Was £34.99 NOW £19.99! £239.88 @ EE After Quidco cashback (£78) Cost per month £13.49
Enjoy 16GB of 4G data (double speed data where applicable) unlimited calls and texts plus free BT Sport for six months for just £13.49 per month
Possible Amazon Voucher £90 Code: AWMSE90 Credit to MOSE (might effect cash back)
**DEAL ENDS 18th AUGUST**
NOTE Amazon offer not valid via cashback sites
Deal ended on 16th August. - nuttyphilt
Latest comments (770)
andy1989
22 Sep 17#770
£17.99 30GB 4GEE MAX contract
£24 discount from regular price.
Gavin01
9 Sep 17#769
i got the same money but 20gb of data and can share it with other people on my contract if i so wish
choober
8 Sep 17#768
I changed to a price match deal where I get 12GB data for £15 per month, saving £4 per month.
I share the account/data with my wife (she pays £12 to join my account) and although we never use more than 8gb per month (mainly her) this 12GB deal was the best £/GB ratio the day I called up. And we are both using the free Apple Music for 6 months, which saves us £15 each month that we were paying for Family Apple Music.
I wasn't interested in finding cashback this time as this whole EE+quidco experience has burnt me. Maybe next year...
iz123456789
4 Sep 17#767
Anyone got offers from EE...? I believe your contacts are coming to an end (I'm not on this deal but my contact runs out in 33 days)
DrBunker
13 Mar 17#766
Not quite the same but positive:
mattukdeals
13 Mar 17#765
I too can confirm that 7 months after taking out the deal, I've had a reply from Quidco to say they've reviewed the case and will manually cover the payment while they argue at their end. Can't argue with that as a resolution. It would have been nice to have a specific explanation of what part of the chain the issues arose, as obviously I did nothing out of the ordinary. I placed the order and it was processed and delivered. Granted the processing and delivery was slow.
sd9621
10 Mar 17#764
Received an email 2 days ago from Quidco saying that they will pay the cash back out of their own funds! Just checked now and the cash back is there! Thank God...
Olllie
7 Mar 17#763
It's been a long time coming but my Quidco claim was finally marked as successful today and I was able to withdraw the money to my bank account :smile:
Thanks to Jack from Quidco for helping to get this resolved, and hotukdeals members for staying persistent! Hope everyone else is paid their cashback shortly.
DrBunker
7 Mar 17#761
Did you send them anything recently, after raising the initial ticket? I raised a new ticket 5 days ago and haven't even had that acknowledged.
DrBunker
7 Mar 17#762
Yeah, I realised that too late. I wonder if it's worth digging out the old email and replying to that...
choober
7 Mar 17#760
hurrah! nice work. this is what they should do with any claim to be honest.
it's better to keep everything on the one ticket, reply by email to reactivate it
jameslamontuk
7 Mar 17#759
I've just recieved a response from QC saying they are going to pay the money to me from their own funds and that they are going to carry on chasing and claiming it back from EE.
choober
7 Mar 17#758
Just had final confirmation from QC that my case is closed, with info that they could have only got from EE. That EE paid me when QC refused. So they're still actively looking into this! Good luck all
DrBunker
2 Mar 17#757
I'm also disappointed but they're normally pretty good to be fair. I suspect this is much more down to EE than Quidco but as above I don't see why they got involved rather than just blaming it on them.
lamontj
2 Mar 17#756
Im so dissapointed with this as this was my first ever time using quidco. Will be my last time now.
DrBunker
2 Mar 17#755
I raised a new ticket saying:
Along with a number of other people I raised a claim for an unpaid EE contract and a member of your staff called Jack posted on the Hot UK Deals Forum to confirm that the cases were being looked into. The last message I had from you was on January 19th said:
"This is still an ongoing issue but please don't worry we are still looking into this for you, I will keep this ticket open for you and as soon as this has been resolved I will inform you."
Despite this, when I checked today the support ticket has been closed and archived without notice.
I would like an explanation for why this has happened. In acknowledging the issue on HUKD you confirmed that this is a problem that is appropriate to look into but you have now apparently decided to arbitrarily reverse your position.
ukez
2 Mar 17#754
Stick with TCB, Quidco are BS
choober
2 Mar 17#753
I replied by email yesterday, let's see what BS they come back with
mattukdeals
2 Mar 17#752
I didn't actually realise the ticket had been SILENTLY closed. I was sat here waiting patiently for an explanation of what happened at the start that meant my claim had been denied, in fact the last correspondance I had from Quidco on the 3rd Feb said "we will be in touch as soon as we have an update for you." Very shady to just close the support request without even telling us it had been done. Quidco certainly have not come out of this escapade looking particularly good, certainly totally non-transparent and robotically unhelpful. While it seems as thought the website doesn't let you reply to the closed support request, if you find the last email from the thread and reply to that it should be added to the ticket.
Gavin01
2 Mar 17#751
Con artists....just another example of large companies that do what they like to the little man
DrBunker
2 Mar 17#750
Haha, I've just signed into Quidco and see that the ticket has now been closed. I guess that is it then!
DrBunker
2 Mar 17#749
It would appear so in which case why did Jack bother to reply on here and why were they sending holding emails a month ago?
Edit: and the ticket has already been archived so cannot be rated. Shame...
choober
1 Mar 17#748
I guess this is dead again? What a mess.
mattukdeals
27 Jan 17#747
HI Jack, This morning I've chased for an update on what's going on my 'attn jack' ticket and just received what seems to be the very frustrating stock response of: " ... Do be assured that we have already gone back to the retailer to challenge this decision but unfortunately the retailer has confirmed that no cashback is payable for this transaction and we are unable to take this any further as their decision is final. I do understand this may be disappointing and we share your disappointment when something like this happens. I'm very sorry that I cannot help further. .. "
Jack, Can you please confirm publicly here if this is the final response or if someone on the front line is just unaware of your review?
choober
23 Jan 17#746
I've had some similar "we're working on it" emails from a female member of the team
DrBunker
19 Jan 17#745
Coincidentally I've just had another holding email.
DrBunker
19 Jan 17#744
Same here. I think "Jack" may have underestimated the number of responses he would get...
mattukdeals
19 Jan 17#743
Has anyone heard back yet? Had a placeholder 'we're working on it' message last friday, but no progress update yet.
DrBunker
12 Jan 17#742
Got this reply from EE:
That surely bodes well for the Quidco side of things..?
choober
11 Jan 17#741
Happy to see Quidco stepping in on this. What an absolute shambles it has been.
the order emails come from domain mx00 dot com not EE
QuidcoCompanyRep
11 Jan 17#740
Hey @karlie88
Thanks your post.
The number you provide should be the one you are currently using, ported or otherwise.
I hope that helps.
Joseph,
Quidco Representative
DrBunker
11 Jan 17#739
Much appreciated, cheers for that. No idea why it wasn't coming up even when I searched by date but I've got it now.
mattukdeals
11 Jan 17#738
Mine came from [email protected]ee.co.uk and the subject title was "Successful EE order ref: xkn[redacted]" (I've only just noticed that the specific wording of this subject line actually adds to my stance that there were no issues with my order that should have prevented the cashback being valid)
DrBunker
10 Jan 17#737
Ah, then I have a problem. One, it's now January 2017 and two, the confirmation email I got from EE didn't have an order number on it, only an account number. :face_with_monocle:
snappyfish
10 Jan 17#736
Sent this in August 2016 just after I placed an order for SIM
Hi, I ordered from EE but can't confirm if the Amazon voucher is on it's way or how I get it?
My voucher code used was AWMSE90 (£90 voucher)
My EE order reference is BLABLABLA
Please can you confirm when I will receive it? Thanks my name
mattukdeals
10 Jan 17#735
Done - Fingers crossed! Thanks for any help.
karlie88
10 Jan 17#734
For those who ported their number across to EE, do you need the original mobile number (which would be present on the 1st bill) or do you need the new number ported across (present on subsequent bills)?
QuidcoCompanyRep
10 Jan 17#733
Hello all,
We’re investigating this in partnership with EE and we have their assurance that all sales which meet the T&Cs will have their cashback fulfilled.
Can you please provide us with the following information via a support ticket in your Quidco account:
· Order reference – this starts ‘XKN’ and can be found on the order confirmation email · Their account number – this can be found on the customer’s bill · Mobile number associated with the bill – this can be found on the customer’s bill
PLEASE HEAD UP THE TICKET WITH "FAO JACK"
Regards, Jack Quidco Representative
DrBunker
10 Jan 17#732
What did you say in the email? It's so long ago I've forgotten what I should be asking for and why!
snappyfish
9 Jan 17#731
Makes my contract £5.33 per month :smile: :smile: :smile:
snappyfish
9 Jan 17#730
snappyfish
6 Jan 17#729
£70 I think, cant remember. Will reply when I find out.
Olllie
6 Jan 17#728
Congrats. Who did you email to get it sorted?
snappyfish
6 Jan 17#727
More good news for me, Got the cashback and also emailed to say I never got Amazon voucher. That is now on its way also :smile:
choober
6 Jan 17#726
You're in the exact same position I was. See my post #719 on the previous page.
Olllie
6 Jan 17#725
Thanks for that, emailing them now. How much was the voucher for?
This is effing farcical. It's ridiculous that I'm still fighting for my cashback when I did nothing wrong and have in fact got my fully paid contract in good standing that I'm now committed to paying, some **** middle-man-marketer has doubtless received commission for this, and I'm being shafted in the middle:
Quidco say:
and EE say:
I'm amazed and offer my sincere congratulations to those of you who managed to get your cashback from this deal, I tip my hat, because I feel like I've been stung by a total bait and switch and everyone is playing pass the hot potato. Can anyone please help put my in touch with anyone they've had success with, or ask them to get in touch with me? Optimistically Cheers :smile:
choober
23 Dec 16#722
I made numerous phone calls, and just kept asking nicely to be put through to another department. eventually it was somebody in technical support that helped me. I can't pass on their details, sorry.
Olllie
22 Dec 16#721
How did you find someone that could help you? Was it through live chat, telephone or email? Are you able to forward me the particular persons contact details, or is it hidden?
I've just sent another email to quidco asking for them so send confirmation of those two points in writing.
Thanks for the tips so far, and Merry Christmas to you too!
andy1989
21 Dec 16#720
So I said the quidco give me my £86 and they did just that. And was easy as that. Didn't have to call anyone
choober
21 Dec 16#719
I got £78 as credit on my mobile phone account thanks to EE.
I did this by getting confirmation in writing (email) from Quidco that they 1) had the reference number of my EE order 2) were refusing to give me the cashback. Then I forwarded this email to my contact at EE (it's a challenge to find somebody that will help) who applied the credit in good faith and passed on the case to somebody else in EE to look into.
Happy Christmas!
Major.Soapsuds
5 Dec 16#718
Same here, although I got £86 and then another one for £20 but no idea why! Happy days!
snappyfish
4 Dec 16#717
Just got mine, £86 whoop whoop!!
choober
23 Nov 16#716
The best I got out of quidco was that I must not have cleared my cookies!? Seriously? This is the first time I've ever had a claim rejected. All because of an EE balls up. I'll try the EE live chat when I have the energy.
vonlance
23 Nov 16#715
Cashback paid and into bank account. can't complain. good luck everyone!
mattukdeals
22 Nov 16#714
Bit of a joke trying to resolve this. EE ask who the network are, Quidco say they won't tell me and to ask EE. Just to clarify, I in no way cancelled or changed my order, it just took EE months to deliver at no fault of mine.
thanku
21 Nov 16#713
Hi I tried both Quidco and Gift vouchers . My Quidco was declined but got the amazon gift card through email my purchase date was 10 August
vonlance
19 Nov 16#712
cashback paid into my account, withdrawn to bank account within 5 days... wait and see!
mattukdeals
18 Nov 16#711
This is what I got - none of which are true. EE just took about 2 month to fulfill - nothing I did.
"Unfortunately we haven't received any further details from the retailer as to why this cashback has been declined for this reason, please do be assured that we have challenged the retailer further on this via the cashback claim and they have advised that in some way, this order has been either amended, returned or cancelled; this could range from having to contact the retailer directly at any point during or after the purchase, order detail change, package change, an error on the retailers website which meant that the order had the be re-started, etc."
choober
18 Nov 16#710
I just got off a live chat with QC and they are going back to EE to get a reason for the decline. Let's see.
ashleigh2811
18 Nov 16#709
That sounds positive! Mine just says "The retailer is taking longer than expected to process your transaction. We apologise for the delay." so I will keep my fingers crossed
vonlance
18 Nov 16#708
Just got off live chat with them. apparently my purchase was agreed by retailer and they are advancing me the cashback within 72 hours! let's wait and see!
mattukdeals
18 Nov 16#707
Yes. They're totally unhelpful. They can't even explain why. I would expect that in this day and age they could give a step by step outline of the order process and where it went wrong specific to each persons case. This is the standard they should impose on the merchant, so then at least they have the information to pass along they've just turned into a toothless agent of bait-and-switch for this EE deal. A very disappointing and frustrating experience. I bet if they asked the marketing agency who arranged the campaign if they received their commission off my sign up they'd say they did because I'm sat here using EE now, so there's no reason they should refuse to pay out.
choober
18 Nov 16#706
is everybody complaining to quidco? has anybody else had any luck with EE crediting their account?
vonlance
18 Nov 16#705
Nope, still showing tracked...
ashleigh2811
18 Nov 16#704
has anyone actually received cashback from quidco who didn't use the voucher code?
jambooboo
17 Nov 16#703
My cashback has now also been declined and haven't seen any voucher.
kekesala
17 Nov 16#702
Still haven't received Amazon voucher...
mattukdeals
17 Nov 16#701
Yep, same. Tried to keep it as simple and honest as possible and got thoroughly bait-and-switched by EE and let down by Quidco who couldn't possibly be less helpful or inclined to help. Not sure why I even pay the premium membership anymore. The fact the powerless-responses can't even get a break down or proper explanation for your specific transaction reference irritates the crap out of me in this day and age. They should hold their partners to higher standards before letting people down. If they think I've in breach of a term of the deal they should be able to detail this easily enough. This deal was the only reason I switched from Virgin Media to EE, and I wouldn't do it again based on this experience. When someone says even Virgin Media did a better job than you, you know you're doing customer service SERIOUSLY wrong.
vonlance
17 Nov 16#700
bleh, some guy on live chat saying they aren't working with Quidco so can't authorise cashbacks...
andy1989
17 Nov 16#699
Still at point where it says retailer taking longer than anticipated.
