BT Sim Only - £16 a month if with BT. Free £40 Amazon or iTunes Gift Card. Also topcashback claim £40 cash back too.
Seems like a good deal, just ordered.
Looking on previous deal looks like tethering isn't allowed but works anyway.
Free voucher expires in under 3 days.
Top comments
djames108 to dsuk
13 Feb 1611#14
what exacly is it you would be wanting to do that 'standard' 4g would not be plenty fast enough?
what a 1st world problem :neutral_face:
Dryosh
16 Feb 163#83
The Vol number is near the bottom of the "thanks for your bt order:here's the deal" email. Under the service banner and it says £50 off a btshop phone.
The order number part is not your order number, it's an order reference number and you just leave it blank.
edster353
13 Feb 163#5
Not sure if I can on mobile but thanks for pointing out.
Dryosh
13 Feb 163#1
You need to add in its a 12 month contract.
Been mulling this over for a couple of days now.
All comments (125)
Dryosh
13 Feb 163#1
You need to add in its a 12 month contract.
Been mulling this over for a couple of days now.
edster353 to Dryosh
13 Feb 161#3
Can a mod do this for me
edster353
13 Feb 161#2
Note the voucher is applicable to other contracts with BT mobile. Would be a steal if getting a free £40 voucher with their £5 a month Sim but not sure if they'd honour it.
TonyLeMesmer to edster353
13 Feb 16#7
Why wouldn't they honour it?
Dryosh
13 Feb 161#4
Just edit your post.
edster353
13 Feb 163#5
Not sure if I can on mobile but thanks for pointing out.
AndyRoyd
13 Feb 162#6
Does the mobile deal obligate maintaining BT broadband service during the 12m mobile term?
mushypeas25 to AndyRoyd
14 Feb 16#40
Yes, otherwise it's £21 if you cancel your broadband service.
dsuk
13 Feb 162#8
Cheap because it's not the fastest 4G.
Although the BT services piggy back on EE’s network, BT Mobile customers only get access to standard 4G speeds. That means that the double-speed 60Mbit/s and 4G+ 90Mbit/s (the latter is only available on certain handsets) are not available to BT customers. Instead, BT Mobile runs on the regular 30Mbit/s service.
terry4294 to dsuk
13 Feb 161#9
This will change when the merger is approved
djames108 to dsuk
13 Feb 1611#14
what exacly is it you would be wanting to do that 'standard' 4g would not be plenty fast enough?
what a 1st world problem :neutral_face:
GAVINLEWISHUKD to dsuk
13 Feb 161#17
But if you don't have a phone that supports it or you don't live in an area that supports it why pay the extra?
It's best as an option then people can make their own decision?
It's £4 extra a month if you want it. You can get it free for 1 month (before 25th Feb) to try it out.
nintendolinky to dsuk
14 Feb 161#39
You can pay £4 for the extra speed
shaggy
13 Feb 162#10
I got this earlier in the week with quidco but no Amazon voucher :disappointed:
Tempted to cancel and then re order
roadie
13 Feb 161#11
Only for existing customers.
Dryosh to roadie
13 Feb 161#15
New customers only.
alan04
13 Feb 162#12
The merger was approved and they bought EE at the beginning of February
edster353
13 Feb 161#13
because then you would be paying £10 effectively haha
roadie
13 Feb 161#16
Yes but it's £16 for existing customers is it not?
cheekster
13 Feb 16#18
When I clicked on the link in first post, Nectar points notifier popped up so you may be able to earn some Nectar points if you go via the Nectar site?
jimbob2010
13 Feb 16#19
No wifi calling, hd voice, visual voicemail or VoLTE when it goes live later this year. Also you will have lower priority on crowded cell sites compared to ee users. My advice would be to never go for mvno stick to EE/3/Vodafone direct.
djames108 to jimbob2010
13 Feb 16#20
bt/ee are the same....... technically bt is a virtual network at the moment but eventually one will dissapear
the__cat to jimbob2010
14 Feb 161#29
No you won't. BT are opening it all up so EE and BT users will be treated all the same.
