I am so sorry that I am not tech savy.

I was asking a question no need to sarcastic. Some people need to get a life rather than trolling forums trying to get a cheap laugh.

Another way to "catch" the keep existing sim button is to use Firefox, click "View - Page Style - No Style" and the text page appears. The button doesn't disappear. Ctrl-F to search for "Keep" and job done. I'm sure other browsers may have this feature, but I have checked this in Firefox on a Mac and it works.

You can get it unlocked for £1.55 from here

Factory resetting can work wonders :wink:
(Backup your data first)

*here's a specs comparison http://gsmarena.com/compare.php3?&&idPhone1=5033&idPhone2=6986

​Was it click and collect? If so I eventually managed to get mine by starting a new order on the website every day so that I could then check when the store had it in stock.

I ordered on the 18th of June and was immediately sent an email confirming the order. I checked order tracking where it has been on the 'We've received your order.' stage one status ever since. There was no sign that it was progressing so I contacted live chat who told me that the phone was out of stock. After I informed them that it was still available on their website, they told me to call their customer service. When I did this, I was told that I need to use live chat!!! They are just passing the buck and nobody knows the situation with my order. I do want to get this phone but I don' dare place a new order in case the old order turns up. I'm stuck.

has your order been delivered. After the pain of ordering it say delivery time 1-2 weeks. s it that long? As I am buying for a friend whom I need to carry with me when I travel to Copenhagen over next weekend.

Who say expired?Just ordered my;)

Bought a unlock online earlier, used a Virgin payg sim to use the code with, all OK! Unlocked and updated to Marshmallow 6.0, the handset feels and performs really good for a budget handset!

Pull it (gently) - It reveals IMEI number and stuff. Now push it back in again.

On the other side to the sim slot, is a paper tab, with a triangle symbol on. Any one know what it is ?

They used my debit card three times, even though I bought the phone withstand card. However, she unlocked my phone for free.

did the staff make a photocopy of you driving ID? It happened to me and I wasn't happy but after waiting 45 minutes as well I just wanted the phone. The guy serving me also claimed that my billing address and card didn't match up even though I'd already paid for it and he suggested I lose my place in the cue to check with my bank!

I had a bad experience in store too but managed to get it in the end, seemingly to the disappointment of the staff!

I can not expire it for some reason...mods, help!

What a terrible system. Had an email saying ready to collect, went to store but they had none in stock, couldn't say when they'd have more in. He's taken my number and says he'll call once they have any in but I'm not convinced.

Does this have any vodaphone bloatware on it?

Tried the 'keep current sim' button on both Chrome & Firefox but can't get it to work. Firefox loads a white screen and Chrome doesn't do anything.

£50 now.

I just received mine, unlocked it. I am now using it with Three. This device is brilliant! :smiley:

Received my handset yesterday...now need to get a unlock code of fleabay...

Does this phone take micro sim or normal

the one within 10 mins

Got an unlock code off ebay but did not work. Which seller did you guys use? Cheers

phone come the next day, unlock code the same day and marshmallow update straight away. vote hot. Best phone under 40

so looks like the confirmation was just a load of bs. I just ordered again and off to pick up from their store later today, wish me luck!

I still haven't received a despatch confirmation email despite ordering 12 days ago. Should I call Vodafone up?

Cheers!

​took me 45 minutes !

>>>>>
https://motorola-mobility-en-in.custhelp.com/app/answers/detail/a_id/110090:wink:

How do i marshmallow 6 on the phone?

HEAT!

Stick the new official stock moto marshmallow 6 on it and it flies like the wind for forty quid!

Their website is so bad. Both last night and today this is all I get:
"We're working hard to fix the issue, so please try again later."

thanks ordered

Good find, Heat added :sunglasses:

I was in the shop for about five minutes. Checked the order on his computer, went and got the phone, handed it over. No driving licence checks, scans or anything.

many thanks for this advice, managed to select the button using it, cheers

Looks like vodafone is the only fone shop that will do anything to not sell you a fone... really? how hard does the checkout process have to be.

Thanks mate.

Yup

I take it this supports 4G?

Far better value than the rip off iPhone, I love my free Moto E and the battery lasts four times longer than an iPhone.

