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DealExpired
 RETENTION DEAL * Sky TV 50% off TV, 35% off the multi-room subscription, and a £100 credit. £33.01
Source: HotUKDeals | Deals > Entertainment
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Opening post
whboy
12 Sep 14
I know I am probably wasting my time here, as retention deals are always voted cold (which seems mad, as it is better to know that you can push for a deal, than not), but here goes...

My Sky contract entered it's final month, so I rang up to cancel. They offered me 20% off, which I declined, as I had 50% off already (all channels apart from movies, but the 1 multi-room box was at full price costing me £46.75 p/m following the recent price rise). I then received a call a couple of days later. They have offered me 50% off TV, 35% off the multi-room subscription, and a £100 credit. This works out to be £33.01 p/m, if I see the 12 months out. The interesting thing is that the offer is for 12 months, but I am not tied into a contract, so can cancel at any point. I could have also added the movies which would have cost £37.26 p/m, but I don't think I could justify those channels as never watch films. Overall this works out at a 55% discount.

I know this is likely to go cold, as people get annoyed that they do not have similar savings, but I hope it does help someone.

Let the boo boys commence...
Top comments
WaftyCranker
12 Sep 14 100 #33
And you value your time so little that you click offers on this site that you have no interest in just to **** off people that are interested ?
If the deal is not for you then please don't click on the link.

At least the OP made an effort to share a deal which is more than you have managed to do since you became a member 5 months ago
varunax
12 Sep 14 54 #1
thanks, this kind of information is extremely useful, when the time comes for us to negotiate. these kind of info should be encouraged, and forms major part of social intelligence
schnide to nelsonovic
12 Sep 14 4 #117
Jog on :smiley:
mamboboy
12 Sep 14 3 #129
http://www.thumpertalk.com/uploads/monthly_05_2013/post-357069-0-06109400-1368498616.gif
All comments (465)
varunax
12 Sep 14 54 #1
thanks, this kind of information is extremely useful, when the time comes for us to negotiate. these kind of info should be encouraged, and forms major part of social intelligence
whboy to varunax
12 Sep 14 #3
Glad that someone thinks so. I think my sums may be a few pennies out, but the saving is 55% pretty much. It will be even higher if I go through this process again a month before the end of the football season, with them not having the Champions League next season, and no football over the summer.
fishmaster to varunax
12 Sep 14 1 #32
Not sure I'm getting the major social intelligence factor on a Sky deal from Rupert Murdoch. I'm not sure major social intelligence is defined as buying a product from a slimy media dictator, not my vision of the new order anyway.
BrianM to varunax
12 Sep 14 2 #142
I contrast I think these sorts of posts should be highly discouraged! They are too customer specific!
notahoarder
12 Sep 14 #2
Mines expiring in two months, hopefully they'll offer me the same :smiley:
kevanlinton
12 Sep 14 #4
excellent comments ,will use this myself soon
kilboy
12 Sep 14 1 #5
Aye I ended up at £32 something a month with top tv pack, 1 multiroom and movies. But I did have to sign up for 12 months.

Wish I'd cancelled every year instead if being lazy :smiley:
m15chief
12 Sep 14 #6
Called, managed to get similar saving. (45%) for the Family pack (everything except movies and sports) for £18pm instead of £33pm
mk3
12 Sep 14 #7
I phoned to cancel my TV the other day as out of contract, was offered nothing to stay ended up arguing with the advisor (about additional charges) and cancelled my phone/broadband within the hour.
Good saving for those who watch it a lot I didn't
ashleyrunt to mk3
17 Sep 14 #338
Same here been with them for years, told them i was cancelling TV as couldn't justify that amount of money just to watch a couple of programs i couldn`t get elsewhere. Advisor was snotty and wrongly threatened addition charges also which i put him right about which made him even snottier. Getting my own back though with NowTv box inc 4 month entertainment (12.99 inc p+p) and side loaded Plex (RarFlix) onto it can now watch just about anything now for nowt Happy Days (-:
WillPS
12 Sep 14 1 #8
I expect a minimum of 50% off at Sky. This about sneaks in when you factor in the credit.
montana78 to WillPS
17 Sep 14 #306
I agree. you already have the setup and equipment so all theyre doing is supplying the channels. So its better for them to make 50% of lots of people than 0.
brandlew
12 Sep 14 #9
I left sky for 4 days and when i went onto my account they had a offer on for 50% off - i decided to go on the online chat and the guy offered me 60% off of any chanels - but i am tied in for 12 months :0 Worth having a chat.
JC82
12 Sep 14 2 #10
just cancelled mine ......... its cancelled...... no offers
Sam5001 to JC82
12 Sep 14 #65
they will phone you before they switch it off with an offer, don't accept, then they'll call you again after it is disconnected to offer you half price with no contract and free for 2 months. Accept that if you still want sky.
lou.chou to JC82
13 Sep 14 #168
Same for me. Best they could offer was like £1.30 off for the next 6 months. I actually laughed out loud when they did.
hairyboxxox to JC82
17 Sep 14 #276
Wait the offers will start arriving in your email and or home address box
queensclose to JC82
17 Sep 14 #296
theres a lot of factors customer service take into account. one is if you dont have virgin in the area then you are unlikely to get 50%
WalkerboyUK
12 Sep 14 #11
Handy information - I'm due to phone them in next 2 weeks to renegotiate my current package.
Problem I have is that I can't go elsewhere at the moment.
Virgin don't supply where I live, and BT and others will only supply TV if I take up broadband/phone. I'm tied into Sky phone/broadband for another 15 months.
paulrayment to WalkerboyUK
12 Sep 14 #97
They don't know this. I always use that blag and I can't get any due to the way my apartment is set up.
hutchir9
12 Sep 14 1 #12
Cancelled two weeks ago, no call :disappointed:
brandlew to hutchir9
12 Sep 14 1 #14
go onto your sky online account and see if there is somekind of offer on there, if not contact them by online chat and see if they can give you 75% off - always aim high. See what they offer you :smiley:
dawscat86 to hutchir9
12 Sep 14 #79
Get onto the sky online chat and have a go, better deals available.

My sky ran out recently and no call back after a week so tried online chat. They almost instantly offer 50% off when you online chat.
I got 60% off everything and added half prices multi room soon after, for the whole package I pay £37, get online and have a go
chris88
12 Sep 14 3 #13
Sky phoned me up a week ago to offer me 75% off for the year I was thinking hell yeah but when I said will it cancel out my current contract he said oh didn't think you where still with Sky, I'll update our records and hung up :neutral_face:
griff77p
12 Sep 14 1 #15
Wanna ring up and cancel mine I pay £70 a month for the movies and sports all channels. But haven't got the balls to get a retention as kids would go crazy without tv.

Any advice how to get discounts ???
holliej2512 to griff77p
12 Sep 14 #84
the cheekier you are the better lol
BritishDragon to griff77p
12 Sep 14 #87
Grow the balls?
spiritoflife to griff77p
12 Sep 14 #149
just phone up and say you want to cancel. The retention team will offer you a discount although will not be as good if you cancel completely
JAIP to griff77p
13 Sep 14 #157
Give your notice to cancel and see if they contact you, if they don't cancel your notice.
(or just buy a sky doggy box)
Asam47 to griff77p
13 Sep 14 1 #181
Are you for real?
benshere to griff77p
14 Sep 14 #246
Try them with Netflix only and see how they get on (maybe something like an Apple TV too) my nephews are content with it.
ahjltaylor to griff77p
17 Sep 14 #337
ring them up - threaten to cancel and usually the day before cancellation they will call you with an offer to "keep you". Last year I ended up with almost everything half price - this year is the same old conversations just trying to get to the organ grinder not the monkey!
billbennett1 to griff77p
18 Sep 14 #371
What channels do the kids watch? Would the Now TV ents pack suffice?
jaypr
12 Sep 14 1 #16
I got numerous phone calls, emails and letters from Sky when I cancelled and went to Virgin a month ago but it was still cheaper to switch. So far I'm happy with VM, the broadband is fast and the TiVo box is nice and intuitive, much more so than the Sky HD boxes.
Roz4u
12 Sep 14 #17
Cancelled last weekend, as I was only offered half price phone line rental (I have Fibre optic + Phone + TV).

Fibre optic + Phone -- I am in contract.
TV - Completed 12 months contract in 2012.

As I wasn't watching much of TV (Thanks to my Netflix & Amazon Prime Instant subscriptions in deal), I chose to cancel my Sky TV Subscription. I planned to stay with Sky if I get a good deal. But I was only offered half price phone line rental which is 7.5£ pm. So I chose to cancel my TV last weekend.

No calls/mails as yet, asking me to come back. But honestly, I am not missing Sky TV as I anyway get the freeview channels + Netflix + Amazon Prime instant.
BFLEM
12 Sep 14 2 #18
I got offered 33% off for the next 5 years and I still would not rejoin,left them in Feb best move I ever made saving £60 for the pleasure of watching there adverts.
Sorry the deal is cold.
Overseer
12 Sep 14 #19
If you are out of contract, just ring them up and say you want to cancel - you have to give 30 days notice. I'd imagine they'd offer you something there and then, but if not say fine and wait, they should ring you back within those 30 days to offer you something. If they don't you can just ring back in the last day or so and say you have changed your mind.

I'd imagine because you are paying £70 a month you'll be offered a discount on your first call. Holding out gets better discounts though.
pedd
12 Sep 14 1 #20
there's no virgin media in our area, so I'm stuck with Sky, but I'm prepared to have a week or two disconnected to get a deal. Thanks for this OP...
2muchmonth to pedd
17 Sep 14 #305
you go
boomish
12 Sep 14 #21
I did exactly this deal and I must say after 15 years with Sky who offered me 50% but when I phoned, it wasn't 50% off everything and after begin passed to 3 different Sky sales people not giving me any kind of retention deal I gave up. Fortunately,I got a much better deal at Virgin, £70 cash back from quidco, an extra £50 to my brother with an existing customer recommendation, & I even managed to get a 1GB Tivo box half price. The Tivo has been a bit hard to get used to but it does way more and the Broadband is fantastic, lots of people said customer support was poor at Virgin but so far they have been brilliant, a definite recommendation if you want to save money.
Phila4
12 Sep 14 2 #22
We cancelled sky in July after 25 years. Had HD, full package of movies, sport etc. and 3 multiroom boxes. We were paying £94 per month and they were going to raise it by another £4. But we decided we just never really watched much other than terrestrial channels mainly, and rarely ever watched films or sport, plus the cost had just got totally out of hand and beyond reasonable..

So cancelled. Had a couple of calls before the 30 days were up and one call after but they never offered any specific offer or deal to keep us to stay. Certainly nothing like 25% or 50% off this or that. Having heard so many stories of deals they offered people when cancelling I was expecting a deluge of calls and offers, but no, nothing other than them asking why we were leaving and was there anything they could do to keep me.

Disappointed really as I wanted the enjoyment of telling them to stuff it but they really haven't offered anything. So we're £94 better off a month and do we miss it? Nope. Should have done it years ago.

So all I'm saying is that don't count on getting a good deal to stay - I've seen enough stories of wildly varying offers being made so one wonders why they don't stick to one type of special deal to keep you to stay. A 25 year customer paying £94 per month would surely make us one of the best customers to keep - but they have done almost nothing to get us to stay and certainly made no offers of any discounts. Very weird!
westeight
12 Sep 14 #23
Cold.

Just because Sky = fail.
plath
12 Sep 14 #24
i'm OoC on the variety package any chance I could get a better deal w/ sky?
stevie300online
12 Sep 14 #25
I guess Sky would be aware of these forums and would monitor when these types of posts come in and may tie it up with a load of people trying to get discount off the back of the information shared. As such, if you don't get the offer of discount straight away then you may need to play the waiting game and be prepared to cancel and then join again later. For some it would work but I'd be surprised if Sky automatically offered 50% discounts every time they were told of intention to leave. They must look into past history on what a customer has spent per year and how long they have been a customer.
littlebb
12 Sep 14 #26
Griff77p
Ring and say you can't afford it. If they don't give you a good deal say you'll leave. Normally just saying it is enough to get passed to retention dept. If they don't give you anything say you'll think about it, ring in a couple of days and try again. Normally you'll get some discount.
We've done this for the last 5 years and only ever paid a max of 50% of price quoted. Only been without sky for a total of 2 weeks as last time they only offered 25% discount.
Whilst the time without tv wasn't a bad thing for the kids (imo) we used dvds for those melt down moments when I needed a quiet time. Lol!
They then rang with a better deal. :smile:
ReflexReact
12 Sep 14 #27
Hot, if you can get it. I am due for renewal later this year and will be following this pattern. If Sky say no and don't offer me something like this, I'll leave.

It's their call...
chrisharry12345
12 Sep 14 #28
I got 50% off for 12 months off all tv (hd/movies/sport) even thought I had it 12 months at half price previously just by negotiating in live chat on the site and asking for it. I didnt even have to threaten to leave this time :smiley:

No Virgin in my area so no reason for me to leave
stevie300online
12 Sep 14 #29
Having just read Phila4's comments just as I posted mine, perhaps it is just pure luck then?
dude1974
12 Sep 14 #30
I tried that last week , the best they offered me was 25% discount for 6 months which i declined but then they phoned me back with the same offer at least 5 times. Don't hold your breath might work for some but not all.
dhope
12 Sep 14 #31
Posted a similar deal about Fibre that got moved to Misc for some reason. May help some

http://www.hotukdeals.com/misc/sky-fibre-unlimited-12-month-renewal-ymmv-1993637
WaftyCranker
12 Sep 14 100 #33
And you value your time so little that you click offers on this site that you have no interest in just to **** off people that are interested ?
If the deal is not for you then please don't click on the link.

At least the OP made an effort to share a deal which is more than you have managed to do since you became a member 5 months ago
andybriggs03
12 Sep 14 #34
Does anyone think this is a good deal i just got

12 month line rental 9.99
Free broadband for 12 months
sky entertainment + extra
multiroom
+free sky hd box
+free £49 box
free sky movies for 1 month
100 marks and spencer voucher

im not bothered about movies or sports thats when premiums start going through the roof i just use xbmc for the movies and sports i want to watch :-)
pedro47
12 Sep 14 #35
I pay £7 per/m for Sky plus basic Sky and variety inc euro sports
pedro47
12 Sep 14 #36
I pay £7 per/m for Sky plus basic Sky and variety inc euro sports
WaftyCranker to pedro47
12 Sep 14 #66
Any chance of sharing more details with regard to your good fortune ?
herrbz
12 Sep 14 #37
I appear to be in a rolling contract type situation. I've been trying to persuade my wife to let me cancel for a while, to try and take advantage of a retention deal, but we've got so many recorded programs on Sky+, we're afraid of losing them.

What exactly happens when you cancel? Are all your programs deleted, with no functionality from the Sky+ box?
bigdeal66 to herrbz
12 Sep 14 #39
Yes,very nice of them,block all recordings and block the box from recording.
WaftyCranker to herrbz
12 Sep 14 #68
As far as I am aware recording and playback functionality are disabled but the recordings are still there. You could use a scart lead to transfer the recordings one by one to a HDD or DVD recorder before you cancel.
kirky666 to herrbz
12 Sep 14 #81
the programmes stay on the box but you can't watch them without a contract - you can watch free channels on the box but you can't record them
bigdeal66
12 Sep 14 #38
Left sky over a year ago,last offer was all channels including sports and HD but no for movies for £12.50 per/m

as somebody else has mentioned,hate paying to watch 15 minutes of adverts every half an hour !

still don't miss it,lots to see on the internet if you Google it for free :smiley:
bunkum100
12 Sep 14 1 #40
I was out of contract and paying £48 a month for TV (Variety pack), unlimited broadband and phone. Rang up yesterday having checked out what the competitors offered and just said I was out of contract and wanted to reduce my monthly bill, they asked how much by, I said nearer £30 and they came back with £24 a month for 12 months and a new free HD box (currently got a 2nd hand one off ebay). I was perfectly happy with that, I'm quite happy with the service from Sky and less hassle than leaving.
pehaw
12 Sep 14 #41
We've been on the 75% off deal for two years now.

It is expiring now so I rang to cancel.

I was offerred 50% discount. Said Thanks but No Thanks as that aint as good as I'm getting at the moment.

Went through with the cancellation - haven't had a call yet but I expect to get one.
Triads to pehaw
12 Sep 14 #44
Exactly the same as you. I've had one call offering 50% discount which I refused and the guy said that the 75% deals were finished and not coming back. I told him I still wasn't interested, I fully expect to be called within the next week with an offer for 75%.
Overseer
12 Sep 14 #42
Unsure why some people didn't get any offers. I rang up to cancel about a month ago saying I wasn't happy with the prices going up again and I could go somewhere else and get intoductory offers. They first asked what TV I watch etc and asked about removing packages - told them to forget it and she suddenly said there was an offer on my account as I had been with them for 3 years. I got free broadband (16 meg unlimited), the variety pack free and some other kind of discount for 12 months.

