Sony KD55X8509 Ultra HD TV (refurb) - £599 @ Centres Direct

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Sony KD55X8509 Ultra HD TV (refurb) - was £999 Now £599.00 Delivered @ Sony Centres Direct

£599 £999 Centres Direct4 Mar 16

Source: HotUKDeals | Deals > Technology

Opening post

dead4red69

25 Feb 16

Packing in a 3D, 4K screen and one of the smartest operating systems about - Android TV - the Sony KD55X8509CBU demands a closer look.

4K Ultra HD TV b the ultimate in detail
With its revealing screen resolution of 3840 x 2160 pixels, the Sony KD55X8509CBU is ready for the 4K UHD revolution. The resolution is four times greater than conventional 1920 x 1080 Full HD, and it's a difference you'll really notice. The gain in resolution is especially visible and even close up, the detail and realism are awesome. Even other resolutions, thanks to Sony's X-Reality PRO 4K technology, are upscaled to near 4K standard.

Triluminos display and Motionflow XR1000Hz
As well as 4K, this Sony TV also boasts a Triluminos display, developed to produce truer, deeper and more natural shades of colour, with skin shades appearing far more natural. It's also fitted with Motionflow XR 1000Hz, which works especially well with fast moving action, such as sports events, removing the blur you can see with standard TVs. From a Hollywood blockbuster to a Formula One race, XR1000 makes a significant difference.

Active 3D for a thrilling experience
Once you've experienced 3D TV, ordinary TV just never seems quite the same. Images aren't just projected forward but appear to occupy the space behind the screen, too. Thanks to 3D active processing, the Sony KD-L55X8509CBU offers breathtaking levels of detail and realism.

Android TV
Offering the slick interaction of the best smartphones, Android TV is one of the smartest content managers and providers to date. Boasting features such as Google Cast, Google Play and Voice Search, this Sony is part TV and part giant smartphone.

Voice Search and One Flick Entertainment
Even with such a massive range of content, finding what you want is always easy. Voice Search means you simply say what you're looking for and let Android TV find it for you. Alternatively, one-flick entertainment gives effortless control of search functions via simple swipes on the remote's touch pad. Best of all, you can control all the major functions without your TV viewing being interrupted - thanks to the discreet pop-up menus.

Bass reflex speakers and Signal to Sound architecture
Although no match for a home cinema system or soundbar/base, the Sony KD55X8509CBU's sound system is one of the better ones. With bass reflex speakers, it offers a deeper and more powerful sound than you might expect. The digital Signal-to-Sound Architecture processing system includes technologies such as S-Force Front Surround for a more spacious sound, while Clear Phase produces a more natural sound quality.

If you're torn between the visual thrills of 3D and 4K TV then worry no more; with the Sony KD55X8509CBU you've got them both - and a lot more besides!

Refurbished models are products returned to Sony under the following circumstances: change of mind, faulty out of box, box damage or minor cosmetic imperfections. These products will be fully tested and repaired where necessary by an authorised repair centre. Whilst many of these products will be in as good as new condition, we cannot guarantee refurbished products sold will be delivered in the original packaging and may have minor cosmetic imperfections such as scratches, marks or discoloration. All refurbished products come with a minimum 12 months manufacturer's warranty.

All comments (243)

sparx1981

25 Feb 16 #1

Ordered this earlier. It was posted on here so thanks to that op. Dont know why it got removed tho

dead4red69 to sparx1981

25 Feb 16 #2

Hopefully they have enough to go around as I just placed an order myself!

When was the other deal posted?

killasystems

25 Feb 16 #3

Is this a decent tv can someone in the know pls advise thanks so i can order asap thanks

joerob1972

25 Feb 16 #4

Regarding the warranty, it says minimum of 12 months, what exactly is the warranty period

mcormack

25 Feb 16 #5

Hot!

sparky.shark

25 Feb 16 #6

thanks op, was getting fed-up with choosing a tv and I couldn't wait for a TV anymore. so just ordered this!

sradmad

25 Feb 16 #7

good find op, heat added

wordsworth

25 Feb 16 #8

this is a great price for a manufacturer refurb

dead4red69

25 Feb 16 #9

For those who have placed an order, which store is it coming from?

sparky.shark to dead4red69

25 Feb 16 #10

Wembley

sparky.shark

25 Feb 16 #11

that said though amazon reviews pretty poor - hopefully they've ironed out some of those bugs...
http://www.amazon.co.uk/Sony-KD-55X8509C-inch-1080-pixels/product-reviews/B00YN3RWOM

dead4red69 to sparky.shark

25 Feb 16 1 #13

Apparently the last firmware update sorted out most of the issues.

polly69

25 Feb 16 #12

This worries me i was going to order one but it may be marked or scratched.

we cannot guarantee refurbished products sold will be delivered in the original packaging and may have minor cosmetic imperfections such as scratches, marks or discoloration

dead4red69 to polly69

25 Feb 16 #14

They have the same wording on all their refurb listings, I think they're just covering their backs. If it arrives unfit for purpose I'll be sending it back.

dead4red69

25 Feb 16 #15

Mine is coming from Aberdeen, sounds like there are a few they want to shift, probably because the new models are out in a fortnight.

sparky.shark

25 Feb 16 #16

for a couple of hundred more you have the KD55S8505CBU or for a few hundred less other listings.

