I am phoning to cancel my entire package with Sky tomorrow, so I will be interested to see what offer they make me if any.......
I will report back

​I'm about 4months in to my renewed contract so I can't play the cancellation game lol

​i was on a chat with advisor, told that I want to cancel my broadband, then he offered me free broadband for one year. I asked about fiber, but he couldn't get anything good, so I told him to proceed with cancellation and that I will switch to SSE £21 pm fiber. then he went to ask his manager who gave me this deal.

I tried to upgrade to fiber off them a few weeks ago (after taking this posted deal). best they could do was about 21£ pm.

got sky unlimited fiber optic for £10p/m and line rental for only £7.40p/m. happy with that.

I tried just now wouldn't budge from just paying the 17 line rental

just rang now, they said offer has finished, has anyone managed to get his offer today?

I can confirm we have just got the same deal i.e. £10 per month including broadband and line rental and phone package as pay as you go. Just call the number above: 03332 022 135 (retentions department). They were really lovely to deal with. Just be polite with them!

Call sky on 0344 241 4141 or 0800 028 7855

or you could use your mobile...

I just don't like landlines, I'm talking to sky on Chat now but my Fibre contact does not end until 05/08/2016 so I've got a little time yet as I upgraded it from ADSL.

Looks like you're not getting a discount then, lazy.

But then I need to plug a phone into my phone line, would rather not.

dude just call them on the above number.

I seem to have no luck with the chat, currently it says:

Sorry but our live chat service is unavailable at this time.
Raise help request
Call a Sky advisor on
08432 16 17 18

Lines are open between
7am to 11pm

But its 3:45pm on a Thursday...

Try then to raise a request and get:

You are not authorised to see the page you requested

If this is incorrect, please get in touch with Sky.

We have just finished our 12 month contract but found out we can upgrade to fibre. After a useless chat session and misinformation we finally got unlimited fibre and line rental for £ 20 a month on a 12 month contract

Ha! Hadn't seen this post! Did you put it in the original thread because I had that one on subscription so surprised I missed it. Just went through the chat and was offered the same deal straight off - very happy with it because every year I switch provider to get the best deal and Sky has been the only one I've ever had with a consistently good speed.

Thank-you for posting. Perseverance paid off. Finally got moved through to the retentions department via phone call and now on the £10 per month line rental and free broadband! <3:laughing::man:

I was just coming out of the same great deal from last year. I went through to cancellations/retentions and had to be gently persistent that I needed a better deal than was offered as the price came down slowly and said goodbye before the £10 figure was reached, but was successful at getting the Broadband and Line Rental for £10 per month all in. Thats with "pay as you talk", but I only use the mobile so just what I wanted. The Sky Agent was really good and the interaction was smooth. Thanks for the great post !

worked for me thanks OP

​the 10£ deal is with pay as you go calls

Sky talk evening and weekends

you want pay as you go calls.

I have just got the 50% and £50 credit offer for Sky tv for my Mother and father in law but I can't get sky to budge on £18.99 for broadband,line rental and evening and weekend calls,I've tried three times on live chat and once by phone but no there not for budging:(

Hi I just went on live chat asked when my current contract was due to expire as I was shopping around and considering other suppilers and they just made the offer of £10 a month I did cheekily ask if they could do it any cheaper but they said no lol however at the end of the chat the assistant did say to me please come chat to us when this contracts due to expire and they will always give me a better deal than what's on sky page

My contract was due to end at the end of june

No luck here. I tried via chat and call but I have been offered free broadband for a year + full price line rental.
Moving to another ISP soon.

I'll give it 24 hours as I have done what another member did by downloading the Sky Service app. If nothing comes up, I'll give them a bell on Friday as I am sure figures for most customers are really what they are after.

​Call them.

All on live chat

New Sky broadband offer. For new customer only.
http://www.moneysavingexpert.com/phones/cheap-broadband#skybb
And it's fibre!

over the phone or live chat?

Not even the slightest chance here. Got offered a smidgeon off the Broadband but nothing else so I have cancelled altogether. 3 attemps now. Just have to use my Mi-Fi for the time being once it goes off in July.:neutral_face:

Well I have nothing to compare it to on the BT line. There is no peak, whatever time of day it just hits 5. That's why I thought it was capped. My worry is if I pay for Fibre rather than the standard I have now is my line just going to slow it down and I get stuck at 5 but just paying more...

