One of the best gamepads you can get from China, and from Xiaomi. It's retail price is about £15-20. It can be used with any smartphone/tablet, and I read that there is some software that allows you to use it with your pc as well.
Basic Information:
Bluetooth V3.0
G-sensor function
Double motor vibration
Three-axle G-Sensor
Powered by 2 x AA battery (not included)
Perfect compatibility with Mi TV / Mi TV Box
Compatible with all google standard interface devices
And other video game devices with Bluetooth function
Top Toughening Material, The World's Leading Molding Process
Classic streamline modeling accord with ergonomic design. Toughened shell that can effectively prevent scratches, surface texture processing, free from finger prints. All this makes with nice appearance and great hand feeling. Reasonable button layout and distribution with comfortable finger up, won't feel tired for long time playing.
High Precision D-pad with Four Positioning Balls
Four positioning balls as supports to ensure uniform clearance around. High positioning precision when rotating 360 degrees.
Perfect Hand-feel
Unique joint fingers curve radian design. Moderate pull for trigger buttons. Longer button for larger finger contact area, more comfortable and not easy to slide. Precisely control the brake and accelerator in racing games with exquisite gaming experience.
360 Degrees Global Positioning Rocker
High precision positioning rocker, 360 degrees full domain. Shaking accuracy reached up to 0.172 degrees. 0.5 degrees center special anti-interference design, avoid mishandle. Adopts the double injection molding process, with soft part on the top and hard on the bottom. Unique soft colloid feeling worm shape design , feel soft and comfortable. Thick texture on the surface effectively avoid the slip of the fingers.
Human Body Engineering Key Layout
A/B/X/Y direction key adopt mirror polishing technology, with nice appearance. The button layout perfect accord with human body engineering design, adhere to thumb sliding radius. Perfect user experience, full of comfort.
Durable Buttons and D-pad
Use material from top suppliers in the industry. Strictly subjecting to the requirement of all the process, A/B/X/Y, the direction key, L1/L2/R1/R2 are made with high toughness silicone material. All pass the severe pressure test, and can withstand the pressure at least 1000000 times normal use time all buttons for at least five years.
Top Asymmetric Double Motor Vibration
Super realistic vibration and impact. Uses first-class vibration motors, asymmetric design: the left motor load is light, the right motor loads is heavy (can be adjusted through software). With more vivid experience feedback for players in the car, extreme sports, shooting, etc.
One of the Best Built-in Accelerometer
Adopts top brands Bosch G Sensor (accelerometer) with three-axle gravitational acceleration. High precision calibration for optimal gaming experience.
Ultra Low Power Consumption
Intelligent power management system. 1 year long standby. The gamepad will switch to power saving mode automatically in 5 minutes without action. One key to awake your MI gamepad, fast and convenient. Powered by AA batteries (support rechargeable NI-MH batteries).
Super Compatibility
One key connection, online upgrade, support multi-point connection, fast and convenient. Perfect fit with MIUI TV system, and can replace most of the remote control function. At the same time support online upgrade automatically.
Top comments
oUkTuRkEyIII
6 Apr 1624#6
Thanks op. Ordered for the Android box so i can get my Final Fight on.
AttentionHorse
6 Apr 1617#164
I've ordered 53 of these, so I can hurl them at passing orphans.
Boopop to DudleyGuy
7 Apr 1615#268
They were!? Hold on...
Horrorwood
6 Apr 1612#71
Bought 50 for eBay, thanks OP
All comments (561)
whohasmyname
6 Apr 16#1
Likelihood of this working with Fire TV?
BuzzDuraband to whohasmyname
6 Apr 16#2
Was just about to ask the same.
ddotp to whohasmyname
6 Apr 161#14
Think you may have to sideload androidsettings.apk, then pair through that if doesn't work through Amazon Fire settings.
However, Moga pads have worked out of the box for me so hoping for same. Worth a punt at this price.
lomax to whohasmyname
6 Apr 161#36
Apparently it works fine with android, and can be made to work in windows with some fiddling but has weird button mappings in OSX.
Have their Yi Action Camera and it is absolutely excellent. Xiaomi is a company that will either make it big or go bust.
tappy to loiterer
6 Apr 162#61
They already 'made it', their revenues in 2015 were around £15b. That b is for billion.
Aberdream
6 Apr 16#56
Any idea of the software used to get this working on pc?
ddotp to Aberdream
6 Apr 161#57
X360ce
ocelot20
6 Apr 161#58
Ordered due to price. Don't really need one but if I can use this with my PC I can then retire my old 360 controller.
ddotp to ocelot20
6 Apr 16#63
Hit like instead of reply.
Do you reckon this will be better than a x360 pad? I purchased these so I can put off buying another x360 pad until I can afford to spend £30.
Either way, I hope for the best.
eayragt
6 Apr 161#59
£2.18!!!!
5p extra!
Dinho to eayragt
6 Apr 161#64
£2.13 is the currency exchange of the website, £2.18 is with the actual currency exchange that PayPal has... claim those 5p to PayPal xD
vassy201187
6 Apr 16#60
Cheers OP ordered 2 via PayPal for £4.26.
Will read through description for its use :smile:
mudds
6 Apr 16#62
I've had a gamble at this price
starfarer
6 Apr 16#66
super hot!!!! ordered 4 :-)
K0YS
6 Apr 16#67
Direct link anyone?
tappy
6 Apr 16#68
Ordered it.
I highly doubt it will be honoured but it's worth a try. Worst case scenario is I've lost £2.
ocelot20
6 Apr 161#70
The whole shape and button layout looks identical to the 360 pad. It all depends on what the build quality is like. For £2.13 it is worth trying out I suppose.
Horrorwood
6 Apr 1612#71
Bought 50 for eBay, thanks OP
vassy201187 to Horrorwood
6 Apr 161#107
Arrrrggggggg..... No no no no...
MarioMan to Horrorwood
6 Apr 161#165
Fuker
OptimusBrown1988
6 Apr 16#72
Just ordered 2 for £4.26, hopefully they'll work with RecalBox :smiley: Thanks OP.
TonyLeMesmer
6 Apr 16#73
Ordered 2 on the off chance it gets honoured!
Brian089
6 Apr 16#74
Will it work with PS4
oliverreed to Brian089
6 Apr 16#81
Are you missing a bridge?
nazmanchester to Brian089
6 Apr 16#90
it'd be great if it did
K0YS
6 Apr 164#75
I emailed them asking if the price is a glitch.
ddotp
6 Apr 16#76
Can't argue with that!
nekoangel
6 Apr 16#77
ordered 4 for android based arcade box i want to build , thanks OP!
shootomanUK to nekoangel
6 Apr 16#92
I have ordered 4 for the same purpose lol
Only I was thinking to use them on my Nvidia Shield TV...not sure if or how they would work, but for the price it was worth a punt! :smiley:
googleboogle
6 Apr 16#78
Just got two hopefully they work with my fireTV. I was fancying playing some mame stuff on it.
oliverreed
6 Apr 163#79
I've informed customs they are a fire hazard and shouldn't be allowed in...
Savo
6 Apr 164#80
:confused: There's always one
LiGhTfasT
6 Apr 161#82
Gotta be in it to win it :smile:
stjoey164
6 Apr 16#83
Amazing price. Not sure this would work on iOS though?
Boopop
6 Apr 16#84
Bought 4 :innocent: Assuming they're as described will work great for four player multiplayer on the TV using the PC :smiley:
Basher Walls
6 Apr 16#85
Bought 4 for £8.50 ish
If it arrives, cool if not its hardly a big money risk.
May keep them for my Android Mame - Teenage Mutant Ninja Turtles or The Simpsons session
mackashworth
6 Apr 16#86
Ordered a pair of earphones from FP a while back, and never received them. It was only a few quid, but still, be wary.
fatzz
6 Apr 16#87
:smile: ordered 2 .....paid £16 for one last month
KiNG
6 Apr 16#88
thanks ordered a couple, wouldn't mine finding out about pc support
jan81 to KiNG
6 Apr 16#91
Some earlier comments on the thread have provided some helpful information on this. Helpful enough to convince me to buy a couple of extra pads for four player gaming.
arvy1
6 Apr 16#89
Ordered 2 for a try with PC /tablet.
Weggie
6 Apr 16#93
Thanks, ordered one. Hoping to use it with an LG G4.
ralphferrett
6 Apr 16#94
I can't help wonder if this is either a) Too good to be true or b) A pricing mistake.
Anyone ever bought anything from this site before?
tappy to ralphferrett
6 Apr 16#99
I've had a few things from them and had no issues. This is clearly a misprice though so who knows what will happen.
eloi89
6 Apr 16#95
Thanks OP, got two already but got another - it'd be rude not to.
vassy201187
6 Apr 16#96
Ordered a few more. Trying to be more in it to win it. Lol
Basher Walls
6 Apr 164#97
I already own way too many controllers, but couldn't resist.
Controllers just in the living room (well in the footstool) -
3 PS4, 2 PS3, 3 Xbox 360, 2 Xbox One, 1 Xbox One Elite, 2 Nvidia Shield and I just purchased an Ipega 9037 today from ebay because I thought it was cheap at £12.
Why did I just buy 4 of these?
I need help.
Bossworld to Basher Walls
6 Apr 161#129
At one point I had 2 x 360 controllers, 2 x PS3 controllers, 4 wii motes, 2 wavebirds, 2 classic controllers and 2 nunchucks. Had a slight clearout since.
Oh and if anyone has genuinely bought 50, they might get an unpleasant surprise from customs.
robodan918 to Basher Walls
6 Apr 163#239
the first step is admitting you need help
the second step is giving me all of those controllers. It's the only way to break the habit. Also if you have any spare cash that'd be great
Flynn_Lives
6 Apr 16#98
HOT !! Ordered !
ST3123
6 Apr 16#100
great deal, heated!
Boopop
6 Apr 16#101
I ordered through paypal using my credit card. According to this it ought to offer some protection:
Beats paying direct with a debit card anyway surely.
marmadukeis90
6 Apr 16#102
Thaaaaaank you heaps (+
Istanbul_Kop
6 Apr 16#103
Quikfinder
6 Apr 16#104
Ordered, many thanks! :smiley:
voodooboard
6 Apr 16#105
Probably fake. Xiaomi are a popular brand in Asia which makes them a major target for counterfeiters.
cartoongamer26
6 Apr 16#106
Got receipt from paypal buy no order confirmation. This happening to anyone else?
korny2 to cartoongamer26
6 Apr 161#122
Same check PayPal money gone out but no confirmation email from focal price.
superfreddy
6 Apr 16#108
No rechargeable battery and tricky to use with a PC...
mikeyfive
6 Apr 16#109
The site seems a little flaky, it timed out on my order confirmation page... I did, however, get a Paypal email receipt.
Hopefully that'll be sufficient.
Thanks OP, excellent post.
polly69 to mikeyfive
6 Apr 161#120
Same happened to me but check your account mine shows the order in their that if you have a account and didnt just checkout with PP.
srw985
6 Apr 16#110
focalprice is broken
konraddrozdz
6 Apr 16#111
Brilliant :smiley:
Md1980
6 Apr 16#112
Heat, worth a punt! Thanks OP.
andyroo77
6 Apr 16#113
Dammit, receives mine from Amazon about 3 days ago, paid over £20 for mine. Good product by the way, pretty solid and decent button/trigger actions. It paired with my Galaxy S7 Edge without issue and buttons were mapped correctly manually in a fps android game. I haven't tried it with the Gear VR yet as can't afford to buy a VR game at the moment (been a rough month financially)! I wish this deal was a week ago as the savings would have bought two games or more! Hot.
shudidesai to andyroo77
6 Apr 161#116
Return it?
duckative
6 Apr 161#114
any idea if this would work for gear vr?
Northerner473
6 Apr 163#115
You bit the bait.
DexMorgan
6 Apr 161#117
Got to be a misprice.. Surely £2.13 wouldn't even cover the postage costs?
mudstuff
6 Apr 16#118
Cheers! Added the faster shipping and tracking just in case. Still under £4, bargain
quackstar84
6 Apr 16#119
Thank you I bought four.
Matty8787
6 Apr 161#121
Hope this works with Gear VR
korny2
6 Apr 16#123
Order for Nvidia shield tablet hopefully work fine.
Baz8755
6 Apr 16#124
Didn't need......but at that price :wink:
spaceinvader
6 Apr 164#125
Firstly you fell for an obvious troll, schoolboy error. But that's such a dumb attitude, where do you thing all the British eBay sellers but their crap to resell? Chinese sites like this. And you really think a small percentage of people buying 50+ controllers is going to use up all the stock in China? lol :smirk:
DoctorZed
6 Apr 162#126
It's Xiamois 6th anniversary, which means most Chinese retailers are having a Xiaomi sale.
