No great surprise, their systems it would seem are so cumbersome, that the left hand has no idea what the right is doing.

As posted above, got mine 6 weeks ago. Got an email the other day apologising for delay and saying vouchers would be with me by end of Jan. Got them today - another £40 worth :smile:
(Probably bcoz I had already completed an online claim form but after my initial complaints they did another one).

I got mine, took 3 months not 45days..

Just Received my £60 pound amazon voucher today, £58.50 topcashback confirmed too so pretty good deal overall :smiley:.

Received my £40 Amazon vouchers by recorded delivery yesterday :smiley:

Thanks again to the original poster. 2.50 a month is a fantastic deal. I've always had pay as you go until now, so just being able to put the data on for traffic updates or listing to podcasts or music in the car is fantastic.

Yep, also received this morning :smiley:

I just got mine too by recorded delivery this morning, I, sure all those waiting will be getting theirs soon.

Finally got mine by recorded post this morning (before I'd even found the time to hassle them about it.)

so for those still waiting, don't stop believing!

You may be in trouble!
You can't apply for the Amazon voucher before you activate the SIM.
You also have to wait at least 14 days after the purchase before you apply.

Claimed on 20th Sept but had to chase them twice before I got the initial response.

I'd like to know as well. I made the claim on Sept 22nd and activated the Sim on sept 27th so well over 45 days now. I am assuming calendar days rather than working week.

Glad you got it sorted.
I wonder how long I should wait before I hassle them about mine.
I don't think I applied until October 10th so that would be 44 days ago
I guess if I don't receive it tomorrow I should shout at them.

How did you contact them? via a form?

Pretty prompt response to my reply :smiley: (Tnx again OP)
Thank you for your patience while we’ve been investigating this matter.

I have checked your Amazon Card claim and can confirm that you’re eligible to receive one.

I have therefore completed the online claim form on your behalf and we’ll be sending your voucher to your installation address – it’ll take a minimum of 21 days and up to a maximum of 30 days for you to receive your voucher.

Best wishes,

Sayak Maitra
BT.com Vouchers Team

EDIT: I had already completed the online claim form so no idea why they had to do it "on my behalf" (implying I hadn't.)

Feel free to send them that screen grab, although the terms are still there on the website and make no mention of it not being available to existing broadband customers

https://www.vouchers.bt.com/offer/mobileclaim

You mean these terms that I saved?
https://1drv.ms/i/s!Arh1Fj2aFWkQqLd8-Jqp9hRaq2d5OA

Term 2 in your list that they said:
"2. Be a new BT Mobile or sim customer (this means you didn't already have your broadband supplied by BT) "

Well that's nonsense. If you signed up for a sim card and you weren't already with BT Mobile then you are a new customer. It says nothing in the terms about not already being a BT customer. BT Mobile is a different thing.

If they are saying you are already a BT Mobile customer then that isn't true, you are a BT Broadband customer.

I'm about 5 minutes away from going full Hulk Smash on them.

Same for me and I have emailed them to tell them just that. Unfortunately I didn't take a screengrab of the offer tho :disappointed:

That's absolute BS. Ask for the link to the terms and conditions, I don't think it ever mentioned you cannot be an existing customer to claim the voucher

Mind you I don't know why I trusted them, because when I signed up for Fibre and then three weeks before installation they announced the new speed increase from 38Mb to 52Mb. I contacted them to ask if I would automatically get the upgrade for free and they assured me that because my order was in progress I would automatically be upgraded.

Never happened. They deny all knowledge.

The only thing they did well was actually connecting us with Fibre to the Home (whoop!) rather than Fibre to the Cabinet.

That's ridiculous for them to say that. there was nothing in the terms that suggested you wouldn't get the voucher if you were already a BT customer.

In fact when I visited the page to sign up, it asked me if I was a customer and then lowered the monthly rate from £15 to £10 a month. And next to that £10 a month option there was a sign saying if you sign up today you'll get a £40 amazon voucher.

I'm still waiting on mine...

Finally a response to my emails! Number 2 would seem to contradict the OP? ie I am an existing BT Broadband customer.
Thank you for your patience while we’ve been investigating this matter.

I’ve checked your claim for a Amazon Gift Card and unfortunately your order does not meet the specific criteria for you to receive one.