Cheers dead4red69.

polly69

25 Feb 16 #17

After reading the reviews i dont think i shall be buying one customers who have left reviews in January say that the latestest firmware hasn't fixed the issues and its next to use less, i suspect that Sony will have a lot of these sets to shift.

dead4red69 to polly69

25 Feb 16 #19

The review on HDTVtest is pretty positive and Sony are still issuing firmware updates.

http://www.hdtvtest.co.uk/news/kd55x8505c-201512194217.htm

Deedie to polly69

25 Feb 16 #20

at least one of those reviews does not even relate to this tv, and none of the reviews have been posted since the latest update

s3mon78 to polly69

25 Feb 16 #24

Sony are really poo when it comes to customer services . Well in my case my ps4 wouldn't turn on if I put it in rest mode to download updates ect? So I sent it for repair sony sent my faulty ps4 back saying they could not find the fault so they could not fix it ?? So now I'm sending it back for the 3rd time I'm supposedly being sent a brand new unit. But it won't come in a ps4 box or have any leads or controller. So basically there sending another reconditioned unit? Like I say the customer service is absolutely useless

nellygee8 to polly69

26 Feb 16 #57

I have this set, and can safely say the update has worked a treat, my apps much smoother than before

nellygee8 to polly69

26 Feb 16 #58

I have this set, and can safely say the update has worked a treat, my apps much smoother than before

Jaybeam to polly69

4 Mar 16 #115

I bought one of these last year from JL for £999 but with 5 year guarantee. However, as many have done I sent it back- as was disappointed. The panels are hit and miss and I found the OS really annoying. I know some seem to be happy so must be again a bit of a lottery as to whether you get a good one or not. The big problem I found out living with it for a week was ( as akin to most 4K tv's ) is they do not upscale standard freeview or std DVDs at all well- not as good as my Full HD Sony. At the moment there's still not enough 4K material - at least what I want to watch, available, so still feel I did the right thing in sending it back.

Deedie

25 Feb 16 2 #18

I have this tv, and I love it now that It has been updated to sort out the majority of the major issues. it is an impressive tv. sure the os throughs a wobbly every now and again, but just about every android device has these type of issues now and again.

I would imagine these tvs will be pretty much brand new, as loads of these were returned after a few days due to the issues. I almost returned mine a few times, but I'm glad I didn't. I had a problem since the beginning where the sound would drop for a second every minute or so, when outputting to surround sound system via hdmi. figured out a few days ago it was the hdmi cable that was faulty.

tomikgo

25 Feb 16 #21

this tv has normal interner explorer?

joerob1972

25 Feb 16 #22

If i order this and it arrives and i am not happy with it can i return it under DSR for a full refund

dead4red69 to joerob1972

25 Feb 16 #27

Yep

welshdad

25 Feb 16 #23

ahh dammit another good deal missed :disappointed:

gap30

25 Feb 16 #25

Thanks OP just ordered

polly69

25 Feb 16 #26

To late now anyway all gone, servers me right to much thinking and not enough buying.

666bandit666

25 Feb 16 #28

bought one - its coming from Belfast!! God knows what happens regarding returns if required????

gap30

25 Feb 16 #29

Has anybody got a link for the best settings for this tv

dead4red69 to gap30

25 Feb 16 1 #30

http://www.rtings.com/tv/reviews/sony/x850c/settings

whoreallycares

25 Feb 16 #31

all gone it appears

gap30

25 Feb 16 #32

Thanks

shub

25 Feb 16 #33

just ordered
have question - its says 4K Android TV with dark c

what does dark c means?

dead4red69 to shub

25 Feb 16 #34

I think it's 'chrome stand'.

TwistedNerve to shub

25 Feb 16 #36

dark chrome mirror stand... the blurb got a bit chopped off

sam_smith01

25 Feb 16 #35

Missed it

stupot76

25 Feb 16 1 #37

POSITIVES
• Triluminos Display for realistic, vibrant colors
• Excellent price for a Sony 4K TV
• Social Viewing feature
• Excellent connectivity options
• Full Smart TV functionality with numerous apps
• Compatible with all major streaming media platforms
• Compatible with Sony Video Unlimited 4K video service

NEGATIVES
• Edge—lit LED lighting instead of full-array LED backlighting
• Lacks Extended Dynamic Range
• Blacks on screen are bluish and hazy at times
• A bit thick for a 4K TV
• There are cheaper 4K models with the same size and full-array LED backlighting

dead4red69 to stupot76

25 Feb 16 #39

Even at £999 I cannot find a cheaper tv which is the same size 4k and includes HDR, which models are you referring to?!

stephenashforth

25 Feb 16 #38

Can't believe that I missed this. Only evening that I am out this week and I miss a cracking deal on a TV that was genuinely interested in. Oh well, back to the drawing board!

golfer2007

25 Feb 16 #40

the number of Sony refurb deals over the last 18 months is astounding. Their QC is appalling.

sparky.shark

25 Feb 16 #41

anyone recommend a wall bracket?

sparky.shark to sparky.shark

27 Feb 16 #64

Anyone? Mines due for delivery 03/03.

murcielagone

25 Feb 16 #42

I had this TV from John Lewis for 2 days but then returned it. The design is beautiful, but when viewed in an angle the colors disappear and become gray. I had a Sony Z2 mobile that had the same issue. Android TV as an OS is a good start but nothing can compete with LGs WebOS at the moment. If you are not too fussy about viewing angles then it could be a great deal, I think.

