Wait for the Beko brigade...

J gave I have owned a Miele then purchased a beko afterwards. My clothes came out dry with both.

Looks like the anti Beko group turned up early.

Looking into this you'd need to keep this about 11 years to pay off any saving. Heat pump dryer costs about £23 per year to run in elec vs about £59 for a good rated condenser (£200-£300).

Plus there's more to go wrong with these due to the exchange. Lack of common parts and compatibles also means may be more expensive to fix.

Cheers, found it :smiley:

Miele. Go onto Miele's website and find the promotion for the 5 year warranty and register there.

Is the 5 Year warraty with Miele or Currys as the warranty info in with the instructions only mentions 2 years?

Tried to buy this after a lot of consideration and comparison .... and don't deliver to northern Ireland and no collection in store, insert swear word here.

Yes it did, the drivers even called to say they are running early.

Needed to do a bit of plumbing to change the waste trap under the sink to I could connect it up, so no need to empty the condenser. Just testing now!

Did it come?

My dryer was originally booked for delivery today but I only just spotted on the bottom of the Currys confirmation email a note saying they couldn't deliver on the requested date.

After phoning Currys and being passed around before finally talking to Miele direct apparently it is out for delivery. Who knows if it will turn up!

No they will wait for other delivery but don't know when will it be. I just don't want to wait ages for my new TD as need it now.

Why will only the first bunch be fulfilled, are they stopping making them? I'm confused.

Thanks. Ordered 2 days ago but cancelled my order. Phones to Currys to ask about delivery dates and they advised to phone to Miele. Miele will have them in stock only after 30th of May and only first bunch of orders will be fulfilled.

Yes.

£100 cashback can be claimed after delivery when you can see item number?

Bought. Thanks op

I think they are too, and I have been lucky with my 10+ year old Siemens washer, but the cost now is simply ridiculous compared to what I paid back then, so buying Siemens means forking out a fortune as their cheaper models are the same junk everyone else sells. That old machine is 10 years back and a new one will have to be bought from a very different selection which most likely will not see 10 years.

The real problem now is the backup isn't there whoever you go with. If you get a good one, and nothing goes wrong, fine, if not repairs are a nightmare, this applies from the cheapest to the dearest. Premium brands you might be a bit luckier with as they are a bit less to breakdown, but it's not a certainty now as they have cut their costs to the bone too. Manufacturers are interested in SELLING machines, not fixing busted ones and providing good customer service so for those that go bust means you are left with relying on a thinly staffed service of untrained staff to fix them, often waiting weeks too.
Expect to see you holiday entitlement carved into as you take day after day off to be there at their whim when they decide to call.

Look at reviews for all the manufacturers service, not for machines (eg. Trustpilot) and you will find poor service reviews for them all.

Siemens probably the only direct competitor to Miele. I don't think you'll go wrong with either. Remember, you do have the odd exceptions here and there...

Coincidentally matching the 4 times my next door neighbours have had repairs on their 2yo Miele washer... I had only seen one visit, but the subject came up on my mentioning the problems I have had with my AEG-made dryer. I was planning to buy Miele when my 10yo Siemens washer packs in, but it's got me spinning faster than the washer now, and I might have to take a chance with Siemens again, but I don't think they are as good as they were either.!

Well my opinion is whilst using a Miele washing machine I purchased 4 years ago. Never missed a best. Owned a beko tumble dryer for just over a year now. Not used very often. Already repaired 4 times

Well, the boxed weight is around 66Kg... it's not going to be light.

Would my husband and I have any chance of dragging this up a flight of stairs???

I bought a heat pump dryer a few months ago and its the points listed above that I find of real benefit, the energy saving though small is just an added benefit.

Miele - Apple iOS - the best but overpriced.
Beko - Microsoft Windows 10 - actually okay, but nobody wants to be seen with one ...

After ordering this one from John Lewis last week for £700 I have cancelled it and ordered from Currys as JL won't honour the code. Thanks OP :smiley:

There are NOT 10 year warranties on many Miele appliances now, some are as low as TWO years!
Things are not the same as they were, for many brands, Miele included.

The subject of this thread is just 5 years, no different to several other manufacturers.

All our white goods are Miele having made the move from Bosch when we moved house.

The more expensive ones are definitely better built and you can sense they might last forever. Free 10 year warranties tell you that Miele are confident of this. Our expensive washing machine and dish washer are really really quiet too.

However, cheaper Miele appliances feel a little cheap. Plastics not as strong. Seals failing. Made in Germany stamp removed from the front. I heard they are possibly made elsewhere.

My dads White Knight has been going for ages. Cost nothing and dries clothes well. Our mid range Miele dryer is probably no better really but cost a lot more.

You wont' be able to mess around very much with these, easy enough to replace components IF you can get them, the software isn't available outside the service "network" (I use that term very loosely), and very often some of the faults are due to software bugs anyway.

They claim they will replace it if this attempt doesn't go right, but to be honest I have had so many promises, this one will go by the wayside too. if I was compensated 500 quid it wouldn't NEARLY begin to touch the inconvenience and misery it has caused me, not including the wasted days. Proving the Customer service from John Lewis is no better than the WORST of retailers out there, the old reputation is dead and buried, as so many others have found as recent reviews show.

Yep, that's why I said "It won't suit everybody, but I quite enjoy messing about with the stuff."

You might do well out of this as it's from John Lewis - my sister had a similar issue with a JL washing machine, it was uneconomical to repair at just under 2 years old so she got a full refund and some money off a Miele - cost her £50 extra in the end after a bit of haggling - the Miele was £250 more on paper but the difference is they just don't go wrong!

