To buy the phone without the topup (£35), go to the 'Choose your Big Value Bundle' step, then right click anywhere and 'View page source', then ctrl+f for ''Keep your existing SIM", then click on the URL directly above that text.

Don't need a second phone, can't see why I'd use it at all. Ordered obviously.

Nice find.

If anyone is still struggling to get the "Keep Existing SIM" option, a couple of alternative approaches for the Google Chrome browser and Mozilla FireFox browser below. They are both different approaches to disable Javascript so the the option will display. Alternatively if you're on a mobile/tablet anyway give the website a go on there first as the option seems to display by default on their mobile site.

Google Chrome Browser Method
*********************************************

1. Using the Google Chrome browser, install the extension here - https://chrome.google.com/webstore/detail/disable-html/lfhjgihpknekohffabeddfkmoiklonhm/related?hl=en This will allow you to disable Javascript when needed in the points below.

2. Go to http://shop.vodafone.co.uk/shop/pay-as-you-go/motorola-moto-e-4g-payg/sku88822

3. Using the add on disable Javascript

4. Refresh the page. Scroll all the way to the bottom and click on the button 'Keep your existing SIM'

5. At this point the page will look blank

6. Turn Javascript back on via the add on.

7. Replace the URL with, or navigate in a new window to: http://shop.vodafone.co.uk/shop/cart/cart.jsp You should see....




Mozilla FireFox Browser Method
*********************************************

In FireFox an alternative method:

1. Type 'About:Config' into the navigation bar.

2. Click the button to say you'll be careful!

3. In the Search bar type 'javascript.enabled'

4. Double click the top entry for 'javascript.enabled' to toggle the value to display as 'false'

5. Go to http://shop.vodafone.co.uk/shop/pay-as-you-go/motorola-moto-e-4g-payg/sku88822

6. Click the 'Choose phone' purple button.

7. On the next page you'll see a 'Keep your existing SIM' button. Click this and continue the purchase.

8. Once you've purchased your phone repeat steps 1 - 4 to turn Javascript back on.

you had me at unlocking codes :smile:

My own actual experience says otherwise. It landed face down on the corner of a kerb and the screen shattered and cracked in several places, even with the screen protector, rendering it unsusable. Yes, if it lands flat, face down and the screen doesn't actually take any real inpact, then it probably won't break. Doubt the screen protector will have anything to do with it though.

Not sure if this will work but try #073887* it's supposed to force Moto E to ask for the sim unlock code
http://m.sim-unlock.net/simlock/Motorola/Moto_E/

Hi, Did you manage to enter your unlock code? I'm having the same problem. I've tried a three sim and tesco mobile sim but the phone never asks me to enter an unlock code.

Clicked on like by mistake patrickfire.
Click on Settings then on Apps. Click on any App and your see Storage click on that and see if it can be moved to external storage

Hi
How do I move apps , pics etc to the memory card, I have a 32 gb one installed. Thx.

​Hi, sorry to hear that. Is yours new?
If, get it swapped?

Mine has same issue but is outside a year and I got it from someone via EBay who didnt give receipt from Tesco.

Does it work with headphones?

The sound went on my phone

Feeling a bit peeved. Accidentally dropped moto e on coffee table, of course, screen didn't stand a chance (although hoped more from corning glass). Go buy a replacement, come home to put in sim as bit fiddly to try to do while out... The sim card slot doesn't work! Grrr... rapidly falling out of love with this phone. It's also tiny after using a smart ultra.

Price is back up to £50 at Vodafone

Thin tempered glass £1 http://www.ebay.co.uk/itm/Genuine-Ultra-Thin-Tempered-Glass-Screen-Protector-for-Motorola-Moto-E-2nd-Gen-/291780539015?hash=item43ef79b287:g:Jq8AAOSwOVpXUCSz

Tempered glass, £1.29 from eBay, easy to fit without bubbles and much stronger - http://www.ebay.co.uk/itm/221816720422

Hey chaps. Is the screen likely to scratch easily without a protector on it? Bought a cheap protector but can't fit it without some bubbles, annoyingly.

Just letting people know that the deal for the phone is most likely to still be on. Many will still think it is worthwhile even with the ten pound top up it is cheaper than other deals for this phone.

The thread says £35, so it's correct to be expired. Could be updated to £45, but maybe not so hot.

This morning I went online and purchased the moto e which has been acknowledged and I should be able to pick it up instore . Yes I had to purchase the tenner top up but I still think its worth it.
So if I do get it as they have accepted my puchase it means that this thread should not be expired.

Pretty sure that'd be the moto G

Just been into a voda store and the phone was labelled as 3rd generation. I didn't have time to question it.

Not really such an issue with a modern battery. http://lifehacker.com/smartphone-battery-myths-explained-1735327089

thanks, didn't realise that. What would be really useful would be an advanced app that allowed you to set charging points, say 80% and 20%, to help overall battery health (a full charge and discharge is taxing on the battery and should really only be done every couple of months).

Of course, if the battery was removable/ replaceable, then it wouldn't be so important to look after that battery.

That's just an Android thing, to indicate it's on. The idea is you set a threshold, say ~15% ore ~10% for Battery Saver to kick in at, rather than run it all the time, as it disables a lot like background data.

Fitted an Integral 32GB card but had to go into settings to format it, as it didn't automatically give a pop up message

Are you meant to press card inwards in order to remove it or are you meant to just pull it out? I ended up needing a knife to remove it!

Also, when you select 'battery saver' mode, you get a red border around the whole screen, so disabled it. Weird, as you wouldn't get that on a phone.

Sorry for that genuinely thought it only had one sim slot and the other Moto E 2nd Gen XT1521 Dual Sim , apologies

Of course it will be. Don't believe anyone who says the warranty is void after unlocking!

Can anyone tell what the position is if you buy this and then unlock it and something goes wrong.Would it still be under guarantee?

Can anyone tell what the position is if you buy this and then unlock it and something goes wrong.Would it still be under guarantee?

Thats a shame, could have been useful for me

You won't be able to use a second SIM in this because even after removing the plastic blanking plate there is a metal bar preventing you from inserting anything. Trust me, I've tried!

Thanks for your response real_deal. The second sim slot has a blank that will need removing but there is no sim cards in the settings menu. I read that the second sim is a Dual Standby (not active) whatever that means.
The manual states: In some countries, you can use a second SIM. If there's only one SIM in the phone, it's ready to use. With two, you can use either or both. Touch Apps > Settings > SIM cards and select settings, like which SIM to use for calls, texts and more. Also, during setup, choose the SIM to use for data.

Really you must have a different phone then, have you checked the manual leaflet, (its the micro sd slot)

Ordered,received,unlocked - fine.

Re-seat the SIM - be sure it's clicked into place. If it's not a Vodafone or TalkTalk SIM you'll be prompted once you power up to enter an unlock code.

Where do I enter the unlock code? Phone stating 'No Sim Card' despite there being a sim inserted.

See the other thread for details of asda there ticketing Information shows the first genration model but it is in fact the 2nd generation

I enquired today at my local Asda phone shop about this but they knew nothing about it.

Has anyone else been able to find one at Asda?

​Best company ever :smiley:

Ah ok, thanks for the info. Vodafone are brilliant arent they....

​You'll have to send it back. I had major trouble with trying to send a phone back once that in the end I sold it to CEX at a loss.

Gutted. Mine arrived and turned it on to find the screen has lines down it like its been pressed hard.

Called Vodafone who said they couldn't exchange, only refund, which means I cant get the deal now.

Does anyone know if they can exchange in store? T&Cs dont say you can.

Are there any conditions if buying instore? I want to buy without sim or topup. Is this possible? Do I have to show I'm already on Vodafone?

Does anyone know if you able to use two sim cards in this phone. It appears to have a second blank sim slot but there is no sim cards in the settings menu.

Hi,
FREE unlocking in now being offered by Vodafone here;
https://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/

You need to meet these three criteria.
1 - The phone hasn’t been reported lost or stolen.
2 - I haven’t already requested an unlock code this year for this number.
3 - I’ve been using my Pay as you go SIM for more than 30 days.

But if you, like me bought it without a sim its difficult to meet Vodafone's 3rd criteria.
It seems you can buy a free sim from Vodafone here; https://freesim.vodafone.co.uk/

My plan was to order a free sim. Don't top it up then apply for a free unlock code in 30 days. But after many emails seeking clarification to Vodafone and many half answers back I have given up. Life is too short.

Instead I used http://www.ebay.co.uk/itm/Unlock-Code-for-Motorola-Moto-E-Mobile-Phone-Moto-XT1022-XT1021-XT1524-/221439546897? and got a code back within 50 mins. Applied the 8 digit unlock code.
Phone now works on O2 contract sim. Happy days.
Thanks again to tyr for posting the find.
PS and thanks to the person who posted the eBay unlockers details

Their lying, the first one I bought online and collected at store was faulty. I went back and they refunded me there and then and was given a refund receipt. I checked my bank account a few days later the money was back in my account.

Sounds like the person in the store you visited just couldn't be bothered.

Same here, placed an order on the 19th and still in 'received' status. Chat don't have access to anything, so don't believe a word they tell you.

Can't even cancel without calling them up and I don't want to waste my life dealing with them..you take your chance dealing with them I guess.

Having a similar issue. Order placed a week ago and still in "received" status.

I spoke via live chat on Monday and they said it would be shipped next day. It didn't arrive.
I phoned earlier today (Wednesday) and spoke to someone in web orders. They said they were investigating and would call me back in an hour. Four hours later and they have not called.

Poor customer service.

At least you actually received something. My last order with them was never dispatched, but they took the money anyway. It took 18 days with many calls, chats and hours wasted until they finally refunded me. Vodafone are a complete disgrace.

They won't process your return/refund/replacement in store (they usually give the excuse that they cannot allocate their stock to an online order), but they might offer to speak to customer services on your behalf. It won't do much good though, as the CS team just give empty promises to whoever they speak to. Good luck getting your money back.

Disgraceful customer service from this bunch of ......


Device arrived DOA and have spent hours of my precious time on chat and phone trying to arrange a return and replace. Was promised a pick up by DPD on Monday, but the courier never showed up and had no correspondence from either courier or vodafarce Now spent all this morning trying to get the muppets to sort it out.

Seems like they don't want to play ball unless you have either a PAYG or monthly contract with them.

Anyone know please if you can return to a high street store instead?

I have unlocked mine but can't get 3 internet to work. I have checked and changed the settings as per the 3 website to no avail. Does anyone have any ideas please? When I had moto e and unlocked it it worked on internet without having to change anything

In asda for £40

Was good while it lasted. Looks like they've awoken their web developers.

Have you tried https://www.vodafone.co.uk/shop/existing-customers/track-my-order/index.htm ?

i ordered mine on 21st got screen message to say with me in 2-4 days still nothing. Can't get any sense out of the company, can't track my order online.....can't cancel it as can't identify it online so basically they have my £35 absolutley useless company.....everytime I get through to live chat they tell me to contact them in 24hours....how many 24hrs do I have to wait. Need to go through bank to try and get my money back. Written to CEO doubt I get any response.

It is no longer possible to buy this at £35. The keep SIM option has been removed from the website, and the mobile website.

More memory (16GB vs 8GB), more RAM, compass, higher capacity battery, flash, higher quality screen, better camera etc - lots of hardware benefits which all add up. Is it ~6 x 'better though when you compare the price? Maybe not. This Moto E is a bargain however.

Glad it works for you.
Seems the reset was what I had to do once I interrupted something.
I have plugged it to computer via USB.
Have you tried this? I didn't understand the file contents and
I decided against a direct copy across and used Xender which is similar to ShareIt to copy stuff across.

​i noticed that too.

I am using moto x play, retails over £200... apart from being bigger screened and better camera, there is verrry little difference to this £35/phone..

Received my phone today and got an unlock code from ebay £1.19

I reset my phone and it now acts as it should. Files can be moved over to the SD card (internal storage mode) and files created with my favourite apps are stored directly to SD card. I have all the apps I usually use installed and still have over 1.5GB free space on the internal memory.
I recommend "Shareit" for sending files from one device to another. I've been using it for a couple of years and can't fault it. Files received on the Moto E in internal storage mode are stored directly to the SD card.