That said, this has to be a misprice.
Absolutely fantastic controller if you do get it though, oozes quality.
Matty8787
6 Apr 16#127
My account shows 3 unpaid orders, all for one of these controllers... I only bought one.
drummerdickens
6 Apr 163#128
This is literally the foundation of capitalism and western society. Does my nut in when people get their panties in a twist over this. Honestly if people weren't entrepreneurial we wouldn't have decent roads, hospitals, education...everything.
Also he's probably said it just to wind you up.
thesameagain
6 Apr 161#130
Same here
nazmanchester
6 Apr 16#131
yeyy I just bought 100 lol
DudleyGuy
6 Apr 161#132
I bought 100, Rohitmkiller, can you PM me please, so we can stagger our auctions. Don't want a flood of £11.99 bargain controllers on ebay.
fbloise
6 Apr 16#133
got 5, cheap as f... and they work as a cool gift for gamer friends.
Been buying things from them since 2010 and never had a problem.
Just hope they a genuine.
deeplink
6 Apr 16#136
If you want to feel slightly disappointed, then check out cashback from quidco, realise there's non from this retailer and place order anyway, feeling slightly aggrieved that you could have had a deal.
ps. anyone know if theres any discount codes for focalprice, checkout has a box for one? :smiley:
superivanho to deeplink
6 Apr 16#138
do you really need a discount code for an item that cheap!?
superivanho
6 Apr 16#137
people ordered 5+ are stupid AF. It's not only a selfish act, you may also lead to this deal not being honoured. I hope the retailer pulls out all the high volume orders.
ludwig352 to superivanho
6 Apr 162#142
*facepalm *
johnstalvern to superivanho
6 Apr 163#148
Nonsense.
deeplink
6 Apr 16#139
Take it that means you don't have one and I should continue my google search :stuck_out_tongue:
plebbygiraffe
6 Apr 161#140
They were selling for $25.99 recently, so probably not fakes.
These sites do sell copycat stuff but they tend not to slap brand names on the fake stuff.
Interestingly Google Cache has it showing as 'in stock', this shows as usually ships in 2-3 days so they might not have any stock.
ordered one. very cheap. I hope the quality will be decent.
nekoangel
6 Apr 16#144
Exactly what I was thinking. I guess it get a mame like android set up going.
Was going to create one with an old xbox but if it's on Android I can do all sorts.
Let's hope they arrive and it all works.
superivanho
6 Apr 16#145
mate you have issues you seem to have troubles expressing yourself. Good, keep face palming yourself until you knock yourself out.
j8te1
6 Apr 16#146
Bought 2.
Thanks OP..
davidh5555
6 Apr 16#147
ordered thanks
ludwig352
6 Apr 16#149
Edit again. You missed a capital letter.
killabyte
6 Apr 161#150
Incoming Cancellation emails in morning...
ludwig352
6 Apr 16#151
Well done. You finished?
superivanho
6 Apr 16#152
nonsense what? do you think their warehouse can fulfill all orders with someone order 100+? Do you think some company will like to lose a massive profit to this? you have brain, gotta use it mate.
LOUKELL
6 Apr 16#153
ordered 2 and been confirmed via email
superivanho
6 Apr 16#154
are you playing 'you mad bro'? well at least i'm glad you've done your facepalm enough.
I just only ordered 2. someone will have mental break down tomorrow the lot who expect to receive high volume orders.
dereklogan7
6 Apr 16#155
Ffs. :confused:
maoiaddiction
6 Apr 16#156
if they are anything like the Chinese Tronsmart pads then these will be great. mine works on Nvidia Sheild TV.
friiza
6 Apr 161#157
Woosh
DoctorZed
6 Apr 16#158
Already got one of these; it's a quality bit of kit. Didn't get any English instructions, but it's easy enough to pair.
Despite being a glaringly obvious misprice, I've placed a single order. Expecting a cancellation email tomorrow mind you.
IronGlaive
6 Apr 162#159
You don't get any protection using a credit card through paypal, since its not direct with the seller. The credit card sees Paypal as the company owing money to, but since they did not supply the goods section 75 doesn't apply. Secondly, it only would apply to an item costing over £100 anyway so it wouldn't help how you funded Paypal.
johnstalvern
6 Apr 162#160
Personally I find it more distasteful that some people are hoping to exploit a potential misprice; essentially hoping they can slip by the net by only ordering one item. Personally, I think it's more sound to order as many as you like, knowing that you're paying the price that both parties are happy with, and if it's cancelled, who cares?
LAM09 to johnstalvern
6 Apr 163#163
Most people are buying what they need, but a select few are buying in bulk hoping to cash in. No need to try and justify your or anyone else's actions.
superivanho to johnstalvern
6 Apr 161#183
sir you sound very selfish in many ways. You want to order as many as you want, that's one way of selfishness, but that's fine.
however, when you say 'if it's cancelled, who cares?'
wow....you sound like your own opinion shall represent the other thousands of people on HUKD. You never think about the other people who needs to order 1 or 2 don't you? you sound like the kind of people who says "lots of people in illness die everyday, but who cares".
and people, that's the real humanity right here. people try to save face for themselves but it's already degraded inside.
JohnCenaFan
6 Apr 16#161
Thanks for this
stream0
6 Apr 161#162
Order successful with order number. Let's see what happens.
AttentionHorse
6 Apr 1617#164
I've ordered 53 of these, so I can hurl them at passing orphans.
rpampana
6 Apr 16#166
Sounds stupid but, if I pay by card would there be any GBP to USD conversion fee?
m3racer123
6 Apr 161#167
Do you know what website you're on? :laughing:
Boopop
6 Apr 16#168
Oh well, least I know now, thanks :smiley:
turbo_c
6 Apr 16#169
Thanks op.
Vegeta
6 Apr 166#170
I've ordered over 9000!
nazmanchester to Vegeta
6 Apr 161#175
that's the spirit!
Farhan007
6 Apr 16#171
Bought 42 for eBay.
When I receive these and they are fake I am screwed. Great idea.
drummerdickens to Farhan007
6 Apr 16#173
Still only 85 quid...
iffy1234
6 Apr 16#172
Heated! ordered. Would have liked 2 or 4 for multi gaming but dont want them to run out for everyone. Thanks OP
coolzeeshy
6 Apr 16#174
What difference does 85 pound make ?
martinmacey77
6 Apr 16#176
FocalPrice Discount Code, enter in the Coupon box in checkout.
FP417
wakaru to martinmacey77
6 Apr 16#186
Save your time, this code does not work with this item
Iamthemills
6 Apr 16#177
does it work with oculus for Samsung galaxy?? :smiley:
peterraul
6 Apr 161#180
cashback? :P
BigDiscovery
6 Apr 161#181
it makes 85 pound difference! :laughing:
Tequila
6 Apr 16#182
you should have read the website page properly before emailing them cause it clearly says 90% off. original price was $28.89.
tezray
6 Apr 16#184
But I only want one for when I buy a gear vr I dont want two probably rubbish anyway but will do for gear vr
stjoey164
6 Apr 162#185
Doesn't work with iOS folks. That means no iPhone, iPad or Apple TV (tvOS) support
From PC Advisor:
"Contrary to what we've read about the Xiaomi Gamepad online we were unable to pair it with an iPhone or iPad, but the controller works fine with Android phones and tablets, plus Android TVs and Android set-top boxes. You can pick it up on a Windows PC or laptop and Mac, too."
Absolutely do not need this...but it's sooooo cheap... Click... Ordered :neutral_face:
ajholmes93
6 Apr 16#191
Thanks OP. Ordered and paid the extra for tracking (£3.71 total)
tacticalsatsuma
6 Apr 16#192
The website has pretty bad reviews (4.7/10.0 on UK Trustpilot). Lots of people saying they haven't had items arrive.
thelagmonster
6 Apr 16#194
Ordered 2, couldn't resist at this price. Great spot!
Mihir95
6 Apr 16#195
HOT HOT HOT <3
although ive got one from gamesir so don't need it :/ but tempting to buy one because its CHEAP!!!!
markianedwards
6 Apr 162#196
Have no device that I can use this on. Bought though obviously.
johnstalvern
6 Apr 16#197
No, no -- the devices he was typing it on was entirely manufactured in... um... Torquay?
johnstalvern
6 Apr 16#198
So what's the problem here? If you and the seller are happy, well done.
wardi69
6 Apr 16#199
Register for a choice of 3 discount codes:
1) £ 5.70 off orders of £ 35.65 or more
2) 5% off any order
3) £ 1.43 off orders of £ 14.26 or more
reddragon105
6 Apr 161#200
My favourite part of ordering this was when it said 'Spend $17.01 more and get a free tracking number!'
Wow, such generosity!
koolpubba
6 Apr 16#201
Is it expired now? cuz the link is not working....
Flora82 to koolpubba
6 Apr 16#205
guessing you are using your mobile, request desktop site?
johnstalvern
6 Apr 162#202
If they had 1 in stock, who should decide who has the 'right' to buy it? Or two? No, no. Don't buy this entirely optional consumer product, there might be someone else who 'needs' it more.
I ordered 5, to sell a few on because I 'need' to eat from day to day. I 'need' to pay rent each month, and I 'need' the internet to have things to shake my head in despair at.
Huzaifah26
6 Apr 16#204
Haha
jpxdude
6 Apr 16#206
Deal of the year so far. Hot if it comes through!
klopikxda
6 Apr 16#207
thanks
Bradleigh
6 Apr 16#208
Ordered a couple , let's see if they honour all the sales now
Heat added btw
Matt4045
6 Apr 16#209
Can you connect this to a PC wired? I don't have Bluetooth.
Of course you can, you might not be able to visit hukd again easily though.
sully01
6 Apr 16#211
......,.........
superivanho
6 Apr 16#212
Mate you're trying to take something out of context. You're trying to defend yourself too hard against human arrogance.
michaeljb
6 Apr 161#213
I know this is just an obvious attempt by focalprice to get plenty of new account signups and i fully expect a cancellation email or for this to magically disappear in the post :stuck_out_tongue: but you gotta be in it to win it and for 2 quid ill take the gamble, thx op heat from me <3
G0OSE
6 Apr 16#214
Bit weird, I had my receipt from Paypal, with the title/subject ***PHISHING***, a little worrying?
ysdevil
6 Apr 16#216
I really want one, pfft to the folks that have a few controllers in their lounge, mine in a storage box on a shelf, start with the 2600 and go up to the ps4.
That said, I don't game on the pc (games that need a controller), have mostly ipads and only "game" on the kindle fire... which seriously doesn't need a joypad.
So, although I really think I want one, I can't think when I'd actually need it...
I still want one though :smirk:
Passionpantz
6 Apr 16#217
Worth a punt at this price
dcx_badass
6 Apr 16#218
Bluetooth 2, this needs 3 or above, £1.50 from ebay via China.
johnstalvern
6 Apr 161#219
Alright, here's the context:
1. This thread is a deal for a game controller that has been reduced in price.
2. It is potentially a misprice and may be cancelled.
3. People who ordered 'more than their share' are being told they're bad for multiple reasons
(a) Some are saying "don't order too many or the ruse will be up!"
(b) some are saying "don't order more than your 'need' or you're acting immorallly"
4. Video game controllers are not a human need.
LAM09
6 Apr 16#220
Nothing unless the seller decides to revoke bulk orders. Don't start complaining.
hassan3u9
6 Apr 16#221
Question. I have GBP in my PayPal. Will i still be able to buy this because it's only available in USD.
Dinho to hassan3u9
6 Apr 161#223
It will be fine, it will apply PayPal currency exchange and that'll be it.
It takes a bit of more time than the paypal email, but it should arrive about 10-20min later
ngs
6 Apr 16#222
Yes, good deal if honoured; paid with paypal but no confirmation email from Focalprice?
Their email address is not accepting contact?
johnstalvern
6 Apr 16#224
I've already said I don't care if it's cancelled. It's a bargain if it works, and if it's a misprice I utterly understand the sellers position in cancelling orders.
darkstryder360
6 Apr 161#225
Doesnt work with iOS? Get stuffed.
Ok I will buy one purely because it is cheap!
rand0m to darkstryder360
6 Apr 16#230
hey you have the right attitude, but you're asking the wrong questions.
Just imagine why a controller like this (or as a matter of fact any hardware) works fine with multitude of other devices including android, but fails to play nice with ios?
maybe its that the thing at fault is ios / ios devices itself?
think about it.
copperspock
6 Apr 16#226
I paid with a pre-paid credit card, just got the payment confirmation from Paypal there now and my order is marked as 'paid & unpacked' on the FP site.
