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DealExpired
Vodafone 20GB Sim Only, was £40 now £20pm. Incl free Spotify, Netflix, Now TV or Sky Sports £240.00
Source: HotUKDeals | Deals > Mobiles
Would this make someone happy? Pass it on
Opening post
nuttyphilt
10 Feb 16
Looks like a great deal for the 20GB Sim only 12 month contract from Vodafone.

Unltd minutes
Unltd texts
20GB data (incl. tethering)
12 months free Spotify, Netflix, Now TV or Sky Sports Mobile

Reduced from £40 per month to £20 per month. Possible cashback from Quidco (£40) or Topcashback (£78.75) too

Offer ends 3 March 2016 (http://www.vodafone.co.uk/shop/bundles-and-sims/sim-only-deals/index.htm)

Netflix shows on link below:
http://www.vodafone.co.uk/shop/bundles-and-sims/sim-only-deals/b/index.htm
- kkh786

Beware that Vodafone is the only major network that doesn't cap data, so if you go over your 20GB limit it's £6.50 for every 500MB (inc. VAT) of extra UK data you use. This is automatic, too, so please keep a close eye on your allowances guys, otherwise it'll sting you in the long run.
- preecey

Quidco now £60: for 12 month SIMO contracts of £17 and £22

- messiahcomplex8

Quidco cashback £60 for buying it through Carphone Warehouse. £63 from TCB.

- nuttyphilt

Cash back now £84 @ TCB 24/2/16
- sdaviso2
Top comments
mailmikey
10 Feb 16 22 #14
HOT! Just a shame Voda have atrocious CS and slow network
musical
10 Feb 16 18 #62
I am so pleased that Vodafone has decided to do this.

I'm on the One Plan. Three want to double what I pay from £15 to £30 per month and limit my tethering to 12GB..

Now I can tell 3 to get lost and move to Vodafone and with cashback pay less than £15 per month for 20GB and unlimited calls and texts and get a year of Spotify or Netflix. If I don't get the cashback, it is still a great deal.

3 must be regretting sending all those letters now.

The Vodafone website even says 'Great news for Three customers. Offer ends 3 March 2016'

Serves 3 right for treating their customers appallingly.

Best three could do was unlimited calls, texts 4GB for £11 or unlimited calls, text, data for £20.

If you're with 3, don't forget to claim your six months of free Deezer before you use your PAC

http://try.deezer.com/three-web/

I've also just discovered that you get access to BT wifi premium hotspots, which is a nice extra, especially if you don't have BT Broadband.

http://www.vodafone.co.uk/shop/internet/wi-fi/index.htm
skura786
10 Feb 16 6 #20
Vodafone trying to attract all the three customers who have had their price plans increased and unlimited tethering stopped. I'm still on the one plan £14 includes unlimited net + tethering, until that is I receive a letter in the post telling me that deal is finished. I'll make use of it until then.
seanmcr
10 Feb 16 4 #169
3rd of March = 3/3. :man:
All comments (1372)
chris75319
10 Feb 16 1 #1
This is a good deal considering Spotify is included as well, have some heat.
lynchnigel to chris75319
10 Feb 16 #164
Cant you use a Vodafone sure signal ?
krisward7955
10 Feb 16 3 #2
If I do a speed test at my house, right by the front door I get 0.5MB/s down and 2MB/s Up. If I walk 10 minutes it goes to 18MB/s Down and 4MB/s up. Thats better than my broadband. Terrible reception in my area.. Shame as this is a reat deal
koalauk to krisward7955
10 Feb 16 #47
Blimey, got 100mbit broadband and everyone in my house moaning about it saying how slow it is !!
fraserthomson16
10 Feb 16 1 #3
Is this Vodafone as when you go through there own site it's £40 a month is this site them or third party
nuttyphilt to fraserthomson16
10 Feb 16 1 #5
It's direct. Just go to the link (https://simstore.vodafone.co.uk/) and scroll to the bottom.
doncoop
10 Feb 16 2 #4
shame i have no trust on vodafone data speeds.

always win against my friend on vodafone with my three plan.

otherwise this is a good deal. I'll give heat, but not for me sadly.
gmdlogan to doncoop
10 Feb 16 #138
Can't beat a speed test race!
fraserthomson16
10 Feb 16 #6
Agree it looks real but why is it not on the Vodafone.co.uk website
fraserthomson16
10 Feb 16 1 #7
I took this plan last week at £30 that's why I'm asking to see if if I can get the reduction
wondermouse to fraserthomson16
10 Feb 16 1 #22
If you took it over the phone or on the web you have a 14 day window in which to cancel, so whatever happens you should be OK.
Haunted to fraserthomson16
17 Feb 16 #570
you have 14 days to cancel so yes
nuttyphilt
10 Feb 16 #8
For some reason it doesn't appear from the main Vodafone front page, but this is a legit Vodafone site.
courshor
10 Feb 16 1 #9
you only get 6 months of Sky Sports with this one....
nuttyphilt to courshor
10 Feb 16 #11
Good point, just edited the post.
Masteryates to courshor
10 Feb 16 #23
If you are buying this JUST for Sky Sports, you can just download the Sky TV mobile app and pay sky £5 or £10 p/m depending on how many channels you want. Apparently, this doesn't work if you have BT wifi. (as BT & Sky have fallen out.)
fraserthomson16
10 Feb 16 1 #10
Ok thanks for posting just that I'm going to phone them to try get the reduction on my plan
jchung07 to fraserthomson16
11 Feb 16 #192
I did the same, did you get any luck with the reduction of the tariff?
the porter
10 Feb 16 1 #12
20% corporate discount as well so £16 not bad but Vodafone puts me right off
fraserthomson16 to the porter
10 Feb 16 2 #13
Just off the phone with them it is there website but you can't get any discounts such as the corporate discount at all but brilliant deal
zeusisgod to the porter
10 Feb 16 #52
10%. its 20% if over £30. but any money off is good. better in your pocket than...
mailmikey
10 Feb 16 22 #14
HOT! Just a shame Voda have atrocious CS and slow network
toucheroar
10 Feb 16 2 #15
Usually you can buy the deal and then apply for corporate discount afterwards. I've applied a discount like that to some good deals in the past. Cashback has always paid out like that for me too.
DealJourno
10 Feb 16 1 #16
Network is too slow where I live. Luckily EE are ok so I might grab that deal.
nickeva
10 Feb 16 #17
Hot ... I'm paying £16 for 6gb
sdaviso2
10 Feb 16 #18
Looks like £78 of topcashback also!
jabbatheshed
10 Feb 16 2 #19
Hot!
Does anyone know how long this offer is on for?
Qrunch to jabbatheshed
11 Feb 16 #191
Vodafone website says, offer ends March 3 2016.
skura786
10 Feb 16 6 #20
Vodafone trying to attract all the three customers who have had their price plans increased and unlimited tethering stopped. I'm still on the one plan £14 includes unlimited net + tethering, until that is I receive a letter in the post telling me that deal is finished. I'll make use of it until then.
firstie to skura786
13 Feb 16 1 #465
Wont be long, I got the letter and all my friends and family have got theirs.. they want £30 (inc £3 discount) a month instead of £20 a month which I currently pay. Letter was written as though they were giving me something good. Yet tethering was limited to 12GB.. sucks! Bye Bye Three 3 #makeitright
Brutos
10 Feb 16 #21
Why isnt this not on the main vodafone site as i am due a ugrade on my sim only deal but cant upgrade to this maybe just order a new sim and transfer my number over
wondermouse to Brutos
10 Feb 16 #24
Phone them and select the I'm thinking of leaving vodafone option. Say you want to leave and see what they offer you.

If you want to transfer your number to a Vodafone Sim you will have to port it to a non-vodafone provider first (with a 1 month sim only deal) then once you've done that you can port it back to Vodafone, so best to see if they will give you the deal without all the mucking about first - they should if you point them to the page with the deal on...
amerjitdosanjh7 to Brutos
11 Feb 16 #241
it is on the main Vodafone website, I clicked get deal and it took me straight to the Vodafone main website
ism
10 Feb 16 #25
can anyone confirm the corporate discount can apply to discounted sim deals?

I have just spoke to an advisor on chat and they said the corporate discount is for non offer SIMS

In any case the corporate discount will not work if using a cashback company and it works outs just a bit cheaper to take the £50 cashback rather than a 20% discount over 12 months

Of course cashback isnt guaranted - but shame you cant do both
Brutos
10 Feb 16 1 #26
Actually just upgrade to it so now from £30 per month for the same deal to £20 per month for the same deal LOL LOL have some heat for this
secretspartan1
10 Feb 16 #27
Great deal, especially if you're already paying for a Spotify account, heat!
Brutos
10 Feb 16 #28
I just logged into my Vodafone account and upgrade to this deal so its all good now sweet deal.
daveclarke
10 Feb 16 #29
Has anyone had the cashback track?
w_orbit
10 Feb 16 #30
That is a good deal. I'm paying £18 for the same mins/texts with 6gb data with voda.
andreasuk to w_orbit
11 Feb 16 #184
robbery
mjfaderway
10 Feb 16 #31
just got this after some messing around also for that got first month free

great find hot hot
taffyraptor
10 Feb 16 #32
I'm due for an upgrade in a few months time. Happy with my Vodafone Smart Ultra 6 so will go sim only when the time comes. I will throw this offer at them whether it has expired or not by then. Would be £16 for myself thanks to working for JLR. Heat given.
JayExxx to taffyraptor
11 Feb 16 #233
Do you know wether the JLR privilege extend to working for DHL aswell by any chance?...
TeamMCS
10 Feb 16 #33
hmm, I cant see it on the upgrades list - any hints?
s24adm
10 Feb 16 #34
just to counter the "slow speed" comments. I get 48mbps down and 16mbps up constantly on vodafone 4G. so much so, I turn off wifi at work as the broadband here tops out at about 8 down and 1 up. luckily I get fibre at home else I'd use 4g there too. when I was on EE, i would have full signal but no connection, even texts wouldn't send.
ukbondraider
10 Feb 16 3 #35
£40PM? This £20 pm is what the standard price should be and even then its not a bargain. Im still using my 100gb pm payg superfast EE sims which effectively work out at £2.50pm.

The corporate discount is such a joke if it cant be used on offers like this. The standard Vodafone prices are just so uncompetitive that 20% discount on standard prices is still ridiculously expensive.
664737 to ukbondraider
13 Feb 16 1 #464
Rubbish.
dogsballs
10 Feb 16 #36
this looks a good deal to me
Qrunch
10 Feb 16 #37
No Netflix? I thought they brought Netflix back into their deals
sphinxy
10 Feb 16 #38
Edit: Just purchase the £40 plan, it'll show as £20 at checkout.
the porter
10 Feb 16 1 #39
http://i64.tinypic.com/2ikrc8.png
It's on vf site so corporate discount should be fine
griff77p
10 Feb 16 #40
Showing £20 on Vodafone.co.uk as well now
Kitari
10 Feb 16 #41
Hot. Just bought this as my Three contract expires next month. My flatmate gets 20mbps down in our flat so speed should be fine.
Qrunch
10 Feb 16 #42
I think vea only applies to standard prices, this is reduced so I don't think it'll apply
toucheroar to Qrunch
10 Feb 16 1 #77
Have had vea applied to discounted prices at least 6 times. Most recent was in November. Never had an issue.
roadie
10 Feb 16 #43
How does corporate discount work?
roadie to roadie
10 Feb 16 #49
Found it
mrew42 to roadie
10 Feb 16 1 #57
If the company you work for uses Vodafone for their corporate calls, you may be entitled to a discount up to 20% off the normal retail line rental
Check with your company - or ask instore/on a call with vodafone
Apocalypse451
10 Feb 16 1 #44
I remember when Vodafone used to be the go to network provider.......

They'll probably one of the worst now, sorry cold.
koalauk to Apocalypse451
10 Feb 16 3 #48
+1
jkhaku
10 Feb 16 #45
great deal, signed up just now!
DennisTheMenac
10 Feb 16 #46
Very good deal. Heat added
ganon
10 Feb 16 1 #50
Care to share?
Apocalypse451
10 Feb 16 2 #51
-2
doncoop
10 Feb 16 #53
I get 20% off contracts over £20 so depends I would think.
shaggy
10 Feb 16 #54
drat. Got the BT deal at £16pm the other day. That one doesn't have official tethering and wifi calling. Not a huge deal breaker but what to do :smiley:
Marky264
10 Feb 16 #56
Great Deal! I get this 20GB SIMO for Free (Employee Discount) But worth it alone for Spotify or Netflix
Optimus_Toaster
10 Feb 16 1 #58
Perfect timing. In still within 14 days of a £10pm 4GB contract and I use Spotify premium heavily. Vodafone are the only people with signal in my house so I am stuck with them.
lukeburtonavfc
10 Feb 16 #59
I spoke to an online representative and they stated that the VEA scheme would not apply to this deal as it states in the terms and conditions that it does not apply to any sim only deals purchased which are already discounted and this one has 50% off already...
http://www.vodafone.co.uk/terms-and-conditions/business/buying-with-vodafone/employee-offers/vodafone-advantage/
Also, topcashback states £78.75 for the £17 and £22 a month contracts not £17-£22 a month, but it does state £52.50 is available for all 12 month contracts.
I can't see any cashback offers on quidco that would apply to this deal.

12 Month SIM Only: £17 & £22 a month
the porter
10 Feb 16 #60
I have emailed veas direct as vf support is not usually spot on with there info
secretmsg
10 Feb 16 #61
Heat added.
musical
10 Feb 16 18 #62
I am so pleased that Vodafone has decided to do this.

I'm on the One Plan. Three want to double what I pay from £15 to £30 per month and limit my tethering to 12GB..

Now I can tell 3 to get lost and move to Vodafone and with cashback pay less than £15 per month for 20GB and unlimited calls and texts and get a year of Spotify or Netflix. If I don't get the cashback, it is still a great deal.

3 must be regretting sending all those letters now.

The Vodafone website even says 'Great news for Three customers. Offer ends 3 March 2016'

Serves 3 right for treating their customers appallingly.

Best three could do was unlimited calls, texts 4GB for £11 or unlimited calls, text, data for £20.

If you're with 3, don't forget to claim your six months of free Deezer before you use your PAC

http://try.deezer.com/three-web/

I've also just discovered that you get access to BT wifi premium hotspots, which is a nice extra, especially if you don't have BT Broadband.

http://www.vodafone.co.uk/shop/internet/wi-fi/index.htm
rebelspawn
10 Feb 16 #63
Are the Netflix, Spotify and NOW TV accounts, full accounts? i.e. are they exactly the same as paying the 9.99 and 6.99 respectively? Can they be used on any devices? or limited to the mobile phone?
sphinxy
10 Feb 16 1 #64
It's the full package. You can either apply them to a new or EXISTING account.
rockontommy
10 Feb 16 #65
I'd like to know if they're compatible with chromecast (without merely casting the screen)
kpappa
10 Feb 16 #66
this doesnt include Netflix?

Also, I recently signed up to the offer when it was £30pm! Do you think I can speak to Voda about this?
sphinxy to kpappa
10 Feb 16 #72
Netflix has now been discontinued from Vodafone due to glitch in the subscription system subsequently allowing people to apply more than one coupon.
LadLFC to kpappa
23 Feb 16 #737
Yes, I did and they transferred me to the cheaper £20 deal plus 3 month free
judgezub15
10 Feb 16 1 #67
I just called three told them about this Vodafone .. and they offered me £18pm for unlimited mins unlimited texts and 8gb of a 1 month rolling contract.. this was after speaking to the manager called an "exclusive deal" .. Three clearly care about the competition rather than their loyal customers what a joke
sam1970 to judgezub15
10 Feb 16 #82
This is exactly the deal I am on with 3 after they cancelled my one plan...and they gave it to me for £16/month on monthly contract..so what they offered you is a crap deal
DealJourno to judgezub15
23 Feb 16 #721
I am on a 1 month rolling paying £15pm and still got my PAC code. The word of 2016 for Three will be 'churn'.
thepharmacist
10 Feb 16 #68
I haves been with Vodafone - but recently their service has been shocking, so I had discussed with them and they arranged a "Prime Contact" in the UK which they advise they usually charge for but had given free due to the fact I had been having issues, well since last week I have called left messages and had no joy with call backs and when I finally get through to someone all I do is get passed around the building, they have also failed to reply to my emails from last week.

I am sorry to say- there standards have dropped drastically and maybe the reason for the deals "fire sale!" due to the loss of so many customers. I am so disappointed...... but time for me to move to another network (just remembered it feels at the moment like the issues I had years ago on three network!!!!!!..... where are my options???? BT, EE, O2) all we want is a good price with good service .... can it be so difficult?
rebelspawn
10 Feb 16 #69
Thanks, this is tempting, i am a Three One Plan customer - £15 a month unlimited data and tether. just waiting for that letter to come through :disappointed:

I also pay for Spotify and Netflix so this would work out cheaper, but signal is Awful on Vodafone in my experience. Oh well, it will be a good bargaining chip in my negotiations with Three, at least.
TheBishopOfSoho
10 Feb 16 1 #70
Amazing! I was paying £32 for half that data and ended my contract early (1 month) and am now on the £20 deal. As I use this for tethering too when Im travelling to Ireland its a massive saving (I use the Ireland Plus add-on too so all usage in Irl is part of my normal allowance)
mrew42
10 Feb 16 #71
Nowhere on the simstore does it state that its discounted.
I'd definitely question that.
mrew42
10 Feb 16 #73
That must be recent - it was listed last week as an option on Red Value bundles
sphinxy
10 Feb 16 #74
Sure it's recent, it's either that or the fact it was the most expensive package. I was certainly able to grab over 10 one year netflix codes by copying the code from the netflix URL each time.
musical
10 Feb 16 #75
I'm seeing Netflix as an option now...
sphinxy
10 Feb 16 #76
Perhaps it was temporarily removed to rectify the flaw.

Happy days then.
charlesb224
10 Feb 16 1 #78
VEA works on this deal - I just tried it
mynameisthehulk to charlesb224
10 Feb 16 #107
They take 48 hours to respond?
kpappa
10 Feb 16 #79
For those that signed up within the last 2 weeks - I just contacted Vodafone and they have switched me onto the £20pm contract now.

They need to speak to the 'Returns' department.
topdealman
10 Feb 16 #80
Cracking deal upgraded on my online account offer is there
kkh786
10 Feb 16 #81
Just asked Three for the PAC code.. will use my friends Boots discount and get 20% off.. so potentially £16 per month! Same as what Three moved me to after the dreaded "letter" with 8gb data!
Hopefully receptions good.. the coverage maps look really good to be fair for home/work! Fingers crossed!
Cheers OP!
bignigglet
10 Feb 16 #83
Dammit cant see the Netflix option i dont use spotify or any of the others. If they have Netflixthen im sold! Three can stick it with treating their customers like poop!
kkh786
10 Feb 16 #84
mkara
10 Feb 16 #85
Seems topcashback is £17 AND £22 tariffs. Not for this one which is £20. The other offers on topcashback say 'to' instead of '&'

Anyone?
the porter
10 Feb 16 #86
Says 6 months sky sports on the ops link but 12 months on the Vodafone link
Optimus_Toaster
10 Feb 16 #87
Can someone explain to me how I would go about getting cashback on this deal via TopCashBack. I have never used them before so know nearly nothing.
kazamx to Optimus_Toaster
10 Feb 16 2 #92
Make sure you turn off any adblocking addons in your browser
Sign up at Topcash
Search for vodafone
click "Vodafone Cashback Exclusive" cashback button
select the one that matches the offer you are getting

and it should take you through to the vodafone website, then just order

WARNING: for some reason its saying "12 Month SIM Only: £17 & £22 a month" with and & not a - (which means to) so as this is a £20 deal not a £17 or 22 one, it may not give the cashback. If I were you I would wait for someone else to confirmed it worked
aLV426
10 Feb 16 #88
Cold because of this:
Beware that Vodafone is the only major network that doesn't cap data, so if you go over your 20GB limit it's £6.50 for every 500MB (inc. VAT) of extra UK data you use. This is automatic, too, so please keep a close eye on your allowances guys, otherwise it'll sting you in the long run.
- preecey
sphinxy to aLV426
10 Feb 16 #91
If you're a heavy enough user to consume that much mobile data, I would like to think you would logically be aware of this.
hejb
10 Feb 16 #89
Can confirm the 20% discount works if you are at an eligible company, although I have a 30% code doesn't work... can't be greedy I guess :neutral_face:
alftrad1 to hejb
10 Feb 16 #95
Is that because you or someone you know works there?
lukeburtonavfc to hejb
10 Feb 16 #103
This is the only sticking point for me... If the VEA discount works then I will order... Can you screenshot this?
Three have offered me £20 Unlimited Calls, Texts and Data so not sure which to go for...
If Voda is going to be £16 and free netflix then I think its a no brainer...
kazamx
10 Feb 16 #90
I just called and they confirmed you can still get Netflix even if its not showing on the site at the moment
Optimus_Toaster
10 Feb 16 #93
Thanks for the info. I will wait a little while to see what happens. If it doesn't work there is always the "All 12 month contracts" offer for £52 back.
markwills
10 Feb 16 #94
Thanks. Upgraded despite being only half way through my current sim only contract :-)
gunner786
10 Feb 16 #96
Is it this price pernanently ir just for 12 months?
sphinxy to gunner786
10 Feb 16 #99
12 months only, then you will be given the option to choose the best deal available at the time.
ahmark55
10 Feb 16 #97
I got this

Sorry, but we can't sell you a Pay monthly product at the moment as your existing bundle uses up your monthly credit allowance. Your current vodafone credit limit is £0.00. You can still buy Pay as you go products.
sphinxy to ahmark55
10 Feb 16 #98
Credit check declined.
DennisG
10 Feb 16 #100
£7.50 a month worth of Netflix (which I already have), £16 with employee discount and the chance for a generous cashback.....might be enough to tempt me to jump from my still running one plan
john1988
10 Feb 16 #101
Cheers op, HOT!
preecey
10 Feb 16 3 #102
I'd jump at this if it wasn't for Vodafone.

I have three issues with Vodafone:

1. Inept customer service teams
2. Terrible 3G/4G coverage in South Wales compared to EE
3. Their reluctance to cap data

Voted hot anyway, because it really is good value for money for what you get - providing that you:

1. Don't need to ever call customer services
2. Have decent coverage in your area
3. Keep a close eye on your allowances AND set a data warning in iOS OR set a conservative data limit in Android/Windows Phone to allow for discrepancies e.g. a limit of 19950MB should be fine
nublets2k to preecey
10 Feb 16 #131
And wifi calling on more devices would be good too. Especially as they've now permanently deactivated my old Sure Signal. ****s.
firstie to preecey
21 Feb 16 #670
4. Three sucks #makeitright!
Johnmcl7
10 Feb 16 #104
I know the final cost is still showing as £20 but the VEA discount is a bit weird:

https://johnmcl7.smugmug.com/Other/General/i-d5Q9CLq/0/L/Vodafone_EAP-L.png

It's showing as Netflix on the main page so it better be included.

John
ladymarmalade
10 Feb 16 #105
I have gone for this. I was on the one plan with 3 and their customer service was cr%p. They seemed to have my card marked :smiley:

They would only offer me AYCE data for £30 as stated in the letter or a deal that was advertised on the website for 4gb data, no in-between. I was then transferred to retentions and the deals were the same. I then emailed Exec office due to the way customer services lied stating they did not have a complaints dept, kept me on hold repeating over again what a great deal the 4gb plan was (which anyone can buy on the website), then said I will transfer you to complaints and cut me off!!

Exec office were worse, smarmy and abrupt. Said I will send you a letter stating what we have discussed but if you are considering speaking to Ofcom I would not waste your time as this is a business decision and they will not interfere. Awful, awful service.

I have 2 other plans with 3 and as soon as they are at the end of their term I will never darken their door again :smiley:

I have heard the customer service is bad with Vodafone but to be honest I do not have high hopes for any of them now.

My cashback has tracked with TCB but at £0.00
sphinxy
10 Feb 16 #106
I'm pretty sure they are not allowing employee discount and that's why there is a slight glitch. Please keep me updated on this.
lukeburtonavfc
10 Feb 16 #108
Thats brilliant thanks, have you previously used the VEA scheme? I presuming that this is something that is already on your account?

It says it has the entertainment package on it so I would have thought so!
yuckos
10 Feb 16 #109
Just ordered. Went for the 52£ cashback option though as can't see how that won't track!

Effectively £6 a month after spotify and cashback deductions.

I've been with Virgin for about 8 years but sick of waiting for 4G. All they say is 'it is coming within the next few months'.

Virgin seems to be the only one that 4G covers my house too!