Deedie to murcielagone

25 Feb 16 #49

what sort of angle are we talking here. due to the layout of my living room, no matter were you sit your viewing this tv at an angle, and its been great. it replaced an older hx803 bravia that I always had to swivel the screen around when using it. the viewing angle on this tv is night and day in comapison

cowser999

25 Feb 16 #43

Keep refreshing page just got one

jimbodeni

25 Feb 16 1 #44

I've stuck with this TV over the last 6 months and the firmware is finally stable so this is a good time to buy!

grahamchalker

25 Feb 16 #45

what if you don't care about firmware as you won't be using the built in features and just using what you plug in. My point is what do you who own it think of the picture. What's it's input lag lag gaming what's it like when football is on any phosphor trails?

Deedie to grahamchalker

25 Feb 16 1 #50

for gaming its excellent. also got a vu+ solo 4k satellite receiver plugged into it. the astra 4k test channel is excellent, the hd channels that I get are excellent. sd channels on the other hand are not great, but not too bothered about that. not used the built in sat tuner, so cant comment on that, but apparently its pretty limited. no twin tuner setup, even though it has 2 tuners. apparently coming before 31st march, but subject to change apparently.

Bisham to grahamchalker

26 Feb 16 1 #60

Firmware for this TV is relevant as it affects the whole Android OS and apps system, e.g. remote unresponsive and lagging changing channels, issues with HDMI connected devices requiring reboots, lipsynch issues, not playing 5.1 sound formats for Netflix, etc, to name a few. However, apparently latest updates have fixed most issues and just HDD recording and PIP/PAP to be applied now. Picture-wise it's one of the best in its price range and motion is handled well, with no phosphor trails as its an LCD panel not plasma.

bigdarlodave

25 Feb 16 #46

Cheers OP went for another refurbished one but was not aware of the site , £259 for something that is costing £429 in other shops so bang on.

sparx1981

25 Feb 16 1 #47

Built in freesat, built in freeview, built in android, built in chromecast, 4k, 55 inch plus other bonus features. Seriously not seen another tv with all of this on offer for cheaper.

Deedie

25 Feb 16 #48

in comparison too what?

are we talking a couple of mm here lol

or are we talking about how intelligent this "smart" tv is.

if its the later, they don't come much smarter

AJ92

25 Feb 16 #51

Anyone else have issues paying with Credit Card?????

Deedie to AJ92

26 Feb 16 #54

don't think its available anymore

dead4red69

25 Feb 16 #52

Have you tried 3d? If so, which glasses did you get?

Deedie

26 Feb 16 #53

not tried 3d, as the glasses I have from old tv don't work. but there are cheap ones on amazon that work well.

AJ92

26 Feb 16 #55

To buy something else.

Deedie

26 Feb 16 #56

don't know. never bought anything from them

gap30

26 Feb 16 #59

Hi I ordered this tv last night can you give any tips on how to get the best out of it

murcielagone

26 Feb 16 #61

Just the usual. walking around in the living room and not necessarily staring at the TV from the middle, angles. Maybe it was just me, but again it is also the OS that I didn't like much.

grahamchalker

27 Feb 16 #62

got a VU Solo 2 myself non clone. Is there any 4K channels on yet? Thought BT ultra might have appeared by now but it's only available with a BT box apparently.

grahamchalker

27 Feb 16 #63

got beat to the bargain as I clicked to buy it and the option was greyed out and 10minutes later 404 error. I'm holding out that end of April/May some of the flagship screens will take a good price cut.

dead4red69

27 Feb 16 #65

7th for me, they offered the 4th but I couldn't do that day

shub

27 Feb 16 #66

same mate -- due 3/3 by DX

shub

27 Feb 16 #67

support page and latest firmware

http://www.sony.co.uk/support/en/product/KD-55X8509C

sparx1981

27 Feb 16 #68

I called the store an it they said its dispatched. I've not seen confirmation anywhere of this though

666bandit666 to sparx1981

27 Feb 16 #70

Me neither, not a whisper since invoice!!

sparx1981

27 Feb 16 #69

Just checked my account and still says not yet shipped. God knows why the store manager told me it had been dispatched. I could have collected it this weekend if it was still instore.

dead4red69 to sparx1981

27 Feb 16 #72

Even though I spoke to the delivery company earlier, my status is still showing as not yet shipped.

gap30

27 Feb 16 #71

same rang the belfast store today and the guy said it is getting dispatched on Monday from the warehouse

Not heard anything off them

sparx1981

29 Feb 16 #73

Finally got a phone call today saying it could be delivered on the 3rd.

dead4red69 to sparx1981

3 Mar 16 #82

Did yours arrive?

gap30

1 Mar 16 #74

Have been chasing up the Belfast store on this who tell me they are currently waiting for stock

Guy says they should have stock in on Thursday but did not sound convincing

dead4red69 to gap30

1 Mar 16 #76

I guess they know their tech guys have Tv's they're working on?

sparx1981

1 Mar 16 #75

Waiting on stock for a refurb??? How can he schedule in a refurb? Luckily mine is supposedly en-route to me as I sold my old set at the weekend.

gap30

1 Mar 16 #77

Hopefully I get it sooner rather than later

shub

3 Mar 16 #78

got mine - doing firmware upgrade..