I ordered a second one on Friday, it's being delivered by DPD tomorrow (just received the first text and email). Was a similar timeline on my first order.

I picked one of these up from ASDA today. It's a fiver more though at £40. Still an impressive phone for the price.

how long did it take to arrive once ordered?

Just arrived today :wink: Where do you lot get your unlock codes from?

OH wait, I just read the thread a bit more and found some unlock links. Ordered from http://www.ebay.co.uk/usr/mobunlockingmaster?_trksid=p2047675.l2559

Thats interesting, as chat admitted on Friday, they have no information on the state of orders after 5 days of chat telling me lies.

The supervisor told be they have NO information and seem to have just made it up.

I have to call and spend money to get a view from their 'orders' department, when they might deliver.

Lost my phone on the weekend, picking up one of these today as a stop gap until my upgrade is due next month!

How much was your case on Amazon?

I picked up an Otterbox on Amazon for mine
Seems very solid.

Hello mines be stuck at we have received your order for 1 week ! , used web chat who said that order had been received but would take 14 days :disappointed:

Once the Migrate button is clicked, it seems to freeze but left it for an hour plugged in and it moved my stuff across. After that, the Migrate button disappears as there is no more need to.
If it gets aborted part way through, I don't know what happens next.

Because of impatience, it got into a state where a factory restore was what I did.

Whats the music quality like through the headphone jack?

Ditto

any good case to recommend?

Ordered one for me and it was delivered in a few days. Ordered one for the Mrs and it's stuck at 'order received'...Vodafone chat told every day last week it was coming and then a supervisor told me yesterday they don't have any data on orders. Are Vodafone really this bad!!? Just plain lied. Anyone had the same situation and managed to get them to progress the order? if so, how, thanks.

Yeah I know they have different read speeds. I forget which this is as I bought a 45mb and an 80mb one at same time and one got sold in an RPI I sold but forgot which one I kept. Though they are still not as fast as the internal memory. Even so I need to buy another one to make either my moto e or moto g a pleasure to use as at the moment both annoy me somewhat. That said I think the 1gb of ram is as much to blame as I am used to phones with 2 or 3gb on board.

I used this guy and he sent me code at 11.45pm. And that worked as well.
http://www.ebay.co.uk/itm/151779047886?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

Which eBay sellers had you failed with? Had you tried http://www.ebay.co.uk/itm/221439546897/ They were fine for me and a few others commented on here. Be good to check those to avoid for others.

Having failed with the eBay sellers I tried sim-unlock.net - took longer and was more expensive but I eventually managed to unlock it

Believe or not some class 10 cards are a lot faster than others even though they are meant to be roughly the same standard. For instance in my S7 I originally had a Kingston 32mb class 10 card(read speed 45mb/s) and the phone was lagging when it had to access apps on the SD card which shouldn't happen with a top of the range phone so I bought a Samsung 64 Evo plus class 10 card which had a read speed of up to 80mb/s and it's way faster now with no lag.

​Just tried it and unfortunately you can on receive data on a Sony xperia phone :disappointed: I read somewhere the migrate facility is in android itself now but I can't find any instructions on where it is and how to use it!

Thanks.Just what I needed for my dad his Moto E has started playing up.Picking up tonight

​I think at the end of the day it does not work that we'll and think 16gb should be minimum sold on an android phone. I am using my moto G 3rd gen which is more or less same spec as the moto e(found it too small after a few hours) and I find the apps that have moved to SD card are not as fast and struggle even though its a class 10.

​I think you're right. If I have it as portable storage I can't fit all my apps on :disappointed: Marshmallow is not what it's cracked up to be haha I think I might root it

The last link I put on thread is what I ordered and it says Moto G 2nd gen 2015 £2.99
Seller has changed the page.
I message him. Thanks for your help
Yep he sent me Moto G2 not Moto E which is what I ordered
He has edited sale page as I have Moto E 2nd gen £2.99 on my order. That's what he was supposed to send.

Double check your order email - not a chance you selected the G2 option? Whether you selected it or not, sounds like that's what they have sent you. If your order email shows you selected the E, I'd get in touch with the seller and explain the mistake you think they have made and ask to be sent the correct case.

Note - the G2 option is £2.99, the E option is £1.99, so does sound like maybe you picked the wrong option from the drop downs(?)

Bet it's my fault
http://www.ebay.co.uk/itm/391123188979?_trksid=p2057872.m2749.l2649&var=660511315023&ssPageName=STRK%3AMEBIDX%3AIT

And I paid £2.99 it's now £1.99

I bought this one http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=391123188979&view=all&tid=661417660026

He has changed the listing to the top link.
Seller has got back to me and said sorry he sent the wrong item so he is sending a replacement.

Ah, yeah if you're using it as the expanded memory of the phone I don't think you can force stuff onto it, Android will just decide what to use where. Sounds like you'd be better off setting it as separate storage?

​I've tried several and even paid for one file manager and they don't have access to the SD card when it's in adoptable storage mode :disappointed: There seems to be no way to get media onto the card, only apps.

Got a link to the item you purchased?

I ordered a case for it from eBay and it's much too big. I just looked again at listing and it says it's Moto E 2nd gen 2015 and it doesn't fit. Is there the same model but 2016. I even looked for a case with XT1524 model number in the search and still the one too big comes up.

I'm not sure if this let's you run it if one of the phone's isn't Sony, but try Xperia Transfer Mobile - https://play.google.com/store/apps/details?id=com.sonymobile.xperiatransfermobile&hl=en_GB

Just install a third party file manager and move using that? E.g. File Commander - https://play.google.com/store/apps/details?id=com.mobisystems.fileman&hl=en_GB

​The dots aren't on my phone. They used to be. I tried migrating 85MB of files but it was taking forever and was stuck at 85% so I rebooted the phone. The dots are not there now. I have a 1.82GB MP4 file on my phone memory and memory full warnings coming up. Can't move it over :disappointed:

Is there a decent alternative to Motorola migrate that works with android M? Wanted to copy contacts, texts etc from my old Moto E

Thanks - have ordered....don't really need one but enjoyed getting it without top up, like other users have had bad experience with vodafone in past..will unlock and give to nephew...

brilliant. paid for phone Wednesday arrived on Thursday .eBay unlock code came through in thirty minutes.installed an ee sim entered code .works a treat.feels like I've got one back over vodaphone after a previous bad history.thanks op thanks hot deals.muchly appreciated.

if you go settings, storage&USB then select ext microsdcard and go to threedots on rhs top and choose migrate.

Make sure you don't try that again choosing the internal memory, choosing migrate which tries to copy all of my 128gb ext microsdcard to the internal. It barfed with a factory restore.

Also, it really really slllllllooooowwww with 128gb integral uhs1 almost unusable.

I can't for the life of me work out how to transfer videos from internal memory to SD card (with it formatted as internal storage)

Ordered a second. Just used a different email address (so a new account), all other details the same and no issues.

Couldn't even try with my original account as on login you still get an error talking about needing to call them, take your passport to a store etc!

When you add the MicroSD card for the first time Android will prompt asking how you wish to use it.

Do you have to do anything different to do this as I usually just out in a micro sd and that's it!

The reset seems to have done it. Do love the restore in Marshmallow.

I'm using my Moto E as a remote for my home lighting and music. I wanted a stand for it, if anyone's interested this one fits it rather nicely and seems stable enough as well as letting power connect underneath....

https://www.amazon.co.uk/gp/product/B007KELD50/ - £4.99 Prime

Yup, on 6.0 . Decided to Factory Reset as fully backed up and no personal data/config on it to speak of.

Which OS version?? Mine has updated twice and is now on Marshmallow (6.0)

Anyone having issues casting? It sees all of my Chromecasts (video and audio) but will not connect and successfully cast. The video is the only one to give feedback, "There was a problem connecting to ". My other phone, Chromebook etc are all able to cast to the devices with no issue.

After of couple of days without luck managed to order one without top-up just now. Home delivery estimate is now 1 to 2 weeks but at this price I can wait.

just ordered one without the top up and available in store for collection this afternoon. Did as suggested and disabled Java and was able to hit the Keep SIM option, you will have to re-enable Java after this as the payment screens go a bit wonky otherwise.

With or without the top up?

EDIT: Never mind, it's gone through. Works fine without the top-up through the mobile site.

You are right I didn't switch on WiFi but when when I switched on and going through setup I got the message that WiFi is not switched on but can't remember if there was a warning if Mobile Data is/will be switched on.

Am I stupid to order another one for another one of my sisters. They'll be well chuffed for sure.
I checked other online stores to find that they are selling this set for £80-£90. At JL it's £79.99

Never have I had so much trouble trying to order online before. Crazy.


I did put a phone number :disappointed: I just thought I would try again and get one ordered for my daughter but that's not happening now. Pain in the ass.

Confused on the micro SD card front
What type is required?
What's the max size?

Finally just managed to order one after trying all day yesterday,

Picked mine up yesterday after some initial confusion which led to a conversation with Vodafone customer services talking about sending out another one - which certainly suggested they've got more in stock.

Worth doing the system updates straight away. And to use your existing microSD card as internal storage (something you'll want to do, there's not much space for apps otherwise) you'll need to format it. But apart from that - and an initial issue finding my wifi network (could see all my neighbours but not mine) it's all looking good now. For a relatively low-specced phone it seems to run surprisingly smoothly. Hopefully that's still the case when I've got a million apps running in the background.

Glad the instructions helped.

Re: Unlocking - I don't think they're changing anything? Where did you hear about a change?

* If you use TalkTalk, no need to unlock as they piggy back on the Vodafone network
* If you're a long time Vodafone contract user they will unlock for free.....handy if you want to change networks one day/sell on etc
* Otherwise, use eBay....

I paid £1.29 for my unlock code here - http://www.ebay.co.uk/itm/221439546897 Great service, just over 1hr. Include your IMEI (dial *#06# to get this) in your PayPal message to them

Yes :sunglasses:

Mine arrived yesterday - impressed so far with the difference from my moto e which I have loved! (received my unlock code so just to do that now (unlocked moto e with no concerns previously!). It wants to update automatically so should I let it do this? (I am not very good with gadgets!)

​ Will Vodafone unlock for free on 27/6? I'll wait if can be verified.

**We're working hard to fix the issue, so please try again later** website is down

Used unlock_phone_4ever got code within 1hr.

http://www.ebay.co.uk/itm/111755878512

Thumbs up to those that recommended 'mobunlockingmaster' from a popular auction site, received the code within 2 hours and worked a treat.

1: A BIG thank you to 'tyr' for sharing the find - much appreciated.
2: Thank you to 'morgie' for the clear instructions on how to order using chrome.
I collected my phone today.
3: Currently Vodafone charge £19.99 to unlock online. There is a policy change coming.
Wait until Mon 27/6 Vodafone will unlock for FREE.
The current unlock link is: https://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/index.htm
But I'm not sure if they will use the same link. Probably best to search using the word 'Unlock' from the main page.
...good luck

Thanks.. Fast enough for an old far like me. Much more responsive than the smart first 6 I was using.

Great find OP

Bagged one for myself as a stop gap since my phone died yesterday and also got one for mother.

Ordered and paid for both online for store pick up, Paddington ordered yesterday evening and Edgware Road ordered this morning. I've picked both up no issues.

Thanks and heat

After another try, I manage to buy it yesterday afternoon, 30 minutes later it was ready to collect :confused: , got it with original seal and box for £35, unlock 1 hour later. For this price it's almost instant buy (when their site works because now it's down :laughing: )

not able to checkout!!

Yep, Just tried also and can not purchase :disappointed: Probably some error on their end that is getting covered up :P

Same here been trying since this morning and cannot check out!!! Tried three different devices still no luck.

Maybe you were on the end of it, has anyone ordered within the last 2 days?

I ordered 2 days ago via mobile site for £35, got it yesterday.

Same here can't check out with or without the £10 Top-up on either the website or mobile site. Looks like they have run out of stock! Been trying for 2 days solid. Has anyone managed to purchase in the last 2 days?

I can't check out with it. Looks like they have no more stock to me. Called them and told to go to the local store, no doubt for a sales pitch to try and flog me something else.

​Did you not connect to WiFi before setting it up? most phones will try setting up in mobile if WiFi is not connected. I agree some phones data is turned off from new but many are on auto.

