The ultimate celebration of 20 Years of Sonic gaming, Sonic Generations delivers the definitive experience for Sonic fans new and old
Top comments
CookieMunzta
25 Dec 153#1
Just noticed this on Reddit. Bloody bargain for a pretty decent Sonic game.
P.S. Merry Christmas.
Latest comments (107)
babylon
28 Dec 151#107
It is funny you say that, Apart from this one occasion, I couldn't tell you the last time I went to Game's site, When I'm looking for a game, They never even enter my mind, No wonder there shares dropped 38%, When you don't even think of the only games store on the high street when looking to buy a game, And stuff like this won't help.
fl3tch3r85
28 Dec 15#106
3 Days from purchase, confirmation, then disappointment of cancellation email. I now received email.....
We just wanted to confirm that your refund of £0.25 has been processed. It might take a few working days to show up in your account though.
If you requested an eGift Voucher refund then you'll receive that in a separate email.
Many thanks for the excellent service GAME, I remember why I stopped using you many many moons ago. Prices are way overpriced too on items you actually have in stock.
Jonnyblock
28 Dec 15#105
Yeah I just got a refund.
lee878787
28 Dec 15#104
My order has been cancelled.. gutted as I'm a big sonic fan
KyleGM
27 Dec 15#103
All PayPal, I ordered one via card first but never received the code, so I ordered the rest PayPal and they were sent straight away.
KyleGM
27 Dec 15#101
I bought 10 of these just to hand out as small presents and they all came through to my email immediately after purchase, I did purchase as soon as the HUKD post went up though!
ando to KyleGM
27 Dec 15#102
Paypal, Card, or game wallet?
only received one when I paid via game wallet, other 2 via paypal have been cancelled
Timbs
27 Dec 15#100
Just got the same email, sounds like a pricing error. Shame as the game did look quite good.
Wowhats
27 Dec 15#99
Cancelled as well. Game are useless,
another nail in the coffin.
rimz790
27 Dec 15#98
Yup just got the cancellation email!
liltman
27 Dec 15#97
Yep nothing we can do about it, idiots. They will get stock back soon and then it will be full price again
CAL23
27 Dec 15#96
They've gone and bloody cancelled it! Never shopping with these idiots again!
liltman
27 Dec 15#95
I've just got it too...
I am on chat to them now, bet nothing will happen but it's a **** story to cover up their mistake lol
babylon
27 Dec 15#85
Wonder if this is to do with PayPal, I had that Wii U singing game deal cancelled a couple of weeks ago because of a PayPal issue, So this is twice now, But the 25p has gone out, And I think Nintendo cancelled my order cos there dicks.
m3racer123 to babylon
27 Dec 15#90
It's not a paypal issue - I paid by debit card and was still refunded. It seems there was just a mispricing on the website. The deal was too good to be true!
The e-mail says "we have charged you an incorrect amount"...
ST3123 to babylon
27 Dec 15#94
Nowt to do with Paypal, if the merchant accepts it, you can pay with it, simple as. Game just cancelled cos they are tight gits. Wouldn't have cost them all that much, no one is going to pay a great deal for Sonic generations these days anyway. If it had been Amazon, I bet we would have got these no problem but heaven forbid game lose a few pence....
bengdogg
27 Dec 15#93
Just had this...
"Hi Customer,
Thank you for shopping at GAME.co.uk.
While processing your order for Sonic Generations we noticed there was an error during your checkout and we have charged you an incorrect amount and unfortunately we have had to cancel your order.
We apologise for this inconvenience and if you have any questions please contact Customer Service here.
Thanks again for shopping with GAME.
The Customer Service Team
GAME"
ovisan
27 Dec 15#92
Hi Customer,
Thank you for shopping at GAME.co.uk.
While processing your order for Sonic Generations we noticed there was an error during your checkout and we have charged you an incorrect amount and unfortunately we have had to cancel your order.
We apologise for this inconvenience and if you have any questions please contact Customer Service here.
Thanks again for shopping with GAME.
The Customer Service Team
GAME
-------------------------
They are ****, they charged me the right amount.