Drabman to jimbob2010
14 Feb 16#48
Bear in mind that Wi-Fi calling is irrelevant to those whose handsets aren't compatible (only a few at inception but that may have changed) or weren't supplied by EE. It only works with an EE ROM.
skyarsenal
13 Feb 16#21
I'd personal go with the three simo and wait till ee release there 4g sim in a couple if months
powerjumps18 to skyarsenal
13 Feb 16#22
what is 3 offering?
shaggy
13 Feb 16#23
£30 unlimited everything :smiley: deal of the century
enragedbeard
13 Feb 16#24
Do you need to be a BT customer for this? Still waiting for our letter from Three and this would be perfect.
shaggy to enragedbeard
13 Feb 16#25
For BT broadband or landline customers it's £16 otherwise £20. You don't have to be a customer just your household address has to be. Does that make sense
AMTF
14 Feb 16#26
I was considering this, currently on talktalk, the all in SIM changed to only 3gb a month, this is £4 more for 17gb more
fabfairy
14 Feb 16#27
You can go on bt website and claim your voucher. They a bit that say claim voucher fill it in.
the__cat
14 Feb 161#28
The merger is already approved.
BT are charging an extra £4 for double-speed 4G.
Koosh94
14 Feb 16#30
I pay £13 on EE for unlimited calls and texts and 2GB 4G.. So is it worth the £3 extra for this deal or any other deals that' are just as good? Thanks!
nuttyphilt
14 Feb 16#31
How do you know? I bet BT will keep both brands going, similar to O2 and Giffgaff. Probably be EE as the premium brand and BT Mobile as the budget brand.
shaggy
14 Feb 16#32
I saw that but just to be safe cancelled then re ordered
narwey
14 Feb 16#33
great deal
crazycarper85
14 Feb 16#34
Id be on this if you could teather it would be awesome heat added
edster353 to crazycarper85
14 Feb 16#36
Officially you can't but people have reported it works fine on both ios and android.
Stendhal
14 Feb 162#35
Amazing deal. I'm pretty sure the £40 Amazon thing is new. I've had my eye on this deal for two weeks, just waiting until the last moment to order just in case they better the deal by the time this deal ends. But with the £40 Amazon and £40 Quidco, this deal effectively works out for me as £9.33/month which is a stonking hot deal.
shaggy to Stendhal
14 Feb 16#37
Quidco was £40 until Tuesday I think. Now it's tcb offering the £40
Infiltrator
14 Feb 16#38
Got the 3gb deal in December for £10 a month. It was £40 quidco, £30 Amazon voucher and a free Cadbury selection box.
Chocolates arrived quickly, quidco still at 'retailer decision' and the Amazon vouchers arrived yesterday, but only after having to raise a support case as the code they originally supplied didn't match the requirement on the voucher claim form.
If quidco is paid it'll be £4 a month - some of the folk on the 20gb deal at the same time have recently had their quidco paid.
I transferred over from EE and it all went very smoothly.
ism
14 Feb 16#41
I'm a bit wary of the tcb deal as the prices quoted don't seem up to date. They are saying £25 for non bt customers and £20 for bt customers.
Think for me I'd rather go for quidco just in case
Good deal though thanks OP
shaggy to ism
14 Feb 16#43
My TCB tracked within seconds last night at the right amount
shaggy
14 Feb 16#42
It's a clever tactic to boost subscribers and making sure they sign up to your broadband too
edster353
14 Feb 16#44
Nothing on my account yet, should I contact them? purchased yesterday afternoon.
Badpoet
14 Feb 16#45
Got this in the week.
Tethering - on a iPhone the option seems to disappear but folk have said it works on android.
4g - just been away a couple of nights it worked fine as we didn't have wifi
I would say for the cost so far it seems good no frills.
mistermoneysaver
14 Feb 16#46
I have just got this contract. We have a EE signal box and I am able to do WiFi calling via that.
Infiltrator to mistermoneysaver
14 Feb 16#47
That's good to know, reminded me of a post on the BT forum, some useful info on the below link.