321 is a FAR better 3 PAYG tariff for any smartphone!!! - data at 1p/Mb

Again if it does 4G it is 2nd generation - the original was 3G only! As it's 2nd generation it has the front camera.

The model in this offer is the XT1524

Try at night time- it goes smoothly through mobile site of Voda, I always order at night from them with no issues

To All unaware like me

I was happy to get the phone and get it unlocked.

Then I started getting msg's form 3(My SIM) that I have been charged £6+ plus £2+ each usage. I don't have data on my tariff so if I want to use internet I will turn on WiFi not data. When I went on to settings the Mobile Data was turned on and I guess there must have been updates applied in the background which 3 charged me for.

So please check your settings if you have Mobile Data turned on.

So all in all currently the phone as cost me £35+£1.29(unlocking) + £8 = £44-45

Still cheap compared I was prepared to spend something like £100 on my replacement.

OP I would appreciate it if this could be put on in your OP.

Thanks in Advnce

I am considering using the moto G 3rd gen I have at the moment as finding the small screen of the moto e is giving me eye strain. I am 46 and Wear glasses lol.

But the mote E doesn't have a front facing camera and the screen size is actually 4.3 not 4.5. That's why I was asking if it is the mote E 2nd generation or just the mote E as stated on the Vodafone website.

Very good phone for the money, unlocked it for £1.25 on ebay and have updated it to Android 6.0. Thank you OP.

Yes - it is the 4G model (which also defines it to be 2nd generation)!

​It is and it states its 4g so has to be second gen.

I've tried no less than 30 times today with a combination of different addresses, emails, phone numbers, etc. Can't really try harder than that!

Is the actually the 2nd generation? On the Vodafone website it says just the E version

Yes, I tried to checkout earlier, you can't the top up is now mandatory

They are telling you what they have to tell as per their Management, the same bull...t that unlocking from third party will void their warranty etc

Yes this should be perfect! I upgraded from the Vodafone Smart First 6 which was even cheaper but not really powerful enough to play BBC iPlayer video smoothly - the Moto E seems to be much faster and has a far better screen. This phone started at ~£110 and got reasonable reviews even at that price!

OK, I'm just posting what I was told on live chat - top-up now mandatory.

It has nothing to do with topup- their website is just extremely unstable - I ordered mine at 1 AM, during the day you should try harder to go through

You can select it no problem. It's the point of payment where it fails.

I tried to buy without top up on mobile and laptop, with different details from the original order. Both times it failed at the point of payment.

So you managed to checkout with the £10 bundle?
I've tried and it still won't let me

I now get this message

The same here, btw I use mobile version of their site- no tricks are needed to order without topup.

Still allows me to select keep my sim

Just tried to order a second one and had this error too. Yep, the £10 top up is now mandatory - they won't let you check out without adding it.

Is this phone really that good? My daughter needs a phone :wink: Something cheap that will do a few games /facebook and browsing etc... Could this be the one? She's not into impressing anyone with the Samsung S7 edge but does want something that will work :P and won't let her down playing castle clash or something like that...

The code was delivered fast and yes it is 8 digit number. I was trying another thing thinking it is the code.

Thank you all of the above who helped me get this phone. specially OP I was looking for a cheap phone and got it, and one that works with my 3 SIMO....

Yes

Alter your phone number too?

I've tried a few times to order a second phone (first one arrived in 2 days) but I keep getting this error message - I've tried to add the £10 package and registering with different address & email but that doesn't work either.
Any ideas?

just checking it's normal for the phone to get pretty hot in use? Warmer than any phone I've previously owned

Mine was an 8 digit number too which I think is the norm.

Ah so I still have to wait for it what I thought was it was.

My unlock code was an eight digit number

I get the keypad but it has numbers on it and the old style key pad with letters next to each number like number
1 ABC 2 DEF etc. I don't know how to swap them so I can enter the letters as well.

When I turned it on with 3 sim it asked for unlock code and gave me a keypad to input it simply. Try restart phone and have another go

Thank I always quote the old saying it's not over until the x x sings
And for me it's not over yet...

I have just got the Unlock code but to my vain I can't input it......

The KeyPad is the mixed Alpha/Numerical. So when I press a key all I get is the number associated with it. I have kept the key pressed and still get the number not the alphabet I want. I can only change it to character key pad not alphabet only or numbers only. Any hints will be appreciated.

Do you think? Other than 4G I'm yet to find any major advantage of this over my Moto E (1st gen).

Unlock should be fine and it will work with your 3 sim 100% as said before its a 4g handset so will work with any sim. I have my Three 321 sim in mine. Gets a stronger 4g signal than my Redmi note 3 pro did too.

I collected mine yesterday, as some say it was a hassle and to the point didn't get the phone in store, mine was a breeze through walked in, he bought the phone out from stock room, asked for the web order num, he typed it in and I walked out within 5 min. No Q if I have their SIM....

I have just ordered the UNLOCK code so will wait and see if it work and allow my 3 SIM to work....

Still - some of us had to pay £235 for that Z3C last year :confused:

i can get to the secure checkout page , but when i select buy now it says there is a problem

Just tested in Chrome disabling Javascript - seems fine, takes me to the "Secure Checkout" page. Are you logged in with a Vodafone account already - maybe avoid that if so(?)

it wont let me checkout having selected the keep existing sim, advisor says top up is mandatory

Mine also had a broken seal. Looking at a Vodaphone forum, there's lots of people say they've had various phones with broken seals - Vodaphone replied that the companies do quality checks.

My phone appears to be unused and the battery seems decent. To be honest I paid more for a crappy second-hand phone off eBay a few years ago, so I'm still getting over how this phone is so cheap.

I struggle to see why anyone would pay more than £100 or so for any phone, when you can get something really decent for less than a tank of fuel?!

I again tried with a different customer service agent on chat and she helped with a link and to click immediately after clicking the Buy Now button. Hope I get my phone in one or two days...

I again tried with a different customer service agent on chat and she helped with a link and to click immediately after clicking the Buy Now button. Hope I get my phone in one or two days...

cheers

Stick a SIM in from a non Vodafone provider (e.g. not Vodafone or TalkTalk). Power on, you'll be prompted to enter the unlock code you've been supplied.

If you haven't currently got one, just order a free SIM from EE or similar. The phone needs a Micro SIM, the EE ones (and most others now) come as one SIM card that allows you to pop out the size you need, e.g. normal, micro (for this phone) or nano.

unlock code came, me being stupid but how do I unlock it now, no instructions with code, thought I'd ask on here as quite a few have unlocked these today

Thanks for the find. Great deal.Ordered.

Thanks

thanks for links above appreciated

​Google a vs between em both and see. Sure it will be quicker than waiting here for someone to google it for you.

​Yeah very strange behaviour. Think it's 6.0 to blame as the moto G on 6.01 is fine.

I have the Moto 4G LTE 8gb at moment, how does this Moto E compare? thanks

there's several....however moto g is higher spec / bigger screen / more expensive....

If you're on about the first generation Moto G, this will be a lot faster than it.

how does this compare with moto G 4G?
thanks

I know you've got it sorted now, but thought I'd test to see if I got the same behaviour. Tried to install the Facebook app, didn't get a hang or restart of the phone, but the Play Store app stopped responding/closed.

got mine fully set up now and love it. Considering I sold a redmi note 3 pro which is fast and a large screen I prefer this. it's a breath of fresh air having a small phone again.

I have a moto g 3rd gen set up same as this and I prefer this. The Moto g is for sale.

only problem I had was installing Facebook. Had to install via apk and even that hung while doing it.

They piggyback on the Vodafone network which means no unlock required :smiley:

Worth a read: http://www.moneysavingexpert.com/phones/piggybacking

TalkTalk runs on the Vodafone network, so this is probably why.

I popped an EE SIM in mine tonight, definitely blocked. Just used one of the recommended eBay sellers and now unlocked.

I ordered mine on Friday and got it today. I just put my talktalk mobile sim in it and it worked. I find that strange as I expected to be locked but apparently it's not. I'm not really sure why others are suggesting it needs unlocking.

​i have done this for my son. got it unlocked and 3 payg sim installed x

oh my gosh, this is a massive upgrade to the moto e i had previously. and i havent even fully updated it yet. bravo moto. so glad i stuck with this and sent back the k5, which admittedly was slicker and lighter, with a better screen... but UI wise, moto e wins by a long mile. oh and nearly £100 cheaper.

Ordered on Sunday and delivered today. Branded box, sealed and brand new. Very very happy. DPD are also an excellent delivery company from today's experience. UK mail could certainly learn a thing or two !!

​similar experience to me after them admitting they ballsed my order up so tried ordering via online chat and over phone. passed from pillar to post only to be advised that because I don't have a Vodafone number I can't order a pay as you go phone over the phone.

​that's what they did for me so guess it may not work for me either.

yes

are the phones locked to vodafone?

Didn't work for me. Vodafone's customer service is appalling, I called up earlier and they don't have a PAYG sales department, only one interested in selling you contract phones. After I think it must be 8 attempts, 3 of them using your instructions, I've given up.

It should have at least 1A (or 1000mA) current and ideally 2A (2000mA) if you want a reasonably fast charge, though I used to leave my Moto G on trickle charge overnight with a 500mA charger.

mine came this afternoon , just ordered unlock code, does it not matter what charger we use with these, or what???

got LG G2, Nexus 4 , and other various tablet chargers................anything I should check before charging??

How is the idle battery of this phone?


As in not really using it at all just mostly idle unless someone calls you etc?

I have just put a 16 memory card in but it's not giving me the option to transfer anything over to it anybody got any ideas thanks

​As long as it looks new I'd say you're fine. It's just a con though selling phones that have been opened. They're quite clearly customer returns and should be sold as such, at a discount. My phone had a dead/stuck pixel on it, right in the middle of the screen I can forgive it though because it's a £35 phone and everything else about it is spot on. I also have a Vodafone Smart Ultra 6 which has about 15 dead pixels. It's unbelievable haha but I just get along with it.

Anyone have an issue installing facebook and facebook messenger? Both hang on installing and cause a reboot or system hangs. I remember the moto g 3d gen did same on MM upgrade. I did have cm13 on it but since installed stock MM again.

When i ordered yesterday i was having trouble in the checkout so was chatting online to and adviser and they said when i click the buy it now button to click a link they had provided in the chat. this then generated an order confirmation. I just tried tracking the status of my order and it is not recognising the details entered nor have i received a conformation email. Has anyone else had trouble with tracking their order on their website? i have a feeling that the order hasn't actually gone through.

​thanks. I got Voda chat to help and they got it to work.

My eyesight isn't great and didn't notice until I read this thread that mine had broken Motorola seal (sealed from vodafone). Probably too late to take it back because I've updated to Marshmallow now. Can't say I noticed any scratches on the screen, although the screen protector didn't look completely pristine. Collected in store :disappointed:

​hi
I just ordered 2 set with 2 different email accounts, I was getting same problem since last 3 days today had a chat with customer service and as she advised order was gone straight, please use the phone browsers for keep existing sim and when you fill delivery address don't choose auto fill by post code enter manually, 2# when enter bank detail if your name is in capital letters on bank card must use same as it is on your card,
I did this and it was done in 1st attempt, so bought 2nd for a friend too, hope it would work for you try it.

DaveDogma - were you asking the question or quoting someone else in your message above? It looked like you were asking the question - maybe not(?)

Disabling javascript/installing plugins/messing about about:config?!?!

The above requires just two clicks, reload and stop reload :neutral_face:

Anyway, hot

Thanks

Ordered last weekend got it today. I ordered thru my phone internet to take advantage of the no top up option.
Many thanks op!

Try:

* A new browser (or clear your cache)

AND/OR

* A new email address for your Vodafone account

Page 1 of the deal - look at the third most liked comment OR find it directly here.

Apologies if this has been mentioned before but there is an easy way to get "Keep existing sim" to show.

Do the usual "Choose phone" button, "Choose your bundle..." page appears. Hover over "reload current page" button at the end of the url field (in FF, i'm sure IE is the same), click reload (or F5), click on x to stop loading. Voila, every time :smiley: Basically, a long double-click.

Initiate reloading but stop it from completing 70/80/90% through.

Ta

I cant buy it! Ordered one 4 days ago but that order has not worked out and is stuck on processing.