Free line rental or broadband

Those virgin speeds are fibre. The sky deal was just normal bb, not fibre.
Don't compare your line speeds to others on a forum unless you all live in the same neighbourhood. Location is a big factor in determining speeds. I get around 11mbits peak on sky, I got similar on BT too.

Well just looked at mine and was connected up on the 09/07/16. So will have to phone this week. My BB seems to either be capped at 5Mbps or that's as fast as my line will go (always had virgin before 20mb then 30mb).
So don't know if I manage to get the £10 offer is it worth paying the extra £10 for fibre? Just presumed it was speed capped as it was free. But others seem to have had faster speeds.

I had 26 days left and they scrapped it and started me from now on the new contract so I'm paying £8 this month then £10 per month for 12 months. X

Thank you OP. I managed to get this deal. I wasn't offered in the first attempt but after giving 31 days notice and then receiving cancellation email stating cancellation would take place 48 days after the day I called.

I called Sky to ask what sort of con job was they up to as their cancellation date would mean me paying line rental and broadband charge.

Issue sorted and new contract starts today and I still have credit left from the original contract where £100 was given.

So £120 for the year I can't complain :sunglasses: although FREE is always better. :stuck_out_tongue:.

Guys, if you don't get a good offer, don't be afraid of calling back (and again and again if necessary) Its free on Sky Talk

03332 022 135 (cancellation option)

I called when I noticed they had taken money from me. it was around £3 over that the offer credit couldn't cover.

How long do you have left on your current sky contract? I have around 3 weeks they wouldn't offer me £10 deal.

Quite hefty charges. :confused:

http://ee.co.uk/help/accounts-billing-and-topping-up/sign-up-and-manage-your-account/home-phone-and-broadband/leaving-home-broadband-home-phone-ee-tv

Cancellation charges
You can find out more about early cancellation charges in our EE TV, Broadband & Home Phone Price Guide, prices effective 1st June 2016 (.pdf).

EARLY CANCELLATION CHARGES on page 20.

Woop just got this offered to me from sky too £10 a month unlimited broadband and line rental. I got last years deal which was amazing but I'm happy with this.

Make sure you check out ee cancellation fees too dude.

This is coming from EE...

How long will it take?
Once you've signed up to an Unlimited Broadband plan from EE, it will normally take up to 10 working days for your Broadband to go active (as long as you don't need an engineer to install a phone line). You can keep using your existing broadband right up until your EE Broadband goes live.

But this is best bit...

£50 Early Cancellation Credit
Still in contract with your current broadband provider? If you cancel your contract early to switch to EE broadband and are charged for leaving, we’ll credit your account with £50.

Once your broadband is active, simply send us your final bill from your previous supplier if you were charged for leaving your contract early. As a thank you we'll credit £50 to your EE broadband account.

Find out more>

Terms
The Early Cancellation Credit of £50 for cancellation fees or early termination charges from your previous broadband and calls provider is only available to customers who are in contract with another provider for their broadband and calls subscription on the date they join EE broadband and incurred charges for leaving early. Subscription includes any monthly outstanding payments for line rental or monthly call plans - this does not include outstanding call charges. You'll need to provide evidence that you were in contract at the time you ordered your EE broadband and evidence you have paid any cancellation fees or early termination charges. Evidence must be provided by uploading electronic copies at http://50credit.ee.co.uk/, where instructions on how to do this are provided. You must claim your £50 credit within 90 days of your EE broadband service being activated. The credit will be applied to your EE broadband account in the next month following the satisfactory completion and processing of your request. If the credit is for an amount greater than your monthly charge, the remainder of the credit will be credited to the bank account from which your EE broadband monthly direct debit is taken.

I've not sign up with EE before but have done a speed test & comes back as ADSL broadband: 14.0 Mb/sec download. We estimate that your line can support download speeds of between 8.0 Mb/sec and 18.5 Mb/sec.

I could only suggest it is slightly slower than what I have with Sky. So I can only assume that EE will guarantee MINIMUM speeds of 14.0 Mb/sec when I know full well based on my location that I can go higher with Sky upto 18.5 Mb/sec.

