WD Elements portable storage with USB 3.0 offers reliable, high-capacity storage to go, ultra-fast data transfer rates, universal connectivity, and massive capacity. Includes a free trial of WD SmartWare Pro automatic backup software.
RMA arranged, if anyone has any problem push them. It hasn't cost me a penny so far.
Adam2050
8 Jan 16#62
"I have had a word with our RMA orders team and they asked me to pass the case to them for authorisation for shipping cost coverage. Once the authorisation is done and shipping label is created then I will contact you via email to create the RMA order and replace the drive. This process can take up to five business days."
Think I might be getting somewhere.
Adam2050
8 Jan 16#61
That is my argument, even for a failed drive you should be compensated that's the whole point of warranty, it shows good customer service.
Adam2050
8 Jan 16#59
Asking me to pay return postage, going to buying my hardware elsewhere if this is the customer service you get.
Bossworld to Adam2050
8 Jan 16#60
That's a ****, can you dispute it with your CC company? I've always had to pay to send WD drives back for warranty replacement but having to do it straight away should really be up to them.
subtrash
6 Jan 16#57
****. You gonna send it back? Getting to the point were it will cost you more that its worth.
Adam2050 to subtrash
6 Jan 16#58
Yeh they will replace it and I will get them to cover the cost of returning it's there fault not mine.
subtrash
6 Jan 16#55
Just my luck:-( If I fell in a barrel of tits I'd come out sucking my thumb. Anyway Ive ordered one from ebay. Just hope Ive picked the right one :-)
Adam2050 to subtrash
6 Jan 16#56
It's alright one of my drives doesn't work at all and is chirping like a trooper.
Bossworld
6 Jan 16#54
Mine's arrived, all hooked up to the XBOX One fine and seems to transfer games to install a bit quicker to boot.
Came with the USB3 lead.
subtrash
6 Jan 16#52
Well it arrived. Did you get a connector with yours? Or do you have any idea what connector it uses? I'm not sure what that slot is so I cant test it :-(
Adam2050 to subtrash
6 Jan 16#53
Yeh one in all three, though one of them wasnt on the side it was on the bottom layer of the box, so might be worth looking there.
subtrash
6 Jan 16#50
Wonder if theyare in the same van. What area of the country are you from?
Adam2050 to subtrash
6 Jan 16#51
Shropshire, mine was meant to come tomorrow according to the UPS tracking, and came from deeside depot.
Adam2050
6 Jan 16#49
Mines arrived, packages hilarious well not the actual packaging the labeling, you will see when it comes.
subtrash
4 Jan 16#48
Recieved my email tonight so all seems to be good. My tracking works as well - says I will recieve it by the end of Wednesday
Bossworld
4 Jan 161#47
Seems OK but I guess they might have only just created the label for yours if it's a day later than mine? Ended up creating a my UPS account (I've got something else on the way from Schuh) and I can see they're planning delivery for the HDD on Wednesday.
Bossworld
4 Jan 16#45
Just had shipping confirmation, all good.
thegamingkinginfo to Bossworld
4 Jan 16#46
Does your tracking number work? Mine just brings up an error :disappointed:
subtrash
4 Jan 16#44
They say in their email they dont bill you till the item has shipped. I was billed on the 30th and still havent recieved any notification. Hopefully hear something today
max84
4 Jan 16#43
got tracking number but it doesn't track ?
UPS could not locate the shipment details for your request. Please verify your information and try again later.
Bossworld
3 Jan 161#42
Rather worryingly the pre-authorisation has disappeared from my Amex, and the site doesn't recognise my order number when I try and track it from the email. The order still appears in my history though.
thegamingkinginfo
3 Jan 16#41
Received a shipping confirmation and a UPS Tracking number. Was shipped on 30th of December but only got my shipping confirmation today.
zebrum
3 Jan 16#39
Has anyones arrived yet? For me its been 9 days and no shipping notification.
Adam2050 to zebrum
3 Jan 161#40
Just got a shipping announcement just as you posted that. Posted on the 29th of December. Automation's a bit slow like.
jimcat
2 Jan 16#38
the code does not work anymore :/ does anyone know any other code? I tried changing the 15 for 16 but didn't work
aceshigh
31 Dec 15#36
Anybody received the drives yet or any sort of shipping information? I can't even get the order tracking to work on their site.
thegamingkinginfo to aceshigh
31 Dec 15#37
Give it till at least next week because it's coming from Amsterdam and it's New Year :smiley:
newgame2478
30 Dec 15#35
Thanks. This is not the first time though.
thegamingkinginfo
30 Dec 151#34
750gb went back in stock, I ordered it with code and It said Out of stock after. So must have only been one more in stock. Cheers OP!
newgame2478
29 Dec 151#15
This is crazy. I ordered one when I didn't really need one.
wide to newgame2478
30 Dec 152#33
Welcome to HUKD :smiley:
SILVERFROGA1
29 Dec 15#32
Just missed the 750GB one but caught 500GB my passport ultra thanks mate.
I'm not sure but I would doubt it. Most WD drives these days have a soldered on USB connection
nogin24
29 Dec 15#24
Dam, went out of stock while ordering :disappointed:
tmohammad to nogin24
29 Dec 15#25
Same here! First there was a problem with the order and when I resubmitted OOS!:disappointed:
Oh well, at lease some of you got it. You snooze... you lose on HOTUKDEALS promoted deals!!!
scratch
29 Dec 15#23
Cheers op I must have got the last one
northendsoul
29 Dec 15#22
Out of Stock
goonertillidie
29 Dec 15#20
Yup, all gone, expired!
jagwag
29 Dec 15#19
thanks
parabola117
29 Dec 15#18
OOS
Straycat1967
29 Dec 15#17
Hot.. heat added
AJLIVE
29 Dec 15#16
Great deal, recommend!
Adam2050
29 Dec 15#14
Ordered 3 for work. Tempted by more
DexMorgan
29 Dec 151#13
I've had a recertified 2tb WD drive for my Xbone for over a year and had no problems with it :smiley:
joolsvern72
29 Dec 15#12
Should be good for backing up photos and stuff or for sons chromebook. Thanks
daddylanc
29 Dec 15#11
Nice, perfect for me, many thanks.
II D2 II
29 Dec 15#10
Was going to order a 1TB drive earlier for my Xbox, but I will take a shot at this one instead for the price.
Thanks,
J9STL
29 Dec 15#9
60 day money back guarantee
6 month limited warranty
Bossworld
29 Dec 15#8
Tempted for my XBOX One but how reliable are the re certified drives?
EDIT: Never mind, just ordered anyway. Was down to my last 15GB free, and all these ongoing updates are just going to make that worse. Fairly decent Games with Gold line up on its way too.
mydeals8549
29 Dec 15#7
Thanks, Got One
goonertillidie
29 Dec 15#6
Welcome :smiley:
chazziee
29 Dec 15#5
Perfect, just broke mine at the weekend.
rav4cas
29 Dec 15#4
Great. Just running out of space on my 500gb one. Thanks OP.
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Latest comments (63)
Think I might be getting somewhere.
Came with the USB3 lead.
UPS could not locate the shipment details for your request. Please verify your information and try again later.
I'm not sure but I would doubt it. Most WD drives these days have a soldered on USB connection
Oh well, at lease some of you got it. You snooze... you lose on HOTUKDEALS promoted deals!!!
Thanks,
6 month limited warranty
EDIT: Never mind, just ordered anyway. Was down to my last 15GB free, and all these ongoing updates are just going to make that worse. Fairly decent Games with Gold line up on its way too.