TCB back up to 40 quid PLUS a 40 quid Amazon/iTunes voucher from BT. Count these as cash and BT are once again paying you to have this SIM for 12 months. Nuts...

Thanks for the help ok now apparently they held my old number on my account despite having moved ages ago and being a bt landline customer which does seem a trifle odd!!

its not accepting the vol number , anyone else getting this , i am inputting it correctly ...how **** this is .
Your VOL number should start with 'VOL011' or 'VOL012' and should be followed by a dash and a series of numbers

TCB now down to 36.75. Still a great deal.

i have just seen the new 2g deal [2 months free]and cancelled this one ,it works out at £3.41 a month after £44 cashback and a £15 amazon card ....

I am in a bit bother, I am moving to a temporary house. What do I do with my current BT contract? I explained my situation here.

Hopefully every thing, especially your flat sale, gets sorted out soon :smiley:

Cheers, that worked for me, unfortunately I did not see it till a day late.
I put it in the online form anyway, and it 'seems' to have accepted it, but if not no problem.
Currently trying to sell my flat, and the Housing Association people are messing me around, so rather more concerned with that (Big Tip, Do Not Buy Shared Ownership flats).

If you go to: https://www.bt.com/appsordermgmt/public/index.do?order_ref=&s_cid=con_FURL_ordertracking
you can see the order history which will allow you to see the VOL...# required to claim.

Nice :smiley:
Hopefully they pay pay back after the estimated 7 weeks.

ordered 2 , cash back tracked....great deal

Talk to BT and see if they can maybe give some sort of compromise? Have you tried it with a different browser/computer?
Or is it when ordering at the BT website?

despite having been with bt for all time when i try to buy the £5 deal through topcashback it stats to order then says cannot complete we will email you to sort the transaction - but then i lose the cashback!

Yeah, thanks for trying but not visible to me, will see how the email goes, not too concerned really as having a few other bigger things to think about at the moment.

If you hover next to the MY BT, you'll be able to see "Track an order". Once you click on that, you'll have to log in again. Then have a look under "Closed orders".
I received mine yesterday, yet I can still see the VOL order reference number etc.
If you can't, best wait for BT's reply like you suggested.

Edit had a look, can't see a track my package, probably as package already here. Thanks for suggestion, but I just think BT have messed up.

I have sent them an email and will see how it goes.

Ahh, okay, I will look at that

You can find the VOL code when you log into MyBt and Track Your Package. There you will be able to find it.
You only have to provide the VOL code, the other reference number is not mandatory. If I am correct, only the VOL code had a * next to it.

Problemos...

Seems the voucher is very troublesome to claim.

1.- the order number is 20 characters, but the online form says maximum 18.

2.- it asks for a VOL code, which I can't see anywhere (seems to say it should be on the initial confirmation email, with the order number)

And seems they have a history of this...

https://community.bt.com/t5/BT-Mobile/Amazon-iTunes-Voucher/td-p/1548419

I am still reasonably content with the package I have got, because of the sport (which is also working in my tablet) and extra WiFi and what looks like decent quidco, but I don't think the voucher will be easy to get.

Unbelievable bad customer service from such a big company.

Sneaky tactic by BT. So I'm locked with them for next 12 months.

​that sucks

As an existing BT customer, I do envy these new deals BT posts on the TV ads etc :disappointed:

​Yeah it was great, coupled up with the BT Broadband, line rental and TV for a year for £68 (my first deal post) I was laughing! Although that's confirmed but not yet paid on TCB, prepaid card already spent.

The 500MB plan actually paid you if cashback and vouchers came okay! But even 2GB is a push for me - just need to make more use of BT Wifi, but for the price it was a no brainer.

I do see why you questioned it though, have seen a couple of deals that just don't add up :disappointed:.

Thank you, just confirmed via live chat (didn't get the liveperson pop up earlier). They also stated that you lose the discount if you leave Broadband :-(

​if the account for broadband is in your name then no credit check, if you make new account then yes they do one

does anyone know if you have to go through another credit check as an existing customer of broadband? I've been through the checkout stage as far as summary and can't see any T&C's that state. I've had a couple of new credit cards recently and would rather not add more checks to the list if i can help it.

You had a really good deal! I must've missed out when they done that :disappointed:

​£40 Amazon vouchers, £40.40 TCB

12 x £8 = £96
£96 - £40 - £40.40 = £15.60
£15.60 ÷ 12 = £1.30

Apology accepted :-P

​that's the official line they say but it works from Lumia and samsung phones on the 20Gig plan not sure about the other ones. also not sure about other makes of phones

Note that BT Mobile does not support tethering, even though it uses the EE network and EE support tethering.

