Price in basket was also showing £3.00 - £12.00 so I phoned customer service to get the advertised sale price of £1.50 - £6.00 :smiley: lady informed me that she would get the "glitch" sorted.
drunk1
26 Apr 16#36
Yeah it's stating that the original prices were now £30/£20/£10.
I'd keep an eye on it, will probably go back down in price soon.
If you order full price and then start a chat i just managed to get 50% refunded back to my card of payment if people still want them!
gbmcginty
26 Apr 16#41
Do you want to calm down and stop posting that? The link was never the issue, the page always shows the lower prices. Try to checkout or view your bag, the prices are doubled. Despite what others have said the price is doubled all the way through to the payment page for me.
JonBetts2004
26 Apr 161#42
It's the basket/checkout page that's causing the problem!
grooty
26 Apr 16#43
This link gives the discount :sunglasses:
Grumpy_womble
26 Apr 162#44
Sorry I was only trying to help :disappointed:
grooty
26 Apr 16#45
:confused:
gbmcginty
26 Apr 161#46
Apologies! The frustration is running high, I've been needing towels for a while. I've not gotten these prices in several attempts, going all the way through to final order review.
sarahmurphy408
26 Apr 162#47
I've had the same problem, stating £6 on page added to basket says £12!! RING THEM UP IVE JUST GOT MINE AT £6
gbmcginty to sarahmurphy408
26 Apr 162#48
Thank you for this - I took the time to call them up - the staff see the same issue and the very helpful Michael applied a code to help me get the prices advertised. Two bath sheets and two hand towels for £18.50, that'll do!
stamfordblue
26 Apr 161#49
Gave them a ring and they sorted it.2 hand towels and 2 bath towels for £10 total.Lady I spoke to applied £10 promotional code to sort it.
Thanks to OP
vfran66
26 Apr 161#50
If you order full price and then start a chat i just managed to get 50% refunded back to my card of payment if people still want them!
MusaX
26 Apr 16#51
Stamfordblue how much was delivery?
grooty to MusaX
26 Apr 16#52
£3.99 under £50, Free over £50 , Free to store
nickinoo3008
26 Apr 16#53
I've just ordered and called the helpline. They've just refunded the difference. Thank you great find
donnajayne
26 Apr 162#54
I've been given a refund over live chat too. Now just refreshing to see if the grey bath sheets come back into stock. Are they in store too?
sweettooth75
26 Apr 16#55
Prices changed on website
donnajayne
26 Apr 16#56
I think we got in just in time.
clarabootlace
26 Apr 16#57
Looks like glitch has been sorted on their end
Face towels-£3
Bath Towels-£7
Bath sheets--£12
pickledtink
26 Apr 16#58
Anybody get a screen shot of the original price as advertised? I'm annoyed at the time wasting having them in my basket. They kept me on chat for ages whilst they changed ( doubled )prices then I got a chat not available at this time. Should have at least shown an out of stock message.
admirable to pickledtink
26 Apr 16#61
chesterflaps
26 Apr 16#59
I managed to order 4 bath sheets @ £6 each and 4 hand towels at £1.50 each. The price showing on the item page was £12 and £3 respectively but in the basket it reduced. I ordered at 9:25 this morning if that makes any difference. Absolute bargain!
YOG
26 Apr 16#60
I ordered just after 11:30am today, and the glitch was still there. Phoned and they refunded the difference. Only Mocha and Pink were left for Bath Sheets.
nmr
26 Apr 16#63
Well done! I tried the same but they just said a straight up no and were quite rude about it!
scoffer1
26 Apr 161#64
I ordered some early this morning at the price stated - ordered more lunchtime but they were at the higher price - just phoned and they honoured the original price for me so £10 back! BUT person I spoke to made it clear that any further orders will be at the price now on the website so well done everyone who got the lower price - probably was a 75% discount ...... thanks for the original post!!!!
janenmark
26 Apr 161#65
I just ordered some bath towels it comes up at £3.50 but £7.00 in basket I told m&s live chat and she said if I order now she will refund the difference back to my card
nmr to janenmark
26 Apr 161#66
I gave it another bash online and spoke to someone via online chat who honoured it, yay!
grooty
26 Apr 161#67
Just in case anyone needs a Screenshot of the price @ 4:27 PM
farmgirl777
27 Apr 16#68
I've just phoned and had the difference refunded thanks all
ladymuck
27 Apr 161#69
In fairness she was quite rude to me & spoke to the manager twice. Once to see if she could give the discount as she said no. Came back on the phone & she saw I'd ordered 4 bath sheets, two bath towels & two hand towels then said "well it's a once off discount...it won't ever happen again but I didn't realise you'd ordered hundreds". My response was "well with respect, I'm not a hotelier so wouldn't need hundreds, however, had you not incorrectly advertised them at half the price they should be I perhaps wouldn't have ordered so many". She then trundled off to the manager again & sounded appalled he/she had agreed. Huffing & puffing away I finally got what I was fully entitled to. I wasn't rude at all...she just got the appropriate responses to her manner. Cant wait to pick them up tomorrow. I might email a picture to customer services!
wantthatone
28 Apr 16#70
Picked mine up today, for the money they are OK but very thin not the greatest.
clarabootlace
29 Apr 161#71
Collected mine from store today-really impressed. I have also washed and dried them and found them to be thick towels, really really happy with deal, cheers op! :smile:
Abbielonglegs
1 May 16#72
Collected mine the day after i ordered and i have to say i am really impressed with them ~ so much so that i ordered a couple more at current price (which is double what i originally paid but sooooo worth it)! Thanks again for sharing OP :-)
Opening post
4 different striped colours
Sorry if link takes you to mobile site:)
If the price goes through wrong, give them a ring and they will sort it out. 0333 014 8000
- grooty
All comments (72)
cant resist a bargain though.
http://www.marksandspencer.com/simple-striped-towel/p/p22449435?prevPage=plp#close-offer-details
http://www.marksandspencer.com/simple-striped-towel/p/p22449435?prevPage=plp#close-offer-details
http://www.marksandspencer.com/simple-striped-towel/p/p22449435?prevPage=plp#close-offer-details
I'd keep an eye on it, will probably go back down in price soon.
http://www.marksandspencer.com/simple-striped-towel/p/p22449435?prevPage=plp#close-offer-details
http://www.marksandspencer.com/simple-striped-towel/p/p22449435?prevPage=plp#close-offer-details
Thanks to OP
Face towels-£3
Bath Towels-£7
Bath sheets--£12