Thanks OP, heat!
flinnyourin
10 Feb 16 #110
`Inclusive calls to the UK from Europe Zone`, anybody know if you can use the inclusive Data in the Europe Zone as well with this package.
onimushamaru to flinnyourin
10 Feb 16 #123
calls are only free texts and data will make the standard eurotraveller £3/day charge
fredstar786
10 Feb 16 #111
No u can't use the data inclusive abroad.
U can't apply any other discounts to any offer that already has a discount
fredstar786
10 Feb 16 #112
Very good deal tho especially if u use Spotify
jayjay266
10 Feb 16 #113
From my own experience VEA can be hit and miss. They can argue that this contract has already been discounted. But if they palm u off the first time, u can complain again and again if you have the patience for it. More often than not, u can get somewhere with them but no guarantee. For example, I took out a discounted 6gb contract £30 down to £27. Applied for VEA and they rejected it for that reason. Got through to a very helpful member of staff and she gave me 26% off rather than standard 20%. They even messed up my billing twice but they wiped the Slate clean for those bills too. I'm only paying average of fiver a month now with quidco, goodwill payments and discount. Can't fault them for trying to make their customers happy but can be frustrating over the phone depending on who you get. Also the chat facility can handle most things. Better than ee in this respect.
Johnmcl7
10 Feb 16 #114
It wasn't on my account (last year I got a good discount without it) so I put the code in and it accepted it, I think it's a decent deal for £20 so the VEA is a bonus for me.

John
lukeburtonavfc
10 Feb 16 #115
Have you got any idea how long the VEA email takes to go through to your work email address in order to get the discount?
I want the VEA discount to push me towards Voda instead of taking three's offer of unlimited everything for £20pm
spencer24
10 Feb 16 #116
Is anyone else having trouble getting this deal when I add to basket and fill out details they text me a code and after I enter it the web page says there is a fault and they are trying to fix it?
Johnmcl7 to spencer24
10 Feb 16 1 #118
I received the security ok as an existing Vodafone customer although their website has been been down a lot recently.

John
flinnyourin to spencer24
10 Feb 16 1 #119
Looks like all the Three One Plan customers are crashing the site :smiley:
Johnmcl7
10 Feb 16 #117
The VEA mail took about two minutes after requesting it although I wouldn't buy this deal on the basis of getting the discount as it seems it isn't guaranteed.

John
paulmbox
10 Feb 16 #120
Hi all,VEA cannot be added to any other discounts. The price plan shows £40 then half price discount shows on the receipt. This is a cracking deal and if you have problems online or on the phone go into your local store.
lukeburtonavfc
10 Feb 16 #121
I have rang up vodafone directly who have confirmed that the VEA scheme won't work on this deal. However the lady on the phone offered me 1 month free, with a little haggling, I have managed to get this deal with 2 months free.

Might be worth calling as VEA and cashback aren't guaranteed...
onimushamaru
10 Feb 16 #122
i work for Vodafone and can confirm the corporate discount is for price plans without a discount already. This sim only will have a 50% discount already.
sphinxy
10 Feb 16 #124
after 12 months can you haggle another 12 months entertainment?
topdealman
10 Feb 16 #125
Anyone know how to get Spotify, the link suggests that it is not free but chargeable when you follow 97613 link
hismum
10 Feb 16 #126
This seems like a really great deal. The only thing that really puts me off is not being able to use data whilst abroad and having to pay 45p a minute to use voicemail.
omgpleasespamme
10 Feb 16 #127
I couldn't get three to offer me this deal after I received the 'letter'. I don't really want to stay with them after that but it would be interesting to know if there's some method of getting the offer. I've been a customer with them for years.
preecey
10 Feb 16 #128
Voicemail is included.
BustyB293
10 Feb 16 #129
What? 45p for voice mail? That's strange!
hismum
10 Feb 16 1 #130

Okay, perhaps I misread it when I was looking at the more detail section.
leedslad83
10 Feb 16 #132
Best deal I've seen for ages. Recently given Vodafone another chance, coverage for me anyway is better than o2 these days.
hismum
10 Feb 16 #133
Does anyone know if the Netflix sub can be the top package with 4k?
sadafassib123
10 Feb 16 #134
To my knowledge, You can't get a discount on top of a discount unless your a Vodafone employee..so your 20% VEA will not go through..
sphinxy
10 Feb 16 #135
You get a coupon code worth £89.88 (12 x £7.49) but you can choose whatever package you want.
sadafassib123
10 Feb 16 #136
Voicemail is free it's part of the package..
sadafassib123
10 Feb 16 #137
Just to let you know the VEA discount will not go through..you can not apply a discount on top of a discount..sorry!
vitor19771
10 Feb 16 #139
it does says that voicemail its not free Out-of-bundle charges Charge
UK calls to Vodafone mobiles, landlines (starting 01, 02 or 03) and voicemail 45p a minute (inc. VAT)
musical to vitor19771
10 Feb 16 #141
With unlimited minutes, it is hard to see how out of bundle voicemail minutes would ever be charged...
Johnmcl7
10 Feb 16 #140
They confirmed the discount although it won't surprise me if Vodafone now cancel it, the original 50% discount doesn't show on the receipt either. The VEA is a bonus anyway although I noticed others had some success with the Z5 deal and getting both discounts so no harm in trying.

John
ry4n1234@hotmail
10 Feb 16 #142
used my wife nhs code Bring it down to £16 really good deal tethering is the deal breaker for me.
vitor19771
10 Feb 16 #143
Ups lol my fault
scarr89
10 Feb 16 #144
Good luck with their customer service when you have issues/come to leave/get over charged etc. Absolutely shocking customer service, I wouldn't be with them if they paid me!
T007P
10 Feb 16 #145
It doesnt state on the Vodafone website that this £20 20gb is a "discount" so technically they should honor the discounts you get from work, no? Unless ive missed something!!! (Which maybe the case).
chuckies27
10 Feb 16 1 #146
Silly question. How do you compare the network upload and download speeds. I downloaded a couple of apps but they use locations of Newcastle or Carlisle but I live in Perthshire. I would not want to switch if it meant coverage was poor and speeds were worse than Three who I am with now.
helmethead to chuckies27
10 Feb 16 #147
You can't easily compare speeds but you can compare (estimated) signal strength at http://www.ofcom.org.uk/mobile-coverage
preecey to chuckies27
10 Feb 16 2 #152
You will find that Three, who use MBNL's 3G network, offers almost blanket 3G coverage even in rural areas when compared to Cornerstone's network.

MBNL: A mast sharing joint venture between EE and Three.

Cornerstone: A mast sharing joint venture between O2 and Vodafone, but not in as many places.

MBNL>Cornerstone

The MBNL arrangement with EE and Three is only for their 3G networks. They don't share each other's 4G networks.

The Cornerstone arrangement between O2 and Vodafone is a little more complicated. They do share each other's 3G and 4G networks, but only in areas where they've installed new equipment. Plus their signal doesn't travel as far as MBNL's.

I do wholeheartedly apologise if I haven't made much sense here, I usually talk more technical over on the Digital Spy Mobile Phones forums.
spencer24
10 Feb 16 #148
Peeing me off now!! Website still not working
cjdean1983
10 Feb 16 #149
wouldn't rate the network at all but a good price for anyone looking for all Spotify at the same time. heat
chuckies27
10 Feb 16 1 #150
Brilliant thanks so much
squibski
10 Feb 16 #151
Vodafone are by far the worst provider I have ever dealt with. Terrible customer support and questionable sales teams. I had a string of issues over a number of years with them. Moved to O2 and haven't had an issue in 18months
008
10 Feb 16 #153
HEAT!

Superb deal on price & gb.. the signal to use said deal data on Vodafone each month is a completely different
matter! Sure VF think we all still use 1g ;-)
preecey to 008
10 Feb 16 #154
Have you had a few, just like I have? :wink:
Johnmcl7
10 Feb 16 1 #155
For those complaining about Vodafone customer service, I'm genuinely curious who you rate as having good customer service? I've been with all the networks and can't say I've ever had good service with any of them, O2 have been by far the worst with Orange closely behind them - at least with Vodafone they have a higher CS team that have always sorted issues I've had whereas I could never find the same for O2.

Even that aside, Vodafone and O2 are the only choices where I am anyway.

John
preecey to Johnmcl7
10 Feb 16 #157
I highly rate EE for their customer service nowadays. I didn't before - they used to be terrible.

O2 used to be great but since going back on their 'dedicated UK based customer service centres' promise, they've gone to the dogs.

I don't find Three bad nowadays. They were great the last time I called them.

Vodafone have been consistently bad. A couple of years ago when their call centre was handled by a company called Conduit in Swansea I was dealt with extremely poorly. Even now with their call centres in Egypt they are still as bad. Would never touch them again.
1977testing to Johnmcl7
10 Feb 16 #160
scarr89 to Johnmcl7
11 Feb 16 #180
I tried to cancel a previous pay monthly dongle contract within the 14 day cooling-off-period & literally couldn't do it. Passed from person to person only to be put on hold and eventually hung-up on. In store they reffered me to phone, an instore colleague spent 50 minutes and got no where and even said herself that VF are awful and she doesn't use them. I cancelled the direct debit and have emails confirming that they have cancelled my account/contract yet still recieve emails telling me I owe them money for said contract. I am wasting no more time with VF ever again again.
azyk
10 Feb 16 1 #156
Ok so I'm one of the unlucky bunch being forced to upgrade from Three's ONE plan soon (£14pm!!). Overall, this seems like the next best thing. I just have a 2 questions if anyone can help me out please;

1) How good they are with their retentions offers? (and I am assuming at most it will stay at £20pm after the 12 months and the discount will not be lifted)

2) Do they have an app for using their calls over wifi and abroad?

Thanks in advance :smile:
Dauffen86 to azyk
12 Feb 16 #376
forget the retention migration team, go through to them and ask for a manager, they will put you through to customer services complaints. There I managed to stay on my cheap plan, but 2gb tethering cap. They asked me to hush. (unlimited everything else).

I didn't threaten to leave or mention this plan. Just explained as a valued long term customer I bought my plan under the promise they won't price hike my plan. I explained that they are using the term 'phasing out legacy plans' but nevertheless it's effectively a hike. And that I am not a customer who has abused their network nor could I afford the hike....

If you play your cards right you could get a good deal private deal through CS complaints.. Migration & retention absolute waste of time... And that doesn't mean saying someone told you this information, it just means using your brain...

Voda have a great deal, but I'm closing three at home over Netflix. Also the 50% voda discount is likely to be indefinite. Because if the double it after the year they'll get as much bad pr as Threeuk are getting or even worse.
bigbird90
10 Feb 16 #158
you CANNOT apply vea to this tariff. netflix is still with voda and discount is for 12 months not continual after the 12 months just to clear it up from an employee
sphinxy to bigbird90
10 Feb 16 #159
I was told it's continual. I'll keep my transcript so I can use it in my favour.
bigbird90
10 Feb 16 #161
even voda employees wouldn't get a discount on this tariff
bigbird90
10 Feb 16 #162
even voda employees wouldn't get a discount on this tariff
bigbird90
10 Feb 16 #163
i sold one today and on receipt it said 12 months half price x
Begize
10 Feb 16 1 #165
Those with Santander bank accounts might find they've got an offer for Vodafone to give you £40 cash back if you take out a contract of over £17 a month. You have to activate it through the offers bit of the online banking site, closes 18th March but you've to have had two direct debits taken out by then. If you're quick with this, might just make it (you can change your DD date once you sign in to the Vodafone account website thing)
tanked
10 Feb 16 #166
Thanks - do you know if you can just type that code into your existing Netflix account or would you have to create a new Netflix account?
sphinxy
10 Feb 16 1 #167
You can apply it to an existing one. When you have credit it'll pause your funding account until the credit is exhausted.
Johnmcl7
10 Feb 16 #168
I've used O2 since the Cellnet days and could never rate their CS above appalling, twice they billed me for closed accounts then hassled me for money they actually owed me which went on for months and months - I understand companies make mistakes but to keep making the same mistake over and over again is just poor.

I've never heard of anyone be positive about Three CS and never had any good experiences with them either. EE reception is almost entirely non-existent up here so won't be using them.

At least unlike the others (to my knowledge), Vodafone have a higher CS team that have sorted out any issues on the spot whereas others it's the same nonsense, over and over and over again until finally getting someone who has a clue and sorting it. Certainly their basic CS is completely rubbish but I don't find that any different to any other network (bar EE who I haven't used) and I don't ever hear of anyone having great CS with the other networks either although to be fair other networks do seem to get panned in their own threads as well.

John
seanmcr
10 Feb 16 4 #169
3rd of March = 3/3. :man:
secretmsg
10 Feb 16 #170
Any idea how much discount you get if working for vodafone?
secretmsg
10 Feb 16 #171
http://i66.tinypic.com/20aa05i.png

Good indoor data speeds for me.
littlejimmy
10 Feb 16 #172
Christ sake. My current vodafone sim only deal only allows me to upgrade on the 8th... missed this by 5 days. ****.
secretmsg to littlejimmy
10 Feb 16 #173
Try it on live chat and if works then save chat transcript..
bargainbill to littlejimmy
11 Feb 16 2 #181
If they won't acommodate you, then take this deal out before the 3rd. Get a free PAYG sim card from a different operator, port your current number to the PAYG sim, then port it back to the new vodafone sim.

You'll have to pay for both contracts for 5 days but I wouldn't be concerned with that.
Kitari to littlejimmy
11 Feb 16 #228
Try customer service. If it's vodafone to vodafone they might let you do it early just to keep your business for another 12 months.
ceanth
10 Feb 16 #174
Anybody know how long this offer is available for? I have two BT mobile contracts which end in may.
secretmsg to ceanth
10 Feb 16 #175
3rd March..
ceanth
10 Feb 16 #176
Ummm two months before my BT mobile contracts end. I might just pay off BT and get this
theyiddo
10 Feb 16 #177
Nice one, my contract is due for renewal at the end of Feb. This will do nicely. Cheers OP.
roadie
10 Feb 16 #178
Got a while left for my contract to end!
ceanth
10 Feb 16 #179
How would you apply the NHS discount? Can this be done on the Vodafone website when you buy the contract or do you phone them up afterwards?

I'm guessing that the contract has to be under the name of the NHS staff?
buckham_uk
11 Feb 16 #182
Fantastic. Just reached 1000 :smiley:
Johnmcl7
11 Feb 16 #183
In that situation it's best to use the web relations team - they've always sorted out issues for me and also had pretty much the same problem with other networks as well but no-one to escalate to. Looking at other networks on here I fee I've answered my own question, it's normal to criticise whatever network the deal is for as the worst ever.

John
rxfleming2
11 Feb 16 #185
I only started my contract in November (12 months sim only) and was able to upgrade to this tariff no problem.
Soolong
11 Feb 16 #186
Does anyone know if you can pay the £240 up front or do you have to pay the cost monthly?
M172008
11 Feb 16 #187
Netflix - is it BASIC or STANDARD or PREMIUM ?
sam1970
11 Feb 16 1 #188
Is there a special discount for NHS staff?
anlygi
11 Feb 16 2 #189
I have beeen with Vodafone on contract for 8 years and never have issues with speed or customer service.

All networks have issues in places as none of them offer 100% coverage. It's finding one that doesn't have issues where you are regularly. "Urgh Vodafone", "Three is rubbish", "EE signal is terrible". You won't find a single network that doesn't have complaints about coverage.
miffyl to anlygi
11 Feb 16 2 #194
You forgot the vitriol towards ID Mobile - that's always good...


I'm unsure whether to go for this for the Spotify but not use 20gb or take the £10 4gb ID deal and pay for a music service on top. Swings and roundabouts unless the VEA definitely works.
teerex
11 Feb 16 #190
Good deal
J0n35y
11 Feb 16 #193
Might have to forgive Vodafone for being useless kents last Novemeber with me and go with this. I should get a further 20% off too due to colleague offers with the work. Shame it's not a Google Music offer mind you - prefer that to Spotify - but great deal.
Mentos
11 Feb 16 1 #195
No you either call them and send Proof of ID or pop into store to show your NHS ID and they will submit the form for you (confirming they have verified the ID).

Had to be done in first month of contract. I had an issue where call centre advised it was easiest to go in store, but didn't bother to tell me the time limit in doing so. Eventually got it sorted after some complaining.

The NHS employee can use the discount for friends and family (up to 5 total). So you just need to know someone that works for the NHS.

I've had no problems with network and services, but can confirm CS is poor. Lots of being passed around, hung up on and promised call backs that never arrive :/ However, email to CEO gets you someone who sorts things relatively quickly.
doc2008
11 Feb 16 #196
Loads of conflicting comments here about various employer discount schemes. Can anyone confirm when ordering does the discount show up on your order or is it like a cashback scheme where you are only notified later whether or not it has been applied. Also any quidco or topcashback tracking been seen. Thank you
the porter
11 Feb 16 2 #197
dorito
11 Feb 16 1 #198
"12 months free Spotify, Netflix, Now TV or 6 months free Sky Sports Mobile"
I misunderstood that for a minute and thought you get Spotify and Netflix and Now TV free for 12 months!... not that you had to pick only one of them. doh!
gogboy
11 Feb 16 #199
Only really interested in the free sky sports but not sure if worth it if not got a huge need for the data.

Can you use the sky app through any wi Fi and cast to TV

Anyone confirm the cash back

And what the corporate option mentioned
nuttyphilt
11 Feb 16 #200
Wow, great find.
loopylola
11 Feb 16 #201
Upgraded to this yesterday. Great find thanks
sam1970
11 Feb 16 #202
Now this will get me interested..it does not include the entertainment packages but I dont need them anyway
vitor19771
11 Feb 16 #203
maybe it does will call them at 9am to find out
thomps121
11 Feb 16 1 #204
Signed up a month ago, for a Sim for my mothers phone, and a data sim to use in a 4G router, Sim was £30 and extra data sim that uses the same data was about £5.60. Seriously annoyed that 3 weeks later the price has been reduced to £20 a month, so im tied in and paying £120 extra a year.

Called them up and explained this, nothing they could do, even though i told them i will cancel after 12 months, and i would of been willing to stay with them for at least 3 years, and switch over to them myself, but know they just don't really care at all. Will see what they say after 12 months, and if they are willing to refund £120 and reduce the price further il stay, these companies (all of them) really are vultures.
Dauffen86 to thomps121
12 Feb 16 #378
hey fella, where there is a will there is a way, you are still very early in your contract. Send an email to Vodafone UK directorate ceoemail dot com, find details there - if you get nowhere with customer services. And they may help you out and be less dismissive. I usually write to the chairman of companies I have issues with and their team picks it up and are 1000% more accommodating with your concerns
bargainbill
11 Feb 16 #205
It does, vodafone 'red value' packages include the entertainment package.
thomps121
11 Feb 16 #206
P.S it is a really good deal though, so heat from me.
sphinxy
11 Feb 16 #207
I queried mobilephonesdirect on this and they told me the sim only plans don't include entertainment deals.

I think it's because it's done via a third party rather than directly.

I would have thought it's the same for mobiles.co.uk.
TightNortherner
11 Feb 16 1 #208
If I'd not just got a call back from Three retentions offering me AYCE Data, Minutes and Texts for £20 I'd have been all over this like a tramp on chips.
Bogditzy
11 Feb 16 #209
noice. thinking if I should switch from my three one plan ..before I get the letter...hmm
dorito
11 Feb 16 #210
Even better! great find!
ceanth
11 Feb 16 #211
Im have the same situation, I don't really need the entertainment packages and to be honest with you I could make do with 3gb of data.

I haven't used a cashback site in ages, the process back in the day was very painful, has the process become any easier? I checked the site and you need to post a copy of your bill on certain dates to get the cashback. Has anybody used mobiles.co.uk and successfully claimed all of their cashback?
sphinxy
11 Feb 16 1 #212
It depends, you just to remember to claim it at the specified months.

Or you can choose option 2.

Buy via Vodafone and aim for £78.00 cashback plus 12 months of netflix. You can sell the code for about £75.00 on eBay no problems.
ceanth
11 Feb 16 #213
£78 cash back? Which site is offering £78 cash back?

How long do mobiles.co.uk offers last? I currently have BT mobile so I would need to pay those out for approx 2 months.
sphinxy
11 Feb 16 #214
The mobiles.co.uk deal will last until 3rd of March.

Use Topcashback, I've sent to email to them to confirm the amount we will get. I will pass on that information when they confirm it.
zeberdys
11 Feb 16 #215
I am just finishing a 12 month sim only deal through mobiles.co.uk where you claim cask back via redemption just dl pdf of bill and upload it to their web site has worked well bit of a pain as long as you are organized and at £25 every other month I wont forget. This deal looks good may use it but vodaphone coverage for my area is iffy as is EE.

How do the entertainment packs work with regard to data does it come out of mobile data allowance or can it be used over non mobile broadband ?? .

Thanks

Zeberdys
sphinxy to zeberdys
11 Feb 16 #218
You get full access to the entertainment facility. It's not a mobile only deal. Use on cellular/wifi or even on your PC for a full 12 months.
vitor19771
11 Feb 16 #216
update regarding the £10 pounds deal it does include entertainment package as its a red deal so its better than this plus around £5 on tpc or quidco
ndksamb to vitor19771
11 Feb 16 #341
What one is £10 I can't see it :confused:
vitor19771
11 Feb 16 #217
ohhh just phone them and asked lol
Hamedly
11 Feb 16 #219
Had to upgrade my 3 plan (One Plan) to a 12GB limited plan (and pay double), but hey! they gave me unlimited internet on my phone.. I know it's crap comparing to the One Plan but still... would've bought this Vodafone deal if it wasn't to the limited internet :disappointed:

HEAT<3
bargainbill
11 Feb 16 #220
It's a "Red Value" sim, by definition this includes entertainment so it is included.
bargainbill
11 Feb 16 #221
While the Vodafone £20 offer will be until March 3rd mobiles.co.uk could pull or reduce the cash back at any time. For the sake of it costing £7.50 for 3 weeks I'd act sooner if you will need a contract in the next month.
notabluff
11 Feb 16 #222
They gave me the same offer during Xmas for an upgrade (sim only).. Also came with 3 months unlimited data.
sam1970
11 Feb 16 #223
if I get the deal through mobile.co.uk, what will happen after 12 months? I dont want to cancel the deal I have just got from 3 , after losing my one plan, and find that after 12 months I am worse off
sphinxy to sam1970
11 Feb 16 1 #224
I have a transcript saying it'll stay at £20.00 unless you upgrade. I'll use this to my advantage if they say otherwise.
sam1970
11 Feb 16 #225
but is that transcript from vodafone if you buy from them directly? I am asking if you buy form a third party
toonarmani
11 Feb 16 #226
Tempted by this and 20% corporate discount, but signal is poor where we live and need to use Vodafone SureSignal box when at home :neutral_face:
ceanth
11 Feb 16 #227
Did you get the 3rd of March figure based on the fact that the reduced offer on their website is ending on the 3rd of March?
sphinxy
11 Feb 16 1 #229
Yes but it's likely since mobiles will want to compete with Vodafone directly. Most likely the cashback amount will change soon though. I just don't see that amount as viable.
mummyofmonsters
11 Feb 16 #230
super happy as my netflix has just run out and my vodafone contract was due for upgrade! most chuffed and so easy to do on the online chat! all done in under 15 mins! kept my gold number and new contract will take into effect at midnight - just hope the cashback track works too!
Kabinksi
11 Feb 16 #231
Great deal, heat from me but personally I would never deal with Vodafone, no matter how good a deal.
Van_Dam
11 Feb 16 #232
My O2 contact is nearly up for renewal but the only reason I'm staying with O2 is that O2 have an app called TuGo ( allows me to make calls on the London Underground). If Vodafone had a similar app I would jump ship straight away. Hot deal awayhows.
siraj13
11 Feb 16 #234
Can anyone confirm after having spoken with mobiles.co.uk that the £10 deal includes Netflix and Eurotraveller?
Splashmo to siraj13
11 Feb 16 #240
I'd like to know this as well. Just signed up with Life, but if I can get the cashback deal with Spotify for a deal, then I'll give it a go.

Edit: Actually, given how much hassle the mobiles.co.uk cashback looks, will probably just go through Voda and get some back via TCB. I'd rather lose £50 than have to remember to post off 5/6 cashback claims over the year.
paultrademark
11 Feb 16 #235
Are you able to port your number over to either Vodafone direct or going via mobiles.co.uk easily enough?

Currently with 3 on their PAYG Bundle £20 package, would rather get rid of them.
ceanth
11 Feb 16 #236
What is Vodafones policy on tethering? I am guessing that it is not included but do they activly block tethering like 3 do?
sphinxy to ceanth
11 Feb 16 1 #237
This plan includes uncapped tethering up to 20GB.
danhufc
11 Feb 16 #238
Does the mobiles.co.uk deal come with Spotify?
bbasra
11 Feb 16 #239
i'm paying £30 for this and in contract.. Can i ask for a discount?
mummyofmonsters
11 Feb 16 #242
all done and got my free netflix whoop!
danhufc
11 Feb 16 #243
sphinxy to danhufc
11 Feb 16 #245
I've been seeing comments on there saying it doesn't come with the entertainment pack.
Jeanlacritique
11 Feb 16 #244
Can anyone confirm the deal through mobiles with Netflix?

