Complain to the company and not the OP. He's simply stating what the company say

Why not just state thats its a 3gb limit then rather than trying to dress it up?

I wasn't getting at op i was infact referring to the company sorry if i came across that way.

It makes me furious when they state unlimited and then hide the truth somewhere in the small print.

Three can offer unlimited at a decent price why cant others! o

Awful awful company.

You have been warned!!

Very bad service don't believe what they said i top up ten pounds and all of sudden it's showing my balance is 0.they said I use my data after top up. It wasn't activated my bundle. Last three months it was automatically activated. So its crap. I lost lot of money. Please I would not recommend anyone to use vectone as it is not good and loose ur money

I am looking for change ove, hence posted
http://www.hotukdeals.com/deals/monthly-sim-only-id-mobile-20-pcm-2000-min-5000-tx-ts-unlimited-internet-per-month-2244906

http://www.hotukdeals.com/deals/monthly-sim-only-giffgaff-20-pcm-2000-min-unlimited-tx-ts-unlimited-internet-per-2244896

http://www.hotukdeals.com/deals/monthly-sim-only-thepeoplesoperator-19-99-pcm-unlimited-min-unlimited-texts-31-gb-2244864

and discussion thread
http://www.hotukdeals.com/ask/roll-sim-only-deals-heavy-data-usage-2244813

"Voting with feet" as to say makes sense after all, so ordered this SIM, will see how it goes

Yes, they had some time down, all considered deal is good
at least value for money!

Vectone has really good price plans. But it's service is becoming bad beyond belief. Not the occasional glitches, but non-working internet, SMS for several days in a row, numerous call connection problems (both inbound and outbound). Tech support (assuming you can reach them) just logging complaints, but nothing gets resolved. Looks like some global company-wide meltdown, some people are already asking whether they are going bankrupt...

I would suggest staying away from them for a while.

I acrimoniously left vectone a while ago, I wished I had these warnings before joining them.
If you have opted in, keep your eyes and ears wide opened, they are very very sneaky.

BEST WARNINGS:
ciarandanielbyrne1#33
No customer service goodluck trying to cancel,
I wish Id paid £15 a month not to be with them hahaha

Gollywood#47
Awful awful company.
You have been warned!!

ihsan#71
Beware from this company
One of the worst company in uk

eangel786a#92
For the love of god do NOT transfer your number to these cowboys!

Their deals change all the time, customer service is non-existent.

I tried this for a month before deciding, when I bought the sim, calls to Africa were included. Next month it was not. If you see now, International calls are no longer included altogether.

Not worth moving permanently to. Its a cowboy setup. If you look online, you will see people have had a mare getting the PAC code to transfer their number out.

Try it if you can but don't jump in and commit your number before you're sure is my advice.

tonge77#93
Avoid at all costs. These are a bunch of thieves. My sim failed after two days, have still to get my £15 back AS THEY DON'T SPEAK HARDLY ANY ENGLISH then they had the cheek to take another £10 from my card after i had cancelled the debit. I have reported them to Ofcom.

gnowak84#68
CUSTOMER SERVICE BARELY SPOKE ENGLISH, and none of my issues got resolved. Other than that, I got a pac code without going through unnecessary conversations about your reasons, etc

Avoid at all costs. These are a bunch of thieves. My sim failed after two days, have still to get my £15 back as they don't speak hardly any english then they had the cheek to take another £10 from my card after i had cancelled the debit. I have reported them to Ofcom.

For the love of god do NOT transfer your number to these cowboys!

Their deals change all the time, customer service is non-existent.

I tried this for a month before deciding, when I bought the sim, calls to Africa were included. Next month it was not. If you see now, International calls are no longer included altogether.

Not worth moving permanently to. Its a cowboy setup. If you look online, you will see people have had a mare getting the PAC code to transfer their number out.

Try it if you can but don't jump in and commit your number before you're sure is my advice.

When I go to top up what do I ask them? For a vectone top up or for EE?