To be eligible for a Amazon Gift Card you must satisfy all 3 criteria as stated below:

1. Place your order via BT.com (the offer is not available when ordering over the phone)

2. Be a new BT Mobile or sim customer (this means you didn't already have your broadband supplied by BT)

3. An order should be running on that particular date for Mobile or sim.
Apologies for any inconvenience caused.

Best wishes,

Sayak Maitra
BT.com Vouchers Team

I've not had my voucher yet (signed up on last day of offer, applied whenever it said I could)
Got the quidco ok, although it didn't track on the first order, so I cancelled and reapplied, which was a bit of a headache but I wasn't going to miss out on £50 cashback!
I was getting worried about the voucher, but I can see I'm not the only one, and perhaps they are sending them out this week / end of last week if someone has received theirs.

September 22nd was the last day of offer and I put in my claim on 21st

Can't remember, but it was the last day of the offer.

When did you make the claim?
I put my claim in on Sept 22nd and had the SIM activated September 27th.

Arrived yesterday by recorded delivery.

Not me, I have chased them twice but still nothing :-(

Any one got their Amazon voucher yet?

Quidco reduced as the Amazon card value increased

?????

Was going to do this deal before midnight but on Quidco the BT sim only cash back only states £35, am I doing something wrong? Cheers.

Just a heads up that this offer ends tomorrow.
Also there is another offer that isn't being advertised,existing £5 simo customers can have an upgrade to either 1GB data or 400 minutes at no extra cost and the allowance lasts after the contract period ends.

Amazon voucher is £60 now, so effectively £10 for the year with Quidco... happy days :smile:

My order, placed on Wed 21st failed. I have no idea why idea why but I'm rather unimpressed since I got the order completed screen but no emails. I wanted the £40 Amazon gift card not a £20 iTunes one. Perhaps I'd be better off waiting for another (better) deal from BT or a competitor.

Try changing your rubbish phones then!

The offer continues with Quidco but the Amazon voucher option has gone and the value of the iTunes card has dropped from £40 to £20.

Doubt they will pay out but you can raise a claim a few days after the transaction.

what happens if quidco didn't track? I have not yet received an email saying the transaction was tracked displaying 50 pounds cashbacks etc.

Hopefully got in just before this closed. I still have £110 in Quidco from the Broadband deal in April, plus a £100 pre-loaded credit card. If it all finally pays out, this will be a sweet deal. Thanks OP

Many thanks but this is what I am not seeing £2.50 for 4 gb data!

IRONM4N_UK Avatar
IRONM4N_UK4 days, 17 hours ago 2 Likes #3
REPLYREPORTLIKEIGNORE
Great deal, just ordered my 3rd household SIM.

Think it'll only be used for the data, 2.92€ (£2.50) for 4GB a month is a no brainer, forget the minutes and texts!

Amazing 1st post - Heat added

Edited By: IRONM4N_UK on Sep 17, 2016 22:43: typo

Stupid question but does a plusnet account cut it?

Thanks very much, I understand now clear, I just wish I went through quidco, I went through tcb and will only get 36.00 cashback

I do believe this deal exists, I posted this for the person that commented before me, saying that the deal doesn't exist. it is here in black and white (colour..)

I don't understand why you think this does not exist? True the title is not great, but:
£10 x 12 = £120 (BT customer)
Less £50 Quidco = £70
Less £40 Amazon Voucher = £30
£30/12 = £2.50 per month

I think BT need to go to Specsavers!

This deal does not exixt on-line or over the phone. I rang bt and they explained that there is no such deal, if there is please explain how to get this deal

Any reason this wouldn't work with the new iPhone?

Thanks for this.

That's the £15/m option.
Once you factor in the Quidco and Amazon £40 voucher it's £7.5 for non BT customers.
£15 x12 = £180
Minus Quidco and Amazon voucher if you get both is £90 / 12 = 7.50.

Hope this helps.

I am just quoting the title: "£2.5 pm for BT customer and £7.5 for non BT customers £120.00"
It says £7.5 for non BT customers.

You have missed everything in original post. The £10 monthly is for existing BT broadband customers only.

Can somebody help here: the offer time is still valid but I don't see this offer. It is £15 monthly with £50 voucher. Am I missing anything?

I have the signal, but not the Quidco! So I have to cancel now. Agghh.

Sim arrived - voucher claim form completed - Quidco tracked

No signal at home :disappointed:

Right, I ordered this about 2pm yesterday. The SIM arrived this morning.
I had to sign up as a member of the household (to get the £5 amonth discount for BT households) but not as myself, to stop the error that kept coming up.

