It just so happens I am an oap and 1gb is more than enough and I will tell you why. I don't walk about with my arm half raised, glancing down every second to see if anyone has contacted me because I am not that important. Even the Queen who is marginally more important than you or I, dosent feel it necessary to keep an eye on such things. Neither am I one of those parents that I see on the bus everyday ignoring their child whilst they tap merrily away on their larger than life phones. Yes, I do consider your post to be slightly offensive and as such, remind you of one thing, one day it will be you.

totally stupid comment!

I am not an OAP ...... but strangely enough have a full time job - so I do not have my phone running Spotify / YouTube / Netflix 24/7 ..... which means my phone is used for mobile data purposes . email / twitter / facebook / news fees etc ..... when I want to watch movies I use a TV or tablet on broadband based WiFi

as a result on sensible usage my monthly data consumption is way less than 1GB

those who use 20 / 30 / 50 GB per month of mobile data, either ain`t got a job or do not understand the concept of mobile data .... one of the reasons Three is killing off the One Plan !

EliTom

Must have set an alarm to post it 1m after

Edit : heat added anyway!

May be because it has been posted 4 times since January.

So does this continue every 30days for the same price?

Many thanks.

thanks @rodman.

Still says £7.45 on that link for 1000mins/1GB.

@Mother222, is this a new deal? It's on their website for £7.45/mo and I don't see anything new on Uswitch.

Just signed up for the 1000 minutes 5000 txts and 1gb data for £5.95 a month.

Got this a couple of weeks back and wanted another for a friend, but see it's been pulled and only the 500mins version is available. But the support guy did say that they may have Spring deals coming in a couple of weeks (nothing definite). Anybody know anything about this? Haven't been with them before.

He said that if we get the 500min deal now, they probably wouldn't allow a switch onto a new online deal later, so maybe best to hold off a couple of weeks?

now only 500min and 5000txt same 1GB data

My transfer complete on Friday, was without data connect for about 18 hours, just waiting now for my online account to catch up, no usage showing since before the transfer, also not had email/text saying transfer completed.

Seems they have cocked up my number transfer, life blaming tpo and visa versa, tpo have disabled my old sim but life not transferring the number until the 15th.

Got replacement sim today, first one was lost in the post, activated ok, will take a week to xfer my tpo number (both on EE), customer services answer calls very quickly, good up to now.

Many thanks . I already have a Android phone but the Sim was specifically for a 10" tablet . We fly quadcopters and using GPS positions and Google Earth we can help locate flyway quads by the signal they send back , so a large screen tablet with a data connection is ideal for that, or so I thought.

How long does it take to get sim delivered, I ordered last Friday, still no sim

Just got my SIM card yesterday bought for a dongle in a tablet . It states it's connected but there's no data . Just wondering if there are any settings to put into the tablet to get connected to the internet. There's nothing stated on their website .

Damn, was hoping they would introduce WiFi calling at some point (they said they would in the new year), but it's a 4G feature so I guess it's not going to happen

Really hope this uSwitch deal doesn't get pulled in the next few weeks as I'm just waiting for my ee contract to end... might be worth signing up for LIFE mobile now just to be sure!

I've been asking a few questions of LIFE mobile via e-mail, and I must say I'm well impressed with the quality of their customer services - very refreshing and has persuaded me to give these guys a go.

Had Dispatch email on Monday, got sent login details yesterday, just need the sim to arrive now

just had a chat with Life Mobile CS about another issue and mentioned 4G !

Lady told me there is no plans to give 4G to 30 day contract customers at the moment - they only have 4G for the old 24 month contract customers from the P4U days .....

so maybe not good news for some! NO 4G IN THE FORESEEABLE !

I will see how it goes - 3G will probably be good enough for me as I don't stream video / music

EliTom

Has anyone figured the security pin code on the sim?

Signed up for this today, got pac code from tpo, hot

ME AGAIN WITH FURTHER UPDATE

Because this was slightly worrying me, I called back to Life Mobile. I was WRONG. Apparently the 35p retrieval charge is only implemented if you have EXCEEDED your monthly minutes allowance. If a retrieval is carried out within your allocated allowance, it is simply deducted from the allowance. Whilst on, I requested my 20secs calling ring is increased to 30 seconds. I am so sorry if my earlier post came over as alarmist.

No but I think I've realised what the entries are as my total usage is pretty much in line with an app monitor I have on my phone. The midnight entry must be the usage for the previous day doh :smirk:

Thanks for the link to the review site btw. Might post a message on there as I still cannot make external phone calls from my work location unless it is to an EE mobile. :disappointed:

Do you actually disable "Data" when your in range of your wi-fi ? To be honest I have not checked if it is using "Data " in those conditions. But I still just drag top toolbar down and turn off the data, only enabling when out of range of my wi-fi.