I'm sure I could have got more if I had waited, but I rang on my day off and didn't want the hassle of rining back/waiting for their call.
herrbz
12 Sep 14 #43
Oh dear. Better check which programs are on Netflix etc and watch the rest this weekend haha
jonnybravo
12 Sep 14 #45
Is that including Lind rental?
aabarcellos
12 Sep 14 #46
The VMware looks good
whboy
12 Sep 14 1 #47
If anyone has recently got the 75% off or does get it in the next couple of weeks please can you update the post? Thanks in advance.
blitzmmccv
12 Sep 14 #48
I need to give them a call my sky is out of contract and im paying like £83 a month. Sadly im not in a Virgin Media area.
sylhety
12 Sep 14 #49
These deal not for Everyone,because you paid full price for one package that's why you got discounted price for the next 12 months. Cold
whboy to sylhety
12 Sep 14 #53
Incorrect. The last 12 months I had 50% off. The same as the last or 6 years. Prior to that, I did not have Sky.
Creatzy
12 Sep 14 #50
The reason these deals NORMALLY go cold is because each retentions deal is customer specific
based on many factors.

.How long you've been Sky customer
.How much you pay a month
.Do you have Sky Talk
.Do you have Sky Broadband

Each advisor has different options for different customers

I also (48hrs ago) got 50% off for another year, but no £100 credit

because this is Heat for yourself and nobody else (and this is a deal site) i will have to vote cold

but nice deal you landed yourself
GamerDan
12 Sep 14 #51
I've been a sky customer for about 8 years and had 50% off for the last 6. the first few times I called they gave me the discount there and then. Now it takes a bit longer but they always call back just before it ends or send a letter. I'm going to cancel next time even if I am offered the 50%. Will hold out for 75% but like others on here I am using Netflix and Amazon a lot more now and think I can live without it.
jondarcy
12 Sep 14 #52
Mine is up for renewal this month, I was going to try something similar, so its good to know roughly what to aim for as a target price
GamerDan to jondarcy
12 Sep 14 #56
just call them and say you want to cancel as it is too expensive. They will try to get you to remove packages to make it cheaper but just keep saying you're not interested. If they don't offer you anything straight away (I'd probably guess about 25% if they do) just say it's still too much. I can't speak for others but in my experience they always get in touch with a better offer before the subscription ends.
Donkii
12 Sep 14 #54
I cant remmeber the last time I paid fully for Sky, I have nevr had to actually say I was going to cancel, I just ask what can they do for me and negotiate. Its usually between 30-50 percent off. The Broadband is on a different contract so I call up about it also and usally get a number of months free or half price.
selecta
12 Sep 14 #55
For those who haven't received any offers from Sky even after threatening cancellation or after cancelling..you just have to wait it out.
When my sky contract came up for renewal, I asked for a reduced price, and the best they said they could do was reduce the monthly bill by £5. So I left. Moved to plusnet fiber and got a humax box for freesat.
Since about 2 months after cancelling sky, I have been receiving letters from sky with '50% off everything' offers..Am yet to move back to sky though. Happy with my current setup..
murkymango to selecta
12 Sep 14 #110
Got the same setup as you now...They sent the 50% off letter after about 3 weeks, but then they phoned the day the letter arrived offering 60% off :man: I tried to bag 75% but they wasn't having none off it...but then they said they would give me £50 credit also. So I now have the family bundle for £13 @ 8 months(Not into sport, got lovefilm/Netflix for movies). Will then cancel again............:laughing: Think I deserve a deal after being a paid up member for the past 16 years.
ScorpionKingv3nom
12 Sep 14 #57
Had sky for 5 years, and always managed to get at least 50% off.
Though this year, i waited for my services to be cancelled as i rang about 3-4 times and couldnt get better than 25%.
As soon as it cancelled, got onto the online chat, offered me 50%, i cheekily asked, do me somethung better, gave me 60% off, and had multiroom, (at normal price), sports, movies, multiroom, hd all works out at about £41.
I'd never pay full price for Sky.
R2D2
12 Sep 14 2 #58
its crazy that you have to question yourself before you post a deal isn't it...If you think it's a good deal just post it. Some people just have issues with certain companies and hit cold and then the sheep follow...Sky is usually one of those companies so you have done well here!
whboy to R2D2
12 Sep 14 1 #59
I am very surprised this has got hot, I was expecting it to be minus 100 at least!
nono2522
12 Sep 14 #60
I've had sky in for 10 years since moving out of parents and never paid full cost. I'm currently on 50% discount on full package after threatening to leave, was actually going through cancellation order over the phone when "suddenly it popped up" to the advisor I could get half price for 12m.
Just ordered multi room for £2.50 per month for 12m with free equipment and installation too. Just have some balls be dead nice on the phone, give them a sob story about how u cant afford it and try to cancel, they'll offer a great deal. Always have for me.
mastahpeo
12 Sep 14 2 #61
http://www.sky.com/comebacktosky

That's the link that gets you 50% off if you're rejoining Sky. Well it came through my postbox when I left them couple months ago the sent me that. When you go on it asks you to enter the chat with them to rejoin so just blag your way to a better deal or settle for 50%
Burlz
12 Sep 14 #62
What annoys me with Sky is they openly offer new customers every deal under the sun but when it comes to customers who have been with them years they do nothing. (Unless of course you basically have to threaten them that you'll leave them).
braveheart9857 to Burlz
12 Sep 14 #63
And try and reconnect you back on a contract even when you said you were leaving them - naughty Sky!!!
WaftyCranker to Burlz
13 Sep 14 #201
Same thing with the AA and RAC - thats why I swap every year.
jgmellon
12 Sep 14 #64
Everyone expecting Sky to turn around on the phone and offer 50% on the day they cancel.

Give it a few weeks then you'll get an email or something with the 50% offer. I managed to go from £90 a month to £38 and £50 credit, this was 4 weeks after I'd been disconnected.
Gollywood
12 Sep 14 #67
Why would anyone want to commit to 5 years of 30% off when the MINIMUM deal they offer every 12 months to leaving customers is 50% (can be 75% off & in some cases free for x months)

I dont factor Cashback into this as its simply not guaranteed
5Rivers79
12 Sep 14 #69
Cancelled after my first year of sky when i had 50% off all TV packages. Did not get a call and eventually sky TV cut off after the 28 days.

2 months later I received a letter with 50% off all sky TV packages and that offer runs till 25th of September. However, I'm thinking about holding out till I receive a 75% offer as I'm now using Nowtv with the included 3 months of movies, showbox, vipbox and mobdro for all sports and movies.
matbuufo
12 Sep 14 1 #70
Or people who can't get a TV signal any other way because they live in the sticks ...
uni
12 Sep 14 #71
i got sky for the first time a year ago with a 50% off offer and got the tv only package that gives everything except sports and movies. i never watched it much, and there was a period where the cable fell out of the dish as the installers did a crap job so i used my youview box for a few weeks as i was away from home a fair bit, so used to not having it. at the price i was paying it was okay, but i wasn't going to pay full price so i just called and explained i wanted to cancel as i didn't use it much and didn't want to pay twice what i was paying. they initially offered £10 off the full price, i said that was still more than i'm paying so no. they then asked what channels i watched in an attempt to give a cheaper package but that was a no go. so then they said they would give me it for half what i was paying, so the 75% off. i thought they may have offered the 50% off or i'd have to cancel and get a 75% offer a few weeks after being cut off, but it was dead easy. i asked if i could add multiroom as i had a spare box, but they wanted full price to add that, and wouldn't discount it so i never bothered as i don't really need it, but for £2.50 it's fine and i still would be paying less than now and getting more

i wish i could get a better deal with virgin for my xxl internet as i pay full price. some people pay the same as me and get telly and phone etc included. the folks on here got piles more and for less money
Code_Red
12 Sep 14 #72
Similar to my experience, I had a 50% discount for 12 months then cancelled through Sky's live chat two weeks ago. A few days later I received a phone call offering a 35% discount, I rejected that offer then received a 50% discount(which had to be accepted during the phone call) which I refused as well.
MadJen
12 Sep 14 1 #73
I was with sky for one year. Got the £10.75 pm deal that was on here last june, also got £60 cb from quidco. Had the dish installed etc.

After 11 months cancelled. After around 2 weeks was offered 50% off which I declined. A few days before switchoff another call offering 50% again, I declined. Hung on for another month (you still get all Freesat channels through you box, just can't record or pause)

One month to the day after switchoff I was called again....FREE for 5 months with no contract and then £6.40 a month after that still with no contract.

Your recordings will still be there when you get reconnected.

Hope that helps somone
savinggrace
12 Sep 14 #74
Account due to end next Monday, only on basic package £21-50 per month (currently disc to £15.00 per month. 50% disc offered on original call, just phoned again offered 70% discount, £6.50 per month tied in for 12 months.
slllinky
12 Sep 14 #75
just got £10 off for the next 12 months....cheers !!
fkhan786
12 Sep 14 #76
I was going to cancel sky but they came up with this offer by giving me the full sky package Inc. Movies and sports. Fibre broadband upto 40meg. Line rental 24hr landline calls everything for £44. A month which isn't too bad.
golfer2007
12 Sep 14 #77
overpriced carp - got shot of these cowboys when i was lied to by one of their retention team. Offered me half price for 12 months but nothing on the system when i got the shock of my first bill. They did fix it in the end but never again. They're getting their asses handed to them by BT and desperately signing up people before BT take the BPL rights off them too.
dijital to golfer2007
12 Sep 14 #88
I was with you all the way up to "asses", then I stopped reading.
Mr Punch
12 Sep 14 1 #78
I cancelled at the start of the year. A month later, I got the 50% off call. Was just about to agree to it when I heard the guy next to my operator offering his customer 75% off. I said I wasn't going to bother if I was getting a worse deal so they upped my deal to 75% off with no tie-in. Currently paying £12.34 a month for all the channels other than sport. Everything in HD other than movies.
celerycelery
12 Sep 14 1 #80
If this fails and you have a little bit of cheek then let it expire and then sign up again, via quidco, as a new customer but put an a after your house number. So if you live at number 1 then sign up as 1a, as long as there isn't a 1a!! I have done this and had no problems. In a year I will cancel it and revert back to my original number.
ironcelt79
12 Sep 14 #82
Good deal if you can get it but I've never understood sky retention deals, up until the end of last month I had taken the full package they offer except sports and I also had multi room, broadband and phone line at a cost of circa £90 a month. I have been paying in excess of £70 a month since joining them some 10 years ago.

Yet when I called up for the first time ever to cancel the tv package all the guy would offer was half price for 6 months, despite a work mate being offered half price for 12 months the day before when he only had the basic package.

The tv has now been cancelled, no phone call/letter to offer a better deal since. Can't wait for bt to upgrade the exchange/cab to fiber now so I can tell them to go forth and multiply for that service as well.

I'm sure that's of no importance to anyone but I feel better now! Gooos fra bah :smile:
mamboboy
12 Sep 14 #83
Decided to ring because I'm on a rolling contract and paying a whopping £83 a month for sports/movies/multiroom... also because the second box is very dodgy (crashes/switches on and off/hard drive clicking).
Ending up speaking to an incredibly patronising Scottish guy who thought he knew it all - telling me the sky box problems are caused by circuitry in the house! Then tried to make me think I was talking crap when I mentioned the hard drive clicking... despite it being a common problem with Sky HD boxes as they get older - he even asked me to go into specifics about what makes the sound so I told him to use Google :laughing:

Then he tried to make it out like I was lying when I said about the offer TalkTalk gave me for Tv/Broadband (+Sky Sports)/Mobile... which is works out around £55ish a month if Sky was taken out of the equation.

I ended up getting so wound up by him that I just told him to let me cancel!

All I can say is stand your ground when you ring and don't feel pressured by them... I assume they are trained to be patronising and scare you into staying by making it seem like once you 'cancel', then that is... whereas the truth of the matter is, once the cancellation is 'processed', there's 32 days or something to change your mind, so the ball is always in your court.

...Now to wait for retentions... :smile:
dijital
12 Sep 14 3 #85
Hmm.. I do not have sky because there are very few programs I want to watch on it so, you would think I would agree with you. But, I think you sound like a pretentious ****.
ovverbruv
12 Sep 14 #86
called yesterday and got free bb, landline for £10 a month and 35% off TV, paying 24 a month for all 3
GemandJake
12 Sep 14 #89
Use code IF0J4HJ36A OR IF0J4HJ35C online or by ringing up to get a £100 high street voucher :smiley:
livreg
12 Sep 14 #90
Used to pay full price for the old Sky World HD package with ESPN and multiroom (about £80/month) but for about past 4 years have always received at least 50% off any package including multi room. Currently about 2 months into a 12 month contract at 60% off family package, £2.50 for multi room with a £50 bill credit works out about £134 for the year (c.£11/month). Always go through to retentions, be firm and stick your ground about cancelling and an offer should turn up via post/email/phone/mysky online account. Would never pay more than £20/month for family package with multi room as that's what its worth imo.
bigpapabear
12 Sep 14 #91
Just done mine using the online chat. Got 50% off and a free new 2tb box to replace one that keeps locking. I have the full package with two multi rooms. It's saved me over £500 for the year. And I didn't speak to anyone just a text conversation.
Go for it.
74zep
12 Sep 14 1 #92
I have 75% for 12 months on full package no HD (waste of time) and pay £14.75. I spoke with Sky the other day and they were telling me that anyone who has been with them for 5yrs or more should have a min 33% discount available to them and this still allows you to downgrade and upgrade your package and not be tied in.
This should be used by everyone as a starting point, then ask for such things as multi-room half price, hd, etc.
Telecoms
Fibre unlimited should be about £9.99 and line rental at £8.99-£9.99

Hope this helps.
blitzmmccv to 74zep
12 Sep 14 #94
I just spoke to someone and they obviously wasn't wanting to play ball. I've been with Sky for at least 8 years. I have the basic tv packs. no movies or sports, fibre internet and phone and 2 sky boxes and getting charge £83 a month i rung them up and they could only offer 6 months half price if i signed up for a new 12 month contract. Its a shame Virgin media aren't in my area.
pedro47
12 Sep 14 #93
I have been on 75% off for at least 2 years just cancel and they ask why say you can't afford it any more they will probably offer 50% off just say no it's too much if they don't offer better leave it for a while they will call you again and improve the offer hope this helps
scandarahar
12 Sep 14 #95
It must be pot luck - I phoned to cancel - been with Sky 17 years and was paying £80 for near basic TV package, BB and phone. Said they would take it down to £55 (had sourced BT sub £40). Refused and said just cancel. Got two subsequent calls in 30 day period offering £60 then £65 respectively. They also wanted me to pay for an Engineer re faulty BB modem.

Needless to say I'm now with BT and don't miss Sky at all. Well done those who can get good retention deals.
n64play
12 Sep 14 #96
i've never had a deal, threatened to leave a couple of times but they dont offer anything. got sky tv and bb, tv is out of contract but b.band isnt. think its worth trying the online chat?
MadJen to n64play
12 Sep 14 #101
You have to actually cancel to get the good offers :smiley:
Taksim_Red to n64play
12 Sep 14 #105
After you've been cancelled a few weeks you'll get a notice in your online account offering 50% off for 12 months. Seems to be the way these days.
Gollywood to n64play
12 Sep 14 #140
You have to give your 30 day notice.

If you don't then they know you aren't serious about leaving.
m1000
12 Sep 14 #98
Last month I got 60% off the day after my cancellation date by ringing up. Then went online and got multi-room half price with a 2tb box for 49.99 (which was posted here). All on a rolling contract. No £100 voucher doing it that way though.
coneill
12 Sep 14 #99
I would personally hold out for more as they can do better !!
coneill
12 Sep 14 #100
I would personally hold out for more as they can do better !! but hot
oranjuice
12 Sep 14 #102
I'm on exactly the same deal though if you go multiroom that means a 12 month deal. If you opt one box only then it's 50% off for 12 months but u can cancel at your pleasure. Sky called me 2 days after cancelling but I threatened to cancel two months ago. I then downgraded for a month, then cancelled last week. Good luck
dhope
12 Sep 14 #103
Dunno, I'm happy with my £5 for unlimited fibre broadband, and I don't bulk up that figure with other services (apart from line rental). Didn't quit, just gave them the sums on my alternatives.
ANDYwwww987
12 Sep 14 #104
Agree with above advice last year cancelled initially got offered 30 percent but said no about a week before cut off got call offerering 50 percent this came to end this month cancelled again and got offered 50percent straight away.
rickj
12 Sep 14 #106
2nd year on deal, last year 50% ,then cancelled when 12 months contract finished ,30 days notice went and I lost the service ,I then received a call offering 12 m free landline as I still had phone and broadband ,accepted this for another year and asked sales guy if any tv deals going ,sky phoned me back with 70% off for 12 months and free wifi hd box ,as a new customer ,also managed to bag a tb2 box for 49 to go with new multiroom subscription although this was due to cock up with billing .
Never pay full price ,but always go through retentions to get deals
bmehboob
12 Sep 14 #107
I was on £40 per month (a few pennies over). This included sports, movies and all the entertainment bundles, line rental, broadband (unlimited) and the phone.

However, my contract is running out and now they wanted to put it up to £55 for what I had before. I refuse to pay more. So have decided to cancel and rejoin with a goo quidco offer.
Tronads
12 Sep 14 #108
I went through the leaving process a couple of years back and the best they offered me was 50p off a month on a 68 quid a month TV contract. I told them to stuff it and terminated my contract in disgust. 4 weeks after leaving they wrote and offered 75% off to come back, which I ignored, then over the next year I got various calls and letters with differing offers, but none as good as that first offer. last time they phoned me I told them I wouldn't have sky back if they offered it me free for life. they don't bother me anymore.
djmattybigbig
12 Sep 14 #109
Just called them, instant £100 credit on the account, no need to mess about cancelling, had to sign up for 12 months but hey, would have done anyway. Thanks OP. :smile:
RookieSludizzle
12 Sep 14 #111
Heat from me, wish I had similar information for *Mobile Contract Renewals*
Beefy1976
12 Sep 14 #112
I thought I would share my story.

I had TV with one multi-room box, phone and broadband with BT.

When I called to cancel they didn't even ask why and that was that.

I called up after a couple of weeks to see what they could do and it was only 30% TV only even if I took their broadband and phone.

I called about a week later and the upshot is all basic channels (Family pack?), 2 multi-rooms, new free HD box, service existing boxes and re-guarantee for 3 months, unlimited broadband and phone with unlimited calls for £39 per month.

It's a complete lottery and depends who you speak to but remember you can cancel your termination at any time if you don't get a good deal.

Interestingly I contacted Virgin to see what they could offer and when I told them I was staying with Sky they slashed their price down to £45!
nigelbutler
12 Sep 14 #113
If you can haggle do it... Remain calm talk it through... You'll probably get something
raoulx
12 Sep 14 #114
Gonna get my mum to phone and sort it tonight..fingers crossed. Thank you for the post
nelsonovic
12 Sep 14 #115
Ha ha I love seeing the moaning and whining on these threads. When customers on on my phone asking for deals and the "do you know how long I have been a sky customer" nonsense it's pathetic really. Or the old go to "my friend/neighbour is only paying .. and I'm paying this amount"

All you people that treat sky as a necessity rather than the luxury that it is need a reality check.
schnide to nelsonovic
12 Sep 14 4 #117
Jog on :smiley:
Burlz to nelsonovic
12 Sep 14 #121
Ville would not be happy with these comments.
sylhety
12 Sep 14 #116
But you paid full price for the multiroom
schnide
12 Sep 14 #118
I'm on the online chat right now, and they're telling me that although there's a 31 day period before the cancellation goes through, it's likely that BT will have followed the cancellation request all or part way already much sooner and we'd potentially lose our BB and telephone line.

Anyone know if that's true? I've been on the chat for an hour and the guy is playing this pretty hard to the point of trying to scaremonger, it feels to me.
arpster
12 Sep 14 #119
At best this is a bit of advice that will most probably not be worth a carrot to the huge majority who try a similar moaning tactic...to call it a deal - is stretching the limits even of this site, where if you find a half price box of Daz in a Tesco direct in Hartlepool these days, people are knocking themselves out to vote it Hot

Ridiculously cold
groomoid
12 Sep 14 #120
I left sky about 5 months ago. Got a call offering me my previous package at 60% off. Family pack plus HD. Should be £33 something a month mine for £13.20. First month waived. 12 month offer but I can leave anytime. Not tied in. I can also ring up and get movies on the same deal if I want. It worked...... It got me back to sky. Good deal in my opinion.
nelsonovic
12 Sep 14 #122
You sound like one of my daily moaners
schnide
12 Sep 14 #123
I can't hear you jogging. Do you need help with tying your laces?
nelsonovic
12 Sep 14 #124
So not being happy with the truth?
nelsonovic
12 Sep 14 #125
Nope I'm fine think i will just sit here and enjoy everyone moaning and grumping

:laughing:
schnide
12 Sep 14 2 #126
Uh, okay.. whatever gets you off mate.

But you'll be on your own, as everyone else be watching their cheaper Sky :stuck_out_tongue::sunglasses:
nelsonovic
12 Sep 14 #127
While I'm laughing at all the crackpots and watching my completely FREE sky TV and using my FREE broadband and calling on my FREE phone :wink:
Nevwdr
12 Sep 14 1 #128
I just cancelled TV, told them I was gona move BB and Phone to BY but just did nothing, week later they ran up and gave me 45% off. Not great but risk free!
mamboboy
12 Sep 14 3 #129
http://www.thumpertalk.com/uploads/monthly_05_2013/post-357069-0-06109400-1368498616.gif
nelsonovic
12 Sep 14 #130
:laughing: ha ha ha
B BOY
12 Sep 14 #131
Cancelled a few days ago. Sky have been ringing non stop and I haven't answered them til today but I apparently wasn't in and they're phoning me back at 19:30. I have been a customer for 14 years and never had a discount from them. I have the entertainment package with HD and they are charging £38.25. I bought a Nowtv box with the movies and another with entertainment package. Quite happy to wait til they offer me a good discount - otherwise not going back. What should I settle for?
aventador1
12 Sep 14 #132
Has anyone tried to get a good fibre deal from them? I've tried everything but retentions so far. Do retentions do fibre upgrades?

My TV contract is up in October but haven't got fibre with Sky (have it with another company instead) would rather move my broadband to Sky if I get a good deal.
B BOY to aventador1
12 Sep 14 #133
£35 cashback and 6 months free on Quidco.

£35 cashback and 6 months free on Quidco.
spruceyb
12 Sep 14 1 #134
I got 60% off, and credit to cover first 2 months of service on Variety Bundle.
Then a few days later upgraded to Family Bundle (extra £5 but only £2 extra with discount) and went through TopCashback for ~£50 Cashback.

It's possibly cheaper to join as a new customer if you can (i.e in partner's name).
Variety Bundle is £21pm through TopCashback and £105 Cashback & £75 Bill Credit (although £25 setup cost)
21*12 = 252
252 - 155 = 97
So equivalent of £8.08pm (£11.84 for Family Bundle)

Although if you continue through the process the setup fee actual says £10 not £25 so even cheaper
Transformers to spruceyb
13 Sep 14 #204
That is if Sky pay out the cashback through TCB, some people say Sky don't pay out, you should read the reviews on their TCB page.
CLARKY213
12 Sep 14 #135
Just went online and clicked on cancel Movies, then got an instant offer to save £15 per month if I kept the Movies. I'll take that for now thank you very much!!!
ndeaville to CLARKY213
12 Sep 14 #136
How far did you go with cancelling the movies. I hit cancel. Put in a reason. Then the next click was cancel. But didn't dare to hit it
RuudBullit
12 Sep 14 1 #137
how is this a deal when not everyone is getting it.
mamboboy
12 Sep 14 1 #138
Nothing, but these Sky deals are always really random... most days a post like this would go freezing!
centurion
12 Sep 14 #139
I cancelled sky a few months ago. Don't miss it at all. I found that i only watched ITV, BBC,4 and 5 anyway. I am now on talktalk youview and if i wanted extras i can pay per month
psresh
12 Sep 14 #141
If u keep refusing to them they give 6-12 months free cancel anytime we had this twice
blitzmmccv
12 Sep 14 3 #143
Whoop de do you work for sky and are one of the many idiots we have to speak to on a daily basis that are clueless about their jobs.
marra
12 Sep 14 #144
If Carlsberg posted replies on HUKD. :smiley:
random_dude
12 Sep 14 #145
Cancelled mine a while back, no deals offered (even the one I already had for 1/2 price broadband) so went to Virgin and got a much better deal. Sky then set the debt collectors on me! barstewards :-) Won't be going back unless they offer me the moon on a stick.
theyiddo
12 Sep 14 #146
I cancel every year, and they always offer me 50%. When I rang to cancel last month they initially offered 25%, I told them it wasn't enough to warrant me staying, so the girl put me on hold, came back a few mins later and said she could not believe it, but somehow she had managed to get me 50%...and wait for it "this never happens". Nearly burst out laughing - remember folks - if you don't blink first, Sky always offer 50% off.
wakeywarrior
12 Sep 14 #147
I'd just caution anyone to record the call when you deal with retentions. I've never paid full price for Sky- always had a half price deal. Two years ago I got another half price deal for 12 months, then they banged the price up a number of months in. I contacted them and they disputed I had the deal for the whole year. After insisting they get the call recordings, guess what, they reinstated my deal.

This last year I did the usual cancel and got retentions calling as usual. Once bitten twice shy, and I agreed the same package with HD again for another 12 months half price. This time, I went through everything, reiterating and checking every point, making detailed notes and also notes of the time of the call, who I was speaking to etc, I specifically agreed everything would be on a 12 month contract with HD for 12 months. I checked and double checked even saying I was sorry to keep checking but last year they had not honoured what had been agreed until I asked for the recordings.

A few months in, HD movies switched off. Here we go again I thought , and contacted them. They claimed that the HD movies were only a trial period even though I could give them the name of the HD package, who I had spoken to, times and produce a detailed note. So I said get the call recording. After a few weeks of delay by them, they claimed it was all lost. But I could have the HD movies for £2 a month more now. By now I'd had enough of the sharp practises, and cancelled. It was the principle. The way the person dealt with me, disbelieving my version (despite their previous form and me requesting the call recordings) says it all. I vowed never to deal with them again.

Since then they have been constantly calling offering me an even better deal than I had when I cancelled. What shocking business acumen- try and rip me off for £2 a month, lose a customer, then end up offering it for even cheaper. Meanwhile, they lost a customer for life- I'm now on Youview, much better box, have all channels I watched with Sky from BT for 11 a month, have Netflix and an Unlocator account, as well as my Amazon Prime, The Prime I had anyway so I get the lot for £19.50 a month with worldwide Netflix.

As stated, I'd never deal with Sky again, even if they offered it free, and have not missed it one iota. I'm sorry to say it but people who pay full whack for Sky are just paying massively over the odds,
adampie86
12 Sep 14 #148
Good luck.i even had a voucher from amazon local for 50% off tv package.told it was valid by one agent when i tried to apply it was declined.took it right to the complaints team and nearly to ofcom and still only had around 30% off
benslatz
12 Sep 14 #150
I quit sky after 2 years. Stayed on with broadband after they offered 12months free line rental and bb for £10/month. Cancelled tv and said no to various offers they called me back about (i have new Freesat box)...2months after leaving they called and offered me free family pack with hd channels for 12months on a 12 month contract...I was quite suspicious as sounded too good to be true and they weren't really budging on previous calls. Anyway, couldn't say no to that and now I'm getting sky broadband with all channels except sports and movies for £10 a month.
Ad86
12 Sep 14 #151
Most of the time when you cancel they just let you cancel and you hear nothing more(I have on many occasions).

No one should be offered these 'deals' in my opinion as its totally unfair.
unreality
12 Sep 14 #152
Cancelled two months ago and been bombarded with offers to rejoin since on phone, by post and email. They started of at 50% and recently went to 60% plus £50 bill credit and no contract. If anyone is worried about cancelling, from my experience you'll be given ample opportunity to reconnect for a good price not long after.

Turned it down as I'm quite happy with Freesat for now, although I would bite at 75%.
billybobuk
13 Sep 14 #153
I'm currently on about 75% discount - phoned up to cancel - told them I'd settle for no less thatn 50% discount!

I currently pay £8.25 per month instead of £32
Morpheus_00
13 Sep 14 #154

What you have heard nothing on many occasions? dude, that is very Zen, but makes no sense here.
jay_leeds
13 Sep 14 #155
nice
sach1636
13 Sep 14 #156
Lot of comments. I have 75% off sky as retention deal with £50 vouchers.
izekial27
13 Sep 14 #158
I currently have 75% off with Sky.

I have top TV pack with movies (no sports) for £12.
eloo
13 Sep 14 #159
Interesting
Harryisme
13 Sep 14 #160
I didn't get the £100 credit, but I did the same thing couple of months back, they offered me 20% off, I refused, waited for them to call me and they offered me the half price deal I was on before and 35% off Multiroom, slightly better than before, didn't even know about the MR discount until I checked my recent bill.
eglons
13 Sep 14 #161
I assume you are posting this from your phone in a meadow somewhere?
markymark34
13 Sep 14 2 #162
I Wish I valued my time so little that I could click on deals that I have no interest in and post stupid comments. People that do that are either couch potatoes or need to get out more.....
roverite
13 Sep 14 #163
I did this a couple of weeks ago and managed to get 60% off their entire TV package, including HD and multiroom. I was very happy :smiley:
quidstretchy
13 Sep 14 #164
Imagine if you had to do invest so much time and effort into other transactions too.
Sky are quite literally a waste of time. If you want to deal with firms in this way then you deserve Sky
n64play
13 Sep 14 #165
So i talked to Sky on their online chat (selected the cancellation option), and they offered me 30% off per month, plus free HD channels and box sets. so paying less, and getting more. had to re-sign for 12 months on the tv, already have their b.band for another 10 months anyway. worth a shot!
Geordie Boyo
13 Sep 14 #166
Rang up on Thursday, as decided was paying too much for Sky, put through to retentions and said wanted to cancel as was too expensive. They offered me this deal.

35% discount on the TV Package (we have Family)
£10 off line rental (was £15.40)
free broadband unlimited (was £7.50)

its more than half off what we were paying now. Happy.

Discounts were for the next 12 months.
coco2007
13 Sep 14 #167
This totally depends on what you've had in the past. I was on half price deals for 2.5 years, then in February when it ended, I phoned to cancel and they refused to offer me any retention deals at all. I told her I would just wait for the half price offer in a months time, and she told me straight that my address would be flagged to not receive any deals ever again!

Sure enough 7 months on I've heard nothing.

To be honest though, cancelling was the best thing I've done, you think you'll miss it but I don't miss it one bit. Netflix is much better value.
danleon
13 Sep 14 #169
This is good. I threatened to leave them as I have only Broadband with them and they then very nicely decided to discount my line rental for the next 12 months. Sorted.
jsty3105
13 Sep 14 #170
Thanks! Was hoping for something like this to use as I'm in my last month too!
radiakashyap
13 Sep 14 #171
I cancelled my subscription of 50% off last month and got call 3 times in 4 days. Firstly they said i can't have same offer as already have in past 12 month, then offer me 35% off and then finally 50% same as my previous discount and end up having it (though with 12 month contract).
dbox
13 Sep 14 #172
Sky are so desperate with their subscriber numbers dwindling as people realise that there paying for rubbish they don't need or can watch elsewhere.
ashleyb5443
13 Sep 14 #173
Or you can both a box with access to a server for £3 a month
cheapskate100
13 Sep 14 #174
no time for TV because he spends too much time trolling :smile:
Moozalic
13 Sep 14 #175
Cold because the OP is so butt hurt.
mr-mixalot
13 Sep 14 #176
I managed to get the Family bundle from £35 down to an unbelievable £6 a month at renewal all because I negotiated

The first time I called to cancel the male advisor said yeah okay and put me on hold and then cut me off, it was late on Friday so I didn't call back, called back on Monday to confirm it had been done and obviously it hadn't so the female advisor went through the 'we'll see what we can do' came back with £6 a month for 12 months and as a bonus £30 account credit

Winner Winner
cfbc
13 Sep 14 #177
Been with sky for 4yrs and not negotiated or cancelled as yet.. Looking to do this. I have one HD box, one multiroom (no sports or movies), but hall all others and pay £49 a month at present.

Any tips or what should I expect appreciated. Looking to add fibre too, but may hold that back and add it after the tv deal?

Thoughts anyone? Thanks. :smiley:
slo_moshun
13 Sep 14 #178
I cancelled last night due to my half price finishing. Offered me 25% off initially but then offered half price when refused!
slo_moshun
13 Sep 14 #179
Ooh. Also blagged 2Tb box last time too. Just be polite and state financial difficulties and they offer hefty discounts. The signal is being sent anyway, thet would rather have £30 pm rather than nothing.
sue117
13 Sep 14 #180
I've just rang Sky after reading all of the comments made above in the hope I could get a better deal than we are currently getting (£110pm inc full sky tv, phone and broadband) and all they offered me was free broadband for 24mths and half price line rental...nothing off my sky tv as they can only put on one extra deal on top of the free broadband for 24mths!!

I am fuming and now am seriously thinking of cancelling my account with sky and going to virgin
fastmedium to sue117
13 Sep 14 #203
you should take the broadband and phone deal and call back later to negotiate the tv
GlebeCS
13 Sep 14 2 #182
I just called to cancel my sky as I pay £93.75 a month for HD and 2 multiroom full subscriptions, totally obnoxious young scottish girl handled my call, I said the cost was getting too much, initially she offered nothing so I said go ahead and cancel, then she disappeared for 5 minutes and came back offering to reduce the payments to £78 a month' saving' me £180 over 12 months , I responded that I will cancel and save over £1000 over the 12 months, she was very shirty, said 'you wont get a call offering you a discount within the 31 days before it cancels' also says that my boxes will stop receiving any channels, even the free ones a short while after the cancellation, I have cancelled, will be interesting to see if retentions contact me.
WalkerboyUK to GlebeCS
15 Sep 14 #256
I think that's the same girl I spoke to this morning then.... I said I knew I couldn't cancel the Phone/Line Rental deal, but wanted to then get the TV package down to no more than £35 per month. She asked if she could put me on hold for a couple of mins, which I was fine with. When she came back she couldn't offer me anything at all, other than via dropping the packages I have.
Account is in my wife's name anyway, so she has to give the final approval for cancellation. Callig them back tonight to do it.