But now the Quidco hasn't tracked.
I have 14 days to cancel the SIM, because without the £50 quidco back - it works out at £80 for the 12 months rather than £30 for the 12 months.

So, not sure what to do now :/ do I cancel now, or wait in the hope the Quidco tracks.
If I put in a claim for the Quidco then they sit on it for 30 days, so that would be well outside of the cooling off period.
Sometimes Quidco is really annoying. This would be an excellent deal if everything tracked as it should!

Maybe I should have been clearer. I meant giving you the option to use your existing allowance in Europe, as with 3

Point taken, thanks

​some of the customer on this forum are not reviewing the actual mobile phone network (bt broadband for example), and therefore their reviews would not be fully accurate.

furthermore, people are more likely to write a bad review than a good one.

I'm impartial to BT.. don't care about them anyway..

Was going to consider this until I read some of the reviews on their very poor customer service, I am on life mobile at the moment and can't fault this, would love the extra g's and cash, but not going to chance it this time.

http://www.reviewcentre.com/reviews76128.html

anyone else getting this and know how to fix it? tried clearing cahce different browser etc. Thanks

Their terms and conditions show they have a Europe data bundle option of 100mb for £3 and 300mb for £10 - these are one off prices. They state:

These data bundles expire 30 days after purchase or until used. A single bundle per
order. Multiple orders can be made. Not available to SIM’s restricted from roaming. If you take the
data roaming add on you are opting out of the EU roaming tariff and EU data caps.

I'd say use with caution as by applying this bundle you've no longer got the auto protection that usually stops you using too much data (£35 in BT's case) so this could mean you use up your 300mb bundle then continue to use data at their regular roaming rate. I could be wrong but something that's important to know.

http://www.productsandservices.bt.com/products/lib/pdf/BT_PhoneTariff_Residential.pdf?s_cid=con_FURL_tariffguide page 99

Cashback tracked although did take overnight to get confirmation from Quidco. Thanks to jack_of_heartz for posting ☺️

I looked on their site about roaming and they give you the cost for making calls outside of the UK, so doesn't this mean they allow roaming? i am going away in a few weeks to Europe, so this would be a problem.

* Stay connected in Europe and the USA, where you can either pay our standard roaming rates for what you use, or get peace of mind with our data roaming add-ons designed for heavier users. You can buy these easily when you’re away.

Yep that's what I would do. Good deal though and yes shame about the lack of roaming.

signed up for 2 of these deals

Thanks OP.

Already on the £10 plan with a special 3Gig deal, now got 4 Gig! Going out for a few drinks to celebrate.

As a safe gesture, it's best to clean out your cookies and stuff on your browser before going for cash back deals

Just got this as its £7 a month cheaper than giffgaff which I was using for exactly the same.

That won't effect me! You've never invited me round!

"Sorry
There's been a technical error – but you can still place your order online.
To order a Broadband and Calls package with optional TV, click here
To add BT TV to your existing BT broadband package, click here
To order a BT Mobile plan, click here
To order a new phone line, click here
To switch your calls back to BT Click here
Ref# CON-0113"

Grrrr!

Has anyone else had a problem when ordering this with an error saying "dont worry you can still order by calling us"? (which would invalidate the quidco)
I just can't add the sim to my account (Im a BT customer) without getting this error.
Really want to order this too, but not worth it if I can't get the quidco!

Rubbish signal in our housse

I've got 500 mins, unlimited texts and unlimited data on Tesco (something like 4gb FUP).

It was a really old deal, but stuck with it because of the unlimited internet and it being 4g.

Annoyingingly I have a Oneplus One which only works on the EE network which is the same at BT if i'm not mistaken, it's whether to switch out or get a new phone in a years time?

How long will this run for please ?

I will never trust quidco again, I took out the talk talk deal they advertised and offering £50 cashback. Never received anything from them and will never touch their lying site again.

You have to be a BT customer to get the £10 deal, and to do that, you click the tab that asks you this question.

I can only find the one for £15.00,

Ordered - thanks OP

I'm almost at the end of a 12 month Talkmobile 4Gb deal for the same cost but with 3G only, I've found the coverage to be a bit patchy so I'm hoping this one will be no worse.

