E2save Vodafone SIM only Unltd mins/texts 20GB data £10pm after cashback - £266.40 @ e2save

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e2save Vodafone SIM only Unltd mins/texts 20GB data £10pm after cashback £266.40

£266.40 e2save27 Aug 16

Source: HotUKDeals | Deals > Mobiles

Opening post

hamsterboy

25 Aug 16

Long time lurker, first time poster, don't hate me too much for posting a e2save deal.

e2save have a load of cashback deals on sim only contracts. Vodafone look the best of the deals
-It is MANUAL cashback to receive a cheque every few months. (the whole process can be done on mobile and they text/email when they get it)
- I know e2save had that pretty crappy mobile 'mis-price' deal, but ive never had an issue with them about cashback.

The link above links to unltd mins/texts and 12gb data for £19.20 pm, working out at £8.50 pm after cashback. I couldnt get a (short!) direct link to the 20GB deal, but scroll down a bit and hit view more deals.

-No mention of Now TV/ Spotify/ Sky so I assume they are not included.

Good deal if you are the sort of person who will go through the cashback process!!!

mods please feel free to edit as appropriate.

some edited blurb about cashback details

"Claiming your cashback couldn't be simpler. You will need to send in your mobile phone bill at months 4, 6, 8, 10, and 12

Bill Claim Amount
Bill Dated November 2016 £25.68
Bill Dated January 2017 £25.68
Bill Dated March 2017 £25.68
Bill Dated May 2017 £25.68
Bill Dated July 2017 £25.68

Alternatively, you can submit an online version of your bill via your My Account area by clicking here."

Top comments

FiveBobBill

25 Aug 16 7 #1

Sorry mate, with anyone else this would be a reasonably good deal, but because it's Vodafone, be prepared for it to get very cold... worst mobile service provider on earth!

All comments (54)

FiveBobBill

25 Aug 16 7 #1

Sorry mate, with anyone else this would be a reasonably good deal, but because it's Vodafone, be prepared for it to get very cold... worst mobile service provider on earth!

helpingabrotherout

25 Aug 16 1 #2

So I have ordered this deal recently and two major errors on the part of both Mobiles and Vodafone have occurred.

Firstly when mobiles set me up they didn't select the correct tariff meaning that I was charged £37 instead of the reduced amount. To date this hasn't been resolved with each party blaming each other. Mobiles did say that this was a common error. As such if you do take the plunge, do make sure it's on the correct tariff.

Secondly, I signed up to the 12 months free Now TV that is included. After receiving confirmation of sign up, I checked my Now TV account and no voucher had been applied. As such I am still unable to watch Now TV and after 3 phone calls I'm no further forward.

Now there is no doubt that if things go to plan this could be a very good deal. There are just a few hoops and poor companies to deal with.

Tweddio to helpingabrotherout

25 Aug 16 1 #6

I had the same thing. You need to login your Nowtv account through Vodafone, using mobile data and not WiFi. You have to text a number and then they send you a link. Hopefully, this helps.

goodgrr to helpingabrotherout

26 Aug 16 #13

You need to go to this link to activate your selected entertainment: https://offers.vodafone.com/gb/
Was that where you went? Worked fine for me with NOW TV

John Mason to helpingabrotherout

15 Sep 16 #50

FiveBobBill did warn you that Vodafone are basically useless.

Phantom

25 Aug 16 #3

This is a brilliant offer.
I have used E2Save for a number of years and generally there have been no problems other than an occasional hiccup- you need to keep on top of the cashback claims
However Vodafone has to be the worst ever!!!' Their customer service is AWFUL. I have had so many problems- call them time and time again- get false promises and useless staff- occasionally I have dealt with brilliant staff based in South Africa and Egypt-
I have 4 contracts with Vodafone and I am tempted by this offer....... But if something goes wrong have I got the patience for the rubbish customer service.
The bottom line is, it's great value and be prepared for a headache when things go wrong

sully01

25 Aug 16 1 #4

Interesting
...................

backtothecaves

25 Aug 16 #5

Posted already

watson44

26 Aug 16 1 #7

an extra £5 cashback via quidco or TCB

Qrunch

26 Aug 16 #8

If you go to the offer the tariff is called red value and according to the Vodafone site these get 12m entertainment

mojobojo

26 Aug 16 #9

Red Value???there are two identical 20gb sim tariffs that appear...both with same cashback etc...whats the difference between them?

gogboy to mojobojo

27 Aug 16 1 #20

On mobiles site out of the two listed one was for iPhone and the other for smartphone...be what size SIM card they send you

dave80

26 Aug 16 #10

I have this problem now with the 12GB tariff taken out via e2save. The bill has arrived for £32 instead of £19.20. Any advice?

helpingabrotherout

26 Aug 16 #11

Still not sorted. Cancelled in the end and went for the three deal. Vodafone said they couldn't amend and it has to be mobiles that send through the amendment.