Ring time for Voice Mail activation deactivation discussed in two reviews. You are supposed to be able to extend the ring time prior to Voice Mail kicks in:

quotes taken rom the S21 site


Reviewed by John from UK on 11th Feb 2016
Excellent customer service and very cheap compared to the major companies. Only gripe is the voicemail. Is there any way I can disable voicemail? Pls let me know.
Rating:

Reply by LIFE Mobile Team from UK on 12th Feb 2016
Hi John, we can turn voicemail off on your account, please call us to do this on 500 from your LIFE Mobile handset. Please note however, that the phone will still only ring for the same length of time as when the voicemail is turned on.

Reviewed by Jason from Leeds, UK on 11th Feb 2016
Moved from Tesco mobile sim only to Life mobile sim only via the uswitch £10 deal, saving £5 a month for exactly the same minutes texts and data. Ported my number over the next working day all working fine. Contacted customer service regarding changing my voicemail delay ring time to 30 seconds but still on 20 seconds which is apparently unable to change due to using a third party for the voicemail service.
(call *#61# to check)
I now have data at peak times using Life mobile, which I would frequently lose with Tesco mobile. I can check my remaining allowances on my mobile using Google Chrome and a smart cap is essential on any account with a direct debit.
I have now recommended Life mobile to all my friends. My brother and sister have just switched to Life mobile from Virgin mobile.
Thank you.
Rating:

Reply by LIFE Mobile Team from UK on 12th Feb 2016
Hi Jason, really happy to hear about your experience with LIFE Mobile. In relation to extending your ring length, have you tried dialing **61*555*11*30# ? This should extend the ring length to 30 seconds, however if you are still having trouble please email us at [email protected] with the subject of 'S21 Review' and I will make sure that this is picked up for you.

Reply by Jason from Leeds, UK on 12th Feb 2016
Hi, thank you for your reply. I have already tried dialling **61*555*11*30# to extend my ring time when unanswered calls are diverted to voicemail. Unfortunately when I check by dialling *#61# it is still on 20 seconds voicemail delay on unanswered calls. It seems like other people are having the same issues with voicemail. I have phoned up a couple of times and reported it to Life mobile customer services.

Reply by LIFE Mobile Team from UK on 12th Feb 2016
Hi, I'm unsure as to why this wont work. Please could you still email us on the email address and subject above and we will escalate this for you to our network support team. Customer Service should have offered to do this for you already, so if they haven't I will make sure this is fed back.

Yes the way I read the info you could take it as it costing 35p minute voice mail.But as Gambler says it's in your allowance minutes. Life Mobile support are so helpfull, nigh on instant phone pick up. Or you can leave a question on that review site I linked to, and a Life Mobile Team member will get back to you.

http://www.s21.com/lifemobile.htm

Doesn't the voicemail charge of 35p only take effect if you have used up your minutes allowance? I'm sure I've used it and not been charged.

edit: Just checked my usage, definitely used voicemail and nil charge.

However on another note, I've noticed data usage every midnight, sometimes as much as 40MB. My phone is connected to wi-fi at that time so how does that work?

Have I discovered an issue with Life Mobile?

I have been told that my phone goes to voicemail quite soon and given I often have to fumble about before I can answer consequently voicemail kicks in quickly.

Life Mobile charge 35P to retrieve each message. I have just found this elsewhere:-


It is likely possible to change the duration of your phone's ringing through entering a special code on your phone (that is set by your network operator). Please visit your network operator's website for information about this or contact them directly about it.

Being slightly paranoid, I am now asking myself, if Life Mobile have set the system to go into Answerphone after a short time, they will soon increase our bills. I think collectively we should endeavour to sort this out, just n case. I have emailed them, but it's a 48 hrs response. maybe I will phone.

UPDATE UPDATE UPDATE

Don't panic Kingfisher. Phoned Life and they readily agreed to turn off Answerphone. It will be done in about 20 minutes. Sorry if I've taken up your time, but unless you ask, you don't know and hopefully someone will be as happy as me.

Does anyone know if you have to pay to retrieve voicemail? As elsewhere, it is thought you have to. I my self am trying to opt out of voicemail, I don't want it.

Cheers for that, now why did I just assume Portugal was one ot the "feel at home" crew....... if Spain and the Canaries can offer it .........................Thanks again, that could have ruined my jollies :neutral_face:

I presume you know Portugal (and thus Madeira) are not included in the "Feel at home" deal? Wouldn't ant you racking up a massive bill. Enjoy the hols though, we love Madeira!

