oh and its uncharted 4 - should be paying for whack for it anyway :smile:

Very is not good at all from experience I would avoid.

very customer service stood their ground and only sent the £2.00.
Groupon were very helpful and refunded the £20.00 - they just wanted e-mail proof from Very that very were not going to refund the voucher.
i've checked the £20.00 in account...

case closed....not a very positive customer experience..but at least got the money back (albeit game delivered few days later from other retailer and hours of time wasted with very poor customer service)

I received £2 from Very also I had send the email of very to Groupon where they says that my order is cancelled so had received email from groupon that they had refund the £20 to my account

What a waste of time for all of us

​I also got £2 back to my PayPal account from Very. Awaiting for Groupon to look into my case...No replies from very about the £40 difference.

autoresponse from reply to Very Customer services


is it just me or is someone having a laugh?!

latest pathetic 'cop out' pass the buck reply received from Very today


(only received £2.00 so far)
anyone received a credit from Very or refund from Groupon to cover the voucher / £40?

The only way to possibly get it is probably to fight for it. Contact Very and stay polite, make your point clear and stand your ground on something being done if they don't offer a solution.

As the voucher was via another site they may well make excuses but I highly doubt Groupon will refund now for that, although you could always try but I imagine you're more likely to get somewhere with Very.

They would have to credit your account, I imagine, as the system is unlikely to allow a refund over the amount that was paid. Perhaps you could try and get them to deliver the game again, either with a new shipping label or to another address. Probably easier for them to do that and less costly.

Very had refunded the £40 pound when they post the item on 10 May after this item got returned to them (like most of us) and now I am wondering how I am going to get my £20 back which I pay to groupon for the very voucher
This is so annoying

Did any one else got the full refund like £62 ??

Oh dear. As far as the system is concerned that is a full refund though. Have you had the £40 back and if so is it part of the same transaction? If not, you could open a Paypal case. I'd contact Very first though and see what they say. Hope you get it resolved. What a mess they've created!

what a disaster....received email that would get full refund...checked transaction history says

16 May 2016 REFUND TO PAYPAL £42.00 -

so checked paypal but only £2.00 credited

IMHO This is the worse customer service i have ever experienced and somehow feels like a throwback to the 80's in communist countries...

They were absolutely hopeless with mine as well. I followed it via the tracker to the store. Went on the way home from work and they refused to give me it without a code which very hadn't supplied.

Phoned very the next day and was told they don't supply confirmation codes for games. No email comms from them whatsoever that it had been dispatched, arrived in store etc etc. Only way I knew it was there was because I tracked it myself.

Returned to the shop the next day and they had to phone collect+. All sorted now but never again.

Complaint going in. Sorry to everyone who has had problems. It's worked semi ok for me but as I said never ever again

Glad comment helped.

Many thanks for this. I got straight through to Collect+, they spoke to the woman in the shop and it was all done and sorted within two minutes.

I got credited the £40 as I should have because that was the deal. They did it automatically on the day of release. Should be the case for everyone. I got the game thankfully so no refund.

If they already credited you they may have problems with refunds (or they'll just refund the £2, leaving you £20 down) and it could be causing confusion which is why they want you to call back in a few days, but I imagine they have to refund the same way you paid which will be why they can't give you a cheque.

yes thats what they suggested to me, unfortunately the C+ store let yodel take the game straight back on day of delivery so been uphill struggle from there...

but yeah, anyone who still has the parcel at the C+ store and the 7 digit reference (from Very) should call C+ customer services while in the shop with the 7 character reference...

has anyone actually been able to get the full £40 back from very?

personally just got off phone from another 45 mins with Very....trying to get a refund for full amount by cheque, but they couldn't....
not very clear as firstly they wanted to refund / credit back to Very account, then i would have needed to call up again in 3-5 days for them to transfer the credit £40 / £2?? back to my account (paypal?? / card not registered?)

anyway, while on phone with Very received an e-mail from Very CS stating its already being returned now so will have to wait 14 days for refund when they receive it....

the assistant didn't know this yet, so on the phone was kind enough to call Yodel depot and said apparently it was definitely too late to redeliver at this stage...bummer....

given up completely now...very much a disaster...will just have to wait 14 days and see what happens...

