Seems to be a lot of reductions on furniture at the moment.
It looks mainly like delivery, rather than click and collect, and availability seems mixed, but it might be worth a look if your after something, as the reductions are BIG!
Top comments
themadgoose
29 Apr 1645#77
Bought two bits, called the wife upstairs, spend half an hour arguing over whether colours matched or styles would fit.
Compromised on three more items, put them in the basket, checkout: FAIL.
She needs to learn the rules of HUKD: Buy it first, worry about whether you need it / like it / want it second.
aaronace1011
29 Apr 163#142
Just picked up 3 Luggage cases for £30 they are quite large 2 fills my back seat!
juliet_bravo
29 Apr 163#16
Don't apologise PJB - there's loads of bargains working if people have time to look.
Sadly, they are all oos when you try to checkout. Expired
CerealKiller13
29 Apr 16#6
Chest of drawers and bed side cabinet both OOS in Brighton and unavailable for home deliver :disappointed: hot though if you can get it in anywhere else.
iibdii
29 Apr 16#7
same here prices were too good to be true anyways (grapes are sour) lol
Polar1
29 Apr 16#8
No longer part of Argos as just been sold off so maybe lots of clearance to come
hazelthompson1988 to Polar1
29 Apr 16#103
They were sold off months ago so nothing to do with that
Wilzia
29 Apr 16#9
most oos
zohrabegum8061
29 Apr 16#10
Placed my order thanks op :smiley:
R1992 to zohrabegum8061
29 Apr 16#13
How?! Oos. ..
juliet_bravo
29 Apr 16#11
ditto - I see stock right through to checkout so unexpiring for now.
PrincessJellybean
29 Apr 16#12
Sorry :disappointed:
I added the entire Pagnell range to my basket and tried it for the last 4 postcodes I'd lived at and it showed it as avaliable for delivery.... I didn't go as far as the payment stage - my bad.
Might be worth keeping an eye out with Homebase though because there will be a lot of range changes now they are in new hands :smiley:
far
29 Apr 161#14
Don't even see the cheap drawers now?
nicolawright65 to far
1 May 16#261
same there not even showing
InfinityLoop
29 Apr 16#15
In stock when visiting first time for delivery, added to basket - in stock for delivery, entered postcode - STILL IN STOCK FOR DELIVERY.
Signed up for an account- BOOM OUT OF STOCK FOR DELIVERY...
Sorry, your chosen item is presently unavailable. To continue, you may either move this item to your LoveList, or simply remove it from your order
sjames to InfinityLoop
29 Apr 161#17
I had the same - as soon as signed up everything out of stock. I did manage to browse through the Hygena range which also has some heavy discounts and got 4x oak dining chairs for £29 delivered.
juliet_bravo
29 Apr 163#16
Don't apologise PJB - there's loads of bargains working if people have time to look.
All oos grrr spent ages as the temp password they sent didn't work lol
zohrabegum8061
29 Apr 16#20
I clicked in the the first comment box link and ordered the white basket shelf n bedside one as well
PrincessJellybean
29 Apr 161#21
Thanks :smiley:
I'm on my old computer today and it takes forever to load every page. So its been hard fine tuning the deal.
I saw some reductions and just wacked them on here ...
Tbh I don't think the searches on the Homebase website are helping things much, you almost need to know what you looking for to find it.
Homebase don't even deliver normally to where I live so I'm out of luck eitherways lol :laughing:
ollyw
29 Apr 16#22
Amazing deals just cant seem to get any stock :disappointed::disappointed:
All showing oos for leicester collection/ delivery
adamsmum
29 Apr 162#26
has anyone managed to order anything? everything out of stock for me
ando to adamsmum
29 Apr 161#27
got 2 of the ella tallboys delivered for £24
kimbo87 to adamsmum
29 Apr 16#28
Limited stock in the clearance... hence the great prices! Some get lucky, some don't unfortunately.
juliet_bravo
29 Apr 161#29
BTW I'm sure you saw it but you made it onto the WhatsApp group alert this morning :smiley:
PrincessJellybean to juliet_bravo
29 Apr 161#36
Hehe thats cool :smile:
I wouldnt have known that
I dont have any app related things, I just use a desktop PC for everything.
I dont even have a proper mobile phone, just an old brick, it doesn't even have a camera or anything. :laughing:
It looks to be a big clearance rather than a sale, and as a result availability seems variable.
Some people are getting really lucky, others not so much, it might just depend where you are, and on the individual items you choose.
pandapops
29 Apr 16#43
me too
valhallablue
29 Apr 16#45
Cheers op, 1 oak double bed and Ella tall boy for £78 delivered. :smiley:
leannelunn
29 Apr 16#46
Got 2 leather sofa beds, dressing table, wardrobe and 2 tallboys thank you op :smiley:
PrincessJellybean
29 Apr 161#47
White Basket Cabinets Avaliable in 3, 4 or 6 basket sizes £10 Each
(link in comment 1 will take you there :smiley: Thanks kimbo87
freshman247
29 Apr 16#48
Ordered sofa, armchair and footstool all for £100! I had a special offer discount of £100 applied but not sure how that came about...
PhilK
29 Apr 16#49
Currently unavailable, still worthy of voted hot. Cheers
cinematic101
29 Apr 16#50
I've just ordered an armchair and 4 dining chairs for £70.
becci148
29 Apr 16#51
Thanks so much OP - just ordered 2 Ella bedside chests, the Ella tallboy and a lovely set of chunky oak lamp tables for the grand total of £33.95 :smiley:
suggestion to everyone thinking of buying from here. I bought some chest of drawers and wardrobe from here. paid 700 in all. they were crap and returned them immediately. their quality is awful. better buy from somewhere else like oak furniture land or even Benson for beds
w123kid
29 Apr 16#55
so online says its in stock - i reserve and now store calls me says we dont have them in stock sorry - more like thanks for the great deal alert i now have your order! what u think
Airwind
29 Apr 16#56
or even IKEA
w123kid
29 Apr 16#57
they cant deliver to NI it seems either so well shafted!!
PrincessJellybean to w123kid
29 Apr 16#61
I can sympathise, I posted the deal and they wont deliver to me either...... lol :laughing:
arma_gera
29 Apr 16#58
So no long weekend discount, this time?
VimesUK
29 Apr 16#59
Good luck to those who have ordered and I really do hope that you get them.
I have never been that lucky as I have ordered goods which were shown on stock several times to later find that they had none.
But each time I ordered money was taken and I then had to wade through their customer services to get a refund, eventually.
Seems to be in stock - Woburn Pair of Skirted Dining Chairs - Charcoal
SilverFoxx
29 Apr 16#62
Added two mattresses, a king sized bed, 2 Hygena Harper chest of drawers, 2 Ella tallboys, 2 Ella bedside cabinets and all went through as available....realised I didn't need the second mattress so removed it, went to checkout again and the mattress, bed and Hygena drawers were all oos
dont waste time. they called me and said no stock available for one of my reserved item.
Firemountain
29 Apr 16#66
Shockin way to get folk signed up to a website ... nothing that I put in that said was available was when coming to check out . real shame... hope some folk manage to get a few bargains though!
wolfraider
29 Apr 16#67
They've taken down the stock system!! :stuck_out_tongue: Someone on hukd has alerted them of the misprices.
stuntman9883
29 Apr 16#68
heat
mistermoneysaver
29 Apr 16#69
Seething! Cant checkout as it wont let me put 2 passwords the same in! [email protected]
PrincessJellybean to mistermoneysaver
29 Apr 162#71
I would imagine there are currently tens of thousands of people trying to take advantage of these prices, the website will be under a lot of strain, and as with all these kinds of manic sales there will be problems.
I would imagine most of the people buying from this clearance didnt plan on shopping with Homebase today and I would therefore consider any bargains that could be had as a bonus for the day. You win some you lose some.
Its not worth getting stressed about.... I know this is a deals website but at the end of the day... its just stuff
shabbird
29 Apr 16#70
bad princess. you realise all the deals I'm seeing are Homebase furniture deals. grrrrrrrrrrr :stuck_out_tongue:
Heat given :wink:
Crazy Chris
29 Apr 16#72
i just bought most the stockbridge range thanks
Shaz1973
29 Apr 16#73
Items won't add to basket
lickzilla
29 Apr 16#74
Had issues checking out. Lost basket contents. Gutted. Some of us need bargains like this to be able to afford new furniture. Hey ho not ment to be today
afroylnt
29 Apr 16#75
easy to see what they have done ; the final price is just suppose to be the discount off the original price - oops!