Well I guess they have been a bit unlucky as my wife's number has been ported just as quick as mine with no interruption to the service. Left a short 5 star review as well on the link you posted.

Just to add. My number ported over today as they said it would.

I've called CS a few times and they've been pleasant and sorted my question asap.

All in all very happy.

S21 Life Mobile reviews

Quote

Reviewed by Iain from Wales on 12th Feb 2016
Excellent call centre staff in Hamilton Square, (5*+) over the past week they have been, without exception, prompt in phone answering, accurate with information and, most importantly, VERY friendly and helpful. 11/10 to them all!
My number porting completed on the 7th day after LIFE were given my PAC. This is very slow imho, given that it was a EE to EE porting (PO to LIFE) which I am informed actually SLOWS the process down by two days???
Was without my number from about 3pm Weds till about 9am Fri. (as of 18.00hrs Fri, still No sms, phone call or email from LIFE to advise porting complete, although it now is)
Just as well its my personal phone and not a business line. (sorry, only 2* for porting service)
Rating: four stars [excellent]

Reply by LIFE Mobile Team from UK on 15th Feb 2016
Hi Iain, sorry to hear about the delay in your port. Unfortunately it is true that an internal port often takes longer than a port in from another network. I can see why this might sound bizarre, however there is manual intervention required which is why it can take a little more time. Really pleased to hear about the service you have received from the call centre though and glad that your number port has now completed.

End quote

My input:

On that review site Life Mobile only score 3 out of 5 averaged. But I have found it an excellent service over all. Fast CS phone pick up. And as you can see the Life Mobile Team over on the linked to review site come back to people, be it a good or bad review...........IT IS OBVIOUS THEY AIM TO PLEASE....................So if you have a good experiance (or for that matter a bad one) using the Life Mobile service, pop over there and contribute to the average scoring tally

That's odd, my old EE number only took a day to transfer although they said it could take up to 2 working days. The girl on the phone confirmed it wouldn't be treated as an internal transfer which usually takes up to 5 days.

thanks. ordered.

Bit of a snag. I noticed when I finally got the emails through (the CS who took my order got my email address wrong and couldn't be changed till it went live) that my name is spelled incorrectly on my account.

No I know people often spell my name wrong so I spelled it out three times to the CS agent. No worries I thought. I'll just call and ask them to change it.

No go. They need either a copy of my passport, driving licence or birth certificate to change it. And since I have non of those there's nothing they can do. Can't use a utility bill or bank statement apparently (same thing happened with British Gas btw a quick phone call and they had no problem correcting it).

I know it's a small thing but it genuinely irritates the hell out of me seeing the misspelled name on every email they send and on my account.

this or ID network 1gb 250mins etc for £5 per month?

I'd check whether you can transfer number as cannot transfer ee to ee but unsure as technically another company. I had loads of hassle trying to do this a few months back .

like I said wife is on this tariff now, but I'm sticking with my existing 3 mobile £7 deal because of their "Feel at Home when Abroad" offering which it standared to all their contracts'

"Feel At Home can currently be used in eighteen countries including Australia, France, Italy, New Zealand, the Republic of Ireland, Spain and the United States of America" Meaning you can use you monthly allocation without incurring any roaming charges. Saved me £24 on my last 14 day jollies inTenerife, off to Maderia in May, and Portugal in June .....OAP's spending the kids inheritance :wink:

Mind you I contacted 3 said I was leaving.......got my minutes increased by 200% and my data by 100% if I stayed ...........just another added bonus on the back of this Life deal .................:smiley:

Silently and without any further notification, I noticed "no signal" on my old phone, then decided to phone my mobile using the familiar number half expecting my old phone to ring, but it didn't, it was the new one ringing. That told me they had ported.

Still can't believe that for £6 I have more than enough.

I now need to look for an unlocked, 2nd hand 5" screen mobile. If you have one you no longer need...............................oap would be grateful.

Got the wife this deal last Saturday.

Sim arrived on the Tuesday, it was activated Wednesday, checked it worked, called Customer Support and gave them the PAC code to transfer her number over to their network. Her 3 Mobile Sim ceased to function Thursday mid afternoon, Friday mid afternoon the number Port was completed. Polite and freindly UK based customer support to boot. Obviously 3g is slower at loading web pages than 4g but if you can live with that it's a cracking deal.

Word of warning, on placeing the order you get an order confirmation email, that also states they will send you a further email confirming the despatch of the Sim. In my case I received no such dispatch email confirmation. Sim turned up in a pack that contained a welcome letter, in this letter it stated that "we have sent you an email containing your account login and temporary password. Again that was not the case, as it turns out they send said email out on "activation" of the Sim.

