3G network on EE
UK Call centres
https://lifemobile.co.uk/
- rodman
Top comments
roflll
25 Jul 163#10
HSDPA speeds are included, as is 3G.
I can't see any point in paying more for 4G when their speeds are really good.
I'm on their uswitch £6 tariff and I'm really pleased with Life Mobile.
Good customer service too.
All comments (115)
JohnnyUtah
25 Jul 16#1
Is there a credit check involved in this only this would be perfect for my daughter but my fixed rate mortgage ends in 3 months and I want to keep the credit checks to a minimum for now.
ianmcshane7777
25 Jul 16#2
it's a one month SIM only contract I wouldn't of thought so
ianmcshane7777
25 Jul 16#3
have a look at all there deals on uswitch they are using the EE network but seem to be much cheaper
mahmouddiaa
25 Jul 16#4
no credit check
they take first month in advance
Ashe
25 Jul 16#5
People got declined via credit check for LIFE Mobile, so I wouldn't be so sure.
den169
25 Jul 16#6
Is this fixed price for good or does the data drop etc.After so long.
Edit rang them they say thats the price for good anybody been using them a while,Any problems etc.
DarrenBolton
25 Jul 161#7
Just took one out for my daughter and a credit check was carried out.
You have to agree to this in order to complete the order.
JohnnyUtah to DarrenBolton
25 Jul 16#14
Shame. Can't see the point of a credit check for a 30 day contract.
OldEngine
25 Jul 162#8
I wonder if I could swap to this from my 1gb deal
Gollywood to OldEngine
25 Jul 161#15
Let us know. I'd like to do the same
Paying £6/month for it atm
sethcathison
25 Jul 16#9
will this deal ever revert back to 1gb a month?
Also , i see Life is only 3G speeds, not 4G, do you get HSDPA speeds?
jameshothothot to sethcathison
25 Jul 16#13
i get around 4mbs. on giffgaff 4g i was lucky to get 0.1mbs !
roflll
25 Jul 163#10
HSDPA speeds are included, as is 3G.
I can't see any point in paying more for 4G when their speeds are really good.
I'm on their uswitch £6 tariff and I'm really pleased with Life Mobile.
Good customer service too.
DanIsTheMan
25 Jul 161#11
Unfortunately you have to do a credit check now.
Bal00chi
25 Jul 16#12
I've just had delivered the 1gb version of this deal can I upgrade immediately?
sherbolton
25 Jul 161#16
You can, I did it a few hours ago.
sherbolton
25 Jul 161#17
you can, I did earlier today
citibadger
25 Jul 16#18
Life mobile are great,UK customer service which is also very nice.
50pEachwayJay
25 Jul 16#19
Ordered as sim for data on my son's tablet. Should be ok for this i hope?
robert1980
25 Jul 16#20
Did you guys phone to swap to this deal as the wife is on £6 deal with 1GB data and I'd like to take advantage of this?
HPST
25 Jul 161#21
Yes you can change to this tariff from the 1gb tariff at the next refresh date. I did it earlier today for both my accounts
coolcat21
26 Jul 16#22
cheers op, will check it out as I want to change current sim only deal, which is also with EE, but costs more for less.... :disappointed:
londonguy
26 Jul 16#23
seems to be only 3g networks ?
Mrs.Z
26 Jul 16#24
Just posted on the other deal thread but this would be more suited to my 11yo who I am passing my iPhone 5 on to - how are they for customer service, please? I am with EE already but assume I wouldn't get a deal anywhere near this from them!
shu123
26 Jul 16#25
you can! in fact lower I got one 12 months contract £4.99 1.5Gb 250 mins and unlimited. from retention
aishakhan894
26 Jul 16#26
After a month will it carry on like a rolling contract, until you give your 30 day notice?
tascheman
26 Jul 16#27
Yes - just swapped two numbers on existing £5.95 deal to this one - changes at the next statement date which is tomorrow for me :smiley:
Zatos
26 Jul 16#28
Their deal for 4gb data for £1 a month was amazing. Signed up a few sims for family members.
gwmackay
26 Jul 16#29
They advised of credit check when i took out the contract.
dogsballs
26 Jul 16#30
tasty
sportyfae
26 Jul 16#31
Have you had existing £5.95 deal for at least 6 months? Just tried to upgrade two numbers myself and was refused as haven't made 6 directly debit payments yet - anyone successfully found a way around this?
macas2000
26 Jul 16#32
Cheers just bought this for my 11yr old, was wary of credit check as rating is pretty poor at the moment but it went through fine.:laughing:
puskin
26 Jul 16#33
£1 per minute calling abroad? That's crazy (GiffGaff - £0.05/minute).