PrincessJellybean
29 Apr 161#76
Haha, I'm not sure whether on the whole people are loving me for this deal, or hating me, seems a very mixed response due to availablities of stock.
I really hope that the bargains go through all right for people.... :smiley:
themadgoose
29 Apr 1645#77
Bought two bits, called the wife upstairs, spend half an hour arguing over whether colours matched or styles would fit.
Compromised on three more items, put them in the basket, checkout: FAIL.
She needs to learn the rules of HUKD: Buy it first, worry about whether you need it / like it / want it second.
tehwabbit
29 Apr 16#78
As an FYI they don't deliver certain items to certain post codes.
I can have stuff delivered to work, but my home post code comes up saying collection only!
sham63
29 Apr 16#79
I managed to checkout with £200 worth of furniture - not expecting it to be honoured though!
fazz73
29 Apr 16#80
Seems like a glitch as well as the Ella tall boy is also listed at its full price on the website too
edingal
29 Apr 16#81
Just got the ella tall boy and bedside table, nice deal :smiley:
PrincessJellybean
29 Apr 16#82
Oh! I've been expired :disappointed:
edingal to PrincessJellybean
29 Apr 161#84
Don't know why, I just successfully got the deal...
leehardacre
29 Apr 16#83
Tried to checkout and all items go to 'out of stock', cannot proceed.
PrincessJellybean
29 Apr 16#85
It's the 2nd time the deal has been expired...
I think it s because people are getting variable results on the availability of stock, so some people are seeing it as a non-deal. I just think if anyone can still get a deal its worth still being out there.
ryanmounsey
29 Apr 16#87
still loads of stuff ion stock. HOT HOT HOT
ryanmounsey
29 Apr 16#88
UNEXPIRE
donttouchthehair
29 Apr 16#89
Just bought £250 of bedroom furniture for £89 delivered (2x£40+£9 delivery) -- cheers op!
ciechanm
29 Apr 16#90
Rubbish website (problems as above) Called cust services - they told me their system is down so I need to order in store. Went to the store, was able to order but... earliest date of delivery 13 August !!! Gave up
skuk21
29 Apr 16#91
got some decent stuff, thanks OP! hope they honour it
nightshot
29 Apr 16#92
Everything I add goes out of stock at checkout, can people list the items that dont actually go OOS?
PrincessJellybean to nightshot
29 Apr 161#95
All the links I provided were in stock when I listed them... many have since gone oos.
It's just a matter of rooting around on the website...
thats the nature of the deal, and I guess the nature of clearance sales in general.
hourami
29 Apr 16#93
stock fluctuates. sometimes show as out of stock in basket and then on refresh is available.
leehardacre
29 Apr 16#94
Anybody getting luck when checking out? I can't put my order through.
tomjwalker
29 Apr 16#96
I just managed to order also, thanks op, hope it's honoured
AndBurG
29 Apr 16#97
Woburn stuff - buy 3 take £100 still applies
unfortunately the cheap tables are all gone, wanted 2 nests the coffee and the display cabinet would have been £50!
jaypee24
29 Apr 16#98
Sofabed.. £120 in stock... GO GO GO!
ganon to jaypee24
29 Apr 16#115
Link please
edinburgher
29 Apr 16#99
had 7 items in basket, got as far as entering payment details then got 'bupmed off' the website with an 'error' message. Now its all OOS, frustrating
edinburgher
29 Apr 16#100
bumped
Connoreeyuh
29 Apr 16#101
Error Page when you go to basket. Must have stopped all payments temporarily
nightshot
29 Apr 16#102
Managed to get to address page with a bed frame and then thrown out back to basket and OOS....NOOOOOOO!!!
yummymummy21
29 Apr 16#104
aw I wish I'd seen this earlier great bargains but all oos for me
rachelhulse
29 Apr 16#105
got 2 tall units and bedside table oh and a desk! big thanks to Op! fantastic deals!
crystaljewellery
29 Apr 16#106
Hot deal but nothing left for me :disappointed:
topgun06
29 Apr 16#107
The site is dying on it's ****!
xxxangelxxx
29 Apr 16#108
Saying passwords don't match so unable to order
secretspartan1
29 Apr 16#109
Thanks alot op, managed to get a deerbourne coffee table for £39 delivered.
Advice to people trying to buy, fill your basket with anything and everything you might want then click checkout twice and you'll see if it really is available to deliver. That's what I did, i weren't quick enough to get a king size frame which was a shame but I'm happy with my 3 drawer coffee table.
topgun06
29 Apr 16#110
Hanging after clicking Place Order. Yawnnnnn :disappointed:
brockwelljunk
29 Apr 16#111
Went to order 5 items which it said were in stock; clicked through to checkout, created an account and now they're all out of stock. Feel duped in to creating an account.
q44q to brockwelljunk
29 Apr 16#113
Same for me but keep trying on my 8 try (for the same bed frame) i now have a double bed frame ordered for delivery
shabbird
29 Apr 16#112
awww homebase website is always like that. Many items are in stock and I reserve them only to
go to store and they don't have any. Looks like Homebase getting rid of most of the stock before
the new owners bring their own stock. Great deals and I will always appreciate your hard work. :wink:
Adam2050
29 Apr 16#114
It's a stock clearance not sure why people are worring it's old stock.
afroylnt
29 Apr 16#116
placed a small order lets see if they honour.. payment confiramtion took an age but did come through; so just be patient don't close or go back..
Dlyd
29 Apr 16#117
Just ordered 2 drawers from sutton coldfield reserved £20
topgun06
29 Apr 16#118
Can not get past payment.
jacksonliam
29 Apr 161#119
Just ordered two Whittlebury sofas and it took an extra £100 off at checkout!
Earliest delivery date 2nd JULY!?! But if honoured get brand new sofas for under £100 each! Not desperate so hopefully worth the wait.
Chula
29 Apr 161#120
We have crashed their site!!
kieranjam
29 Apr 16#121
Everything is now out of stock
masterbruce
29 Apr 16#122
Ordered a black leather armchair and matching footstool and 2 tall drawers and 2 bedside ones thanks op
Treefitty
29 Apr 16#123
Called up and placed an order for a bed and mattress went through no problems so can't be something they are not aware of. Also bought two sofas online and it gave me another £100 off at checkout!!! Payment pages a bit slow and lots of crashes but chuffed as they are worth over a grand at rrp for £150 quid!!!
Hope they honour it!
Don't know why this isn't hotter, thanks OP!
kieranjam
29 Apr 16#124
The homebase.co.uk website is temporarily unavailable
but will be back very soon! Please try again later.
pants2000
29 Apr 16#125
I desperately needed a new sofa and thought my luck was in today, sadly not every thing gone :disappointed:
Treefitty to pants2000
29 Apr 16#127
Don't give up delivery times are a little long but got bed coming next week. Website keeps crashing and saying out of stock at checkout but in stock on website. I rang up and ordered over the phone they were really hepfull and I kept giving them codes from the website and they checked and placed my order when we found one in stock. She even suggest alternative she knew was in stock !! 5 stars homebase!!
topgun06
29 Apr 16#126
Well an order has appeared in my order history but the payment page is still processing 15 mins later. Hummmmm.
kieranjam
29 Apr 161#128
Just orderd two sofas for £149 bargain
ganon to kieranjam
29 Apr 16#146
Link?
Cloxie
29 Apr 16#129
I got two of the Ella things and a sofa and two armchairs, worth a total of £2,000, for £240!
I added all of the things I was interested in to my basket and then when I tried to check out it let me know the ones that were not available, but there were enough left for me to be able to pick ones that I wanted, so I just removed the ones I didn't want or that were not available and managed to order just fine. Delivery not until July though.
Assuming I don't get a call that it's out of stock.
Cloxie to Cloxie
29 Apr 16#235
Took a few hours, but just got my confirmation email for my order.