I will close my account there and keep away from them
fl3tch3r85
27 Dec 15#91
2 days since order and confirmation.....
Hi Customer,
Thank you for shopping at GAME.co.uk.
While processing your order for Sonic Generations we noticed there was an error during your checkout and we have charged you an incorrect amount and unfortunately we have had to cancel your order.
We apologise for this inconvenience and if you have any questions please contact Customer Service here.
Thanks again for shopping with GAME.
The Customer Service Team
GAME
briankins
27 Dec 15#89
Got refunded also :disappointed:
Darkamlight
27 Dec 15#88
Boooooo refunded >_>...
jbbargains2007
27 Dec 15#87
just had my refund email as well....why sell them if they dont have them :disappointed:
cpbv1
27 Dec 15#86
game have just refunded 25p through paypal,it looks like the majority of people who payed through paypal will be refunded.
liltman
27 Dec 15#84
Not got my code yet. Didn't think it would be this long lol
pete_101
27 Dec 15#83
Same here, finally got Paypal confirmation of payment yesterday but not email with code, just status on game website saying delivered!
torch_9
27 Dec 15#81
I got told there sourcing more codes as it was actually sold out when I purchased
ando to torch_9
27 Dec 15#82
Load of crap I'd say, I bought 2 via paypal received neither, ordered 1 via gamewallet after the first 2, which I received instantly
ando
27 Dec 15#80
Not that it's much use but here is Game's response
A-Ross I said:
We are having technical problems with the Sonic Generations codes and hope to have this fixed as soon as possible. We do apologise.
You said:
it's now been 2 days since I ordered
11:07:37
You said:
Any other website is instant
11:07:52
A-Ross I said:
Im sorry but we have to wait until the issue is resolved.
11:09:50
You said:
Pathetic how Game treat customers, ordered 2 days ago but you can't send the code and you can't email all involved to say there is a issue instead hope that nobody chases up the issue
11:10:52
A-Ross I said:
Im sorry for your poor experience.
11:12:01
Characters: 0/2000
Wowhats
27 Dec 15#79
I paid by card but still no code.
Spinke
26 Dec 15#78
I also paid via PayPal, no sign of a code. I would have used a card if I'd realised they'd be so slow!
Timbs
26 Dec 15#75
Ordered yesterday about 10.00 AM, got the confirmation email 10 mins later. Paid by Pay Pal but money was not taken from account. Got the Pay Pal email early this morning to notify me that monies have been taken
Sill no sign of any further emails from Game, be it either a cancellation or a game code :disappointed:
KCooperman to Timbs
26 Dec 15#77
Same for me
Tic174
26 Dec 15#76
I got a order confirmation e-mail yesterday and theres a transaction pending in my bank account, but now when I check the website my order has completely disappeared.
Would have thought we would have got a cancellation e-mail by now if they were gona cancel them?
barryl85
26 Dec 15#74
They cancelled mine, got email today stating payment issues but payment went through fine via paypal. Clearly a mis-price.
sm182
26 Dec 15#73
You guys do realise they must've sold at least 5,000 of these on christmas day, there is likely to be some sort of delay.
Sucks if they cancelled it though.
lamb85
26 Dec 15#71
I checked my orders and it says shipped. Delivered by email, But I've not received anything
cpbv1 to lamb85
26 Dec 15#72
yup,same for me since this morning
konan100
26 Dec 152#70
Shambles. I ordered it within minutes of the deal going live on here only to receive the cancellation email.
Have replied branding them liars and asking them to explain how people who've ordered after have received the code.
It's only 25p but I'm off work right now with time on my hands
Wowhats
26 Dec 151#69
Name, Shame, Game!... Thats my new Xmas rhyme. Bah Humbug GAME,it's the season of peace and goodwill to all Sonic fans, show us your Christmas spirit and send us the gift we all want for Christmas... a nice little code ( no need to wrap it and send by snail mail,an email will be just fine), talking of spirit where's my bottle of Bells!, well it is christmas.
fl3tch3r85
26 Dec 15#68
Ordered game over 24 hours ago, Confirmation was received within 30 minutes. Still NO Sonic Key lol. I have been waiting to play as reviews are so good and I was an avid Sonic player back in 1991 lol. Managed to get Wolfenstein old blood for PS4 for just over £3 via Amazon Digital (link posted via another member via here) Received code instantly after payment. Shame GAME doesn't produce the same service.
