the Cashback has not been included in the price in title. OP has done it spot on.

topcashback = don't expect to ever get cash back

I also got a few BT payouts through Quidco, and other retailers

I've ALWAYS had every claim denied or stuck in limbo forever through TCB. Complete waste of time

Cashback is not guaranteed. Should be removed from calculation.

Still waiting for mine after 3 months of going live :disappointed:

My cashback is confirmed... Whatever that means! :smiley:

I'll check the T&C's shortly. EDIT appears to be 6 months.
I'm waiting as they can refuse the cashback after a different incentive has been paid. I know from experience they never do, but it is easier to chase the mastercard within its terms, than the TCB.
The PCB normally pays within 3 weeks of install, so only a week or so to go.

I wouldn't wait. Their terms say they can pull the offer at any time. I've been waiting nearly 3 months for cashback to be tracked let alone paid out.

Why?

T&C here https://www.productsandservices.bt.com/products/bt-reward-card

I got my £50 pre paid card today I rang the number on the card to activate it as I hadn't received an email. cash back still tracking at £166

Well, my BT activated on the 7th March so I applied for my £100 pre-paid card and it has turned up today :smiley: (I got an email from 'purecard' at the weekend which was confusing as it didn't mention 'BT', but it basically contains the activation code you need for the card)

Just need to wait for the cashback to drop through :smiley:

My You View box has turned up, fit for the Bin, or sellable. I can't and don't see a reason to use it?

Late to the party and my broadband is about to finish within a few days - any good deals you folks spotted?

I've found how to claim your Mastercard/amazon vouchers, go to this link https://www.vouchers.bt.com/makeaclaim/?s_cid=con_FURL_claimmyreward

I took out BT on black Friday. Got the Mastercard and Amazon vouchers, but quidco was declined. Be warned.

Agree, fibre is definitely a new addition! The cashback has dropped to £101 now too, so a further loss of £80 so I think it's time to expire this deal now..

Fingers crossed cash back pays out for us all!

"Exclude Infinity" definitely added very recently. I have ordered yesterday and it was definitely not there that time..

I am quite confused with the cashback exclusion (topcashback & quidco). The exclusion is quite cryptic I am interested in taking the Fibre broadband (aka infinity) and the exclusion states "Only available on copper/ADSL broadband, excludes fibre broadband sales." "Excludes Infinity" (Quidco)

http://www.topcashback.co.uk/bt_total_broadband/
http://www.quidco.com/bt-broadband/?st=bt&tr=108&fn=home&fr=multiple&si=56cc9ce5bd398&sv=4

I have read through several comments on this thread and it looks like some of you have signed up for 38 mbps package which means you have signed up for Fibre?? Is your cashback going to get declined and if yes then it maybe worth cancelling before its too late - given all the negative publicity of cashback getting declined. In my case I have been paid cashback 90% of the time with Quidco/Topcashback.

Just to add the cashback has now been significantly reduced - Quidco is offering £155 for "for new customer BT Broadband + BT Calls + BT TV + SIMO (Excludes Infinity)"

Took the plunge yesterday - moving from Plusnet who have been excellent and so its just for 12 months (cashback via Quidco).
BT are useless - amongst the many emails - they forgot to send a temporary password for BT ID. Quickly(ish) resolved via their online chat
https://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

The BT Sports app works very well through Chromecast (as most of you will know) but the big test is what it'll be like for big live games...

I need fibre internet any advice

Just did via TCB and was confirmed within minutes as £225.75 cashback estimated in 7 weeks.
Plus did screen shots of £100 mastercard for BB plus further £30 giftcard for SIMO deal.
So in theory £355.75 back - believe it when I see it!
That was for Unlimited Infinity 1, Entainment plus TV, unlimited calls, plus medium SIMO.
I did have issues with TCB on vodaphone offer - didn't show at all and just cancelled order, so at least this BT one has shown up on my TCB earnings.
Have told Virgin again I'm off - last 2 years they have come back with even better deal and I cancelled BT. Will see what Virgin do - be brave and cancel. Once you say you've signed up to BT etc they work hard to get you to stay.
Good luck fellow dealers

I've given up on Topcashback too. I used them about a dozen times and only managed to get 1 £15 payout which was a promotional introductory offer and even that was a real faff. After that every single claim was rejected. I've had problems with Quidco too but at least it's usually very easy to sort out.

No but everyone is saying that TCB don't pay out when they do. Don't think it's reaching to come to a conclusion that perhaps you're not going about it the right way or have something preventing it tracking if it's not worked 3 times in a row.