...just ordered UC4 via Amazon prime now (fortunately in the London area today) should get copy this evening for £32.00 with code from here 30primenow

Got my code from Very but got error in collect+ store. Contacted very they said we only have one code, asked me to contact collect+ again.
Collect+ said phone them while physically in store so they can talk to shopkeeper and me on same call. Did that and got the game. Result.

So Very will only give me £2 delivery money back then I will have to chase groupon for this 7 months old expired promotion for getting my £40 back, Bless the person who put this deal on hotukdeals

We can leave review about our bad experience with Very on following sites

https://uk.trustpilot.com/review/www.very.co.uk
http://www.reviews.co.uk/company-reviews/store/very
http://www.reviewcentre.com/reviews245667.html
http://forums.moneysavingexpert.com/showthread.php?t=3118102

yes exactly...won't be ordering any pre-orders (or anything else) from very in a hurry....

still waiting for an update / game to be redelivered to C+ store.....but no updates in tracking since 10th....question is how much we get refunded...i think originally they were going to offer the full £42 + difference in price...but not sure about next day delivery....

This is last time I buy anything from Very they are such a rubbish company, now I had been told that my order is send back to shop due to labeling issue and it will be cancelled, also asking me if i want it again I need to re-order it again through their web site
(currently the item is priced at 48.99)

let us know if you get the full £42.00 via PayPal pls...

Saw on yodel tracking that it was delivered yesterday, went to pick it up thinking I could use the tracking number or just present ID but no they won't give it to me. Try contacting collect+, yodel and very who are fairly helpful on Twitter and give me the barcode number. Go in today and they've returned the bloody thing even though they were rung by collect+. Contacted very on Twitter who confirmed I will get a refund, hopefully it's for the full £42 paid on PayPal as I've bought it off amazon now to be delivered tomorrow.

Bit disappointing and not surprised considering its yodel/very, can't complain too much if it still ends up costing me £20

They know there's an issue. You'd think they'd sort it asap and in the same way, but seems not. They're just causing more hassle for everyone.


Possibly. Although they state the labels are old I guess it depends whether it's old as in length of time or old as in old design/barcode/references/system. If the first then why allow them to order so far in advance knowing they won't register by then? If the second it's possible they don't change them often so Very didn't expect it and usually they'd have no issues. Can't imagine these are the only orders to be messed up though.

Either way it's silly to order them so far in advance. They must have changed the shipping date at some point, in which case you'd think it would have all been updated quite recently.

Surely Very must have this issue with every pre-order that's ordered a few months early then?

yea exactly....that's what i'm wondering especially if payment for £2.00 via paypal etc.

here's my update, very said parcel would be redelivered to store, tracking details not been updated all day, parcel still at depot...just been in webchat with Yodel, they can't do much and not received contact from sender yet...
so now written to Very (again):

Oh dear :disappointed:

Wonder how they'll deal with refunds as the point of this deal is that they credit back £40 of what you pay and then you're only paying the £20 for the voucher and extra £2. Not fair if people end up £20 down when they could resolve the issue so people have the game.

Yeap, no luck. Looks like they will issue a refund....

I got a phone call earlier from Very telling me they had a code, but it was the same one as before. Useless. Phoned up the shop and they said I could collect. It took some time, a guy at the shop still wanted to put in a code and he wasn't budging on, but eventually got told by someone else to write down my details and finally got my parcel :smiley:

I hope everyone else manages to get theirs too.


No problem. Hope the code works for you!

An argument between the depot and warehouse? lol. Very odd. Looks like they don't know what to do with it, have you contacted them?

