For those who want to be with 3 themselves, you can force them down to either £11 or £12 (£12 for me) for unlimited txts, minutes and 4gb of data

Atrocious customer service, they owe me nearly £200 for overcharging, CPW Chief exec's office has been on the case for 3 weeks and still not sorted my refund.

don't use ID they are so bad. Having dispute since August. terrible c/s no one takes responsibility for the poor service. leeds is supposed to be good but can never get any signal never mind 4g

So many complaints about this company. Would be suprised if you get what's advertised

How's 3 4g coverage?

This looks better than giffgaff right?

Seems good. Why the cold votes?

i'm voting hot.. looks like a good deal

@Messiah http://www.4g.co.uk/4g-frequencies-uk-need-know/

Three has more bands than O2, which is why it will supposedly perform better given that you have coverage. Living in London I assume coverage is not going to be a problem

Atrocious customer service, they owe me nearly £200 for overcharging, CPW Chief exec's office has been on the case for 3 weeks and still not sorted my refund.

I've recently moved to Three, currently getting 25Mbps download speed in a park. I'm happy enough.

Thanks

don't use ID they are so bad. Having dispute since August. terrible c/s no one takes responsibility for the poor service. leeds is supposed to be good but can never get any signal never mind 4g

So many complaints about this company. Would be suprised if you get what's advertised

sadly after you sign contract u r unable to change tariff.....

One month rolling contract ... Should be easy to cancel if you don't like it?!?!

4gb is enough for most people. Well enough for me!

For those who want to be with 3 themselves, you can force them down to either £11 or £12 (£12 for me) for unlimited txts, minutes and 4gb of data

4g coverage is brilliant in the West Midlands. I've had a couple of data loss issues in the past 6 months but always sorted within a day or two.Yes customer service is not the greatest but as for value for money I think it's well worth it.

Tempted.. stuck between this and giffgaff but the bad reviews are putting me off....

Also have a dispute with them about overcharging me by £40 after contract was cancelled but they kept taking the DD.

Stay clear, their customer service is abysmal.

Think this deal is causing a lot of people to leave ee. I've been on hold for 10 mins now! :-)

Three won't do deals on AYCE data - so annoying :disappointed:

Any idea how long this price would last since it's only a 30 days contract? Because at 10£ they have a 30 days contract with 12 months double data that has exactly the same data and texts as this one but only 100 mins.

I'll have to switch company from giffgaff since I won't be able to use my old knowhow data only sim anymore since my new Lg G4 is not dual sim, was thinking about switching to ID but I keep on reading bad things about them.

My friend recently switched to these. Three weeks later and still not able to port their number, shambles!

Yes speeds are great with 3. I get 50Mbps download and 15-17Mbps upload. My home broadband is 5Mbps and 1Mbps! :laughing:

I was really tempted by this deal but in the end went with £10 for 3000 mins, unlimited texts, 3GB on Life as I was put off ID by all the negative feedback. The Life deal is only 3g, but allows tethering, which ID doesn't.

I have been testing in Blackburn area and their internet is lot worse than O2 in most places(was planning to swap for O2 sim only contract). EE has better coverage but still pockets where no internet.I also have a TalkTalk sim and has similar coverage to ID for internet.

Coverage is generally good, wherever I go *except sitting here at home*. The three mobile app lets you use it on wifi, but its a pain to use (end up having to acknowledge texts both from the main SMS app and the mobile/wifi app; the mobile app, of course, wont register unless you have a mobile signal. )

Just a question, why don't people go with cashback offers? You can get 6GB data for around £9 after cashback. Been doing this for years without problems

Just a question, why don't people go with cashback offers? You can get 6GB data for around £9 after cashback. Been doing this for years without problems

There systems are not functioning correctly right now. It's a good deal but if you go for it expect not to change your number for over a week.

What about the LIFE mobile deal via uSwitch. 3000 mins, unlimited texts and 3GB data for £10 a month. One month sim only. I know its 1GB less on the data front but 3000 mins compared to 500 mins which could be considered a little short for some.

It looks a decent price.

I pay £12 for only 3gb with giffgaff and to be honest I'm not very impressed with theyre internet.

Does any one know if ID are any good?

Not voted because have no experience with ID customer service, but the bad reviews are offputting.