Didn't take amazon voucher because thought it would invalidate quidco. What a fiasco
lamontj
15 Nov 16#698
I got an email today saying my Amazon voucher of £70.00 was available. Whoop about time!!
choober
10 Nov 16#697
Cheers will try that tomorrow
mrkipling82
10 Nov 16#696
Yes I did it via chat, explained to them I only took the contract because of the cashback and I wasn't happy as there was an error when signing up meaning my order never got fully processed causing me to ring them up and invalidating the quidco cash back. Quoted my order number with EE the quidco id numbers for the order and how much cashback I was expecting. It took me about an hour witht he rep going to their manager and so on, had to email the manager as well with my proof.
choober
10 Nov 16#695
No joy, they've asked *me* to contact EE affiliate team to try to get an answer from them. EE sales tell me the order was closed off successfully.
Did you do this using chat system? Care to share your method? Feel free to PM me chat transcript. Thanks!
choober
9 Nov 16#694
Quidco giving me the hand ✋ so have scheduled a call back ☎️
mrbrunes
8 Nov 16#693
So has anyone's quidco paid yet? Mine's still at Tracked.
choober
8 Nov 16#692
I'm in the same situation as you. I'll contact EE sales now.
AytacK
23 Oct 16#691
Quidco declined too. Quite annoying, probably will have to call them up.
mrkipling82
21 Oct 16#690
My quidco was refused due to a complication meaning I had to ring up EE to finish my order. Managed to get the EE customer service representative to agree to credit my account with the same amount. Now I won't have to pay my bills for the new few months X)
Saved the conversation with them in case they decide not to honour it.
Soph711
21 Oct 16#689
I'm in the same boat :disappointed: currently on their live chat to see if there's anything they can do.
mattukdeals
21 Oct 16#688
I didn't go for the amazon voucher because I thought it might muddy the water with quidco, only to just now be told by quidco that EE have declined my claim. Despite the 6 week time for them to process my online application being totally their own fault. They seem to have successfully engineered a bait and switch where they're now refusing the cashback due to their own internal actions... It's bonkers.
kjahuk
21 Oct 16#687
Still not received my voucher, but my quidco has just been refused. :disappointed: Hoping this voucher shows - otherwise I have neither :disappointed:
kjahuk
15 Oct 16#686
At least vouchers are starting to arrive then, Greg did you receive it via email or post? My quidco is still tracked at £86. But also no voucher yet.
Greg123456
13 Oct 16#685
my qudico got REFUSED, however I did receive the £70 Amazon voucher
Major.Soapsuds
13 Oct 16#684
Can't remember if was this deal but just had notification that £25 has tracked through Quidco when should have been £86 :disappointed:
NO1FAN
1 Oct 16#683
Yep nothing here either
anthony69
27 Sep 16#682
Still waiting for my voucher!? Nearly 2 months now, anyone else in the same situation?
snappyfish
23 Sep 16#681
Strange eh, mind says "tracked" waiting on decision. Let us know what happens? Good luck
Olllie
23 Sep 16#680
My quidco cashback was declined for no reason. Fighting it now!
sd9621
13 Sep 16#679
Almost had to cancel this. Received the email saying to call to provide info. Left it for a while. Rang up last night and rep I spoke to said he needed to do a credit check and put me on hold. When he came back he said he cancelled my original order and did a new one for no specific reason.
Instinctively, I knew I wouldn't get the quidco if this was the case. Called up today and spoke to a very helpful lady who said what the rep did yesterday was wrong, and confirmed that I wouldn't get the cashback based on what he did. Thankfully, the original online transaction was still there and she cancelled the telephone order and reinstated the online one and completed it. Just had an email now saying sim on its way. Fingers crossed it pays out eventually!
TheEqualizer
6 Sep 16#678
Nothing here from about 3-4 weeks ago. They said it would be out after the cooling off period was due however seen some on here comment it's 60-90 days? iirc
anthony69
3 Sep 16#677
Has anyone else got their vouchers yet?. Just over 4 weeks now and still nothing :disappointed:
hello1
22 Aug 16#676
Don't do that you will lose Quidco I had the same issue email order acknowledgement takes about a week and just over a week to get the sim.
Had same, initially tracked @£70 but had email saying sim on way and now quidco showing £88[/quote]
ayrejc
22 Aug 16#675
Will try them on chat, but dont want them adjusting the transaction incase it impacts on the quidco?[/quote] Had same, initially tracked @£70 but had email saying sim on way and now quidco showing £88
hello1
20 Aug 16#674
how do you get the vouchers
kekesala
19 Aug 16#673
How do you cancel BT Sport when the free trial expires?
ukez
18 Aug 16#672
I will get it next time around..
speedking
18 Aug 16#671
My number has transferred over and am impressed with the 4G speed already over my previous provider. Getting well over 100MB download speed. Crazy how it is faster than my home broadband. Cheers again OP!
bulletfoss
17 Aug 16#670
Expired then, darn it!
nuttyphilt
17 Aug 16#669
The last day of the offer was yesterday.
bulletfoss
17 Aug 16#668
I can't seem to find the £19.99 16GB Data option under SIM only deals on the website.
Where do I find this please?
TheEqualizer
16 Aug 16#667
Spoke to them today, said that the system was not auto sending out confirmations to email. They have the order and were sending out a sim, they said the system was logging the emails and sims as sent out when they hadn't
alictait
16 Aug 16#666
AW85AMSIM, works but i think it ends at midnight, signed up with it today.
sd9621
16 Aug 16#665
Same here, nothing...not even an email. Although when I messed up the quidco I called them to cancel and gave them the xtn no. and they found me. Was able to cancel and reordered with quidco tracking @ £70. Maybe their system is overwhelmed.
largeruk
16 Aug 16#664
Neither AWMSE70 nor AWMSE90 seem to work. EE website says 'Invalid voucher. Please check it'.
Have also tried AWSIMO70 which sadly also doesn't work.
Any advice on how to get either to work would be much appreciated..!
intercake
16 Aug 16#663
Just been on the phone with them, very helpful. No wait on the call either. Apparently a pretty common issue that the purchase bugs out using affiliate sites. Also gave me a tip about emailing there eevouchers department to get the Amazon voucher within a month or so as opposed to a three month wait. Very impressed. Chap sounded like Frankie1080p which was great too.
mz21
16 Aug 16#662
Just ordered this sim but somehow I managed to order 2 SIM cards. Rang EE customer services to cancel one of the SIM cards but they advised me to ring again tmrw as I'm not up on the system. Just worried now that I might not get the quidco cashback now.
intercake
16 Aug 16#661
Order went through on the 4th and still no SIM. Not bothered overly but seems rather slow. Anyone else suffering?
oxtailjuice
16 Aug 16#660
Ordered this, after waiting a while with no sign of the sim card, I rang up & found out they hadn't upgraded me, they in fact took out a new line!! I emailed customer service who then cancelled the order, & because they done it incorrectly meaning I wouldn't get the Amazon voucher, gave me £75 of credit to my EE account
TheEqualizer
16 Aug 16#659
Went for this offer yesterday, all seemed to complete however I have had nothing from EE. Quidco has told me it has tracked at £70. Anybody else had this? Was expecting an email confirmation from EE immediately but nothing so far. Not sure if it has gone through?
Will try them on chat, but dont want them adjusting the transaction incase it impacts on the quidco?
jonnybravoeldorado
15 Aug 16#658
Was a bit of a wait for my number to port in, filled out the form Wednesday and didn't hear anything until this morning, but then got a text notifying me it was starting and in a half hour it was all done. Now flying solo on EE and enjoying the coverage so far, not fallen off of 4G all day, going to do some speed tests when home.
Only gripe so far is the MY EE ios app. Bit naff really, loading screen for every option, generally a bit slow and no touch ID log in. Meh. But with the allowances on the tariff I doubt I'll ever need to log in anyway.
mattukdeals
15 Aug 16#657
That's exactly what I did. I find Virgin's Customer Service so bad and the constant price increases without warning so annoying that as soon as I saw this deal I jumped on it. Not off to a great start as it took nearly a month for the sim to (just) arrive but the value looks like it should be phenomenal, and the lady I spoke to on the phone felt a lot more pleasant and less condescending too.
jamsammy99
15 Aug 16#656
the sim in an iPad? I had the ayce with 3 but they blocked it when inserted in iPad. Sent it back. The bt sport is what I want. Need 10gb+ so this is a good deal if I can use sim in iPad
sd9621
15 Aug 16#655
Might jump from Virgin to this. Extremely good value compared to EE's standard offers.
snappyfish
14 Aug 16#654
Blimey there is no pleasing you. :disappointed:
Why not lighten up a little and call a friend with your new sim :smile:
StealMySoda
13 Aug 16#653
Call them up. I had to "prompt" them to get the order moved along for both of my orders.
faddy54
13 Aug 16#652
Is the voucher mentioned in the order confirmation email (giving you some evidence if it doesn't arrive)?
HOTPOT
13 Aug 16#651
We ordered last Wednesday, today Saturday we still don't yet have a sim card. Quidco tracked the same day. Mostly in the past sim cards have arrived the next day. Is this normal for this deal?
johncas
13 Aug 16#650
I think taking the line rental is normal too, as soon as I got my SIM I linked up to My EE and it states my contract started 11 Aug 16 (SIM arrived 12 Aug 16) and first payment would leave my bank in about 7-10 days
maionline1
13 Aug 16#649
No where did it say the voucher would come with the sim. Its usually 3months afterwards otherwise you could just cancel and keep the voucher
exsportssci
12 Aug 16#648
Sim card turned up without amazon voucher yesterday with no mention of it but ee have taken the months line rental already. Will be cancelling this tomorrow.
DudeyGeeza
12 Aug 16#647
apparently they take 6-9 months to come from a 3rd party.
DudeyGeeza
12 Aug 16#646
Without quidco etc I managed to get the 19.99 EE deal for 16£ by calling them up, I had an old T-Mobile account 6 years ago and they had no issues calling that loyalty..
TimeZ0ne
12 Aug 16#645
Has anyone that upgraded to £19.99 got the Amazon voucher?
speedking
12 Aug 16#644
I ordered last Friday afternoon so it took a week from order to door. Could have been faster but not complaining as was eating way too much data on Giff Gaff and had poor data speeds.
JackMcg9
12 Aug 16#643
how long did it take?
speedking
12 Aug 16#642
My sim cards arrived today for both lines. Quidco tracked at full amount. Happy days when it eventually pays out but for now having 16GB data and tether option is brilliant. Cheers OP.
MercutioLeonhart
11 Aug 16#641
Just had a call from EE Customer Services, apparently my order isn't eligible for the Amazon Voucher, nor Quidco. According to the rep, it's only applicable to the full price contract, not the discounted one.
MetalGearAl
11 Aug 16#640
Do the EE offer prices for existing customers apply if you are wanting to change your current plan? My contract has just ended and has rolled on, so would like to just change my existing account to SIM only.
faddy54
11 Aug 16#639
I appreciate this has probably all been covered somewhere in this thread but does anyone have informed answers to the following, please?
1) I realise that if you apply for the Amazon voucher and Quidco you risk Quidco being rejected, but do you also risk not getting the Amazon voucher?
2) So long as you apply at the £19.99 price rather than the £16.49 existing customer price, will being an existing Orange customer stop me getting voucher or Quidco?