Mrs.Z
26 Jul 16#34
Just tried twice but getting a timeout page :disappointed:
ianmcshane7777
26 Jul 16#35
then don't take you phone on holiday ✈
FiveBobBill
26 Jul 161#36
Been with Life for about 6 months now, signal is as good (or better) as I was getting with Vodafone, reliable, and decent customer service. As has been said they use the EE network, but 3g, which is more than fast enough for me.
The only gripe I have with them is their MMS (picture message) pricing. Life don't do an MMS bundle, so you have to pay 40p a pop, and if you're in the Eurozone a shocking 70p! (most other networks in Europe are just a few pence).
Believe me that soon adds up nowadays, and can wipe out the cheap underline monthly rate fairly sharpish without thinking. Worth considering if you're buying it for a youngster (or download whatsapp).
Ps. it's not £1 a minute to call from/make a call to Europe as said somewhere above, it's same as the rest - whilst in Europe it's 4.4p to call a uk mobile from a uk mobile (except Ireland 72p?!), 1p to receive, 1.8p a text. If you're in the uk calling a uk number anywhere in the world it's free for the caller (well it comes out of your allowance).
tascheman
26 Jul 16#37
Checked my account - looks like I've made six payments across two account, two initial credit card payments and four DDs.
den169
26 Jul 16#38
Many thanks Bob or Bill i'm on Virgin and they sting us for photo's.Iv'e drilled it into wife only use whatsapp for photo's.For 90p more than i'm paying at Virgin this deal would give me 750 extra mins and 500mb data a no brainer.
winchman
26 Jul 16#39
Calling abroad, not taking it abroad.
Lewyladz
26 Jul 16#40
got 2 cheers op should keep the kids on pokemon for a bit
RichIbizaSport
26 Jul 16#41
Damn, was hoping I'd be able to get this deal. Only made three payments so far :disappointed:
FrugalFergal
26 Jul 16#42
I just changed from the old £5.95 1GB deal. Essentially the 1.5GB would have been a free update but I opted to pay £3.50 more for 3GB which was my normal usage when i had unlimited data with 3.
You do need to have been with them for 6 months unless you choose to take out a new contract.
FrugalFergal
26 Jul 16#43
Your option would be to cancel your existing contract and tak out a new one. I see that as a benefit of a 30 day rolling contract. Maybe remind them of this?
superyiddo
26 Jul 16#44
TPO have lost my number of fifteen years in their Three switch. Customer service non existent. Told several weeks potentially!! May get this. Thanks op
JhonnyWalker
26 Jul 16#45
Have been with this company for 6 months now and have had fantastic customer service from them, always answer calls quickly and helpful uk based staff that get things sorted. The 3g speed is fast enough to do what I want at a good price. Only thing they could improve is to creat a app to check remaining allowance. Other than that perfecto
zan87
26 Jul 16#46
Thanks for letting me know. Just called up and will get changed on to it after my next billing date.
I had 1500mins, unl texts and 1gb data for £6. Don't text or use too many minutes, so this is more beneficial to me.
PenguinsForAll
26 Jul 161#47
Don't forget to get cashback from quidco/topcashback.
Click through from HUKD, then click through from uSwitch, add the deal to your basket on Life website - Now go to your cashback site and click through from there, and checkout your basket like normal.
eglons
26 Jul 161#48
I asked them to turn off MMS for my son and it was done instantly
i361
26 Jul 161#49
This is from their website
Do you perform a credit check?
We do perform a credit check in order to assess your credit file and to protect ourselves and our customers from fraudulent activity. This is common practise among the majority of mobile contract providers.
wildecat
26 Jul 16#50
The naughties want their Nokia back - Do you MMS yourself?
