got one last time but it's not guaranteed £5 a month. was running out of data so I bought a £5 addon and they charged me another fiver for going over. so my first month was £15 . and that's on the £5 shockproof plan.

If you don't need accurate data allowance numbers or good customer support or buy addons or go over the monthly allowances.... then it's a good deal.

How much commission are HUKD getting for pedaling such a SH+T company! Loosing all faith with the admin of this website!

DO NOT USE ID, dont take my word for it just google + facebook research them

It's time for the HUKD bi-monthly ID Mobile sticky post again! How many unsuspecting chumps will be suckered into purchasing from this borderline-criminal operator this time? Find out next time on HUKD!

Update: SIM card arrived today. Sent out on 15/06

That's exactly what's happened here too. DD letter received today but NO SIM YET. I called CC and they said I could drop into a CPW shop and pick up a new SIM at a price of 5 GBP and they would credit me. Yeah right. I just asked them to send out a new one. There may be trouble ahead......
This is my second account with them. The first one went through very quickly.

Yes I cancelled via Facebook, response time was good. Received confirmation of cancellation later that night and I have cancelled direct debit. Gone for Virgin 30 day sim instead @5

I'm not sure why these guys are so highly rated.

I placed my order on 14 June. My contract was started on 15 June. The earliest I can start using the sim, should it arrive in tomorrows mid afternoon post, is tomorrow evening. That's 7 days of a 30 contract lost, nearly a quarter! And that's if it does turn up tomorrow. As this is all within their T&Cs, this appalling service was half expected.

After complaining, they've agreed to a pro rata refund for the number of days lost within the contract period. But who needs the hassle? They did manage to get something to me though. A letter to confirm my direct debit details. Bloody cheek!

had to cancel due to signal issue

i trying these guys moving from life mobile has cant seem to get data connection most of the time.

will let u know how it does.

I've the same deal with 500MB data, can I switch over to the new one?

I cancelled mine over the phone and it wasn't cancelled, just lied to me over the phone. Contact then via Facebook messenger the staff seem to know what they are doing a bit more on there.

The recent life mobile offer beats this hands down. The signal is also better, and data has smoother delivery.

COLD I'm afraid..

don't touch them...had twelve months of hell random bank charges phantom charges on bill and awful service although signal was food lol.I'm 37 and had a phone sjnce I was 15 so been with nearly every network these are the worst

GiffGaff have come top in the Which? survey for customer satisfaction for years.

Are they as good as Giff gaff??!! At the coast I couldn't get a signal with giff gaff. With a phone with an 02 sim in it was fine. Yet they are on same network. So people say this is on EE. Well wonder if its the same problem as giff gaff. Get what you pay for with some of these things.

You are, unfortunately. Only iD's GoTo Plans (this one is a Shockproof plan) offer Data Rollover.

Yeah and most of the time NO internet they are one of the worst company's out there No Custom service.
A few years ago i had them for about 1mth and gave up with them because it showed the signal but when i tried to use the Internet it wouldn't connect and afaik they are still the same and now they say they have 4g i couldn't get 2g to work they get 3rd class service O2 first, Tesco second, and niffnaff third. :laughing:

Cancelled my Sim which was delivered yesterday, based on all that I have read on this site, it was plain sailing, not sure whether to be worried about that !

They claimed it is not a direct debit mandate - it is a credit amount based on initial allowance - it was for a 16gb data allowance for £25. the credit allowance was 3 times that so they took out £75. I have already raised a formal complaint and am waiting for the minimum period whereby if it is not resolved it will be reported to the Ombudsman. So it is not covered by the direct debit mandate.

Giffgaff - no tie in, no lock in, no penalty, no unannounced charges - couldn't be happier. I drop in and out as I need their service. They don't have a customer service - they allow you to do it yourself, so there is no delay. Very helpful online support COMMUNITY.

Well, HUKD is a business. The turnover will be hundreds of millions of pounds per year. The founder owns Quidco and Checkoutsmart as well.

The parent company is http://pepper.com/ and they operate sites like this across the globe.

I'm guessing that they partner with companies (in this case, ID Mobile) and agree to heavily promote them in return for a preferential rate of commission.

My wife is with them, paying £7.50 for less data. Can I switch her onto this easily?

Can you name one that ain't borderline-criminal operator as you say? Bet you can't


NO DON'T TAKE HIS WORD

I agree, they lied about my cancellation going through on the phone, good tactic to keep customers

ID mobile customer service were some of the worst I have used. Then again they are part of carphone warehouse and the network is ran by Three. The only mildy OK customer service I got from them was by messaging them on facebook. The people on the phones are liars and don't know what they are doing.

This or LifeMobile ??

if it was free I still would not purchase worst customer service I have ever had

How much commission are HUKD getting for pedaling such a SH+T company! Loosing all faith with the admin of this website!

DO NOT USE ID, dont take my word for it just google + facebook research them

Data allowance shown includes promo double data offer for the first 12 months on this 30 day plan...:neutral_face:

It's time for the HUKD bi-monthly ID Mobile sticky post again! How many unsuspecting chumps will be suckered into purchasing from this borderline-criminal operator this time? Find out next time on HUKD!

I think the 2g may only be for voice and not internet iv'e never had any problems with 3 or ID always had a good signal may be take the plunge and give ID a ring and see what they say.


Shockproof is stopping you going over your allowance its fixed at £5 so you can only go over by £5 then they will cut you off till your next allowance is due.
Not all ID plans have the shockproof and when people go over there allowance they have to pay extra.

Nooooo Vodafone and EE are the worst.

Sounds bad. So what's all this "Shock Proof" malarky about then??

My first iD sim would allow my phone to connect to EE data in areas where Three wasn't available. Changed to a new sim with iD and data no longer works on EE. Same phone, same settings, can connect to EE network, voice works, no data. So it seems to be a hit & miss sim related thing :disappointed:

DO NOT GET FOOLED BY GOOD LOOKING DEAL, IT'S NOT ANY GOOD !!!
I just left IDmobile after 1 year after too much hassle, coverage in London is good and that is all positive what I can say.
I went over my allowances twice, once it was 12 pounds for few minutes to UK mobiles, both happened last day before allowances refresh. I never did so in my life (except of few answered roaming calls)
Their android app shows wrong amount of free data or minutes which they will never admit.
Remaining allowances will jump up and down by 50% every other day and you end up with double bill, clever guys.
I had to take screenshots of app every day to prove it's not working well. I spent several hours on call with their unfriendly advisors, lot of promises, no solution (other than leave). Finally they admitted fault and refunded some money.
ID will not last long if they will not change the way they treat customers...
I will report them to both Ofcom and tel. ombudsman.
YOU HAVE BEEN WARNED ( I was with Virgin, O2 and TalkTalk in past, never had any issues which couldn't be solved in one call)

Thanks

Don't do it....save your self.....I've ruined my credit rating because of it

getting this for my daughters first ever phone sim as anything she could do for last year weve limited to wifi using whatsapp etc. so time to branch out and she'll not be worrying about speeds etc. plus with this being capped ideal. no shocking bills.

I agree, same happened to me it took 2 years to get the debt collectors off my back. I cancelled my contract after 6 days. Customer services confirmed my cancellation but debt was sold on to 3 different debt recovery firms over the years. Complete nightmare.

I'm in the same position. Called them at the weekend to reduce the tariff and was told they couldn't do that yet. She said I could continue to pay my current tariff £19.50 but only get the benefits of the £5 one! You can take a new contract and cancel the old one for no cost (I think), but if you want to keep your number, you have to get your PAC, leave them for 48 hours and then re-join with a new PAC provided by the new company. I got my PAC and will be moving. Signal was shocking at home anyway.

Good

not worth it, customer service is the worst ever............

I phoned VirginMobile to leave on Friday as this deal is better and my son wants more data, but VM then matched the iD price (and you get unlimited texts, as if 5,000/m is not enough)

A bit more annoying is that he started with the £5 package which gave 250MB. A month or so I got a mail saying it was going up to £5.24. I noticed they'd started 500MB for the same price so I asked to move over. Talking to retentions they say only the original 250MB for £5/m is going up to £5.24 and not the 500Mb for £5/m which is not changing. Go figure! The people who don't ask to go to the 500MB package get stuffed.

I've had no issues with them. Customer service for the two times I have called have been fine, in fact, better than Three.

Bicker, bicker, bicker. Whinge, whinge, whinge, bicker, bicker - HotUKdeals. Some whingers on here obviously think the "Hot" refers to the level of arguing on a post.

Very aptly put. I've found the customer service better than Three so far, so I'd rather save money and have mediocre CS than average-to-poor.

My 12 month contract with ID has just expired, i called them up to move to another tarifff to be told that they werent able to do this. If i wanted to move to another tariff i had to leave them and then apply to join again (post credit check). Ive not had a bad experience with them for the past year so would stay with them but there systems and service could def do with some improving. I take it i can just get a PAC code from them and then just sign up for this deal (with the same company!)?

Awful company. Try contacting customer service and the problems just get worse. :disappointed:

Don't know about GPRS but Three still get 2g in some places because it comes from EE which Three share some of there mast.
EE where going to stop it but afaik three still get's the 2g.

Three is great because of the three in touch app. Its the only way I get a signal in my metal office. Guessing this won't work on iD

Great price, but I've just had to cancel my contract as I was having constant signal issues when allowing 4G. If I set that setting to exclude 4G, it would always work though.

(I haven't look through all 8 page of this thread so excuse me if this has already been mentioned)

As Three are a 3G/4G only network you won't get any get any GPRS signal on this network, which means if you live out in the sticks etc you may find signal to be pretty non existent

Got mine in the end so not going to complain to much you do have to wait upto 3mths but its ok if you are not in a rush for it and at least i got it in the end so well done ID for paying out.
Service still great.

hmm, getting way to hot considering the comments. Its a hukd pick so i suspect some skullduggery.

Then they broke the terms of the cap and you should have claimed it back from your bank under the direct debit guarantee

Yes nothing in terms and conditions but that is what they did to me. This is why I am warning people. They took the money straight out of my bank account with no notice. Crooks is all I can say.

Source?

Nothing in their terms and conditions

I haven't used iD but I have read that when you hit your data limit for the first time they will immediately take a £75 "buffer" from your bank account which sits in your iD account as a positive balance in case you do it again. This might be independant of ShockProof.

If the 4G isn't required then Life Mobile might be a viable alternative for those keen to avoid iD or 3's network. Currently £5.95 via uSwitch for a similar deal (4x the minutes).

It uses the EE network, allows tethering and has "Smart Cap" which seems a lot like the "ShockProof" feature of iD. Main downside I have found is that there seem to be no way of checking allowance usage without logging into their website or phoning CS. They also block all Short Code numbers which may be a bane or a blessing.

What nonsense! They have a cap.

Capped
If you like the idea of more control over your monthly mobile plans, then you’ll want to put a limit on what you spend…

Every ShockProof plan comes with a small ‘cap’ on your calls, texts and data, so you’ll never be able to go over your limit by more than a fiver!

You can then easily view how much you've used at any time of the month, by logging in to your iD account or the iD App.

So rather than feeling shocked each month, you’ll feel in control.

Yes, but as per my later post, it was nothing to do with that.

I'm thinking of joining ID. My Vodafone contract ends on the 22nd June. I got my PAC code from them a few days ago. Do you know when I should buy the ID sim? as in now or wait till after the 22nd June?

Thanks for any help!

As a bit of balance I moved to them no problems as seemed silly to be paying £23 a month for my unlimited T-Mobile contract when I wasn't using much and EEs prices are rubbish.

I've had no problems since. CS were good when I asked them a question.

Only annoying thing is you can't change plans without porting your number out and back in again.

One of the bill cycle they ate all my minutes though i used 100 out of 500 and charged for the extra calls. They don't have any idea how it happened. still checking with their technical team but no message from them back. They try to get money this way.

Could this allowance be used abroad ??

Contact them straight away and tell them you don't want to renew. They require 30 days notice so they will automatically take out a months payment whether you intended to use them for only a month or not. Block direct payments from your bank account before you do this, because they will take out as much as they can from your bank account as they can once they know you are going - they automatically create a £75 buffer so they will try to take that out when you cancel.

My advice is DON'T DO IT. They will allow you to go just over your 1gb data limit and then block it, but charge you £75 for going over by a few MB. It appears a good deal, but they will rip you off the moment they have your credit card details.

Use GiffGaff so that you don't have to worry about the company automatically taking payments direct from your bank account.

Ok i signed up for this at the weekend, the SIM is due to be delivered today. I am seriously having second thoughts about my purchase and I am now thinking of going with Virgin. Question is, how easy is it (what do i need to do) to cancel during the cooling off period?

Thanks
Simon

Do they charge for being in the EU? Or is it free like 3?

Horrible company. Was so glad to move back to 3.

Have you ad block turned on?

Moved to this sim from Giffgaff this week. I won't be going over the limit because I leech wifi whenever possible, the 250 minutes is more than enough for me and the texts will be used rarely to friends who still have Nokia 310 etc :smiley:

Well worth a fiver a month if you ask me, if it goes belly up or I have problems cancel the conract and choose summat else.

Thought I'd update this if it might help anyone, regarding getting stuck on the payment page. I'd never got past the problem, phoned them up, couldn't take out the deal over the phone as it was web-only (despite the site not working). Tried again a few times, same problem. Then I noticed that on an earlier page where you enter your address, I'd put my house number and postcode, selected the address for it to pre-fill the details. However, it didn't fill in the county - and that was marked as mandatory. The site still allows you to continue even though you leave that blank, but maybe that was the problem with my order not getting past the payment page. When I tried again (for about the 20th time), and filled in the county maually, I did manage to complete the order.

I'm not sure how true that is, but, since it's a Carphone Warehouse company, I wouldn't be surprised at all. Charles Dunstone is a selfish crook.

That's the best decision you'll ever make - I just changed back to THREE with the same deal - iD are fast becoming the dodgy dealers of the Telecoms business and many complaints on this website and on the s21 Reviews Pages, are a clear indication that all is not well, and the desire for "a fast buck" is the primary objective of their business model.

​Still better than ID.

Have to agree, I work all over West Yorkshire, Some of south and North and a but of Lancs too and I can count the areas I have no signal or Voice only on one hand - same can't be said for o2, Vodafone or EE in my experience.

Yeah I know no network is perfect. I experience the same things on EE like you mentioned but I just had to experience that more on Three and Three could've sorted their major coverage out in the early days with the others. As I've always said Three were too late to the whole game. You do need 2G tho because it is the strongest out of all. 3G has gotten stronger as well. It's only my point of view. You could see Three a different network :smiley: many people have told me to stay clear and on their FB. I was with them last year for a few years.

Three are the youngest UK mobile network and launched on 03/03/2003 as a 3G only network. At that time, Orange, T-Mobile O2 and Vodafone had established 2G networks and were also rolling out 3G. As Three's coverage was patchy, they contracted with O2 for Three customers to auto-roam on to O2's 2G network when no Three 3G coverage was available (agreement with O2 later ended and a similar contract with Orange replaced it).

The other networks didn't need to have agreements with a third party network to provide 2G services to their customers, because the other networks already had established 2G networks. Only Three didn't have a 2G network, so only Three needed to provide their customers with 2G services from another network.

Hope you follow me. Anyway, it seem you don't like Three and your mind is made up. That's fine, it's your right. Coverage on any network differs all over the country. They'll be places where one or more networks are vastly better than others, but then the opposite is true a few miles down the road. For example, I now live in rural Yorkshire and I've been on Three for a couple years here. Solid 4G signal and download speed usually 30mbps and more. Previously I was on EE and, while signal was usually good, I had dropouts and missed calls regularly. When I switched to Three, all those problems stopped. Sometimes I visit the West coast of North Wales and no signal other than O2 can be had. It's just the way things are, currently.

Well who actually likes Three? They're pretty damn awful. And I meant about their own coverage and had to use some partners for 2G. Really shows what they are. There's better 3G networks out there for better coverage. Three haven't got it all, just yet. Their makeitright campaign is a joke and total lie. They need to start making it right, otherwise they're going back to a low customer base, which they already have done.

How did I know before looking that you have not contributed a single deal to this site? Some people just like to moan and bitch about other people's efforts. If everyone had your way of thinking, then this site wouldnt exist.

Does anything of what you just wrote make any sense whatsoever?

now £7.45

Oh here we go again with this 'Deal'. This appears every month and getting tedious.

I am sure this was an offer last month but I can't find it.

...and it appeared 2 months ago http://www.hotukdeals.com/deals/250-minutes-5000-texts-1gb-data-1-month-capped-5-00-a-month-4g-500-minutes-5000-2394691

...and the month before that http://www.hotukdeals.com/deals/5-4g-sim-deal-1gb-250-minutes-1-month-contract-id-mobile-hidden-deal-2371348

...and again before that http://www.hotukdeals.com/deals/id-mobile-250-minutes-5000-texts-1gb-4g-data-5-00-per-month-2337164

This is not a deal, it's the norm. Give us a break!

Rant over LOL :stuck_out_tongue:

Ah yeah EE, the company that couldn't deliver it's unlimited service it offered..

Just remember the jokers who their service is based on or had you forgotten that too....

Enjoy your drop outs :wink: Enjoy not having a good signal. Come to EE !

What bit is too difficult for you to understand eh! 3 were having issues with their network, my phone dropped down to a 2g network with no data - 2g cannot do voice and data at the same time, it works like dial up modems used to and uses your 'line' to access data.

You talk on here like you think you know what you're on about I know nothing yet I have experience it on the 3 network on a phone supplied by 3 - a HTC One M7!

I'm also still on the One Plan with unlimited tethering, bet you'll claim that's impossible too....

Muppet!

Why did they change for? Lol. Three can bearly manage their own network, let alone go and seek others out there and just use it. Wasn't it for to start the UK up with 3G or something?

That's not quite right. Initially, Three had a 2G roaming agreement with only O2. They change to Orange much later.

Yep, EXACTLY!

What are you talking about Brook? Three only started with a 3G network. During the start they used to roam on Orange and O2's 2G. But it's all stopped now! You might get it but not in most of the country anymore. So I don't know what you mean, because switching data off on Three uses it's voice on 3G lol... Voice came before Data on 2G and 3G then 4G came with data. I hope you know that right?!

Can get 2gb for £6.66(£10-£40 voucher) through uswitch talk mobile.

Rubbish fella, I was on a 2g signal at my home address 2 1/2 years ago!

No, they can't. Three stopped their 2G sharing agreements with O2 & Orange about 4 years ago. It's 3G/4G only.

Isnt the Uswitch deal for 1000mins, 5000text and 1gb data (3g) by Life Mobile (powered by EE) better at £5.95 per month?

ID is not Three it just runs off of three so nothing to do with there internal services.

I can tether in Three Payg, every now and again I test it with iPad and laptop to check it will still work.
Yes I know that it's against Ts&Cs but as I've said, looks like it's not enforced since you have to pay for every extra MB data at 1p/MB anyway.
So putting a contract SIM in would make my phone that bit less flexible, why have a hotspot function if you can't use it?

You can't on 3/with payg but you can have a tethering limit of a few GB with contract sims which are available on a rolling month basis.

Correct it won't, however 3g phones using 3 network can default to 2g if they need to.

I need _occasional_ tethering when working away from office. Can do this on simple Three PAYG (even if not officially allowed) as it looks like Three (and probably iD) only do packet inspection or something to firmly block non-allowed tethering on pay month/pay in advance deals.
The availability of a tethering allowance and very, very simple purchase of tethering bolt-ons would stop that being a deal-breaker.

GG use O2.

anyone know which network giffgaff use, I have good signal so wasn't sure if this was 3 network also

It is amazing...............as you say, do some market research, check out the consumer reviews on s21.com and other websites and you will soon find the "dodgy dealers", and iD is up there at the top.

my 2G home phone wont accept 3 sim PAYG cards that work fine in my 4g phones

you could say the same about most mobile phone plans on HUKD, reviewcentre etc

most people just post negative experiences about networks.

Happy with Life Mobile, 1,500 mins, 5,000 texts, 1GB data for £6pm. ID Mobile have such a bad rep for customer service, even if it was £1 I wouldn't touch them with anyone elses barge pole let alone my own!

Aah ok, no its not and my dear old mum won't take kindly to having to change phone when she can just about operate this one :smile:

Has to be a minimum 3g enabled phone, if it is then yes it will.

Please can anyone tel me if this SIM card would work in a very basic Nokia phone? It is unlocked I think but I have a feeling that Three won't work?

Yeah, it's 2TB, if you go to three.ie and scroll down a little you'll see:

"Top-up €20 and get:

All You Can Eat Data
Unlimited Any Network Texts
Unlimited Any Network Weekend Calls
Free Three to Three Calls"

I think 60GB usage is their mobile broadband offering.

Here's a screenshot showing the offer available for €20, with 2,000,000MB available (http://imgur.com/8oP1fSC)

If ID MOBILE is any part of Three I would advise anyone to steer well clear. I was with three on a sim only deal and got a text one day to say "we've updated your address and a new sim is on the way". I never even made this action. So I called three and asked what happened and they said someone rang up changed my address on file and requested a new sim. I asked them to tell me what the new address was and they refused to disclose it! Completely unacceptable that a company could allow a fraudster to bypass their security so easily and request a new sim, yet when the genuine account holder asks a question they refuse to answer due to "data protection".

They made a load of empty promises but they completely lost my trust when this happened so I will never go back to three.

I'm currently with Vodafone who are abysmal and have been voted the worst service provider for past 4 years? In a row. Steer well WELL clear of Vodafone.

You sure about that? I only see a 60gb usage limit for their current 'unlimited offering' for €20.

I presume you're on a grandfather tariff to get that and if so I would be doing everything to keep the deal as long as you can. If it's anything like the way Three usually work in Ireland, they normally mirror 'features' and 'services' rolled out in the UK market a little while after the UK variant has settled in. So if that's the case you'll be losing that AYCE in the future. But at least you might be getting this soon.

http://www.hotukdeals.com/deals/get-200mb-data-every-month-three-data-reward-sim-preloaded-with-1gb-data-for-30-2389290

Also those out of bundle rates are not scary, that's extortion! It's pretty much buy a bundle or we will cripple you with costs and having no money.

Wouldn't touch, uses Three and they have a shocking reputation of a company! You'd be lucky to get anything half decent from them anymore than what they used to be like and the network is weak almost everywhere and no 2G. Remember you're get no service. Even in the back room! Who remembers these painful times with Three! That still goes on! It's only great in cities tho! Even better today! Amazing!

Thanks a lot for the detailed reply, much appreciated! Unfortunately those are too dear me as I can get free calls, texts and 2TB of 4G data on Three for €20 a month here, and yes I did mean TB and not GB.

This deal looks good to me because I am very rarely out of WiFi and when I am I tend to just send WhatsApp messages or the odd SnapChat. Three Éire's out of bundle rates are scary €1.01 per MB so credit gets eaten very fast if not topped up and on an offer.

Hi Guys, Has anybody used Mobiles.co.uk, They have an offer 20GB Uni mins/texts Vodafone. £24pm £144 cashback by redemption. Are they good at paying cashback and are Vodafone as good as O2,
I'm with O2 but contract finishes next week and I want sim only. O2 too dear.

well, don't think a cashback one with 20GB data for 12/m is not good as this one
http://www.hotukdeals.com/deals/vodafone-20gb-data-unlimited-mins-txts-sim-only-12m-contract-12-month-total-288-2431177

I have a question, I live in Éire and iD Mobile here isn't much good, €8ish for 1GB is good value so I am wondering does iD Mobile GB have any roaming offers similiar to 3 whereby you can use data in participating countries at no extra cost?

Míle buíochas.

They just offered it to me when I called them a couple of years ago and told them I'd bought a smart phone and needed a micro sim card . Before that I had 600 minutes and 600 texts tariff for £7.50 pm.

its really tempting and such a good deal but after reading people comments and reviews on ID Facebook page make me change my mind!!

I miss Ovivo :disappointed:

They all bill you from the day you order the sim most people don't know that.
The easy way around your cancelling is to phone and get a Pac code because as soon as you use it the contract finishes i did it with Three and didn't pay know more money because all networks charge inadvance.
Like i said i have not had any trouble yet out of ID and when i rang them it took about 2mins the only thing i didn't like was i had trouble understanding the person but got there in the end.

250 is limiting even at £5.

LIFE mobile is a similar price to this deal... no brainer... LIFE mobile every time. ID must be promoted on here due to referral fees or something.

Very bad for paying cashback!

it's ****. don't get it.

These "HUKD picks" are high paying referalls I take it?

I've had two contracts with ID Mobile (one for mobile broadband). Both of them were over-billed (meaning I paid too much) and cancelling them at the end of the contract period was an absolute nightmare. It was so bad that I wrote to Watchdog and considered court action.

Here's a fun fact, also: they start your contract from the date that they ship your SIM card, not from the date you actually receive or activate the SIM. This means that you're paying for your contract while your SIM card's still in the post.

It also means that their "30-day contracts" are totally misleading. I bought a 30-day mobile broadband package, which I only needed to use for one month. So as soon as I placed my order, I phoned up to give my 30 days' notice of cancellation, so that I would only pay for - you guessed it - 30 days. But because the SIM card was still in the post, they claimed that I couldn't cancel yet, and so I was shoe-horned into cancelling a few days later, which meant that I now had to pay for the next months' 30 days as well. Cue a massive battle to point out the stupidity/injustice of their system, and nobody cares.

Whatever you say, they're a joke. Truly a joke.

is talkmobile a good network?

Thanks, I'm massively overpaying for the 4gb three monthly sim. Only £10 on here and I'm paying £15. Upgrade due June.

this is excellent, im currently on unltd texts, 500mb data (3g) and 250 calls with tesco for £7.50 a month!

worst network for sorting problems out..was over charged 2x and never gave refund...stay well clear

Be really careful with the sim plan you get. If i were you i'd get one thats capped. Twice i went over my cap when it said i was still below the threshold and got two nasty bills of £80 and £92. And this was just meant to be a £10 a month plan. Just switched to Threes all you can eat data plan for £20 a month, no nasty surprises now.

What a load of rubbish i have now been with then since January not had one problem the 4g is get and my bills have all been fine its also been said they cap the speed of the network but that rubbish two my wife and my son are on three network and the speeds are the same as ID.
Some one said they spoke to carphonewarehouse seller and he said they stopped using 3 because they were getting to many complains that was rubbish to it was Three that let cpw go because they wasn't selling making any money form them and other company's because three deals was so cheap compared to other networks so in the end Three was not doing any deals with anybody
I think half of the people on here who are knocking ID have not even been with them they just like to run things down like they do on other threads on hotuk.
If you put a deal on here from EE, O2, vodafone, they will all be crap so where do you go?
If ID get bad i can always move to anther network because i am only on a 30day contract so i would get my Pac code and be off.
Custom service is bad on almost every network there may be one or two thats ok.

I got the 30 day data plan with mifi for £20 (20GB data) from ID through Carphone. Great deal, but refused Cashback through Quidco but got it within 2 months after submitting claim form. Got £20!

My understanding is that emojis use MMS and I thought all providers charge extra for MMS? Are there any that do not? That would be good to know.

These clowns will charge you for sending emojis on "old smartphones" i gave my daughter my 2 year old xperia z1 compact which just the month before with O2 i was sending emojis and i was never charged but iD say its charging for emojis as the mobile is way too old, bull crap says me and cancelled contract BEWARE even their capped contracts still charge for emojis.

ID Mobile is an abominable network. Their customer service is utterly non-existent. By far the worst consumer experience I've had by a huge margin.

If you use this network, you will encounter problems and you'll see first-hand how awful the service is. Also expect to be double or triple billed for no reason at all.

If you're still not convinced, check the posts to their Facebook page: https://www.facebook.com/idmobileuk/posts_to_page/#

Steer clear, they're a shambles.

I was in a Carphone Warehouse branch recently and I asked the staff why they'd stopped selling Three and so could now no longer promote themselves as being impartial. He replied it's because of all the complaints they used to get about Three's poor coverage. He then proceeded to try and sell me an iD mobile SIM plan.

It's a standard tariff, isn't it? You just select that one when you sign up

This merchant pays per lead - £12:50 with a 2.98% conversion rate - Wonder why this is a HUKD Pick???

Pick your tariff wisely as you cannot move to another without moving to another network and moving back again

If half the comments are telling don't go with ID, then use your brain and go elsewhere

ive come from ee to this £5 deal, been on it around 2mths now. all in all its acceptable. not getting anywhere near the 4g coverage that i was with ee (using lg g3). had to switch lte off to get solid reception.. however i am stuck in between 2 mountains.. however it was fine with ee.

overall, more than acceptable and useable for the price - im staying :smiley:

You don't get 4G calling on ID though. Just Three and EE now. Parts of the U.K.

Don't worry, these things are not very well explained if at all so it's often not clear that you can post replies to many people and how to do it.

So rather than you do it in the future and some snotty idiot be unpleasant at you for posting 5 times I thought I could take the time to explain how to do it so you don't have to experience the unpleasant side of HUKD.

I do see your point and to be honest i wasn't sure how you did that until now so i will give it ago next time i am answering someone thank you for that information.

Posted every month for the last 4 months. Not a new deal.

Yes you can port your number, see https://www.idmobile.co.uk/help-and-advice/keep-my-number

It might be a good idea to get an iD Mobile SIM first to see whether you like the network before porting your number to it. You could effectively/possibly get 1 month free if you go via TopCashback or Quidco.

Thanks for that. Do you know if you can keep your own number. I'm with orange/EE and I've gone from great signal to sometimes no signal at all. Phoned them and they don't want to know just trying to upgrade my contract.!!

I had to comment on this. I had 3 sims from these lot. After a month cancelled them all. Rubbish network. Signal problems everyday. Rubbish customer service. Incorrect data usage figures. Stay away! Simple!

Not sure if you are aware but judging by your last 5 comments it seems like you might not be. You can reply in a single comment to multiple different people and they will still get the notification. It's much tidier and it also means that people subscribed to the thread don't get endless notifications that there have been 5 comments when there really is only one spread across 5 posts.

To do this, simply click the reply option for the first comment you want to reply to, type what you want after the quoted bits and then move to the next comment and hit the 'reply' button again to reply to that next comment. It works a bit like this.


My reply


My second reply. This works fine for replying to multiple people without the need to use 5 different comments.

You can even do this manually by just typing the quote text in square brackets on your keyboard. You can use this to split down another persons comment into separate parts to reply to each individually.

Ha ha ha Yes i agree with you

Well if they do it which i don't think they do its not happened where i live the signal is the same and i know that because i have ID and my wife and son have three....I was with three for about 6yrs and they let me down bad when i tried to get a cheaper sim-only deal they wouldn't match it so i went with ID and they have been fine so far so good.

I hate id.

If I am not mistaken, you get the data roll over too?

Bit of a wait seems a long time to wait to get your cashback.

If i buy this sim will i be able to keep getting this plan every month at 5 pounds or will it fluctuate in price after the one month?

If you don't need accurate data allowance numbers or good customer support or buy addons or go over the monthly allowances.... then it's a good deal.

mine was recently paid... from June last year.. so it was a bit of a wait!

I've got a £5.00 per month Virgin Mobile tariff. Unlimited calls, unlimited texts and 1gb of data.

Garbage outfit. No end of problems when I tried to join. signal was rubbish, the 4g is rubbish. Took me months to get hem to stop billing me, despite cancelling within the 14 day cooling off period. One silver lining though, out of the blue I had a cheque from them for £9.98, not a clue why, they never actually had any money from me!

Steer clear!!

iD/3s coverage & data speed good in Urban areas.
Their 4G network is fast but coverage gaps.
3G network solid and usable.


topcashback got declined (put in a manual appeal / claim)
No access to 3s 800 Mhz network yet or wifi calling app.
Their system has issues with double data - app tells you running out @ 50% and data seems to pause at 50%.

Now in two minds whether or not to take this deal. Closest 1GB 4G data plan I can find is Vodafone at £5.50 (using cashback at mobiles.co.uk). But that's the dreaded Vodafone...any advice on which is better?

No problems using iD here. 40 mb/s download speed using speedtest.net app (in London, admittedly). Reliable, quality data allowance tracking app. Number porting was fast and easy. No nonsense, no frills and cheap.

Perfect.

I've had speed of 69mb down and 30 up with this sim when I was over near Birmingham lately

I have the 2Gb (1Gb data doubled) version of this sim, and it has been good so far, number porting the same day i requested it too.

Worst network ever. Trust me, I canceled within the cooling off period because they were so bad. 6 months later they started chasing me for money. I called up and they confirmed this was sent in error. The next 4 weeks of my life was spent calling their customer support asking why I was being sent letters saying I was going to be referred to debt collectors. Save yourself the hassle.

i find the facebook comments funny..'looked all over the sim and cant find my number!'

we ported around 3 months ago from EE it went over same day £5 a month rolling. Everything we have changed so far is online, simple tick boxes. I have called CS a couple of times only to clarify things i should have red tbh! No problems there.

Re paying extra per month..yes if you go over and buy £5 bundle you will pay £15..

So I'm not the only one with this problem, suggest their porting process not upto scratch. However, my porting problem was fixed this morning :smiley: so my confidence in ID Mobile has gone up a notch.

Got to be worst network ever signal is crap speed of 4g is as fast as a 1 legged dog running and you cant even do simple things like turn voicemail off they say its not possible on there network lol i stayed 60 days and cancelled. Id advise anybody thinking of joining to read there Facebook page first(something i didn't do) its got 1000s of bad reviews.

Think you will find when the network is busy Three customers take priority and iD customers get kicked to the kerb, I watched a review on YouTube and most other reviews confirm this, il be sticking with Three.

I would avoid ID like the plague - wish I read reviews before switching a few day ago. My number and sim was not ported yet I still had £3.22 of extra call charges on my £5 buffer (ID sim was not even in the phone). I have been requesting the content filter to be removed for the last three days (still on) and getting nothing but excuses and attitude from CS. I have requested my pac code and was warned if I leave a 30day rolling sim contract I would get a £6.70 early termination fee on top of my monthly bill. Really laughable service, which I had just went with LIFE or stuck with Tesco, sometimes its better paying a little extra as you dont get what you pay for with ID.

Have 2 of these sim cards - for £5 they are a steal! AND - capped - no fear of going over. The iD app is the best out there - simple and clear. No annoying emails !! buy a good unlocked phone and slap this in it.

Had the same problem couple days ago. It was fixed in the afternoon today for me (so took around 1 day to fix). Didn't realised it was fixed until I got a call. I was super worried I'd lost my number though!

any good deals in 12 month sim only ?

How does the data speed compare with 3?

No problems with it here.
Bought last month, applied and went over same day.
App gives accurate data.
All good for a fiver a month.

So far not had a good experience.

I joined earler this week from Vodafone. Ordered simcard on late Friday and delivered on Tuesday. Registered on line so that I could port my number. Find out today that the port has been cancelled. Had to ring them and they haven't a clue so passed it on to technical dept to resolve. Told it could take 3-5 days :disappointed: Meanwhile no one can contact me.

Have used them for 3-4 months after moving from EE and no major problems. The speed is slower than EE's 4g network but I wouldn't say there is a huge difference. Haven't had to deal with customer service yet but I've had a poor experience with every network I've tried over the years

Apologies, got confused with the following:
"There is no cashback on any other categories (including SIM Only, Handset Only, Tablets and MiFi) unless stated otherwise."
...but as you say, it does state otherwise so should apply.

Been trying all week to take this out, can't get past the payment page. No error message, just blanks a few characters of the card details. Tried various computers, browsers, same everywhere. Called them today and was told the site is undergoing maintenance all week, and to try next week. What a joke!
BTW, don't bother going instore to CPW as this is a web only tariff.
BTW2, Topcashback is not offered on the sim-only tariffs.

got one last time but it's not guaranteed £5 a month. was running out of data so I bought a £5 addon and they charged me another fiver for going over. so my first month was £15 . and that's on the £5 shockproof plan.

I think data rollover only applies to their "GoTo" plans (so not this deal): https://www.idmobile.co.uk/datarollover

It looks like the cheapest GoTo plan (500mins/5000SMS/1GB) costs £7/month: https://www.idmobile.co.uk/shop/plans/sim-only#tariff_network_promotion=GoTo&sort=monthlycost-asc

Forget the tethering bit just seen they do not allow it.

Is the data speed as good as EE keep banging on about? Can one use tethering as I am not overly
impressed using GiffGaff for mobile data.

Must admit i have been waiting 3mths now and still not received any cashback from topcashback
Apart from that i can't fault them at the moment been really good custom service as been fine were i live must be all the big city's where the problems are.