3) If I PAC out of Orange before applying, will that guarantee being treated as new customer?
faddy54
11 Aug 16#638
Maybe £16.49, the existing customer price? And you'd presumably lose the voucher and/or Quidco.
lamontj
11 Aug 16#637
Something really bizarre has happened. I signed up for this deal on 30/7 but have not activated my SIM yet. I just recieved a phone call from EE saying that as I had not activated my SIM that I was eligible for moving onto a newer contract that was exactly the same usage as this deal but for £15.49 a month istead? Anyone else had this phone call.
speedking
11 Aug 16#636
Quidco has now updated to £88 for both of my orders.
rofldinho
11 Aug 16#635
Is there anything that prevents you using this sim in a 4g tablet?
mattukdeals
11 Aug 16#633
When I spoke to them about my order that hadn't arrived in the 3 weeks since the confirmation email, one of the terms was specifically that you can swap to 'any more expensive tariff at any point during the agreement' however you can only swap to a cheaper tariff in the last 45(?) days.
faddy54
11 Aug 16#634
Did you order it for £19.99, or the "existing user second line" price of £16.49? If £19.99 then they're talking nonsense (or EE have made a major cock-up with this offer) as the voucher offer and Quidco both specifically mention £19.99
faddy54
11 Aug 16#632
Vodafone allow an upgrade from Sim only to phone after 3 months of a 12 month contract, so not the daft question that you seem to think it is
speedking
10 Aug 16#631
I ordered last Friday and got an email to say order being processed and then another email to say it is being sent. Hang in there and yours should all go through if they haven't. I didn't ring in to ask even though was intending to do so Thurs.
faddy54
10 Aug 16#630
Link no longer working so it looks as though there's been no extension to the closing date (yesterday) for the MSE voucher.
nuttyphilt
10 Aug 16#629
They're talking rubbish, it clearly is still available: quidco.com/ee-…-MS
If it's not tracking make sure you've got ad-blocking disabled.
mohammed_aswat
10 Aug 16#628
wait up to 7 days it happened to me i rang up and they cancelled and sent another one but without quidco
mohammed_aswat
10 Aug 16#627
ive been trying to get this deal but the quidco cash back wasnt getting added so i had to cancel a few times and then had to check my credit score when i rang ee back up they said this deal isnt available anymore as they donnt do quid co cash back on deals under 20+ pounds
azeDmon
10 Aug 16#626
I still haven't received my sim. ordered like a week ago. can some please send me EE number. I shall call them
mattukdeals
10 Aug 16#625
I also received two calls from 01844 398611. Missed the first one, rang back to get stuck in a never ending EE queue. They called back about 7pm. I must admit I was initially hesitant as I thought it was a sales call, the lady on the other end didn't seem 100% certain but I was quickly transferred over to the 'quality manager' who said the orders hadn't been process because they'd been unable to do all the security checks. It didn't sound exactly genuine as there was no issue I'd seen the credit search on my file, pretty sure it was just an excuse - I'd rather it would have been honest but there you go - I had the t's and c's for the deal read to me over the phone and that was it - promised my sim, on the same order reference, in 2 days. Promised there would be no additional credit check so they had all the info. If you had the order confirmation email but are still waiting on your sim, as jonnybravoeldorado says, take the cold call from the 01844 number and they'll sort it.
For ref, the contract date doesn't start until the sim is activated they said, so we haven't missed out on three weeks of service.
skillzz
9 Aug 16#624
So my order didn't track twice with the cashback. Anyone had their cashback track? I cancelled this and then placed an order with the amazon voucher. EE called me and said none of them had processed and they could process one for £19.99 but I asked about the voucher and she said I couldn't use it. I said ok fine make sure all orders are canceled. She says yes they are. ...now I got an email to say order is on it's way. WTF? lol
jonnybravoeldorado
9 Aug 16#623
For those yet to hear anything regarding orders, just had EE call me from an 01844 number, apparently my number had been passed on to them to sort the order I made, she stated she believed it had been seen to already and I said the same but was still awaiting delivery. She checked on this for me and assured me it's with the courier and likely to arrive tomorrow, so huzzah.
So if you receive a call from an 01844 number unexpectedly, it's possibly EE chasing up your order! Props to EE for the service thus far despite this overwhelming popularity this deal and others have had lately.
Papakorn
9 Aug 16#622
how have people gone about getting the free bt sport? Have you been texting sport to 150?
faddy54
9 Aug 16#621
This link goes straight to an EE page where the voucher is explicitly linked to the £19.99 offer.
Papakorn
9 Aug 16#620
mine arrived today after originally ordering on july 30th and not hearing anything and ringing up on august 4th. Only problem now is as soon as i put the sim card into my phone i had a message come through and say " We've identified you may have a faulty sim card. Please pop into an ee retail store or call 150.".
jonnybravoeldorado
9 Aug 16#619
If it's tracked already you're fine. It will only cancel if you change your mind within 14 days of reciept, or you used the amazon voucher code too and EE doesn't allow both payouts. Otherwise calling to move your order along won't affect your cashback claim!
Also, still waiting on my 2nd class snail mail that apparently was leaving Friday so I'll be calling again tomorrow if I don't see anything on the doormat after work.
Taksim_Red
9 Aug 16#618
Go on Live online Chat then.
Babbler
9 Aug 16#617
I worry that quidco will decline if I call them to sort the order though... :disappointed:
Babbler
9 Aug 16#616
Likewise - ordered saturday... nothing yet!! Still did a credit check though... grrr.
Robonabike
8 Aug 16#615
Hi there, which email address did you get for the Amazon voucher? Even though the voucher was listed on my original order, I haven't had any further details of how to claim.
TimeZ0ne
8 Aug 16#614
You managed to get an amazon voucher too?
mattukdeals
8 Aug 16#613
Thanks for the info - did they say how this would affect the Quidco cashback, did they raise it as a new order or just manually fulfill the old one?
mrbrunes
8 Aug 16#612
Me too with nothing after 4 days. As mentioned by others, I called them and they were very helpful. They said that their system was overwhelmed with the number of orders and so staff were putting the orders through manually. I got my sim despatch email shortly afterwards.
thegolfingdog12345
8 Aug 16#611
I ordered on 29th july
sim hadn't arrived a week later
I phoned to see what was position, and was told ALL orders for the sim that weekend had failed. They processed this manually on the phone for me
I received sim 2 days later, an email address to claim amazon voucher, and quidco tracking at 86 pounds
now all up and running
duskyshelf
8 Aug 16#610
When following the link through quidco, I end up with a price of £16.50 per month for the same plan. EE SIMO Offer 7 Extra Plan - double speed 4G, unlimited minutes, unlimited text messages, 16GB data, 12 months plan
I'm concerned the cashback only applies to the £19.99 offer.
Anyone else encountering this?
mattukdeals
8 Aug 16#609
I just stopped by again to see if anyone else was still waiting for their Sim? Orderd on the 18th July with an email order confirmation but had no dispatch note or delivery yet. Looks like I'm not the only one!
Papakorn
7 Aug 16#608
I did the same but on Thursday. How do you know your expecting delivery tomorrow? Have you had a dispatched text or email? Because I haven't. On Friday I had £2 put it then taken out but I haven't had any form of dispatch notification
jonnybravoeldorado
7 Aug 16#607
Had the same issue, ordered last Saturday and heard nothing via email or text so called on Friday. Call up EE with your order number at hand. The call assistant checked my details and then processed the order on the phone, took all of 10 minutes and I'm expecting delivery tomorrow.
kayzee
7 Aug 16#606
Just thought I'd give a heads up for anyone wanted to upgrade to this deal...
Was told in 2 separate EE shops that this wasn't possible. I went on to the website anyway as my contract was coming to an end... had a look what offers there were (by clicking on all offers) and it wasn't there. Fair enough, I thought I'd opt for 25Gb for £25 instead.
However for some reason I clicked on edit deal or something... and suddenly the deal was available! Yes there's no cashback or voucher for upgrades but still a good deal I think.
All ordered and no problems :smile: so it is available for upgraders, it's just hidden a bit lol.
heva
7 Aug 16#605
same here! not heard a peep
Gavin01
7 Aug 16#604
gone for it at last! still can them to budge on my other lines that are half way through though.
jamiegt10
7 Aug 16#603
hi, did you find out if yiu can get this as i have the same situation, i used to have an ee mifi payg sim (Now disconnected for lack of use) but my ee account details still work
Archetype
7 Aug 16#601
Just off the phone to them and was told that it would take 3 months after being connected. It comes from a third party but was given this email address if any issues: [email protected]voucherwindow.com
speedking
7 Aug 16#602
Any one who ordered on Friday have any movement on their order? I got the initial email but nothing since.
Gaz_Man
7 Aug 16#600
Can you get cashback and the £70 Amazon voucher?
moneysm
7 Aug 16#599
has anyone had there amazon voucher?
AytacK
7 Aug 16#598
It should have tracked at 70 for this offer, strange...
jasonchinasz
7 Aug 16#597
yes. it is 07007007007
Gavin01
6 Aug 16#596
could message me your mobile number as im going to privide them a list of numbers that have done this...
i have four lines and they wont budge
Gavin01
6 Aug 16#595
anyone upgraded mid contract as they are refusing to do this for me!!
Gavin01
6 Aug 16#594
i couldnt be bothered with all that
Gavin01
6 Aug 16#593
im existing customer some times i wish i didnt have gold number so i could take advantage of these deals
Gavin01
6 Aug 16#592
you cant if existing contract
Sharky133
6 Aug 16#591
Brilliant, just tried this and it went through. But now decided whether it's worth trying Quidco again or do I just settle for the Amazon voucher ... not sure which is guaranteed.
skillzz
6 Aug 16#590
Yeah why not. I said the cashback didn't track so it's no longer within my budget.
Sharky133
6 Aug 16#589
What did you say when you cancelled? Will they cancel and let me reorder the exact same SIM if I tell them Quidco didn't track?
skillzz
6 Aug 16#588
I have tried this twice now and Quidco just isn't tracking. I had to cancel the first order after a week because it hadn't tracked and placed a new one 2 days ago but still hasn't tracked
jasonchinasz
6 Aug 16#587
There is no filed/box I could put this code on. Can anyone tell me how could I use this voucher code 'AWMSE90' when I upgrade under my ee account? And I spoken to EE over the phone, they said they can't accept any code over the phone. How could I put the code? Where? Thanks very much.
Papakorn
6 Aug 16#586
I ordered last saturday, same as you hadn't heard anything other than £2 being put in then taken out my bank on monday. So i rang Thursday and they said that the computer system had failed to complete the order and he did it manually on the phone. Another £2 put in and taken out on friday but still haven't had an dispatched text or received
Sharky133
6 Aug 16#585
I got this yesterday and the cash back still hasn't tracked (even though I got the email saying that the click through was received). What's my best option? File a cash back claim or ask EE if they can apply the Amazon voucher? Don't want to end up with nothing.
kekesala
6 Aug 16#584
Ordered this last Sunday, received "successful order" email few hours later. Still hasn't arrived though. Is this normal?
anthony69
6 Aug 16#583
Should take a few hours
gogboy
6 Aug 16#582
Will you get the voucher is that making you a brand new customer only?
Justy101
5 Aug 16#581
Gone for this, but so far i have been rejected for contract, even though I had one accepted, and cancelled for a specified reason, a month earlier. Now three days in after PAC code application, now I can't receive calls unless on wifi calling!
Great start EE.
pako
5 Aug 16#580
Been with EE for 12 months already (with avg. £7.99 plan for ultd/ultd/10 GB). I'm in the middle of porting my exisiting EE number to O2 and once EE SIM card arrives, then coming back to EE PAYG and switch to Pay Monthly of this. Just ordered £19.99 plan including EU min/txts and £90 Amazon voucher. Nice deal, thanks a lot, OP! :sunglasses:
jonnybravoeldorado
5 Aug 16#579
Phoned EE for an order update today as I hadn't heard anything and they processed it for me over the phone, so if you've been waiting for delivery notification or an update, worth a try phoning EE to move the process along.
amber5353
5 Aug 16#578
mine has just tracked at £70 :smile:
amber5353
5 Aug 16#577
I've just registered for this, my cash back hasn't tracked straight away hopefully it tracks this evening.
tazzrahman
5 Aug 16#576
I thought if you use the Amazon voucher it effects your cashback?
Robonabike
5 Aug 16#575
Just re-checked my quidco for this that had been showing £70 tracked since last week, now shows £86. BTW, has anyone received their Amazon vouchers yet? If so, how long after they received the sim?
tazzrahman
5 Aug 16#574
Has anyone used the £90 amazon voucher? did it effect your cash back?!?
tazzrahman
5 Aug 16#573
Has anyone used the £90 amazon voucher? did it effect your cash back?!?
speedking
5 Aug 16#572
Both orders through and tracked at £70. Hopefully updates to £88 but have taken a screenshot of the EE page on Quidco as proof it expires shortly. Cheers OP for posting this deal.
speedking
5 Aug 16#571
Cheers for your input. The first one has tracked so will put another order through later today. It will have a different time stamp so will query it if it fails. I have cleared the cookies ready for next order.
Taksim_Red
5 Aug 16#570
Typically I've found that when two transactions for the same provider are done round about the same time, the second often won't track. You'll either have to wait for the first one to track before doing the second, use two separate Quidco accounts, or use TopCashBack on the second. Again clear the cookies between the two also.
snappyfish
5 Aug 16#569
It sometimes initial tracks lower then changes. (hopefully)
adamwilko007
5 Aug 16#568
Qudico has tracked at £70 instead of £88 anyone else?
speedking
5 Aug 16#567
I am intending to take out two lines. One for me and one for the other half. Can I use my quidco for both orders provided that I setup different accounts and direct debits in our separate names? I don't want to order and then only get 1 quidco payment. Thanks.
gogboy
5 Aug 16#566
What's involved here,,to get the discount you still need an additional line, ie have 2 contracts.
What happens if your current contract is away to end, you take the additional line then one contract ends and your left with the one line, do they revert you to 19.99
muzzydark
5 Aug 16#565
They eventually declined and said it needs to be new line to get the benefit. Cancelled order and will order as new line and port out my regular number and port back in to new line... Shame that they Don't want to give it straight away..
welshdad
4 Aug 16#564
Ah yes it says loyalty £10.00 and £5.00. Slightly confused at first seeing the bill of £34.99. Thought EE where up to their usual tricks of ripping me off ha!
snappyfish
4 Aug 16#563
Look under "Add ons" Should see loyalty?
welshdad
4 Aug 16#562
Taken this out for my mother but when logging in online to her account it shows her monthly bill as £34.99 a month? Need to ring tomorrow when shes present but in the mean time anyone know why this is?