Now this type of "lazy" miss information can lead to a new customer thinking...hang on what else can go wrong with this outfit.......So your onto Customer Support querying the abscence of those emails, wasting their time and your time. Obviously theres any easy solution to this, redraft the order confirmation email and the welcome letter to reflect what actually happens....will it happen? We shall see.

So my advise is.....place your order, ignore all information in regard to any advice given in the order confirmation email and welcome letter about any further emails and time scales of their sending...............Sit back and wait, as the process in my case was simless

Sim arrived yesterday. Went live today. I tested I had a good signal and decent 3G speeds (14mb!! I'm used to sub 2mb!).

Called to port my number over should happen Monday.

So far so good from me! Can't believe it's only £6 a month!

and now an update from me.

Signed up on Monday, sim arrived tue/wed and put in phone. I was confused because they had assigned me a different number, so daren't use the phone. I had given them my pac number but because my phone was locked to EE, was half afraid it would not work, so they stalled porting the number over.

Today I had a text asking if I was enjoying using LIFE, so I phoned them to ask how could I enjoy them if the number hasn't been ported yet. But, I CAN use it to phone/text, it will just show the LIFE number which no-one will recognise. Tried it and they're right.

Yes ,they answered quickly

Just thought I would share my experiences so far.

I signed up on Monday. Received the sim on Wednesday. It was activated by Thursday, at which point I phoned them with my PAC to migrate my number over. That seems to have been completed today and everything seems to be working well. CS have been prompt and friendly on the two times I have had to ring them. 'My account' section online is a bit basic looking but has all the important info within and is easy to use.

All good so far, hope it remains so.

Sounds like they might be the way forward regarding mobile customer service! I just got off the phone with TalkTalk to stop mine which expires next month and their operators are terrible.

Just had my first contact with customer services, very pleasant experience by modern day standards but unfortunatley they were unable to help me.

Bit of a strange one this. I am at work and can text and receive calls. Data is also fine. However I get a 'network busy' when try to make calls, unless it's to somebody on EE. Can't call another life phone or customer services on 500.

Anybody else come across this unusual problem?

Switched from EE to Life this week. You can keep your number when moving from EE.

Ordered online, sim came within 48 hours. Ported my number and it went through on the first day, only had about 1-2 hours downtime during port.

Great customer service, only ever speak to one person to get things sorted.

Just called and ordered second line on the same £6 deal via uswitch.

Hot!

No 1, even if you go direct to Life Mobile and ask for the deal seen on uswitch, they honour it.
No 2, put you sim in the phone when it arrives (ensuring it is charged up)
No 3, texts start coming in to say your number will be ported across within a short time, 24/48hrs
No 4, irrespective of who is your current provider their logo will show on screen ie EE until Life port, then presumably their logo will show.

most likely going to go for this in teh next week or so

I woudl guess that the uswitch deal will end when they go 4G and introduce new tarrifs for new customers !

EliTom

NOOOO i forgot to do via TCB and did via phone :disappointed:

OK this ais a little worrying!

so for understanding - sometimes your phone reports the connected network as EE and sometimes as LIFE?

if yes then this sounds like an old giffgaff issue where O2 customers get priority over giffgaff customers for network capacity. When I was on GG in Birmingham I never experienced this problem but when my parents were on GG on Merseyside they had ongoing problems with not being able to make an outgoing call - same story, network busy.

O2 and GG always denied network profiling / prioritisation but it clearly happened up there

Maybe teh same with LM on EE

EliTom

Incoming calls are fine. Just been out for lunch and noticed when I'm connected to 'Life' I experience the 'network busy' problem but when connected to 'EE' everything is fine.

Unfortunately it looks like I may have to cancel and go back to giffgaff. Guess there's no point trying BT mobile as they are also EE.

I wouldn't worry too much. I went via Quidco but it didn't track.

Can anyone tell me if VPN is blocked on life?

TBH when i bought this over the phone cos i am a idiot and forgot to go to uswitch via TCB but i did learn one thing the person i spoke to was very pleasant and helpful. they did answer the call very quick. Compare that to my current network virgin and id take life over virgin just for customer service alone.

Have you got any problems with incoming calls, I vaguely remember having something with 3 mannnny years ago, I couldn't make calls, network said everything was fine, had a received call and everything went back to normal but then it wasn't long after 3 started and they (for me) were never the best network!
I'm sure you've already done the off/on thing so that's me all out of suggestions :-/ hope you get sorted soon xx

just going to say the same .... sounds like a porting issue

Gambler - have you just ported your number? if yes from another EE network?

EliTom

When does the 30 day contract start? When you click the "buy it" button (bad) or when you activate the SIM or at some other time?
How does the 30 day rolling contract work? Is it the same or similar to Tescos (which is terrible).
I know I could contact CS to find out, but why should I? This essential information should be made clear when the tariff is advertised.
I'm still using the Post Office PAYG SIM and it's great, despite the recent reduced bundle allowances. If nothing else, they publish exactly how their products work.

