​Why would you? If the world was due to end, I wouldn't spend my last hours deciding a broadband deal! :-)

talktalk....unencrypted customer data in some of the worst hacks in the UK, worst peak speeds and customer service i've had to deal with and their retention service is frankly insulting once you are stuck on their contract.

a company i'd avoid like the plague regardless of price.

Was you supposed to post this on Tinder?

Why are they rolling out gigabit internet in a city full of 85 year old grandparents? Betsy and Reginald will be out having tea and crumpets, not at home torrenting blurays!

God, I don't even have fibre yet, stuck with 7mbps in central London. :disappointed:

I've had rock solid 145-150Mbps speeds on Virgin since the 152Mbps rollout and they're about to send out a new router for the 200Mpbs upgrade so I'm hoping for continued success. Their CS may be shocking but their product is good when it works.

So was mine, been with Virgin for three years now, first 2 years were great on the 60Mbps package, then for about 12 months on the 152Mbps package it was ****. They finally fixed my area last month and my connection (now 200Mbps) has been flawless at all times.

Until Sky and BT offer those kinds of speeds at acceptable prices, they can f off.

Would be refreshing if they did away with the landline rental bit and just charged £20-£25 a month for providing the ultra fibre optic broadband, rather than force the rental of a landline in the mix which most mobile savvy people never use anyway........

Yea its definitely fibre to the house, they dug up the road at the back end of last year to install the cables, the company who installed the cable is called "city fibre". They then installed a fibre modem in the house. It does have a phone socket but on the fibre modem it says phone/data/voip etc so I think the phone line is actually a VOIP line. They have nothing to do with BT and are 100% independent

This should be fibre to ur cabinet, which is what u get normal fibre but did they dig up ur pavement to install more fibre cables?

I wondered that too. but outside my house is a very small black wire and I mean small. its smaller than a USB charger cable to charge a phone, So I'm not sure its 100% FTTP. I haven't phoned up as its talktalk and the call centre is in India so I try to avoid it

So Spectre HD download in 1 min 16 seconds for you.
Thats 6,700 times faster than the 0.1 mbps on offer here- Spectre HD download in nearly 6 days
Luckily we have EE 4G so you are only about 12 times faster- Spectre HD download in 16 minutes

I doubt you would see that much difference in simple web browsing over about 50mbps (or even less) v UFO

If it's fibre right up to ur door surely u will get near enough the speeds they offer?

The whole "1GB" thing is just headline grabbing.

When Sky launch their Ultra Fibre Optic service there actually will be three packages:

Basic - up to 50mb, Plus - up to 100mb, Pro - up to 1gb download speeds.

These are - as always - "up to" and there are so many variables affecting them which can slow things down.

So whilst 1gb sounds amazing most people don't need it and won't get it anyway even if they opted for the top "Pro" package.

I don't know if TalkTalk are offering different tiers or just putting everyone on up to 1GB to begin with.

Who needs 1gb i barely use 10mb and even 5mb would be fine!

​Beautiful!

Talk Talk, the only provider who make delivering a letter to the other side of the planet, by hand, quicker than emailing it.

Do Not Under any Circumstances Use Talk Talk!!!...Worst in Universe!!...Check 'Martins Money' Criticism!!

Yeah I got this on Wed, it says upto 1000mbps but I only get 600mbps download and upload.. Should I complain lol

http://s16.postimg.org/mju7a36ud/Screenshot_2016_03_10_23_57_00.png

This is a speed test from this talk talk Ufo broadband. In response to my last post

If talktalk were supplying broadband for free and a free holiday to the caribbean i wouldnt sign, dont need the hassle!

Im on talktalk fibre large, £10 a month Since Dec 2014, its been very reliable! Shame its only in York, otherwise would have signed up if it was available in Bradford.

Here’s my two cents on the whole talktalk are rubbish and I would never sign up to them.

Over the last three years I have had Sky ADSL, then moved to BT 38mbps fibre and now I am with talktalk also on the 38mbps. Sky service was flawless for me, the service never cut out the router could handle streaming HD contents around the house wirelessly. When it was time to leave for a better deal then made it easy and the call centre are in the UK which always help.