TimeZ0ne
4 Aug 16#561
EE has always been like that, no loyalty, i know people that's been with orange for 15 years and still nothing.
bargainpunter
4 Aug 16#560
Quidco has just tracked at £25... as a quidco newbie is this normal? Is it easy to contest?
dealsonmeals
4 Aug 16#559
been looking at the payg packages from EE but this is the best offer. ordered thanks
Gavin01
4 Aug 16#558
So Tempted but can't see why new customers should get the voucher and existing ones don't
mojobojo
4 Aug 16#557
Got sim up and running...Do EE send Amazon voucher(I put code in when applying for sim etc) or do I need to ask for?
snappyfish
4 Aug 16#555
Great speed. Shame about the phone.
mz21
4 Aug 16#556
The BT Sport app is only available to watch on smartphones and tablets that contain an EE SIM using the latest iOS, Android and Windows operating systems.
hamzii786
4 Aug 16#553
iPhone 6S
nuttyphilt
4 Aug 16#554
Yes, I did this yesterday - 7 months into a 12 month contract.
moneysm
4 Aug 16#551
is that with Amazon voucher ?
agilebeast
4 Aug 16#552
Anyone else's plan length showing as 23 months?
moneysm
4 Aug 16#549
what 02 deal
Gavin01
4 Aug 16#550
my friend upgraded to this deal half way through a sim only contract? anyone else done it?
TimeZ0ne
4 Aug 16#548
:grin: What phone you got?
hamzii786
3 Aug 16#547
I took this contract out a few days ago, check that speed!
itsamac
3 Aug 16#546
On client sites where they don't have a guest wireless network I tether to my phone. I work at home regularly so need 4G in case the fibre broadband goes down like it with Sky yesterday
johnshone16
3 Aug 16#545
I was thinking of doing this - I've already got two EE contracts and want to upgrade my old SIMO one. Has it worked out OK, and gone through as 16:49? Cheers
jasonchinasz
3 Aug 16#544
Quidco shows now it is 88cash back will be expire in 4 days. do I need to jump into shop for a PASY tonight for keeping my number? so does it mean i have to have my PAC for PASY ready before I sign this EE contract online in next 4days?
maionline1
3 Aug 16#543
The sooner the better but this deal is still going on for a while so should really be a few days each way
jasonchinasz
3 Aug 16#542
Do we need to have pac from guff gaff before we sign this deal? When the pac need to be given to EE? Timewise?
jasonchinasz
3 Aug 16#541
Do we need to have pac from guff gaff before we sign this deal? When the pac need to be given to EE? Timewise?
Taksim_Red
3 Aug 16#540
Been messed around a couple of times by T-Mobile myself. Once I was re-contracted to an additional 12 month term without my authority. Another time I had a problem with the data allowance on my half price SIMO and they offered me The Full Monty (unlimited everything) for no extra charge. I was delighted. However it was never added to my account and when I complained they wouldn't do anything.
andy1989
3 Aug 16#539
I doubt both will pay out. People may get lucky but its in T&Cs. People may get lucky i only did quidco as knowing my luck they would cancel each other out :grin:
Been with Orange now EE for many moons, 15 yr or so at a guess maybe a tad more.
First issue was a while back when in the village we moved to the signal went from bad to worse to pretty much non existent.
After much chasing and getting some regulator involved it was due to network optimisation which I guess means pulling masts down to save paying a farmer or whatever to plonk one in their field.
I had to really go at them to get a 'signal box' which has made a huge difference, they have got wi-fi calling too but in my experience it's a complete waste of time, be interested to hear if anyone has had success with it.
Some of lies of late are was offered £15 for 15gb was the match for BT offer I believe, wasn't in their log conveniently, then on email/chat they said to me one day that offer ended today, but I had been on the phone the day before and a couple before and was then getting told they never offered such a deal blah blah
One time called got offered some deal at 19.99 said it's not what I want, put me onto retenions or whoever can do a better deal and got transfered and they told me they had a great deal for me and it was 22.99....for what the same package just been offered seconds ago....wrong way round.
Called yesterday and got someone who was on another planet I just hung up in the end.
Do you rely on 4G when at locations where most likely have fibre/wi-fi?
mrbrunes
3 Aug 16#536
How is it either or? I just ordered via quidco and was able to add the amazon voucher code.
andy1989
3 Aug 16#535
So either £88 quid co or £90 Amazon.
Quidco is better imo
maionline1
3 Aug 16#534
Request a pac code move over to giffgaff. Then ask for a pac code from them, sign up to this deal with the new code and give them a pac code you then request from giffgaff
RC82
3 Aug 16#533
Thanks for reply. How would this work if I'm already on EE (contract has now ended)? Would I still have to request a PAC code?
maionline1
3 Aug 16#532
The new code is AWMSE90. This give a £90 voucher instead of £70
flylife
3 Aug 16#531
this BT sport...
is it for the phone only or can i get a log in so i can view on my laptop?
flylife
3 Aug 16#530
im getting a handset from work locked to 3, is it easy enough to get it unblocked for EE?
S7 edge
Doopster
3 Aug 16#529
Quidco cashback has increased to £88 (from £78 last week). Ordered one today although only £70 is currently being tracked. Hopefully that should increase once the card's activated.
itsamac
3 Aug 16#528
I am with Vodafone at the moment. Contract renewal is in October. Looking at this deal as indoor 4G access at my house can be sketchy and in my Central London office, if you are not on the balcony, reception is non-existent. My main bug bear with Vodafone is errors/mistakes. They take a lot of calls to remedy especially refunds.
On the plus side, I do like that they include entertainment on their Red 4G plans and EU data roaming up to a cap is included for free e.g. with the 20GB plan which is on sale for ~£2, it includes 4GB a month of EU roaming for free. That is the bit I am torn. My work is assignment based so today's reception may not necessarily be there tomorrow
musicl
3 Aug 16#527
It seems as though you can't add the Amazon voucher unless it's a BRAND NEW 2nd line. If you do the upgrade from inside your 'my ee' page, there is nowhere to put the code :disappointed:
jmr88
3 Aug 16#526
So can existing customers get this with the voucher or not? I can't find a way to do it. Just sends me in circles trying to get me to upgrade, and I can't talk to anyone on online chat. I'm on Orange customer well out of contract.
nuttyphilt
3 Aug 16#525
I'm in a 12 month sim-only contract (10GB/£28.99) which finishes in Dec '16. I just spoke to online chat and they've switched me to this deal with no extension to the contract. I've just confirmed this by looking at MyEE. Overall I'm pretty happy with that - more data, less money and no additional commitment!
Just to be clear though - I didn't get the voucher, I didn't ask for it, I'm just happy with the deal I got.
gogboy
3 Aug 16#524
EE really are a bunch of liars, it's scary and should be clamped down on.
Can Vodafone really be that bad as some have commented on
frost1979
3 Aug 16#523
Hi, does anyone know if this sim only contract includes the free EU roaming as part of the 4GEE Extra plan?
sabz786
3 Aug 16#522
Yup - works awesome
MOSE
3 Aug 16#521
Can now get £90 amazon voucher AWMSE90
southlegend
2 Aug 16#520
Does anyone know if you can pay for an additional line separately on EE?
My partner has a contract with them and I'm considering asking her to take out an additional line if I can pay for it on my own.
anthony69
2 Aug 16#519
Yes, I was told the price stays at £19.99 after a year with same limits etc
anthony69
2 Aug 16#518
No I'm a new customer, but when I "tested" it again today as a new customer noticed it now doesn't change as per my screenshot from a few days ago?
Gavin01
2 Aug 16#517
whats the catch
mrsv05
2 Aug 16#516
Evening all, apologies if I've missed the answer among these pages but I've been with ee/orange since time began. My contract ran out last year, ive just bought a phone from tesco which is being unlocked by them and I want to go sim only. I've only ever been in a contract so its all new to me. This deal is for cashback and a years 'contract' for just the sim with no phone is that right? or in your greater experience am I better off going to ee direct for a deal? Thanks in advance
snappyfish
2 Aug 16#515
No catch welcome to Hot Deals my friend. :wink:
Gavin01
2 Aug 16#514
im also very confused? can i get it for £16.49 or the amazon voucher if im a existing customer with 3 contracts?
or what
i currently pay £20 for 6gb of data but dont use it so whilst this is a better deal i wouldnt actually benefit from it.
Gavin01
2 Aug 16#513
logged into my ee account and im being offered that deal anyway as a free upgrade?>
Ross81
2 Aug 16#512
Finally got my pac from Vodafone. Can't decide if I should press the button on this or o2...
matkinson5
2 Aug 16#511
Yes, I have 15 days left on my current contract. Can I get this deal with either quidco or Amazon cashback?
throwaway78892
2 Aug 16#510
Searching for this answer too When you upgrade from my EE it doesn't give you the option to add the amazon voucher it looks like the only way you can add an amazon voucher is order an ADDITIONAL Sim!?
snappyfish
2 Aug 16#509
Look in Quidco? I have and is states expires in 5 days so be quick.
snappyfish
2 Aug 16#508
Hmm, How does this work?
EE Sim Only Contracts Amount £34.99 Earnings £86.00 in Quidco?
maionline1
2 Aug 16#507
Yes
gogboy
2 Aug 16#506
Can anyone confirm this Amazon voucher and if has worked for EXISTING customers, who are not taking an addtional line, merely moving across from current plan or from just out of contract
I haven't read through all 503 comments yet, but can anyone tell me if this deal is still available with the additional Quidco cashback (£78) bringing the overall cost per month £13.49?
gogboy
2 Aug 16#503
Read back, I said this on the phone to them, they were clueless themselves. Turns out its 10% off the so called (inflated) original cost of £34.99.
Agree on the addtional line being misleading, nearly caught me out, same old UK the big guns get away with murder
TimeZ0ne
2 Aug 16#502
Exactly what I'd expect hence why I haven't ordered it yet. Are you an existing customer or new? I'm existing, went to upgrade, added it to basket, went to homepage, basket and entered in that code.
Nexus162
2 Aug 16#501
That's a shame :disappointed:
joedb
2 Aug 16#500
Nope, have tried several times.
Nexus162
2 Aug 16#499
Taken the deal over the phone, any way i can still get the voucher?
anthony69
2 Aug 16#498
Interesting it doesnt show the Amazon voucher when you put that discount code in? This is what I got when I did it...
r1biker
2 Aug 16#497
you're complaining because it's a bigger discount? It's actually 10% off the original price of £34.99
Uridium
2 Aug 16#496
i was surprised to not see an option fro number porting on the EE order page...
Just need to wait until you get the new number and fill it in.
bargainpunter
2 Aug 16#495
I had the same question, then realised that what they're saying here is that it's £16.49 but that is inclusive of a 10% discount for mutliple lines. It's incredibly sneaky and very very misleading. If I could be bothered, I'd complain to whoever the official body is for advertising standards. Also, 10% of £19.99 isn't £3.50 so I can't figure out how they get to £16.49!
joedb
2 Aug 16#494
Give them a call they will probably do it, if not hang up and call again. totally depends on the rep.
agilebeast
2 Aug 16#493
2 year contract ran up today so i've upgraded to this sim only which will save me a small fortune, plus see my data allowance increase from 4GB p/month. Thanks OP.
lowdef
2 Aug 16#492
Can you get this if you are already on a 12 month sim only which doesn't finish till Nov 16?
kekesala
2 Aug 16#491
Yes done that. Just wondered if it's a physical gift voucher or an e-voucher, and when it would be received. Cheers.
maionline1
2 Aug 16#490
Type in AWSIMO70 into the voucher code box in the basket. They will probably send it out after a month or two in the contract
kekesala
2 Aug 16#489
How do you receive the Amazon voucher?
maionline1
2 Aug 16#488
Use voucher code AWSIMO70 for a £70 Amazon voucher.
If you go through a diff link for existing customers it will show £16.49 but when your bills come through they ll show £19.99
Don't forgot to go through Quidco too
TimeZ0ne
2 Aug 16#487
Yes you can, call your current network and ask them for a PAC Code. Then, once you have it, contact EE and they give them the PAC Code and they should able port your current number over
TimeZ0ne
2 Aug 16#486
Stay at £19.99 but slight price increase during March 2017 RPI
RC82
2 Aug 16#485
Would be grateful if someone could let me know if I can port my old number over if I purchase this SIM. If you can, please let me know how to do it as I've never done it before and can't afford to lose my current number. TIA.
mrbrunes
2 Aug 16#484
Couple of questions.
The EE page says £16.49 but has an asterisk next to it, but there's no asterisk ref on the page that I can see. Any ideas?
Also it states: "Includes a 10% multiplan savings For existing customers taking an additional line"
Any ideas on what this means? If I'm not an existing customer then is there some 10% discount that will not apply?
TimeZ0ne
2 Aug 16#483
How long does it take to get the vouchers?
Jesuswalks
2 Aug 16#481
Will this stay £19.99 after 12 months or will it shoot up?
skinbo
2 Aug 16#482
Can this sim be used in dongle or ipads?
Gavin01
2 Aug 16#479
Contract is up for renewal.... Not bothered about quid Co but wonder if retention would off me the same
Lizzie232
2 Aug 16#480
Deal ends 16th august! Just in case people were waiting for a later date!
muzzydark
2 Aug 16#478
Decided to upgrade for £16.49 (as I also have another phone contract) +£20 AWADDLINE20 amazon voucher. Personal preference is paying less every month than waiting for voucher. Could have done £19.99 with £70 voucher.
If you have another plan going on, you just click to upgrade the one due, pick sim only, scroll down and click "already a customer get an additional line sim" than select 16GB for £16.49 After that close the tab and go back to ee website, you'll see your basket is full. Once you get to the basket you can add the voucher. After all, you can write your number which due to upgrade for linking to the order.
In order confirmation mail they say sim will be shipped but it's incorrect. I was payg last year and did the 4GB plan for £16.99 with £40 amazon voucher, have had similar confirmation mail was saying my sim will get shipped, Instead my pagy sim automatically turned to paym in 24 hours. (Yeah, didn't even need to port out and in back.. 3rd parties can't just do it themselves for some reason)
Eventually got 2 x £40 vouchers by a mistake :sunglasses:
snappyfish
1 Aug 16#477
Hate iPhones, would never go back to one.
snappyfish
1 Aug 16#476
its tracked for me.
exsiting customer out of contract. waiting to see now.
