*** BEWARE OF THESE POINTS SCAM ***

I earned huge points end of sept and kept them for spending during oct payday. The points were about to expire on 31st oct. I started ordering items from 28th oct. OMG, none of my orders were going through saying payment error at the end. I was paying partly by points and partly by card. The same card for the original purchase did not work. Contacted their CS and said its the problem with the card issuer. Called my banks and they said no problem with the cards and they have not declined any transactions. Tried 5-6 cards from different banks all with the same result. Then finally their CS said they will look into it and get back. They havnt responded till now and all my points expired. I am determined to go to trading standards and court. I know some people will say that it worked for them but did not work for many of us. It makes me feel their systems are tuned to reject transactions when their profit margins are low. These might be chosen in random and I am one of them.

Note that points earned will EXPIRE Thursday 26 November 2015, just before Black Friday... so use them quickly :man:

Can't wait for all the Rakuten deals today

Excellent thanks

Great. Now let's hope this deal gets suitably hot, and doesn't spawn a dozen copycat listings on specific items..

Note that points earned will EXPIRE Thursday 26 November 2015, just before Black Friday... so use them quickly :man:

Can't wait for all the Rakuten deals today

I'm still waiting for my 20x points from Oct 16 :disappointed:

Wish there was a 10% off code again to sweeten the 25x further.

The thing with this is that not everything is a good deal even if you include the points

I wanted to actually posted that voucher, but, I have no idea why it doesn't work for me. It works in checkout page as %15 up to the value of £30 discount and when it goes through payment an error would appear which says voucher is not valid. Do you have the same issue as well or not ? Thanks in advance

With Rakuten I often have to see it in hukd because there's just way too much to filter through!

Thanks! :smiley:

Same here for SUPER1. Accepts it at checkout but then throws it out when trying to complete.

The SUPER1 code is sadly not for console games. It does deduct the 15% and keeps the original 25x points total but after pressing pay it shows an error.

Oh Rakuten, you are such a tease .

I think I may have lost a year? :wink:

Oh dear. You realise it is November don't you?

Code SUPER1 gives 15% off but note the exclusions

1. This coupon only applies to products sold on http://www.rakuten.co.uk excluding items from categories Computing, Technology and Video Games - by registering your details and placing an order.
2. The “Promotional Period” means between 0.01 am on Tuesday 3rd November 2015 and 23:59 Tuesday 3rd November 2015. Any coupons not redeemed by this date will be cancelled.
3. Coupons can only be redeemed when the total basket value from one Merchant is £5.00 or more (this does not include shipping charges).
4. Coupons may only be redeemed by registered customers and cannot be used with our 'Guest Checkout' feature.
5. The maximum discount available with the use of this coupon is £30.00.
6. Coupon codes can only be redeemed once.
7. Coupon code is valid for the first 1,250 orders only.
8. Coupon codes must be applied at the point of sale and cannot be redeemed retrospectively.
9. Coupon codes cannot be used in conjunction with any other vouchers.
10. The value of the coupon redeemed against orders that are later cancelled will not be refunded.
11. Standard Rakuten.co.uk terms and conditions apply. See http://www.rakuten.co.uk for more details.
12. Use of the coupon is deemed acceptance of these terms and conditions.
13. Rakuten.co.uk has the right to withdraw the offer or amend the terms and conditions related to the offer at any time.
14. Rakuten.co.uk has the right to cancel or reject orders that breach any of the terms and conditions stated.
15. Promoter's address is Rakuten UK Shopping Sarl of 2 Rue de Fosse, Luxembourg L-1356.

Yes, November 15

Super1 worked for me :smiley:

Seems like a great deal, but hear too many bad things about Rakuten, I used to love Play.com though back in the days.

Gutted, bought a Wii U from them a few days ago..

I'm confused. I bought a mobile for £339 last week on x25 promotion and got £67.80 back in points, but OP's calculation £200=£50 would mean I should have got £84.75??

No XB1 Elite controllers :disappointed:

Rise of the tomb raider xbox 360 - bargain @ £33 - £4.95 discount + £8 points! + 6% quidco! = approx. £20! Yes please.
Similar with black ops 3 (£34.89 before discount!) £22! :smiley:

Ok discount fails on payment :disappointed: - still a bargain at £25 after points though!

Do pre-orders get charged on dispatch or immediately?

I'm new to this points thing, can i add a whole load of items from different merchants and receive x25pts for the total order or is it x25pts for one item?

super1 code doesn't work on Xbox....let's you apply to order, but fails on the screen after try to make payment unfortunately :disappointed:

*** BEWARE OF THESE POINTS SCAM ***

I earned huge points end of sept and kept them for spending during oct payday. The points were about to expire on 31st oct. I started ordering items from 28th oct. OMG, none of my orders were going through saying payment error at the end. I was paying partly by points and partly by card. The same card for the original purchase did not work. Contacted their CS and said its the problem with the card issuer. Called my banks and they said no problem with the cards and they have not declined any transactions. Tried 5-6 cards from different banks all with the same result. Then finally their CS said they will look into it and get back. They havnt responded till now and all my points expired. I am determined to go to trading standards and court. I know some people will say that it worked for them but did not work for many of us. It makes me feel their systems are tuned to reject transactions when their profit margins are low. These might be chosen in random and I am one of them.

Anybody know where happens if you place an order (in this case with £97 of points) and had the order cancelled, how they offer the refund?

Thanks

How many points you got last time.At this time there is a limit of 2000000 points.

Thanks

i was owed £475 of Superpoints from last 25x deal, by the time i got them i had 6 days to spend them, not very helpful customer service, so check expiry of the points

"Please enter a valid voucher code and try again." - Aaaaaarrrrrggggghhh!!!

My experience was different. I got the normal x5 points back (which had a long expiry date) but didn't get the extra bonus points back (which by then would have expired). I did contact the seller and they said that points were dealt with by Rakuten and not them. As it was only 100 points and it was one of many accounts I didn't push any further.

Its not working for me either

Seems to good to be true looking at buying a £940 camera giving me £240 in points from someone called Spencerman it's got to be a grey import if not is thus the deal of the century with quid co cash back and Canons £100 winter cash back potential I could be getting the camera £600 give or take cash back

Pre-ordered Hobbit:Battle extended . SUPER1 code works so brings it down to £16.99 and 474 points so effectively £12.25 !!!!!!!!!!

Great deal.
Last time 25x was on, I bought an ipad Air 2 for £320 minus 10% new customer discount and had £64 in rakuten credit. Which I happily spent buying xbox one controller, rechargeable battery pack and an ipad charger :smiley:

SUPER1 code not working for me. Says invalid voucher code after I click on "Place Order".

How to contact the seller before purchasing?

Would anyone consider buying an iPhone off of this site? A lot of sellers seem to have sketchy reviews or they are a real mixed bag at least??

Good luck reedeming and spending the points with rakuten. Save yourself time and stay away.
Still have an opened incident with them for £175 of points. They don't give a shishh about it.

Used them plenty of times, always got my points and have always spent them.

Yeah, this lot are super dodgy now. Gray imports from China all over the place, counterfeit goods. Just, yeah. Surprised they're still in business actually. But I guess they just wave their hands and say they're not responsible for third party sellers.

just tried to buy ipad mini w/ retina display using SUPER1 but after placing oreder it says please enter valid voucher code. rubbish

This is the one that you want:

Doesn't work for me. Only trying to buy CDs

Okay so whos going to post the obligatory Pixel Electronics Wii U premium deal this time.

think the code has expired now, I managed to grab the extended Edition of Hobbit an hour ago with code thanks to a post above, I kept looking but always found it at around £25 lol,

however I've just tried again to get Terminator Genisys 3D and code won't work now and I've also tried on a secondary account

not holding out much hope for the 25x points on Hobbit though seeing as it's not released til 23rd November lol

Was tempted to get a couple of games, same with last month but decided not to, think I'll stay away again after reading some of these comments, not worth the hassle.

Didn't realise extra points expire, saw no word of it last time. Pretty annoyed my account shows my nice bog pile of points with a line drawn through them.

:disappointed:

Ordered a retron 5 that i was going to buy in December discount code didnt work but with the free points il pick up battlefront at the end of the month.

Code has changed to SUPER2 now :wink: again though games and consoles are excluded I believe

I don't know how they can aford to do this so often. I've saved literally several hundred pounds with them over the last couple of months.

I take it Super2 doesn't work on Electronics such as cameras?

FWIW: over the last month or so I've picked up an iPhone 6 and an iPad Air 2 from rakuten. Both heavily discounted and both received a large amount of points. The latter did take longer to resolve than anticipated but it did get resolved. The items are both imported but Apple were happy enough to AppleCare them both so in terms of warranty - all is good.

I've bought games before fine. It's just that should I buy games just for the 25x points? :stuck_out_tongue: I currently have in my basket after a code and some of my own points for PS4 Revelations 2 and GTA 5 for £40.20 and gives me 1275 points which is tempting. I know I won't have time to play them anytime soon though :stuck_out_tongue:

sorry gonna have to ask a newbie question,are pixel electronics not to be trusted?been looking at getting a xbox off them but reviews are not so good and i think its european is this bad?theres adverts from rakuten now coming on my screen for it £50 cheaper than when you actually click thru the link!all seems a bit dodgy to uninformed like myself.

It is plainly obvious that £67.80 is a fifth of £339, so that means it must have been a x20 points promotion and not x25 when you purchased last week.

Stupidly hot - These 25x and discounts code, with TCB or Quidco have saved me a fortune. If you use these points with care, they are one of the best deals ever.
Lego Death Star + Forza 6 + Halo 5 + Black ops 3 < £300

Any codes that work on cameras or computing ???

Really want a 3DS XL but the SUPER3 wont work :disappointed:

I get "Please enter a valid voucher code and try again."

OK so make your own minds up but here's my experience so far.... Ordered two Samsung 32" tv's per a hukd deal and the order went through. I was hoping to use the points from those to buy a third tv (for the 3 kids bedrooms) but realised the points wouldn't hit in time to do that so tried to order the third tv tonight as I planned to use the points on something else (xmas plan's coming together I thought). Then it went pear shaped. My second order failed to go through, I got an automated phone call and a text from my bank saying a suspected fraudulent transaction had been logged on my account, I confirmed the transaction was genuine and got confirmation it had been unblocked, but still no joy, so I phoned. Apparently Rakuten are a blocked retailer and they didn't understand how my first transaction had processed. I now doubt my next transaction will go through so the points are effectively useless and I'll be cancelling my orders. As I said, make your own minds up and read other comments in the thread, I did and still went for it but am happy I've learned my lesson before I lost out. Sorry if I've spoilt the party but I'm big enough to take the flak and would rather that than let it go. Cheers all.

Just lost over £80 worth of points from the last 25x promotion. Ok, I should have checked the T+Cs, but this would have involved clicking the link unprompted. There was certainly no mention of point expiry when placing the order, no prompt to check T+Cs for the points, and no reminder that the expiry date was looming. It is very clear that Rakuten have a policy of deliberately facilitating the forfeiture of their customers' points. I suppose that I don't have a case, so will put it down to experience and resolve not to order from them again.

Roll on the superpoints Which should start rolling into our accounts from Tomorrow 12 Noon :sunglasses:

I bought something last week (Wed) still no points. Does anyone know when the points have to be used by and if they can be used on pre-orders?

ie. are points used immediately, or if a pre-order is released after the points expire, is the order cancelled?

My orders been delayed does that mean i wont get my points as they expire on 26th and by time it gets dispatched and they wait a week or so after then the expiry date will prob have been and gone?

Dont really want to cancel as it was a good price anyway just annoying i probably wont get the points now! Not sure why they were selling something that said dispatch within 3 days when they obviously didnt have the stock in first place though

Still not had my points credited. anyone else?

i received this email from the cs team. not great but points should be with me by Thursday



If you made your purchase between the 3rd and the 6th November then these will be credited to your account 8 days after your orders have been dispatched out. These will also be available to spend until the 26th November.

Do these points expire tonight midnight?