Just seen how many phone deals you post and I now understand why you're so upset you didn't see this first :smirk:

Why on earth has a potentially damaged, second hand phone got heat. This place is a mess.

Completely different ball game, a refurbished phone from o2 vs Universal Gadgets....

Phone is faulty and took to long to arrive
Faulty item received.Seller refused refund. Opened a ebay case and they refunded
'Excellent working condition' the microphone doesn't work!!! Refund please!
Screen failed after 5 days. Sent back. Told I must have dropped it. Useless.

Posted a few weeks back although now a few pounds cheaper.
http://www.hotukdeals.com/deals/apple-iphone-5s-refurbished-16gb-factory-unlocked-space-grey-136-99-ebay-universalgadget-2424391

Why on earth has a potentially damaged, second hand phone got heat. This place is a mess.

Buts it's an ipHOne!!1!

3. Moderate scratches and scuffs on the aluminium back casing and sides.

http://www.hotukdeals.com/deals/iphone-5s-factory-unlocked-refurbished-with-12-month-warranty-space-grey-133-99-2436637?p=27865638

Moderate scratches and scuffs. Enjoy your "refurbished" device.

Oooh, great spot. :smile:

http://www.hotukdeals.com/deals/samsung-galaxy-a3-refurb-payg-o2-2336359

Completely different ball game, a refurbished phone from o2 vs Universal Gadgets....

Phone is faulty and took to long to arrive
Faulty item received.Seller refused refund. Opened a ebay case and they refunded
'Excellent working condition' the microphone doesn't work!!! Refund please!
Screen failed after 5 days. Sent back. Told I must have dropped it. Useless.

I can link many more from you if you wish. Including an Argos (eBay) refurb.

no need thanks, I have a new one. :smiley: btw 'damage' isn't a scratch in most people's use of the word.

Are iPhones any good though?..

Great feedback!

Again - Argos <> "Universal Gadgets"

Ok, well in my people's use of the work, a scratch constitutes damage. I guess when someone scratches your car then you don't mind?

Why 16gb if it was 32 or 64gb around £150.00 I would of ordered forget the condition

Both yourself and the OP have no idea when you post these phone refurb deals how any one handset is going to arrive. So I personally believe that somebody who posts refurb phone deals taking shots at another poster due to 'potentially damaged' phones is a little rich.

My apologies but it's how I feel about it :smiley:

Faulty iPhone sent twice. Sadly being let down by this company. Sad :disappointed:

Sent wrong item,doesnt assume the return expenses,tried ridiculous compensation

lost a customer, why try and sell items that you have not got in stock, refunded

Got the refund,but lost time&money(post) for a terrible iPhone,not as described!
Reply by universalgadgets01 (19-Apr-16 06:54):
Sorry Item listed as moderate marks and scuffs, Grade A Listings also available.

hmm time of the month at HUKD it seems

I wouldn't touch this with a bargepole. Although there is some positive feedback for 5S sales, considering this feedback for a 5S from a Deutschlander (via Google Translate):

"Mobile has extremely many use acidic and scratches ! Very bad!!"

If I buy a second hand car I don't expect it to look new. I do expect it to work tho. so a few minor scratches is normal and dent with a hammer isn't. However, it seems that you want to be pedantic so obviously you only ever buy things which are new.

There is no need to apologise :smiley: I personally believe that you are far more likely to get a device in decent condition from o2 or Argos than you are from Universalgadgets. It also is likely to be significantly easier to deal with any problems you may face with o2 or Argos than it would be with Universalgadgets. I would assume I don't need to explain the rationale behind that to you?

apples are the worse investment

so why didn't you question the suitability of the seller then rather than the phone then ? ohhh, you couldn't as it was buyer beware.

This company gets seriously bad reviews - a quick search reveals how bad they are.
Buyer bewareoO

That is a fair comment. Let me clarify.

You are spending £134 on a phone that is likely to have :-

- Moderate scratches and scuffs on the aluminium back casing and sides

From a seller sells items with the following descriptions from buyers :-

- Faulty item received.Seller refused refund. Opened a ebay case and they refunded
- 'Excellent working condition' the microphone doesn't work!!! Refund please!
- Screen failed after 5 days. Sent back. Told I must have dropped it. Useless.