I don't even have the MMS settings in my phone - Whatsapp / Viber all the way.
kiltsandhaggis
26 Jul 16#51
u switch life sim deal I got that 1 if I can pass credit check then anyone can :laughing:
karolka81
26 Jul 16#52
I have been with t-mobile, now ee, for ages, if i would like to change to this provider, what do i do first - give notice to ee (30 days), or buy the sim?
ck12111
26 Jul 16#53
Where/when was this?
FiveBobBill
26 Jul 16#54
What an absolute tw*t
den169
26 Jul 161#55
Buy this sim ring t-mobile and ask for your PAC code,Then when you get your new sim ring life mobile give them the PAC code and they will sort everything,Your T-Moblie account will be closed.
BPA002
26 Jul 16#56
Is this £5.95 including VAT?
gx3k
26 Jul 16#57
I've made just 2 payments so far and they changed my tariff with no qualms whatsoever. Same rate at £5.95 with more data. Sweet! :stuck_out_tongue:
BPA002
26 Jul 16#58
Is this £5.95 including VAT?
Neanderthal
26 Jul 16#59
Those with the 3-4Gb data a month, do you get anywhere near that using 3G??
FiveBobBill
26 Jul 16#60
Yes, all monthly tariffs include VAT. Your contract will also come with a £5 'cap', which means if your charges OVER your allowance go over that then all chargeable services are stopped - ie if you are on !,000 minutes and use them, then run up £5 of call charges, your calls will be blocked (but text and data continue until your allowance is reached).
You can increase or decrease your 'cap' by calling customer services.
You also get a text warning when you are approaching your limit.
ianmcshane7777
26 Jul 16#61
I've checked that and giffgaff is exactly same £1 and calls made and recieved per min
BPA002
26 Jul 16#62
Is this £5.95 including VAT?
FiveBobBill
26 Jul 16#63
Already answered this 25 minutes ago...
FrugalFergal
26 Jul 16#64
£5 is the the default credit limit. You can reduce this to £1
Gollywood
26 Jul 16#65
By phoning up? Thanks
2minutenoodles
26 Jul 16#66
This may be a stupid question but do you need a current number or can you get this with a new number?
BPA002
26 Jul 16#67
If moving from EE to Life and after providing PAC code, how long does it take to get my old number with Life mobile?
ganon
26 Jul 16#68
I also changed from 1gb to 1.5gb. Difference is I lose 500 mins and unlimited text. I don't think I even use 300 mins so not a loss but data is more important.
StevenBrown
26 Jul 16#69
Be careful, Pretty sure it was life that a HUKD member said was charging them for wifi usage :man:
He means you need to read the comments properly because it was a p*** take.
Nenya_Elendil
26 Jul 16#73
Hello,
I wonder if I could order now and activate 1 month later when the balance on my current carrier runs out? Thanks!
easyrider1987
26 Jul 161#74
Comment yes they do credit check I've recently taken out their unlimited mins and texts and 6gb data deal
easyrider1987
26 Jul 16#75
Comment proving your PAC code doesn't start with "TLS" it'll only take 2 days if it does it'll take 5 "working days"
AndyRoyd
26 Jul 16#76
It's a rolling monthly contract with 30days notice, and as it's 30day notice from either party, Life can choose to raise or lower price / allowances with 30 days notice which you can choose to accept or terminate as you wish.
easyrider1987
26 Jul 16#77
Comment EE CUSTOMER SERVICE IS AWFUL! Been number one complained about company to Ofcom for ages. When I worked their EE HAD TEN MILLION POUNDS WORTH IN DAMAGES, THEY PLAY OF EE BUT LIFE'S CUSTOMER SERVICE IS FLAWLESS. Unlike EE OFF SHORE CALL CENTRES. LIFE MOBILE IS A CREDIT!
easyrider1987
26 Jul 16#78
Once you have paid 3 months bills you an upgrade to a handset with them and they'll offer you 4g :smiley: it's no where to be found on the Internet but it was what I was told on the phone... They'll also have a app soon to measure usage
BPA002
26 Jul 16#79
So I could be without a phone for up to 5 days?
den169
26 Jul 16#80
No switch over should be on one day.But may be 5 days before that happens.