Any idea what is going on here?
11 May, 2016 11:50:01 Parcel being returned to warehouse
11 May, 2016 11:50:00 Hold refused LEAMINGTON DEPOT
10 May, 2016 21:36:00 Parcel being returned to warehouse
10 May, 2016 20:27:00 Parcel being returned to warehouse
10 May, 2016 17:13:00 Parcel being returned to warehouse
10 May, 2016 16:50:00 Parcel being returned to warehouse
10 May, 2016 15:57:00 Hold refused LEAMINGTON DEPOT
10 May, 2016 15:47:00 Parcel being returned to warehouse
10 May, 2016 15:04:00 Hold refused LEAMINGTON DEPOT
10 May, 2016 15:03:00 Received off van
10 May, 2016 10:02:01 Parcel delivered - SAM
10 May, 2016 07:42:00 Loaded onto van
9 May, 2016 17:47:26 Sorted at WEDNESBURY - Route YOD7080
9 May, 2016 17:46:43 Sorted at WEDNESBURY - Route YOD7080
9 May, 2016 10:24:02 Despatched from SUPPLIER
17 September, 2015 17:59:24 Order being processed at supplier

Thanks. Did that and received code.

ye ^^ on chat now - pink box looks like this:

Yeah, it's not that obvious. Click contact us at the top, then contact us again (right side) and it takes you to a page with all their contact details. It says chat with us now in pink on the right at the bottom of the writing. It's not always there though. I had to check the site to see where it was and while typing this the option vanished...and now it's back lol. So if it's not there just give it a minute.

check yodel tracking before going to shop for collection just in case, mine is still held at the depot despite lots of phone calls and e-mails...

utter shambles is a big understatement unfortunately :smiley:

Where is the online chat for Very. Can't see it on there website ?

I contacted very on line and they gave me a collection reference to quote . Guy at the shop had already been contacted about the order so it was an easy collection.

A friendly person willing to do something they shouldn't. Technically, stupid as it is in this situation, they're not allowed to hand over parcels without the customer giving a reference number. I have it printed in black and white and the guy refused to hand it over based on that and kept repeating that he needed the reference. Nothing was going to change that.

Similar story to the people above, I had an email from Very and the tracking info from Yodel.
They weren't going to let me have the parcel at the Collect+ drop off location, as I didn't have the collect+ email or anything for them to scan.
Luckily someone else behind the desk asked for my full name and said "I saw that around here somewhere, ah here it is".
Not sure if that's much help, just have to get a friendly person behind the desk I guess.

My parcel is still at the shop. At some point I'm supposed to be able to pick it up. Just waiting for confirmation from Collect Plus as to when it's ok to do so. So yeah, the deal worked out and I'll have the game for £22 but it'll be at least a day late which is annoying.

Seems others are all being returned. The shop I went to appear to think Very/Collect Plus just failed to give the right reference though so they've kept it. Other shops have noticed the scanning issues. Your shop may still have it at the moment as it may not have been picked up so quick, but if it says returned it may have been put through the system to be returned asap.

so as long as you order the game somewhere for £40 that you have received (after originally paying £22) i guess the deal still worked out? albeit a day or two late?

personally just got this e-mail from Very Customer services:


although i wonder if the parcel is still at the shop....as according to Yodel the parcel has been returned to the local Depot and awaiting update from the sender (very)...

I've had the £40 paid back to me so this was a great deal. Now I just need to actually get hold of the game that I paid £22 for.

apparently very has had a lot of these issues today...they were going to offer a refund and a new order would be delivered on Thursday (but i wasn't sure if i would have got £2.00 or £42.00) so will just have to wait for them to sort out the collection / barcode...
if someone can confirm if they get the full £42.00 back to their paypal / card then i would maybe take that option and re-order on amazon...

He said he thinks you might be a few months too late. This deal thread is 7 months old. It's only resurfaced because people pre-ordered a game that was released today.