Also thats why quidco have terms and conditions.
mad_design_man
1 Aug 16#475
Not that great. I paid £27 a month for the same deal with a free IPhone 5s.
Scrat
1 Aug 16#474
Am I right in thinking this does not work for existing customers out of contract? It does not appear to have tracked for me. You should make this clear for other people in your post if this is the case.
kjahuk
1 Aug 16#473
Also had the e-mail with the subject "your ee order. please call to discuss" with the general order confirmation stuff in the bottom. I phoned to check out whats happened, and they see no issue with order - but completed another £2 check, and another credit check - both passed, and have had confirmation via email now - order number is same - so fingers crossed quidco and/or amazon pays off.
dannymaccy
1 Aug 16#472
I spoke to a different rep and they told me that you are required to send paper bills from EE to the third party in order receive the cashback / Amazon voucher but he said that he didn't know much about it as it's all to do with the third party. I also don't think he could be bothered to do much as it was getting late in the day so likely was just appeasing me.
It seems that what you're saying is true though because I don't see anything about it on either Quidco's or EE's T&Cs.
Taksim_Red
1 Aug 16#471
No. He's getting mixed up with the old style 'redemption cashback' incentive that phone companies used to do. Nothing to do with this deal.
Taksim_Red
1 Aug 16#470
Probably find the £78 cashback incentive moves over to TopCashBack in six days from now.
itsamac
1 Aug 16#469
Can you make this a sharer plan so I can use my phone and tablet? Is there a cost involved?
dannymaccy
1 Aug 16#468
Okay thank you. It's a bit weird that there are no T&C for the Amazon voucher. I'm going to pop into an EE store and see what they say.
maionline1
1 Aug 16#467
I don't think I've seen any t&c but for Quidco sim only deals it tracks and pays when it says it should. It's not a cashback claim that you usually have to submit bills for
dannymaccy
1 Aug 16#466
Are you 100% sure? I have no idea where to look for the terms and conditions for the Amazon voucher.
maionline1
1 Aug 16#465
That's not true. Worst case scenario you'll get one or the other. Best case it's both
AWSIMO70 is the code for the Amazon voucher as its probably been lost in the thread
dannymaccy
1 Aug 16#464
Amazon too yes that's what he said. Perhaps he was trying to flog it to me there and then for the sale commission but if he was lying then that is particularly disrespectful and speaks to the integrity of EE.
TimeZ0ne
1 Aug 16#463
Smells like BS to me but might be wrong, that includes Amazon voucher too?
dannymaccy
1 Aug 16#462
I spoke with a representative from EE and he said that in order for Quidco or Amazon to track they require that you make your payments on time and send your paper bills into them for 6 months. He also said that in order to receive paper bills from EE you are required to sign up to receive them for 12 months at an additional cost of £3 per month. He might be talking poppycock but if he's telling the truth then that's a real bummer. anybody know if the terms for Quidco state that you must send your paper bills in for 6 months as I can't see it on their terms and conditions.
david_p_joubert
1 Aug 16#461
Might be time to move over - looks like a decent deal!
spondon30
1 Aug 16#460
EE deal ends 16th of August, Quidco £78 in 6 days.
S23
1 Aug 16#459
I also had Virgin mobile for a number of years on their retention deals and switched over to this, do it quick. Virgin aren't planning on competing that's been the case since I've been with them since 2011, every year the same rubbish about plans to do this and that.
londonguy
31 Jul 16#458
good deal but i just use a three 123 £10 credit seems to last ages , free cloud wifi helps
gravy_davey
31 Jul 16#457
13th of August
RK79
31 Jul 16#456
When does this expire? Anyone know?
snappyfish
31 Jul 16#455
That's a two line deal
reggea86
31 Jul 16#454
I have received this email:
Your order is almost complete - we will have you up-and-running with superfast 4GEE soon.
We just need a bit more information from you to complete the order.
*******Delete and replace with information required**********
Once we receive this information, we will get your order moving.
Thanks for your patience. We are looking forward to speaking to you and getting you started with EE.
Looks spam to me there is nothing to fill up
TimeZ0ne
31 Jul 16#453
Existing Customer with voucher applied.
So just to confirm, a new SIM will be sent and the Voucher has been applied?
TimeZ0ne
31 Jul 16#452
B4stards... Won't do it cheaper on £19.99 for existing customers. To add the voucher, is that done on the basket Check-out page? I went on the upgrade page, added it to the basket, when to the shop and basket, added the voucher. Is that for an upgrade and not a new sim card? little skeptical
moneysm
31 Jul 16#451
not voting good deal on one hand, but only if quidco tracks
noshin98
31 Jul 16#450
you are lucky they aren't offering me any loyalty
southlegend
31 Jul 16#449
With additional lines, does it get added to your existing direct debit or can it be paid separately?
chrisredmayne
31 Jul 16#447
just did this as an update but cant see anything on my account to confirm its went through ?? Do I still get a new SIM card ?? Would have thought it would just extend onto my existing sim >>??
noshin98
31 Jul 16#448
they are saying existing customers can't get it cheaper? how did you get it for £16.49
Jackdaws
31 Jul 16#446
I was told that it will remain £19.99 until you cancel or upgrade. (Plus the usual RPI price increase EE does each March.)
Heat777
31 Jul 16#445
I don't know if it's because I've taken this offer as an upgrade on a second line that was already out of contract, but I was told that although its a 12 month contract, I can upgrade to another tariff at any time during these 12 months. It's only if I wanted to leave I would need to pay off the remainder of the 12 months. HTH
rodney_jxl
31 Jul 16#443
Does anyone know if the price on the invoice will be £34.99 with £15 discount or just show as £19.99? Reason I ask is that after the 12 month contract will it go up to £34.99 or carry on as £19.99 rolling?
noshin98
31 Jul 16#444
HOW?
nothingbutadam
31 Jul 16#441
I think it's 10months.. at least from my EE account it had a 'standard upgrade from' date of early june where as my actual contract end date is today.. the 31st july
jalexanderevans
31 Jul 16#442
My quidco had gone though and voucher too but theymay not pay out as it is technically against the t+c so use at your own risk. Was concerned quidco wasn't going to track hence went for the Amazon voucher and If quidco go though and I manage to double-dip then that's a bonus.
olirey8
31 Jul 16#440
Is it possible to receive cashback via Quidco & still use the Amazon voucher code?
snappyfish
31 Jul 16#439
With EE you can upgrade after 6 months apparently. Can anyone confirm that?
shaunstar2
31 Jul 16#437
Whosgooner Really.?? Its a 12 month contract if you read
Dont be like a tool, cant stand people like you belittling people to make you feel better. For YOUR information you can upgrade with ee when in a ee sim only contract to a phone contract
A-n-d-y
31 Jul 16#438
that's for existing customers, the order want complete if your a new customer.
Anyway I am not happy with ee, they carried out 2 credit checks on me on the same day! I got email to say order on way, no mention of amazon voucher though.
bevers
31 Jul 16#435
Quidco tracked, phoned EE Sims on its way, was an issue with taking £2 from and then putting back into my account which was fine when they did it over the phone. Cash back normally pays around 3 months. Tho my homecare boiler cover still not paid after 5 months, ,
jonnybravo99
31 Jul 16#436
ive just went for this. although now it is showing as £16.49 a month...and quidco offers 45 cashback for a sim in this price range. giving a total of 152 for the year?
wy111
31 Jul 16#433
MDDr
31 Jul 16#434
This is an amazing deal. Just making sure but this plan definitely includes tethering? Do all EE plans include tethering?
I've got the same in the post but not sure how to redeem the voucher - I did put the code in the checkout but haven't got code and yes I'm a new customer Anyone have any insight?
usetheforceluke
30 Jul 16#431
deal has been extended for another few days
kris147
30 Jul 16#430
Ive read a lot of complaints about EE promising vouchers for joining etc and then not getting them thats why i went with the quidco cashback. Mine didnt change from £70 a time though but I did manage to get 4 people to sign up which gave me a free contract really. If i thought the amazon vouchers would definately come within 3 months I would of done that.
Sparx92
30 Jul 16#429
BT is EE?
StealMySoda
30 Jul 16#428
Annoyingly my Quidco cashback didn't track - I purchased on Thursday. I've submitted a claim. I was contemplating calling to cancel the order then re-placing it but can't be bothered with the faff. I've had to submit claims before and they've always been accepted.
After I'm signed up to this, I'll be getting a 2nd line for the Mrs averaging us out at £18.25 each anyway.
gogboy
30 Jul 16#427
I asked on live chat regarding existing users....below was the reply...
'Well that voucher is only available to new users. So may won't work on upgrade.'
gogboy
30 Jul 16#426
Is that possible with them being the same? I tested out life and EE 3g and speeds were always the same 8-10m down and 1.5-2 up from memory
andy1989
30 Jul 16#425
Same happened with me They had no reason why it hadn't processed. The lady said just the system hasn't got round to it
andy1989
30 Jul 16#424
Just a heads up they take ages processing the orders.
Also don't worry about cashback if you had to phone. Cashback is linked to order number. So as long as that doesn't change it's fine.
A-n-d-y
30 Jul 16#423
I had this too, rang but they spent ages on phone, its like they were doing a totally new order for me with my details I provided. I also noticed they charged my card yet again for £2. So think it probably may have effect on cashback.
As noticed yesterday even though I submitted my order they never carried out a credit check until I rang them up, they need to sort out their system.
baadil
30 Jul 16#422
I have Virgin mobile sim. I understand this used T-Mobile/Orange network. However, it only offers 3G and coverage in London for me sux. Do you guys think going with Virgin I'll have any better coverage?
kiddy
30 Jul 16#421
I used Amazon voucher and quidco has tracked. But very doughtful that you get both. The Amazon voucher arrives within 3 months of joining.
HammerTime10
30 Jul 16#420
Just gave EE a tinkle and asje dif they could do this deal unfortunately as I'm not eligible for upgrade until October 5th they cant do anything until then but made a not of this deal when I do ring back so who knows.
Had a nice chat will a guy called Andy if you can get hold of him.
TimeZ0ne
30 Jul 16#418
+1. I'd like to know too :neutral_face:
jamiefisher86
30 Jul 16#419
There's also a code for £70 amazon voucher...
AWSIMO70
TimeZ0ne
30 Jul 16#416
Exactly my thoughts, still good since I'm paying £14ish
muzzydark
30 Jul 16#417
Apart from the second line discount there is also £4 loyalty discount. I only have one line at the moment and I do have that discount.
largedenims
30 Jul 16#415
Mines on its way, tidy!!
johncas
30 Jul 16#414
If I buy this today when will the first payment be? Just trying to sync up with the end of my current 3 pay monthly SIM
snappyfish
30 Jul 16#412
Your paying for two lines?
jonstug1985
30 Jul 16#413
They are, but it wouldn't be the first time someone had 'double dipped'. Sky and 50% voucher for example. Has anyone actually had quidco track if they used the Amazon voucher code?
delvey1987
30 Jul 16#410
mine was put through at £16.49 due to existing customer discount
speedking
30 Jul 16#411
Thought as much. Was just double checking. Just need to decide which make more sense the Amazon voucher or Quidco. Does the Amazon voucher have any expiration?
delvey1987
30 Jul 16#408
how fast does quidco normally track?
Jonny7
30 Jul 16#409
Terms an conditions are explicit that you can't use any voucher with the cashback.
kiddy
30 Jul 16#406
Just received the sim but no sign of Amazon voucher, does anyone know when and how it will arrive?
speedking
30 Jul 16#407
Can anyone please confirm whether they have used the Amazon £70 code and Quidco has tracked for them successfully? Thanks.
speedking
30 Jul 16#404
My mistake. I added existing customer sim deal not the £19.99 for new customers. It works now!
Did you go via Quidco by any chance? Will it track if used Amazon voucher?
gogboy
30 Jul 16#405
Did anyone confirm I asked this too and did not work for me yesterday, I'm an existing customer
jonstug1985
30 Jul 16#403
Has anyone signed up with the £70 amazon code AND had it track with Quidco?
muzzydark
30 Jul 16#402
Just to confirm for existing customers, £4 loyalty discount would not be applied as it's a discounted price.
Amazon voucher would still work if you pass the order ref. number to a customer assistant. (Best way to confirm it on live chat, place order online and pass the ref. no to live chat team)
I applied voucher few minutes ago without any problem .( Limited time only: £70 Amazon voucher with a 12 month £19.99 16GB Sim Only contract )
Jonny7
30 Jul 16#401
FYI I gt an email from EE saying they'd call me if they needed to confirm anything but with the contradictory subject line "Please call us". Out of an abundance of caution I did call them to find that their system had not finalised the order and they had to do it manually. Hopefully this won't mess up QuidCo but we'll see.
choober
30 Jul 16#398
My SIM arrived today, though I never actually got a confirmation email!
delvey1987
30 Jul 16#399
Currently got one data sim with them
speedking
30 Jul 16#396
Has the Amazon voucher expired? I tried to use AWSIMO70 and it says Invalid voucher. Please check it.
snappyfish
30 Jul 16#397
Asked quidco about this via a ticket they state
"Thanks for your message.
I'm sorry to hear that your purchase has tracked in at a lower amount, but please don't worry.
Some retailers will always track your purchase at a lower amount, and then update to the correct amount of cashback once the transaction is confirmed.
On checking the retailer's terms and conditions, I can see that this is the case for your transaction."
chewitt
30 Jul 16#394
Yeah i thought about doing it that way, but in the end i decided that £9.99 month is better than £13.49 a month, and 2GB data is enough for me as i have WiFi at home & work & my average data usage is 1.5GB/month according to EE.