I still remember back when Vectone started up and they could be found in pretty much most bus stations, train stations across the UK with usually an Indian bloke behind a tiny white/green/blue stall bossing around 3-4 other Indians. They'd hand out so many that you'd probably sit on one on the public transport instead of a newspaper. Anyway I used to use them for international calls a while back and the first instance I encountered a problem their customer service was so atrocious that I waited around two weeks before I finally got a reply to the issues I encountered and even that was a pathetic copy & paste robotic reply. Personally wouldn't ever go near Vectone and if you do just make sure you don't take your main number with you because you probably won't be with them that long.

I have this sim card in my phone The customer service is terrible.

Not putting anyone off just check vectone with scamadvisor.com just how reliable the sight is.

Vectone use EE

Is that the same as tesco?

surprise that this provider is still there

Would you be able to use in a iPad in Italy,looking for a data sim to take on holiday.

TalkTalk also offering unlimited calls,texts, and data for £12. But think they use the Vodafone. So no good for me in my area with there patchy 3g coverage. However the 2g is excellent., if you do not need data.

I have vectone sim as on the bundle I have I can use minutes between UK & international, which works for me. I find the network is ok as they use EE and I am in an area with decent coverage. However Customer service is non-existent. They messed up my number porting and for 3 weeks my number wouldn't work. However since then I've not had a reason to call customer service so am happy to continue using it.

Tethering - while not allowed. Occasionally in case of emergencies I've managed to use it without getting any warning or issues. However technically tethering is not allowed and it is very easy for them to spot it - maybe I've just been lucky.

talk talk mobile have a great deal on the voda network

I'm not 100% sure, but you can order sim cards for free and try it, yes I would also like the answer

Now, this sounds just like what I've been looking for. I do have a really (probably!) stupid question though...

Is this scenario possible? I.e. how I read all the blurb and T's & C's etc - If you were to order two sims - when they come and you put them in the phone(s) and activate them, you could then make Vectone to Vectone calls for free without ever topping up? It seems that as soon as you activate a sim, you are on the "Starter" tariff - which INCLUDES V to V calls/texts. It only changes to "Standard" tariff when you first top up (which still includes V to V) - but what if you never bothered? I can't see anything in the blurb that states you've GOT to top up. Just that you have to USE the service once every 180 days. Not make a CHARGEABLE call...

Now, someone with a better thinking head on than mine - please tell me where/if my logic is flawed. If I'm wrong, it still seems incredibly cheap though - only £12 a year (£1/month Pocket Saver) for an emergency phone that'll always have minutes/txts/data on.

Thanks for pointing this out keebb9.

Regards, Phsy.

When you click on the bundles all there offers are coming soon, there's nothing live/active

Looks good for me.

Has anyone tried http://www.kingdommobile.co.uk they look like a good offer for £10 bundle.

The whole data usage thing is just a con. You think it really matters to the phone companies how much data you use?

I was with Vectone for a mouth on Pay as you go. Costumer service seemed quite good to me.

But I kept having data connection issues. Some times there was no data connection, other times there was. When there was it was good speed like 8meg. Might of been my phone though or settings. I'd be interested to see if any one else has this issue. As would go back to them if I could sort it out. Also ported my number in and out, and no problems.

Their customer service is absolutely ****.

Beware from this company
One of the worst company in uk
In 20 days they have charged me 45 pounds when I want to leave them. I have also buy there £15 package for everything unlimited. Will never ever use them again. Use this company on your own risk. No tethering and after oneday of continuous use they will reduce your speed to nothing.
Also note customer service is poor and you will be begging for your pac code when you want to leave

Its not pay as you go because the £10 doesn't last more than a month.

This company took ages to port my number over - I thought it had been lost forever. The customer service was atrocious - kept promising it would be done by the end of the day, and even "accidentally" hanging up if things got a bit tough for them. BUT... now it is all set up and running and I don't need to use customer services, their PAYG bundles are blooming cheap and I don't have any issues. No 4g but there is poor coverage in my area anyway.

I looked at this. The negative it is 3G only (no 4G).

Yes, you can't use tethering!
and network signal is low and so is internet speed.
Avoid it if you have similar deal for up to 15 quid. not worth it!