Md1980
6 Apr 161#227
Just realised my ancient laptop only has bluetooth 2.1 so probably won't work with this. Ordered another one anyway so the wife can have a nice pair of retro earings, sorted.
jan81 to Md1980
7 Apr 163#249
You can get usb bluetooth dongle for a couple of pounds.
Huzaifah26
6 Apr 16#228
Clever guy
korny2
6 Apr 16#229
Still haven't received a Email brought this product at 18:30.
Even my paypal payment seems a bit worrying, it does not bear any description of what I'm paying for and the order number as well.
fr3dy77_sp33d
6 Apr 161#232
Does anyone receive any confirmation email from them after the purchase (specifically using paypal)?
clnsndrs to fr3dy77_sp33d
6 Apr 16#233
I did about 10 minutes later.
andrewgatenby
6 Apr 16#234
Heat from me. Ordered one to try and use as a gamepad with a Raspberry Pi running RetroPi & EmulationStation for some retro gaming action. If it doesn't work, then it's only a couple of quid but sure it'll get used by the kids on the tablet. Bargain!
andreasuk
6 Apr 16#235
must be a misprice although ive bought 2
the price doesnt even cover the postage
moneybanks14
6 Apr 16#236
Ordered a couple thanks op!!
LiGhTfasT
6 Apr 16#238
It's £2 no need to worry.
sosen1327
6 Apr 16#240
just ordered 2 with tracking number
lordi
6 Apr 16#241
I reckon the ebay resellers will be all over this like previous deals I ordered two, reckon it will be refunded but you never know.
placidsheep
6 Apr 16#242
In for a penny...
Bhav007
7 Apr 162#243
Ordered around 7.30pm, only received a PayPal confirmation, nothing from focalprice yet. Ordered 15, 1 for myself, 2 for my cousins, 2 for my friends and the rest spares for use and/or dissection.
daddyblake
7 Apr 162#244
Ordered 30
jonconlon
7 Apr 16#245
Ordered so I can try asphalt 8 on fire stick/box :laughing:
jlam1
7 Apr 16#246
If this website is really a fraud after reading those horrible reviews on google, we need to unite together and report it to the police for further investigation.
Dinho to jlam1
7 Apr 161#251
The website is not a fraud, it's been around for years now. Chinese websites generally have really bad reviews in those kind of websites because people only review them when they have problems, and most of the times it's people that has no clue about buying to China.
It can be that it's a misprice and they end up cancelling orders (they must be receiving thousands of orders from all Europe), but they'll refund the money sooner or later, so it's worth the try.
crazygoldfish
7 Apr 165#247
Death to eBay resellers
foundagoodbargain
7 Apr 16#248
these look pretty good - ordered 2.
Thanks OP!
Matt4045
7 Apr 16#250
Does this controller support wired connectivity on PC?
shanewba90
7 Apr 16#252
May have been covered but 13 pages worth of reading is different to 3/4 sooooo
Have a Samsung S7 Edge - will this work with that and the VR for games that require a controller?
Iamthemills to shanewba90
7 Apr 16#255
I asked the same question. And I had NO reply... So for £2 I have ordered it and taking a punt... I will be honest, after extensive searching online for a good, affordable controller... I found even the 'best' controllers priced at around £30 are still buggy and don't work great. :smiley:
So give this a go I'd say!
fishpan
7 Apr 16#253
Compatible with PS3? Have a jailbroken PS3 if that helps.
eboydk
7 Apr 16#254
£4.96
poinsy
7 Apr 16#256
Thanks op, heat and ordered.
AadilF1
7 Apr 16#257
Ordered 8, thanks OP :smiley:
bo9dster007
7 Apr 16#258
Price error, maybe they'll honour it.
Skellionz
7 Apr 16#259
Seems they changed the price back
AznAssassin
7 Apr 16#260
dammit!! price went back up to £18.46!? I was too late while reading through the comments T_T
Skellionz to AznAssassin
7 Apr 16#262
I highly doubt many of these orders will be honoured
Tuxerito
7 Apr 16#261
Now appears $25.89 (10%)
I bought 10 when was 90% off
Dean2k14
7 Apr 16#263
price is ment to be 10% off and i think they accidentally knocked the price down to 10% giving 90% off orders will prob be cancelled, which is a shame but we will see
Cepultura
7 Apr 162#264
Focalprice have done this before. They'll cancel all the orders, they do this to get sign ups.
lordi
7 Apr 16#265
Yep waiting for my refund they won't honour it, give it till tomorrow and when I wake up there will be a paypal refund waiting for me. Worth a shot ordered two and all, the ebay resellers will get nothing at least on Amazon they will honour 1 per customer I doubt all those who have been greedy and ordered 50 will be disappointed.
K0YS to lordi
7 Apr 161#279
My 30 have been dispatched with tracking in the status. Guess I won't have to pull down my eBay listings just yet!
coll20
7 Apr 16#266
offer must of ended.
DudleyGuy
7 Apr 16#267
Cold, these were £1.97 before Xmas. Very cold
Boopop to DudleyGuy
7 Apr 1615#268
They were!? Hold on...
j8te1
7 Apr 16#269
Mine says.
Shipping Date : 1/1/1900 12:00:00 AM
Estimated Date of Arrival : 1/22/1900 12:00:00 AM.
No refund as of yet.
wassupjg to j8te1
7 Apr 166#270
Looks like you'll need the transportation above to get it
Lando
7 Apr 16#271
I ordered 2 late last night. Paid via PayPal, had the PayPal email but nothing from focal price.
So does this mean something has gone wrong? Or just system slow down due to the increased orders?
I tried setting up an account after as the site suggests but won't recognise my password and won't send me a new one. Yes I've checked junk, nothing there.
Anyone experienced this before?
ralphferrett
7 Apr 16#272
Personally whilst I'm keeping my fingers crossed about my order I'd be utterly astonished if they were not all cancelled.
Flora82
7 Apr 16#273
Anybody had their order cancelled yet? Nothing for me and I ordered about 9pm last night.
oli12345
7 Apr 16#274
ordered at half 7 ish... and nothing yet..?
copperspock
7 Apr 161#275
Mine's still marked as 'Paid & Unpacked'.This was previously on sale for £13.15 4 months ago, so there is a chance that it's a genuine price.
tony_spumoni
7 Apr 161#276
I ordered 1 but no doubt mine will be cancelled to make way for the people who have bought about 50. :disappointed:
nazmanchester to tony_spumoni
7 Apr 16#278
I doubt it mate
drummerdickens to tony_spumoni
7 Apr 161#280
You have any evidence that people buying in bulk gets these offers cancelled? Or are you just guessing?
If you do then sorry, I bought 30. But I suspect you don't.
nazmanchester
7 Apr 16#277
nothing cancelled for me yet. fingers crossed it's a deal.
drummerdickens
7 Apr 162#281
You eBaying them? I'm more tempted to walk down a few discount mobile phone / case shops and trying to flog them direct, maybe in bulk on gumtree. eBay fees are just a killer.
robodan918
7 Apr 16#282
nothing for me yet either *shrug*
karlypants
7 Apr 162#283
I only have a paypal receipt also although I paid around midnight last night.
anonimousse
7 Apr 169#284
This is one of those buy & forget orders; if and when it arrives, it will be a nice surprise. If not, then no big deal! To obsessively check and complain about confirmation, cancellations or making wild guesses is a waste of time.
drummerdickens to anonimousse
7 Apr 16#285
Yeah exactly. If I don't get them in 6 weeks I'll go straight back to paypal and get my money back.
Hustler1337
7 Apr 16#286
Still haven't got any email confirmation from Focal Price, only Paypal confirmation when ordered. I'm guessing everyone else is the same?
jdrob123 to Hustler1337
7 Apr 161#288
I've had confirmation of my order from Focal Price. Although I was one of the first to purchase on here.
Still means nothing until they're dispatched though.
namtab to Hustler1337
7 Apr 162#299
Just got my order confirmation, I bought one at perhaps 11pm last night.
nazmanchester
7 Apr 16#287
if express delivery was selected what are the chances that if the deal is honoured it being delivered on time within a week?
TwentyTwo
7 Apr 161#289
I hope they honor the 100 I purchased :disappointed:
jdrob123 to TwentyTwo
7 Apr 16#290
I hope that's sarcasm.
ddotp
7 Apr 161#291
Ordered 2 yesterday at 1700, PayPal confirmation received straight away, order confirmation received 40 minutes later. Will update once despatched or cxl.
drummerdickens
7 Apr 161#292
I hope it's not. If he manages to flog these at even a tenner each that's a tasty £780 profit. Good man.
Sizzle
7 Apr 16#293
I hope it is sarcasm, as this mans greed could stop the rest of us from receiving one.
Not to mention the stupidity, one or two I could see them order, but thinking they would honour 100 is ridiculous...
Bhav007
7 Apr 165#294
This world works on money and money alone. To purchase at a good price to sell on for profit on eBay etc is probably unethical, but it is also smart. Not everyone here earns enough to make a good living, and when something like this pops up, whether it is legitamate or not, it's a good reason to buy in bulk.
drummerdickens
7 Apr 165#295
So you're saying that it's probably a mistake and him buying loads of these might highlight that mistake?
You're taking the high and mighty route there completely ignoring the fact that the person running this website is a person too. Apparently you're happy for that person to lose out on thousands of pounds worth of controllers so you can get a near freebie? This mistake clearly is going to impact someone but clearly you don't give a **** so long as you get your controller. You bloody hypocrite; just by buying one of these you're being greedy. Some poor sap has made an obvious mistake and you're happy to take advantage of that.
Maybe by purchasing 100 of these controllers the poor guy who clearly made a mistake on the website will be notified and be able to cover his losses?
JackMcg9
7 Apr 16#296
**** I MISSED IT
redsquirrel
7 Apr 16#297
ordered 8 and a few blue tooth dongles and a few other bits. Has anyone used these on a MAME cab? I was planning to try use most for that purpose.
redsquirrel
7 Apr 16#298
that's IF they get sent. They took my paypal cash at least (ordered midnight)
coolzeeshy
7 Apr 164#300
I emailed them and got this answer below.
xiaojuan.wu replied this message at 4/7/2016 04:36:47
Dear coolzeeshy,
Sorry to tell you our system occured bug , each item price is $21 instead of $2.99, would you like to pay price difference to us ?
We will shipping after we got the price difference of $18.01, and if not , we’re afraid we have no choice but to cancel and refund your order in 3-5 working days.
Your understanding and cooperation will be highly appreciated. If there is any question, please feel free to contact us.
Have a nice day!
Thank you
Kind regards
xiaojuan.wu
tony_spumoni
7 Apr 16#301
I got an email stating that I still have unpaid items in my basket. Wtf I paid by PayPal and have the PayPal receipt.
nazmanchester to tony_spumoni
7 Apr 16#303
check your basket on focalprice... I noticed if you add something to your basket and cancel just before the payment screen e.g to change the quantity then you can't remove it for some funny reason.
johnstalvern
7 Apr 163#302
See, this is exactly the attitude that is **** me off in this thread; I mean, this attitude from people who are hopeful to basically do over a business for a simple mistake. People hoping their stocking system is so impersonal that only a large order would ever be scrutinized.
Not a go at you personally I suppose, but the gist is that I have a lot more respect for someone just buying to flog them than those crossing their fingers this company will lose money by missing the price error and shipping them anyway; and others acting like there's some **** moral imperative in all this.
DudleyGuy
7 Apr 16#304
I emailed customer services yesterday, asking if this was the correct price.
They got back to me today, saying this is a pricing error, and thanks for letting them know.
So unfortunately it was too good to be true, gutted!
daddyblake to DudleyGuy
7 Apr 16#318
They've still dispatched my 30.
DudleyGuy
7 Apr 161#305
The good news is, they gave me a $20 voucher as a thank you, so it's still a very cheap controller :smiley:
benjammin316 to DudleyGuy
7 Apr 16#306
yes dear
Md1980
7 Apr 16#307
Looks like I'll await my refund too then :neutral_face:
jacksonliam
7 Apr 162#308
I don't post misprices I spot for this very reason. So far I've had a vacuum for 2/3 off the sale price and a few 10.00 objects for 1.00. So you could say people are missing out on deals because others like me don't want to ruin their chance by alerting the ebayers.
KiNG
7 Apr 16#309
my order has been confirmed
vassy201187
7 Apr 16#310
My order too got confirmed.
Nexus162
7 Apr 16#311
Order Confirmation just came through.
Bhav007
7 Apr 16#312
Nothing yet for me. I ordered around 7.30ish yesterday.
Bradleigh
7 Apr 16#313
No confirmation email
Paid by paypal
1851 degrees and nobody gets their order
These guys related to gearbest
One to avoid in the future , awaits refund
teerex
7 Apr 16#314
Ordered 2 last night and paid by PayPal
iEimis
7 Apr 16#315
My order was confirmed, got email saying congratulations your order was confirmed and will be despatched shortly.
fauxC
7 Apr 16#316
I just got a confirmation for my order of 2 pads as well.
daddyblake
7 Apr 16#317
Had a dispatch confirmation for my 30.