​Avoid EE .. slow connection compared to Sky.

My Sky contract ends start of july, they didn't give me the £10 deal when I phoned them and so I'm thinking of switching to this deal. When can I place an order with EE, is 2 weeks before sky contract ends okay?

Unlimited EE Broadband & Calls

Only £1 per month for 12 months*
Plus line rental from £15.75**

* Introductory offer: £1 a month for 12 months then £9.95 a month (12 month contract). Customers outside of our network area pay £24.95 a month.
** Line rental equivalent to £15.75 a month if you pay 12 months upfront (£189), otherwise £17.50. Also includes weekend landline calls.
Terms and conditions apply.

I'd call back and speak to someone else

Sounds good, how much are they charging you for line rental?

I called and the best she offered was half price broadband (£5) and full line rental (£18.50), so I told em where to shove it and will now hunt around for a better deal!
My Sky TV is up for renewal next month, probably tell them where to go with that too

Managed to get 12 months free on the live chat – not too bad :neutral_face:

​Call them.

What was the best they could offer?

Had a chat with the Reps and nothing good was offered.

Gave my notice to leave Sky all together.

However, Sky sends an email or calls you with a last offer I've read?

Same, I was expecting a bit of a battle, but the nice Lady offered me this deal straight away, without me even asking :smiley:

I managed to get fibre with Sky for £20, including rental. The best way to convince them is to say that you are leaving for SSE, with their £21 offer going on at the moment. Since you won't get the cashback by not being on BT phone line, it's definitly better to stay with Sky for that £1 savings and 6 months less contract.

Hi

Tried 4 times on live chat to get a discount on line rental but each time I was told there were no discounts on line rental.
FINALLY Today i decided to call of the number provided and informed that many people offered the deal of 10£PM line rental. lady initially refused then agreed to offer 10£.

the email i receive says 7.40£ discount on SKY talk Line rental.i hope the price will remain 10£.

So what is the top deal now as a continuation from last year's sky deal?

Just been offered :
Fibre Unlimited £10.00 PM
Line Rental £10.00 PM
12 Month Contract

Same here. Tried 4 times on live chat to get a discount on line rental but each time I was told there were no discounts on line rental so I told them I was still cancelling. The day after the last chat I received an e mail offering free line rental and BB at £7.50 which I took. So the discounts are there if you persevere with them

wish i would have seen your comment before or saw this as a deal as OP's £10 one :-)

Freebie Sky BB here, I ordered the BT Unlimited Broadband £7.50 special option (via TCB) and paid the line rental in advance equalling £16.25 a month and £7.50 direct debit with BT Sport (and got BT TV threw in when I called to complain about their mess up of BT Sports on Sky)

Was paying £19.99 for Sport thats going up to £21.99 this month. £23.75 all in for 12 months so £1.76 more for line rental and unlimited broadband than BT Sports solo.

Top cashback was £146 :smiley: So BT line, unlimited broadband, and BT Sport £140, thats £11.66 a month then £75 Mastercard = £5.83 a month :smile:


Roll over to BT on 30th June, the day before Sky start charging full price :wink:

For comparison. I've just negotiated a retention deal last month, I was in the last week of my cancellation period, and they eventually offered me free line rental, and £7.50 for broadband unlimited for 12 months. So only £90 total for the year.
I used the same number as the OP. 03332 022135

What's the best deal on Fibre + Landline?

Cheers

I just called the number and the lady gave me this offer Broadband + Landline at £10p.m. I was previously on tv+broadband+landline but took broadband only.
I can still cancel in next 14 days without paying early termination charges. so will look for better rates :-))

Well I've been lied to then! Try again tomorrow

nope. a lot of us just got the phone and bb package which was the offer last year.

Only works if you had sky tv alongside your cancellation of broadband

with the MSE deal my internet was 3mb for the majority. I rang up 6 times complaining and got 10mb for maybe a month which proves i can get faster but then it went back down.

Would have to get fibre next time but sadly virgin don't have cable at my flat so im stuck with these terrible BT and Sky line rental prices.

Jeez! were paying an out of contract price of :

Fibre £20.00 PM
Line Rental £17.40
Anytime Extra £8.00

£45.50 PM

Anyone with less than 4 weeks of their contract left get the £10 deal? I tried live chat the other day and was offered £17, I want to phone but should I wait it out another week?