Don't mind doing the cashback and the bundle for £10 is pretty insane. If it is with Netflix for 12 months too its a no brainer.
vitor19771
11 Feb 16 #246
Is it me or the cash back for the £10 deal is been removed? Can anyone confirm ty
sphinxy to vitor19771
11 Feb 16 #247
It's been pulled.
nuttyphilt to vitor19771
11 Feb 16 #249
Yeah, looks like it's gone... :disappointed:
Splashmo
11 Feb 16 #248
I wonder if people will get their orders cancelled if it was a misprice?
marshalex
11 Feb 16 1 #250
Spoke to someone online yesterday about upgrading my existing contract and they put it through, only to find out this morning it hadn't been. Quick phone call to customer services and all sorted. Saving me a few quid on my current deal (despite taking it out in October) and practically tripling my data allowance. Might try the VEA when it's been activated to see if can get even more off. Hot!
isarthard to marshalex
11 Feb 16 #319
Thanks for this. I'm hoping to achieve a similar discount!
vitor19771
11 Feb 16 #251
Let's see if they will honour it tcb tracked at £10.50
amerjitdosanjh7
11 Feb 16 #252
what is included in the £10 mobiles.co.uk deal? as I can't see it on there
ceanth
11 Feb 16 #253
the deal is not mis-priced. I talk to vodafone on their live chat and they confirmed it for me.
Splashmo to ceanth
11 Feb 16 #255
If you're talking to me, I am referring to the £126 cashback being applied to the deal on mobiles.co.uk being a misprice.
danhufc
11 Feb 16 1 #254
Looks like I ordered just in time.

http://i.imgur.com/BhaQ36r.png
ceanth to danhufc
11 Feb 16 #258
The deal is still available until March 3rd right?
ceanth
11 Feb 16 #256
Ah! Sorry yeah I was refering to the deal rather then the cashback :laughing:
Splashmo
11 Feb 16 #257
No worries.

I wonder why Vodafone don't offer the option to cap. Do they at least send you alerts if you're near the limit?
danhufc
11 Feb 16 #259
This is the mobiles.co.uk one that was removed like 1 minute after I ordered it. It's the same as the the Vodafone deal but includes £120 cashback by redemption.
LadLFC
11 Feb 16 #260
No you don't. You get 12 months sky sport mobile.
zee744
11 Feb 16 #261
Heat added due to the discount however as Mrs has recently joined Voda wouldn't touch them unless I was gagging. They down measure your usage accurately and 4G is slower than three
ceanth
11 Feb 16 #262
Oh crap! thats what I wanted but now its gone
siraj13
11 Feb 16 #263
I spoke to Vodafone via their online chat who basically said they have no idea and cannot confirm as it's a 3rd party deal. I've purchased the deal via mobiles.co.uk - once the order is confirmed, I will call up Vodafone to see if it can be added on. Otherwise, I will probably cancel.
amerjitdosanjh7
11 Feb 16 #264
I just got my pac code off O2 and they didn't even stop me from having it nor they offered me any deals
danhufc to amerjitdosanjh7
11 Feb 16 #268
My upgrade is due with o2 next month but the prices on their website are a joke. £37.50 a month for an S6 edge 32GB with 1GB of data...pull the other one. Only network without 4G coverage in my area too.
LadLFC
11 Feb 16 1 #265
I signed up to the 20GB deal just under 2 weeks ago for £30 which was part of the Christmas promotion. Needless to say I was a bit **** when I saw it yesterday for £20. I called them and explained I wasn't happy so they moved me to the cheaper £20 plan plus gave me 3 months totally FREE. so nothing to pay until May. I'm a happy bunny. Plus when I ordered originally there was £80.80 TopCashBack.
siraj13
11 Feb 16 #266
I ordered the same deal just 20 minutes ago - I'm sure it's still available. Just keep "loading more deals" until it comes up.
secretmsg
11 Feb 16 #267
I got 24 months now entertainment pack when purchased 24 month mobile contract through mobiles.co.uk in december..
ceanth
11 Feb 16 #269
the 20gb deal shows but the cashback has been removed. It justs shows the normal deal for 20gb at £20 a month like the vodafone website
lukeburtonavfc
11 Feb 16 #270
For those who missed out on the mobiles.co.uk deal, I purchased this deal directly through Vodafone, who gave me £40 account credit when I mentioned that topcahback were offering £50 cashback.
In light of the mobiles.co.uk deal today, I called vodafone up again and told them that someone online was basically offering this deal for £10 per month on the net and they then offered me 30% off the deal bringing it down to £14 a month to ensure I stayed with them!
Might be worth a call if you've already signed up to this!
LadLFC
11 Feb 16 #271
Mobilephonesdirect.co.uk are offering £192 cash back on the £20 pm deal.

This makes the 20GB plan just £4 a month.
LadLFC to LadLFC
11 Feb 16 #283
They've reduced the cashback to £96 now
bandit
11 Feb 16 #272
Looks like it topcashback for cash back...
LadLFC
11 Feb 16 #273
Can't be bothered with cash backs via redemption. I always forget and void the deal.
breadfish
11 Feb 16 1 #274
Looks like e2save are doing the same £10/month cashback offer as mobiles.co.uk - see http://www.e2save.com/sim-only/contract/vodafone/vodafone-micro-sim?network=vodafone&tariffcode=K8CTEFEB16
ceanth to breadfish
11 Feb 16 1 #288
Thanks! I manage to get the e2save deal. Hopefully it goes through!
alftrad1
11 Feb 16 #275
Can the Netflix be applied to the premium 4 user, 4k accounts? Apologies if this has been answered previously but unable to find a clear answer.
danhufc
11 Feb 16 #276
Only seeing £96 cashback here.
Salts
11 Feb 16 1 #277
BT Mobile has had this for ages - don't get netflix or spotify but do get BT sport. BT mobile runs on the EE network, which I find so much better for data.

Good deal but hardly smokin!
neelsn007 to Salts
11 Feb 16 #278
BT Mobile do not allow tethering so this is a great deal for those who would like that and the entertainment packages.
IrishMan to Salts
11 Feb 16 1 #279
ONLY IF YOU ARE A BT CUSTOMER - and its a completely different deal!!!
LadLFC to Salts
11 Feb 16 #284
BT only let you use your data on the handset. No tethering!111
BustyB293 to Salts
11 Feb 16 #287
This is a smoking deal, especially for people looking for Spotify (normally a £10 extra a month, Netflix ££ a month & sky££ a month !) cracker
Splashmo
11 Feb 16 1 #280
Well, just ordered a Voda PAYG sim. Going to check out what the coverage is really like before committing to a year.
Salts
11 Feb 16 #281
That's merely a misconception. I have BT mobile and believe me tethering works fine. BT Mobile simply say they don't support it - so if you call up about a problem with tethering they don;t need to help. I think only apple phones can have tethering blocked at the network level but not sure if BT even do that.Don;t think android or windows phones have settings to allow networks to do that - tethering is generally managed by the device.
BustyB293
11 Feb 16 #282
Thread has been hijacked by other £10 offers for mobiles.co.uk get back on the 20 for 40
Salts
11 Feb 16 #285
I am NOT a BT customer. I have this deal with BT mobile (which i guess does indeed now make me a BT customer). whats completely different about it?
Salts
11 Feb 16 #286
Incorrect. The tethering works. BT simply SAY, they don;t support it - meaning that they don;t have to deal with support requests relating to tethering.
bandit
11 Feb 16 #290
Just phoned mobilephonesdirect and the netflix,spotify or sky sports and it is not included in their deals...
everex
11 Feb 16 #291
Does the corporate discount work for the £20pm deal
BustyB293
11 Feb 16 #292
Good, lets get back to the real thread.....
jont999
11 Feb 16 1 #293
Stayed with three despite a terrible customer support person and went with the all unlimited for £20. They should have offered to switch users to that rather than the crap £30 one. They really crapped the bed with that one.
mrh
11 Feb 16 #294
I've just had a response from TopCashback about the cashback level on this contract:-

"Hi

Unfortunately the £20.00 a month contract is excluded from cashback. "

Has anyone else had a reply?
siraj13 to mrh
11 Feb 16 #316
Did you try the £50 cashback option?
Splashmo to mrh
11 Feb 16 #328
Hmm. If that's the case, then I am out. Was only considering it with the TCB discount.
tpol
11 Feb 16 #295
On iPhones, they can actually determine if you are tethering even if they don't turn the tethering off. So, are you saying that if you tether they will allow it? I know some network say they don't support tethering, but they don't turn it off. However, if you tether they give you a warning letter and if you do it again they cancel the contract or slow down your data to about 300kb/s.

I would be worried because their t&c are ambiguous in this respect.
IrishMan
11 Feb 16 #296
No Sky, No Spotify, No Netflix - do you get mixed up with which loos to use when you are out and about.
IrishMan
11 Feb 16 #297
BT Deal is a completely different deal - and it is £21 per month...now stop spamming this deal!
fredstar786
11 Feb 16 #298
You can NOT apply any vea/corporate discounts to this deal, but at £20 still a good deal
Alih81
11 Feb 16 #299
can i buy this sim now but activate it in 2 weeks timea once my existing contract ends?
LadLFC to Alih81
11 Feb 16 #304
Call Vodafone and tell them this and they may give a further discount. They gave me 3 months totally Free
LadLFC
11 Feb 16 #300
This is incorrect. I ordered the BT 20GB deal some months ago and had to send it back because my hotspot feature on my iPhone 6 vanished once I put the BT sim in. It updates the phones firmware.
Matthaus
11 Feb 16 #301
It's a hot deal for sure but slightly misleading.. this was once £30pm and with a bit of poking was available at a discounted £18pm - that's what I've paid for a year since the last super hot VF deal
ish343
11 Feb 16 #302
E2save offer is not valid for the nano sim at the moment, just spoke to the and they looking into it.
ceanth to ish343
11 Feb 16 #303
I ordered the microsim and they emailed to tell me I ordered an iphone nano. I ordered it under my wifes name so they want her to call them to change this.

Can I use the iphone nano in a non iphone (Samsung Galaxy S5)?
LadLFC to ish343
11 Feb 16 #307
Just get the micro sim deal and change the sim in any Vodafone shop for free
ish343
11 Feb 16 #305
i dont own samsung phone but just googled and found this

The Galaxy S5 and Galaxy S5 Mini are designed for micro-SIM cards only.
LadLFC
11 Feb 16 #306
Yes, just put the nano in a sim adaptor to make it a micro or standard
andyroochoo
11 Feb 16 #308
I dont three are regretting anything. They want profitable customers, I doubt that they were making money on all these so called "abusers"
Alih81
11 Feb 16 #309
but even with 3 month free e2save is cheaper?
amerjitdosanjh7
11 Feb 16 #310
look at my deal for the Sony xperia z5 premium that's a pretty good deal compared to O2 direct
London123uk
11 Feb 16 1 #311
Very HOT... I'm with EE now and only 4 months left on my contract but will get this as £20 with 20GB data and unlimited call/text cannot go wrong... Oh yeah
Dauffen86 to London123uk
12 Feb 16 #381
unless you're still paying off a subsidised handset with your EE plan you are entitled to reduce your contract to the lowest one they offer and then leave it a few weeks and pay it all off. I looked on a forum a few years ago and found out that if you are unemployed or at least say you are, and unable to afford it anymore, they will be a lot more accommodating ^_^

If you're not fussed that's fine, but sometimes it pays to play dirty. I think if anyone pays more than £20 (simfree) for a reasonable plan then they are being conned. Remember, it's getting cheaper for networks to maintain 4g than 3g, rip off Britain is just capitalizing on ignorance
StewieEatWorld
11 Feb 16 #312
Quick question i'm hoping someone can help me with.

Any way of seeing monthly usage on 3 network? I get unlimited data and absolutely pile through the it every month, and the data usage on my iPhone has not been reset since I got it (looks like I average 10GB a month), but just wondering if there is a way of seeing exactly what i've used each month?

Currently on £15 a month for unlimted SMS and data, but only 200 minutes. Would seriously consider this deal if I clearly never ever reach 20GB data usage just for the unlimted minutes and better 4G coverage in my area.

Cheers
nuttyphilt to StewieEatWorld
11 Feb 16 1 #315
You have to look at your bills. Log in to your account on the 3 website and view the PDF versions of your bills. That's the only way as far as I know.
ry4n1234@hotmail to StewieEatWorld
12 Feb 16 #388
download the 3 app
SamuraiHQ
11 Feb 16 #313
Quick one... I've read half of the pages, and haven't seen a mention of it, BUT...

If I already have a subscription with Spotify, do Vodafone give you a code of equal value to what I'm paying so it's loaded onto my account similar to what a Spotify voucher would do? Or is it for new Spotify customers only?

Cheers
LadLFC
11 Feb 16 #314
Mine worked out cheaper cause I got £81 Topcashback plus the 3 months free which works out at £141 discount
dave80
11 Feb 16 1 #317
I can confirm that I recently took out a Vodafone contract via mobile phones direct and the entertainment pack was not included. Upon querying this with Vodafone they told me that it is not available via third party connections.
Alih81
11 Feb 16 #318
how can you get cashback and 3 months free? for.cashback you have to.order online right? and for 3 months free you had to call voda?
the porter
11 Feb 16 #320
Or just ring three they will tell you exactly what you have used
StewieEatWorld
11 Feb 16 #321
Legend, exactly what I was looking for. Cheers!


EDIT: Turns out I used 25GB in June... looks like i'll stick with 3 for now :P
LadLFC
11 Feb 16 #322
I originally order the 20Gb deal when it was £30 a month via TCB. This was 10 days ago. The TCB was £80.80p. After Vodafone reduced the tariff to £20 I was **** off so called them last night to terminate my original order as I was within 14 days. I was going to take out this new deal. I made out I couldn't afford it as I was still running EE tariff till June. They said they're was no need to end, they will give me 3 months free and reduce tariff to the new £20 one. Happy
jammygibb5
11 Feb 16 #323
I moved to vodafone on Tuesday and I feel the same way, if I ring up and tell them I have seen this they will let me move to it over to this deal??
bargainbill
11 Feb 16 #324
Either they have misadvertised it, or it is included.

A "Red Value" bundle, is by definition inclusive of entertainment. Otherwise it's just a "Red" contract.
iTrev
11 Feb 16 #325
Excellent, my 12m contract with Vodafone on this deal was just coming to an end, and I was paying £30 a month.
Heat from me. Thanks OP
wizz1234
11 Feb 16 #326
Vodafone's coverage is not very good at work we used to have o2 I travel a fair bit and very rarely did I have no signal now work has changed to Vodafone and often get no signal so bear this in mind before you switch to them personally I wouldn't go near them no matter what the deal was
bargainbill
11 Feb 16 #327
here: "Enjoy up to 24 months’ access to Spotify Premium when you buy a Red Value Bundle (excluding Red Value 2GB Bundle) or a SIM only Red Value Bundle."

Very specific - if it's called a rev value bundle and its not the 2GB one then it's got entertainment

http://www.vodafone.co.uk/explore/music-tv-and-sports/spotify/
LadLFC
11 Feb 16 #329
Say you want to terminate. You have 14 days no questions asked to do so. They may offer this to you and if they dont cancel anyway and start again!!
ism
11 Feb 16 #330
Called Vodafone and mentioned the cashback by redemption deals and they wouldnt offer any further discounts. They also confirmed that cashback would not be payable and that the employee advantage scheme would not apply
lukeburtonavfc to ism
11 Feb 16 #332
I called vodafone and they gave me £40 account credit when i quoted the topcashback and then took 30% off the monthly cost bringing it down to £14pm when I mentioned the mobiles.co.uk deal... I'd haggle with them!
LadLFC
11 Feb 16 #331
you can take the 50 pounds sim only (all contracts) cashback at the bottom of the offers
isarthard
11 Feb 16 #333
Just an FYI really:

Spoke to someone via Vodafone's online chat who put me in touch with someone from the upgrade team.

I'm currently 8 months into a 12 month Red Value sim-only deal, which gives me:

6gb
Unlimited Texts
Unlimited Minutes
12 months Spotify Premium

for £27 a month.

I managed to upgrade to:

20gb
Unlimited Texts
Unlimited Minutes
12 months Spotify Premium

for £20 a month, plus the advisor confirmed I can get 15% this contract via the Vodafone Employee Advantage Programme, taking it down to £17 a month.

Cheers OP!
Splashmo
11 Feb 16 #334
That conflicts with the post above yours it seems.
jammygibb5
11 Feb 16 #335
rang up and managed to get my contract changed (in the 14 day cooling off period), customer services weren't that bad either!
kab600
11 Feb 16 #336
Have to disagree as I'm currently on Vodafone bought via Mobiles, and I have Spotify.
ism
11 Feb 16 #337
You got a great deal with them which is comparable to the cashback deals without the hassle

Which dept / number did you call? what was the status of your order?

Mine is now an open order so sim will be arriving tomorrow. I think i was put through to the returns dept but I also went through customer services
BustyB293
11 Feb 16 #338
I see it says "Your choice of entertainment for 12 months". So you only get one of them, how do you select, is there an option ?
kab600 to BustyB293
11 Feb 16 #340
Yes you have to register for the entertainment via their website once you have the sim. You select at this stage.
lukeburtonavfc
11 Feb 16 1 #339
I just called the customer services number 0808 0408 408, I signed up with them last night over the phone and they gave me the 2 months free (£40 account credit).

I then called up today in relation to the mobiles.co.uk deal and they put me through to retentions who gave me the 30% off the monthly cost as I said I was going to cancel and take up the offer with mobiles.co.uk, leaving me at £14 per month.

It works out to £128 for the year, where as the mobiles.co.uk/e2save deals are £120 but you have the hassle of claiming the cashback by redemption.

My account is set up online, I am just awaiting my sim card.

I'd definitely give them a call.
Splashmo
11 Feb 16 #342
I just spoke to Voda on livechat, and never heard so many nopes.
kab600
11 Feb 16 #343
Earlier today Mobiles.co.uk were offering this deal with an extra £10 a month knocked off via redemption. It didn't last long!
Qrunch
11 Feb 16 #344
What happens if you need two and only pick Netflix, will it stack to give 2years?
ndksamb
11 Feb 16 #345
Ah thanks, thought I were going blind for a minute :smiley:
ism
11 Feb 16 #346
thanks for all the info lukeburtonavfc i will try calling later
Splashmo
11 Feb 16 #347
£168, no?

Think I may give them a ring later, but I reckon you got lucky with the double discount. As I said, I got shutdown completely on live chat, so not too sure ringing will give better results.
danhufc
11 Feb 16 #348
We are pleased to confirm that your order has been successfully processed and will be dispatched shortly from our logistics centre.

Your order details:
-------------------------------------------------------------
Package 1
Vodafone Pay Monthly Micro SIM - FREE Vodafone 4G Red Value Smartphone Sim Only Promo £20 12m @ £20.00 / month Save £120 Cashback by redemption - FREE Credited by redemption.

:smile:
vitor19771 to danhufc
11 Feb 16 #352
Got that email 2,do u think it will have any entertnmaint pack?
BustyB293 to danhufc
11 Feb 16 #367
So that means they are giving you £120 back right away?
SamuraiHQ
11 Feb 16 #349
Once again, will existing Spotify Premium users be given a code to add 'funds' to their existing plan? Or is it for new customers only?
kkh786
11 Feb 16 #350
Were you a new customer or an existing customer when you initially signed up last night (as you said you are waiting for your sim)? Did you haggle the £40 credit as a new customer? :neutral_face:
bargainbill
11 Feb 16 #351
That's the important bit right there. One monumental phone deal!
nevergiveup1234
11 Feb 16 #353
Just upgraded my contract exactly 14 days ago to 10GB for £28. so this is great as I am just in my 14 day period to change my contract. Thank YOU!!
bigbird90
11 Feb 16 #354
you cant get discount on it
roadie
11 Feb 16 #355
I am ringing vodafone, they don't have a clue if they can offer TCB
TatankaYotanka to roadie
11 Feb 16 #356
It is as well on AMBiSave - for ABF staff- 75 pounds cash back...

Just in the middle of placing order :smiley:
Geekboy2k
11 Feb 16 #357
Anyone know why Vodafone only offer wifi calling on the IPhone 6s range? I'm sure the iPhone 5s and above are supported by EE? Would defo go with them if they did!
Padder
11 Feb 16 #358
The £10 per month cashback deal is still available on e2save if you choose micro sim. i need a nano but will just go into the local vodafone shop to get one when my micro sim arrives
Padder
11 Feb 16 #359
The £10 per month cashback deal is still available on e2save if you choose micro sim. i need a nano but will just go into the local vodafone shop to get one when my micro sim arrives
ndksamb to Padder
11 Feb 16 #361
It shows the deal but when you 'buy now' the offer no longer shows and at checkout shows as £20
TatankaYotanka
11 Feb 16 #360
Just to make you aware....

When clicking "Buy now"

Please note that you have opted out of regulated Eurozone roaming rates which can be found at http://www.vodafone.co.uk/travel-guide.

http://www.theguardian.com/technology/2015/oct/27/europe-abolishes-mobile-phone-roaming-charges
eddcase
11 Feb 16 #362
I think it will show as £20 a month as that's what your paying, the cashback to reduce it to £10 a month is after you've submitted the bills quarterly or whenever they asks for them
ndksamb
11 Feb 16 #363
But when for example I put a different offer in the basket ie £6.50pm 3gb option it shows up with the discount
ism
11 Feb 16 #364
So the employee scheme didn't work for me.

They were quick in responding with this


Also called Vodafone and couldn't get any further discounts

Hmmm
Splashmo
11 Feb 16 1 #365
Also no cashback at all. So don't expect it.

http://i.imgur.com/XlIGhoi.png
awratten96
11 Feb 16 #366
http://www.e2save.com/mobile-phones/4g/vodafone

From the e2save website

VODAFONE 4G DEALS
"My internet is too fast" – said no one ever! Get up to speed on a Vodafone Red contract and enjoy network benefits like Spotify or Now TV subsciptions.

Might as well order the contract through them. If they wont give you the entertainment bundle you can always cancel within the 14 days cooling off period but with this statement on their website I think you would have a fairly good argument for getting the entertainment package.
Splashmo
11 Feb 16 #368
Has anyone actually asked e2save directly if they include the Spotify/Netflix etc stuff?
BustyB293
11 Feb 16 #369
Does this come with the Eurozone txt and calls, I can't see it on the site and someone has mental it, do have to select it?
John Mason
11 Feb 16 #370
Hot deal even though Vodafone are rubbish for customer service, coverage and data speed, oh and text messages arriving 48 hours late.
BustyB293
11 Feb 16 #371
If you opt for Netflix can you screen it through a box to TV like a normal Netflix account (I have never had Netflix)
marshalex
11 Feb 16 #372
So it appears my Spotify premium from my old red value deal has been cancelled, I've been moved on to the new one but no free Spotify yet. Hopefully be sorted tomorrow. I will admit there's a habit of little things like this happening but does tend to get sorted
ndksamb
11 Feb 16 #373
Yeah, porting shouldn't be an issue, are u managing to get the e2save deal?
Dauffen86
12 Feb 16 #374
I got to keep my plan at 15.. But tethering capped at 2gb
wantoverneed
12 Feb 16 #375
As an ex Vodafone employee, just some tips:

You can't add VEA discount as the plan is discounted

When downloading your entertainment package always do it off 3G/4G, not wifi

All Red Value packages include the entertainment package and Eurotraveller calls not texts and minutes.
spencer24 to wantoverneed
12 Feb 16 #383
Do you know if you get the entertainment pack regardless of where you purchased it ie e2save ? thanks
Dauffen86
12 Feb 16 #377
3/3 Three (Free*) of Three
Dauffen86
12 Feb 16 #379
you didn't have to do anything. Forget the migration retention team, CS complaints are making private deals with people... Because 100,000s customer already upset, left and over providers are capitalizing on their PR #makeitright f*ck up. You had more bargaining chips than you thought!
Dauffen86
12 Feb 16 #380
yes. You're within your rights to
Dauffen86
12 Feb 16 #382
abusers probably use vpn and tether 3 data without three knowing. Non geeky unwitting abuses.. Whell, threeUk should have put in a fair usage policy. Or at least shifted 'legacy' contract users onto a new fair usage. Instead, they are effectively doing what they promised not to do last year - which is to price hike. But using the terms 'phasing out' and 'legacy' ofcom won't touch them. Nevertheless, in my opinion this is all just greed. They are making more money from new customers, absolutely no need to screw existing ones. Especially with their opposing marketing campaign: when stuff sucks #makeitright ha!
Adamking
12 Feb 16 #384
Vodaphone charges 45p a minute (inc. VAT) to other UK mobile networks. Just ask yourself do you know anyone else who has a vodaphone sim. Also £6.50 for every 500MB (inc. VAT) of extra UK data you use.
spencer24 to Adamking
12 Feb 16 #386
But with unlimited calls and 20gb downloads I hardly think that's relevant do you?
preecey to Adamking
12 Feb 16 #390
The inclusive minutes are to other mobile networks. The info you have read on the site is just generic spiel, which only really applies to tariffs with a set amount of minutes - the charges per minute are for calls made after you've used up your inclusive allowance. As this tariff has unlimited minutes, there's nothing to worry about.
drifta
12 Feb 16 1 #385
They've cut off Spotify early from my current contract so I've got calls to make. Also the link you are sent when you sign up makes it look like you add spotify as an extra (click to accept £9.99 per month) so may put some people off.
BustyB293
12 Feb 16 #387
Can anyone explain this please,

If you opt for Netflix can you screen it through a box to TV like a normal Netflix account? Not just watch on phone, I know nothing about Netflix. Thank you.
preecey to BustyB293
12 Feb 16 1 #391
Yes, it'll work on any device that supports Netflix, such as Smart TVs and the Amazon Fire TV Stick.
jackthabiskit to BustyB293
13 Feb 16 #451
yes you can...i just got my sim and activated my netflix, you are basically given a 12 month gift card by vodafone worth 89 quid i think it was... and then taken to the netflix site to sign up ..thats it..sign into netflix as normal and you have all the features
NatureBoy
12 Feb 16 #389
Very tempted to order this but my phone is a Chinese import that does not have the 800mhz band only the 2600mhz. Is this likely to work with my phone?