Welcome to HUKD btw :smiley:

i spoke to collectplus earlier, as stated here they said the retailer must have used an old shipping label and thats why it couldn't be scanned in store...(collect plus gave me the 7 character reference number but not sure if any use at this point) as Very say the item is still in the collectplus point, even though the tracking shows its already been returned to the yodel depot...awaiting redelivery instructions from the sender....

ie. contact very....been on phone 40mins so far with very and counting

im on the phone with very now...they are open till 11pm....either i wait 2 days for the track and trace department to sort it out...or they will possibly refund me (the full amount?? £42.00 ??) and then i would need to reorder tonigth with next day delivery?? anyone else had similar?

Any other news here? Mine was delivered and suddendly refused and returned. Any chance Very will honor the order?

ahhh LOL what a bummer. thanks anyways!

where is the link for the Groupon voucher BTW? I'm new to this and this deal seems like a steal. it's £49 on the website so how exactly does it drop to £22? thanks for the replies

excuse me?

Seems Very used an old shipping label so it didn't register. Collect Plus will contact the shop and then me when I can collect. I imagine the issue is the same with your order.

Can't understand why they'd print shipping labels many months before shipping, especially as there's no guarantee with release dates and the shipping date has changed since then.

I've just picked this up from my local collection point.
All worked out OK in the end, thanks OP!

Barcode scanned on mine I believe, it's the reference thing I'm having issues with. They have to ask for a customer reference/barcode thing before they can hand it over. I've been told to contact Collect Plus so that they can tell the shopkeeper to hand it over. Maybe try contacting them too and see if they'll do the same?

I've seen my parcel, it was so so close to me as they pointed to the barcode...so frustrating! I've had 2 wasted trips. Wish I'd paid postage, would have been cheaper.

Does anyone know what the barcode number is???

Verys system states Yodel which gives a number under track this parcel but under help it says parcel number, not barcode, and it has letters in.

Not sure if the actual parcel was sent by collect+ but they have a 7 character reference according to their help pages. The number on the tracking is longer than that.

Haven't had a single email confirming dispatch or that it's ready to collect to know if that has it on...

Edit: contacted live chat who gave me a totally different reference so hopefully that will work.

If anyone else doesn't get an email I'd recommend contacting Very before making the trip to make sure you have the barcode.

checked the yodel tracking number / link from Very account page, looks like parcel has been delivered at my designated collection shop, unfortunately not received confirmation from Very yet that can collect it or not?

It has now been processed for a return and they have said they cannot do anything about the voucher and to contact Groupon to reimburse me. Shambles.

I'm still waiting for mine. Not had a single email but tracking says it has been dispatched. Seems it was loaded onto the van about 9.30 this morning but has yet to make it to the store. Wondering if it is actually there and hasn't updated but don't want a wasted trip to find out :disappointed:

So mine has been returned to the warehouse as it was refused delivery..

Very will always deliver a game on release date and not before, even if it is dispatched early - the courier is told what day to deliver.

So if you want early you are best with somewhere like shopto as they get Tuesday releases to you by he sat before usually

Just got this order update from Very :smiley:

"Good News!

We've despatched your order - if we've not already delivered it your order will be with you in the next few days. If when you ordered we told you we'd call you to arrange your delivery date, you can expect to hear from us shortly. "

although secretly was hoping for delivery today :disappointed:

Can some one help...doesn't seem to be working for me :-(

I've received 2 texts from them. Took me a while to work out what email I had used. Its not out till 26th April 2016.

Thank you

I have recently been sent texts from Very saying there has been a delay in delivering my order. The only thing I have purchased from them is this game so I am surprised they are trying to deliver it when its not due yet. I managed to log into my Very account and no transactions show at all. I have the original email showing the £2 charge.
Anyone else experienced this please? Thanks

Yeah, still a great price. Always nice to get a bit extra though lol. Hopefully the Groupon cashback will go through fine.

Declined mine as well. Still can't complain at the price.

My cashback has been declined for Very :disappointed: This happened to anyone else?

I assume it's not worth lodging a claim considering a promotional code was used?

Also noticed it says purchase amount £35, not sure where it got that figure from lol.

just bought the voucher off groupon, but is the code titled 'Groupon Code' on the pdf file?