Yes and it works..

Just bought one using my note 4, pressed the refresh button on the chrome app and the keep existing sim appears for a split second...managed to click it on the second attempt :smile: bought one for daughter to carry around in her bag when she starts secondary school in September...well thats the reason I told myself :laughing:

Linked emails G mail now pending.

Thanks rev6, If I link G mail & Yahoo mail will that solve it ?

Upgraded to Marsh mellow, but that no longer allows Motorola migrate app. Can't seem to put contacts in to do messages email etc?

Ordered sim-free phone on Wednesday, email to say ready to pick up on Thursday. Went to Vodafone store in Basingstoke on Saturday morning, handed assistant web order code, received phone and receipt, exited store in under 2 minutes. Have unlocked phone using ebay code obtained from this thread and updated to Marshmallow. Thanks to all contributors.
Regards, Martyn.

Battery life is very impressive after the 6.0 Update.



I was streaming video over WiFi for about 3 hours yesterday then as you can see overnight whilst not using it it lost next to nothing. Had music running for an hour and gave it a little top-up whilst I transferred files this morning but it's still lasted really well considering the pretty heavy usage. With more moderate use I can easily see this lasting two full days or more.

I use Yahoo mail, do I have to link it to G mail to get contacts for messages,emails & Whats app etc ?
As I can't get the hang of using the phone. OAP.

Truly awful customer service - wouldn't recommend.

I ordered one asking it to be delivered to Norwich Castle Mall Vodafone store. I got an email saying that it is ready for customer collection. I went to the store, it is not there. I called the customer service to try and get it to be delivered to the my work place, they told me that I have to call them up again on Sunday 8am. I asked the ordered to be cancelled, they told me that I would get my cancellation confirmation in 20 minutes, it has never arrived.

Lesson learnt, I would never deal with Vodafone people again.

Bought mine this morning, connecting tomorrow. Deal is still active. Many thanks OP & others who contributed.

Cheers

Rich

​My experience with an Integral 128gb on this mobile on 5.0.2 has been most unpleasant and unreliable.
Attempted again after Marshmallow using 128gb as portable storage has been much better although the LOST.DIR regularly fills up with stuff which isn't good.
Was hoping for tinkerers feedback.
Nevertheless, thanks for checking.

Anyone tried 128gb micro SD card with this yet?

Anyone knows if any of the stores do this in white

Lol, thanks I'm sure I will!

Sorry I thought you meant an SD card slot. It has one of those but you have to purchase your own card

​Yes, there's a slot for a micro SD card. (accepts upto 32gb)

​Yes was estimated 1-2 weeks but got the confirmation email later that day and soon after a text to say it was out for delivery the next! Great little phone, still £75 in my local tesco! marshmallow update took 15 mins and it's smooth as a baby's bum! Enjoy yours! :smile:

got mine today.marshmallow update sorted.this is a great phone.its a dirt cheap nexus with amazing battery life.less than 40 quid for a phone that runs android without lag.some pay 500 plus for that perk.dont order it to vodaphone store.its pure stress.was in one hour just to pick a phone up.mental torture.and i live in smallish town.imagine a busy city store.be meltdowns.the battery life is amazing and its grippy not slippy what a brilliant idea that is.camera is fairly pants if you used a flagship phone camera.but for forty quid its epic camera.very fast.looks like the best snapdragon is the 410 its fast and doesnt overheat or lag.strange that.strange how one gig of ram works great also.must be cylon tech.

I am sure the first gen didn't have an external sd card?

Received today! just what I needed for little lads birthday! Cheers OP

Does this have sd card ?

Oh

All unlocking codes are phone's IMEI specific i.e. calculated on their basis.

Are all the unlocking code the same :smiley: If so can i get it pm to me please :laughing:

Thanks a lot OP for this, ordered one on Sunday. My 1st gen Moto E has been great value so I'm looking forward to this upgrade

Not getting any option for keep existing SIM even after refreshing page.

Thanks for quick reply and help got it unlocked now thank you x

purchased two phones. One is fine were the other does not pick up the sim card at all, How do I go about getting a exchange from the store as I just picked it up this evening? I am in for a nightmare?