AJ92
26 Jul 16#81
Got a confirmation email but how do you know it's been accepted or declined?
den169
26 Jul 16#82
If they took the money i would presume its been Accepted.
2minutenoodles
26 Jul 16#83
Can someone answer my question please?
matlock67
26 Jul 16#84
Just phoned them up and switched from 1500m unlimited texts and 1gb data for £6 to this, they need to send me a new sim which I thought was a bit weird.
Also got them to send me another sim so daughter can switch from Tesco mobile
FiveBobBill
26 Jul 16#85
When they send you a sim card it'll have its own number, you can then either keep this number or if you prefer change it to one you already have - you keep the new sim card either way.
2minutenoodles
26 Jul 16#86
Thanks but that wasn't the question. I asked if the offer was available to only customers switching from another provider. I just called them & it is available to new customers too :smiley: It is for my little nephew who is getting his first phone & this is a cracking deal :smile:
gx3k
26 Jul 16#87
Yes. :laughing:
You do not need a current number. This is a new contract that can be availed by anyone (if you pass the checks) which will give you a new number. If you're already with them, you can change your contract to this one or take your old number with you using PAC.
Nenya_Elendil
26 Jul 16#88
Hi guys, could anyone kindly answer my question? Thanks a lot!
AJ92
26 Jul 16#89
I doubt you can do that even with other providers. It says around 2 working days after dispatch email.
ned_solanki
26 Jul 16#90
Hi, thanks for the heads up. Just phoned Life and they switched over to the new traiff. I am now saving 5p a month. LOL
CS were great and no problems.
Bri2014
26 Jul 16#91
Would an ee phone take this sim deal as it running ee masks etc
Mrs.Z
26 Jul 16#92
I keep getting a 'session timed out' message after putting in my payment details - is anyone else getting this problem? I have good credit so wouldn't expect to get turned down
gx3k
26 Jul 16#93
Try a different browser (Internet explorer or Edge browser).
mb1
26 Jul 16#94
Heat, thanks for the spot. 5p less and half a gig more than i was paying for. No brainer. As usual, LIFE switched me over to this within a new few hours of contacting them with a superb, friendly message. Exceptionally happy with them after almost a year now.
den169
26 Jul 16#95
Got the despatched email.
AJ92
26 Jul 16#96
What time did you order?
den169
26 Jul 16#97
About dinner time.
AJ92
26 Jul 16#98
Dinner time for me is now
matt101101
27 Jul 16#99
I was on the previous version 1GB version of this deal, which I signed up for a couple of weeks ago. I rang Life yesterday and they swapped me to this 1.5GB deal as of the start of my next billing cycle. Initially they told me they couldn't do it, but the guy I spoke to rang me back a few minutes later and said he'd been told he could do it and he sorted it all out for me there and then.
I'm very happy with the price and service from Life. The big networks, including Life's parent company, EE, could learn a lot from Life's customer service.
jameshothothot
27 Jul 16#100
my sister sent me an mms. i was like what the heck are you doing?! send it to me on email or viber or something!
Gollywood
27 Jul 16#101
Phoned this evening & got moved over to this Tariff from previous one & was emailed confirmation & paying 5p less :wink:
Traded in 500 mins & unlimited texts for the extra 0.5gb data. A fair swap :smile:
Gollywood
27 Jul 16#102
Are you using Google Chrome? Only seems to work on IE or Edge.
Tequila
27 Jul 16#103
they do credit check for a £5 a month sim card?
damn must be desperate times..
den169
27 Jul 16#104
Ok checked 10 past 11 yesterday morning.I did have a problem when i clicked through to the direct debit page my name was in a grey shaded box,And would not let me change to a joint a account .So i rang and got a very helpfull Jason who sorted it all out for me.
matt101101
27 Jul 16#105
Yes, they do.
RichIbizaSport
27 Jul 16#106
Turns out they are actually allowing it. Gave them a call and they were happy to sort it.
Thanks OP, can't complain at 500MB per month extra for free :smiley:
den169
27 Jul 16#107
Recieved my 2 sims today.Just 24 hours from calling customer services, Seems very good customer service..
Cumbrian Hammer
27 Jul 16#108
Got an email acknowledging my order yesterday.