Tried again and no matter what I do it says unable to complete and says to call up.

Just got two deliveries today nice phone for the money

Mine arrived 2 hours ago. Nice little handset. I have unlocked the bootloader, installed TWRP recovery and installed CM13 and its very nippy. Only issue for me meaning I may have to go back to stock is my Barcalys bank app will not work on CM13 as it thinks it is rooted.

order and collected today. updating os now.

other half killed her Nexus so this will be ideal :smile:

​How bizarre. You're lucky though because I've had phones from them before and they've opened the box in front of me to test it out and put a SIM in! These days though I'd reject a phone that has been opened. We wouldn't buy a leg of lamb with the packet ripped open so why should it be different with anything else which is supposed to be sealed?

Yes I did it now via Voda mobile page- it went through

Update the one I bought in asda comes with a Vodafone sim but it's a nano sim in the box lol

Picked mine up from their Swansea store just now. Probably spent around 15 minutes in store. In my opinion, the amount of questions asked and the fact that he wanted me to insert my card again for a security check, as well as clarify my address details was a little bizarre. He even asked to look at my current phone (Smart Ultra 6) for a short moment and checked its IMEI number for some reason. Don't know why he needed the IMEI for my current phone?

Edit: phone was completely sealed by the way. Original Motorola seal with no Vodafone seal over it.

Phone arrived as expected :laughing:

Try it through Explorer the keep your sim flashes up quick just scroll to bottom of screen press f5 can keep your mouse where it flashes up my take a few times what i did

So after 5 days of struggling to get this thing I finally have it. Vodafone have to be the worst sales experience in history.
2 days of struggling to buy from the website, on firefox, edge, ie and chrome, as welll as through my mobile, only to realise the site prevents you from buying with "keep existing sim" and having it delivered to store same day.
On the third day I went to the 3 stores I knew had stock and tried to convince them to sell me the phone for £35 they all were rude and refused. Eventually I tried again online and figured out that I could order it to a store that doesnt have stock and have it in 1-2 days. Double checked 3 other stores nearby that all had stock, indeed couldnt buy from them.
On the fourth day I get an email telling me they wont give me the phone unless i provide my passport information and bank statements. Despite it being payg and with no vodafone contract.
On the fifth day I go to the store with my passport and bank statement, they tell me they dont have the phone, and they have no record of my order. After 30 minutes in the store, the guy then admits "actually the phone did come in yesterday but you're not on our system", after another 20 minutes of explaining to him that its not meant to be contract and i dont have a vodafone number already, he loses his cool and starts getting aggressive, he then calls HQ moaning about me right there in front of me. I even hear the other guy telling him that the order is right there and to give me the phone, yet the rant continues.
Eventually the guy gives me the phone after I lose my entire hour lunchbreak with my passport, bank statement and order confirmation in hand.

So I finally got the phone, and after this experience and the somewhat similar experience I had buying the Z3 compact for £150 a couple of months ago (which resulted in me getting no phone), I know to never use vodafone ever. Shockingly bad company. Even when the store salesman calmed down he started telling me hes had this problem with every web order for months.

Yes, I did attempt to order from my mobile but just keep getting a "Sorry, there's been a problem" message with a number to ring where I've not been able to get any help at all.

Have you tried ordering through a mobile as the option was on the pick a bundle page at the bottom.

I've been having the same problem since last night.

Since yesterday evening, is anyone managing to buy this phone for £35 using the "Keep existing SIM" option?

Got one from asda £40 but handier for me

Ordered yesterday. Received today.

Turn auto off and choose 6 manually as it could flip back to 13 when it feels like it lol.

Was on channel 13 just changed it to auto and went to channel 6 which was empty thx again

One of first things I do and use wifi analyser from play store to check least busy channel. My wifes iphone 6 plus does not like channels above 10 for some reason.

tried placing order with out 10 pound top up. order was not through and when contacted vodophone said they top up is mandatory...

After having my phone stolen last year, I'd also highly recommend:

* Setup the Android 'Device Manger' app as someone mentions above, this is fine instead of the Motorola option, that will run 'on top' of the same tech.

* Install Prey - https://play.google.com/store/apps/details?id=com.prey&hl=en_GB

* Install AirDroid - https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en_GB

* If you have OneDrive installed set a PIN on it. This way your camera roll backups will still be made (if the theif is stupid enough to take photos), but they won't be able to access your files. Meanwhile you'll get to see their artwork via another device as you still access your account.

* Have a lock set on your phone and install Lock Watch - https://play.google.com/store/apps/details?id=com.bloketech.lockwatch&hl=en_GB - Get a pic sent to you of anyone entering the wrong unlock code.

* Have a PIN set on your SIM

* Consider encrypting the phone - although performance knock on may be more noticeable on this device

* Have your IMEI recorded/to hand

* Insurance? Maybe just buy a second one at this price!

After having my phone stolen last year, I'd also highly recommend:

* Setup the Android 'Device Manger' app as someone mentions above, this is fine instead of the Motorola option, that will run 'on top' of the same tech.

* Install Prey - https://play.google.com/store/apps/details?id=com.prey&hl=en_GB

* Install AirDroid - https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en_GB

* If you have OneDrive installed set a PIN on it. This way your camera roll backups will still be made (if the theif is stupid enough to take photos), but they won't be able to access your files. Meanwhile you'll get to see their artwork via another device as you still access your account.

* Have a lock set on your phone and install Lock Watch - https://play.google.com/store/apps/details?id=com.bloketech.lockwatch&hl=en_GB - Get a pic sent to you of anyone entering the wrong unlock code.

* Have a PIN set on your SIM

* Consider encrypting the phone - although performance knock on may be more noticeable on this device

* Have your IMEI recorded/to hand

* Insurance? Maybe just buy a second one at this price!

Topman changed channel and it worked

Uh oh....

Reboot router and maybe change wifi channel on router

Got mine having trouble finding my wi-fi

Ordered yesterday morning for £35, received it now by DPD, sealed box, great communication from Voda&DPD (emails & texts), just USB cable in the box, no charger as it was commented above.

Picked mine up yesterday from in-store, turned it on and it upgraded immediately to Marshmallow (Android 6.0).
Must say its very impressive phone at this price point

​Just use Google's own feature which does the same. You can track it (provided it's switched on with a data connection of course), wipe it or just make it ring!

so I'm wondering about the 'protect your phone' feature, where you register with Motorola. Is it effective in the event of a loss /theft, or just giving your details to motorola for no real gain?

Hoping that's the case, it had a "reseal" over the top of the standard vodafone void sticker.

Has anyone tried any cheap rugged cases & tempered screens for the phone?

​It wont be a demo unit just opened to put payg sim in and back out again.

PS, waiting for the unlock code from a fleabayer.

just picked mine up from store. unfortunately looked like the demo model, as box was opened and it was the last in store, but the screen protector was still in place. just hope it wasn't constantly connected to power and therefore has a screwed battery.

UPDATE - Just got the text and email (8:20am) giving my 1hr time slot today.

Love my free Moto E, great battery life and build quality is very good.

Good find! :smile:

Thank you for post, ordered yesterday at 11am for 2-4 day delivery,received today at 4pm all very good but I now need to get a mini sm card

4.5 vs 4.3

does this have a bigger screen than the Moto E 1st Gen

Mine is being delivered tomorrow. I ordered it last Friday.
Thanks tyr

That's definitely preventing the purchase? I have that error if I try and login to their website with the account I created, but it mentions on the same email this won't work until you've received your order. Odd way of doing it.

Ordered one yesterday, just received a text to say it is due to be delivered tomorrow, but have re-arranged for Monday as I will be at work.

Same here, plus an email too (I know you won't of had yours :confused: so it is nice they text as well)....

On the morning of Wednesday 22nd June you'll receive a 1 hour delivery time slot and you'll be able to live track your order on its way to you. Please ensure that someone is available to sign for your delivery at:




If you'll be out, it's not a problem: you have a range of 'in-flight' options such as changing your delivery date, collecting from your nearest DPD Pickup Shop, asking us to deliver to your preferred neighbour or arranging to have your order delivered to a safe place at your address. Just click below to choose...

You can change the day, book to neighbour or pay to reserve a time window of a few hours. Doesn't seem possible to set a 'safe place' at the moment.

Ordered Saturday and just got email and text for delivery with DPD

Just got a text saying DPD will deliver tomorrow.

well done you, I keep getting checkout error message and have been trying since 3:00, great way to spend my afternoon off :neutral_face: - were you on pc or mobile or what?

Mine was the same, non-vodafone branded box. Seal broken, probably demo model. Phone had the original display protector on it but fingerprints on the screen?? Plus I found a dead pixel on it after later inspection. I've ordered a replacement online and will be returning this one.

Very shabby really, won't be shopping with Vodafone again that's for sure.

I got an email from Vodafone the morning of the delivery (today) giving the DPD tracking link - ( which was the best I have yet seen with dynamic updates of a map of where the van was, my delivery index and the parcel number the driver had reached so far!)

Not sure but chat obviously told me a porky or were just clueless as it never turned up, never got a text and tracking is still on second stage. Just what I expect from Vodafone tba.

Text coming tomorrow, DPD, most likely get another with 1hr time slot later,

Is it not the hourly time DPD delivery?

Of course it will as its a 3g/4g handset so any sim will work.

if i get this unlocked will it let me use the "3" payg sim where it is 3p a min for calls

48 hours since order and still Vodaphone are processing it.Hasn't even got to "confirmed" yet! Tried the web chat and was passed around without any answers . What a lousy company. Will wait and see what happens.

No worries. It was fine going in by the way but always got stuck trying to remove it. Its fine with one of the multi sims tho where it sits inside the micro sim part.

Cheers submerged

Cheers OP, heat added!

managed to order one as a backup this afternoon :smiley:

I broke a sim pin on my 1st gen moto g with an adapter as it got stuck when trying to remove it again.

If I remember rightly my sons moto g that came from them was exactly the same and was not in a branded voda box but that was also new and locked to vodafone.

Is it safe and easy to put a nano sim with adaptor in this phone anyone had any problems ?

Yeah I didn't check until I got home :disappointed:

They do look new though, so I guess it's OK. I think you may be right and they may have had the SIM added and then removed.

Did you not ask them in store? Maybe they are sim free phones that had been opened to put a sim card in the box then removed again.

I would deffo have questioned em in store as too late now you have em home really. But as long as they look new I can't see an issue.

I got two (one for my father and one for myself) and collected it from store. Just got back and both boxes have been opened (seal is broken)!

One had a broken seal, then a red Vodafone sticker on top (which was also broken) and the other had no red Vodafone seal, just a broken seal.

Plus they're not Vodafone branded boxes (to remove the SIM card since I chose keep my existing SIM), and there's no SIM in there, so I don't see why they should have been opened.

Anyone elses like this?

Google Keep?

Have been trying to order a second phone but no luck. If I log into my account it says 'We're working hard to fix the issue, so please try again later.'

If I try to create an extra account I just get there is a problem with your order please call etc.

Tried again through online chat and they eventually sorted it but don't know how (had to click on links in chat)

Not sure I believe em as dpd has usually been here by 2pm latest.

Ooh Wonder if mines out for del too, tracking says accepted.....

Just chatted but it was long winded. Eventually got my order number. On tracking it says accepted but he said its out for delivery today via dpd but could not give me a tracking number. Tracking is wrong or he is wrong so yours may also be out for delivery who knows lol.

wonder if this has any re-semblance to the LG G2 deal in 2014, if you have a chance of letting chat process it for you , have a go you might get a free phone.........

Tried going onto customer support, looks like they've sorted the mandatory top up section :disappointed: getting same error.

Sorry, there's been a problem

Sorry, we haven't been able to reserve your items. Please wait a moment and try again, or call us on 08080 408 408 to complete your order. Our lines are open 8am-8pm, seven days a week.


Been having the above message since yesterday :disappointed: any ideas?

I might have to purchase another then I'd have 2 Moto E phones as spares :smiley: Worth £45 each at CEX unlocked too

I used the chat online as I didn't have any conformation of the order. Really nice guy looked into and said he put order to priority but I not bothered how long it takes as l just wanted to make sure the order went through.

Forgot all about the full stop trick, will make a note for future.

Tried to buy it.. but they can't process my cards, then they need to verify my accout with security code which I need to get by calling they support or visit store with passport/driving licence... So much effort, so I just gave up.