Looks spot on for my usage, 1GB more than enough as mostly use Wifi

do you need to ring LIFE Mobile to activate the sim? I got my sim card yesterday but cant make any calls although it shows EE on the phone now.

I was on the 3 all you can eat tarif until I received a letter yesterday increasing the cost from £15 to £27, called them up and cancelled and purchased this sim. Found 3 to be a nightmare to cancel, at one point the call operator was starting to get aggressive.

Exactly. I don't expect them to be happy about losing a customer but if they're not prepared to try and keep someone's custom then why should they think we'd be happy to pay more for less.

And there's no need to be utterly rude about it and then not bother to actually send the PAC over.

Hoping my life sim arrives tomorrow/Saturday and I can get the number ported over early next week.

I needed to keep old sim in coz of work now email or text about port progress will have to call in morning

I call life 2 days ago to port my number and to my old sim when out of action so popped in my life mobile sim but number not ported over what should I do.

Your contract should end when the port completes, PAC codes are active for 30 days, and your old network should charge you pro rata if you're out of contract for what you've used, not a complete month?

When I called EE to obtain my PAC (on T-Mobile for 12 years) I told the customer services chap on the phone about the Life Mobile deal, and that they were owned by EE, he put me on hold, came back to me and offered significantly less minutes/text/date for more £, and actually told me to "go for the Life Mobile deal as they wouldn't be able to beat it..it is a very good deal" I was surprised but admired his honesty lol

half correct!

your PAC code must be used and the transfer complete within 30 days BUT your contract does not end if you don't use it is correct.

So if you do not use the PAC code your contract carries on as normal although your notice is already served so you could get another PAC code and use it immediately and you would be refunded unused days

EliTom

your notice starts when you ask for your PAC code

if your billing date and your PAC date are not the same then they will bill you for an extra month BUT you will be refunded any days over the 30 day notice period when the account is actually terminated ..... i.e. when the PAC is executed

EliTom

​Due to a problem with a new phone and delay in purchasing an unlocking code due to Chinese New Year, my port from Tesco happened today, with a few days left until my PAC would have expired.

My billing date was yesterday and I have been charged for another month with Tesco. Is that correct or did my 30 days notice start when I requested the PAC?

Thanks.

For those who go their number ported. How long does it take to port your number?

1GB data? Great if you're an OAP who's just worked out the internet exists. Useless for everybody else

No-one um's and ah's more than me. Even now I am deliberating over this wretched Rook phone and another one Sony Xperia E C1505 I simply cannot make a decision "off the cuff". But then again, I'm an oldie.

I'm always a little wary of change so admit I was umm-ing and ah-ing. I was hoping Tesco might offer a similar deal (I called Tesco before calling Life) etc but her awful attitude made my mind up.

:smile: Love it when one company starts bad mouthing another over nothing less than sour grapes

Did anyone receive a dispatch e-mail before their SIM arrived?

It has been 2 days since I ordered but I haven't received a dispatch e-mail or the SIM.

They're correct, they need to 'port' your old number to the new sim - the new number will then cease to operate/exist

thanks for the reply - sorry forgot to come back and reply

will order mine next week

EliTom

Hot from me.

Called and ordered this today.

Called Tesco for my pac and the CS rep was atrocious. Rude and accused life mobile of several things from over charging to refusing to cap contracts (she told me she had their entire [email protected] in front of her haha). Then was even more rude when I told her I thought it was bad practice to bad mouth another company in an attempt to keep customers. To top it off she never bothered sending the PAC!

Must admit though first time I've ever had anything besides great service from Tesco.

Hey ho. Look forward to getting my Life sim and porting my number over.

It all happened today. I called them on Friday, got an email or txt to say that it was happening in about 48 hours, and today the number got ported.

So far so good!!!

DECISION MADE! phoned Life Mobile, explained I have a locked EE Rook and am apprehensive about committing to Life in case their sim doesn't work. I was told there is a 50/50 chance. We then proceeded with the order. It will be despatched today and should be here tomorrow. It is destined to go live at 9pm. I should insert their sim and try out. If it works then fine, if not, continue to use my old phone. Life are to ring me on Saturday to see what has happened. If the result is that it works, they will port the number over, if not, I either have the phoned unlocked at a shop or return the sim.

They also categorically assured me 4g would start" next week"
Can't remember when that was but quite a few days ago

was wondering how long this would last. thanks :smiley:

quick question to existing LM customers

I understand there is no app or mobile way to check current useage - e.g. how much month data allowance is left ...... but can this be done via teh LM website through account login?

thanks

EliTom

Gonna get this for someone. They have a locked to orange (EE now I guess) phone so will this sim just work?