But nothing since...no dispatch or anything....it does state at the bottom that there is no acceptance of order until sim is dispatched.
Anyone else still waiting for dispatch email ?
AJ92
27 Jul 16#109
Ordered at 4.34pm yesterday but still nothing.
AJ92
27 Jul 16#110
Was it via 1st class post??
den169
27 Jul 16#111
1st class.Tried them in my phone but then realised they don't switch them on for 2 days,So should be ok tomorrow.
aishakhan894
27 Jul 16#112
Ordered yesterday around noon, got an order confirmation emailbut nothing since then. At the bottom of the order page it states 1-3 working days to dispatch.
aishakhan894
27 Jul 16#113
Ordered yesterday around noon, got an order confirmation emailbut nothing since then. At the bottom of the order page it states 1-3 working days to dispatch.
FrugalFergal
27 Jul 16#114
Life Mobile's customer service is absolutely top notch five star. I only hope nothing changes on that side as they become more popular. If customer service quality is something that matters at all to you then choose Life :wink:
matlock67
27 Jul 16#115
Cs is good, they answer phone within seconds, they changed my plan for me, also ordered extra sim, should come tomorrow
Opening post
3G network on EE
UK Call centres
https://lifemobile.co.uk/
- rodman
Top comments
I can't see any point in paying more for 4G when their speeds are really good.
I'm on their uswitch £6 tariff and I'm really pleased with Life Mobile.
Good customer service too.
All comments (115)
they take first month in advance
Edit rang them they say thats the price for good anybody been using them a while,Any problems etc.
You have to agree to this in order to complete the order.
Paying £6/month for it atm
Also , i see Life is only 3G speeds, not 4G, do you get HSDPA speeds?
I can't see any point in paying more for 4G when their speeds are really good.
I'm on their uswitch £6 tariff and I'm really pleased with Life Mobile.
Good customer service too.
The only gripe I have with them is their MMS (picture message) pricing. Life don't do an MMS bundle, so you have to pay 40p a pop, and if you're in the Eurozone a shocking 70p! (most other networks in Europe are just a few pence).
Believe me that soon adds up nowadays, and can wipe out the cheap underline monthly rate fairly sharpish without thinking. Worth considering if you're buying it for a youngster (or download whatsapp).
Ps. it's not £1 a minute to call from/make a call to Europe as said somewhere above, it's same as the rest - whilst in Europe it's 4.4p to call a uk mobile from a uk mobile (except Ireland 72p?!), 1p to receive, 1.8p a text. If you're in the uk calling a uk number anywhere in the world it's free for the caller (well it comes out of your allowance).
You do need to have been with them for 6 months unless you choose to take out a new contract.
I had 1500mins, unl texts and 1gb data for £6. Don't text or use too many minutes, so this is more beneficial to me.
Click through from HUKD, then click through from uSwitch, add the deal to your basket on Life website - Now go to your cashback site and click through from there, and checkout your basket like normal.
Do you perform a credit check?
We do perform a credit check in order to assess your credit file and to protect ourselves and our customers from fraudulent activity. This is common practise among the majority of mobile contract providers.
I don't even have the MMS settings in my phone - Whatsapp / Viber all the way.
You can increase or decrease your 'cap' by calling customer services.
You also get a text warning when you are approaching your limit.
edit: http://www.hotukdeals.com/misc/for-those-just-taken-life-sim-cards-beware-2463227
I wonder if I could order now and activate 1 month later when the balance on my current carrier runs out? Thanks!
Also got them to send me another sim so daughter can switch from Tesco mobile
You do not need a current number. This is a new contract that can be availed by anyone (if you pass the checks) which will give you a new number. If you're already with them, you can change your contract to this one or take your old number with you using PAC.
CS were great and no problems.
I'm very happy with the price and service from Life. The big networks, including Life's parent company, EE, could learn a lot from Life's customer service.
Traded in 500 mins & unlimited texts for the extra 0.5gb data. A fair swap :smile:
damn must be desperate times..
Thanks OP, can't complain at 500MB per month extra for free :smiley:
But nothing since...no dispatch or anything....it does state at the bottom that there is no acceptance of order until sim is dispatched.
Anyone else still waiting for dispatch email ?