Quidco has tracked at £70, but I'm expecting that figure to drop. The voucher will be a bonus if I ever get it

Simples Kerry register online or download the quidco app . Sign in an search for bt mobile , there it will show the cash back offers .
Click the link and it will take you to the bt home page .
Complete the purchase as you would ordinarily do and the cash back will track in your quidco account .
After a couple of months it should confirm and that is when the money becomes payable .
Good luck .

hi Iv never used quid quidco how do I get the cash back please its a great deal

I ordered it thanks . Cash back tracked £50 and will request £40 Amazon when account up and running .
Had bt broadband installed in June had a mobile sim and tv and got £190 cash back . Chased up through quidco and they paid out .
Excellent offer even without the cash back

Almost immediately.

​Yes, see this for more details: Can I keep my number when I move to BT Mobile?

All I can see is
BT Mobile 4GB Plan
12 month contract
FAST 4G58.68€ (£50) DISCOUNT ON SELECTED BT SHOP MOBILE PHONES
BT SIM 4GB
DataWas 2GB
Now 4GB
BT Wi-fiUnlimited
Minutes500
TextsUnlimited
11.74€ (£10)Δ/mth
(Includes your 5.87€ (£5) a month discount)

For £10 per month.
Am I misreading it ?

Get this plan
BT Mobile 4GB Plan
12 month contract
FAST 4G58.68€ (£50) DISCOUNT ON SELECTED BT SHOP MOBILE PHONES
BT SIM 4GB
DataWas 2GB
Now 4GB
BT Wi-fiUnlimited
Minutes500
TextsUnlimited
11.74€ (£10)Δ/mth
(Includes your 5.87€ (£5) a month discount)

Get this plan

How long did it take for quidco to track it?

Ordered, Quidco has tracked at £50 but it mentions BT broadband and not mobile is that correct?

Yes.

Wicked! Even for non bt sounds good for a tenna

Can you port your number to the sim?

Register on their forums and moan and a Mod WILL sort it for you. No use ringing BT at all.

Interesting
......................

went for it! - cashback has tracked, will see it it ever gets paid

​Cashback is never guaranteed, so if you don't want to take a risk, don't get the deal.

so many people are saying they get cash back and so many say they dont... is it worth me getting it? I don't really want a 12 month contract if it's going to be at this price..

Just what I need, great!

do they have any EURO tethering bundle or option like feel at home from three?

Just another word of warning on this one. Did it about 3 months back. Cashback tracked and was then declined as there was "no order placed". Did speak to them, using the number on the order (therefore, order placed and working!!) but they simplydon't want to know and don't really want to help, simply send you back to the affiliate.

Haven't got the voucher either, though have been trying. In the end it's too much hassle so you give up. The very fact they make you apply for the voucher speaks volumes as they know many will simply forget. Right from the start, they are not out to help you.

BT refuse to budge on anything...all you get is "T&C's". Just aggrivates me that they offer such great rewards when signing up but as soon as that SIM is activated they really couldn't care any less.

I realise others will get the cashback and the voucher....but looks like quite a number aren't. So bit of a gamble.

Deal title needs amending. The *works out* price is dependent on cashback being paid out. A voucher holds no cash value either (you can't pay it towards the cost), so shouldn't be involved in the working out.

Just signed up to this and £50 cashback tracked immediately. Quidco says £50 for SIMO and £70 for mobile plans? Either way it is not a bad deal.

To claim your Amazon or iTunes voucher you need to go to http://www.BT.com/mobileclaim once you have received and activated your SIM card.

Did this deal at the start of the year for the 500mb bundle, but had to up the contract to the 2gb (£9 per month) bundle because I needed more data...tempted to pay the extra £1 to get 4gb a month even though i haven't came close to my 2gb so far...

Operates on EE network. Like any mobile coverage depends on your location, I have been with BT Mobile since the beginning and had no reception issues at all.

Could you explain why £20 for 8gb is better than £2.50 for 4gb, on what is the same network give or a take a few differences on what is included?

Thanks OP! :smiley:

If you join BT broadband after taking this offer would you start getting the discount?

That's if you actually get the Amazon voucher... I signed up to a deal with BT that promised a free voucher nine months ago and still to this day and after three follow up calls to BT I still have not received the voucher! Don't trust it.

WShats the 3g coverage like?

Yeh, I too have had issues with Quidco in the past too. :-(

But it's good to know that TCB will price match them for some of their stuffs too. :-)

Missed it ..... :-(

Thanks! Ordered a few hours ago and quidco have tracked and confirmed £50

Not read terms but TCB have a best cashback guarantee so they will match Quidco even if it's an exclusive deal. If your a TCB member (£5 a year) you'll also receive your bonus cashback.