Bhav007 to daddyblake
7 Apr 16#319
Proof?
mixmixi to daddyblake
8 Apr 164#322
I think this is just turning to a lame joke. No one had any confirmation. Chinese sellers won't despatch anything Straight away (past experience) I wish people could grow up and share useful info rather making stupid jokes.
fubob11
8 Apr 16#320
so are they going automatically refund people or are they just going leave a partially paid product in your basket and keep your money until you go to paypal for a refund?
Dean2k14 to fubob11
8 Apr 16#321
It's probably a stitch up they will just leave it and for the sake of 2 quid quite a few people just won't be bothered to go to paypal for a refund and they will make a few quid out of it
Dryosh
8 Apr 16#323
Ordered 3 and have confirmation and delivery email this morning.
Robthedude
8 Apr 16#324
I've had confirmation for mine last night.
nonameno12
8 Apr 16#325
Also received confirmation last night for the 2 ordered
The Ghostbuster
8 Apr 16#326
Can confirm my 1 controller is being despatched got the email late last night no joke
covollo
8 Apr 16#327
'The tracking number will be sent to you shortly.' - Ordered 20, email yesterday afternoon.
mixmixi
8 Apr 16#328
Well my order of 1 controller's status has now changed to "invalid" :smile:
drummerdickens
8 Apr 16#330
Lame joke ay...
mixmixi
8 Apr 161#331
I received the same email but the order status has now changed to "invalid" haha. Good luck though :wink:
MrT2k15
8 Apr 165#332
Just got this:
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order XXX for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
MrT2k15
8 Apr 165#333
Just got this:
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order XXX for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
alexhayuk
8 Apr 16#334
cancelled!
Wolf0x
8 Apr 16#335
Just received an email from FocalPrice stating the price was due to a bug and their voiding my order.
nonameno12
8 Apr 16#336
Also cancelled
Maverick77
8 Apr 16#337
cancelled too
mixmixi
8 Apr 16#338
Lol
orhanftw
8 Apr 16#339
Cancelled my 1 controller order too. It was always worth a punt but well done if people actually get them delivered :smiley:
BenderRodriguez
8 Apr 16#340
Maybe I shouldn't have ordered 160 of them. Cancelled too.
moneybanks14
8 Apr 16#341
Cancelled also..
drummerdickens
8 Apr 16#342
Unlucky. I made 6 orders of 5 controllers. 4 of mine have been dispatched, one has been voided and I'm awaiting confirmation on another.
Makodus
8 Apr 16#343
Cancelled :disappointed:
drummerdickens
8 Apr 161#344
Although to be honest today I am horribly hungover and even the thought of trying to flog these things is hurting my brain. Kind of wouldn't mind a refund...
skeppnica
8 Apr 16#345
Order voided :disappointed: they probably ran out of product too quick due to our all favourite scalper folk. I somehow doubt it was a "pricing error".
mixmixi
8 Apr 16#346
Doubt if they were actually dispatched. Wait to see if they arrive or not first. If you ever bought anything from China on eBay, you would notice as soon as you pay the order will be marked as shipped but the. If you look at the date of shipment on the parcel it is days or sometimes a week after the despatch date on eBay.
Dean2k14
8 Apr 16#347
Received cancellation email this morning
pankomputerek
8 Apr 16#348
My order was cancelled too.
Anarki
8 Apr 16#349
I've also just received the same email stating it was a pricing error. Never mind, it was worth a punt.
Robthedude
8 Apr 16#350
Just had mine cancelled after having it confirmed earlier too.
shaddow
8 Apr 16#351
Cancelled.
rio600
8 Apr 16#352
Just had mine cancelled! Annoyed :disappointed:
starfarer
8 Apr 161#353
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPGZZZCHxzsae for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in
karlypants to starfarer
8 Apr 16#360
I have just received the same email also.
K0YS
8 Apr 16#354
damn. they called my 33 that I already had listed on ebay.
gonna go to the solicitors on Tuesday to see if they can file a case to have my listing fees refunded along with all the lost of potential earnings.
superivanho to K0YS
8 Apr 164#355
you're kidding right?
drummerdickens to K0YS
8 Apr 162#356
To be honest mate putting anything on eBay you don't have in your hands is a bit risky is it not?
Cepultura to K0YS
8 Apr 161#357
nice bait , 8/10
robdsmith
8 Apr 16#358
Mines just been cancelled too
Tequila
8 Apr 16#359
Cancelled.
superivanho
8 Apr 16#361
those who ordered 100s must be furious with their money being held.
vassy201187
8 Apr 16#362
Ordered 2. Received confirmation email. :smiley:
Ordered 10. Received cancellation email :disappointed:
copperspock
8 Apr 16#363
I only ordered one, no cancellation email yet, though not holding my breath.
zuisidle
8 Apr 16#364
Cancelled :/
pawleil
8 Apr 16#365
Order just cancelled. Oh well worth a try :smiley:
superivanho
8 Apr 16#366
you're lucky. I ordered 2, still got cancelled! maybe I ordered too late.
vassy201187
8 Apr 16#367
May be.. but till the item reaches me nothing guaranteed
covollo
8 Apr 16#368
Order cancelled.
Meshen
8 Apr 16#369
"With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website."
Kiwimaddog
8 Apr 16#370
Order cancelled here!
fbloise
8 Apr 16#371
damn, I got the same cancellation email this morning, ordered a few to give away to friends (b'days, etc)...
Tanweeralqarni
8 Apr 16#372
Nooooooo! Order cancelled. Oh life is never expected to be perfect
Md1980
8 Apr 16#373
Yep Cancelled :smiley: Email went to Spam, make sure you check.
GodVilla
8 Apr 16#374
Cancelled. Just my bleeding luck!
GodVilla
8 Apr 16#375
According to the email, my order went wong. Oh well, one day it will happen, and I will be the recipient of a miss priced order.
Md1980
8 Apr 16#376
For anyone else who's lost out, the cheapest I can see this Gamepad elsewhere is for £15.00HERE. Challenge to the HUKD Community: Find it Cheaper! :smiley:
JkF50
8 Apr 16#377
Cancelled! :disappointed:
tony_spumoni
8 Apr 16#378
I ordered 1 and it was cancelled. Maybe I should have been a shyster and order loads. :disappointed:
Sprograt
8 Apr 16#379
My Order Cancelled :disappointed:
jamesmysmith
8 Apr 16#380
my order cancelled too
format
8 Apr 16#381
got same email, money got taken out of paypal when i ordered but no refund as of yet. i'll give it a day or so but if anyone else gets their refunds please post ta !
Koocha
8 Apr 16#382
cancelled
pawleil
8 Apr 16#383
Anyone who ordered more than one and got order confirmation I'd be happy to discuss a price :smiley:
Bhav007 to pawleil
8 Apr 16#385
I got confirmation for my order of 15 but I think it's because I got in early and also messaged them several times.
vassy201187 to pawleil
8 Apr 16#388
I ordered 2. Received confirmation
Tuxerito
8 Apr 16#384
Order cancelled.
cruncher75
8 Apr 161#386
I had this
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPT@@@@@@@@K for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap
Then just got this
Dear Cruncher75
Thanks for placing an order at FocalPrice.com. Your order has been successfully received.
Click here if you want to track your order or you have any questions and need some help.
esskay92
8 Apr 16#387
Did you get a confirmation email or a dispatch email? AFAIK those are two entirely different things. When purchasing from these Chinese sites you get a order confirmation email first, and then a few days later a shipping notification email.
macobrum
8 Apr 16#389
cancelled too :disappointed:
mikeyfive
8 Apr 16#390
Ordered one. Cancelled. Oh well.
cjsanandreas
8 Apr 16#391
Mine was also cancelled. :disappointed:
Dinho
8 Apr 16#392
Haven't received any cancelation or shipping email. They have probably started from the last orders, so will see if someone ends up getting it sent or not.
The refunds should be processed between a couple of days and a week, with these chinese shops nothing works in a 24 turnaround.
FREEZIN WOLF
8 Apr 161#393
Cancelled!
Im going to write a strongly worded complaint email back in borderline gibberish... See how they like it!
LAM09
8 Apr 16#394
Haven't had any email as of yet, so I hope I'm one of the lucky few
Steph312
8 Apr 16#395
they sell worldwide there's a lot of transactions they need to get through cancelling and refunding by exchange rates in 4-5 days time, no rush. it seems like only the poster that tipped FP off and received $20 voucher for that will get anything anywhere near the mispriced offer. they cancelled and are probably going through the long processes of cancelling all these orders.
superivanho
8 Apr 16#396
as I said earlier yesterday you guys will go all mental about it. if you had a bulk order what do you expect? this always happens on hukd but people never learn.
Steph312
8 Apr 16#397
the link is affiliated maybe they just wanted signups like others have mentioned, new methods of marketing. I'm not going mental I'm just saying and I only ordered two for my nephews I'm not a gamer.
Richief
8 Apr 16#398
Ordered 2, 1 early and 1 later on. I've had 1 excepted the other cancelled.
nekoangel
8 Apr 16#399
I had the cancellation email and now I have a confirmation email...... Confused. Com
FoxForce5 to nekoangel
8 Apr 16#405
Yep, me too. How odd. I'm wondering if perhaps the order confirmation is part of an automated system & if the order hasn't been refunded yet it just sends.
I highly doubt it'll come, but for £3 & with the benefit of using PayPal I'm really not fussed either way. If it arrives it'll be a pleasant surprise.
redsquirrel
8 Apr 16#400
strange they told me its cancelled but i just got the order confirmation.
Leeps to redsquirrel
8 Apr 16#401
Me too, that's why I'm checking back here! Keeping my fingers crossed then...
copperspock
8 Apr 16#402
I haven't received any cancellation email but my order is now marked as 'invalid' even though it was marked as 'paid' earlier. Ah well.
waxsta
8 Apr 161#403
This is a miss price. My order was cancelled with the following from Focal Price:
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPTZZZZW9PXF for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
waxsta
8 Apr 161#404
This is a miss price. My order was cancelled with the following from Focal Price:
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPTZZZZW9PXF for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
crazygoldfish
8 Apr 16#406
Let's get a petition and force them to honour the price!
Wasaaaaaaaaaa
hassan3u9
8 Apr 16#407
Anyone got another controller deal?
Vegeta
8 Apr 16#408
Received order confirmation just now but on website order status is "invalid".
Well ordered half way through yesterday and people were getting confirmations yesterday so here's hoping. I did email them saying I wanted it at the stated price..... I doubt they buckled but hey would be nice to get them as I actually want to use them.
ilbindilo
8 Apr 16#413
I've got a confirmation email but no cancellation yet.
bren26
8 Apr 16#414
Had a cancellation email earlier today & tonight I've had an email to say it's shipped
nazmanchester to bren26
9 Apr 16#429
did you receive a tracking number?
nazmanchester
8 Apr 16#415
I've received confirmation email. States invalid in status when I log into my account however it also states tracking infomation will be updated soon??
nazmanchester to nazmanchester
9 Apr 16#418
I haven't as yet received any cancellation emails
Tequila
8 Apr 16#416
Ordered one,received cancellation email this morning and now a confirmation email.
Deetea
9 Apr 16#417
Same as a lot of others. Cancelled. Just check my email now, order confirmed email 6 hours later.
nazmanchester
9 Apr 16#419
neither have I
sali6454
9 Apr 16#420
Cancelled
Lloydinio
9 Apr 16#421
Can I use contract laws and complain that they are breaking the contract by cancelling the order?
copperspock to Lloydinio
9 Apr 16#422
Nope.
Richief
9 Apr 16#423
The order that got cancelled has now been excepted.:confused::D
FREEZIN WOLF
9 Apr 161#424
Excepted or accepted?
Richief
9 Apr 164#425
Spelling police in full force, you're (you are) correct, accepted. I totally except your your point.:stuck_out_tongue:
hassan3u9
9 Apr 16#426
Anyone got their refund yet?
Bradleigh
9 Apr 161#427
Nope
Just opened a dispute on paypal
So the only person who got anything was the person who asked if it was a price error
Some posts have been removed ?
FREEZIN WOLF
9 Apr 166#428
In fairness its not a spelling mistake its just the wrong word.
Richief
9 Apr 161#430
True, point taken.
cb-uk
9 Apr 161#431
Yep. Opening a Paypal dispute is the easiest way to get your money back from Focalprice - like Gearbest, they are notorious for cancelling deals and then keeping your money unless you specifically tell them to refund it.
