What's the difference with the H... models?

Is this shipped from within the UK? Or from overseas?

If you read my comments on the other thread where i posted this, you can get it even cheaper...

2% via quidco and/or £5.99 discount code

http://www.hotukdeals.com/deals/lg-g4-32gb-unlocked-black-leather-brand-new-box-269-99-smartfonestore-2315595

They state from the UK, ordered mine yesterday at £269.99 so i will let you know.

Where does it say that? All the reviews say they ship from HK.

HK company. I've ordered from them a couple of times & had no issues

Sorry got the info from ebay, - I firstly found out about the company from ebay (http://www.ebay.co.uk/itm/LG-G4-H815-LTE-32GB-Sim-Free-Unlocked-Leather-Black-16GB-SD-1-Year-Warranty-/231582375530?hash=item35eb629e6a:g:GSwAAOSwo0JWMt9K) - i then googled them and that's where i found their store...

In the ebay advert it quotes "The order will be ready for dispatch in our UK warehouse within 1 business day"

I have already ordered and my order has moved to "STATUS: Packing & Delivering soon" - I will let you know when it arrives and who it was shipped through. They are grey imports though...

Most of their bad reviews are used phones breaking down out of warranty though...and Smartfonestore are NEVER going to win when it comes to review sites. People absolutely know the risks they're taking when they pay £300+ for a used phone with only a 60 day warranty. But when their phone breaks after 70 days they're going to leave a bad review.

Mobiles go wrong all the time from new. I recently had to return a Galaxy S6 that wasn't even a week old and that's why I would never buy a £300+ item with a 60 day warranty. It's madness.

Too risky for me buying a grey import phone. There are so many nuances in configuration between regions. eBuyer are doing this for £299 and it's a proper UK model.

Bought black leather G4 from these when the 20% discount was available on ebay a couple of weeks ago. Took 1 week to arrive via DPD.

Absolutely no issues with the phone, comes with a 2 pin charger but they bundle a UK adapter. Just one minor gripe, there's no spare plastic back cover, which I thought was included.

At £230 this was an absolute steal but I can appreciate those concerned about warranty issues with imports where there's only a small saving to be had.

Import Tax?

This really isn't worth it guys. I bought it from here and it actually cost me more - because the phone does not come with the original ceramic back case (the Europe/UK versions for Leather back also include the original back).

This means you will spend £15 to buy the back case back if you want to use most existing phone protection cases (like silicone/TPU/bumpers because they don't fit the Leather version well).

On top of that you may want to get the UK Plug 1.8A charger (as the converter that comes with this grey import is flimy and adds bulk) or better yet buy an approved Qualcomm Quick Charge 2.0 charger which will be another £15.

So basically it will end up costing £305. WITHOUT the EU Warranty.

I got the H815. It works here in the EU. The box said H815, however, it was opened like others also reported. Possibly it was taken out? However the plug inside wasn't an EU Plug but a Taiwan one.

Cheers i will see what i get, as i have ordered two... (have a few USB chargers kicking about, so not too fussed about that)

Checking on-line reviews nearly all official cases fit fine with leather, (QuickCircle Case for wireless charging you take the leather off anyway) what type of case did you use?

https://www.youtube.com/watch?v=9pJdnLQsC-I

Regarding the charger, i will get an official Samsung Adaptive Fast Charger as these are not expensive and can charge the phone in about 2 hours.

I have a Choetech QI circle case from amazon that's fine as it replaces the back but it doesn't protect the top or bottom. I also tried the official snap on Circle Case in shop - it works but it's just really tight and bulky for my liking.

I also bought a generic plastic bumper, however the fit is soo tight it actually scratches and rubbed off bits of the leather in the corners.

I also have a generic soft clear tpu case (usually my fav phone case of choice), but with leather the case obscures the microphone ports a little and the front lip doesn't cover the front so there's no protection for the screen at all.

I've now ordered a "OEM gold replacement back" for £20...

