ID Mobile launch Data Rollover, New and Existing Customers 1, 12 & 24 month plans @ iD Mobile

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iD Mobile launch Data Rollover, New and Existing Customers 1, 12 & 24 month plans

iD Mobile18 Mar 16

Source: HotUKDeals | Deals > Mobiles

Opening post

Vanderlust

11 Feb 16

This is great news for guys like me. Some months I never use it, then I binge it all on a weekender away and don't have enough. One month max rollover, and rollover is used up first.

500 minutes, 1GB 4G data, 5000 texts - £7 a month 30 day rolling contract

500 minutes, 2GB 4G data, 5000 texts - £9 a month 30 day rolling contract

1000 minutes, 4GB 4G data, 5000 texts - £14 a month 30 day rolling contract

FAQ's

Data Rollover

How does Data Rollover work?

Data Rollover is really straightforward. Any data you don’t use is added onto your normal allowance for the next month.

Your Rollover data will be used first, and then your normal monthly data allowance will be used.

If you don’t use all your Rollover data, it expires at the end of the month.

How much data can I rollover?

If your plan includes Data Rollover, we’ll let you roll over ALL your unused data at the end of each month. There’s no maximum limit.

How long does my rolled over data last?

Your rolled over data will last a month. If you don’t use up all your Rollover data, it expires at the end of each month.

How much does the Data Rollover service cost?

If Data Rollover is included in your plan, consider it a free service. We won’t charge you anything for it.

What action do I need to take to roll my data over?

You don’t need to do anything. It all happens automatically, and you’ll be able to view your Rollover info at all times with the iD app.

What plans does Data Rollover apply to?

iD Data Rollover has been added to all 12 and 24-month GoTo plans.

Why do I need Data Rollover?

If your phone use differs greatly from month to month, you’ll find Data Rollover really useful.

For example, if you travel overseas on regular work trips, you’ll probably save data when you’re abroad, and use more when you return home.

Which of my allowances rollover?

Your data allowances will rollover, if eligible.

How will I know how much I have rolled over?

Go to MyAllowances, and click MyData to see how much you've rolled over. We add this amount to your standard UK allowances, giving you a new total amount. You'll then be able to see this information broken down between standard allowances, rollover and add-ons, to help you understand how your allowances are made up.

How will I know if I have any roll over left?

Go to MyAllowances, then MyData and scroll down the screen to Rollover. You'll see a breakdown of your rollover amount. You'll only see rollover amounts from previous amounts if you're still eligible to use it. If so, it'll be included in your new standard amount for this month.

Top comments

colonelswag

11 Feb 16 15 #20

Worst network ever dont go with them. They debited my account didn't send me a sim card and it took me about 30+ emails to get my money back. Really poor customer service also.

AndiTails to Jameseh

11 Feb 16 6 #9

Not strictly true.
Virtual Networks, like iD, Tesco Mobile, etc. are given a lower priority on the network - and are more likely to be bandwidth throttled.
Basically, you're a lower-class network citizen...

Worth considering if you're in a busy area (like London) as although the signal might be the same, you'll probably be faster on Three.

garbage456

11 Feb 16 4 #18

ripped off for 1.90

drummerdickens

15 Apr 16 3 #122

Everyone has to remember that people who have bad experiences are more likely to complain and people who have good experiences rarely pipe up. That makes a service seem worse than it actually is. Vodafone, for instance, are generally very reliable but they have been getting loads of bad press recently for their terrible billing system.

I'm an iD user. It was quick to set up, they charge me £10 a month, I get loads of data for a cheap price and their tariff management app is slick and easy to use. No, I've not been on the phone to them yet, but I haven't needed to be.

This is a great deal and if you sign up with them you'll probably think it's a great deal, too.

All comments (139)

dave80

11 Feb 16 2 #1

Shame it doesn't apply to their TakeAway plans, I suppose that would just be too good though.

hallanthony

11 Feb 16 1 #2

Happen to notice this yesterday on my phone when I checked to see my balance - rather useful as I didn't use much last month :smiley:

0BS1D1AN to hallanthony

11 Feb 16 1 #3

How do you find the network, if I may ask?
I'm currently a customer of Three and paying £6.90 for what I could get from iD for a fiver and feeling a little ripped off.

Jameseh

11 Feb 16 1 #4

iD runs on Three so the network should be identical. Although if you have a problem you'd have to deal with Carphone so...

AndiTails to Jameseh

11 Feb 16 6 #9

westonborn to Jameseh

11 Feb 16 #25

They will be identically rubbish

lakes-claire to Jameseh

18 Mar 16 #98

Oh, that's no good for me then.Currently on 3 and it's useless in the Lake District.

Ccontrol

11 Feb 16 #5

Sounds good. Heat added.

Good job I've still got their unlimited data deal still.

Vanderlust to Ccontrol

11 Feb 16 #10

These unlimited deals are getting shed recently I notice all over networks. Maybe that's what iD are trying to do here with the free rollovers - trying to take some disgruntled ex-unlimited customers.

siliconbits

11 Feb 16 2 #6

no tethering though

The_KELRaTH to siliconbits

11 Feb 16 1 #7

Ahhh that's the big one! I don't use a lot on data on my phone but I use the Three tethering option to my iPad for movies etc

kevinyork to siliconbits

16 Feb 16 #75

I'm with ID and can tether with my iphone. I know they say no tethering but it works for me.

farlie

11 Feb 16 1 #8

I think you have to be careful with iD. Im with them and sat on the phone for almost an hour trying to get through to customer services the other day. Also you cant change or upgrade your contract with them without cancelling your current one first, and i keep getting messages saying ive used 80% of my data allowance yet I'm no where near that (I'd used 1.75gb out of 4gb). I'm sure these may be a couple of minor kinks they are still working out considering they are still new, but honestly I do wish I hadnt switched in the first place.

dave80 to farlie

11 Feb 16 #12

I have ID and have had no issues at all.

Vanderlust

11 Feb 16 #11

I switched from O2 at the start of the year and for me the service the same as O2 for call reception and data speed.

dave80

11 Feb 16 #13

I can't tell you whether ID is prioritised below "native" three customers but I can tell you that I've had no issues with data speed in the UK (40Mbps last test I did) and also had no issues with roaming abroad, except they appear to temporarily disconnect you if you burst too much data in a short period (I can't find any mention of this anywhere).

collo

11 Feb 16 2 #14

I'm with id and never had a problem good network service

MrFlux001

11 Feb 16 #15

Do these guys get the dregs of the Three network or are speeds/reliability similar?

meeeeee

11 Feb 16 #16

I've just spotted the rollover data information on the iD Mobile app. Thanks for the heads-up, Vanderlust as I've not received an e-mail from them yet.

Ccontrol

11 Feb 16 #17

I hear you. I just checked my account and still on unlimited data. Don't think network is great. However unlimited is unlimited and I'm sure the signal is good in places.

garbage456

11 Feb 16 4 #18

ripped off for 1.90

lynchnigel

11 Feb 16 #19

seems a good idea they all ought to really do this. though the contract isn't very good for the minutes data and texts. à

colonelswag

11 Feb 16 15 #20

Worst network ever dont go with them. They debited my account didn't send me a sim card and it took me about 30+ emails to get my money back. Really poor customer service also.

Mo786

11 Feb 16 #21

terrible network, poor customer service avoid like the plague!

speric07

11 Feb 16 #22

£22.80 a year

parasitemol

11 Feb 16 1 #23

... And £1,858.20 on the average human life expectancy in the UK.

0BS1D1AN

11 Feb 16 #24

This is HotUKDeals after all :smiley:
But I meant that for 10p more a month I could get double the data.

sdduk2

11 Feb 16 #26

my son is on three and i changed over to ID from three and the signal is no different's at all we get about 40-50mb download and about 15-20mb upload.
The only network that prioritize's is O2 asfaik.

ATCQ

12 Feb 16 #27

Avoid avoid avoid, very poor customer service

decanay

12 Feb 16 #28

So only for customers on newer Go To Plan? doesn't work for many customers at all as far as I can tell.

guitar_h3ro

12 Feb 16 #29

Read the review on this network first , they seem to have a lot of problems. I was as going to go for one of the sim onlys but the reviews were all 99% Bad and put me right off.

vmistery to guitar_h3ro

12 Feb 16 #31

I got one of the iPhone deal miss prices with them. Customer service is non existent but other than that signal (3) is fine and have t had other issues.

vmistery

12 Feb 16 #30

Nice sweetener as I sometimes get very close to my 1GB allowance but sometimes don't even use 300MB depending on where I am and if it has Wifi.

andysubaru

12 Feb 16 1 #32

I've got the 30 day rolling data only 20gb plan and all I do is tether that. No complaints yet

Vanderlust

12 Feb 16 #33

I've only contacted their customer service once. I couldn't get the phone pin to work when setting up the account after trying 5 or 6 times with various new codes. Called in expecting a TalkTalk like horrorfest, but got a really efficient and friendly South African guy (sounded like the dude in District 9 so instantly took a liking to him). Put on hold for a min then he gave sent me a new code and waited until I finished and verified the account.