Bades
29 Apr 16#130
site is crashing every min now ffs
Straycat1967
29 Apr 16#131
Be nice if you could actually get to "checkout" lol
Rom
29 Apr 16#132
Great post troll :smirk:
Crazy Chris
29 Apr 16#133
site seems to have died now, nevermind least I got something
kara1987
29 Apr 16#134
I managed to get in 2 separate orders (didn't want to accidentally lose out on items). £60 + delivery for a dressing table and tallboy, and £30 + delivery for 2 armchairs! I hope it's honoured! Thanks OP :smiley:
tiggerloveslife
29 Apr 16#135
Hey Princess...great deal...know what you mean about them not delivering to where you live...won't deliver to me either but their loss and my gain as that's money that's still in my pocket...don't suppose you've moved round the corner from me...if so pop round for a coffee :wink:
jazferbetay
29 Apr 16#136
Cant even request password reset it is now sending emails out requested a password reset about 1 hour ago
flump007
29 Apr 16#137
I had to ring to cancel an order (managed to order nicer chairs). Staff are well aware of discounts and said it is because of takeover. I am GUESSING that as they split from Argos they are having to clear out stock from shared warehousing and also to sell the sofas that have been pre ordered by Homebase on the production runs (hence long delivery times). So to make sure takeover is quick and easy they are selling items off at cost (guessing again) to shift it for the takeover. Could easily be a case of whatever is left in warehouse by a certain date becomes Argos stock. So I dont think we have anything to worry about regarding cancellations IMO.
wackojacko99
29 Apr 16#138
Sites knackered.
Good for those who have already got in
leehardacre
29 Apr 16#139
Managed to order the Whittlebury large sofa and armchair for £128.95 delivered.
Won't hold my breath that I'll get them! No confirmation email yet either.
mastercardvisa
29 Apr 16#140
Just ordered 2 sofas and a chair for 228 delivered 1st July. Happy :smiley:
mastercardvisa
29 Apr 16#141
Not to worry people but when I'm signing into my Homebase account it first came up with someone called Jeans email address then it said hello Kathleen when I got into account..... I'm not Jean or Kathleen..... oh dear.
aaronace1011
29 Apr 163#142
Just picked up 3 Luggage cases for £30 they are quite large 2 fills my back seat!
juliettcronk
29 Apr 16#143
Great managed to order Ella Tall boy £10 & Bed side Cabinet £5 thanks:)
Straycat1967
29 Apr 16#144
Heads up.. I got through on the phone and items that were available online ARE NOT available when formally ordering on the phone. Good luck.
mastercardvisa
29 Apr 16#145
Got to be in it to win it :smiley:
irfanp1
29 Apr 16#147
Website down :disappointed:
LsKs
29 Apr 16#148
Tried to order the Pagnell desk over phone but no luck, oos.
pandapops
29 Apr 16#149
I'm trying! Been on hold 38 minutes so far.....
jennie1
29 Apr 16#150
Thanks op after 3 1/2 hours of trying I finally got two wardrobes and bed settee on seperate orders
ganon
29 Apr 16#151
I'm seeing chest drawers in stock, add to basket. When continuing it says out of stock
happydeals
29 Apr 16#152
Thanks OP
pandapops
29 Apr 16#153
They finally answered after 44 minutes.....to say you can't place orders on the phone as the website is down for them too. Grrrrr!!! Back to to hitting refresh......
FleetFanatic
29 Apr 16#154
After constant refreshing.... every item I was interested in that says available for home delivery - when you checkout comes up as not available. Oh well.
pants2000
29 Apr 16#155
Managed to order but not had an email confirmation? Took a screen print of order number tho.
nicoletia
29 Apr 16#156
Can't checkout . It says that passwords don't match :disappointed:
jazferbetay
29 Apr 16#157
Sideboard was 393 down to 80 out of stock
s24adm
29 Apr 16#158
all I can say is keep trying people. the website is being hammered obviously and anything related to basket or checkout is struggling to load. Also the login side of things are incredibly slow, password reminders aren't being sent out (or at least, not quick enough) so just create a new account in a different email and try to order that way.
Also, the not in stock for delivery may be a glitch. I tried to order a sofa, told me out of stock in checkout. removed, tried again an hour later, managed to order and have order number etc.
No confirmation emails being sent it seems, but the order details ARE in your My Account section on website to take down order numbers etc.
PrincessJellybean
29 Apr 161#159
What a beautiful photograph... proof that there is defintely some bargains to be had.
I think this deal has been a source of both joy and frustration for hukd'ers and it has cheered me no end seeing the proof that it is paying off for some.... Thanks for the pic :smile:
Rach1309
29 Apr 16#160
Ordered a bed frame, many thanks. Did take about 2 hours of refreshing randomly even after it said it wasn't available. Hopefully it will be delivered on Wednesday :smiley:
PrincessJellybean
29 Apr 161#161
I live in the Scottish Highlands, it's always been a frustration that Argos would deliver to me, but Homebase wouldn't
Would have been nice to get a few of the deals but hey ho.
I guess we will have to see whether the delivery rules change in the future with the new owners.
Been a bit of a strange day today, yesterday we had about 4 inches of snow, it was a winter wonderland outside. Today its nearly all gone and its a beautiful sunny day, I only came back in because my head was going funny in the sun :laughing:
PrincessJellybean
29 Apr 16#162
Oh looks like we broke the Homebase website..... ooops :confused:
masterbruce to PrincessJellybean
29 Apr 16#164
I'm on it now?
masterbruce
29 Apr 16#163
This is not expired, idiots clicking expired no doubt...
PrincessJellybean
29 Apr 161#165
Websites back online :smile:
danouk141 to PrincessJellybean
29 Apr 16#167
Nope, lol
samzam
29 Apr 161#166
IM SOOOOO LATE TO THE PARTY, HENCE THE CAPITALS!!!!!!!!
Great deal and bargain for those of you guys who got the stuff. :smiley:
PrincessJellybean
29 Apr 16#168
It is still working for me.... I guess they are just having a few issues
wackojacko99
29 Apr 16#169
Gutted!
PrincessJellybean to wackojacko99
29 Apr 16#172
I would keep trying if you really want something, and have the time to keep trying
... they seem to be a bit overwhelmed but people are still getting some deals.
It's the 3rd time the deal has been expired and then each time people say they are still getting orders through so.... it might be a case of perseverance.
cliffio76
29 Apr 161#170
out of stock for dining chairs £200 down to £30 ;-(
Fury
29 Apr 16#171
Cant checkout, stuck on basket atm!
danouk141
29 Apr 16#173
Nothing is really left anyway, someone might get lucky and come across something that's worth it, we all came to the party too late sadly :disappointed: needed a sideboard, TV unit and 25 wardrobes.
PrincessJellybean
29 Apr 161#174
25 wardrobes :confused:
PrincessJellybean
29 Apr 16#175
Im suprised this deal has been expired.
All the other Homebase deals which are esentially 'still this deal' remain active :smirk:
rachelhulse
29 Apr 161#176
just got 2 arm chairs!! reduced to 80 from 450 ..went through to check out and got another 100 off! so ended up getting 2 armchairs for £68 including delivery!
karen44
29 Apr 16#177
how did you get another 100 off?
rachelhulse to karen44
29 Apr 16#204
no idea! just took it off when I went through to payment.
JuanNova
29 Apr 16#178
Placed an order for several items which went out of stock at various points. Ended up with 2 sofas, went through to arrange delivery screen, pressed continue, did nothing for half an hour. Contacted CS who said they don't have an MD at the moment due to a takeover and the sofas are OOS. Took the afternoon off as leave. Wasted 3 hours. Not happy.
PrincessJellybean
29 Apr 16#179
Hehe :laughing:
In all seriousness though....We do need people to keep letting us know they are getting the deals, because otherwise its just all the people who are struggling telling us and then people might give up and miss out...
plus as a result of people failing to get what they want the deal has already been expired 3 times...lol :laughing:
It will stay active whilst people are still finding those bargains, everytime it's expired it drops off the radar and people might miss out.
Claudia5
29 Apr 16#180
Been trying since 10am getting no where with it
pandapops
29 Apr 16#181
I've been trying to order a bed and coffee table all day. Sometimes it tells me straight away it's oos, while another page I have open is arranging delivery dates and times with me for the same items! And then it all crashes anyway. My partner just went into the store and they said both items were discontinued and oos months ago. Whaaaat??
PrincessJellybean to pandapops
29 Apr 161#183
:laughing: That second message was a delight to read after your initial comment.