Maybe for next time....

Assuming you may have a Gmail account, remember you can add full stops within your current address to make it unique to a third party. Google ignores these so you'll still get the mail. Similar trick adding a '+' and appending text before the @ symbol.

Is that not the whole point of having play store and a smart phone? Loads of note apps take your pick.

Sure it will turn up. If chat is anything like their overall customer service it will be a waste of time anyhow. Only used a new one as my main email was already registered.

Keep getting "Sorry there's been a problem" when trying to order, any ideas what to try or shall I just wait and try again?

Just every note taking Android app out there? Or scribble on the box? :laughing:

does this fone not have somewhere u can make notes?

If you want it maybe try the online chat with them?

Never got an order number, just a text saying they are checking the order etc. Any email that got sent will be flying around in the ether as I used an email account I forgot was dead.

Nice! (Lucky?)


Same here, although I ordered late Sunday.

You can track your order here - https://www.vodafone.co.uk/shop/existing-customers/track-my-order/index.htm

Not bad, ordered Saturday and had no dispatch notice as yet.

Moto E 2nd Gen but RRP is £109 comes in at no. 5 in this Top 20 and is the best budget 4G phone intended for UK sale we've seen. http://www.pcadvisor.co.uk/test-centre/mobile-phone/20-best-budget-smartphones-2016-uk-summary-buying-advice-3473395/

Ordered yesterday, delivered this morning. Not too shabby I'd say :-)

Who married you??

I mean you pull a bit of paper and the world would end what a silly thing to say don't be scared give it to your wife let her get it out then watch the magic

This is a million times better than the Smart First 6.

My belief also. I'm progressing up in the smartphone world by replacing my Voda first 6 with this deal. I'll only update further when the next better spec comes down to my price levels:)

Presumably this (while still a budget smartphone) is a sifnificant improvement on the (similar or slightly cheaper) Vodafone Smart First 6????

Collected in store in Belfast no problem, can confirm it is 2nd gen (XT1524)

Got ebay unlock code, took around 1hr (dont forget to send them your IMEI lol)

mobunlockingmaster

I don't needed but ... I bought 2 just in case! :wink:
Great find

Just got mine, looks like courier accidentally stuck a finger through the box as it's quite bashed up and has a visible tear. Keeping it sealed for now, may be an ebay sell on...

When I bought the original phone I paid online and did collect at store as they had stock. They gave me a receipt etc when I showed them the printed order.
When I returned it this morning I showed them the receipt they gave and they refunded my card and gave me a refund receipt. I will keep an eye on it to make sure the refund does take place.

How is the refund processed if you ordered online and return in store? Did they give you a printed confirmation?

I can see them taking the phone back and the refund failing to materialise online.

Turned out mine had a faulty sim slot, returned it fine this morning but they didn't have any in stock to replace the phone and none in stock in other stores in my area. I asked if they could order one in for me but they can only do that for contract phones. Went back online to order another and it wouldn't let me order it as my online account was cancelled or something, I assume it's because I returned the phone. Phoned up customer sales to buy one and they said to ask the store to order one in :-\

Ended up using a different email address to order it, just need to wait 2-4 days now. So if anyone wants to buy another for someone else or ends up with a faulty one just be aware you might have to use another email address if your own stops working.

Alles klar..

I've used my O2 number too and went fine...

It's a strip of clear plastic with IMEI and FCC ID label on either side since it doesn't have a battery compartment to hide it in.
Second SIM slot (no electronic gubbins I believe) is above microSD slot covered with blanking plate.

It's either a TOP SECRET GOVERNMENT MISSION MEANT ONLY FOR YOUR EYES.
Or the IMEI number.

Bad things will not happen if you pull out the paper.

Silly question...
The wife's Moto E, which arrived yesterday, has a slot which is filled with a bit if paper. It's on the opposite side to the slots for the SIM and micro SD card. There's something written on the paper but I can't make out. Is this a second SIM slot and would bad things happen if I pulled out the paper?

worth having just to listen to music, or a SONOS controller.
can hardly buy an mp3 player for £35.00

Home delivery 2-4 working days now! Prefer this rather then going to their shop for collection- bad experience:|

Dropped the S5 plus last weekend - this neatly replaces it.

Oddly a £35 phone has ... decent performance, Marshallow (S5 plus never got it).

Beginning to question the premium Androids now.

You do know it's nearly 01:30? The eBay guy is probably in bed, like most other people...

So the phone is locked to Vodafone how long does it take to get the code I paid the Ebay guy 1 hour ago

I went through eBay buy it now sent my IMEI now so how long does it take and is the phone locked to Vodafone because when I put my EE sim in phone asks for a pin is that normal or it's not unlocked

I am on O2 and 4G is working fine...

Wrong. I entered my O2 number, bought the phone and picked it up today.

Good find!
Ordered one for my sis without top up. Yeay!

​I use an app called Battery Percent Enabler. It's on Play Store. Not tested it with Moto E but can't see why it shouldn't work.

If you're not a Vodafone contract customer, you need to buy an unlock code from eBay. They are open for business 24/7 :wink:

How much do you care for your £35 phone? Are you going to keep it in your pocket with keys etc? If you want it to last, then yeah a few pound is probably worth it to go tempered.

You'll be able to use SIMs from any providers (world wide), it'll then come down the country of use and bands they use. I think you'll be good to go most places.

It takes a Micro SIM. Google can quickly answer questions like this.

What kind of sim do I put in and how shall I put it in the phone

will unlock code make phone usable internationally?

Is it worth getting a tempered screen protector?

I meant at 11.15pm because I don't know how to go through the unlock process

Yes, you can. Look back over the last few pages, lots of recommendations.

I use the Power Toggles app to allow an easy widget bar on the notification menu to toggle wireless, sync, Bluetooth etc - and as part of this as it needs to show it's running, you can select the battery percent to show permanently at the top of the screen - https://play.google.com/store/apps/details?id=com.painless.pc&hl=en_GB

Anyone finding the vibration to be inconsistent with key presses?

e.g. sometimes if I type really fast some letters doesn't vibrate (or if its near the screen edge)

​​Had a similar very bad experience. Picked a store with stock showing when ordering online. Got the ready to collect email shortly after. Only got round to going to collect a few days later but to my surprise they said they had none in stock.

Went round in circles on Vodafone phone system as without having an existing Vodafone number you can't get through to most options. I couldn't even get through to an option to complain.

Online chat said the ordered hadn't been dispatched yet but couldn't say why or when it would.

Order tracking showed it as still only in progress.

Tried complaining on Twitter. Resulted in someone calling me who was meant to call back in 72 hours after investigating but never did.

In the end I only managed to get mine almost 2 weeks after ordering by starting a new order for it on the site each day so I could check if it was in stock at the store I'd ordered from. As soon as it was I went to collect. No help from Vodafone whatsoever.

Probably my worst ever online shopping experience! Has put me off ever swapping to Vodafone network. Clearly have some issues with customer service and their IT systems.

Can I unlock the phone now

How to get battery display percentage bar on the phone

​Had a good read on xda but its a big thread. Must be better than stock mm as its not as fast as it could be on the 3rd gen moto G which is almost same spec.

Happy to report CM13 running fine so far. There's a good guide over on XDA on unlocking the boot loader and flashing a custom recovery with fastboot. The only issue I had was I forgot to flash a Gapps package immediately after CM13, you need to do that before booting CM13 for the first time.

I have ordered one tonight and have received a Thanks for your Order email and text msg.

went to buy this from a vodaphone store, that was the last one on the shelf, sales person started the transaction but did not go throw as the phone was on reserve, I did ask the sales person about the samsung j5 to my surprise he offered to me for £45 including the top up SIM. Bargain

​no. jus txt to say being delivered on day of delivery

Thank you espirit.

no confirmation email, just an update on day of delivery. so a bit of a sit and wait game unforch.

I have just noticed I have 4 emails from Vodafone but they are all about registering my details. Nothing about my order for the Moto E which I paid for online to be delivered to me.
Did other people get a conformation email about their order?
Thanks

a thrifty missus is a good thing. not that my ex would agree :smile:

Well I'm shocked, got all excited for my phone to arrive between 12-1pm from DPD who are normally like clockwork.. Unlike the dreaded Yodel. Then, the unthinkable happens... DPD turns into Yodel, and claims to have attempted delivery but no one rang my bell or knocked on my door? I wrote to C/S who said no chance of redelivery today - but upgraded to by 12pm delivery tomo. Didn't even know that was an option!

So irritated I went out and bought a Lenovo Kia PMSL and tempted to not accept the Moto E. But maybe that's cutting off my nose to spite my face.

Ordered Friday (without top-up). Arrived this morning by DPD. Unlock code ordered. Wife is happy!

Looks like you are right - one user got their 200gb card to work!

I'm sure that with Vodafone and O2 you need to top up and buy a bundle before you can access 4G. With Three and EE you connect to 4G automatically without any credit.

Mate you are *****(That's 5 Stars incase some of you start banning me)
Your technique works a wonder. Initially I did a search and nothing was coming up truce... and I was wondering if I will succeed then I noticed I copied the ' before the search so it was all over the place. Anyway when the search results show up I click on the 2nd Keep your existing SIM the one with the RED notebook on the left of it. And now I have my phone without the Top UP.

Update
I have now placed the order and will be collecting it in 2-4days when I get an confirmation.

Thanks a million!!!

thanks whats the speed of card is good for these i dont know anything about sd these days

​Planning on putting cm 13 on mine once it arrives. Is it running smoothly? Easy enough to do as not installed any cm for some time.

​I have read posts on xda that have 64 a d even 128 gig ones working ok.

32gb - the phone can only read up to 32gb.

Does anyone have this phone work on o2 4G?

I've unlocked mine - it can get Three 4G but I'm stuck at HSDPA+ on o2.

​It's the speed of the card that matters not size.

Whats the best SD card for this im thinking either 32/64gb ?

I take it you also have a 3 SIM, thanks to your reply to my query. I will order it, as it is very cheap and if I can use it on my 3 SIM I will be happy.

Does no one actually use the internet these days? A quick google and a video review later and you know everything there is to know about them. I have done just that and mine has not come yet.

You can only change the plastic band that surrounds the phone.

​I have collected the phone today, I had to verify the card used to purchase and show drivers licence for Id. They didn't ask for my existing number. I have unlocked the phone using one of the eBay links above and can confirm that I have used a 3 sim in the phone. it is currently updating to marshmallow x v happy with this so far.

back cover isn't removable? how do I change the case then?

Nah they had plenty in stock (at least 10). They brought them out to me when I visited the store but told me I cant do it without buying £10 credit at the same time, and if i buy it online with keep existing sim I can't collect in store only delviver home (unless \i select a 2-4 days store)

I think that's more related to stock levels?

Been loads of links to cheap unlocks already. Just look on ebay.

Just had mine delivered anyone can suggest any cheap unlock codes

Bought and selected collect from store. No hassle at all when collecting, only asked me if I had a sim as option on the order was no sim needed. Handed phone over and that was it.

I'm able to get the keep existing sim option and get to the checkout with no extra sim, but it's impossible to deliver to store unfortunately.

Edit: Ok to clarify, it's possible to get it delivered to store in 2-4 days using keep existing sim. But the site doesn't allow you to deliver to store same day with keep existing sim.

Yes. I've just unlocked using the ebay seller recommended on previous couple of pages. Went into settings afterwards and ticked the APN box for 3, and all good! Just downloading the updates.

I've moved over from a (broken) nokia lumia 520 (although fixed with the youtube trick for the broken soldering) and straight away this is a MUCH better phone. Goodbye windows phone and thanks OP!

I am using my nokia charger though, which does at least seem to work just fine :-)

This isn't true at all. There are multiple ways of choosing the "keep existing sim" option, as are detailed in this thread.

I did the refresh method, and the button shows up at the bottom for about a second, so you have to line up your mouse with the button before you hit F5. I picked mine up from store this morning no questions asked.

​I clicked on the "use existing SIM" option and collected from store. I put my 3 phone number in the box then I received a text advising me on my order. All they asked in store was whether I had a Vodafone SIM card or not. I said yes and that was it. No top up needed.