I think with customer service it depends on your luck who you get when they pick up. I don't think any network has rave customer service reviews. Look online and you'll see people whining about every company.

Who actually goes online and signs up to a forum just to say how great their customer service rep was at HSBC or wherever. But if you're p'eed off and need to vent, you definitely will.

AndiTails

12 Feb 16 #34

I'm very glad to hear it.
But it does sound as like you just haven't been on whilst the network is busy.

I used to work for Carphone Warehouse, so know this all first-hand.
And it's not only O2. Vodafone do the same with TalkMobile too (another Carphone network).

I'm not saying it'll be all the time! As if there's enough bandwidth for everyone, it'll be fine!

Will be interesting how things pan out with Three taking over O2. Should all be advantageous. I just hope they keep all the 4G frequencies and don't try to consolidate all the network towers like EE did, making the network rubbish (with twice the customers).

bdrl

12 Feb 16 #35

Bought a £20 rolling data contract in December and cancelled right after activated the sim. They charge me for the second month £20+£16 for crossing my allowances. I called their customer service (South Africa?) twice after 30 minutes awaiting on the line, none of the staff admitted they have overcharged me. When I asked them to pass to a manager they cut the line. The worst customer service I have ever dealt with! Finally I have emailed them and they agreed to refund my line rental. I will never buy any of their line rental.

Sheikher

12 Feb 16 #36

They charged me £73 quid for data even though i was on a 2GB tariff, in all the years i've been using mobile networks i've never had that kind of rip off experience.

Vanderlust to Sheikher

12 Feb 16 #38

I'm on a shockproof contact. Soon as data ends it gets cut-off. How did you get charged £73?

shakilwashere

12 Feb 16 #37

ID is ****. I've been with the for a month and the network in inner city Leicester is ****. It erratically jumps between 0 and 4 bars before my very eyes all day every day. Sometimes the signal completely goes so I have to restart my phone. My plan is 4G and all I get is 3G?! (IP6s+, yes 4G is enabled in settings). Only with them because I don't know anything better for the £12.50 I pay for 6GB of slow ass data.

JamesDoh1980

12 Feb 16 #39

Shame they don't do it for the call allowance... P.S. If you're rolling over often you might as well get a better tariff and save yourself some cash.
The reviews of iD Mobile on S21 are pretty scary http://www.s21.com/id-mobile.htm

smiler2205

12 Feb 16 #40

Be very careful with iD if my experience is anything to go by. Ordered a £7.50 sim on 1/1/16 expecting it to renew on 1/2/16 (get paid monthly so wanted the payment to always be 1st of month to ensure funds). Oh no..They then proceeded to take a further £7.50 on 20/1/16. Phoned CS to ask why and was told that a payment is taken 14-20 days after your renewal date every month. Explained I had now paid twice in the space of 20 days and asked them to point to this info on their website. The CS advisor looked for a few minutes and then admitted it wasn't there. I cancelled on the spot, came of the phone and then cancelled my DD with them. Thankfully i did as they then tried to take ANOTHER payment on 2/2/16. If thinking of joining I'd give it a long consideration.

ecosse87 to smiler2205

12 Feb 16 #47

You realise they didn't take a £7.50 when you ordered. It's a direct debit, either they charge more for the first payment or (as it was in this case) take a first payment later than normal then a second on the normal day.
It's a pity customer services didn't explain this properly but that is perfectly normal and fair.

soulhunter123777

12 Feb 16 1 #41

Read the public posts to their Facebook page before you even consider using this abominable company:
https://www.facebook.com/idmobileuk/posts_to_page/#

jaydeeuk1 to soulhunter123777

19 Feb 16 #93

Jesus, never seen such shocking hourly feedback!!