Glad to hear you found something... fingers crossed everything goes through ok :smiley:
pandapops
29 Apr 16#182
However, I did get the Ella tallboy and 2 bedside drawers for £20 (providing the orders not cancelled!!) so not a complete waste of a day. Thank you OP :smiley:
introspection
29 Apr 16#184
Thanks for posting.I can't seem to get past the basket though, the items are showing as in stock and I can add them to the basket but then trying to get to checkout I get a 'Sorry, your chosen item is presently unavailable' message :disappointed:
tomjwalker
29 Apr 16#185
has anyone received a confirmation order via email yet? I ordered quite a few hours ago, it shows the order on my account but haven't received any other emails regarding the order
topgun06 to tomjwalker
29 Apr 16#193
Nope, no emails. I've made two orders. They have taken money for both, but only one shows up in order history, and no email confirmations for anything.
Chipbarm
29 Apr 16#186
Took my money twice but says no recent orders in my account
vladdy
29 Apr 161#187
Site is dead beat
sol3x1
29 Apr 16#188
How do you get the £100 off orders??
carly1987 to sol3x1
29 Apr 16#190
It's only certain ranges it takes it off and you have to buy a certain amount to get the discount I just kept adding different ones to the basket and will show up straight away if there is discount
storm2284
29 Apr 16#189
Well ordered but kept getting booted by my card issuer when paying, called up and apparently it's because of no stock although it said certain items were oos so had already removed from basket
anthony69
29 Apr 16#191
Oh dear. Disappointment looms for many I sense in my crystall ball. Still... Its A Bank Holiday Weekend folks!
topgun06
29 Apr 16#192
Hummmm. They have taken payment for one item. But I have nothing in order history for it. Oh joy!
weekellso
29 Apr 16#194
Reserved two different things to two different stores and had both stores ring me and tell me they don't have the stock - devastated :disappointed:
upset brown pant
29 Apr 16#195
site keeps spenging out at order summary.
oh well, never mind.
RealBargainHunter
29 Apr 16#196
Spoke to my local HomeBase (Kingsway, Derby) non in stock, ETA 99days+ As he said he could take my order & pay now but no guarantee even after the ETA date showing on his system that they will be available by that time anyway
But he did say if you print off a copy of the item showing the price, picture and product code and take it instore they will honour it if/when it's in stock.
sofiasar
29 Apr 16#197
site is down :disappointed:
lucas
29 Apr 16#198
Don't waste your time
vladdy
29 Apr 16#199
Well, complete waste of time here. And to be fair, most of the things they have on sale are complete garbage, you get what you pay for.
ando
29 Apr 161#200
Don't waste your time, ordered early this morning, that seems to have gone through but now no matter how many times I try it errors out on payment, even though they say they don't take your money your bank authorises it so it ends up in limbo for 3-5 days £300 in limbo for me atm with all orders errored out
jiawen to ando
29 Apr 16#208
the same happened to me, the order didn't going through,but still take my money . so annoying . they will refund automatic or we have to call up to get the refund?
ando
29 Apr 161#201
deal needs expiring, after 8 hours up all stock is going to be oos no matter what the website says
kimbo87
29 Apr 16#202
I made an order earlier today first set of items I received an email confirmation, my second lot of items ordered I haven't received anything yet on my home base account it recognises both my orders, has anyone else experienced anything similar? I can only assume it's due to being very busy...
janetpuk to kimbo87
29 Apr 16#218
I have had the same thing ...bit concerned
donthasslethe
29 Apr 161#203
Fantastic deal. Ordered a couple of bits. Just waiting for the Mrs to come home and tell me what I can/cant have now.
carltonbp
29 Apr 16#205
Well I managed to place an order for £370 had to use debit card and I think I have 2 frozen credit cards now which is beyond annoying ended up paying by debit card as I didn't want to risk my last credit card which I use for contactless.
leehardacre to carltonbp
29 Apr 16#215
I had to pay with debit also. Kept refusing my credit card.
carltonbp
29 Apr 16#206
FWIW I found chrome worked better than firefox. But then I have lots of add ons on firefox.
Tuscan915
29 Apr 16#207
The website is awful, so many javascript errors..
ando
29 Apr 16#209
Authorisation of the payment won't go through so you won't have to do anything, hopefully anyway, had this same thing happen previously and never had to ring up, the money never actually leaves your account it's just not available to use
GR2
29 Apr 16#210
Security issues on the website at the moment, so use at your own risk. I've reported to homebase after being presented with someone elses account details.
cheerleader
29 Apr 16#211
thanks PJB & JB :smiley: i missed the whatsapp message this morning but ordered a couple of snuggler chairs earlier fingers crossed they send them :wink: & just reserved 2 of those luggage chests :smile:
lufc246
29 Apr 16#213
Things in the basket and available and unavailable the next, all day. Cant see anything been honoured
PrincessJellybean
29 Apr 16#214
That's great :smiley:
My fingers are truly crossed for everyone, and I hope that the orders will be honoured.
It seems like the website has slowly gone into meltdown over the course of the day :neutral_face:
Who's bright idea was it to put all those reductions on the website at the same time..... :laughing:
jiawen
29 Apr 16#216
ok,thanks for explaining.
janetpuk
29 Apr 16#217
Hi just ordered a sofa bed, no email confirmation , but order number , anyone else have same issues
carltonbp
29 Apr 16#219
I got a text from HSBC had to call them and get it unblocked.
shanklysgates
29 Apr 16#220
I got a settee and bedside cabinet for £105...bargain!!! Cheers op...
neekaphillips
29 Apr 161#221
I went into homebase earlier and got the stockbridge 5 drawer chest down to £40 from £179.99. ready assembled too which is nice :smiley:
PrincessJellybean to neekaphillips
29 Apr 16#222
Awesome :smile:
carly1987
29 Apr 16#223
I've just received my confirmation emails so fingers crossed hopefully will be able to collect from store tomorrow!
janetpuk to carly1987
29 Apr 16#224
How long did you wait for them to come through
jhiltonuk2000
29 Apr 16#225
Refused my card 3 times so gave up, it said no payment would be taken but just checked my bank and the 3 payments have been taken! No email or any orders showing on my home base account.
carly1987
29 Apr 16#226
I ordered this morning about 11ish
hourami
29 Apr 161#227
Looks like it ISN'T a website glitch
ando to hourami
29 Apr 16#228
We knew it wasn't a glitch price, it's bank holiday weekend along with whatever is happening with homebase's partners, nobody else has questioned the prices
hourami
29 Apr 16#229
some keep posting on other threads that its a glitch and their orders being cancelled but clearly they have said it isn't a glitch and these are the correct prices.
PrincessJellybean
29 Apr 16#230
Well I for one Thankyou for your comment/post, some people within this thread, and the other homebase deals had been suggesting possible mis-prices so your comment helps clarify that worry.... Thanks
hourami
29 Apr 16#231
Some on the Homebase Facebook page are saying their orders are being cancelled even though they have confirmations and money taken. Homebase is telling them that items were not in stock when the orders were accepted.
So no-one seems to know what is happening...lol
ando
29 Apr 16#232
Homebase will be cancelling orders due to insufficient stock, wouldn't read too much into everything you read on here or Facebook
Had to get in pretty quick to get anything decent, the risk you take ordering items that have possibly been ordered hundreds of times in a day
PrincessJellybean
29 Apr 16#233
It seems to be very hit and miss, some have clearly got lucky others have missed out.... it's a shame it descended into such chaos, I guess their website couldn't keep up with the orders and they perhaps sold more than they had.
Whoever had the idea to reduce everything that much at the same time will be in trouble tomorrow I think :neutral_face:
leehardacre
29 Apr 161#234
Just got my confirmation email. Ordered a red sofa so don't expect you all rushed for that one.
Optimistic now.
hical
30 Apr 162#236
I managed to order 2x Tillney armchairs for £8.95 delivered!
Wengimus
30 Apr 16#237
Finally managed to order a Stockbridge Tall Boy 5 Drawer & Bedside 3 Drawer guess we will see what happens
kneale81
30 Apr 16#238
I've just managed to order quite a few items...
merrymaid
30 Apr 16#239
Got my confirmation email supposed to be delivered today.
juliamcg
30 Apr 16#240
got through to payment on seagrass tallboy then when you tap in details comes up error - WASTE OF TIME DONT BOTHER
Mm71
30 Apr 16#241
Got to payment page and said payment couldn't be taken so no order placed. Checked banking and 3 payments been deducted. Will no doubt have to fight to get that money back now
debbieangeladams
30 Apr 16#242
All sale prices have been changed
trisham3838
30 Apr 161#243
Expired, all sale items have been removed from website
FrozenFire
30 Apr 16#244
Amazing sale .. Bought 2 piacenza sofa :wink:
diyer
30 Apr 16#245
Just contacted them to enquire about delivery due today and been told they have over sold most items and have to wait 5-7 days for refund,pathetic don't hold your breathe if you have ordered customer services have been ringing round people all morning they hadn't got to me and order was due today.