You're half right; the brands will remain separate but the service preference will no longer favour EE. BT will simply remove the restrictions that EE place on them as a virtual operator.
shaggy
14 Feb 16#50
Indeed. The only phone where wifi calling works regardless of whether originally on EE or not is the iPhone.
On the nexus 6p for example it's a built in feature in android but won't work on EE unless the phone has an EE ROM!
Mars104
14 Feb 16#51
I'd be all over this if I knew three were going to increase my One Plan loyalty discount tariff. However I have had no letter, no doubt I get it the day after this deal expires :-(
xenononon to Mars104
15 Feb 16#57
Same. No letter yet.
blimpo
14 Feb 16#52
Does anyone know if it's possible to pay for another BT Mobile via a different direct debit? My brother has the broadband in his name, but I'd prefer to pay for the SIM from my account, but don't know if we can split it up?
shaggy
14 Feb 161#53
i dont think you can query TCB or quidco until a week at least.
if youre worried, just cancel your BT order and order another one! i did that because i ordered a sim earlier in the week without the amazon £40 voucher, i cancelled that and ordered another one.
Their credit check seems to be really relaxed too IMHO. I think they are more concerned about increasing their subscriber numbers.
Stokey90
14 Feb 16#54
Ive just purchased this but many comments here are now making me think otherwise.
Anybody currently using this, honest reviews?
Apart from tethering which i hardly do what else am i restricted to? Im a vodafone user obviously transferring over.
shaggy to Stokey90
15 Feb 161#56
What is worrying you? The only difference between this and EE seems to be lack of VoLTE and wifi calling. Both imho are not worth losing sleep over. They're typical first world problems we can do without.
I have wifi calling on my EE sim which I'm moving over to BT and to be honest wifi calling is hit and miss。if wifi reveption is not strong enough (eg you walk out of the house whilst on the call) then the handover between wifi calling and 4G is not seamless and the call drops. Happens to me a lot and something I can live without.
VoLTE is nice to have but not a deal breaker. I understand it allows you to browse data whilst on a phone call. Ask yourself how many times you will ever need that?
Data speeds, for me at least seem to be about the same on EE and BT. Around 20mps and sometimes higher. Do you really need anything faster???
Oh and conference calling is available on EE but not sure on BT. Again, I must have used this only once in the past year. Nice to have, but will you miss it?
Personally speaking the only thing worrying me about this deal is that you're stuck with BT Broadband if you want the cheaper price for mobile. I guess there will be more deals this time next year so not a huge concern when you're getting this deal for around £12 if cashback is included and an Amazon voucher on top which I will use definitely.
edster353
14 Feb 16#55
cheers man :smiley:
muttyhc
15 Feb 16#58
Can you tether without fees
shaggy to muttyhc
15 Feb 16#59
It appears so. But tethering not officially allowed and blocked on iPhones
nomez
15 Feb 16#60
Currently on 3 and have had the letter. I have Virgin BB and a phone line. I am guessing I am not eligible for this deal?
Coreydeals to nomez
15 Feb 16#61
You could get this offer, you'd just be paying £21 instead of £16. You'd still get the gift card and hopefully the cashback.
ipmanwck
15 Feb 16#62
Been with bt for about 4 Months. Excellent speed, service and reliability. Came from ee.
Stendhal
15 Feb 16#63
My TCB tracked yesterday at £40.40.
joegog
15 Feb 16#64
If you go for this make sure you complete the purchase online. I attempted to purchase three for our family but there's no facility online for a multiple purchase, phoned up BT to ask how to go about it, the adviser said he could sort it there and then which he did but when I asked about the Amazon vouchers I was told that we weren't eligible as it was for online purchases only! Disappointed :-(
iSpy2016
15 Feb 16#65
Hi, is the amazon voucher still available & if so, when does it expire?
djm54
15 Feb 16#66
Amazon voucher applies to online purchases up to 15th Feb. So you have less than 4 hours
iSpy2016
15 Feb 16#67
thanks for the info.
mittromney
15 Feb 16#68
You're in for a surprise.
djm54
15 Feb 16#69
Intriguing. Do tell as I really would like to know why. Went for this deal myself earlier today. Hate to find out it has got better.