I take it tethering is allowed? Thanks.
preecey to NatureBoy
12 Feb 16 #392
Tethering is allowed but for the love of god please keep an eye on your data allowances to avoid excess charges.
BustyB293
12 Feb 16 #393
Thank you,
sphinxy
12 Feb 16 #394
So there is NO cash back opportunities now? The only one I can see is via Carphone Warehouse w/ £25.00 topcashback.
Splashmo
12 Feb 16 #395
No, there is no cashback.

To be honest, £20 p/m for 20GB data, unlimited everything else and a year sub which would cost around £120 is a really good deal on it's own. Of course it's always nicer to be cheaper, but it's still a decent deal.
jackthabiskit
12 Feb 16 #396
i think you are a bit confused...the unlimited minutes are to any network not just vodafone to vodafone
lukeburtonavfc
12 Feb 16 #397
I am a new customer, jumping ship from three, yes I haggled the £40 credit as I said there was cashback available from topcashback if I purchased it online...

Although, three have offered me unlimited everything for £20 all in per month to stay with them.

Vodafone are now refusing to apply the extra discount that I was told I could have yesterday when I quoting the mobiles/e2save deals...

Not too sure which to stick with.
10101010101
12 Feb 16 2 #398
This deal seems to be more about Three than Vodafone.
Saying that, when Vodafone themselves put "Great news for Three customers" you can't really expect anything else I guess. And also, "Offer ends 3 March 2016", so that's 3.3.2016 (The '3' network started on 3.3.2003). :confused::laughing::laughing:
lukeburtonavfc
12 Feb 16 #399
£128 with the extra £40 account credit.

Although Vodafone have now refused to honour the £14 per month deal I was offered yesterday stating that the most we can discount the deal is by 50% and its already at that price.

Three have offered me unlimited everything for £20, not sure what to do if I'm honest...
lukeburtonavfc
12 Feb 16 #400
They've offered me ultd everything for £20 per month... 12GB tethering (which I don't use anyway), not sure what to do...

Vodafone won't honour the £14 offered to me yesterday and have said either take it at £20 per month or cancel it, up to you...
kkh786
12 Feb 16 #401
I have been trying to sign up to this online past 30 minutes.. keep getting error on the last stage.. might have pressed place order button 5/6 times.. lets hope I do not get that many SIMs!

I might try over the phone.. online is a shamble.. I am same as you with Three.. I think Vodafone might have better 4G reception at home and work.. hence that is the decider for me.. I currently don't get 4G neither at home nor work with Three! :disappointed:

Worst case.. I don't get cash back with Quidco.. but £20 per month for 20gb plus Netflix for 12 months sounds decent to me! Will try the VEA later on though.. bonus if it works!

PS. Three did offer me the £20 AYCA package but all the faffing around has put me off Three!
LadLFC
12 Feb 16 #402
Go to Vodafone. Faster 4G and you can use phone abroad in all EU countries, not just the silly few 3 (Three) offer. Plus entertainment package. Plus no tethering cap.
roadie
12 Feb 16 #403
My contract expires in September, if I upgrade early, I will need to pay £76- atm I get 500 mins, free texts, 500 mins, should I pay the £76 and resort to vodafone?
doncoop
12 Feb 16 #404
Although no cap on tethering, you still only have 20gb to play with, which isn't much more than the tethering allowance offered by three.

In addition, you have to pay £3 per day to use your inclusive bundle on vodafone. With three, the feel at home countries are given to you free of charge, which is quite a difference.

Also, no dig at you, but 4G varies by area A LOT. It's great you're getting a great signal, but it doesn't mean everyone will where they are.
ism
12 Feb 16 #405
Too much choice giving me a headache also

made a mess of things as had ordered the three deal for £17 per month and when i went to cancel they offered unltd data and 200 mins for £20 a month. I turned this down as was hoping to get the vodafone deal with cashback but this has all expired now.

with the three deal cashback of £50 had also tracked with quidco so could have effectively cost just under £16 per month

my vodafone sim is coming today but probably will cancel - no VEA and my topcashback has tracked at £0 and very unlikely this will be paid

maybe i dont need so much data and will stick with 6GB....
flinnyourin
12 Feb 16 #406
I think you`ll find that you can use your phone abroad in EU countries to call but not for Data.
danhufc
12 Feb 16 2 #407
Mobiles.co.uk sim card came today. Got a text off them saying I could pick a free gift - 1 year Netflix/Spotify/Now TV or a Sky Sports pass. Took Netflix and it worked great, adding £90 onto my Netflix account.

Awesome deal. We pay for Netflix usually anyway so this has saved us £90 a year. As long as I make sure to do my redemption cashback I'm getting 1 year of unlimited calls, texts and 20gb of data for £30 a year/£2.50 a month.
London123uk
12 Feb 16 #408
Been chating with vodafone and they confirmed that... the price will be back £40 after 12 months. Because discount is for 12 months. But not to worry. Our upgrade team will help you with g reat discount as that time.. Hope this help!
drizzydrake
12 Feb 16 3 #409
Vodafone is the worst network around - Achieving a high title of the most complained network too!

When they generate customers bills , I heard the billings team blindfold the each other and throw a dart at a board with scores ranging from £50-£200 then post this bill off to a name picked from a hat.

I've been with them for 5 years (Okay the first 3 years then took a turn, signed another contract on the 2 year mark and it was too late!) and can guarantee it won't be £20, they will find some extra charges lying somewhere and add it on.

The worst network and I would steer clear !
andyroochoo to drizzydrake
12 Feb 16 #411
Quite possibly the best comment I've ever read.
shaggy to drizzydrake
12 Feb 16 2 #415
If it's so bad then why are you still with them?
pegreg777
12 Feb 16 #410
Unlimited minutes is to any network?
nuttyphilt to pegreg777
12 Feb 16 1 #412
Yes
pegreg777
12 Feb 16 #413
How to move O2 number pay you go to this offer?
madgeeza to pegreg777
12 Feb 16 #420
Contact O2 Customer services and request a PAC code. Apply for this contract and when it arrives transfer your O2 number over using PAC code. Simples
doncoop
12 Feb 16 #414
bargainbill
12 Feb 16 #416
Yes it's a bit misleading. The Red Value only includes calls so its not actually Eurotraveller even though they advertise it as such. To get data you need to pay £3 per day.

Three on the other hand give you your contract calls and data for the countries on their list. An unlimited calls/texts 3 contract is pretty expensive though (probably £27-£30 a month sim only - no spotify/netflix). IF you will use spotify/netflix this is a better deal imho. £120 (the difference between this and three) a year gets you 40 days in Europe at £3 a day
drizzydrake
12 Feb 16 1 #417
Tied in untill May 2016 otherwise I would have left their **** for giffgaff
shaggy
12 Feb 16 #418
To be fair I left Voda a couple of years back for the same reason after a year with them. Atrociously clap 3G speeds (no 4G then).
Otherwise Voda is he only network round here with decent indoors reception
drizzydrake
12 Feb 16 #419
That is true, the signal has been good and roaming too. But the CS and the charges are just unjustified and I'd rather have a network where I can cap the limit hence the move to giffgaff, a few people over in my work have the £20 giffgaff bundle and it's great. Will be buying the phones outright too.O2 seem to have good network and giffgaff rents their coverage so when 3 takeover O2 the signal coverage will be greater.
hokers
12 Feb 16 #421
Anyone have any success from retentions from another provider offering anything comparable when asking for a PAC? My EE contract is about to end, pleased with their service so far but I'm a Spotify Premium customer already and this is 5 times my current data!
Reyen to hokers
12 Feb 16 #423
Ask for your PAC from EE and you will only get pretty poor deals initially. They'll soon phone you afterwards though from their retentions department ('Executive Loyalty Team') and then you should get offered some better deals
lukeburtonavfc to hokers
12 Feb 16 #425
Three offered me unlimited everything (12gb tethering) for £20pm
mickgoodie
12 Feb 16 #422
hot deal from me........just ordered the sim. hopefully I will get some quido out of it or the 20% corporate discount via my work
rawson
12 Feb 16 2 #424
I received my SIM today, I submitted a 20% corporate discount request and it was rejected within a couple of hours. I think it's fair to say if you are banking on a 20% discount then you might want to cancel the order. I've cancelled mine under the 14 cooling off period terms.
strawzz
12 Feb 16 #426
is anyone else having trouble accessing the vodafone website?
icenite
12 Feb 16 #427
I cancelled my EE account for this deal, best the Executive Loyalty Team at EE offered me was unltd calls, unltd txts & 18GB data for £15.99. Was tempted but decided on the Vodafone deal, wanted spotify.
LadLFC
12 Feb 16 #428
This Vodafone deal comes with Eurotraveller plus which means you can use your unlimited min in ALL of the European Union for Free without triggering the £3 charge. You only trigger the £3 charge if you use your Data and Texts. Three offering free roaming is easy cause they cover very little of the continent and some very obscure countries. Three cover 14 nations compared to Vodafones 39 in Europe. Plus Vodafone offer the ability to use your mins txt and data in World Traveller which is the whole world virtually for £5 a day. Regarding reception, that just depends on every individual and where you live. Three allow tethering of 12gb while Voda is nearly double that at 20GB. You can also upgrade after only 3 months. Vodafone deal is a no brainer.
NatureBoy
12 Feb 16 #429
Considering this or the BT sim only plan that uses ee for £21. I think, I'm right in thinking that Vodafone allows tethering and the BT one doesn't? But ee/BT are able to offer superior 4G?

Also got to way up the BT Sport app vs Netflix, Sky Sports, Spotity or Now TV choice.
LadLFC
12 Feb 16 #430
No. £3 a day and you can use all your data and texts in the EU. Calls are always free on Eurotraveller Plus
JohnDee01
12 Feb 16 #431
Been in Vodafone shop to set up a contract. Found out this contract will only run for 12 months.
After that it will revert to full price (£40) on a 30 day rolling contract if not cancelled.
I would recommend people beware!! before jumping on this deal.
Do your research first. Vodafone website highly misleading.
LadLFC to JohnDee01
12 Feb 16 #432
Why is the website misleading? It says it was £40 and is now half price. It also says it's a 12 month contract.?
bargainbill to JohnDee01
12 Feb 16 #433
Does that really matter? You're not contracted in past 12 months so you can just leave the contract before it goes to £40.
shaggy
12 Feb 16 #434
Actually it does matter because its not at all clear if the prices goes up after 12 months !!
LadLFC
12 Feb 16 #435
Ahem......common sense please. The contract is a £40 tariff and as a special offer they are offering 50% off. The contract clearly states for 12 months. Its not 50% off for 14 months or forever. Just the duration of your contract. No doubt when you near the end of contact you can renegotiate for another 12 month good deal.
sphinxy to LadLFC
12 Feb 16 #436
Please let everybody see this, according to Megan, the price will remain throughout:

http://i.imgur.com/PXCWtYm.jpg
shaggy
12 Feb 16 #437
No phone calls for me despite having two phones with them and I requested PAC code twice since end December .

Tried again today and they wouldn't budge from £15.99 for crappy 2g data.

Finally had enough and being loyal counted for nothing so off to BT I go, which ironically will be buying EE soon
LadLFC
12 Feb 16 #438
I wouldn't trust the sales advisor. They don't always get things right!!!
Lowtrawler
12 Feb 16 #439
How do you get the entertainment package? I have received my SIM today, purchased direct from Vodafone, but there is no code with the delivery, just a welcome leaflet confirming I am entitled to the entertainment pack but no details on how to get it.
tpol to Lowtrawler
13 Feb 16 #452
Send a Text to 97613 with ENTERTAINMENT in the message. You'll get a SMS back with a link. Click on the link and chose. [IMPORTANT] Use a Vodafone Signal not WiFi, otherwise link will not work.
LadLFC to Lowtrawler
13 Feb 16 #456
You will get a text message with 24 hours
mrT786 to Lowtrawler
14 Feb 16 1 #483
They usually send you a link (via text) to pick your entertainment pack: NovTv, SkySports, Spotify, Netflix.
Click thru the link and select you package then download the app for you pack you pick.
If you don't get the text call them.
LadLFC
12 Feb 16 #440
You'll get a text within 48 hours
burnduck
13 Feb 16 #441
As long as you keep the chat as proof then you're golden :wink:
sphinxy
13 Feb 16 #442
Guys keep a copy of this chat also. Use it to your advantage.
poppycat
13 Feb 16 #443
I have ordered an upgrade on 27th Jan, they have promised me over phone for another 12 months sim only contract £8.50 a month - unlimited minutes & texts, 4GB data, with 4 months free credit, and the sales adviser promised me to send contract details by email. I never received email, again I have contacted them over phone 6 times, web chat 3 times, 2 emails. Vodafone customer service team never keep their promised, as per my experience and frustration I never trust them.
deez
13 Feb 16 #444
This is good timing, my half price contract from last year only had a month to go, upgraded no problem.
martinledson
13 Feb 16 #445
i agree. I've been misadvised a number of times.
DiamondGeezer99
13 Feb 16 #446
nuttyphilt
13 Feb 16 #447
Not quite. They'll be reduced in April 2016 then scrapped in June 2017.
bargainlad123
13 Feb 16 #448
Just called three to get a pac code for this, got offered £20 for the all you can eat everything package, not quite £15 but it's good enough for me to stay.
mankymanning to bargainlad123
13 Feb 16 #454
how many call minutes were included with this? just asked in the shop and they would only do it with 200
delboy2013 to bargainlad123
13 Feb 16 #461
They didn't seem interested in giving me or my brother any kind of deal like this
JohnDee01
13 Feb 16 #449
Phoned Vodafone Customer Services to satisfy myself that the information I had been given was correct.
Jason (Service adviser) Verified that the contract was only for 12 months and would revert to £40 thereafter on a 30 day rolling contract, if not terminated.The website makes out that the price will stay the same for the length of your initial agreement, as long as you stick within your allowance.. It is just an incentive to sign people up, then 12 months down the line you have to start looking round again.
DiamondGeezer99 to JohnDee01
13 Feb 16 #450
In my experience I call a month before the contract expires to give a months notice to terminate the contract, they always offer to match your current deal if not better it. I've had this Red 20GB sim for 12 months at £20 and just renewed the contract again for £20
LadLFC to JohnDee01
13 Feb 16 #466
The contract does stay the same for the initial agreement, £20. What don't you understand about that? It's a special offer reducing the £40 tariff down to £20. Currently it's the best sim only on the market. There is nothing misleading about the advertising whatsoever.
japes
13 Feb 16 1 #453
Voda signal is non existent around North Essex so I'll never be using them. My corporate code doesn't work on this deal but if anyone wants 20% off other SIMS then this should be good for 5 people. Be Quick!
Your Vodafone Advantage code: VA59FP0Z7
LadLFC to japes
13 Feb 16 #467
What's the work email
Address?
LadLFC
13 Feb 16 #455
They still don't have to honour this past 12 months. At the end of the day they will just quote their terms and conditions. They are the legal entity that really matters in consumer disputes.
hungryforoffers
13 Feb 16 #457
been trying to order this all day and keeps giving error after processing order - might just give up, not meant to be
hungryforoffers
13 Feb 16 #458
been trying to order this all day and keeps giving error after processing order - might just give up, not meant to be
hungryforoffers
13 Feb 16 #459
been trying to order this all day and keeps giving error after processing order - might just give up, not meant to be
John Mason
13 Feb 16 1 #460
If you think that Three have treated you appallingly just wait until Vodafone get their hooks into you.
dryspuri
13 Feb 16 #462
TOPcashback did not track, called up vodafone, they said they can give me 40 as a credit, then ended up cancelling
Coreydeals
13 Feb 16 #463
They were probably only offering you the current deal which is available to new and existing customers if that was the case.
siraj13
13 Feb 16 #468
I also took out the Mobiles.co.uk deal 2 days ago with £120 cashback, and I am able to choose an entertainment pack directly via the VF website, despite it not being mentioned on the 3rd party site. It's standard with a "Red Value" bundle.
n1ghtman
14 Feb 16 #469
tied in with them untill may , but if their that bad why stay for 5 years
amerjitdosanjh7
14 Feb 16 #470
is e2save cashback deal finished? as I can't see it
kkh786
14 Feb 16 #471
Bit the bullet. Leaving Three after 3 years.
I still haven't got the 4G reception that I should be getting at home or work. They did offer me the £20 unlimited everything 12m tariff when I asked for PAC.
Anyway Vodafone shows promise on the 4G coverage side. Fingers crossed.
musical
14 Feb 16 1 #472
I combined this deal with the LG G4 deal from Vodafone.

I had a great experience in the Vodafone shop (Dereham).

I received two months of unlimited data.

Received an £89.88 credit to my Netflix account.

Was paying $2.39 per month for 100GB Google Drive. Now get 100GB free for two years from LG and can either have 200GB or I can cancel my 100GB plan and save £39.55.

I can sell the leather back of the G4 for very good money.

Often, on voice, I nearly exceeded my 'unlimited' voice minutes with 3. I don't need to worry about that any more.

Enjoyed telling 3 what I thought of its attempting to double my bill.

Very pleased. Thanks to OPs.
nomez to musical
15 Feb 16 #491
What are you now paying? I have a G3 and wouldn't mind a G4 if isn't too much.
littlejimmy
14 Feb 16 #473
Absolutely terrible experience trying to change over to this. 2 Vodafone stores and the customer service has left me wondering if I'll even end up with the correct deal. I won't be convinced until the money comes out correctly. I'm convinced I'll still be charged for two packages. Totally ruined the valentine weekend. Wasn't worth bothering with to the point where I wish I had just stayed on my existing 3gb package. Never again. If you've not done it, I would avoid.
lagigolo
14 Feb 16 #474
themobilesdirect one now has 2 months free unlimited data then back to 20gb. Will have to contact vodaphone and see if they can honor it or better.
Ramtech to lagigolo
14 Feb 16 1 #475
did this deal on Friday ordered online and collected from store. the unlimited for 2 months is part of the Vodafone deal.
Splashmo
14 Feb 16 #476
spencer24
14 Feb 16 #477
Sounds good to me let's see if they keep their word! A good deal none the less
Gabriel959
14 Feb 16 #478
So, has anyone got the 20% Vodafone Corporate discount to work? I haven't seen a definite answer anywhere about this.
dryspuri to Gabriel959
14 Feb 16 #481
Not gonna happen, I have spoken to them, they confirmed that they wont add any more discounts
westonborn
14 Feb 16 #479
I told Three to fork orf as they offered 30 pounds a month, having a larf, changed to Vodafone
jaypr
14 Feb 16 #480
Got my PAC code from Three yesterday and went for this deal today.

Probably Would've gone for their offer of 200 minutes, unlimited texts, unlimited data and 12gb of tethering for £20 but the Three signal in my new office is nonexistent, so went with Vodafone.
keith43
14 Feb 16 #482
I spoke to online chat and they confirmed they can add the discount - I've got the transcript as well.
WestMidlands
15 Feb 16 #484
Is it true that Vodafone charge for texts that contain Emojis as MMS? Also can someone shed some light on tethering with this

Thank you
WestMidlands
15 Feb 16 #485
Also is the sky sports 6 months because it says 12 on the site and can I watch sky sports on my tv too or just phone

Thank you
LadLFC to WestMidlands
16 Feb 16 #546
It's 12 months sky sport
jackthabiskit
15 Feb 16 #486
dont know if this has been mentioned..your first 2 months of 4g data are unlimited, some promotion being done for new customers...i only found out by checking allowances...called CS And they verified this
dryspuri to jackthabiskit
15 Feb 16 #488
This is true, they will even give you £40 credit, if you haggle them for some discount in first 14 days and threaten to leave
dryspuri
15 Feb 16 #487
I will be happy to buy this again, if you can confirm by calling them as you would have to call them to add the discount, but from my experience of vodafone, there call centres and chat centres are based in south africa and carribean, they almost have no idea what they are talking about
ism
15 Feb 16 #489
I didn't have any joy haggling with them for anything. When I threatened to leave they were fine about it and promptly cancelled my account. Know have taken up the BT deal. It's good for those who have managed to get anything further from Vodafone
dryspuri
15 Feb 16 #490
there will be good cash back deals coming up with same data I hope. I prefer to get Vodafone deal. I am gutted that I missed Mobiles.co.UK deal
nomez
15 Feb 16 #492
I had the dreaded letter on Friday :disappointed: So looking for a new contract sim only.

I am looking at this, how do I apply the NHS disc? My wife is a nurse, do I just take her card with me or does she have to be present?

I cant stand 3's network coverage. I hardly ever have any coverage, I have stayed purely because when I do I can stream 4g but I am willing to give that unlimited 4g up. My wife is on vodaphone and she has better coverage then I do.
spencer24
15 Feb 16 #493
I don't think you can use corporate discount on this. But it is already a great deal
Coreydeals
15 Feb 16 1 #494
musical
15 Feb 16 #495
Yep, that's the deal.
musical
15 Feb 16 1 #497
Three will offer you £20 per month unlimited calls, texts, data and 12GB tethering to stay when you get to the PAC team stage. When I received a call from 3 the following day from the 'drag you back' team, they couldn't beat that deal.

I went to Vodafone.
nomez
15 Feb 16 #498
Im being told via live chat that NHS disc doesn't apply? She said it is part of the VEA and does not work for this tariff.

Still correct?
nomez
15 Feb 16 #499
I wouldn't mind that if it wasn't for the dreadful coverage. Dare I have an emergency where I need to call someone.
nomez
15 Feb 16 #500
It was mentioned above you can. Unless that is a different deal all together.
drizzydrake
15 Feb 16 #501
They we're okay at the start over the 3 year mark just went into dog ****... it was too late after signing a 2 year contract after.
ndksamb
15 Feb 16 #502
Found this link on broadband choices,

https://www.giftcloud.com/uk/affiliates/vodafone/157/capture?anmid=1257&anpid=75150&anprgid=1u5fjmbgud04ofyoouov5e-DCS-365a5ngso*3k3hw2*1ma

What do you think the likelihood is of getting this on top?
musical
15 Feb 16 1 #503
Certainly looks worth a go.
nomez
15 Feb 16 #504
10.This Promotion cannot be combined with any other voucher, offer, discount or promotion code and may not be redeemed for cash. If this is used alongside another offer or discount you will not be eligible for the offer.
musical
15 Feb 16 #505
gunner786
15 Feb 16 #506
Anyone know which netfkix package it is that you get?
Coreydeals to gunner786
15 Feb 16 1 #507
They credit your account to the equivalent of the middle package which I believe is 7.49 a month. So you can choose that package and get 12 months, or you could choose the higher or lower price package and get more or less. So they credit your account with just short of £90.
gunner786
15 Feb 16 1 #508
Thank you
ndksamb
15 Feb 16 #509
If you were to take this deal and picked Netflix as your entertainment, what happens if you decide to cancel in the 14 days??
ndksamb to ndksamb
15 Feb 16 #519
Anyone know?
gunner786
15 Feb 16 #510
1 last thing uf anyone can confirm please. Is it £20 just for 12 months or permanent?
Like t-mobile do every 12 months ring back and renegotiate headache.
ianthegreat to gunner786
15 Feb 16 #511
Its for 12 months.
messiahcomplex8
15 Feb 16 #512
Just cancelled my tescomobile sim (from an anytime upgrade deal I got tied into 2 years ago...)

Now to decide which entertainment bundle to add on...
messiahcomplex8
15 Feb 16 #513
Oh an Quidco is £60 for the next 6 days! Bargainacious
DennisG to messiahcomplex8
15 Feb 16 #516
where are you getting that from? all i see is £60 for £17 or 22p/m deals which seems to specifically exclude this
Dhiraj1
15 Feb 16 #514
Still havent recieved text for netflix...did this on saturday
amerjitdosanjh7
15 Feb 16 #515
I've just posted a new deal that u can get a free £50 amazon voucher with sim only plan on Vodafone (direct) via giftcloud that would be great to go with this deal
ndksamb to amerjitdosanjh7
15 Feb 16 #518
Like the link further up this page??
amerjitdosanjh7
15 Feb 16 #517
if tcb and quidco don't pay due to the limit of the £17 & £22 sim only deal then the free amazon voucher is a good alternative imo
dryspuri to amerjitdosanjh7
15 Feb 16 1 #520
well guys read back few pages, topcashback refused cashback. I bought this via Topcashback 0 cashback.
So dont bank on the cashback
I am not sure with amazon voucher though, it may be a good deal if they give these vouchers
amerjitdosanjh7
15 Feb 16 #521
yep but no1 posted it as a deal, so I did
WestMidlands
16 Feb 16 #522
Is the 20gb allowed to use on the tether also?

