Looks like the 'Learning Thermostat' has 'Learnt' to say noooooo ..... lol. :-(

The voucher code you have entered is invalid. Please check your voucher and try again. The code you enter must exactly match the code you were sent.

It is a universal voucher code and is posted on a banner on their website. EMAIL3539

FYI: Those with nPower can get one for £129: http://www.npower.com/home/home-and-heating/accessories/nest-learning-thermostat

I had mine installed on yesterday. Early days, but I'm really impressed so far.

Well code does not work for me

Prefer hive as it's battery operated and can be situated where you like, Nest needs to be hardwired...

I work shifts (all over the shop).

I'm assuming this wouldn't be any use for me??? I cant even "learn" what I'll be doing from day to day.

If I just wanted something that could be switched on / off remotely what would be my best bet?

Didn't realise the install cost was so high. Good deal through npower though.

Code works fine

Handy if you work nights shifts like me, Set to around 38 that'll pi55 her indoors off :smile:.


"did you sleep well?" Aha..

I have had mine for nearly a year now (older model) . It is a good piece if kit.. Saved me a fortune in gas, switch it off for holidays or when out for a day and the switch it back on when coming home. You can use these without being permanently wired but you have to plug them back in again to charge them :disappointed:.. I wired mine in myself and saved myself the cost of getting it fitted... Would recommend to anyone, there are also other products coming out from other suppliers that will be nest compliant :smile:

Same for me, great bit of kit and easy to fit yourself.

We move our thermostat around to whichever room our young baby happens to be in. That way the temperature of whichever area he is in the house is constant and comfortable.

was that third gen? their advert didn't explicitly say so.

indeed, this is really interesting

What are the advantages of this over Hive?

Hive has a small receiver that plugs into your router with an Ethernet cable so you will need a spare port and power socket.

Looked at nest and hive but I think I will be going for Honeywell Evohome. Basic kit is £200 but the good thing about this is you can then get individual radiator thermostats (£55ea), it does work out more expensive this way but then your heating becomes multizone and you can set each rooms temperature to your desired setting, control each from the included controller or from phone etc.

Based on pure aesthetics I think the nest is best. It has its downfalls. To run itself it requires mains power. The hive doesn't. It is however very smart but will do odd things. It decided to heat up my flat for five hours whilst I was driving away for the weekend as if expecting I may change my mind and come back home. Not tried the 3rd gen yet.

Interested to know what the other nest compliant stuff will offer as the basic product doesn't offer anything to me compared to our thermostat (holiday mode, individual
I could be wrong, but I think with Hive you need to plug something into your router which also needs powering from a plug socket. With Nest, it just connects directly to your router. Also, Nest is prettier. And

What sort of savings do you think you've made? I still see this as a bit of a gimmick compared with any decent programmable thermostat.

Have not looked into Heat Genius. Wll have a look at that and see what that offers.

Looks like Heat Genius will work out to be double the cost of Evohome. Also seems you need sensors in each of the rooms (£35ea) + the Valves (£60)..Whereas the Evohome I believe has them built into the Radiator valve. You also need to have it professionally installed, evohome you can do it yourself if you wish. This is just my opinion.

Best price around if you are not with npower. Ordered. Thanks

I really really want one of these but how on earth can you get it installed? Does the Gas Company need to do it ? (Im with Sainsbury's) or is there someone specific that does it?

Can someone fill a n00b in on the advantages of one of these over a more traditional thermostat. Mine is stuck to the wall, I have it set to come on at different temps at different times of the day, or turn off if no one is going to be In. I presume you can control it on your phone if your out? Is that it?

Thanks for the heads up, does that price include installation?

Plus the hive cant read in both farenheit or celsius, nest can; hive also needs a box to plug into router, nest doesnt.

Is this 3rd Gen Nest ? Thanks for posting :smiley:

Oh wow that really changes things, thanks. No way I can afford to lose a mains socket to the controls :confused: Shame

They aren't showing the banner anymore, but the code still works. You add it at the checkout where it says add vouchers.

If you're replacing your thermostat then it may already have the possibility of min thermostats in the cables to it. If it's simply relocating it into a convenient accessible location then not.

It is, yes. Two days in and I really like it!

Might be worth a read. Good to be informed.

http://www.stuff.tv/news/wrap-warm-nest-has-battery-draining-bug-shuts-your-heating

Ordered earlier, have 45 days for a better deal to come along lol.

Actually just gone to order some lighting but code not being accepted now.

Code still works, ordered using an iPad. I typed the code, not copy/paste.

It'll use the mains from your existing thermostat if you replace that with the Nest. Only if you want to put it somewhere else and not hard wired, you'll need a socket to power it. HTH

Sorry little confused. There's the thermostat which fits to the front of the boiler and the control unit which fits anywhere else. The controls require the mains socket right?

Currently my basic controls, located on the wall opposite the boiler, have a battery powering them.

My understanding (might be wrong, but it's what I've seen) is that the heat link connect directly to your boiler and needs a 240v supply - this can replace your programmer. The round thermostat will replace your thermostat that you use to set your temperature, also needs a power supply - either take the one from your old thermostat or if installing somewhere different, then you may need a plug socket, eg if you're using the nest stand.

Hi guys,

How do I install this thermostat if I have an existing combi boiler in the garage with an RF thermostat in the living room?

Maplin have one for £149 what gen is this?