Had a text to say my order is coming on Thursday but a different order number to those I have in my homebase account.
valhallablue to leannelunn
30 Apr 16#248
Exactly the same for me and not the times I requested.
hourami
30 Apr 16#249
Looks like my orders went through with the exception of the Ella 5 Drawer Tallboy. I called to check something and she said that they don't have enough stock even though they have put it back on sale but under a different code. Told her that and she says she couldn't confirm the two items were the same. Insulting my intelligence I think.
leannelunn
30 Apr 162#250
They rang me I answered phone went dead, but rang them back on the same number and got through straight away, Argos order numbers are different to homebase from what I can gather it is just the transfer over as Argos are dealing with the order, but she said my order is ok and it is coming on Thursday. They will ring night before with a 2 hr delivery slot.
jazferbetay
30 Apr 16#251
What time Dudu order the Ella tall boy. My order was 1030 am yesterday
hourami to jazferbetay
30 Apr 16#252
11am but I had called in to see if it was arriving today and she just said no stock and I've cancelled it without letting me get a word in. So unprofessional. Still available today under different product code so 'not enough stock' is a blatant lie
lylebailey2010
30 Apr 16#253
I ordered mine at 10.08am and still no confirmation - I guess I should not hold my breathe?!?!?
kieranjam
30 Apr 16#254
out stock with my items, going to refund me instead
Ben GT
30 Apr 16#255
I ordered yesterday, today they called to arrange delivery time. The item I ordered was £40 and is now back to £280. Feeling smug
PrincessJellybean to Ben GT
30 Apr 161#256
Good for you :smile: Yay!
jazferbetay
1 May 16#257
They cancelled mine
kneale81
1 May 16#258
When i click on my order it just says ' The store has encountered a problem processing the last request. Try again later. If the problem persists, contact your site administrator.' :disappointed:
cazw1973 to kneale81
1 May 161#259
Same on my account,but rang customer service yesterday,who said my 2 orders went through & will be delivered on 6th May.Even refunded one delivery charge,as both orders coming same day.Fingers crossed they arrive.....
jazferbetay
1 May 16#260
Mine said that and when I asked today I got told it has been cancelled
hical to jazferbetay
3 May 16#282
I got a phone all confirming my delivery date for 2x armchairs, it's in July but fingers crossed!
PrincessJellybean
1 May 16#262
That's why the deal has been expired :neutral_face:
jujuja
2 May 16#263
Order just been cancelled.
hourami to jujuja
2 May 16#265
for which item
Hhhha
2 May 16#264
Order cancelled
hourami to Hhhha
2 May 16#266
For which item
pandapops
2 May 16#267
Mine too, for the Ella tallboy and Ella bedside drawers
afroylnt
2 May 16#268
Order cancelled for Ella tallboy and Ella bedside drawers - these are still on the webiste but apparently will get taken off - why don't they just admit it was a pricing error..
FrozenFire to afroylnt
2 May 16#269
Is it the one with £100 promotional discount ? If yes then it make sense .. I assume orders should be ok without promotional £100 glitch
hourami
2 May 16#270
No this isn't the one with the additional £100
pandapops
2 May 16#271
No, they were just massively reduced to £10 for the tall boy and £5 each for the bedside drawers. The ones I was originally going to buy from the Factory Warehouse have sold out so I've missed out and will now have to pay a fortune. A letter of complaint will be on its way because as alfroylnt said they're still being sold so clearly they do have stock. Might also copy Trading Standards in........
Caroline_1993 to pandapops
5 May 16#308
Put your dummy back in
pandapops
2 May 16#272
The orders with the £100 glitch should be honoured minus the £100, if the customer agrees, if not fair enough to cancel.
silverred
2 May 16#273
Yup just got called by homebase. Order cancelled for 2 x ella tall boy. They said website error. Shame.
kimbo87 to silverred
2 May 16#274
Did you receive a confirmation email before hand? I rang up and the lady over the phone booked me a delivery slot and assured me they will be delivered... But if people are getting calls about cancellations I fear this will be the case for everyone... :disappointed:
valhallablue
2 May 16#275
Phone call to say Ella tallboy has been cancelled but bed still being delivered tomorrow so happy enough.
mastercardvisa
2 May 16#276
Has anyone had any sofas and chairs cancelled? I'm patiently waiting for my cancellation phone call :disappointed:
hourami to mastercardvisa
2 May 16#278
So far it looks like the Ella stuff only that is being cancelled
afroylnt
2 May 161#277
It did'nt include the £100 promotional glitch...
mastercardvisa
2 May 16#279
I'll keep my fingers and toes crossed then :smiley:
FrozenFire
2 May 16#280
It's then only unlucky Ella :wink:
silverred
2 May 16#281
yes confirmation email. They still cancelled!!
ando
3 May 16#283
Bah, all those extra payments have to ring homebase with auth codes to get them to release it :disappointed:
Crazy Chris
3 May 16#284
I just got my confirmation, whooo
HayleyThePanda
3 May 16#285
Manage to order the Ella tall boy for collection today but no confirmation to say it's ready to collect. Is it worth me going down there to collect it?
kieranjam to HayleyThePanda
3 May 16#286
I would phone them first
makeamillion14
3 May 16#287
Had a confirmation email and they have taken the money and rang to confirm delivery date. This was for two chairs for the price of delivery. Now just to wait for the delivery date to see if they turn up.
ScampiLamp
3 May 16#288
My Ella order has been cancelled. Holding out for sofas but no date booked so not hopeful :disappointed: ah well, tis the nature of this game.. Worth a shot
LondonTTB
3 May 16#289
I called to check on my order, and was told by a rude woman that they would NOT be delivering my order of two Ella Tallboy Cabinets.
I was then asked to provide feedback..... What a farce!
Not sure if anyone has noticed, but the SAME item is now on the website, in the past twenty minutes, and CAN be ordered, at full price of £73 including delivery. Diabolical.
Joo Joo
3 May 16#290
Just had a phonecall from Homebase to say Ella order cancelled. I also placed another 2 orders for other reduced furniture but they couldn't tell me if they would be delivered or not. Poor show really.
kimbo87
3 May 16#291
I rang up again today, my order of my sofa & armchair should be delivered next month, but my Ella tall boy drawers are cancelled. To be honest I'm just thankful for those. You can't have it all I guess :disappointed:
Adam2050
3 May 16#292
I had a cancel call 5 minutes ago stating 'lack of stock' which is nonsense as they are in stock at £60. I'd rather they didn't lie and just tell me it's a miss price.
rajah
3 May 16#293
I have had phone calls to arrange delivery dates for 2 sofas and a tall boy. Don't give up hope if you haven't heard from them yet,
ando
3 May 16#294
Same here like others, I ordered 2 Ella Tallboys around 10am about 20 minutes after this deal was posted, received a confirmation email, rang them today only to be told no stock, now in stock on their website, will be contacting trading standards tomorrow also left a trustpilot review too
I received a text saying that there's been a delay with delivery and they will contact me within the next 48 hours to re arrange, I ordered chairs
ando to trisham3838
4 May 16#297
If you look on trustpilot this is not uncommon, they'll continue to delay, some people waiting months on orders
trisham3838
4 May 16#298
Okies, am not really fussed wether or not I get them to be honest, it was obvious they were mistakes, was worth a try lol
hourami
4 May 16#299
Has anyone actually received a delivery of anything yet?
kara1987 to hourami
4 May 16#300
Not yet, but Ive had a text to confirm delivery of a desk for tomorrow afternoon.
I also ordered an Ella Tallboy in the same order, but I've not had a cancellation for it. I presume I will, but I'll see if it turns up with the desk tomorrow.
Phil78
4 May 16#301
Just had the text to say my Ella tallboy order has been cancelled due to demand....yeah right!!
Assume there's nothing more we can do really other than just accept it despite their obvious cock up?
Cloxie
4 May 16#302
Got the "Out of Stock" text message today. Noooo.
mumofthree1982
4 May 16#303
Have they taken money out and then cancel order and refunded?
