Can be... 'Breaking Bad' was great!

Use code MARCH40 which takes the price down to £559.00.

Is anyone else connecting their satellite dish directly to this TV? Hisense have confirmed that the Satellite EPG doesn't work on any of these TVs as they don't have a license to show the EPG on satellite(??) - basically I have no EPG guide and no way of knowing what the hell is on TV. I would have thought this could eaily be rectified with a simple software update, but this is not going to be the case - Hisense have said they don't have a license to show the EPG with Satellite and you will not be able to use the EPG if using a satellite connection (now or in future). This also effectively means I can't record anything using the PVR and a USB HDD as I can't time / schedule recordings with no EPG info. Great.

Got mine up and running yesterday as I had to redecorate and buy a new tv stand to accommodate, found the pitied to stutter a few times while watching something I was downloading and watching at the same time but apart from that the set is pretty good. I had an LG 55" smart 3D tv before that cost a lot more than this when purchased over a year ago, played PGA tour 2016 earlier and it looks superb, even SD doesn't look bad, looks more like it upscales almost to HD quality, Sky HD does look really good so presume it's been upscaled to 4K. Also tried you tube 4K demo vids and that works fine also, only gripe is the sound, very hard to get it set to something the wife thinks sounds right! My ears must be faulty cos I can hear it fine over her wining lol.

Now that people have had a chance to properly use their TVs, what issues have people found?

I've discovered some massive issues with mine and have found Hisense's customer services to be unhelpful. Firstly when I received my TV and the online update wasn't working, they refused to send me a USB stick with the firmware update, despite people saying to just ask them to do this and they'll send it out - have not found their customer services helpful at all.

They are also claiming that nobody else has reported any faults to them so I must be the only one with any issues lol - they are using that old chestnut as a basis of doing nothing to sort out my issues. If you have ANY faults or concerns with your TV, seriously get it on record and let them know ASAP so they are aware of the faults and can do something about it (Hisense UK customer services number is 0345 610 4199). It was pretty clear they are just fobbing people off and won't do anything to sort out any issues unless enough people complain about it.

I have the very latest firmware installed - mine is connected to my satellite dish as I have no other option (perfect internet connection and Satellite signal) and the EPG doesn't work - it's atrocious. I don't know what's showing on each channel unless I've switched to that channel at least once during the viewing session and there are countless channels... Even then, it will only show programs for that channel for the next couple of hours or so and certainly not tomorrow or anything like that etc. My Sky Box which I'm no longer using would update the EPG straight away without any problems. This TV with the same satellite feed has no EPG information. Their customer services basically couldn't care less and just have a list of excuses pre-prepared for anything you try and report - they refused to do anything about it saying the EPG doesn't work with satellite and that this is to be expected?? :neutral_face: Eh? What a load of rubbish(??). They are refusing to even look into the issue. Is anyone else connecting directly to their satellite dish or getting problems with the EPG?

I have also experienced massive issues with the audio and video going out of sync. It's initially fine and then will randomly go out of sync for no reason - when it does this, the only way I can get it back is by changing channels and then changing back again. This happens all the time.

I've also connected a USB HDD and tested out the the timeshift and PVR - I would suggest you test it out on your own TVs - it doesn't work properly - every single time I've used the timeshift or PVR, the audio and video playback is completely out of sync - (100% failure rate) it's totally unusable.

Please make sure you test out your TVs properly and put them through their paces - I'm sure all the TVs have these issues and that this is crappy firmware or hardware - they won't accept there's an issue unless everyone complains. If you do have any issues with the TV being unfit for purpose, I would suggest getting it on record ASAP to be honest.

Also - make sure you test your TVs with some proper 4K content. If you have satellite there are some 4K test channels which are useful - still pictures at 4K look great and 4K video looks amazing when it works, but I have found it constantly gets noticeably jerky when watching 4K content to the point where it's not really bareable.

Yes it works fine. Just make sure you use the right HDMI slot on the TV.

I know this is an old thread. But does anyone with this tv use a 4k amazon fire tv? Im not sure if the tv is hdcp 2.2 compatable?

Ours arrived 22/3/16 REALLY impressed by the tv.
Picture quality look amazing.
4K is awesome.
Really nice looking in general (stand and frame)
Sound quality is awesome, it's actually better as standard as our old soundbar and sub!

Only quibbles
-Remote control is a bit annoying as works with a different kind of technology than the virgin TiVo remote...
-It's fairly heavy and awkward to carry due to its size.

Overall can't recommend this tv enough! Proper bargain at £559.