I am already a BT Mobile customer, would cashback work for me or would I have to go through a new account?

Is this a no-brainer? To save £200 I am thinking of changing to BT for 12 months from the excellent Plusnet. The "upto17Mbps" internet has been been excellent (speed and reliability). Will the BT connection be the same? (or can we expect problems early evening for example).

Tech question - I already have a BT (retail) Youview+ box (used with PLUSNET); will this work with BT?

We're with BT at moment for tv, broadband and phone. Looking to move house in asap and not looking forward to having to speak to BT... Its that bad I'm seriously thinking of going back to Sly.

I have BT Infiity 2 fibre and also a fibre phone line. My street has BT fibre and virgin fibre. When I try and order sky, it says there is no fibre in my property. I even spoke to sky and they say I don't have fibre, when I tell them I am talking to them on my fibre phone line, I might as well be talking another language. No one can help, the 'let me ask my manager' bull, means I have to explain all over again etc etc, and BT offer me rubbish deals to stay with them. I am out of contract for BB now but seems I am stuck with BT. I don't want to go to virgin as I have sky and happy with that. Any suggestions anyone?

Sky contract coming up soon, this is tempting

Up to 17mb would be crap

Bt.... Cr*p. Will be loosing fox channel from 1st March. Therefore any existing you view customers in contract are free to leave contract due to this change

I see you have to claim your prepaid mastercard once up and running. How do you go about this? Is their a form or do you have to ring them.

Do I really want to change from the excellent plusnet to dire BT? What's the BT broadband network like at peak times these days? Not sure. But for £200...

I've cancelled Plusnet and signed up, only problem I had was as I have BT Sport I had to cancel that and wait for it to finish before I can sign up for that part with BT. So I think I have to wait until next bill date.

£140 quidco ( already tracked ) and £100 Mastercard pre-paid makes the hassle worthwhile :smiley:

Cracking offer. Would plump for it myself if I got could fibre.

I queries why I hadn't got cash back for months and in the end gave up as I was wasting so much time with phone calls and emails and getting no where. So from my experience cash back is unlikely.

Wow....and how do you know that then....is it because if something works for you and not everyone else, they are stupid....Lots of people complaining about TCB, our last 3 'deals' never paid and got the same copy/paste response so stopped using them as a waste of time....and 3 months of emails to get our last voucher from BT, just as bad....

Oh god...call centres in India? That's quite off putting...

f*** BT . Why cant they look after their long term customers !

Plusnet i suppose to be very good for customer service out of the big players.. but for smaller companies, Vivaciti is excellent at customer service and support but you will pay a bit more.

Wether or not your cashback gets paid has little to do with TCB or quidco. They ultimately use the same system (affiliate network) which does the cookies, payments etc. Its down to the network and the merchant.

I often deal with the big providers of these services (Virgin, BT, Sky, Talktalk), speaking on behalf of service users. I have no axe to grind, but I can say that BT are by far the worst of these providers to deal with on every level.

Just my 2p.

Shame ther can't look after old customers with same deals

BT was dreadful and will never use them again.

I dumped BT after a year as their broadband was constantly cutting out, upload speeds of 0.5mb was the norm. Copper wires were not designed for broadband use, no BT fibre optics in my street. So went with Virgin as I needed fast reliable speeds as I work from home. 150mb sworks well, more expensive, but worth it. Upload speeds are around 12mbs Plus I get BT sport on my virgin package.

FYI if you cannot get fibre BB or your line cannot achieve a download speed of 5mb or more you wont get BTSport on BTTV (they'll only give you BT sport Lite online free). You'll have to pay £5pm for Web/App or SkyTV+Web/App.
I only found out after i ordered as my line speed is appalling so had to sign up for BT Sport pack on Sky+Online for an extra £5 a month.

TCB tracked at £222.20 in Dec and just got paid today!
Now submitted my claimed for prepaid mastercard and amazon vouchers.

I paid £250 upfront one off charges (line rental prepay, BT TV Starter activation + delivery)
Ongoing charges £18pm (£8 2GB mobile plan, £5 unlimited broadband + £5 BT sport/AMC on Sky/online)

All in it currently works out as £250 plus (£18x12m) less £222 tcb
= £244 for 12mths (£20pm) for Mobile, Landline, Broadband, BT TV Starter and BT sports+AMC on Sky&Online.