I'm mentioning it in case any existing customers want a better deal they can quote the ID mobile rates to the retention team to get a similar offer :smile:
johncas
30 Jul 16#395
Just ordered but my Quidco is only showing as tracked £70?
bargains4us
30 Jul 16#392
is the amazon voucher for new customers only?
Heat777
30 Jul 16#393
Sorry for multiple posts. on phone
snappyfish
30 Jul 16#390
Pay monthly sim presume?
Heat777
30 Jul 16#391
Incorrect. It's on their website that existing customers taking a second line get this for £16.49/month until 16/8/16. As I've got two lines, they accepted the second as my additional line and upgraded that to this offer bids retentions. The alternative was to get this via quidco as a second line with £25 cashback, and cancel your existing EE line if out of contract (would need porting your number to another payg sim then porting back to your new EE line.
maionline1
30 Jul 16#388
Buy any other network sim and port your number over to that. Once that's done sign up to this and port your number up to this
Heat777
30 Jul 16#389
I'm already with EE (two lines) and was upgraded to the additional line offer of £16.49/month rather than taking out an extra (third) line.
I'm an existing EE customer with 2 lines and one line was upgraded to the additional line offer price of £16.49/month rather than taking out an extra (third) line - they took the second line as already being my additional line. You just need to ask nicely in retentions.
Incorrect. It's on their website that existing customers taking a second line get this for £16.49/month until 16/8/16. As I've got two lines, they accepted the second as my additional line and upgraded that to this offer bids retentions. The alternative was to get this via quidco as a second line with £25 cashback, and cancel your existing EE line if out of contract (would need porting your number to another payg sim then porting back to your new EE line.
chewitt
30 Jul 16#386
I'm with EE already (out of contract) paying £15.99 month for 2GB data. I called a fee times over the last 2 days and they told me: The Quidco deal is only for new customers, as it is a referral fee passed onto the customer from Quidco. The Amazon voucher is only though online orders for new customers as it is a third party deal, not possible to get the voucher through the retention team. So i told them about the offers that ID (carphone warehouse) have, namely the 'Shockproof' SIM only monthly contract (4GB £10 month) and EE counter offered me my current 2GB double speed 4G, unlimited txt/calls for £9.99 a month (12 month contract) so i took that as its less hassle than taking out another SIM only for a month then transferring my number back.
duds24
30 Jul 16#387
mine says 6th Aug bought it thur
anthony69
30 Jul 16#384
Yes, imo. The Amazon £70 voucher is guaranteed, and the cashback ~ £78 is the icing on the cake if that comes through too!. The Amazon voucher alone however makes it worth going for I think and beats any other deals currently out there (sorry its too early for me to work out the monthly cost after deducting the voucher)!
duds24
30 Jul 16#385
ordered mine thur over phone says first payment 6th Aug. tried to ring up today to claim amazon voucher code I've had no luck
flylife
30 Jul 16#382
is this THE best offer around for mobile deals then?
RAFAVDV
30 Jul 16#383
Went all the way through, put in card details and clicked submit and then got a "sorry unable to comple" error, dont really want to do it again due to credit checks.
nothingbutadam
30 Jul 16#381
Does any one know if the 'existing customer' is defined as the point of order or whether it is the point of activation?
I've ordered this deal though I'm currently with EE and my contract ends on the 31st. I don't want to go through the headache of transferring my current number out of the network and back in later if the cashback is going to fail to pay out regardless.
TimeZ0ne
30 Jul 16#380
Even better than a £70 voucher. Nice..
HSunny
29 Jul 16#379
Does anyone know how the speeds are in Hertfordshire ... particularly Stevenage.
I'm looking to move from O2 (where I'm experiencing speeds, especially when commuting into London can be terrible).
Any ideas?
unreality
29 Jul 16#378
Does anyone have the number from the 'discuss' email? It cut off my forwarded email
choober
29 Jul 16#377
I was told on the phone that they cannot apply the Amazon voucher, has to be online.
I tried it about a dozen times and it error every time, then the next day I received a dozen emails about half complete orders. Oops.
vonlance
29 Jul 16#375
Anyone tried calling and having them apply the amazon voucher directly? already tried twice to get this yesterday, dreading to see what this does to my credit score!
gogboy
29 Jul 16#376
Where is the voucher thing coming from, wouldn't work for me online and on her phone said they don't offer any amazon vouchers or gimmicks
HigginsSamuel
29 Jul 16#374
upgraded yesterday to this on the EE web chat and forgot to request my £70 Amazon voucher. Just rang up EE to see if I could get it. They said they couldnt give me one, however as a good will gesture they gave me £40 credit off my next couple of bills. 16GB for £19.99 and the next 2 months I have it for free! :grin:
Wagonwheel
29 Jul 16#373
If it helps anyone, I just got this deal in the Pontypridd store, the nearest franchise store to Cardiff. Staff couldn't be more helpful. Thanks OP.
anthony69
29 Jul 16#371
Ok, this is exactly what I did....
Delete your cookies first, close your browser and reopen it.
Click on the Get Deal button above to take you to the EE site.
When it takes you to the EE page, scroll down and find the 19.99 / 16GB Tariff.
Click the Choose button next to it.
Scroll down to the "Got A Voucher Button?" prompt, and click on it Enter the code AWSIMO70 into the box
Click Apply. The Voucher is then applied, as per the Screenshot.
mahmouddiaa
29 Jul 16#372
so I need to get this for me and the wife , but I only use one quidco account, would both track if i use the same account for both or do I need to make a new one
vonlance
29 Jul 16#369
Didn't work for me either, are you a new customer?
andy1989
29 Jul 16#370
So you either get that or the £25 cashback. Still worse than going in as new customer
dancingwithaliens
29 Jul 16#368
Also just a quick question, when does the deal take effect after you've placed the order on the EE website? Is it once you've activated the simcard?
anthony69
29 Jul 16#367
Still working...
kayzee
29 Jul 16#365
Nope had it for almost 9 years now and never paid a single penny :smile: it was one of the greatest offers ever I think! So I'm sure you can understand why I don't want to do anything to risk losing that...
(although, I actually left it at my mums when I've moved out last year as it's only for their 'basic' package which is 8Mb/s and I wanted fibre optic in my new place!)
dancingwithaliens
29 Jul 16#366
Exactly that, briefly tried to apply a couple of nights ago, was very tired and it got late so didn;t complete it, but now I'm noticing what you've said above - can not use with any other offer. Personally I'd prefer the cashback than the amazon voucher. Also for other 'new customer contract deal' noobs like myself, make sure you have a phone capable of running 4G so you get the full benefit. Mine is an old temperamental Samsung Galaxy S3 that only has 3G.
GibsonSt19
29 Jul 16#363
That didn't work for me. It seems it only applies to the 8gb (£27.99pm) option.
greavsy69
29 Jul 16#364
AWADDLINE20 works for £20 Amazon voucher for 2nd additional line
bigfatrebel
29 Jul 16#361
It is now 30%, and be heading downwards since the end of T-Mobile where it was 50%. Then dropped to 40%.
Still worth retaining though, meaning I'm going to get this sim deal at approx £13.99 per month without having to faff around with quidco cashback
anthony69
29 Jul 16#362
He just wanted the sell and commission. You robbed him of his bonus, you must feel terrible.
anthony69
29 Jul 16#359
£70 Amazon Voucher - AWSIMO70
Pop it in the Got A Voucher box :smile:
gogboy
29 Jul 16#360
Thanks. that explains it then, pity they never could explain that, never realised it was normally £34.99, maybe in their overpriced world.
gogboy
29 Jul 16#357
Free broadband for life, we had that but then. I thought it changed to £5 to all on that offer
Didn't hang around long to find out as if got really bad. To the point I didn't even want it for free anyway.
faddy54
29 Jul 16#358
It would appear they're taking 10% of the normal £34.99 price (£3.50) off the £19.99 to arrive at £16.49
gogboy
29 Jul 16#356
These lot need a good shake up,.they are on a different planet!
This 16.49 is an addtional line despite clicking it as an upgrade when logged in and the reason for the price change says it includes a 10% discount, well someone can't work out percentages.
They do a bundle for 0844/5 numbers too, got passed from pillar to post, someone on here claimed it was £3, I got told £5 by one person and £6 by the next.
Standards agency want to throw the book at these muppets, total monopoly and licence to do what they want.
gogboy
29 Jul 16#355
What's the friends and family discount worth?
bigfatrebel
29 Jul 16#353
Thanks OP. As I'm currently on EE and not willingly to start afresh when I have Friends and Family discount, I was unable to take advantage of Quidco. However, a quick online chat with an EE adviser has seen me move from my existing Sim only deal to this monster offer, which effectively works out at an extra 13GB per month for a mere 71p. That is an incredible deal in itself!
gogboy
29 Jul 16#354
Brand new customers only?
Voucher invalid with me but get the 16gb at 16.49
kayzee
29 Jul 16#351
Interesting...
I'm wondering if I can take advantage of this. I'm maybe in a unique position in that I signed up for broadband with Orange/EE the first month they ever done it... and therefore have been guaranteed free broadband for life.
I went back a couple of years later and they said if I 'left' Orange/EE I'd never get that deal again!
If I went to SIM only would I in effect be starting a new contract, therefore losing my broadband deal... or I can 'swap' over to it? My contract ends this September.
snappyfish
29 Jul 16#352
Are you with EE already or another network? IF not with EE already then yes just ring up and give pac number.
Robonabike
29 Jul 16#350
Have signed up for this, didn't see anywhere to enter a PAC, do you just call up when you get the SIM?
GibsonSt19
29 Jul 16#349
I appear to have missed where an amazon voucher factors in. Do you know where the details are please?
HigginsSamuel
29 Jul 16#347
Yes my 12 month contract with EE was up for renewal - was on a sim only plan for 4GB of data at £17.26 a month.
snappyfish
29 Jul 16#348
You wont hear nothing, it's probably in the post and on it's way. Like mine is.
anthony69
29 Jul 16#345
IMO the best Sim deal out there right now for what you get. The Amazon voucher is guaranteed and the Cashback would be nice! The Amazon voucher brings the monthly cost down nicely alone.
largedenims
29 Jul 16#346
I have heard nothing since from EE so I suspect I wont be getting this deal after all ah well I did try :smile:
snappyfish
29 Jul 16#343
Just depends on if you will use more data? Do yo travel a lot? Tether etc?
joedb
29 Jul 16#344
Yes, I think its a mistake by the reps, I called up the next day asking about another question and they noticed there was another line on my account. Got transferred to another department where they cancelled it. This whole deal has been a nightmare I feel as if I should get paid £70 with the amount of effort gone into it over the last couple days.
phall8
29 Jul 16#341
should be able to,
snappyfish
29 Jul 16#342
Now this gets confusing for me.
I just spoke to EE and they have set this up as a new additional line, even though my bill states £19.99 in order receipt. Anyone else had this?
I also got advised by EE if I want quidco cashback I'd best take up a cheap pay monthly sim from "elsewhere" port my number to it and then transfer it back to EE later. oO
TimeZ0ne
29 Jul 16#339
Bit of a dilemma to upgrade or not. Currently on unlimited txt and calls and 2GB data for £15.
thegolfingdog1982
29 Jul 16#340
it states this in the T+C's
"•Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts "
gravy_davey
29 Jul 16#338
I got a PAYG sim from EE. Could I get the £16.49 second line deal with either £70 amazon voucher or £78 cashback? Or are those office off the table?
Nokia890
29 Jul 16#337
Any advise please, I have a current T-Mobile out of contract sim, Can I port my number to this EE tarriff?
bluegrass
28 Jul 16#336
I got that message at last page on the EE website. Called them and it was set up. Got notification from Quidco a few minutes later saying success. But today got email from both EE (to call them) and Quidco saying that I had clicked on the link but not bought anything.
Went through it again today and was successful at the EE end but nothing from Quidco yet.
jasonchinasz
28 Jul 16#335
I am on T-mobile for 5years now with a year contract, and just now I had spoken to EE,they really disapointed me as they said their best price would be 19.99per month. and I did explained them 19.99 is the offer online, I could have 13.49if i applied online. And they said if I apply online, I will be issue with a new mobile number and I can't not keep my current phone number as for keeping the old number it could be only done via phone, that means i have to pay 19.99to keep my current phone number.They also said PAC code can't work on the same company due to i am already on TMOBILE. Is that correct? Any suggestion please? Thanks.
Jackdaws
28 Jul 16#334
Gave them a ring on the number provided, problem with the credit check going through, sorted in about 5 minutes, Quidco tracked a few minutes later.
snappyfish
28 Jul 16#333
I got that too
DevilWithin
28 Jul 16#332
Anyone else get a confirmation e-mail from EE titled 'please call us to discuss'?
Worth noting that I did try for cashback and an Amazon voucher.
Taksim_Red
28 Jul 16#331
My undertsanding is that if you are not already with EE then you should take the £19.99 deal, as a new customer, with either the £70 Amazon voucher or £78 Quidco. If you then want a second sim for your partner, presuming they are also a new customer, then you'll have the choice of either signing them up to the £19.99 deal (same as you) in their name. Or the £16.49 deal but that would have to be in your name due to it being an "additional sim" it'll be linked to your account nor theirs.
mightydazza
28 Jul 16#330
Thanks so much OP, I was due for an upgrade and was weighing my options before your scorching deal came along :grin:
Heat added!
Taksim_Red
28 Jul 16#329
If there's something you are unsure about and the CS have failed to clarify, or a condition of the deal you feel remains unambiguous, then you are within your rights to forward EE your own set of written t&c's by which to form the contract between yoruself and them.