Yep, I've got 3 on the £5 deal for the kids and just took this one out for me

"Cashback is only available to customers purchasing BT Mobile plans with an upfront fee." Which would be all SIMO plans?

you could possibly get £10 profit by choosing the £5 monthly option. which is 200min and 500mb

i'm currently on the phone to cancel my bt, the data connection is awful, especially the last few months - im usually only getting gprs now, when i do get 3g, its as slow as gprs, and rarely get 4g. I'm going to move to o2/tesco

Never got the Amazon voucher been trying since May.

Im with BT and no visual voice mail and reception is poor, I have lost more calls with this provider than ever before.

But great 4g and free wifi access.

Hello, BT here. Brilliant news. We now support tethering so you can now use your BT mobile as a wi-fi hotspot. If you've got an iPhone, you'll need to download the latest iOS version and carrier settings to enable it. What is tethering? Find out at bt.com/tethering. Thanks.

They do now, got the same text

There's nothing like having a positive outlook on life-and that's nothing like a positive outlook on life.

Awesome deal. Swapping out my £5.95 LIFE mobile for this. Even if the quidco doesn't pay out, it's still £6.67/month

​OK quidco have always payed out for me and always with BT 3 times.

I got a text from bt the other day saying they now support tethering.

the £19.99 EE with 8GB of data is better deal than BT.

​Mobile website doesn't seem to want to ask me for help, but I appreciate your feedback. States you can use it for tethering, so possibly a dongle should be grand.

Damn, wish i was a customer, cracking deal. £2.50 pm is amazing for 4gb data! Calls and texts are the bonus!

"We may change any prices and terms during your contract. If this affects you, we'll tell you about important changes in advance, and you'll be able to end your contract without any fees."

Beware , BT offer new customers deals to hook them in and tie you to a contract say 18 months . They later will break the contract within that time by putting the prices up . You will have the option of then cancelling , but BT rely on most people dont.!

Is this available for existing BT Mobile customers?

Remember that you have to claim your voucher once the SIM is activated. (can also choose itunes).
From the small print on the claim form, this offer ends on 22 September.

Can you put this simcard in a dongle and use the data?

if i have a bt sim can i get the discount? i dont have broadband with them

Can a BT Household order more than 1x SIM ??

Oddly enough, I'd placed an order that got screwed up last Thursday. So, I was able to cancel it and re-order so, hopefully I will get some Quidco and a voucher !! We shall see.... Oh, and thanks for the post. Heat Added.

That's very true, Quidco and TCB aren't guaranteed payouts.... I've had some get refused for no good reason as well. I've also got payout on an item I ordered and then the supplier canceled the order as no stock.... so it's all an element of luck!

Sorry, but quidco do not always pay out - even when you don't use other offers. I lost £160 cashback from Sky and never managed to get an explanation other than the merchant refused to pay out.

Damn good plan if you are already with BT - thanks OP.

Not so much for non BT customers though - then the 3 deal here could be cheaper than this.

Hot deal, but might just wait for their signal to improve ! We have one already

I joined with a similar deal....worst mistake ever,customer service is so crap.shame!

Are you sure Quidco will pay out as they usually don't when used in conjunction with other offers/vouchers?
Applicable to BT broadband customers. It's a good deal at £10 and with any vouchers/cashback is very good.

4G aswell

Great deal, I took this out a few days ago before they gave the voucher, will I get the voucher anyway, I did apply for it?

Be careful, the quidco terms say will not payout for purchases where there is no upfront cost. TCB doesn't currently have this term

shame I'm in contract with another provider atm :disappointed:

2 of us Tried this last time :disappointed: Quidco will not pay out. FYI.

If you take this out when changing to BT phone then making the most of the deal. If getting part way through BT phone deal don't forget to add the extra £5/month for the rest of the contract if you change phone supplier.

I have the original 2GB offer of this months ago. Will this still be available when my current contract ends in 4-5 months?

12 months from now it's £10 a month again

Very good deal if you get both voucher and cashback.

Great deal, just ordered my 3rd household SIM.

Think it'll only be used for the data, £2.50 for 4GB a month is a no brainer, forget the minutes and texts!

Amazing 1st post - Heat added

Well researched ,thanks.

Hot!