Thank you for sharing... No idea how you found these items as it didn't show as a search or in the clearance section! Ordered & added to account as error page came up for both PayPal & debit card payment :-(
adam4007 to shelliebish
24 Apr 16#9
Hi, check your Paypal as I got error as well but payment has been taken from my Paypal account:-(
adam4007
24 Apr 16#11
Money has been taken from my PayPal account then I get an error and now coat taken from my basket. Well done very you just robbed me on my first purchase with you.
shelliebish
24 Apr 16#12
Hi, cheers for that... I've just checked my PayPal & thankfully no sign of paying twice!
Caroline_1993
24 Apr 161#13
Regarding paypal - simlar happened to me when paying for fast track item at argos, got an error when processing although funds were taken from paypal. I left it till morning as i ordered quite late. Woke up to fast to confirmation emails and fast track number. Dont panic.
adam4007 to Caroline_1993
24 Apr 16#14
Hope you're right. Just signed into very my account to find no order history yet just had email from PayPal saying you made payment to very :-/
hukd333
24 Apr 16#15
Same here money taken from my paypal account but when i was paying it showed as error.. What to do now??
adam4007 to hukd333
24 Apr 16#17
Well don't do what I did. Called them up after error, only to be cut off after 5 minutes of music. Check my phone account after and I have been charged £2.50 for the call and didn't even speak to anyone. Classic
wilfy77
24 Apr 16#16
Same here.. PayPal money taken after error.. I'm gonna wait till morning and call them..
adam4007 to wilfy77
24 Apr 16#18
Changed me 40p a minute mate. Be careful
wilfy77
25 Apr 161#19
Thanks for the heads up... What a ball ache just to get a kids coat :disappointed:
********* IMPORTANT FOR THOSE WHO PAYED BY PAYPAL AND IT CRASHED ********
When the system crashed the money was taken, but the order does not show anywhere. All order details have vanished, and the normal customer advisers cannot see anything and get confused.
You need to phone this number 0800 096 3005 this is the banking dept for Very they can see the order failed and authorise the payment back to your Paypal account.
It took me nearly 2 hours to get this number, then 5 minutes to sort out :/
Hope this helps someone.
shelliebish
25 Apr 16#24
Watch out... Prices have all gone up! The one I paid £8 for yesterday is now £22.50 & the others are nowhere near as cheap as well
ztk
26 Apr 16#25
thanks great jackets received today
jdowner
27 Apr 16#26
PayPal refund just received. Disappointing first purchase from Very.
jessicaentwistle
29 Apr 16#27
just logged in to paypal as had no communication from very. disappointed to see order has been refunded with no email!
Opening post
Ranging from 3-4 to 10-11 years
All comments (27)
http://www.very.co.uk/trespass-girls-vee-jacket/1460227977.prd
http://www.very.co.uk/disney-frozen-boys-olafnbsppadded-coat/1461105653.prd?productId=prod1085723616
http://www.weq4u.co.uk
When the system crashed the money was taken, but the order does not show anywhere. All order details have vanished, and the normal customer advisers cannot see anything and get confused.
You need to phone this number 0800 096 3005 this is the banking dept for Very they can see the order failed and authorise the payment back to your Paypal account.
It took me nearly 2 hours to get this number, then 5 minutes to sort out :/
Hope this helps someone.