When you can get one for £168 brand new.

so that would have been a better comment then surely ? it's a poor deal when you can get a new one for £30 more.

Guys be aware that this sellers grading may not be up to standard. I recently purchased an iPhone 5s and as the advert states good to excellent condition.
This is open to interpretation as the phone I received had three dinks to the outside case as from being dropped, as well as being scratched. To bits on the apple logo and at that time I had paid £169.99. I promptly sent the phone back for refund where they offered a model in better condition, I wanted my money back and they were trying not give me a refund and wanted me send pictures of as proof. I told them I would have to contact eBay PayPal etc only then they offered me a refund. I would never use these again. Just my experience.
Ps I had to pay rtn postage :confused:

Well yes, I think that was my point?

​hw to get the new one for 168? would really like to know, thx

Really? I think (guarantee) I've more money then you ' Jonny ' how's the degree in being a bell end going by the way? Deffo a pass with honours for you me thinks :wink:

funny but I thought the same about you :wink: lol

Weak reply 'Jonny ' haven't you got school in the morning? Get to bed - there's a good boy.

ahhh well, I'm viewing it with humour. you seem to be rather more defensive however. :smiley:

iPhones are too cheap nowadays.........
Save up for a Samsung S7 Edge.

I would also avoid this. Based on the experience of buyers the 12 month warranty is nothing but a selling point. Once Ebay or Paypal protection ends you will pretty much be screwed over.

'Jonni' don't try n backtrack! Your earlier comment was derogatory and unnecessary' - and now you know it!! I give as good as what's given so in future be more careful with your remarks and all will be well in your little world as will be mine.

Incidentally - I didn't take offence at what you said but equally I felt it was worth a response' end of story :smiley:

no, you really are quite a sad man that's trying to be big on the internet. have a nice week :smiley:

See' you just can't help yourself - bedtime calling 'Jonny'


Jonny be good - get to bed.

Posted last time. And they r not even c grade they r in worse condition

Refurbished should be refurbished IMPO - no scratches, marks.

I like a phone that is the size of a phone. you know not one that is more like a tablet. I'm funny like that.

Mwahahahaaaa :laughing:

Still happy to pay extra and get it from O2 shop
http://www.hotukdeals.com/deals/unlocked-grade-a-refurb-16gb-iphone-5s-12-month-warranty-o2-for-153-99-2428469?p=27762662

was just about to post the same, anyone who buys from the ebay seller for £20 is.....

or new one on Refresh tariff
http://www.hotukdeals.com/deals/new-unlocked-iphone-5s-16gb-silver-grey-168-o2-refresh-2434772

come on Buzz, with the feedback on the original Universalgadget thread its a wonder these jokers are allowed to be posted on here anymore :disappointed:

I originally bought 2 from this seller when there was the £50 off eBay code. Phones came. 1 st was really dented with big indents all going. 2nd had 1 big dent with a chip from front screen as well. Sent both back requesting full refund. Eventually got refund. Bought from o2 refresh in the end. Was a little more expensive. But it is like brand new. With proper Apple 12 months warranty.

I'd avoid this seller.

I purchased one of these and sent it back as it was a complete mess! Got a WAY better condition phone from Gumtree in the end for cheaper..

Seller did give me a full refund though which was nice :0)

I would NOT buy a phone off this seller! I have purchased an iPhone 4S "Refurb" off them before and it was in poor condition for an apparently "good' condition phone! Scratches all over the screen, pressure damage to the screen and even the water damage indicator had gone off! If you're going to get a used one buy it from music magpie!

For not much more £, I'd go with the SE personally. Much better specs and will get support for significantly longer. This is cheaper but really a false economy. Cold.

The same deal was on here 5/6 weeks ago.
I bought one from these. Pls dont let the heat on this deal mislead you as many just read the deal and heat it up.

Here is my experience

I think It was £137 then. I bought one. The phone came in 2 weeks probably due to the p&p as they already sold 3000+ of these 5s.
I didnt mind waiting for a cheap and excellent 5s for my son.
However phone that came was far from good to excellent.
It had lots of deep scratches all around and aluminium case corners were damaged.
The phone was not switched on and checked as it was posted straight away back to them. I don't have any clue on the battery life.
Maybe it was my bad luck and probably the phone would work fine but if you are expecting a clean phone, i would say keep away, don't buy from them. Hope this helps someone planning to buy one

Don't buy from them.