Motorola says U1 type MicroSD card can be used but reports that apps run slow, U3 will be better...
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/109134/p/1449,9582

So after trying to buy it from the online shop for two days on three devices, and then trying at two stores with stock. I found out that the keep existing sim option will only work if the number you enter is a vodafone number. Otherwise you have to buy a £10 vodafone voucher or a sim card with £10 credit.

You wont be able to buy this and have it delivered to store with keep existing sim no matter how hard you try, and because there's no error message because the option isn't meant to show for non-mobile users, it's a big waste of time.

​No hoping needed. It 100% works as its a 4g unlocked handset once unlocked. Moto G 3rd gen works perfect on 3 as will any unlocked 3g/4g phone.

Thanks OP - ordered. Ordered for delivery - website quoted 1-2wks - order says 2-3 days - wish I'd done store collection now. Oh well see if turns up this week.
Will be used as spare as my Samsung needs to go for warranty repair

Ordered. Hopefully works OK on 3 - for £35 worth the gamble.

​3 SIMs don't work in 2G phones but should work perfectly fine in 3G and 4G phones

thanks for letting me know :smiley:

From past personal experience if the phones needs unlocking 3 is not part of it . I have unlocked two phones previously and both of them didn't work with 3.

Have you unlocked this phone and used it on 3.

​i only got msg to say order received and once confirmed will get an update but got nothing till today. Msg jus to say it's being delivered today. I did however track Vodafone order by putting in order number n postcode on their website.

This is all very well but what will you be doing at 3:27pm?!?

Bought online yesterday, with help from here on how to buy without top-up (disable Javascript in FireFox). Picked up in-store this AM 09:00, with no hassle or waiting (or even having to show Driver's licence or proof of address) Unlock code ordered at 11:00 AM, received at 12:00, phone now sim-unlocked, and is happily updating to Marshmallow (Android 6.0) Thanks HUKD! Code from here, £1.29 http://www.ebay.co.uk/itm/Unlock-Code-for-Motorola-Moto-E-Mobile-Phone-Moto-XT1022-XT1021-XT1524-/221439546897?hash=item338ed35611:g:LOkAAOxylpNTRULl

I went for it in the end yesterday, perhaps with similar thoughts.

Many phones don't have gyroscopes these days. It's an annoyance but not a deal breaker.
Oh, can anyone suggest a good link for clear instructions on how to root this phone? 8GB storage ain't enough these days and I want to use Folder Mount on it. The Adoptable Storage mode isn't what it's cracked up to be because most of the apps I want can't be moved onto the card.

Indeed. If only you could take the battery out of them and run them 24x7 with a USB /capacitor power supply... oh, wait, off I go to order another one!

It works ok. A lot of apps can't be moved over, but I've got well over a GB on mine. Without using that I would be constantly struggling for space and deleting things.

Lack of compass doesn't really matter. It works out which direction you are going as soon as you start moving.

Just bought one with the Javascript plugin disabler, great!

When you think about it, and compare this phone to the Raspberry Pi or Amazon Fire Stick, which have roughly similar specifications to this (Snapdragon 410 or equivalent and 1GB RAM), and are also priced at £35, this really is a steal.

I mean, the Fire TV Stick and Raspberry Pi are reasonably priced anyway for what they are, but with this you get the added bonus of a 4.5" screen, built-in battery, earpiece, two microphones and a speaker, two cameras (which admittedly are mediocre but you can't complain!), and several sensors such as a GPS module and accelerometer.

When you think of it that way, this phone represents outstanding value for money.

Just ordered one for pick up in store, after seeing that they've gone from 1-2 weeks back to 2-3 days availability.

apparently with android mm you can merge a uhs u3 sd card for internal storage. anyone tried this? does it work in practise or are ther problems

jus got txt going to be delivered today.

My order from the 17th is still listed as "Your order has been accepted" rather than "Once your order is confirmed, we'll get your device ready to be delivered by our courier company. " Should I be concerned or is it progressing as normal?

​from reading around it appears that Google maps won't autorotate, and you can only view it in overhead mode, which isn't great for driving. can anyone confirm this?

Yeah will work perfect. Just will not k ow which way your pointing on map.

​im assuming it still has GPS and Google maps will still work though?

Good to know they are being dispatched.

mine is arriving today via DPD.

! got a case/stand and glass cover from n4u-online-shop on ebay back in November for £3.99 Shockproof Dual Layer Heavy Duty Case Cover & Glass For Motorola Moto E 2nd Gen £3.99 Names 4 U Ltd, Wigston Business Centre, Leicester, UK, Leicestershire, LE18 1PS

After unlocking it yes.

Wow, what a price. Can anyone tell me if this works with 3 sim

Another positive recommendation for this seller " mobunlockingmaster " from me too. Took a few hours to come through but unlock code worked fine

I have one from a previuos deal. Works fine with marshmallow.....

Ordered one for me and one under wifes account.... We'll see if they are delivered.....

Re-registered under another email address - seemed the least complicated way...

thanks OP ordered one. have been looking for a cheap mobile with good battery life for my parents. lack of compass doesn't matter as my parents are most unlikely to be using gps.

I have been trying to purchase the second one but unable to pass Express Checkout :neutral_face:

Trying to decide if I want to go for it. Classic HUKD dilema. I'd use it as a dedicated 'home remote' for my music (Chromecast, BBC Radio iPlayer) and lighting (TCP Connected bulbs). In its main home it'll also be setup as a security camera using something like this. Plus, it's a spare phone if/when needed.

Hmmmm, dilema :laughing:

Just ordered for the wife, can anyone confirm they are 2nd gen?

Wonder when they will be dispatched?

I heard my son rattling around in is bedroom and then came down and said I found this in my drawer...a Moto G 3rd gen 8gb that he forgot he kept after getting an Honor 5X lol. Just setting up now and will have to decide if to use this or the Moto E.

Anyone managed to buy a second one by getting past Express Checkout Already Registered black hole webpage failure?

Can anybody recommend good case and protector for this moto e?

No, picked up today, has lollipop and it is asking me whether I want to upgrade to marshmallow. Are there any reasons not too upgrade i.e phone is underpowered, apps not working?

There are 2 links on this page alone.

Anybody recommend cheap unlocking for this phone, cheers.

Ordered, picked up, Marshmallowed, Unlocked thanks for tip.

I got an unlock code from MNZ Technologies Limited on ebay back in November for £1.35 and it worked fine. ([email protected]) Customer Services: 0121 769 2092 Monday – Saturday: 9am to 7pm

It will more than likely already come with it. The demo unit I played with in store had it.

I tried both unlock_phone_4ever and mobunlockingmaster - neither of which was able to offer me an unlocking code as it wasn't in their database for IMEI

It it worth upgrading to marshmallow now (update is available) or holding off?

I used this ebay seller too and had unlock code and the phone unlocked within 10 minutes successfully - thanks OP also ordered another one of these phones now - vodaphone do seem to make things extremely difficult for customers

Thanks hope rest of us have same success

Bought the phone yesterday, bought the code this morning and encountered no problems at all. Code was only £1.29.

Cheers mate, did you do this recently?

I used this guy on ebay. Excellent feedback and code was received within a couple of hours. It worked perfectly well and the phone was instantly unlocked. http://www.ebay.co.uk/itm/221439546897?euid=f37e8fe1dfaa4835bec55ca53d58ee74&bu=43202768434&cp=1&sojTags=bu=bu

So can anyone confirm they've got an Ebay unlock code to actually work. Fair few comments seem to suggest no

Goes back to £50 tonight I have been told.

Anyone want my reservation? North London. After **** poor service and not going to ever use vodaphone again

According to the OP it can easily be unlocked.
Does this help?

http://www.ebay.co.uk/itm/Unlock-Code-for-Motorola-Moto-E-Mobile-Phone-Moto-XT1022-XT1021-XT1524-/221439546897

Let us know once you collect it if it can be unlocked thanks

????? Has anyone had success unlocking it ... if i cant i may aswel cancel my order hate vodaphone i will be annoyed if i cant

Yes, and so should every other seller ..... you know its not going to happen.

​thank you preecey x

I had that yesterday, I just kept refreshing the page until it worked.

Tried IE, Firefox, Chrome and mobile Unable to buy on any. Continue button on address page fails every time. "Sorry the link you have typed is broken". "The page is broken".

Can anyone recommend an unlock service that has worked for them with this handset. I've tried one seller on e-bay without success.

hmm had this problem with a MotoG 1st gen, it's never been unlockable (tried again recently). not sure if that'll be the same here but... yeah it's weird. sometimes the sellers who charge more have access to more codes, sometimes you're stuffed.


phone showing 1-2 weeks wait now.

If I get this, will I find it full of un-uninstallable Vodafone bloatware?

Motorola should play fair and explain why consumers are paying more for buying in the UK.

Hi Vicky, you will be able to use other Vodafone based networks like Lebara or Talk Mobile in this without the need for an unlock. Talk Mobile Pay As You Go should be fine for a 9 year old. Calls are just 10p for an hour! However if you'd rather buy bundles then Lebara would be best suited.

:laughing::laughing::laughing:

The deal is in the UK, which is different to the US .... In case you didn't know, UK prices do not match US prices.

hotukdeals

Cr*p, just spent £50 on this last week.

voted hot...and ordered.
thank you op

just ordered for my 9 yo ds. would prefer to unlock it, but if I can't for a while we will just put up with Vodafone. I did check in my local asda and tesco and the same handset was between £20-£30 dearer. v pleased as I can collect tomorrow x

​Use a phone to buy it as its automatically there on a mobile browser.

still cant manage the no sim bit , im on tesco as you get a lot for your money . can anyone share a link for the no sim part please. thank you

Bought one and been trying to unlock it - tried two ebay unlocking code sellers and they both advised that the unlocking code for the handset is not found (not in the database) so advised a try in a month or so.

​It says my card isn't fast enough and that's a UHS-1. Genuine, purchased direct from Amazon.

Good for money

Bought one! Many thanks OP

Did they ask you for a Vodofone tel No?

Just ordered, can't say no to a decent backup phone at this price!

Hot and ordered. Plus this phone has support from the Cyanogenmod community.

If it hasnt already been said, Chinese firm Lenovo now own Motorola and didn't they come under scrutiny in the past for putting spyware on their Tablets??

Class 10 is UHS-1, and afaik, no UHS-2 or UHS-3 card has reached mass market with any performance gain

Wow Thx op. Actually enough to go around for a change lol!. Great little buy. :smile:

just ordered two one for my daughter and one for myself as a backup phone

I've had mine a few months, paid £40 and I'm very happy with it. Marshmallow runs really well (reset it in recovery afterwards if you're upgrading from kitkat), battery life is great. Camera is ok too.

The storage is a little low so you will need a uhs sd card to hold some apps. (My class 10 card wasn't fast enough).

​Looks nice but it's not that much of an upgrade from the Smart Ultra 6. It's got a Mediatek processor, 5.5" Full HD display, 2GB RAM and 16GB storage. I was hoping for 3GB RAM.

The deal is in UK not USA because thus phone is normally around £80 here.(Argos for example).

Ordered, thanks for letting us know.
Did anyone look at the Vodafone Smart Ultra 7 with the download source code? No prices mentioned yet.

I used a dead gmail account as forgot it was dead so got no email. The money has gone out and I did get a text confirmation as put my mobile number in. Just hope Vodafone send em all and have enough as they are a bit pants at getting stuff right lol.

just means your local store have not got stock currently, none of my local stores had any . so went with delivery which is also 1-2weeks

My order confirmation says I can collect from my chosen store in 1-2 weeks. How come some people are collecting straight away? (or did I click on the wrong option)

Picked mine up from store earlier. They didn't ask for proof that I was a vodafone customer or my mobile number, they just verified the card I used to pay online via chip and pin and gave me the phone. Thanks OP, this is a bargain.

Picked mine up from store. Found a dead pixel (black) on the display which is annoying. Can I take back for a replacement do you think?

The continue button on the deliver to store page doesn't work for me. Tried multiple browsers

I was finally able to get one today! I currently have the moto e 1st gen and have had no issues with it - and the battery is now not holding power! I got this on Aug 2014 and paid £40 so if this lasts as well I will be happy!!

....and oh so subtle :confused: ..... :laughing:

Stylish!

