@All: pls don't call helpline etc ... just stay quiet & let the orders delivered :smiley: trust me you will get from home base unless someone from us cooked up.. we had £700 worth of sofa delivered for £120 without a single call... love HUKD & U all smarties :-)

order cancelled recently - but like many others i received a £5 discount card - so better than nothing :smiley:

check ur refunds cheeky **** refunded my curtains but not P&P had to phone today

Ordered curtains homebase now advised not going to send after accept order and payment

Same here!

Received a £5 gift card in post as order was cancelled. Good times.

:disappointed:

check you bank account as i tried to order said error but no money taken out of account , but if you check your accounts money is put on side for homebase to take and and they have 30 days to claim unless you ring them to sort it to release money back to account . my bank honoured this and refunded straight away but was also told they can still claim for up to 30 days

Money charged to my card and Homebase account still says delivery in 5 days but got a cancellation text last night from Argos and gift card arrived this morning.

Well lets hope you get them.I havent had a cancellation, so hoping they arrive. Good luck with yours. :smile:

My payment has been confirmed (no longer pending) & my order still shows as normal on Homebase website - and I've still had no emails or calls to say it's been cancelled! Dare I hope that I'm going to receive my order????

Just checked my bank and they have taken full payment?? But put wrong telephone number on my order so not sure if I received a tx.

I have just had a cancellation text from 'Argos' a refund will be given and a £5 gesture of good will.

Did you get any at 93p then ? I just wondered when you said they'd taken £200 :wink:

8 and 8 blackout ones

How many pairs did you order then ?

How did you get your delivery so quick, mine says 5 days ??

I have just checked my account and transaction has gone through so they have taken the money is that a good or bad sign?

I got my dispatch email - i think it's only going to a selected few.

Curtains and it was an email

Mine must be taking a while to cancel then... still showing as a pending amount on c/card, still showing as a normal order on Homebase's website - and no cancellation text or email (yet!)

Canceled order

dreaded text rec'd :-(

Story ended :smiley: Text received... well attempted :wink:

I got the text as well cancelling the order.

Just got msg as well :disappointed:

Just got text message

With reference to your recent order placed with Homebase, unfortunately we are unable to fulfill your order. Whilst we try and ensure that all prices on our website are accurate, errors may occur. On this occasion we have discovered an error in the price of goods you have ordered ,your order will be cancelled and you will receive a full refund ,for monies paid, in the next few days. We would like to apologies for any inconveniences caused.

still showing as full payment(curtains and poles) pending

have they taken full payment or just the curtain poles?

Yes this morning from UK mail..on it no details of Homebase etc ..just a order number which did not match my Homebase order number...on parcel delivered it had Homebase logo etc

Not heard anything since ordering but just checked my nectar account and points have been added to it for the purchase!

Did u get a dispatch email?

ordered curtains and curtain poles ...delivered poles...no curtains..lol. No update on Homebase account.Curtain poles no use without curtains.Can they just decide what parts of order to deliver...delivery charge too high for such a small quantity of items

I could be wrong - hoping so as I really need these curtains, especially at that price!

​i noticed that too

aw..... and I got well excited :disappointed:

I hope I'm wrong but since liking aries_taurus' comment I noticed that they only joined today so all may not be as it seems..

Did u only order curtains or other stuff too? Keep checking my emails but heard nothing since ordering

well done.. was it an email or text from delivery company ?
@All.. soft reminder... just stay quiet and dont call helpline... :smiley:

Just had my confirmation of dispatch :smiley:

​thanks., let's just stay quiet for 4 more days..

and it might not be and it will leave me short towards the end of the month if it isn't refunded by then.
Seriously, theres no way they don't know about this and the reason I didn't ring today was simply so that if they are dispatching orders then I can wait a day to sort it.
Judging from comments on some facebook pages they will have had quite a few calls already!

I think this will get cancelled.

I've never ordered from Homebase before. do you get a despatch email with tracking or do the items just turn up? :smiley:

​sky will not fall if u don't call for a week.. may be automatic refund... help ur friends

I really think they might have clicked on getting an influx of orders, then the payment systems going down and then stopping people adding to basket, then sending cancellation emails to people!

I'll be ringing them tomorrow as theres around £200 been taken from my available balance and not a single order placed. I won't mention what the orders were for as none actually went through but I do want to make sure they don't take the money then have to mess about getting a refund.

I never mentioned not believing, :confused:

Yes, don't phone them. This is obviously an error and they're just likely to cancel others orders as well as your own!