I bought an unlocking code from eBay but not sure how to use it!! Would appreciate some help x

Unlock code arrived within 10 minutes and worked lika a charm. Downloading 6.0 now :smiley:

By the way I've already been prompted to do the Marshmallow 6.0 Update, which was a nice surprise!

I use Google photos a lot and like it.

aaaargh
Yesterday I was told on the phone by Vodafone that I could cancel the order and get a refund.
Now Vodafone customer service are saying they have to get the handset back from the shop into the warehouse before they can give a refund. That takes 14 days apparently.
They also said a supervisor would call me. That hasn't happened.
**Update the warehouse didn't send it to the store apparently??**
Now I have been told that I have to provide them with proof of paying!!! Even though I paid online. They claim it takes them 3 weeks to go through their accounts to trace a payment.
Have spent ages on the phone and computer yesterday and today. To Vodafone today - twice . Last night to Vodafone. Last night also online chat for ages. Today online chat. Today phoned my credit card company.
I am not happy.

Received my phone Today looks good but is filled with Google bloatware :disappointed: even more than my old Moto E - how do you uninstall Hangouts, Newsstand, streetview, GoogleNow Launcher & Google Photos?

Mine just arrived, very nice. To confirm it is definitely the Moto E (2nd Generation) 4G LTE model. In the box is the phone, a USB cable and some short instructions, nothing else, but to be expected for this price.

Another way to "catch" the keep existing sim button is to use Firefox, click "View - Page Style - No Style" and the text page appears. The button doesn't disappear. Ctrl-F to search for "Keep" and job done. I'm sure other browsers may have this feature, but I have checked this in Firefox on a Mac and it works.

Glad I was lazy and chose home delivery, it's already coming today which surprised me given the 1-2 weeks estimate. DPD as well, so you get the 1 hr delivery window.

I had no issues at Brent Cross picking two up today, I didn't even need my confirmation number, just my name, a quick photocopy of my drivers licence and I was away in less than 5 minutes.

I got an ebay code for both from here: http://www.ebay.co.uk/itm/151191795052. The codes came through in under 10 minutes form making the purchase!

CAREFUL

ok I ordered online for collection from my local store. As per the email from Vodafone, I waited more than an hour then got together credit card, passport, utility bill and cycled down to collect my new phone.

I arrived at about 5pm and left at about 6pm after lots of hassle WITHOUT my phone and without a refund.

It's a long story. Nothing wrong with the staff in the store they were fine.

I made an interesting discovery though, the online and shops are separate somehow. Which seemed to cause problems in trying to resolve the matter in store. Also they queried my not paying the extra £10 for a sim/time and seemed to blame that for the problems??!!

Anyway they, unless I have got this wrong, could not phone the online sales lot. They could only phone the retail lot.

All very tiresome.

Also, they seemed to think at one point that I had missed 'Mr' off of name when I ordered which meant they couldn't get into the system.

I phoned online orders (South Africa) who were very pleasant and told me that I must wait 24 hours for the whole thing to 'probably' go through ('unless there are any problems') so that I can collect in store.

Why on earth does it take Vodafone 24 hours to process an order?

Anyway am seriously unhappy. I spent so much time trying to resolve this.

Goodness only knows if I shall receive a phone. Watch this space.

This one It was £1.99 and came through within half an hour

Heat from me. I had a simple collection it seems - walked in shop with email confirmation, they took that, a scan of my driving licence, and I walked out 5 minutes later with phone in hand. No credit card scans, account queries or other questions (other than 'how much??'!) A quick unlock code from the auction site, a few system updates and I'm up and running with a Marshmallow android phone that is pretty quick for what it is! For £41 all in (inc code) I'm very happy....

Hot. Thanks for the deal, just what I need, and thanks for all the advice on hitting the " keep existing sim " button. A bit tricky, but all that time playing space invaders many years ago finally paid off.

Same here spent most of my lunch trying to get the phone that I had already paid for. thought it would be a case of in and out....erm no....card, address, inside leg measurement blah blah. I nearly said u can keep your bloody phone!