Anyone managed to get the DLNA streaming to work. My TV is conected to the network and the only option regarding anyview stream is that it is enabled, but my computer wouldn't discover it so that I could pair them. I want to test streaming my bluray movies directly without need for HDMI. Any step by step guide? I havent updated the Firmware (its out of the box atm) so could that be the problem? - dont have USB handy to update it manually and automatic states up to date.

I ordered last weekend, only time I could accept delivery was yesterday

Sorry not tech savvy lol how do I turn off the processing and also what is the point of the processing
I just made an offer of 350 on the 55 inch lol

Had mine delivered yesterday only to discover a 1cm crack in the screen! The box had previously been opened and looked like a previous return which is disappointing. I have a replacement getting delivered today so fingers crossed.

I had the same thought about the 58. But decided that £180 was a big diff for 3inches and 3D which I have on another set and never use. Plus £370 was the most I was willing to drop on a hisense. Maybe your settings are causing the judder. Turn off the processing options. I made a lowball offer of £349 to start lol

I am deliberating wether I should go for it and return the 58 inch. I paid 550 including quidco so 180 quid difference for 3 inch?!:smiley:. Is the 55 inch exactly the same model as this 58 inch or is it difference.

Also my 58 inch pic seems to shift ever so slightly every few seconds. So if u imagine a plane flying left to right on the screen, it jumps a frame every now and then interrupt the motion flow of that makes sense

No idea how so cheap. Mine got delivered and it was absolutely new, still with the manufacturer seal on the box. Paid through PayPal so I wasn't too bothered considering it's over £500 on AO. Oh and I watched alien, nice and dark and didn't see any bleed or anything, in fact upscaled rather nicely.

OOS on AO

That doesn't sound good... I would have got an FALD set if I'd known the 3D was rubbish.

Has anyone with this TV contacted the manufacturers or AO about any issues their getting? I would have thought they would be releasing updates to sort this kind of thing out. Things like max brightness and greyed out options sounds like the firmware is not fit for purpose and desperately needs updating.

I noticed that there is a firmware update for this TV on their website - has anyone installed it and noticed any improvements in anything?

First time using 3d. It was ok but can't see me using it much. If its a deal breaker then you might be really disappointed.

​It is really bad on mine crosstalk everywhere and the 3d setting are greyed out u can't change anything !! Honest the TV goes full brightness to compensate for the 3d glasses dulling the picture and the white objects against black/dark backgrounds are the worst culprits ie gravity 3d bluray

I ordered this, came next day and is excellent, mine mainly for gaming and is superb, streamed content is as crisp as a high end Sony or samsung, black levels are amazing and I've have no bleed on my model, 3D is meh (gimmicky) and upscaling is there but not massively noticeable. standard def is, well standard but overall its a 9/10 for me.
beautiful design and a huge TV with 4k.

Thanku how come they are so cheap
Is this seller trust worthy

It was off another thread, the seller has make an offer option. clicky - temporarily out of stock.

I got the 55" one from fleabay for 370 notes. I will say I am pleasantly surprised. Hooked up and calibrated Xbox one. I use the usb to tuner with the Xbox no prob, HD channels good, SD channels bearable (this is the same on my main 4K Samsung which was 6x the cost). Gaming. Fine, no lag that I could notice. Then again im not a jacked up hyper mutant with superman X-ray vision. Just kinda normal eyes.
Nas streaming. Fine through the media app. All good. So for £370 a new 4K telly that gets the job done. Honestly, I can't yet fault this.

​I've sent pictures away to Ao today they have been really good to deal next day delivery and all.for the money if can get one with no backlighting issues I would be happy as the upscaling does a pretty good job with 1080p sources some the BBC hd wildlife documentary look unreal tbh !! The 3d is crap though can't change any options even though they show up for depth and stuff , think the back light goes up to 100% in 3d mode and you end up with lots of crosstalk the worst I've seen !! ud maybe be better going for the curved 720 model.as it's fald

also pros - design. looks class. and ability to mirror cast, record freeview and the sound is immense ( I use a surround system but as standalone it's one of the best sounding TVs I've heard. definately gives the more mid range/top end a run for their money sound wise - but who would use TV sound nowadays n e way! ;-)

TV came today. excellent value for money. not perfect but the price represents a lot of TV for the money. as good as the sony 55 x850

pros; excellent 4k, upscaling (probably get more use from this) is brilliant. lots of TV for money. remote although simple has Netflix and YouTube buttons which are brilliant. ITS A 58 INCH SCREEN for under 600 quid! games are immense on ps4 in gaming mode (I'm no pro gamer but buy plenty of 1st person shooters, classics like res evil, last of us and Fifa etc)

cons: slight light bleed bottom left corner only (remember this is a 560 quid TV with ao march40 code) YouTube still only 720p (come on and hurry up with this!) not the best smart operating system but just buy your own fire stick, kodi, etc etc

Got mine. SD quality is crap, HD is upscaled a little but not massively and I've yet to try 4k content. Smart features are ok and if it's your first time to experience smart features then you will be suitably impressed. I suspect more expensive tv's have this aspect linked though.

