placed an order on the 9th Dec and paid for next day delivery. still waiting. emailed the last 4 days in a row and been phoning but it just rings out, no one is replying to my emails

Mine turned up next day, thanks!

I ordered trainers for next day delivery, they didn't turn up so contacted them on twitter (read the tweets they get before you buy from them because I wish I did before ordering) only for them to tell me my order was out of stock and now have to wait 3-4 days for a refund, they didn't bother to let me know just had me waiting for them all day. By the tweets I read if you return anything you will be waiting a while for any acknowledgement or a refund from them.

Can I ask, have you received your order yet?

Beware ...I ordered trainers & paid for next day delivery on the 8th December & they have not been dispatched yet........:neutral_face:

According to their T&S's it shows as item 1:
"1. Discount Codes and offers are valid on full price items only
5. The discount codes cannot be used in conjunction with any other offer"

So you did well.

Thanks for your reply, looks like I got screwed, I did speak to their customer services who said that this code wont work with the sale items, now don't know if I should cancel order or not.

I got the sale price plus an extra 15% off so I don't know what happened with your order.The trainers I bought were £69.99, in the sale at £49.99 and I paid £42.49 with the extra 15% discount.

It does get added but the amount off is the sale price off not the sale price + an additional 15%

I bought a couple of things yesterday morning using the 15% off code, which worked for me :smiley: I selected the next day delivery for £1 which should arrive today but my order hasn't been despatched yet. Went onto my account and it's showing as order acknowledged :disappointed:

Cold!! Website is terrible to navigate round.

Thanks OP!

Ordered & It took the 15% off...thanks op

nice, thanks for sharing~~~~

Good sale many thanks

BEWARE! you can put the code in AND IT WILL ACCEPT THE CODE but it will NOT discount the 15%. Just got caught by this and called their customer services, who said it is ONLY for full price items.

Alot was out of stock that I had chose ... :disappointed:

Thank you... heat!! ordered with 15% discount code :smiley:

Thanks for posting got the 15%off too plus you can get 2.1% cashback via top topcashback

Thank you very much got some new trainers n 2 t shirts £50! Thanks for 15% off code aswell

Use voucher code VB15 to get an extra 15% off