Ok thanks, wasn't sure just thought I'd comment in case it's the same and cheaper but had a feeling it might be older, I'd agree extra £50 worth it. I don't have any use for it but my dads been wanting a thermostat since the boiler was installed 3 years ago the installer lost the one that come with it and replacement is £70 might surprise him with this if it works with ours. Do they offer smart values too like the other brand? Or zones?

Just called to check on my order as didn't arrive over the weekend and its been cancelled as out of stock!

Very annoying.

No smart valves or zones at the moment no, unless your house is already zoned and then in that case you would need 2 Nest's

Out of stock! They cancelled my order only have I called to find out why it had not arrived.

Has anyone actually got this deal?

Just purchased for £185 using the code. Collecting on Friday.

Habit of rounding up! Yeh £184. No Quidco, collecting Avios instead. Extra sun is more appealing! :smiley:

Not in stock now at B&Q, showing on website as in stock. Once you place your order they let you know it's not in stock.

Yeh same here. Had to phone up when it was suppose to be have arrived, shocking customer service.

Had the same issue with customer service, cancelled the order. Absolute joke.

Got it from John Lewis instead.

John Lewis are offering 2 year warranty as well which is good.

I noticed that, isn't Nest in general 2 year anyway? Even B&Q's ect? I don't really do legal read ups so feel free to correct me if I'm reading this incorrectly ha.

Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo Alto, California USA, warrants to the owner of the enclosed product that the product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of two (2) years from the date of delivery following the original retail purchase, and if a Nest Pro sells and installs the Product and enters a valid Nest Pro ID during setup, an additional three (3) years, resulting in a warranty period of five (5) years for that Product (collectively, the “Warranty Period”).

Source: https://nest.com/legal/warranty/thermostat

Screw B&Q, order failed to turn up in store. No update from themselves. Don't waste your time, buy elsewhere.

Same.

I bet they had stock and just didn't want to honour it in the offer. Very naughty!

Just looked at the box and it says 2 year limited warranty. Maybe jl is beyond that, not sure in all honesty.

Much much better service from John Lewis straight from the outset when checking stock over the phone to collection. Lost out on the offer but rather my money albeit extra, ends up with someone that can get the job done and offer a level of customer service that's not difficult to attain and goes a long way.

It's an abysmal show from B&Q. I waited all day for delivery, then telephoned customer services to see what's going on (after being on hold for 20 minutes), I was then told that there were "issues" and I wouldn't be receiving anything today. There was no suggestion when they might have more stock. I was told that I could have a refund, or wait. If I decided to wait, I would not receive any updates or e-mails from B&Q and would be left in the dark!

Nest has a pretty smart smoke and carbon monoxide detector too (battery or home wired) can raise alarm on phone to you as you may not be home but others might be. Pretty useful...

Looks like the discount code has stopped working as was looking at getting some Hue kit. No doubt they will start supplying the Nest now it's at full whack.

Just contacted B&Q Customer Service as my order was still showing as “In Progress” been told that there is no stock and they have no delivery date.

There is an issue with their online system where it doesn’t know what the stock levels are!!! How a company like this can have such an antiquated system is beyond me, suffice to say the CS representative said they he had done taken a load of similar calls and been told to offer refunds.

If you have to do the same, make sure you ask them to remove all your details from the system to avoid junk mail and emails.

Now have to wait 3-days for the refund! These should be instantaneous when it is not the customers fault.

Avoid B&Q and as mentioned buy from John Lewis.

Regards

LordScrumptious

For those getting refunds - are you asking for it? Or is there no option to wait for more stock and they're just refunding? Didn't order as saw comments before planning to order it's out of stock but just wondering.

What a palaver!

In the hurry, it turns out the Nest that I got sold in JL was a 2nd gen, however I still paid 3rd gen price oddly enough. Just got it swapped over, didn't realise until someone asked me about hot water connections and realised they were missing on mine. Admit I didn't expect that to happen, oh well... sorted now. Worthing checking it says "now with hot water connections" on the wrapping of box on a little blue sticker at JL or anywhere else.

RE B&Q - My first order for the Nest, I chased it up on the phone a day after the expected delivery date, after having gone in to check and find it had not arrived. The chap on the phone wanted me to come in to store for a refund, advised him I won't be doing that and he eventually refunded over the phone, seemed like he didn't know the process.

I tried B&Q again with a separate order for the stand, when the voucher was working, as I assumed they would have stock of them seeing as its more a sundry item to the main unit and was showing as available online. Same thing happened. No call on the delivery day (yesterday) to say it hadn't come in or was delayed. This morning a lady phoned me up and said there were stock issues and she could refund, I accepted. I didn't ask about holding out for it... seemed like it could go on forever. She said she had made quite a few calls about the thermostats and there was a supply issue.

I would guess Screwfix is also affected as she said they supply B&Q, and seeing as the parent company is the same.

Ordered one yesterday from B&Q. I'm guessing it won't be delivered though :disappointed:

just called B&Q. still oos. no idea when it'll be back. Their website is crap.

if you have a combi don't bother just get the second gen. super easy to install if you have rf unit attached to your boiler. though for you need to be a bit competent and have common sense otherwise you might fry yourself and the boiler

​Did you get the v3 from npower for that price?

Don't really need a thermostat as I have programmable trvs what I need is a programmable timer with an app to turn on the boiler for heat. Is there such a thing?

Yes, I've done the same