Detail t&c's which you feel are reasonable and also give them a reasonable time frame, such as 5 working days, to accept or decline your t&c's. State that if you don't hear back from them within the said frame then you will consider that they accept your t&c's and that the contract between the two parties will be formed based upon them. State that if they object to your t&c's then please either get in touch immediately or cancel your agreement forthwith - taking no monies greater than your current expenditure to that point.
Remember contract forming t&c's are not just a one way thing.
malky39
28 Jul 16#328
So if my other half was to take out this deal as a second sim at 16.49 I could still go through quidco for the £78
Jackdaws
28 Jul 16#327
Just spoke to EE customer service by phone, after 12 months the price will remain at £19.99 (plus their usual price increase in March) until you upgrade or cancel. The free BT sports will be charged at £5 per month though after 6 months is up.
Taksim_Red
28 Jul 16#326
You'll have to check the small print. I've had two T-Mobile SIMO's on the past. Both were half the regualr list price. On the first one I had to ring up every 12 months to renegotiate / threaten to cancel and on the second one I didn't it just stayed the same price.
snappyfish
28 Jul 16#325
yes you can port your number accross ask giff gaff for a pac code.
TimeZ0ne
28 Jul 16#324
Exactly the same on my current contract. Did you upgrade from a existing customer or new?
HigginsSamuel
28 Jul 16#323
Weird, I upgraded today on the web chat and was told: "It would stay at £19.99 for the full 12 months and then for however long you have it afterwards. If you are to upgrade the discount would be lost." I saved the transcript just in case :wink:
kuteguy
28 Jul 16#322
ofcourse
uk90
28 Jul 16#321
Does anyone know if I do end up getting this deal then would I be able to change my existing giffgaff number to this EE one?
HigginsSamuel
28 Jul 16#320
Just upgraded my contract from 4GB to this as my contract was up for renewal. Was paying for 4GB at £17.26 (including VAT). Was told you can only get 16GB at £16.49 if you were an existing customer that was purchasing an extra sim on top of your current. So paying £19.99. Still happy with this as I've been using up 4GBs in 2 weeks. This is where 16GB isnt enough.
jmr88
28 Jul 16#318
I am an Orange customer on a terrible deal, I actually took out a new contract with them yesterday before I knew about this and promptly cancelled. I rang up to get this but they said they couldn't do the voucher over the phone, and moreover it seems that there's no cashback for customers on EE, Orange or T mobile. So it's £19.99 a month for existing customers it would seem.
For those wondering about being existing customers, taking upgrades, and taking the voucher as well as cashback:
T&Cs from Quidco Cashback will not be paid on 30 day rolling contracts Cashback will not be paid on upgrades Cashback will not be paid on sharer tariff purchases Cashback will not be paid on existing customer sales (excluding 2nd line SIM only sales) Cashback will only be paid per basket and not per item. A seperate transaction will be required for each purchase Please also see the retailer's standard terms and conditions for purchase as listed on their site Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts Cashback may not be paid on VAT, delivery, card payment fees, taxes or any other additional charges
sdotpdot
28 Jul 16#319
Why not? It is only a 12 month contract.
Just cancel the contract or get another plan. Simples
vonlance
28 Jul 16#316
Just tried and got ' sorry we've performed our checks and are unable to continue with your order' gave them a call and after being transferred from the indian call team they scottish chap couldn't find my order :disappointed:
he did say he couldn't find a credit card on the account though...so i might just try again.
vonlance
28 Jul 16#317
Tried twice now, don't wanna keep going as it could affect my credit history. live chat says i should try getting family member to buy it, then transfer ownership after a month?
S.c.0.TT.y
28 Jul 16#315
Surely they can't do that? Unless its specified in the small print
kris147
28 Jul 16#314
yes a second line is £16.49 but if you takw that then yu cant get the quidco. didnt tell none of my family about the 2nd line discount so i could get ll the sales from quidco lol. got another one coming later so £280 for 4 of us which means mine is free now lol.
lumac999
28 Jul 16#312
Scrub that it's for an additional line
anthony69
28 Jul 16#313
Thanks Op!.
Have been looking out for a decent deal for sometime and this fits the bill. My Quidco is tracking already so if I get this and the Amazon vouchers I will be very happy. If I just get the Amazon voucher, I will still be happy with that. Awesome deal.
lumac999
28 Jul 16#310
Just logged in to my EE account then clicked on this link ee.co.uk/eeup then clicked sim only plans for existing customersand this deal is coming up as £16.49.
largedenims
28 Jul 16#311
No idea butty never used quidco before, I like the deal though, the meme thing has gone over my head but I am from Wales and have been picking leeks all day :smile:
joedb
28 Jul 16#308
Does the Amazon voucher code still work for excisting customers..? I got the deal with the NHS discount just wondering if to cancel the upgrade and do it again
ibzhayat1233
28 Jul 16#309
I used to be on giffgaff and I sometimes went over 500mb and occasionally over 1gb. However on giffgaff I never had 4G whereas on EE I get 4G and 4G+. But on EE my speed is capped to 30mbps because I don't have double speed data. EE reception is better and I'm not sure if I will exceed 1.5GB or not.
TimeZ0ne
28 Jul 16#306
How much does the contract increase by in March 2017?
Just logged into my existing account and clicked upgrade sim. The offer is there for £19.99 as an upgrade sim
No option for amazon voucher or free EU roaming though :disappointed:
hotsausages
28 Jul 16#307
where do you input the amazon code??? thanks
DrBunker
28 Jul 16#304
So... you haven't "got £70 back with quidco" then, you've just had it track.
You'll probably be alright but it's not guaranteed as I'm sure you well know.
nothingmuch
28 Jul 16#303
Can anyone tell me if quidco will track for upgrade?
faddy54
28 Jul 16#305
A few people have been puzzled to be offered the "second line" reduction. I've just discovered that it depends where on the Quidco page you click through from - there are three occurrences of a clickable "£78". If you click the upper one on the left, or the one on the right, you're taken to the £19.99 offer. However if you click on the lower one on the left you're taken to the £16.49 offer "as a little thank you for taking a second plan with us". £16.49 = (£19.99 - £34.99x10%). God knows whether you'd get the advertised cashback that way.
Edit:clicking through from the "existing customer" link on TCB also takes you to the £16.49 price. Strangely enough if you select "No" to "Are you an EE, Orange or T-Mobile customer?" the price remains unchanged.
RAFAVDV
28 Jul 16#300
I have a line with T-Mobile that i've had for years that i pay about 60p a month for?
Opening post
Was £34.99 NOW £19.99! £239.88 @ EE
After Quidco cashback (£78) Cost per month £13.49
Enjoy 16GB of 4G data (double speed data where applicable) unlimited calls and texts plus free BT Sport for six months for just £13.49 per month
Possible Amazon Voucher £90 Code: AWMSE90 Credit to MOSE (might effect cash back)
**DEAL ENDS 18th AUGUST**
NOTE Amazon offer not valid via cashback sites
Deal ended on 16th August.
- nuttyphilt
Latest comments (770)
£24 discount from regular price.
I share the account/data with my wife (she pays £12 to join my account) and although we never use more than 8gb per month (mainly her) this 12GB deal was the best £/GB ratio the day I called up. And we are both using the free Apple Music for 6 months, which saves us £15 each month that we were paying for Family Apple Music.
I wasn't interested in finding cashback this time as this whole EE+quidco experience has burnt me. Maybe next year...
Not quite the same but positive:
Thanks to Jack from Quidco for helping to get this resolved, and hotukdeals members for staying persistent! Hope everyone else is paid their cashback shortly.
it's better to keep everything on the one ticket, reply by email to reactivate it
Along with a number of other people I raised a claim for an unpaid EE contract and a member of your staff called Jack posted on the Hot UK Deals Forum to confirm that the cases were being looked into. The last message I had from you was on January 19th said:
"This is still an ongoing issue but please don't worry we are still looking into this for you, I will keep this ticket open for you and as soon as this has been resolved I will inform you."
Despite this, when I checked today the support ticket has been closed and archived without notice.
I would like an explanation for why this has happened. In acknowledging the issue on HUKD you confirmed that this is a problem that is appropriate to look into but you have now apparently decided to arbitrarily reverse your position.
Edit: and the ticket has already been archived so cannot be rated. Shame...
Jack, Can you please confirm publicly here if this is the final response or if someone on the front line is just unaware of your review?
Got this reply from EE:
That surely bodes well for the Quidco side of things..?
Happy to see Quidco stepping in on this. What an absolute shambles it has been.
the order emails come from domain mx00 dot com not EE
Thanks your post.
The number you provide should be the one you are currently using, ported or otherwise.
I hope that helps.
Joseph,
Quidco Representative
(I've only just noticed that the specific wording of this subject line actually adds to my stance that there were no issues with my order that should have prevented the cashback being valid)
Hi,
I ordered from EE but can't confirm if the Amazon voucher is on it's way or how I get it?
My voucher code used was AWMSE90 (£90 voucher)
My EE order reference is BLABLABLA
Please can you confirm when I will receive it?
Thanks
my name
We’re investigating this in partnership with EE and we have their assurance that all sales which meet the T&Cs will have their cashback fulfilled.
Can you please provide us with the following information via a support ticket in your Quidco account:
· Order reference – this starts ‘XKN’ and can be found on the order confirmation email
· Their account number – this can be found on the customer’s bill
· Mobile number associated with the bill – this can be found on the customer’s bill
PLEASE HEAD UP THE TICKET WITH "FAO JACK"
Regards,
Jack
Quidco Representative
This is effing farcical. It's ridiculous that I'm still fighting for my cashback when I did nothing wrong and have in fact got my fully paid contract in good standing that I'm now committed to paying, some **** middle-man-marketer has doubtless received commission for this, and I'm being shafted in the middle:
Quidco say:
and EE say:
I'm amazed and offer my sincere congratulations to those of you who managed to get your cashback from this deal, I tip my hat, because I feel like I've been stung by a total bait and switch and everyone is playing pass the hot potato. Can anyone please help put my in touch with anyone they've had success with, or ask them to get in touch with me? Optimistically Cheers :smile:
I've just sent another email to quidco asking for them so send confirmation of those two points in writing.
Thanks for the tips so far, and Merry Christmas to you too!
I did this by getting confirmation in writing (email) from Quidco that they 1) had the reference number of my EE order 2) were refusing to give me the cashback. Then I forwarded this email to my contact at EE (it's a challenge to find somebody that will help) who applied the credit in good faith and passed on the case to somebody else in EE to look into.
Happy Christmas!
Bit of a joke trying to resolve this. EE ask who the network are, Quidco say they won't tell me and to ask EE. Just to clarify, I in no way cancelled or changed my order, it just took EE months to deliver at no fault of mine.
"Unfortunately we haven't received any further details from the retailer as to why this cashback has been declined for this reason, please do be assured that we have challenged the retailer further on this via the cashback claim and they have advised that in some way, this order has been either amended, returned or cancelled; this could range from having to contact the retailer directly at any point during or after the purchase, order detail change, package change, an error on the retailers website which meant that the order had the be re-started, etc."
Didn't take amazon voucher because thought it would invalidate quidco. What a fiasco
No joy, they've asked *me* to contact EE affiliate team to try to get an answer from them. EE sales tell me the order was closed off successfully.
Did you do this using chat system? Care to share your method? Feel free to PM me chat transcript. Thanks!
Saved the conversation with them in case they decide not to honour it.
Instinctively, I knew I wouldn't get the quidco if this was the case. Called up today and spoke to a very helpful lady who said what the rep did yesterday was wrong, and confirmed that I wouldn't get the cashback based on what he did. Thankfully, the original online transaction was still there and she cancelled the telephone order and reinstated the online one and completed it. Just had an email now saying sim on its way. Fingers crossed it pays out eventually!
Don't do that you will lose Quidco I had the same issue email order acknowledgement takes about a week and just over a week to get the sim.
Had same, initially tracked @£70 but had email saying sim on way and now quidco showing £88[/quote]Had same, initially tracked @£70 but had email saying sim on way and now quidco showing £88
Where do I find this please?
Have also tried AWSIMO70 which sadly also doesn't work.
Any advice on how to get either to work would be much appreciated..!
Quidco has told me it has tracked at £70.
Anybody else had this? Was expecting an email confirmation from EE immediately but nothing so far. Not sure if it has gone through?
Will try them on chat, but dont want them adjusting the transaction incase it impacts on the quidco?
Only gripe so far is the MY EE ios app. Bit naff really, loading screen for every option, generally a bit slow and no touch ID log in. Meh. But with the allowances on the tariff I doubt I'll ever need to log in anyway.
That's exactly what I did. I find Virgin's Customer Service so bad and the constant price increases without warning so annoying that as soon as I saw this deal I jumped on it. Not off to a great start as it took nearly a month for the sim to (just) arrive but the value looks like it should be phenomenal, and the lady I spoke to on the phone felt a lot more pleasant and less condescending too.
Why not lighten up a little and call a friend with your new sim :smile:
1) I realise that if you apply for the Amazon voucher and Quidco you risk Quidco being rejected, but do you also risk not getting the Amazon voucher?
2) So long as you apply at the £19.99 price rather than the £16.49 existing customer price, will being an existing Orange customer stop me getting voucher or Quidco?
3) If I PAC out of Orange before applying, will that guarantee being treated as new customer?
When I spoke to them about my order that hadn't arrived in the 3 weeks since the confirmation email, one of the terms was specifically that you can swap to 'any more expensive tariff at any point during the agreement' however you can only swap to a cheaper tariff in the last 45(?) days.
If it's not tracking make sure you've got ad-blocking disabled.
For ref, the contract date doesn't start until the sim is activated they said, so we haven't missed out on three weeks of service.