Ringing mobiles is a bit of a joke. Firstly the number you have to call is an 0871 that's chargeable. Then the advisor on the end on be phone is simply looking to get you off the phone.

May be a better experience for you but if not send in a formal complaint. Or like me go for the three deal.

dave80

26 Aug 16 1 #12

I called e2save and they told me they are aware of the problem and the back office team will contact vodafone to arrange the correct tariff. Once that's done they'll call us back (3 working days) and make a conference call with vodafone to make sure it has been applied correctly.

I will update here on what actually happens. :smile:

goodgrr

26 Aug 16 #14

I have the same problem with the confirmation coming from Vodafone at the wrong price. Looks like it's a broad issue. Will feed back what I hear.

goodgrr to goodgrr

26 Aug 16 #16

Email from CS says ... "This is an issue that we are aware about, please allow 72 hours and your tariff will amend itself."

IWANTBLUE

26 Aug 16 #15

I haven't started my sim yet as I've decided to stick with a retention's deal in the end, but the one I opened yesterday was also saying £32 but that is because it is a £32 product, but Vodafone are doing it at 40% discount at the moment I contacted them about the one I haven't opened yet and got the same response that they are aware of it, but that he has already put in the request for it to be changed/amended...

anyone got a similar deal with a half decent phone thrown in?? don't need the latest and greatest but reliable and decent screen UI

elbs

27 Aug 16 #17

redemption = cold, IMO

from multiple personal negative experiences - never again.

dave80 to elbs

27 Aug 16 #19

I've done several redemptions via e2save, one via mobiles.co.uk and currently have one in process (with 2 claims successful so far) with Smart Phone Company/Mobile Phones Direct. I also know others who have had several contracts with cash back redemption on the go at once without any problems. I think the problems come from not understanding or following the rules to the letter.

fishmaster

27 Aug 16 2 #18

You could just flush £266.40 down the toilet instead.

suited72

28 Aug 16 #21

Vodafone are so bad. There are many deals on EE and you'll actually be able to use the minutes.

gogboy

28 Aug 16 #22

I've gave this a try and while wasn't impressed to start things not too bad. The wifi call works better than EE, the signal box both do the same. EE 4g is faster in some areas but not all. Thing will just port number as for around a tenner after cashback with sky sports it's not bad.

Let's hope the number swap goes well and no billing horrors.

Anyway to send sky mobile to a tv, know you can't cast. What about a lightning to hdmi or any other solutions

amour3k

28 Aug 16 #23

Hahahahaha OP "Long time lurker, first time poster" .. this DEFINITELY ME one time too!, but ..... hehehe, you made me laugh gooooood, well done. :-)

lalji

28 Aug 16 #24

E-2save is a mare for me.
I have the wife's contract with them now and the first 2 cashback went great.
The following 3 were a nightmare, the last one I had to send by post because their web site was accepting my log in details for 3 weeks.
They refused the claim and said I need to do it via online prompt but unable to log on my account.
had to phone them 3 times and waited for more than 30 minutes and they finally accepted it over the phone.
I have one more and my account still shows that my last claim is still under process and I received the check a month ago.
So now until they clear the under process in my account I cannot make my next claim online
A nightmare will never use them again.
By the way I could not e-mail them until I logged on into my account which was faulty for 3 weeks.

pob42

28 Aug 16 #25

My new plan has been setup at the wrong price also. Phoned E2Save and they are aware and currently fixing.
The 12 month entertainment addon (Now TV etc) is included as I've successfully signed up.

chillmaster79

30 Aug 16 #26

does this include the 4gb of roaming data and unlimited minutes in europe as per vodafone direct?

gogboy

31 Aug 16 #27

Pretty sure its exactly as you get from Vodafone. You get a welcome letter from them direct

byron

31 Aug 16 #28

Can you get topcash as well ? Also can you tether anyone know.
cheers.

kbirc7

31 Aug 16 #29

I reported it last Saturday and was told 72 hours, now being told 5 working days to sort out. while e2save seem confident of getting it sorted I'm losing faith.

salespalace

1 Sep 16 #30

I have this problem and I reported it on 18 August, and still nothing. I'm guessing they can't solve the issue. I'm going to call in to cancel.

thebestrc to salespalace

1 Sep 16 #31

Had to speak to 5 vodafone cs staff before they sorted the problem. and even then they said they could only apply the 40% discount for 9 months and that i'd have to re-apply for the discount for the final 3 months after 9 months had passed. Shambles.

salespalace

1 Sep 16 #32

despite the fact that you shouldn't be needing to call them to sort it out, you atleast were able to sort it out after 5 calls. e2save still have not been able to sort anything out for 2 weeks - either they can't or they're not bothered.

dave80

1 Sep 16 #33

I've just been told that all affected accounts were sent to Vodafone in a batch on Tuesday and Vodafone have given 72 working hours as the time necessary to fix. That means the problem should be fixed by Friday. Let's see.....

gogboy

1 Sep 16 #34

Oh no, when I log into my vodafone it stats 22.20 there and they sent me a direct debit confirmation but did not specify amount

gogboy

1 Sep 16 #35

Infact just checked first payment taken at 22.20

novolizer

2 Sep 16 #36

I've had similar issues as others regarding the price plan being set up at the wrong price. Mine was showing on the Vodafone bill as £32 instead of £19.20 as signed up for. E2save were aware of the issue and said they would inform their "investigative" team to contact Vodafone, but as of today there was no update and I had my first direct debit taken out for £32.

Decided to contact Vodafone again myself just now via live chat and the guy resolved it straight away! Applied the 40% discount needed and gave me £12.80 credit on my next bill to resolve the issue. Might be worth seeing if the live chat personal will help you if you're still having trouble.

dave80 to novolizer

2 Sep 16 #37

I've just done the same and they have applied the discount. It just took one chat to do what E2Save couldn't do in over a week.

novolizer

2 Sep 16 #38

Yep, considering all the hate that Vodafone have got for the customer service and billing problems, my first experience hasn't been too bad. Just hope I haven't spoken too soon...

goodgrr

2 Sep 16 #39

snap and for me their CS has been very good.

kbirc7

2 Sep 16 #40

Second time I've spoken to Vodafone about it and they just say the contract is £37 and I should go back to E2Save.

dave80 to kbirc7

3 Sep 16 #41

You might want to tell them to check out their own web site!

captainkronos

6 Sep 16 #42

The £37 charge has just happened to me. A quick web chat with Vodafone has, apparently, fixed the problem. The change should be made within the next 24 hours.

liamo

8 Sep 16 #43

Managed to get mine sorted earlier week too i think by calling Vodafone.
Called Vodafone last week, and they said there wasn't anything they could do, that it has to be done via e2save.
Must not have changed their approach, as Vodafone did it for me a few days back.

When i logon my online account now, and go into the bundles option, it still shows £32 as the monthly rental, but does say underneath it about a 40% discount being applied, so hopefully that's it.
Also, they say they have credited by account with £12.80 for the amount i was overcharged on my 1st bill. (Difference between £32 and £19.20)

Will find out on my 2nd bill on the 17th Sept if they got it right this time, here's hoping.

captainkronos to liamo

10 Sep 16 #47

That's exactly the same for me.

dave80

9 Sep 16 #44

Does it show as being applied for 9 months?

liamo

9 Sep 16 #45

says 12 months

dave80

9 Sep 16 #46

Mine says 9 months so I will have to make another phone call at some point!

captainkronos

10 Sep 16 #48

Just noticed that e2save are now charging £20 per month up-front and £9 per month after cashback.

bullwinkler

15 Sep 16 #49

Tempted by this deal now at effectively £9 per month. But I just don't know if I should be risking bad CS with this both from e2save and vodafone...

John Mason to bullwinkler

15 Sep 16 #51

Don't do it, try Three or EE. Both have better CS and networks.

kbirc7

19 Sep 16 #52

apparently sorted now, but been a lot of hassle. seems like the problem with my account was down to porting my number across. e2save were supplying Vodafone with a list of numbers and my original number was on the list not my ported number.

pramms

5 Nov 16 #53

This deal is now £12PM. Still a great deal
http://www.e2save.com/sim-only/contract?filter_tariff_data[]=6000-20000

pramms

5 Nov 16 #54

http://www.e2save.com/sim-only/contract?filter_tariff_data[]=6000-20000
It says £12pm, still a great deal

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