If it finished early, then I can only say sorry for posting the info BT had on their site
hmsq82
15 Feb 161#70
Thanks op, gone for this after getting the letter from three. No discount given even after all these years with them.
xZEDx
16 Feb 16#71
its on its way :disappointed: just like mine arrived a few days ago
nomez
16 Feb 16#72
Seems the price has changed? Now is £20.
shaggy to nomez
16 Feb 161#75
Yes offer expired.
muttyhc
16 Feb 16#73
question for everyone, if I leave BT for phone/broadband later this year when my current offer expires, do I then lose my discount on mobile offers like this?
Coreydeals to muttyhc
16 Feb 16#74
Yes, you will lose the discount if you were to leave BT Broadband.
Steve1205
16 Feb 16#76
Signed up this morning for this after 11 years with Three. I got it at the reduced price.
ism
16 Feb 16#77
Has anyone received confirmation of the amazon vouchee with their order?
you can always raise a claim with BT if the voucher request doesn't go through
ism
16 Feb 16#79
Thanks will give this a go
moh223
16 Feb 161#80
Mine is all activated. Just waiting for my number to come over. Voucher claimed so will see when the codes come through. I thought it was 3G but my phone was showing 4G, not bad.
Dryosh
16 Feb 16#81
Can't complain about the speed.
aventador1
16 Feb 16#82
For those that have claimed the voucher where is the VOL reference number? When I did this before with my broadband it was on my order confirmation email but I can't see to find it on my mobile confirmation details also the order number I have is more than 12 digits long.
The FAQ suggests the VOL is on the bill but I've not been billed anything yet so not entirely sure how people have claimed the voucher yet.
Dryosh
16 Feb 163#83
The Vol number is near the bottom of the "thanks for your bt order:here's the deal" email. Under the service banner and it says £50 off a btshop phone.
The order number part is not your order number, it's an order reference number and you just leave it blank.
moh223
16 Feb 162#84
Hover over "My Bt" on home.bt.com. There you will see track an order. Click on it, put your order ref no and postcode. It should show up. You should see the Vol no there.
Or as Dryosh says. :smiley:
aventador1
16 Feb 161#85
I see it. Done. Cheers.
hmsq82
17 Feb 16#86
That seems to have a high ping, I'm hoping EE don't add BT mobile extra hops, usually get around 40ms with EE.
That being said it is meaningless, it is not like you are gaming with your phone tethered to your xbox one. :smiley:
shaggy
17 Feb 161#87
speed etc is fine but not impressed with their customer service. Chat and phone wait times are way above 5 mins most of the time. Im having a need to speak to them as I cancelled one SIM and ordered another one and the old SIM is still showing active according to the account.
I hope this is not a sign of things to come.
missed1again
17 Feb 16#88
Steve1205 Did you sign up online or by phone to get the £16 offer?
the__cat
17 Feb 16#89
Agreed, although with double-speed 4G I could consistently get near 60Mbps down when I was on EE. It was faster than my fixed line at home!
Al18
17 Feb 16#90
Do BT have the same 4G speeds as EE?
Dryosh
17 Feb 16#91
I was stood in a massive shopping centre carpark probably quite away from a mast so that may explain the ping.
shaggy
18 Feb 161#92
I can't seem to get IMGUR images to link on here???
I just did a couple of tests, both EE and BT were very similar in speeds.
Perfectly acceptable and negligible difference imho and faster than my broadband , and much much faster than Three which I was on a year ago - barely got 2-3 Mbps if I was lucky on that and even someone else I know who changed to BT from Three a few days back is getting mobile reception and also the voice quality is noticeably better.
tam9fromouterspace
18 Feb 161#93
I bought the sim with £40 voucher offer but the sales reference number on my order is longer than the claim form allows.