03332 022 135

Whats the number you called? Is it worth going by live chat first and then phone the number?

seems like a lottery.I'm off to bt. the best they offered me was fibre half price for 6 months

Declined the offer of 10£ by Chat. The best they can offer is 17.40.No idea what exactly they check?

Thanks OP for sharing. Just spoke to sky, was offered broadband free for 12 months and 17.40 line rental. Declined, was put on hold, then was offered £10 line rental for 12 months. Great Success!

Thank you for posting. My contract runs out Friday.
I contacted Sky by LiveChat yesterday and told them about the offer but I was told all I could be offered was half price broadband and full line rental.

Today I called Sky on number given here. Spoke to a really nice lady and told her about the offer and LiveChat offer. I was offered the same offer I'm on now. I refused the offer and she then kindly checked the system and offered me the deal for £10.

Thank you so much.

Great deal, many thanks OP for posting it.

My contract was up with Sky so it prompted me to act. They offered reduced line rental for £10pm, with fibre for £10pm or normal broadband free.

I've stayed with normal broadband (it works well here) and added on UK (inclusive of 0845, 0870 and mob's) and international calls at £12pm (I've got family in 4 of the included countries).

Supposedly I should be paying £36.90 per month for this package, and it reverts to this when the 12 month contract completes. That'll be time for further negotion-:smiley:

​I'm going to try this in 1hour. If it's £10 a month Inc line rental then that is pretty good.

My mum and i are on this deal! Mine ends in October, my mums next month! Any chance we can get £10 a month for this even though she does get evening and weekends so it would be £14 i guess with the broadband as part of the deal

:disappointed: they didn't offer me it when I went on live chat couple days ago. only offered me £17.40. I decided to go for fibre deal with sse

​good deal well done. I settled for line rental only because the copper line to the exchange in my area is often on antique roadshow and won't get me higher than 8 so no chance of fibre.

Can confirm I have just also got the same deal £10 per month unlimited broadband and line rental for 12 month's by going through live chat

How long do you have left on your current contract?

​This happened to me a few years ago I had sky Internet and phone completely free for about roughly 2 years, I assumed it was a big mistake and just expected a huge bill eventually, I used to use the land line to call friends in America for hours lol eventually my broadband wasn't fast enough for me as I wanted fibre like everyone else so I pointed out there mistake when I switched to plus net, I got a letter admitting there had been a mistake on their system which had stopped people from being charged and they weren't chasing me for the bill as it was their mistake.

I've still got the letter, I considered framing it lol I've never let anyone say a bad thing about sky's customer service in my presence since haha

here's the missing potato

Thanks

Seeing as we get totally ripped off in my city due to no competition, that's Hull in Yorkshire who's monopolised by KCOM (karoo internet) you have struck a decent deal.

We must have a phone line as well to qualify for broadband and costs £41.49 a month. Not fibre either. Best I get is 5mbps download. Stick Sky on top of that and you soon realise that all you guys who have a BT line are very lucky.

Out of contract with Virgin so went on Sky live chat.

Settled for

Fibre BB unlimited
Sky Variety & Sky Sports bundle
Talk anytime extra

£49.15 first 6 months
£53.15 remaining 6 months.

(Price agreed guarantee for 2 months)

Seemed decent enough for me. :smiley:

I wasn't able to get them to budge past free broadband and normal line rental cost. Not available to everyone (anyone?).

Don't forget their prices go up on the 1st June. I had my new sky package installed today and not even viewed it for 5 hours and they send me an email to say my package is going up a fiver a month from next month. What an absolute joke. I have only budgeted to have their service back for 12 months and will cancel again.

Saying that though as I put the hole through the wall for the engineer he upgraded my downstairs box to the 2tb one and put a sky+ box in the bedroom so overall am quite happy and they won't be charging me the extra fiver a month for a couple of months.

As much as I hate to say it I have been without sky for about two and a half years and not missed it but.........the quality of the HD signals and the way their box works is second to none. If only they could keep the costs down instead of subsidising premier league footballer's lifestyles the better the prices would be.