AJ92 to shub

3 Mar 16 #80

What condition is it in?? & who was the delivery company?

gap30

3 Mar 16 #79

Had an email its on its way :smiley:

dead4red69 to gap30

3 Mar 16 #81

Me too, roll on Monday!

dead4red69

3 Mar 16 #83

Did yours arrive?

sparky.shark

3 Mar 16 #84

Yes it did. On my way home now. though I wont be able to do anything with it until late evening.

666bandit666

3 Mar 16 #85

Only just had dispatch notification after chasing Belfast store and Sony HQ. Not arriving until 11th - ranks amongst worst internet purchases for customer service and contact. I've had better 99p eBay purchases - the service so far has been a joke!!

shub

3 Mar 16 1 #86

condition is excellent and it was delivered by DX

sparky.shark

3 Mar 16 1 #87

its huge!!! I think I should of gone for a 50". oh well, its currently updating its software, i'll play with it over the weekend as I about to go to sleep. didnt notice any lag for the short time I spent with it. youtube 4k videos are stunning! no issues with hardware all appears new, no marks etc.

Bisham to sparky.shark

4 Mar 16 #102

I thought that going from a 42" to a 55" but its surprising how quickly you get used to it, then you'd have wished you got a 65"...or is that just me...:wink:

sparx1981

4 Mar 16 1 #88

Got mine yesterday evening. Love the TV. Very thin bezel. Only issue so far I've found is that sometimes the lip sync on some youtube videos isn't the best. That said it could easily be down to an individual movie. I watched a movie on Wuaki on the TV last night and no issues at all.

Would love to see a Flixster app for Android TV but that isn't a problem with the TV itself

zackariah

4 Mar 16 #89

Back in stock if you wanted one move quick!!!!!!! I got one a few days ago and they wont last long

dead4red69 to zackariah

4 Mar 16 #91

How was the condition?

SweatySock

4 Mar 16 #90

http://gifstumblr.com/images/tv-evolution_1476.jpg

Baggies83

4 Mar 16 #92

I have owned this tv for 6 months and i can honestly say that it is brilliant and anyone buying will be happy especially at that price. Even before the firmware updates I was not disappointed and personally I couldn't understand why there were so many negative comments and reviews. The fact it has android built in and you can run kodi on it is really the icing on the cake.

Elevation

4 Mar 16 2 #93

Well that's not exactly the best selling point for a TV. I want mine to last at least 6 years.

Bisham

4 Mar 16 1 #94

These models are a lot of TV for your money. However, might be worth having a quick skim through the 60 pages of the owners thread on AV Forums - https://www.avforums.com/threads/sony-kd-x850-c-owners-thread.1963228/ - as no doubt you're getting a refurbished unit that probably someone on there has returned for various reasons. Good luck as it seems to be a bit of a panel lottery.

kicker0741

4 Mar 16 #95

I work in Pc world as they don't have in house technicians they took over a month to fix one that wasn't turning on idk how reliable the refurbishment ones are so I would take it into account

toonarmani to kicker0741

4 Mar 16 #107

No one believes anything PC World say .... :confused:

... unless it's about an £80 Monster HDMI cable, then they are definitely worth the money :wink:

zhongfeng190

4 Mar 16 #96

its now £549.. Just ordered one. I cant complain too much when its at this price. If not good, I can still return it back to them.

SweatySock

4 Mar 16 #97

Looks like price has dropped to £549... Says £599 on the first page but when added to basket it goes in at £549. Need to talk to the wife...

dead4red69

4 Mar 16 #98

The panel lottery seems to affect the 65 inch rather than 55 inch version.

johnyfav

4 Mar 16 #99

Showing as 549? Is that right?

rev6

4 Mar 16 #100

:confused:

tooner

4 Mar 16 1 #101

Damn I missed this at 599, no way I'm going to pay 549

johnyfav

4 Mar 16 #103

I was just saying "I think that's even better" as I was typing... Got a little bit excited.

RobiCraig

4 Mar 16 #104

Also coming up as £549 but payment won't go through so must be gone?

Let me know if anyone is successful. Cheers

hecs1234

4 Mar 16 #105

System is slow but managed to get one at 14:00hrs.

hecs1234

4 Mar 16 #106

Order Number WEB-
Order Date 14:00, Friday 4 March 2016

Quantity Model Product Price Total
1 KD55X8509CBU.A Refurbished: 139 cm/55" 4K Android TV with dark c £549.00 £549.00
Subtotal £549.00
Appointment Delivery £0.00
Order Total £549.00

shub

4 Mar 16 #108

this is shocking - can I request the difference to be refunded ?

dead4red69 to shub

4 Mar 16 #122

I called to try and was told that they couldn't do it.

mcormack

4 Mar 16 #109

OOS!

Zaim2012

4 Mar 16 #110

This is a bargain at £549, I ordered mine at 11am for £599..

nowtbeta2do

4 Mar 16 #111

Trying to buy it now. The payment page will require you to have 3D secure activated with certain cards and even though my cards are activated (called the card providers to confirm) none of them worked (post office and halifax). Used HSBC current account card instead and thats gone through fine.