Fingers crossed I get £50 prepaid mastercard for BT broadband + £20 amazon vouchers for BT mobile which will make my total cost £174 (£14.5pm)

BTBB voucher claim link
https://www.vouchers.bt.com/makeaclaim/?s_cid=con_FURL_claimmyreward

BTMobile voucher claim link
https://www.vouchers.bt.com/offer/mobileclaim

my talktalk value line rental is due in April. Is it worth me jumping on this now?

Looks a good deal this but I've still got 4 months to go on my line rental saver at Plusnet. I hope this sort of deal is available come June.

Mine tracked at £166.65 I am not on infinity though, just dsl copper lines and appalling speeds. I only use it when the mobile broadband goes down(which is 12 times faster).

Problem solved. For some reason I was getting the restrictive options when I went through the first link on topcashback (for £181 cashback)

If I went through the link underneath it (which IIRC was just for broadband and phone rather than including TV), I got the full set of options that it seems you could see.

Added TV in and the £181 cashback has tracked, so all sorted :smiley:

My plusnet contract just expired also, so this is mighty tempting.

You can also use Quidco & they will match TCB. I did it with BT Broadband a few months ago & they added an extra £39 to match TCB.

BT are a joke. Worst customer service. In fact, worst service. Sky were supplying me with a 10meg line, BT somehow have it at 4 just about. For a while it was 0.5meg. They have paid me £110 in compensation from my complaint and they had already gave me £190 in prepaid voucher cards so my contract has been paid for by them! Wouldn't ever recommend them tho

Just received my topcashback payment from a similar deal inseptember. £161

How come this has been expired? Can only see a £10 reduction on tcb?

Looking to sort a deal out for my father- he loves his sport and wants the cricket but the Champions league is a major draw for him. I know for the cricket he will have to have sky - he is with sky ATM - however this seems the ideal deal to get him the champions league.
I don't know how BT broadcast is it a set top box plugged into the aerial? I saw in an earlier post on this thread someone refer to getting BT on Sky but the Cashback dropped - would it be better to go down the route of a separate box for sky and one for BT? Any help greatly appreciated - I know nothing of how BT broadcast.

I'm just coming out of them

Thanks a lot OP. what a timing. I was about to take Plus net just for broadband and calls for £101 per year. this is superb deal.

Signed up this morning, no TCB tracking.. :disappointed:

Fab, thanks!

Does anyone know what the Lite, Med, High in the TCB options mean? Does that refer to the data options in the mobile contract? Or the internet speed?
e.g. "New Customer BT Broadband + Calls + BT TV + SIM only plans Med"

At the end of December, I decided to switch to BT through Cashback to get all the advantages.....so the connection was due a month later on January 28th but nobody showed up...oops!!!...... contacted BT so many times, being passed on to different departments to be told I had to cancel my order and start again......then realised if I was to reapply on the phone with them I was going to lose all the goodies offered on line.....so I asked to stop the new order ....and reapply on line again.......to cut the story short .....I was told my first and third order were not active but the one, organised on the phone (which I verbally refused at the time) was active.....so after not getting a straightforward answer to my question '" will I get the advantages saw on line via cash back?" I decided to move on, cancel everything and go to sky with a very good deal too.
yes the deal could be very good and it was the incentive to try BT....just make sure they do not find excuses to cancel and restart an order for you!......It has been 15 days since I canceled everything and still the instalation equipment arrived a few days ago and still waiting for them to organise collection...so do not expect fast communication within the company ☺

Thanks for the help Tightpants, no bum wiping necessary :confused:

Can anyone help please, ive got line rental with BT im just coming out of a talk talk broadband package, Would i qualify as a new customer for the cashback as im after Infinity fibre, Thanks

Having taken the strenuous steps of navigating to, then reading the Quidco BT page - No, it doesn't say anything similar, apart from 'Cashback will not be paid on products or elements of a package that are already subscribed to'.

Right then, let me know what time you'll be having your next poop and I'll be round to wipe yer bum for ye. :laughing:

thanks thats great, wonder if its the same for quidco

just logged into my TCB account and looks like its been marked as dorment. So the bit of money i had in there is gone, Gits.

Looks like TCB have lowered the cashback. Cashback now £10 less than earlier.

Anyone else found that?

just ordered mine. got the sim one which would give £217 cashback plus you get an extra £20 amazon voucher. so overall works out less than a tenner a month for infinity, weekend calls,TV, sim. the TV is the basic package but I don't mind

Just signed up to this with Infinity (extra £5) and Bt sport on sky for (extra £3) and Topcashback is tracking BT Broadband - New Customers at £131.30...seems a bit odd.
Must be to do with the TV as I didnt take full starter package. Still a hot deal.