Even though it's only a couple of quid, remember that the minimum wage in China is around £0.60. So, each order Focalprice don't refund equates to three hours worth of pay. Multiply that by (say) 10,000 orders and the money soon stacks up.
LAM09
9 Apr 161#432
Got a confirmation email today, but my order page says invalid. Not sure what's up
Cepultura to LAM09
9 Apr 16#433
Same. Going by what they've done before, they'll just wait until you ask them for a refund , they won't refund automatically.
Moss87 to LAM09
10 Apr 16#460
same
seems to be a scam
they have deleted my account and i cant login anymore
cjsanandreas
9 Apr 16#434
Has anyone who bought this received any phishing text messages recently? I suspect me using Paypal exposed my phone number to the seller and I got this text today from sender "Apple Inc":
I visited the site and it was totally a phishing site made to look like the iTunes login page, entered some fake credentials and 'logged me in.' Sure enough the next stage it was asking me for credit card details etc.
Focalprice is the only site I have given my name and phone number to in a long time so I am wondering if anyone has had the same, maybe this was all an elaborate ruse.
korny2
9 Apr 16#435
Just got my email bit late as i order 3 days ago.
nazmanchester to korny2
9 Apr 161#436
I made 3 separate orders for 1 each... I have just received another confirmation email.. wtf is going on? lol
BerZerk
9 Apr 16#437
Let see who will get their orders...
mine shown.
Status: Invalid Order ID: FPGZZZDLZ***
Broxy
9 Apr 16#438
just had confirmation email but status says invalid....confused???
rainbowwheel
9 Apr 161#439
Good evening, someone please enlighten me. Ordered this gamepad on the 6th, got an email from them yesterday, which says, that their website had a bug, so they cancel my order and refund me immediately. They did not process the refund as promised.
About 2 hours ago, I've opened a Paypal dispute to get my money back, and few minutes ago, they sent me an email which stated that my order has been confirmed.
Anyone who dealt with them before: What can be expected from this company?
nazmanchester
9 Apr 16#440
I've not had a cancellation email. I've checked my spam box too. I've had a 'order confirmed email' but in my focalprice account my status is invalid :confused: honestly ain't got a clue what's happening. I'm willing to wait it out though and see.
mattzildjian
9 Apr 16#441
I cant even check my order because I need to set my password but it doesn't work, the verification code gives an error every time.
Richief
9 Apr 16#442
I'm confused about my order, I ordered 2 at different times and had 2 emails back. One saying the order has been confirmed and the other rejected due to an error. The next day I had an email saying the rejected purchase was successful, happy days. I checked my paypal account and the money has gone for both. I've just logged into the focalprice website and both orders are shown as invalid with a shipping date of 1/1/1900 00:00:00. So now I don't know where I stand.
nazmanchester to Richief
9 Apr 16#443
just wait it out a little longer and see what happens mate
Richief
9 Apr 16#444
I've sent focal price a message asking where I stand, lets see how that goes. :confused:
Kanye Pest
10 Apr 162#445
Invalid on their system means they do not have the stock to fulfil the order. I.e You won't get your item (Due to it being mispriced). I checked this on Google http://forums.focalprice.com/showtopic-13342.aspx
Best to file a paypal dispute if you haven't received your refund.
Md1980
10 Apr 162#446
New email, order confirmed. Straight after the one which said it had been cancelled. Me thinketh Focalprice do mocketh me!:smiley:
TheGalaxy
10 Apr 16#447
My cancelled order also then got confirmed..doubting it actually has been though but we'll see
format
10 Apr 16#448
opened a case in paypays resolution centre too and will see what happens - it's clear they are in no hurry to refund people automatically and i suspect anyone forgetting they ordered this won't be getting automatic refunds unless they ask.
Powzer
10 Apr 16#449
i got 2 emails a while after the cancellation saying that it has been confirmed...but the status says invalid, no idea whats going on with it, but i guess im gonna have to email em
Deeco to Powzer
10 Apr 16#455
Did u get a reply? I just got a order confirmation and no cancellation email, today I logged in on their site it just says status as 'invalid'...
dereklogan7
10 Apr 16#450
My order will be delivered in 25-30 days. :innocent:
nazmanchester to dereklogan7
10 Apr 16#453
I take it you received a dispatch email?
ImyR85
10 Apr 16#451
Strange. I got no confirmation email if any sort for days and now I have an email confirming a successful order! Here's hoping.
benjammin316 to ImyR85
10 Apr 161#452
Just got the same email
wobzsmith
10 Apr 16#454
Someone got into my paypal account after using this. **** focalprice
DoctorZed to wobzsmith
10 Apr 162#456
"123456" is not an acceptable password.
Powzer
10 Apr 16#457
no response yet, im wondering if its because today is sunday? we'll see tomorrow i guess
hassan3u9
10 Apr 16#458
anyone got their refund yet?
Moss87
10 Apr 16#459
they have canceled the original transaction and somehow processed another one which they charged me extra $4.69
i have opened a paypal dispute
i dont know how they have done this as i never authorized it
this site focalprice is very shady i will never buy anything from these clowns again
LAM09
10 Apr 161#461
That is strange. I can still login into my account, but I'll probably contact them about my order in the next few days if things don't change.
Best for you to open a PayPal dispute providing you used that method of payment (best option IMO).
Moss87
10 Apr 16#462
yea i have done that
i just dont know how they managed to do another transaction and charge me extra
cb-uk
11 Apr 161#463
Paypal dispute started.
Focalprice will probably make a few grand in easy cash, as most people will have forgotten they ordered it.
Very cheeky!
Bradleigh
11 Apr 161#464
I opened a dispute a few days ago when they failed to respond to any emails
They should have refunded by now and I'm not closing the dispute as it can't be opened again , message I received below ...
Dear customer,
Sorry for any trouble may caused.
Since the system bug,there are so many orders have to be refunded,so we have to ask paypal to assitant .
And to my experience,the refund may be issued within 3-10 business days. But if there is a dispute,it is hard for us
to arrange refund,so please close the dispute first.Thanks a million for your understanding in advance.
Best Regards,
Sushine
Gaminggirl
11 Apr 16#465
Something is very wrong with this site. The cancelled emails and confirmation means nothing. I have confirmation and then got the cancellation a day later. I too now have a lot of phishing attempts on my email that I used with them. Dispute can be escalated in two days.
TehJumpingJawa
11 Apr 16#466
That's quite a delay :innocent:
Richief
11 Apr 161#467
I've had a reply: Dear Richief,
We are sorry that there is a system bug and the price of this item actually is $25.89, but it is mistakenly priced as $2.99. So we have no choice but to cancel the order and arrange the refund. The refund will reach to your account in 7- 10 days due to huge orders. Would you kindly please check your account and confirm it 7-10 days later? Please accept our apologies for the inconvenience has given you.
Highly appreciate your understanding and thanks for your long-term kind support.
Have a nice day.
Kind regards
meiqin.xiao
I'll give them 10 days before starting a paypal dispute.
cjsanandreas
11 Apr 162#468
I've started a dispute and not heard from them, but I'm not closing my dispute in case that compromises my position.
Even if the misprice was sincere I figure it's better to ask for a refund to discourage deliberate misprices as a quick cash grab in future.
Bradleigh
11 Apr 163#469
If you close the dispute and they decide not to refund you , your moneys gone
Leave the dispute open and escalate it
mattlodge11
11 Apr 16#470
are peoples orders still showing when they log in?, mine is. I originally got the cancellation email but then got another email saying my order is successful..
michaeljb
11 Apr 16#471
Anyone know the time limit on opening a Paypal dispute, i don't mind giving them some time for the refund in case it was a genuine mis-price but i also don't want to miss my window in which i can claim back through Paypal.
Richief to michaeljb
12 Apr 162#481
I think I read on the PayPal website, 180 days.
cb-uk
11 Apr 169#472
I have a Paypal business account, and this is a complete lie.
To refund any Paypal transaction, it takes just two mouse clicks - one to initiate the refund, and a second to confirm it.
And to reiterate, NEVER close a Paypal dispute for any reason until you get refunded in FULL - otherwise you will end up with no refund and no way of ever getting one. This is a favourite trick of many Chinese sellers - especially on AliExpress.
HTH :wink:
Cepultura
11 Apr 161#473
Yep, that message pretty much confirms its the usual scam chinese sites often do, in making these "misprices".
Tanweeralqarni
12 Apr 164#474
Order confirmed after cancellation, means their server was slow to respond to confirm the order. Guys don't put any hope into this. This wont be honored and they confirmed it themselves.
Let it go
Kyballion
12 Apr 161#475
officially the worst company I have ever used from china.
out od the hundreds or orders completed including for business these guys have the worst and most frustrating customer service
Still have not refuded the purchase and I am being completely ignored
it has been over a week now and still no response.
poinsy
12 Apr 161#476
Sometimes, when something looks to good to be true...
I would be interested in seeing how many people actually got this deal, as a ratio to those that did not. A lot of silent purchases will have been made, and I suspect the success rate is very low, assuming those that say they did are genuine. Just annoying, not the alleged 'misprice', but the subsequent hassle afterwards.
I will never again deal with this joke of a company either.
RueUK
12 Apr 161#477
As much of an annoyance this has been, I did get this email from the company. The English isn't great but still.
Dear customer,
You can't believe how sorry we are,but there is no that controller left.
You know ,we can't control the bug on the website,since it may appear any time.We have suffered a lot from this and no one hope this happen,yeah?
I know I should not tell this to win your sympathy,I started replying email from 6 am to 23 pm these days.Since there are almost three thousand emails of complain for this system bug and 20 thousands of orders have to be refunded.Hope you can understand a employee's hard work and be patience to spare us 3-14 business days for the refund to be processed. Thanks a million for your kindness. We will offer you a coupon when you place order next time,is OK?
oom
12 Apr 16#478
I still did not get my refund.... what to dp
J_C_C
12 Apr 16#479
I just had this -
Dear customer,
Sorry for any trouble may caused and thanks for your kindness.
Since the system bug,there are more than 20 thousands of orders have to be refunded,so we have to ask paypal to assistant.
Perhaps it will need more longer time than usual,about 3-14 business days.
Can you please kindly be patience to this? Thanks a million for your understanding in advance.
karlypants
12 Apr 16#480
Do we open a case on PP as in item not received?
Andy4444
12 Apr 162#482
Hello friends. Sent these guys an email yesterday telling them if I didn't get a refund in the next three days I'd open a PayPal case. This morning I received my refund. Seems like a polite threat may be the quickest and easiest route to a refund, unless of course your still holding out for a miraculous delivery. Good Luck.
ddotp to Andy4444
12 Apr 16#483
So they have no intention of keeping the money if you threaten action but are happy to make people wait as long as possible in the hope that we forget, at least for as long as they can get away with.
Would a company doing this make a worthwhile profit on interest accumulated alone? Don't suppose it matters really as free money is free money.
cb-uk
12 Apr 169#484
Nope, but that's not the real reason they run these "pricing error" scams.
In terms of its Chinese business, Focalprice tries not to hold stock unless it absolutely has to. After you have made a purchase, Focalprice takes your money and buys the item from a factory at a huge discount - pocketing the difference. This is why whenever you buy something, it can take more than 5 days before it's even sent to a courier (Focalprice waits until it gets X orders for an item before buying it from the factory)
However, sometimes a company like Focalprice will need to place a large advance order to get a substantial discount - but it hasn't got enough liquid cash in the bank and can't borrow it. Solution: put up a few misprice offers and make sure they are picked up by sites like HUKD - 20,000 orders for just one unit = over $60,000 of instant cash with no interest to pay. That will buy you a shedload of products in China!
Plus, as many people ordered multiple units, I'm guessing Focalprice have got over $100,000 of extra funds in their Paypal account to play with.
This is why they are taking as long as possible to refund you (if ever!) - they want to "use" your money for as long as possible with no interest!
Hope that explains :wink:
Dinho
12 Apr 16#485
Fastest solution will be to open dispute in PayPal. And, as a matter of fact, the more people that open dispute on PayPal the better, because PayPal might take action against them if the amount of disputes goes really high.
ddotp
12 Apr 16#486
Appreciate your time pal
mikeyfive
12 Apr 16#487
I didn't receive my refund yet... Do I have to email them asking before they issue it? :smiley:
Powzer
12 Apr 16#488
ok so i emailed them and got my response earlier today, they said the system "crashed" and that the yare refunding but it will take 3-10 business days -_-
cb-uk to Powzer
12 Apr 161#489
As you'll see from earlier emails in this thread (and similar other threads on HUKD) they usually promise to refund in a "few days", which never happens. Then, when you complain again, they give you a 7-10 day time frame (which rarely happens). Typically, as other members have confirmed, you'll only get a refund once you start a Paypal dispute or they are convinced you are about to do so.
