Have you managed to purchase anything?

I have bought a 200 g bar of "503 Service Temporarily Unavailable"

Waiting patiently for this!

can't wait!

Do we have a time for it starting?

I've been checking the website all day and everything's gone out of stock but no prices were lowered I don't get it

I think they have taken off until the sale tomorrow

Managed to get some things last year but can remember site being a nightmare!

Do they usually do that? Take it off. I thought it myself but thought why would they.

they were taken off at around 12, you can access the pages via direct links as I had some bookmarked but you can't buy anything

So will they put them back on at midnight do you reckon?

Thanks, the sale I have been waiting for! Is it usually Boxing Day they put the sale live online? I hope it's sooner or I'll miss it with work

I'm going to my local store in Glasgow at 9! I just have a massive obsession with Lush :stuck_out_tongue:

I went into the store last Boxing Day I was in a queue for about 1 hr 30 mins. Got loads but it was absolutely maniac. Was hoping to get a few things online.

It's been around midnight Christmas Day into Boxing Day previously. Last year I seem to remember it being later but still early hours

Last year was bad. Took ages to get through to checkout on the website. Spent a fortune but recieved none of what i ordered, just some random rubbish they must've had left over and no apology. Took weeks to get a partial refund.

It's like Christmas never existed on their website

Is this sale on right now?? I can't find any Christmas stuff on the website and so links to anything sale ot Christmas!

Is this sale on right now?? I can't find any Christmas stuff on the website and so links to anything sale ot Christmas!

No, it'll start sometime overnight

Oh great thanks for this markmccrone and saffstar. I really thought that the sale started last year on Christmas day. Never mind, thank you for this. Very reassuring :-)

So the sale starts at midnight? My browser is set up haha i can't WAIT!!!! so is the sale half price, free gift? can someone let me know?

How late will the sale start? It is my first time i am from belgium

Is it crazy to set an alarm?! I hate sale shopping except online and have a newborn.... Will see you all there

So do I need to be staying up till midnight waiting for the sale to come online and also is the sale avalible on the app

So do I need to be staying up till midnight waiting for the sale to come online and also is the sale avalible on the app

There no actual proof that the sale will start at midnight, it might start at 8 am but im not too sure

anyone know the opening times of the Solihull or Birmingham store?

Well its gone midnight and still not on.

I've been pressing refresh since midnight...do we think it'll come on soon?

anyone know what time it will be online?

Still nothing :disappointed:

Just checked now as i heard it was 7.00am but there's nothing. Obviously wrong info.

Maybe it has all sold out?

Can't find any information anywhere.

the website has temporarily gone done this means its starting soon right?!

when does this sale start online?

It's supposed to be buy one get one free starting at 9am!
The site is running slow already :confused:

It's 50% off I heard

Their Boxing Day terms and conditions state 50% off
https://uk.lush.com/article/boxing-day-sale-terms-and-conditions

Your right! buy one get one free must only be for the USA lush :disappointed:
Has anyone got a link to the sale page? Or are you just using last years one like I am

What is the sale page?

Will it not just be with the other stuff

my think says unavailable at the moment does anyone elses?

I don't see any sale prices :disappointed: has anyone shared last year's links?

Found a sale page on lush says 503 service unavailable I've got several pages up ready

Search google. Lush sale

it doesn't usually start till 9am so hopefully there will be sale prices then <3

ik I am ready to try and grab loads

ive got the sale page up now what u hoping to grab?

the website is down now I think, sale sale sale

I'm hoping for bath bombs and I want two of the gift sets I already screen shot what I wanted so I'm ready just hope I get something

The stuff is up but it's already saying sold out how is that possible

Stayed up till late last night and set an alarm this morning hope i manage to get something.

website down.

503 Service Temporarily Unavailable

Might be due to so many people trying to log in at 9.00.....

yeah probably

still cant get on

Everything says sold out

what site are you going on? I can only see full price stuff

Just managed to get on website but no xmas products showing

I'm getting them up but all that I click on say sold out

I'm looking in bath and gifts

where is Xmas stuff on website?

Sale isn't active yet.

If it is why isnt it up then can you send a link?

Have you managed to purchase anything?

I have bought a 200 g bar of "503 Service Temporarily Unavailable"

Christmas kisses bubble bar is showing full price

So much for it starting at midnight! Have been refreshing the page since then :disappointed:

Cant even get back on site.

Have been trying for past 20 mins. Will try again around 11am, those poor internet guys must be stressing!