Yes, Uncharted 4.
Order confirmation just means that the order has been received, everyone should have received a confirmation email.
I received my confirmation email today, took a few days but it came through without me having to ring them.

Mine's still processing, I think I'll have to ring them tomorrow.
They already took my money (paypal).

Did any of you get an order confirmation email?

Thanks OP , went through fine

ordered UC4, paid £2.00 via PayPal with Click and Collect option, new account, no credit account Thank you very much!

to opt out of credit account chose pay with 'credit / debit card' - it's a small text link at bottom of page when registering a new account on the page where it mentions the benefits of a credit account(with big 3 pink text boxs)
it's easy to miss - so go back a page when they start asking about all your annual income etc.

fingers crossed will be ok

just got an e-mail regarding tracking very topcashback transaction but not holding my breath for that one

Tried a new email address and new account and never worked for me.
Got an email thanking me for updating my email address

Nice one, ordered this and 1 year PS+ :smiley:

ordered, total £22 only one minus u have to create account with them=credit check.

Hot... I've pre-ordered Uncharted 4 for PS4. With the £40 Very voucher for £20 via group on, I paid with Paypal and it cost me £2 as went for click + collect free delivery. Topcashback has tracked at £3.30.

Total cost of Uncharted 4:

£18.70

My order is still be processed nearly 20 hours later....but Quidco did track £2.25 for me. Fingers crossed they honour!

For anyone that's interested, quidco tracked £2.45 on the purchase. Whether Very will honour this is another question.

Much appreciated for this post, managed to get Uncharted 4, had to create a new account, but for £22 very good! Plus whatever is tracked as cashback.

I hope the BO3 price goes down before my voucher expires. £32 isn't much of a deal.

Great find, thanks OP. Got Uncharted 4 pre ordered and Collect+ delivery, just had to pay the £2 via PayPal. Winner.

Cheers op. 50 quid psn for 30 quid, that's the uncharted trilogy sorted

I'm having issues paying. After applying the voucher it "cannot accept paypal" as "payment currently unavailable" and the debit/credit option doesn't do anything....

Used a similar offer like this to get GTA V, think I'll try it with FIFA 16 this time :smile:

Will this work for existing customers?

I have a £20 voucher to use on very for ordered over £50, if i get this voucher does anyone know if it will stack?
Doh! Just read the T&C's :disappointed: seems not.

Good :smiley: Me neither!

Yeah, read about a few bad experiences, although same could be said for other companies. I'm just hoping they honour this otherwise I won't be happy lol. So far they do seem to be honouring the code and I've ever had an account before, not much they can get wrong about the product so...

About every scummy company practice in the book applies to Very. Cancelled orders, cancelled accounts, unauthorized credit searches, product misinformation etc etc

works thanks OP

Yeah got it working now thanks, was under the imrpession you just had to create an account and a code would be issued, but found the link to purchase the £40 voucher for £20. Can't wait for Uncharted! :smile:

No need to be sarcastic smart ass, the title of the post doesn't mention anything about having to PURCHASE a £40.00 Groupon voucher code so was under the impression that a code was issued on registering a new account. Sorted now anyways.

Cheers for this. All worked and ordered on Very within minutes.

Cold for very not game.

I'd imagine all codes are unique, otherwise you'd be able to get the code without paying Groupon for it. BEAUTY20 is for 20% off beauty and nothing to do with this deal.

Possibly not because as far as am aware they don't do digital goods.

Just ordered MGSV:TPP for £29 after replaying all of the old Metal Gear Games. Heat added! :sunglasses:

What's my personal code that I paid £20 for?
Try IMN0TAMUGM8

WHat's the code? I'm using BEAUTY20 which is invalid?

Created a Very account AND a Groupon account... no idea where the code is or how to purchase, what am I doing wrong?

After the recent Rock Band 4 incident I have no quarrell with ordering anything from Very/Isme/Littlewoods in future :smiley:

Actually sorted now, II am using the Voucher code, where clearly you should use the Groupon code.... Also I entered it as a promotional code not a gift card or anything.