Have to phone them

Sky is crap and only Virgin do real fibre optic and no need for a phone line.

paying ''just for the line'' isn't really free :wink: that's still almost £20 a month which you pay :wink:

Cheers for the info. I cancelled a week ago. They were happy to let me go. After having read your post I called back. £10 line rental and £10 unlimited fibre. Result!

ture..it's very unlikely they can do lower than line rental base price.
and it's same about all of them.

not available to everyone..

I am phoning to cancel my entire package with Sky tomorrow, so I will be interested to see what offer they make me if any.......
I will report back

My deal last year is coming to an end at the end of june, so went on live chat to negotiate. They would only lower my line rental to £14.99pm and broadband would be standard price, so will keep trying as my sky broadband has been reliable and stable for many years.

Cheers OP ill keep this in mind, mine is also up soon and this is a good backup option if another £5 a year deal doesn't resurface soon... i can hope :laughing:

They offered me £17.50 a month including line rental for 12 months. I tried haggling they said that's the best they can do.

I'm with SKY ADSL but can get Fibre & Cable. It's the best what I can get based on my line & area. Just rotating between ISP's, all dependant on the best offers. No loyalty from me.

FYI, SSE deal does not have free calls to India

What broadband speed do you get please?

.................

Anyone get £10 offer going through cancellations via live chat?

just phoned them up and also got the 10 poujds deal!! went to cancellatuons dept. happy!! thanks

I got family bundle, unlimited broadband, line rental , sky go, sky extra, & sky wifi app, for £16pm for 12mnth @Currys instore. paid £6 for hub postal. Then I saw the deal for multiscreen box for £12pm with free 32' LG tv so I took that aswell. My bill is £28pm for 12mths. I am a new customer an so far im very impressed. One thing I would like to ask is, do I have to cancel in advance when my contract is coming to an end? and does it automatically go to full package if I don't? Thanks.

went through to cancellations - didn't threaten to cancel - highlighted initial offer here and he immediately said broadband would be free for next 12 months - couldn't reduce line rental - then after a pause said as I'd been with Sky for 16 years he would give me a £50 credit on next months bill - accepted his offer!

I'm guessing you are trolling as you haven't bothered saying what it is that you think is so wrong with them?

I did exactly the same last month, told them I wanted to cancel and they came back with a deal of free broadband for 12 months and £17.40 line rental which was even better than my deal last year so snapped it up, guessing I should have hangled some more.

the way i done it was phone the 033 number the OP used and said i was going to cancel it , then it came down to £14 for the package im on now the free one and when i asked about pay as you use it the price dropped down to £10 as in my other post im already on a mobile contract so i dont need the free evenings and weekend calls , but i also have the option of going on that package if i want to but it will still only go up to £14 a month

ive just got the same price as the OP for 12 months , at £10 ,but you have to change the call package to pay as you use it , im on a mobile phone contract so i dont need to use the house phone but its still the same package so im happy

They offered me £17 and no matter how much i begged lol they wouldn't go lower

He's what's known as a bullsh*tter. I work with one, can spot them a mile off, knew the first day I met him. They're tricky people, they will try and bullsh*t their way out of everything and anything. Very untrust worthy people and will also stab you in the back if it means them getting off the hook.

steve did you canel your old package or just ask for a new one

Made the call - was on free broadband for last 12 months - flagged up initial offer on here - told that was for phone/broadband only subscribers - as I have TV package as well was offered free broadband for next 12 months (£7.50 p.m.saving) and also a £50 credit off next months bill!

thanks for reminding me of mine and that i need to cancle in 31 days , i think there might be more deals next month with everyone leaving after this package running out

so this is just for current sky users at the end of their contract..(and just a possibility even then)
title is misleading.

Yeah best I got offered on fibre was £10pm for 12 months plus line rental, so £27.40pm
Would of jumped to Virgin but they never got back to me after submitting 2 requests online and 3 phone calls :disappointed:

Sky bb is terrible can't wait to leave them in august

Is the offer in the OP for fibre? Retentions will only go down to £25 pm for me for fibre this morning

Over the past 3 years, he can kiss goodbye to his credit file. Serial debtor.:neutral_face:

Download sky services app to phone or tablet and log in with skyid and see what happens . Offers normally pop up to entice you to stay

currently fibre installation is free. the £50 thing needs removing. SSE never ever charge for postage, install, fibre install, engineer, router.

