Yes I know that's normal dear / I was going for the 'cute and clueless' vibe :smile:

They took it off for me no problem

Here is a extract of my transcript:

Am I chatting with ?...?

12:03 PM GMT : Yes, hello Nagarajan
12:03 PM GMT Nagarajan: Hi
You'll be charged 10 GBP to unsubscribe from special offers. Is that okay for you?
12:04 PM GMT Nagarajan: I'm sorry for the typo.
May I know your current location?
12:04 PM GMT....: I am in the UK at the moment
12:04 PM GMT Nagarajan: Okay.
12:05 PM GMT Nagarajan: Just to confirm, are you referring to this kindle device "Kay's Paperwhite Kindle"?
12:05 PM GMT ?....: Yes, that is correct it is a gift for my wife
12:05 PM GMT Nagarajan: Thanks for the confirmation.
Is your kindle connected with wifi now?
12:06 PM GMT ?.....: yes
12:06 PM GMT Nagarajan: As requested, Special Offers have been disabled from your Kindle device.

Due to the circumstances, I have made a one-off exception to our normal policy and processed this request free of charge.

Please connect your kindle with wifi now and let me know.

End of extract, Steve

Yes that sounds normal, no advert while reading just when you change books or turn off.

I googled how to remove Kindle ads by asking and the video shows how. Basically go to Amazon account, Kindle, ask questions, choose other questions, and the in the title to do an online chat "remove ads on my Kindle Paperwhite" and that starts the chat.... Ending in the ads being removed :-)

Hope this helps and that it works for you too!

I sent this lovely message to Amazon chat and they offered to remove the ads for me :smile:

Hi there. I recently purchased my first Kindle (paper white 2015) and it has surpassed my expectations how great it is. However. I keep getting these adverts come up on the screensaver and when I am looking through my book titles, please can you tell me if this is normal and if there is a way I can stop it? I can't find any option in settings. Thank you

mine arrived yesterday - took a week to be delivered (as indicated on the site) and it is very good..... for 30% off Amazon. It maybe that Black Friday will do something on the normal £109 but I am glad I do not have to wait :-)
I think this may also not have adverts (still to check for certain) but if this is the case that is another £10 off!
Thanks for the post, heat added

Ordered fri 20th nov and received tues 24th nov via economy delivery, good comms from seller and amazon box factory sealed sent from uk and clearly uk model as all packaging is in english. All packaging and factory seal look absolutely authentic to me so happy I have genuine product (also plugged in and fully tested).
Am delighted as was bit disappointed when I saw black friday deals with established retailer for £7 more but can't fault product or service. If I had to buy another I would use this seller !

There will be no Kindle warranty, warranty is with eglobal, subject to various conditions

Got mine today. It would have been delivered on Friday but I wasn't available then. Can't really complain, good price and fairly quick delivery. The only thing I noticed is that mine had stickers on the box indicating it was destined for import and distribution in Brazil. I am yet to bother figuring out which market it came from and whether there is any kind of warranty from Amazon.

Whats that now?!

http://www.hotukdeals.com/ask/anyone-used-eglobal-central-1965084

i do want kindle with good discount..
but i got 3 from amazon and had to return 2 as they died within warranty and later both died outside warranty (not good rating for kindle reliability)
as I understand, eglobal provides grey import, no warranty (lots of complains when warranty is needed)
amazon uk could provide 15% discount if you ask nicely on the helpdesk chat
so i decided to treat extra amazon price as a cost for no-hassle warranty and purchase from them ...

Still waiting for mine, I am a little excited

what about the case which is offered with the Kindle? Any good?
Is there any good deal for nice cases around?

Same here, ordered on Sunday delivered today by DPD, brand new sealed

Ordered last Friday delivered today genuine Kindle, already registered it with Amazon. Big improvement with the resolution and built in light display compared to my previous Paperwhite.
l

Great price :stuck_out_tongue:

Fair enough. Interesting some of the posts on here about bad stories regarding this retailer. They have 80.3% 5 star ratings (and c90% 4/5 star ratings on Trustpilot, across a lot of reviews (1300+). That's an awful lot of happy customers. I can only add my own very positive feedback to that too.

That's actually significantly better than Amazon themselves (and I am a Prime customer who has place approximately 80 orders with Amazon in the last two years, and I could level plenty of very just criticism at them believe me). There is a perception that because it's a big company, it's instantly more reliable than another - the opposite is often the case. The smaller ones have to try harder.

Anyway, thanks for the comments.

Had a few queries with them and didn't like their answers. Also research on the web throws up a lot of bad reviews. Not for me.

Cold due to seller

Is it genuine Kindle? I want to buy one but thinking that price is so low and also is shipped from China... Anyone received it yet?

Mine arrived today. There is some strange display lag when navigating the menu. Is this normal? Never had a kindle

Is this likely to come down on amazon for Black Friday?

Would it be classed as a grey import? Thus having a dubious warranty? I've lost my kindle and need to replace :disappointed:

So the 12 month warranty is with the retailer - What reason do you have to think that the item is going to break in that time, and that if it does the retailer won't honour it? As long as you can get it replaced then what is the issue here? After 12 months it doesn't matter where you got it from (and please let's not have any sale of goods act debates here please, because my point is clear), because the warranty is dead. And read Amazons own user forums for stories of Kindles dying on day 370 and being told its not their problem! Seriously, this is a Kindle Paperwhite at £73, against £110 from Amazon. What's not to like! :wink:

Email reply from the eglobal confirming no import charges should be incurred.

With regard to your inquiry, please be advised that we ship our orders with special logistics arrangement, therefore all you need to pay is the price listed on our website, no VAT, import fees nor any other hidden charges. Any VAT or customs duties incurred will be settled by eGlobal Central. In other words, the price you see on the website is the final price you pay for the product.

Tempted, but I think I'll hang fire to see if there are any Black Friday deals for this on Amazon.

Thanks ordered

how long is the offer on just wondering if any black Friday offers

Once my transaction with them has completed I will post a comment regarding it. For more expensive or complicated items I would be concerned about not being able to claim under the warranty though, if it is indeed the case that the items they sell are intended for the Asian market.

It's true. Every retailer gets bad reviews as does every item. Pick any item with a half decent number of reviews on Amazon and you will find 1 and 2 star reviews without exception. Same applies to retailers.

This company ships from Hong Kong, you are responsible for any customs charges. Most reviews are terrible.
https://uk.trustpilot.com/review/eglobaldigitalstore.co.uk

Ive ordered three - separately - and all arrived in about 4-5 days without any issues whatsoever. Not sure what 'issues' you've read about but, given some of the other melodramatic nonsense on here, I'd take them with a pinch of salt. And for those worried about supplying their payment information to this company (because all the big companies never lose our personal data do they!), you can pay via PayPal. It's a no-brainier for me, but some clearly want to pay 50% more for the exact same item to get it from Amazon or John Lewis...each to their own. :confused:

Just ordered one, can't see Amazon discounting to this price, got the lot for £73 as a Xmas present to me from missus.

Eglobal are selling these on ebay for £78 or if you prefer to buy from elsewhere, other UK ebay sellers have them for £79.99

Thanks bellarious, I'd rather spend a bit more and get it from JL or Amazon.

http://www.hotukdeals.com/ask/anyone-used-eglobal-central-1965084
please read

Ordered one and paid with PayPal. Any issues your covered with there guarantee

Thank you I was going to buy a kindle from John Lewis this morning and stumbled across your post. Thanks a lot

Can order via their ebay store if you want paypal protection, same price I think but don't know if you can use the discount code this way.

Eglobal are fine to deal with, I've bought a couple of phones from them, might take a week or so to get delivered but they provide full tracking. Haven't had to return anything yet but from reading round I don't think their aftersales is too bad either.

I've never dealt with them before. Also it's not just about how directly trustworthy they are but also how well they look after your personal information. I'd rather not have the hassle of my credit card info being misused.

I'm excited now - can anyone tell me if the library subscription thingy is any good? Does it apply to all books or just certain ones? And how much is it, please? Thank you xx

I was 'umming and aahing' about finally getting a Kindle - I don't NEED one but knew I would need a light-up one for reading in bed. I would have probably purchased through Tescos Clubcard Boost at £55, seems much more worthwhile to just pay the £18 extra and buy it this way, have just taken the plunge :smiley:

bought 1, might buy another for mum

Great deal. I recently bought one from Tesco for my other half using a £10 discount voucher. I've been hesitating about getting one for myself but at this price (discount code worked, so £73) I just had to! Went through TCB but don't really care about the 1.57%.

Paid through Paypal because I have no reason to trust the seller with my payment details!

Thanks to the poster.

Great deal. just ordered. thanks - Total cost £73 with code.
Use coupon THANKYOU699 for a £6.99 reduction.

Cheapest price around!!!!

Any info concerning the retailer? Some of the "contact us" info is HK related :/

Fantastic offer, ordered - been looking for one of these and I can not believe that Black Friday would make it any cheaper. Sainsbury were selling the 2012 model for this price (waiting for the 2015 version in a week or so).

Really pleased and the wife will be too :-)

Ordered. Thank you!

Just contact Amazon by live chat and ask to get the adverts removed, I did it recently when I bought my paperwhite and they did it straight away, lots of other have done it too

as new kindle versions are going to be released soon I think I'm going to hold fire till then

Surely if you turn off the wifi then you won't see the annoying ads? :wink:

This company avoids VAT

Thanks, this was top of my presents to buy list so very much appreciate the excellent price.

Worth noting it's 2% cashback at Quidco, although as with Topcashback there's no guarantee that they'll pay when you use a discount code too.

I have to disagree - I was very cynical about the advert version, as a Kindle reader of many years. But it is easily ignored and doesn't affect the experience at all in my humble opinion. How something can be 'annoyingly intrusive' when it isn't even an issue when you are reading the book - The adverts do not show on the screen when you are 'in book' which (when you are reading, the two versions are identical), without wishing to be rude, is what the Kindle is for. So you see a small ad at the bottom of the screen when you are selecting your next book to read, which may take you a couple of minutes - It's easily ignored, and thats not going to be an issue for most people.

If you are purist who would find something as insignificant as this a major issue then, by all means, pay Amazon an extra £50 to have an advert free home screen. I know what I would do however... :wink:

Hi,
when you ordered of these did the Kindle come with adverts or is it the advert free one? I did see this but wasnt sure on the company & if they were UK stock

Great price, shame I recently bought from Amazon.

Fantastic thank you! Going to order one now.