Also, the payment page, check out web receipt are saying its £549.
Thanks for posting OP.

RobiCraig to nowtbeta2do

4 Mar 16 #116

Same here on my Bank Of Scotland card & the account is verified. Only card I have at work so missed out.

Chris-TT

4 Mar 16 #112

the buy button is grayed out now.

Bisham

4 Mar 16 #113

Gone OOS again...

dfrance2

4 Mar 16 #114

I accidentally added 2 to my basket so expect one to come up again shortly! Also it's showed up as 599 in my basket can I ask for 50 refund?

zackariah

4 Mar 16 #117

Nah I mean I ordered one a few days ago but have not yet received it.

zackariah

4 Mar 16 #118

LOL

666bandit666

4 Mar 16 #119

They'll be another one back on the system soon. I bought another to be guaranteed at £549, they intend to cancel this and honour the £549 price refunding the difference. Distance selling regs was my reason for purchasing a second as I could just have returned the first for refund. No point though if they're sensible about it which they appear to have been at the Belfast store.

dead4red69 to 666bandit666

4 Mar 16 #123

Aberdeen wasn't as sensible.

ViolatorX

4 Mar 16 #120

Nice
Bagged the 65inch for 999. Really made my day getting such a big discount..

saayinla to ViolatorX

4 Mar 16 #126

Mine was £999 when I put in Card details, and after confirmation, price had gone up £100. Emailed the store, awaiting a response. Either I get a refund of the difference or I ll cancel, It was an impulse buy anyway.

Also sent them screenshot to prove price was £999 when putting payment details in.

microbar

4 Mar 16 #121

Looking at the amazon reviews will leave this alone,the latest software update has still not ironed out how the tv responds to even basic commands like channel change. android has not integrated well with smart tvs.

666bandit666

4 Mar 16 #124

As discussed on the phone earlier, when your TV arrives please give me a call and I will reimburse the £50 difference.

morrig

4 Mar 16 #125

No its not just you went from 32" to 46" and that was a wow but going to a 55" was not,wanted a 60" but not able to fit in corner on wall support.

ViolatorX

4 Mar 16 #127

Ill keep an eye out. Mine is still show as 999 on site and pending by bank

saayinla

4 Mar 16 #128

I got reply saving £100 is being refunded.

Bungle2

6 Mar 16 #129

For those that have ordered, how are you finding the condition of the unit received? Also how are you finding the latest version of android tv after upgrading? I would imagine that most of these are returns due to buggy android tv. (I have ordered one btw, great deal as long as android tv is useable these days)

Jaybeam to Bungle2

6 Mar 16 #130

Yes you're right. Chance when buying new let alone the ones that have been returned probably because of issues. Hope you are lucky with yours!

jazzyje to Bungle2

7 Mar 16 #131

I say so far so good. Haven't noticed any issues.

jazzyje

7 Mar 16 #132

Any success with getting £50 refund? Pls How did you go about getting £50 refund?

666bandit666 to jazzyje

7 Mar 16 #142

As there was stock at £549. I bought another and suggested under distance selling regulations I would just return the £599 one if they didn't refund the £50 difference. They agreed in writing and then cancelled the £549 order.

Bungle2

7 Mar 16 #133

Sounds promising , did you update to latest firmware? I think latest version is v3.317 from 17-02-2016 looking at this http://www.sony.ie/support/en/content/cnt-dwnl/prd-tvhc/bravia-kd-4Kmodels-firmware-upd-v3317-eub/KD-55X8509C

I don't know whether the TV does this normally over wifi or if it is a manual usb stick upgrade job?

dead4red69

7 Mar 16 #134

Mine seems like it might be a dud

schooleydoo to dead4red69

7 Mar 16 #135

Any more info of the fault for other people to look out for? In what way do you suspect it is "a dud"?

dead4red69

7 Mar 16 #136

It keeps on resetting itself.

Bungle2

7 Mar 16 #137

Did you do the upgrade to latest firmware? I have read that when updating the tv will turn on and off many times and it can take a long time to finish the upgrade. Hope your tv is ok

dead4red69

7 Mar 16 #138

The latest firmware was already installed. It looks like it's a hardware issue so will have to go back. Hopefully that won't be too much hassle!

Bungle2

7 Mar 16 #139

Oh dear, that's a shame. Wonder how many others will turn up dud from this deal. Hopefully returns will be easy with this supplier.

dead4red69

7 Mar 16 #140

Hopefully not too many. I'm really disappointed!!! I purchased a Sony refurb last year and it works perfectly.

gap30

7 Mar 16 #141

Finally got my delivery date for this Thursday

3 weeks to deliver a TV lol

666bandit666 to gap30

7 Mar 16 #143

Agreed. Mickey Mouse service. Had better 99p eBay purchases.

dead4red69 to gap30

10 Mar 16 #156

Did yours arrive OK?

Bungle2

7 Mar 16 #144

Oh dear, this is starting to sound like a bit of a farce :disappointed:

dead4red69

7 Mar 16 #145

I think I'm the only one who has been unlucky so far, if it comes back in stock I'll order again.

schooleydoo

7 Mar 16 #146

Ordered 3 days ago at £549. Got a delivery date of Monday. Happy with that service tbh.

zackariah to schooleydoo

7 Mar 16 #147

Yeah I ordered wednesday and was contacted friday to arrange a delivery date.