Joining BT was easy enough thanks to Sky letting me leave my contract a couple of days early, however then when it came round to the turn on day of my new fibre nothing happened even after I had the text that said my new service was live. I called the call centre who said wait a couple of hours, still nothing, I called back and they did a load of test and it turned out the openreach engineer and turned the wrong house on. BT then said it I would have to wait for an appointment and they were only Monday to Friday between 9 -5, no good when I work full time. After nearly an hour arguing with a lovely lady (not sarcasm) in India I finally got her to admit the openreach engineers work weekends although only for business customers, and after a bit more arguing she finally relented and booked in an engineer for the next day (a Saturday). The speeds I got from my connection (at least according to the speed tests) was the full 38mbps I was quoted, however the BT homehub5 was rubbish, it was slow, it really struggled to stream HD videos around the house wirelessly and if you put under load it use to reboot itself, the wireless would drop out. I tried everything I could find on the net to get it better and nothing worked, in the end I ended buying two switches and wiring all my different devices to the HH5. The next load of problems came when leaving BT like I did when I left sky I did it online and it but the change over date (which I couldn’t change) was one day before the end of my contract, I spoke to BT about this whom said they were going to charge me over £50 for ending my contract one day early (something to do with wanting the HH5 back), I spoke to various people at BT to see if they would waiver this for one day but when they know you are leaving the staff become blunt and unhelpful.

Now Talktalk, personally I don’t care about the data theft, most of us have so much information stored on various website at some point some of it will go walkabouts. I don’t know about anyone else but I bank with HSBC and they have called me 3 times in the last 5 years to say my card details have been compromised and they need to send me a new card, ie my details have been stolen off their systems. Due to BT being t**ts regarding leaving them I had to cancel my switch to Talktalk and sign up again, I spoke to the English call centre to do this and they were incredible helpful and waivered the delivery charge of the router and gave me something else off if a I promised to sign back up which I did. I then had to speak to the indian call centre to get a refund on my line rental as I paid the whole year up front. This is where talktalk really fail, the indian call centre is useless, I must have spoken to 5 people in one call until one of them got what I wanted and even then the refund didn’t happen they just credited the money back to my talktalk account which is not what I asked for. So I had to go through the process again and finally got my money back. The speeds I get with talktalk feel the same as BT, ie my downloads go at the same pace however the speed tests state if I am lucky I am getting 25mbps, the router as for me has been far more reliable then the HH5, my wireless has not dropped out once and everything else is wired in.

The long and short of it as that all these companies have millions of customers and some point some of us are going to have a bad experience. Would I go back to sky yes, would I go back to BT no but that is not because they made it hard to leave and the call centre lied to me, it is because the hardware was terrible.

??
They need your address to provide the service and your bank details for you to pay :smiley::smiley:

Would not sign a contract with, or give my details to Talk Talk, even if they were giving their product away.
I remember walking down the high street at the height of their latest hack calamity last year and they had Talk Talk salesmen in the street trying to get people to sign up and give their credit card details to a salesman There and then on a piece of paper; people were literally laughing in their faces. And rightly so.

Had broadband with SLY and it was just hassle after hassle, upgraded to fibre with talktalk for less than SLY wanted for BB, and the fibre with tlaktalk has been flawless.

If this comes to Glasgow I will be getting it the first day it is available.

Works out at around 100MBps??? thats pretty fast!!

1Gb fibre is being installed all through Ireland right now starting with the larger counties. I wish we had prices like this though!!

Good to see someone has started to invest in infrastructure after the hopeless pair that are BT and Virgin. Just a shame it's talktalk !

Pointless telling my mother in law and most people in the area as there all in hotels due to bloody flood damage!!!!'

1 Gb/s ??!?!? Almost as good as Bucharest

You have our sympathy.

I wished I lived in York, its a lovely place, oh hang on......

Pray to god you never have any trouble in the future that's when they really show you how committed they are to customer service

Only Virgin do real fibre optic.