Sheikher

12 Feb 16 #42

I was on that same tariff, 30 day sim only, moved to Three not long after.
4 months later iD send me the bill, had to call them 3 times to apply credit as they admit it was their system at fault.

couturekid

12 Feb 16 1 #43

Think i'm one of the few who have had no issues with ID so far *fingers crossed.*

chefjeegar

12 Feb 16 2 #44

After reading all the comments it seems this network is ideal for students who need to get taste of real world where they have to call several times and deal with customer service and get such experiences however for all other working class folks its not worth the hassle as you'll have headaches chasing them everyday. Better just pay few quids extra and stay with reputed companies. IMO

Vanderlust to chefjeegar

12 Feb 16 #45

Nah, way off base there.

gsj87

12 Feb 16 1 #46

This network is a joke. I moved to ID after 2 years with o2 and it's utterly shocking. My phone is on 'emergency calls only' most of the time, I barely have 1 or 2 bars of signal. When I do finally get somewhere it says 4g, it isn't the same 4g that I had on o2. I've been to Coventry, London, Manchester etc in the past few months I've been on ID and it's the same everywhere. Going to call them tomorrow to cancel and move to a more established network.

sdduk2 to gsj87

13 Feb 16 #53

Must be your phone i would get it looked at they run on Three's network so it shouldn't be that bad all the places you say not saying its perfect but you should have got some signal some of the places you said.

hafizpatel

12 Feb 16 #48

I hardly get any signal with iD worst network so far for me. Hope to go back with virgin ASAP

Slick_uk

13 Feb 16 #49

Had a bit of weirdness with them, My contract has changed 3 times without asking but mostly favourably , initially they had it as 24 months 2gb data +mins/texts, then 3gb data with no texts but the contract went to 12 months, now they've added 2000 texts per month so not bad really. Struggled to get data to work overseas tho,may be user error so will switch aims around next holiday. (dual Sim phone)

fishmaster

13 Feb 16 #50

Yes the technical name for this is MVNO (Mobile Virtual Network Operator)

Actually looking at that list, Pebble mobile seems interesting if you want possibly absolute best coverage due to it being able to use any of the main networks.

A list of UK MVNOs is shown here >

https://en.wikipedia.org/wiki/List_of_United_Kingdom_mobile_virtual_network_operators

smiler2205

13 Feb 16 #51

ecosse87, my bank account begs to differ from what you say. I was charged £7.50 on the day I ordered (1/1/16), charged a further £7.50 19 days later (20/1/16) and then they attempted, unsuccessfully, to take another £7.50 at the start of February (2/2/16). The CS told me that they take the payment 14-20 days AFTER the renewal date each and every month of your contract. They are a complete joke and their coverage/signal in Wishaw, N.Lanarkshire is shocking. I would've been better off opening my window and shouting into the wind. The recipient would have had a much better chance of catching what I was trying to say :smile::D:D

sdduk2

13 Feb 16 #52

May be just were i live but the ID signal as been no different to three even like now which is the weekend and its still the same hopefully i have not jinxed it by saying its more or less perfect signal LOL
Don't think the Three O2 merger will go though but at the end of the day O2 want to sell so may end up with someone worse buying it....Sky are bring out a mobile sim deals and its going to run on O2 so may be they should just buy the company.

sdduk2

13 Feb 16 #54

Yes agree but there prices are way to expensive but its because they have to pay roaming cost to each network that there customers use.

hairydan

13 Feb 16 #55

I would avoid this shower of **** at all costs, there customer service is the worst I have ever had to deal with, they will lie to you or just hang up on you if they don't want to deal with anything.:disappointed: I signed up to one of their "shock proof" £15 a month plans last year, at the end of the month they charged me an extra £49 for going over my limit which I was told I couldn't do so I cancelled there and then paid for the "service" I had used and then cancelled my DD. Fast forward to January this year and I get a letter of them saying that because I have ignored all other letters they have sent me (which I haven't received) they are referring me to a debt collection agency because they didn't actually cancel my account and have been charging me £15 a month for a service I thought was cancelled. Try to get through to customer services is a joke, I have waited a maximum of 45 minutes on hold listening to there crappy music. I have emailed customer services and was promised a reply within 48 hours, that was a week past Monday. I am at a loss what to do next so my advice is avoid unless you are some type of masochist(_;)

roweg

13 Feb 16 #56

wait until something goes wrong....**** service you'll ever receive

RyanHextall

13 Feb 16 #57

Just switched from Vodafone to iD and all the areas I work/live in have excellent 4G coverage yet my phone tells me I have it but I can't actually load a page. Only had it for 2 weeks and first bill needs to be paid, need to speak to customer service as it's been crap so far.

roweg

13 Feb 16 1 #58

contact Carphone Warehouse cust services,they will speak to ID on your behalf if you demand them too... I'm awaiting a £200 refund with the same issue, problem is all the call centres are out sourced, make sure they put notes on their system as well

AndiTails

13 Feb 16 #59

There will be no difference in signal. I never said there would be!
It'll be the bandwidth for data you receive and priority of calls, if the cell towers in your area get busy.

