Ah right, you found a cheaper deal elsewhere and you want to cancel the current contract without any penalty.

A question only a 12 year old would ask. A contract is a contract, particularly with mobile phone contracts its quite known that you cant just wiggle out of any contract easily if at all. You pay the remainder or simply quit looking for cheaper deals after signing up to a contract in the first place. And to call me a twit and a fool for giving you a genuine answer (and only answer available) to your question is a little out of order.

this is why I avoided the deal.... very tempted but... had problems with bt 10 years ago when signed up for bt vision.... needed bt broadband.... signed up for that.... bt broadband wasn't fast enough for bt vision.... but they didn't and wouldn't cancel my by vision contract until I threatened them with ofcom! then a couple of years ago was in a house that had bt line rental and broadband and it took forever to cancel it when we rented the property out.

They rang me as well, firstly on my home phone and then on my mobile. Asked whether I had now received the voucher in the last day or so, told them the truth, that I had received it after over a week ago just after I had raised the complaint. Advisor said good as it was showing as despatched a few days ago on his system (maybe a second one is on its way) and will now close the complaint and just said goodbye, no apology or anything for the time I had to wait for it or anything, then again as it's BT didn't expect anything more.

You won't believe this - still no voucher of any sort.

Repeated email exchanges and a call in over three months.

Finally Steven from the complaints department called my landline (why he didn't call me on my mobile number - I have no idea) and then started having a conversation and explaining everything about the scenario to another member of my household.

Three months to get a result - my privacy (data protection) breached - and a partridge in a pear tree.

Honestly - for a customer to simply pay for a service - and simply receive it is not too much to ask for.

This has been the worst customer experience I have had with any utility company - and I have had to deal with some humdingers before.

I'm so disappointed.

Well , i'm yet to recieve any voucher, and when I called in a credit was refused. Outstanding.

Finally, received my £20 voucher as well today, hallelujah, wonders will never cease! Only took 10 weeks.

Ordered this sim, on this offer, got a £20 credit last week as I hadnt received my voucher, and its arrived in this mornings post :s

I was supposed to have received my by the 12th - so far - nothing. Chasing them for this is getting rather tedious. This is my first contract with any BT service - and It's been a rather poor showing to be fair.

Just got another email from them apologising yet again and going on to explain there is a backlog from December of these vouchers been sent out, but mine has now been sent for despatch. I won't hold my breath though. Should know tomorrow whether the £20 credit has been applied to my account as promised when my new bill appears.

BT just sent me another £20 gift card. I didn't call up or complain about anything.

So i've got 2x £20 cards now... hmmm..

2nd class signed for.

Mine hasn't arrived, but as already said as BT customer service have credited my account with the £20 will not bother chasing, if it turns up icing on the cake.

My Amazon card finally turned up today.

Not building my hopes up, but it will make up for the mucking around if I do.

Got a feeling you'll get that voucher too. Good luck.

x5gb- pm sent

Any joy today?

Again, nothing this morning, starting to get a bit peed about this now. How hard can it be to process and send a voucher, unbelievable!

Well EE offered me Unl txts & mins + 18GB pm for £15.99 in direct competition to this deal.

There will be alternatives closer to the time. If not - get what ever deal Bt are offering at the time on a friend or family members name. I seem to remember that you are allowed to sell your mobile contract to somebody else (from MSE).

Bank the discount and then transfer it over?

I didn't mean offers with Three, I meant I will go over to Three for a year and then see what BT have to offer the following year.

If BT only have the 3 sim deals they have at the moment, the haggling is going to be very limited unlike with another supplier, the best we can hope for is the £16 again but this time there won't be any cashback or voucher in which case I will be going over to Three for a year and then see what they have to offer once the acquisition of EE is all fanalised and they have full control of the network.

Nothing arrived today, so i'm going to contact them again.

J4GG4 - I'll be joining you in watchin and keeping this thread active over the year. One and a bit months have passed already.

Will need an idea of what haggling with retentions can achieve, when the time comes!

Well for sure BT didn't stick to their word about the voucher arriving within 30 days (or whatever it said upon claiming the voucher). I can only assume they had more orders than expected over the christmas period, but you will get it for sure. Im going monitor this thread throughout the year because it would be interesting to see what deals you all get if you were to haggle at the end of the year with retentions. Im hoping to get it for £16 ish by then.

Yep confirmed ive got mine now. All sorted.

Mine has arrived.. well in the form of a royal mail you were out card. I have not ordered anything else so pretty certain its the voucher.

Yup, but no voucher thus far.

I don't think so, totally different dept's and believe system's, that's why you have to apply separately for the vouchers. Did you get a confirmation email, Libertas.

What are the chances that our tbc/quidco cashbacks were processed by their system, but the vouchers got overlooked?

I applied 6 days after you on the 10/12/15 so hopefully mine will come at the beginning of next week sometime, I didn't receive a confirmation email like you for the voucher, only a confirmation screen after applying which I have a print out, did anyone else get an email. Thanks for letting us know.

Yeah sorry forgot to include that information :smiley: Looking back at my e-mails with the heading "Thank you for claiming your iTunes or Amazon voucher from BT" I applied for the voucher on 04/12/2015.

I would appreciate that info too.

Received mine the other day by Royal Mail 2nd Class Signed For, so hopefully you guys should start receiving your vouchers. I've not contacted BT by any means while all the process took place.

Emailed them and they replied with the same generic email as mentioned above.

Only in the subject line they're calling it a 'sainsburys voucher' rather than an amazon one. They sure better not send me a sainsburys voucher.

Haven't received mine yet but they did say upto 15 days from day of despatch so about another week before I get annoyed and message them again.

Still waiting here too!

I emailed about not getting my voucher and was told it was sent out on the 15th and i should have it by the 25th. It's the 28th and i'm still waiting.

Ring up and threaten to cancel and prior to this, research what other providers are offering so that you can explain this to them (although this time around you won't get cashback / voucher so it maybe still worthwhile going with another provider). If you feel your are happy with the service and don't want to go through the hassle of transferring, see what they offer you, if not happy, actually cancel, within about a week the retentions team will ring you back and offer the best deal they can to make your reconsider. Also, do as I did with my broadband deal, get in a friendly conversation with one of the team and maybe they will give you their direct email to contact them the next time your contract is about to run out and will hopefully offer the best deal / discount around at that time (instead of going through all the normal telephone cancellation hassle).

Thanks for this (link). Contacted them today, will share results.

Overall I have to say - fantastic deal all in.

Here's a question for you: Clearly, during the black friday/xmas period there will continue to be fantastic deals like this being offered. We are all in for the next 12 months which is great. Now, as these deals are often only for new customers only, what workaround can 'y'all' foresee, so that when it comes time to renew, we can still grab any bargins?

I hope you guys see that i'm trying to cover all bases, so that we are all set when the time comes!

Libertas.

I messaged them and then it got sent to a specific department who responded.

Had you contacted them about it, or was it just recieved out of the blue?

Just had an email from BT apologising for the delay in receiving my Amazon voucher and due to this confirmed they have manually processed it and will be dispatched shortly and said I should receive it within 15 days. So I suggest for those that haven't contacted them to do so now as it looks like they may not be sent otherwise (better to safe than sorry).

I contacted them through this link

https://bt.custhelp.com/app/contact_email/c/6090

I filled in all my order details and told them when the order was placed, when the Sim was activated and when I claimed for the voucher. Explained it has been more than 30 days now since I claimed the Amazon Voucher but as yet haven't received it. They contacted me back three days later saying they will investigate which can take up to five working days which they didn't, so I responded to their email yesterday explaining this and asked if my voucher had now been sent. As above, they responded today apologising for the delay and that it had now been manually processed and will be despatched shortly and I should receive it within 15 days.

Can u provide a summary of what it took to get this done?

Voicemail is free.

Yes, it does come with roaming but looking at prices wouldn't bother, very expensive. Have a a back up Three Sim with Feel at Home for when I go to the States.

BT Mobile Call pricing:

http://www.productsandservices.bt.com/products/lib/pdf/BT_PhoneTariff_Residential.pdf?s_cid=con_FURL_tariffguide#page87

No issues or warnings when tethering for me while using Tether Me on ios 9 jailbroken but saying that hardly use it.

Only a few apps I use to get around chargeable calls or where theres no signal except for wifi:
Obvious candidates, WhatsApp, WeQ4U and Wonefone (where WeQ4U doesnt cover or international), Viber (international) and Hullomail for Visual VoiceMail.

I don't bother with My BT Sport Lite but if I wanted it could use a close family members details who has BT Sport Extra. BT Sport app works for me using Air through Kodi.

Wouldn't use public wifi for online banking but then again don't use online banking full stop due to all these security breaches.

Knowing BT more than likely the price will be bumped up at some point during contract but if they do you have the option of either leaving within a month of the price increase or can use it as a bargaining tool to re-negotiate your contract but it is unlikely you will be able to get it cheaper than this. Managed to re-negotiate my unlimited Infinity 1 and ended up getting it for £7.50 a month + line rental which was £2.50 cheaper than my initial deal but obviously no cashback or voucher this time due to to been an existing customer.

How would you guys feel about discussing some of the features and benefits of this sim package?

I'd like to know things that would be of use over the next 12 months - e.g:

Does this come with free voicemail?
Does this come with roaming?
Have there been any issues or warnings when tethering (possible on android - disabled on ios devices)?
Any apps you'd recommend?
Has anyone actually use BT sport lite - can it be view on your TV via cable or screen mirroring?
Do I have to be wary of any sort of extra charges that I might not know about or expect?
Do you recomend BT wifi out and about - are there security concerns - e.g banking - even if it is BT open wifi?
It is likely the price will be bumped up in march?
+ any others you can think of.

Libertas

Glad I took this deal, was previously on Tesco and was happy with them but was holding off switching. TopCashBack paid out today for me and I ordered on the 2/12/2015. Everything gone smoothly up to now just see if the voucher arrives. Service so far has been really good and can't fault the 4G in my area.

I'm very relieved this went through ok.

With the voucher, this was a stonking deal!

X5gb - your continued updates have been very useful to me - thank you. At least I know whats going on with others too.

The last bit of this whole deal now just seems to be the voucher.

Will it be posted or emailed?

Libertas

No, thats TopCashBack as far as I am aware and only an extra 3.5pc but I cannot exchange the BT cashback for that as BT only allow BACS payment (typical).

Congratulations, bet thats a relief. Has anyone received their Amazon voucher yet, still waiting on them supposedly investigating, even though I,ve supplied them with all the details they need to confirm that the voucher needs to be sent. Think I'll get onto them again if they don't answer back by tomorrow.

Well Quidco has paid out...

We're delighted to tell you that your cashback has been confirmed, and is now available to be withdrawn from your Payments page.

Heard of these delays with Quidco before in other threads, thats why I decided to go with TopCashBack on both this and my broadband last year, seems to have less problems, that plus the bonus you get with them. Hopefully Quidco pulls through shortly for you all.

Update:

We're currently processing your transaction, and a resolution is expected within 50 days. We estimate your Cashback will be available by 06 March.

J4GG4 - is your timeline also still - orange dot - retailer decision?

My quidco has updated again with the following:

We estimate your Cashback will be available by 29 February

Wonder if any Quidcos have paid as well.

Good News, my cashback with TopCashBack went from confirmed to payable overnight, £63 (including bonus) in total. Now just to sort the Amazon Voucher. This is turning from a good deal into a wicked deal.

The voucher they can't contest, as long as you have all necessary screenshots, print outs of order process and bought within the times mentioned on the voucher website. They are investigating mine as well, told me takes up to 5 days via email. Its the cashback that worries me more as its supplied by a third party and BT can simply wash their hands of it if they are pressed on the matter.

I still haven't received my amazon voucher. This is typical of BT. I called to complain. They gave me some lame reference number instead and said someone will be in-touch or I will receive an email. I'll believe it when I see it.

Yes it is.

Is your timeline stuck on step three : 'Retailer decision'?

Mine updated to this with cashback on 29th June.

If you haven't claimed already, this is the website where you need to:

https://www.vouchers.bt.com/offer/mobileclaim

Fill in your details, Vol no and order no and then you wait for them to send it in the post.

whats the process for getting the amazon voucher by the way?

It is the 30th day for me today and I have contacted them via the voucher site to confirm when I will recieve my voucher( I didn't recieve my £100 Sainsbury Voucher for broadband exactly on the 30th day either, maybe upto a week afterwards so I'll see). My TopCashBack claim seems to be going smoothly at the moment and as already said was confirmed last week so have about another 2 and half weeks before I worry (going by the same timeline I received my Broadband cashback last year), my fingers are firmly crossed.

Just read in another Bt Mobile deal thread that it might be 30 days after the 14 day cooling off period as they want to make sure you don't cancel in that time, so if thats the case another 14 days for me.

Also TopCashBack mentions this under the terms for payment:

"Unless otherwise stated expect transactions for this retailer to appear within 24 hours. Transactions are usually confirmed within a month and should become payable within 30 - 60 days after the event date, unless otherwise indicated on the Avg Payment Speed Statistics."

Mine confirmed after a month last week so everything at moment going to plan.

My quidco just updated again


Also 39 days passed and no amazon voucher..

Would love to hear suggestions for apps that help save money long term e.g saynoto0870.

Also, is the voicemail service free for BT mobile?

Also, for those that purchased through quidco, please take a look at your quidco account. Looks like quidco has been processing the claims, and there seem to be issues.

data usage is entirely the same as on EE, nothing dodgy going on there

Anybody received the £20 Amazon voucher yet?

cheers, and yes, at 20 quid, with mythical cashback promised!

Yes, thats your Vol-No. I assume you ordered the 20gb at full price rather than the discounted one at £16 which expired back in Dec.

Mine just went to confirmed on TopCashback but says payment is estimated to be 7 weeks from date of cashback claim (claim 6/12/contract start 8/12) which was the around the same time it took to receive my BT phone/broadband contract cashback last year(60 days, 7.57 weeks), so still a little while to go before I get worried.

Claimed the Amazon giftcard on the 10/12 and says will receive within 30 days of claim which was roughly what it took to get my Sainsbury £100 gift card last year (maybe slightly more) so no need to worry yet on that point either.

has anyone received their iTunes voucher yet ? I've applied weeks ago - phone has been up and running on BT - but still nothing. To top it off - quidco have halted the cashback claim saying I need to send them my bank statement to verify the purchase even though it tracked just fine. all in all not a happy bunny

ye no apps are needed on android. VPN is to just further encrypt your data or use different ips to watch Netflix from different countries .

Tethering - iphone's seems to block this, as soon as carrier settings are updated.

Android - tetherin seems possible, but there is clearly some confusion. By tethering, do people mean turning the phone into a hotspot, or something else? I'm beginning to suspect that some people mean using it as a hotspot, where others might mean something different?

Software - those that have mentioned they tether, are not neccessairly using/mentioning vpn/apps to achieve this. However others do seem to recommend using apps to tether.

Comments/opinions/thoughts/experiences welcome.

Please contribute your expertise/ experiences. I suspectany would really benefit from this.

Please understand though, what I am saying is based on experience of BT Broadband orders but assume the same applies to BT Mobile orders. I am in the same boat as you as this is my first BT Mobile contract and am waiting to see if they pay or not, if not at least I have still got the 20gb on a discount of £16 which is still pretty good when you think about it.

If your order is complete and have your sim activated then the VOL No cannot be changed as the order is complete. Even if it wasn't, as long as there are no major changes to your order during the time of inception and completion then it shouln't be changed but if you did have to ring during this time then I would make it clear to them the VOL No must not be changed under any circumstances.

Now just give them a ring and ask what was the VOL No of your last order for BT Mobile and see if it matches, if it has changed definitely no cashback, if it is the same then more than likely you should get your cashback. But there is no guarantee and if it still fails you can pass these details onto TopCashBack / Quidco to put in a claim and if everything matches up BT don't really have an argument not to pay.

I kept an eye on my VOL No from beginning to completion on my orders page in MyBT. Once the order has completed as far as I am aware there is no way to check because your order summary page which includes both present and previous orders is hidden so the only way after completion is to ring them and ask. Im not sure though if they will keep a record of your original order inception VOL No if it is changed by them so you will have to look at your order confirmation email and find your original VOL No to see if it matches up with what BT gives you.

A VOL No looks like this:

VOLXXX-XXXXXXXXXXX

the 3X's and 11X's (sometimes 12 which was in my case) are made up of numbers not unlike your AJM Order no.

The Vol no is the order no generated when you place the order, go on your account and look at your present or past orders and each will have a Vol No. As far as the broadband contracts are concerned this is where cashback was declined as sometimes the Bt Advisors change the Vol no when doing any updates to the order, if you make it clear to them that the Vol no musnt change and it stays the same there shouldn't be a problem with the cashback. Look back at some of the Bt Infinity deal threads on here for further explanation. I assume this is the way these Bt sim deals are declined, because they are changing the Vol no's when they are ringing you. The cashback companys can't claim the cashback if the Vol No is changed as it won't match up with the click you made when going through there site. I made sure my Vol no stayed the same between ordering and completion so expect my cashback to be paid without incident.

My cashback says....

We're currently awaiting confirmation from the retailer that you have not returned or cancelled your order.
We estimate your Cashback will be available by 06 January

Very strange - initially my quidco payout was expected Jan 11th. Today its moved to Jan 12th.

I would appreciate any comments/input. Is this the kind of change that indicates my cashback is eventually going to be declined?

Is it some sort of sign!

I normally Google 'Say no to 0870' and use them sites. Less accessible than apps, but does the job for me. For me to use call these numbers, I normally need to sit down and look into issues before I call them, so I have access to my laptop anyway, so not too much of an issue for me.

Any other apps hotukdeal members could recommend such as that.

Any that help/save time, energy or money when dealing with 'life admin' stuff.

Can someone clarify if BT does cover 0800 numbers? I'm not too fussed as many companies provide 03 numbers these days, but was looking for ages and couldn't find this info. Please and thanks.

I believe you can only check this online while an open order is in progress as when you enter the progress it lists all your present and past orders. As you cannot do that now the only way would be to ring them ask for the VOL No associated with your sim order and then either check it against your emailed order or if you trust them ask was my VOL No the same from online order inception to completion. If you try to complain about the Cashback they will wash their hands of it and say that BT have nothing to do with it and say it is a third party who is advertising it and to go to them to complain. Of course that is complete b*** because 1, where do they get the permission to advertise it and 2, and more importantly where does that commission payment come from in the first place? Thin Air, I don't think so, its, let me think about it! Oh yeah, BT!!

I have to say, that if BT do decline my cash back for some lie of a reason, I won't be renewing my office contract with them, which is worth significantly more that a mere £60.

How can I check what my Vol number was when I signed up?

How can I check my Vol number as it stands now?

Also, both of mine were through Topcashback not Quidco.

Unless you kept an eye on your order from start to finish then no and even then its not guaranteed, did it all go smoothly or did you get a phone call or did you have to phone them. Also, not only is the cashback at risk, so is the Amazon/iTunes gift card as they've told people on previous deals they are not eligible when clearly they are, its a lottery. I did their Black Friday broadband deal last year and made sure the VOL No stayed the same and got the cashback as well as the Sainsbury £100 giftcard so hoping if I decide to stay with them the cashback/giftcard come through.

I assume that BT's access to the full capability of EE's infrastructure will be less than 100%, as after all they are seperate entities (at the moment). After merger completes, they will get full whack access?

Also, is there a way to ask quidco to ascertain whether BT has any issues with my cashback claim or not?

No cashback, then I'm out.

If your cashback doesn't come through surely you'll be stuck with them for at least the contract term as you'll be passed your 14 day cancellation period but as long as your VOL No stayed the same from confirmed order to activation I don't see that been a problem. In regards to the merger I don't see how that will improve the signal as it will still be the same network, please elaborate.

After testing this out and about in London, Phone signal nowhere near as good as Giffgaff (o2) while its the opposite for 4g Internet, BT (EE) is phenomenal compared to Giffgaff. Just wish the BT call quality was better, in two minds whether to stay with BT or jump ship while still within the 14 day cancellation.

I did see that after I posted this. Clicked on it, and thought to myself "You IDIOT!!!"

This would be useful to many many people:

Android Phone - how do you prevent/block 'update carrier settings'?

(Apparently - if you do - it locks out tethering).

e.g - I've put the sim in my Note 3 - what next?

Can the desirable sections of the 'carrier update settings' be updated manually (sms/mms) - whilst leaving the tethering in play?

Thanks to any that are willing to contribute.

For those who are wondering about signal, I've got a dual Sim phone and the bars are the same with EE and bt Sim cards, I know they use the same network, but some people may think you don't get the same level of signal after doing tests all morning I'm convinced it's the same.

Was annoyed at missing out on this offer, but having gone to EE and cancelled, I got a call 3 hours later and got a £16 per month contract for unlimited mins/texts and 18gb of data...
Quite happy with that! Includes 0800, tethering and euro roaming too...!

Does anyone know whether the BTWifi access can be used on devices other than the mobile? i.e can I use it with my laptop by just signing in with my BT ID and password?

All ready requested 2 sims neither have arrived. The last should have turned up yesterday and nothing. Wondering now if I should cancel this order and re order to get the £60 quidco. As even though it's tracked my vol has changed and I'm going to have to either cancel or request another sim.

Mass Hysteria that's what comes to mind, one person can start it off apparently. I have done a test with both my EE sim and my new BT sim, and they use exactly the same amount of data = mb, oh and I have have been tethering with no problems what so ever on my Samsung S6 with the BT sim, no third party app to tether with at all. My EE in my iphone 6 has better upload speeds though, I have a third party data app on my Samsung S6 and it is giving the exact same results as the BT usage, calm down people.

Nothing as far as I can see on the BT forums, but something is definitely off with the data usage on this £16 contract. As said I'll use it for another week and see otherwise concellation and move on and try Three AYCE data sim.

I've got there Infinity broadband Unlimited as well which was a nightmare while using the BT Hub 5 as a modem as well as a router but since using a Hauwei BT modem has been stable and no problems with the BT Hub 5 as a router.

There are multiple complaints by users of bt infinity broadband. People that have been away on holiday, with fully secured wireless networks, being told they have surpassed their download limits.

There are multiple reports that people are complaing to ofcom about this. One person was clear - by changing from bt hub 4 to bt hub 2, they solved the false reporting.

If this can happen with their landline broadband offerings, what's the chance that their monitoring systems for bt mobile is also suspect?

We live in quite an age.

Had a look around online but not the Bt Forums, will take a look now. Maybe its only affecting the ones on this £16 contract.

Having multiple people confirming that data usage reporting, is abnormally high - shows that something is up. Has anyone been on the bt forums and found anything on this?

Hopefully my sim has arrived today.

No did not track at all, something somewhere went pear shaped am thinking it might have been the fact I had to call them as sim was initially playing up and would not activate.

Your cashback didn't track then i take it?

My quidco tracked and i fully expect payout come Jan 5th.

I'll test it until next week and if I'm still not happy, cancellation will be going through. As I said no phone calls or change of Vol No for me so cashback should br okay, just the other reasons I,ve given for me to consider cancelling.

Also, while the data speed is a massive improvement over Giffgaff (theres no denying that), the telephone call reception in my house (North London) is no where near as good as Giffgaff. Was getting at least three bars with very good call quality with Giffgaff but am only getting one bar while making calls (strangely when not on a call it shows two bars) with BT and call quality leaves alot to be desired, alot of clipping of voices and a gargled sound quality.

This does all seem very very off.

Have we all been taken for a ride?

With regards to the quick data loss, mines slowed down now it seems. Used 300mb today so its back to how i was using EE 4G 10GB tariff (so far). The ONLY change i made was installing a APP called Greenify, which lets you choose which apps to put into 'hibernation'. I've stuck all my apps into hibernation except from 3. So in 3 days ive used 2.3GB of data and i don't even watch youtube, only the odd small video clip on social media or something. The greenify app has also dramatically saved a lot of battery life, 14 hour day my battery would be dead by now but its currently on 17% using this app... So i highly recommend it.

The only real true way to monitor its accuracy is what X5GB said. But it wont hurt you to add a third party app that monitors data usage.

Only way would be to use identical phones with both a EE sim card in one with normal 4gee speed(not double) and a Bt sim in the other and stream the same content for the same amount of time and check both with a internet data usage app. Anyway BT would more than likely deny it and say the apps are streaming at a higher bitrate without compression due to the increased 4g speed.

The only explanation we have come to is that the 20gb plan is anything but, like it is a 5gb plan masquerading as a 20gb.

Can someone please. explain why the data goes down so quickly, I've done my own test off downloading a app of 20mb and the 20mb came off my total, but when you watch YouTube or watch sky go it burns data more than any other network I've know? You help to understand would be grateful.

But that is simply wrong, and the calling bit is rubbish as I got there Black Friday Broadband deal last year and there was numerous calls and changing of details of order before it was installed. I just made sure the Vol No wasn't changed and I got the full Cashback as well as the £100 Sainsbury card.
No calls this time and made sure the Vol No wasn't changed so will be on to them immediately to cancel if they decline the cashback.

The terms and conditions are explicit.

The transaction has to be wholly completed on-line.

If they call you to 'check some details' or if you call them - they will reject your cash-back.

If you read my posts above, they've used this tactic before.

I suspect there is a budget given for promotions. Once the cashback limit has been reached, they find ways to decline your cashback.

jameshothothot, a very little bit of streaming on NBA Game Time app and a little browsing and my meter went down over 400mb, on Giffgaff I watched highlights on a regular basis and barely touched 1.5gb in the whole month, have been on wifi the last day so can't give any updates, maybe the others can. This cashback lark must be verging on been fraud, as when you speak to them not to touch your order in anyway they say they have nothing to do with the cashback sites and are not responsible if they don't pay, which is complete nonsense as where else do the cashback sites get there money (commission). Its just completely wrong they are allowed to advertise these deals and not pay up when the orders are completed whether they are touched or not and do everything in there power to stop the payout.

Annoyingly, I've just gone to take this out to replace my EE sim only deal to find it's expired...
Pain really as EE retention offer was pants, and I've just found out that I've been over charged for a year, and they can't help me, referring me to the shop instead, so really want out...

Oh well, guess I'll have to wait for the next BT offer to come around... Hopefully Boxing day!

Thanks for your input I was using a very slow virgin Sim, my mobile is a oneplus2 so can carry two Sims, for the past month one been using the 100g gig EE Sim for my data with Fantastic results, this is my first day back in work with bt Sim and the signal isn't has good spending most of the time on e then jumps to h very limited lte/4g

re: the burning through data.. who were you with before? did they compress video like giffgaff allegedly do?

https://community.giffgaff.com/t5/Blog/Mobile-Internet-Update/ba-p/7850598

also... the speeds you guys have been talking about seem vastly better than i got with three or giffgaff (during peak times anyhow). so maybe youtube/netflix has been streaming at higher quality? what are you using?

i use an app called internet speed meter lite on android to check my usage - it also shows the current bit rate for uploads/downloads.... are BT really fibbing you off?

i didn't sign up for this package as just switched to giffgaff but if they offer a similar deal in january will try it - so long as you guys completely to report tethering works (without £50 charges!)

I've gone for this deal through quidco.

I do not have any other BT services. Ordered sim only 20gb deal on 07/12/15. Recorded the whole process, from beginning to end (video) - in case something like this might happen to me.

During the signup process, you are asked to provide your details (naturally) - including an existing contact number. I choose to use my landline number - in the correct box (not the 'if you are an existing BT customer field, enter your number here').

The following morning (just before nine), I heard the phone (landline) ring.
Couldn't get to it in time - so did 1471 - and returned the call:

'Hello this is BT. Just to confirm that you have set up on-line billing with BT. If you did not, please let us know at http://www.bt.com/letusknow. Message sent at 09:06pm [last night].'

Although the message claims this sms was sent last night at 21:06 last night, it was only delivered (via landline) the following morning.

So - soon this after I jumped in the shower, and heard the land line ring-out again. When I got to the phone I did 1471:
'Sorry, this number has been witheld...'.

I recorded both on my voice recorder - and in addition to my videoing the whole signup process - I have the evidence first hand. I will not go ahead with the deal, if the cash-back is declined for any reason.

It had indeed tracked on quidco, on the evening of order. And is still visible now - Payable 11th Jan.

For those of you who used cashback - please take note from this thread:

I thought the same about data usage I've jumped from one gig to 20gig contract and I'm burning through it??

J4GG4, feels more like a 5gb plan, I,ll give it a week to see otherwise canceling and going back to Giffgaff, like I said, dreadful data speed but at least I,m guaranteed not to be over-charged, no £5 minimum cap with them.

mine will be arriving tomorrow so I will check my usage and ill add a third party app to double check :man:

Another thing I've noticed is how quickly that Bt data counter goes down, only watched a minute of NBA on Gametime app and counter went down by over 400mb, seems over sensitive, and rather worrying. Was with Giffgaff before on 2gb a month (despite the dreadful data speed on 4G at about 4mbps) and hardly used more than 1 to 1.5gb a month and that was watching condensed games on a regular basis.

tethering wasn't allowed for me? How did you set it up? I'm on android

Just activated this and getting around 30-32mbps in North London. Had EE 100gb 2 month sim this time last year and was getting quite a bit higher than this, in the 40's from my speedtest archive results with one in Central London of 66mbps, so not double speed as far as I can tell.

Was initially tempted by this but I believe they do not allow tethering, what a waste of 20gb!

If you have BT Broadband at home you can get a £5 discount on your BT Mobile plan. You don't need to be the BT Broadband account holder - you simply need to live in a house or flat with a BT Broadband connection. What's more everyone in the house can benefit from the discount.

Simply tell us you have broadband at the top of the BT Mobile plans page and we'll show you the plans with a discount.

i am in a house hold that has bt broadband, but i am not the account holder.

i am in a house hold that has bt broadband

http://www.ispreview.co.uk/index.php/2015/08/ofcom-effectively-gives-green-light-to-gbp12-5bn-ee-and-bt-merger.html

What you posted is what I said, see link above. Moron

Comes up as 4g on my Nexus 6p.

I think the 4g+ is only available in certain areas?

Anyone else getting this ? Ongoing charges for this order
BT Sport Lite £0.00 BT Mobile 20GB Plan £21.00,

Few hours left on this deal. Which is the best cash back site to use ?

Anyone find logging into your bt account painfully slow?

Any definite confirmation on wether the 20gb Bt plan uses 4g or 4g+, some comments above suggest 4g+.

They don't own them until it's gone through regulatory approval. So you're the one posting crap.

Just got this deal through Topcashback and it tracked at £63.00 straight away but even though I went through the Mobile Cashback page it has tracked under BT Broadband not Mobile, is this normal.

My TCB tracked under new broadband customers also despite the fact that I already have BT broadband. Will deffo use Quidco if I had to do this again

I had the same problem but I lodge a missed cash back claim with Topcashback and within a few hours the cash back appeared on my account.

My Topcashback still does not register the order (5 days past order made). I have not yet activated the line. Should I cancel the order and use Quidco instead, or will TCB recognize the cashback once I activate the line?

Interesting that. Better speed, albeit a few MB, and a better ping.

I'll see what EE can offer me when I ring tomorrow, I know this deal expires tomorrow night too.

So people who have ordered this: Can you comment on,

Speed
Coverage (I know it's EE but there could be issues wih congestion etc)
BT Mobile Apps/Wifi - if you're using them.

Thinking of switching from EE

​interesting! Maybe connected to 4g+ but still called at a set speed.

BT owns EE pending a final approval from OFCOM / Competition Commission. If you read some facts before spouting off you will that all those in the know have concluded it's a done deal.

same here with Top Cash Back, ordered yesterday and received my Sim today. Do I need to activate it before BT will confirm my purchase?

Gutted noting in showing in my topcashback for this, is there anyway i can push it through?

No it didn't, just tracked and I also got email confirmation from TCB that it had tracked.

My parents have BT broadband so looking to get this. I don't live with them so unsure how possible this is. Has anyone tried something similar, using a relative's address? How does the credit check work?

Heat added but avoid TCB as not tracking, use Quidco instead. Ordered yesterday using TCB and still hasn't tracked so not happy but heat added as very good find.

I take that back, TCB just tracked :smiley:

TCB have become woeful in terms of tracking these days, I know longer use them and used Quidco, which have tracked successfully.

Is this billed with your usual BT bill (for broadband, etc) or separately? Looking to get one for a relative, but want the direct debit for this to be via their bank account.

Never used topcashback before but went through that with this order 2 days ago but nothing is showing in my account, how long does it usually take?

Thank you for the info!

can someone please help ive got a android oneplustwo mobile and occasionally use tethering to a ipad ,is this still possible or will i have to use a app to work around this ,??? help needed asap i want to beat the deadline

that is why i did not post the link to it. :wink: but allowed in PM.

I'm already a topcashback member unfortunately - 3 years and running.

Don't think referral links are allowed on hukd.

Need a clear answer on this one folks:

Quidco or TCB?

Not worried about the £3 diff.

Which is more likely, to get you the cashback successfully?

If something goes wrong, who do you trust more to fight your corner?

Thanks.

Requested my PAC from T-mobile yesterday.

Going to go for this BT deal.

Got a call from retentions early this morining - 18GB, unlimited texts, unlimited data - roaming in EU (minutes & texts only - not data) for £16pm.

Any thoughts welcome.

Took the deal and it worked out £16 a month deal price
£20 amazon voucher - available when sim is active
£60 quidco cashback - tracked
12 month contract - works out £9 a month (I dont count pennies)
when I called EE to transfer they couldnt even compete with the BT offer being £20 a month

Only other great deal I found for 4G is GiffGaff - no contract £20 a month unlimited data-minutes-text

4g is capped to 30meg so it's not super 4g like EE customers get

Can anyone confirm what the 4g is like?, is it the same has EE or not has quick I know EE advertise super 4g now,

On topcashback does it show as pending straight away?

think i was only seeing trhe

the icons are just premium places. the colour blobs are probably people's home hubs.... time to get my usb stick out and see what i can find!

http://bt.custhelp.com/app/answers/detail/a_id/11049/~/what%E2%80%99s-the-difference-between-a-bt-openzone-hotspot-and-a-bt-fon-hotspot%3F suggests they have merged... need to find some houses with bt!

https://www.btwifi.co.uk/find/ suggests it's just payphones and coffee shops?

this suggests IT INCLUDES HOMES - though this app is for bt broadband customers... if the same.. it's a good deal!
http://home.bt.com/tech-gadgets/phones-tablets/how-to-use-the-bt-wi-fi-app-11363896271683

All BT Mobile plans come with unlimited access to BT Wi-fi.

BT Wi-fi is the UK's largest wi-fi network with over 5 million hotspots on-the-go.

Simply download the BT Wi-fi app to let you connect whenever you're in range of a hotspot so that you don't use your data allowance unnecessarily.

>>> can anyone confirm if this is BT-FON i.e. people's home-wifi hub doubles up for third party access to BT network, or just the cafe etc? 5 million suggests it is homes?!

in which case - cancel your home broadband:?!?!!?!!!

ooh that's a good point. ex wife had BT. I was living temporarily in a flat and I got a long-range USB wifi adapter from amazon for £10 or so and was able to use nearby BT-fon streams. Hmmmmmm could cancel my home broadband (Virgin!)

I've just placed an order, but where do you choose between the iTunes voucher or Amazon one?

Can anyone confirm what the 4g is like?, is it the same has EE or not has quick I know EE advertise super 4g now,

I have to give t-mobile 30 days notice.

Is there anyway at all to order the BT SIM, and start the charges from 30 days from today. Anyway at all?

think the BT ones are called something like BT Open Zone or something.
could be the above are home users WIFI.

With BT, can I take the contract out today, and give them my T-mobile Pac in 25 days?

Is there a time limit set by the New carrier?

Topcashback or Quidco.

Which of these two seems to be behaving themselves these days?

Can't I use it from home if I search for BT WiFi networks?

On my wifi list I can see...
BT WiFi X
BT WiFi with FON

How does BT Unlimited WiFi hotspot work?

Will this work with an EE Osprey?

Be all over this bad boy if I had BT

Requesting Guidance:

Currently on T-mobile (EE) - out of contract - want to leave with my number.

Heard that it has to be done in a certain way, or I could end up paying for extra days - or accidentally extending past the 30 day notice period. Looking to reduce wasted money, for this transition.

Can anyone help - what's the best procedure?

Thanks for everyone who says tethering works. Quite a few of you. This is consistent with one or two comments on other forums including BT. Though there has been one case of a guy saying got charged 50 quid. But did he run over his allowance?

I think android to android is harder to detect than android to pc tethering? Which is fine by me. What about if you use those apps like foxfi. Do they tell the provider an app is using data rather than the phone's tethering?

Some people mentioned using vpn. Any good free recommendations? I use hola. But I worry if I use it on a tablet I am tethering to that it will upload and eat my data allowance? Though that 20gb helps!!

Hmmm Bt site wont recognise my home number for broadband, as such won't let me have it at £16.

It's 02:21am - are you two like in the same flat, but each in your bedrooms trolling each other.

P.s you did give a 5 year olds answer though :wink:

I apologise for calling you a twit, I have found my answer elsewhere and I can get out of the contract with a couple of white lies, I have just ordered this deal and I have cash back tracked already, a big thank you to ferrers :smile:

Ah right, you found a cheaper deal elsewhere and you want to cancel the current contract without any penalty.

A question only a 12 year old would ask. A contract is a contract, particularly with mobile phone contracts its quite known that you cant just wiggle out of any contract easily if at all. You pay the remainder or simply quit looking for cheaper deals after signing up to a contract in the first place. And to call me a twit and a fool for giving you a genuine answer (and only answer available) to your question is a little out of order.

lol it'll be sooner than you think the porter, three are on the case big time lol :man:

good deal got this as soon as i saw it this morning ime on a sim only plan with virgin.30 day rolling contract.so dont mind paying the £12for the month

No you fool I need a loophole to get out of the contract, I didn't ask for the lowest form of wit = twit LOL.

I'm still yet to find a cheaper deal for unlimited data than £13 a/m with 3.

I'm with EE sim only deal = 12 months contract £22.99 per month, unlimited minutes, unlimited txt, 6gb data 4G+, tethering allowed, I have 7months left on my contract with EE. Anyone know how to get out of the contract early ?

I want this deal badly

thanks for the voucher link.

I have to say this is a stonker of a deal, evn if you're not a BT customer.

I can only assume BT wont give you the voucher till you've passed the 14 day money back guarantee.
EDIT: here's the link...
https://www.vouchers.bt.com/offer/mobileclaim

Thanks

if you want to be extra cautious using the tethering just run vpn on laptop or the phone. they can't tell wth you are doing.

Link to claim voucher

Was going to go with giffgaff but I'll have this one instead.

I was about to post this.

Great deal.

Cool, upgraded my 2gb bt mobile contract to 20gb without extending the contract length! Thanks op.

Is 20Gb enough for a month just for multiplayer games n party chat? None of that download use as I will use the awful skow home broadband speed.

Damn it, I'm on day 16 of my sim only plan with BT...signed up when It was £20pm and no Amazon voucher! So far happy with the service, few issues with the number transfer were dealt with swiftly and I even got a follow up call to check all was sorted.

how do you claim the amazon voucher didn't see it in the set up process.

Complete rubbish.

Am I being stupid but I have a sim only deal with Three for unlimited 4G for £13 a month with no contract. Not sure how BT justify this..

Me too; those were the days :smirk:

Ordered, thanks. Plus got the £5 discount as a BT customer!

This app is supposed to be good for tethering. https://play.google.com/store/apps/details?id=net.snclab.wifitetherrouter

Who can forget? I had one of those Cellnet phones where you had £10 credit. You switch it off and back on and had the £10 again! Brilliant!

If you're not a BT customer do you access the included BT Sport Lite through the Android/iPhone app? If so, does it have Chromecast support?

*Never mind, found the answer and you can't use Chromecast if you don't have BT Broadband or BT with Sky :disappointed:

'To use Chromecast with the BT Sport App you must have BT Sport with BT Broadband, or BT Sport on Sky. You can't use Chromecast with the BT Sport App if you're a BT Mobile customer without BT Broadband or BT Sport on Sky.'

Source

It would appear that tethering (using the phone data as a wireless hotspot) is not available on and iPhone but is available on an Android device. (as previously mentioned - if you decline the automatic carrier updates and you previously had the Hotspot option on your iPhone, then you will still be able to tether)

It would be nice for people, when mentioning whether or not you can tether, to include your mobile device.

I am on an iPhone 6 - I can definitely not tether because that option was removed from the settings menu when I accepted the automatic carrier update

Ok I thought tethering to another mobile device was ok its just when you try and use a laptop/computer to tether the 4g and especially the unlimited wifi is when you may run into trouble.

Can I ask how have you been tethering exactly?

This offer is obly till monday the 7th December

Can it be done & how?[/quote]Just ask for a PAC code from your current company.[/quote]thanks for responding
A) If I ask for my pac - will my current carrier take that as early cancellation - i.e I haven't given them a full 30 days? Will there be any penalty of any sort?
Also
b) Is there any way that I can order the BT sim, but delay it's activation for 30 days, and then take it from there.
Basically I want to avoid paying two carriers during the one month I would use to transition.[/quote]
No u cant delay its activation billing for the sim starts the day after it gets despatched and u get the sim within 1 to 2 working days after activation

​Maybe it's just your phone?

BT also work with the EE booster boxes (as in the Cisco booster boxes).

Recently switched from Tesco (O2) and difference is night and day, the BT Mobile app is great also - gives you accurate up-to-date stats on data/voice usage as of one minute ago.

Does anyone know if BT mobile offer wifi calling like EE?

Not sure if this will work. say you did not get the SIM Card so could not use the service and ask them to send another one out.

thanks for responding

A) If I ask for my pac - will my current carrier take that as early cancellation - i.e I haven't given them a full 30 days? Will there be any penalty of any sort?

Also

b) Is there any way that I can order the BT sim, but delay it's activation for 30 days, and then take it from there.

Basically I want to avoid paying two carriers during the one month I would use to transition.

placed my order through TCB a week ago and still hasn't been tracked.

wow its a no brainer,

Topcashback is £63.00 compared to quidco £60

I want this BT contract, but I have to give 30 days notice to my current provider T-Mobile/EE.

I want to keep my current number.

Can it be done & how?

Who remembers the days of BT Cellnet? :sunglasses:

Anyway carriers are quite sophisticated these days with tethering detection, as they are able to detect the types of packets transmitted - can tell the difference between mobile & PC browsing.

Consistently poor service from both signal and shocking customer service has been my experience. Paying it off early so that I can get my number and move on. Have been billing me for months for services I don't have. Taken dozens of calls and Web chats since end of September to get it sorted. They can't even use their own call systems in house without cutting you off let alone manage customers

Hi i work for bt just ask your current supplier for a pac code inorder to keep same number

I think this was one of the reasons I left the iPhone stable. Carriers like BT can disable the HotSpot feature on the iphone via the Sim card, where its harder to do on Android phones. (Someone please correct me if this is no longer correct).

Otherwise this deal would have been awesome. As a Three user, I like the unlimted aspect but their speed has a lot to be desired. My wife is on EE (which BT piggy backs off) and it's so much quicker.

Ah sorry, its easy for Android users, not so much iOS :P

Android Users - http://www.mobile-stream.com/easytether/android.html, this app does all the job, it doesn't require root or anything so is perfect for any user and can be purchased on Google Play Store ( however it often goes on free when Amazon does their free apps bundles ), there is a lite version if you wanna try that first, worth the money for developers as the app is really excellent.

For iOS Cyndia does the same with similar excellent app, however it's not as easy as Android as it requires jailbreak so that singles out most users I guess, https://intelliborn.com/mywi.html

Can you expand in any way ?
By "tether" I mean set up my iPhone a s a mobile hotspot and then use that connection over wifi on my laptop or my iPad. Since using BT sim (and updating the carrier settings when prompted to) I no longer have the Mobile Hotspot option in the settings menu.

You can easily tether with any mobile provider whether they allow it or not.. there are several apps that do it for you as well if one can google.. one minus is that when using youll have to use mobile links (since your user agent will be as if traffic is coming from mobile ) so some websites looks strange on desktop but still its fine.

Anyway great deal if you have BT, if not 3 has AYCE for 18 quid..

I can also confirm I can also tether on BT Mobile on my Android phone. No issues, no setup required.

Tethering settings disappearing maybe just an iPhone thing??

I'm gunna take this out on the last day.
Leave it dormant til 1st of Jan when I can move my PAC over.

It should cost me £16 for that 1 month of non use. Thats better than taking it out in Jan when it will be £20. (4x12>16)

Oh no,I'm on EE and it has one of the worst receptions I've seen.doesn't matter where I go,I will always have poor reception.
So if BT is infact EE,it will be poor.

Here you go: https://community.bt.com/t5/BT-Mobile/BT-Mobile-SIM-only-plans-Tethering/td-p/1463376/page/14

About 2/3 of the way down someone was charged £50 for using it. I thought it was more than £50 but being charged for using it within your data limit is just dodgy these days.

I'm being daft but just to confirm this works out to be £10.08 per month after cashback/gift?

Via Topcashback £16 a month for unlimited mins, 20gb of data and unlimited texts = £192 a year, minus £63 cashback and £20 amazon voucher = £109. Total per month therefore is £9.08.

On my MotoG (2013) tethering means usb tethering - then there is an option to make a mobile wi-fi hotspot which I use for my laptop and Nexus 7.

I wonder if the 2 are being confused?

Tethering discussion here https://community.bt.com/t5/BT-Mobile/BT-Mobile-SIM-only-plans-Tethering/td-p/1463376

Re: BT Mobile SIM only plans - Tethering?
on ‎25-03-2015 12h53

Hi snowglider,



Thanks for postiong. We don't support tethering because using many devices on one mobile service quickly uses up your allowance and can lead to out of plan charges. Therefore we want to make sure you're always connected on your mobile, and have the right plan for your mobile needs.



Cheers



David

U have 14 day cooling off period

Any more info on this?

I'm with EE atm for 10GB/£28.

Might take the hit and pay for this for another month til my EE contract ends.

Anyone know how much calls are to other networks per min?and per texts? Sorry, I'm being lazy I know.

So what happens when 20gb expires? Can I use bt unlimited WiFi and hiw does that work?

Can I use this sim in my ee osprey which is unlocked?

Officially they don't support tethering and someone was lumped with a huge bill through using it so please be cautious.

EDIT: My info is from the BT forums if you want to check it out.

​very stable at h+ even managed to play with minimum lag on ps4 streaming with 4g (30min).

hm tried it again and yeah still working. Using standard bt apn setting. Using note 4. I'm sure I read somewhere here that BT just don't recommend it but they are not blocking it.

Great deal thanks

definitely can tether was using it to play ps4 games remotely on my ps vita. and tablet occasionally.

Please note that BT do not allow tethering.

what do you mean? just insert sim and it does it automatically? I've not changed any settings.

can I use this sim in a dongle?

Topcashback is £63

Makes sense now, too many discounts stacking! Ordered :smile:

Am I stupid or is this £17/pm not £16/pm

£21-£4...

I have BT Broadband, took out their 20GB Mobile Deal in May when £20 (less £5), so, at £21, in way less than 12 months, BT has increased the price by 5%!

looks good, thinking of changing networks as I am with o2 and can never get a flaming signal!

What about using it abroad... Spain ??

Works out at around £9.40 a month after cash back and gift card

so its £4 a momth less if your on bt

They definitely do not allow tethering which does seem ridiculous !! I'm pretty certain that on an iPhone, if you do not update the carrier settings when prompted you may still be able to tether to another device (assuming you had that option previously) but once you update the tethering option disappears.

BT's reason is that they wouldn't want you to use up your data too quickly and then incur charges to use extra ?? go figure !!

Good bye 3 hello bt : )

Ive been with bt mobile since april. Have not had any problems with them. And internet is consistently fast at 30mbps at all times of the day. I use to be with o2, and also vodafone, but BT mobile beats both of them in terms of network coverage and data speed. Dont know about customer service though, as I havent had the need to call them yet (which also shows BT mobile is good with no problems).

Im paying £20 a month for the 20gb tariff, so this deal is well worth it. £16 plus quidco/TCB plus gift card. Cant get better than this.

It definitely is cracking price specially if go through Quidco

It does not own it yet but in future it will once the deal is done in black and white which is in few months time

BT uses EE so it should be much better coverage than any other network but again it depends on where you live ..... I am with Vodafone too but have loads of problems with network coverage. I would like to get this deal as there is no better deal available for thisuch data for £16 but my contract expires in March so ....

Just got my BT Broaband renewed - 10GB + free calls weekends + free mobile SIM with 200 mins+free texts + 250MB on a 12 month contract all for £5 month.

Is this on the ee network?

Nice find.. Loads of data

Is bt any good as a network as i,m with Vodafone and have a lot of problems with network coverage ?when i,m on the road in various parts of the country.