Thanks
spencer24 to WestMidlands
16 Feb 16 #523
yes you can tether
lovelybeer
16 Feb 16 #524
Another move from 3 here for me. Luckily I get 20% discount on this price through work - cracking deal thanks OP!
Silhouette
16 Feb 16 #525
I signed up to this package 16 days ago as part of their "January Sales" offer for £30 (like a lot of people on this thread).

Then they wait 15 days (so everyone is outside of their 14 day cancellation) and they drop the price by £10.

Its disgusting and I wont ever be going with Vodafone again.

Lost custom for life. Me and my family.
ism
16 Feb 16 #526
Hmm I cancelled as topcashback tracked at £0 but now it haa been updated as tracking as £89.25

Must be a mistake as that amount is not quoted anywhere

Would be all over this if payment was guaranteed
sphinxy to ism
16 Feb 16 #527
Same here.
messiahcomplex8
16 Feb 16 #528
ah I think I misread that as 17-22, not or... Still seems like a decent deal I suppose..!
Ramtech
16 Feb 16 #529
just got an email my topcashback
has tracked £73.50 happy days.
gta15
16 Feb 16 #530
My topcashback has tracked at £73.50. i selected the 12month option at £52?
spencer24 to gta15
16 Feb 16 #531
Mine tracked at £89.25 though I've never used tcb so don't know if it will pay out
sphinxy to gta15
16 Feb 16 #532
I've contacted them regarding a cashback uplift. All of our cashback should have tracked at the same amount.
DennisG
16 Feb 16 #533
cool. I think everyone expected that when the deal first came about so thought you'd had some cash back track or something!
would've been nice but think we're done out of cash back because of this technicality. there's another post with £50 amazon voucher which is a decent enough alternative
messiahcomplex8
16 Feb 16 1 #534
I might have impulsively (HUKD style) bought it already since I want it to come before my Tesco contract runs out next week.

Corporate discount doesn't work for this (I'm sure its been brought up already, but thought I'd mention it to save other people having to search back through comments)
Ramtech
16 Feb 16 #535
topcashback is showing its now at £42 for that deal but quidco is showing £60
Microwave
16 Feb 16 1 #536
That's just crazy. I renewed my sim only with Vodafone in November, to the 6Gb tarriff for £27, less £5.40 EAP discount. I saw this deal, went in store and they 'upgraded' me to this tarriff within 5 minutes of asking, even though it's a lower price. Shame if they couldn't do that for you.
ian_uk1975
16 Feb 16 #537
Received my SIM yesterday. Logged-on to My Vodafone to manage my account and continually got an error saying 'we're working hard to fix the issue'. Contacted CS via online chat and she had absolutely no clue! Wasted about 15 minutes trying to activate my SIM (which didn't need doing), then when she said my SIM is already activated, I reiterated what the problem was and she replied with 'our website is working properly'. What a joke. Eventually, she reset my account details and I was able to log-on. NOW, I get 404 errors on some of the 'my account' links, when trying to change my user name, I get a Java exception error and the billing section makes absolutely no mention of the offer and says my next payment due will be £40 and that my package is £40/month. Considering this is my very first few steps with Vodafone, the experience so far is LOUSY.
Silhouette to ian_uk1975
16 Feb 16 1 #543
^^This.

I had the bill showing as £40 until I rang up and chased it. Rubbish experience so far. Useless customer service - and dont waste your time with their 'Chat' service.
messiahcomplex8
16 Feb 16 #538
Hi, have you had the corporate discount applied successfully, if you bought it?
skula
16 Feb 16 1 #539
My cashback tracked still at 17-22 option from topcashback. It would seem topcashback has now had a change of mind in the last 48 hours. Or is this a system glitch from topcashbaack ?

Please can someone share their past experience on this if any, i emailed topcashback support team when i only got £1 track for the £20 vodafone deal and i was specifically told this


Has anyone have had cashback tracked by topcashback and did not get paid out? i ask because i would rather cancel this purchase now and go ahead and make another cashback purchase try from either carephone warehouse via quidco who will payput £63 or giftcloud.com. for £60

Considering vodaphone direct cashback from quidco is no longer avilable. there is now £60 and £63 directly for grab via quidco on carephone warehouse in my link below
http://www.topcashback.co.uk/carphone_warehouse/
Carephone warehouse offers £60 for vodaphone £20 sim only[/url]

and gitcloud https://www.giftcloud.com/uk/affiliates/vodafone/150

Take note, this giftcloud £60 is only for new customers. if you are an existing customer use the £50 link someone else posted before
Ghulam35
16 Feb 16 #540
just got this with first 3 months free (£60 credit on first bill) by ringing Vodafone, my contract was ending on 26th Feb.
Silhouette
16 Feb 16 #541
Ill give my local story a try - but I had to go in there to collect my SIM and they were frosty nasty pieces of work :disappointed:

Im not an unpleasant chap - so lord knows what crawled up them and died.

But ill give it a chance. I have Employee/Corporate Discount too, and I see theres a mixed reaction to people getting this applied... Will give it a go! Thanks for the advice.
ism
16 Feb 16 #542
I wasn't aware of the cashback with the carphone warehouse deal.

Hmm got me tempted

Is all this cancelling trashing my credit rating?

I have already cancelled contracts with three and Vodafone in the last week and just waiting fro my bt sim now but may be tempted back to Vodafone

Is Vodafone going to be better than bt? Not too bothered about Netflix
Magicrevolver
16 Feb 16 #544
I've had a similar bad experience so far. I also got my first bill at £40, had to call and correct it - which took about half an hour. Also they sent the SIM via DPD, which required a signature. I'm out all day and they charge £5 for weekend delivery! So I picked one up at a Vodafone shop - they were supposed to activate it but it didn't seem to work so I had to call again to get that sorted. I'm porting my number over today - god knows what'll happen. Not a very good first impression I must say! I think they've been overwhelmed with people signing up and can't cope.
musical
16 Feb 16 3 #545
If you're with 3, don't forget to claim your six months of free Deezer before you use your PAC

http://try.deezer.com/three-web/
LadLFC
16 Feb 16 #547
Said the same to me.
WestMidlands
16 Feb 16 #548
Got two bills showing £40 in total wtf
skula to WestMidlands
16 Feb 16 #551
Call them to sort this out. see it as an opportunity to haggle for 1 or two months free. give customer care a call and ask to be put through to the returns team.

from there cook up your disappointment. if i had this its a good advantage to leave. sure they won't want to loose u to correct their own error and even give u a month free. i haven't done this, just saying its what i would do if i was in this situation
NatureBoy
16 Feb 16 #549
Disgusting how these companies feel they can charge what they like after setting up a direct debit on your account.

Makes me think the GiffGaff always on data for £20 is a better offer.
bilalhassam
16 Feb 16 #550
Ordered. Been with EE for 2 years and this is half the price they could offer me for upgrade!!
messiahcomplex8
16 Feb 16 #552
How long did the credit check take for you guys? My tesco contract runs out next Monday and delivery of the sim from vodafone apparently takes 2-4 days so a bit wary if it takes ages I'll be a bit stuck...
skula to messiahcomplex8
16 Feb 16 #553
I Purchase on friday 13th, My account was provisioned yesterday 15th and my simcard arrived yesterday waiting for me via DPD. so roughly 1 day if u consider Sunday and Saturday been weekends.

This is a hard check an will appear on your credit report search.
musical to messiahcomplex8
16 Feb 16 #555
You can also buy online and pick up your SIM in a Vodafone shop on the same day.
musical
16 Feb 16 2 #554
I've also just discovered that you get access to BT wifi premium hotspots, which is a nice extra, especially if you don't have BT Broadband.

http://www.vodafone.co.uk/shop/internet/wi-fi/index.htm
Savo to musical
1 Mar 16 #1029
Went to the bother of signing up for Deezer before I realised you don't get high quality free :-(
Luke100
16 Feb 16 #556
Great deal! TCB tracked at £89.25! I already had a Spotify Premium account which I've now cancelled to take advantage of Vodafone offer. Works out at £30 a year all things considered!
nuttyphilt to Luke100
16 Feb 16 #557
I would just say that TCB isn't 100% guaranteed. Other people have reported that TCB have told them there's no cashback on this SIM.

Still a great deal though!
mikejones1999
16 Feb 16 #558
I have been trying to buy this for 2 days but I keep getting an Oracle Access manager ? any ideas ...
Error

System error. Please re-try your action. If you continue to get this error, please contact the Administrator.
NatureBoy to mikejones1999
16 Feb 16 #559
Be careful that it isn't really working. I ended up with 4 sim only contracts with the totally awful Life Mobile under similar circumstantces. Three months later they still owe me money and won't pay it back.
g1hsg
16 Feb 16 #560
Don't want to tempt fate but my experience has been stress free so far. Ordered via Mobiles.co.uk. SIM arrived two days later. T-Mobile provided PAC during my phone conversation with them. Number ported today. Online access to my Vodafone account shows first bill at £20. I texted 'Entertainment' to 97613 and got the link texted back within 2 minutes. Set up Netflix and my account shows the '£89.88 will be credited to your next bill'.
Rizza
16 Feb 16 #561
Ordered. This is hot!!!
nuttyphilt
17 Feb 16 #562
Does anyone know their policy for using this sim in an iPad or mifi? I work from home a lot and this would make an ideal backup for my (dodgy) home broadband.
asificus
17 Feb 16 #563
Has anyone managed to get the Amazon gift voucher through broadband choices?
GigabitEthernet
17 Feb 16 #564
You cannot have Vodafone Advantage or any other discount with this plan. You cannot double discount a plan.
gogboy
17 Feb 16 #565
It was mentioned on here that it was only 6 for the sports, I remember reading that.

Can this sports been casted to a larger screen?
Ghulam35
17 Feb 16 #566
no you can only watch it on your mobile, can't mirror the screen or cast it as is DRM protected
richyrichyrichy
17 Feb 16 #567
Im due an upgrade with vodafone but want to switch to sim only with this deal. Is there anyway i can get quidco topcashback?
supersneak
17 Feb 16 #568
Ordered Monday afternoon and picked up my sim from the local store within an hour of ordering, waiting for my 3 number to port today, the 12 months Netflix credit has already been added to my existing account - so far, so good. Was on the One Plan, and had received THE letter, but I'm moving to a new work location shortly and there is no indoor coverage with 3, but good coverage with Vodafone - so the timing couldn't have been better.
messiahcomplex8
17 Feb 16 #569
Still haven't heard back after ordering this time yesterday. Get the feeling I'm going to be one of the customers who don't like Vodafone at this rate...
sohighicantouchthesky
17 Feb 16 #571
Ordered!
messiahcomplex8
17 Feb 16 #572
Been told its been cancelled by live chat... but hadn't received any email or anything from them. Not sure I want to order again...
nuttyphilt to messiahcomplex8
17 Feb 16 #573
Try via Carphone Warehouse? There's £60 Quidco if you go this route...
messiahcomplex8
17 Feb 16 1 #574
Good idea, might do just that...
messiahcomplex8
17 Feb 16 #575
Huh. Somehow managed to fail the credit check... No idea why. Can't order again for the next 3 months; anyone know if I can actually order via Carphone Warehouse, or whether I'm now essentially stuck..?
ism
17 Feb 16 #576
Why do you say you can't order for the next 3 months?

I actually ordered with Vodafone last week and cancelled on the weekend as the cashback hadnt tracked properly

then yesterday i put an order through carphone warehouse and this morning was told i failed the credit check

i rang vodafone and they said the account was cancelled but i still owed them £20

i explained that the sim wasnt activated and they will amend the bill

im not sure if the outstanding balance on the account and something to do with the failed credit check

I may wait a few days and try again
ism
17 Feb 16 #577
Also carphone warehouse cashback with Quidco tracked at £25 rather than £60

Next time may use topcashback
sohighicantouchthesky
17 Feb 16 #578
TCB tracked at £25? Hmmmmmmmmmmmmmm
nuttyphilt to sohighicantouchthesky
17 Feb 16 #580
I just ordered through CPW, through Quidco. It also tracked at £25 but there's a message that says the following: 'Purchases from this retailer may initially track lower than expected. Don't worry, the cashback amount will be updated before it's confirmed'
lukeburtonavfc
17 Feb 16 #579
I have had an absolute nightmare with Vodafone, offered 2 months free when ordered over the phone instead of using the cashback options available... offered an extra 30% discount not to leave bringing it down to £14 per month only to be told that they cannot honour this and due to the fact I am in the 14 day cooling off period I was pretty much told to leave. After a lot of haggling, I have managed to get 4 months free on this contract after threatening to leave and playing my face up a bit =D, overall £13.33 a month with a free netflix subscription, factor that in and its £5.84 per month, absolute bargain!!!
ism
17 Feb 16 #581
has anyone had their CPW cashback tracked with Topcashback? if so what amount?
Rossimac
17 Feb 16 #582
Yeah mine has tracked at £25.25 with TCB. In the past with CPW, mine has tracked low and then gone up when it was later confirmed. So, only worry when it gets confirmed and it's lower than you thought.
sohighicantouchthesky
17 Feb 16 #583
Fair enough - decent enough deal in that case then as TPO just screwed me over majorly on data so their '£10' a month cheap deal (or I thought) has just cost me £70! ****.
mikejones1999
17 Feb 16 #584
Mine says tracked from £1 wtf
skula to mikejones1999
17 Feb 16 #589
Mine initially tracked at £1 but was surprised to see it change to £73.50 and considering i messaged TCB support who told me my purchase doesn't qualify.


I am not banking on the cash paying out but fingers crossed.
tvlovesme
17 Feb 16 #585
how did you get NHS discount?
stuart99
17 Feb 16 #586
I've just been told by a text chat representative that the advantage scheme is not applicable for this deal. However she said that you get unlimited internet for the first 2 months
doc2008
17 Feb 16 #587
Quidco showing sixty pounds cashback on Vodafone SIM only with twenty gig of data so assume it is this deal, however it does not mention free netflix etc. Take it they are not included in the deal
nuttyphilt to doc2008
17 Feb 16 #588
Yes that's the deal.

The info on the CPW website mentions the free entertainment packages.

http://www.carphonewarehouse.com/mobiles/sim-finder/pay-monthly?simType=Micro&brand=standard&network=vod&intcmp=SIMOHUB_11.02.16

Click on the 'more info' link.
doc2008
17 Feb 16 #590
Sorry but I can't see anything in the car phone warehouse more tab about the entertainment pack. I am assuming therefore it is not included unless I am missing something. The link posted did not work. Thank you
nuttyphilt to doc2008
17 Feb 16 #591
It's included. I've ordered a SIM today from CPW which should arrive tomorrow so will be able to 100% confirm tomorrow. It's being cancelled if it's not included!
nuttyphilt to doc2008
18 Feb 16 #603
Got my SIM today from CPW. All activated OK, and the Entertainment pack activated perfectly too - I now have 12 months of Spotify. :smiley:
ism
17 Feb 16 1 #592
Managed to get this with Vodafone directly in the end and they credited my account with £50. They were originally only offering £40 but managed to get a nice adviser
demha
17 Feb 16 #593
mine tracked on Tcb for 10.50 I sent a claim in for my tracking being low
shortguy4u
18 Feb 16 #594
I got three letter yesterday. Have been paying £15pm for couple years and now they want me on £30pm. This will do nicely.

Hope network coverage is ok at home or looks like I will be getting a home signal box too. Anyone manage to blag a free home signal?
shortguy4u
18 Feb 16 #595
What's the incentive to buy from cpw rather than voda direct?

Is it just the cash back?
nuttyphilt to shortguy4u
18 Feb 16 #596
Yep, £60 cashback.
andy2407
18 Feb 16 #597
I called Three yesterday and the best they would do is unlimited data, unlimited texts and 200 mins for £20.

If they had thrown in unlimited minutes too I would have stayed but I asked for the PAC code.

Am I likely to get a call in the next day or two to improve their offer and tempt me to stay, or is that likely to be it.

I'll probably go for this Vodafone deal but might as well wait until 3/3 as Three will be charging me for my 30 days notice period anyway
skula to andy2407
18 Feb 16 #598
I wouldn't count on them, they are so proud of themselves now. If you already got the letter you wont be getting any further notice. After 26th Feb if you don't cancel you will be automatically paying whatever they choose to charge you in the new plan they moved you to.

when i asked for my PAC they gave it immediately, like they cared not.
porkscratchin
18 Feb 16 1 #599
Agree with this, once you have your code youre on your own. Got my PAC Tuesday no follow up call
pegreg777
18 Feb 16 #600
I order 2 sims form e2save, 1 of them coming z invoice that will be for £40/month I spoke at chat vodafone that say I have go to vodafone store and them changing contract. Today I been in store and guy say that I have contact to e2save, because he cant change order for diffrent company. Big joke very terrible customer service I use first time .
azzyd
18 Feb 16 #601
Got the dreaded 3 LETTER about One plan was paying £20... wasnt having any of it, sent email to CEO and then got a response saying theyll look into my complaint. complaints team were bit hard to get communications with but now been offered 600mins Unlimtied Texts and AYCE Data at £20.. not sure if i wana take this as sort of fed up. should i still go with Voda?
skula to azzyd
18 Feb 16 #606
.

I wouldn't take that deal because i haggle a lot and that is not good enough. for me atleast.

The first thing you need to do is first find out how much data and minutes u use every months for 3 to 5 months average. The 2nd then becomes are you happy to pay that and also do u have better or equal reception of vodafone to 3 network in your locations?

Personally speaking, Vodafone wins in this case for me. but every body use case and need different. If you travel alot and outside Europe in the countries 3 network have free roaming and then you have to put all of those into consideration as well. those don't apply to me so it was no brainier for me to switch.

You look at these factor and make the best situation for your usecase and needs. I hope this is helpful.
boomish
18 Feb 16 #602
Ordered yesterday through Quidco (nothing yet shown as tracked) & got a DPD delivery this morning! opening a "My Vodaphone " account was simple and got an app for the phone all working fine. Got a Pac code from Tesco, whom I'm sad to leave after so many years of brilliant service but with lots of work in Europe this year this will be great to have all the data.
A few things I noticed, I did a quick speedtest when I got the sim,
Tesco 4g gave me this, it actually seems slow compared to previous tests.
http://i63.tinypic.com/ei14qa.jpg
Vodaphone gave me
http://i63.tinypic.com/29ptcmh.jpg
So my first test shows it's not as fast as O2 for indoors not that it matters much as I'll be on wifi, but be interesting to see if there is any noticeable difference to the Tesco/O2 coverage when out & about, I've had incredible speeds and great reliability with Tesco for years for only £10 a month so it's a big step to leave such a good service.
Not sure what the Grade difference is shown by Speedtest.net.
The other interesting thing to see is the app shows unlimited UK data :smiley: not that it means unlimited anymore
http://i66.tinypic.com/14ig3va.jpg
However my accounts shows 20gb.:smiley: so thanks Op for posting.
musical to boomish
18 Feb 16 1 #611
I think the first two months are unlimited and 20GB thereafter.[/quote]That's right.
Don't forget you get access to BT wifi hotspots as well.
I rang Vodafone about the CPW cashback and they credited my account with £60 too![/quote]wow cool I didn't realise we got unlimited...such a good deal, how come you got cashback from carphone warehouse after you got the sim?[/quote]
I asked Vodafone to leave within the first 14 days so I could go to CPW because of the £60 cashback offered for the same deal. Vodafone offered me £60 account credit to stay. I accepted. Took three minutes.
screamingninja
18 Feb 16 1 #604
I think the first two months are unlimited and 20GB thereafter.
musical
18 Feb 16 2 #605
That's right.

Don't forget you get access to BT wifi hotspots as well.

I rang Vodafone about the CPW cashback and they credited my account with £60 too!
musical
18 Feb 16 #607
I was offered unlimited calls,texts and data to stay by 3 for £20. I didn't take it but that is what is available. Three can do better than they offered you.
skula
18 Feb 16 1 #608
You are right about them offering to do better. I guess it depends on who you speak with in the retension department. They seem unpredictable and choosy in who or how they offer better deals. i was with them for 6 years and the action i got was like they didn't care. I didn't care too much about staying either because i never got very liable network in my location . so will be good to try another network like vodafone who seem to have better coverage in my location. I was offered a better deal by vodafone with additional £60 credit to not pay 3 months upfront on this deal.
boomish
18 Feb 16 #609
[/quote]I think the first two months are unlimited and 20GB thereafter.[/quote]That's right.
Don't forget you get access to BT wifi hotspots as well.
I rang Vodafone about the CPW cashback and they credited my account with £60 too![/quote]
wow cool I didn't realise we got unlimited...such a good deal, how come you got cashback from carphone warehouse after you got the sim?
amerjitdosanjh7
18 Feb 16 #610
I never got a follow up call from O2 when I got my pac code on Saturday
skula
18 Feb 16 #612
That's right.
Don't forget you get access to BT wifi hotspots as well.
I rang Vodafone about the CPW cashback and they credited my account with £60 too![/quote]wow cool I didn't realise we got unlimited...such a good deal, how come you got cashback from carphone warehouse after you got the sim?[/quote]I asked Vodafone to leave within the first 14 days so I could go to CPW because of the £60 cashback offered for the same deal. Vodafone offered me £60 account credit to stay. I accepted. Took three minutes.[/quote]
Vodafone is so aggressive in getting new customers now. I don't being one of those customers for now.
Who can refuse an offer of £20/month with £60 credited to make it only £180 for 9 months including spotify or netflix and now u guys talk of BT WIFI-(that even more wow - i wasn't expecting that). i travel alot so the BT WIFI is another additional bonus and i hear you can use the virgin wifi in London underground as well
andy2407
18 Feb 16 1 #613
I'm curious how it works. I'm not one of the high users that has caused all this (ca 6-8 GB and 250 mins per month) but I wanted to stay on AYCE data and unlimited minutes just so I don't have to worry about things. I knew others had been offered that for £20 a month and if they had offered me the same I would have stayed (and would happily have signed up for another 12 months). Clearly 4 - 5 years of loyalty and fair usage counts for nothing. I'm now at the point where I'm glad to be going - I feel very badly treated.
I want to delay signing up to the Vodafone deal until as late as possible as I've still got my 30 days notice with Three - does anyone know if CPW have a time limit on their Quidco offer or does that last til 3/3/ too?
screamingninja
18 Feb 16 2 #614
Phoned up vodafone and with a bit of to and fro between the cs agent and his manager, got it for £20/month, first 3 months free and they waived the £2.50 sim delivery charge.
demha
18 Feb 16 #615
I recieved my Cpw sim today, how do I activate the entertainment pack?
nuttyphilt to demha
18 Feb 16 #618
I had a text from them with a link on it.

Go to: https://offers.vodafone.com/gb
robm612
18 Feb 16 #616
As I understand it Vodafone pay money into your account to fund the subscription of your choice. Before I buy can someone confirm this, as I'm thinking of just choosing the most expensive subscription as Netflix is 7.50 per month but Spotify/Now Tv is 9.99. So theoretically although I want the Netflix subscription should I just sign up for the Spotify and pocket the difference?
nuttyphilt to robm612
18 Feb 16 #617
No, it doesn't work like this.

When I just activated my Spotify subscription you have to link your Spotify account to your Vodafone number, then they do some kind of authorisation to your Spotify account. No money changes hands.
robm612
18 Feb 16 #619
Ah, thanks very much. If it is linked to your phone does that mean you can only access it through your device? Probably not too much of a hassle for Spotify but if I go with Netflix I tend to watch it on my xbox. Sorry for all the questions but any idea?
nuttyphilt
18 Feb 16 #620
I believe the only one that works through the phone only is Sky Sports Mobile. All the others just work as normal accounts. I'm listening to Spotify on my PC right now... :smiley:
andy2407
18 Feb 16 #621
Well I've just had a text from Three saying they don't want to lose me and asking for a convenient time to call and discuss some "exclusive offers" so I'll see what they come up with.
Much as I am really annoyed at what they have done, and a large part of me wants to leave anyway just to teach them a lesson, I know the £15 a month for the All-In-One Plan was a great price and if they can do the same for £20 (as they have already offered to others) I will probably stay with them and avoid the hassle of changing. Better the devil you know - especially as I have no great use for Spotify or Netflix.
In case anyone from Vodafone is reading this, if you were to do a 20GB / month standard package without any entertainment option for £15 per month.....
robm612
18 Feb 16 #622
Brilliant, i'll get on the phone to three now then :smile:, thanks again for the help.
WestMidlands
18 Feb 16 #623
Just called Vodafone and told them carphone are offering me 60 quid cash back. Call took 10 minutes to sort out, first the returns agent said he can't do it and spoke to his manager, his manager said no because the quidco carphone warehouse cashback doesnt show on the site. I asked if i can send him a link to see it on the quidco.com site nad he said he can't access links, so I said well its there and eithr way i'll get it and i'll be on the same network.