I have had cancellation emails, however, when I log in to my account it doesn't say anything about cancellation

@All: pls don't call helpline etc ... just stay quiet & let the orders delivered :smiley: trust me you will get from home base unless someone from us cooked up.. we had £700 worth of sofa delivered for £120 without a single call... love HUKD & U all smarties :-)

​i had the similar email. believe us :wink:

I have them in my basket from this morning and it's letting me go through to pay for them.


Can you put a snapshot of your email so everyone can see? hopefully we will get one too.

Some matching cushion covers and tiebacks still in stock.
http://www.homebase.co.uk/en/homebaseuk/searchterm/tiebacks#S-3
http://www.homebase.co.uk/en/homebaseuk/homeware/bedding-and-soft-furnishings/cushions

I ordered 4 pairs... had email saying delivery within 5 days... result

Anyone with cancelled orders, does is say anything on the homebase website on your account section under the order number saying cancelled?

​fingers crossed, an all that.

I got confirmation at 12.06 an heard nothing since, hopefully it's honoured

cant order any of them now!!!! says product not available

​had order confirmation at 11.06 nothing since

Has anyone else had them cancelled?

no longer will add to basket and message comes up

I did that but it just says error so not working for me x

they have stopped people ordering them

yeah - pending transactions and more than a few!
ah well - I imagine they will all get declined anyway!
They aren't going to honour this.

and if not Andrew will have lots and lots of curtains to choose from! (and return)

Everytime a homebase deal is posted the site either crashes or wont let you order at some stage of the ordering process..... Homebase is a total online FLOP. everytime.

card declines all three of them, and yes they have taken all the amounts from the account, currently in my pending balance.

I would check your balance as they have taken the money from my pending balance!

yep that's the one!!! :disappointed:((

tried with 3 different cards as well!

I keep getting card declined, is that the error you get?

Let's hope a few orders get through

now not accepting payment :disappointed:

Thanks so much! ordered and received confirmation. .. now fingers crossed!

thanks OP and love HUKD :smiley: ordered 4. (guys please don't mind but don't abuse)

Thank you, but none of the curtains are wide enough for my windows :disappointed:

Just ordered. Thanks. <3

Got confirmation email for my order.
There is a note though in the confirmation email which says -
'This transaction was placed on Wednesday, 21 Sep 2016, authorisation number . Your card has been charged but if we cannot accept your order for any reasons we will provide a full refund to your card if we have debited your account in advance.'

So fingers crossed, hope that it arrives. :smile:

Thanks

I ordered 7 pairs had confirmation email an payment taken from my account so hopefully it works :smiley:

what curtains are people ordering as I can't get any to go into my basket x

ordered all 7 93p ones available in the size i was looking for.. lets see if they arrive!

Order 2 sets (as we have a room with 2 windows so need 3 curtains!)

No order confirmation or cancellation email as yet, however they have taken payment from my card...

Confirmation email received too- but homebase are sneaky and the order is only infact confirmed on despatch email... Fingers crossed!

Order cancelled...

thanks ordered

received my cancellation email

i have had a confirmation email for 4 pairs of curtains so looking good so far

I don't understand why they haven't rectified the website prices if it's an error. You'd think that would be the first thing they would do.

ta op! got to be in it to win it

Thanks placed an order, doubt it will arrive... but couldn't resist at this price!

thanks

Ordered the linings, hope as only 1 pair will go through ok.

Thanks ordered hope it's honoured

ive ordered them and some other items hoping they dont cancel!

Same here ordered two pairs at 10.40, no cancellation email as yet :wink:

Lol think I just wasted 5 mins of my life ordering 2 pairs! Ah well. Got to be in it to win it haha thanks op!

Ordered here too

I had a cancellation email so not being honoured they are fast in cancelling

I've had an order confirmation and for one pair (I ordered 3 different pairs) it says delivery within 5 days so fingers crossed! Thanks bb8 for sharing!

Thank you I need curtains so worth a go!

Thanks. Ordered a couple of sets. Now to wait on the cancellation email :-(

I've ordered a few pairs. I know it'll probably be cancelled, but worth a punt!

Thank you,ordered. Hope it works! Amazing bargains.

it's saying generic error has occurred......so not even getting them in the basket...well done to those that manage to get some x

Thank you

worth a try thanks

Ordered a couple of pairs but not expecting to recieve them...Homebase haven't honored anything for me in the past; they didn't even send out cancellation emails.

home base page not working

Hope so too

Thankyou, hope they honor it!