Ring iD CS and ask? The worst they can say is "no".

And the moral of that story is, don't sign up for a contract until you've checked you can get a signal :smiley:

So you changed networks without checking whether the new network had a good signal in the places you spend the most time?

It's always worth grabbing a PAYG SIM to test how good the signal on a network you're thinking of signing a contract with is in the places you need it. It doesn't even have to be a SIM from the same MVNO, just one that uses the same actual network (Three, in iD's case).

Also, for what it's worth, iD aren't cheap because the signal is rubbish, they have the same signal as Three....for better or worse.

We have also had this message frequently and would avoid this firm completely unless you have a lot of time on your hands to deal with customer care but if you go by price alone it's a good deal for the money but the firm is not great to deal with

You are of course free to hold this opinion, but in over 5 years you have yet to post a deal yourself. If you did you would realise how demotivating it is to have your deal knocked bu comments like yours. At least give us more information and suggest a better phone company....

​they said i gone over my limit when i havnt :/

It all depends on where you are. I am with BT and 3 (dual SIM phone) and my wife is with ID and I would say that we generally have better signal on Three/ID than we do with BT (which uses EE). In the centre of Cardiff my BT signal drops all the time while 3 never fails (hence why I set that as my default for data on the phone).

I also travel all around Wales and Hampshire/Sussex and very rarely have problems with Three. Even when driving on the M4/M3 I get constant streaming from Llanelli to Winchester on Three/ID. Also using speed tests I consistently get better download speeds through Three/ID than I do with BT/EE.

Certainly there will be areas where it is not suitable but is this not the same for every provider? Just make sure Three are good for where you spend most of your time.

On another note I was with ID mobile (left because BT was cheaper at the time) and my wife is currently with them. They are great until something goes wrong. Their customer services seem to be good on the surface but I have had it more than once where they have agreed to do something and then when I ring back (because nothing has been done) they can find no record on their systems. Cancelling was very easy though so if you go on the 30 day contract I would say overall it is well worth trying them.

Another word of warning - I left o2 after 10 years to join ID because of the cheap pricing but with cheap pricing comes cheap performance. I could barely find signal and when I did, it was 3G, signal was very intermittent wherever I went. After a month or so of dealing with it, I left and rejoined o2.

​Just make sure you give your 30 day notice once its activated otherwise you may end up paying for 2 months not just 1