I was in incognito mode (always go to that for cashback deals) so no cookies, however I am using Chrome so will try another browser and see if that helps :smiley:

Thanks

edit: tried IE and still no option there :/

That's strange. It is definitely coming up all fine on mine. It even lets me add the "Starter" TV pack on also for free. It is the exact package I have right now with BT also since I see no reason to pay for the higher package. May be worth clearing your cookies and trying again.

sorry - edited my original comment at a similar time to your response :smiley:

Under 'Starter', I get 3 options
1) up to 17mb, 10gb limit (£4.50)
2) up to 17mb, unlimited (£5)
3) up to 38mb, 40gb limit (£7.50)

Unfortunately, you don't seem to be able to get the "starter" (free package) with 38mb, unlimited - shame as I don't want to pay an extra £7.50 for "Entertainment Plus" :disappointed:

I'm still waiting on a payout via quidco from BT, it keeps on getting delayed and delayed since last October! I've generally found TCB to be more reliable.

Unsure how you aren't able to find it. It's the second package listed, directly under the standard broadband for £5. There are 3 listed under the unlimited, and another 4 listed lower down the page for limited. How many packages is it coming up for you once you've gone through the link? Seems strange if it isn't listing for you.

I can't see a way of getting the 38mb, with unlimited data. It's only offering me the option with the 40gb cap. Is it just me? Any suggestions?

If I go through the link on MSE, I get offered the unlimited option:
http://www.moneysavingexpert.com/phones/cheap-broadband#btfibre

edit: doh! I wasn't looking beyond the 'starter' option - it's under "entertainment plus"- shame as it makes it more expensive than the MSE option

Upgrade your TCB account to Plus before buying this. It costs £5 for a year but the cashback bonus Plus gives you is more than £5 for this deal. It turns the £191.90 cashback into £199.

I went for the four package deal with £5 per month mobile phone SIM as I can get for £5 per month what O2 currently charge me £10 per month. Only really viable if you're on PAYG however. This increased my TCB to 236.25, which has since tracked. That extra £37 cashback plus the £20 Amazon voucher I can claim effectively means my monthly mobile bill has gone from £10 to £0.25!

I should add that the cashback amount given on the BT broadband page doesn't always list your account bonus (1% for free, 5% for Plus) which did confuse me as I was only expecting £225.75 to track.

BT are only good for the broadband, avoid them for troublesome YouView.

Is it even worth paying for youview most smart TV's have it built in

Ive had loads of issues with TCB since. but got £220 for BT without issue and also claimed £150 Sainsbury card at the time. Service was rubbish and got out of contract with all the price rises around the 12 month point. Now ironically waiting on quidco for VM cash back but not looking very hopeful?

Never had a problem with quidco. TCB decline cash back more often. You have no choice when they decline as answer always retailer rejected it. In my opinion, I think TCP rejecting random cash back purposely to boost their own income.

I learnt my lesson and always stick with quidco even cash back amount is bit less. You will be so upset when you are stuck with the contract without cash back.

Ordered, Thanks!!

Can anyone help please, ive got line rental with BT im just coming out of a talk talk broadband package, Would i qualify as a new customer for the cashback as im after Infinity fibre, Thanks

Warning i did a similar deal bt have been useless transfering over, and after four attemps still not connected. Cash back also declined as they canceled the first order.

Really tempted to switch from talktalk but worried about the customer service after reading comments.. can't be any worse than what I have now though!

My virgin contract finished last week. They are refusing to give same loyalty discount and asking to pay £25 for broadband online. Same time Three sent me letter to say my contract is going to cost double to £30 pm. So Bt infinity plus SIMO is turning out to be cheapest one at the moment after £190 quidco cashback, and £100 cashback for Broadband & additional £30 for Sim plus £5 Sim line rental discount, so £320 cashback in total for £37pm contract (incl. line rent) so I have to pay £10.33 Pm over 1 year for Broadband TV and phone....

so when does the offer end?

topcashback = don't expect to ever get cash back

Lovely, I went through the order process, clicked checkout and I'm presented with:

"We're sorry we can't take your order at the moment as we're making site improvements. We're really sorry for the inconvenience and appreciate your patience. We expect to be back very shortly."

What a waste of time.