£3 upgrade? https://www.amazon.co.uk/AOHANG-Portable-Flash-Selfie-Smartphone/dp/B01ET55NHG/:laughing:

Look at some video reviews on youtube. There is deffo no flash on the 5mp camera. You will not be buying this phone for its camera quality at end of day.

All unlock codes on ebay are official unlock codes from motorola's database so it is a genuine way of unlocking. Plus if Voda refuse just go direct to Motorola as the warranty is with them.

Gee some people just analyse everything. Its a very cheap phone with a cheap unlock code. Not like its a 400 quid handset is it?

People buy chinese phones from China at 3 times the price and they may as well have no warranty at all. Lifes too short lol.

Sigh. If you're so concerned about this then why not consider using a Vodafone MVNO like Lebara or Talkmobile. Their SIMs will work in this phone without the need for an unlock. Happy days.

If you do unlock it and in the unlikely event that it breaks within warranty and you arrange a replacement in store or over the phone - the response you need to give if they ask if it's unlocked is NO. There's no way store staff will be able to tell if it's unlocked unless they insert a different network's SIM inside. And I doubt they'd do that.

Maybe - if you buy unlock from them - they register it in system.All unregistered unlocks in their database - means made from other sources.
P.S.
AS well officially to keep warranty - unlock possible only after 1 month and only from them

Just googled the flash thing and found contradicting reports of whether this has a flash.
Anyone with this phone confirm whether the main camera has a flash or not? Thanks

to buy with existing sim right click the page once it loads and view source then search for existing you will get a href blue shortlink (the address that the button links to) click this and it will add it to cart. Thanks guys needed a backup phone cheap

The unlock code will be the same regardless of where you get it from. So how will they tell? It's just scaremongering

Vodafone comment:
"If you unlock the phone from other sources, the warranty will become null and void"

Buy it by phone or tablet browser. No need to play with f5 etc.

But no flash, but at this price its OK

£19.99 for a PAYG customer

btw looks like Vodafone make unlocking for free - online - they have video how to http://support.vodafone.co.uk/Joining-and-Upgrading/

​Who really cares at 35 quid? Unlocking a phone has never invalidated a warranty.

I just came out of Vodafone Swansea and had a play on this 2nd gen Moto E. It was already running Marshmallow. None in stock though so left empty handed.

No, you're just unlocking it. If you root it then that can be considered tampering.

UNLOCKING DOES NOT VOID WARRANTY!

.but if you bought from Vodafone and after unlock = made changes and delete Vodafone attachment,they can say that you yourself made damage to the phone and they are not responsible for it....

​ Capture the moment quickly, by activating the camera with just a twist of your wrist. Take great selfies and photos with cameras on the front and back, then share with friends.

System architecture/processor

4G LTE:
Qualcomm® Snapdragon™ 410 processor with 1.2 GHz quad-core CPU, Adreno 306 with 400 MHz GPU

Out of interest how is telling us about a US price(when this a uk site)for a different version of the phone helping us out?

I ordered yday 12.40pm, jus got email to say order is received, will be checked n update given soon. nothing yet tho

 More specs here: http://www.motorola.com/us/consumers/shop-all-other/Moto-E/moto-e.html#moto-e-pdp-specs 

.but if you bought from Vodafone and after unlock = made changes and delete Vodafone attachment,they can say that you yourself made damage to the phone and they are not responsible for it....

That's correct.

The official model number for this is XT1524.

​Raw deals all the time. So sad but nothing you can do about it.

XT1521 is a dual sim version of the original moto e 2nd gen. I just called Motorola to confirm this.

Yes, good old Rip Off Britain! We always pay more than everyone else unfortunately.

So what's the best way to get around that if you're not with vodafone?

​You are correct. I am just saying about the price.Thats all.

I'll have to try it later on today when I'm not home alone! My phone is unfortunately broken right now so this is ideal if I can get the existing sim option to come up.

Moto E 2nd Gen is a Dual Sim phone.

​Are you in the US?

Add US sales tax to that, because it isn't included automatically unlike over here.

Plus those prices are for the older version, which should be avoided. This deal is for the new one with a Snapdragon 410.

As we're not in the US, that's not particularly relevant is it? You can't get it any cheaper in the UK. :smiley:

No i havent i got a text saying they will be in touch that was at 11.30am

-___-

There quick enough to take the money out my account though

(Sorry i have just checked junk mail folder they are all in there )

This phone is selling between 19.99 and 25 USD in almost all stores in US. So where is the deal?? "

Absolutely not.

Warranty will desappier after unlocking?!?!?!?!?

But thats for a 3G Moto E. This one is a Moto E 4G.Not sure if that makes a dfference

A glass screen protector will save the screen from cracking if a phone is droped face down. Depending on the amount of force and distance travelled, usually only the screen protector cracks, leaving the real screen behind it intact.

When did you order it?

​Is cm 13 stable yet? May try it as long as you can un root it after install assuming it comes pre rooted otherwise I cant use my banking app. If it makes it a little faster it may be worth it.

Yes me within 10 mins of ordering. I paid to have it delivered as not a Vodafone shop near me.

I did it on Moto G Mobile. The option to keep sim wouldnt come up on iPad,Laptop or Tower.. Can you borrow someones mobile and order on there ?
The keep existing sim box is on the bundles page right at the bottom of page.

Go Cyanogenmod, remove any bloatwere and speed it up..

https://digitz.org/blog/cyanogenmod-13-marshmallow-moto-e-2nd-gen/


i.e.

Basic Installation
+ Google Apps (GApps).

Then install your own applications such as -
Boxter email (or Outlook).
Anything else.

It means your phone will have no Google stuff on it...and you choose to install it.

Ordered just now with the help of our valiant friend with the F5 tip. But you have to be super fast. Naughty Voda people.

Did anyone get the confirmation email?

Could you take a screenshot of this? I can't seem to find any option to keep the existing sim on my tablet.

A screen protector won't protect the screen for cracking if you drop it. As I know to my cost with my old Lumia which now needs a screen replacement. Admittedly that didn't have gorilla glass, but the screen protector only stopped scratches not cracks. Don't know if a gorilla glass screen plus screen protector will be any more immune to cracks than just a gorilla glass screen, but I suspect not.

Yep. Got one a few weeks ago when it was £39 and it upgraded to Marshmallow no problems.

Ordered and heat added.

Thanks OP :smiley:

Took me hours to order as couldn't catch the keep existing sim so used a mobile to order and it automatically comes up with keep existing sim.
Thank you tyr.

A lot of phone for the money, I had the 1st gen for a while and never had any issues. Great phone to have for a back up just get unlock code from eBay.

ordered, now need a case any recommendations

Why didn't you just get it delivered for FREE it would've saved you the hassle and stress you had to go through.

Call them now and claim compensation for the aggro you've been through I know I would.

Asda had them for £40, a lot less hassle to get one!!

Yes.

Gorilla Glass won't protect the screen from cracking, only scratches.

Will this work on three if unlocked

Given that it has a Gorilla Glass 3 screen, is there any point in bothering with one?

Things like this are all too common, and it only seems to be Vodafone who deliver such poor service.

This is a good deal however, as long you actually manage to receive the phone and unlock it straight away to use on a far superior network like Three or EE.

Be careful

I 'bough' one of these last time the offer was mentioned here on hotukdeal.

I paid for it online, for click and collect at my local Vodafone store.

It all went terribly wrong.

I waited as instructed for a couple of hours before going to the shop to collect it. But they wouldn't give me one even though they had them in stock. Apparently the computer system wouldn't let them. It took more than an hour instore before I left without the phone.

Then after two phone calls to Vodafone it was decided that the order be cancelled and I would be refunded.

But ..then I checked and they had taken the money from my credit card but not refunded it. More phone calls.

And visited the store where they also spent about an hour on the phone.

Eventually, I contacted my credit card company and did a charge back. All a bit of a nightmare. Needless to say I wasn't happy. I had spent hours on the phone and visiting the store.

I am currently trying to buy this phone on the voda website.
The website is available to me. but the phone itself is not :disappointed:

its 4G LTE

This is the 4G model.

The Moto E and Moto G do not come with mains adaptors, just the USB cable.

​use mobile vodafone site , scroll down to the keep existing sim or number. easy good luck

Has anyone any idea if Amazon is likely to price match this phone or would that only happen on a weekday?

Also GSM Arena mentions a 3G and LTE model of this phone, which model is this please.

​I think they mean quarter HD haha

This link appears to be working to keep your own sim http://shop.vodafone.co.uk/shop/extras/extrasAndAccessories.jsp?keepcurrentSim=true&_requestid=14184

yes, it is given , under overview, in bold text

The new Motorola Moto E boasts a 4.5 inch quad HD display, a fast quad-core processor and a full-day's battery life - so you can get on with yours.

Try reading , muppet :smiley:

What size is the screen on this please? Checked the spec on Vodafone site but it's not given! Muppets

Ordered for my grandmother - thanks

An alternative unlock is here. My code came through in less than 20 minutes.

http://www.ebay.co.uk/itm/221439546897?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

Anyone recommend a screen protector? Phone isn't for me, but on my phone I had a screen protector from ismooth but they don't sell on Amazon UK anymore.

No none of the moto e or moto g phones have ever come with a charger.

Silly question...just picked mine up from instore. Does it not come with a charger? I only have a usb lead included. Cheers

Thanks for the link........

Do Vodaphone sub contract the running and maintenance of their web sites to ISIS ?

Ordered one this morning and picked it up a couple of hours ago. Was in the shop for about 15 min. to complete transaction. Sales person seemed surprised that you could buy the phone without a vodaphone sim.

Now all I have to do is wait for my unlock code to come through and order a case. Excellent bargain. :smiley:

Excellent deal. Just collected one from store :sunglasses:
Any unlock links please.....

Great price although 8GB of storage memory make this phone practically unusable as a smartphone.

Just keep trying to put the order through. I think it's server problems at Vodaphones end that causes this message rather than any problems with people's cards.

What is the link to unlock from ebay?

Thanks

​The email was in my junk folder

All I've got is the following e-mail:
Hello John,
We're checking the details of your order (WEB-xxxxxxxxxxxxxxxxxxxxx), and will be in touch shortly with an update.

​just try to order through new account I had the same,problem but with new account I managed to order

Ordered using Safari with the original CTRL+F method. Thanks OP!

anyone received order confirmation? I received email and txt saying details of order will be checked and they will be in touch with an update soon.

I tried few times again and success this time, it still works!

taken from gsm arena review

I also cant check out - Shame

I tried 6 times

bright conditions outside?, turn up the display to brightest.
It is ok on moto e

Hi - what is this like for using outdoors? I can't see the display on my old Samsung phone so this could be a good replacement.

If you choose to order online, collect in store and use existing SIM they always ask you for the Vodafone phone number you're using to upgrade.

It's not as good as the 1st gen Moto G but for £35 I'm buying one to replace my 7 month Moto E as the battery doesn't last as long as it did, plus I'll be nearly £10 better off after paying for unlock codes and trading in to Cex!

Welcome to the joys of ordering from Vodafone. Just give it a few minutes & try again. Better still use a different web browser or device. You don't need a Vodafone number to order even if you've chosen to keep existing sim.

Hi,

when finishing an order I'm getting an error:

Does it mean this promo ends already? Or do I need to put the phone number from Vodaphone network?
I've tried two different debit cards, same issue.

Just ordered, head added!

Heat might have to sell my Doogee X6 Pro now

Nice deal ordered one for parents.

Ordered one too. I am fed up of big phones that I need to keep in a case. I rarely use the camera, never use a front facing camera and not many apps so this may be a breath of fresh air.

**heat given** ordered - nice spare phone for 35 notes

Don't need a second phone, can't see why I'd use it at all. Ordered obviously.

Just ordered one to use with my existing sim. Going to collect it in a couple of hours.

Timing couldn't be more perfect as I managed to smash the screen on my cheap (£40) windows phone yesterday and last night began to look around for a replacement. This will fit the bill perfectly. :smiley:

I bought one of these when I was in America and I have to say I enjoyed using it more that my 6+ (size and android)

I would be using it now if it wasn't for the iPhone's camera

After unlocking - possible to use any sim card of any company or still Vodafone only?!?

Guys
Will this phone work with Lebara SIM? Thanks

Thanks OP, ordered. 1-2 week delivery wait unfortunately now but im in no rush.

