Hi, my TV was exactly the same and I've ran the file you uploaded and it worked, thank you very much as I was getting nowhere with Furrion themselves lol.

Thanks Dave .... MERGE.BIN yes? 3570Kb


Before I install this - can any of you chaps who have installed it describe the differences you experienced before and after so i know what i can expect.

Cheers :smile:

Yes, the file is called MERGE.BIN.

Remote is a lot more responsive for example, my EPG wouldn't display unless I first press INFO but after the update it would come on as soon as I pressed the EPG button.

upgraded ok for me :smile:

Does the TV retain the personal picture settings when upgraded or do you have to set them up again ?

yes

hmmm ... did you have the same panel typr ... or did you take a chance?

So does anyone know if this TV has ARC on any of its HDMI inputs? I skipped through the entire thread, but all I can see is other people asking the same.

I bought the Teac AG-D200 from Richer Sounds about a month ago, which has audio passthrough in standby mode, but I was hoping to be able to not have to turn the receiver on at the mains when we just want to watch stuff through the TV's internal speakers (which is most of the time).

Also, there are a couple of settings in the TV's audio settings menu, 'Auto Volume' and 'AD Switch', which aren't explained in the manual. Does anyone know what these do? They both have an on/off setting, but I can't work out what they actually do.

Hi all,

I have a quick question for anyone who currently owns this TV. I also have one and have used the SD slot successfully to play vids with a standard USB stick. However I am looking to buy a large external HD drive (about 3 or 4tbs) pack it full of content and connect it permanently. My only reservation is does the SD slot have any sort of size limitation? Perhaps is only works with smaller USB sticks?

If anybody has successfully connected a larger HD for streaming purposes I would be grateful to hear from you. Or if you do have one lying about and could quickly test it out and let me know if it works that would be greatly appreciated.

I don't really want to make my external HD purchase until I know it will work, so I thought it worth a shot be best to ask around first.

Many thanks for any info.

Auto volume equalises the volume between programs and adverts and the AD Switch is Audio Description for blind people where the action on screen is described.

Cheers. Do you happen to know if ARC is available on any of the HDMI ports?

I too have the TV with the panel number LC550EUN_SEM1 and the problem EPG and PVR functions, but the link to the MERGE.BIN file does not seem to be working now. I just get directed to a filedropper page asking me if I want to upload a file.
Is there any chance of someone making it available for download again please?

Jo

Here it is.
BE CAREFUL!
Make sure you have the correct panel number or this file will brick your TV!!!!!!!

Would anyone be so kind as to shed some light on this question? Am really tempted by some of these 3 TB deal atm but as I say I have no other use for an external HD so would rather not fork out until I know if it will work. Thanks.

SD slot? Do you mean the USB port? The TV's manual states that the TV supports FAT32 and 'Hi-Speed FS' filesystems. I've not idea what the latter is, but the maximum size of a FAT32 volume is 2TB (AFAIK). Also, FAT32 supports a maximum filesize of 4GB (meaning no HD rip files > 4GB).

The external HDD would also need to be powered by its own source. There's no info on the power output of the TV's USB port, but I doubt it is an above-spec one which would power a 2.5" HDD. All 3.5" HDDs require their own power source anyway.

EDIT: To summarise, the TV should be fine with an external HDD, as long as it has its own power source, and you'll only be able to use one partition up to the size of 2TB (regardless of the physical capacity of the HDD), containing files of up to 4GB in size.

Does anyone have a panel other than the 'LC550EUN_SEM1'? Because this panel only has a 60hz refresh rate and 1400:1 contrast ratio, whereas Furrion's specs state that this TV has a 120hz refresh rate, with a contrast ratio of 1600:1. There are other LG panels that match Furrion's claimed specs (i.e. this), so I'm wondering if Furrion actually used various different panels in these TVs, some with lesser specs than what they claim.

I know the manual states that it only supports FAT32, however my current HDD plugged in is formatted as NTFS and it is being powered by the usb port as well. It is only 120GB and a 2.5" drive so it is relatively small, so I can't say whether it'll work or not with the larger 2.5" drives. If it's a 3.5" standard size HDD though, then it will most probably require it's own power source. Also I wouldn't suggest going over 2TB as I know that most devices such as standalone Blu-ray Players which tend to have better capabilities and are more dedicated to the job have a limitation of 2TB, so I can't really see this TV being any different to those and will probably have the same limitations.

Thanks for the feedback guys, I was looking more for end user feedback rather than the official manual stance, but they are handy to compare. I think I'll just go for smaller HDs, no real need to have one large one. If anyone users a larger HD that 120GB please let me know, Think I'll risk purchasing a 250GB first and see if it likes that. A few of those should be fine.

Could someone point me in the direction of the firmware? The Filedropper links don't seem to be working

Many thanks!

Re-uploaded for you - use at your own risk etc etc
Link

Many thanks - I work in IT so hopefully have enough technical knowledge not to make a 55" brick! :wink:

I bought this TV when first posted and have had no reply to several e-mails to Furrion support requesting new firmware (as my panel number is different from the one posted with firmware link) and am now resigned to the fact that their customer service is non existant. I must admit though, I think my family and I are now used to the 'motion blurr' or 'soap opera effect' or whatever it is called and don't seem to notice it as much now.

What is the model number of the panel inside yours?

I'll have a look tonight and post tomorrow.

Thanks

would someone please be so kind as to make the LC550EUN_SEM1 firmware available to download again for me please. the latest (and previous) filedropper link(s) no longer works.

I've no idea of the reliability of this hosting service, but they state they never delete:
Furrion_LC550EUN_SEM1.zip

Hi,

Sorry for late reply, my panel no. is LG LC550EUD-SDA1

Thanks

Darren

Anybody else have this panel no.LG LC550EUD-SDA1 and have had a response from Furrion providing a firmware update?

Cheers, you got lucky and got a genuine 120hz panel. The reason I was asking was because it seems that just about everybody else got a LC550EUN_SEM1 panel in theirs, which is a 60hz unit (despite the TV being advertised as having a 120hz refresh rate).

Did anybody get anything back from Furrion after sending their warrenty card back? Just wondering as I sent mine off but havent heard anything back..

Nope. Sent mine off just after I got the TV in late December, and got nothing back.

I have used both my 1.5tb 3.5" with external power as well as a 1tb 2.5" powered from the TV with no problems!


There was a warranty card? Better find that!

Hiya I was just wondering if anyone else on here has had issues with their 55inch Furrion or dealt with Ebuyer / Furrion regarding a fault.

Like most of you I bought mine in December and it was fine until Monday gone when it turned itself off and took out the fuse in the process. After replacing the fuse the set is stuck in standby :disappointed:

I tried Furrion support only to be told they can’t get parts/boards to repair these sets and I should get in touch with ebuyer. Ebuyer say they can’t replace it but I could return it at my cost, small problem I don’t have the box anymore. To round it off I was told over the phone that I might not even be issued a full refund! It would be more like £375.

Well I’m a bit stumped to be honest lol I see a few of you have had good responses regarding updates so any pointers will be appreciated.

kim xxxx

Yeah, these TVs haven't been available anywhere since eBuyer sold out after they were featured on HUKD, so I always assumed that this model was a limited run that Furrion produced after getting a good deal on a batch of panels or something. Since Furrion themselves told you that they're out of parts, I guess your only option is to return it to eBuyer for a refund. You're well within the 2-year guarantee, so they should refund you the whole amount; not sure why they'd only refund £375?

As for sending it back, just wrap a load of bubblewrap around it, then encase it with cardboard, all secured with thick tape. Use interparcel.com to get a cheap quote for a courier to send it back (I'd advise purchasing insurance when you book the courier, just in case the TV gets damaged in transit).

I've just been reading eBuyer's returns policy, and it's a bit vague on who foots the cost of the return shipping. But I'm presuming that they aren't as nice as Amazon (who cover the return cost themselves). Due to the size of the TV, you might end up forking out £30-40 to get it packed up and sent back. Let us know how you get on.

I don't know where abouts in the country you are but EBuyers warehouse is in Howden, East Yorkshire. It may be possible to bubble wrap it up and return it yourself?

Hi all

I’m in Northumberland so it’s not really feasible to deliver it personally to ebuyer lol

Anyway I managed to get hold of a Panasonic TV box that just fits the Furrion snugly and arranged Parcelforce for collection, it cost £39 but it’s insured. A lot of couriers won’t cover glass products or larger flat screens.

I phoned back for clarification on the refund and I was told that they deduct the usage I’ve had of the TV from the refund so five months use equals a £24 deduction! I’m not happy about it obviously since the TV wasn’t fit for purpose. I paid with a credit card and hopefully I’ll be able to claim back the full £399.

The two year warranty is a bit of a joke really, what’s the point of it if they can’t get hold of the parts to repair them and then ebuyer stick the knife in with their proportionate refund policy. I’m just glad this happened so soon, 18 months down the line you could be left with nothing!

First and last time I order anything expensive from ebuyer. I hope you all have better luck !

Kim xx

My TV has a hissing noise in the background which I'm sure has just developed. Any ideas what it could be?

How to check what panel i have?

Press on the remote control MENU then 8202 this will open the factory menu.. then go down to SW information and please note down the Panel Version Number. The number should be something like: LG106-11007FRN for example

Could someone please post the best settings for Sky HD please
Thanks

Dude this was a deal over 6 months ago, The panasonic viera offer won't be so competitive in 6 months time either :wink:

Whatever you do though don't spend another 6 months thinking about it!

ebuyer tried to refund me less on a pc that was only a few months old and had fried for no reason. They quoted the usage deduction of three months. I said no, they said yes, I said I don't think so, they said it was company policy and I asked for clarification by email of the totals etc. I sent an email saying whilst I wasn't happy, I would accept the deduction, but under the circumstances, as they considered that the product was still theirs, I would have no choice but to charge them a storage fee (double what they were reducing the amount by). No reply for a week so I sent the email again, to yet no further response. Telephoned them back and they said they had thought i was "joking". I explained that was what I thought they were doing with there refund policy.

Needless to say, after a little stand off they refunded the entire original purchase price ( confirmed in email and when they got the item, refunded the correct amount).

So my advice is just charge them a storage fee, making sure it is more than the deduction and covers postage, and use the same tactics they do. If they do refuse then just report them lol for not agreeing to a refund for a faulty product - would have been my next step!

I see im not the only one who's had issues with this TV

Our Furrion tv began making a noticeable hissing / buzzing noise a few months after buying, ebuyer said there was nothing wrong with it after their expert diagnoses over the phone.

8 days ago the buzzing got louder and the TV went pop, something inside began to smoulder with lots of smoke until it was unplugged.

After this the TV stank of what reminded me of TCP and im currently in a battle with ebuyer trying to obtain a full refund.

Just a warning to those who have this 55inch tv, i see more than one person has noticed their tv has started buzzing so keep an eye on it and switch it off properly if its being left unattended.

Mine....'touches wood' is still going strong.

Its on all day maybe 8am till 4am and then its switched off using the button under the tv itself.

So far so good. Viewing angle is excellent on it.

I seem to be one of the lucky ones too as i've not had any issues with mines. Like J4GG4 it's on all day and night although not as early into the morning and not switched off at main switch on the tv but more often than not sound is being outputted through external speakers, so will continue to do so after reading of madally problem.

From day 1 i also have been using external speakers with the TEAC AV system i got on here, along with some hardy tannoy speakers. I have not registered mine yet for warranty purposes... am i too late?

I couldn't say for sure if its to late or not, but i would think as long as you've still got proof of purchase then it should be fine to prove any fault is covered under waranty

I am sure i read somewhere that you have to register it within 6 months. Seems a bit odd but i am sure i read that.

So far so good, I haven't noticed any issues mentioned above but I'm using a soundbar together with the tv speakers. Keeping it on standby all the time. It's all ok except color bleeding in the corners which is only noticeable during dark scenes.

Both of mine still going strong.

Managed to score a 50 inch panasonic viera LED HD freeview for £469 from John Lewis with 5 year guarantee :smile:

Nice work

Hi, I just went through every single comment. I want to thank the person posting the comment for the secret menu and can I please ask someone who still has the firmware update for panel LC550EUN_SEM1 to kindly upload it or email me. None of the links work anymore.
Thanks in advance.

Sorry, cant help you with the firmware. Both of mine are still going strong.

No worries. Hope someone still has it.

mine still working sweet also

What was the firmware update meant to do? Mines still going strong too and I never updated it?

I never updated mine either

That's fine then. My TV is going strong too. I thought it might enhance something. No need I guess.

Also mine going strong too, did not do any firmware changing.

Great TV really. Viewing angle great too.

Cannot believe its been nearly 2 years already!

Here you go mate - the third time I've uploaded this! It was still in an old folder on my HDD.
This link has 30 days until expiration:
filedropper.com/fur…em1

It was so long ago I don't know what this firmware does - but my Furrion is on this FW and still going strong, it's probably the best bargain I've had on HUKD :grin:

Hi JayMax

Tried your link and even though it was only posted 1 week ago, it doesn't appear to work and goes to filedropper.com/ only. Can you repost please.;)

Hi
No problem - try this link:
dropbox.com/s/1…l=0

Hi JayMax, I couldn't trouble you for that firmware again could I? My Furrion has been fine all these years on the original firmware, but after a power blip yesterday, HDMI2 and HDMI3 no longer negotiate properly with the input devices. HDMI1 still does. I am hoping that the updated firmware might sort it. Worth a go. Cheers, Ed.

Hi Ed, I've re-shared it for you:
dropbox.com/s/c…l=0
Cheers
Jay

Top man - Many thanks Jay.

Does anyone know how to get a HDMI input to stay in 'PC Mode' (rather than Auto)

I've just bought one of those Dell mini PC things, but every time I shut it down the TV resets back from PC mode to auto on the HDMI resulting in a stretched image until I change it back again!

Nope, mine sometimes stays on PC mode but more usually resets to Auto.

I need a replacement remote. I use the video playback feature too, so need one with those buttons too. Any ideas anyone? (thanks)

Hi Andy, How did you manage to restore to factory? I've got the same black screen with no menu or anything!! Thanks mate

Mate pm me I've no idea but will look

Cheers mate.. I've sent you a PM

Y

Mate you've not got incoming pm selected. Have a look at ya settings or pm me ya number

Hi Guys. Something odds been happening to my TV everything is OK but when it's powered off (standby) it just turns on after an hour then turns off after 15 minutes off not getting any signal from the last used input source (SkyHD Box mostly) any idea what to do?

I've found this very annoying for use with my xbox too. I've found if you turn the telly off (with bottom side rocker switch) before the source goes off it will remember PC mode though that's no help if you want the screen for something else...

Anyone still receiving updates to this thread? lol.

Thinking about doing a firmware flash now.

My panel is:
LC550EUN_SEM1

Anyone advise which firmware to use...?

Why do you need to do an update?...I've had mine fir a few yrs and not done one ?

I don't really, but if theres anything newer out there then surely will be better.

The firmware on my set is from 2012.

I do have 1 niggle which i think is likely my PS4 where the video cuts out so the screen goes blue for a second or 2. Sometimes does it constantly for 15 seconds on off on off. I have tried changing the hdmi cable, i use a AVR.

Maybe some handshake problem or maybe its the PS4 itself.

I contacted furrion today and they emailed me back within 10 minutes.. WOW!. They said they'll forward my request on to a engineer who will get back to me about it.

Thats very interesting. I use denon AVR. And the video signal loss only occurs using the PS4.

Do you have the same panel as me?.. check inside the hidden menu.

I will let you know if they give me the firmware.

thats interesting

i have the same issue occasionally (once or twice a week perhaps) and i often have to disconnect and reconnect the hdmi cable on my ONKYO receiver - i thought it was potentially the receiver and not the TV but given you have the same thing ......


Please let me know if you do get a new firmware!

Furrion have got back to me, they've said that there was never any firmware updates available for this model tv.

Well thats a lie. I'm emailing them back now.

About the video flickering on/off/on/off randomly... I am pretty sure its my AVR doing this. It only did it for me in game HDMI when playing on the PS4. I have replaced the HDMI cable and the PS4 completely, it still does it. So its the tv or avr, and there's a lot of similar/same issues of this on google and it points top the AVR. Funny enough, i ordered a new TV and it comes today, so when i fit it i will of course observe to see if i still get this same problem.

So i would check your AVR in google by typing in the model number and something like 'video cutting out'.

just did - plenty of posts about it so you are probably right

Try to do a microprocessor reset

Seems like I'm not the only one having problems with this TV lol. Well after just under 4 years of having this TV I am having problems with the backlights/sidelights. Specifically the right side. I'm curious to know if anyone else has had this problem.

Basically, the top right side the TV led is not working (probs one bulb, maybe 2, not sure). I am still getting a picture and sound but at a slightly darkened experience. The problem first started back in summer this year. The whole right side of the TV the LED lights where working intermittently. What I would do was to switch the tv off then on and it'd be ok, sometimes straight away sometimes not. Well now, at this point, only the top right side is not working now, no matter what I do. The bottom right side has been perfectly fine since I've been diagnosing the problem, which is weird, as I would've thought they would've have completely died too...

Anyone know what I should do? I can't find anything about this tv on the internet regarding repairs or quick fixes :disappointed:

IU too got this TV and luckily have not had any issues with it. If you bought it on CREDIT CARD, you could go to your credit card provider and claim under them for repair.