Nice! Got PS Plus for a year for 20 quid!

I had tcb declined with very before, when I used the Groupon very voucher

Ordered voucher yesterday got it in minutes and still not working - yes I opened a new account and just says code invalid, groupon said to leave it 72 hours! So frustrating!!

can i do this for two games, creating two new accounts and using buying two groupon vouchers? someone please reply???

Will you get the game day of release,because i hate not getting games on day of release...That's why I've found that Tesco 2 for £70 was a great deal,because all games up to now have came on day of release...I've still got Rainbow Six Siege,Star Wars Battlefront and The Division yet to come

Yes just done that there now and working good deal!

Very saying code invalid?

And does it still work or has it expired?

Very have been good with me. Remember doing this for Bloodborne and got it on release day. Anyways how can you do this with Fifa and Cod? Someone please tell me.

I agree that Paypal seems the best way to pay. I paid £20 to Groupon via Paypal and I've got a single £10 Paypal payment pending to Very ("Pay after delivery"). Decent enough price for Fifa 16, assuming that it arrives on time.

Great price but the retailer's dodgy.

Ok just an FYI for anyone looking to cancel a pre-order and order something else e.g. a psn voucher.
After spending over an hour on Very live chat i think i have managed it. At first they were very reluctant and i was told my voucher would be forfeited by cancelling the order but after some perseverence he went away and cancelled it. I didnt quite understand what was going on (still dont tbh) but after the original order was cancelled i was told to place a new order with the psn voucher and pass on the order id which i did. I had to pay full price for the new order but i'm assured when the order arrives if i contact them again i will receive the £40 voucher in the form of credit which can then be refunded to my payment. I'm really not happy about how they've gone about it all, very dodgy but id rather this than chance waiting months for a so called pre-order have nothing turn up and be refused a refund by paypal because i'm out of the 60 day period. My advise if you havent bought this deal already dont do it!

is it one code per purchase on very or can you use more than one at once?

Not sure what to order yet. Ordered from a prev deal fifa for 33, uncharted is too far away. hmm recommendations?

Very saying code invalid?

Very saying code invalid?

Very saying code invalid?

Thanks, seems to have worked after struggling with a very slow website. Might have bought 2 vouchers by mistake, but code came through quickly and worked on the very website after registering with new details. Free delivery to local shop. Hope it arrives in time with no headaches!

Ok, you have to make sure the total amount comes at over £40 for the order to go to the last page. I ordered an 1 year PS+ card with click and collect (so zero postage costs) and it would not go to the last confirmation page where you put in your details. So, I had it delivered to my house instead (£3.99 postage costs) and I am now at the last confirmation page.

Just FYI, I did the Groupon voucher last time round, you pay for your pre order now on top of the voucher cost. Eventually it'll pay off, but I paid £75 to get the division for £25

Pre ordering an unreleased game that little is known about? Nah.

Just go with PSN or Xbox live store credit. You can buy whatever game you want.

Might not get the best deal but £50 will cover most new releases

I would not recommend Very. I ordered MGS V from them in March and it's still yet to be delivered 16 days after release date. I am also still waiting for customer services to get back to me.

Just pre-ordered Black Ops 3 with this but after reading comments i'm wishing i hadnt. Its not that good a deal anyway at roughly £35. Is it easy to cancel and order something else (not a pre-order) with the voucher?

pay with paypal if you can, no cashback needed, it takes the full £40 off total on very.com website

£50 xbox credit for £30 :smiley:

Exactly enough for forza 6 :smiley: with 1p left

Used this for FIFA. Cheers, OP!

New customers only. Last time I did this I ended up getting a groupon refund as the code didn't work. Sorry but not going for a repeat of that again.

Excellent deal. Voted to push this into HOT. :smiley:

If you pay by PayPal you don't have to wait for the £40.00 back. Good deal! Thanks OP! <3

Thanks OP. Bought a new Dual shock, hope the cash back works for a better discount :smiley:

Upon dispatch the refund is done automatically. Takes up to 10 days from that day.