There's a nice BT 12month SIMO here for btbroadband customers:

http://www.hotukdeals.com/deals/bt-mobile-simo-3gb-500-mins-unlimited-texts-12-months-only-10-per-month-2351186?p=26876102

£10pcm for 3gb and 500mins.
£30 Amazon voucher and hopefully £40 quidco

I decided to go with iD despite there being lots of bad reviews. Unfortunately I used the uSwitch offer but only 2GB of data showed on my account. After ringing several times they said they'll fix it but nearly 2 weeks later and my account still wasn't showing full 4GB of data. They did give me an extra 500mb of data to say sorry. I have left them as the signal is terrible and 4G coverage does not compare at all to that of EE. Customer services have several times put phone down on me and it takes ages to get through to someone as you have to listen to your usage being read out by annoying automated voice every time you call up. One of the people I spoke to was terrible and rude and kept putting me on hold for ages. Other person I spoke to was helpful but told me conflicting things to what previous person said before they hanged up on me. I was drawn by cheap costs but better to stay away unless you know you get a good signal with Three and if you don't mind running after them if they don't give you the full amount of data.

ID seem to have bad reviews

I moved away from 3 because of they're poor value. They used to be really competitive and I highly recommended them for the years that I was with them..., but around the time they started rolling out 4G, things started going down hill. They are hardly competitive now. Hopefully they will lose custom for they're greediness.

My girlfriend got this deal
And seems ok so far, you can also add the number to a home signal booster from
3, I decided to stay with 3 and managed to get them Down to £8 a month for 600 minutes unlimited text and 1gb for those that don't use much data.

Tried to sign up to do this deal when it was out about a month ago, used different cards and emails, nothing happened at all. If they can't even sign you up there isn't much hope for any ongoing customer support.

Got the deal last week. Great offer & 4g works well.

Iffy customer service from the feedback HUKDers leave

I'm existing, but I wasn't at the end of my 12 month rolling contract, so they didn't have to offer me it (I'd have had to pay the remainder to leave.)

So I'd still try as a new customer. They'll want as many customers as they can get

Worked fine for me for a while in and around West Yorkshire and Lancashire but as soon as you get into North Yorkshire, Hambleton area, good luck getting a signal. Then again I suppose Hambleton has a lot of catching up to do when it comes to coverage. I doubt the other networks fare any better up there since O2 is pretty rubbish up there as well so I'll stick with ID for a while till something better at the same price or less pops up.

What did you say to three? Any key phrases/terms I should be aware of? I'm a novice at this sort of stuff!

That's interesting, as three saw me walk away rather than offer me a competitive price. They seemed rather keen to sell me an IPad or additional contract though! Maybe it depends who you get though to.

Wouldn't trust this company. They do nothing but lie to you. Told my contract was cancelled when it wasn't. Told a manager would call me back, but no one ever did. Shocking customer service.

Don't believe the hype. I'm on Three and 4g performance is almost always no more than 15 Mbps down, even with maximum signal.

Just a tip, you can get free SIM cards online from, three, o2, etc. Don't register or use these, just put them in your phone and walk around home, work, etc and see what the signal is like. No point asking what is the signal like because they all have good and bad areas. Three share the same transmission sites as EE so are normally the same signal, O2 and vodaphone also share the same sites (there are only really two true networks).

other I.D customers have comfirmed when attempting to add I.D numbers to Three's Home Signal box that it wont accept it codeye83, can you confirm is wrkin correctly not mistaken?

Appalling customer service, avoid. There's a reason why their deals appear too good to be true.

As a Three customer I can honestly say they're terrible. Coverage is acceptable but mobile internet speeds in the cities I've visited are terrible during the day but not bad overnight. I can only conclude that they're massively oversubscribed because at one point they were cheap and because of all these cheap virtual networks that use the Three network. EE or Vodafone appear to be the best at the moment as my Voda company phone is fine and pretty much everyone else I know use EE.

Absolutely **** customer service. Never again.

AWWW what I want my money back, you get 50 Mbps?

Hope the custom service is Ok because its owned by EE.

They are still one of the cheapest not many providers do unlimited data if any...Its swings and roundabouts with all the networks at the moments....the peoples operator was giving really good deals but after they got you signed up go they have now reduced there mins text and data.

Three's 4g is awesome. Recently got 70mb down and 30up when I was over in the north east

I was with these guys for four months, got overcharged every month, even though on a capped tariff. WORST network ever. They didn't give me any texts on one month and charged me for each one, when I rang and told them they gave me a complimentary texts package, to tide me over until they got their issues sorted, which they charged me for.

The customer service is hopeless, you cannot get an answer from them , and the only way I got to speak to anyone English was to moan on their Facebook page, THAT got a response, but nothing else worked.

If you want a great deal, then try BT, I have changed tariffs twice since I joined just over a month ago, with no penalties, even though it is a 12 month deal , and you cannot overlook the fact you get access to every BT router in the country for free too (almost all, if they haven't opted out of course), that alone makes BT the best option for heavy internet users.

My advice for this company is to not bother, the deals are great but they never deliver what they promise, or don't say I didn't warn ya!

(insert smiley face here)

They charge you massive amounts for going over your allowance for the internet, even when you are on a capped plan... Awful company...

There were lots of negative comments on iD so I went back to Three and got unlimited minutes and texts plus 4GB for £12 as a retention deal

It isn't the coverage that's the problem, I've used Three on a few different devices and coverage is okay, it's internet speed that's the issue. I can have a strong signal and it still takes half a minute to load a simple web page in some locations. A few weeks back I actually decided to get the Speedtest.net app from the Play store so I could start running it in slow spots and taking screenshots as proof. I couldn't even get it to download that's how slow it was. I called up 3 to complain and after taking me through various device settings etc (stuff that didn't need changing as I'm not a fool) they eventually took a postcode and admitted that there was 'work going on on the internet' in that area and I may experience problems for at least the next 10 days. Now this area of the city is an area that's fine at night but has been experiencing these problems for weeks.

Central London around St Mary Axe is another terrible area for the network as well.

Well worth avoiding. I can't believe this 'deal' is so hot when the company is a shambles!

Reviews.
http://www.s21.com/id-mobile.htm

Also 20pounds cashback from http://www.topcashback.co.uk/carphone_warehouse/

It's actually £5.25 (I signed up last week), but better than nothing. This tariff isn't available from CPW (only has 2GB data) you have to go to ID direct.

http://www.topcashback.co.uk/id-mobile/

Using an ID sim with a Google Nexus 6p. Every time I leave my home or a disconnect from a wifi signal I get an "!" next to the data sign and loose my data connection. I am forced to switch the phone into airplane mode than back to fix the problem. Call Customer Services who agreed this was not good and will fix the issue for me but unfortunately I did not hear back from them.

I pay the same price but on Vodafone and get unliminted mins instead. Also get unlimited test drive for first 2 months and 6 months of free Netflix as a bonus (albeit retentions deal).

I left 02 and joined three based on the massive price differences. Network coverage is outstanding, I even get 4g in my heavily insulated , double glazed house, I was lucky to get a call in from 02. Hot. Great price.

i got this on a 12 minth contract on Black Friday. tbh Tesco mobile (o2) had much much much better coverage.

if you have had it for a while it sounds like they are fobbing you off and may be they have taken the mast out of commission if it is that case then your internet won't get any better.
I left Orange for that reason about 5-6yrs ago when they joint with T-Mobile they started decommissioning loads of there mast and the internet and the sound when making calls was really terrible so i left and been with Three ever since.

I switched to iD from EE but now have no reception in various 'burbs around Leeds.

I transferred my work phone to the iD 1GB data, 250 mins, 5000 texts (1 month rolling) Sim only £5 per month deal at the beginning of Dec.

Switch went flawlessly: sim arrived quickly and my number was ported across rapidly and without a hitch.

Their app keeps you updated on how your allowances are going. I have to say I'm pretty impressed so far :smiley:

Good network (3),great deal, but CPW customer service? Oh my goodness,not if they paid me £10 a month. I was with Talk Mobile,they couldn't care less,no signal but they still took their money and but never took my complaint calls.

Nothing but problems with these after getting one of those black friday deals, one of the deals was 1GB of Data for £5 but they only gave me 500mb, still waiting for them to sort it out. Their customer service is shocking too.

What i meant to say if its not clear from my comment was that im paying the same amount, getting the exact same deal as in the ops post (4gb of data) but am also getting extras..

Take a look at http://www.hotukdeals.com/deals/life-mobile-1-month-sim-only-deals-free-after-quidco-cashback-2356748

and does that include tethering?

I recently had a billing issue with ID Mobile, I was charged £158 instead of £20, not sure why, but it happened. I kept a record of my conversations with ID, their call centre is useless, I only got a refund after the social media team contacted me when I tweeted them to complain...

25th Nov - charged £158 instead of £20 called ID promised refund
30th - promised refund, 7 working days
8th Dec - advised money was credited to my account but would receive a refund by 11th. Cust service advisor promised to call me - he didn't
11th - refund not done, promised it would be refunded by next Friday (18th) offered £5 compensation, refused and offered £15. Spoke to Supervisor.
14th tweet and DM sent to Id mobile, offered card refund or cheque, took card refund, social media team phoned me at 1730hrs and took card details for a refund. Advised 3-5 working days.
18th refund received!

Don't touch this company!!'

I made the mistake of attempting to use ID. Don't do it. There registration page continually crashes, never managed to get it to open. Then tried the app, constantly told me the codes they sent me were wrong. Rang the customer services line, 4 times they hung up on me. When i chose cancel contract someone spoke to me and then hung up after 30 seconds. Not that I could understand her. It's the worse service i've ever come across.
I did some research and it's not just me. Wish I had initially. On top of that the phone signal was awful in our home.
So needless to say I cancelled the only way i could think of, via their facebook page. Did get a response after 24 hours. I also cancelled the Direct debit ide set up.
Now with Giff Gaff, much better, seemless process & great signal.

As others have said - terrible customer service, really not worth the small saving.

Where can I get that deal? My daughter is on a £5 a month deal else where but often goes slightly over her 500Mb data :disappointed:

Service from these jokers is absolutely appalling. They majorly majorly messed up a Direct Debit (their system can't cope with switching it would seem). The account area of the website was down for most of a month.

Moved the SIM I had with them to LIFE Mobile and have so far been impressed.

I bought the TakeAway plan to use on a trip to the states. It stopped working after a couple of days and on checking my account I had £164 of charges! Emailed immediately, though they didn't say this they could only change my plan at the end of the month and when they did they changed my SMS allowance to 0 so got £40 charges on the next month. The call centre is absolutely useless and the account web site is down more than it is up.

Beware, no tethering either!

From their FAQ's: Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Please check for updates on our website as this may change in the future

Horrible customer service ...

Be warned for those in a decent contract, these are rolling contracts so at any time they will cut your allowance once they have taken on their quota of customers. It happened with TPO (the peoples operator) the swines, cut from 6gb, unlimited mins+ texts to 1gb data and 300 mins+ texts and still £15, shocking or what and only gave few days notice, T&C's blah blah when argued, they will be referred to ombudsman and whoever else I can think off for unfair business practices, and this from such an alleged ethical company that gives 10% to charity from your bills.

Overseas call centre and rubbish registration pages that keep crashing, proper cowboys.

If your on a decent contract then my advice is to not risk it as you will find it extremely difficult to find a good data contract nowdays.

you can't switch to different plan , if you need to switch to a different plan after contract you need to move to a different pay as you go and then you need to join with new plan so again credit check ..just useless

Details here, though they don't seem to be doubling the data to 1gb any more :disappointed:

I saw the 500Mb data deal and just wondered if there was somewhere offering double data.

Thanks for taking the time to explain though. You got a good deal there :wink:

Whether 3 have more 4G frequencies than O2 or not feels irrelevant as I get pathetic speeds so often, especially when tethering or 'attempting to tether'

3 are not very good in the south west. Ive been with them a while and seriously thinking of changing provider. Annoying telesales too and they dont listen to you when you ask them to stop.

Signed up to this very deal on Friday. it really is a great find

Very good deal but Customer Service is very very bad. Couldn't cancel after 1 month. Was forced pay for next 30 days while not using the sim. Never call back when they promise to call. Limited number of people in cal centre as I manage to speak to the same person 3 times out of 4 calls.

Can I echo what others have said about the appalling customer service you must expect from these people. I know most mobile phone companies are poor, but these people take it to another level. Couple that with billing for a plan that has been cancelled, and then making it very difficult to get that refunded, and it makes them a company I wouldn't trust with a penny of my money.

Network three = rubbish

Also don't have faith in this network or three despite of being on Three 123 PAYG atm.
Will probably go for the EE 4gb 12m deal on mobile phones direct, which works out about 10 quid pm after cashback. Besides EE does offer better speed in London from my experience.

Didn't they just hacked a while ago? I'll pass

Very poor coverage around the Dover area, ended having to cancel my contract!

I pay £7 for unlimited calls texts and 5gb data with vodafone... on a retention plan. .

The more of you that stay off Three the better... blazing fast, great coverage, free data overseas and CS is great especially compared to others like Vodafone.

I have had unlimited data plan for £14 a month for the last 2 years for both me and my son - last month he used 42GB and not even a murmur from Three...

Stay with your overpriced networks and leave the bandwidth for us please.

Hi dont know ID but if you want similar offer and give something to charity go to The Peoples Operator I am really pleased with them for 12 pound I have 4gb 1000 min unlimited text and 10% of my bill go to charity what I chose

I get up to 50mb 4G around London

Very tempting but honestly haven't had a problem with Three AYCE. Regularly use 15gb+ data and not a peep from Three. The download speed a re a bit **** sometimes even here in London and the recent £5 increase was a bit annoying. CS from this company scares me a little.

My experience with Three has been very good, been with them for years. There were no extra costs when they rolled out 4G, you just got it. Performance is very good, I get good speeds wherever I happen to go (so far). Most of my time is spent either at home or at work, and so I get away with a £7 per month SIM only deal which gives me 500MB of data. Also I don't pay any extra for calls to numbers starting 08, and I don't pay any extra when I use it abroad.

Customer service is average, I had an issue recently where one individual was borderline rude, and thought he was cleverer than me (which he wasn't), but then called back the next day and spoke to a lady who was far more helpful, and was able to get my issue resolved.

Overall though my experience with Three over the years has been very good.

Im with three paying £18 for this deal. Just gave them a call and mentioned this deal they dropped straight to £13 and offered £12 for a 12 month deal rather than 30 day rolling. So settled at £13 as I dont like to be locked if I can get away with it. They dropped to £13 after 'talking to the manager' aka putting you on hold for two minutes while they twiddle their thumbs, it really wasn't hard at all. I did press them for 5-10 mins to try get them to £11 / £12 on a 30 day rolling but they wouldn't shift. Im happy at Three I cant complain so dont fancy they risk / hassle of a switch.

I have this at the moment and I can't tell you how much I hate it. Data connection always drops ok my 6s plus. I have to put the phone on airplane mode and take it off to get a data connection again.

Every one in a while when I make or receive a phone call, there's a robotic interference. Have to hang up and redial.

All in all, getting off this network tomorrow when I receive my EE sim.

Husband been with three for years. Always charge correct amount :-) think I may be leaving giffgaff

Got for my mom last week and it's been perfect for her, cheap monthly tariff with good coverage and data allowance

Does it allow Tethering ?

Just rang 3 and they're willing to match this for £14 per month. WTF?

I will add to how bad their customer service is, really bad and nothing but hassle, wouldn't go back to them.

Sounds a good deal, all mobile operators have poor customer service!!!!

Great deal then if unlimited minutes on top of that data.

Rubbish international roaming rates, best sticking with 3 direct!!!!

Beware, reading the ratings for this company, the customer service seems appalling. Voted cold.

When I have moderately decent 4G signal on Three, I'm frequently getting speeds as high as 72Mbit down/20Mbit up - usually somewhere around the 50Mbit mark though, which is fine by me, as home connection is stuck at 4Mbit!

Three will allow tethering, but it often has a limit if you are on pay monthly - even with all you can eat data. The old sim only monthly deals allow unlimited tethering (I am fortunate that I got this deal before it changed). Unlimited tethering on 4G is a godsend!

I've been with most of the networks and can't praise Three mobile enough. Like any network the coverage isn't 100% but I'm constantly lending my phone to friends on EE/02 so they can browse the internet as it's too slow to use for them.

4G for free in major city's is good but the 3G is more than quick enough in my opinion

I'd advise always keeping three at arms length, they're OK if you stay on PAYG with them.
The point you enter a contract is the point the trouble begins!!

Voted cold. You couldn't pay me to be a customer of 3. They allowed someone to pretend to be me and order a new handset. They did this from a land line and were not asked any security questions. They also changed the delivery address to somewhere more than a 100 miles away from where I live. I only found out when I got a text. They couldn't give a monkeys that I hadn't ordered it and I had to report it to my bank and the police. Then I had the task to having this address removed from my credit file at my expense. The final p*stake was they sent me a threatening letter saying I owed them £10 when in fact my account was £10 in credit when I closed my account. When everything is good it's good. When things go bad you are well and truly on your own.

Terrible customer service. Stay away from id! Cancelled within a week of starting a contract and it took 3 months to sort this out.

​just retested and now getting 28mbps upload and the same download.

​you have grounds for cancellation of the contract between you. I would write to them stating that they have failed the original contract by not providing you what was sold. Speak to your bank about it get them on side. Then state you are terminating the contract which is your right under UK law and give them 7 days to refund you all money's owed. Be strong and be firm with them. It's the only way to get it done. You also have the small claims court as well.

I've been with Three for 2 years. Best network I've ever been with and I spent years Orange, O2 and Vodafone. I've never had to use the customer service because everything works as it should. The free roaming in 11 countries including USA, France, Spain and Italy is golden.

Wouldn't touch this. Three's coverage map is nothing short of fictional material.

Great deal.I have that exact contract and pay £21. Heat added

you might need to escalate it, if you're lucky the cleaner is dealing with it... do you honestly think the Chief Exec is going to deal with a poxy (in their eyes) £200 overpayment owed to them..

What does the one month rolling contract mean? I can pay for it every month and choone to cancel it whenever I wish?

BE VERY CAREFUL

Customer service is VERY BAD, no where near as good as GiffGaff

I ran over by 115mb and was charged 115 quid! The account showed the data for the new cycle but in small writing said "available tomorrow"

Cancellation was VERY difficult the final bill ended up being 200 pounds! Cancellation fee, 30 days notice, DD cancellation fee and 115mb!!

Back to giffgaff where i had NO surprise bills.

never had any problems with three, been with them since the hutchinson telecom days, always get a good deal from them, most recently unlimited data and a brand new HTC phone for £24.
there sim only deal is also extremely good, there customer service team has never dissuaded me from their service

Deal sounds gear and tempted to switch from Tesco, but way too many customer service complaints to make it worthwhile. Cold.

Three were ok.
But now gone to talktalk after they messed up my sim only at first i complained and now get 1500 mins ult txt and 3gb 3g data for £4.00 a month.

This has to be the worst company I ever dealt with. I joined with their Black Friday deal. First they did not add the double data, after several calls and emails. This seems to have been sorted. Then they lost my number that I was trying to port to them, then they've set up 2 direct debits to go out and to top it all they've added £3.50 of charges on top of my bill. For what I don't know as nobly can seem to tell me & it's not in my account data which I can only access via the ap as the web site is always down.
The customer services is awful, it seems nobody actually does anything to help. Their responses sound scripted and 3 weeks in I'm still calling, emailing & facebooking them to chase up problems I was originally told would be fixed in 3/5 days.
I wish I had taken notice of all the online reviews, especially those on their Facebook page. I've been told I can cancel, but as they are still looking into my porting problem if I left I will never be able to get my original number number back & I am always assured it will be fixed within 24 hours but now for the last 3 weeks their technical team have had it on priority!!!

I am using ID. Customer service is based in india. They are a bit poor however once you are connected , it is good! Cheap service and good network !

I am paying 5pounds and get 250mins, 5000texts and 1g data , however they stop doing this deal now .

4G coverage on ID was rubbish in an area on their map that was supposed to be ok, and had no service at all inside my house. Customer Services aren't UK based and were so rude when I was trying to cancel. Wouldn't recommend ever.

Avoid like the plague!

How much do they charge after 4GB use per MB.

its very easy to bypass the tether limit.

what happens if u tether ?

Just got the "3" deal mentioned above! I got it over chat. Was first offered it for £14 but i insisted it was either £11 or £12. I managed to get it for £12 so i am really happy. I couldve argued a bit more and got it for £1 cheaper but don't really have the time!

How is this hot??? Should be freezing. How this company is still in businesses is beyond me.

Iam on Id mobile from about 10 days.Number transfered no problem within 2 days from three.Have monthly contract 12.50gbp for 6gb data 500 mins and 5000texts.4G speed data is ok about 60Mbps in down and 30Mbps in upload had similiar before in three network but now its cheaper.Also id mobile app is better you can always check your usage. this network is ok for me.

12 months

Have been on Three for a couple of years on payg. I had problems with reception at home due to a mast under repair and they gave me credit for poor reception. I would like to stay with them but they are making PAYG unattractive in an effort to force people onto contracts . But generally I like them

Moved to Three about a year ago now, mainly because of the free roaming for business travel. Not had any network availability or speed issues abroad or in the UK, and customer service has been great. Thoroughly recommended. I'd personally suggest calling Three to ask if they can compete with ID Mobile and see what you can get, thus avoiding the potential customer service problems that seem to be commonplace amongst ID Mobile reviewers. I just did exactly that and am now on £12/month for unltd calls & texts and 4GB data. Only snag is being in a 12 month contract as opposed to 30-day, but I'm willing to commit for quality service.

Voted COLD. After applying I received an email that I didn't meet the credit check criteria. What!?! I know my credit history is impeccable, I have never missed a payment in my life on my mortgage, credit card or any other type of finance, credit card balances are always paid off in full and I have never ever been declined credit. I checked with Equifax to make sure and I have a score of 507 out of 700. Now, thanks to this decline I have a potential blot against it for the sake of a 2 bit phone contract. You have been warned..

Yes, they maybe are for unlimited internet, but they tend to be tight with the minutes. I realised I can make do without unlimited, so couldn't justify paying 3's prices. I had been with them for years, they wouldn't give me anything for being a loyal customer and infact, they ended my 'one plan' deal, which had unlimited tethering and moved me to an inferior deal.

Its a real shame, because 3 used to be miles better value and stood out from the crowd. I suppose I'm a little bitter towards them for not rewarding a loyal customer.

Luckily i use more data then calls and text so it works out fine for me and now they have put the teething back up a bit to 12gb its even better...I don't use anywhere near that don't even use much teething and only about 3gb all in a month
most of it is the apps keep updating But you do need to be careful were you go for extra minutes because like TPO the peoples operator they have reduced there plans by half and you still have to pay the same price.
ID did it on black Friday gave you double now back to normal so you really do have to shop around now to get good deals.( for anyone that don't use a lot of mins, text, data there is Freeasyougo you get £5 free every month and No top-ups unless you run out then you can always top-up but you don't have to if you stay in the £5.

The owners of Three are purchasing O2, so I would guess that at some point the networks will combine, so coverage should be very good - I never have any issues with Three coverage anyway, but more is better as the saying goes.

Just started using my ID sim - number ported within 24 hours, account says i have 4GB data, signal in my home not the best, but can't say i care - was like that with EE, signal in the local area is fine. Will keep you updated.

if u turn the data off on your phone u get no signal so the data has to be always on so will use up data on the sly when connected to wifi.

don't no about the payg ID but the contracts customer services are sh1t

I cancelled when I realised they had started my contract (and were charging me for it) from the day I ordered the contract, despite that I couldn't use it because obviously I hadn't received the sim. Is this standard?

Also rang and it took 4 minutes to get through the automated system, even though they answered in 3 seconds when I was actually put through.

I would stay far away from this crew. Purchased a sim only 3 weeks ago and its never been activated as they are unable to do so. After being told by customer service over the phone that I needed to get it fixed in CWP, I went into store so they could call up the same people and have it 'fixed'. "This will be fixed within 3 working days" says CPW. 4 days later I call up again as not activated. After first call where I was told my security questions failed, I got through on a second call with the same security questions to be told "your DD is incorrect, please call sales" "You mean you can't transfer me?" "No please call again and speak to sales". So I call back a 3rd time (4th time in total), press 1 for sales, go through to customer service again, get told I am being transferred to sales, get pushed to CPW sales, "sorry you need to speak to ID sales", get transferred to ID sales, except get transferred back to CS, "oh sorry ID doesn't have a sales department "please can you transfer me back to CPW sales then" "sure", so get pushed back to CPW sales who say there is absolutely no way they can fix my DD.

So I give up basically. They are asking me to visit the CPW store every time there is a problem, which I just can't do. And its clear they are incapable of setting up my DD over the phone as they "have no sales team".

MY advice: ensure EVERYTHING is correct in your order if you go with these as if there is one problem, it appears they are incapable of fixing it. The good news is that they at least have a store if (when) calling them up fails. I am praying that they are telling the truth about the DD not working because I'd hate to see a month down the line them charging me given I don't know how I can cancel my contract.

​1 month is good, forget contracts

Called ID Mobile, was surprised to see that I got my PAC Code without any issues. Got till the 22nd Jan to change over.

Happy with this network got this deal to
Thanks again

Silly question... do I need to ask for a specific sim for my daughter's iphone 5 which has just finished the contract?
Or would it come with one of those sims that covers a few sizes?

Fine for me. Ordered last month. Got the 4gb deal at £10. Live in the middle of nowhere and get H+ or 4G when I visit my local town. Number ported in less than 24 hours. Code didn't come through to my phone on registration. However, a quick phone call and I was all setup. Have no complaints so far. Great value for money and they have delivered on eeverything.

thats a good deal im on a similar one but without the 8gb hotspot but costs £12 :disappointed: but unlimited data is no longer cheap with them as all thier online plans for unlimited data are almost double the price.no one else seems to offer unlimited data.
Still it hasnt stopped me using tethering, and now that ive got chromecast as well as ipads etc im using just over 100GB data a month, so i darent even bother asking for a better offfer.

Still no news for how long this price would last since it's a monthly contract?

what does ' one month rolling contract' exactly means in the UK? is it like pay as u go?

what does ' one month rolling calling' exactly mean in the uk? is it the same as pay as u go?

Can you put a cap on the data or is it just calls?

I left EE to go with these 6 months ago and cannot fault them

These deals from ID seem pretty good to me.

Anyone know the cheapest place to unlock an iPhone 5S and a 6 from EE if you don't have a contract with them? It looks like it's going to cost me over £25 each. Failing this, I might have to get a sim only with Life, but the data is only 3G.

Sounds to me like it could be worth a risk, if it is as people say then at least you only tied in for 1 month. Might be more of a risk though if porting your number across though....

​Try MSE online 'resolver' service to file a complaint.
Got both my issues resolved very quickly using this method.

If they have a twitter account, post it on there. Many companies respond way more quickly if you publicly shame them. I had an insurance claim with the RAC that had dragged on from July until mid-November, was promised calls back that never materialised, I eventually posted on twitter and the response was pretty much immediate, and I had the cheque in my hand within 2-3 days.

after ordering this on day of posting I've just called to cancel as the sim I've had hasn't worked at all! I've visited 2 cpw and phoned customer service at least 5 times been given no answer as to why my sim card doesn't work or even offered a new one! abysmal customer service avoid

I only got them down to £13. Took the deal but unsure if I will keep it during the cooling off period. I rarely used my full 1GB with Giffgaff.

I got Three to give me 4GB data, unlimited minutes, unlimited texts for £12 today - not too bad I thought. Usual price for this is £21 per month.

is it fair to ask whether if the 4gb data can be used for tethering ?

Just rang Three and they said they can't offer this.

Are you an existing customer? That may be a factor, told them I was thinking about going to EE, wasn't offered this deal straight away, had to tell them I would think about their offer and call them back, was then offered this better deal.

I'd try them again. My contract is up and I accepted the exact same deal yesterday on chat. Originally I was offered 4GB data, 600 minutes and unlimited texts for £16 but with the first 3 months at half-price. I declined this and mentioned I was going to take the ID mobile offer and they came back with the improved offer

The problem is, I'm not with Three, I'm currently with o2, so would they offer this deal to a new customer?

Perhaps not.

it always sais i have 500 minutes when ive used it

​same ere

​4G data is a priority for the homeless or so I hear.

Anyone managed to strip out the direct url after removing the affiliate link info so it can be had through Quidco et al?

I have signed up to this deal and so far I've been billed an extra £1.20 for international charges before I even put the sim card into my phone!! Tried calling the 7777 number twice to find out why and guess what?! They were experiencing high call volumes. I couldn't navigate the menus to speak to someone so have ended up e-mailing them. I used to think that Vodafone were useless

Just a quick post to say that I have had a good experience in swapping from giffgaff to iD mobile. The sim came the next day and I have successfully ported my number across, I registered via the app and all appears to be set up ok, 4GB data showing. I was with giffgaff for years and was sorry to leave but it came down to price in the end. I have to say, it feels like a new phone, hadn't realised how much I had adapted. Depends where you are of course. I have travelled back from London to Chester this evening though and apart from very small gaps, have had a connection all the way, that has never happened with giffgaff. Hopefully I am not speaking too soon!

Whoops, should have said.....travelled on the train I meant!

This is better http://www.mobiles.co.uk/vodafone-vodafone-micro-sim.html?tid=K8CTMFEB16

Before you asked the redemption process is much easier now and I have been using it for over 3 years. Just set up reminder on your calendar to download electronic bill from Vodafone website and upload it to mobiles.co.uk website, simple as that.

​I think Three make their prices up on the day. Having called them several times I tried the on line chat and was offered unlimited text & mins plus 4gb data on a monthly rolling contact for £13. That's 1p more than I was paying pre price hike. others seem to have got this for £12 though but they wouldn't move on the price.

Will be interesting to see how Three survive next year when roaming charges are dropped and the use abroad seems to be the sticking point for people leaving Three.