Do you need to enter the vol number AND order reference number or just the vol number to make the claim?
shaggy to tam9fromouterspace
18 Feb 16#94
Not sure but I used chat online and he claimed for me today. For confirmation email through
shaggy
19 Feb 16#95
Ported my number across today from EE. A nice change to be able to stream without with worrying about the data and good speeds to match.
Is anyone using this sim in an iphone? Does it connect to a WiFi hotspot automatically or do you have to have the bt WiFi app on jn the background?
Coreydeals to shaggy
19 Feb 16#96
It should connect automatically once it is all set up. I don't think i've opened the app in ages and it still continues to connect as soon as I am near a hotspot. It's really handy since that is the case rather than always checking WiFi to see if there is a hotspot nearby, although you can use the app to check if there are hotspots nearby.
shaggy
19 Feb 16#97
Ok I've only just been out now since using the sim from this morning and so far no hotspots nearby. The sky wifi app doesn't connect automatically but you have to physically go into the wifi menu and connect.
Coreydeals
19 Feb 16#98
"On Apple devices you will also be asked to install the BT Wi-fi profile to set up the automatic connection. If you’re asked, enter your phone’s PIN (which is the one you use to unlock it)."
Have you installed that as of yet? That may be why, or you may have just not come in to contact with one.
shaggy
19 Feb 161#99
Yeah I've installed the profile and asked for PIN as well. I'll uninstall and reinstall in case I missed anything.
By the way installing the profile messes up the data setting for other network sims if you plan to change sims in your iPhone . I did that last week just to activate my BT sim then took it out and put my EE one back in and the data wouldn't work until I deleted the profile
Coreydeals
19 Feb 16#100
Thank you for the heads up on that. I didn't even realise that.
tam9fromouterspace
20 Feb 16#101
Thanks! I'll give that a try.
Slick Rick
21 Feb 16#102
Can you tether with this deal? If so, how much?
shaggy to Slick Rick
23 Feb 16#103
What does it say in the original post?
patrick_000
29 Feb 16#104
Avoid BT!
I have this deal but have no signal at home (found out after getting back from holiday). BT are refusing to let me cancel as I contacted them the day after the 14 day cooling off period expired. This cooling off period is from the day you order it from their website, even though you don't receive the sim until 2 days later. They are also telling me I have full signal at home as that's what the EE website is telling them - they refuse to come to my home and see for themselves.
I'm now going through the Ofcom complaints process to see if I can get out of the contract.
Anyway - I'd recommend avoiding BT and its overseas call centres like the plague. I wish I'd chosen Vodafone's deal instead.
shaggy to patrick_000
29 Feb 16#105
I understand your predicament and hope you get this resolved.
Their customer service is a bit pants but can't fault this deal as long as you have reception
I've already used 5gb 15 days into my month. Amazing how your usage changes when you have enough to play with. Previously was on 2gb a month on EE
hmsq82
5 Mar 16#106
Anyone get their amazon gift card?
dinosteveus to hmsq82
5 Mar 161#107
Yes, twice :smirk::stuck_out_tongue:
hmsq82
6 Mar 161#108
Still waiting for mine. Lucky you! :wink:
Infiltrator
6 Mar 161#109
If you need customer service, register for the customer forum and post a thread with your problem.
I raised a case with the when I didn't get my Amazon vouchers, the tech admin picked up the issue, phoned us and said he'd follow it through to completion. As promised he phoned again yesterday to make sure we'd got the vouchers. After Vodafone I'm very impressed.
hmsq82 to Infiltrator
7 Mar 16#110
Thanks I'll do that, really didn't want to spend ages on phone to them because of voucher.
They make this as difficult as possible. Where on earth do you find the VOL number ???
edster353
18 Mar 16#113
Was in the second or third email they sent you when you first ordered. However the VOL number I got was one character too big so I wasn't able to submit the form! Went through to chat and they did it for me.
Just got the £42 cashback through today, with the £40 Amazon voucher it effectively works out at £9.50 per month. Not bad!
Dryosh
18 Mar 16#114
It's right at the bottom of one of the emails.
shaggy
22 Mar 16#115
A couple of weeks ago I got a chat advisor to escalate this, and today I've done it myself.
