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Deal
Lush Half Price Christmas Sale!
4.5 stars +400

Lush Half Price Christmas Sale!

LUSH1 Jan 16
Source: HotUKDeals | Deals > Fashion
Want it bought for you? Tell someone
Opening post
markmccrone
24 Dec 15
Every year starting for boxing day, Lush has a half price sale... 50% off! Bargain if you love lush like I do! This offer has been both online and in store on previous years, so get grabbing
Top comments
mike711
26 Dec 15 3 #82
Have you managed to purchase anything?

I have bought a 200 g bar of "503 Service Temporarily Unavailable"
All comments (430)
purplevimto
24 Dec 15 1 #1
Waiting patiently for this!
hann1kins
24 Dec 15 #2
can't wait!
lauralawrah
24 Dec 15 1 #3
Do we have a time for it starting?
xWhitn3yx
24 Dec 15 #4
I've been checking the website all day and everything's gone out of stock but no prices were lowered I don't get it
mike711
24 Dec 15 #5
I think they have taken off until the sale tomorrow
ASH12
24 Dec 15 #6
Managed to get some things last year but can remember site being a nightmare!
xWhitn3yx
24 Dec 15 #7
Do they usually do that? Take it off. I thought it myself but thought why would they.
hann1kins
24 Dec 15 #8
they were taken off at around 12, you can access the pages via direct links as I had some bookmarked but you can't buy anything
xWhitn3yx
24 Dec 15 1 #9
So will they put them back on at midnight do you reckon?
katbaggy
24 Dec 15 #10
Thanks, the sale I have been waiting for! Is it usually Boxing Day they put the sale live online? I hope it's sooner or I'll miss it with work
markmccrone
24 Dec 15 #11
I'm going to my local store in Glasgow at 9! I just have a massive obsession with Lush :stuck_out_tongue:
xWhitn3yx
24 Dec 15 #12
I went into the store last Boxing Day I was in a queue for about 1 hr 30 mins. Got loads but it was absolutely maniac. Was hoping to get a few things online.
saffstar
24 Dec 15 #13
It's been around midnight Christmas Day into Boxing Day previously. Last year I seem to remember it being later but still early hours
katbaggy to saffstar
25 Dec 15 #14
Thank you :smiley:
dizzyb23
25 Dec 15 #15
Last year was bad. Took ages to get through to checkout on the website. Spent a fortune but recieved none of what i ordered, just some random rubbish they must've had left over and no apology. Took weeks to get a partial refund.
xWhitn3yx
25 Dec 15 #16
It's like Christmas never existed on their website
jessthecrazy
25 Dec 15 #17
Is this sale on right now?? I can't find any Christmas stuff on the website and so links to anything sale ot Christmas!
jessthecrazy
25 Dec 15 #18
Is this sale on right now?? I can't find any Christmas stuff on the website and so links to anything sale ot Christmas!
markmccrone to jessthecrazy
25 Dec 15 #20
They take their Christmas items off online until around or just after midnight tonight, but from tomorrow you will be able to access both online and in store :stuck_out_tongue:
saffstar
25 Dec 15 #19
No, it'll start sometime overnight
jessthecrazy
25 Dec 15 1 #21
Oh great thanks for this markmccrone and saffstar. I really thought that the sale started last year on Christmas day. Never mind, thank you for this. Very reassuring :-)
BethAnnLushieX
25 Dec 15 #22
So the sale starts at midnight? My browser is set up haha i can't WAIT!!!! so is the sale half price, free gift? can someone let me know?
dollyvivi
25 Dec 15 #23
How late will the sale start? It is my first time i am from belgium
marcellas14
25 Dec 15 1 #24
Is it crazy to set an alarm?! I hate sale shopping except online and have a newborn.... Will see you all there
markmccrone to marcellas14
25 Dec 15 #25
Absolutely not! I live around a 45 minute journey from my nearest lush store and I'm getting the first train in :laughing:
Lushie123
25 Dec 15 #26
So do I need to be staying up till midnight waiting for the sale to come online and also is the sale avalible on the app
Lushie123
25 Dec 15 #27
So do I need to be staying up till midnight waiting for the sale to come online and also is the sale avalible on the app
Lushieee
25 Dec 15 #28
There no actual proof that the sale will start at midnight, it might start at 8 am but im not too sure
missmozzachloe
25 Dec 15 #29
anyone know the opening times of the Solihull or Birmingham store?
ClareAlice to missmozzachloe
26 Dec 15 #30
Solihull is 11 till 3
greyparrot
26 Dec 15 #31
Well its gone midnight and still not on.
markmccrone to greyparrot
26 Dec 15 #33
Well just be patient, sometimes they don't put up until early hours due to the rush of customers.
chloelush
26 Dec 15 #32
I've been pressing refresh since midnight...do we think it'll come on soon?
lozzapop
26 Dec 15 #34
anyone know what time it will be online?
xWhitn3yx
26 Dec 15 #35
Still nothing :disappointed:
dizzyb23b
26 Dec 15 #36
Just checked now as i heard it was 7.00am but there's nothing. Obviously wrong info.
xWhitn3yx
26 Dec 15 #37
Maybe it has all sold out?
dizzyb23b
26 Dec 15 #38
Can't find any information anywhere.
_elli3_
26 Dec 15 #39
the website has temporarily gone done this means its starting soon right?!
amylouise190211
26 Dec 15 #40
when does this sale start online?
_elli3_ to amylouise190211
26 Dec 15 #41
usually around 9am as this is when the usa's starts and the uk has in the past
Penelope18
26 Dec 15 #42
It's supposed to be buy one get one free starting at 9am!
The site is running slow already :confused:
_elli3_ to Penelope18
26 Dec 15 #43
uk or usa?
xWhitn3yx
26 Dec 15 #44
It's 50% off I heard
_elli3_ to xWhitn3yx
26 Dec 15 #45
yeah usually the uk is 50% off I think
shirley999
26 Dec 15 #46
Their Boxing Day terms and conditions state 50% off
https://uk.lush.com/article/boxing-day-sale-terms-and-conditions
Penelope18
26 Dec 15 #47
Your right! buy one get one free must only be for the USA lush :disappointed:
Has anyone got a link to the sale page? Or are you just using last years one like I am
xWhitn3yx
26 Dec 15 #48
What is the sale page?
xWhitn3yx
26 Dec 15 #49
Will it not just be with the other stuff
_elli3_
26 Dec 15 #50
my think says unavailable at the moment does anyone elses?
shirley999
26 Dec 15 #51
I don't see any sale prices :disappointed: has anyone shared last year's links?
xWhitn3yx
26 Dec 15 #52
Found a sale page on lush says 503 service unavailable I've got several pages up ready
_elli3_ to xWhitn3yx
26 Dec 15 #55
ikr I have I have it ready too
xWhitn3yx
26 Dec 15 #53
Search google. Lush sale
xWhitn3yx to xWhitn3yx
26 Dec 15 #56
I'm dreading it I'm gonna be screaming at my phone
_elli3_
26 Dec 15 #54
it doesn't usually start till 9am so hopefully there will be sale prices then <3
_elli3_
26 Dec 15 #57
ik I am ready to try and grab loads
_elli3_
26 Dec 15 #58
ive got the sale page up now what u hoping to grab?
_elli3_
26 Dec 15 #59
the website is down now I think, sale sale sale
xWhitn3yx
26 Dec 15 #60
I'm hoping for bath bombs and I want two of the gift sets I already screen shot what I wanted so I'm ready just hope I get something
xWhitn3yx
26 Dec 15 #61
The stuff is up but it's already saying sold out how is that possible
_elli3_ to xWhitn3yx
26 Dec 15 #64
I cant even get on the website rn
broad_ologie to xWhitn3yx
26 Dec 15 #71
I'm hoping their just getting the listings ready and then changing them to in stock when the sale goes live.
greyparrot
26 Dec 15 #62
Stayed up till late last night and set an alarm this morning hope i manage to get something.
greyparrot
26 Dec 15 #63
website down.
mike711
26 Dec 15 #65
503 Service Temporarily Unavailable