Another thing to check is whether or not this is actually a H815T which is the Hong Kong variant. I bought one from these guys on eBay before realising it was the EU model (they interchanged the model number a few times in the ad - and in all fairness to them they refunded me without quibbles). From what I could tell at the time there isn't too much in the way of difference but you couldn't unlock the bootloader of the 815T and I would assume there may be warranty issues too.

Never understood all the carry on over backs and leather etc

All of my phones go in bullet proof cases you can only see the screen

spare backs wot?

LG do not cover grey import phones for warranty with them. If you try to make a claim they ask for the imei and if it's non UK spec they tell you to return it to the retailer.

EU*

Aside from the warranty and where the phone originates from, it's by far the best phone I've had so far. I thought the same of the G3. Yes, the battery life on the G3 wasn't fantastic so I bought an external charger and a second battery, the screen wasn't over bright but had a natural look to it so I didn't mind (I find the Amoled displays on the Galaxy phones a little too colourful although impressive). I never really suffered from lag but I'm not a heavy phone user in general.....
...... but when an angry girlfriend smashed my beloved G3 I replaced it with a G4 (at the time £330) I immediately noticed great battery life, a brighter, more colourful screen and super-fast opening apps, and the camera is even better. The G4 walks over the G3.

I ordered one from this company and returned for a refund. Unless you get an EU varient you can root but can't unlock the bootloader (no custom roms) . I recieved the h815 T (HK). Probably not a big deal for most and the company refunded me no problem. I ended up paying £323 for an EU model from Amazon. Hot for those who are not fussed about custom roms

Coming from a G3 32gb. Agree the screen and camera are miles better. Battery life is moderately better. G4 is faster on stock. However CM12.1 elimated any lag on the g3 and I can't notice any speed improvement for normal tasks with the exception of opening the camera (G4 is much faster to access the camera).

I'm looking forward to a stable CM13 for the G4

A quick noob question if I may... If I were to buy this and install say CM 13, would it have to be rooted and therefore some apps like sky go wouldn't work?

See xda developers for all rooting/flashing questions:
No you don't have to root. Rooting has nothing to do with flashing.

To flash a ROM all you must do is
Unlock your boot loader, only an unlocked boot loader can boot a custom ROM.
Installing a custom recovery is also required most of the time coz the default recovery don't have much features. But if custom ROM can be installed frm default recovery custom recovery can be avoided.

On the G4 the rom is installed from customer recovery

Also I imagine you can probably hide any root from skygo etc using a module in xposed framework.

I've not seen an official genuine one for less than £20. The ones on ebay and amazon that cost £6 are hit or miss. Fake or factory duds... I know, because I got one... the text is a different shade of grey, and it didn't fast charge my phone, and it got suspiciously warm and made a slight tone whine. Might get lucky though. I'm pretty sure that's a wide issue as the seller refunded me no quibbles. I ended up choosing an aukey qualcomm charger with 2 years warranty, it works.

In regards to Custom Boot roms... actually I'm not sure mine is Hong Kong either. Wouldn't the plug be UK if it was? The model number on my Hardware info is "LG-H815', software info V10d-TWN-XX' I assume the TWN means Taiwan. Really a bummer about the custom roms - I'm hoping LG release a software update so we can get the new V10/LG G4Pro features like extra framerates and manual video control.

Root and you can have 60fps now! http://forum.xda-developers.com/g4/themes-apps/root-60fps-camera-100-photo-quality-t3129460

Ooh thanks. I'm using Camera 4K and Cinema LV app though which doesn't require rooting. Mostly shooting in 4K at 24fps... but I would love any manual video control hacks if they got that?

When I tried to make a claim LG stated UK model specifically. ?

It's difficult, but not impossible to get phone refurbishment right. You need a team of people working on the phones to iron out the problems. I work in this industry and as hard as you try there will always be some issues with phones not working correctly. Smartfonestore's business model is based around offering a 60 days warranty, which indicates to me how much time they have to turn around each phone. There's no reason why a 3 month, 6 month or even 12 month warranty can't be offered as long as you have the team and time to refurbish the phones correctly. Smartfonestore do have a good reputation. So if I wanted a phone and could live with the warranty period I wouldn't hesitate to get one from them.