Have to say they dont make easy work getting these vouchers which was one of the reasons I joined BT Mobile.
moh223
22 Mar 161#116
I still haven't got anything. Sent a request via the form and no response yet.
shaggy to moh223
22 Mar 16#117
If you sent the request make sure you keep a note of your enquiry reference number. I'll be using mine to follow up in a few days if I still dont get mine.
Dryosh to moh223
22 Mar 16#118
I filled the form in last week and heard nothing so I went on live chat last night and they said wait 15-20 days for a reply.
The service is shocking.
shaggy
22 Mar 16#119
ive been on chat twice and the first time 'wait for 30 days'. When the 30 days were over I went on again last week, he enquired on my behalf and then nothing. A week later i.e. today, I enquired myself.
Shocking indeed. If this carries on I'll get out of BT Mobile at the earliest oppostunity. Dont care about the good amount of data available on the tarriff.
richieg
22 Mar 16#120
Got this deal in December but the voucher was only 20 but got 60 back on top cash back so a good deal.
richieg
22 Mar 16#121
but they also sent me 2 Amazon cards after I phoned up asking where it was.
Dryosh
23 Mar 161#122
So I've had a reply and it's mixed results.
My card is being despatched and should be here by 12-04-16 but in the email it says it's a Sainsbury's gift card.
Preparing angry email to send lol.
moh223
24 Mar 16#123
I received my vouchers today. For what it's worth I claimed around mid-February so that's around 30-45 days. I sent an e-mail after 30 days for some info. Hope everyone receives theirs. Hopefully Quidco comes through and then that's £75 on £5 a month. Not bad.
Dryosh
24 Mar 16#124
Mine have turned up today.
moh223
5 Apr 16#125
So after the vouchers came, the cash back has been confirmed. Would never have got this without OP and HUKD. Thanks so much. £5/month = £60 year. £40 AM voucher + £35 cash back = £75. (or £25 without voucher)
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Seems like a good deal, just ordered.
Looking on previous deal looks like tethering isn't allowed but works anyway.
Free voucher expires in under 3 days.
Top comments
what a 1st world problem :neutral_face:
The order number part is not your order number, it's an order reference number and you just leave it blank.
Been mulling this over for a couple of days now.
All comments (125)
Been mulling this over for a couple of days now.
Although the BT services piggy back on EE’s network, BT Mobile customers only get access to standard 4G speeds. That means that the double-speed 60Mbit/s and 4G+ 90Mbit/s (the latter is only available on certain handsets) are not available to BT customers. Instead, BT Mobile runs on the regular 30Mbit/s service.
what a 1st world problem :neutral_face:
It's best as an option then people can make their own decision?
It's £4 extra a month if you want it. You can get it free for 1 month (before 25th Feb) to try it out.
Tempted to cancel and then re order
BT are charging an extra £4 for double-speed 4G.
Chocolates arrived quickly, quidco still at 'retailer decision' and the Amazon vouchers arrived yesterday, but only after having to raise a support case as the code they originally supplied didn't match the requirement on the voucher claim form.
If quidco is paid it'll be £4 a month - some of the folk on the 20gb deal at the same time have recently had their quidco paid.
I transferred over from EE and it all went very smoothly.
Think for me I'd rather go for quidco just in case
Good deal though thanks OP
Tethering - on a iPhone the option seems to disappear but folk have said it works on android.
4g - just been away a couple of nights it worked fine as we didn't have wifi
I would say for the cost so far it seems good no frills.
https://community.bt.com/t5/BT-Mobile/BT-Mobile-Signal-Box/td-p/1584681
You're half right; the brands will remain separate but the service preference will no longer favour EE. BT will simply remove the restrictions that EE place on them as a virtual operator.
On the nexus 6p for example it's a built in feature in android but won't work on EE unless the phone has an EE ROM!
if youre worried, just cancel your BT order and order another one! i did that because i ordered a sim earlier in the week without the amazon £40 voucher, i cancelled that and ordered another one.