Might be due to so many people trying to log in at 9.00.....
_elli3_
26 Dec 15 #66
yeah probably
_elli3_
26 Dec 15 #67
still cant get on
xWhitn3yx
26 Dec 15 #68
Everything says sold out
greyparrot to xWhitn3yx
26 Dec 15 #69
Just gone on cant see everything sold out but cant see any sale stuff.
_elli3_ to xWhitn3yx
26 Dec 15 #73
where I cant find any?
marcellas14
26 Dec 15 #70
what site are you going on? I can only see full price stuff
mike711
26 Dec 15 #72
Just managed to get on website but no xmas products showing
xWhitn3yx
26 Dec 15 #74
I'm getting them up but all that I click on say sold out
_elli3_ to xWhitn3yx
26 Dec 15 #77
send me a link
xWhitn3yx
26 Dec 15 #75
I'm looking in bath and gifts
mike711
26 Dec 15 #76
where is Xmas stuff on website?
fonzie2107
26 Dec 15 #78
Sale isn't active yet.
_elli3_ to fonzie2107
26 Dec 15 #79
how do you know?
_elli3_ to fonzie2107
26 Dec 15 #80
it is
greyparrot
26 Dec 15 #81
If it is why isnt it up then can you send a link?
mike711
26 Dec 15 3 #82
Have you managed to purchase anything?

I have bought a 200 g bar of "503 Service Temporarily Unavailable"
broad_ologie to mike711
26 Dec 15 #83
:laughing: Do they do that scent in a bubble bar? lol
greyparrot to mike711
26 Dec 15 #84
Same keeps coming up.
troublemaker
26 Dec 15 #85
Christmas kisses bubble bar is showing full price
Fairy Jasmine
26 Dec 15 #86
So much for it starting at midnight! Have been refreshing the page since then :disappointed:
greyparrot
26 Dec 15 #87
Cant even get back on site.
gurmukh
26 Dec 15 #88
Have been trying for past 20 mins. Will try again around 11am, those poor internet guys must be stressing!
xWhitn3yx
26 Dec 15 #89
They should prepare better. None of the Christmas gift sets are coming up at all
heyhihey
26 Dec 15 #90
This link says 9am EST? which would be 2pm GMT?
http://www.lushusa.com/Bogo-Info-page/bogo-info-2015,en_US,pg.html - it's the only link I can find giving a time (admittedly from lush usa)
dizzyb23b
26 Dec 15 #91
Same problems as last year. Lush said they'd "learn the lessons" from what happened last year. Clearly they haven't. Most other major retailers can run a succesful website during busy periods.
Yaz615243
26 Dec 15 1 #92
I just called lush. They said the sale started at 9, however even they are still waiting for it to come up on their system. She said it could be any moment really but hey can't even place orders because it's like IT delaying.
SpeedyJo675
26 Dec 15 #93
Seem to remember the same thing happened last year. What makes it worse is the sale is never on the landing page you always have to go looking for it. Come on Lush - great products rubbish website!
SpeedyJo675
26 Dec 15 #94
Seem to remember the same thing happened last year. What makes it worse is the sale is never on the landing page you always have to go looking for it. Come on Lush - great products rubbish website!
Pinkieprincess
26 Dec 15 #95
I got on about 20 mins ago only things showing were Santa bath bomb, five gold rings and magic of Christmas can't get on now :disappointed: edit still showing but error adding to basket
lushie12345
26 Dec 15 #96
anyone else getting acces denied when they keep refreshing the page that says 503 Service Temporarily Unavailable?
broad_ologie
26 Dec 15 #97
Think I might just go into store next year :/
RVRiley
26 Dec 15 #98
I managed to see the Santa bath bombs, but that page won't load then.
I think the Snow Fairy and Fire Cracker gift sets were on there too.
Does anyone know if they'll have a dedicated sale section - or will it just be scattered through the site?
Brignog
26 Dec 15 #99
I think you're all being a bit harsh. The sale hasn't started so maybe Lush have learned and will start it when they have the technical support on site to ensure customers have a good experience. Lush haven't announced a UK sale yet so you're judging them on speculation!
Fairy Jasmine
26 Dec 15 #100
Well, I've managed to get onto the 'all gifts' page and there are no Christmas sets showing, no reductions.
greyparrot
26 Dec 15 #101
Cant get on either.
marcellas14
26 Dec 15 1 #102
I've managed to get on the sale section there's barely any choice and everything you click on says out of stock?
xWhitn3yx
26 Dec 15 1 #103
I got an order through but have no clue what
ljboath to xWhitn3yx
26 Dec 15 #106
I was lucky last year... Nothing this year. Well done you! :smiley:

Lx
bigpappasmurf13
26 Dec 15 #104
Ok we get it!
ljboath
26 Dec 15 #105
You need to stop using the back button :wink:

Lx
Pinkieprincess
26 Dec 15 #107
I didn't post this that many times it went to admin approval. Sorry!
hann1kins
26 Dec 15 #108
I'm just getting it's not you it's me message :disappointed:
Fairy Jasmine
26 Dec 15 #109
I am on the site but still cannot see any sale items. Not even sold out ones. Please can you tell me where to find the sale section on the site?
Tessiebear23
26 Dec 15 #110
I managed to get a couple of half price in the basket but site couldn't cope with checking out and just kept giving me error page. Now site basically says due to current technical probs off air til later
ljboath
26 Dec 15 1 #111
bigpappasmurf13
26 Dec 15 #112
I was only kidding, it's happened to me a few times before :laughing:
bigpappasmurf13
26 Dec 15 #113
I'm in the que!
fonzie2107 to bigpappasmurf13
26 Dec 15 #114
I was... got redirected to the website and immediately got an error.
bigpappasmurf13
26 Dec 15 #115
Same :neutral_face:
fonzie2107
26 Dec 15 #116
I got my hopes up!
princessrisi
26 Dec 15 #117
anything left online, all says oos to me :'(
ljboath to princessrisi
26 Dec 15 #120
Same.

Lx
Chelsea1605
26 Dec 15 #118
I managed to get on but literally everything has sold out
ljboath
26 Dec 15 #119
Has anyone actually managed to order any of the 30 sale items showing?

Lx
greyparrot to ljboath
28 Dec 15 #317
Ive never heard of using foil but will give it a try ive only ever used cling film then again i havent stored for a long time before ive ended up using them.. Will have to this time though as ive bought too many items really.
marcellas14 to ljboath
28 Dec 15 1 #321
Thanks for the advice :smiley:
hann1kins
26 Dec 15 #121
at least somethings showing for some, I'm just getting the "site down" message
greyparrot
26 Dec 15 #122
They wont be sold out the sale isnt up yet the items havent been added back to the site i think thats why its saying out of stock.
fonzie2107
26 Dec 15 #123
Its been out of stock since the moment they were added to the sale section.
I imagine they are just adding the items and will update it to 'in stock' when they finally manage to sort the issues out.
princessrisi
26 Dec 15 #124
The sale section has disappeared for me now
xWhitn3yx
26 Dec 15 #125
I've got boxes in my basket but won't load my basket I'll be gutted if they disappear
greyparrot
26 Dec 15 #126
Even if i try to log in it says queue it nothing happens doesnt even log me in.
sickly sweet to greyparrot
26 Dec 15 1 #127
I'm past the queue but get

It's not you, it's us.
We need to take a break. Not a long one, promise. There are some scheduled improvements being made to the website.
If you want to stay updated (or just have a chat), pop over to http://www.twitter.com/LushLtd. In the meantime, baths are always a good way to pass the time...
sickly sweet
26 Dec 15 #128
The queue gets you a 10 min slot. Guess it'll take 11 mins to get up and running again :laughing:
sheenangel
26 Dec 15 #129
I'm on it but everything is OOS and the few things that aren't show at full price when you click and then you can't add to basket because it puts you in a queue.
RVRiley
26 Dec 15 #130
It isn't even putting me into a queue :disappointed: I just get the "It's not you, it's us" straight away.
Cla27
26 Dec 15 #131
I got a 10 minute slot but couldn't find anything on sale, now it's not letting me on the site at all! :disappointed:
greyparrot to Cla27
26 Dec 15 #135
Yep had this many times over the past hour gets you nowhere.
sheenangel
26 Dec 15 #132
Yes, it's doing that to me too now.
littlekix
26 Dec 15 #133
I can't even get the website to load :disappointed:
greyparrot
26 Dec 15 #134
Ive had this a few times myself.
sickly sweet
26 Dec 15 #136
Time for me to give up.