Going to call Plusnet tomorrow to see if they can offer me a good deal that would make me stay, otherwise I'll take advantage of this. TCB always tracks for me so don't have any concerns :smiley: Let's hope it stays that way
Thanks OP

I signed up for a similar deal the other day - BT Infinty 2 - after Virgin increased my price by 50% and refuse to lower it. I've got £180 cashback from Quidco tracking and a £125 Mastercard to claim for after install. I didn't pre-pay line rental though so it ends up being about £450 for the year before cashback and the Mastercard. If all goes to plan though it'll work out at about £12 a month. Fingers crossed.

That does help, ta. And i'm glad it all worked out well for you.

No issues here. Have gone for this. TCB seems to have tracked. Will see how this and the Mastercard goes. Have taken screenshots.

I had poor service from BT Infinity. Fast when working but often dropped out and thus all tv froze. Then even sent a packet for my set top box when I didn't renew contract.
Back to sky for me and never had a tv signal or broadband failure. Murdoch I know- but £25 all channels deal found on here was too good to pass up.

Anyone else having issues ordering? I keep getting an error message near the end of the order form

Make that 20

I think infinity for £10 more over the year will be better?

Never had a problem with Quidco or TCB with nearly £2000 paid to me over the years! use a cleaner like cc cleaner

I had a £189 cash back from TCB last year for a new BT account so it worked for me. Always worrying with a big commitment though.

I spoke with Virgin Customer Service this morning as I thought I was paying over the odds for my current package, particularly when my superhub 2 frequently drops out. I have been with them for years and was hoping to be offered something akin to the prices for a new customer which would have saved me around £20 per month if they'd agreed... Alas, they wouldn't really budge at all, so I asked for closure of the account... and they obliged, giving me a disconnection date in 1 months time.

I am now looking at BT Infinity 2 for the next 12 months and if Quidco and the Mastercard offer work out, there is a significant saving to be made. (I have given up on TCB, can't remember the last time they honoured anything unfortunately). Anyhow, this sounds like a decent deal to me. Hot.

My BT contract is coming to an end next month. Can I get someone else in the household to sign up to this as a new customer or do they base that on address?

I find it weird how many people come out of the woodwork to bash BTs customer service. I've had no problems with any internet provider over the years (and I switch every 12 months) for myself or my parents.


Either way, don't be put off a fantastic deal by these nay-sayers.

same here.... total waste of time. it will not last long.

Good luck with BT. Your post has motivated me to recover the balance of my money they hold. Their customer service is non existent and they are immune to complaints. Worse, when you have the inevitable problems, friends call into question your judgement for using BT, rather than question BT's service. Poor service and BT go hand in hand. Brings into sharp focus their advert to give people in the UK exactly what they deserve!

Use BT at your peril! They wont turn up for installation appointments. Their (Indian call centre) Customer services is appalling, and your billing will be a complete mess. You get what you pay for! Which ranked them last in a list of BB providers. Be warned!!

My topcashback payout from BT has just been transferred by BACS and I received my PURE prepaid MasterCard this week too, signed up early January. Can't fault them really, once you offset that against your package it makes it very cheap.

TCB are rubbish for any cashback over £20, half a dozen times now they get refused and they offer no help whatsoever so only use it now for smaller transactions, I find Quidco way better and more helpful.
Ps. This deal is pretty good

The you view box is a handy little box. Gives me a HD signal from aerial on an old tv and the HDD is silent and plenty of space. Customer service is appalling and my costs went up loads over the months. Extra for HD/ sport/ even basic to pack so take these prices with a pinch of salt.

I've been thinking of doing one of these cashback deals for BT, but a number of things have put me off.
Firstly, the amount of the pre-paid Mastercard seems to be totally random - loads of people say that they don't get the full amount, but what is the full amount? Is it actually specified somewhere which package entitles you to which value card? It just seems to say 'up to £125' or 'up to £100' on TCB. In theory they could give you a pound!
It's also rather odd that the customer feedback seems to vary so wildly - look at all the bad reviews on Quidco, then look at all the good ones on TCB. And yet the comments here seem to indicate that the opposite is true, and Quidco seems to be the more reliable when doing this deal.
The other problem i have is that i really don't understand which TV deal you get cashback for. All i want is the basic pack with AMC and Prem League footie - does that qualify for cashback? I've had a good look at it but i can't work it out. My brain ain't what it used to be...

Topcashback last year have declined 2 genuine cashback for me by companies who have poor reviews for cashback. They always blame cookies to be the fault!

