Completely useless......they've acknowledged problem at their end on their website and cannot use their customer service skills to honour the sale price in-store! I was told it was due to store vs. warehouse (website), and that this item is sold out......but click and collect would suggest that you are collecting your purchase from the store's stock?? Needs expiring

[quote][/Thanks for getting in touch via Live Chat today about the Boots Cold & Flu relief Echinacea Capsules. I do apologise for the inconvenience with them no longer being available from the website.

The XXXXXXXXXXX store found two packs of them, which are reserved at the counter for you to collect. Please do be aware they remain at full price in the store.

Alternatively, you can click on 'Check Store Availability' on the product page for other local stockists. I hope this helps!
quote]

"Thanks for contacting Boots regarding Boots Cold & Flu relief Echinacea Capsules and I’m sorry to hear that you are having trouble ordering them.

I have looked in to this for you and I can confirm that this is a known technical error. I have reported it to our IT department and they will be able to get it resolved within the next 48 hours. After that time you will be able to place orders without issue.

Thanks again for contacting us. If you require any further assistance, please don't hesitate to contact us back on 0345 609 0055 quoting reference number 01954843."

It's not scientific but I take the normal boots echinacea every day and the number / severity of my colds has definitely reduced.

i logged a complaint with the boots website...will update you lot later

can't complain 82p ! these retail around £4-£6 easily!

for some reason it won't stay in the basket....

ftfy :smiley:

these are fantastic I swear by them and they definitely work even against flu, everyone in my house had flu last Christmas and I took 3 of these a day immediately I started feeling dodgy and I was fine, please give them a go for this price

Boots moved their HQ offshore to avoid UK tax. Echinacea does not work. As Tim Minchin says, do you know what they call alternative medicine that works? medicine.

They won't stay in the basket.

They have avoided paying 1.2 billion in taxes. I'm not supporting them cos they're not supporting me

voted hot...

can't complain for the cost but these won't much help to cold n flu really.

great!! cheers!!

Thanks for sharing OP!

Oops, sorry I just hit the cold button by mistake, I meant to hit hot!

Thanks!

Buy some echinacea tea and the first time you feel you're getting your symptoms of come down with something. Drink, drink, drink. Usually feel much better the next day.