Are you the guy that miss calls people and hopes for a call back because your on pay as you go?

I phoned up last week to cancel my contract and they offered me 20GB for £19.99. Phoned back yesterday to take the offer however it didn't include EU texts or minutes so asked for my PAC number. They phoned back the same evening and offered me 25GB for £19.99 which includes EU text and minutes.

my contract is about to expire, i called and asked for PAC codes and they tried to offer me some shocking deals.
They would not match the 25gb offer or anywhere near it.
i will be switching to three, they are offering all you can eat data with 20gb hotspot for £20 a month.
Vodafone are offering 20gb with unlimited calls and text for £24.

looks to me like EE are far to overpriced and nowhere near competitive.

poor bottom, at least the finger was lazy imagine if it was hyper.

Does this price include VAT?

what do you need the pac code for though how does it help you when changing g to different company x

Did you get this on 150?

Yep, the pac is a sign that you'll go unless they try to keep you!

If you're at the end of contract or out of contract it's worth doing regardless as the PAC lasts 30 days and if you don't use the PAC you stay with your existing network on your existing package. So you threaten to leave, see what they offer and worst case is they offer nothing better than you already have and you stay put.

If you just go in and ask for a better price they won't offer this, if you just ask for your PAC and don't get into a discussion with the person, a day or so later the retentions team should call you offering a much better deal like this. Just hold your nerve for a day or two while they get around to calling.

I recently got UL voice/txt and 18GB data for £16 a month.

Now trying this tactic for my lazy bone idle son who wants a cheaper tarif from EE. If he pulled his lazy finger out of bottom, he could have taken the 20GB data deal, I pity the poor EE retention department when they get hold of me hehe!!

shame my deal run out till October! :/

Oh yeah lol

I couldn't quite get the 25gb deal but finally EE relented and offered me a deal to stay - 12 month sim only £19.99 for 20gb. I'm happy

my contract is about to expire, i called and asked for PAC codes and they tried to offer me some shocking deals.
They would not match the 25gb offer or anywhere near it.
i will be switching to three, they are offering all you can eat data with 20gb hotspot for £20 a month.
Vodafone are offering 20gb with unlimited calls and text for £24.

looks to me like EE are far to overpriced and nowhere near competitive.

I need to keep an eye on mine. I appear to be on EE SIM ONLY LOYALTY - £37.99 with a £10 discount. But no mention of how it goes from
£27.99 to £19.99

Good deal. I am getting Unlimited calls, text and 20gb data for the same price. I am 30 days plan though.
Maybe i'll call them tomorrow and see what they have for me.

Rung EE in reply to my earlier post. Apparently I have a £10 loyalty discount on £37.99, and 2 other discounts to get it down to £19.99 which is what I'll pay.

They also said retentions deals often end up like this withr various discounts applied to hit special offer prices etc.

Wow ! As in cold only for limited people

Cracking deal, Does it include the EU calling/text packing for free. (E E Extra)
Im a month off reaching my end of contract, I can upgrade but nothing out there at min for me & as I tend to just buy the handsets outright Sim only deals are what Im looking into, Waiting to see what Note 6 is like later on.

OP do you know if this is the fast 4g Internet and if it includes tethering, please?

I phoned yesterday morning and was offered rubbish sim only deals - I was trying to get the 18gb deal which was posted a few weeks ago but was told it had expired. I can upgrade now but am not allowed to request my PAC code until 15th May :disappointed:

Will try and give them another go but doubt I will get offered this deal until I'm actually able to threaten cancellation

Mrs.z, its the new Double speed 4GEE, and looking at the tethering policies of EE it states that you can use you data allowance to tether. read spannerzone post regarding requesting PAC codes - this works and it is exactly what i did.

hot

£230 for a year for just a Phone bill, Yes indeed a ''cracking'' deal on your wallet.

I asked for my PAC code and they gave it to me.

Im in same boat my contract don't officially end until 1st June, I can upgrade early but I assume no chance of getting pac code until my contract has officially expired. I'll just have to wait until then,
Same as one of my sons sim only deals he gets 5gb unlimited calls/text but its £16.00 I know hed be chuffed with 25gb for only a small increase in cost.

Just noticed my contract exp on 1st June, Can I give 30 days notice now ie request pac?? how's it work

Daft question, but by asking for the PAC code are you officially giving notice to end the contract? mines not up until Jan but just wondering by asking for code it ends the contract.

Alternatively

Alternatively, if you and your partner/family/friend (in same household) are both looking for a new contract, they do a 2 sim sharing package.

You get unlimited calls/texts on both and 16GB data between you, which is loads for £28pm. I also tried my luck asking for a handset and they gave me a brand new iPhone 5s for an extra quid per month, but it would become a 2year deal which was fine with me.

wAIT FOR THE prices to go up at least 2 time a year now bt have brought ee

Just spoken to EE on the phone, been passed around a ridiculous amount.
They're adamant this deal doesn't exist as EE doesn't provide higher than "16GB data". Why do they lie?!

I'm tied into a contract and have 4 months left, so trying to cancel comes with a fee.. Any tips on how to deal with these guys?

i called them and tried to upgrade using the insurance deal of upgrading every 12 months and was told it doesn't exists can anyone shed any light on this

Trying to copy HUKD'ers I too asked for my PAC code some 7-10 days ago..

EE never called... now a bit stuck in limbo lol quite need to renew as I want to pay out of a different bank...

silly question, will this work if someone is on a pay as you sim card with EE?
looking for a contract with them but haven't found a good deal yet

Really stupid and lazy of me but does anyone know the options to get to the correct department when calling 150?
I always end up in the wrong department and end up waiting on the phone for 30 minutes!

The lying irritates me too.

I want the 25gb that others have got now. I may ring up and try and cancel

I'm with EE currently paying £9 for unlimited calls & texts with 5GB 4G data, but I'd pay an extra £10 for 25GB double speed 4G if it was offered. Just called EE on 150 using options 1 then 4 then 2 and spoke with a nice lady called Stephanie. Best she could offer was to price match BT for unlimited calls & texts with 20GB data, but it would not include the EE extra bundle for double speed 4G and European calls/texts and Stephanie was adamant it was not possible even for a manager to override that. In the end I asked for a PAC so we'll see if they call back and offer a better deal... :confused:

Will do the same when I'm home from work and let you know the outcome :smiley:

I hit 1, 2, 2, 2 - I believe that'll get you through to billing who have access to the upgrade information

Just one word - 'Crikey' .

Some of you are getting fantastic deals. My EE contract expires in 3 weeks time & when I went into an EE shop the other day they offered me very poor deals. I'm beginning to think Martin Lewis of MSE is dead right when he says anyone paying over £20 per month is paying too much.

Going to give the blighters a call over the weekend & put some of your comments to them. Heat added.

I think that if you're still well into your current contract they've no reason to try and give you a better deal, why would they when you've agree to pay £xx a month for 12 or 24 months?

The requesting PAC and seeing if they call you back most likely would only work for those out of contract or in the final month, don't expect the sales person to offer you anything special, it's the call back from Retentions that seems to give the best deals.

Just request your PAC and decline any 'offers' they give... you'll very likely get a call from Retentions a day or so later with better offers.

Is this a 4gee contract?

I've cancelled my 20gb upgrade deal. I'm just not having the lying. I wouldn't have minded if they had said 'yes but we can only offer xyz to you sir' but they say 'the 25gb deal doesn't exist'.

It's just lies and I'd rather leave. Will be back on 30 day contract within 48hrs apparently

As expected they didn't offer me anything - the woman also denied that such a deal exists :confused:

Yep. Same for me. It seems it might be outbound only

im currently on a sim only plan for 1 year, everything is the same like this deal but im on 10GB. Ends in Sept i doubt EE will bother to give me a better deal after im paying a arm and leg for my current contract :disappointed:

Couldn't offer me anything, just read out their bog standard deals.

Got my pac code & they rung back within the hour. Unfortunately the battery died on my phone before they could start talking :disappointed:

25GB per month?

​ah damn.. Their call centre normally don't stop hassling/calling until you tell them where to go.. So hopefully will call you back!

How did you get on? Still no call from retentions, but Stephanie did text me her email address...

​​​How did you get on? Still no call from retentions, but Stephanie did text me her email address...

I spoke to 'Chris' who couldn't do anything for me really.. My upgrade is due in 35 days (2 year contract) and the best he could offer me was 6GB data with ultd texts and mins for £24 p/m.. He said if I call back in a few days they can offer me 'better'..
I guess I gotta wait a few days so my upgrade is closer (you can't cancel until 30 days before contract ends) and call them back requesting my PAC code etc.

I did ask him to give me a call if any good SIM only deals come up (hinted it to him) and got told they will try their best.. Hah.

OK, this isn't as good a deal but was offered based on quoting the above offer. EE offered me as an existing customer (without threatening to leave) unlimited minutes, unlimited texts and 16gb tether able data at double speed 4G for £19.99 p/m. I accepted.