Picture Settings out of the box are appalling. I followed a YouTube video to set it up properly but still think there's some way to go. The TV has plenty of settings to play with though.

No firmware update is coming through though. Not sure why. V00.01.00a F1016 is the one on the TV. Is this the latest? Networked correctly so not sure on that one.

Overall the price for the size more than makes up for any shortfalls. The TV looks epic in the living room and with a bit more playing about I think I can get it up to a better standard.

I'm. sending mine back it's got back light issues against a black background/borders I can see the light emitting from.the corners

Have never used AO before... What are people's experience of them when problems arise after purchase?

Got a weird long phone call from their staff days after purchase (hasn't been delivered yet) - they said they were checking the delivery details and it's nothing to worry about etc. but I found they were being very nosy and asking why I chose this TV and lots of other questions etc.I found their staff very weird and dodgy on the phone.

I asked them about the warranty that comes with the TV - he kept saying Smart TVs get viruses all the time which basically write off the TV - he was acting as if warranties don't cover this - then he said not to worry and they'll replace my TV if this happens - he said the warranty that comes with my TV is totally free and there's nothing to pay right now, but that after the first month it will be £6.99 a month and this will be taken automatically from my card???? :neutral_face: I didn't know what he was on about and kept saying that I didn't buy any additional warranty and didn't want one as I'm protected by law anyway. He was saying I'm not protected by law lol and if anything goes wrong with a virus it will basically be bricked and I'll need a new TV. I told him to make sure I'm not signed up for any extra warranty but he just kept saying I'll have to call up after delivery as the system won't allow him to change it before then??? He also said if I do that I won't be covered for viruses etc. :neutral_face: What the hell??

I thinking about buying that tv from ao website.
Did anybody have exactly that model?Is it good?If I buy tomorrow it will be delivered Friday or Saturday?

I thinking about buying that tv from ao website.
Did anybody have exactly that model?Is it good?If I buy tomorrow it will be delivered Friday or Saturday?

With the 2016 models (h7 and h8 in particular) due out soon... and in similar sort of price bracket. All with HDR. Does it make sense to go for this now?

It is not guaranteed HDR update nor is the K720, Hisense have not said it anywhere only on the phone to people and people get different answers. This is a great tv if you get one that works.

Ordered ours, comes tomorrow, hoping for good things. Just found out that the feet sit 47.5" apart though. So we also need a new tv stand. Whoops!

We bought yesterday at around 3/pm and came today at 7.30am. Amazing.

I've got chappie,spiderman,Martian etc all 2160p mkv files but they won't play from the external hard drive on this TV anyone had any luck ?

Looking at this tv with huge interest but am surprised there is no youtube video or in-depth review of the tv performance. Can some one who already bought this tv please give thier good or bad opinion of this TV on area like hd upscaling, 3d performance, blacklevel, 4k performance, any issue the tv may have etc and maybe upload few picture of the design of the tv.

If bought through AO.com, how do I apply the narch 40 code. Do just enter the march 40 code on the AO.com website at checkout. AO.com seem to be the cheapest as Jl is selling for £9999, richer sounds £749 with 6 years warranty (better piece of mind with longer warranty).

Extra delivery charge to Northern Ireland not on

Thank you are a star, swapped laptops and strangely i can add into basket. Just purchased :smiley: getting delivered tomorrow. I have used march40 to get 40 pounds off, i couldnt add the other code for the 20 pounds, is that right? Or should I have used another code? The march40 is not exclusive to someone and they r going to come back haunt me? :smiley:

Amazon email to say TV won't be here until next week. Cancelled it and went through ao with the £40 discount. Phew.

Still able to add to basket for me, maybe try again?

​Think I just got the last one, thanks for the reply and the pic. Really helped me make my mind up.

Ordered off Amazon on Saturday and it still hasn't shipped :disappointed:

Would've loved this in black :disappointed:

Cant say I notice anything out of the ordinary? Seems a decent picture quality, better than our previous Sony Bravia! Hold well against the sun glare that plagues us in the evenings as we are south facing.

My only gripe is it is slow to power on :-)

Seems to be back in stock if anyone is still interested. Mine gets delivered today, thanks OP.