That covers 0.000001% of white goods users, and most of those could only do this sort of thing when machines were just nuts bolts and bearings. So back to the real world where the rest call out a bloke who charges 100 quid to draw air in through his teeth whilst shaking his head because current models are technologically hard to work out even if the electronics tell them where the problem might be; and the very cheapest component is another 50 quid on top, then it takes a week to a month for the component to come in.

My own 18 month old AEG/Eectrolux JL branded heat pump dryer is sitting in the repair workshop now, it's been out of action since early March and has already had some replacements and has been a nightmare. It's still under warranty and has been unfixable so far, imagine if you were paying for each call out while they guess which component to try this time!

Heat pump work similar to condensors, they collect water in a tank or it goes out via a drain. No need for ducting, which is good because the choice is not just about economics. If you need a dryer in a place where it cannot be ducted to the outside, then this is a good option.
Unlike condenser dryers, they don't produce a lot of humidity in the room. They are quiet and dry at cooler temperatures and because they are not shoving the heat out of a duct they are more efficient and cheaper to run.
They keep the air inside, pass hot air through the drum where it picks up the moisture and cool it when it comes out of the drum so the water condenses. The same air is then reheated and pushed back into the drum.

Yes for me, DIY. Parts sourced off the internet and then do the fix myself. White goods are generally very easy to fix and I've kept most of my stuff going with non-original cheap parts and I usually can put it back together better than it was originally assembled. I've got to replace the fan in the oven this weekend.
It won't suit everybody, but I quite enjoy messing about with the stuff.

Simply not backed up by reality now, and they won't back up their own products with the warranties they used to, although it appears to be a very good brand compared to some, there is a lot of myth and legend surrounding it. That legend relates to PAST products.

ALL premium brands seem to have slipped now, only time will tell if the loyalty some brands used to command is carried out in practice.

Don't know much about heat pump dryers I'll admit, but if this is a good price, I assume they must be VERY good? (I know Miele have a good rep ...)

I bought my cheap as chips Candy dryer (cheapest I could find at the time as I had no money left after renovating the flat) over 5 years ago and it's still going strong.

This 2yr v 5yr warranty talk - last time i had a hotpoint appliance die after 3yrs i got 40% of my money back from the retailer, covered by a 2yr warranty. That appliance cost me £120 for the three years plus running costs.

Never had a dryer can anyone advise if there is a need for extraction?

I've just bought this... Anybody recommend anything better (better value for money, I mean...)?

Never underestimate stupidity

Back to the deal - voted hot for the model and price!

My Miele dryer is still working well after 8 years (warranty was 5 years). it was doing something strange at the 6 year mark when proofing my sportswear and Miele fixed it for free with a software update even though it was out of warranty.

Miele still closely manage their manufacturing and supply chain. In the world of washers, they do not have sealed drums like the others.

Many other appliance manufacturers have taken to being assembley agents for various parts manufacturers without so much attention.

I agree it it's not a direct comparison but it's as close as you'll get in the appliance world of manufacturer behaviour versus smart mobile phones - best thing not to compare them at all though.

He be trolling...

Yes it is, just like a 1965 Vauxhall Viva and a 2016 Range Rover are both just cars.

Beko - Android
Miele - Apple

J gave I have owned a Miele then purchased a beko afterwards. My clothes came out dry with both.

seriously? its just a tumble dryer.

that price seems very high given the energy savings. would be surprised if you break even during the life of the machine.

Under £500 after Quidco & Cashback - bonkers price!

When you have owned a Miele you won't ever but another brand. Second to none.

Agree with you about the guarantee. Bought a Bosch dishwasher from John Lewis and 10 months later,
the heat pump went. Thankfully covered by warranty or would have cost £99 (part)+ £100 (labour).
Can't trust even the brand names that are regarded really good. :disappointed:

Is it hype that Beko works in garages etc? They do not void their (one year) warranty like other manufacturers

See post #13...

2-3x a week at most to be honest.

As much as I rate heat pump dryers - just bought one myself, this is far too expensive. Most people won't know what they are & those who do aren't likely to be swayed by a brand name... Not voted, but IMO not hot...

Our old Bosch (class B energy rating) is approaching 8 years old but still working fine. Have been talking about replacing it when a bargain pops up - 5 years warranty and reduced power consumption fits the bill. Thanks OP!

10% for MIELE10 = £70
5% quidco = £31.50
£100 Miele cashback

Nice :smiley:

Wait for the Beko brigade...

Voting hot, cant afford it right now but would definitely buy if I could!

2 years hoping it doesn't go bang for the (actually nearer to) 19% saving.

19% cheaper means losing 40% of the warranty though, and it is true they ARE more expensive to repair.

Its always a gamble, deciding what gear to buy, but must admit I wouldn't be backing Blomberg as a brand over Miele either, even though I am not carried away by the mythicalMiele reliability these days.

You pay your money and take your chance.

My crappy AEG built machine is German too, btw.

Bought a German Blomberg for £430 inc VAT with a 3 year warranty. Huge capacity, great features, A+++ rating... That's 20% less than this Miele... But your money, your choice... :man: Cold for me in terms of VFM

Looking into this you'd need to keep this about 11 years to pay off any saving. Heat pump dryer costs about £23 per year to run in elec vs about £59 for a good rated condenser (£200-£300).

Plus there's more to go wrong with these due to the exchange. Lack of common parts and compatibles also means may be more expensive to fix.

Nice one. Good timing as one was needed.

Quidco are also offerring 5% on all Miele products for the next 5 days.

Crazy price! This is a stonker of a buy! My Miele is about 10 years old (no heat pump), but looks like there is plenty of life in it yet. Would highly recommend.

why beko?

not a beko. cold

Looks like the anti Beko group turned up early.

I can hear them rattling closer & closer...