​Apparently the 4th biggest tv manufacturer in the world !

in case you missed in other AO threads, I won't buy until this is fixed...

*If you've used the product (switched the TV on)

We're happy for you to unpack the item and inspect it properly, however, if you've used or installed it, we will only make a partial refund to cover the loss in value of the product. Please note, this could be up to 50% of the price of the item. Your refund will be made within 14 days of collection.

Hisense are a great brand but please, avoid AO.com like the plague.

nice

Replied, and for the benefit of others, I recommended (note I do not own this model but have been following the Hisense models closely):

In terms of connectuions, I'd hook up Sky Q to HDMI 1 or 2 - it will upscale to 4K automagically. For the Shield, I'd hook up to HDMI3 or 4, but you'll need to set the Shield to output at either 24 or 30 frames per second if you have those options.

For picture settings try the ones on AV Forums at https://www.avforums.com/threads/hisense-ltdn-k700xwtseu3d-owners-thread.1986050/page-47#post-23431965

Yes, sadly the BT ULtra HD box will be affected by the first bug I mention - I have added it and the Sky Q to the list of devices affected, the latter in anticipation (could well be the case the feature isn't fixed before Sky Movies Ultra HD go live). Bizarrely with BT Ultra HD you are better off sending an 1080p signal and the telly will upscale to 4K.....

​Thanks for the info. Too late to cancel my order as its on its way !

I have had four 50m3300 2 of which had major bruising to the centre of the lcd like something was pressing against the rear of the lcd. The other 2 have had really bad banding. I'm going to give this model a try but am a bit worried about the 4k issue as I have 4k bt tv

HDMI 3 and 4 are 2.0, I believe 2 is ARC.

Hisense's 2016 models (of which the M3000 is one) are unaffected by any of the four flaws I mention :wink:

Is there no option to change the screen size on the media player? I had the m3300 model and this too always played full screen but there was an option to channge it

Be aware of long-term faults on the 2015 models (bar the entry level K321/EC591),. of which this is one:

- no 4k/60fps compatibility on the 2 HDMI 2.0 sockets
- no Amazon Video
- media player only plays in full screen
- issues with Plex (may be a Plex issue in fairness to Hisense)

The top fault is key with the launch of Ultra HD Blu-ray players from Sammy and Panasonic (and the Xbox One S soon), as well as the Nvidia Shield, BT Ultra HD box and presumably the Sky Q too when they starts broadcasting 4K.

This fix has been promised since the turn of the year and is now sketchily pencilled in for 'July' and, comically, delayed for another month at the end of each month.

Interestingly, Hisense have revealed this model (also known as 58K700 - this partiuclar model AO is selling is the EU version which is perfectly fine for us....well until next Thursday at least :wink:) may get an HDR update of sorts, but I suspect this will be limited to USB and possibly streaming. Should be possible to bypass the 60fps issue with a HDFury if you happen to have one lying around...

There is a Hisense France beta firmware doing the rounds which allegedly fixes the 4K/60fps and media player issues but no-one has reported back for definite yet.

I have a keen interest in Hisense's development and suspect they will be the next Samsung. However, there are issues with all bar their entry level models and a bizarre approach to releasing worldwide models, with features changing between territories making it almost impossible to compare.

This year has already seen the release of two rather confusing models, the 65K5510 which appears to be a relaunched version of the 65 inch version of this model minus the 3D but with local HDR playback and Amazon Video out of the box (and can be had for £799, probably less if the AO discount works on that model too - Owners thread https://www.avforums.com/threads/hisense-he65k5510uwts-owners-thread.2032992 ), and the humungous 75M7900 (owners thread https://www.avforums.com/threads/hisense-75m7900-75-inch-4k-ultra-hd-tv-with-hdr.2022072/ ) which is a 2016 model number but seemingly with 2015 model specs.

Other models launched in 2016 are the entry level M3000 range (which are incredibly cheap and cheerful, again alleging HDR for local playback and streaming - owners thread https://www.avforums.com/threads/hisense-55-m3300.2028817/ ), and within the next week or so the M7000 (owners thread https://www.avforums.com/threads/hisense-55-65m7000-uled-owners-thread.2018360/ ) which is what Hisense call a ULED model (Ultra LED), ie. a step up but again seemingly missing a number of key features upon release.

All very confusing, model number wise.

This has the makings of a good interim telly for those waiting to pounce once OLED prices become more sensible (and the wrinkles are ironed out on the tech) but caveat emptor - there are firmware issues which mean this is still a half-formed product.

Owners thread for this model (aka K700) at https://www.avforums.com/threads/hisense-ltdn-k700xwtseu3d-owners-thread.1986050/

As far as I remember, I had to get a returns authorisation code from Hisense which I then passed over to AO, they then processed a return and gave me a collection date to pick it up. It was tough getting it accepted as faulty but was this was done the refund was pretty quick. I didn't have tracking though.

