We don't need another scalper.

If you don't get them complain to Amazon that this happens too much and see what you can get out of them. Don't settle for less than 6 months free Prime.

still waiting on mine. Guess its gonna be poor reviews on mass.

nothing yet

Still nothing in the post

Post has just been.....nothing

Got my one today.. 2nd class recorded.

At what point do we complain to amazon

Yep still waiting.

Ditto

Same here

still waiting for mine.

Is anyone else still waiting for delivery?

​I paid the bill on the 8th June.......

Still waiting......

Still waiting for it!!!

Mine arrived today.

Ordered 2, got one on Tuesday but still waiting for the other one. Nothing in today's post.

Mine arrived this morning via Royal Mail.

No sign of mine yet either

Mine should have been delivered 2 days ago. Nothing yet.

yes

Does the package include any digital copies (if it ever arrives)?

Nope, nothing at all

still not received anything

Me neither. :disappointed:

mine should have arrived yesterday, nothing yet

Got another one today, still waiting for one.

​Same thing here.

has anyone else received their box set yet - mine was due today but no sign of it

Yes normal post.

did they come with the normal post ?

Got one of mine today. Bargain. The others are on the way apparently.

Nope, not in today's post. ​

any one received their order yet ?

Same here. My order (of one) is on the way.
I hope they didn't lose too much over this and whilst I was looking forward to watching Mad max 4 (& the others) I wasn't too upset by the (initial) cancellation.

Have you received them already ?

Got both of mine .

One for me and the other one will make a nice christmas present .

Dispatched! Glad I decided not to cancel it myself.

I also just got the email saying they are honouring it. Also dispatched. Good times :smiley:

Same here - reversal email then dispatch confirmation email. Sometimes just digging your heels in pays dividends. Hope it's as shown i.e. with the digital copies included. :wink:

I've also received the above email stating I will receive the item and it has been dispatched.

Just got this :

Hi,

Following the email we sent yesterday regarding the cancellation of your order, we have decided to reverse our decision and honour the purchase at the price paid, we will arrange the shipping of your order in line with the Amazon guidelines, we apologise for any inconvenience this may have caused, but as we are only a small business and the difference across some 300 orders was vast, it wasn't a decision we took lightly.

Thank you once again for your custom

Just had the same email - from Linda in customer service :smiley:

Was surprised to find a dispatch email too - glad I didn't cancel it!

​I only ordered one too, hopefully that means some will get their copy.

so does that mean someone is getting 77 copies ??

only one.

Mine too, had been dispatched :confused:

it does seem too good to be true

Mine says dispatched also but it could just be an automated process.
I will believe it when it pops through the letterbox

how many did you order ?

me neither, I wasn't looking to buy it but really looking forward to receiving it now lol

mines been dispatched!!!

Well fingers crossed then! Wouldn't mind getting the copy I ordered! :smile:

thats true - I can't see them sending a box full of copies out to one individual, maybe those that just ordered one or two will be honoured ? Amazon CS seemed pretty confident they were sent though

just been on to amazon and they have confirmed despatch and money has been taken

Dispatch notice here too... Fingers crossed. Might now cancel it...... LOL

True, however they didn't seem too impressed in the email either.

Just thinking worse case scenario, because I'm sure there's a few that had ordered several copies.

why dont you think it wont be honoured, they wouldn't take money and despatch if they weren't going to honour it would they ?

Mine has been dispatched to, even after having the cancellation email.

Assuming this still isn't going to be honored?

4.44pm time of receiving email:
Hello,
We thought you'd like to know that LuvFilmLuvMusic dispatched your item(s). Your order is on the way, and can no longer be changed. If you need to return an item or manage other orders, please visit Your Orders on Amazon.co.uk.

Same here, got my dispatch email just now.

My guess is that they didn't want to honour them, but decided to take the hit on those that didn't cancel.

Mine is saying despatched as well - I ordered 3 and they have taken the money - £15.66 for 3 :smiley:

bit strange this had email yesterday saying could not honour then at 5 o'clock tonight got a despatch?

Yep!

The amazon rep sent them a message saying they had to cancel my order. That was done at 9am so I suggest everyone do the same as they should have gone this way in the first place. Still cannot believe they expect customers to cancel their own orders for a refund :confused:

So they're claiming that Amazon told them to tell us to cancel the order ourselves?!

Here is the reply I received, Way out of business hours, within 30 minutes by the looks of it....