There are some network advantages to being on Three directly too (which I don't think pass down to iD) such as VoiceHD (voice over 4G instead of the old 2G) and DC-HSDPA & 4G LTE-A (both use two cell towers to double up your bandwidth).

dergal

13 Feb 16 #60

I'd love to see evidence of that, except from in store three folks

ompek

14 Feb 16 #61

Have you tried with your mobile outdoors? :wink:

Gaz259

14 Feb 16 #62

Don't bother, I have been on iD for a month and never seen 4g.
Liverpool city centre no 4g
Manchester city centre no 4g
another problem when you try to ring call centre you will loose a day of your life, only to be told problems with network
YOU HAVE BEEN WARNED

smiler2205 to Gaz259

14 Feb 16 #63

I second Gaz259 except on one point. I have never had a problem with their Customer Service. Everytime I phone I get through to someone straight away (and yes, I have called at different times during the day) and have found them personable and helpful. But heed what Gaz259 says about coverage...absolutely shocking. (I have posted on this thread earlier if anyone wants to read).

sven256 to Gaz259

14 Feb 16 #64

I would check your phone.

I'm in Manchester city centre most days and i have no problems in getting 4g

dankilling

14 Feb 16 #65

it's about time company's started to bring this back.

romeo259

15 Feb 16 1 #66

I hate id mobile because of their customer service. so please Beware!.... I paid 2 months line rental with out using it.... I never recommended any one id mobile..

sgs222

15 Feb 16 #67

Can anyone share their experience in cancelling this order? What is the quickest way (email, phone)? Thanks...

sgs222 to sgs222

15 Feb 16 #68

I'll answer my own question: just call 0333 003 7777 should be a quick job once you get through to somebody...

gadgetmann

15 Feb 16 1 #69

Honestly. I'd rather poke my own eyes out with a spoon than use ID Mobile again. And I have already low expectations of customer service provided by mobile companies.

I ignored all the warnings I was given. Even the direct messages from total strangers on Facebook when I posted on their page urging me to cancel. Just how crap do you have to be that (ex) customers stalk your FB page and warn potential customers off!?!?!

Anyway. I lasted 6 weeks before the combination of the number of errors plus the fact I often couldn't use my data in an area where my old 3 SIM would work fine made me rage quit.

Thankfully I was not tied to an annual contract.

A...V...O...I...D...

Transformers

15 Feb 16 #70

Any proof to back this up, as I've read all networks are the same?

AndiTails

15 Feb 16 1 #71

Here's how giffgaff (owned by Telefonica UK but operated as an MVNO) expains how its data performance is limited in comparison to an MNO -

"The key difference here is that Three is a Mobile Network Operator (MNO) but giffgaff is a Mobile Virtual Network Operator (MVNO). In this scenario the key difference is that Three can shove as much data through at a mast level, congestion in London won't affect Inverness. MVNO's have a different situation though, we rent a chunk of bandwidth from the MNOs at the top level, above masts. We cannot exceed a certain amount of data per second, if we try to then we start losing packets of data because O2 won't send it through. This means that if our Londoner friend is using up such a big chunk of that data that it brings us to our data per second cap that our Inverness member will have a poor experience because the network is full. "

In addition to the above another reason cited for difference between MNO and MVNO -

"localised congestion on your local mast, potentially triggering localised bandwidth management policies - the result being what is clearly a very poor experience for giffgaff members in that area."

cheesybeanzz74

15 Feb 16 #72

The only thing iD is good for is getting a contract phone as they pass most people if you pay £30 upfront.I got 2 Huawei P8s on iD and my credit is poor.

AlanS181824

16 Feb 16 #73

I wonder when iD Mobile Ireland will get this feature.

soulhunter123777

16 Feb 16 #74

These ID Mobile deals are always labeled with "HUKD Pick" despite being utter trash. The affiliate network must be working with HUKD to generate some serious referrals.

Anyway, do not use this abomination of a network. I was overcharged, double-charged, had hours of time wasted attempting to sort things out, and the website was utterly useless.

Whatever you do, AVOID THIS NETWORK!