Phil78 to mumofthree1982
5 May 16#304
money to be refunded it says
flump007
5 May 161#305
just had a delivery of 6 dining chairs and a dining table. on Homebase website for over £400, paid £80 inc delivery. Thanks OP.
daisyb212
5 May 16#306
yep me too. only ordered the Ella drawers and it's been cancelled. wish I'd got the chairs I was looking at instead now lol. ah well.... Cest la vie!
Joo Joo
5 May 16#307
Just received a text from Homebase confirming delivery of order number blah blah (doesn't match any order that I placed) on 17th May. I can't be bothered to try and clarify what is actually being delivered so will wait and see what turns up!
hourami
5 May 16#309
I think someone said previously that we are all getting different order numbers because the stock that Homebase cleared was stock that Argos was holding for them (as Homebase is no longer owned by Argos).
sol3x1
5 May 16#310
Got a text from both Argos and homemade saying I will be refunded :disappointed:
pandapops
5 May 161#311
A very constructive comment, thank you for taking the time. What a shame not everyone is as helpful as you, it would make HUKD a much more useful place.
flump007
5 May 16#312
what has probably happened is the Ella sets where an item that was sold instore at Homebase, rather than just online like most of the reduced stock. as such, it was oversold at a discount because the system could not tell whether the item was in an argos warehouse or not. so they sold every one they had, but have now realised they dont need to sell them all so cheap, so have cancelled some orders. there is nothing to complain about, they have just sold out at the heavily reduced price. Keep calm and wait for the next deal.
jacksonliam
5 May 16#313
Had a text with an order number that's not mine and a delivery date in June that I didn't pick :-/
ScampiLamp to jacksonliam
5 May 161#314
Me too - apparently tho it's a different number for delivery and your order! so if you placed more than one order it's worth phoning to see which one they are referring to.
hourami
5 May 16#315
So my delivery tuned up for a Woburn Coffee Table, Woburn Display Cabinet and a Ryebourne Desk and Dressing Table. Delivered by Argos driver in a Argos van with Argos product labels on all the boxes.
So it looks like they have cleared the Argos held stock which is why there were different product codes for the same items online and why some stuff is still on sale but at the regular higher price.
plebbygiraffe to hourami
5 May 16#317
Had delivery of Woburn coffee table too.
Had also gone for some chairs and bedside cabinets, despite those being ordered pretty much as soon as this deal went up on here and having no problems with the website at that time those were apparently not in stock and were refunded.
The coffee table on the other hand was an item I spent ages trying to get refreshing the page as it kept saying it was out of stock and every now and then came back up for delivery!
Happy regardless, £20 well-spent and already assembled!
Joo Joo
5 May 16#316
That's good news. I'm getting hopeful now as one of my orders was for the Woburn nest of tables
hourami to Joo Joo
5 May 16#318
I had ordered that too but the charge has fallen off my credit card and got a delay with the order text so not sure if this will ever turn up for me.
hourami
5 May 16#319
Nice!! Is it good quality?
Joo Joo
5 May 16#320
Arrrgghh! Hopes dashed again. I'm also waiting for a Piacenza footstool and Stockbridge bedside tables so would be interested to know if anyone has received those items.
rajah
6 May 161#321
If you have received a text with a different order number than the one in your original confirmation email, put it into the Argos tracking and you will see what your order is!
Joo Joo
6 May 16#322
Brilliant, thanks! My footstool is being delivered on 17th May. Paid £48.95 including delivery and the price shown on Argos is £249.99 so happy with that. Still no news on the Stockbridge bedside cabinets or Woburn tables I ordered.
sol3x1
6 May 16#323
Received my refund this morning
Dansafantasticman
6 May 16#324
My tallboy was cancelled like others however I bought a dining table bench which said if no delivery date is available at this time and they will provide a full refund if they cannot accept the order.
Just received a text (at 10am) saying delivery date is today 9am-11am, drive will call an hour before, and then another saying they will let me know that I will be given a two hour slot the night before delivery day.
They're all over the shot!
jujuja
13 May 16#325
Still waiting for my refund two weeks later and the phone lines are super busy.
sham63
17 May 161#326
Dearbourne coffee table and sideboard (£30 each) finally delivered today!
louiselouise
17 May 16#327
I'm having quite a rollercoaster ride! I got the Canonbury Bureau Desk last Wednesday, as arranged.
Boyf had his Benwick sofas delayed right in the middle of his delivery slot last week - he was quite upset as he'd cleared his living room - but Homebase assured him it will still happen, they are just having stock delays.
The "sofa" thread on HUKD also had a member state Homebase told them they had no more Piacenza sofas (the one I'm waiting on, coming on Thursday!) which made me phone them in a panic, but apparently it depends on your local depot.
Another item was in limbo for ages, the Constable Sideboard - I got a confirmation email days after I put the order through, then Homebase were trying to allocate stock. After being asked if I wanted to cancel last week, they finally confirmed I'm getting one on 31st May!
In between this, trying to sell my old sofas has had its ups and downs. Posted them for free on Freecycle/Gumtree after no takers at a cheapo price and two no-shows so far (one didn't even have the courtesy to text and say she wasn't appearing - the other emailed cancelling with just an hour to spare).
I'm going to be nervous on Thursday morning, hoping Homebase don't cancel on me!
adamwilko007
19 May 16#328
Just rang to change my order date of a sofa and they have cancelled it due to the high demand! Worth checking out, gutted!
jacksonliam
19 May 16#329
They just phoned to cancel my sofas.
Really really annoyed that the system let me order when there was no stock and it's taken them this long of having my money in their account to figure it out and cancel it.
I let the poor employee on the end of the phone know exactly what I thought. Not that it'll make any difference. They've probably had it all day, said they had 800 sofa orders to cancel.
They really messed this up. Those with sofas still to come I'd not get too hopeful!
louiselouise
19 May 161#330
I got my Piacenza 3+2s today. Might phone them back to ask about the Benwick boyf is waiting on...
My order arrived today. Got 6 items in total. 3 x Schreiber Constable tv units and 3 x Schreiber Constable lamp tables. Paid £18.95 including delivery! Really pleased :smiley:
PrincessJellybean
19 May 16#332
Wow :confused: that is quite a bargain!
Well done :smiley:
StaceyM17527
19 May 161#333
Thanks, I spent what seemed like forever to eventually get my order to go through!! Fab bargain! For every 3 items £100 was deducted too, that's why it was sooooo cheap. :sunglasses:
Glad that loads of people are receiving their orders too :smiley:
Joo Joo
20 May 16#334
I enquired on Homebase's facebook page last week as I was still waiting for delivery of Woburn nest of tables and Stockbridge bedside cabinets. I was told the Stockbridge items were out of stock and I was refunded for them plus the delivery charge. The nest of tables were delivered the following day. Just now I've received a text from Argos letting me know that they will deliver the Stockbridge cabinets next Monday which I've already been refunded for! What on earth is going on?!?
louiselouise
21 May 16#335
My sofas arrived yesterday but the day before I had a mystery text from Argos that apologised for that day's delivery being cancelled and someone was going to phone to rearrange delivery. (Argos are fulfilling deliveries, for anyone who doesn't know).
I wasn't expecting anything that day, and Homebase themselves said they had no idea. Boyf had his sofas cancelled in the middle of his delivery slot 10 days ago too, stock delays, rescheduled for 3rd June.
Now I'm reading on the Homebase/sofas thread that one HUKD member was told all deliveries scheduled for June are being cancelled (!). Phoned them Friday afternoon and the customer service guy was rather puzzled, and said my orders are fine.
Another order I had didn't generate a order confirmation for days (whereas the others appeared right after payment) - it was in limbo for a week or two and Homebase asked if I wanted to cancel it last week. Said I'd leave it to chance and wait - I now have a delivery slot for 31st May (Constable Sideboard).
Seems a bit random!
Joo Joo
23 May 162#336
My Stockbridge bedside cabinets were delivered this morning so they cost me the princely sum of £0 after Homebase refunded me for them saying they had no stock!
Delighted with all the items I managed to grab in the sale. Love the Woburn nest of tables so much I'm now trying to source matching items from this range. Managed to find the TV cabinet and would also love the bookcase to complete the set so if anyone has a Schreiber Woburn bookcase for sale, please let me know!