Been with tt for about 8yrs now, never had any trouble

Never had a problem been with them for years

The worst utility service I have EVER had bar none, how they manage to retain their customers is completely beyond me, ineptitude gone stark raving mad, utterly useless

Avoid TalkTalk at all costs, my contract ends in 2 months and won't be renewing. Too unreliable and let's not even get started on the continuous attacks they experience due to their dodgy security.

Never had any issues me. Exchange right at the end of my street. Sky broadband is woeful i know that.

I'm in the area where it has landed but can't find how to sign up. Is there a contact number?

It might be the bottle of Shiraz I just had but this comment just made me spit all over my carpet. Only consolation is that the red has finished and I'm down to plain old vodka.

Oh yes and I wish I lived in York. Hot deal :smiley:

I do live in York, not quite the centre. But Talk Talk never they make a good impression of being incompetent.

So jealous, live in hull and I am stuck with kc and no other alternative

14 months to go on contract, then bye-bye Talk Talk and good riddance.
Already dumped their mobile sim and abandoned my number of 10 years, after it got spammed to oblivion with PPI calls, no win no fee and "you've won a prize" merchants. Which started about two weeks after the supposed data hack which "never" happened and was a pure co-incidence according to Talk Talk.
If you've got shares in Talk Talk, I'd sell them now - think there will be a tidal wave of customers leaving as their contracts expire over the next year...

Talk Talk? Do yourself a favor, pretend you are a talk talk customer and try to call them with a broadband problem. Unless they have improved dramatically be ready for a long wait probably followed by a disconnect on a chargeable phone call.

Wouldn't entertain talk talk!!! Never had a problem with Sky & will be going back to them once my BT contract ends.

I've been talk talk for 4 years now. They have been good. My speeds aren't great but that's will any supplier(unless I go virgin). I had one issue when the outside line broke, but they fixed it quickly and reimbursed one months line rental for free without asking. everytime it comes to renewal they always give a good deal. also get a new router out of them every year.

4k pr0n is so clear you can actually see the disappointment in their parent's faces :smiley:

Does anyone have any idea whether sky will cheapen there other packages. I'm not from York. But if there introducing 1gb speed. Surely 40 mb should be cheaper

I live in York, about 5 mins from the city center yet still cant get fibre of any sort.... wish they'd implement fibre fully before improving it even more so for those that already have it.

Good. Now this will force virgin to give us similar speeds. 4k pr0n are massive downloads.

Do you live in York? You have my sympathy.

I would rather shoot myself in the face than go with talktalk again. just saying...

disgruntled talktalk customer,

Birmingham

(p.s good deal though :man:)

I am their customer now and have bed experience. Can't wait to contact end and never again. I use normal broadband but still. I do not recommend this company.

1gb speed if there rolling this out virgin will be in trouble

I've just moved to talk talk, I pay £5 a month and get about 13mbs on speed tests. pretty happy with it so far tbh

I was on Talk Talk fibre £35.70 - moving to Sky Fibre £17.40 - no brainer.

no

I get 1Mb on a good day, makes me want to cry (or perhaps move to York). :smiley:
Still hot though!

I find it quite funny with the amount of people haying towards talktalk. I've been with them for over 2 years now on there fastest fiber package and everything has been good other than the recent hacks but none of my details were stolen. if i could get gigabit fiber with talktalk I would. one of the only providers to offer truly unlimited downloads, I've managed a few terabytes in one month and that talktalk don't slow you down at all even during peak times, hot from me.

Might need to change it to 1 Gbps (1000 Mbps).
the 1GB or 1000MB could be inferred as an allowance

Nah nah. You want the high quality stuff, gotta download it :-)

Cold - I live in London

Do you know how the subsidy works for the likes of Virgin? I'm furious about the damage they are doing (corporate vandalism in my view) but the local authority and politicians are disinterested. These are not emergency repairs - they are commercially driven and the reinstatement cost should reflect that.