Just read their Facebook wall posts, and judge for yourself:
https://www.facebook.com/idmobileuk/posts_to_page/#

JayS2014

16 Feb 16 #76

Anyone know if you can tether with this network?

siliconbits

16 Feb 16 #77

Thanks for letting me know. The issue with that is that they can turn it off and you wouldn't even be in a position to complain.

spencerslide

16 Feb 16 #78

Had no issues with them tbh, been great so far.

in$anity to spencerslide

18 Feb 16 #88

Same here... I got the £4 per month sim-only deal because quite honestly, I only need the basics - texts and calls and for £4 per month, it looked like the cheapest way of doing it. I got the sim card, popped it into my iPhone 6 plus and it just worked immediately. Didn't have to set up any internet settings, it just worked. I'm monitoring my internet usage with iD mobile so I don't run into any extra charges, but so far so good. There's a £5 cap anyway, so even if I do go beyond the £4, the most my bill should be, is £9 for the month. I've not had to contact their customer services, but based on my first week with them, i'd probably recommend them. No issues as of yet. But i'll have to let you know how it goes!

ldc2

16 Feb 16 #79

Anyone know what their call charges are to EU countries from the UK - no add ons and google not coming up with anything...?

gadgetmann

16 Feb 16 #80

This would probably explain exactly why in the same places I could happily surf with a 3 SIM, upon switching to ID I often found whilst I had a signal, I wasn't able to do anything.

AndiTails

16 Feb 16 #81

Exactly, you're either being shafted by another iD user somewhere else in the country, or Three customers in your area :wink:
I'd rather be able to do the shafting than be a shaftee....!

jaydeeuk1

16 Feb 16 1 #82

Looked good until I read all the bad feedback. Will stick to three 123 payg then!

634miyamoto

16 Feb 16 #83

I never use this kind of company - they are here today, gone tomorrow - I use to use iCard until one day they just disappeared...

AndiTails to 634miyamoto

17 Feb 16 #86

It's Carphone Warehouse - I don't think they're going anywhere. Their other MVNO, Talk Mobile, has been around for 10 years (it used to be called Fresh).

uktay

16 Feb 16 1 #84

Lots of complaints with iD do a search before you commit yourselves.

thezoidberg

17 Feb 16 1 #85

Just be careful you don't run over your allowance. I did this and they charged me an absolutely obscene amount of money for 1GB overusage, well over £100 for the additional usage. Sadly I needed the data so asked how much to buy another 1GB which they then charged me £8 for. Shouldn't be allowed but alas, if its in the small print they are entitled to charge whatever they like.

Likely2

17 Feb 16 #87

So they are just rolling over Data that you've already paid for and not used....wow....scum companies restricting consumers so forcing them to do what 'they' want rather than what the customer wants....you're all being slowly suckered and don't realise it....but of course you'll convince yourself otherwise to appease your weakness.

But phone companies love mugs who continue to put up with their BS so will never change....

Avalon-One

18 Feb 16 #89

Decent idea, shame it's ID who are frankly not that easy to do business with.

dijital

18 Feb 16 #90

I got a text today saying I would get rollover data, I'm on a 30 day contract. Hopefully its not a mistake.

HOTPOT

19 Feb 16 #91

What a rip off, you buy something, you don't use it, so they steal it. I sometimes don't use my hedge cutter for months, that don't mean the manufacturer can come & take it back.

mikes1 to HOTPOT

19 Feb 16 #92

Not sure where the 'stealing' bit comes from! Your monthly payment allows you to use UP TO your monthly data allowance. This offer allows you to roll over any unused data allowance to the following month. If you don't use your monthly allowance, you lose it.

It's the same with any perishable commodity, use it or lose it! e.g nightly income on a hotel room, if it's not booked, is lost. Food past it's best is landfilled, incinerated, sent for animal food, composted or ploughed into the ground.

No idea, where the hedge-cutting analogy came from!

hatton420

19 Feb 16 #94

Yes well over the space of a 24 month contract that's £45.60

HOTPOT

19 Feb 16 3 #95

It was a cutting hedge remark.

Sheikher

20 Feb 16 #96

This thread needs to be deleted, horrible network, so many fools have a lot of stress ahead of them if they go over.

smiler2205

20 Feb 16 #97

HOTPOT, how long have you waited to use that joke? :stuck_out_tongue: Although the only joke in this thread is iD. Thankfully my contract got cancelled yesterday (after the obligatory 1 month notice) with no problems (see my earlier posts in this thread). Although they did have the cheek to say they were sorry to see me leave. :confused:

silverblueray

18 Mar 16 #99

I don't get why this has all much heat, fake votes?