So, he put me through to a senior agent or somat and she added 60 quid on to my account

it will work do it.
demha
18 Feb 16 #624
just been told vodafone has removed Netflix from the entertainment portal.
firstie to demha
21 Feb 16 #671
Haven't
demha
18 Feb 16 #625
not very happy with this, as they still advertising on the website.
spencer24 to demha
18 Feb 16 2 #626
I've just text the number and Netflix is available
demha
18 Feb 16 #627
What's the number you have?
spencer24 to demha
18 Feb 16 1 #628
You text entertainment to 97613 but make sure you have WiFi switched off when you do it
WestMidlands
18 Feb 16 #629
is tht a free text and im sure u can set it up online through my vodafone
spencer24
18 Feb 16 #630
Yes I believe it is free and I'm also sure you can do it online
omgpleasespamme
18 Feb 16 #631
I've been a 3 customer for 10 years (the anniversary was a couple weeks ago) and I spent an age on the phone trying to get them to offer me the unlimited everything on a 12 month contract for £20 and they wouldn't. So I moved to this a couple days ago. Haven't heard anything from 3.
omgpleasespamme
18 Feb 16 #632
I've been a 3 customer for 10 years (the anniversary was a couple weeks ago) and I spent an age on the phone trying to get them to offer me the unlimited everything on a 12 month contract for £20 and they wouldn't. So I moved to this a couple days ago. Haven't heard anything from 3.

I think the doubling of the tariff negates any notice period.
amerjitdosanjh7
18 Feb 16 #633
I wonder if you could get the 60quid amazon voucher and the 60quid tcb from cpw
skula to amerjitdosanjh7
18 Feb 16 #639
This will be interesting to find out. Please do pm me if you have any luck with this. I am chasing up on this from my end.
Slick Rick
18 Feb 16 #634
Can you tether with this plan? If so, how much can you tether?
shortguy4u to Slick Rick
18 Feb 16 #636
Yes and all of your allowance.
Slick Rick to Slick Rick
19 Feb 16 #649
Thanks for the info. :wink:
shortguy4u
18 Feb 16 #635
I spoke with three today from the £15 one plan I was offered
£12pm for unlimited calls and 4gb data on a 12 month
£16pm for unlimited calls and 8gb data on a 1 month rolling contract
I took the £16 tariff knowing that I don't use as much data as I used to having wifi at home and work.
My wife was on the £20 one plan and moved her to the £16pm too.
Saved a bit overall and with the flexibility of a one month rolling.

One thing am unsure of with this voda contract is after the 12 months is over does it go back to £40pm or stay at £20.
skula to shortguy4u
18 Feb 16 #638
It will go back as this a half price discount for 12 months. The contract is a 12 months one anyway. I Would however be cautious to follow up a month before end of 12 months contract. This things are always open to negotiation. the haggling will begin again in another 12 months.
LadLFC to shortguy4u
19 Feb 16 #647
As its a 12 month contract it will go back to normal price. But you should negotiate well before this happens as there will be other deals to keep you or move on.
skula
18 Feb 16 #637
I don't know how they choose who they call or not. clearly 6 years of loyalty means nothing to them. When a company who has been seen as the underdog network provider to the other big and they go and Buy O2, this is what happens in the end. they want to compensate for the £10.8 Billion they spent by increasing customer tariff. Ofcourse i have no evidence but less competition points this.

Regarding your 30 days notice. It was my understanding it is from the moment once received their infamous letter of tariff change and increase. i would be watchful here. vodafone offer may not last long if u are relying on the cashback. but do make your decision before 3rd of march
andy2407
19 Feb 16 #640
Thanks - I've had a text to say they want to make me an offer so I'm waiting for the call.
If they don't come up with the deal I want then I'll query the notice period and confirm the 30 days notice is not required because of the tariff change.
Alih81
19 Feb 16 1 #641
just rang voda and told them about the cpw deal and advisor told me he would credit my account with £80 so i got 4 months free. i did however had to pay £2.99 for the sim delivery but im fine with that.
skula to Alih81
19 Feb 16 #644
That's really a fantastic offer. I got £60 credited. So well done for bagging 4 months
sohighicantouchthesky
19 Feb 16 1 #642
Well, I've got my sim, swapped my number and am back with Voda after being an O2 customer for years, and then TPO for a little while (although they've just massively mugged me off on data charges so F them!).

I went for the Netflix option as I use Apple Music anyway, it is worth noting that if you use the Netflix on Wifi (so I was told - don't know how it works) that you *may* get charged and they are only offering it as 'free to watch for 12 months' using their 4G!

This is a great deal - 20GB data, unlimited everything else! £20, wow.
BustyB293 to sohighicantouchthesky
19 Feb 16 #655
I have been told you can watch Netflix on your TV...... With this deal ? Anyone?
shortguy4u
19 Feb 16 #643
Thanks, thats what i thought. Sticking with three would take that hassle of haggling away. That and the realisation that i dont actually use that much data any more.

The three advisor was keen to say that i dont use more than 4gb anymore (including tethering) as am using wifi almost everywhere, so am better off with the £12 plan and paying £5 for 4gb of data for the odd month that i use all my allowance. What a scary thought when I used to use 10gb+ a month easily!
LadLFC
19 Feb 16 #645
The unlimited data is only for 2 months. Vodafone give you their test drive for two months before your 20Gb kicks in.
skula
19 Feb 16 #646
Three is quick to tell us what we use and not what we want. Personally I love haggling as I like to test my negotiation skills every now and then. Choose a package you are happy with.
buzzkiller316
19 Feb 16 1 #648
I'm an existing customer with Vodafone and have contacted them today regarding the car phone warehouse cashback. Spoke to an advisor and they have added 50 pound credit to my account!
Alih81
19 Feb 16 #650
i was lucky.... i rang 3 times and each time i was told id get 2 months free but i thought id try 1 last time and it worked within 2 mins!
Slick Rick
19 Feb 16 #651
Sorry for asking what I have no doubt will be a stupid question, but what is the Carphone Warehouse deal, and why did they credit your account with 360?
Slick Rick
19 Feb 16 #652
Two months free what mate?
Alih81
19 Feb 16 1 #653
2 months = £40 i got double that in the end
WestMidlands
19 Feb 16 #654
iPhone has a feature called call forwarding.

If I setup say a call forward to my landline, will it be charged? Or does it come outta my minutes?

Do I need to hang up after 60 mins of use and call again etc?
ladymarmalade
19 Feb 16 #656
Yes. Just adds a £89 ish credit onto your netflix account then use as normal :smiley:
ramtheconqueror
19 Feb 16 1 #657
where is this £60 CPW deal mentioned please? thanks.
Coreydeals to ramtheconqueror
20 Feb 16 #658
It is listed on both Quidco and Topcashback. It is specifically for this deal. So, have a quick search and you should find it on both.
Mogolent
20 Feb 16 #659
Three made a big mistake...
Hello Vodafone!
Thanks for sharing
WestMidlands
20 Feb 16 #660
Hello do you get the BT wifi woth this? If so how does it work and what are the limitations?
Splashmo
20 Feb 16 #661
Is it me, or has Vodafone's website been down for a while? Hardly fills you with confidence.
badger2007 to Splashmo
21 Feb 16 #675
boomish
20 Feb 16 #662
I got my sim thursday and ported over on the Friday however my mobile data is not working, gave it all day, end of the day spoke to a Voda help rep, could barely understand him (I miss Tesco customer services) he went through all the settings , restart phone, take out sim , polish it, give a kiss for good luck , check settings again, nope nothing ok he says I'll restart your data then phone you back, within 5 mins I get a text "your data is now blocked" great! an hour later the guys still hasn't phoned back :disappointed: this time I chat to an online rep (takes forever), I go through the same procedures,(painful as I work in IT and have tried everything already) he finally says he has have fixed it, great what did you fix, he replies "your data is now blocked" !!! what the $£%&^@ I don't want it blocked.. so I go to the MY Vodaphone settings, sure enough there is a data block, I slide it to off, it kindly tells me "we will let you know when it's done", I go to bed..
Today same problem...still no data & data block switch is still on, the online forum I post questions to is useless. A rep tells me I might have to wait till Tuesday for it to work as it's now the weekend! Lots of others with same problem

On top of that I go get a Vodaphone signal but it's only 3g, in fact been out all morning and everywhere was 3g, I'm hoping thats a glitch as I got a full 4g most places round here with O2 (west london). So far I love the deal but I'm not impressed with the service..:confused:
preecey
20 Feb 16 #663
They haven't changed one bit then since I was with them.

Oh Vodafone, you make great own brand phones (Smart Ultra 6) but you still have obscene customer service.
lovelybeer
20 Feb 16 #664
Anyone else having problems with accounts? I ordered Tuesday, and nothing yet. Direct debit set up (obviously) but the order number doesn't seem to exist at all. Nice! Online help are as "useful" as you can imagine. Doesn't bode well for the next 12 months...
jamie1270
20 Feb 16 #666
I got this deal with TCB through Vodafone rather than CPW. anyone know if this still qualifies for cash back? It's only tracking at £1! Or should I phone and tell them I will cancel and go through CPW to get cash back?
Splashmo
20 Feb 16 #667
Jamie.

It has been posted several times in the thread that TCB would not payout on Vodafone's deal. You might get lucky and it'll go through, but I would ring Vodafone and tell them you have just see that TCB are doing £60 cashback on the same deal through CPW, and you're thinking of leaving for it. Hopefully, they credit you 3 months. If they don't, then you can cancel and go through CPW

Obviously TCB/Quidco is never guaranteed, so the outcome you most want is Vodafone crediting your account.
WestMidlands
20 Feb 16 #668
Can someone please tell me if you get BT wifi with this deal and how does it work if you do?

What else do you get?
roadie
21 Feb 16 #669
How many devices can the Netflix be watched on and I wonder whether the code could be sold/transferred?

£240- £60 if joined makes it £180 for the year..£15 per month. My contracts end in October.
Decisions decisions. Hehe
sohighicantouchthesky
21 Feb 16 #672
The money for Netflix is prepaid to your Netflix account when you open it by Vodafone. So no, you can't sell/transfer the code.

Jesus, some folks *rolls eyes*
roadie to sohighicantouchthesky
21 Feb 16 #673
Lols. No need to get so defensive.
Splashmo to sohighicantouchthesky
21 Feb 16 1 #674
Never forget where you are. Unless I have missed it, I am amazed there has not been someone asking if they activate the Netflix code then cancel the contract :man:
robm612 to sohighicantouchthesky
21 Feb 16 #677
Did you take this deal and choose netflix?
If so could you please just clarify, whether the user a few pages back who said you had to watch using the 4G and not Wifi was correct? Also is it the middle level of netflix subscription i.e the one that supports HD and 2 screens at once?
Splashmo
21 Feb 16 #676
I am with Virgin. Not being able to access the website was enough to make my lazy self just stay with Life for the time being.
Slick Rick
21 Feb 16 #678
I'm with VM, and I can get the Vodafone website ok.
Splashmo
21 Feb 16 #679
Seems to only be certain ip ranges. I can connect fine with a VPN now.
Coreydeals
21 Feb 16 1 #680
I'm unsure in regards of using 4G and not WiFi, but I can't imagine why that would be true, seems like a rather strange clause if it was. In regards of the account, they credit your account with just short of £90 which is the amount for 12 months on the middle package. You can go to the higher or lower package if you so wish, you'll just more or less months on your account if you do.
doc2008
21 Feb 16 1 #681
I believe from other posts that what is meant is that when signing up to netflix, you have to do it from your phone using mobile data, it does not work if you try signing up using wifi. It must be something to do with confirming your account is with vodafone i presume
pegreg777
21 Feb 16 #682
I have same problem, **** customer service.
mikejones1999
21 Feb 16 #683
I just called vodafone about my cashback not being tracked so i wont get a penny, i complained and they are telling me they cant fix it because the dont deal with TCB or Quidco , Im so incensed the automated answer on 191 doesnt give me an option maybe i should cancel my account and redo it ? was it for new customers only ?
Splashmo to mikejones1999
21 Feb 16 #688
It has been stated multiple times in this thread that TCB/Quidco will not track with this deal. Only way to get it is via the CPW deal. You could either

A) Suck it up
B) Cancel and go for the CPW deal and get cashback
C) Ring Vodafone, tell them you're going to cancel due to the CPW deal and they may credit you some free months to get you to stay
rodman to mikejones1999
21 Feb 16 #689
Contact quodco/topcashback, NOT Vodafone!
New contract means new credit checks!
pegreg777
21 Feb 16 #684
Somebody has problem with vodafone.co.uk ?? web not working now
doc2008
21 Feb 16 #685
There is a problem connecting to vodafone at the moment but i think it only affects virgin media customers. I can connect using ee on my phone but not using wifi supplied by virgin
pegreg777 to doc2008
21 Feb 16 #686
I have home broadband from virgin and from 2 days web page not working
flinnyourin
21 Feb 16 1 #687
You don't have to use Vodafone network to use Netflix I'm using the EE Xmas sim at the moment as Wi-Fi hotspot to Chromecast to my TV from my computer or Netflix App on my phone which both work great.
rat8472
21 Feb 16 #690
Just so everyone knows me and my brother just phoned up and we're given 2 months free but the 2 months were at £40 each month. This works out at £80 and 4 months free. I double checked and they confirmed my account would have an £80 credit . Works out at £13.35 per month over the year. BARGAIN
Slick Rick
21 Feb 16 #691
Not half! :confused:

Well done mate.
Splashmo
21 Feb 16 1 #692
I keep looking at this deal, deciding I am going to go for it, then decide not to. I just signed up with Life at £10 p/m, which I am happy with, but having all that extra data and Spotify for an extra £5* a month keeps making me reconsider.

*Assuming Vodafone knock off £60 to match CPW/TCB cashback.
bandit
21 Feb 16 #693
I have rung vodafone and several occosians but cannot get any sort of discount or free months....
jackthabiskit
21 Feb 16 #694
had issues with 4g since i took this deal out a week ago, CS are useless , based god knows where, cant understand a word they say, i rang to tell them my internet wasnt working..the reply i got was " so what would you like me to do ?" got 5 days to cancel...seriously considering it...terrible data speed, even worse customer service....a shame really as the deal was good, if most things actually worked
dryspuri
21 Feb 16 #695
this is what I have experienced in past with terrible data speeds, and customer service is just appaling
they are worse, I will take out new one with EE or three
sohighicantouchthesky
21 Feb 16 #696
Haha
sohighicantouchthesky
21 Feb 16 #697
FFS! I wrote a massive response via the HUKD apps and it only posted 'haha'. Great.

To summarise;

1) Yes, I took this deal with the Netflix add-on. I don't have use for any of the others.
2) You MUST sign up for the Netflix (or whatever you choose) via your phone, on 3G/4G otherwise it doesn't make the offer of the 'paid for' access.
3) The Vodafone CS rep told me it was 'best to use the Netflix via the 4G because if I used wifi I may be charged extra'. I guess this is just to keep them on the safe-side?!
4) The Netflix deal is the HD + 2 screens, I've been using it on my iPhone 6S (Vodafone), iPad Mini 3 (O2) and on my HTPC. All logged onto the same account, with no issues at all.
5) As a Brucey Bonus I appear to be getting double cash back - one lot from Vodafone directly via TCB (even though I cancelled as soon as I placed the order as I realised going via CPW would garner more cash back) and the second via CPW.
6) People complaining about poor signal on Vodafone in your area - you can always check before-hand as to how the signal is. It's not a deal if you can't use it!!! Plus you have 14 days to cancel. Use it!
redhead3000
21 Feb 16 #698
Well I was unable to receive any calls and can't even access there website. So I decided to leave. Asked for my pac code and the agent said they'll text me it. Before they could even do that she disconnected my line
roggie1
22 Feb 16 #699
Personally I think the ee with redemption is a better offer...http://www.hotukdeals.com/deals/sim-only-cash-back-deal-12-month-27-99-8gb-data-unl-texts-mins-ee-mobilephonesdirect-2400011 still cheaper even if you pay the £9.99 for Spotify etc. 10g lower I know and the redemption path too.
preecey
22 Feb 16 1 #700
Sorry but I laughed then. Not at you, of course, but their ineptitude.
Splashmo
22 Feb 16 #701
After falling into a couple of, well populated, EE black holes today. I am contemplating this deal again.

If you have a local store, so don't have to deal with ringing CS, are they worth the punt? Or is the CS just poor across the board?
redhead3000 to Splashmo
22 Feb 16 #702
I think CS when you call is shocking they really don't know what's going on
musical to Splashmo
22 Feb 16 #703
I bought this deal and an LG G4 in a Vodafone shop (Dereham) for half the CPW price and the staff were lovely. Everything went smoothly, they did the PAC, set-up the online account, gave me the SIM, told me about the BT wifi hotspots and that I'd have completely unlimited Internet for two months and that I can use as many minutes or texts as I want rather than the 2000 minutes on the One Plan which I did sometimes reach. When I got home, Vodafone credited my Netflix account with just short of £80, the number changeover was painless and when I rang Vodafone about the CPW cashback my account was credited with £60. Reception is better indoors than I ever had with 3.
ian_uk1975
22 Feb 16 1 #704
Got my SIM last week and I'll be cancelling and going back to Three. Lousy customer service (they have no clue), never seen a 4G signal yet (and I work in central London) and the 3G signal is unreliable (intermittent loss of signal and poor coverage in general). Vodafone are clearly cheap for a reason.
Splashmo
22 Feb 16 #705
Hmm. So that's a couple nays, and one possible yay :man:
amerjitdosanjh7
22 Feb 16 #706
rang up Vodafone 3 times earlier and not 1 sales rep could match the cpw tcb price
keith43
22 Feb 16 1 #707
Just noticed on the topcashback website that they now have £80 cashback for this specific deal...

Red Value 20GB SIM Only Bundle Was £40 - now £20! Exclusive Offer!Ends In 6 Days £80.80

Think I might get it now!

http://www.topcashback.co.uk/vodafone_-_personal/
Splashmo to keith43
22 Feb 16 #709
I reckon that puts a stop to anyone using the CPW/TCB cashback as leverage for a discount.


Interesting question. I have 6 months of Deezer running. It was free via Three, but seems a shame to waste it.
Slick Rick to keith43
23 Feb 16 #715
Does anyone know how reliable topcashback are?

I've used Quidco in the past, and never had any problems. I was going to go through Quidco for this deal, but if topcashback are reliable their deal is better.

Has anyone had their cashback confirmed by either Quidco, or Topcashback? I'm planning on getting this sim only deal today, and would like to know which is best.
amerjitdosanjh7 to keith43
23 Feb 16 #718
it shows as £63 when I checked
amerjitdosanjh7 to keith43
23 Feb 16 #719
sorry I was looking on the app, it shows £84 cashback for me
keith43
22 Feb 16 #708
Does anyone know if you need to start Spotify straight away? I have 3 months worth of Google music, so I would prefer not to waste it.
mikejones1999
22 Feb 16 #710
Im still waiting for TCB to reply , I submitted a ticket :disappointed:
Splashmo
22 Feb 16 #711
Every time It looks tempting I see the reviews....

http://www.reviews.co.uk/company-reviews/store/Vodafone
https://uk.trustpilot.com/review/www.vodafone.co.uk
http://www.s21.com/vodafone.htm


They can't be that bad surely? ...can they? Can anything be actually THAT bad? :confused:
WestMidlands
23 Feb 16 #712
I managed to get £76 credit on my account so works out about £13.66. I was paying £12.90 with 3 for everything unlimited until they started asking for £30. So I'm satisfied.

Signal is perfect, see attachment of 4g speeds. However at times customer support is silly and takes time to get through. However I've only ever had to call to get my voicemail switched off and that was it.

If I have any issues I'll definitely be demanding compensation every single time
WestMidlands to WestMidlands
23 Feb 16 #713
http://i.imgur.com/QGXetCJ.png

This speed test was conducted in the B91 area of Solihull, West Midlands.
WestMidlands
23 Feb 16 #714
I mean to say £13.66, £12.90 and £30 per month in the above post.
Slick Rick
23 Feb 16 #716
Very impressive speed there.

I asked a guy I work beside who's on Vodafone to do a speedtest, and he got 38mb. I got 8mb on 3!
amerjitdosanjh7
23 Feb 16 1 #717
i got tcb within 14 days when I took out a sim only plan on O2 via tcb in January 2015 all tracked and confirmed within 14 days, can't comment on the reliability of it now as not used it for a while
dizzer
23 Feb 16 #720
Definitely £84
durrant23
23 Feb 16 #722
TCB now showing £80.80 cashback for the 20GB Sim direct from Vodafone.
Slick Rick
23 Feb 16 #723
Thanks for the info mate.

I ended up phoning Vodafone, and they gave me my first two months free, so I thought I would take that as it was guaranteed.
DealJourno
23 Feb 16 #724
My Top Cashback seems to say I will get £1! Better contact them ASAP.
Splashmo to DealJourno
23 Feb 16 #726
My understanding is it always tracks low initially.
WestMidlands
23 Feb 16 #725
I'm happy with anything over 10mbps
DealJourno
23 Feb 16 #727
I haven't used TCB in years as they made my last account dormant when I was living in New Zealand. Good to know. I will keep an eye on it. Thanks
Splashmo
23 Feb 16 #728
I'd still give them a shout just to clarify.
amerjitdosanjh7
23 Feb 16 #729
I told Vodafone to cancel my account as they won't match the 84quid tcb deal n without any fuss they did exactly that without any fight to keep me as a customer
spencer24 to amerjitdosanjh7
23 Feb 16 #730
I'd have told you where to go as well! the trouble with some people is they want something for nothing.
If something is good it's worth paying for! deal with it
amerjitdosanjh7
23 Feb 16 1 #731
oh and your saying u wouldn't done exactly the same to save yourself some money? that cashback equals to 4 months free line rental, but hey guess your willing to fork out extra 80quid to pay for 4 months line rental then you go ahead pal, so you deal with it!
spencer24
23 Feb 16 #732
It's a great deal at £20 PM pay up and stop moaning
amerjitdosanjh7
23 Feb 16 #733
hush little boy
WestMidlands
23 Feb 16 #734
He's right. It's a good deal regardless or any further discounts. If you can get em fine, if not leave it. I managed to get £76, others got £60 and someone even got £80. I'm happy.
chazzawood99
23 Feb 16 #735
says it's for 3 customers only??
boomish
23 Feb 16 #736
Update to previous post, I finally got the mobile data sorted, the customer service isn't great, but they did ring and fix it finally. Once fixed my worry of only getting 3G was relieved as it jumped to 4g ! So it wasn't connecting properly for some reason. Putting my old Tesco sim in the phone then replacing it with the Vodaphone sim was the thing that sorted it, well after they finally removed the stuck data block the CS put on. Looking forward to unlimited data over the next 2 months :smiley:
My Quidco hasn't tracked but have filed a claim ...
lionkhan1 to boomish
24 Feb 16 #771
Which QuidCO offer is there?[/quote]Its £60 for Vodaphone SIO[/quote]Topcashback £80
durrant23
23 Feb 16 #738
It's £80 through Vodafone direct on TCB. £63 via CPW on TCB.
WestMidlands
23 Feb 16 #739
Which QuidCO offer is there?
doc2008
23 Feb 16 #740
i was going to go for this deal but wanted to hold off to see deals on new S7.
Currently with EE but coverage is not great at home and work and find my battery draining quickly as it searches for signal, also one of the worst for data costs when abroad.
Anyway, looked at the S7 deals on Vodafone as i qualify for a 20% discount through their Employee advantage Scheme,
Finally decided to go for the top S7 package, 25 gig data, unlimited minutes and texts. Also get to make free calls from Europe. Can tether as well. Also get free Virtual Reality headset, and either 24 months of Now TV, Sky Sports or Spotify, or 12 months netflix. This package is normally £55 but should get it for £44 a month. I also went through quidco and it has tracked at £90 cashback, hopefully this will go all the way through.
Vodafone dont give a list of participating employers but i managed to find this list on money saving expert website.
Argos
HBOS
HALIFAX
NATWEST
DPD
NHS
Boots
Hallmark
BHS
GSK
SCOTTISH GAS
MOD
British Army
Topshop
Banks
Mamas and Papas Limited
Sainsbury’s
Thomson Reuters
WPP
Lloyds Banking Group
BDR Thermea
Kraft
Cadbury
Nestle
Ford Retail
Pepsi
Thorntons
MITIE
Colliers International
Gladedale
Agilent
HP
RBS
Blackrock
NCG
Punter Southall
Chubb Insurance
Goldman Sachs
GE
BBC
DTZ
Northern Rail
Hawker Beechcraft
Medtronic
Barclays Capital
Gilead Sciences
Biffa
NHS Dumfries & Galloway
3663
Trelleborg
AXA Tech
Thames Water
NHS Grampian
Centrica
British Gas
HCL
Panasonic
Unipart
Electronic Arts
Berkhamsted School
Ford
Whitbread
Nexus
BLNW
Accenture
Halcrow
JD Sports
HSBC
Hallmark
Cunningham Lindsey
Arriva
Constellation Brands
Innserve
New Look
Expro
Computer Associates
IBM
Reed Elsevier
United Utilities
Resource
Cordia
Visteon
Black and Decker
Maersk
Compass
Ernst and Young
UBS
Cueta Healthcare
DPD
Interlink express
GeoPost
The Scottish Government
Alix Partners
ADP
BP
Carlsberg
Shop Direct
Aston Martin
Global Radio
Capita
DWP

The scheme does not apply if there is already some discount applied to the deal so the sim only deal is excluded.
I did use the online chat and the rep there confirmed the offer i have went for.