Once Focalprice have your money, it's extremely difficult to get it back - whatever the amount. It's unfortunate, but many Chinese sellers rely on the fact us Brits are extremely polite and patient to basically take the proverbial - but once you start calling them out, it's amazing how many English swear words most Chinese sellers have in their vocabulary (and not just aimed at you, they usually make comments about your entire family - especially mums, lol)
Moral of the story: if you want to get your refund with a minimum of fuss and message sending, start a Paypal dispute (otherwise, bookmark this thread because you'll probably be returning to it over the next few weeks)
HTH :wink:
Lando
13 Apr 16#490
My order also says invalid in the status. I sent them a message on the site to which I got the stock reply about a bug etc.
I also put a dispute in as they stated the usual time scale on a refund, which is rediculous as the error is on their end and a refund takes seconds.
So as another member explained about sitting on our money to make a massive purchase seems to make sence.
The other reason I put a PayPal dispute in is I also had what looks like a bogus PayPal email.
As soon as my refund is completed I will be closing my focal price account down.
PayPal really should look at focal price clearly and consider removing them as surely this isn't on and a waste of their time.
Bradleigh
13 Apr 16#491
I asked them to respond to the dispute so I can get a refund , they claim they have asked PayPal to assist
So I rang PayPal , never spoken to them
Mine can be escalated tonight
I'd advise everyone to open a dispute and never use them again
Can I take my heat from this deal away ?
The message I received this morning
Dear customer,
Sorry,we did ask paypal to assistant since so large number of refund need
much time. You can double confirm now,thanks for your understand.
Best Regards,
Sushine
nazmanchester
13 Apr 16#492
I've just opened a paypal dispute too
karlypants
13 Apr 16#493
I have also just opened a PP dispute.
TonyLeMesmer
13 Apr 16#494
I got one refunded by email. Just questioned the other one.
cb-uk
13 Apr 163#495
I had to ring Paypal about something else a few minutes ago, so I also asked my rep what was going on.
Apparently, Paypal has already received hundreds of complaints about Focalprice - and this is not the first time. Bradleigh (above post) is 100% spot on - Paypal has not been notified of any technical issues or problems by Focalprice.
Without going into too much detail, the advice is to open a Paypal dispute ASAP.
lump
13 Apr 16#496
So glad It's only £4.38 they owe me, sounds like a right pain the wheresits.
I'm opening a dispute for mine now.
ST3123
13 Apr 16#497
Mine still showing invalid, got in touch and got the usual response about it being a big mistake and that I would get a refund in 3-14 days. Wrote back to complain that it was not good enough and suggested they send me a couple of controllers as a goodwill gesture for keeping my money tied up, as I ordered quite a few so it's not just a couple of quid either. Anyway I gave them 48 hours to sort it out themselves before I involve Paypal. If nothing by then, I'll open Paypal disputes for each order, though I always prefer to leave that till last resort as you have 180 days to open one and they are typically very slow to process as they always give the seller a minimum of ten days to respond and they probably won't respond so as to hold onto the money as long as they can. Plus by the time it gets to a dispute the best possible outcome is your money back, where as by keeping communication open with the seller there is always the possibility of persuading them to issue a goodwill gesture for the trouble, though I don't hold out all that much hope....
Cepultura to ST3123
13 Apr 164#498
Your wasting your time, there is zero chance of them sending you a controller as good will gesture. This isnt amazon your talking to.
Tuxerito
13 Apr 162#499
I got my refund. Yesterday I opened a dispute on PayPal and today the case was close.
crgglerock
13 Apr 161#500
No one will get a controller from them I would of thought.To be fare though they have refunded me without any intervention to my paypal yesterday.
still ,I'll not buy from them again.
Steph312
13 Apr 162#501
They didn't refund automatically like they said they would, big surprise there, but i gave them the chance to. So I've opened a PayPal dispute today, it was automatically reviewed by PayPal on submitting and it says I can escalate it today a 7.30pm roughly. This is a worldwide scam there are all types of foreign boards discussing this same controller 'misprice', PayPal looks like they identified this having to deal with the massive backlog of refunds and is processing this quickly it seems luckily.
cb-uk to Steph312
13 Apr 163#502
It usually takes at least 7 to 10 days before you can escalate a claim after making it, thus allowing sellers time to work with buyers to resolve problems.
Paypal are well aware of the Focalprice issue, which is why they have now reduced the escalation period to several hours after starting a dispute.
As soon as you escalate the claim, you'll probably find Paypal will give you an immediate refund in light of Focalprice's unacceptable behaviour.
Maybe it's time for HUKD Admins / Senior Mods to review all Focalprice's recent "bait & switch" behaviour with a view to putting them back on the "non approved" supplier list again?
Richief
13 Apr 16#503
I was going to give them 10 days but after what I've read on this site I've started a paypal dispute.
moneybanks14
13 Apr 16#504
opened dispute also.
LiGhTfasT
13 Apr 16#505
raised a dispute
TheGalaxy
13 Apr 16#506
Dispute escalated, expecting paypal have cottoned on by now and will refund peoples orders very soon after they're raised
ThatTechGuy
13 Apr 16#507
Ever since I ordered these controllers, I've gotten at least 3 spam phone calls. I didn't have a problem like this before I dealt with them. By far the worst company, how are they even allowed on hukd.
format to ThatTechGuy
13 Apr 16#511
since i placed my order i've got 3 of those phishing emails with a name, a subject/topic of something like "hello" and an attachment - never had any on the email address i use for placing orders before now. lesson learned i guess, i'm escalating the paypal dispute as soon as it becomes an option tonight so they get the headache of chasing it up and hopefully reassess their involvement with focalprice.
freestyle
13 Apr 161#508
Funnily enough my spam has nearly doubled since I made my order. Extra bit of income for focalprice selling our details...
Md1980
13 Apr 162#509
akashi
13 Apr 16#510
Sent Focalprice an email this morning asking for refund or I would start a Paypal dispute. Refund was issued this afternoon.
Lando
13 Apr 162#512
I've just escalated my claim with PayPal.
As soon as I have my money I'm closing the focal price account down.
poinsy
14 Apr 16#513
PayPal dispute raised, a first time for me.
Out of interest, I noticed, about 2 days after I ordered this goose, I got an email requesting that I change my password with these numpties. I did not do so as it wasn't a secure site, I trust others have not done so either.
Makodus
14 Apr 161#514
I sent them this message this morning:
"Refund this order. I don't want to open a PayPal dispute but you've had one week and done nothing. If you don't issue a refund I will have no choice but to involve PayPal."
Got my refund three hours later. And an apology.
format
14 Apr 162#515
i've escalated the paypal dispute, if i just wanted the money back i'm sure i could email focalprice and they'd quietly refund (something i'm sure they wouldn't do automatically) but i'd rather get paypal involved and hopefully damage focalprice's standing with them as i'd never have placed this order without paypal payments option. after having several phishing emails i've never had on that email account before since ordering, plus others comments here, i'm convinced focalprice are dodgy and i'll never even look at them again.
Vegeta
14 Apr 16#516
I'm also opening a dispute after receiving this message from them:
:man:
googleboogle
14 Apr 16#517
Unlike some I sent a polite email asking when I was getting a refund and got the money back in about 3 hours.
Md1980 to googleboogle
14 Apr 16#518
Is politeness the best response when you've been used to crowdfund their next team outing :smiley:
Lando
14 Apr 16#519
The dispute worked and got a response as well.
I've had the refund so I've now 'deactivated' (see the opinion on the left of screen).
Reason - I don't trust focal prise and don't wish to deal with again
googleboogle
14 Apr 161#520
I can imagine some of the abuse they are getting off clowns on here who bought 100 to resell on ebay and have already put the down payment down on a new car on the hopes of them selling.
Richief
14 Apr 16#521
Put in a PayPal dispute yesterday, the refund came through today. :smiley:
copperspock
14 Apr 16#522
I paid with a pre-paid credit card instead of paypal (it only had a few quid left on it so I thought what the hell). I'm guessing it'll be a bit more difficult to get a refund for me?
VDisillusioned
14 Apr 16#523
I just logged in to Paypal to raise a dispute and found I had already been refunded today.
wedgec
14 Apr 161#524
Money taken from my PayPal on 6/4 and refunded on 13/4. I didn't raise a ticket with PayPal or contact Focalprice to get this refund. I don't think there's any conspiracy here, just an admin error of making the price 10% instead of taking 10% off. Focalprice stated in the earlier emails to other members it will take this long to refund. All Chinese resellers are slow with all aspects of purchases.
I can't imagine focalprice will risk losing paypal in order to secure my $2.99 for a week!
lump
14 Apr 161#525
My dispute has been resolved, less than 24 hours after raising it, and I have my refund.
Vegeta
14 Apr 161#526
Got my refund after threatening to open a PayPal dispute.
cb-uk
14 Apr 163#527
No one is talking conspiracies here. It's simply that Focalprice (and to a lesser extent, Gearbest) has quite a history of pulling this little stunt - one of the reasons why they were previously both banned from being on HUKD.
To their credit, GearBest now have a dedicated rep (Alice?) for the HUKD forum and has promised to rapidly resolve any problems - usually on the same day. So, fair play to them.
But I've emailed and messaged Focalprice on 4 separate occasions, and they can't even be bothered to send a standard reply (although I do note some people have started to receive replies since the disputes started rolling in)
Mistakes can and do happen - it's a fact of life, and most people are very reasonable about it. In fact, I remember a similar case several months ago where a "one man band" business had a misprice and got swamped with 25,000+ orders as a result of HUKD. Faced with exactly the same situation as Focalprice, in contrast, this chap posted a simple message on HUKD explaining the problem and promised to process the Paypal refunds as soon as possible. I recall everyone got refunded within 48 hours, which was pretty impressive considering he was a small business.
The problem here is Focalprice isn't a "one man band" and appears to be quite a large operation - yet they don't seem to give a flying ferck about customer service. While this deal is for quite an inexpensive item, imagine how you would feel if you'd shelled out for a more expensive item.
And I totally disagree that "all Chinese resellers are slow with all aspects of purchases". I've ordered over 100 individual items from China in the last two months via AliExpress - most of relatively low value < $10. Just this morning, I received three parcels which I ordered on 5th April - so it's taken 9 days from order to receipt, and that's using standard China Post Airmail! (although to be fair, the usual delivery time is around 14 days)
If any business - UK, Chinese or otherwise - doesn't give a flying whatnot about customer service, should they really be allowed on HUKD?
Bradleigh
14 Apr 16#528
Escalated claim last night
Rang PayPal today for a uodate and got to wait 10 days for a refund
Every case is different
Have been polite to FocalPrice and still haven't been refunded
A Chinese company worse than gearbest
Unbelievable
ddotp
14 Apr 16#529
I opened my dispute yesterday, closed and refunded within 24 hours. Dodgy mofos
LAM09
14 Apr 16#530
Just messaged them asking where my shipping confirmation was, and I got a refund in a few hours.
Did they actually honour any orders?
Cepultura
14 Apr 16#531
Nope.
LAM09
14 Apr 16#532
That is a poor showing. I won't be using them again and I bet most around won't be either.
cjsanandreas
14 Apr 16#533
I don't care about the money, I care that they've sold my details (and reportedly others') details to spammers and I am now receiving phishing text messages to my mobile phone.
One thing is for certain: do not use this company.
googleboogle
14 Apr 16#534
Why give them your mobile number ?
I have not noticed any increase in any spam I get either.
cjsanandreas
14 Apr 16#535
I paid by Paypal, who handed the seller my default details, ironically because I thought it would be 'safer.'
cb-uk
14 Apr 161#536
Just be grateful you paid by Paypal - if you are right that Focalprice has sold your data on, I'd be far more worried if they had my credit card info!
cjsanandreas
14 Apr 16#537
I doubt they'd go that far because blatant fraud like that would ruin their business completely.
I reckon they push the boundaries with things like spam and pretend mis-prices because most people wouldn't realise it was their Focalprice purchase that triggered the spam, it's just us HUKD users who are the exception where we talk about our experience and have a chance to spot patterns like this.
rapidracer10
14 Apr 16#538
What is their email? website so slow cant even get there.. :disappointed:
Or just go straight paypal dspute
Nevermind done it anyway lol
rapidracer10
15 Apr 161#539
Yup emailed them to refund or will open dispute, got refund after few hours.
Seems they have no intention of refunding unless you make them
Sprograt
15 Apr 16#540
I emailed FocalPrice yesterday and told them if I don't receive a refund within 48 hours I would claim the amount through PayPal within 12 hours I received my refund, It shouldn't need this to get a refund but I think they just hope you forget about it, and they have money for nothing.
G0OSE
15 Apr 16#541
Like I said in a previous quote, on my paypal payment receipt/email it said in the title '***phishing***' , I even called them up to check (paypal), they said it was a bit weird, but not to worry.
Seems phishing was EXACTLY what they were doing....
Md1980
16 Apr 16#542
Refunded finally, glad I did it through Paypal, they really are a shambles and deserve a reputation as such.
Bradleigh
16 Apr 16#543
Also refunded today
Another Chinese company to avoid
philmount
16 Apr 16#544
just got a refund :disappointed:
redsquirrel
16 Apr 16#545
Hmm they haven't refunded me yet. I did email them the other day. I'll raise a dispute soon.
nazmanchester
16 Apr 16#546
refund received. I will be avoiding focalprice in the future! even on misprices like this due to not refunding until dispute raised.
format
17 Apr 16#547
also refunded now, won't be using them again even if i suspected this deal was too good to be true.
cjsanandreas
17 Apr 161#548
Just raise one now and immediately escalate it to a claim.
I tried giving them a few days before raising a dispute, then a few before escalating the dispute to a claim...no response from them at all. Escalated a claim and *suddenly instant refund*.
These guys are chancers, don't give them the benefit of the doubt and just get your money back.
PhilK
18 Apr 16#549
They just refunded my money.
Misprice it must have been
cidharten
18 Apr 16#550
So, anyone received a bargain then?:smirk:
Bradleigh
19 Apr 16#551
Nope , only unwanted telemarketing calls
toonarmani
21 Apr 16#552
Still no refund :disappointed:
Will have to go the dispute route.
toonarmani
21 Apr 16#553
Message sent to Focal Price asking finally for a refund or I will open a case with PayPal ... refund received 10mins later :smiley:
Weggie
21 Apr 161#554
I do not know if it is the same for business sellers, but as an standard customer of PayPal, if I issue a refund, they still retain the 20p transaction charge. If this is the same for business customers, then, if FP really had 10,000 orders this has cost them £2000 in transaction fees to PayPal. I would not think they would purposely list a miss price to generate revenue on the hope people wouldn't request a refund.
teerex
22 Apr 16#555
Been refunded without raising dispute
coventgamer
30 Apr 16#556
refunded not dispatched
longasas
30 Apr 16#557
Refunded. Another company who likes to refund - joins Gearbest.
bernardsfingers
1 May 16#558
You shouldn't be charged fees unless it wasn't a full refund - whenever I've issued a full refund on ebay Paypal have always also cancelled/refunded any fees (otherwise the refund the buyer received would be short by the fee amount). I'm not too sure what happens with partial refunds tho but that isn't relevant here.
Weggie
1 May 16#559
That changed in Sep 2011. PayPal refund the buyer in full but retain the transaction fee from the seller. You may want to recheck your transactions. The fee applies to businesses in Europe, £0.20, and America, $0.30, so is feasible that it applies to China too. It is practically impossible to find on PayPal's website but a google search of PayPal refund 20p will give you plenty of results.
fubob11
1 May 16#560
wow, finally refunded without having to ask, only took them 22 days:|
miffyl
1 May 16#561
I got refunded without asking. No comms - didn't even know my order had been cancelled until saw the credit on my PayPal account. Had to search my emails to see what it was for (I'm always buying cheap tat from China so couldn't remember what it was for!).
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Basic Information:
Bluetooth V3.0
G-sensor function
Double motor vibration
Three-axle G-Sensor
Powered by 2 x AA battery (not included)
Perfect compatibility with Mi TV / Mi TV Box
Compatible with all google standard interface devices
And other video game devices with Bluetooth function
Top Toughening Material, The World's Leading Molding Process
Classic streamline modeling accord with ergonomic design. Toughened shell that can effectively prevent scratches, surface texture processing, free from finger prints. All this makes with nice appearance and great hand feeling. Reasonable button layout and distribution with comfortable finger up, won't feel tired for long time playing.
High Precision D-pad with Four Positioning Balls
Four positioning balls as supports to ensure uniform clearance around. High positioning precision when rotating 360 degrees.
Perfect Hand-feel
Unique joint fingers curve radian design. Moderate pull for trigger buttons. Longer button for larger finger contact area, more comfortable and not easy to slide. Precisely control the brake and accelerator in racing games with exquisite gaming experience.
360 Degrees Global Positioning Rocker
High precision positioning rocker, 360 degrees full domain. Shaking accuracy reached up to 0.172 degrees. 0.5 degrees center special anti-interference design, avoid mishandle. Adopts the double injection molding process, with soft part on the top and hard on the bottom. Unique soft colloid feeling worm shape design , feel soft and comfortable. Thick texture on the surface effectively avoid the slip of the fingers.
Human Body Engineering Key Layout
A/B/X/Y direction key adopt mirror polishing technology, with nice appearance. The button layout perfect accord with human body engineering design, adhere to thumb sliding radius. Perfect user experience, full of comfort.
Durable Buttons and D-pad
Use material from top suppliers in the industry. Strictly subjecting to the requirement of all the process, A/B/X/Y, the direction key, L1/L2/R1/R2 are made with high toughness silicone material. All pass the severe pressure test, and can withstand the pressure at least 1000000 times normal use time all buttons for at least five years.
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Super realistic vibration and impact. Uses first-class vibration motors, asymmetric design: the left motor load is light, the right motor loads is heavy (can be adjusted through software). With more vivid experience feedback for players in the car, extreme sports, shooting, etc.
One of the Best Built-in Accelerometer
Adopts top brands Bosch G Sensor (accelerometer) with three-axle gravitational acceleration. High precision calibration for optimal gaming experience.
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Intelligent power management system. 1 year long standby. The gamepad will switch to power saving mode automatically in 5 minutes without action. One key to awake your MI gamepad, fast and convenient. Powered by AA batteries (support rechargeable NI-MH batteries).
Super Compatibility
One key connection, online upgrade, support multi-point connection, fast and convenient. Perfect fit with MIUI TV system, and can replace most of the remote control function. At the same time support online upgrade automatically.
Top comments
All comments (561)
Think you may have to sideload androidsettings.apk, then pair through that if doesn't work through Amazon Fire settings.
However, Moga pads have worked out of the box for me so hoping for same. Worth a punt at this price.
https://www.reddit.com/r/Xiaomi/comments/3fefnk/anyone_using_the_xiaomi_gamepadcontroller_on/
http://forums.gameaxis.com/showthread.php?p=23330090
Gotta be worth a punt for 2 quid.
http://forums.gameaxis.com/showthread.php?p=23330090
Ordered. Thanks OP.
#price
Ordered anyhow. Thanks OP.
Edit: Indeed it does, ordered.
Do you reckon this will be better than a x360 pad? I purchased these so I can put off buying another x360 pad until I can afford to spend £30.
Either way, I hope for the best.
5p extra!
Will read through description for its use :smile:
I highly doubt it will be honoured but it's worth a try. Worst case scenario is I've lost £2.
Only I was thinking to use them on my Nvidia Shield TV...not sure if or how they would work, but for the price it was worth a punt! :smiley:
If it arrives, cool if not its hardly a big money risk.
May keep them for my Android Mame - Teenage Mutant Ninja Turtles or The Simpsons session
Anyone ever bought anything from this site before?
Controllers just in the living room (well in the footstool) -
3 PS4, 2 PS3, 3 Xbox 360, 2 Xbox One, 1 Xbox One Elite, 2 Nvidia Shield and I just purchased an Ipega 9037 today from ebay because I thought it was cheap at £12.
Why did I just buy 4 of these?
I need help.
Oh and if anyone has genuinely bought 50, they might get an unpleasant surprise from customs.
the second step is giving me all of those controllers. It's the only way to break the habit. Also if you have any spare cash that'd be great
http://www.which.co.uk/consumer-rights/problem/can-i-claim-against-paypal-if-i-dont-get-what-i-paid-for
Beats paying direct with a debit card anyway surely.
Hopefully that'll be sufficient.
Thanks OP, excellent post.
That said, this has to be a misprice.
Absolutely fantastic controller if you do get it though, oozes quality.
Also he's probably said it just to wind you up.
Good luck
Just hope they a genuine.
ps. anyone know if theres any discount codes for focalprice, checkout has a box for one? :smiley:
These sites do sell copycat stuff but they tend not to slap brand names on the fake stuff.
Interestingly Google Cache has it showing as 'in stock', this shows as usually ships in 2-3 days so they might not have any stock.
http://webcache.googleusercontent.com/search?q=cache:xo2_8i9NpOsJ:www.focalprice.com/GT0165B/Xiaomi_Bluetooth_Gamepad_Dual_Motor_Vibration_Game_Controller_Black.html%3FSource%3DEN_EMSproduct+&cd=2&hl=en&ct=clnk&gl=uk
Was going to create one with an old xbox but if it's on Android I can do all sorts.
Let's hope they arrive and it all works.
Thanks OP..
I just only ordered 2. someone will have mental break down tomorrow the lot who expect to receive high volume orders.
Despite being a glaringly obvious misprice, I've placed a single order. Expecting a cancellation email tomorrow mind you.
however, when you say 'if it's cancelled, who cares?'
wow....you sound like your own opinion shall represent the other thousands of people on HUKD. You never think about the other people who needs to order 1 or 2 don't you? you sound like the kind of people who says "lots of people in illness die everyday, but who cares".
and people, that's the real humanity right here. people try to save face for themselves but it's already degraded inside.
When I receive these and they are fake I am screwed. Great idea.
FP417
From PC Advisor:
"Contrary to what we've read about the Xiaomi Gamepad online we were unable to pair it with an iPhone or iPad, but the controller works fine with Android phones and tablets, plus Android TVs and Android set-top boxes. You can pick it up on a Windows PC or laptop and Mac, too."
Source: http://www.pcadvisor.co.uk/review/mobile-phone-accessories/xiaomi-wireless-bluetooth-gamepad-review-3618460/
Source: http://www.idownloadblog.com/2014/01/19/controllers-for-all-a-must-have-tweak-that-brings-ps3-controller-compatibility-to-ios/
although ive got one from gamesir so don't need it :/ but tempting to buy one because its CHEAP!!!!
1) £ 5.70 off orders of £ 35.65 or more
2) 5% off any order
3) £ 1.43 off orders of £ 14.26 or more
Wow, such generosity!
I ordered 5, to sell a few on because I 'need' to eat from day to day. I 'need' to pay rent each month, and I 'need' the internet to have things to shake my head in despair at.
Heat added btw
http://www.amazon.co.uk/Belkin-F8T016NG-Mini-Bluetooth-Adapter/dp/B001BROKXO
That said, I don't game on the pc (games that need a controller), have mostly ipads and only "game" on the kindle fire... which seriously doesn't need a joypad.
So, although I really think I want one, I can't think when I'd actually need it...
I still want one though :smirk:
1. This thread is a deal for a game controller that has been reduced in price.
2. It is potentially a misprice and may be cancelled.
3. People who ordered 'more than their share' are being told they're bad for multiple reasons
(a) Some are saying "don't order too many or the ruse will be up!"
(b) some are saying "don't order more than your 'need' or you're acting immorallly"
4. Video game controllers are not a human need.
It takes a bit of more time than the paypal email, but it should arrive about 10-20min later
Their email address is not accepting contact?
Ok I will buy one purely because it is cheap!
Just imagine why a controller like this (or as a matter of fact any hardware) works fine with multitude of other devices including android, but fails to play nice with ios?
maybe its that the thing at fault is ios / ios devices itself?
think about it.
https://uk.trustpilot.com/review/www.focalprice.com
Even my paypal payment seems a bit worrying, it does not bear any description of what I'm paying for and the order number as well.
the price doesnt even cover the postage
It can be that it's a misprice and they end up cancelling orders (they must be receiving thousands of orders from all Europe), but they'll refund the money sooner or later, so it's worth the try.
Thanks OP!
Have a Samsung S7 Edge - will this work with that and the VR for games that require a controller?
So give this a go I'd say!
I bought 10 when was 90% off
Shipping Date : 1/1/1900 12:00:00 AM
Estimated Date of Arrival : 1/22/1900 12:00:00 AM.
No refund as of yet.
So does this mean something has gone wrong? Or just system slow down due to the increased orders?
I tried setting up an account after as the site suggests but won't recognise my password and won't send me a new one. Yes I've checked junk, nothing there.
Anyone experienced this before?
If you do then sorry, I bought 30. But I suspect you don't.
Still means nothing until they're dispatched though.
Not to mention the stupidity, one or two I could see them order, but thinking they would honour 100 is ridiculous...
You're taking the high and mighty route there completely ignoring the fact that the person running this website is a person too. Apparently you're happy for that person to lose out on thousands of pounds worth of controllers so you can get a near freebie? This mistake clearly is going to impact someone but clearly you don't give a **** so long as you get your controller. You bloody hypocrite; just by buying one of these you're being greedy. Some poor sap has made an obvious mistake and you're happy to take advantage of that.
Maybe by purchasing 100 of these controllers the poor guy who clearly made a mistake on the website will be notified and be able to cover his losses?
xiaojuan.wu replied this message at 4/7/2016 04:36:47
Dear coolzeeshy,
Sorry to tell you our system occured bug , each item price is $21 instead of $2.99, would you like to pay price difference to us ?
We will shipping after we got the price difference of $18.01, and if not , we’re afraid we have no choice but to cancel and refund your order in 3-5 working days.
Your understanding and cooperation will be highly appreciated. If there is any question, please feel free to contact us.
Have a nice day!
Thank you
Kind regards
xiaojuan.wu
Not a go at you personally I suppose, but the gist is that I have a lot more respect for someone just buying to flog them than those crossing their fingers this company will lose money by missing the price error and shipping them anyway; and others acting like there's some **** moral imperative in all this.
They got back to me today, saying this is a pricing error, and thanks for letting them know.
So unfortunately it was too good to be true, gutted!
Paid by paypal
1851 degrees and nobody gets their order
These guys related to gearbest
One to avoid in the future , awaits refund
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order XXX for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order XXX for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPGZZZCHxzsae for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in
gonna go to the solicitors on Tuesday to see if they can file a case to have my listing fees refunded along with all the lost of potential earnings.
Ordered 10. Received cancellation email :disappointed:
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPT@@@@@@@@K for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap
Then just got this
Dear Cruncher75
Thanks for placing an order at FocalPrice.com. Your order has been successfully received.
Click here if you want to track your order or you have any questions and need some help.
The refunds should be processed between a couple of days and a week, with these chinese shops nothing works in a 24 turnaround.
Im going to write a strongly worded complaint email back in borderline gibberish... See how they like it!
I highly doubt it'll come, but for £3 & with the benefit of using PayPal I'm really not fussed either way. If it arrives it'll be a pleasant surprise.
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPTZZZZW9PXF for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
Dear customer,
Thank you for your support, it means a lot to us Focalprice. You may noticed that your order FPTZZZZW9PXF for the product GT0165B went wrong. With deeply sorry we regret to inform you that the price of the item GT0165B went wrong due to there is a bug on our website. Thus your order will be voided and we will refund you asap. We are deeply sorry for the inconvenience caused to you. Hoping that this will not cause you too much trouble and truly appreciate your kindest understanding.
If you have any questions or concerns, please do not hesitate to contact us in [email protected]
Yours Sincerely,
Focalprice Team
Wasaaaaaaaaaa
Just opened a dispute on paypal
So the only person who got anything was the person who asked if it was a price error
Some posts have been removed ?
Even though it's only a couple of quid, remember that the minimum wage in China is around £0.60. So, each order Focalprice don't refund equates to three hours worth of pay. Multiply that by (say) 10,000 orders and the money soon stacks up.
seems to be a scam
they have deleted my account and i cant login anymore
I visited the site and it was totally a phishing site made to look like the iTunes login page, entered some fake credentials and 'logged me in.' Sure enough the next stage it was asking me for credit card details etc.
Focalprice is the only site I have given my name and phone number to in a long time so I am wondering if anyone has had the same, maybe this was all an elaborate ruse.
mine shown.
Status: Invalid Order ID: FPGZZZDLZ***
About 2 hours ago, I've opened a Paypal dispute to get my money back, and few minutes ago, they sent me an email which stated that my order has been confirmed.
Anyone who dealt with them before: What can be expected from this company?
Best to file a paypal dispute if you haven't received your refund.
i have opened a paypal dispute
i dont know how they have done this as i never authorized it
this site focalprice is very shady i will never buy anything from these clowns again
Best for you to open a PayPal dispute providing you used that method of payment (best option IMO).
i just dont know how they managed to do another transaction and charge me extra
Focalprice will probably make a few grand in easy cash, as most people will have forgotten they ordered it.
Very cheeky!
They should have refunded by now and I'm not closing the dispute as it can't be opened again , message I received below ...
Dear customer,
Sorry for any trouble may caused.
Since the system bug,there are so many orders have to be refunded,so we have to ask paypal to assitant .
And to my experience,the refund may be issued within 3-10 business days. But if there is a dispute,it is hard for us
to arrange refund,so please close the dispute first.Thanks a million for your understanding in advance.
Best Regards,
Sushine
We are sorry that there is a system bug and the price of this item actually is $25.89, but it is mistakenly priced as $2.99. So we have no choice but to cancel the order and arrange the refund. The refund will reach to your account in 7- 10 days due to huge orders. Would you kindly please check your account and confirm it 7-10 days later? Please accept our apologies for the inconvenience has given you.
Highly appreciate your understanding and thanks for your long-term kind support.
Have a nice day.
Kind regards
meiqin.xiao
I'll give them 10 days before starting a paypal dispute.
Even if the misprice was sincere I figure it's better to ask for a refund to discourage deliberate misprices as a quick cash grab in future.
Leave the dispute open and escalate it
To refund any Paypal transaction, it takes just two mouse clicks - one to initiate the refund, and a second to confirm it.
And to reiterate, NEVER close a Paypal dispute for any reason until you get refunded in FULL - otherwise you will end up with no refund and no way of ever getting one. This is a favourite trick of many Chinese sellers - especially on AliExpress.
HTH :wink:
Let it go
out od the hundreds or orders completed including for business these guys have the worst and most frustrating customer service
Still have not refuded the purchase and I am being completely ignored
it has been over a week now and still no response.
I would be interested in seeing how many people actually got this deal, as a ratio to those that did not. A lot of silent purchases will have been made, and I suspect the success rate is very low, assuming those that say they did are genuine. Just annoying, not the alleged 'misprice', but the subsequent hassle afterwards.
I will never again deal with this joke of a company either.
Dear customer,
You can't believe how sorry we are,but there is no that controller left.
You know ,we can't control the bug on the website,since it may appear any time.We have suffered a lot from this and no one hope this happen,yeah?
I know I should not tell this to win your sympathy,I started replying email from 6 am to 23 pm these days.Since there are almost three thousand emails of complain for this system bug and 20 thousands of orders have to be refunded.Hope you can understand a employee's hard work and be patience to spare us 3-14 business days for the refund to be processed. Thanks a million for your kindness. We will offer you a coupon when you place order next time,is OK?
Dear customer,
Sorry for any trouble may caused and thanks for your kindness.
Since the system bug,there are more than 20 thousands of orders have to be refunded,so we have to ask paypal to assistant.
Perhaps it will need more longer time than usual,about 3-14 business days.
Can you please kindly be patience to this? Thanks a million for your understanding in advance.
Would a company doing this make a worthwhile profit on interest accumulated alone? Don't suppose it matters really as free money is free money.
In terms of its Chinese business, Focalprice tries not to hold stock unless it absolutely has to. After you have made a purchase, Focalprice takes your money and buys the item from a factory at a huge discount - pocketing the difference. This is why whenever you buy something, it can take more than 5 days before it's even sent to a courier (Focalprice waits until it gets X orders for an item before buying it from the factory)
However, sometimes a company like Focalprice will need to place a large advance order to get a substantial discount - but it hasn't got enough liquid cash in the bank and can't borrow it. Solution: put up a few misprice offers and make sure they are picked up by sites like HUKD - 20,000 orders for just one unit = over $60,000 of instant cash with no interest to pay. That will buy you a shedload of products in China!
Plus, as many people ordered multiple units, I'm guessing Focalprice have got over $100,000 of extra funds in their Paypal account to play with.
This is why they are taking as long as possible to refund you (if ever!) - they want to "use" your money for as long as possible with no interest!
Hope that explains :wink:
Once Focalprice have your money, it's extremely difficult to get it back - whatever the amount. It's unfortunate, but many Chinese sellers rely on the fact us Brits are extremely polite and patient to basically take the proverbial - but once you start calling them out, it's amazing how many English swear words most Chinese sellers have in their vocabulary (and not just aimed at you, they usually make comments about your entire family - especially mums, lol)
Moral of the story: if you want to get your refund with a minimum of fuss and message sending, start a Paypal dispute (otherwise, bookmark this thread because you'll probably be returning to it over the next few weeks)
HTH :wink:
I also put a dispute in as they stated the usual time scale on a refund, which is rediculous as the error is on their end and a refund takes seconds.
So as another member explained about sitting on our money to make a massive purchase seems to make sence.
The other reason I put a PayPal dispute in is I also had what looks like a bogus PayPal email.
As soon as my refund is completed I will be closing my focal price account down.
PayPal really should look at focal price clearly and consider removing them as surely this isn't on and a waste of their time.
So I rang PayPal , never spoken to them
Mine can be escalated tonight
I'd advise everyone to open a dispute and never use them again
Can I take my heat from this deal away ?
The message I received this morning
Dear customer,
Sorry,we did ask paypal to assistant since so large number of refund need
much time. You can double confirm now,thanks for your understand.
Best Regards,
Sushine
Apparently, Paypal has already received hundreds of complaints about Focalprice - and this is not the first time. Bradleigh (above post) is 100% spot on - Paypal has not been notified of any technical issues or problems by Focalprice.
Without going into too much detail, the advice is to open a Paypal dispute ASAP.
I'm opening a dispute for mine now.
still ,I'll not buy from them again.
Paypal are well aware of the Focalprice issue, which is why they have now reduced the escalation period to several hours after starting a dispute.
As soon as you escalate the claim, you'll probably find Paypal will give you an immediate refund in light of Focalprice's unacceptable behaviour.
Maybe it's time for HUKD Admins / Senior Mods to review all Focalprice's recent "bait & switch" behaviour with a view to putting them back on the "non approved" supplier list again?
As soon as I have my money I'm closing the focal price account down.
Out of interest, I noticed, about 2 days after I ordered this goose, I got an email requesting that I change my password with these numpties. I did not do so as it wasn't a secure site, I trust others have not done so either.
"Refund this order. I don't want to open a PayPal dispute but you've had one week and done nothing. If you don't issue a refund I will have no choice but to involve PayPal."
Got my refund three hours later. And an apology.
:man:
I've had the refund so I've now 'deactivated' (see the opinion on the left of screen).
Reason - I don't trust focal prise and don't wish to deal with again
I can't imagine focalprice will risk losing paypal in order to secure my $2.99 for a week!
To their credit, GearBest now have a dedicated rep (Alice?) for the HUKD forum and has promised to rapidly resolve any problems - usually on the same day. So, fair play to them.
But I've emailed and messaged Focalprice on 4 separate occasions, and they can't even be bothered to send a standard reply (although I do note some people have started to receive replies since the disputes started rolling in)
Mistakes can and do happen - it's a fact of life, and most people are very reasonable about it. In fact, I remember a similar case several months ago where a "one man band" business had a misprice and got swamped with 25,000+ orders as a result of HUKD. Faced with exactly the same situation as Focalprice, in contrast, this chap posted a simple message on HUKD explaining the problem and promised to process the Paypal refunds as soon as possible. I recall everyone got refunded within 48 hours, which was pretty impressive considering he was a small business.
The problem here is Focalprice isn't a "one man band" and appears to be quite a large operation - yet they don't seem to give a flying ferck about customer service. While this deal is for quite an inexpensive item, imagine how you would feel if you'd shelled out for a more expensive item.
And I totally disagree that "all Chinese resellers are slow with all aspects of purchases". I've ordered over 100 individual items from China in the last two months via AliExpress - most of relatively low value < $10. Just this morning, I received three parcels which I ordered on 5th April - so it's taken 9 days from order to receipt, and that's using standard China Post Airmail! (although to be fair, the usual delivery time is around 14 days)
If any business - UK, Chinese or otherwise - doesn't give a flying whatnot about customer service, should they really be allowed on HUKD?
Rang PayPal today for a uodate and got to wait 10 days for a refund
Every case is different
Have been polite to FocalPrice and still haven't been refunded
A Chinese company worse than gearbest
Unbelievable
Did they actually honour any orders?
One thing is for certain: do not use this company.
I have not noticed any increase in any spam I get either.
I reckon they push the boundaries with things like spam and pretend mis-prices because most people wouldn't realise it was their Focalprice purchase that triggered the spam, it's just us HUKD users who are the exception where we talk about our experience and have a chance to spot patterns like this.
Or just go straight paypal dspute
Nevermind done it anyway lol
Seems they have no intention of refunding unless you make them
Seems phishing was EXACTLY what they were doing....
Another Chinese company to avoid
I tried giving them a few days before raising a dispute, then a few before escalating the dispute to a claim...no response from them at all. Escalated a claim and *suddenly instant refund*.
These guys are chancers, don't give them the benefit of the doubt and just get your money back.
Misprice it must have been
Will have to go the dispute route.