Just be aware that the customer service for this phone appears to be in USA: Customer Services Address:
Detailed Seller Information
Business Name: Its A Deal LLC
Business Type: LLC
Trade Register Number: 45-4520199
Business Address:
1847 60th Street
Brooklyn
New York
11204
USA

Just be aware that the customer service for this phone appears to be in USA: Customer Services Address:
Detailed Seller Information
Business Name: Its A Deal LLC
Business Type: LLC
Trade Register Number: 45-4520199
Business Address:
1847 60th Street
Brooklyn
New York
11204
USA

Had mine since January and I love it. Battery life could be better but other than that it's a fantastic phone.

It's not a massive jump from the G3, barely noticed much improvement with the camera except in dark scenes but other than that didn't seem much different to my 32gb G3 so sent it back. All the G3's shortcomings seem fixed with Marshmallow too bar battery life which whilst better still isn't great but extra batteries are slim and cheap so that isn't really an issue. Can't say even now I'd pay the extra for a G4 over a G3.

'Sold by EU Digital and Fulfilled by Amazon.'

Shouldn't be a problem with Amazon CS if any problems happen though!

Just had mine die after a year with the hardware bootloop problem. Only fix out of warranty is to disable the 2 main processor cores which makes the phone run like something from 2008

I have this phone, and I love it however I would stay away, high chance your get a unit which will have a bootloop problems and it will be a pain in the ass, I unlocked my bootloader on day 1 and got bootloop dday 3, could not get lg to tfix because of the bootloader unlocked, luckily i managed to get it working on a custom rom

People here stop stressing. I purchased one of these last week from EU Digital on Amazon and the phone came next day delivery, sim free EU model and had Marshmallow out of the box, phone was also built in February

You won't get one with a bootloop the serial number on mine starts with 602

Had this price on Amazon. De last week sold by Amazon

Voted hot as the title suggested it was sold by Amazon. 3rd party seller I would not trust with that amount of money.

It'll still be covered under Amazon policy...

I spoke to them on email and he was just like 'no' not sure if i kicked up a fuss they would do anything, i don't think it would and going to court or similar i could imagine would not work, it does state when bootloading 'warranty void'

even though its clearly a phone widespread problems but lg do not claim this, they say it happens in a small %, what a joke

on another note how you liking the g5? i had the g2, then g3 then g4, and was so loooking forward to it however soon as it was annouced i was turned off, the bezels are not that sexy and i feel the samsung s7 looks better, wish lg carried on what they was doing before

and from what i see the battery change is done in same amount of time tacking the back off on the g4?

Everyone check the reviews on the right hand side...

Most Recent Customer Reviews

1.0 out of 5 starsDo not trust this company
EliteGSM have miss-sold the phone as a UK phone. It is not a UK phone but a Baltic phone. I only found this out when my phone fell into a boot loop (common fault in the G4) and... Read more
Published 11 hours ago by Amazon Customer
4.0 out of 5 starsNice phone so far.
I got the black leather backed 32mb G4 for the British market from Number One, which was stocked by Amazon. My review is for that store and model. Read more
Published 1 day ago by Amazon Customer
1.0 out of 5 starsBricked phone
The battery life is less than 8 hours and it has suddenly bricked and does not go past the loading screen.
Published 4 days ago by E E Reisser-Weston
4.0 out of 5 starsFour Stars
Amazing phone!
Published 5 days ago by gentil alice
5.0 out of 5 starsExcellent phone, unbelievable camera
Excellent phone, unbelievable camera, battery life average, would recommend a second battery as a spare if using the video camera a lot.
Published 5 days ago by nikkimac10
5.0 out of 5 starsFive Stars
Excellent phone so far.
The best user interface I've seen so far.
Published 5 days ago by Mr. Mark Challener
4.0 out of 5 starsFour Stars
Great phone. Delivery was a bit late.
Published 6 days ago by Jana Krupickova
1.0 out of 5 starsNO UK WARRANTY!!!
I purchased from PLEASURE TIME TECHNOLOGY.
The phone is TAIWAN VERSION!!!
NO UK WARRANTY!!!
2900mA battery INSTEAD of a 3000mA battery. Read more
Published 6 days ago by Amazon Customer
1.0 out of 5 starsMissold item Is actually Model LG-818P
Item is mis-sold it's not as described, It says here that the item is a LG-815 UK variant however it's infact an LG-818P Taiwanese Variant this might not make a difference to most... Read more
Published 6 days ago by Alice

Not true. I had a 509 serial repaired and motherboard was replaced by a 603 serial. It only lasted 3 weeks before it started bootlooping.

Darkroom, are you saying your repaired phone (with a 603 serial) started bootlooping?

I found the the battery life on my G3 to be good.... Brilliant in fact compared to my s6 edge :disappointed:

I did say argue, there's an EU directive somewhere(I can't remember it now) but it basically said that you're entitled to modify software or some crap like that.

Anyway, I'm finding the G5 great, I've had all since the G2, too.

There's a few minor problems/things I don't like, the slightly wonky bottom plate thing, but I knew that before I bought it, all in all it's a great phone and worth the buy (especially if like me, you got the free B&O speaker and earphones too!) :stuck_out_tongue:

found it

European Union stipulate under directive 1999/44/CE that is allows users to modify the software, root included. this modification *DOES NOT* void the minimum warranty of 2 years on hardware supported by the manufacturer

voided warranty on 'illegal' software modification has been classed as an unfair term and it#s fought by U.E

I bought a G4 last week for about the same price. Very impressed with the phone. Battery life was better the I expected.

For orders fulfilled by Amazon - what happens after 28 day return period? Would you contact Amazon or the seller if your purchase developed a fault etc.

Great phone, me and my partner had this phone, both just upgraded to the s7edge but she has gone straight back as it is a very nice package and not worth the extra for the s7. I bought mine from amazon and they just replaced it outright as the charger cable wasn't working properly, gives me a new one now to sell on if anyones interested? I would say keep an eye on the amazon price as their customer service is definitely worth a bit extra.

How much would you be looking for? I'm not sure if it would still have any warranty...

£250 I was hoping for but will take an offer for quick sale I guess

It can't be a year old yet as it was only launched here on the 28th May 2015. So assuming you got your phone brand new all you need to do is register on LG UK website, go to support and report a problem. They will collect your phone via DPD and put a new motherboard in it. It pays to keep your phone in good condition so warranty is not affected and don't ever ever buy a high end phone that's still in manufacturer's warranty second hand from a private seller. You may just find you are stuffed when it comes to a warranty claim.

Another point is that under EU law you have 24 months warranty and not 12 on electrical goods. LG have admitted there was a problem on early phones so fault was there at manufacture. If you bought your phone new from a business, have a receipt, delivery note or airtime agreement from a carrier you will get your phone repaired. Hope you haven't rooted it though but still worth a try. Mine wouldn't even turn on or charge. Replaced with a 602 serial and no issues. Something was wrong right from day one on mine as it was slower than my old S4 at times and would hand quite a bit.

If you get one of these and its a 505, 506, 507, 508 or 509 then send it back.

Bought one Thursday and received it yesterday. Really great phone, throughly impressed with it so far. Didn't think I'd like the leather back but it's actually very nice in the flesh.

A second official battery can be had for £10 so its practically a non-issue

Battery life on this phone is impressive. You'll lose little power keeping it in standby all day HOWEVER screen on time is only approximately 3-4hrs - which is standard for modern mobile phone standards. If youre doing anything that keeps the screen on its wont last very long; neither will any phone.

Luckily, spare batteries cost peanuts so you can swap them over in an instant.

I would never buy a phone without a removable battery and microSD slot. This is one of the few flagships that has these features.

You caused the bootloop by unlocking the bootloader so...

Which serial number version is it. First three numbers of the serial i.e 505, 506, 507, 508 etc.

Yes the 603 motherboard they fitted went into bootloop after 3 weeks. During this time I hardly used the phone as it came back locked to Voda and they have a 30 day wait before they'll unlock a payg phone. The original motherboard only lasted 2.5 months. As the 603 motherboard was the latest available when my phone went in for repair, it's pretty clear LG haven't been able to identify the problem causing this bootloop issue.

I'm not getting it repaired a second time so using the Consumer Act to reject the phone and get a full refund. There's no way I'd recommend anyone risk getting this phone - any serial up to 603 at least is liable to bootloop.

That's not very good is it. I had mine replaced with a 602 board in March. No issues to date but it's like a different phone. I nearly sent mine back when I got it as I noticed the waiting symbol on it a couple of times when I accessed the gallery and chrome. Something I very rarely saw on my Samsung S4. I decided to keep it but at least once a week when pressing the home button it would say 'sorry home has stopped'. It did the same occasionally on the camera app too. No such problems with the new motherboard and the phone is super fast. It would be interesting to know if LG produce the motherboards themselves or have them out-sourced.

My lg g3 had been recently replaced by O2 with a refurbished g4 with s.no starting 507. Phone works great, but I am now worried after seeing this thread. I don't think there is any kind of warranty on his phone as I am no more an o2 customer.

It starts 602, if that's any help to you?

Unlocking the bootloader was not the issue, it was the phone overheating, common G4 Problem

This parred with the compact form factor even though 5.5inches, is why i have this phone, S7 EGDE is awsome but 6 months in your be carrying around powerpacks and chargers, where I can just have extra battery in my bag or pocket taking no room :smiley:

Indeed my thoughts your basically taking a gamble, in the chance your get a good batch phone

I have had a dig around and LG admit this is a fault and they do offer a fix.
http://www.techradar.com/news/phone-and-communications/mobile-phones/lg-finally-acknowledges-g4-boot-loop-problem-and-it-s-offering-a-fix-1313769

Yes. There's no knowing which serial number is safe yet. There is a 1000 post thread over on xda on this. It makes grim reading which is a shame as it is a nice phone.

I have 509 no problems but can't click on fb links unless I hit the square box and clear all visited pages then it's ok could just be fb problem

this or the huawei p9?

This or the oneplus 2?

Mine just started bootlooping (if I was lucky, most of the time it just wouldnt turn on). As it was from a 3rd Party Seller Amazon can only issue a full refund but I'd rather that than have to send the phone off for repair and wait weeks on end. Having looking at similar phones like the Huawei P9 you realise how good the hardware in the G4 is for the price. I am tempted to downgrade to the G3 though as my partner has a G3 and I've barely noticed a difference.

For those interested I ordered the phone in October 2015 and the Serial Number starts 506.

This. Op2 has 1080p screen, worse camera, no NFC, no fast charging, no removable batteries!

You won't be without your phone for weeks on end, 10 working days at the most. I had mine repaired direct by LG after Virgin couldn't offer me a replacement phone. Go to LG UK website. Register your device. Go to the Support page and report a problem. They will send DPD to collect your phone and LG will replace the motherboard. I did this with mine and got amazing service from LG. It may help when you fill out the form on LG Support to say that you have been offered an exchange of a different manufacturer !!

REcently got mine repaired from LG as well, quick, very good customer service

One of Mine failed yesterday so i went on there website and booked a repair even though i bought it used from ebay and have no clue when or where it was purchased from.The webpage did ask for those details and there is a box to provide proof of purchase but i did not use it,I wrote it was bought from O2 in November as theirs a O2 boot screen .

Today i got a call from there center saying they will send DP to pick up my phone on monday and it will take around 10 days the fix it and it wont cost me a penny.They even provide you packaging to put the phone in and the delivery will be tracked.

So all in all my 10+ years of buying LG products has not been been marred even after this little incident and will be buying the LG G5 at some point in the future.My 47" LG LCD is still going strong after 9 years of heavy use as a PC monitor which is more than could be said of the 40" Samsung i bought soon after.

My advice to any one is to just to lie about the purchase date if your warranty (no real proof needed) has run out as this is a manufacturing defect which should of been picked up before release which they corrected in a revised model afterwards.

Yes, ignore the 12 months warranty. It doesn't apply despite their terms and conditions. Under EU law, of which we are still a member of the EU, 24 months warranty applies. LG have admitted publicly there are issues with the motherboard and have therefore admitted the problem was there since manufacture. All UK models should be ok up until May 2017 and if you have a problem after there you could always exercise your rights under UK law of up to 6 years warranty. Just make sure you take care of your phone as if it gets wet or has a smashed screen you have little chance of a claim. A £7.00 case and £3.00 screen protector could save you a lot of money.

I am also a fan of LG, having quite a few of their products which have been extremely reliable. Still have an old 47" LG LD450 about 8 years old. Excellent service by LG in repairing my G4.

I forgot to mention my LG G4 has been running perfectly since nov and the only difference in using it was last week when i started using a Anker 25W 5-Port Desktop USB Charger with PowerIQTM fast charging Technology and when i picked up phone it was red hot and in it's boot loop (i had left it charging before) seems like a bit of a coincidence to me.

Was any one else using a fast charger when there's failed too ?

https://www.amazon.co.uk/gp/product/B00KHN9SE4/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

I found LG support to be excellent. I returned an LG G2 without proof of purchase (I bought it 2nd hand), the phone developed a screen fault which is very common. I thought they'd ask for proof of purchase to check the warranty, but it was back repaired within a few days.

Just browsing this thread as I've picked up a 2nd hand G4 from a friend.

​I assume unlocking the bootloader would void my warranty?

Yes you unlocked via the lg website

http://www.eglobalcentral.co.uk/lg-g4-h818-32gb-dual-sim-4g-lte-sim-free-unlocked-leather-black-en.html

Seems to be a dual sim for a similar price.

Any views on the supplier?

Just found this.

http://www.hotukdeals.com/ask/anyone-used-eglobal-central-1965084