I am already a BT customer so they couldn't offer me much for my renewal next month. Sky (I know, I know, sold ourselves to the devil) have done us proud (sorry Plusnet) and given us unlimited fibre, phone line (PAYG caller display, voice mail), sport movies and family, Sky + box, Sky Go for £56 per month for 12 months.

The activation puts me off big time, I don't get why they feel the need to charge that when then can absorb it in the product costs?

Only ever had one big problem with Topcashback. A £50 cashback from August 2012 didn't come through ... until a couple of weeks ago when £49 suddenly appeared in my account! The £150+ BT and Sky ones have gone through without a hitch.

BT on the other hand are a nightmare. They changed my contract half way through and started charging me more, charged me an early termination fee for terminating at the end of my contract, and then continued to charge the monthly fee for the account they were charging me for terminating early! I did get all *my* money back, eventually, but only through persistence and threatening them with the ombudsman.

I got £146 from tcb last May as well as £100 pre paid Visa card.

​Thanks for that :smiley:

Will Quidco match this cashback deal out of interest?

I got this deal via quidco in mid January. I received today Mastercard for £100.00 should have been £125.00 though
Cash back is showing as tracked though and payment of £145 due in March

Many customers find that they don't receive the MasterCard. They are often lied to by customer services with promises that the card will be delivered in the next 15 days, it never turns up. Just look at the BT forums it's just complaint after complaint with regard to vouchers etc not turning up.

Quidco has always paid out for me.

God help you if you ever have the need to contact BTs so called "customer services".

They also have lost the Fox channel which will disappear at the end of the month, along with me as I need my fix of zombies.

Worst customer service I have ever experienced from any service provider in 20 years. Does not help that the majority off calls are answered in India.
Got out of my contact early giving up £235 Quidco, but worth it in my opinion. AVOID. They left me without any service initially and despite repeated promises never delivered on them.

Nice. I took a similar deal last month but I had the fibre BB and (no tv as we don't have an aerial and use freesat). I just received my £100 mastercard (I applied for it on the 6th) and my £111 TCB money is showing as confirmed. Pretty happy with that. :smiley:

Quidco cashback experiences, mostly perfect. With BT the only time it won't happen is if you have an issue online & need to then sort it out via phone. I had a BT line but I wasn't with BT for broadband. When I tried to order infinity online it just wouldn't work. so I had to order normal broadband & then order infinity after.

Very was an annoying example recently. Ordered an iPhone 6S 64gb after seeing the cashback mentioned on here. Very just said that it didn't follow their T&C's. I don't think Quidco was too happy as they offered me £20 as a goodwill gesture (The cashback was meant to be £50)

Signed up with BT last year and my 12 months contract ends next month. Any suggestions as to what I should do next in order to get as much out of them as possible.

I went for a similar deal in October. Just hope that you don't have any issues as BT customer service are a joke. Firstly - why should you have to apply for the Mastercard? Then, once you do (in my case) they make you have the card delivered to the broadband install address. I kept telling BT that I am hardly ever there and requested it be sent to my primary address. In any case BT didn't send it within the 30 days they said they would. Then they said they'd looked into it and to wait another 45 days. It never turned up (which wasn't surprising as the address they made me register my broadband to didn't physically exist). They said they would send out another (as eventually the post office had returned it undeliverable) to the same address!!!! They couldn't send it out to my primary address. "So you've had one card returned, I've told you the address doesn't exist and yet you insist on sending it to the same address?". "Yes" said BT. Marvellous.

On top of that I was getting broadband dropouts. The first call to BT I was told it was because I had a new line and it needed to settle down - and they would do a line clean to help it on its way. The second time I was told it was because I needed a new router. I still get dropouts.

Still - I got my Quidco

Is there a similar deal for BT Infinity, instead of basic broadband?

This is a great deal, my friend recently took this out. she cannot find the link for the mastercard. anyone got the details ?

Just gone for this, although I spent a bit more - 7.50 a month to get "40meg" fibre and the 2.50 a month for the small "premium channels" package. A tenner a month will go almost unnoticed, being able to get the line rental out of the way at the beginning is nice.

:wink:

I also got a few BT payouts through Quidco, and other retailers

I've ALWAYS had every claim denied or stuck in limbo forever through TCB. Complete waste of time

Thx Op - Plusnet ending for me too! £199.90 cb for TCB Plus members. So even better.

the Cashback has not been included in the price in title. OP has done it spot on.

Cashback is not guaranteed. Should be removed from calculation.