Good luck.
mankymanning
23 Feb 16 #741
I'm in the same boat. I guess if it all goes right then it is probably okay. They seem alright in my local VF store. But I could do without being put into some sort of customer service hell. Asked for a PAC from Three the other day who put me on a month to month contract of £15 for 8GB which I accepted whilst I considered my options...

On paper this is a really good deal.
newfoundglory
23 Feb 16 #742
£84 on TCB
Thats means £156 over 12 months, £13/month
Take off the £89.88 for netflix
Thats £5.51 per month!!! wow
Mitster to newfoundglory
24 Feb 16 #750
How did you take the Netflix off, are you just breaking down the cost of the contract?

Also, can you watch Netflix on any device once you have the account set up?

Ta
8eaker
23 Feb 16 #743
Hmm, very tempted. Even with my discounted Netflix (going to regular price in May though) this is a real good deal.
I understand there is a 14 day period where you can cancel if unsatisfied?
Does that include getting a PAC code to keep number if already ported in?
What happens if you have taken Netflix deal and ask to leave within 14 days?
Come to think of it, its cheap enough if its really bad to pay off contract early and leave if really necessary.

I've taken out a payg sim with them via TCB to test out data in various locations first. Get £6 cashback on £10 credit.
Bought one of their bundles which for the first top-up gives 50Gb to test with :-)

First tests at home side by side with 3 not encouraging. 7mbps Voda on 4g 30mbps on 3uk :-(
Central London will be the real test though as 3 pretty ropey for me up there.
mankymanning
23 Feb 16 #744
Do you get an email or text when you order? I've tried to order twice but when I click to push the order through I am sent back to a read only screen showing the first 4 info boxes, no buttons and no confirmation of order.
mankymanning
23 Feb 16 #745
They really don't want me to order this. Tried 4 times now. Online chat guy said "your orders have been cancelled for technical reasons, you have not ordered them correctly" and gave me a number to call.
WestMidlands to mankymanning
24 Feb 16 #746
That's weird. What technical reason? Their checkout isn't broken. Probably a credit check?

Order over the phone, or go in to store mate.
Slick Rick to mankymanning
24 Feb 16 #748
Why didn't he transfer you over to the sales department, where you could have ordered it on the phone, instead of online?
Splashmo
24 Feb 16 1 #747
I decided to just stick with Life. The only thing I really wanted from Vodafone was the extra data, as have the 6 month free Deezer sub just starting and all calls/txts I need, but Life's UK call centres and rolling month contract are enough for me to not bother switching. Probably upgrade to £15 for 6GB data, and that's good enough for me. EE network seems good, and 4G coming soon.

....well, that and Vodafone 'losing' a £5 top up I did on a PAYG sim. Bought a 500mb data bolt on, and no data 24hrs later. I gave up with support and took it as a fiver lost, but a year of possible headaches removed :man:
iCantstop
24 Feb 16 #749
Aww man should have waited for the £80 Cashback
sohighicantouchthesky
24 Feb 16 #751
I cant believe people are even trying to pull this deal apart and see why it isn't a good offer? This actually **** all over any other mobile 'data' deal I've seen recently, especially with the cashback.
sohighicantouchthesky
24 Feb 16 #752
Yes - you can watch Netflix on any device as Vodafone credits just under £90 to your account for the '2 Screens + HD' pack.
redarrowrules
24 Feb 16 #753
Tempted by this deal but got a couple of questions, apologies if they’ve been asked already but I’m not reading 38 pages 

1) I’ve got three months left on my current 18 month contract with Vodafone. Am I able to switch over to this deal now and pay whatever difference I owe them up to the end of the contract?
2) If the answer above is no. I assume there is nothing to stop me having two Vodafone SIM’s running on the one account and I just PAC over my mobile number when the 18 month contract ends?
robm612 to redarrowrules
24 Feb 16 1 #768
I had this issue a couple of years ago with Three when I saw a decent offer. You could phone customer service and see about option 1, but I ended up doing option 2 - however you will require the additional hassle of porting your number to a network other than Vodafone then port it back to the new contract, as I don't think you can port a number internally i.e to the same network (may have changed but when I did this 2 years ago it couldn't be done - had to buy a cheap Tesco mobile sim card and port it to that then back to the new sim)
robm612
24 Feb 16 #754
I searched for EE on the same site and their score is similarly poor. I have friends on EE who would recommend the network, so I assume it's the classic "only the unhappy people write reviews" and I just went for this Vodafone deal.
Mitster
24 Feb 16 #755
Hey thanks for your reply -how do you get them to remove it? Would this possibily effect the cashback?
Splashmo
24 Feb 16 #756
Oh, I know all the major networks take a kicking, but Voda just seemed to get that and more :wink:
mankymanning
24 Feb 16 #757
No idea. Rang up this morning and spoke to a really helpful friendly guy. He is putting the order through. I also opened up topcashback at the same time and went through to the site so hoping it will track or at least I can provide the order number to TCB.
DealJourno
24 Feb 16 #758
My Top Cashback still seems to be tracking at £1. Not sure if I should cancel and just do it through Quidco instead/
sohighicantouchthesky
24 Feb 16 #759
What are you trying to remove?!
dizzer
24 Feb 16 #760
Can you buy this as a limited company and still get cashback?
Mitster
24 Feb 16 #761
newfoundglory stated the price of netflix, and then said that the cost would be £5.51 per month. So I'm wondering are you able to get credit for not having the netflix service on the account?
mankymanning
24 Feb 16 #762
Actually I don't think it will work for me on the cashback, my order number starts FBL- and not WEB-
screamingninja
24 Feb 16 #763
That's not nfg meant, He (assuming it's a he!) factored in the cost of netflix to reach £5.51 as a value of just the sim minutes/texts/data. He's not paying £5.51 and that £89.98 'credit' is applied to his netflix account so that he gets 12 months of netflix, not his vodafone bill. He'll be paying £13/month to vodafone.

This kind of determination of value only really makes sense if you are already or plan to be a netflix subscriber.
jameyballs
24 Feb 16 #764
Well I've rang Vodafone twice now and quoted topcashback and they've said its a 3rd party site not affiliated and wouldn't offer me any of the discount like others have received, wondering if its best to go quidco cpw or topcashback Vodafone, anyone got any suggestions?? I was ringing Vodafone on their free joining number
sohighicantouchthesky to jameyballs
24 Feb 16 #765
That won't work. Vodafone couldn't give a toss if you go via TCB, or via them. Just sign up o TCB or Quidco and guarantee yourself the extra money back, no?
jameyballs
24 Feb 16 #766
On the 4th time of trying they did actually listen and like others i managed to grab £40 off (2 free months) i know its not the £60 or £80 but its far less hassle and just credits my account with £40 so no worry of not getting any of the money, im sure if id pushed i could have probably got the £60 tbh :smiley:

I also have a feeling they do care as the cashback does come from there so they'd rather give you abit less directly which saves the hassle of it not tracking
robm612
24 Feb 16 #767
Went for it, I phoned up 3 and - seeing as I pay for Netflix anyway - I said he would need to get as close as possible to £12.50 a month, which they couldn't do (although they did offer unlimited everything for £20 per month if that helps anyone moving from 3) and as I only get H+ in my area I decided to move.
Signed up through Topcashback which is showing with a purchase price of £1 and £0 cashback, but hopefully that goes through, and my existing Netflix account will be credited at my next billing date. And to top it all off I get much better data coverage with Vodafone (rural area North of Glasgow) so overall this has been a great deal for me.
Thanks op.
mankymanning to robm612
24 Feb 16 #769
Three made the same offer to me but you need to remember that the unlimited data is only on your phone. Tethering is limited to 12GB. They really make you work for your PAC too.
Slick Rick to robm612
24 Feb 16 #782
That's what In was hoping they'd offer me. If they had, I'd have stayed with 3, but I phoned three times, and wasn't offered this deal.
DealJourno to robm612
25 Feb 16 #800
I think Three are offering that £20 deal to everyone calling for a PAC code. Their network sucks in Swindon. Fault on it since 8th Feb, so easy for me to ditch them after 13 years. Their churn rate must be going sky high.

They called me yesterday to discuss a better deal. Couldn't be bothered to waste my time listening.
boomish
24 Feb 16 #770
[/quote]Which QuidCO offer is there?[/quote]Its £60 for Vodaphone SIO
LifeisNot4Sale
24 Feb 16 #772
Is there any kind of fair usage or traffic management on this 20gb - I know it sounds like an odd question but the 3 folks called and suggested that if I stream a lot of video (which I do - easily 10gb a month) then they'll traffic manage your streaming to 2G speeds- browsing still OK.
ism
24 Feb 16 #773
Has anyone else noticed a delay in notifications and account syncing?

I have noticed my whatsapp messages are sometimes only refreshed when I go into the app
sampath
24 Feb 16 #774
Those of you who went with this deal - how long did your SIM take to activate? I ordered online yesterday morning and picked up the SIM from a local store in the afternoon. I have a signal but when I try to make a call from it it basically behaves like a PAYG SIM that hasn't been topped up (I just get a recorded message saying balance is too low blah blah blah). There were no "welcome" text messages or anything of the sort either.

I tried their online chat and was told it should be active "within 24 hours" but I can't tell if there are telling porkies or not, and reading some people's experience with their CS is making me nervous already :confused:
Gembelino
24 Feb 16 #775
Word of warning for those with an iPhone 5 expecting to pick up 4G data speeds. I switched from Three yesterday and have only been able to access 3G and consequently data speed has been a lot slower than what I've been used to. Just popped into a Voda shop to check what was wrong only to be told that the Vodafone 4G frequency is not compatible with an iPhone 5.
spencer24 to Gembelino
24 Feb 16 #777
yep that's right an iPhone 5 doesn't support 4G on Vodafone or O2!
spodham
24 Feb 16 #776
Sorry voted cold by accident! Disgruntled 3 customer here too. Sorry to make you suffer for my continued interest. I blame my pudgy thumbs!
pauljcarr
24 Feb 16 #778
My credit check was declined when I ordered from CPW on Monday. I phoned Vodafone yesterday morning and "Aaron" offered to contact the credit team to check what had happened and come back to me. We got cut off, so I phoned again at lunchtime and spoke to "Shannon". She checked my notes and said she would contact the credit team for me and come back. Before I went home from work yesterday, I called again and "Aoife" confirmed that Shannon had emailed the credit team but that there was no response back. I called again at lunchtime today - didn't get the name of the agent - but there is still no reply back from the second line team. The agent promised to call me back today or tomorrow at the latest to let me know whether the credit check was declined in error, or if not, why it was turned down.

For info, I have a blemish free credit record, built over 30 years, with no defaults, late payments, non payments, or adverse decisions. I have a £100,000 mortgage, a sizeable car loan, two debit cards and a credit card, all paid up and fully serviced. I have utilities relationships with all the usual suspects - phone, broadband, TV, electricity, council etc - and am on the electoral roll. I have NEVER been declined for credit by any company.

I would like to take out the Vodafone SIM only deal, but I'll not break my heart if it doesn't happen. However, it is clear from this thread and other sources online, that Vodafone credit checking is not much more scientific than throwing dice or spinning the wheel at the funfair.

I'm beginning to think I've had a lucky escape.....
chazzawood9
24 Feb 16 #779
Can anyone confirm that Topcashback works with this deal?

And do I select: "12 Month SIM Only: £27.00+ a month"?

Thanks
bfam
24 Feb 16 #780
Just ordered thanks.heat
Slick Rick
24 Feb 16 #781
Well done.

I was offered this deal right away. It's weird how people can have such different experiences dealing with the same company.
chazzawood9
24 Feb 16 #783
Can anyone confirm that Topcashback works with this deal?

And do I select: "12 Month SIM Only: £27.00+ a month"?

Thanks
pauljcarr to chazzawood9
24 Feb 16 #784
Topcashback have made specific reference to this deal on their website. It doesn't matter what you select - if you go for and get this deal from Vodafone, you should get £84 from TCB.

Sorry, just checked again and it's now £80.80. It was £84 yesterday
trakker1
24 Feb 16 #785
Just got my PAC from three, I've been on the one plan for years and they have just sent me a letter telling me I will be moving to a £30pm sim only contract. All I could get was unlimited minutes and texts with 4GB data for £12 or £30 for unlimited everything!! Twice as much as I've been paying for the last few years. I have another two contracts with them and been a customer for years and that's the thanks I get. Two calls both over 2 hours for nothing, I really hope they go under.

I took the £12 deal at first hoping to add the £3 bolt on for unlimited data but guess what? They no longer the that bolt on!
chazzawood9
24 Feb 16 #786
thanks. Can the 20% discount be used in conjunction with the topcashback offer?
pauljcarr to chazzawood9
24 Feb 16 #787
Which 20% discount? If you mean the Vodafone Advantage scheme, then as far as I can see it's not possible to combine the two. Still, if you get the TCB discount, you'll be paying £13.26/month for unlimited calls/texts and 20Gb of 4G data, which is a stellar contract.
chazzawood9
24 Feb 16 #788
good man, thanks for your help!!
nuno2k10
24 Feb 16 #789
Could I get some help I went for this deal without realising you can get the topcashback on it? Is there any way I can? Ty
Splashmo to nuno2k10
24 Feb 16 #791
Short of cancelling and then re-doing it through TCB, nope.
pauljcarr to nuno2k10
24 Feb 16 #793
No easy way that I can think of. The only guaranteed way is to reject the deal within 14 days, as allowed by distance selling regulations if you signed up online, and take out the contract again going through TCB first. However, a word of warning if you do this - clear your browser cache and cookies as it might not track properly otherwise. A possibly better way to do it would be to take to Vodafone customer service, tell them your story and that you will cancel and reorder and judging by some of the posts in this thread, they might offer you a few free months to offset the amount you are losing.
chazzawood9
24 Feb 16 #790
never used topcashback before....ordered this but it's not showing as pending on my topcashback account...does it take a while to show as pending or should it show straight away?
pauljcarr to chazzawood9
24 Feb 16 #794
Leave it until the morning - it takes a few hours to track
nuno2k10
24 Feb 16 #792
I only just ordered around 8. Will speak with customer service in the morning. Thanks anyway
nuno2k10
24 Feb 16 #795
Thank you very much. Thanks again
WestMidlands
25 Feb 16 #796
Just to let you all know VODAFONE sent me a bill for two days usage of £20. Which was strange, so they added it as credit. So I've had £80 on credit.
WestMidlands
25 Feb 16 #797
So basically they adjusted that bill. Officially I have 4 months free.
WestMidlands
25 Feb 16 #798
20x12=240
240-80=160
160/12=£13.33pm

Can't go wrong with this to be honest. I was paying £12.90 with three all you can eat data, 600 mins and 5000 text.

I have to admit waiting times for customer service is ****. I once waited 20 mins and the call back option never works. The live chat is better than talking on phone in my experience.

The only hiccup I had was the number transfer taking till midnight three and o2 were quicker. Then my voicemail wasn't working, so had to call about that
WestMidlands
25 Feb 16 #799
4g speed are perfect as I get 50mbps down and 20mbps up. Lowest down I got was 8mbps. So I'm pleased. Probably a network you can stay with seen as though they easily match rivals.
DealJourno
25 Feb 16 #801
It doesn't support 800mhz (band 20) so won't work on the new Three 4G bandwidth either. But even if it did Three might not support it. My Sony Xperia Z3 supports 800mhz but Three hasn't added them to supported handsets on that bandwidth so I can't get VoLTE anyway.

Moving to Voda anyway. Not that I don't expect to see VoLTE on their network for a while.
xtra_time
25 Feb 16 #802
How long before you got an email confirmation of the order? I ordered last night and had some troubles and not got an email to confirm yet (i did make note of the order number it gave just in case it failed somehow)
nabbers25
25 Feb 16 1 #803
hot - just ordered for my Samsung s7. get £80 cashback. will pay it directly to Vodafone, so wont have to pay anything for 4 months :smiley:
rachelandgromit
25 Feb 16 #804
Didn't today and my Tcb has tracked but at £0 has this happened with anyone else?
dryspuri to rachelandgromit
25 Feb 16 #805
yes mine is also tracked 0
rachelandgromit
25 Feb 16 #806
Is that normal? Did it this morning and I guess it is good it has tracked at least they can't say it didn't but when should it change to the £80 offer?

The order starts with WEB so I guess this is is a good sign.
burnduck
25 Feb 16 #807
Just to bear in mind everyone:

This deal is going to revert back to £40 after 12 months period.
drago773
25 Feb 16 #808
Can you port a number at anytime? Thinking of getting this as i'm currently with Giffgaff, but im going away for 3 weeks and i won't be in to set it up until i get home. So if i were to order this now and get it delivered next week and then set it up 2 weeks later can i still pac over my old number or is there a time limit to how old vodafone contract can be?

Been with giffgaff six years so pretty much been my only sim provider.
LadLFC to drago773
25 Feb 16 #809
There is no time limit. Voda will need the number from giffgaff and then port the number over.
esarty
25 Feb 16 #810
I upgraded to this yesterday, but today have been told I can't have Netflix or NowTV only Spotify or Sky Sports. Was told by CS they're not offering Netflix/NowTV to everyone - despite it being all over the page and order when placed.

Currently arguing with them over this and insisting that they can't just change what's on offer after I upgraded.
Xaar to esarty
27 Feb 16 #916
Existing customers who have used an entertainment pack previously have to get it reset.. I ran into the same issue last week with only spotify and sky sports showing.. tried webchat who aknowledged the problem and assured me it'd be fixed within a few hrs.. but nothing. I then caled CS who actually fixed it and apologised.
mankymanning
25 Feb 16 #811
really? I'll be cancelling if they do that to me
rachelandgromit to mankymanning
25 Feb 16 #812
Me too
esarty to mankymanning
25 Feb 16 #814
Copied from the first Online Chat with Vodafone CS this morning:
CS: "i am sorry, netflix is not a part of our subscription now"

Copied from the second Online Chat with Vodafone CS this morning:
Me: "I'm able to get an entertainment pack, but it will only give me Spotify or Sky Sports - not the four options stated on your wesbite"
CS: "I would like to inform you that we now , do not give the option of the net flix to every customer,we only provide that to selected customer, because of that you might not be able to see that option"
mankymanning
25 Feb 16 #813
How long does it take for the SIM to arrive in the post?
imran
25 Feb 16 1 #815
Complain they can't just stop offering something they advertise. I just had a chat with sales and Netflix is still available according to "Kim"
esarty
25 Feb 16 #816
I've had two online chats and two phonecalls with CS so far today and the latest is that it "should" be available for me within 48 hours... So I will have to wait and see what happens...

Already made it very clear to them that if their policy is to advertise four options but change this after completing then I will be cancelling my contract and informing Trading Standards of this practice. I will watch my inbox for the next 48 hours I guess...
imran
25 Feb 16 1 #817
Doesn't inspire me with a lot of confidence! I'm looking to move from Three so its a toss between Voda and EE at the moment. I dropped by the voda store to try and conduct some speed test but all the phones are locked down. Might have to grab a pay and go sim.

Hope you get it sorted.
lionkhan1
25 Feb 16 #818
I called 3 today to get the PAC code and they offered me AYCE data, texts and minutes for £20. I said I need time to think.

I want peace of mind with unlimited data. I don't do much tethering so not bothered if it's 12 gb limit on tethering.

This deal or 3?
Coreydeals to lionkhan1
25 Feb 16 1 #819
If you want peace of mind with unlimited data, then 3 has to be the best choice for you. I think that is the main thing that is making me feel like I am best staying with them since it gives me peace of mind that I am never going to go over, especially with Vodafone not having caps in place as standard.
imran to lionkhan1
25 Feb 16 #822
That's a tough one, personally I like capped accounts but I'm very tempted by this deal. If only Voda allowed caps, do you trust them enough to report accurate data usage?
sampath to lionkhan1
25 Feb 16 1 #823
Personally I've decided to cancel the Vodafone order and take Three up on the £20/month offer. Somehow Vodafone ended up giving me a PAYG sim card for the contract and their customer services seem clueless about how to deal with this, and if I had £1 for every time some CS bod gave me their "personal guarantee" that they would sort this out for me on a priority basis, I'd be richer by, oh, a fiver easily.

Now I half expect they haven't actually cancelled the contract despite saying that they have. Serves me right for ignoring the warnings about their poor customer service I suppose.
mankymanning
25 Feb 16 #820
How do Three tell if you are using the data for tethering? is there a workaround on an Android phone?
lionkhan1 to mankymanning
25 Feb 16 #828
I think if you fiddle with user-agent on the browser you can get away from it.
DancingMatt
25 Feb 16 #821
HI all, been reading lots of the recent pages... so TCB are crediting now? It says £84 clear as day on their site so I don't see how they could get out of it.

What's holding me back are the complaints of slow London speeds. Is anyone here in London and happy with their 4G?
8eaker to DancingMatt
25 Feb 16 #824
i was concerned about London speeds and been testing today with payg and if you're coming from three your in for a treat. high teens in Mbps in central and the city today.
I'm no longer concerned about speed.
however, if Netflix has been withdrawn that'll be really disappointing
8eaker
25 Feb 16 #825
very slow at Stratford though, but so is three. too many people, not enough bandwidth?
pauljcarr
25 Feb 16 #826
I too have had 5 promises over 3 days that someone would escalate my declined credit check to a second level team, and come back to me. You can guess how many calls I've had - yep, none.

My cut off for this is tomorrow when I get home. If I haven't heard from Vodafone, then I will consider it a lucky escape and walk away. To be honest, there isn't that much in it for me, when I compare the offer versus the Three retention one.

With TCB, I would get it for £13.26/month net, but as I am in the Republic of Ireland quite a bit, I would add the £5/month Ireland Plus. So £18.26 vs £20 in favour of Vodafone. The differences are that for that extra £1.74, I can use the Three SIM in any of the feel at home countries. But Vodafone gives me calls to the UK and includes Netflix/Spotify etc.

Either looks good though. It's interesting that O2 and EE haven't made any effort to compete against these tariffs.
Lester179
25 Feb 16 #827
Just come to end my contract on iPhone 5s. Waiting on iPhone 7. So thought I'd go sim only in meantime and saved my self £15 pm plus continued my Spotify for another 12 months with no cost.

One thing worth noting. If like me you work for corporate you may be able to bag another 20% off so only £16 pm.

Www. Vodafone.co.uk/vea
mankymanning
25 Feb 16 #829
Really? mmm, so if I happened to use a VPN on my laptop to tunnel the traffic through, they wouldn't know I was tethering?
russ90
25 Feb 16 #830
Ordered. TCB tracked at £0 though. Has anyone tracked the correct cashback amount?
TheMo123
25 Feb 16 #831
If they credit your account, does that mean you can just not purchase Netflix and the monthly bills will be deducted from the credit?
8eaker
25 Feb 16 #832
I think they credit your netflix account.
TheMo123
25 Feb 16 #833
Mmmm... Did you choose the entertainment bundle as you were checking out or do you do it once the SIM arrives? I may have missed it if it was the former.
mankymanning
25 Feb 16 1 #834
I believe you get a text on the new SIM when it arrives, that takes you through the process of selecting your bundle.
Splashmo
25 Feb 16 #835
This place sometimes...
TheMo123
25 Feb 16 #836
Well im ever so sorry, i dont quite have enough time to read 40 pages worth of comments and so i thought i would just ask someone else. Im so sorry if this offended you, please accept my apologies.
JoesHome
25 Feb 16 #837
Good bye 3 one plan hello VodaFone :-) Hot
nictry
26 Feb 16 #838
My TCB isn't showing at all on my claims/account, despite only using the link to visit the Vodafone page, anyone else had this?
rachelandgromit to nictry
26 Feb 16 #839
Mine tracked but only at £1 and still not changed. My SIM is arriving today but I'll be cancelling it because of the Topcashback not tracking correctly.
paultrademark to nictry
26 Feb 16 #875
Yup mine too a couple days ago, giving it till next week then contacting them
sohighicantouchthesky
26 Feb 16 2 #840
Vodafone credit your Netflix account. If you don't want it then don't use it? No, this cannot be exchanged for Clubcard points, or turned into £250 sterling or exchanged for 10,000 bags of 10p Jelly Babies.
rachelandgromit
26 Feb 16 #841
Damn, I'd prefer the jelly babies please... :innocent:
imran
26 Feb 16 #842
Have you got in touch with TCB?
rachelandgromit
26 Feb 16 #843
Raised a ticket with customer care but it's 'on ice'.
newfoundglory
26 Feb 16 #844
I applied this morning, as a new customer, and its all gone horribly wrong!

Account created but application failed.

Called up sales, took 10 mins to tell me it had been declined - discussion over.

20 mins later, received a mysterious call stating I was adding a number to a family bundle?
I was very confused, didn't realize it was from voda and hung up.