They seem to want to charge £50 for fibre "installation" which is a bit steep. Also Caller ID is £3.50 a month which costs £63 over the term of the contract. Then there's the fact that they perform traffic shaping. It's going to be great for a lot of people no doubt but it's as well to be aware of what you're getting into when it's an 18 month contract.

I'm voting hot just for the "now hear me out before the cold votes" starter.

I'm going to switch to this offer:
https://www.sse.co.uk/cs/Satellite?c=Vanity_C&cid=1397659755027&comparetariffCheck=false&connectCompareTariff=true&pagename=DXP%2FVanity_C%2FConnect%2FIndicative#item2
Amazing package and £143 TCB cashback.

Should put "Retentions deal" in the title.

Link please.

I cancelled 3 weeks ago as I shall be away when the cancellation date is reached. Also had the deal from last year. Offered me nothing to stay.

Blimey doesn't time fly!

I actually signed up for the free line installation/telephone/BB (second line - total cost for year £8 :confused:) around Sept, so still have a few months to go. It's been great. All XBOX/PS4 and other downloads via that line and normal internet use via the main line. Will miss it when it runs out, but hopefully there will be another similar offer around then.

Like many others I will be cancelling sky soon. I am going with Bt you get prem and champions league free their router is much better and comparable TV and broadband package us £20 a month less than my current sky package. For sky Atlantic and the sky prem matches I want have q now tv box.

Put Inc line rental in the OP and this should get some more heat.

Went to cancellations on Thursday as my free broadband offer from last year was finishing soon too. Will just pay 12 months line rental with free broadband £17.40 a month I believe. Anyway the reason for my post is that I didn't haggle, I literally snapped up their first offer because I didn't really want to switch and was looking for something about the same price as what I'd have had to switch to,eg TalkTalk or plus net. Anyway whilst regretting being gung-ho this might help others as my offer might be their benchmark or average. Good luck. As others have mentioned mustn't grumble, last years deal was amazing.

Have you a link ? I'd have some of that

I work for Sky and can confirm you will get put on active block after not playing bills for a few months. Services then get disabled and only reactivated once the debt is paid.

Regarding cancelling and rejoining... you will still stay linked to old accounts if you live at the same address or have the same bank details, etc so the debt will just flag up again..

How does that guy even get past the credit check?! His rating must be awful... and all to get cheaper TV.. doesn't sound like a very wise man!

guessing you people dont read the t&cs on sky broadband if you did you would not bother with it

How did u get that?

200mb Virgin £20 a month for 12 months and no landline.

I'll have a look at this, thanks.

Which sky phone number you called?

​Yeh, I don't belive him myself. I don't think any company would just right off your arrears repeatedly.

Ive just tried the cheapest they will give me is £17 and 2 months free line rental. IO was told this deal is for none tv customers only

Cancelled mine on Wednesday after unsuccessfully trying to get some kind of discount. Oh well, mustn't be greedy...a year's totally free broadband is not to be sniffed at.

Very hard to believe as Sky switch off the TV around 3-4 weeks after non payment so if he pays a month, the most he will get is 2 months TV, then if he waits till month 6 before getting them switched back on (which they wouldn't do without him paying arrears) then he's gone 4 months without any services, so he might not have paid for 3 years, but he won't have had any service from them for that time either, so hardly free Sky!

Jesus I could only get 3 months free, we've been with them for nearly 7 years now and I really pushed to even get 3 months...

Is there any way to get a better deal if you've just accepted a contact with them??

​I called the one on the Contact page on the site. Went via the broadband - cancellation option.

Can't argue with £10 per month :man:

08000287855 free phone number

First near-freebie Sky BB offer in 2015 was around June, so there will be a lot of foks entering their final contractual month this month or early June from that deal http://www.hotukdeals.com/deals/pay-6-for-a-year-broadband-line-rent-sky-pls-do-offer-request-referrals-live-friday-2228161

Didn't we sign up last October how come your deal ended early mine finishes in September and I can upgrade or cancel

Dont phone,do it online chat?but i would advise just leaving as the best deal will be given to you after you leave by going back into your account and clicking the left sky in the last 12 months link,should get at least 60% that way or more.