Crazy Chris
24 May 16#337
Eventually had my order cancelled, i made a fuss as they were supposed to be delivered the way they were cancelled so they give me a £50 voucher, would have much preferred the furniture but can't grumble.
louiselouise
24 May 16#338
I posted this on the "other" Homebase furniture thread, may be an avenue to try if you haven't already had a cancellation processed?
bellboys
25 May 16#339
Just had a recorded, automated message from an American bloke telling me the sofa bed that was due to be delivered 18/6 has been cancelled and full refund issued. How long have they had my money? Not exactly great CS, is it?
Crazy Chris
25 May 162#340
if you complain to directors office you will get voucher for argon or homebase
bellboys
25 May 16#341
Genuinely thinking about it, even though I'm not a complainer by nature. Do you have an email address for the directors office, please? Thanks in advance.
Crazy Chris
25 May 161#342
I'm the same but they told me i was defo getting mine and arranged delivery then rang me on the day to say it was on the way. An hour later got a call saying it was not coming. i had took time of work plus cleared the room [email protected]
carltonbp
25 May 161#343
Just had a call, Wyatt snuggler sofa bed out of stock, asked if there was an alternative so I now have a Bramcote coming, I think it's the same sofa different name although different price, the Wyatt was about £200 more AFAIR. She said everything else was ok which was the Benwicks.
mastercardvisa
25 May 16#344
What would happen if I cancelled my credit card account so they couldn't automatically refund me....
louiselouise
25 May 16#345
That's given me a little bit of hope - thank you :smiley:
cheerleader
26 May 16#346
i ordered 2 wyatt snuggler arm chairs & have had confirmation that they'll be delivered on 24th june & i can track on argos tracking still so should i be worried about them saying they are out of stock & trying to cancel? :confused:
Crazy Chris
26 May 16#347
its possible, they may not cancel till the day they are coming as well. Happened to loads of people.
cheerleader
26 May 16#348
that is terrible :confused: i suppose all i can do is keep my fingers crossed & try to get them to offer an alternative if that happens to me
Crazy Chris
26 May 161#349
yeah its not on, just wait and hope basically. mine were cancelled last minute. Bet they have made loads of interest on the money as well, the amount of orders they have had and not refunded for a month
cheerleader
26 May 16#350
especially seeing as they are selling the same items under different names :confused:
carltonbp
26 May 16#351
Looks like my two footstools are cancelled. On Argos it says to contact them for further info. Benwicks still ok.
cheerleader
26 May 16#352
when were you supposed to have your wyatt sofas delivered?
carltonbp
26 May 16#353
End of June
lufc246
30 May 161#354
I have just been fobbed off by their enquiries team so have emailed the company CEO Mr Davis, They had my and by the sounds of it hundreds of peoples money for a month, totally unacceptable. One big con !
RosieWoo
31 May 16#355
I got my delivery today (finally!) 8 dining chairs - £10 a pair and a wooden double bed £60 - didn't think they'd come.
I checked my bank account and I've been refunded for my two armchairs. Not email/call to say the order has been cancelled though. Not sure whether I should call them or not? Anyone else have a similar thing happen?
Crazy Chris
6 Jun 16#358
don't call them, some people have had refund and furniture where homebase has cocked up. Worst case you got your money back, best you get both.
Crazy Chris
6 Jun 16#359
sofas where only a small part of this deal, so this won't mean anything to most people. Also its a bit late now most people have been refunded or had the furniture. Plus as always with deals like this they are often not honoured you take the risk when you buy. I never got what I ordered but lots of lucky people did, just life unfortunately. Pointless dwelling on it.
cheerleader
8 Jun 16#360
same happened to me :disappointed:
FrozenFire
8 Jun 16#361
i suggest , stay quiet :wink:
cheerleader
15 Jun 16#362
i got a text yesterday from homebase yesterday that they are unable to fill my order :disappointed: don't know what to do now as i think it's ridiculous how long they've had my money for!!
kara1987
15 Jun 16#363
When was your delivery due?
cheerleader
15 Jun 16#364
24th june
braddock71
17 Jun 16#365
I didn't even get a text - just took my £ for 4 weeks and then when I called up to check on delivery (due today) - oh, we're sorry, we can't fulfill and we've refunded. the customer service man even said they've had their legal team look into this - hang on, legal team has been asked to look into this situation but you can't even send me an email or call me? shocking - am going to take advice on this, terrible way to treat a customer!
PrincessJellybean
19 Jun 162#366
Seems like there were some very mixed outcomes with this clearance.
Some people did really well and got some great bargains, whilst others were left hanging; only to find their orders cancelled.
I was thinking, if anyone had any success perusing any potential complaints they might be willing to discuss what happened here.
For instance I saw someone mention that they received vouchers after complaining.
I think any information (such as who you complained to, and what you said) would be useful for other hukd members who were left in similar predicaments.
cheerleader
25 Jun 16#367
has anyone had any joy with complaining & who did you contact? my delivery date was yesterday :disappointed: thanks
rachelhulse
30 Oct 16#368
mine was delivered a few weeks ago..and another set i ordered for my mother just after that. got there in the end!
Opening post
It looks mainly like delivery, rather than click and collect, and availability seems mixed, but it might be worth a look if your after something, as the reductions are BIG!
Top comments
Compromised on three more items, put them in the basket, checkout: FAIL.
She needs to learn the rules of HUKD: Buy it first, worry about whether you need it / like it / want it second.
This is working at £10 http://www.homebase.co.uk/en/homebaseuk/luggage-chest---reserve-and-collect-341618
£40 Hygena wardrobe http://www.homebase.co.uk/en/homebaseuk/hygena-harpur-high-gloss-2-door-wardrobe---white-039083
£10 Bedframes for e.g. - http://www.homebase.co.uk/en/homebaseuk/furniture/bed-frames
http://www.homebase.co.uk/en/homebaseuk/furniture/wardrobes-and-bedroom-furniture/chests-of-drawers
All comments (368)
http://www.homebase.co.uk/en/homebaseuk/furniture/wardrobes-and-bedroom-furniture/chests-of-drawers
I added the entire Pagnell range to my basket and tried it for the last 4 postcodes I'd lived at and it showed it as avaliable for delivery.... I didn't go as far as the payment stage - my bad.
Might be worth keeping an eye out with Homebase though because there will be a lot of range changes now they are in new hands :smiley:
Signed up for an account- BOOM OUT OF STOCK FOR DELIVERY...
Sorry, your chosen item is presently unavailable. To continue, you may either move this item to your LoveList, or simply remove it from your order
This is working at £10 http://www.homebase.co.uk/en/homebaseuk/luggage-chest---reserve-and-collect-341618
£40 Hygena wardrobe http://www.homebase.co.uk/en/homebaseuk/hygena-harpur-high-gloss-2-door-wardrobe---white-039083
£10 Bedframes for e.g. - http://www.homebase.co.uk/en/homebaseuk/furniture/bed-frames
I'm on my old computer today and it takes forever to load every page. So its been hard fine tuning the deal.
I saw some reductions and just wacked them on here ...
Tbh I don't think the searches on the Homebase website are helping things much, you almost need to know what you looking for to find it.
Homebase don't even deliver normally to where I live so I'm out of luck eitherways lol :laughing:
http://www.homebase.co.uk/en/homebaseuk/ella-5-drawer-tallboy---reserve-and-collect-174381
I wouldnt have known that
I dont have any app related things, I just use a desktop PC for everything.
I dont even have a proper mobile phone, just an old brick, it doesn't even have a camera or anything. :laughing:
http://www.homebase.co.uk/en/homebaseuk/ella-bedside-chest---reserve-and-collect-174380
Ella 5 Drawer Tallboy Was £64.99 Now £10.00
http://www.homebase.co.uk/en/homebaseuk/ella-5-drawer-tallboy---reserve-and-collect-174381
Stockbridge Bedside 3 Drawer Was £89.99 Now £20
http://www.homebase.co.uk/en/homebaseuk/stockbridge-bedside-3-drawer-347172
Some people are getting really lucky, others not so much, it might just depend where you are, and on the individual items you choose.
£10 Each
(link in comment 1 will take you there :smiley: Thanks kimbo87
http://www.homebase.co.uk/en/homebaseuk/searchterm/footstool#S-3
Leather sofa beds £120
http://www.homebase.co.uk/en/homebaseuk/searchterm/leather%20sofa%20bed
I have never been that lucky as I have ordered goods which were shown on stock several times to later find that they had none.
But each time I ordered money was taken and I then had to wade through their customer services to get a refund, eventually.