Thanks for this just got one!!

yeah, get a metal nail file as well unless you have one already

it'll need some gentle filing, this will make sure it doesnt get stuck and pops in and out the phone nicely

Yeah... they're the ones!

This one should do the job?

http://www.ebay.co.uk/itm/Micro-Mini-iPhone-iPad-4G-4S-Mobile-Phone-Sim-Card-Cutter-ADAPTOR-/141684314628?hash=item20fd0b1204:g:RTQAAOSwp5JWZMmU

Great price, nearly got one for £59 from Tesco, £20 cheaper is great.

Just realised though, I still only have a full size SIM, once I get it unlocked do EE do an easy swap to a MicroSIM?

Thanks guys. I'll give it a try.

Forgive my ignorance, I currently have a Samsung s3 mini, which is running pretty slow these days. Does anyone know if this is enough of an upgrade to warrant buying? Thanks

Excellent Price :smiley:

I bought a sim free one from Amazon warehouse & arrived today.... mate has one on Tesco and that got marshmallow update last week

after 2 small updates I got the Marshmallow one... after a bit of tweaking it runs ok now... reinstallings apps takes a while and I did a factory reset which i usually do with new phones

The original Moto G is still better and you can pick those up £40 used... but they arent getting MMallow
but do have flash, compass gyroscope & nicer screen... battery better on Moto E 2nd gen though

FAB! thanks.. worked for me.. got one for my wife....

Sim free the phone is £79.95 at Argos. Could I buy this at £39 unlock it & use a micro sim card on contract from EE?

Updated to Marshmallow too.
Music got stuck like it was doing rap
and it rebooted by itself. Hasn't happened since.

Put in a 128GB Integral and testing it.
This didn't work on Android 5.0.2

You'd think Vodafone would know about phones :neutral_face:

Mine got its OTA update to Marshmallow this morning....... Im definetely in the UK...... Seems to run pretty smooth so far.

Was about to buy the mother a doogee x5 to replace her s3, but I'll get this instead as it'll probably last longer

Bought in a £40 six months ago. No compass, irritating, GPS good though. No camera flash but two cameras. Terrible cameras though. Otherwise a perfectly ok fairly uptodate phone.

Just had an update to marshmallow android this week. May just be because I'm in Austria this week though. I don't know if I would have got it in the UK.

--- Keep Sim link still working ---

"keep sim" is there at the bottom. you have about 1 second to click on it. Its between the £30 big bundle and the footer menu. Scroll down to the bottom then hit F5. Position the mouse just right & click ASAP when it appears after refreshing. When it works the screen will refresh itself and go to the top of the page and the "go to basket" will be coloured in. Bit tricky, but worth it

having lost my trusty Huawei Ascend G300 this week (bought after the Hotukdeals heads up) I'm after another phone, I bought a £19:99 Vodafone First 6 from Asda which will be a stop gap but would like summat a little better, I would get this but no compass navigation which is a deal breaker for me (Sad but true)

Ahhh there we go a potential use for it! Although the iPhone 6 is only 0.2" bigger... I'll try and think of something else i might use it for :man:

Got so many devices, iPhone 6, LG G3, Galaxy Tab A, iPad 2 to name a few yet I still want this! Why? What would I do with it :disappointed:

Also furthermore

a full charge, i was getting like 2 days use out of it. crazy

Awesome phone for the price

I have tried several times to order this, unable to create account or unable to log into the express check out. Had support help me generate an order number which no one seems to recognise and no email confirmation. What a waste of my time, i'm pleased i never chose Vodafone for main contract.

ok thanks

Thanks for the information. I think I will have a look on Amazon for a sim free one then, its a pain carrying 2 phones round for work.

Thanks youve put my mind at rest :smiley:

In the contact phone number section i put a O2 number, will my order be refused?

is it me or has the get deal link stopped working i have ordered one of the phones but i had to go to the vodafone website and search phone but luckily i had already left the item in the voda basket from earlier when i went thought the get deal.
Also from the main website the bit at the bottom where you tick already have sim as gone to but because i already had the phone in the basket i got it for the £39.

good little phone good battery life to and doesnt struggle like some cheap phones

Agreed.