Can anyone tell me why this tv is any better than the UB55EC591UWTSEU, also on AO? (Other than the additional 3 inches)

No problem, just wondering as was considering it before it went OOS. If there was going to be a return Id of kept my eyes open for stock on the site. Looks a good deal.
Cheers.

Better is get 55K720 from ao.com for £659(£40 MARH40) and plus don't forget quidco;)

just stuck ours up on the wall, great telly! Impressed so far :sunglasses:

Thanks for the quick reply. I'll take a look at that one.

Didn't get on well with this type myself, found the TV was too tight against the wall to make getting around the back practical we setted on this one and currently have this TV mounted on it.

Double Cantilever Mount - Amazon

Hope this helps

​Have you any idea how this TV wall mounts? Is it like the Sony range where the stand doubles up as a wall mount, or would a standard universal mount like this work?

https://www.amazon.co.uk/dp/B001PHBZFQ/ref=cm_sw_r_other_awd_8pQ7wb3MCMR4X

no why? just need a wall bracket.

Are you planning on returning it?

ty and its not gonna fit , its getting delivered today and cant even use it :disappointed:

Glad I got mine in yesterday should be arriving today by 9am :stuck_out_tongue:

OOS

Right...got past it... ordered delivery on 26th March!

Cant place the order! Keeps refreshing on the place order page...wont give me a delivery date :disappointed:

does anybody know the distance of the stand feet brackets? not sure its gonna fit on my entertainment unit

Doesn't look like this is FALD from what I've read.

One of the reviews states " The only drawback is that the apps are aimed at worldwide use so no BBC iplayer, ITV player or 5 on demand."

Surely this is a major issue as they're the main apps i use on my smart TV, can they be installed manually?

Yes but how many zones? Just having local dimming isn't enough, it needs a decent amount of zones. I've read that the curved has allot more, information on this model is hard to come by.

Yes it has, its visibile when on start when only middle is lit where logo is. Not sure what esle to say about it

Can someone who owns one of these TVs confirm if this TV has local dimming or not? I keep seeing contradictory things posted about this.

Bought a 65" k700 from JLP and I'm stunned at the capability of this TV.

Been thinking about pulling the trigger on one of these TV's for a while but I have shamefully succumbed to brand snobbery - I know Hisense are a huge company on other continents but I worry how these budget TV's match up with their more expensive well known competitors.

More importantly if I were to return one of these TV's due to fault or failure how good would the warranty be - are hisense known for good customer service?

anyone know the delay for gaming on?

Are there any professional reviews of this about?

This or the Philips from argos posted just below?

Which I cant decide!

This or the Philips from argos posted just below?

Which I cant decide!

This or the Philips from argos posted just below?

Which I cant decide!

This or the Philips from argos posted just below?

Which I cant decide!

Not fald, edge lit, for info not being a snob

The Specifications for this tv on the hisense website appear different to the specifications on richer sounds, ao and John Lewis....
For instance they say it should come with 1 pair of active 3D glasses and it does 2d to 3D conversion...

Purchased! :smiley:

Has anyone had any issues with lag while gaming?
Currently have a LG55LA660v and is fantastic for PS4 but really want 4K and at this price can't miss out

What have you guys made me do lol, its coming 2mrw don't even need a new one :smile:

I dont think this is FALD, the K720 is the FALD tv

No catchup tv or amazon prime according to the spec. I wonder if Plex can be installed?

This or the Philips from argos posted just below? Would either be good for pc 4k?

Why don't they just have display port!!

what a deal £559 delivered tomorrow (Sunday) and Quidco tracking at £8.99 (likely to drop mind) looking at £550ish for a 58" UHD 3D TV scorchio!!! :smile:

this is a fantastic deal - heat added

an fyi hisense 2016 range is due out any time now

same here got when was on offer from RS and yes this is amazing TV!

full FALD @ £600 ,hot hot hottt

I bought a 55 inch Sony w8 a year ago for 799 with the soundbar. If this was available at the ine I would have gone for this. JL don't tend to stock poor quality stuff and I have heard good things about these TVs and 3 inches bigger plus it's 4K.

Use the code MARCH40 to get this for £559, just ordered mine.

Use code MARCH40 which takes the price down to £559.00.

No they won't price match a website. Need one uk store.

Had a £30 off code so £569 for me many thanks ...:wink:

My partner ordered a dishwasher & received the code after purchase ... Code was 27E147AC50 ... Might work for you ?

Sorry....does

Do anyone have any experience of AO.com's customer service as I understand Amazon is pretty good for returns. As the quality of these sets looks like it's variable I'm tempted to buy from Amazon to be on the safe side.

Amazon have price-matched. Amazon or AO.com? Decisions,decisions?

x265?

Tv any good ?

Can be... 'Breaking Bad' was great!