Seems to be in stock - Woburn Pair of Skirted Dining Chairs - Charcoal
http://www.homebase.co.uk/en/homebaseuk/furniture/dining-chairs
http://www.homebase.co.uk/en/homebaseuk/schreiber-constable-solid-oak-pair-of-dining-chairs-532750
I would imagine most of the people buying from this clearance didnt plan on shopping with Homebase today and I would therefore consider any bargains that could be had as a bonus for the day. You win some you lose some.
Its not worth getting stressed about.... I know this is a deals website but at the end of the day... its just stuff
Heat given :wink:
I really hope that the bargains go through all right for people.... :smiley:
Compromised on three more items, put them in the basket, checkout: FAIL.
She needs to learn the rules of HUKD: Buy it first, worry about whether you need it / like it / want it second.
I can have stuff delivered to work, but my home post code comes up saying collection only!
I think it s because people are getting variable results on the availability of stock, so some people are seeing it as a non-deal. I just think if anyone can still get a deal its worth still being out there.
It's just a matter of rooting around on the website...
thats the nature of the deal, and I guess the nature of clearance sales in general.
unfortunately the cheap tables are all gone, wanted 2 nests the coffee and the display cabinet would have been £50!
Advice to people trying to buy, fill your basket with anything and everything you might want then click checkout twice and you'll see if it really is available to deliver. That's what I did, i weren't quick enough to get a king size frame which was a shame but I'm happy with my 3 drawer coffee table.
go to store and they don't have any. Looks like Homebase getting rid of most of the stock before
the new owners bring their own stock. Great deals and I will always appreciate your hard work. :wink:
Earliest delivery date 2nd JULY!?! But if honoured get brand new sofas for under £100 each! Not desperate so hopefully worth the wait.
Hope they honour it!
Don't know why this isn't hotter, thanks OP!
but will be back very soon! Please try again later.
I added all of the things I was interested in to my basket and then when I tried to check out it let me know the ones that were not available, but there were enough left for me to be able to pick ones that I wanted, so I just removed the ones I didn't want or that were not available and managed to order just fine. Delivery not until July though.
Assuming I don't get a call that it's out of stock.
Good for those who have already got in
Won't hold my breath that I'll get them! No confirmation email yet either.
Also, the not in stock for delivery may be a glitch. I tried to order a sofa, told me out of stock in checkout. removed, tried again an hour later, managed to order and have order number etc.
No confirmation emails being sent it seems, but the order details ARE in your My Account section on website to take down order numbers etc.
I think this deal has been a source of both joy and frustration for hukd'ers and it has cheered me no end seeing the proof that it is paying off for some.... Thanks for the pic :smile:
Would have been nice to get a few of the deals but hey ho.
I guess we will have to see whether the delivery rules change in the future with the new owners.
Been a bit of a strange day today, yesterday we had about 4 inches of snow, it was a winter wonderland outside. Today its nearly all gone and its a beautiful sunny day, I only came back in because my head was going funny in the sun :laughing:
Great deal and bargain for those of you guys who got the stuff. :smiley:
... they seem to be a bit overwhelmed but people are still getting some deals.
It's the 3rd time the deal has been expired and then each time people say they are still getting orders through so.... it might be a case of perseverance.
All the other Homebase deals which are esentially 'still this deal' remain active :smirk:
In all seriousness though....We do need people to keep letting us know they are getting the deals, because otherwise its just all the people who are struggling telling us and then people might give up and miss out...
plus as a result of people failing to get what they want the deal has already been expired 3 times...lol :laughing:
It will stay active whilst people are still finding those bargains, everytime it's expired it drops off the radar and people might miss out.
:laughing: That second message was a delight to read after your initial comment.
Glad to hear you found something... fingers crossed everything goes through ok :smiley:
oh well, never mind.
But he did say if you print off a copy of the item showing the price, picture and product code and take it instore they will honour it if/when it's in stock.
My fingers are truly crossed for everyone, and I hope that the orders will be honoured.
It seems like the website has slowly gone into meltdown over the course of the day :neutral_face:
Who's bright idea was it to put all those reductions on the website at the same time..... :laughing:
So no-one seems to know what is happening...lol
Had to get in pretty quick to get anything decent, the risk you take ordering items that have possibly been ordered hundreds of times in a day
Whoever had the idea to reduce everything that much at the same time will be in trouble tomorrow I think :neutral_face:
Optimistic now.
I was then asked to provide feedback..... What a farce!
Not sure if anyone has noticed, but the SAME item is now on the website, in the past twenty minutes, and CAN be ordered, at full price of £73 including delivery. Diabolical.
https://uk.trustpilot.com/review/www.homebase.co.uk
I also ordered an Ella Tallboy in the same order, but I've not had a cancellation for it. I presume I will, but I'll see if it turns up with the desk tomorrow.
Assume there's nothing more we can do really other than just accept it despite their obvious cock up?
So it looks like they have cleared the Argos held stock which is why there were different product codes for the same items online and why some stuff is still on sale but at the regular higher price.
Had also gone for some chairs and bedside cabinets, despite those being ordered pretty much as soon as this deal went up on here and having no problems with the website at that time those were apparently not in stock and were refunded.
The coffee table on the other hand was an item I spent ages trying to get refreshing the page as it kept saying it was out of stock and every now and then came back up for delivery!
Happy regardless, £20 well-spent and already assembled!
Just received a text (at 10am) saying delivery date is today 9am-11am, drive will call an hour before, and then another saying they will let me know that I will be given a two hour slot the night before delivery day.
They're all over the shot!
Boyf had his Benwick sofas delayed right in the middle of his delivery slot last week - he was quite upset as he'd cleared his living room - but Homebase assured him it will still happen, they are just having stock delays.
The "sofa" thread on HUKD also had a member state Homebase told them they had no more Piacenza sofas (the one I'm waiting on, coming on Thursday!) which made me phone them in a panic, but apparently it depends on your local depot.
Another item was in limbo for ages, the Constable Sideboard - I got a confirmation email days after I put the order through, then Homebase were trying to allocate stock. After being asked if I wanted to cancel last week, they finally confirmed I'm getting one on 31st May!
In between this, trying to sell my old sofas has had its ups and downs. Posted them for free on Freecycle/Gumtree after no takers at a cheapo price and two no-shows so far (one didn't even have the courtesy to text and say she wasn't appearing - the other emailed cancelling with just an hour to spare).
I'm going to be nervous on Thursday morning, hoping Homebase don't cancel on me!
Really really annoyed that the system let me order when there was no stock and it's taken them this long of having my money in their account to figure it out and cancel it.
I let the poor employee on the end of the phone know exactly what I thought. Not that it'll make any difference. They've probably had it all day, said they had 800 sofa orders to cancel.
They really messed this up. Those with sofas still to come I'd not get too hopeful!
Edit: Just didn't elaborate on here as I've already commented on my sofas (delighted and amazed they appeared) on another thread http://www.hotukdeals.com/deals/incredible-savings-sofas-armchairs-homebase-from-20-for-2-armchairs-an-additional-2439458?p=28031775
Well done :smiley:
Glad that loads of people are receiving their orders too :smiley:
I wasn't expecting anything that day, and Homebase themselves said they had no idea. Boyf had his sofas cancelled in the middle of his delivery slot 10 days ago too, stock delays, rescheduled for 3rd June.
Now I'm reading on the Homebase/sofas thread that one HUKD member was told all deliveries scheduled for June are being cancelled (!). Phoned them Friday afternoon and the customer service guy was rather puzzled, and said my orders are fine.
Another order I had didn't generate a order confirmation for days (whereas the others appeared right after payment) - it was in limbo for a week or two and Homebase asked if I wanted to cancel it last week. Said I'd leave it to chance and wait - I now have a delivery slot for 31st May (Constable Sideboard).
Seems a bit random!
Delighted with all the items I managed to grab in the sale. Love the Woburn nest of tables so much I'm now trying to source matching items from this range. Managed to find the TV cabinet and would also love the bookcase to complete the set so if anyone has a Schreiber Woburn bookcase for sale, please let me know!
http://www.ipetitions.com/petition/homebase-honour-sofa-orders-or-offer-alternatives
Some people did really well and got some great bargains, whilst others were left hanging; only to find their orders cancelled.
I was thinking, if anyone had any success perusing any potential complaints they might be willing to discuss what happened here.
For instance I saw someone mention that they received vouchers after complaining.
I think any information (such as who you complained to, and what you said) would be useful for other hukd members who were left in similar predicaments.