I've got a little further.

Basically the 25gb is not available through the standard retentions team. However I finally got through to a nice CS rep in retentions who didn't just lie, but said the outgoing retentions team DO have other offers.

She said she knows someone in that team and will get him to ring me Monday. We'll see!

I've told EE I'm off UNLESS they offer me the 25gb - if they do, I'm happy

I got a call back today saying the best they could offer me was similar to what @diabeticguy was offered.. I told them Talk talk offered me the same but with 20GB data.. They said they will call me back.. Interesting.

Well I got a deal from Talktalk for £5 a month 12month sim only 1000minutes, unlimited txt and 3gb of data, I rang Talktalk and told them that I didn't realise they use Vodafone as their network supplier and that the signal is crap and I want to cancel the contract, they turned around and offered me 6months free and told me that they will be switching to O2 and that 4g will be coming with the O2 network very soon, so I have £30 credited to my Talktalk mobile = nice, Bye bye EE. After all a 1000mins, unlimited txt and 3gb of data is enough for most people like myself.

​Me too. I queried this and they appear to see a £8.00 discount on their end... It will increase after 12 months so right back k on the phone at 11 months...

Can people just confirm what you actually get with this 12 month sim only deal (I presume its sim only)
Is it EE-Extra etc
My contract says it ends on 1st June so am I right in thinking I can request my pac code now and then hope they ring with a deal as there offering zero on they chat system

I phoned up last week to cancel my contract and they offered me 20GB for £19.99. Phoned back yesterday to take the offer however it didn't include EU texts or minutes so asked for my PAC number. They phoned back the same evening and offered me 25GB for £19.99 which includes EU text and minutes.

Bargain good result

Do you just dial 150 to request pac code

how is this a good deal when giff gaff unlimited everything is £20/month normally? if you dont need that much then talk talk have great deals for low end users...

​I'm with giff gaff unlimited £20 a month but there 4g speed is S**t, it's only 6Gb 4g once that's used you go down to 3g which is even worse. the only reason I have stuck with them is because there payg, wish ee would do this deal on payg instead of contract, I would gladly snap it up.

Because Giff Gaff is ****

​thanks x

​thanks x

​thanks x

hubby's contract ends august and mine next January so will give it a go x

Was finally able to request my PAC code today, wouldn't give me any better than 10gb internet for £22.99 :disappointed:

Let us know how you get on Mrs.Z

Right sod it.

I have in and stuck at 20gb but I know how it works.

Ring 150
Go for upgrades
Immediately ask for retentions or the 'refuse to lose' team (outgoing retentions).
You'll go through security with upgrades but then be transferred

You'll be told repeatedly ee don't do more than 16gb on sum only. This is a lie.

At this point mention that bt do 20gb for £20 and you're a broadband customer with them in contract (save the sales patter trying to get you to switch)

Once you've mentioned the by offer. You'll magically be told about the 20gb for £19.99 offer

Job done. This seems to work every time, but the 25gb I haven't managed to get.

Still a great deal at £20gb, thought I'd seen that for £16 ish via hot UK deals. Think for 25gb you have to wait for them to ring you

Still got no phone call - I can cancel my contract in 3 days time so I'll give them a call then request my PAC code etc and go from there..

Phoned 150, got 8gb for 15.99, requested PAC. Got PAC, phoned again, 2gb for 17.99.
They said they are not a 'cheap, small network' laughing to offer even 6gb below 20. Bad attitude here xD

The cheek of them

On a different note the wifes after s7 edge, EE have poor tariffs so she as well got her pac code.
An hour later gets a phone call but **** poor tariffs offered.
Unlim/Ulim 4gb £34.99 handset £60.00 or £33.49 with 5gb and £80.00 handset.
After she stopped laughing she said no chance

I got it!!!
I spoke to someone yesterday called 'Michael' - he was 110% sure there is no such thing as 25GB data for £19.99 per month.. I gave in and agreed with 20GB per month for £19.99 - At this time I requested my PAC code.

LUCKILY this morning I got a call from EE again asking if I was moving to another provider (she wasn't aware that I had already agreed to 20GB per month).. I told her that I was moving to BT etc and she offered me 25GB, ultd texts and mins for £19.99 a month with 0 hesitation.

So now I'm on 25GB data, unlimited texts and mins per month (mins and texts are international) also on Double speed 4G!

I was also told that this will NOT go back up in price - it will stick at £19.99 even after 12 months!

Anyone know if this deal is still on please?