This is like a math class now :confused:

How much cashback did you receive?
For 2GB:
£10 per month * 12 = £120

Amazon voucher = £20
TCB = £40.40
Total cashback = £60.40

£120-£60.40 = £59.60

£59.60/12=£4.97 per month

If it helps I had TCB paid and the Amazon vouchers for the one a couple months ago. 2gb/500min effectively £1.33 a month as a BT customer

​I just had £44 into my bank account from tcb for one I ordered about 5 or 6 weeks ago.

thanks :smiley: heat heat

i want to do this ,but the quidco cash back site is saying that members are not getting their cash back ,has anyone else has theirs yet please?

Terrible contract for 8 quid though.

Just to clarify that as a non BT Customer I went for the 2gb deal, and have actually had £55 tracked in Quidco (not sure if this is likely to change back to the advertised £35 (?) ).

Anyhow, assuming I do get the voucher too (can't be sure till I activate the sim, but I think I will) it works out, after cash back and voucher, to £4.75 a month, for me anyhow, with BT sport Lite included.

Not bad, might be worth posting as a deal itself.

You just login with your my bt details that you set up when setting up yout bt account.

So how much would it cost for the 2GB sim only?
It's a good deal nevertheless.

How have the calculations been done for this deal?
NON BT Broadband household customer will be charged £11/Month for BT Mobile 2GB Plan. How does this get calculated to £1.33/month or £16 for the whole year?
Same for BT Broadband household how have you come up with "£8 for the year or 66p per month"??

Cashback is never guaranteed but it's a cracking find for low usage, heat added.

I posted this deal when BT were effectively paying you to take it and it got a right kicking :smile:

http://www.hotukdeals.com/deals/bt-bb-households-bt-mobile-light-user-sim-only-deal-500mb-200-mins-u-l-texts-5-mth-2413463

Well, I've voted HOT as it's a great deal and believe me the detractors will be here soon :confused:

I already have this deal (£5 per month as a bt customer), about to expire next month.
In order to get this deal with cashback, do I need to cancel existing contract then to take out new contract?

Ah, thank you, will try when sim arrives.

Also, it appears that my quidco has initially tracked as £55, not £35, which is a nice surprise

what happens if your BT broadband contract expires and you move on. does the monthly price jump to that of a non BT customer or does it remain at 5 for the 12 months? thinking of switching my parents from giffgaff to this but our BT broadband contract finishes in june

Just gone ahead and ordered the 2gb one.

No sign of the voucher once I started the process, maybe, as I went through quidco it might not add it ?

Edit.
And now have completed process, and received confirmations of account, etc, but no information on £20 voucher.

Cracking deal

Very nice.

The 2gb deal for non BT households for £7.50 a month, after cash back isn't bad either (for non BT people).

Edit, plus you also get a £20 iTunes or Amazon gift card, and 'BT Sport Lite' with this, so even if not with BT you can watch BT Sport (or some of it at least) on your phone, I guess (?).

Also includes use of BT wifi.

Interesting stuff (I am not in a BT household).

Quidco paying £35.


One query, OP, this bit isn't right is it...

'If you are not in a BT Broadband household it turns out to be £16 for the year or £1.33 per month' as its £10/ month for the 500mb.

That's why I think the 2gb for a pound more is a much better deal for non BT customers.

I thought so.
Still, a very interesting deal, the 2gb for non BT folk particularly, thank you.

Get deal sends you to
http://www.productsandservices.bt.com/products/4g-sim-only-plans/?referrerid=ZA&utm_source=awin&utm_medium=affiliates&utm_content=ZA00&awc=3043_1461625294_e750c00eeb3a580e61e33ceed7741bba

was
http://www.topcashback.co.uk/bt-mobile/

apologies got the non BT customer bit wrong (Do'h)

​Sorry if I am being thick. How exactly did youvwork out the 16 for the year for non BT customers?

10*12-42-10=68 and that is 5.66 a month.
What did I miss?

BTW, the 2GB with 20 pounds voucher would be a better deal at 11 a month, right?

For the BT wifi, do they provide a login? So you could use on your tablet etc.

worth mentioning this price is for existing BT customers only. For non-BT customers it is 10 a month, not 5.

I have just ordered 3 separate ones and it has been accepted and also got £199 cashback paid today through TCB for ordering someone BT Broadband :smiley: