If you don't need a sim select the phone press f5 and quickly scroll down to use existing sim box that will appear.For some reason Vodafone has hidden it at the moment.

I chatted online and it's £19.99 to unlock

​and if you can upgrade you can have it for £99

As you have the A5 are you running any apps off an sd card? as with other devices I've used I found moving apps to sd card was a bit flaky, assuming they can be moved in the first place. Slightly more important with the J5 as it only has 8GB to start with.

I'm on Tesco sim so no upgrade so got it from argos. 2 year warentee and yes paid more but wanted the 2 years . Vodafone only offered 1 year. good price if it suits you.

​I was a bit concerned by low 8gb, but using 32gb sd card and disabling bloat ware still got 57% memory free on phone even after reinstalling everything from s3

I got my J5 unlocked earlier this week from these guy - lesss than 24 hours

http://www.ebay.co.uk/itm/321744672185

why this instead of smart ultra? Same price better specs.

Vodafone smart ultra 6 is far better. Assuming you don't mind the size of the phone

No problem at all. It appears the A5 has installed some there all by itself, or at least i don't remember telling apps specifically where to install.

which is better - the samsung galaxy j5 or the vodafone smart ultra 6? both at 99 pounds.

do not purchase from Vodafone worst customer service ever. I ordered this phone from them 2 weeks ago on Wednesday and was told multiple times I would recieve it on Saturday then Sunday then when I rang in on monday I was told my order didn't go through.

I reordered this the same day and for 2 days they couldn't find my order even though the order appeared as a pending transaction both times.
I cancelled best thing I ever did.

I then ordered from cpw this Wednesday around 5 30pm and there was a payment issue as my bank refused the funds they took the payment instantly and it went through as it was Easter I was supposed to recieve my phone tomorrow but received it on Saturday even during the holidays and the phone is unlocked and 5.25 too cashback.

I am posting from my j5 right now.

Vodafone want 19.99 to unlock your phone aswell.

it cost me 119.99 and a 10 pound virgin too up last time I checked handset had gone back up to 124.99 well worth the price.

carrys better brand name
more updates
too big of a screen

that's the three main reasons

also to unlock this phone on eBay it's over 10 pounds

Thanks


If you mean what's located in Android > Data on your sd card, that's just the app user data/cache etc, not the actual app itself, you have to go into each app individually in Settings > Apps and select "move to sd card" to move the actual app.

Whatever you do don't buy online from Vodafone.
Worst experience ever.
I had purchased a handset online, payment went through, was out for delivery then for for no apparent reason the handset was recalled back by Vodafone.
I had to chase Vodafone for my refund which took about 3 weeks to come after calling them several times.

I just sold my SU6 for £80 on ebay
This is just the right size for me and under 8mm thick

I never ran anything that truely needed the qualcomm 615
1.5 gb ram is fine
Camera better ( not hard)

COCO

I've owned most of the flagship phones and a lot of budget ones . This j5 is one of my favourites . display and size are perfect .preferred this so much over the ultra 6 and size is perfect .Also the audio output is fantastic . I regularly hit 7 hours sometimes even 8 screen on time

Jus too big , for me to carry ( and that was in winter clothes

​Apart from the OTA updates it's had a few times over the past year?

This phone supports 4g? Not great with phones myself. I'm getting mixed answers. Vodafone website says its 3g but the 4g is not ticked under the specs.

I checked in love chat with Vodafone 2 weeks ago they said it was a mistake

and on top of the phone what I brought from cow it says qualcomm 4G

cpw not cow

​Thank you :smiley:

Hello, is someone able to explain how i qualify to buy this phone as an upgrade from CPW?
Thanks Simon

Virgin Media upgrades

It must be 6 months since joining Virgin Media or 6 months since last upgrade. Customer must have used number in the last 90 days to make a chargeable event.

Vodafone upgrades

It must be 6 months since joining Vodafone or 6 months since last upgrade. Customer has made 2 chargeable events in the last 6 months and has applied at least £15 of chargeable top-ups in the last 6 calendar months.

O2 upgrades

It must be 6 months since joining O2 or 6 months since last upgrade. A chargeable event must have occurred on the number at any time.

at cpw you can only upgrade on three networks.

also don't forget possible 5.25 top cashback

Thanks for the info, so do you need to be pay monthly customer or payg. My mother in law who is with viegoin has been a payg customer for about 6 years. When I tried her tel number and entered her sim card number the upgrade was refused??

pay as you go

but you can get her pay monthly aswell

had she made a call in the last 90 days

or you can try phoning up cpw and getting there sales team to put the order through over the phone.

if not you may just need to pay for a new connection.

To be fair she does not use the phone a great deal, but she has had to top up from time to time. Not sure if she has made a call but she has definitely sent a text recently - does that count?

I'll get her to call me now!

Spoke to CPW and apparently to qualify you need to have topped up twice in the past 6 months for a total of £15 or more. :-(

you might aswell go for a new connection

and did you tell them you are upgrading for virgin media as that is vodafones policy

this was copied directly from cpw website

​​Virgin Media upgrades

It must be 6 months since joining Virgin Media or 6 months since last upgrade. Customer must have used number in the last 90 days to make a chargeable event.

Vodafone upgrades

It must be 6 months since joining Vodafone or 6 months since last upgrade. Customer has made 2 chargeable events in the last 6 months and has applied at least £15 of chargeable top-ups in the last 6 calendar months.

O2 upgrades

It must be 6 months since joining O2 or 6 months since last upgrade. A chargeable event must have occurred on the number at any time.

I've got a J5 and I've used most of the 8GB. I've got a 64GB card in it but a lot of apps can't be moved.

Thanks Dealsrus for your continued help.
Just to explain a bit further
Son is currently on Three payg - using an iphone which we bought second hand.
He now would like to change to the J5, but max amount he can spend is £100.
Three don't appear to offer payg upgrades.
Wife has pay monthly SIM on Virgin, using this to purchase J5, when I try to upgrade but it only seems to offer the phone on a monthly contract whereas I want to buy outright.
Nanny has a Vodafone payg sim. Tried using this but CPW said upgrade was not accepted. Contacted CPW and they quoted the same as you above.
Nanny has not topped up for ages but coincidently now needs to! :-)
She plans to top-up £10 today and then another £10 on Sat, so presumably this would satisfy the top-up criteria? But what are these chargeable events that you CPW have mentioned - what are they?
Also assuming I can get this to process eventually (on Vodafone), once I get the phone I am assuming(?) that I can just move the sim from sons iphone to the J5 and use as normal as I understand that all phones purchased via CPW are unlocked.
Welcome your feedback.
Thanks
Simon

Chargable events are when you use minutes texts data at a cost this just shows you use your phone and your number is active as with the top up I suggest you top up if you are already going to and try it then.

There's no harm in trying.

All cpw phones are sold unlocked so there would be no issue putting a three SIM in.

Also if you are able to wait they might drop this phone further as the new version is coming out. just search in google samsung galaxy j5 2016. after a few weeks/month's there is likely to be a price decrease as the mainly would only to stick up on the new one

either way the to make the purchase online so then you can recieve 5.25 cashback from topcashback

either way try

to make the purchase online so then you can recieve 5.25 cashback from topcashback

​That is the current issue with the j5 but if we get the marshmellow update we can choose you use the micro sd card as internal storage which allows all apps to run in it.

but beware if you use the sd card as internal storage the sd card is only encrypted to that specific phone and if you put it in a computer or another device it won't be able to read it.

Also for this you need a high speed at card for it to work properly preferably read speed around 80 mb

these can be around 10 pound for 64 gb someone on giffgaff community recommended

http://m.mymemory.co.uk/product?p=45583&products=&gclid=CjwKEAjwlfO3BRDR4Pj_u-iO2U0SJAD88y1SuDLK6w7vSFf9UhN_qYWY0akiAfIC4KAood3FnbfLUBoC_07w_wcB

It's 12.85 now yesterday I believe it was cheaper and there is voucher codes for the site I found after a quick search I haven't ordered one yet so I can not confirm if they work

sgrech if you do top up try to upgrade 24 he's later as sometimes it takes time to update on their system and have you had your Vodafone sim active for more than 6 months

hours later

Thank you very much dealsrus. I'll report back in a few days.
Also I read your post Marshmellow, is this update due anytime soon?

Hopefully but we can only wait.

The update is expected but it's up to samsung and they love only updating their flagship phones like the s6 and s7

Well no joy here, my in law topped up twice (£10 each) on two separate occasions in the past 5 days and upgrade is still not being accepted :-(

e.g. o2 Vodafone giffgaff

Yes and Vodfone.

try phoning them they would advise you what the problem is

130£

cheaper now at carphone warehouse

as you get cashback