For future reference, any phone that is sold directly by a network (such as this Vodafone deal), or any phone that is locked to a network will never be a dual-SIM model. UK networks have a 1 SIM per phone policy on all handsets sold or branded by themselves.

However, phones that are sold as SIM Free by other retailers (such as Amazon.co.uk) do sometimes sell dual-SIM phones, if they do it will always state 'Dual-SIM' in the item title or description.

I zoomed out so that my screen shows the whole page, hit the back button then select phone, its then much easier to hit the 'keep existing sim' button.

If I click keep existing sim will it come unlocked??

Good deal, purchased on Tesco a few days ago for £59 :disappointed:

I am so sorry that I am not tech savy.

I was asking a question no need to sarcastic. Some people need to get a life rather than trolling forums trying to get a cheap laugh.

Can't blumin click the button when using my phone!

Hi,

Does anyone know if this is Daul Sim. I have a personal number and a work number so like to have them all on one phone rather than carting 2 phones around.

Am i right in saying this phone has no flash for the camera? For some reason Vodafone have listed it as having flash in the specs.

Really good buy and I wanted a cheap SMART phone for daughter's birthday. Was going for the Vodafone First or Speed but this looks better.

Got nowhere with Firefox as button disappeared in microseconds, but used the rarely touched Edge, followed the F5 refresh instructions and the 'Keep SIM' button stayed for long enough to click first time. Thanks OP

Managed to find the button. Was appearing for about a second. After many tries was successful and got one ordered.

these moto phones are good quality.

condracky was asking about the 1st Gen Moto G, not Moto E.

Both the Moto E 2nd Gen, and Moto G 1st Gen are 8GB, although there is a 16GB Moto G variant, also the 4G version of the Moto G 1st Gen (XT1039) includes a Micro SD slot.

I would go for the 4G version of the Moto G 1st Gen (XT1039) over the Moto E 2nd Gen (XT1524) mainly because of the much nicer screen, and inclusion of a flash for the camera (really needed as the cameras on both are absolutely awful). I would pick the Moto E 2nd Gen (XT1524) over the original Moto G 1st Gen (XT1032) as that one doesn't feature a Micro SD slot.

Just ordered one, had to try hitting a refresh quite a few times before I managed to catch the 'keep existing sim' icon. Hopefully the unlocking codes will work without too much trouble..

Plus 4G

How's this compared to a 1st gen Moto G?

mine has allowed me to now... sorry, it must have been an error my end....

sold out. been trying for ages to get one...

Can't get the button to appear at all on my PC

keep existing sim not working.
Error: We're working hard to fix the issue, so please try again later.

Excellent phone... compact, great battery, marshmallow - amazing for 39 quid and cheap unlock

Most people will be pretty happy with this!

Reasonable people!

Cheapest way to get marshmallow currently

Vodafone clearing for the next Moto E 3rd gen and Moto G 4th gen - both with bigger screens 5 inch for new E and 5.5 for new G ... probably even more expensive, they just keep getting pricier year after year

Had a LG2 PAYG before and it was full of vodafone bloat unfortunately

Disabling Javascript also works

If it's the second generation then it's a really good phone. I paid £89 for mine way back when it came out and have been delighted with it. Does the job fuss free.

Trick worked. Thanks

Got Marshmallow on mine last week, pretty darn good.

Great VFM

Thanks OP ordered

ok, here is one of 2 options to avoid topup:

windoz
1 month, 1 week ago 3 Likes #75
There is a link at the bottom of the page for "keep existing sim" which auto hides on the bundles page.(2nd page). I noticed it disappear, I then took it back a page reselected the phone, clicked "choose phone", it then jumped to the bundles page, I quickly selected "keep existing sim". I placed my order 15mins ago, no issues! Received my confirmation for my order. Thanks for posting deal!

the option without topup is still there- it is just hidden now (read comments how to avoid topup when buying online from Voda, please)

you can choose "keep existing sim" option without topup as well however it is a bit tricky to make that button to appear on their webpage (see comments/instructions on my other vodafone deals e.g. for Smart Ultra 6 etc.)

OP could you explain this please

It's first generation :disappointed:

That's brilliant :smiley:

You can get it unlocked for £1.55 from here