Maybe not quite true - mine is an H815 and it's a Taiwan model. This is significant as there is currently no way to unlock the bootloader on the Taiwan model (but it's not a problem for EU models for example)

Iv bought a nexus 6, but the movie lg4 made is really good. :/

I just received my genuine gold back cover.

Yup, my protection cases now work fine on it - my favourite being the thin clear soft case. I definitely prefer this rather than the naked black leather (yuck, feels like cardboard).

The best feeling case is the Circle QI charge case in my opinion - it has a very subtle soft touch grip to the paint job, but again I don't want to use it as it offers no bottom/top drop protection.

That's a bummer as i thought the EU one, not bothered about the unlocking the bootloader though.

Not arrived yet, but happy at the price of £269.99 as i should get a big chunk back from when i sell my S4.

Did not know about all the fakes for the charger - looks like 90% of the are fake... mobilefun sell a real one from what i can work out - i could be wrong though..

I purchased the LG G4 during the ebay 20% offer from same seller. Phone arrived within a week from DPD. It shipped from Taiwan. Even though warranty is missing but for £230 it was great price. LG G4 battery really last much longer than G3, phone is much faster, lighter and we can uninstall builtin apps if we don't want.

I have tried to post eglobal central deals before and they have been blocked. Anyway I recommend them delivery is fast no problems with customs.

​no issue for the g4 as only one eu model, so if you send it in to fix, they fix it at UK spec. The problem for example for the g3, is that the UK only had 1 model, the 16gig one, whereas in the rest of Europe you had 2, a 16gig one and a 32gig one. If you bought a 32gig one and sent it to repair in the UK, they would take it no problem, however they would fix it at UK spec, and would return it to you as a 16gig phone. No such issue with the g4 as the whole of Europe only has the one model, the 32gig one.

When you make a claim they ask for the imei number. They told us that as the imei is not of UK origin they would not service and we would need to contact the retailer for support.

They sent me a warranty document that stated this as well...

The Box also has a code with "GBR" above the European models have "EU" on them.

the software version on the European H815 model is v10d-EUR-XX (at least it is on the one I bought direct from amazon UK)

I didn't catch the grey import bit of what you said, I thought you meant they refused to support an EU phone.
I've registered my G4 which I bought on eBay from Italy on the LG site successfully and I expect them to support me should there be an issue in the next 2 years.
(Expect=hope and become a major pain in the **** to them if they aren't helpful).

PS. I mean I bought the phone when I lived in Italy then moved back to UK of course.

My LG G4, after 7 months of use (carefully well looked after in case, never dropped, never customized) is now a brick. Stuck in bootloop animation. Seems like a common fault with the motherboard on this device. Shame... no wonder it's cheap and LG want to push the G5 already.

Now it seems like a huge headache to send abroad for warranty fix...

Exactly the same thing happened to my G4 after 8 months! Fortunately it was repaired under warranty and back on my doorstep within about 10 days but a friend of mine did break my G3 when I had it, which does not qualify under LG's warranty. They gave me the details of the company that repair all out of warranty LG phones for them.

SBE LTD. Beaver Business Park. Ashford. Kent. TN23 7SH Tel 0871 2000996 Email: [email protected]

They will give you a quote for your repair and if you think it's too expensive or the phone is beyond repair, you just pay them £14.40 for their time and effort and they will return your phone unfortunately in the same condition.

This might be a better option than sending it abroad. Worth a try. They won't carry out the repair without giving you a quote first.

I was a bit lost while my G4 was in repair and I was being driven crazy by how slow my old Samsung S3 was, so I bought an Asus Max 4g from Gearbest. It was on here for about £97 or similar and it came from America with no customs charges. I must admit that by the time I got my G4 back I'd really become fond of the Asus, especially the 5000 mah battery lasting so long. If you really want a decent phone for decent money while your one is away then I couldn't recommend a better phone at such a great price. They're £139 on Ebay (I think) but I kept my Asus phone on for another week even though I had my G4 back. What a great piece of kit for the money!

Ah thanks! I've been making do with an Xperia Z3c. The cameras are no where near the league of the LG G4 but most other operations are quite fine. I'm most impressed with the battery time on it.