They charge the full amount and refund the £40.00 on dispatch. Read the fine print!

I paid with PayPal and only paid the postage difference (£4). That is all that has gone out.

So this should work to bring FIFA16 down to £30, right? (originally £50)

Has anyone pre-ordered from them recently? A lot of games which have already released are still put down as pre-orders on there, like Until Dawn and MGS5. I don't mind waiting a few days because of the savings but don't want it to be excessive.

So this should work to get FIFA 16 for £30, right?

http://www.very.co.uk/playstation-4-fifa-16/1461282522.prd

So this should work for Fifa 16 right?
http://www.very.co.uk/playstation-4-fifa-16/1461282522.prd?_requestid=357623

how long does it take Groupon to email you the code? I have recieved nothing.

Created an account and got a "Welcome to Very" email, but the code comes up as invalid.
Spoke to Groupon, they said it could take up to 3 days for the code to activate.

yeah the top field worked and accepted the voucher but it wouldn't let me input card or paypal details to complete the order

yup definitely a new customer

I got it working with Uncharted 4 (£42) but could not get it to work with psn 365 plus (£40).

I think you have to order items over £40 and they have two places where you can enter the code, the top one worked for me and the bottom one never worked.

Are you a new customer? If not, that might be the issue.

Are your forced to make a Very credit card to pay? Paypal does not seem to work or I dont see where I can enter my CC details.

Got £50 of PSN credit for £30, with click and collect. Not bad. Thanks :-)

Scratch that last post, anyone have their code coming up as invalid?

ordered it!

Ok, I received my voucher but how do I use it? There is no code present.

Used it to order FIFA, Thanks OP!

Ah. Well I've ordered now so hoping it all goes ok lol. Hope your issue is sorted soon! :smiley:

In that, the customer service is terrible. I had a code which was valid but then they charged me full price. Still have no idea what is going on with my order as they are so unclear on the phone. Good luck!

My TCB when using a voucher (from groupon) was rejected for very, just to warn anyone...

I just bought one after I saw your post.

too late:( expired

I ordered my U4 copy already. had to use a vpn to open and order but dont know why - order has been accepted:)
cheers

Just used to buy some XBL credit. Cheers op.

It's showing £3.99 delivery. Is the only way to get free delivery by click and collect?

Can someone post a step by step? Ive never used groupon nor Very, may have to give it a try now! :smiley:

Uncharted 4 releases on my bday so I can get it for free :stuck_out_tongue: however this is an amazing price if Very honor it, I will just use the voucher on something else though.

Heat added

Miss leading post, offer should be for a very groupon voucher!

Bought it, but where on Groupon is the actual voucher code itself?

Ah right, thanks. Well I've never had an account with them so that's alright then :smiley:

The Shop Direct group always get voted cold on here, the vouchers are fine as long as you're actually entitled to use them as per the T&C's (new customer) but in the past they've taken back money because of codes being used that people didn't qualify for. Not sure if that's changed now with the way they charge the full amount and then issue credits afterwards.

Will a new email do? Or does it have to be a new address/card to count as a new customer?

Very is not good at all from experience I would avoid.

Can also pick up PS+ for a year for £20, if that's more your thing.

I wonder how the refund procedure works. According to T&C:
'If payment is made by credit or debit card Very.co.uk will charge the card with the full order total and then refund the £40'

Pretty painful if it's on dispatch :stuck_out_tongue:

Looks good to me :smiley:

Normally, I'd consider a Very voucher to be about the most insanely cold thing on the planet - colder than one of the brain freezin' Costa cooler drinks...

In this case, it seems like a Groupon code really, and thus should be just fine.

Nice one, heat!

why is this cold?

oh and its uncharted 4 - should be paying for whack for it anyway :smile:

oh and you cant include tbc in the price as its not guranteed

just a word of warning, very vouchers arent very popoular on this site