666bandit666 to schooleydoo

7 Mar 16 #148

My first delivery date was over 3 weeks from purchase. Heard nothing from store for over a week after purchase, had to chase myself.

Bungle2

8 Mar 16 #149

Yeh got a text from delivery company last night saying delivery scheduled for 23rd, 23rd wow, that's a long time for delivery. Didn't text back to accept the date so hopefully they will call today to reschedule.

AJ92

8 Mar 16 #150

Why don't you call them back and ask to reschedule?? I have done that with different delivery companys.

Bungle2

8 Mar 16 #151

That's exactly what I did, its coming next week now. Still pretty slow but next week actually suits me as busy all this weekend.

Zaim2012

8 Mar 16 #152

Mine's arriving this Friday.

jazzyje

9 Mar 16 #153

Just got a reply back from Sony Centre saying they can't refund £50.

Oh well.. was worth a try

Thank you for your e-mail and your recent purchase from Sony.

I can confirm that the correct price of the TV you purchased is £599. Which is the price you paid.

Unfortunately there was a glitch on the website which caused this product to be displayed at an incorrect price and any orders placed during this time where not processed at checkout. This issue was quickly resolved and the item was returned to the correct price.

Therefore we are unable to honour your request of a refund as the price was correct when you purchased it and it was also correct before becoming sold out.

666bandit666

9 Mar 16 #154

That's a lie on their part. I've got the invoice and credit card statement to prove they accepted the transaction.

666bandit666

9 Mar 16 #155

Here's my email.

Order Number WEB-xxxxxx
Order Date 14:18, Friday 4 March 2016

Quantity Model Product Price Total
1 KD55X8509CBU.A Refurbished: 139 cm/55" 4K Android TV with dark c £549.00 £549.00
Subtotal £549.00
Appointment Delivery £0.00
Order Total £549.00

Paid by MasterCard

gap30

10 Mar 16 #157

Yes got it today, its all good

Still messing about with stuff there is so much to figure out lol

dead4red69 to gap30

10 Mar 16 1 #158

Fantastic news.

It's back in stock again so I've just ordered another, hopefully this one will work!!!

dead4red69

10 Mar 16 #159

Those of you who have had this delivered, does it stand up straight? The one I'm returning leans forward a little, I wasn't sure if this was common or not?

tom6195

11 Mar 16 #160

Tempted to order but reading reports of bent smashed and crooked screens?

dead4red69 to tom6195

11 Mar 16 #162

Nobody who ordered this model has reported that.

tom6195

11 Mar 16 #161

Does this have up scaling?

dead4red69 to tom6195

11 Mar 16 #163

Yes, 4k upscaling

grahamchalker

11 Mar 16 #164

ordered the X90C at £799.

Anyone know the returns policy if it's naff?

666bandit666

11 Mar 16 #165

Mine looks good out of the box but batteries left in one of the remotes that have leaked. Remote doesn't work!!

Bungle2 to 666bandit666

11 Mar 16 #166

There's a fair chance that the batteries have leaked on the contacts, if you scrape the residue off it might start working again. Not that you should be having to fix this type of thing ofcourse, just trying to help in case you don't want to send it back. Pretty bad of Sony to be sending them out in that condition tho!

mariolj

11 Mar 16 #167

website is down I think, takes ages to load up. shame silver is out of stock, will have to go for black but for this price can't complain.

AJ92

11 Mar 16 #168

Contact the the store that sent it to you and they might send a replacement or Sony direct.

666bandit666

11 Mar 16 #169

Thanks, all in hand already.

AJ92

12 Mar 16 #170

Anyone know how to access PIP??

666bandit666 to AJ92

12 Mar 16 #172

Played with it last night. Needs 8th March update. It's under the action menu I think.

tom6195

12 Mar 16 #171

Is this expired now?

tom6195

12 Mar 16 #173

Definitely expired

dead4red69 to tom6195

12 Mar 16 #174

It keeps on coming in and out of stock.

sparky.shark

12 Mar 16 #175

what were you watching (tv/sat/youtube etc) and what did you pip? I cant seem to find it...

also so im clear do you have one type of update or two. so one for android (mind says already up to date) and a sony f/w update? or is it just rolled into one? cheers

666bandit666

12 Mar 16 #176

I downloaded the Sony update off the web and installed via USB 8/3/16 is its date I think.

You need another source available. I had PIP between the TV and Amazon Fire stick.

Just looked again and it's not there. Odd!!

mariolj

13 Mar 16 #177

does anybody know if this model is a va or ips panel? Thank you.

gap30

13 Mar 16 #178

What sound settings is everyone using?

I am using the bog standard built in speakers

Zaim2012

14 Mar 16 #179

Managed to set mine up yesterday, arrived in a brown box but it looks brand new.

Will be testing this on the weekend.

tom6195

14 Mar 16 #180

Still expired?

dead4red69 to tom6195

14 Mar 16 #184

Back in stock if you're interested

666bandit666

14 Mar 16 #181

PIP seems to work when using HDMI as source but when using digital Tv source, PIP not available????