Super helpful, thank you!

​As long as their data plan allows tethering abroad then it's really easy to set up. Once you've put the password into the laptop it will connect whenever you turn the hotspot on. It's just a case of pulling the notification shade down and tapping on hotspot! Repeat to switch off.

Is that cause vodafone are a dodgy company :laughing:

That's your bank blocking the payment guys,

​​​few weeks back when deal was posted for ee rook, people stated they've managed to get it unlocked via eBay for £1.79

few weeks back when deal was posted for ee rook, people stated they've managed to get it unlocked via eBay for £1.79

absolute bargain - thnx OP

do they still lock phones to a network ? could I use this on Virgin Mobile ?

great phone, gets the job done

Ahhhhh to order or not to order lol

To buy the phone without the topup (£35), go to the 'Choose your Big Value Bundle' step, then right click anywhere and 'View page source', then ctrl+f for ''Keep your existing SIM", then click on the URL directly above that text.

Can an owner please comment on tethering with this phone? Is it easy to setup?

Looking to give to a relative to take to europe so that they can tether to their windows 10 laptop but hoping its not a long process every time they want to tether. Thanks

great deal and find. thanks tyr.
excellent tip also. thanks for the help richie1. #98

Orderd

Nice find.

If anyone is still struggling to get the "Keep Existing SIM" option, a couple of alternative approaches for the Google Chrome browser and Mozilla FireFox browser below. They are both different approaches to disable Javascript so the the option will display. Alternatively if you're on a mobile/tablet anyway give the website a go on there first as the option seems to display by default on their mobile site.

Google Chrome Browser Method
*********************************************

1. Using the Google Chrome browser, install the extension here - https://chrome.google.com/webstore/detail/disable-html/lfhjgihpknekohffabeddfkmoiklonhm/related?hl=en This will allow you to disable Javascript when needed in the points below.

2. Go to http://shop.vodafone.co.uk/shop/pay-as-you-go/motorola-moto-e-4g-payg/sku88822

3. Using the add on disable Javascript

4. Refresh the page. Scroll all the way to the bottom and click on the button 'Keep your existing SIM'

5. At this point the page will look blank

6. Turn Javascript back on via the add on.

7. Replace the URL with, or navigate in a new window to: http://shop.vodafone.co.uk/shop/cart/cart.jsp You should see....




Mozilla FireFox Browser Method
*********************************************

In FireFox an alternative method:

1. Type 'About:Config' into the navigation bar.

2. Click the button to say you'll be careful!

3. In the Search bar type 'javascript.enabled'

4. Double click the top entry for 'javascript.enabled' to toggle the value to display as 'false'

5. Go to http://shop.vodafone.co.uk/shop/pay-as-you-go/motorola-moto-e-4g-payg/sku88822

6. Click the 'Choose phone' purple button.

7. On the next page you'll see a 'Keep your existing SIM' button. Click this and continue the purchase.

8. Once you've purchased your phone repeat steps 1 - 4 to turn Javascript back on.

I got this message :/

this or ee rook mobile phone?

yes I have this phone and I have the Marshmallow update.

Is there a Vodafone boot logo does anyone know? Thanks

Maybe your "M" experience with this phone is unlucky. Motorola is one of the few manufacturers that ship their phones with near vanilla software resulting in less lag and bloat. Poor experience is down to user level. As I said, I used to own a Sony Xperia SP (not as good as Moto E) and it can run Marshmallow fluidly - my son uses it now.

If your phone is already unlocked - consider custom ROMs to widen your enjoyment. Apart from a few missing things, the Moto E is a good phone. Look at the battery! Amazing for the price range

Thinking to order this for my nan was going to get samsung j5 from carphone warehouse but it says im not eligible for pay as you go upgrade :smirk: eventhough i am seems like its only doing pay monthy upgrades online as you have to enter home details they dont text code anymore will try instore tomorrow if not will order this as back up good price 1-2 week delivery seems abit silly though

If you can find the link on chrome on android the option to keep sim is there.

Why would I need to research it? I own one!! That's why I know Marshmallow is awful.

Gosh this cost me about £75 0n Amazon less than 6 months ago. The missus has the Moto G 3rd gen which I read was awsome an has turned out to be dreadful. This phone on the other hand is perfect. Just about the right size, nippy with no obvious lag.I have been more than impressed and for this price its a steal. Ok your not going to get high end speck but its such a good phone for most tasks.

See post #73 who kindly gave a link that seems to add to basket for £35

Thanks OP.
Phone ordered.

Cheers OP ! Have ordered to replace my wifes aging Nexus 4 that is slowly dieing

Hot! But I can't find a reason to buy it...thanks to HUKD I already have 3 phones...

can't get website to load with keep existing sim . tried f5 still not showing , have they removed it altogether

The site must be getting hammered as it just took me 8 attempts for my order to get accepted. Ordered for delivery as all the stores around me were 1 to 2 weeks collection time which was the same as home delivery.

Does anyone know who Vodaphone use for delivery? Is it Royal Mail/DPD or is it one of the less efficient couriers. Thanks.

Good luck when your SD card goes wrong! Marshmallow on an 8GB phone is perfectly fine - I had it on Sony Xperia SP. Not difficult to find the Lollipop stock images though for Moto devices

It's a great phone - full stop. Research thoroughly before commenting.

Rollicks you can only get delivered to card holder address. Any other retailers offering this price?

has anyone bought the Smart prime 7?

Likely to not get another update, but it's an officially supported Cyanogen device, so updateable:
http://wiki.cyanogenmod.org/w/Surnia_Info

I bought the LG Leon from the Vodafone store yesterday for £15 more as it has NFC.

Other than that, this Motorola looks a better option on paper, better screen resolution and £15 cheaper. The LG comes with a headset and wall plug as well but probably not worth the extra? What do you reckon

Call me petty, but please tyr! It's Pay As You Go, not Pay You Go.

Every time I see a phone deal of yours I always say it with a Yoda impression.

good phone fantastic battery life

if someone facing problem while logging account just try a new account, it worked for me

To collect from store you need the card you paid on, photo identification, and a utility bill. Seems perfectly reasonable...

Excellent thanks. Ordered and collected from Shop. Setup and awaiting an unlock code from ebayer. Brill value for £35 IMHO.

great deal,just ordered one for store collection tomorrow for a friend who needed a cheap basic smart phone.

If you can't get it at Voda, its £40 in some Asda stores

If it develops a fault I would rather deal with Asda than Vodafone :wink:

Good deal. Thanks!

Thanks ordered for store collect. Home delivery was 1 - 2 weeks??

The link is http://shop.vodafone.co.uk/shop/extras/extrasAndAccessories.jsp?keepcurrentSim=true&_requestid=55431 to keep your sim...

Moto has a bigger battery but non removable. No torch

This, or the original moto G?

So thats the problem, new account is solution then. Thanks.

Link not working for me.

We're working hard to fix the issue, so please try again later. - page hammered? or removing option with no top-up...

Just bought via mobile site and the option for keep your number is showing

I find the 'doze' feature does help battery life, but apart from that ............?

Have tried Android 6 Marshmallow. Only a very few apps will run as internal memory on an SD card, majority do not. Tried fast Sd cards no difference

Only downside for me is that at only 8gb storage since the marshmallow update it cannot run a great deal of apps before running out of space , I have to clear cache before installing updates all the time . Great phone though for a light user and a bargain price

Heat added

You don't need to buy a top up even online. Chek out the text of the deal. I found that refreshing in Opera didn't work for me, but it did in Internet Explorer.

Thank you so much ordered a black one thanks

its 4G

Is this a 3G phone only?

I've got this, and must say im impressed with the build quality. Only thing that lets it down is the lack of an led flash/torch.

Can you put memory card in this would the phone come with charger and cable earphones and accessories is it 8gb memory and easy way to unlock thanks

wowzers, I have this as my second phone. It was a bargain at £99 on release. only drawback would be that the camera is poor compared to the moto g 2nd. But the moto e does have a slightly faster processing speed, if my memory serves me at all :smile: mega heat <3

Just collected mine - 2nd Gen 4G
Thanks for posting the deal.

It will work with Lebara SIM? Thanks

Ordered thanks guys!

The mobile site is useless. Access the same page from my tablet and it comes up with the full desktop site with loads of info.
This is the 2nd Gen version with 4G, Snapdragon 410 quadcore processor, 8GB storage and 1GB RAM. Not too different to 3rd Gen Moto G (1GB RAM model)

Apologies, have a look at the mobile website and see how terrible it is, no description at all

Can anyone confirm if this is the 3g or 4g version?

Thanks for the post. Ordered for hubby. He did mention he wanted a new phone. I think he said samsung but this'll do. Beggars can't be choosers!

Thanks OP. Bought one for the wife to replace an aging T-Mobile Vivacity that's dying on it's feet. Was going to treat her to the Huawei P9 Lite but Vodafone put it back up to full price this morning and put the kibosh on that idea. Back up plan was to get the Lenovo K5 from Argos but wifey took exception to the fact that the buttons weren't backlit. Given the fact that she only really needs a mobile to make the occasional phone call, this is perfect!!

Great bedtime phone, only one that doesn't give me eyestrain (screen size and type I guess). I just use it on WiFi.

Great battery, good front facing speaker, takes sd card, brilliant device for the money, (though I would not use as a main phone, a bit jumpy sometimes).

Yes - Exactly as you say - The phone wont follow you turning around

Bargain! But the bar stewards insist on running a credit check so you can have one.

Regarding the lack of compass, am I to assume this means that when using a maps app, you can't turn around and have the map follow your turn?

Essentially the phone can use GPS to work out where you are, just doesn't know which way you're facing.

Bought, as previous poster says, all you have to do is right click, view page source, CTRL + F, type in "Keep existing vodafone sim" then click on the extra long URL directly below - it will move you on to the next page and add the phone without a sim to your basket. Bought, many thanks OP. needed a phone for a hot spot purposes.

Can't go wrong with a 4g phone running MM for that price. But surely it will be sluggish on MM as my moto g 3rd gen was not brilliant tbh.

Ta OP - ordered

thank you for this great deal.

There's a tick next to front facing camera in the specification.

What if the picture is wrong?There is no info ti suggest this is a 2nd Gen.

worst case, unlock and sell to cex for £45, making just under a tenner.

How can you tell it's the 2nd gen?

If you're on Chrome (or any decent browser) on Windows hit F12 and paste the following into the console and hit enter:

$(".similar-products").show();

Great way to hide things Vodafone!

Is this much worse than the moto g?

Moto E is a great budget phone, and you don't have to worry about suspicious Chinese update software embedded into the OS. It's solid at what it does too, pretty snappy for a budget phone.

This is the phone you get while patiently saving up for the premium handset you always wanted, or the phone you recommend to a first time smartphone user to help them get into new technology without the financial risk. My mum hates technology, but now she's listening to mp3s and texting like a boss thanks to this thing.

Thanks, ordered

Brilliant price. I picked up a brand new one unlocked from ebay for £50 a month ago and thought it was a bargain. Absolutely brilliant phone for that price.

Wow a bargain...

is this 4g?

thanks was looking for a cheap second phone

Its a great phone with great battery - I had a play with it & then sold to a friend - He gets 4-5 days with minimal use

Most people could get 2 days moderate use - Good battery and low resolution help things - Very responsive just lacks camer flash and compass for sat nav but still very useable

Bargain. I paid this much for the first gen when Amazon had it on offer ages ago.
Apparently this has/will get Marshmallow according to Motorola's upgrade page. Can anyone confirm? I did fancy the Moto G 3rd Gen for £90 but can't grumble at this.

had a go on this as a back up, great little phone. had the 1st gen.

also, they are crafty hiding the keep existing sim button.

thanks guys

any ideas how to avoid having to pay the additional £10 top up ??

I use one as my daily phone, I've had no complaints with it. I've used kevinlow82 on ebay for moto codes a few times, they've all worked and they're only £1.28

you had me at unlocking codes :smile:

Wow. Surprised this has gone even lower. It was rated the second best budget smartphone after the Smart Ultra 6 which has hardly been under £100. Hot

* PC Advisor's list of best budget smartphones has been updated to include newer models since I last saw it when the Moto E 2015 was at number 2. It's now their number 5, but definitely still the best value price wise