They should prepare better. None of the Christmas gift sets are coming up at all

This link says 9am EST? which would be 2pm GMT?
http://www.lushusa.com/Bogo-Info-page/bogo-info-2015,en_US,pg.html - it's the only link I can find giving a time (admittedly from lush usa)

Same problems as last year. Lush said they'd "learn the lessons" from what happened last year. Clearly they haven't. Most other major retailers can run a succesful website during busy periods.

I just called lush. They said the sale started at 9, however even they are still waiting for it to come up on their system. She said it could be any moment really but hey can't even place orders because it's like IT delaying.

Seem to remember the same thing happened last year. What makes it worse is the sale is never on the landing page you always have to go looking for it. Come on Lush - great products rubbish website!

Seem to remember the same thing happened last year. What makes it worse is the sale is never on the landing page you always have to go looking for it. Come on Lush - great products rubbish website!

I got on about 20 mins ago only things showing were Santa bath bomb, five gold rings and magic of Christmas can't get on now :disappointed: edit still showing but error adding to basket

anyone else getting acces denied when they keep refreshing the page that says 503 Service Temporarily Unavailable?

Think I might just go into store next year :/

I managed to see the Santa bath bombs, but that page won't load then.
I think the Snow Fairy and Fire Cracker gift sets were on there too.
Does anyone know if they'll have a dedicated sale section - or will it just be scattered through the site?

I think you're all being a bit harsh. The sale hasn't started so maybe Lush have learned and will start it when they have the technical support on site to ensure customers have a good experience. Lush haven't announced a UK sale yet so you're judging them on speculation!

Well, I've managed to get onto the 'all gifts' page and there are no Christmas sets showing, no reductions.

Cant get on either.

I've managed to get on the sale section there's barely any choice and everything you click on says out of stock?

I got an order through but have no clue what

Ok we get it!

You need to stop using the back button :wink:

Lx

I didn't post this that many times it went to admin approval. Sorry!

I'm just getting it's not you it's me message :disappointed:

I am on the site but still cannot see any sale items. Not even sold out ones. Please can you tell me where to find the sale section on the site?

I managed to get a couple of half price in the basket but site couldn't cope with checking out and just kept giving me error page. Now site basically says due to current technical probs off air til later

https://uk.lush.com/products/sale

Lx

I was only kidding, it's happened to me a few times before :laughing:

I'm in the que!

Same :neutral_face:

I got my hopes up!

anything left online, all says oos to me :'(

I managed to get on but literally everything has sold out

Has anyone actually managed to order any of the 30 sale items showing?

Lx

at least somethings showing for some, I'm just getting the "site down" message

They wont be sold out the sale isnt up yet the items havent been added back to the site i think thats why its saying out of stock.

Its been out of stock since the moment they were added to the sale section.
I imagine they are just adding the items and will update it to 'in stock' when they finally manage to sort the issues out.

The sale section has disappeared for me now

I've got boxes in my basket but won't load my basket I'll be gutted if they disappear

Even if i try to log in it says queue it nothing happens doesnt even log me in.

The queue gets you a 10 min slot. Guess it'll take 11 mins to get up and running again :laughing:

I'm on it but everything is OOS and the few things that aren't show at full price when you click and then you can't add to basket because it puts you in a queue.

It isn't even putting me into a queue :disappointed: I just get the "It's not you, it's us" straight away.

I got a 10 minute slot but couldn't find anything on sale, now it's not letting me on the site at all! :disappointed:

Yes, it's doing that to me too now.

I can't even get the website to load :disappointed:

Ive had this a few times myself.

Time for me to give up.

Good luck everyone (especially greyparrot, I'll never forget your kindness a few years ago!).

I hope you get some delicious goodies.

well i can see the cache to at least see whats coming! http://webcache.googleusercontent.com/search?q=cache:X_xr7152qYoJ:https://uk.lush.com/products/sale+&cd=1&hl=en&ct=clnk&gl=uk&client=safari

can't get on though

My wife makes me get stuff out of this sale for her every year. It's always a farce but this year seems worse somehow.

I hope there is more than the 30 items currently listed.
The australian sale looked pretty awesome
https://www.lush.com.au/shop/product/category/path/316/sale

You are lucky you can get onto any page, 503 Service Temporarily Unavailable message back again

We're at 42 products now.

On the off chance I actually manage to get onto a product page, as soon as I click 'add to basket' its back to square one.

I'm about 40th in the queue at Crabbs causeway!

Seen some items cant add to basket then in a queue only to get the error message lol come on lush stop teasing.

finally checked out! been refreshing since 8;30. hope you all manage to bag a bargain.

I got two gift sets too got through eventually all I can say is keep refreshing!! I'm trying to get more things are in stock

I can't even get on the website it keeps coming up server error

keep getting temp page. help.

This is driving me insane can see sale items i click on them and get error cant get anywhere mehh.

Refresh refresh refresh that's how I got my two orders

So, I have things in my basket, but I can't view my basket to see it/take anything out, can I do that whilst checking out does anyone know?

I just kept refereshing too, took about 1/2 an hour for an order of 3 items , paid with paypal.

Have added things to my basket, but can't view it!!! refreshing like mad

Just got another order. I hope they honour it

Try adding something then click checkout

This is absolutely pathetic. Year after year the same old crap

Spent £100 what's the betting some get cancelled

Persistence pays off? Just keep refreshing and hope the orders don't get cancelled.
What a clanking horrible mess the website is :confused:

Always is a mess I went into my town centre it was ridiculous the queue so I just left

Finally got my order through, and the confirmation email came through straight after :smiley: Mind you, it crashed on the page after the payment page...then started the freak out! How you all manage to get some nice bits!

I've been trying to get online since 6am and can't get a page to load, let alone try and place an order :disappointed::disappointed: utterly ridiculous

Everything i want in basket trying to go through checkout and then it tells me websites down grrrr.

THREE HOURS. I AM BORED OF REFRESH.

Got a shipping notice already, so I guess it was worth it. Got a couple of the gift boxes and a couple of individual bits.

Im getting website is off line as im trying to get to checkout.

Got a shipping notice for my first order

Now im flappin keeps going offline as was taking payment but checked bank and money taken yet i cant see if the order has gone through.

have things in basket but impossible to check out

I've been trying to get online since 6am and can't get a page to load, let alone try and place an order :disappointed::disappointed: utterly ridiculous

Site keeps going down but keep hitting f5 you will eventually get somewhere but takes alot of patience.

Got all excited at finally managing to add to basket.........then it went offline as i went to checkout :disappointed:

Avoid the Cambridge lush. Gave up waiting after half an hour. An hour later there were still the same people queuing who had been in front of me. As soon as I put my basket down the people were like vultures and dived for the sets I'd had. Not worth it!

This is the most frustrating thing I've ever done!!
Finally managed to get a few things in my basket after trying for 5 hours now it won't let me checkout :confused:

My eyeballs are burning! Think I need to give up

Took about an hour but eventually got my order through :smiley:

yep, once you get through they work fast- order dispatched already.

You will, I also had to wait a bit for the confirmation email and site crashed during payment as well, but everything went trough.

All i'm getting is "secure connection failed " on my browser, any ideas?????

I hope so it crashed out before it confirmed payment but money gone from bank and managed to get into my orders and its processing just no emails order went through roughly 2 hours ago.

Mine crashed during all 3 of my payments before and after k just kept refreshing and it all went through fine. I paid with PayPal

Gave up on the website and went into the Manchester shop on market st. They still had loads left and it wasn't even crazy busy. However, they don't have all the same stuff (no shampoo bars, conditioner, etc in store), but thought some of you might be interested!!

I just paid by card..Your lucky to get 3 orders in i struggled with one but ive plenty of lush to keep me happy that is unless they add different items at any point lol.

I was looking on twitter and some people are ordering through the German/Sweden site as they all seem to be up and running so its just us unlucky lot in the UK!

Ive looked on twitter seems theres alot of people in america struggling to get on site as well.

Keep at it everyone you might get lucky I was 3 times I was at it got over 2 hours

Do the German/Sweden sites ship to the uk?

Wonder if they'll bring the site back up when they've caught up gonna keep checking as often as I remember

Well even if they do the Swede online shop is pretty sold out and the shipping would have been INSANELY expensive. Kind regards, Daniela the Swede.

I think the German site is about £8 to the uk??

It was on such a pain in the **** last year due to them over selling on the sale so huge delay on post and no apology or compensation. Think i'll just stick to going in store and getting pestered by the staff.

Nearly 200 posts and none from Yasmin(yazzay)! :confused:

For anybody still struggling online, try giving them a call on 01202 668545. Phones are obviously busy so if its engaged just hang up and try again straight away.

I phoned at around midday and spoke with a genuinely nice guy on the phone (i imagine they have had many rude calls today).
He couldn't have been more helpful, told me that that they aren't able to take phone orders at the moment as the servers are down their end as well, and that he would call me back as soon as they were working - tbh i wasn't expecting a call back as i thought they would have other things on their mind.

15 minutes ago (16.55) I got a call from him saying they were working (intermittently) on his end and he could take my order.

I spent 5 minutes reeling off my list of 16 items and he put them through quickly without any problems. He explained that they still have almost every item in stock as people haven't been able to order. The only thing I couldn't get was 'BIG' (solid conditioner). Plenty of snow fairy 500ml in stock :wink:

Genuinely great customer service, especially as it must have been an awful day for them.

Yeah I anticipate when they can get it all back to working order there will be stuff still in stock

Thanks for this. Just called and ordered 2 500ml bottles of Snow Fairy, had been after some for a while!

It's online!!! Loads left

You need to check regularly I've got on a few times in the past hour and all the sale stuff is in stock.

Still no confirmation tried ringing but cant get through.

Spent about £40 in store today, got lots and lots... Very very happy!

Yes my final order was dispatched half an hour ago phew!

I attempted to go in my local but the queues were to much and they didn't even look like they had a lot left so carried on battling online and it paid off :smiley:

Called up about an hour ago. Got through straight away. Guy was lovely, he said because I had an account he could help otherwise he wouldn't have the time to search for it. Placed an order in 5 minutes!

just placed 2 orders! woohoo

I managed to get into my account on lush it was processing so got the order number and money has been taken from my bank but not an email in sight nothing.

Im in a queue and the time just keeps increasing before I get onto the site

Oh no I may give it up as a bad job! I tried on a different browser and its just crashing before it does anything

i have been refreshing for ages and it just came up and i ordered it within a couple of minutes. Keep trying

Have you been refreshing the site or waiting until your place in the queue comes up? Thanks

Just refreshing the site. i have literally been doing it for hours. I kept being chucked out of the queue

Thanks a lot Ill give that a try :smiley:

I give in

i was able to get on between 11 and 12.30ish since then i havent been able to get on again the site is terrible.

I did my 3 orders on my iPhone in safari I just kept refreshing for hours. But I found I got through quicker when I was not on my wifi but my 4G maybe worth a try.

Got three bath bombs today. Saved £5.76, bargain.

Just got to the front of the queue and got a 504 bad gateway...I give up sigh!

Don't know if it'll work for anyone else, but i just used incognito window on Chrome and got onto the lush site without any problems....hth :smiley:

Finally got email confirmation ordered at 12.24 got confirmation at 21.09.

Will do! Hopefully I'll be able to pick some bits up sooner rather than later ha!

You should do there loads left just everytime you get a error message just keep refreshing it takes a long while and requires patience but you will get there. just dont queue x

Voted cold. First visit said 1 hour wait. Now crashed.

I've got to the front of the queue twice and it's crashed.... Been trying all day :disappointed:

I know its terrible the only thing to do is keep refreshing.Just dont queue it gets you no where just everytime it errors refresh over and over.

I've been refreshing most of the day too. I've been at it since 9am giving it up soon. What a rubbish website at the moment I am number 121162 in line and there are 109 people in front of me. It states I have 4 minutes wait

Yes! He was lovely wasn't he!

I spent 1 hour queuing but got my items there and then! The staff had lots of items out back and kept replenishing levels!

Finally managed to get some items into my basket! Its crashed again but I'll keep trying! I need my lush

Did you have to state specific items as I just want a selection but can't get on the website to see what's in the sale. I've just queued online over 1.5 hours for it to crash when the site came on :;

I know, I'm working for the next 3 days so not holding out much hope on stock left when I finally manage to get there :smiley:

I went to both Glasgow stores today, got a lot of vouchers for Christmas so the sales are brilliant to stock up :stuck_out_tongue:

Glasgow Buchanan St sold out of snow fairy this afternoon, managed to get myself a 500g and a 100g bottle, definitely one of my favourite scents just a shame it's Christmas only!

I got a couple of the Chrismas bath time favourites and some Snow Fairy Shower gel. Thanks op you saved me a fortune

That's great! You're very welcome, I got myself tonnes but in-store had very little gift sets left :disappointed: I'm happy with my purchases though

Woo Hoo!! Thought I would try one last time and I've finally managed to place my order
I got everything I wanted and saved 30 quid!
I'm going to bed happy now after all that effort :smile:

Managed to finally place an order after refreshing all day, don't know how I managed to spend £50 though!!!

Thanks i shouldnt of been buying more i already have alot im addicted.. But couldnt pass the only sale in the year up.

Get double for your money, wouldn't mind everyday lush being like that :sunglasses:

Andddddddddd 14 hours later I finally managed to get to the checkout! Never again. :neutral_face:

Still trying...

waited 3 hours in a queue for an error page to come up

Its the first time ive shopped the sale got lots of goodies enough for a yearly supply so i can now save in the new year very happy x

sites loading alot faster now must be because theres not as many people on.

was expecting to get in swiftly at this time but website won't woke once i try to get in queue

finally in! 15k people ahead of me, in for a long night xD

Took me since 11 this morning and my orders just gone through! You can bypass the queue by googling lush sale and it's the first result, just hope I get all my stuff now, gutted the wow box wasn't included

Items in basket but freezing and error message when I try to check out.

Wow what a long hard slog. still trying to check out after 90 minutes.

stuff it

If I knew it would keep me up til now I would not have bothered but Ive spent soooo much time on it I am determind to get my order in.

Yay I finally checked out my order now off to bed. Good luck everyone still waiting.

Just put my order through and had a order email from lush! A few bits for me and some pressies sorted :smiley:

The site's working perfectly now, just ordered two of the big Bathtime Favourites gift sets - one for me and one for my lovely Mum's birthday next week. So there's a positive to not being able to sleep! There seems to be a lot of stuff left. I'm glad in the end that I didn't have time to try and place an order yesterday. Every year I say never again but I love Lush too much to actually stick to that! Might try risking leaving it for 24 hours again next year though, the stress of the first hours of the sale is horrid

Lol I feel bad reading the comments, the whole thing was a breeze for me, the only bummer being I didn't check what was in the gift sets and now I'm regretting not buying them! If only delivery didn't cost I'd order again

£40 quid down for 16 items, very happy. Some of my absolute faves were included!

Ordering was simple for me :stuck_out_tongue: the silver lining of waking up in pain at 4am

Lush had the longest queue yesterday in town. Thought they must be giving the stuff away as the queue was miles long! How can people be that desperate for smelly stuff?

Googles lush sale and got straight in, checkout fine, no problems at all. Heat from me

After hours of waiting last night, I gave up, this morning placed an order with no problems. Heat but wish I'd just waited till today

Just ordered a few things - thanks OP

Sorry, a stupid question but i'm not sure. Are the items on the website on sale price already?

After trying most of last night - got on this morning and ordered a couple of gift boxes and some little snow fairly gels. Now the wait to see if actually comes

Not much left but got a few gift sets with no problems.

Managed to get mine whilst doing the night feed at 2:30 so pleased after trying the whole of yesterday will leave it till then next year. Glad everyone got what they wanted :smiley:

I went on when I posted that to see if anything was left but I spent £100 last night so darent spend more lol can't wait for it to be delivered now. What did you end up ordering?

I'm considering ordering more as they have two gift sets still in stock I love but I spent £96 yesterday

the fact they added £50 to the price of their largest box, makes this the coldest deal ever.

plus the fact they reduced core box contents and upped the price, makes them a total rip off.

I only buy core non sale products there now.

[ https://twitter.com/LushLtd/status/681074727482429440 ]

Got 5 humongous Snow Fairy shower gels half price instore.

Don't think I'll show this to my son as he got me some for Christmas - did comment that I was worth it :innocent:

Managed to get on the website but now they have items listed that are out of stock, until you try to buy them, they also have boxes listed where the components are out of stock so I hope that's not going to affect orders.

You got a good amount then.. Im the same cant wait to get them although i already have alot of lush im slightly addicted.
heres a list of what i got.
1 x the magic of christmas wand
5 x golden wonder bath bombs
2 x 100ml snow fairy
2 x pink wands
4 x shoot for the stars bath bombs
2 x santa bath bombs
2 x five gold rings
2 x so white bath bombs
2 x santas belly shower jelly
4 x a french kiss bubble bars
2 x snow angels bath melts
4 x dashing santa bath bombs
1 x snowcake soap
1 x each peach massage bar
1 x brazilliant shampoo bar
1 x merry christmas giftset
1 x its christmas deer giftset
1 x little snow fairy giftset
1 x snow fairys castle giftset
1 x butterbear giftset
1 x christmas candy giftset
I spent £137.00 in total so happy i managed to get all of this.
what did you end up getting?

I don't know how to put it down like you have. Pretty much the same in different variations. I didn't get any shampoo or conditioner and got the butter bear and winter garden gift set as got the candy cane one for Xmas so got the others as presents xx

So I couldn't keep away and managed to get another order in this morning... So all together I got...

2 x Magic Wand
2 x The Magic of Christmas
5 x Father Christmas
2 x Mmmelting Marshmallow Moment
1 x Firecracker
4 x Shoot For The Stars
3 x Golden Wonder
4 x Star Dust
3 x Cinders
3 x Yog Nog
1 x Winter Garden
3 x Snow Fairy's Castle
1 x Rub Rub Rub
1 x Snowcake
1 x Dirty
1 x Strawberry Feels Forever
3 x Dashing Santa
4 x Little Snow Fairy
1 x It's Christmas Deer
1 x Butterbear Gift Set
1 x Merry Christmas
1 x Home for Christmas
1 x The Rough With The Smooth
1 x New Shower, Scrubs & Butters, Sale
1 x Santa's Belly

Really happy, because our house is a Lush addict house, so it'll keep us stocked up for a little while!

my sister adores this stuff. Quick question (sorry if its been asked already) how long can you keep this for? i see a comment about wrapping in cling film dose it work? my sisters birthday is in November but i could get her a lot more for her money if i buy now as long as it keeps?

Got quite a few Lush goodies though it was a bit of a battle! :wink:

Long shot but I really wanted the 'Sweet Christmas' gift set. Missed out but have a 'Holiday Cheer' box I'm willing to swap (same price) or will buy the Sweet Christmas box. I'm based in London but also willing to post so please pm if interested! :smiley:

X

I spend a solid £200 two years ago and knew the price and contents of each box. legends is now £40 more expensive with less products/more seasonal. and 'WOW' was NEVER as expensive as £150!!!!

the better £30-40 boxes have all been changed/removed/updated to more xmas stuff, which no-one really wants in such an abundance.

whats worse is they NEVER put halloween stuff in the xmas sale, they just remove and destroy it (Lush staff confirmed this).

I remember when some of their core bombs were less than £2 each, now in the sale they're £2?!

They've gone way too far with their new pricing. and no surprise they still had a ton of stock in store today. which would've all been gone by midday on 1st sale day in previous years.

There's still things available for people wanting things

Well it is Christmas after all! It's so cheap and will last a while (that's what I tell myself) Do the shops have the same things on sale?

Just whatever Christmas items they have left, some of the items I ordered online were ones I couldn't get in store such as firecracker! My lush collection never grows, it just seems to get used up quickly

Cling film or any plastic will absorb fragrance over time. Wrap each item in aluminium foil then cling film for the best seal.

Lx

Hi i dont know about the stores but the sweet christmas set wasnt on the online sale.

Went to the Bond Street store today and managed to pick up the Lush Legends hat box :smiley:. Don't normally buy Lush products as I find them a bit expensive but I'm 8 months pregnant so thought I would treat myself :smiley:

Still lots of smaller box sets available in the shop.

A friend of mine has a wax tart business. The big retailers use plastic over wax (think candles and tarts) as the fragrance oil leaches thru and gives the product a shelf life, otherwise we'd buy cheap and store forever. She always advises to use foil as it will not suck the fragrance oils out and cover with cling film for air tightness. I now do it with anything with fragrance oil that I want to store.

Lx

Congratulations. How much was the legends set in store?

Did anyone's order get refunded? I had an email from PayPal saying I had been refunded for my entire order other than 1 £1.98 golden wonder bath bomb which I have paid the £4 delivery for.. No word or message from Lush explaining, so a tad annoyed as spent 11 hours on the website on Saturday!

Edinburgh In Store completely sold out of sale items this morning! Lucky I managed to get a bunch of things online on Boxing Day :smiley:

Just to let you know when you dont see items on your order its because they have sold out online so its removed from the site dont worry it will still be on your order just no picture.

Oh idk because there is still the Christmas bath time favs on there but no t the sleeps till Christmas and the Christmas bath time favs are sold out too?

When you go on your order and see missing items press more information that should give you a full list of your items.

Yeah I pressed view further details and it told me the order
3 bath time favs
1 shoot for the star
1 little snow fairy
1 it's Christmas deer
Still no sleeps till Christmas idk if they will send separate because it's to heavy or I should ring up but I early to order at 11 on the 26th

All of my order is still there, here's hoping nothing gets cancelled :confused:

I would give them a call and ask then if its not on that list.x

I've just received a dispatch email from them and they've taken the full amount from my account, but when I check my lush account it says no orders have been placed! This years sale has been a joke! If I didn't have to get on a boat just to get to the nearest shop i wouldn't do it online again!

I've had confirmation that they're delivering my order tomorrow. Try tweeting them, they're offering to look into any issues if you let them have your order no.

Tried ringing no answer :disappointed: just gonna have to wait and se with tweeted them however I got s text saying there coming tomorrow so I will let u know if there in there or not

When did you place your order? :innocent:

I placed it on the 26th :smiley: I went a bit over the top tho

I went in store on 26th and spent a fortune, then placed an online order on the 27th, so hopefully be here in a few days :wink:

What do you all use to store your lush products in? :innocent:

*sales

I've just posted a deal from Sainsbury's, was in tonight and bought some new storage boxes if you wish to check them out :stuck_out_tongue: ! I love dragons egg, definitely one of my favs! But I did stock up on tonnes of dashing santas and snow fairy alongside basically everything else :smile:

I bought a Christmas party box and got 120g of baked Alaska :stuck_out_tongue:

This is the link- http://www.hotukdeals.com/deals/large-heart-scallop-edged-storage-basket-6-66-sainsbury-s-2363701

I love them great to store your products in do u keep them naked or do u wrap them up and if so what with and omg so jelly about you Alaska soap and I wish I could go into a store but I have to wait a bit as it's quite a way from me :smiley:

My closest lush is 45 mins away, I use the paper bags from in store to keep my products in, and when I get gift boxes unwrapped, I keep the bags from old bath bombs to put them into :stuck_out_tongue:

Nice do u have a big lush collection or do u go little and often

I usually stock up enough for a month, then go to lush and replenish my boxes! But I kinda bought too much in the sales haha!

Yeah let us know what ends up happening.

So a question to all.
Who has over bought? I know i have gone totally mental and ordered way too much.
And how much of our hard earned cash have we splashed out in the sale? Im a little ashamed to say i think i will wait for responses before i admit lol.

I only spent about £100 :confused:

I only spent £39.98 - got a Bathtime Favourites for me and one for my Mum (being delivered between 10-11am today!) :smiley:

I mean they wouldn't let me take things out of the basket so I thought it was better that nothing

I wanted to try and upgrade my delivery but their phone lines must be down.

I wanted to try and upgrade my delivery but their phone lines must be down.

Mines been delayed due to bad weather but does look like it's been posted! I bought 4 gift sets, Christmas bath time favorites, sleeps till Christmas, snow fairy castle and firecracker, and then bought all the single ones that weren't in the gift sets, I went a bit crazy and wrote down everything that was in each set to compare

I'm mainly excited because I ordered my first knot wrap with this order because I feel awkward asking in store haha! So I can't wait to see what one they send me :stuck_out_tongue:

I also ordered the fighting animal testing badge for £1.50, just don't know where I'm going to put it yet :laughing:

Oh that'd be great, I only spent £25 online because I went in store and spent a fortune, even so their large bag burst with the weight haha!

I'm jealous i really want to go to a shop sale but there isn't a lush on my island, i was desperate for the wow box gutted they didn't put it online! Sounds like you defiantly got a load of bargain!

The stores I went to, yes 2 in the same day haha! Both didn't have WOW in stock but I got that much I had to go out and buy 2 New storage boxes, I've posted the deal for the boxes if you wish to take a look :innocent:

Hmmm...my delivery today ended up being from a different company. Despite receiving confirmation through Lush's tracking link that my Lush parcel would come today I've now had a text and email from DPD to say they haven't even received it yet :disappointed: Have messaged Lush via Twitter to see if they can shed any light on it.

I tried messaging them on Twitter yesterday and got ignored... Not going to stop my loving lush though <3

Just in case you haven't seen yet, these are the new storage boxes I bought - http://www.hotukdeals.com/deals/large-heart-scallop-edged-storage-basket-6-66-sainsbury-s-2363701 ! Heat up :stuck_out_tongue:

Haha you defo are a lush addict! I love the boxes but again we don't have an asda here and they don't even deliver here ☹. I had the same thing from dpd and they said they would email with a new delivery date when they had received the parcel

Glad it's not just me (or you). Hopefully that indicates a wider, fixable issue rather than a mysteriously lost parcel!

My first order is being delivered today between 17:45-18:45 I ended up placing another order over the phone yesterday when I rang up asking for them to apply my gift card which they couldn't so spent it over phone. They still had bits left too! Markmccrone love the boxes

Everything that. I ordered came today in 3. Big lush boxes feel bad for the driver :smiley:

My first order of sale items have arrived and the other 2 are sent out as well happy days :smiley:

Well i will admit i had all good intentions and first order was online i only spent £60 but then the next day i hit it big when the site was running properly so ended up spending £235.00
Then i went to lush in town and spent another £108.00 as they had items i couldnt get online.
Then i got abit greedy and decided to go again and spent a further £155.00
So total spent is £498.00 but on a better note i dont have to buy any lush for a long time and im sure my family and friends will use it as well.

Glad im not the only one :stuck_out_tongue:

Haha that's exactly what I've done... Take the 1 off he front?? I spent about £150 but I'm pleased with what I got. My delivery should be here between 6-7pm with dpd I bet they are busy this week!!!
Wow Greyparrot you win with that total spend.
I read a previous poster mentioned storing things in tin foil then cling film- will that help them last for a while?

My first order has arrived!

So jealous of everyone's order arriving! Can't wait for mine!

I'm happy with my order

One out for delivery today and one still processing...never known them be this slow with sale orders before ,hoping they fulfil the processing ones.

Mine's out for delivery again today - fingers crossed it really is this time!!

Mine is still being processed :disappointed: I need my lush

I've got 2 massive boxes full but still haha!

It's arrived!!! So pleased, the boxes are absolutely gorgeous too

On my order, my 3x golden wonders have disappeared however the billing price is the same, does this mean im receiving them or not?

lol i feel abit more sane now.

Abit crazy i know.
i have never used tin foil so i dont know but i do use cling film and store in a draw.

That's music to my ears, thought I was gonna have a pointless order

If you go into your order and press more information it should still be listed down. i thought the same with one of my orders but everything ive ordered is there im only waiting on my last order which is still processing.

Yay! That's good :smiley: mine is still being processed from the 27th

I reckon I need more storage for all my lush :stuck_out_tongue:

Yeah my last order from the 27th is the same.

My first order arrived yesterday...it's safe to say after digging through the boxes and wrapping everything, my house smells like a lush shop :smiley:

Well that's been a week since I ordered, still processing and the 'firecracker' gift box has been taken off my order despite still being charged? :confused:

I'm still waiting for mine, its processing, and I ordered boxing day!

It's not in more information either :disappointed:

Hi, does anyone know if there is any sale items left instore? I'm thinking of attempting a trip to Frenchgate (Doncaster) in the morning. Thanks

Hi, yes Iv seen those. I just wondered if I would get a better choice going instore :smiley:

I'd phone up and ask what items they have left :smiley:

Just got mine! Smells like heaven!

Still processing?! Have you contacted them? That's ridiculous! Some items that weren't showing in the gift boxes still came in the gift box maybe the same thing has happened with yours?

Yeah, I've tweeted and emailed but nothing back, I ordered 3x golden wonder, 1x firecracker box, a knot wrap and a fabric patch which came up to around £22; however now when I go to more information it shows everything besides the firecracker gift set and still full £22 charged. So I'm paying £5.94 for 3 golden wonder, £4.50 for a knot wrap and £1.50 for a patch inc £4 delivery should only be about £16 not £22, I'll be very disappointed if I don't receive firecracker :disappointed:

I've tried phoning and emailing but not got through or received a reply. It's the firecracker in mine that has disappeared too. Other items that have gone out of stock are still on my order so I'm not holding out much hope on receiving it. Please could you let me know if you get a reply? I'm going to cancel my order if it's not in stock anymore as it's the only reason I placed a second order

I've just managed to get through and the lady read my order and it included the firecracker. She said there's no reason I shouldn't receive it and there are some glitches in the system :smiley:

Hopefully mine comes, I ordered it cause it had 2 full priced products still in the box and candy mountain :innocent:

When did you place your order?

Well just had a dm on Twitter from Lush apologising and stating that my order is on its way to me... Yet my order still says processing on their website... Someone is definitely lying :confused:

Just asked if my 'firecracker gift set' was with the package and got told that it's being packaged up to be sent up right now... So is it sent or not haha! Don't even think they know :neutral_face:

Just had an email that mine has now been sent out.

Normally only takes a couple of days im hoping i get it friday fingers crossed.

I received an email saying mine would be posted out on the 10th at the latest. I received my first order 3 days after I placed the order. Its looking like nearly 2 weeks for this one. :disappointed:

Recieved my order today got everything i ordered.

Hope you've finally got it!