ToldGoat

18 Mar 16 #100

I tried to contact them on twitter with a problem signing up and no reply, gave a nudge again and they said private message them. Did this and got a reply to say it was an unmonitored account, tweeted again and no reply. I am astounded on how some mobile firms actually make a profit given that this one and others go out of their way to knack you off

seaniboy

18 Mar 16 #101

The ironicness is all communication networks cant provide great care and treat customera as lower class citizens, even when they breach terms.

rickgitbaker

18 Mar 16 #102

IDMobile seem far from "Hot". Their customer service is shocking as they don't understand even the simplest queries.

e.g. "Does your Shockproof sim only offer have the ability to add a Data Roaming facility?" - reply..."Go ask in store!".

Avoid.

zetecrob

18 Mar 16 #103

Well my i transferred my number over to them on monday and so far have had no issues... first bill is due out on the 25th so will see how that goes!

mickey_brock

18 Mar 16 #104

Hi anthony , may i ask what plan you are on with 3 for £6.90 , im with 3 and i pay £13.70 for 600 minutes unlimited texts and 4gb of data , is this a good plan or am i being ripped off , is there cheaper options for the same plan

cannycoyote

18 Mar 16 #105

does anyone know if data roaming and calls and txt from abroad are included with id mobile as they use the 3 network?

seaniboy

18 Mar 16 #106

on ID Takeaway plans only

gary5823

18 Mar 16 #107

I had my mobile on this network for One Week, Totally useless network, Never able to received or make any calls, whether in doors or outside in the open, Thankfully only had a 30 day rolling contract, now with Talkmobile, more than happy with more or less the same package, I was on with ID.

0BS1D1AN

19 Mar 16 #108

Anthony is the other dude. I was on an older (legacy?) plan, which was £6.90 giving what the current £8 plan gives.
The only difference being I had something like 3000 texts instead of AYCE.

As to whether you're being ripped off, that's your judgement.

masterplanner

19 Mar 16 #109

I too am o2. In what area do you get the same service?

Pranrazor

19 Mar 16 #110

Avoid this network.they are the worst network I have ever dealt with.customer service is terrible.also after I cancelled my contract.i was sent a letter 6 months later saying that I owed them money and that if I didn't pay they would forward it on to a debt collection agency.when I called them about it after waiting on hold for over half an hour they told me It was a mistake,that I didn't owe them money and that they didn't know why I had been sent the letter.apparently lots of their customers had got that same letter in error.so they are pretty clueless! Totally useless.not worth the hassle

buckfast67uk

19 Mar 16 2 #111

How much commission is hukd getting from this company?

Seems extremely suspicious as this near two month old deal keeps appearing in my daily list of Hot deals

edgeone

19 Mar 16 #112

Yep, it's basically an advert now. Will probably still be there in 2020

nld

19 Mar 16 #113

Amazing, £12.50 30day rolling 6GB data, never a problem.... iD carphonewarehouse / AKA THREE.
Customer service is an APP. love it. looks like you got a bad one.

intranix

19 Mar 16 #114

Will we ever be free of this shameless plug on HUKD?

Vanderlust

19 Mar 16 #115

I'm in Edinburgh

helal94

19 Mar 16 #116

they are a pain to deal with over the phone but I recall that ee was no different. my main issue came with me trying to get a better tariff but I had to leave them and come back again which is extremely inconvenient. I think this won't be a problem later on since they are a pretty new network. call quality is fine, I have dropped signal in some places but nothing major. Also their 4g has since improved, I seem to get it in a lot more areas now. I think ee is still the fastest but for the tariff I'm on its a pretty incredible price (4gb data, 500 mins, 5000 texts for £10 rolling contract).

Vorb

19 Mar 16 #117

I've been on iD mobile since their black Friday double data offer. Been very pleased so far. Data is fast and had no issues so far.

vakas_shah

19 Mar 16 #118

Currently on it. Bought it about a week ago, sim came quickly. I use a dual sim phone so I use this for the 4gb 4g data as a replacement of the EE 100gb sim.

Rubbish network. Can barely get 4g anywhere in Sheffield. When I do, it doesn't last long. Normal network is about 3/4 full on average. Speed test App as of 19.03.2016 17:00 gave 1.06mb download speed.