Their credit check seems to be really relaxed too IMHO. I think they are more concerned about increasing their subscriber numbers.
Anybody currently using this, honest reviews?
Apart from tethering which i hardly do what else am i restricted to? Im a vodafone user obviously transferring over.
I have wifi calling on my EE sim which I'm moving over to BT and to be honest wifi calling is hit and miss。if wifi reveption is not strong enough (eg you walk out of the house whilst on the call) then the handover between wifi calling and 4G is not seamless and the call drops. Happens to me a lot and something I can live without.
VoLTE is nice to have but not a deal breaker. I understand it allows you to browse data whilst on a phone call. Ask yourself how many times you will ever need that?
Data speeds, for me at least seem to be about the same on EE and BT. Around 20mps and sometimes higher. Do you really need anything faster???
Oh and conference calling is available on EE but not sure on BT. Again, I must have used this only once in the past year. Nice to have, but will you miss it?
Personally speaking the only thing worrying me about this deal is that you're stuck with BT Broadband if you want the cheaper price for mobile. I guess there will be more deals this time next year so not a huge concern when you're getting this deal for around £12 if cashback is included and an Amazon voucher on top which I will use definitely.
If it finished early, then I can only say sorry for posting the info BT had on their site
https://www.vouchers.bt.com/offer/mobileclaim
you can always raise a claim with BT if the voucher request doesn't go through
The FAQ suggests the VOL is on the bill but I've not been billed anything yet so not entirely sure how people have claimed the voucher yet.
The order number part is not your order number, it's an order reference number and you just leave it blank.
Or as Dryosh says. :smiley:
That being said it is meaningless, it is not like you are gaming with your phone tethered to your xbox one. :smiley:
I hope this is not a sign of things to come.
I just did a couple of tests, both EE and BT were very similar in speeds.
Perfectly acceptable and negligible difference imho and faster than my broadband , and much much faster than Three which I was on a year ago - barely got 2-3 Mbps if I was lucky on that and even someone else I know who changed to BT from Three a few days back is getting mobile reception and also the voice quality is noticeably better.
Do you need to enter the vol number AND order reference number or just the vol number to make the claim?
Is anyone using this sim in an iphone? Does it connect to a WiFi hotspot automatically or do you have to have the bt WiFi app on jn the background?
Have you installed that as of yet? That may be why, or you may have just not come in to contact with one.
By the way installing the profile messes up the data setting for other network sims if you plan to change sims in your iPhone . I did that last week just to activate my BT sim then took it out and put my EE one back in and the data wouldn't work until I deleted the profile
I have this deal but have no signal at home (found out after getting back from holiday). BT are refusing to let me cancel as I contacted them the day after the 14 day cooling off period expired. This cooling off period is from the day you order it from their website, even though you don't receive the sim until 2 days later. They are also telling me I have full signal at home as that's what the EE website is telling them - they refuse to come to my home and see for themselves.
I'm now going through the Ofcom complaints process to see if I can get out of the contract.
Anyway - I'd recommend avoiding BT and its overseas call centres like the plague. I wish I'd chosen Vodafone's deal instead.
Their customer service is a bit pants but can't fault this deal as long as you have reception
I've already used 5gb 15 days into my month. Amazing how your usage changes when you have enough to play with. Previously was on 2gb a month on EE
I raised a case with the when I didn't get my Amazon vouchers, the tech admin picked up the issue, phoned us and said he'd follow it through to completion. As promised he phoned again yesterday to make sure we'd got the vouchers. After Vodafone I'm very impressed.
https://bt.custhelp.com/app/contact_email/c/6090
Just got the £42 cashback through today, with the £40 Amazon voucher it effectively works out at £9.50 per month. Not bad!
Have to say they dont make easy work getting these vouchers which was one of the reasons I joined BT Mobile.
The service is shocking.
Shocking indeed. If this carries on I'll get out of BT Mobile at the earliest oppostunity. Dont care about the good amount of data available on the tarriff.
My card is being despatched and should be here by 12-04-16 but in the email it says it's a Sainsbury's gift card.
Preparing angry email to send lol.