So if you receive a call from an 01844 number unexpectedly, it's possibly EE chasing up your order! Props to EE for the service thus far despite this overwhelming popularity this deal and others have had lately.
Only problem now is as soon as i put the sim card into my phone i had a message come through and say " We've identified you may have a faulty sim card. Please pop into an ee retail store or call 150.".
Also, still waiting on my 2nd class snail mail that apparently was leaving Friday so I'll be calling again tomorrow if I don't see anything on the doormat after work.
Thanks for the info - did they say how this would affect the Quidco cashback, did they raise it as a new order or just manually fulfill the old one?
sim hadn't arrived a week later
I phoned to see what was position, and was told ALL orders for the sim that weekend had failed. They processed this manually on the phone for me
I received sim 2 days later, an email address to claim amazon voucher, and quidco tracking at 86 pounds
now all up and running
EE SIMO Offer 7
Extra Plan - double speed 4G, unlimited minutes, unlimited text messages, 16GB data, 12 months plan
I'm concerned the cashback only applies to the £19.99 offer.
Anyone else encountering this?
Was told in 2 separate EE shops that this wasn't possible. I went on to the website anyway as my contract was coming to an end... had a look what offers there were (by clicking on all offers) and it wasn't there. Fair enough, I thought I'd opt for 25Gb for £25 instead.
However for some reason I clicked on edit deal or something... and suddenly the deal was available! Yes there's no cashback or voucher for upgrades but still a good deal I think.
All ordered and no problems :smile: so it is available for upgraders, it's just hidden a bit lol.
i have four lines and they wont budge
Great start EE.
BTW, has anyone received their Amazon vouchers yet? If so, how long after they received the sim?
What happens if your current contract is away to end, you take the additional line then one contract ends and your left with the one line, do they revert you to 19.99
What phone you got?
First issue was a while back when in the village we moved to the signal went from bad to worse to pretty much non existent.
After much chasing and getting some regulator involved it was due to network optimisation which I guess means pulling masts down to save paying a farmer or whatever to plonk one in their field.
I had to really go at them to get a 'signal box' which has made a huge difference, they have got wi-fi calling too but in my experience it's a complete waste of time, be interested to hear if anyone has had success with it.
Some of lies of late are was offered £15 for 15gb was the match for BT offer I believe, wasn't in their log conveniently, then on email/chat they said to me one day that offer ended today, but I had been on the phone the day before and a couple before and was then getting told they never offered such a deal blah blah
One time called got offered some deal at 19.99 said it's not what I want, put me onto retenions or whoever can do a better deal and got transfered and they told me they had a great deal for me and it was 22.99....for what the same package just been offered seconds ago....wrong way round.
Called yesterday and got someone who was on another planet I just hung up in the end.
Do you rely on 4G when at locations where most likely have fibre/wi-fi?
Quidco is better imo
is it for the phone only or can i get a log in so i can view on my laptop?
S7 edge
On the plus side, I do like that they include entertainment on their Red 4G plans and EU data roaming up to a cap is included for free e.g. with the 20GB plan which is on sale for ~£2, it includes 4GB a month of EU roaming for free. That is the bit I am torn. My work is assignment based so today's reception may not necessarily be there tomorrow
Just to be clear though - I didn't get the voucher, I didn't ask for it, I'm just happy with the deal I got.
Can Vodafone really be that bad as some have commented on
My partner has a contract with them and I'm considering asking her to take out an additional line if I can pay for it on my own.
Thanks in advance
or what
i currently pay £20 for 6gb of data but dont use it so whilst this is a better deal i wouldnt actually benefit from it.
logged into my ee account and im being offered that deal anyway as a free upgrade?>
When you upgrade from my EE it doesn't give you the option to add the amazon voucher
it looks like the only way you can add an amazon voucher is order an ADDITIONAL Sim!?
EE Sim Only Contracts Amount £34.99 Earnings £86.00 in Quidco?
Agree on the addtional line being misleading, nearly caught me out, same old UK the big guns get away with murder
I found this instead myaccount.ee.co.uk/kee…er/
Just need to wait until you get the new number and fill it in.
If you go through a diff link for existing customers it will show £16.49 but when your bills come through they ll show £19.99
Don't forgot to go through Quidco too
The EE page says £16.49 but has an asterisk next to it, but there's no asterisk ref on the page that I can see. Any ideas?
Also it states:
"Includes a 10% multiplan savings
For existing customers taking an additional line"
Any ideas on what this means? If I'm not an existing customer then is there some 10% discount that will not apply?
If you have another plan going on, you just click to upgrade the one due, pick sim only, scroll down and click "already a customer get an additional line sim" than select 16GB for £16.49 After that close the tab and go back to ee website, you'll see your basket is full. Once you get to the basket you can add the voucher. After all, you can write your number which due to upgrade for linking to the order.
In order confirmation mail they say sim will be shipped but it's incorrect. I was payg last year and did the 4GB plan for £16.99 with £40 amazon voucher, have had similar confirmation mail was saying my sim will get shipped, Instead my pagy sim automatically turned to paym in 24 hours. (Yeah, didn't even need to port out and in back.. 3rd parties can't just do it themselves for some reason)
Eventually got 2 x £40 vouchers by a mistake :sunglasses:
exsiting customer out of contract. waiting to see now.
Also thats why quidco have terms and conditions.
It seems that what you're saying is true though because I don't see anything about it on either Quidco's or EE's T&Cs.
AWSIMO70 is the code for the Amazon voucher as its probably been lost in the thread
Perhaps he was trying to flog it to me there and then for the sale commission but if he was lying then that is particularly disrespectful and speaks to the integrity of EE.
He might be talking poppycock but if he's telling the truth then that's a real bummer.
anybody know if the terms for Quidco state that you must send your paper bills in for 6 months as I can't see it on their terms and conditions.
Your order is almost complete - we will have you up-and-running with superfast 4GEE soon.
We just need a bit more information from you to complete the order.
*******Delete and replace with information required**********
Once we receive this information, we will get your order moving.
Thanks for your patience. We are looking forward to speaking to you and getting you started with EE.
Looks spam to me
there is nothing to fill up
Existing Customer with voucher applied.
So just to confirm, a new SIM will be sent and the Voucher has been applied?
To add the voucher, is that done on the basket Check-out page?
I went on the upgrade page, added it to the basket, when to the shop and basket, added the voucher.
Is that for an upgrade and not a new sim card? little skeptical
Really.?? Its a 12 month contract if you read
Dont be like a tool, cant stand people like you belittling people to make you feel better. For YOUR information you can upgrade with ee when in a ee sim only contract to a phone contract
Anyway I am not happy with ee, they carried out 2 credit checks on me on the same day! I got email to say order on way, no mention of amazon voucher though.
ee.co.uk/hel…ing
Thanks
Anyone have any insight?
After I'm signed up to this, I'll be getting a 2nd line for the Mrs averaging us out at £18.25 each anyway.
'Well that voucher is only available to new users. So may won't work on upgrade.'
They had no reason why it hadn't processed. The lady said just the system hasn't got round to it
Also don't worry about cashback if you had to phone. Cashback is linked to order number. So as long as that doesn't change it's fine.
As noticed yesterday even though I submitted my order they never carried out a credit check until I rang them up, they need to sort out their system.
Had a nice chat will a guy called Andy if you can get hold of him.
AWSIMO70
Did you go via Quidco by any chance? Will it track if used Amazon voucher?
Amazon voucher would still work if you pass the order ref. number to a customer assistant. (Best way to confirm it on live chat, place order online and pass the ref. no to live chat team)
£19.99 * 12 - £70 = £14.16 p/m (effectively) great win IMHO.
"Thanks for your message.
I'm sorry to hear that your purchase has tracked in at a lower amount, but please don't worry.
Some retailers will always track your purchase at a lower amount, and then update to the correct amount of cashback once the transaction is confirmed.
On checking the retailer's terms and conditions, I can see that this is the case for your transaction."
I'm mentioning it in case any existing customers want a better deal they can quote the ID mobile rates to the retention team to get a similar offer :smile:
I'm an existing EE customer with 2 lines and one line was upgraded to the additional line offer price of £16.49/month rather than taking out an extra (third) line - they took the second line as already being my additional line. You just need to ask nicely in retentions.
Incorrect. It's on their website that existing customers taking a second line get this for £16.49/month until 16/8/16. As I've got two lines, they accepted the second as my additional line and upgraded that to this offer bids retentions. The alternative was to get this via quidco as a second line with £25 cashback, and cancel your existing EE line if out of contract (would need porting your number to another payg sim then porting back to your new EE line.
The Quidco deal is only for new customers, as it is a referral fee passed onto the customer from Quidco.
The Amazon voucher is only though online orders for new customers as it is a third party deal, not possible to get the voucher through the retention team.
So i told them about the offers that ID (carphone warehouse) have, namely the 'Shockproof' SIM only monthly contract (4GB £10 month) and EE counter offered me my current 2GB double speed 4G, unlimited txt/calls for £9.99 a month (12 month contract) so i took that as its less hassle than taking out another SIM only for a month then transferring my number back.
I've ordered this deal though I'm currently with EE and my contract ends on the 31st. I don't want to go through the headache of transferring my current number out of the network and back in later if the cashback is going to fail to pay out regardless.
I'm looking to move from O2 (where I'm experiencing speeds, especially when commuting into London can be terrible).
Any ideas?
I tried it about a dozen times and it error every time, then the next day I received a dozen emails about half complete orders. Oops.
Delete your cookies first, close your browser and reopen it.
Click on the Get Deal button above to take you to the EE site.
When it takes you to the EE page, scroll down and find the 19.99 / 16GB Tariff.
Click the Choose button next to it.
Scroll down to the "Got A Voucher Button?" prompt, and click on it
Enter the code AWSIMO70 into the box
Click Apply. The Voucher is then applied, as per the Screenshot.
(although, I actually left it at my mums when I've moved out last year as it's only for their 'basic' package which is 8Mb/s and I wanted fibre optic in my new place!)
Still worth retaining though, meaning I'm going to get this sim deal at approx £13.99 per month without having to faff around with quidco cashback
He just wanted the sell and commission. You robbed him of his bonus, you must feel terrible.
Pop it in the Got A Voucher box :smile:
Didn't hang around long to find out as if got really bad. To the point I didn't even want it for free anyway.
This 16.49 is an addtional line despite clicking it as an upgrade when logged in and the reason for the price change says it includes a 10% discount, well someone can't work out percentages.
They do a bundle for 0844/5 numbers too, got passed from pillar to post, someone on here claimed it was £3, I got told £5 by one person and £6 by the next.
Standards agency want to throw the book at these muppets, total monopoly and licence to do what they want.
Voucher invalid with me but get the 16gb at 16.49
I'm wondering if I can take advantage of this. I'm maybe in a unique position in that I signed up for broadband with Orange/EE the first month they ever done it... and therefore have been guaranteed free broadband for life.
I went back a couple of years later and they said if I 'left' Orange/EE I'd never get that deal again!
If I went to SIM only would I in effect be starting a new contract, therefore losing my broadband deal... or I can 'swap' over to it? My contract ends this September.
I just spoke to EE and they have set this up as a new additional line, even though my bill states £19.99 in order receipt. Anyone else had this?
I also got advised by EE if I want quidco cashback I'd best take up a cheap pay monthly sim from "elsewhere" port my number to it and then transfer it back to EE later. oO
"•Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts "
But today got email from both EE (to call them) and Quidco saying that I had clicked on the link but not bought anything.
Went through it again today and was successful at the EE end but nothing from Quidco yet.
Worth noting that I did try for cashback and an Amazon voucher.
Heat added!
Detail t&c's which you feel are reasonable and also give them a reasonable time frame, such as 5 working days, to accept or decline your t&c's. State that if you don't hear back from them within the said frame then you will consider that they accept your t&c's and that the contract between the two parties will be formed based upon them. State that if they object to your t&c's then please either get in touch immediately or cancel your agreement forthwith - taking no monies greater than your current expenditure to that point.
Remember contract forming t&c's are not just a one way thing.
Did you upgrade from a existing customer or new?
I saved the transcript just in case :wink:
Was told you can only get 16GB at £16.49 if you were an existing customer that was purchasing an extra sim on top of your current. So paying £19.99. Still happy with this as I've been using up 4GBs in 2 weeks. This is where 16GB isnt enough.
For those wondering about being existing customers, taking upgrades, and taking the voucher as well as cashback:
T&Cs from Quidco
Cashback will not be paid on 30 day rolling contracts
Cashback will not be paid on upgrades
Cashback will not be paid on sharer tariff purchases
Cashback will not be paid on existing customer sales (excluding 2nd line SIM only sales)
Cashback will only be paid per basket and not per item. A seperate transaction will be required for each purchase
Please also see the retailer's standard terms and conditions for purchase as listed on their site
Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts
Cashback may not be paid on VAT, delivery, card payment fees, taxes or any other additional charges
Just cancel the contract or get another plan.
Simples
gave them a call and after being transferred from the indian call team they scottish chap couldn't find my order :disappointed:
he did say he couldn't find a credit card on the account though...so i might just try again.
Have been looking out for a decent deal for sometime and this fits the bill. My Quidco is tracking already so if I get this and the Amazon vouchers I will be very happy. If I just get the Amazon voucher, I will still be happy with that. Awesome deal.
Just logged into my existing account and clicked upgrade sim. The offer is there for £19.99 as an upgrade sim
No option for amazon voucher or free EU roaming though :disappointed:
thanks
You'll probably be alright but it's not guaranteed as I'm sure you well know.
Edit:clicking through from the "existing customer" link on TCB also takes you to the £16.49 price. Strangely enough if you select "No" to "Are you an EE, Orange or T-Mobile customer?" the price remains unchanged.
Would i get the cashback?