And number porting quite easy?

Just had a reply to the email I sent asking about 4G.

This was the response


Will call them tomorrow and grab the £6 offer.

Thanks OP!

Thanks for that. How did it go? Please say it was easy. either you called them when they weren't busy which is a good thing or they invest to keep their customers waiting as little as poss

Thanks for the insight. I actually just called Virgin Mobile (current provider) and they offered me 5 months free to stay! This deal prompted me to call them so thanks all!

any easy ways of finding out if your phone is locked to a network? I don't have any bloatware apart from google / play apps i can't bin.

I rang live a week last Saturday with a few questions, almost instantly picked up, (cs, I think, is based in Liverpool) I was on EE PAYG paying £10 pm for a package, my last pack ended with ee last fri so I didn't actually need the new contract until fri at the latest, I asked about porting my number and was told that it was quicker to get my PAC then ring them back and do the switch over the phone, if I ordered on the sat my sim should be delivered mon, sim live on tues and port on wed.

I did exactly that, it took me longer to get my PAC from EE than it did to sign up to LIFE! Everything was a day behind expected except my port which happened on Friday morning ( I have been told it takes a little longer to port from EE, not sure how true that is though!) with only a small disruption to my data service but by Friday pm everything was as it should've been, I didn't get my welcome email until my account went live (with username/password) but I had been told I would get that before my sim arrived, not a real issue, I also had a text letting me know my port was happening and they would text me again when it was complete, never got the 2nd text but again not a real issue, overall, so far so good, but it's early days, I have rang cs a few times since placing my order, always get through within 2 rings, to a real person, no automation which is brill and my queries have been dealt with each time, I'm giving it a month and if all is well they'll be getting an order for 2 more sims for the kids :-)

EDIT: you can definitely get the same Uswitch deal over the phone, just mention it when ordering, that's what I did :-)

Wow!, it is good that people on here are being forthcoming with the information they gleen for themselves from elsewhere. As a matter of interest, EE told me they had no knowledge of Life Mobile, then when my son rang, they told him the same.

Secondly, don't you find it a source of satisfaction that calls are answered quickly and from a call centre in the uk. The cooling off period is good, in case any ee locked phone doesn't accept the sim. I also found the information that Life are prepared to honour the uswitch deal, very good.

If the service they offer is as good as the information we are reading here, then they fully deserve to be a success don't you think.

Re EE locked handset, just called Life they were helpful if you have an existing EE locked handset there is a 50/50 chance the life sim will work in your handset. But they do have a 14 day cooling off period. So if you receive the sim and it doesn't work you can call within the 14days and cancel.

Doh! PAC expires today for my better half. There's always next month.


Life Mobile also told me that you can call them directly and, although they don't have access to uSwitch there on-site, they can give you the same deal etc. over the phone (in case anybody has had a bad uSwitch experience previously).

Is it published anywhere how long this deal will be on for? I've requested my PAC and it lasts for 30 days, and I'll need to pay my bill for 30 days! So in an ideal world I'd order this in a couple of weeks. Does anyone know when the uswitch deal is due to expire?

Just to say I took out two £6/month deals in early Jan, one of which had a number port.
Both went ok, very much as people have said above.
The ‘smartcap’ for additional use it set at £5 but call them to reduce (if you want) to £1 (that’s the minimum).
As a plus, got through to speak to someone quickly each time I called, no 20 minute waits.
No probs with the service so far, but I’m a light user.

"Think it would" work without having to unlock?

​agreed EE is atrocious
but LIFE mobile cs is different altogether.

I have an Iphone 5 locked to EE, does anyone know if this sim will work, I understand the LIFE company is owned by EE. Just wondered if anyone had any luck using the sim on an EE locked phone

i already ordered mine yesterday on another deal but i called today and they told me when my sim comes i can upgrade to this deal :smiley:

Thanks Bunglistik, that is reassuring. Whilst waiting, I sent Life Mobile an email and asked them, just in case my post wasn't seen. I'm still waiting for their response even though they've acknowledged.

I have yet to receive my login detail for the life mobile my account section.

Life Mobile sim worked in my EE locked handset, no issues.

I received email to say welcome to life mobile but yet to receive a sim card dispatched email but also got sim on Saturday

I would think it would.

I am currently with EE and for £8 per month, get 500 mins,500 texts, 100 mb, mth sim only contract. Phoned them for Pac. thet offered 250 mins, unlimited text, 500mb for £4.95 , 12 month contract, but declined as I want the Ilfe Mobile 1500 mins,unlimited text, 1gb at £6

BUT, just realised my unused smart phone.

http://ee.co.uk/our-company/newsroom/2015/07/07/EE-launches-the-UKs-lowest-priced-4G-smartphone-the-Rook

is locked.