Can bare cope with sending WhatsApp messages, never mind anything else.

masterplanner

19 Mar 16 #119

oh same as me great thanks☺

momo2712

20 Mar 16 #120

anybody in london get good signal and data speeds? my 3sim is awful
also can you get this instore?

bahtek86

31 Mar 16 #121

voice mail cannot be turn off in this network

drummerdickens

15 Apr 16 3 #122

kempes84

15 Apr 16 #123

decent deal, :smiley: heat added

alcurtis93

15 Apr 16 #124

Their algorithm on the phone app takes into consideration the original plans data. 2gb. However since you bought in the promo period it was upgraded to 4 for same price. They need to fix it

teh arn

15 Apr 16 #125

I moved away from Three to be with them, no issues so far and their customer service (Only had to use it once initially) has been great.

WillPS

15 Apr 16 #126

Their systems are so chronically half baked it's almost funny. They can't handle current account switching - then cut you off almost immediately after the payment fails because they take it from the wrong account.

You ring up to make a manual payment - no mention of what cards are accepted - key in your Amex - it asks for the security numbers from the front (so it must accept Amex, you'd think) - it declines with no explanation; go through the whole thing again and it still declines. Get through to customer service, who take all the details *then* say they don't accept Amex (no apology or anything).

Steve Mac

15 Apr 16 #127

I'm tempted to go back to them for this price. I only left because they couldn't change my plan. I know a lot of people seem to be having problems with them but I never bad customer service, erroneous bills etc... Data speeds were good as was network coverage, much better than GiffGaff (who went down again yesterday, due to the bad weather I suspect).

Steve Mac

15 Apr 16 1 #128

This ^^, sorely tempted to go back to them instead of LIFE mobile which is more expensive and not nearly as good coverage in my area.

cway1986

15 Apr 16 #129

I've been with them for 3 months on a takeaway plan.

Been decent so far however the one time I had to call them it was a right pain, got through to a South African person and couldn't understand a word they said.

However the service itself has been great, good coverage so far in the UK and in Germany/France/Spain too.

Ed Winchester

15 Apr 16 #130

I've been with them a few weeks with no issues. Porting my number over from virgin was done through the app, took a few days as over a bank holiday, nice and easy, coverage seems to be fine, I did check prior using the checker. Pay 7.50 for 2gig 4g, 500 texts and 250 mins iirc.

Very happy.

lucki

15 Apr 16 1 #131

I agree with many of the comments I have read here. I am on the bogof 2gb data pack and all was fine till I went over half my data and it cut me off. Phoned their customer service, emailed them numerous times and they just said I had gone over the 2gb, there was no shifting them. Even when my bill arrived and the itemised bill said I hadn't used the 2gb they said they couldn't see the itemised bill and I would have to scan it back to them. Really wish I hadn't switched to a new unproved service.

chestercard

15 Apr 16 1 #132

Avoid dreadful customer service tried swapping but totally inept at helping me through process

Sogaaddict

16 Apr 16 #133

Seems like most phone companies "customer services" are an oxymoron. I am with 3, don't recall any problem the last time I spoke to them about 3 years ago, on the other hand I found Virgin and Vodaphone totally inept.

jazzyfizzle

16 Apr 16 #134

Not for existing customers. Just called to change my sons 1month £7.50 p/m 500mb contract and they said no. i could only do it if i cancelled the existing contract and took out a new one (with a new phone number).

*edit. He can hate me for a bit. Cancelled and took up new one. Only issue was 30 day notice period so gotta pay twice next month

FERGALK

16 Apr 16 1 #135

I think you are right in your suspicions, I wonder if "vanderlust" actually works for iD Mobile as he keeps posting the same iD Deal !

FERGALK

16 Apr 16 1 #136

More and more of these COMPLAINTS keep popping up on this website - this company has a very dubious business model in my opinion. Checkout my review of iD Mobile on s21.com this week.

sdduk2

16 Apr 16 #137

iD Mobile launch Data Rollover, New and Existing Customers 1, 12 & 24 month plans

I think the title should be changed because its miss leading its Not for 1mth customers and only for GoTo plans.

What plans does Data Rollover apply to?

iD Data Rollover has been added to all 12 and 24-month GoTo plans.

johntugwell

16 Apr 16 #138

As it uses 3 network is wifi connection free on London underground?

Vanderlust

20 Apr 16 #139

Yeah, you got me, I'm an undercover iD marketer who keeps posting the same iD deal (read: posted an iD deal once in planet Earth-speak).

Maybe I should be posting deals on meds :man:

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