And also...how do you top up with this deal? Do you have to do it every month online? is there a chance you come to top up one month and you find the deal is not available anymore?

I need a sim card for my 11 years old son and I thought this will be good as I dont have to worry about him going over the allowance and ending with massive bill. My other option is the TalkTalk deal for £12 (we are their customer for broadband) but that offer is only for 12 months then it goes up. Any thoughts please...any better deals

I have used vectone before, its ok for unlimited calls and text and yes if your friends/family have vectone then V 2 V free calls is a plus as with unlimited calls it will hardly matter to you, their 3G is not that good and the customer service is awful , my view is stay away

Baware poor customer services but also don't trust them they removed access to smart rates cheap calls abroad after few months from my Sim. The only reason I had even bothered to get a Sim from them.This is only now for new customers?! I wonder if somthing like this will not happen to this tariff so unlimited will go away after few months, but would hope tariffs are better protected...

Good deal for unlimited, effectively 3GB of 3G data in a month (which is about 2.5GB more than I normally use) and after that an unlimited EDGE speed connection which is good enough for email updates etc.
I don't see why all the negativity. Hot.

a Indian company own it

Not bad, I guess 64kbits is too slow to stream video and probably audio too ?

I'd rather stick to whoever you're with at the moment, taking your number over, this hassle, that hassle and after a month or two this 'special' deal will be over.

Found these in terms and conditions:

(e) Unlimited usage is subject only to a variation of speed from 3G to 64 kbit/s for usage beyond 3GB per month per SIM.

(f) Vectone mobile reserves the right to withdraw or suspend the services or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering.

I got my sim weeks ago, was about to sign up for the £10 per month deal, then checked reviews, the majority were crap. So I sent their customer service a few questions, i got an instant reply saying they would reply within 24 hours.... that was 6 days ago.

I ain't touching them with my bargepole! lol

can't complain for tenner.

good deal, nice post and heat added.
some like to talk to customer services everyday like it's their best buddy and it's true this company is quite poor in that area, but for those that don't need it :smiley: ...hot deal.

Its a good deal by any standard! just received the EE sim with 100gb per month for 2 months. After 2 months may go for this.

Absolutely pointless advertising unlimited internet, then putting a speed limit on anything above 3GB.

Cold cold cold.

Yeah, they are cheap but the connection speeds are woeful and customer services a joke.

Awful awful company.

You have been warned!!

I meant heat added! Oops

Good deal son! All those snobs pack it in, it's a fair deal! Hate added

Vectone uses EE

Nice find bud. Have some heattt

But you can order a free sim from the site and then get it contact with customer service to confirm

do you have to manually top up and add this package each month or can you automate it?

No customer service goodluck trying to cancel

I wish Id paid £15 a month not to be with them hahaha

Thank you to the person who put a picture up of the deal

I thought that my phone would be locked to O2

Is that the same network as Tesco and can you take your number with you?

and for the comments regarding tesco- I believe they use O2 but not sure why that would matter?

For an unlimited minutes deal, this looks pretty decent?

Can I some how edit the title and change it to 3GB data? I can't see the option on my phone.

I agree mate, I use 3 with my one plus one, 15 quid a month and use 6gb plus. Three are top notch imho (thousand times better than when they started up)

They use EE and yes you can take your number.

But someone has highlighted that you only get 3GB data , so if you are after some more data the this might not be the best deal

Thanks

double post..sorry

I wasn't getting at op i was infact referring to the company sorry if i came across that way.

It makes me furious when they state unlimited and then hide the truth somewhere in the small print.

Three can offer unlimited at a decent price why cant others! o

Reading some online reviews the Customer Service seems non existent.

Yes you can transfer your number by calling 322 and they use EE

what network do they use ?

What's the fair usage policy though?

vgood find tethering ??

Complain to the company and not the OP. He's simply stating what the company say

I'm not sure, after looking online I think it's 3GB, I'm not entirely sure

Found it, above 3gb usage speed limited to 64kb per second, good deal for the price though

When you go on the link, scroll down and the deal can be found towards the centre of the page.