As Life is part of EE, do you think the sim would work?
Do you think it could be unlocked? and by whom?
Thanks.

Got this deal through uswitch for my dad and sister, transferred dads number from tmobile and it got transferred over with 48 hours no problem. Definitely recommended!

Link is dead? Going through uswitch site also seems link is dead?

How will I know sim is activated without putting in phone will I get email

pluses and minuses before I've even got the sim in: Great call centre; received sim on Saturday and was advised could not use sim until it was activated during the week. That's a bit pap. :confused:

Been on here about a thousand million times before, yawn.

Starting to think we need a separate app just for this deal. How many times it'll be posted again?

What is wrong with reposting a deal which is great value for money? Do those who "yawn" at this being reposted resent others (perhaps new to HUKD) seeing a good deal?

Is that not the whole point of HUKD?

I have been with LIFE mobile for about a month on this deal and I am very happy with it. I left TPO because I needed a little more data than they were providing for their £5 a month deal. For £1 a month extra I am avoiding surcharges for over the limit usage.

Why should others not enjoy the same privilege? Before I step down off my soap box, I am registered blind and yet I was able to set up my mobile without sighted assistance - so no worries there, for anyone who was concerned about setting their phone up! :smiley:

I have heard that sometimes its a real pain to port number over is that still true? Im on virgin currently but these you seem to get a much better deal. only problem i do like you change my plan for a month now and again.

is the network going to shut down within a few months though like ovivo?

I ordered a sim yesterday and it arrived. So if I want 4g will will need to change package and they send new sim?

Great deal. I`m currently paying £15.30 a month with vodafone for unlimited calls, texts and 1gb of data which I thought was cheap but this tops it. I know it`s not unlimited but 1500 minutes is plenty for me. I would get this now but i`m tied to a 12 month contract with vodafone which ends in September, thanks for posting the deal.

Ordered, thank you very much.

I have ported my number easily in 2 days, been using 2 weeks now all working good !

Well I am currently on the ID plan so wondering if I should dump it for this basically.

got bitten after Ovivo mobile collapse a couple of years ago x 2 sims.
Hope this is a more sustainable business model

Great deal, many thanks!

Ordered, thanks.
Pros:Piggybacks on EE, 3G only.
Cons: On NON-EU mobiles, will show roaming, especially on mobiles from china, you wouldn't be able to use Internet because of roaming/setting. Did everything but no result. Spoke to Life, they said "seems you need to buy another mobile."

Have sent them an email. If they're introducing 4G very soon, even if it's a little more expensive then I'll absolutely switch over.

I totally agree with you, but they do have a budget 'feel' evident about them, still, for the price can't grumble!

I'm not doubting this but surely if it was to be introduced so soon they would have announced it and it would at least be on their website by now?

I have 2 sim only contracts with Life Mobile, called up for a third sim, and the chap on the phone confirmed that they are introducing 4G in the next few weeks, and advised me to wait if i wanted 4G because as and when that occurs, the packages will change and the minutes allowance will decrease, but the data allowance will likely increase.

He also mentioned that customers on the old 3G contracts will remain on those packages (same amount of minutes, text and data) until they change between packages.

Also confirmed that once you've been with them for six months, you become eligible for phone packages from the basic up to top end eg (currently) iPhone/Samsung Galaxy et al

Anyone know if this network gets reception in Bristol please?

I was on T - Mobile, transferred number over to Life Mobile with no problems

Really? Wow! Tesco 3G is around 2mb often less. But 4G is decent at around 40mb.

I've been on this tariff for just over a month and can't fault it. I switched from ID mobile which had terrible coverage and customer service. Life mobile customer services are UK based and excellent.

I bought £6 deal. Seems to be better than H3G PAYT. Thanks

Careful with the data, after you've finished it they won't charge per mb but per day for upto 250mb
I made the mistake to open watsapp to quickly check a message - should've been less than 250kb and was charged 1£...2 more days and now I have to pay 3£ for less than a mb used.

I was originally on giffgaff paying £10 a month but got sick of the rubbish data speeds. It took me nearly 6 mins to download an app on 4g, infact the speed test showed me less than 500kbps. I switched to life and to think I am paying just £6 a month for 20 hours of phone calls unlimited texts and 1gig of data is amazing

What are the 3G speeds like?

I still can't decide if I should just stick with Tesco mobile (I pay £10 for 1000mins and 1gb data) who have 4G or move to these and basically half (almost) my bill but only have 3G.

had ordered for my son_ he is loving it!

