Well if that's the case then I'll not be getting anything else from Asda.

When the guy phoned about my refund he seemed to just acknowledge that I had been overcharged - it did not seem that a refund was automatically going to arrive had I not emailed them...

They didn't used to do it that way....but they do now :stuck_out_tongue:

They have NEVER done that before - any cash that comes off my card has ALWAYS been what it says on the receipt.

I am aware that they may hold the funds to the amount ordered before charging the correct delivered amount, but never before have I been overcharged like this.

I know this because my order is always missing something (I don't want substitutions for most things) so I would have noticed the wrong money being taken on previous orders if what you say is correct...

That'll almost make up for any overcharges!

Couple of things "not available - no substitute at you request etc etc" on a recent delivery so original price as ordered: £42.82

Amount on receipt, £38.82 (as it should be).

Amount taken from debit card: £42.82.

Verging on crooks there if you ask me - had to jump through some hoops to get the cash back, it certainly wasn't forthcoming automatically.

They have form for this of course...

I got £8.80 the other week on a £50 spend. Cold from me

£80! EEEKKKK

£80 minimum spend cold

I've got £2 on an £80 shop.

me three

Me too thank you