Good luck everyone (especially greyparrot, I'll never forget your kindness a few years ago!).

I hope you get some delicious goodies.
greyparrot to sickly sweet
26 Dec 15 #137
Awww thankyou hun i wasnt sure anyone remembered me. I hope you had a lovely christmas and manage to get some sale goodies yourself.x
hann1kins
26 Dec 15 #138
mikegray
26 Dec 15 #139
My wife makes me get stuff out of this sale for her every year. It's always a farce but this year seems worse somehow.
fonzie2107
26 Dec 15 #140
I hope there is more than the 30 items currently listed.
The australian sale looked pretty awesome
https://www.lush.com.au/shop/product/category/path/316/sale
bigpappasmurf13 to fonzie2107
26 Dec 15 #141
It looks like they're putting more on as more things keep appearing each time I get onto the page
mike711
26 Dec 15 #142
You are lucky you can get onto any page, 503 Service Temporarily Unavailable message back again
sheenangel
26 Dec 15 #143
We're at 42 products now.
fonzie2107
26 Dec 15 #144
On the off chance I actually manage to get onto a product page, as soon as I click 'add to basket' its back to square one.
drasim
26 Dec 15 #145
I'm about 40th in the queue at Crabbs causeway!
greyparrot
26 Dec 15 #146
Seen some items cant add to basket then in a queue only to get the error message lol come on lush stop teasing.
amycad
26 Dec 15 #147
finally checked out! been refreshing since 8;30. hope you all manage to bag a bargain.
greyparrot to amycad
26 Dec 15 #148
Cant even add to basket nightmare!!!
xWhitn3yx
26 Dec 15 #149
I got two gift sets too got through eventually all I can say is keep refreshing!! I'm trying to get more things are in stock
kinky84
26 Dec 15 #150
I can't even get on the website it keeps coming up server error
lauralawrah
26 Dec 15 #151
keep getting temp page. help.
greyparrot
26 Dec 15 #152
This is driving me insane can see sale items i click on them and get error cant get anywhere mehh.
xWhitn3yx
26 Dec 15 #153
Refresh refresh refresh that's how I got my two orders
meandmybube to xWhitn3yx
26 Dec 15 #163
Same. Got through, but with A LOT of refreshing. Mad really.
RVRiley
26 Dec 15 #154
So, I have things in my basket, but I can't view my basket to see it/take anything out, can I do that whilst checking out does anyone know?
joolzmc
26 Dec 15 #155
I just kept refereshing too, took about 1/2 an hour for an order of 3 items , paid with paypal.
fonzie2107
26 Dec 15 #156
Have added things to my basket, but can't view it!!! refreshing like mad
xWhitn3yx
26 Dec 15 #157
Just got another order. I hope they honour it
xWhitn3yx
26 Dec 15 #158
Try adding something then click checkout
fonzie2107
26 Dec 15 #159
This is absolutely pathetic. Year after year the same old crap
xWhitn3yx
26 Dec 15 #160
Spent £100 what's the betting some get cancelled
Fairy Jasmine
26 Dec 15 #161
Persistence pays off? Just keep refreshing and hope the orders don't get cancelled.
What a clanking horrible mess the website is :confused:
xWhitn3yx
26 Dec 15 #162
Always is a mess I went into my town centre it was ridiculous the queue so I just left
RVRiley
26 Dec 15 #164
Finally got my order through, and the confirmation email came through straight after :smiley: Mind you, it crashed on the page after the payment page...then started the freak out! How you all manage to get some nice bits!
Carrotcake20
26 Dec 15 #165
I've been trying to get online since 6am and can't get a page to load, let alone try and place an order :disappointed::disappointed: utterly ridiculous
greyparrot
26 Dec 15 #166
Everything i want in basket trying to go through checkout and then it tells me websites down grrrr.
lauralawrah
26 Dec 15 #167
THREE HOURS. I AM BORED OF REFRESH.
mikegray
26 Dec 15 #168
Got a shipping notice already, so I guess it was worth it. Got a couple of the gift boxes and a couple of individual bits.
greyparrot
26 Dec 15 #169
Im getting website is off line as im trying to get to checkout.
xWhitn3yx
26 Dec 15 #170
Got a shipping notice for my first order
greyparrot
26 Dec 15 #171
Now im flappin keeps going offline as was taking payment but checked bank and money taken yet i cant see if the order has gone through.
yellow11
26 Dec 15 #172
have things in basket but impossible to check out
greyparrot to yellow11
26 Dec 15 #173
Could be worst ive had payment taken from my bank yet i only just got payment details in before it crashed now cant get on site to check my order history to see if the order is acually placed but no email either.
Carrotcake20
26 Dec 15 #174
I've been trying to get online since 6am and can't get a page to load, let alone try and place an order :disappointed::disappointed: utterly ridiculous
greyparrot
26 Dec 15 #175
Site keeps going down but keep hitting f5 you will eventually get somewhere but takes alot of patience.
xlesleyx
26 Dec 15 #176
Got all excited at finally managing to add to basket.........then it went offline as i went to checkout :disappointed:
bambam89
26 Dec 15 #177
Avoid the Cambridge lush. Gave up waiting after half an hour. An hour later there were still the same people queuing who had been in front of me. As soon as I put my basket down the people were like vultures and dived for the sets I'd had. Not worth it!
Penelope18
26 Dec 15 1 #178
This is the most frustrating thing I've ever done!!
Finally managed to get a few things in my basket after trying for 5 hours now it won't let me checkout :confused:

My eyeballs are burning! Think I need to give up
skellyness
26 Dec 15 #179
Took about an hour but eventually got my order through :smiley:
meandmybube
26 Dec 15 #180
yep, once you get through they work fast- order dispatched already.
greyparrot to meandmybube
26 Dec 15 #181
Ive not even had an email to confirm yet alone dispatched but moneys taken from bank so hopefully i will get it.
meandmybube
26 Dec 15 #182
You will, I also had to wait a bit for the confirmation email and site crashed during payment as well, but everything went trough.
littlekix
26 Dec 15 #183
All i'm getting is "secure connection failed " on my browser, any ideas?????
greyparrot to littlekix
26 Dec 15 #185
Ive not been able to get back on the site for a good hour i just kept refreshing and it worked but seems sites down atm.
greyparrot
26 Dec 15 #184
I hope so it crashed out before it confirmed payment but money gone from bank and managed to get into my orders and its processing just no emails order went through roughly 2 hours ago.
xWhitn3yx
26 Dec 15 #186
Mine crashed during all 3 of my payments before and after k just kept refreshing and it all went through fine. I paid with PayPal
Yaz615243
26 Dec 15 #187
Gave up on the website and went into the Manchester shop on market st. They still had loads left and it wasn't even crazy busy. However, they don't have all the same stuff (no shampoo bars, conditioner, etc in store), but thought some of you might be interested!!
greyparrot to Yaz615243
26 Dec 15 #189
I was playing with the idea of going to manchester this morning in the arndale the only thing that stopped me is its my daughters birthday today.
greyparrot
26 Dec 15 #188
I just paid by card..Your lucky to get 3 orders in i struggled with one but ive plenty of lush to keep me happy that is unless they add different items at any point lol.
littlekix
26 Dec 15 #190
I was looking on twitter and some people are ordering through the German/Sweden site as they all seem to be up and running so its just us unlucky lot in the UK!
greyparrot
26 Dec 15 #191
Ive looked on twitter seems theres alot of people in america struggling to get on site as well.
xWhitn3yx
26 Dec 15 #192
Keep at it everyone you might get lucky I was 3 times I was at it got over 2 hours
bambam89
26 Dec 15 #193
Do the German/Sweden sites ship to the uk?
xWhitn3yx
26 Dec 15 #194
Wonder if they'll bring the site back up when they've caught up gonna keep checking as often as I remember
Littlemisswitty
26 Dec 15 #195
Well even if they do the Swede online shop is pretty sold out and the shipping would have been INSANELY expensive. Kind regards, Daniela the Swede.
littlekix
26 Dec 15 #196
I think the German site is about £8 to the uk??
ameliahodgkinson
26 Dec 15 #197
It was on such a pain in the **** last year due to them over selling on the sale so huge delay on post and no apology or compensation. Think i'll just stick to going in store and getting pestered by the staff.
GAVINLEWISHUKD
26 Dec 15 #198
Nearly 200 posts and none from Yasmin(yazzay)! :confused:
fonzie2107
26 Dec 15 1 #199
For anybody still struggling online, try giving them a call on 01202 668545. Phones are obviously busy so if its engaged just hang up and try again straight away.

I phoned at around midday and spoke with a genuinely nice guy on the phone (i imagine they have had many rude calls today).
He couldn't have been more helpful, told me that that they aren't able to take phone orders at the moment as the servers are down their end as well, and that he would call me back as soon as they were working - tbh i wasn't expecting a call back as i thought they would have other things on their mind.

15 minutes ago (16.55) I got a call from him saying they were working (intermittently) on his end and he could take my order.

I spent 5 minutes reeling off my list of 16 items and he put them through quickly without any problems. He explained that they still have almost every item in stock as people haven't been able to order. The only thing I couldn't get was 'BIG' (solid conditioner). Plenty of snow fairy 500ml in stock :wink:

Genuinely great customer service, especially as it must have been an awful day for them.
xWhitn3yx
26 Dec 15 #200
Yeah I anticipate when they can get it all back to working order there will be stuff still in stock
PeatCoal
26 Dec 15 1 #201
Thanks for this. Just called and ordered 2 500ml bottles of Snow Fairy, had been after some for a while!
xWhitn3yx
26 Dec 15 #202
It's online!!! Loads left
marcellas14 to xWhitn3yx
26 Dec 15 #203
Been trying since 9am and still can't get on the site after it kicked me off first thing
xWhitn3yx
26 Dec 15 #204
You need to check regularly I've got on a few times in the past hour and all the sale stuff is in stock.
greyparrot
26 Dec 15 #205
Still no confirmation tried ringing but cant get through.
xWhitn3yx to greyparrot
26 Dec 15 #206
I'm still waiting on dispatch of my final order hope it doesn't get bleeding cancelled. I'm gonna try calling up tomorrow hopefully will be less busy. Have you had any emails from lush about your order giving you an order number?
markmccrone
26 Dec 15 #207
Spent about £40 in store today, got lots and lots... Very very happy!
xWhitn3yx
26 Dec 15 #208
Yes my final order was dispatched half an hour ago phew!
markmccrone to xWhitn3yx
26 Dec 15 #209
Yay! I got so much today in Glasgow, went to both their stores cause I bought a lot
xWhitn3yx
26 Dec 15 #210
I attempted to go in my local but the queues were to much and they didn't even look like they had a lot left so carried on battling online and it paid off :smiley:
bambam89
26 Dec 15 #211
Called up about an hour ago. Got through straight away. Guy was lovely, he said because I had an account he could help otherwise he wouldn't have the time to search for it. Placed an order in 5 minutes!
fonzie2107 to bambam89
26 Dec 15 #229
Don't suppose his name was Matt? If so it was likely the person I spoke to earlier. He couldn't have been any nicer!
bargainlover
26 Dec 15 #212
just placed 2 orders! woohoo
littlekix to bargainlover
26 Dec 15 #214
Lucky!!!! Can I ask how are you able to get onto the website???? My browser's are saying its connection timed out or website not available!!!
markmccrone to bargainlover
26 Dec 15 #249
What did you order? :smiley:
greyparrot
26 Dec 15 #213
I managed to get into my account on lush it was processing so got the order number and money has been taken from my bank but not an email in sight nothing.
amy606
26 Dec 15 #215
Im in a queue and the time just keeps increasing before I get onto the site
greyparrot to amy606
26 Dec 15 #216
I did this before and then when it was my turn site crashed.
amy606
26 Dec 15 #217
Oh no I may give it up as a bad job! I tried on a different browser and its just crashing before it does anything
bargainlover
26 Dec 15 #218
i have been refreshing for ages and it just came up and i ordered it within a couple of minutes. Keep trying
amy606
26 Dec 15 #219
Have you been refreshing the site or waiting until your place in the queue comes up? Thanks
bargainlover
26 Dec 15 #220
Just refreshing the site. i have literally been doing it for hours. I kept being chucked out of the queue
amy606
26 Dec 15 #221
Thanks a lot Ill give that a try :smiley:
mike711
26 Dec 15 #222
I give in
greyparrot
26 Dec 15 #223
i was able to get on between 11 and 12.30ish since then i havent been able to get on again the site is terrible.
xWhitn3yx
26 Dec 15 #224
I did my 3 orders on my iPhone in safari I just kept refreshing for hours. But I found I got through quicker when I was not on my wifi but my 4G maybe worth a try.
greyparrot to xWhitn3yx
26 Dec 15 #225
Your lucky all i want is my confirmation email lol.
Kizza91
26 Dec 15 #226
Got three bath bombs today. Saved £5.76, bargain.
markmccrone to Kizza91
26 Dec 15 #245
I saved around £50 today :smile:
amy606
26 Dec 15 #227
Just got to the front of the queue and got a 504 bad gateway...I give up sigh!
greyparrot to amy606
26 Dec 15 #230
keep refreshing.
silver_lining
26 Dec 15 #228
Don't know if it'll work for anyone else, but i just used incognito window on Chrome and got onto the lush site without any problems....hth :smiley:
greyparrot
26 Dec 15 #231
Finally got email confirmation ordered at 12.24 got confirmation at 21.09.
markmccrone to greyparrot
26 Dec 15 #242
Yay! Congrats :stuck_out_tongue:
amy606
26 Dec 15 #232
Will do! Hopefully I'll be able to pick some bits up sooner rather than later ha!
greyparrot
26 Dec 15 #233
You should do there loads left just everytime you get a error message just keep refreshing it takes a long while and requires patience but you will get there. just dont queue x
grimboj2
26 Dec 15 1 #234
Voted cold. First visit said 1 hour wait. Now crashed.
markmccrone to grimboj2
26 Dec 15 #240
Why vote cold?, not my fault if they are having website problems, you can always go in store like I did
marcellas14
26 Dec 15 #235
I've got to the front of the queue twice and it's crashed.... Been trying all day :disappointed:
greyparrot
26 Dec 15 #236
I know its terrible the only thing to do is keep refreshing.Just dont queue it gets you no where just everytime it errors refresh over and over.
marcellas14
26 Dec 15 #237
I've been refreshing most of the day too. I've been at it since 9am giving it up soon. What a rubbish website at the moment I am number 121162 in line and there are 109 people in front of me. It states I have 4 minutes wait
marcellas14 to marcellas14
26 Dec 15 #239
Crashed again
bambam89
26 Dec 15 1 #238
Yes! He was lovely wasn't he!
markmccrone
26 Dec 15 #241
I spent 1 hour queuing but got my items there and then! The staff had lots of items out back and kept replenishing levels!
katbaggy
26 Dec 15 #243
Finally managed to get some items into my basket! Its crashed again but I'll keep trying! I need my lush
markmccrone to katbaggy
26 Dec 15 #246
Depending on your local store, the sale may be on for a few days :laughing:
marcellas14
26 Dec 15 #244
Did you have to state specific items as I just want a selection but can't get on the website to see what's in the sale. I've just queued online over 1.5 hours for it to crash when the site came on :;
katbaggy
26 Dec 15 #247
I know, I'm working for the next 3 days so not holding out much hope on stock left when I finally manage to get there :smiley:
markmccrone
26 Dec 15 #248
I went to both Glasgow stores today, got a lot of vouchers for Christmas so the sales are brilliant to stock up :stuck_out_tongue:
markmccrone
26 Dec 15 #250
Glasgow Buchanan St sold out of snow fairy this afternoon, managed to get myself a 500g and a 100g bottle, definitely one of my favourite scents just a shame it's Christmas only!
bargainlover
26 Dec 15 #251
I got a couple of the Chrismas bath time favourites and some Snow Fairy Shower gel. Thanks op you saved me a fortune
markmccrone
26 Dec 15 #252
That's great! You're very welcome, I got myself tonnes but in-store had very little gift sets left :disappointed: I'm happy with my purchases though
Penelope18
26 Dec 15 #253
Woo Hoo!! Thought I would try one last time and I've finally managed to place my order
I got everything I wanted and saved 30 quid!
I'm going to bed happy now after all that effort :smile:
markmccrone to Penelope18
26 Dec 15 1 #254
Congratulations! Enjoy fellow lushie! Remember to vote :innocent:
minusstocks
26 Dec 15 #255
Managed to finally place an order after refreshing all day, don't know how I managed to spend £50 though!!!
markmccrone to minusstocks
26 Dec 15 #256
I done exactly the same! It's worth it
greyparrot
26 Dec 15 #257
Thanks i shouldnt of been buying more i already have alot im addicted.. But couldnt pass the only sale in the year up.
markmccrone
26 Dec 15 #258
Get double for your money, wouldn't mind everyday lush being like that :sunglasses:
bigpappasmurf13
26 Dec 15 #259
Andddddddddd 14 hours later I finally managed to get to the checkout! Never again. :neutral_face:
greyparrot to bigpappasmurf13
26 Dec 15 #264
I may try instore next year ive never been while the sales on my only downside is i actually dont like shopping i get stressed out.
amy606
26 Dec 15 #260
Still trying...
missmozzachloe
26 Dec 15 #261
waited 3 hours in a queue for an error page to come up
greyparrot to missmozzachloe
26 Dec 15 1 #263
It really is a pain but honestly keep refreshing its slow but you will get there.
yellow11 to missmozzachloe
26 Dec 15 1 #265
​same for me. said I was next in queue then the error page loaded and that was that. talk about an anti climax!
greyparrot
26 Dec 15 #262
Its the first time ive shopped the sale got lots of goodies enough for a yearly supply so i can now save in the new year very happy x
greyparrot
26 Dec 15 #266
sites loading alot faster now must be because theres not as many people on.
Convie
27 Dec 15 #267
was expecting to get in swiftly at this time but website won't woke once i try to get in queue
Convie
27 Dec 15 #268
finally in! 15k people ahead of me, in for a long night xD
lizzie3
27 Dec 15 #269
Took me since 11 this morning and my orders just gone through! You can bypass the queue by googling lush sale and it's the first result, just hope I get all my stuff now, gutted the wow box wasn't included
greyparrot to lizzie3
27 Dec 15 #273
It really tests your patience doesnt it.. The things we do for lush.
Beckp
27 Dec 15 #270
Items in basket but freezing and error message when I try to check out.
pineapple12
27 Dec 15 #271
Wow what a long hard slog. still trying to check out after 90 minutes.
abigaillocke908
27 Dec 15 #272
stuff it
pineapple12
27 Dec 15 #274
If I knew it would keep me up til now I would not have bothered but Ive spent soooo much time on it I am determind to get my order in.
amy606 to pineapple12
27 Dec 15 #275
Me too! My basket is loading but its throwing an error up...it could be a long night!
greyparrot to pineapple12
27 Dec 15 1 #276
You will get there it is such a pain im definately going to brave the shops next year.
pineapple12
27 Dec 15 #277
Yay I finally checked out my order now off to bed. Good luck everyone still waiting.
greyparrot to pineapple12
27 Dec 15 1 #278
Yay can sleep peacefully now.
amy606
27 Dec 15 #279
Just put my order through and had a order email from lush! A few bits for me and some pressies sorted :smiley:
saffstar
27 Dec 15 #280
The site's working perfectly now, just ordered two of the big Bathtime Favourites gift sets - one for me and one for my lovely Mum's birthday next week. So there's a positive to not being able to sleep! There seems to be a lot of stuff left. I'm glad in the end that I didn't have time to try and place an order yesterday. Every year I say never again but I love Lush too much to actually stick to that! Might try risking leaving it for 24 hours again next year though, the stress of the first hours of the sale is horrid
Ikaros
27 Dec 15 #281
Lol I feel bad reading the comments, the whole thing was a breeze for me, the only bummer being I didn't check what was in the gift sets and now I'm regretting not buying them! If only delivery didn't cost I'd order again
VinegarTits
27 Dec 15 1 #282
£40 quid down for 16 items, very happy. Some of my absolute faves were included!

Ordering was simple for me :stuck_out_tongue: the silver lining of waking up in pain at 4am
Babbler
27 Dec 15 #283
Lush had the longest queue yesterday in town. Thought they must be giving the stuff away as the queue was miles long! How can people be that desperate for smelly stuff?
joseyjoe
27 Dec 15 #284
Googles lush sale and got straight in, checkout fine, no problems at all. Heat from me
Beckp
27 Dec 15 #285
After hours of waiting last night, I gave up, this morning placed an order with no problems. Heat but wish I'd just waited till today
smartymarty
27 Dec 15 #286
Just ordered a few things - thanks OP
emon13
27 Dec 15 #287
Sorry, a stupid question but i'm not sure. Are the items on the website on sale price already?
cypru02 to emon13
27 Dec 15 #290
Not a lot left but the products have a sale sticker
By them & price showing is reduced.
missmozzachloe to emon13
27 Dec 15 #300
​yes
No1rfcfan
27 Dec 15 #288
After trying most of last night - got on this morning and ordered a couple of gift boxes and some little snow fairly gels. Now the wait to see if actually comes
cypru02
27 Dec 15 #289
Not much left but got a few gift sets with no problems.
marcellas14
27 Dec 15 #291
Managed to get mine whilst doing the night feed at 2:30 so pleased after trying the whole of yesterday will leave it till then next year. Glad everyone got what they wanted :smiley:
greyparrot to marcellas14
27 Dec 15 #292
Glad you managed to get an order in at last.
Ive just been back on done another little impulse buy im going to have lush coming out of my ears.
marcellas14
27 Dec 15 #293
I went on when I posted that to see if anything was left but I spent £100 last night so darent spend more lol can't wait for it to be delivered now. What did you end up ordering?
xWhitn3yx
27 Dec 15 #294
I'm considering ordering more as they have two gift sets still in stock I love but I spent £96 yesterday
chuckley
27 Dec 15 #295
the fact they added £50 to the price of their largest box, makes this the coldest deal ever.

plus the fact they reduced core box contents and upped the price, makes them a total rip off.

I only buy core non sale products there now.
saffstar to chuckley
27 Dec 15 #297
'Coldest deal ever' is a bit harsh. Was the huge gift box even in the sale? I haven't noticed much change at all in the products I buy and the gift sets bought this morning had 10 bath bombs working out at less than £2 each, given the quality and ethics of Lush, that's a fantastic bargain imo
Angel_Of_The_North
27 Dec 15 1 #298
Got 5 humongous Snow Fairy shower gels half price instore.
coolcat21
27 Dec 15 1 #299
Don't think I'll show this to my son as he got me some for Christmas - did comment that I was worth it :innocent:
grimboj2
27 Dec 15 #301
Managed to get on the website but now they have items listed that are out of stock, until you try to buy them, they also have boxes listed where the components are out of stock so I hope that's not going to affect orders.
greyparrot
27 Dec 15 1 #302
You got a good amount then.. Im the same cant wait to get them although i already have alot of lush im slightly addicted.
heres a list of what i got.
1 x the magic of christmas wand
5 x golden wonder bath bombs
2 x 100ml snow fairy
2 x pink wands
4 x shoot for the stars bath bombs
2 x santa bath bombs
2 x five gold rings
2 x so white bath bombs
2 x santas belly shower jelly
4 x a french kiss bubble bars
2 x snow angels bath melts
4 x dashing santa bath bombs
1 x snowcake soap
1 x each peach massage bar
1 x brazilliant shampoo bar
1 x merry christmas giftset
1 x its christmas deer giftset
1 x little snow fairy giftset
1 x snow fairys castle giftset
1 x butterbear giftset
1 x christmas candy giftset
I spent £137.00 in total so happy i managed to get all of this.
what did you end up getting?
marcellas14
27 Dec 15 1 #303
I don't know how to put it down like you have. Pretty much the same in different variations. I didn't get any shampoo or conditioner and got the butter bear and winter garden gift set as got the candy cane one for Xmas so got the others as presents xx
greyparrot to marcellas14
27 Dec 15 #304
Its nice to have a half price treat isnt it... I have never tried the shampoo bar before but have always wanted to so im hoping it will be good.
Haha im greedy none as presents its all for me im going to get the cling film out and wrap each item and it will go in my top draw so it lasts longer as i dont plan on buying anymore now till this time next year as i already have a good 25 items.
RVRiley
27 Dec 15 1 #305
So I couldn't keep away and managed to get another order in this morning... So all together I got...

2 x Magic Wand
2 x The Magic of Christmas
5 x Father Christmas
2 x Mmmelting Marshmallow Moment
1 x Firecracker
4 x Shoot For The Stars
3 x Golden Wonder
4 x Star Dust
3 x Cinders
3 x Yog Nog
1 x Winter Garden
3 x Snow Fairy's Castle
1 x Rub Rub Rub
1 x Snowcake
1 x Dirty
1 x Strawberry Feels Forever
3 x Dashing Santa
4 x Little Snow Fairy
1 x It's Christmas Deer
1 x Butterbear Gift Set
1 x Merry Christmas
1 x Home for Christmas
1 x The Rough With The Smooth
1 x New Shower, Scrubs & Butters, Sale
1 x Santa's Belly

Really happy, because our house is a Lush addict house, so it'll keep us stocked up for a little while!
craton
27 Dec 15 #306
my sister adores this stuff. Quick question (sorry if its been asked already) how long can you keep this for? i see a comment about wrapping in cling film dose it work? my sisters birthday is in November but i could get her a lot more for her money if i buy now as long as it keeps?
greyparrot to craton
27 Dec 15 1 #309
You can wrap bath bombs bubble bars and melts in cling film all it does is keep the fragrance and oils in as if you use paper bags it soaks into the bag leaving an item with less fragrance and it also keeps the damp out. Also store in a dark dry place like i keep mine in a chest of drawers.
Theres some items like shower gels that have expiry dates on them so not good to store these for a time if there going to be given as gifts to store i would say stick with bath bombs and bubble bars if they are stored correctly they will last a good 12 months.
pcat89
27 Dec 15 #307
Got quite a few Lush goodies though it was a bit of a battle! :wink:

Long shot but I really wanted the 'Sweet Christmas' gift set. Missed out but have a 'Holiday Cheer' box I'm willing to swap (same price) or will buy the Sweet Christmas box. I'm based in London but also willing to post so please pm if interested! :smiley:

X
chuckley
27 Dec 15 1 #308
I spend a solid £200 two years ago and knew the price and contents of each box. legends is now £40 more expensive with less products/more seasonal. and 'WOW' was NEVER as expensive as £150!!!!

the better £30-40 boxes have all been changed/removed/updated to more xmas stuff, which no-one really wants in such an abundance.

whats worse is they NEVER put halloween stuff in the xmas sale, they just remove and destroy it (Lush staff confirmed this).

I remember when some of their core bombs were less than £2 each, now in the sale they're £2?!

They've gone way too far with their new pricing. and no surprise they still had a ton of stock in store today. which would've all been gone by midday on 1st sale day in previous years.
marcellas14
27 Dec 15 #310
There's still things available for people wanting things
markmccrone to marcellas14
27 Dec 15 #311
I spent about £50 in store yesterday and just couldn't resist ordering another £25 worth an hour ago :stuck_out_tongue:
greyparrot to marcellas14
27 Dec 15 #314
It is way too tempting i have done another order must stop now £235 spent with them but i am helping friends out that couldnt make the sale so its all good.
marcellas14
27 Dec 15 #312
Well it is Christmas after all! It's so cheap and will last a while (that's what I tell myself) Do the shops have the same things on sale?
markmccrone
27 Dec 15 #313
Just whatever Christmas items they have left, some of the items I ordered online were ones I couldn't get in store such as firecracker! My lush collection never grows, it just seems to get used up quickly
ljboath
28 Dec 15 2 #315
Cling film or any plastic will absorb fragrance over time. Wrap each item in aluminium foil then cling film for the best seal.

Lx
greyparrot
28 Dec 15 #316
Hi i dont know about the stores but the sweet christmas set wasnt on the online sale.
pototea
28 Dec 15 2 #318
Went to the Bond Street store today and managed to pick up the Lush Legends hat box :smiley:. Don't normally buy Lush products as I find them a bit expensive but I'm 8 months pregnant so thought I would treat myself :smiley:

Still lots of smaller box sets available in the shop.
ljboath
28 Dec 15 1 #319
A friend of mine has a wax tart business. The big retailers use plastic over wax (think candles and tarts) as the fragrance oil leaches thru and gives the product a shelf life, otherwise we'd buy cheap and store forever. She always advises to use foil as it will not suck the fragrance oils out and cover with cling film for air tightness. I now do it with anything with fragrance oil that I want to store.

Lx
marcellas14
28 Dec 15 #320
Congratulations. How much was the legends set in store?
pototea to marcellas14
28 Dec 15 #323
danieldieter
28 Dec 15 #322
Did anyone's order get refunded? I had an email from PayPal saying I had been refunded for my entire order other than 1 £1.98 golden wonder bath bomb which I have paid the £4 delivery for.. No word or message from Lush explaining, so a tad annoyed as spent 11 hours on the website on Saturday!
lushie12345 to danieldieter
28 Dec 15 #324
Omg I feel so bad for you I think they should refund all of it I'm having problems with my order saying on the email I have stuff then going on a site and I don't have it? I'm not sure what's going on
greyparrot to danieldieter
29 Dec 15 #327
I did an order on saturday that has been sent out but my order from sunday is still processing so after reading this i dont hold much hope. I did go down to my local today i rang first to see if any sale items left honestly i got there and they had tons left loads of snow fairy, giftsets and bath bombs and bubble bars infact they had bag sacks near the till rammed with bath bombs i cannot see them running out of stock anytime soon.
it was manchester arndale if that is close enough to you.
kirsty158
28 Dec 15 #325
Edinburgh In Store completely sold out of sale items this morning! Lucky I managed to get a bunch of things online on Boxing Day :smiley:
greyparrot
29 Dec 15 #326
Just to let you know when you dont see items on your order its because they have sold out online so its removed from the site dont worry it will still be on your order just no picture.
lushie12345
29 Dec 15 #328
Oh idk because there is still the Christmas bath time favs on there but no t the sleeps till Christmas and the Christmas bath time favs are sold out too?
greyparrot
29 Dec 15 #329
When you go on your order and see missing items press more information that should give you a full list of your items.
lushie12345
29 Dec 15 #330
Yeah I pressed view further details and it told me the order
3 bath time favs
1 shoot for the star
1 little snow fairy
1 it's Christmas deer
Still no sleeps till Christmas idk if they will send separate because it's to heavy or I should ring up but I early to order at 11 on the 26th
markmccrone
29 Dec 15 #331
All of my order is still there, here's hoping nothing gets cancelled :confused:
greyparrot
29 Dec 15 #332
I would give them a call and ask then if its not on that list.x
lizzie3
29 Dec 15 #333
I've just received a dispatch email from them and they've taken the full amount from my account, but when I check my lush account it says no orders have been placed! This years sale has been a joke! If I didn't have to get on a boat just to get to the nearest shop i wouldn't do it online again!
greyparrot to lizzie3
29 Dec 15 #334
This is the first time ive ordered sale items online i placed 2 orders on sunday and mine are still processing i cant even contact lush as there phone seems to be off. Its crazy.
saffstar
29 Dec 15 #335
I've had confirmation that they're delivering my order tomorrow. Try tweeting them, they're offering to look into any issues if you let them have your order no.
lushie12345
29 Dec 15 #336
Tried ringing no answer :disappointed: just gonna have to wait and se with tweeted them however I got s text saying there coming tomorrow so I will let u know if there in there or not
markmccrone
29 Dec 15 #337
When did you place your order? :innocent:
lushie12345
29 Dec 15 #338
I placed it on the 26th :smiley: I went a bit over the top tho
markmccrone
29 Dec 15 #339
I went in store on 26th and spent a fortune, then placed an online order on the 27th, so hopefully be here in a few days :wink:
markmccrone
29 Dec 15 #340
What do you all use to store your lush products in? :innocent:
lushie12345 to markmccrone
29 Dec 15 #341
I store mine in 2 wooden boxes and put all my bath bombs and bubble bars and bath melts into plastic food bags I also have a lot box under my bed
What about u and what's your fav lush product and what did u get in the sails
greyparrot to markmccrone
30 Dec 15 #352
I use the top draw of my chest of drawers i have way too much lush but absolutely love the stuff its like one of my only girly traits.
lushie12345
29 Dec 15 #342
*sales
markmccrone
29 Dec 15 #343
I've just posted a deal from Sainsbury's, was in tonight and bought some new storage boxes if you wish to check them out :stuck_out_tongue: ! I love dragons egg, definitely one of my favs! But I did stock up on tonnes of dashing santas and snow fairy alongside basically everything else :smile:
lushie12345
29 Dec 15 #344
markmccrone
29 Dec 15 #345
I bought a Christmas party box and got 120g of baked Alaska :stuck_out_tongue:
lushie12345
29 Dec 15 #347
I love them great to store your products in do u keep them naked or do u wrap them up and if so what with and omg so jelly about you Alaska soap and I wish I could go into a store but I have to wait a bit as it's quite a way from me :smiley:
markmccrone
29 Dec 15 #348
My closest lush is 45 mins away, I use the paper bags from in store to keep my products in, and when I get gift boxes unwrapped, I keep the bags from old bath bombs to put them into :stuck_out_tongue:
lushie12345
29 Dec 15 #349
Nice do u have a big lush collection or do u go little and often
markmccrone
29 Dec 15 #350
I usually stock up enough for a month, then go to lush and replenish my boxes! But I kinda bought too much in the sales haha!
greyparrot
30 Dec 15 #351
Yeah let us know what ends up happening.
greyparrot
30 Dec 15 #353
So a question to all.
Who has over bought? I know i have gone totally mental and ordered way too much.
And how much of our hard earned cash have we splashed out in the sale? Im a little ashamed to say i think i will wait for responses before i admit lol.
markmccrone to greyparrot
30 Dec 15 #355
That's my way of making it sound not too bad haha :neutral_face:
lushie12345 to greyparrot
30 Dec 15 #356
£130
RVRiley to greyparrot
30 Dec 15 #380
I spent £187.28...and I'll still go into store and by a few face masks and bits! I managed to stop myself from going back online and buying more! I love Lush though, I just won't tell my other half how much I spent!

Although, I had an email from Lush saying my parcel had been dispatched, then DPD emailed me to say it would be delivered today - exciting! Then when I tracked it, it said "Sorry, your Lush Digital parcel has not arrived with us; we'll let you know as soon as it does and confirm it's on its way to you" - so I'm getting a little bit worried!

I have had a delivery today - but I don't know what it is yet :disappointed:
markmccrone
30 Dec 15 #354
I only spent about £100 :confused:
saffstar
30 Dec 15 #357
I only spent £39.98 - got a Bathtime Favourites for me and one for my Mum (being delivered between 10-11am today!) :smiley:
markmccrone to saffstar
30 Dec 15 #359
I ordered 3 days ago... Still being processed :disappointed:
lushie12345
30 Dec 15 #358
I mean they wouldn't let me take things out of the basket so I thought it was better that nothing
poppie123
30 Dec 15 #360
I wanted to try and upgrade my delivery but their phone lines must be down.
poppie123
30 Dec 15 #361
I wanted to try and upgrade my delivery but their phone lines must be down.
lizzie3
30 Dec 15 #362
Mines been delayed due to bad weather but does look like it's been posted! I bought 4 gift sets, Christmas bath time favorites, sleeps till Christmas, snow fairy castle and firecracker, and then bought all the single ones that weren't in the gift sets, I went a bit crazy and wrote down everything that was in each set to compare
markmccrone to lizzie3
30 Dec 15 #363
Oh I do exactly the same, from online I ordered the firecracker gift set mainly because 2 of them are full priced products so it's a definite steal and who would actually turn down candy mountain haha!
markmccrone
30 Dec 15 #364
I'm mainly excited because I ordered my first knot wrap with this order because I feel awkward asking in store haha! So I can't wait to see what one they send me :stuck_out_tongue:
lizzie3 to markmccrone
30 Dec 15 #366
Oh i didn't even think of doing that! I might try that next year if i can be bothered to fight again! Last year they sent my order twice i'm hoping for the same this year, don't think i'll be that lucky twice tho!
markmccrone
30 Dec 15 #365
I also ordered the fighting animal testing badge for £1.50, just don't know where I'm going to put it yet :laughing:
markmccrone
30 Dec 15 #367
Oh that'd be great, I only spent £25 online because I went in store and spent a fortune, even so their large bag burst with the weight haha!
lizzie3
30 Dec 15 #368
I'm jealous i really want to go to a shop sale but there isn't a lush on my island, i was desperate for the wow box gutted they didn't put it online! Sounds like you defiantly got a load of bargain!
markmccrone
30 Dec 15 #369
The stores I went to, yes 2 in the same day haha! Both didn't have WOW in stock but I got that much I had to go out and buy 2 New storage boxes, I've posted the deal for the boxes if you wish to take a look :innocent:
saffstar
30 Dec 15 #370
Hmmm...my delivery today ended up being from a different company. Despite receiving confirmation through Lush's tracking link that my Lush parcel would come today I've now had a text and email from DPD to say they haven't even received it yet :disappointed: Have messaged Lush via Twitter to see if they can shed any light on it.
markmccrone
30 Dec 15 #371
I tried messaging them on Twitter yesterday and got ignored... Not going to stop my loving lush though <3
markmccrone
30 Dec 15 #372
Just in case you haven't seen yet, these are the new storage boxes I bought - http://www.hotukdeals.com/deals/large-heart-scallop-edged-storage-basket-6-66-sainsbury-s-2363701 ! Heat up :stuck_out_tongue:
lizzie3
30 Dec 15 #373
Haha you defo are a lush addict! I love the boxes but again we don't have an asda here and they don't even deliver here ☹. I had the same thing from dpd and they said they would email with a new delivery date when they had received the parcel
saffstar
30 Dec 15 #374
Glad it's not just me (or you). Hopefully that indicates a wider, fixable issue rather than a mysteriously lost parcel!
marcellas14
30 Dec 15 #375
My first order is being delivered today between 17:45-18:45 I ended up placing another order over the phone yesterday when I rang up asking for them to apply my gift card which they couldn't so spent it over phone. They still had bits left too! Markmccrone love the boxes
lushie12345
30 Dec 15 #376
Everything that. I ordered came today in 3. Big lush boxes feel bad for the driver :smiley:
greyparrot
30 Dec 15 #377
My first order of sale items have arrived and the other 2 are sent out as well happy days :smiley:
greyparrot
30 Dec 15 #378
Well i will admit i had all good intentions and first order was online i only spent £60 but then the next day i hit it big when the site was running properly so ended up spending £235.00
Then i went to lush in town and spent another £108.00 as they had items i couldnt get online.
Then i got abit greedy and decided to go again and spent a further £155.00
So total spent is £498.00 but on a better note i dont have to buy any lush for a long time and im sure my family and friends will use it as well.
bargainlover
30 Dec 15 #379
Glad im not the only one :stuck_out_tongue:
marcellas14
30 Dec 15 #381
Haha that's exactly what I've done... Take the 1 off he front?? I spent about £150 but I'm pleased with what I got. My delivery should be here between 6-7pm with dpd I bet they are busy this week!!!
Wow Greyparrot you win with that total spend.
I read a previous poster mentioned storing things in tin foil then cling film- will that help them last for a while?
marcellas14
30 Dec 15 #382
My first order has arrived!
lizzie3
30 Dec 15 #383
So jealous of everyone's order arriving! Can't wait for mine!
markmccrone to lizzie3
30 Dec 15 #384
3 days on, mine is still being processed and Lush aren't replying to me :disappointed:
zoella28
30 Dec 15 #385
I'm happy with my order
charliemaine1bee
31 Dec 15 #386
One out for delivery today and one still processing...never known them be this slow with sale orders before ,hoping they fulfil the processing ones.
lizzie3 to charliemaine1bee
31 Dec 15 #388
Didn't receive my sale order until the 19th of Jan last year! Hope it's not that long this year
saffstar
31 Dec 15 #387
Mine's out for delivery again today - fingers crossed it really is this time!!
markmccrone
31 Dec 15 #389
Mine is still being processed :disappointed: I need my lush
markmccrone
31 Dec 15 #390
I've got 2 massive boxes full but still haha!
saffstar
31 Dec 15 #391
It's arrived!!! So pleased, the boxes are absolutely gorgeous too
markmccrone to saffstar
1 Jan 16 1 #392
Wooooo!!
markmccrone
1 Jan 16 #393
On my order, my 3x golden wonders have disappeared however the billing price is the same, does this mean im receiving them or not?
greyparrot to markmccrone
1 Jan 16 #394
Yes you will still recieve them just means there now taken off site as sold out.
For anyone else wanting to know about orders still processing i emailed them and they said they are working through orders in order of them being placed and will be sent out soon.
greyparrot
1 Jan 16 #395
lol i feel abit more sane now.
greyparrot
1 Jan 16 #396
Abit crazy i know.
i have never used tin foil so i dont know but i do use cling film and store in a draw.
markmccrone
1 Jan 16 #397
That's music to my ears, thought I was gonna have a pointless order
greyparrot
1 Jan 16 #398
If you go into your order and press more information it should still be listed down. i thought the same with one of my orders but everything ive ordered is there im only waiting on my last order which is still processing.
markmccrone
1 Jan 16 #399
Yay! That's good :smiley: mine is still being processed from the 27th
markmccrone
1 Jan 16 #400
I reckon I need more storage for all my lush :stuck_out_tongue:
greyparrot to markmccrone
1 Jan 16 #402
Same my draw is now full to the brim lol.
greyparrot
1 Jan 16 #401
Yeah my last order from the 27th is the same.
RVRiley
1 Jan 16 #403
My first order arrived yesterday...it's safe to say after digging through the boxes and wrapping everything, my house smells like a lush shop :smiley:
markmccrone
3 Jan 16 #404
Well that's been a week since I ordered, still processing and the 'firecracker' gift box has been taken off my order despite still being charged? :confused:
greyparrot to markmccrone
3 Jan 16 #405
I bet you still recieve it they have been taking items off as they have sold out but up to now everyone has had what they have ordered if you press more information when you go into your order it should be still listed down there.
Ive had my orders from the 26th but one from the 27th is still processing.
katbaggy to markmccrone
3 Jan 16 #409
This has happened to my order too! I hope we still get it
minusstocks
3 Jan 16 #406
I'm still waiting for mine, its processing, and I ordered boxing day!
greyparrot to minusstocks
3 Jan 16 #407
Ive just rang lush she said they have had thousands upon thousands of orders and because they are all being packed by hand and also because of the bank holidays they have been delayed but they are back on track as of today and are hoping to get the rest of the orders out monday and tuesday.
markmccrone
3 Jan 16 #408
It's not in more information either :disappointed:
louisesavage1
3 Jan 16 #410
Hi, does anyone know if there is any sale items left instore? I'm thinking of attempting a trip to Frenchgate (Doncaster) in the morning. Thanks
marcellas14 to louisesavage1
3 Jan 16 #411
There's a few still left online if that helps
louisesavage1
3 Jan 16 #412
Hi, yes Iv seen those. I just wondered if I would get a better choice going instore :smiley:
markmccrone
4 Jan 16 #413
I'd phone up and ask what items they have left :smiley:
lizzie3
4 Jan 16 #414
Just got mine! Smells like heaven!
markmccrone to lizzie3
4 Jan 16 #415
Lucky you, mine is still processing and I have missing items I'm being charged for. My first time doing an online order because I enjoy going in store to smell products and talk to staff. I think it'll be the last time I order online :disappointed:
lizzie3
4 Jan 16 #416
Still processing?! Have you contacted them? That's ridiculous! Some items that weren't showing in the gift boxes still came in the gift box maybe the same thing has happened with yours?
markmccrone
4 Jan 16 #417
Yeah, I've tweeted and emailed but nothing back, I ordered 3x golden wonder, 1x firecracker box, a knot wrap and a fabric patch which came up to around £22; however now when I go to more information it shows everything besides the firecracker gift set and still full £22 charged. So I'm paying £5.94 for 3 golden wonder, £4.50 for a knot wrap and £1.50 for a patch inc £4 delivery should only be about £16 not £22, I'll be very disappointed if I don't receive firecracker :disappointed:
katbaggy
4 Jan 16 #418
I've tried phoning and emailing but not got through or received a reply. It's the firecracker in mine that has disappeared too. Other items that have gone out of stock are still on my order so I'm not holding out much hope on receiving it. Please could you let me know if you get a reply? I'm going to cancel my order if it's not in stock anymore as it's the only reason I placed a second order
katbaggy
4 Jan 16 #419
I've just managed to get through and the lady read my order and it included the firecracker. She said there's no reason I shouldn't receive it and there are some glitches in the system :smiley:
markmccrone
4 Jan 16 #420
Hopefully mine comes, I ordered it cause it had 2 full priced products still in the box and candy mountain :innocent:
markmccrone
4 Jan 16 #421
When did you place your order?
markmccrone
5 Jan 16 #422
Well just had a dm on Twitter from Lush apologising and stating that my order is on its way to me... Yet my order still says processing on their website... Someone is definitely lying :confused:
greyparrot to markmccrone
5 Jan 16 #423
They told me mine would be sent out sunday or monday but ive had no email and still processing.
markmccrone
5 Jan 16 #424
Just asked if my 'firecracker gift set' was with the package and got told that it's being packaged up to be sent up right now... So is it sent or not haha! Don't even think they know :neutral_face:
greyparrot
5 Jan 16 #425
Just had an email that mine has now been sent out.
markmccrone to greyparrot
5 Jan 16 #426
Mine has been sent out as well :smiley: hoping it's here soon
greyparrot
6 Jan 16 #427
Normally only takes a couple of days im hoping i get it friday fingers crossed.
kirsty158
6 Jan 16 #428
I received an email saying mine would be posted out on the 10th at the latest. I received my first order 3 days after I placed the order. Its looking like nearly 2 weeks for this one. :disappointed:
greyparrot
7 Jan 16 #429
Recieved my order today got everything i ordered.
lizzie3
9 Jan 16 #430
Hope you've finally got it!
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