You can add a spending cap so you don't go over your monthly line rental the minimum you can set it at is £1 so the most you could spend in a month is £7

I had been using this for a month now,runs on EE and no problems so far,only 3G but don't have 4g available near me anyway......plus,you can cap your bill to £1 once up and running! Had to go through CS over settings but very polite,helpful and sorted problem very quickly!Thumbs up from me and heat added!

Can you keep your number? And if so do you need your PAC upfront?

Life mobile was and still is an MVNO (mobile virtual network operator), not a physical network. Doesn't matter who they piggy back on to. It just happens that an actual network is now also the owner.

Correct Phones 4U had its own virtual mobile network, as does the big 3 supermarkets Asda, Sainsbury's and Tesco. Talk Talk and Virgin Media are also virtual mobile networks using the infrastructure and frequencies owned and operated by 3, EE, 02 Telefonica, or Vodafone.

That sounds weird. The PAC code should have worked as long as you used it within 30 days. They expire after that and they have to issue a new one.

There is no 'may' about it.
Phones4U owned and ran Life Mobile. EE then bought them out when P4U folded...

They may have been an MVNO. I don't ever recall them having a networks ops licence in the UK.

Glad I used to work on Watchdog. All that training did me the world of good when dealing with awkward companies.

You can port your number from any network to any other network as long as you fulfil your contract.

Very good value thanks!

Excellent, just spoken to customer services and they've upgraded me no questions asked!!

Ported from TPO to Life (Both on EE). Takes 5-7 days rather than 1-2. Dont know why, but still done.

good deal. good service. cutrently on this tarrif myself.

I think you missed part of my comment. "It does not hurt to give them a call, point out the deal and ask them to price match."

You did the exact as my comment. You gave them a call, point the deal out, and they price matched for you.

I was told that you cannot transfer number within the same network.

Although LIFE is owned by EE, but they are under different name. So not sure if above applies to transfer between them. Thanks for confirming that it applies and trf between EE and LIFE does not work.

How do I transfer my number to this company?

I am currently on EE, does anyone know whether I am able to obtain a PAC code from them to keep my number for Life Mobile. I only ask as Life Mobile are on the EE network rather than a different provider.

Used to be Phones4u own network... Really miss them guys. Excellent service and great deal

​Incorrect. I did it in Sept & been paying £6 since

I have the current £5 life mobile contract. Can I change this to the £6 easily enough?

Thank you. It's just there website doesn't mention anything about switching. Probably cutting costs hahahaha

Got this for the Mrs good coverage and good customer service

Call them and tell about this £6 deal. They changed it for me in Aug. No questions and very easy!

I know they piggy back off the EE network, but life mobile are owned by EE ain't they?

Been with them at this price since May!

Oh, yeah. I see it now.

I did google, did not quite see it in the first few links.

It was at the very end of the page "Phones 4u runs its own mobile phone network, called Life Mobile" which I did not read far enough.

"I never once heard of that".

To use the advice you gave to someone else in post #25, why don't you try doing some Googling :wink:

Here's a search I did earlier

EE were a nightmare for us.

Life have been superb in the 6 months we've been with them

agreed, uk call centre, always very pleasant to deal with and easy to get hold of.
it a company owned by EE and its thier service provider. your service will be as good as EE is anyway. as for 4G they probably keep thr cost down by keeping it 3G only and EE themselves get to sell thier 4G product themselves until they are happy they have milked it for all its worth and will open thier 4G service to companies they supply such as LIFE mobile.

Generally, you can move your number freely between networks, not only within EE. It just take a day or few days depend on the network.

EE is really a hassle trying to get out. I have work colleagues tied up with EE simply they cannot waste so much time to contact them to end their contract. I will never touch EE given my last bad experience.

If it is 30 days contract, does not that meant they can increase price after 30 days.

This deal gives no assurance of how long you can have £6 a month for.

If price increase, you may have to start your search and transfer number again.

So if I was to join this network and I was to move to EE later on in the year, would I be able to port my number across still as its run on the EE network still?

Being on TPO almost put me off for life (no pun intended) from virtual network operators but these guys have been a very pleasant bunch to deal with.

What network do they run on? Thanks.

Sounds ideal to stick in my iPad!

Is tethering allowed on this?

I posted a deal a while ago for the £15 deal, so far I have been impressed with Life Mobile.

I get a great signal in most places, certainly better than when I was on 3. Yes they currently only provide 3G but they are upgrading to 4G very soon. Personally I find 3G adequate for what I need.

UK based call centre, always polite and helpful.

awesome deal can't understand the cold votes

Must have set an alarm to post it 1m after

Edit : heat added anyway!