Vegeta

14 Mar 16 1 #182

Back in stock again for those who missed it!

spritey

14 Mar 16 #183

I almost bought this... Frustrating!

I just can't bring myself to buy a 4K which isn't OLED, even though the price difference is massive.

tom6195

14 Mar 16 #185

Ach I'm so tempted but put off by the refurbished tag !

tom6195

14 Mar 16 #186

Can someone tell me what the width of the stand is? Thanks

dead4red69 to tom6195

14 Mar 16 #187

Dimensions of 55" TV stand: 25" by 9".

I purchased a Sony refurb last year, it's absolutely fantastic and I saved a packet.

tom6195

14 Mar 16 #188

Ordered! Went for the CT380 soundbar too! Looks like mine is coming from the Wolverhampton store?

nowtbeta2do to tom6195

15 Mar 16 #190

I ordered this the last time it was in stock and our email said the wolves store too (we live in dudley). I called them up to ask if i could collect it from the store but they said stock comes from the sony warehouse, the store name seems to be who "handles" the order.

I unboxed ours last night. Very happy with it for the £549 we paid. The updates take a while, like 30-40mins.

mariolj

14 Mar 16 #189

ordered :smiley: oos now again

nowtbeta2do

15 Mar 16 #191

I was the same but our TV was in perfect condition, no scratches, no scuffs, no finger marks even. It was re-packaged in a generic box but packed properly. I rang the sony store on the receipt after ordering and the chap said the majority of stock was customer returns due to os issues. Firmware updates seem to have sorted that.

Our 2 yr old smashed our 8 year old kdl40w4500 (god rest its soul), he threw a toy spanner at it (oh the irony/coincidence). This fitted our criteria perfectly, 4k, 3D, and most importantly HDR. Good reviews too.

Hope that helps.

Bungle2

15 Mar 16 #192

I didn't know it had HDR too, that's a pretty good bonus!

tom6195

15 Mar 16 #193

Does it?

Bungle2

15 Mar 16 #194

Well I didn't think it did either, but according to sonys product page, it does http://www.sony.co.uk/electronics/televisions/x8500c-series

ctrl-f hdr

tom6195

15 Mar 16 #195

Result! I did notice that the 55" is edge lit and the 65" is direct-lit will this make much difference?

tom6195

15 Mar 16 #196

Just got a text from Sony my TV is due for delivery on 21/03 by Dx :smile:

Vegeta

15 Mar 16 #197

It can handle HDR but this TVs brightness peaks at around 330cd/m2 whereas "proper" HDR TVs brightness peaks at over 700cd/m2.

I'd like to call it HDR Lite :smile:

spritey to Vegeta

16 Mar 16 #200

Correct - this TV does not meet the specification for Ultra HD Premium.

An LCD-LED TV actually needs to meet the following specification to be certified;

More than 1000 nits peak brightness and less than 0.05 nits black level;

An OLED peak brightness can be lower (540nits) as it can get to a much lower black level than LCD-LED.

It's one of the main reasons i resisted.. I'm still on a 55" Samsung 1080p LCD-LED. As 4K, HDR and OLED is going to be the main "Must have" upgrade reasons for many years to come (As 8K is going to be long long way off and arguable in the same vein as 4K, not worth it unless youre over 65"). It makes more sense to splash out more and have a set i wont need to upgrade for 5+ years.

Vegeta

16 Mar 16 #198

Back in stock but now £649.

zackariah to Vegeta

16 Mar 16 #199

yep I spotted last night they put up most TVs by £50

bacondoublechee

17 Mar 16 1 #201

Mine arrived yesterday, paid £550 and very happy with it so far. A big upgrade in picture quality from my 8 year old LG.

tom6195

17 Mar 16 #202

A lot of negative comments on the thread for the 49" refurbished making me feel uneasy about pulling the trigger on the 55" :disappointed:

nowtbeta2do to tom6195

17 Mar 16 #204

If it helps, I'm very happy with our 55"... although I would say that coz I was bigging it up to you.

dead4red69

17 Mar 16 #203

I don't think a damaged KD55X8509 has been delivered.

Bungle2

17 Mar 16 #205

Mine arrived earlier in the week although not had a chance to give it a go yet. After all the horror stories appearing over on the 49" thread though thought I'd better unbox and switch on for a couple of mins to check screen, all looks ok so far. Will give it a good testing over the weekend.

dead4red69

17 Mar 16 #206

My replacement set arrives tomorrow, fingers crossed!

dead4red69

18 Mar 16 #207

My replacement has arrived, still in its original box and so far so good!

tom6195 to dead4red69

18 Mar 16 #208

What was wrong with your original set mate?

dead4red69

18 Mar 16 #209

I think the motherboard was faulty, it would play something OK for five minutes or so, then turn itself off and the led light on the set would flash red three times.

AJ92

18 Mar 16 #210

:confused: Oh no it's increased again to £750 :disappointed: argggg

tom6195

18 Mar 16 #211

Crazy. Hopefully it's a sign of just how good these sets are :smiley:

Mine comes on tuesday, I need to get to ikea over the weekend for a new tv bench!

rizarekta1

18 Mar 16 #212

mine came damaged today. it's a joke that sony would sell such crap. I'll be calling tomorrow for a refund

dead4red69 to rizarekta1

18 Mar 16 #213

Who delivered it?

mariolj

18 Mar 16 #214

mine should arrive tuesday, start thinking was it worth it?

dead4red69 to mariolj

18 Mar 16 #215

I'm delighted with mine

mariolj

18 Mar 16 #216

I hope I will be able to say the same next week :smiley:

rizarekta1

19 Mar 16 #217

NYK Logitics.
Spoke to the designated store and they told me i'll have to wait till Monday for an answer as Sony offices are closed. Frustrating.

Bungle2

20 Mar 16 #218

Had a chance to give mine a bit of a test now. Everything seems to be working, except mine seems to have this problem with unresponsive remote control, weirdly this is only on the picture setting menus etc, ie it doesn't happen in an app such as YouTube or Amazon . This screams software bug to me but I thought they had fixed all this by now. I ran the update to the latest firmware v3.315 so seems weird to still have intermittent remote responsiveness on the menus. Has anyone else seen this issue on their sets?

AJ92 to Bungle2

20 Mar 16 #219

I don't have this TV but I do have 2x 3D, 1x 4K Sony Androids and I have had the issue a few times but it works again within 5minutes so it doesn't bother me much. There has been occasions where it's been more than 5 minutes and nothing happens so I just unplug from the wall and then back in but that's very rare for me.

Bungle2

20 Mar 16 #220

Thanks for this, I tried a factory reset after the firmware upgrade earlier, and this seems to have sorted it. So I guess it was just something that was left over after the upgrade, or that didn't complete quite fully. Anyway it hasn't lagged on remote input since. :smiley:

tom6195

21 Mar 16 #221

Anyone received theirs yet?

rizarekta1

22 Mar 16 #222

My friend received his, another poor refurb. This one has the blinking red lights and distorted picture!

Better off paying £900 for a new one.

tom6195 to rizarekta1

22 Mar 16 #223

Eeep!

Mine arrived this morning but I won't unpack it until tonight hopefully it's all good

rizarekta1

22 Mar 16 #224

Yes, hopefully you got one of the good ones!

mariolj

22 Mar 16 1 #225

got mine today, it has silver/mirror stand rather than dark chrome but it don't bother me. Easy to set up, first thought touch pad remote doesn't work but realise you need to pair it up. TV reset it self once but run smooth after that. Picture is truly amazing, so far very happy with it :smiley:

tom6195 to mariolj

23 Mar 16 #228

What kind of condition is yours in mate?

tom6195

22 Mar 16 #226

Just set mine up, also came with a silver chrome stand as opposed to a dark one but not too fussed about this.

Noticed a very minor surface scratch on the screen after much inspection but doesn't look to be affecting the actual operation of the set and couldn't see it when watching any tv shows or cricket.

Still fiddling with the picture settings does anyone have any recommended ones? Ta.

dead4red69 to tom6195

22 Mar 16 #227

I posted some on page 1 or 2 which I've basically used but have altered the motion settings.

tom6195

23 Mar 16 #229

Been thinking .. What are the chances of this tv coming down in price later in the spring?

IIRC the 55W829 came down to £649 last May at John Lewis ... I'm tempted to return mine and wait a few more months in hope of a JL deal.

mariolj

23 Mar 16 #230

Mine is in brand new like condition, no marks or scratches, bit dirty and glue residues at the back but wiped it and it's fine. This is a first time I have purchased refurb ever and must admit was bit sceptical but so far so good. For this price I think it was a bargain.

tom6195

23 Mar 16 #231

Which store handled your purchase mate?

tom6195

23 Mar 16 #232

Mine came in the original box and shrink wrap and I also had to wipe the screen down thoroughly.

Unfortunately I did find a very faint surface scratch probably the length of your index finger which wouldn't come out with any wiping with a microfibre cloth.

Aside from this I'm really loving the picture quality from this set :smiley:

tom6195

23 Mar 16 #233

PS. Does anyone know where I can get hold of some UHD videos to test it out ?

mariolj to tom6195

23 Mar 16 #235

YouTube just type/say 4k videos

mariolj

23 Mar 16 #234

Leeds I think

tom6195

23 Mar 16 #236

My chrome stand also shows signs of usage and there is some backlight bleed in the corners and around the edges :disappointed:

dead4red69

23 Mar 16 #237

Mine has occasional, very slight light bleed in the bottom two corners. Most of the time I don't notice it. Some light bleed is normal, how bad is it?

tom6195 to dead4red69

24 Mar 16 #238

It's mostly noticeable whenever there are black borders on the scene

mariolj

24 Mar 16 #239

Are youtube test videos good enough to test light bleed?

rev6 to mariolj

24 Mar 16 1 #240

A black image will do.

tom6195

24 Mar 16 #241

I'm afraid I'm now angling towards sending mine back and waiting for it to come down in price new later in the year :disappointed:

Does anyone know what the returns procedure is? Thx

tom6195

24 Mar 16 #242

Anyone else noticing a strange noise sound coming from the tv when you change channels on sky?

666bandit666 to tom6195

24 Mar 16 #243

My sky is over RF and Magic eye to this tele currently then optical to sonos soundbar. It struggles decoding the deep rumbling type sound and the output from the sonos is odd to say the least. Last Sony was the same but sonos okay on all other sources so guess it's tv???!!

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