"Thank you for your email
The information provided in our email is taken directly from advice given by amazon seller support this morning
Kind Regards,
Beth
Customer Service - LFLM"

Customer service? :laughing:

If they sent an email explaining he situation and then cancelled the order, No problem.

It is the fact they are asking us to sort out our own refunds, Imagine for a moment you ordered from any online retailer and they said "we are not sending your item and you will have to contact your bank about getting a refund....."

That is basically what is happening here and I am not having any of it, They have really annoyed me and I hope all of you complain to amazon as this is some of the most shocking CS I have come across :confused:

so they toke the money and then ask me to cancel it!! seriously.

I replied stating I would not be cancelling the order, if they wish to do so that is their decision.
The more I think about them requesting that customers cancel the order themselves the more suspicious it gets.

I have just found the same email, I cannot believe they are asking buyers to cancel the order. Will be having words with Amazon CS about this, Cheeky sods!

My thoughts exactly. I now have 7 separate orders cancelled on the Amazon website in the last three months. After the last one I spoke to their Customer Services who arranged for a manager to call me back. The result was a £25 goodwill payment into my account which I spent on the Deadpool and new Captain America blu-rays. Every cloud...as they say...

Leave it until they cancel it.. That seems like a sneaky way of them getting their stats to show the order was cancelled by the customer and not them.

Don't think the money is taken until the item is sent.

It says at the bottom of the email that WE should cancel the order ourselves to get a refund quicker.
Should we cancel or just leave the order and see if it gets processed.

Unfortunately, due to a contaminated file within our stock feed upload, has resulted in the pricing for this product being incorrect, we have had no option but to cancel this order. If, as a small business, we are able to honour the relevant sales and take a loss we will do so in light of good customer relations. However, as in this instance, we are unable to do so as the price tolerances were just too great, which left us with no other alternative. Any payment that has been made through the amazon.co.uk or amazon.de portal, will be refunded. We have made amazon seller support aware of this first thing this morning when the error was discovered, which has affected some 300 orders. We would like to apologise for any inconvenience this has caused you and will be happy to reply to any questions you may have. This is a genuine upload error and we have nothing to gain as amazon doesn’t release payments to us until they are shown as dispatched, we hope you understand this, but once again will be happy to clarify any further issues you may have.

Their feedback will be a mess by the end of the day because of so many cancellations. Even a megaseller will feel the impact of a hundred or more negative feedbacks in one day.

I got cancellation for some but not the other. They all still say preparing for dispatch though.

same here

Just to let everyone who ordered it just got a cancellation email due to price error

oos

Took a gamble but can't see them honouring, nothing ventured nothing gained :wink:

New stock is certainly encouraging... order placed, thanks!

Just picked up one to, as others have said it most likely wont be honoured, but you never know :smile:

51 in stock at the time of this post .

Back in stock - ordered one

For that price gotta be worth a shot

In stock and order went through. Whether it will be delivered...

it keeps coming in and out of stock, just ordered it.

Most I ever managed to get was 2 months, And they claimed it was impossible because i had 3 extensions in a year before :laughing:
It renewed a month ago and I already got an extra month, So do not worry, i will have a moan :laughing:

Then again my family spend a fortune on there, I hate to think what my partner spends just on books :confused:

im not building my hopes up until it says despatched lol

is "preparing for despatch" a positive sign lol

how soon before we find out it isnt honoured

What's the worst they could say... Probably along the lines of **** **** **** you mo******** go **** **** a *****.

6 months was a bit extreme but you can try.

they won't do that will they ?

If you don't get them complain to Amazon that this happens too much and see what you can get out of them. Don't settle for less than 6 months free Prime.

Thanks - got one!

I only wanted and ordered one

We don't need another scalper.

All gone!

Thanks for the heads up OP.....Ordered.

Cheers,

Rich

"We're sorry. This item is no longer available from the seller you selected."

I'm guessing that someone's just ordered 100 or so. :disappointed:

Ordered 9

Heat!

Have a feeling we wont get these though!

Nice. Cheers OP.

still 110 left - add to basket for £435 lol

Ordered thanks op!

You can try and add 999 to your basket and it will show up how many are available.

Superb spot op. Thanks.

heat heat heat,hope it gets honoured :smiley: thanks OP

where does it say how many are available

ordered amazing price can see it being a mistake though

ordered - thanks

Woah! Great stuff! Ta :smiley: