These guys can kiss my backside. I ended up paying the extra £30 odd and getting a refurb from Apple. Couldnt be bothered with their shenanigans. Heat though

Not impressed that they deliberately raised the price the other night when the eBay 20% off deal was on

These guys can kiss my backside. I ended up paying the extra £30 odd and getting a refurb from Apple. Couldnt be bothered with their shenanigans. Heat though

Everyone must know a student.. Cheaper from Apple higher education store plus you get 3yr applecare

​it's my personal preference. The refurb come with the same warranty and have same checks etc.

​and perhaps because the folks at zavvi told me this was not coming back down in price.

Not impressed that they deliberately raised the price the other night when the eBay 20% off deal was on

Just used the 10% code I had so bit of a deal there!!!!!

Pretty good price for Apple but it is what it is.

They are individual, account specific

I have this one but want to sell for £700

Well worth the extra £40 then, for brand new and with 3 tear Apple cover.
Apple goods are still and huge rip-off though.

I purchased last week using the 10% off voucher, did mention it on the other post but people didn't understand the term 'targeted'!

I paid just over £735 and got over £25 of nectar points and £10 topcashback (tracked), so under £700!

Was delivered the following day, via DPD so could chose my delivery slot.

I am a Windows man, but have got fed up with the constant updates taking control of my computer every time I log in, windows 8, 8.1 and 10! So thought I would switch. The screen is spectacular, lovely colours and definition. The build quality is amazing. I purchased an Asus laptop less than 2 years ago for £400, it is now worth less than £100! IMO the £300 price difference is worth it for me just for the screen and the casing.

The refurbs are brand new pretty much. Replaced shell, battery and other components.

Which year model is this? 15' ,14' ,13'?

​saying that, u had to return my refurbished MBP. The screen clicked in the top left corner. It clearly wasn't quality controlled.

I'd urge caution before using Zavvi/The Hut.

I bought a MacBook at this price from their eBay store two weeks ago and I'm still waiting for it. They constantly fob you off and lie to you when you contact them.

After days of messaging them they finally get back to me on Tuesday and said they didn't have any in stock and are chasing their suppliers. Then, magically, they mark it as shipped on Wednesday (the final day of the 'estimated delivery date'). DPD now say they haven't received the item from The Hut so can't deliver it!

It's really not worth the hassle to save a few quid. If you find a deal for a similar-ish price, don't bother with these cowboys.

Well I'd very much doubt it. If you look at their feedback, they've had some bad reviews off people who have bought MacBooks through the same offer.

Seems they sold loads despite not having the stock. They make sure they take the £800 out straight away though!!

wish i had known this =<

how do you know they've withdrawn the £800?

thanks for the info.

I'm in the same boat! Zavvi/The Hut have terrible reviews online but I gave them the benefit of the doubt as it's a good deal.

I paid by PayPal and checked my bank statement and the £817 was withdrawn immediately despite them not even having the product in stock!

It takes days to get a reply off them and they don't even have a contact number. They're just not worth the hassle.

I'm chasing up DPD to see what they can do but if Zavvi haven't sent them the item, they've got no chance of delivering it! I'll give them until Monday before I open a case with PayPal and get a refund.

Bought on Wednesday, still not shipped.
Phoned yesterday, telling them about the recent feedback I'd seen on ebay and they reassured me saying that they're waiting for new stock (it was meant to come in on Monday). "As soon as they're here they'll be shipped"

I'm very skeptical as they have several cheap items on their website (games dvds), then some very expensive items (macbooks). It looks very odd. The feedback for their Xbox's seem ok.

Given that the offer has been on for a few weeks now, and they've sold over 150 (as of today), i'm curious why no more feedback has been left, either good or bad. Surely people who ordered weeks ago would have left some?

Weird.

there feedback seemed good at a glance.
thats normal for paypal i assumed?
theres nothing DPD can do sadly, they will have been told they are getting a shipment from zavvi so have created a tracking number only for the item never have been scanned in which means they are out of stock. how frustrating.

guys the phone number is 01618131476

All they will do is ask you ebay user and tell you "oh yes, i can see you've paid..."
Lol, I know I've paid!

didn't with me. they just told me they're waiting for a shipment.

Thanks for the phone number, I couldn't find one anywhere. If their Twitter/Facebook 'support' is anything to go by, they'll just fob you off.

They told me on Tuesday they had no stock. Then they marked it as shipped on Wednesday and said I'd receive it on Thursday. Now DPD are saying they've received nothing - Zavvi blatantly lying here.

I imagine they haven't had much feedback as people like myself (I ordered two weeks ago) are still giving them time - especially as they told me it has been shipped!

Moral of the story is if you haven't ordered already, don't bother!

You can actually see a list here of when people have paid. People are still buying.

http://offer.ebay.co.uk/ws/eBayISAPI.dll?ViewBidsLogin&item=301763019910&rt=nc&_trksid=p2047675.l2564

I ordered last night after umming and ahhing about it for a while, it's a good offer especially with a 10% discount on top. Will see how the delivery goes but if they muck about too much then i'll be going for the refund sharpish.

I know this is their ebay outlet but their actual website company has better reviews on the like of Trust Pilot than John Lewis.

It came the following day for me. I guess the value makes it only possible to send next day.

how long ago did you order? i ordered yesterday havnt heard anything and other users ordered 2 weeks ago and zavvi appear to be messing them around with false info.

I ordered when it was first listed here, so maybe they have run out of stock.

I looked at the negative feedback and two of the three people leaving feedback had a star count of 3 and 4 ... If I was a seller I wouldn't send them a high value item.

Give them a call. It's better than reading stuff on here and looking at feedback on eBay. As a seller myself only a third of items get feedback nowadays. So hardly a reliable decision making tool!

Yeah they've obviously run out of stock but that raises the question of why they are still selling them and claiming they will despatched within two-three working days. They're lying to get your money then hoping you sit back and don't question them.

The customer service is atrocious - they'll just fob you off or promise a reply shortly that never turns up. The items may turn up eventually but we'll probably be waiting for a while.

I am So glad I looked at this post again before ordering today!!

I messaged them on Friday and asked why they lied about shipping the MacBook.

They just replied and gave me the usual stock message saying they were 'very sorry to hear I hadn't received it' and they would pass it on 'to the relevant department' for 'investigation'.

If it's not here by Wednesday I'll be opening a claim with PayPal. Sometimes things are just too good to be true.

No problem. If you take at some of the recent feedback they've received, they seem to be doing the same thing with Xboxs - selling loads despite not having the stock to fulfil the orders.

I rung up again just now;

Orders are on a first come basis, and more interestingly, he told me that my order is next to go out. I asked him if this means that everyone who ordered before me (10am 27th October) now has their order. He agreed, saying that all those people before me either have it, or it has been dispatched.
Can anyone confirm? Their feedback still suggests otherwise.

The next order should be with them in the next day or two (it was meant to arrive at weekend but they're still waiting).

The **** lol.

So last night I opened a case in the eBay Resolution Centre and asked for a refund.

Just now I got a call from a 'No Caller ID' which I don't normally answer. I decided to see who it was and it ended up being Zavvi (on a really bad telephone line!). According to them, they DID send my item last Wednesday but DPD 'lost the pallet your MacBook was on' but 'have now found it' and will be delivering it tomorrow. Excuse me?!

I assume/hope they finally have some stock and are creating more lies to save face. Rather than admitting they had no stock and had to wait (which, if they have properly updated me, I wouldn't have minded too much) they now blame DPD for 'losing' it!

I'm still not holding my breath that it will turn up tomorrow but maybe you have to start escalating things to get Zavvi to pull their finger out!

When did you order & pay?

How would they even know they are faulty? They are brand new and unopened -_-

Will do, was just interested if those who ordered before got theirs. I don't want to be too harsh with them because it's a good deal, but i'll give it until the end of the week then ask for a refund I think.

AVOID!!! - I have also bought one last Monday - still waiting - have sent 3 messages per day asking where it is, however have NOT had ONE reply - am now waiting to get my money back via resolution centre. Very poor.

My MacBook finally just arrived after purchasing on October 17. Now I'm unsure what feedback to leave on eBay - you can only leave negative if you don't receive the item, right? Looks like I'll go with neutral but with a warning!

Yes Siro can you confirm it was sealed and all was well?

Ordered mine on the 27th and received a message from them today saying they are awaiting stock. Seems like a supply demand issue, I'm not overly worried but they do need to update the estimated delivery times on the item description.

Yes the MacBook was sealed and packaged well. DPD are really good so I knew exactly when it was coming and I'm very happy with it.

If you're willing to wait a few weeks then it's fine but the awful customer service doesn't help at all. I hope you all get yours and are happy with them as well. Good luck!

So to update from my previous comment, I didn't receive a phone call today, having waited for them until 4.30pm I decided to call them again. Luckily I was put through to the same man who I had spoke to previously (Harry) - He didn't remember our phone call yesterday and gave me a different story regarding the supply issue. First it was that the original shipment they'd had were faulty, this time it was that they'd been shipped a smaller quantity than they'd ordered.

Seems as though they're giving me, and everybody else who has ordered the run around. I asked when I would be receiving my order and he said they have another shipment of the correct quantity due tomorrow (5th November) and they would be sending it out next day delivery. If I don't receive it by Friday I'll be requesting a refund and taking my business elsewhere. This whole thing has been an absolute joke. Estimate 3-5 days delivery, more likely 3-5 weeks..

I also questioned why they're still selling at that price if they don't have the stock to fulfil orders, he said that they'd requested eBay to take down the item and it was taking its time. I've looked back on the item this afternoon and they've added a "Just hours left at this price" tagline on it. Absolute shambles.

Anybody looking to snap up this deal, be prepared to wait for your order or avoid avoid avoid.

Has anyone had a dispatched email today?

Placed my order 27 Oct. How about you?

They told me yesterday they were awaiting stock, so I was hoping they would get stock today.

Guess I'll be waiting a bit longer.

29th, so not looking good haha.

Rung again yesterday.
They're waiting for the next batch of 75 from the weekend as it still hasn't been delivered to them yet.
I'm still "top of the pile" so should definitely be included in the next batch to be shipped "by the end of the week".
I ordered on 27th.

Just received an email saying it's being delivered tomorrow. Let's wait and see lol.

Not long received a dispatch email for delivery tomorrow, which is in their estimate window. I ordered late on the 29th. I'll remain skeptical until its here.

Yes just received my dispatch email for tomorrow!

Too good to be true :smile: A bit like the price

In all fairness when I purchased the Macbook (27th Oct) my estimated delivery was 4-6 Nov so if it arrives tomorrow they are well within the delivery window. I can accept the 10 day turn around for a £200 saving :smiley:

I've just this minute received my dispatch email with delivery due tomorrow. We'll see whether it actually shows up or if DPD mysteriously "lose it" as others here have reported.

Yeah, so far I have nothing to give them negative feed back about. Not disputing they've given others the runaround though.

Hey guys I forgot to mention;

There's a deal on currently for a Sandisk Ultrafit 128GB. It sits quite nicely on the Mac (apparently) and essentially doubles the storage for £30. I'm planning to leave mine in the Mac and store my movies/games/music and leave the internal ssd for Photoshop and system files.

I was researching use v sd and decided to go for usb because of speed. I don't think it makes much difference for non-critical data though.

Received my Macbook Pro this morning! Sealed, and well packaged very pleased! Got there in the end :smiley:

I'm looking at buying one of the Transcend Jet drives also, maybe wait for Black Friday.

Received mine today as well. Also well packaged and all sealed.

Happy days! Don't feel so guilty at £725 instead of £1k :stuck_out_tongue:

Received mine too, happy now!

Price has gone up to £999.99

Panic over :smiley:

Yep price has gone back up now so unlucky to those who missed it :\

Any idea when the new model will be out? Is it worth waiting?