Sky really don't get the fact that there are plenty of other deals out there fore people to take up.
I said that we watch movies via NowTV as we can have 4 boxes linked to one account, meaning that we pay £8.99 per month to watch anywhere in the house. To do that via Sky directly requires a higher priced movie subscription AND a multiroom subscription for every room you watch in - so effectively the best part of £60 per month in my house!!
Likewise about the only Sky owned entertainment channel I do watch is Sky One and even then is intermittently. Why pay £33 per month when I can pay £4.99 via NowTV - and I'd have access to the boxsets!
Sports is the only toughie at the moment as NowTV is £6.99 per day. Mind you, only watch when darts is on or Spurs are playing (and that's not very often). Not fussed about losing it altogether.

In other words, I can have Sky Entertainment, Sky Movies, Netflix, Amazon Prime and watch in any room in my house for less than £30 per month instead of paying best part of £100.
jojaca
13 Sep 14 #183
My 12 months is up on 23rd September. My wish list is Sky Fibre optics 38 meg broadband unlimited, Sky Sports HD and line rental for no more than £50. I don't watch the entertainment part because I have Netflix and I only miss Sky Sports on occasions but I have been without Sky Sports for 6 months or so, but still watch games through XBMC media player on PC. If they can't offer me the deal I want, I will get fibre optic broadband elsewhere and will watch my Freeview HD and Netflix through my smart TV.
hornblowerracing to jojaca
13 Sep 14 #187
I just negotiated a similar deal to this, with free activation, a new hub and on-demand connector thrown in, but had to agree to be under contract and it was slightly more than your budget at £59.60. That said, broadband around here is terrible as we live in a village, so it depends on how that goes.

Had to spend a good hour or two in conversations on phone and live chat, but worth it to me. I have left them previously for around four months until they came back with a good enough offer, so do leave if you need to.
brooklynbrawler
13 Sep 14 #184
The reason these retention deals usually go cold, is because if you quote the deal to Sky, they will deny all knowledge of it.
If you try to push for a similar deal, they more often than not, allow your contract to expire nowadays and then they call you after the fact to try and get you back with deals along these lines.

I'm fed up of posturing to Sky to try and get a reasonably priced package tbh.
If they just made these deals readily available, I wouldn't be cancelling my contract every 12 months, when the price goes up to about £80 p/m....and them offering a tenner off, maintaining that it's some sort of great deal.

For some reason, this deal is bucking the trend and has made almost 1000 heat already, but I imagine that as soon as I try and call them about it, it WON'T be available to me....of that much I am fairly certain...
Teepeezee
13 Sep 14 #185
ive done this for the past 2 years. Originally got my sky half price for 12 months, then when it came up for renewal, I emailed them to give my months notice. They phoned me to confirm, asking why I was cancelling, I said that I couldnt afford it full price. about a week later they rang back and offered me the same package for £2 less a month (I was only paying £15 a month at the time!). Then last year, they rang before I even had chance to cancel, and offered me the same package for £18 a month.

It is seriously worth it to get the best deals. yes you run the risk of it being cancelled, but worst case scenario is that you are without the channels for 6 months and then you go back as a new customer. win win!!
ZuuperMan
13 Sep 14 #186
I haven't read all the comments but here is my experience:
I get 50% off through a voucher from a sky employee who I know.
Year one:
Used voucher for 50% off sky packages, movies and sports
Year two:
I cancelled my contract after 12 months, they called me once to offer 30% off which I refused, then called with 5 days from the end to give me the same 50% off again, so I agreed.
Year three (3 months a go):
I cancelled my contract after 12 months, they called me to offer 30% which I refused
They didn't call again...
I let the contact end.
Luckily I just moved home, so I got a new voucher and got 50% off again. I used the same bank account to pay for sky and the same name.

Next year:
I will cancel and try my luck again. If there is a problem, I'll use my wife's name.

Moral of the story: Always good to cancel. Never guaranteed to get the same discount. You can always put the account under a slightly different name. In one other forum, someone suggested that putting an alphabet after your door number can dodge their systems.

Hope this helps.
STW14
13 Sep 14 1 #188
All offers Sky give are subject to availability and at Sky's discretion. People should keep there offers to themselves as bragging about offers only angers people that don't get the same deal and these people waste there time and Sky's time by trying to price match.
WaftyCranker to STW14
13 Sep 14 #195
Fair point.
striker33
13 Sep 14 1 #189
They'll always come back begging regardless. They don't want your money as much as they want the subscriber numbers as high as possible to flaunt to shareholders etc.
peanuted to striker33
13 Sep 14 #200
got two family member whose contracts have both just entered the last month and I told them to phone up and cancel...
(already on a 50% package through mse last year with the full package movies, sports, hd etc for around £33 a month)

both just failed miserably on the retentions and have now both have cancelled

i think you are right with subscription numbers... sky have pumped a lot of money into recent campaigns (such a bringing in beckham) to try and compete with the big boys at bt

hopefully more and more will cancel and hopefully in the next 30 days sky will be calling back with 75% offers!
Kingyyy
13 Sep 14 #190
I've never been with Sky TV or broadband, but they rang me up and offered me everything for £15 a month, then I got HD on top of that for £6.25. This was due to being a Sky Bet customer, which I rarely ever use. But I'll be thinking about this once my 12 months is up, thank you.
Marekj
13 Sep 14 #191
Great offer.

I'd echo the thoughts of many people here, in so much that I have never paid more than 50% for Sky (with the best deal being 75% off if I agreed to sign for another 12 months). Currently enjoying the full package, plus phone and unlimited fibre for £50.

Never take the first offer when you call to cancel - They will always call you back.
cmd1
13 Sep 14 #192
We have always rung up to cancel and usually got a much better deal. Earlier this year they weren't offering any particularly good deals so we went ahead with the cancellation. We had about two weeks of no sky and them got a letter through offering 50% off to go back, so it was worth the wait for us
donnae01
13 Sep 14 #193
We always get good deals when we are put through to the cancellation departments we once got the movies package for £1 a month for 12 months because we were looking at cancelling and this was around December time - just in time for Christmas. I think we also got sports half price at that time too! worth a go :smiley:
WaftyCranker
13 Sep 14 #194
I've just received my second letter from Sky this morning offering 50 % discount if I rejoin by 25th Sept.

I cancelled Sky 2 months ago after Sky declined to give me any discount on the Family package or fiber optic broadband and went for Virgin Media 50 Mb broadband package + Phone/line rental at £22.50 pm on a one year contract

With the 50 % discount I could get the Family package again at £16.50 and have the Sky + recording function ( something I do miss )

Any advice on whats the best way to play this ? Should I wait a bit longer or call them now and ask for a better discount/ other freebies thrown in ? ( I don't need Sky Sports)
pammyaj
13 Sep 14 #196
I just signed up to sky after playing (unintentional) table tennis between them and virgin media.... Sky gave me an offer I couldn't refuse.... I've just signed up to family pack tv, unlimited broadband, weekend calls.... All for £26.01 per month for 12 months (INC. line rental!) I have to give the sky representative his due, he was an absolute godsend!
WaftyCranker
13 Sep 14 #197
You could get a NowTV box for Sky movies and some of the entertainment channels.
MattyKHZ
13 Sep 14 #198
Have always had 50% off offers either as new customer swapping between wife and myself or on retention.

With 50% offer being provided by sky friends and family offers where staff get something out of you using their code! groupon, vouchercodes or money saving expert websites, they are always around for new customers.

When you cancel you actually have to go rough with it. Sky know most who are paying circa £100 a month or full price for a number of years are less likely to cancel.

When you do cancel, it is important to check your communication settings in your account. If you haven't agreed yo marketing messages by phone, email or letter how are they going to offer you a deal to come back or change your mind?

We left sky recently and then started getting emails for 50% off certain packages. I enquired via online chat and it turns out that if you are offered one thing it normally applies to all packages. Going from full package to hd worked out the costs extra for sports and movies were not really worth what little we get yo watch them. Plus sports and movies require full price hd pack of £5.25 to have the pleasure of the same channel in hd, where as the £33 family bundle gives you all normal channels and their hd equivalents without the need for a hd pack. So the hd pack is a penalty charged for those who want the movie or sports in hd on top of their already paid for sports or movie subscription.

Online chat offered 60% off if I did there and then making Family bundle £13.20 a month. Happy with that as 75% offers are rare and really miss series link, pause and rewind etc more that movies and sports.

For less than movies subs I can use cinema paradiso service and get blu rays as soon as they are released in better quality that the sky store that you have to pay for. No brainier.
arg_x
13 Sep 14 #199
Just so your aware, sky deals change weekly, they are set by the company for a particular department and the advisor can only give what the company has set for that week. There week runs Friday to Thursday so what might have being there Thursday may not be available now.
peanuted to arg_x
13 Sep 14 #202
had brother cancelling on thursday evening, mother yesterday evening

both operators not willing to budge on 20% discount
Taksim_Red
13 Sep 14 #205
You won't get more than 25% when calling to cancel anymore. You have to be prepared to go through with the cancelationton to get the bigger discounts these days.
Fagol
13 Sep 14 #206
Just called Sky. Their final offer was a price increase! From £10p/m to £17.90 for broadband and phone.

Called Virgin and got their XXL broadband instead.
Poppydog
13 Sep 14 #207
bookmarked
fatreg
13 Sep 14 #208
I'm currently due to get cut off on 23rd September, so far I've bee offered half price braodband and phone line.. £17 off a £106 a month? try again sunshine, I'll join virgin.. get a good discount through work.
peter2350
13 Sep 14 #209
Same here 33% off for 5yrs but I think I will give chat another go thanks for tip
retchless
13 Sep 14 #210
Are virgin media offering any thing at the moment
CLARKY213
13 Sep 14 #211
Went to the same point then clicked on "Can't afford it", thats when I got the offer of £15 off.
Letsworktogether
13 Sep 14 #212
Just come off the phone...50% off for 12mths for me! Thanks OP
teeboy1
13 Sep 14 #213
Cancelled a while back - and at the time retentions couldn't offer me anything. However if you leave it a while you will get offers via email and phone - the best so far is a 50% off deal for entertainment and films.

To be honest if they had offered Ent + Sport I might have gone for it.

However I have just subscribed to Now TV, which comes with 5 x day sports passes plus I pay £5 per month for entertainment.

So far this is working well for me - and is a massive saving over a proper sky package.

Worth considering.
teeboy1 to teeboy1
13 Sep 14 #216
Amazing 5 mins after posting this comment - I just received another call - offering 60% off the full package - when I said I had switched to NowTV - they even threw in a couple of free months.

However the force is strong in this one and I resisted :-)
crazydave16
13 Sep 14 #214
over 4 years with Sky.

25 minutes on the phone.

and offered nothing other than a down grade of my existing package.
GlebeCS
13 Sep 14 #215
I have been with sky since it started with 4 channels, like I said above, offered to drop from £93 a month to £78 a month, I expect to get an offer before the 31 days is up, maybe.....
dabas to GlebeCS
13 Sep 14 #218
Exactly the same offer that I was given , I currently pay Sky £93 a month I said if that's all you can offer me I am going to cancel and did so.My T.V with Sky ends on the 14th October ,if they don't offer me anything around the 50% mark before the 31 days are up I will change over to Virgin.
dabas
13 Sep 14 #217
Just phoned to cancel and all they offered was only offered 20% off my bill for 8 months, I already am with Virgin for my broadband and phone so I went ahead and cancelled my £93 per month with sky and will switch to virgin :smiley:
GlebeCS
13 Sep 14 #219
The stroppy CS girl told me that my boxes will not even work for the free channels once cancelled (BBC/ITV etc), is that correct does anyone know?
Fagol to GlebeCS
13 Sep 14 #221
That's ****. It might cut off for a day as some people have mentioned but no it just reverts to the free channels. Should of asked for her supervisor, she shouldn't be lying.
WaftyCranker to GlebeCS
14 Sep 14 #234
Wrong - the Free to air channels will still work
styla
13 Sep 14 #220
Just spoke to sky too they won't give me more then 35% off for 8 months! Might cancel sky completely and move to virgin!.
vicandmick
13 Sep 14 #222
Spent 5 hours on live chat with them today, got cut off twice from it, 2nd adviser offered me £5 discount to my subscription plus free hd which i did not have then the chat froze up. So started another chat and that adviser offered me £4 discount, which was not as good as before, so I said I would cancel which I have done as I have virgin outside already with who I have my phone and broadband with already. If I go with them I get all the top bundles for £105 including 59 hd channels, so basically tv for £35 extra a month. Then just went into my sky account and there was a discount for 35% for 12 months but no hd, so will hold on to see if they come back with a better deal. Been with them since 1988 when it use to be £14.99 a month. This month my subs went up by £4 and said to the adviser that it has gone up by this but can't see any difference, he said sporting events,cost of making programmes, but when I said yes but you won't have the champions league next year he was stumped.
So here's waiting, bit like deal or no deal
GlebeCS
13 Sep 14 #223
Bring back ondigital and programmable gold cards, lol
leemorrow12
13 Sep 14 #224
Went on chat got a 50% discount for 2 years and got a free multi room wireless hd box and free installation
peanuted to leemorrow12
13 Sep 14 #225
sounded promising until your last two words

so your'e a new customer?
cocks3
13 Sep 14 #226
We cancelled and have been off a month.

Had numerous calls, letters and emails since we gave notice. Never offered less than 50% off - best we've had is 60% off Plus £50 credit with no contract.

But we cancelled to go to freesat and are happy with that.
Deano148
13 Sep 14 #227
Brilliant! Will be giving this a go! Thank you - HOT!
xavk
13 Sep 14 #228
Grrr - they would only offer me £10 off my £70 bill (all movies, sport and HD) so I've cancelled. Hoping for a call back between now and mid-Ocotber.
dabas
13 Sep 14 1 #229
I just logged into my sky account online and noticed a message on my screen saying stay with sky and receive 30% off your bill for 12 months click chat now, so I did and here is a transcript of the chat .


Hi. Welcome to Sky. Thank you for using our Live chat service. You're chatting to Vijay. Can I take your name please?
Vijay17:26
Hi , I phoned up to cancel my sky about an hour ago as at £93 per month it is too much.I wanted to know if there any any offers for me to stay with sky ?
You 17:27
Glad to hear you interested in rejoining Sky with an exciting offer. I'll need to access your Sky Account to help you further.
Vijay17:28
To access your account details, I will need to ask you some security questions. If, for any reason, this chat ends before we finish our conversation today, any changes we discuss that have not been confirmed by you will not be updated on your account. Please contact us back if this happens, and we can make sure everything is updated for you. Is that ok?
Vijay17:28
yes this is OK
You 17:29
Are you the named Sky Account holder?
Vijay17:29
Yes
You 17:29
Can you confirm the full name and address including postcode as on the account?
Vijay17:29
******************************
You 17:30
And please also confirm the first and last characters from the password on the Sky account. This is not your MySky password and please do not supply your password in full.
Vijay17:31
*********************************
You 17:31
Thank you for confirming the above details, please give me a moment while I access your account and get the relevant information.
Vijay17:32
ok ,Thanks
You 17:32
Thank you for your patience .
Vijay17:33
I've accessed your account and can see that you have been a customer to Sky for over 2 years. On behalf of Sky, I would like to thank you very much for that.
Vijay17:34
=
Vijay17:34
Looking at your account, I see you previously subscribed to the following Sky TV packages: Variety (Entertainment Extra) Pack with Sky Sports, Movies & HD Mix Pack as well as 2 Multi room subscriptions. Does that sound familiar?
Vijay17:34
Thank you, my wife was also an account holder for many years at our previous address
You 17:35
yes
You 17:35
Okay. Do you still have the Sky box and all other equipments setup with you to start viewing?
Vijay17:35
yes, I only called up today to cancel my subscription, it ends on the 14th of October
You 17:36
Thank you for answering above questions.
Vijay17:36
Please give me few minutes to check what best I can do for you. :smiley:
Vijay17:37
Thank you, I currently have Virgin for my Broadband and T.V(as you do not supply broadband in my area) pay Virgin £45 per month and I pay Sky £93 per month.So the situation is that I am currently paying £138 in total per month. Unless I can cut my sky bill unfortunately I will have to move my T.V services over to virgin also as it will work out a lot cheaper to have my services with one provider
You 17:41
=
Vijay17:41
Thank you for your patience .
Vijay17:41
I can manage to apply 50% discount every month for 12 months on Sky TV Package. Your Sky TV services will be re-activated with the same Package as before and with 50% OFF will cost you £63.25 every month for 12 months & £88.50 thereafter.
Vijay17:45
Thank you , as my for the offer as my bill is £93 per month would 50% be £46.50 and not £63.25
You 17:46
Here's some important information about the offer on Sky TV Package given to you:
Vijay17:47
The offer is 12 months half price on your TV subscription.
So the discount would cover Original, Variety, Family, Sports and Movies packs.
It does NOT cover stand-alone Premium Channels, Sky Box Office, Sky Store, pay-per-view services, Multiscreen or the HD Premium pack (including Sky Sports and Sky Movies in HD).
Vijay17:47
After your 12 month Sky TV offer ends you will pay the full price for your Sky TV package (insert monthly fee amount after offer ends). Prices may go up during your subscription. This offer isn't available with other offers.
Please note you need to give us 31 days' notice to cancel or change your package. You can cancel your services at any time before they are activated. Your cancellation rights will be sent to you with your full terms and conditions.
A minimum 12 month term applies to your services. If you end your TV contract in your minimum term, you will have to pay us an early termination charge.
Vijay17:47
=
Vijay17:47
Please can you give me a couple of minutes to read the info you have given me , Thank you.
You 17:48
Sure.
Vijay17:48
Would you be able to get my total bill per month and me keeping my current subscription to around the £50 per month amount ?
You 17:51
50% OFF deal is the best deal I've offered you directly. If you were to remove 1 multi room subscription for now, your monthly bills with the offer will be £52 every month for 12 months & £52 thereafter.
Vijay17:54
Ok ,Thank you for your offer I will take up your original offer of 50% and keep all of my multiroom boxes that I currently have.
You 17:56
for your information, with Sports Pack you'll be able to watch 7 dedicated Sports Channels, including our newly launched Sky Sports 5 Channel at no extra cost. About Sky Sports 5 Channel:-
Vijay17:56
Sky Sports 5 is “your new home of European football” – with the following content:-
Spanish La Liga
NEW Dutch Eredivisie
Coppa Italia
Scotland, Wales, Northern Ireland & Eire (Ireland) European Qualifiers for the 2016 Euro’s
UEFA Champions League for the 2014 / 2015 season (showing 111 matches this season)
Vijay17:57
=
Vijay17:57
I’ll now make changes to the account as discussed. Please stay connected.
Vijay17:57
Thank you , so now does this mean that I don't have to contact sky by phone and my subscription won't be disconnected on the 14th of October and that my bill will now be £63 per month instead of £93
You 17:59
I'll also add the Sky GO Extra Service for FREE for 12 months. With Sky GO Extra Service, you can Download Entertainment, Sports & Movies (depending on your Sky TV subscription) using any internet connection and Watch it later on your Laptop, iphone/ipad or select Android devices without any internet connection. You can add up to 4 devices with concurrent viewing It is with No Contract & will cost £5 after 12 months.
Vijay18:00
Yes. I'll give you the exact cost for first bill.
Vijay18:00
Thank you
You 18:01
Your welcome.
Vijay18:01
Finalizing the changes now.
Vijay18:03
Thank you
You 18:03
:smiley:
Vijay18:03
Great news! Your Sky account has been reactivated.
You will be able to view your new package within 4 hours.
If you remove any elements of your package, you will no longer be able to view programmes stored on your planner which are not included in your new TV package.
Vijay18:05
=======================
Vijay18:05
Your next bill would be £48.49 and it would be collected on 28 September, 2014.
This bill would be a bit higher as you would be charged on a pro-rata basis and we collect the payments a month in advance.
The next monthly bills would be £63.25 till the 12 month discount offer ends.
Vijay18:05
=
Vijay18:06
Other charges, such as Sky Box Office charges will be billed in arrears. Any offers will be shown on your statement.
Pay as you use services charges, not included in your package cost or Sky Box Office, will appear on your next bill once they've been incurred.
You can view your bill at least 14 days before your monthly payment due date, make payments and manage your account online through My Sky or Sky Active on your Sky box.
Vijay18:06
=
Vijay18:06
Thank you very much , I appreciate your help and the 50% discount to my Sky subscription :smiley:
You 18:06
My pleasure. Just to confirm what we have discussed today:
Vijay18:08
Yes, thank you
You 18:08
you came on chat to rejoin Sky with an offer;
you’ve agreed to go with Variety Sports, Movies Pack with 50% OFF as well as HD Pack and 2 multi room subscriptions in a 12 months contract; to pay £63.25 every month.
I’ve re-activated your Sky TV services accordingly & also added Sky GO Extra Service for FREE for 12 months & £5 thereafter.
=
Have I answered all your questions today?
Vijay18:09
Yes , Thank you
You 18:10
I appreciate your time and patience with me today.
Vijay18:10
Is there anything else I may assist you with today?
Vijay18:10
No , I don't require any further assistance.
You 18:11
Thank you for chatting. It was a pleasure chatting with you. Please click the 'Close Chat' button to rate your experience on chat today.
I'd really appreciate if you'll rate your experience about me on chat today. Your valuable and positive feedback will help Sky measure "My performance". Rating on Question Number 9 is to rate "Me" or "My performance" over this chat and Question Number 10 is for "Sky".
It'll help for me to get motivated. Have a nice day and take care! Waiting for your feedback:-)
Vijay18:12
.. It'll hardly take less than a minute of your time for feedback. Thanking you in anticipation. Bye!
Vijay18:12
Thank you again and goodbye.
You 18:12
Damian, please click the 'Close Chat' button to end the chat and rate your experience on chat today.
Vijay18:14
Send
kabc
13 Sep 14 #230
I cancel every year. Ive always had a letter through post in a couple weeks offering me half price. The sky bloke i signed with told me to do it.
tommolloy23
13 Sep 14 #231
I was on the variety with multi room, unlimited broadband and phone for £55 which I signed up for another 12 months only at the beginning of the week. I saw this and told them that I'm off as I'm in my cooling off period and got everything I signed up for plus movies for £42.50. Cheers easy
nick3245
13 Sep 14 #232
I don't know why this is marked "expired" because it isn't, and is very active (just got off the phone from Sky)
rickyc88 to nick3245
13 Sep 14 #233
What did you get?
nick3245
14 Sep 14 #235
50% off Movies & I got 35% off all TV (so 85% off Movies) - 50% for 12 month & 35% for 8 months.

Multiroom for £5/month with free HD Box & Installation including a 2nd dish if necessary (I'll make sure that it is).

I asked the guy about the call back - he had a name for it. He said that they only do it if the retention teams don't have anything to do, and most people don't get called back, so it's a risk.

The important thing for me is that I've gone from paying £86/month to £50/month for the same plus Movies (I've got phone & free BB). Apparently the length of time that you have been a customer is key to the deals that they can offer you.
jans to nick3245
14 Sep 14 #236
You mention installation, so your call resulted in you upgrading and adding additional services to your existing package? That would be slightly different circumstances to just threatening to cancel an existing package as most people would be trying to do, I imagine.
Westies2
14 Sep 14 #237
Just want to say thank you for this sky deal that you shared.
Ihave just rang them to say I wish to cancel my subscription and they have given me Unlimited Broadband free, halved my telephone line rental and a few pounds of my tv package for 10 months.This is saving me nearly £20 a month so I am happy.
what_recession?
14 Sep 14 #238
Thanks for this information. I checked my account the other day after being disconnected for two weeks and had been offered 50% off. I used the chat adviser today as I had the free time needed. After an hour of off / on chatting I was offered 60% off, £50 credit and an upgrade from variety pack to family pack. Monthly cost £26.40. I'm a happy man, the package has already been reinstated so i'll be able to watch Man Utd try and gain some thread of credibility in an hours time. Thanks a lot :smiley:
adr0ck
14 Sep 14 #239
just got off phone with sky. most they will offer is 40% off. kept being told that people stating more than this online are lying.

so just so you know you lot are all lying. :-)

prob leaving for BT - just going to request Mac code
Chick21
14 Sep 14 #240
They said I had benen with them over 4 years and gave me an offer to bring it down from £59.50 to £49.65 (20%?) for 8 months. Then when I pushed harder they said £10.50 per month. Needless to say it is now cancelled.

At least this way I can resubscribe, get 50% off, cashback and a new box (Signal 2 on the current box doesn't work).
74zep
14 Sep 14 #241
Tell them you want to leave and they will put you through to retentions, they will ask why you want to leave after so long. This is were you tell your work has changed or son has gone to uni and that is a new cost you have to bare. You will get an offer.
Rikachu
14 Sep 14 #242
Right... so £37.50 a month, for:

- Family Pack (Box sets etc)
- HD Channels
- Line rental with Sky weekends
- Free Broadband for 12 months

Is that ok? Or should I just follow through with cancellation and sit tight?
dabas to Rikachu
14 Sep 14 #243
Maybe you should try doing what I did , I phoned and said I wanted to cancel they only offered me 20% so I went ahead and cancelled .Then an hour later I logged into my sky account had a live chat which is in one of the above post and was offered 50% which I accepted.

Here is a breakdown of my new charges for the next 12 months



28 Oct £63.25
The actual bill for this month will be available on 14 Oct
28 Oct - 27 Nov (a month)
Sky+HD Pack
£10.25
Sky Multiscreen
£11.25
Sky Multiscreen
£11.25
Sky Go Extra - including discounts
Sky Go Extra
£5.00
Sky Go Extra Subscription Discounted
- £5.00
Total £0.00
Variety with Sports & Movies - including discounts
Variety with Sports & Movies
£61.00
Viewing Subscription Discounted
- £30.50
Total £63.25
74zep to Rikachu
14 Sep 14 #250
Line rental should cost no more than 9.99 or less and call's 3.00 standard price, hd get rid its just not worth it and you want 50% off your tv, add it up.
L
kaewhole
14 Sep 14 #244
Recently cancelled Sky TV, phone and broadband subscription due to the 12-month contract coming to an end and no significant offers made by Sky. I was planning to transfer to Virgin Media, as they had offered a similar package to Sky (family TV package, fibre boardband and weekend calls) for roughly £54 per month, for 18-months. Sky's cancellation team phoned me today and offered 50% Off Sky TV, £100 credit and rolling one month contract, for up to 12-months, which I accepted.
dabas
14 Sep 14 #245
I have just found out that Sky now have broadband in my area, but their speeds estimated at 13.7-20.0 Mbps is a lot less than the 53mbps I currently receive with Virgin.

Can anyone tell me will I really notice the difference ?
garypops
14 Sep 14 #247
just phoned retentions and gave them my financial sob story. i was paying £38 per month for a fairly basic HD TV only package, now got it down to £6.50 per month (signed in to 12 month contract though! .... booo hoo) (not) thanks very much OP
74zep to garypops
14 Sep 14 #249
Well done glad you managed to squeeze them, that will help you get deals again from them.
dabas
14 Sep 14 #248
Also I have just noticed that as I have all of the sky sports channels they are offering me free Sky Broadband Unlimited up to 17mbps for two years, seems to good to be true . How have any of you who already have sky broadband found it compared to virgin
Leigh2612
14 Sep 14 #251
Just been on live chat, the advisor said the dept to reduce my bill don't use chat... Am I missing something?
tobtan to Leigh2612
15 Sep 14 #254
Whoever it is is talking rubbish, reduced my Family pack by over 50% last night via chat!!!
Chick21
15 Sep 14 #252
My upgrade page is now available after the cancelation.
whboy
15 Sep 14 1 #253
Not sure why this has been expired? Please can you undo this?
WalkerboyUK
15 Sep 14 #255
Just about to phone and see what deal I can get with them.
We sat yesterday and realised that the majority of what we watch on TV is actually BBC/ITV/4 or C5 and that paying £65 per month for Sky isn't worth it. Tied in to my line rental at the moment, but get free Broadband because of it.
Took up 1 month trials of both Netflix & Amazon Prime Instant yesterday, and reckon we can find more on there to watch than on Sky.

EDIT: That didn't go particularly well... Main system at Sky was down so they couldn't bring up packages/offers!
I think woman said they may be able to cut it down to £35 per month for TV, but can't be sure as she had such a strong Scottish accent that I couldn't make it all out properly! I believe that she suggested removing HD, multiroom and Sports to get that price - so effectively she wasn't giving me any discount/offer.
Got to call back later.
redchris
15 Sep 14 #257
The big plus for me as far as sky goes is the ability to pause/rewind and record tv. Does anyone use a pc fitted with a tv tuner to do this? if so, how easy is it to use?
Joefez to redchris
17 Sep 14 1 #314
Hi redchris, I do this and it's quite simple but you'd want to be fairly au fait with PC's before you go down this route. You dont need to be a techie, but it's not quite take sky box out of cardboard box and turn on. Saying that you can create a fantastic media system that is wife and child friendly that won't have any recurring subscription costs.

You'll need a dual tuner card (dv2) which will probably set you back about £80 or possibly less off ebay. Once you've installed it, just run Windows Media Center and let it go through the set-up wizard. Thats more or less it.

This is the card I use:
http://www.amazon.co.uk/Definition-Digital-Satellite-Express-Receiver/dp/B0038LU03K/ref=sr_1_8?ie=UTF8&qid=1410969675&sr=8-8&keywords=pc+dual+tuner+dvb

Obviously if you want the best experience, there's quite a bit of extra tinkering you can do, but it's not necessary. You'll be able to watch free to air HD, record and schedule episodes as well as series and also pause and rewind live tv.

If you want to improve your experience, invest in a SSD as a boot drive for your pc. That way the start up time from powered off will be as quick as your sky box. You can also set up your pc so that it boots straight into WMC.

Make sure you've got a decent sized HDD for recording TV shows.

Get a IR dongle and remote. These are very cheap, and it'll save you faffing with a mouse and keyboard. There are also some great apps for iphone or android which will let you control your set up from your phone or tablet.

I got sky last year on a deal as the cost for the year was the equivalent to getting freesat installed anyway. My contract is up in December and unless Sky come back with a seriously fantastic deal I'll be ditching the Sky gear and going back to my HTPC with Sat card.

Pair up Windows media center with XBMC/Kodi and you've got a killer media system that can hold all your films, tv, netflix, photos, music, games, blu-rays etc - basically anything you throw at it.

I should add that off the back off this deal I priced up PlusNet fibre/phone for 18 months at a cost of £24 month (£20 with cashback). Sky are currently charging me £26 for standard broadband and phone. So unless they come back with something good in December I'm definitely out.

If anybody wants any advice drop me a line on here. I can't promise I'll get straight back but i'll keep an eye on the thread. Alternatively google is your friend. It's all out there.

Good places to start:
http://www.lifehacker.co.uk/2014/01/30/built-media-center-dreams-500
http://www.thegreenbutton.tv/forums/
http://xbmc.org/
whboy
15 Sep 14 #258
How do I un-expire this?
mamboboy to whboy
16 Sep 14 #263
Click 'Report/Spam' and then choose 'Other'...
WalkerboyUK
15 Sep 14 #259
Well we ended up cancelling altogether.
Cancellations department wouldn't offer us ANYTHING!
Said they only way they could reduce our bill was by removing elements of the package.
That's what 14 years loyalty gets you - nothing!

Only thing we now have to pay for in addition is the broadband. The free 2 years was supposedly only when you take up Sky Sports 5, although when I called about that originally they told me it tied me into the line rental & phone.
So now just paying £28.90 for Line Rental/Phone/Broadband, which is still cheaper than majority of other providers.

Saves me £65 per month (next bill was set to be £94).
Not worried about losing the record/rewind. Will be watching most stuff on catchup now so can pause/rewind there anyway.
cdm22
15 Sep 14 #260
Just cancelled myself after being offered broadband/phone/tv+sports for £46 a month after paying £37 for the last 12 months. Will see if they phone back with a better offer in the next month!
Chick21
16 Sep 14 #261
How do I get freesat working on the sky hd digibox? Do I need to buy a card?
mamboboy
16 Sep 14 #262
Was called today and offered the same package (HD, Multiroom, Sports, Movies), rolling contract for £40.31 p/month, down from the current £82 p/month

Refused though as I'm going to try and hold out to get a new Sky HD box - the second box we currently have is an old Sky+ one (non-HD, probably 8-10 years old) - I bought a 2nd hand HD box to replace it, but it's dodgy. They offered to send an engineer out for £30 (But give £50 credit) but I just want a new box... not budging till I do!
vicandmick
16 Sep 14 1 #264
Took 3 days til I got a call after cancelling, was paying £61 a month for sports and movies. Now paying £46.25 which now includes all hd channels, 1 multiroom and free hd box, £100 credit to the account and a new dish and lnb as they have seen better days. Took 45 mins to sort it out but worth it in the end, saving over £30 a month and getting more, told them what I could get with virgin , so if you have virgin, give it ago.
sidneykuma
16 Sep 14 #265
Got this Email this morning, 60% off Sky TV for a year plus £10​0 credit.
full family bundle= £4.86 per month

I canceled my contract last month, and switched my phone and BB to plusnet got £104 cash back from TOPCASHBACK.
worked out at £9 per month for BB and calls for 12 months.

Phoned up and its also a rolling contract on sky, so very happy.
I have a bit of credit from canceling so I get 7 months totally free SKY, and then 5 months at £13.20 if I don't cancel again :wink:
Leigh2612
16 Sep 14 #266
Tried chat again tonight, still no one to speak to regarding restructuring my bill. Just trying to get me to call downgrades and another office...pricing up the competition now as sky are starting to annoy...!
zorbathegeek
17 Sep 14 1 #267
Pleased for the OP and everything but this simply isn't a deal.

It should be a forum post for existing sky customers.

Should be removed in my opinion.
schnide to zorbathegeek
17 Sep 14 #268
It's a deal for existing customers, just as local deals are deals for those that live in the area. Definitely a deal imho.
peanuted
17 Sep 14 #269
ive lost the ability to chat through my sky where it says come back for 35%
now says call this number

anyone else have this issue?
qwertymz
17 Sep 14 #270
Question - my Sky 12 month contract ran out in June, so I assume I'm now on a rolling monthly contract. Would doing this still get results, or are they less likely to pay me any attention since I'm no longer contracted?
jat2474 to qwertymz
17 Sep 14 1 #272
My contract ran out in August, I called them last night and said I wanted to cancel. I was immediately offered a 12 month contract at 50% off. It was less than a 3 minute phone call.
tawse57
17 Sep 14 #271
So what happens if they offer you a better deal say 10 months into a 12 month contract - do you start a new 12 month contract from that point?

I mean, this hotukdeal is only good for people whose contracts have finished and presumably who have not changed their payments in the previous 12 months?

If, for example, you still have 6 months to go and you ring up wanting a better deal presumably they will tell you where to go?
mamboboy to tawse57
17 Sep 14 2 #273
Probably yes, you're still in contract so you can't threaten to leave without paying for the remainder... best bet is to phone when there's 1 month left...

And yes, qwerty... the ball is definitely in your court if you are on a rolling contract
74zep to tawse57
17 Sep 14 #277
IF you have a full package not a basic package you could phone up and say that you want to reduce your package when then ask why you can say that you are doing this because you want to pay up the contract in the very near future and you are just reducing the cost of that.
Then tell them you are switching undergoing cost issues and see what they offer.
Mark43
17 Sep 14 #274
I cancelled a few months ago and they've been bombarding me with mails ever since offering me the 50% off, last night I got another mail offering 60% off and £100 credit.
TRIXXY DIXXY to Mark43
17 Sep 14 #281
Exactly the same as what's happened for me. Think I'll sign back up. If I go for the cheapest package it's only going to cost me £3 for the year! :smiley:
sal2103
17 Sep 14 #275
Great stuff...I'm currently on 50% discount on everything (tv with family extra & hd, bb, line rent paying around £36 p/m) which I got from groupon and I have to call on 9th Oct to cancel. Let's see if can bag a deal, appreciate the heads up.
WalkerboyUK
17 Sep 14 #278
Well that didn't take long... Been 48 hours and Sky have phoned us, offering a year at £56 per month for Line Rental, Talk Anything, Unlimited Broadband, Sky Variety, HD, Sports & multiroom.

Beats the £94 we were set to be paying before cancelling.
kooks65
17 Sep 14 #279
Haggled 75% off tv, as I went with sports got free bb too. Here's what I'm paying

Sky Talk Line Rental £15.40
Sky Talk Anytime UK £5.00
Sky Broadband Unlimited - including discounts FREE
Original with Sports - including discounts £11.50
total £31.90 per month
WalkerboyUK to kooks65
17 Sep 14 #282
Which TV package is that though, basic, variety or family?
HD?
Multiroom?
tawse57
17 Sep 14 #280
Why would they let you reduce the cost of a full package? I would have thought that if you are in contract to them that it does not matter whether you have basic or full but rather how much remained on your contract?

If I had full package and 6 months to go surely if I rang up and asked to reduce they would just tell me where to go?

Am I missing something obvious here? Sorry for being a numpty.
kooks65
17 Sep 14 #283
Original - the basic one, we don't watch the sky tv channels much but DH wanted the football, no HD or multiroom as not needed.
WalkerboyUK to kooks65
17 Sep 14 #284
Fair enough - works out similar to our discount then as we get the variety and multiroom.
blitzmmccv
17 Sep 14 #285
I've just rung up again and its obviously random what deals they offer out. I've just cancelled my £85 a month subscription, tv pack x2 boxes, fibre and phone. Because the best deal they can offer me was 6 months half price Fibre. Even when i said to them cancel it they still didn't up their offer. Hopefully retentions will phone up in the next few days otherwise i'll just get my fibre from somewhere else and have freeview boxes lol. I barely watch it anyways.
Tyler Durden
17 Sep 14 1 #286
I've just been offered 60% off and £100 credit on a "Come back to Sky" deal. Came on email.
74zep
17 Sep 14 #287
Yes, YOU ARE NOT CONTRACTED TO TAKE ALL THE VARIOUS PACKAGES FOR 12 MONTHS EG: Sports, Movies etc. by removing some of these you reduce your early termination fees. These fees make it then cheaper to switch which gives you bargaining power.
WalkerboyUK
17 Sep 14 #288
Effectively also got the £100 credit on the account, as they have wiped our October bill of £94.
Max-Power
17 Sep 14 #289
OP, I'd check with someone else at sky, I recon you've been mistold as they don't offer these discounts unless they tie you in to 12 months. I've had this before when one person has said it's rolling 30 days, but then it states it's a 12 month deal when you ask someone else on the helpdesk!
tawse57 to Max-Power
17 Sep 14 #293
A friend mine of - who is autistic - had similar happen to him in a well known High Street mobile phone shop - was told that he was on a rolling 30 day PAYG and he was in fact signed up for a 18 month contract. Worse, the scum had done this to him a month earlier and signed him up to 12 months so, currently, he has two mobile phones on the go.

Being autistic he was embarassed when he found out and by the time he told anyone it was too late to cancel either.
Bills
17 Sep 14 #290
Just tried via the Sky Chat. Was offered 20% off for 8 months after taking off Movies and a Multi-room. I politley refused. After 14 years I think its time to go down the Cancelling Route.
Aeschylus
17 Sep 14 #291
just as a warning whatever deal you get make sure you get a email confirmation

My mum (who is elderly) swears blind when she phoned up to cancel they offered her to continue on her package without being locked into a new contract with50% off, she accepted this deal...

when her bill came in last month she noticed she was being charged more than she thought....

turns out she had been locked into a new 12 month deal with only a 25% discount...... the question is did she mis hear?

they also refused for 'security' reasons to re-listen to the phone call!
RandomTask007
17 Sep 14 #292
After a very painful 55 mins on online chat (maybe politely refuse to answer their endless 'what do you watch questions') I reduced my TV package from £28 a month to £13 a month, although I had to sign up for another 12 month contract.
WalkerboyUK
17 Sep 14 #294
I personally don't have a problem with being tied into another 12 months at the price I'll be paying...
bilbob
17 Sep 14 #295
I cancelled a couple of months back, and found them incredibly rude... terrible cancellations team. The woman I was speaking to basically called me a liar and was basically badgering me into not cancelling, and lying about previous on line chats... truly awful.
I did wonder what this 'in your account' thing was about, so I logged into my sky account, and it wouldn't show me any offers, as it said there was an error...?

But anyway, good info if you want to stay with them, but the cancellations experience encouraged me to NEVER give them any more money.
Happy to be with BT now.

And THAT's a sentence I never thought I'd say. Says a lot for Sky eh?
WalkerboyUK
17 Sep 14 #297
Also depends on how long you've been a customer.
No Virgin supply where I am, but "14 years as a customer" was their main comment today.
nothingmuch
17 Sep 14 #298
Cancelled about 2 weeks ago, nothing offered yet :disappointed:
happyshopperlover0151 to nothingmuch
17 Sep 14 #299
I cancelled my sky tv contract last year and 2 weeks later I got a 50% off card thing through the post
suicidehobbit
17 Sep 14 #300
yeah i cancelled a couple of nights ago because they weren't budging on price unless i dropped things from the package. Last night the SO pipes up that walking dead will be on fox from 13/10 and our subs run out on 17/10, so the little retention bingo pixies better get me a deal sorted or i'll be walking dead :smiley:
Bhogey
17 Sep 14 #301
Got an email just yesterday offering me 60% off, my sister was given 75% off and a new HD box so I'm holding out till I get the same offer.
stark
17 Sep 14 #302
left over 5 months ago, offered nowt and persistent calls to boot...........never missed it , helped the couch potatoe sceneX)
newcastleutd
17 Sep 14 #303
I cancelled a week ago, I have been a customer for 22 years, I have Virgin in the area and I already have Virgin fibre broadband and they still offered 20%
olisun
17 Sep 14 #304
I just have the basic package and I had the option of £10 off pm or free multiroom with a 2TB box..

I went for the latter.
nothingmuch
17 Sep 14 #307
Ah ryt thanks will wait :smiley:
Torched
17 Sep 14 #308
Cancelled sky multi room to single room yesterday and received a 25% discount for 6 months which was nice with out asking, bit odd as I was downgrading but great anyway.
Bhogey
17 Sep 14 #309
Get Nowtv I got the four months free ent pack and one month free movies so works out to around £12.70 a month if I stick with it. I get all the channels I only ever watched while had sky sub at fraction of the price.
thankshotdeals
17 Sep 14 #310
and you spelt your name wrong
mattm591
17 Sep 14 1 #311
Just wanted to add my experience...

Currently get Sky TV (Entertainment + Movies) only.

Called, told them Virgin were offering 50% off (no idea if they are), and wanted to cancel to get my TV with them. They said fine, and cancelled it.

Logged in to my Sky account online and got offered 35% off. Used live chat and said this offer was good, but not as good as Virgin. Instead of matching Virgin's (possible) 50% off I got given the hard sell about how Virgin deals are never as good as they sound blah, blah, blah. Best Sky could do was 35% off. Said I'd call Virgin and hoped they'd give me a better deal.

Waited 10 minutes so it seemed like enough time had passed to call Virgin.

This time I called the number I was given to claim my 35% offer. Said I'd seen the offer, it was good, but Virgin's was better. Would like to stay with Sky to avoid hassle of switching - but ultimately want that 50% off deal (by this point almost certain it doesn't exist, but said it was a marketing mail they'd sent me as an add-on to my broadband). Guy said let's have a look. Guy said sure we'll give you that deal, 50% off for 12 months.

Jobs a good 'un.

Reckon it might depend on who you speak to. Or maybe Sky value persistence and if at first you don't succeed they'll reward a try-try-again attitude!
WaftyCranker
17 Sep 14 #312
If I spelt it right I would be banned !
arafatharm
17 Sep 14 #313
thanks
bigfatolly
17 Sep 14 #315
I have been with Sky since 1993,have always had at least the Sports and the Movies at times as well.
Cancelled nearly a month ago and have had no phone call ,no email and when I log into my Sky to look for offers I get a message saying cannot proceed,please ring this number blah blah.
The channels will be cut off on Monday,obviously they don't value a customer of some 22 years.
newcastleutd
17 Sep 14 #316
I cancelled a week ago, I have been a customer for 22 years, I have Virgin in the area and I already have Virgin fibre broadband and they still offered 20%
north_star
17 Sep 14 #317
Just off live chat - was about to cancel, got offered 50% off straight away, held out a bit and got the £100 credit too! Nice one!
peanuted to north_star
17 Sep 14 #319
can you give a little background about your subscription

how many years a customer and which package you were on previously

and how much you were paying before

thanks
newcastleutd
17 Sep 14 #318
I cancelled a week ago, I have been a customer for 22 years, I have Virgin in the area and I already have Virgin fibre broadband and they still offered 20%
kristineluke39
17 Sep 14 #320
If you cancel your contract......can your partner join even though you live at the same address? Just wondering if this is an option.
SonicMan
17 Sep 14 #321
I will call up this weekend, been with them so long but don't really get any discounts
NorvernRob
17 Sep 14 #322
I've been a customer for 13 years, always got something off each year but yesterday I emailed to cancel and was offered £7 per month off an £85 bill! So I've cancelled, I expect offers coming through but it's worth looking at BT as they following offers are on but end TONIGHT.

Quidco - £250 cashback for a new BT phone/fibre/TV package. BT themselves - a £125 Sainsburys voucher for a new fibre customer. There is also a small amount off the first few months off each package with the various offers they have.

I've priced up Infinity 2 (80mb unlimited), phone line, BT box with freeview and extra channels (Eurosport, history etc), HD, BT Sports inc the app and it's just over £50 per month. Add on a Now TV subscription so I don't miss stuff on Atlantic, Sky 1, Fox, Living etc and it's £60 per month. Still sounds fairly expensive, but figure in the £375 cashback/vouchers plus the reduced amount for the first few months and it equates to 31.80 p.m over 18 months, over £50 PM cheaper than Sky and saving almost £1000 in the process.
GemandJake
17 Sep 14 #323
I have been with Sky for nearly two years, we moved in december 2013, our tv was installed the day after we moved, sadly our phone and broadband was delayed due to it being a new built. Took 7 months, Sky were great, gave us 20% off our tv package (we have sky sports and movies), 2 years free broadband (but this you now get with having sports) and free line rental for 12 months. We rang up last month to cancel movies but they said we could have them for 50p a month instead of the £8. We also get half price multi room but that will expire in Dec. We were told to ring up in November and they would extend that for another 12 months......

We get a pretty good deal at the mo....but this looks even better. Im going to ring them and see if they can extend our 20% off, as this is due to end soon. Or give us something better, as this deal is cheaper
north_star
17 Sep 14 #324
I think I got lucky to be honest. I've only been with them a year on the family package and that was already with 50% off. I just told them I wanted to shop around before committing. I thought they'd say ok, but I was then offered the credit too. I think it depends who you speak to and whether they are desperate to get a deal at that point.
Leigh2612
17 Sep 14 #325
Tried chat again tonight, still no one to speak to regarding restructuring my bill. Just trying to get me to call downgrades and another office...pricing up the competition now as sky are starting to annoy...!
regreid to Leigh2612
17 Sep 14 #328
That was probably because I was on chat with them.

I was offered 10% off my bill and free replacement box.

So have continued with cancelling it, nothing to do with getting Virgin or another supplier either.
NorvernRob
17 Sep 14 #326
As a long time Sky canceller, it appears from the various forums that deals are totally random depending on who you speak to at the time. There is no pattern or guarantee, that's why when you phone up to cancel you should be prepared to go through with it - just remember you pay in advance and have to give 31 days notice, so you still have a whole month for them to contact you after cancelling.

Don't pay full price, I never have and never will.
telttruth
17 Sep 14 #327
My parents and sister both got offers, I got nowt. Not happy so need to get onto them again.
jaydeeuk1
17 Sep 14 #329
This is why it never pays to be loyal to sky. I'd never accept 50% as an offer after 2 years of 75% off. Feel for the peoplē who have customers for a decade and just being given a lousy 25 or 35%

http://www.hotukdeals.com/deals/free-sky-tv-family-bundle-normally-33-a-month-12-contract-free-for-12-months-via-2001781#post22826426
Mark43
17 Sep 14 #330
And that's why I'll never add heat for a retention deal such as this, there is no specific deal here.
peanuted
17 Sep 14 1 #331
jesus

you're hardly deciding the fate of a country with a yes or no vote

this is a deal as its probably saved a lot of people a lot of money
pehaw
17 Sep 14 #332
So last 2 years at 75% off. Had full tv package with HD and multiroom. Worked out at 35 quid or so a month instead of 81 or so.

Cancelled last wk. Offered 50% off main subscription. Turned it down. Had two phone calls with **** offers. Had another tonight offering 50% off main subscription and something like 35% off multiroom and 2.50 for HD (might have been the other way round I cant remember)...but 40.31 per month but no contract so can cancel at any time with 31 day notice. Also £100 credit to account so works out at 31.98 per month. Not too shabby.

Could cancel in a 6 weeks or so and get 2 and a half months completely free
WalkerboyUK to pehaw
18 Sep 14 #353
You should just be happy that you got 2 years at 75% discount in the first place. Being a bit on the greedy side if you think you deserve that for a 3rd straight year...
Ultimately all of us getting discounts set for a year is why the rest of the customers see annual price rises!
samxoxo
17 Sep 14 #333
I did the same thing last year. Cancelled my sky as i was going to freeview. I had a letter a few days later offering me 50% off of any package then a call a few days after that offering me 75% off any
package. So i get entertainment extra for £6 per month! Defo worth a few weeks of freeview
moreno7777
17 Sep 14 #334
I rang them to cancel, expecting a decent retention deal over the phone. having been with Sky since 1993
I've had a few money off deals over the years but had been paying full price since 2011.
All I got offered was £10 off a month the full TV package (no phone or BB) I asked for 50% off to stay and they refused saying they could not go that low - even though I knew friends who had been offered it at half price.
I cancelled and went without sky for a month and since then all I keep getting is 50% off deals through the post.
The family moaned for a while but soon got used to watching freeview

The irony is sky lost a customer of over 20 years as they would not offer me 50% off yet they're happy to offer these deals to others.
Sometimes I really do think it's a case of who you get on the phone as to what deal you get offered - there is never any consistency with their retention deals so my advice is if you don't get the deal you want just cancel and do without for a while.
They will soon be chasing you for your subscription....who knows by then you're probably used to being without it and will save yourself a few hundred ££ a year
tcbigguns
17 Sep 14 #335
*Like* ^^

Been my strategy for years. I cancel 30 days before the half price deal runs out then wait for the "Come back for half price" deal within 2 months of cancelling. XBMC on the DROID box fills the gap nicely till the deal comes through.
ingatestonian
17 Sep 14 #336
When I went back after cancelling, I did it by online chat. That way when they make an offer you can walk away make a cup of tea and leave them hanging. He kept asking, are you still there?

Eventually, I got 60% off including Sports and multi room for £2.50.
Mark43
17 Sep 14 #339
Well obviously not, but there is a voting system...

It's simply not a deal, and sky do this all the time anyway, may as well post a deal saying you went into a market and were able to haggle.
tristanangel
17 Sep 14 #340
4 days ago I called to cancel they offered Me 36.50 a month plus 30 credit for line rental broadband unlimited and variety pack I thought this was fair. I excepted but have signed in for 12 months on broadband and line rental.
proudmammy
17 Sep 14 #341
we cancelled our sky for a few months last year and they kept offering things like free movies for a month, half price for 3months etc then one day they phoned and offered us every channel for free for 6months including movies, we accepted then when the 6months was nearly up I phoned to cancel. they offered things and I declined and my sky was going to be knockee off a couple weeks later. then they phoned again and we got a great deal, unlimited broadband, phone line, all sky channels, movies, hd, multi room (1 extra room) and sky go and on demand for £46 a month. we were paying £41 for a few months because the man on the phoned said my monthly bill would be £49 but then they started charging us £56 so when I complained they went back and listened to the conversation we had then lowered our price. quite pleased with our package seen as though my parents have just cancelled theres and were paying the same price for basic tv and broadband
peanuted
17 Sep 14 #342
Just because you waste your time posting pizza vouchers that save a few quid doesn't mean that you should knock down a proper deal that saves people proper cash
brad79810
18 Sep 14 #343
I cancelled sky in July and have not used it for a month and received a call on Tuesday. I wasn't really interested but was offered 60% discount on previous package to £21/month. (Family plus sports). I was quoted £28.25 with hd. I refused saying a third of total monthly spend for hd was far too much. I was offered £25/month. I said I would think abt it, and they would phone me 24 hours later.

Received another phone call 24 hours later but the sky advisor knew nothing about the offer I had been given 24 hrs earlier. I was quoted £28.25 but I refused and stuck out for £25. I was eventually offered £26.25 per month with a £15 credit which would bring the equivalent monthly payment to £25.

However when I checked online a couple of hours later my monthly payment was £28.25 with a credit of £30. That's not what I agreed to. Had the credit been £39 then I might have accepted it but on principal I refuse to agree to this deal. I have since complained to sky and the 48 hours period where they will deal with it ends in 12 hours. Unless it is sorted out to my satisfaction and on the deal I agreed to within that time frame I will cancel. I might end up with an even better deal.
jay_leeds
18 Sep 14 #344
gotta love/hate sky
kristineluke39
18 Sep 14 #345
If you cancel your contract......can your partner that resides at the same house join as a new customer? Anyone know? Thanks
___Josh____ to kristineluke39
18 Sep 14 #349
Yes
brendinho
18 Sep 14 #346
great!! thanks for the heads up!!
darrencook
18 Sep 14 1 #347
Skybox... Enough said. :wink:
___Josh____
18 Sep 14 #348
I have got deals on numerous occasions from sky. The first time I cancelled and was offered nothing so went through with it as I knew people who were getting it alot cheaper. After a while got it back with a deal this was sky plus days. The next time the contract ran out I rang up and asked for an offer and they gave me one. Just say it is too expensive.

When HD first came out I saw someone selling it in a shopping centre and tried to sign up. I was told 3 month waiting list and £50 connection fee. I went straight home phoned sky and told them I was cancelling to get freesat HD. They installed the HD box 3 days later for free and gave me 6 months half price.

At the moment I pay £27 without movies or sports. But I will be ringing up and if I don't get a deal I will cancel and start streaming instead.

One thing that does make me laugh is the extra box cover. Who uses that. My friends box stopped working whilst we were at his house. he rang up and they organised foe it to be fixed and gave him a 50% 6 month discount lol.
chesnie
18 Sep 14 #350
I cancelled our Sky last night (currently paying £82.50 a month for everything except broadband)

It took 1.5 hours to do it over live chat, during which the agent asked me to think about our 3 children when we cancel it...I went mad at her!!

Anyway, she offered 35% off for 8 months. I said no and cancelled it.

This morning, there is an offer on our online account for 25% off for 12 months and a new Sky+ box for our multi room.

We will wait and see what else they can come up with!

Thank you to you lovely people for even recommending it!! :smiley:
A2EEM to chesnie
18 Sep 14 #351
Which section in your 'mysky' account do you see personalised offers?
thedvdmonster
18 Sep 14 #352
hmmmm
Without reading through 18 pages or comments.
£100 credit.
Now if you tent films with sky they also send you the DVD no?
So £100 worth of free DVDs ?
Mark43
18 Sep 14 #354
I've only ever posted proper deals, this isn't a deal though, as is clear from a lot of the replies.
bigdaveplym
18 Sep 14 #355
£15 a month with Virgin, unlimited anytime landline phone calls , 50mb download speed broadband , and medium tv package plus line rental which I pay yearly in advance saving a fortune .
WalkerboyUK to bigdaveplym
18 Sep 14 #359
Good price, but unlike Sky, Virgin don't cover a large are of the country, making such options absolutely impossible!
pehaw
18 Sep 14 2 #356
Are you having a laugh?

You think I should not hold out/push for as much discount as I can possibly get? You want me to stop doing this so I can subsidise Sky's profits and help offset price increases?!

Wow you're on the wrong site mate.
gabrum
18 Sep 14 #357
Thanks for that will keep in mind when coming to end of my contract
I also used to have virgin but moved and no virgin in my area so had to go with sky got a good deal when signed up now to beat that one
WalkerboyUK
18 Sep 14 #358
No that's not what I'm saying - what I'm saying is don't be surprised that they couldn't maintain a 75% discount. I'd say that discount is pretty much unheard of from Sky, so be grateful that they still offered 50% off.
kooks65
18 Sep 14 #360
I got 75% off, the year before that I got it free being an ex O2 broadband customer, then the few years before that I got it at 50% off. The thing is I do mean it when I say I'm going to leave, I have a freesat box and we hardly watch sky channels its just the footie which we want but if Skys too dear DH will go to the pub to watch it.
863luke
18 Sep 14 #361
Cancelled a month or so ago when my 50% deal came to an end. Had an email last week offering 50% off. Left it a few days and had another offering me 60% off & £100 credit. Works out at just under £20 a month for family bundle + sports + HD pack. Can't argue with that! Thinking about adding movies for an extra £3.40 a month.
pehaw
18 Sep 14 #362
It wasn't unheard of at all. It was very commonplace over the past two years. It now appears that that specific deal is not on the cards.

However they have now given me an even better deal. I now pay the equivalent of £31.98 per month with no contract. I was paying about £35 on a 12 month contract.

It is simple economics that they are better off receiving £31.98 from me rather than nothing at all, especially as the cost per customer of maintaining an account must be negligible.
WalkerboyUK
18 Sep 14 1 #363
It wasn't unheard of at all. It was very commonplace over the past two years. It now appears that that specific deal is not on the cards.

However they have now given me an even better deal. I now pay the equivalent of £31.98 per month. I was paying about £35.

It is simple economics that they are better off receiving £31.98 from me rather than nothing at all, especially as the cost per customer of maintaining an account must be negligible.[/quote]

Definitely agree on that bit.
We're now going to be paying £26 for the TV package with multiroom, HD & Sports.
Having already said we would cancel the TV, we were looking at £30.40 for phone/broadband, so adding £26 back on for TV was a win-win situation. Would have been £101 by December for all that!
colinb07958
18 Sep 14 #364
I just called Sky and said the best they can do is £41.50 a Month for 10 Months. I pay £66 at the moment. The guy said he would cancel the Sky TV and leave the Broadband so I would get a smotth transition to a new company. Knowing my luck I wont get offered a better deal. lol

I better investigate Broadband companys now.
manicmidlander
18 Sep 14 #365
I got the £100 bill credit and the original bundle for approx £8.60 per month. Quidco pay £40 to upgrade to the family bundle so I'll do that as it's on offer for me at £4.60 a month. Combine that with cash back for a free 1 month movie trial and 2 month free sky go extra trial and I'll have had the Family bundle free for 12 months.I'm also tempted by Sky multiscreen which has the potential for £30 back via topcashback. As usual I'll just leave after 12 months and then flip the account into my girlfriend's name and she'll sign up as a new customer. It's a bit of work but it's worth it.
boostyboo
18 Sep 14 #366
ive spoken to live chat today. were paying full price for everything except movies (86£) I wasnt offered anything so i said i would cancel. ive had 2 missed calls already........
brad79810
18 Sep 14 #367
Well that was interesting. I didn't get a call back, so phoned Sky and explained I wasn't happy. They said there would look into it and phone me back within 30mins. However, nearly an hour later they phoned back and I was told they would credit me with £39 but then £28.25 every month thereafter. Although the actual yearly cost was the same as my original price (£26.25 per month with £15 credit) I persevered and insisted that was what I wanted. I was told that wasn't possible, so I cancelled. I thought at the time, perhaps I was being too harsh and I would have accepted, but I was put through to another department, but ended up with a far better deal.

They waived the Sports HD, so paying £23 a month for Family and Sports HD, plus the £30 credit.
Jenny1979x
18 Sep 14 #368
Cancelling as I type.
Jenny1979x
18 Sep 14 #369
I hope they phone me with a deal, otherwise the hubby will kill me!!
WaftyCranker to Jenny1979x
19 Sep 14 #372
Have you checked your email ?
jillko2010
18 Sep 14 #370
i just cancelled with the chat feature, trying to convince me that sky was the cheapest ever... yeah right, told her to process my cancellation as all they could offer me was free broadband, that's only 7,50 per month which is more than I am on now! silly fools, hope i get a phonecall soon!!
killerferret
19 Sep 14 #373
I originally switched to sky TV when i got the 12months free with o2 Broadband. Well that ended in June and I cancelled the TV but I choose to upgrade my broadband to fibre and the deal I got meant i was paying the equivalent of £17 a month for 18months for line rental + 40mb so I was happy anyway.

Got a call yesterday as a thanks for renewing my broadband they were giving me 12 months free TV, i asked for the catch there wasnt one and i can call up just before the end of the package and cancel just like before. So i lost the TV around beginning of May, 4 months later they gave it me free again.
JC82
19 Sep 14 #374
50% off letter arrived in the post
teerex
19 Sep 14 #375
My current deal is due to run out next month I think, so it's time to try this.
jdog
19 Sep 14 #376
Just cancelled over chat, was only offered 40% off for 6 months (been with them for 2 years). Contract ends in 30 days so will see if they come through with a good offer before that. I have all the channels so it was costing me £69 a month I think.
J
Rikachu
19 Sep 14 #377
Just to confirm... All of the retention proposals mentioned above are TV only?

So broadband and line rental in addition to what's been offered right?
princepaul
19 Sep 14 #378
I have just phoned them to cancel my subscription (£48 per month) no sports or movies at all just HD, 3D and multi room. The guy on the phone at Sky just said 'no problem' he didn't ask why I was leaving or didn't offer me any deals what so ever, he said it will be cancelled on 20th October, that call lasted about 1 minute!
smithyp1
19 Sep 14 #379
i was on to the live chat earlier and they offered me free broadband for 2 years, saving me £7.50 a month ....
rdtorres
19 Sep 14 #380
Cancelled TV on the 17th, still in contract for fibre broadband. Got offered £10 off fibre and £25% off TV which I declined.

Got a call earlier saying they have an offer for me, they calling me tonight to discuss. Will let everyone know if it's any good. Probably won't stay unless it's 75% off.
Taksim_Red
19 Sep 14 1 #381
Don't think they're doing the 75% at the moment. 60% + £100 credit is the golden deal right now, but since the last thing they offered you was only 25% - I'd say the best you could hope for would be 50%.

You have to hold out for a bit to get the better offers. These days they don't usually offer more than 25% until after your channels go off.
rdtorres
19 Sep 14 #382
I've got 1/2 price line rental and recently had 25% off for 6 mmonths but had to sign up for 12 months to get free HD box as I had the old one, been with em for 7.5 years.

I'd take the 60% with 100 credit as it would basically be a few months free and could cancel it after. Only reason I want sky is for the football and with streams etc these days can't justify it for any more than the equivalent of 75% off really and I won't go back on contract.

If the rest of European seasons the same as the ludegerets game I prob won't make another 6 months let alone 12!
Seggamackem
19 Sep 14 #383
I've been on 12 months half price full tv package(but full price hd and multi room) £50 a month but recently up to £54, forgot to call back a month before the year was up. Now up to £84.So just called them up and the final offer before I was about to cancel was 40% off all channels only for 6 months with a 12 month contract! last year I got the 50% a week before my 31 days were up, did not cancel immediately but will call back tomorrow-not brilliant!
Seggamackem to Seggamackem
22 Sep 14 #396
Just been on online chat and reduced my bill to £60.37 for 12 months from £82 pound something, 25% off channels and something off multi room £22 a month saving without having to cancel, happy enough with that!:smiley:
eggbarker
19 Sep 14 #384
After 12 plus years threatened to cancel offered me half price fiber and tv for £46,told them to jog on as I never get offered anything so cancelled,i'll wait now see what they offer
blitzmmccv
19 Sep 14 1 #385
Well i cancelled mine a few days ago after they wouldn't give me any decent deals. Today they came back with 12 months free line rental. I said no. a few hours later they rung me back saying i could have 35% off, That soon rose to 50% when i told them it wasn't good enough. So i've gone from paying £86 a month to £26.16

Total deal:

50% TV package (Variety)
35% off Multiroom
Free 12 months line rental
6 months free fibre broadband

With no contract. Im happy enough with that :smiley:
Rikachu to blitzmmccv
19 Sep 14 #386
When you cancelled... Did you cancel everything? Or just tv?
peanuted to blitzmmccv
22 Sep 14 #395
problem with them phoning you is that you have no proof of agreement
you're probably in a 12 month contract
blitzmmccv
19 Sep 14 1 #387
Everything. I told them if they couldn't sort out a deal i was going with TalkTalk.
zorbathegeek
21 Sep 14 #388
I take your point, I really do, but the fact remains that it's not even transferable to existing users.
(you have to be an existing user out of contract, for starters).
Maybe you'll get something similar offered, maybe you'll get nothing. It always has been and will remain a total crap shoot.
Jenny1979x
21 Sep 14 #389
Nothing so far
WalkerboyUK
22 Sep 14 #390
On the basis that I still couldn't find anything to watch yesterday afternoon, even with Sky, Netflix & Amazon Prime, I'm now considering scrapping the Sky package again, even with the current deal (not on a contract).
jordanogrady
22 Sep 14 #391
I've just called up and canceled mine! Its gone from £62 per month to £82 per month, thats all the channels with HD, and multi room.
They offered me 20% discount, so i just said no, its still more than i was paying last year...

Lets see when, if the phone rings!
Jenny1979x
22 Sep 14 #392
My phone just rang. They offered me everything as before (whole package, movies, sports, HD and multi room) from over £100pm to £55.
Sim to Jenny1979x
22 Sep 14 #393
Nice, is that for 12 months?
vivalavile
22 Sep 14 #394
This might sound like an odd question but if I were to cancel, and during the 31 day notice period then change my mind and wish to stay, am I able to just call up and overturn my cancellation request?
kooks65 to vivalavile
23 Sep 14 #400
yes :smiley:
blitzmmccv
22 Sep 14 #397
I took down the persons name, time, and date so if they try anything i'll tell them to check the recordings. I'll be staying with them for another 12 months anyways at that price so id of accepted it with a contract if it was offered like that. Im just glad i got it down by £60
colinb07958
22 Sep 14 #398
I not been contacted yet. ;(
peanuted
22 Sep 14 #399
step ahead of the game then

although your'e playing into their hand a little with the weak discount on the multiroom. very big profits for them now with no installation and playback via wifi.
vivalavile
23 Sep 14 #401
Brilliant, how did you know, does it state somewhere on their site?
Sim
23 Sep 14 #402
I went through the process of cancelling yesterday and went onto my online account this morning to check the 'Final' bill. As soon as I logged in there was an offer of 25% off and a free Sky + HD box along with a number to call if I want to stay.

I've done this before and called to stay when no decent offer was forthcoming.
vivalavile
23 Sep 14 #403
Fantastic, thank you!
Gaz_Oafc
23 Sep 14 #404
Was paying £80 for TV (family&sports) phone & standard broadband (only getting 1-2mbs speeds). Rang to cancel all three services and after about half an hour of the guy offering me nothing but the free 2 year bb deal and telling me my quality of life would decrease without sky(actual quote) he finally processed my notice.

Yesterday (about 5 days into my notice period) I got a call from the retentions team and after a bit of negotiation managed to get the following:

- keep the same TV package (month to month contract, discount lasts 12 months)
- upgrade to HD sports
- upgraded phone call package
- upgraded broadband to sky fibre unlimited (discounted for 12 of the 18month contract)
- free upgraded router instead of the £6.95 charge
- £55 credit on my account

All for a total of £54pm. Chuffed with the £25pm saving and better package!!
Gaz_Oafc
23 Sep 14 #405
I will add that I've only been with sky 11months and gave the 30day notice period to cover the last month of my contract
rdtorres
23 Sep 14 #406
Best I got offered was 35% off tv with no contract took it down from around £84 to £60 something. I declined it though.
Now I've thought about the amount I'll be saving even if they offered me 75% off I'm not sure I'd take it.
Only thing I'm bothered about is the football.
djbenny1
23 Sep 14 #407
+1 if I could pay £25 a month to have just Sky Sports & BT Sport I'd do it in a heartbeat.
suicidehobbit
23 Sep 14 #408
not long off "the call", maybe 2 weeks into my notice period.

guy seemed nice enough and quite chatty. i know how the retention teams work but i didn't feel like he was throwing schmaltz at me too much.

offered 25/35/50 off tv, dropped a few packages i wasn't using (refused to do this when cancelling as they seem to think its a "deal" and finally got 12 months free broadband for saying "yes" when asked if i would cancel knowing it was a global offer for people who cancelled their broadband. Bill down from 73 to 28 for 12 months and not signed into a new contract, happy enough with that. he was also candid enough to say i should call up in aug 2015 and ask for a better deal for a long term customer.

just bugs me a bit that you have to go through this to get a discount, but i'm happy enough to play the game...
Sim
24 Sep 14 #409
Well I cancelled Monday afternoon and have had a missed call from sky whilst I was out at lunchtime :wink: I'm sure they will be calling back again soon :smiley:
jordanogrady
24 Sep 14 1 #410
ok, i have just got a cracking deal too!

We have all the channels, HD, 3D movies and sport, usually £82 per month with a multi room box, i tried to get another multi room box thrown in, but they couldn't give me one for free...
I got 50% off my TV package, and 35% off my multi room, so it was £40.31 for the TV, then i added sky broadband and their line rental for £25 per month (i think the fibre is £10 for 12 months) so 1/2 price.
Also, because they couldn't give me another multi room box free, they put 2 X £50 credit onto my account!
1 Happy customer!
jordanogrady
24 Sep 14 #411
so total price is £65.71 inc fibre broadband, and line rental.
Rikachu
25 Sep 14 #412
Hmmm... Still waiting for my call. Cancelled on Sunday and they back dated my cancellation to the 8th, so not long left!

Should I try chat?
colinb07958
25 Sep 14 #413
I cancelled my tv and was told at the time I should keep broadband as when switching company it is a smoother process. I not heard anything yet and have been with them 7 years. I pay £67 and was told could be £41 if I cancelled Sky go extra. I might wait until the first week October and call back If I not heard anything.
colinb07958
25 Sep 14 #414
Just called to ask what I do with my broadband if I was to switch and she said just give the new company my details. She said best they can do is free broadband 12 months. I said that was not much of a deal as I can go with plus net as a new customer and just pay 2.50 a month so didn't think that was a good deal for 7 years of custom. She also then gave me a quote on my TV package included which was half price tv etc for 12 months but that was coming in at more than the £41 deal I was previously offered.

Maybe I am going to be one of the unlucky ones that does not get a call back ;(
rdtorres
25 Sep 14 #415
If you got offered half price TV and free broadband then that's not bad. The first saving you were quoted must have been when getting rid of more packages as sky go extra does not cost £26.
I've been with them 7.5 years they told me but the best I got offered was 35% off so far and I've previously had 50% off.
rdtorres
25 Sep 14 #416
When I got the call back they asked me some questions before giving me the offer.
One was why I was leaving which I basically answered 'not value for money' to and the other was how would I be watching TV in future which I said freeview.

Just wondering if anyone answered any different and what they got offered.
WalkerboyUK
25 Sep 14 #417
No - definitely don't go contacting them. If you did that, having cancelled, you'll just look like you're begging for a deal and that your intention to cancel was baseless. Just be patient and hope they contact you!
colinb07958
25 Sep 14 #418
They just called I think I have had lots of missed calls from them as they call my home phone and I am always at work. They offered hd 2.50 and 20% off tv so was £47. Still more than my initial offer so I declined. Let's see if they call back.
BFLEM
25 Sep 14 #419
Left the in Feb really didn't miss it,got an email giving me 60% off and £100 credit,would be rude not too as the basic package is now costing me £3.20 for the year. less than a penny a day.
Sim
25 Sep 14 #420
I cancelled through Live Chat on Monday and I had my phone call earlier on today (after missing one yesterday).

I've gone from £66 per month for Variety with Movies, HD and multi room to £38.73 for 12 months on a rolling contract :smiley: That's 35% off the TV Pack, £2.50 for HD and 35% off multi room.
ashleyb5443
28 Sep 14 #421
Mohammed in the Sales Department wasn't as kind to wait. I'm already paying them £25 a month for Fibre and a phone line so just want the TV package, I was offered a one off managers special of 40% discount for today only. He manage only had 3 of these codes to use today....****.
Worked out at £54 a month for all channels and multi room. Still a lot of money.
For the moment I'll stick with my subscription to an online server with all channels for £3 a month or wait for a call back this week.
rickyc88
28 Sep 14 #422
What server is this?
DealSeeker54
30 Sep 14 #423
I just got 50% off the family bundle and I got free line rental so I am paying £24 a month for tv, phone and unlimited broadband!
GlebeCS
30 Sep 14 #424
Finally got an offer today, keeping all channels plus HD and the 2 multiroom subscriptions, they dropped from £93.75 to £63.25 a month, better than nothing :smiley:
tmb
15 Oct 14 #425
I got call 50% off sports/movies/family within two days of cancelling - still holding out in hope I get better?
rdtorres
15 Oct 14 #426
Mine gets cut off Friday, haven't had a second callafter initial 35% off offer.
colinb07958
15 Oct 14 #427
Same here. I am going on holiday on Saturday and mine runs out Sunday. I think they only offering 10% off tv now. Would have been better taking initial offer.
macorobi
15 Oct 14 #428
Have you tried logging into your sky account- my sky TV switched off today. I've not had any calls but under the 'my Sky' tab online in my account I was initially offered 35% off. I logged in today and that had increased to 50% off. I clicked the link to chat online and 45 mins later I've got family pack plus movies plus Hd for £25.05 so 60% off. Have a look you might be offered a better deal :-)
colinb07958
16 Oct 14 #429
Still nothing. I might have to call them tomorrow as on holiday Saturday. Can't really afford to cancel it as don't have Virgin in my area
Rikachu
17 Oct 14 #430
Kept the broadband and paying line rental only atm.

TV has been cut off for a week now... No call yet, and when I check special offers under 'my sky' it says page cannot be displayed and I should call instead.

I guess will wait a little longer!
Lufco75
17 Oct 14 #431
I would hold out for a better deal if I was you. I personally can live without Sky and want to get value for money at all times. I've been on a 50% deal on any Sky package for the past 12 months and when it was coming to an end I gave my 31 days notice. I received no offers whatsoever from any of the phone staff and I've had numerous conversations over the past three weeks or so. I've only this morning received my first flyer offering me 35% off tv for 12 months, offer ends 24th October. I aren't gonna accept that because I now own their equipment and the offer should be more than the original 50% deal. I think the next flyer will be a better offer(it has been in the past)and if it isn't then I'll live with it!
124576
17 Oct 14 #432
I cancelled 6 Weeks a go and have been without Tv for 2 Weeks. Best offer I continually get with online chat is 60% off any pack for 12 months. I'm trying to get the 60% and £100 credit but that offer finished on 28 Sept and no matter how much i push they wont offer the £100 credit. I'm sitting tight for now.
colinb07958
17 Oct 14 #433
Gave in and called today as on holiday. Could have chanced it and waited, however, I have very little option where I am as we dont have Virgin in the area. Also I have to rent the dish as I am in a block of flats. So if I did cancel then I would have to cancel rent the dish and the company that rent to me charge a disconnect fee and connect fee etc. Basically would have been a pain in the butt.

I am on £65 a month with fairly basic pack and HD, Line Rental, Broadband and Sky GO Extra

I was offered a new package and all I would lose from above is SKY Go Extra and F1 HD. I would keep all other channels and broadband etc £41.50 for 10 months but its on a 12 month contract.

Took me a while on the call as the system thier end keeps crashing. I am pretty pleased with that deal £24 less than I currently pay as its what I was initially offered.
124576
18 Oct 14 #434
Update from yesterday. Just got a call from sky and they offered the 60% and £100 credit to my account. Off for two Weeks in total and hot the deal I wanted.
jklondon
20 Oct 14 #435
Hi - cancelled sky few weeks back, they have tried to contact me few times but never home. Does anyone know the direct number for retentions team that I should call back? Thanks in advance
imran999
21 Oct 14 1 #436
Just re-signed up for a years contract. Full Sky Channels in HD with sports n movies - £16.50 a month. 75% off.
New box, and free install. Had no sky tv for a week.

Wouldn't give me the 2tb box for free and wanted to charge me £149 for it, so just went with the normal 500gb wifi hd box.

Also got line rental for 9.99 for month and free BB.
boostyboo
21 Oct 14 1 #437
ive cancelled my tv and wasnt offered anything. my tv got turned off yesterday and ive been sent 35% via post.

i rang today to cancel my broadband and phone and was offered 10% off!

we have had the whole package phone and BB for 10yrs+

im holding out but might try bt if nothing happens in the next week x
imran999
21 Oct 14 #438
I was the same. Had 35% off when i initially cancelled and then nothing. Waited a week then i called sky on the upgrades phone line as was missing skyplus functionality.
The agent said he could get me 75% off but it would need to be done the following day when he was on outbound calls section.
True to his word. He phoned me today and sorted me out with 75% off.
jklondon
21 Oct 14 #439
Got 50% 12 months in the end. O
K with that. Will do same again next year!
rdtorres
21 Oct 14 #440
Did they just call you then or you call them?
braveheart9857
21 Oct 14 #441
Got a call from "Sky" offering 60% off ! I was a bit taken aback as we left start of september... Told the rep that we were now with " Virgin" he asked if we still had phone line and then offered 80% off....DOH we are with "Virgin" now think he missed that bit lol.Why do they wait so long to call you back! Anyway still more than happy with package from VM - BB 152mb, Xl Tv, P/Line, BT Sport,Netflix, Extra box, and love the Tivo box got a 12mth contract too all for £33.00 :smiley:
jans
21 Oct 14 #442
Wow, you got all of that including the phone line and fibre optic broadband for a full 12 months at only £33.00 a month? Is it HD and Formula 1 included in that BT Sport?
braveheart9857
21 Oct 14 #443
HD yes not sure about F1 but more than happy with package :smiley:
jans
21 Oct 14 #444
Yeah,that's a really good deal. Did you have to fight for that or was it a standard VM offer? Might actually think about defecting from Sky if it is. Never had any deals offered from Sky in the 15+ years that we've been with them. Didn't particularly want their BB but it was a case of having to when o2 passed their BB business over to them. We've hung out waiting for fibre optic in our area but currently it's only available through cable (VM) and not through BT exchanges. Was meant to be scheduled for September but here we are near the end of October and it's still not here.
braveheart9857
21 Oct 14 1 #445
They are all as bad as each other really!! Just a case of getting the best deal :smiley: The deal was for new customers only, which I was lol

quote=braveheart9857] HD yes not sure about F1 but more than happy with package :smiley:

[/quote]
Yeah,that's a really good deal. Did you have to fight for that or was it a standard VM offer? Might actually think about defecting from Sky if it is. Never had any deals offered from Sky in the 15+ years that we've been with them. Didn't particularly want their BB but it was a case of having to when o2 passed their BB business over to them. We've hung out waiting for fibre optic in our area but currently it's only available through cable (VM) and not through BT exchanges. Was meant to be scheduled for September but here we are near the end of October and it's still not here.[/quote]
imran999
22 Oct 14 1 #446
I think I just got lucky with who I got put through to.
Phoned sky in the evening, and spoke to upgrades department, and the guy on end of line (as luck would happen, he usually works on the outbound team), says straight off the bat, that he could get me 75% off but he would need to call me from outbound team the following day. Took my number and he called back the next day.
boostyboo
27 Oct 14 1 #447
update on my cancellation....

got the 35% off letter again so i went on live chat to ask for more lol. the guy was adamant again i could have 10% and no more. so i logged back off

in the afternoon i tried again and was offered 50% off. i said is there anyway u can do more and he offered 75% straight away. tied on for a year on full package except movies
Lufco75
28 Oct 14 #448
You've done really well there, I went on live chat but couldn't get them to give me 75% off, he said they don't do it for 'returning' customers, a load of bull I'm sure! I had received a 35% off flyer through the post just over a week ago and when I logged into my Sky account to check my final bill I had an offer of 50% off if I returned to Sky TV. I went through the live chat link and basically told the person that I didn't want to be in a 12 month contract and asked if he could beat 50%. He got 'special permission' from his manager to give me 50% off plus a further £50 credit on a rolling contract, it would've been a 12 month contract had I taken HD which I didn't. The deal is for 12 months but I will probably leave after Christmas when 75% or 60% with £100 credit become common again rather than a lottery.
shamirmawji
3 Nov 14 #449
I cancelled on 6th October. TV was set to end on 7th November.

I got a letter to come back with 35% off for 12 months.

Went to online chat and was offered 50% off without evening mentioning the 35% off.

Sky Sports and Variety with HD £26 a month for 12 months. Happy with that!

Also just got Fiber broadband free for 6 months - did it online through top cash back though as £100 cash back. You have to pay activation but still £50 better off than going direct with Sky on this one.
tmb
4 Nov 14 #450
I'm wishing I had taken first offer of 50% - they phoned back last week and could only offer me 35%....now hoping for week 3 offer!!
keithtmoir
9 Nov 14 #451
Comment

The reason for that is that the sky+ is a separate rate subscription and you can keep your FTA RECORDINGS FOR £10 a month.
1on4
14 Nov 14 #452
I'm out of contract on 5th Dec with phone, TV and bb set to end on 12th dec. been offered nothing but crud so far. Disappointed. Also been told that my custom isn't as valuable as someone whose been wit them 10 years!
Scot6y
25 Nov 14 1 #453
Cancelled my Sky TV after being offered a weak ten pounds a month reduction from variety package hd and this would have been a new 12 month contract.
I was even told that remember that sky have been good to me in 8 years!!!!!
Not a happy bunny at all
rdtorres
25 Nov 14 #454
Haha Muppets, I cancelled a good while ago and am not even missing it. I stream the football and can easily access anything else I used to watch by downloading etc. The kids stuff like ben and holly is on YouTube too.

Stuff em.
Scot6y
25 Nov 14 #455
Anybody else having any luck or are sky adamant in losing loyal customers?
Batch_2001
14 Dec 14 #456
Just cancelled. I have a £75 bill per month (TV, Broadband, line rental) Only offered £9.99 line rental. Fully intend to go through with it as well and go freesat. It'll be missed, but a change for the worse in monthly outgoings and a "peeved at new customers getting better deals" attitude will see me not fold . I'll let you know but I'm looking for a 50% discount..

Going to switch broadband to BT too, 12 month contract, save ~£10 a month over sky (depending on whether I take caller ID slightly less). But with BT sport for free..
filip737
18 Dec 14 #457
Did you get the 505 in the end?
filip737
19 Dec 14 #458
I meant 50%
jklondon
7 Sep 16 #459
- Got 20% on phone. Said cancel.
- Got 50% through the app.
- Now trying to get credit through the chat - but the chat is always busy!!
shamirmawji
19 Sep 16 #460
Cancelled last week got a text today. 60% off tv for 12 months.

Full package(movies sports etc) 2 sky+ boxes HD £36 per month

Happy with that!
jans
19 Sep 16 #461
Wow, we must be such mugs. We pay £54 a month just for the HD family/entertainment package or whatever it's called with 1 multi-room and NO movies or Sport.
shamirmawji
19 Sep 16 #462
You need to cancel and see it through worst case. Exact deal below;

60% off Sky+ TV for 12 months

We hate goodbyes, so we've got an exclusive offer for you to stay with Sky TV. Get 60% off any Sky+ TV Bundle for 12 months when you sign up for another year. Standard pricing applies thereafter at £22.50 – £80pm.
nick3245
19 Sep 16 #463
When this thread started I was paying £80 pcm for everything (phone & BB too) so I cancelled to get the 50% offer and it never came. I was offered 30% if I took multiroom which I accepted but then cancelled, they insisted on installing anyway (I think the installer is on commission) and as part of the row they disconnected my Internet & Phone. As I run by business from home I can't afford to be with a company who will disconnect me on a whim so I moved to BT and bought a HUMAX Freesat box. Best thing I ever did.

Initially I got Sky Sports via NOW TV but there is better quality streaming for free, and in 2 years I haven't missed a single thing getting my programs from Freesat, or Streaming, plus I've had the benefit of BT Sport who by luck have had most of the football games I want to see rather than Sky.

Now I wouldn't go back to Sky even if they offered 50% off. I would be happy to use the HD boxes they gave me (& 2 Satellite dishes) but it would have to be at least 75% off to get my attention.
shamirmawji
19 Sep 16 #464
Great if you have a decent internet connection. Live out where this is no cable or fibre and internet connection at best is 1.5mbps. As I have BT broadband I get BT sport HD for free on my sky box for 6 months.
nick3245
19 Sep 16 #465
I have 1.5M too. I'd like more, and it can buffer, but it's good enough, and also other streaming services are better than NowTV - I don't know why but I believe that streaming uses the same technology as torrents so performance depends upon whether other people are watching the same show - if yes, then you get better quality. Still guessing, there are likely more people watching Sky Sports on the free channels than paying NowTV so they give a better picture.

Purely my guess work.
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