I notice he hasn't been back to this thread since he was called out, although with all the support on this thread from "helpers" it is no wonder it has ended up hot...

Unfortunately it seems that HUKD is going down the pan as the voting is not to be trusted any more. Good deals from genuine users are often voted cold where poor deals with support from the site are promoted.

Indeed, hulk. This place is a mess when HUKD's own "Deal Editor" can't differentiate between the refurbishment standards of o2 and an eBay seller that has racked up 1873 negative feedback in the past 12 months (and 174 in the last month alone) - and that's excluding all the neutral. I mean, the eBay listing itself says "Moderate scratches and scuffs on the aluminium back casing and sides" whereas o2 describe their refurbished as used but "fully restored to its original state, so it's as good as a new phone". I bought a refurbished iPhone 5 from o2 a year ago, and it was practically new. And frankly, I'd much rather deal with o2 for warranty issues than 'universalgadgets01'.

I'm not sure what's more of a joke...his comment, or that 40 others actually liked his comment. /facepalm


Might be time to retire the "Deal Editor" title if this is the best response you can muster.

Unfortunately never going to happen. The votes on this deal have clearly been manipulated so heavily it is clearly getting support from those that are operating the site. It went hot right away yesterday before being voted back down to around 70 degrees, before another ton of hot votes took it over 100 again and then the sheep factor kicked in to where we are now. Similar occurrence to a couple of weeks ago where a very average deal with a HUKD specific voucher code was voted instantly hot. It seems that the site has become a vehicle to generate click through traffic to certain sites and not a community for sharing deals any more. As for all the likes on the comment, I would hazard a guess that the way votes are manipulated is through multiple accounts, I would suggest they all decided to like his nonsense at the same time as they voted hot.

You only have to look at the comments on the thread to see it must be manipulated. Not one person has stated this is a good deal and there a quite a few comments saying its poor or giving details of poor experiences with the seller. It's a fcking disgrace to be frank.

Guys, I posted this same deal 3 weeks ago and here are my facts:
1: I posted it as a bit of a laugh, fully expecting it to go very cold, I'd never posted an Appled deal before.
2: I had not noticed the deal mentioned a few days earlier in the voucher deal.
3: I have no affiliation whatsoever with HUKD other than being a forum member.
4: I saw many hundreds of positive votes being registered as time went by and nothing looked crooked.
5: I've posted other deals that have gone hot (the £99 Dell micro desktop for example) and the voting appeared to go positive in a similar manner.

I don't know how the HUKD heat/cold calculator functions but am sure it is not a linear scoring, so as more votes come in the heat increases exponentially. I think there are a number of factors as to why a deal soars in heat or goes freezing cold.

Did the management do some vote manipulation? - I think it is highly unlikely, genuine people appeared to vote hot on my deal. I think they would also prefer those questions to go to them privately to discuss.

However you can only take my word for the above and you might think I'm on the take and somehow benefited from the deal - whilst I'd have loved a free iphone 5s or a Dell micro desktop, I got neither.....or any other perk other than getting a VIP badge which I quite liked.

Yeah that is one thing that has made me curious. You are definitely not a shthead or on the take but you have to accept the voting patterns on these have been quite odd? Most of my hot deals have taken 3-4 hours to get to 100 degrees whereas these seem to get there much faster.

You just got owned. Take it like a man......

Owned in what way and by whom?

You can ignore it all you want.

Ignore who and what when and how?

Worst experience ever. Bought iPhone 5S 16gb Gold & received iPhone 5 16gb Space Grey instead. Opened case on eBay, returned the device. Such a nightmare :disappointed:

I did try and warn people, but no. The Illuminati are definitely involved in some way I am certain.

​I'm with the Hulk on this. Feel far securer ordering from the others. Usually no quibble returns/repairs.

Just to let you know I ordered a phone from them 10 days ago, it was supposed to be delivered last TUESDAY, it never arrived. Sent them a number of emails, kept on saying it will be delivered soon, i finally gave up, and cancelled my order.
I am hoping my refund comes though without delay.

I would avoid this seller

I might have mentioned this would be one to avoid...