Will update you if the Sonic Key does actually arrive at some point in the near future.
GL all
CAL23
26 Dec 15#67
Just had a receipt from Paypal so it HAS gone through. GET ON WITH IT GAME!
bengdogg
26 Dec 15#66
Just had one paypal confirmation myself, this is a bit of a shambles really.
loaky
26 Dec 15#63
I paid by paypal and have just this minute got a paypal reciept email. I'm assuming I'll get a code sent at some point. So some might still be lucky..
cpbv1 to loaky
26 Dec 15#64
samer her, as of 9.48am
thesameagain to loaky
26 Dec 15#65
Same here
rickb84
26 Dec 151#62
Got the email cancellation saying payment was incorrect. Payment was the most correct payment I've ever made in my life. Oh well, back to never using Game again
BlackTiger
26 Dec 15#61
If only the code was delivered by sonic
CAL23
25 Dec 15#60
Doesn't look like I'll be getting this. Money still not taken from Paypal.
MarkToTheMax
25 Dec 151#59
I'm guessing I'm not the only one that senses email cancellation.
bengdogg
25 Dec 15#58
No codes here either.
Wowhats
25 Dec 15#54
I purchased at 11:03 and still no code at 17:40. Anyone else still waiting. I paid by debit card.
Phobos to Wowhats
25 Dec 15#57
Ditto, ordered at around 12:00 on a debit card. Got a confirmation email but still no code. Starting to think I'll be seeing a cancellation email at some point.
rickb84
25 Dec 15#53
Anybody that paid via PayPal got this yet? Still waiting...
thesameagain to rickb84
25 Dec 15#56
Paid by pp and not received yet. Just realised I haven't received a pp email confirmation. Logged in to pp, and it's not appeared in the activity
babylon
25 Dec 15#55
Still waiting here, No wonder Game is gonna be posting a profit warning if this is how there business is run.
Progressismade
25 Dec 15#52
Anybody manage to get a spare one? would be more than appreciated and would be compensated! :smiley:
stevenhp1987
25 Dec 151#20
Got this on PS3... Only good 3d Sonic game since Sonic Adventure 2!
Well worth 25p, bargain!
Gamer_U to stevenhp1987
25 Dec 15#51
Heat! Gonna buy it! Sonic Adventure 2 was crap. The only people who think SA2 are the Sanic fanboys.
EDIT: Sold out. Already have it on my 360 anyway.
NEtech
25 Dec 15#50
Damn was looking for a Sonic game for my daughter to play when she comes down, was just thinking Sonic last night when we were trying to think of games to play on Steam.
But missed this. :disappointed:
Bouncer5
25 Dec 15#49
smashing! Chrismas wishes to you!
Bouncer5
25 Dec 15#48
smashing! Chrismas wishes to you!
bengdogg
25 Dec 15#47
I will PM you the code for nothing as you asked. Still not got it maybe not today but it's yours
jack74uk
25 Dec 15#46
Probably having some issues with not having enough as it is now out of stock.
richardwardrop1
25 Dec 15#45
Couldn't check out on tablet or phone (showing as adding to basket then nothing), now OOS :disappointed:
Typical!
thesameagain
25 Dec 15#42
4 hours and still no code :-
cpbv1 to thesameagain
25 Dec 15#43
same for me ,payed through paypal.
yomanation to thesameagain
25 Dec 15#44
Same.
fl3tch3r85
25 Dec 151#41
Ordered around 20 minutes ago, Only just got a confirmation. Did go to buy a second one as thought first wasn't working and all sold out.
Managed to get one so happy :smiley:
jsty3105
25 Dec 15#38
sold out methinks
cpbv1 to jsty3105
25 Dec 15#40
yeah,it looks like it.
Bouncer5
25 Dec 15#39
Well if they ever do show up, I will happily compensate you 50p for 1 copy.
Bouncer5
25 Dec 15#37
Dammit, Its OOS, Picked this up on the 360 but never got round to playing it.
Was looking forward to that.
TehJumpingJawa
25 Dec 15#22
Has anyone worked out how to use game reward card credit to pay for things closing less than £1?
Seems to be a bug in their parsing that prevents it accepting anything starting with "0."
TehJumpingJawa to TehJumpingJawa
25 Dec 152#27
Ah, never mind, worked it out.
Looks like they're trying to migrate everything from their broken & fragmented reward point + gift balance system, to a harmonized GAME wallet.
So you have to checkout using GAME wallet, then create a wallet account, then migrate your existing reward points into your wallet.
All completely unexplained by the checkout process.
GAME must have a right numpty of a web admin, as their site has sucked for many years, and continues to do so.
sm182 to TehJumpingJawa
25 Dec 15#36
I think the minimum redemption is meant to be £1.
Darkamlight
25 Dec 151#35
AMAZING O_O!
rickb84
25 Dec 15#32
Got confirmation but no code. Does it send to the PayPal email?
ando to rickb84
25 Dec 15#34
No, appears it needs to be validated there side if you paid via paypal,before you'll receive the code. Bought 2 via paypal had no code, made a gamewallet and linked my reward card, paid with the gamewallet and received the code instantly.
mikki777
25 Dec 15#33
Link doesn't work ;/
MrMazzyBoy
25 Dec 151#31
Indeed I was going top give the other one away too. Lol Merry Chrimbo :smiley:
bengdogg
25 Dec 15#30
I am sure it will come along. I will give the second code away on here if it turns up...
MrMazzyBoy
25 Dec 15#29
I purchased twice too just in case the 1st one didn't go trough... I've received 2 lots of confirmation but no codes !! Seems Game have got a lot of peoples 0.25p's O.o lol giving up hope now :disappointed: lol
bengdogg
25 Dec 151#28
Haha me too! I accidently bought it twice as I thought the first order had messed up. 25p I will never see again :smile:
Wowhats
25 Dec 151#26
25p why not!
dragoncurt
25 Dec 151#25
thanks that's a great deal
liltman
25 Dec 151#24
wow definitely giving it a try at that price. Cheers
adamsafu
25 Dec 15#23
I used game wallet to pay, it's downloading now
Wool_Sheep
25 Dec 15#21
Time to see which of my friends somehow doesn't own this!
lee878787
25 Dec 151#19
Thanks for this, 25p what a steal
malachi
25 Dec 151#18
Very hot!
MrMazzyBoy
25 Dec 151#17
Hey thank you lol !! & Merry Christmas..... :smiley:
Lukester
25 Dec 151#16
I've got a spare key if yours doesn't arrive soon :stuck_out_tongue:
babylon
25 Dec 15#14
Just had conformation come through.
MrMazzyBoy to babylon
25 Dec 151#15
Had confirmation nearly an hour ago but still no code. :disappointed: Oh well I'll have to spend time with the family instead !!! O.o lol :smiley:
babylon
25 Dec 15#13
Just bought it 10 minutes ago,Have Had no conformation or anything, Payed by PayPal also.
cupsippy
25 Dec 152#12
Now that is a true bargain.
MrMazzyBoy
25 Dec 15#11
Half an hour & still nothing :disappointed: Christmas ruined !! lol
Moonky
25 Dec 151#10
Mine was instant, goes straight to the email inbox. Paid via paypal if it helps, got a few to gift out for Christmas thanks OP. Really hate the fact GAME send you separate emails for each code though, a pain in the ass :P
pompa
25 Dec 151#9
great game. played it through on the 360, but for this price I had to own it again. merry xmas
MrMazzyBoy
25 Dec 151#6
WooHoo great price !!:smiley:
MrMazzyBoy to MrMazzyBoy
25 Dec 15#8
How long does it normally take to receive the code? :disappointed:
cactusbob
25 Dec 151#7
Awesome hot price, thanks OP. Have a great Christmas
mrmcdermot
25 Dec 151#5
thanks op merry Christmas
thesameagain
25 Dec 151#4
Thank you, merry Christmas!
cpbv1
25 Dec 152#3
merry christmas everybody!!
ST3123
25 Dec 152#2
Amazing price for one of the very few decent sonic games in recent years. Highly recommended. Hot deal.
CookieMunzta
25 Dec 153#1
Just noticed this on Reddit. Bloody bargain for a pretty decent Sonic game.
Opening post
Top comments
P.S. Merry Christmas.
Latest comments (107)
We just wanted to confirm that your refund of £0.25 has been processed. It might take a few working days to show up in your account though.
If you requested an eGift Voucher refund then you'll receive that in a separate email.
Many thanks for the excellent service GAME, I remember why I stopped using you many many moons ago. Prices are way overpriced too on items you actually have in stock.
only received one when I paid via game wallet, other 2 via paypal have been cancelled
another nail in the coffin.
I am on chat to them now, bet nothing will happen but it's a **** story to cover up their mistake lol
The e-mail says "we have charged you an incorrect amount"...
"Hi Customer,
Thank you for shopping at GAME.co.uk.
While processing your order for Sonic Generations we noticed there was an error during your checkout and we have charged you an incorrect amount and unfortunately we have had to cancel your order.
We apologise for this inconvenience and if you have any questions please contact Customer Service here.
Thanks again for shopping with GAME.
The Customer Service Team
GAME"
Thank you for shopping at GAME.co.uk.
While processing your order for Sonic Generations we noticed there was an error during your checkout and we have charged you an incorrect amount and unfortunately we have had to cancel your order.
We apologise for this inconvenience and if you have any questions please contact Customer Service here.
Thanks again for shopping with GAME.
The Customer Service Team
GAME
-------------------------
They are ****, they charged me the right amount.
I will close my account there and keep away from them
Hi Customer,
Thank you for shopping at GAME.co.uk.
While processing your order for Sonic Generations we noticed there was an error during your checkout and we have charged you an incorrect amount and unfortunately we have had to cancel your order.
We apologise for this inconvenience and if you have any questions please contact Customer Service here.
Thanks again for shopping with GAME.
The Customer Service Team
GAME
A-Ross I said:
We are having technical problems with the Sonic Generations codes and hope to have this fixed as soon as possible. We do apologise.
You said:
it's now been 2 days since I ordered
11:07:37
You said:
Any other website is instant
11:07:52
A-Ross I said:
Im sorry but we have to wait until the issue is resolved.
11:09:50
You said:
Pathetic how Game treat customers, ordered 2 days ago but you can't send the code and you can't email all involved to say there is a issue instead hope that nobody chases up the issue
11:10:52
A-Ross I said:
Im sorry for your poor experience.
11:12:01
Characters: 0/2000
Sill no sign of any further emails from Game, be it either a cancellation or a game code :disappointed:
Would have thought we would have got a cancellation e-mail by now if they were gona cancel them?
Sucks if they cancelled it though.
Have replied branding them liars and asking them to explain how people who've ordered after have received the code.
It's only 25p but I'm off work right now with time on my hands
Will update you if the Sonic Key does actually arrive at some point in the near future.
GL all
Paid by pp and not received yet. Just realised I haven't received a pp email confirmation. Logged in to pp, and it's not appeared in the activity
Well worth 25p, bargain!
Sonic Adventure 2 was crap. The only people who think SA2 are the Sanic fanboys.
EDIT: Sold out. Already have it on my 360 anyway.
But missed this. :disappointed:
Typical!
Managed to get one so happy :smiley:
Was looking forward to that.
Seems to be a bug in their parsing that prevents it accepting anything starting with "0."
Looks like they're trying to migrate everything from their broken & fragmented reward point + gift balance system, to a harmonized GAME wallet.
So you have to checkout using GAME wallet, then create a wallet account, then migrate your existing reward points into your wallet.
All completely unexplained by the checkout process.
GAME must have a right numpty of a web admin, as their site has sucked for many years, and continues to do so.
P.S. Merry Christmas.