This is not completely true, the government gave a grant to GigaClear to work on rural areas.

http://www.ispreview.co.uk/index.php/2015/09/footpath-fixes-for-sky-broadband-and-talktalks-york-ftth-rollout.html

Mr Oxbrow said, “They dig holes then leave them for weeks on end … the whole estate is one big mess and I’ve been in touch with the council to see if there is anything they can do to move them on because we’ve had enough of it. It’s not going to be worth the hassle of having broadband and I hope no-one else is having to go through what we’ve been through.”

I read this as New York initially... was a bit sceptical. Time for coffee I think!

I live on the first Street to get this and was offered a free 8 month trial as they needed testers

Even for free I said no to talk talk

I live in York but not a available for me. Very good offer though. Heat

It makes me want to move to York...

Talk talk - ruddy awful company - why would you sign up with this outfit

Shame poppleton isn't included.

Just think about us poor country bumpkins struggling along with 1.5meg (max) and you lot are being offered a gazillion megabytes. :confused:

I was with talk talk years ago, pre fibre and although their customer service on the phone were useless, the people on their web forums were very well informed and the customer service people from there were both very willing and able to help out with any issues in my experience.

Till the place floods again and we all have no connectivity for weeks.

Been with both Sky and Talk Talk and never had anything but great service. With BT now and had a nightmare of an experience when I joined ,ended up getting a small amount of compensation. Then they tried to charge me £5 for BT sport, but as explained to them it was included free in my contract. So there is no 100% reliable company

So fast that FBI is going to have problem to spy on and catch your data.

I had pretty good experiences with TT TBH, wouldn't hesitate to use them again if the deal was right.

When I stopped in Oxford on Monday I picked up two sources of Ultra Optic. I was jealous. So now York is a suburb of Oxford??

This is a great deal for people who can get this. TalkTalk residential may have had some bad press recently with the hacks but for the price compared to Sky I personally think it's worth a try. Let face it, there had been other big companies like Sony that had been hacked in the past, that doesn't stop people using their service, right?

Damn. Awesome deal. Kind of jealous of the people of York now. Birmingham next, maybe, TalkTalk?

Don't know what to vote. Cold for TalkTalk but Hot for what they offer :S

I live 12 miles away, but recently left for sky. Their broadband may not be any better but I'm saving £40 a month with sky.

Look at this guy, still downloading his pornography like it's 2002.

Learn how to stream granddad.

stupid auto correct. replace callous with call-out and by with my and the above makes a little more sense

I was a talk talk business customer for 3 weeks. Despite them being unable to get my service working (2nd line, not their fault, open reach were absolutely hopeless as always), I was actually quite surprised by their customer services. TTB are nothing like the normal TT, they tried everything with open reach and when they were unable to get my 2ND line to more than half the speed of my main line, they released me from contract with no argument. If I lived In York, I'd see if TTB could offer the service. They used to be f2s before the big three started monopolising internet access so some of the decent UK team still exist. The problem I had was due CCA underground by cable. They went through a phase of buying appalling cheap cable and it's hopeless. It halves the speed of ADSL services which when you are only getting 5 normally is a disaster. I eventually managed to get Origin to fight open reach and after about 4 months, BT relented and swapped by line to an A class line. They don't own up to it but they grade their lines and know full well that some are junk. If you are lucky and get a decent engineer, you might get some help. it took 6 callous for me.

The internet speeds are OK for their fibre. But the routers they send out are appalling.

They aren't very helpful on the customer service front.

Talk Talk, wouldn't touch them with a barge pole. After the widely published 'hack' of their systems last year where 157,000 customer details were taken, recently (this year) staff in an 'offshore' call centre were also arrested for data theft of Talk Talk customer details.

Answer to your (op) questions ... No and yes

Even if hell froze over and the world was due to end and I had to choose between the two, regardless of cost, there is no way on this planet ever would I consider either of these two providers, not worth it, sorry world, we end.

Was you supposed to post this on Tinder?

talktalk....unencrypted customer data in some of the worst hacks in the UK, worst peak speeds and customer service i've had to deal with and their retention service is frankly insulting once you are stuck on their contract.

a company i'd avoid like the plague regardless of price.