Ordered

Yesterday's deal (this one) took £40 off, today's deal is a new code which takes off 10% (thus a better deal). Looks like the OP edited. Bit confusing as we now have two deals for the same thing with different conversations going on !

Amazing deal many thanks

Were you able to track your return or did you have confirmation of receiving your return (how long after collection)?

Strange. Someone has posted the same deal today. Its getting far more love & heat on that thread.

Bizzare!!

​What was the fault on yours ?

I can totally agree with your comments, I sent mine back last week after owning it for 10 days. It took them from day one to get AO.com to agree it was faulty & was passed between them & Hisense for the rest of the time. I now own the 65" 2016 Hisense model can't fault this one!! Good price too for its size & features!

Just had mail back from Hisense about the difference between the LTDN58K700xwtseu model and this one which is the HE58KEC730UWTSD model stating the only difference between the 2 is the coulour of the plastics. Might be of interest to people searching around for info on this tv

firmware is expected for a very long time to fix few issues.

One of them is stutter on 4k 60hz. 2 hdmi ports are hdcp 2.2

Cheapo TV's make no sense.

that rubbish they spout does not alter your statutory consumer rights, it is designed to minimise the number or returned items but has no legal basis. the reality is you will get a full refund if you require it and the law states this should be the case - AO will simply make YOU put more effort in for the refund

I will steer clear of this AO shower - see no reason to deviate from Richer Sounds and John Lewis who will happily price match and are reputable resellers

​specs on hisense website show HDCP2.2 compliant

https://hisense.co.uk/electronics/tvs/ltdn58k700xwtseu-he58kec730uwtsd/spec

HDR allows for a higher range of values to be used to specify the colour levels of each pixel so you get much more subtlety in areas of similar colours e.g. black areas (instead of being all black) and very bright areas (not just whited out). Needs your source (Sky, Bluray, Streaming) etc to have it though (but seeing as you're likely to own a TV for a few years it's worth considering).

Doesn't state if its HDCP 2.2 compliant so watching 4K will be massive issue if its not.

Are you not covered by the distance selling regulations for returns ?

Isn't that illegal? Doesn't DSR or whatever replaced it (Consumer Act or whatever) preclude them from doing this?

​What a useless returns policy.

​I tried the get40 code and it said it had expired !

I ordered this yesterday evening from AO.com and it arrived this morning at 7am,yes 7am.Im watching it now and I'm very impressed with the build and the picture.It cost 500 inc next day delivery with get40 and quidco.

in case you missed in other AO threads, I won't buy until this is fixed...

*If you've used the product (switched the TV on)

We're happy for you to unpack the item and inspect it properly, however, if you've used or installed it, we will only make a partial refund to cover the loss in value of the product. Please note, this could be up to 50% of the price of the item. Your refund will be made within 14 days of collection.

I would warn anyone who is considering buying a hisense. I got this 58" 4K 3D model from AO.com a couple of months ago. Without doubt the worse TV I have ever owned and it went back last week. The 3D is shocking, very bad ghosting.The aspect ratio of 2:35:1 movies were wrong when playing media files, it would stretch them to fill the screen and there was no way of changing this, Hisense had a very unhelpful and rude tech guy who just told me "well that's the way it is as its trying to upscale and it's not considered a fault". Lastly it creaked all the time, the entire back of the tv was made of plastic and it was so noisey. I finally managed to send it back for a refund. I opted for a Panasonic Viera 4K curved 3D set which it in a different league.... even the remote controls, Hisense is cheap, light and clicky. Bottom line, you pay cheap, you get cheap. I was prepared to give Hisense a fair crack of the whip and would never ever return. On a plus for Hisense, great 4K quality, not amazing on SD, so so on 1080p but fantastic on 4K, that for me would be the only plus.

I have never heard of the brand but I see them being posted on here more and more. There is no doubt that they offer a lot of product for the money.

​Apparently the 4th biggest tv manufacturer in the world !

My Hisense 55EC591U is a thing of beauty.

Not sure if that helps anyone, but ALOT of bang for my buck (cost me about £400).

I tried to connect a 2015 MacBook Pro 13" to this tv with a hdmi 2.0 cable but can not get it to show 4K.

and advice on installing it...

You mean they told you to plug it in?

Hisense are a great brand but please, avoid AO.com like the plague.

What 3D mode does this use?
and what is all the fuss about HDR, what exactly is it and why do i need it?

does this have HDR feature or local HDR

I've read few reviews but would prefer some real opinion from someone who owns it. Really after 4K and 3D.

I've read that 3D is pretty bad. That's my reason not to buy it :/

to the owners of this mode, what picture settings do you use to maximise it's capabilities? thanks