Called sales back a second time, they had a closer look, and my address wont validate!?
After some messing around, submitted over the phone - declined again.
Now been 'escalated'

Should have taken note of the voda reviews, probably got a load of credit searches now.
pauljcarr to newfoundglory
26 Feb 16 #849
Sorry to hear of your woes. As I posted a couple of pages back, I've had a similar nightmare with this transaction. Credit check declined, 5 agents offered to escalate and phone back, NO calls back. I'm viewing this now as a lucky escape - if they cannot provide service to get my business, what chance do I have when I'm signed up?
lionkhan1
26 Feb 16 1 #845
3 offered me One plan for £20 when I asked for the PAC. They are offering AYCE data, minutes and texts. I'm staying with them at least for one more year. Peace of mind :smirk:
bigpappa
26 Feb 16 #846
So what the best way to get this offer?

Via TCB or Quidco or neither and then call Voda who will credit you the money?
imran
26 Feb 16 #847
Think it stays on that status for around seven days I suspect. I would raise a support ticket too, can't sit around waiting for them to investigate. I'll probably hold off going for this until TCB sort themselves out.
8eaker
26 Feb 16 #848
But it only runs on TCB for a couple of more days and Voda finish the deal next Thursday I think.
As its black and white on TCB site for this specific plan, I can't see they can decline it.
What worries me is the amount of rejections we're seeing on here which results in a phone call that then means its not an online transaction = no TCB. Deliberate? Lets be honest, its not in Vodas favour to make all deals go through smoothy is it. Must stop having these untrusting thoughts ;-)

Would be interested to hear if anyone has managed to go direct and get the £84 credited to the account. Might ask on chat later.

Oh btw, I did ask online chat and they said netflix IS still part of the deal.
esarty to 8eaker
26 Feb 16 #850
I've now been told that I *can* have Netflix with my upgrade, but they won't provide me with any way to access it - still just Spotify or Sky Sports.
stevejdabbs
26 Feb 16 #851
I've had a real nightmare with this. Joined on Tuesday and still not active sim card or account details loaded online. Countless calls/tweets/live chats/visits to store to no avail.

Is anyone else having issues?

Not a good introduction to the business as a new customer :disappointed:
xtra_time to stevejdabbs
26 Feb 16 1 #854
My first order did not take - the 2nd attempt i got an email and text but nothing since i would have expected more emails since then nearly 24 hrs later
Magicrevolver to stevejdabbs
26 Feb 16 #855
I've had quite a few issues, the customer service certainly is bad. If it wasn't such a great deal I think I would've walked by now. Initially they billed me at £40 even deal was meant to be £20 a month, so I had to call a few times about that. Even something as simple as getting a SIM card was a pain. They sent it via a courier, so had to be signed for, courier only delivered in working hours (unless you paid extra). In the end I just picked one up from the shop. Took a couple of attempts to activate it. I had problems setting up Spotify but got that sorted in the end (hopefully). Still cannot get the mobile (iOS) app to work. Called & been on the online chat a few times about this but no one seems to be able to fix it. It's not a major inconvenience but it's good to be able to check your balance, bill etc. on the phone rather than the awful website. I just hope that's it and I don't have any more problems!
sampath to stevejdabbs
26 Feb 16 #858
Had a similar experience. Ordered online and collected from a local store. Sim appears active (gets a signal) but when I try an outgoing call it just says "balance too low" as if it was a PAYG sim. No welcome text or contract details email, nothing. Every time I contact CS they "helpfully" offer to forward me to their PAYG team as the sim's showing as PAYG in their system. Eventually someone says the sim should activate "within 24 hours" which I suspect is BS to get me off their back. Naturally 24 hours later and then 48 hours later, still no dice, still "balance too low".

Eventually someone claims order is still showing as "pending" in their system; this despite me supposedly having collected it more than 2 days previously. Offers to escalate it and personally guarantee to chase it up for me (yeah right). At this point I decide to cut my losses and ask to cancel the order. Whether it actually has been cancelled is anyone's guess.
8eaker
26 Feb 16 #852
Not sure I follow? I assumed you chose which service you wanted, then you gave them your account details for NF and they would credit you account the value of 12 months worth. Can anyone explain the process for this just so its clear before I pull the trigger. At the moment, it feels as if the barrel is pointing at my foot!
esarty
26 Feb 16 #853
When you sign up, they usually send you a link to a Vodafone offers page which (after you've logged in) displays the options available for your "Entertainment Package", you select one and it gets processed (in theory). When I did this the page only displayed Spotify and Sky Sports as options, no sign of Netflix or NowTV.

Contacted them over Online chat and was initially told when I queried this (copied from the transcript) - "i am sorry, netflix is not a part of our subscription now" and "I would like to inform you that we now , do not give the option of the net flix to every customer,we only provide that to selected customer, because of that you might not be able to see that option"

Still waiting for them to fix this, even after two online chats and two phonecalls with CS.
mankymanning
26 Feb 16 #856
My SIM just arrived today through normal post, didn't have to sign for it. I ordered on Wednesday morning but had to ring up as the order wouldn't go through online. I am guessing I have missed out on the cashback.
I had my call today from Three as a final go at getting me to stay on for unlimited phone data/12GB tethering for £20.

If I could reliably hide the tethering I would consider it...
8eaker
26 Feb 16 #857
Hmm, seems the best bet might me to see if Vodafone will honour cashback directly by crediting account.
Anyone had any luck directly with Voda and the higher cashback amount?
Or maybe, if it fails going via TCB and you have to ring them, ask to confirm deal hasn't gone though then say not interested as will miss out on CB and see if they offer the credit?
8eaker
26 Feb 16 #859
I trust there are some out there that have had success with this, right?
nictry
26 Feb 16 #860
Still no TCB from yesterday and when I went to order a second line today (wanted to see if first one worked ok) surprise I had same as others, unable to process online so had to call which they then processed the order for me ie dropping the link back to TCB/Quidco, as some have noted I suspect this is deliberate to stop the hundreds of claims going through.
8eaker to nictry
26 Feb 16 #861
Sounds very suspect particularly if it magically goes through when you call them. If you fail check automatically, why would you suddenly pass when you phone?
What happens when it fails? Does it say to call them? Do you get the option to say no, I don't want the deal as no cashback?
mankymanning
26 Feb 16 2 #862
Mine has been fine. Arrived in the post this morning, activated just fine. got lots of texts explaining about how to remove restrictions. got a text about the red bundle. Seems to make calls just fine. Just wondering now whether to go through the PAC process or wait a couple of days...
newfoundglory
26 Feb 16 #863
Well they got back and said its a definite declined application (maybe my credit is just too good?). Got to wait a few days for the Experian report, but my Equifax is clean. The only recent search is the EE deal posted on here middle of the month (although there are 2 others from last year). Strange, maybe the Experian report will reveal something....
pauljcarr
26 Feb 16 #864
Oh dear! Sorry to hear that.

I spoke to another agent, Anthony, earlier just to try to get this closed off one way or another. He firstly tried to tell me that as I had ordered through CPW, it was them I would need to speak to as Vodafone "had nothing to do with any credit check" in such cases. When I responded advising that 5 of his colleagues had advised differently during the week, offering to escalate and come back to me (although none did), he changed his tune and said if I hadn't had a reply, it was because there was no change in the Vodafone decision. He also advised that this would remain the Vodafone position for 90 days.

So that's that then. Off to 3 I go.......
stevejdabbs
26 Feb 16 #865
Just cancelled the contract. Was told 24 hours again. It's been 24 hours since Tuesday. Shame as it was a really good deal but the customer service is shockingly bad!
hostime
26 Feb 16 #866
How do I get my free Netflix? I can only find options for Spotify or Now TV - I have Spotify, don't want whatever that other thing is - and am very distressed the Netflix option isn't easily available???
mankymanning to hostime
26 Feb 16 #869
How are you doing it?
I followed the link I got in the text, was asked to enter my number, did so, got a 4 digit code via text to continue. The resulting page had all four options on it.

Click on Netflix, you get taken to ask to login and it applies credit to your Netflix account
8eaker to hostime
26 Feb 16 #873
Christ, they told me just last night its definitely an option to get netflix.
esarty to hostime
26 Feb 16 #874
I've had the same problem - but only got Spotify and Sky Sports coming up. Have had numerous attempts over the last couple of days to get to the bottom of this and still no nearer it seems.
livreg
26 Feb 16 #867
Finally bit the bullet and went for this via TCB. It's tracked at £1 so have contacted them to query this. Will have 14 days to cancel this. Three offered me the AYCE everything with 12gb tethering for £20 but didnt need the minutes ideally wanted to stay at £15/month but they wouldnt budge for any tariff was basically the £20 deal or anything from the website. The netflix part of the deal is what swung it for me so if that has been removed I will be cancelling this.
anuprius
26 Feb 16 #868
Ordered this deal yesterday and collected sim from the store. Sim won't receive signal and when going into my Vodafone account online it says no services have been linked to my account ? (Maybe because they are still setting it up) ?? Any ideas guys? TCB hasn't tracked either ?? If I want to cancel all this thing, what do I do ? Can I just go back to the store and cancel this contract and direct debit ?
smitha
26 Feb 16 #870
Looks like their CS is crap. Had a similar experience.

Ordered online to collect from store, received email to collect. Store guy said they cant find the order despite me showing the emails from Vodafone. He wanted me to create a new order from the store, which I declined. Contacted them over phone, who said they have stopped people collecting orders from store (not even bothered to answer my query why they still sending emails to collect from store) and that he will send it via post, for next day delivery. Nothing came for three days, so eventually cancelled.

Saw the TCB cashback, ordered again online. No contact at all or confirmation email except for we need to check a few things more! COntacted them via chat, who said the order cancelled due to credit issue and asked me to ring. Rang them, who magically fixed everything and that my order is accepted. Its been two days again and still no sign of sim. Had an online chat, who said the order is complete and that i need to give a voice authorisation on 191 for it be delivered as it is a costly contract. Bizarre.

Such a shameful customer service.

Addendum (they address me as bro always via online chat!)
smitha to smitha
26 Feb 16 2 #881
Called the customer service, who said the order was cancelled due to credit issue and that they can get another one through over phone, without a credit check. I told them to shove it up their ...
mankymanning
26 Feb 16 #871
I've just found out that the PAC code I got from Three won't work. Possibly I have misunderstood what was said on the phone. Annoyingly they don't text it or send it, just read it out. Anyone know what they usually start with? It should be three letters followed by 6 numbers but I have one starting 8TG.. which is not correct...

Update: Found this thread:- http://forums.moneysavingexpert.com/showthread.php?t=1103757

Looks like I mis-heard
nuttyphilt
26 Feb 16 #872
It's HTG, not 8TG...
knack
26 Feb 16 #876
If I pick up a sim in a shop and put it in the phone without activating will it show me signal, including data signal? Thanks
esarty
26 Feb 16 #877
I've been told by Vodafone it was an option when I upgraded on Wednesday, then when it didn't come up was told over Online Chat " i am sorry, netflix is not a part of our subscription now", which when I queried was then told " i have added netflix on your account".

It hadn't appeared later that day so when queried again was told " I would like to inform you that we now , do not give the option of the net flix to every customer,we only provide that to selected customer, because of that you might not be able to see that option", to which I pointed out that it was offered when I took the upgrade, and was then told "I have checked and confirmed that it is added on your account. "

I checked later - it wasn't. So called CS, was told they had sorted it and would send me a new weblink which would include the Netflix option. They sent me the link - it didn't. Called CS again, was told that they would fix it and to expect a new email which would contain a link with the Netflix option within the hour, "although it may take up to 24 hours, or in some cases 48 hours". I am currently 26 hours into that 48, still no email.
knack
26 Feb 16 #878
Having asked that I don't know if I want to go with this deal after reading comments here and elsewhere.

Poor customer service is only a major problem if you need to use it - unfortunately it seems I'll have to use it from the get go with this offer.

There is a thread on MSE about people being called and offered a free tablet to thank them for their loyalty. What they don't say on the phone is that it comes with a new contract. Seems to be going two years after it was first complained about on the site. Pretty disgusting behaviour from Vodafone.

Edit: that people are having a problem getting Netflix and TCB tracking is also putting me off.
mankymanning
26 Feb 16 #879
Are you sure you got billed for £40? Mine says a £40 package too but when you download the PDF bill it shows a 50% discount being applied.
Eurochamps2004
26 Feb 16 #880
I guess I was one of the lucky ones.
I ordered online after going through quidco , but realised the cashback was better through TCB.
After I received my sim I put it in the phone and about a dozen texts appeared.
So I rang vodafone on 191 to cancel and gave the cashback as the reason, they offered me £60 credit to stay.
And because so many people seem to be having problems with cashback I accepted their offer.
Using one of the texts I had received I followed a link to the Enertainment offers, selected Netflix , signed in to my Netflix account and the voucher for £89.88 was applied to my account within a couple of minutes.

I just wish the galaxy s6 offer on O2 refresh had been this uneventfull.
8eaker
26 Feb 16 #882
So close to pulling the trigger on this, but after these comments I don't see this company are fit to trade in the uk.
The deal certainly is good (if you can get it).
I also took the payg 50gb sim to try them out and the data speeds in london are impressive compared to three, however, the 50gb failed to materialise and only have 100mb left of 500mb. Tried once to get this resolved with CS and failed. They gave me a link saying I need to register online account but the the link says "We're working hard to fix the issue, so please try again later." I'm sure its been the same for some days.
They registered for me on their side, but still no 50Gb and I have no details to login to account other than on phone with sim in.
With all this and the netflix scam, I think its time to walk away.

The cashback stinks of a dirty trick to get you to phone to lose the cashback. Netflix to intice you in, but not available when you try. Surely Voda are going to get in a whole heap of trouble for this, or more likely they will get away with it!
Magicrevolver
26 Feb 16 #883
I rang up and they assured me it would be £20 and the correct amount did come out via direct debit a couple of days ago. Even though when I download the pdf of that bill it still says £40 and no mention of 50% off! I'm hoping they get it right with the next bill.
mankymanning
26 Feb 16 #884
I wish I had popped out into town to check the coverage before popping my PAC code in the website. not getting any 4G or even 3G anywhere...most odd, the coverage checker says there should be 4G everywhere.
musical
26 Feb 16 #885
If you're unsure about customer service or signal, get your PAC off 3, sign up with Vodafone via Quidco or TCB and then check that you get Netflix, signal and cashback tracks. Then, and only then use your PAC. If you aren't happy, you can cancel with Vodafone in the first 14 days. 3 are going to charge you 30 days in any case from the date you ask for your PAC, so you might as well wait.

My experience buying this in a Vodafone shop was perfect. I later had £60 credited to my account to match the CPW cashback when I threatened to cancel and reorder, I'm getting billed £20 per month, Netflix credit of just short of £90, no problem with PAC, signal is great and I'm particularly pleased with indoor and rural performance in comparison with 3. I also think BT premium hotspots is a big plus for those who don't have BT Broadband.
mankymanning to musical
26 Feb 16 #888
Yeah wishing I had done that now :disappointed:
esarty
26 Feb 16 #886
So having spent around 2 hours over the last few days either on my phone to CS or Live Chat on their website I finally have got Netflix activated.

Even at minimum wage that would have got me a few month's Netflix subscription...
chazzawood99
26 Feb 16 #887
Ordered the deal online a couple of nights ago through TCB. spoke to someone on online chat who said that my sim card was ready to pick up in store, so I went down there and they had no clue.

I rang customer service who passed me around 4 different departments without telling me they were going to do so. Eventually someone told me that my order hadn’t completed and that they would order me a new one. They said it would be to pick up from store but the email says it will be delivered to my home address so I don’t have a clue what’s going on.....

Customer service nightmare and can only think that TCB won’t come through even if my sim card ever arrives.

Anyone spoken to anyone at Vodafone who knows what's going on?
loveboat1234
26 Feb 16 #889
Not sure what you are on guys, everything worked well for me --- got a pac code from EE, called vodafone, got 3 months free credit attached to my account to the value of £60, received SIM card 48 hours after, got number transferred 48 hours -- TXT Entertainment and received the link to Netflix, signed up and credit shows online - ready to watch movies..... got online account setup and downloaded Vodafone App on Samsung phone and everything just works--- 191 answered within 4 minutes with the right person understanding what I want and needed ( pac code ) and got TXT messages all the way to keep me posted on what was being done, when--- so thank you OP for posting this is a good deal, good signal and fast 4g ( ok EE is slightly faster but who cares, 23mb, 19mb ) it is all the same.
bigpappa
26 Feb 16 #890
So what's stopping someone signing up with TCB and then ordering the sim via Voda and when it arrives call up to cancel as CPW offering £60 cashback and get that discount added to your account instead of waiting for TCB which may not materialise.
imran to bigpappa
26 Feb 16 #897
Maybe when Vodafone check the account to process cash back it shows a discount has already been applied.
hostime
26 Feb 16 #891
I have my Netflix now - it took 2 live chats and 3 phone calls until someone (in India of all places) generated me a £90 netflix gift voucher!!!!!!!!!!
esarty to hostime
26 Feb 16 2 #893
To get my Netflix sub I had two Live Chats and a selection of telephone conversations with three different people in Scotland, one in India and one in Egypt. It's been a very trans-continental way to waste a few hours of my life.
bigpappa
26 Feb 16 #892
What if you do not have a Netflix account? Do you need to sign upto Netflix first?
WestMidlands to bigpappa
26 Feb 16 #901
U set one up with the link it give u son
DealJourno
26 Feb 16 #894
I cann't understand why some people are having problems. I haven't had to deal with CS as I am not porting my number until next week.

My sim arrived. Stuck it in my phone and put my 3 sim in my spare phone. Had to restart and force 4G on the phone, but it's spot on.

I got a text to select the free service, so I chose Netflix. It linked the email I used for my order with Voda via TCB and credited that Netflix account with £89.

All seems to be fine. I just need to keep an eye on TCB to see if they track the £84.
rachelandgromit
26 Feb 16 #895
Well my SIM has arrived, contacted agent on chat to see if I could get my Blue Light discount of 20%, verified work email etc.... and he has applied the discount to my account apparently. As yet though, I've not put the SIM into my phone as I'm waiting to see on the TCB and haven't got my PAC code yet. So, without the TCB it is so far costing £16 per month.....
imran
26 Feb 16 #896
Have TCB said why the cash back is tracking at a lower amount or not tracking at all?
rachelandgromit to imran
26 Feb 16 1 #899
They said it was fairly normal but then when I asked how long it would be before it would go up this was their reply "I believe it is likely it will take longer than two weeks to become confirmed as it needs a validation period to pass first before this happens. It certainly is a good sign that it has tracked and is tracking as we would expect at the moment".
bigpappa
26 Feb 16 1 #898
I would rather get the discount confirmed off vodafone than from TCB so wouldn't mind taking this as I am a Three customer who has received the dreaded letter of we are offering you a great deal at double or triple the price.
imran
26 Feb 16 #900
Yep I agree, I rather Voda just credit my account with £60 then have to chase up TCB. What if after the validation period they suddenly decide not to pay out, it could happen.
DealJourno
26 Feb 16 #902
If they decide not to pay out they'll get a call from Watchdog or Moneybox.
Splashmo
27 Feb 16 #903
Cashback is never guaranteed, tho. So I would never factor it into the overall discount.

That said, I have never had TCB let me down, but Vodafone seem to be the sort of company who will do anything to get out of paying.

In this case it's obvious they allowed cashback for this specific deal to counter CPW. This was done to remove any bargaining power from the customer, and enable them to try and get out of paying. For example: All these mysterious orders that don't work via the referral link, but magically go through when they ask you to ring them.
Slick Rick
27 Feb 16 #904
As well as telling me my PUK code over the phone, 3 sent me a text containing the code.

If 3 had offered me the same deal I was on, The One Plan, for £20 I would definitely have stayed with them. I've noticed others on this thread were offered all you can eat everything for £20, but I wasn't offered either of these deals, so I'm with Vodafone now, my number ported over yesterday.

I've done speed tests at home, and where I work, and Vodafone speeds are better there than 3's in both places. I managed to get the NOW TV deal that other don't seem to be getting.
newfoundglory
27 Feb 16 #905
Yeah, to be honest i'm beginning to wonder if voda even bothered to credit check me. Still waiting on Experian, but there is no evidence yet they did at Equifax or Callcredit. I also got a free credit score report and its basically excellent, 5 out of 5, right near the top end, "highly unlikely to be refused for credit and can take advantage of the best deals in the market place".

A lucky escape from a vodafone nightmare i think.
8eaker
27 Feb 16 #906
Well, despite my concerns, I've pull the trigger and applied. Not sure If I've been successful yet, but nothing to suggest I haven't.
However, if TCB doesn't track of Netflix isn't available I will cancel 13 days from now. No question. I will not port my number in until all is well and in place. Let the fun times begin ;-)
pauljcarr
27 Feb 16 #907
Just for info, Vodafone use Experian apparently so see what they tell you. Of course, none of the credit reference agencies can tell you that much as all they do is provide info to the retailing company - Vodafone in this case - who then apply their own criteria to determine whether they want you as a customer or not.

It is almost amusing that I can get a substantial mortgage, sizeable car loan, operate these and all utility bills throughout my adult life without a blip, and Vodafone thinks that I am not worth the risk for a £240 SIM contract. Actually, it's almost insulting.
imran
27 Feb 16 #908
Thought I'd give it a try, filled in all my details and got the following error: "Sorry, but we can't sell you a Pay monthly product at the moment as your existing bundle uses up your monthly credit allowance. Your current vodafone credit limit is £0.00. You can still buy Pay as you go products."

Apparently I failed the credit check, which is very odd - My credit report says my rating is excellent so don't know whats going on there. Got passed around a few people, its being escalated - he said I can put it through over the phone which I didn't want to try as I would get zero cash back.
newfoundglory to imran
27 Feb 16 1 #910
Welcome to the club!
Taylor1892
27 Feb 16 #909
Upgraded to this - Thanks OP. Anybody have any success with the 20% discount via work? (advantage scheme?) I'm aware you can't dbl discount. Hope I get lucky!
imran
27 Feb 16 #911
Thanks, they're really incompetent on the phone spent a while trying to find my account.

Was going to give CPW a try but the entertainment pack is only valid for 6 months.
Slick Rick
27 Feb 16 #912
Sorry for quoting myself, but I got that wrong. I forgot I had my phone logged into my VM broadband when I did the test at home.

Vodafone are still much better in the area I work, but 3 are much better where I live.
8eaker
27 Feb 16 #913
Exactly the same here. But need speed more at at work than at home ;-)
Slick Rick
27 Feb 16 #914
Same for me.

I tether my phome to my tablet while I'm waiting for a job to come in, so I can surf the net, or watch Netflix, or Now TV etc.

My home broadband is with VM, so I don't use my phone to surf the net there, and if I wanted to I could just hook it up to my VM broadband.
imran
27 Feb 16 #915
I ordered a PayGo sim earlier this week which just got delivered. Popped it in and disappointingly only get 1 bar 3G and no service everywhere else. Will have to look at EE instead!
Xaar
27 Feb 16 #917
I just ordered a second sim on this offer, but processed it through the wrong browser window so TCB didn't track (opened TCB via Chrome, but placed the ordered via Firefox).
Would a missing cashback claim work?
I tried re-ordering again but it failed saying i'd reached my limit (vodafone).
Not sure how best to proceed.
Splashmo
27 Feb 16 #918
No.


Accept you lost the cashback, and either keep the sim or cancel it.
mankymanning
27 Feb 16 #919
Man, what a faff. So it turns out I should not have believed the coverage checker which showed good 4G signal inside and out where I live from VF. There is no 4G and barely any 3G. Spoke to VF guy in the shop who basically shrugged and said "yeah it's not very good in the town centre, I don't think anyone has 4G here do they?". Yes mate, Three do, I've been on it for a year.

My fault I suppose for not trying a PAYG SIM first.

Rang VF customer service an a guy has told me he is raising a request to cancel the PAC and it won't go through. I guess I'll find out on Monday. I can't stay on this so I guess I might end up losing my number.
Xaar
27 Feb 16 #920
Decided to cancel it and re-order via my wife. Still not showing anything under TCB, but I know I did it correctly this time round at least
suppers_ready
27 Feb 16 #921
I ordered this deal on Thursday, it was delivered on Friday, and up and running inside 10 minutes.

I got the text for the entertainment deal and all four options were showing (I went for Spotify)

TCB has tracked at £1, but it does say clearly on the listing for this deal on TCB that it tracks in 24 hours and will be confirmed within a month, and payable in 30 - 60 days.

All gone very smoothly for me, had no need to contact CS and see no reason why TCB shouldn't payout. It's not unusual for TCB to take a few weeks to show at the amount advertised.
Godsnafu to suppers_ready
27 Feb 16 #930
I'm pretty much the same, ordered yest. Picked it up in store today and have it working with niceee speeds and the entertainment SMS to choose from (still to do that).
Topcashback has tracked at £0, am I right to not worry about that for a couple of days and see what happens?
mankymanning
27 Feb 16 #922
what happens if I cancel in the 14 days to the netflix I already applied?
xtra_time
27 Feb 16 1 #923
really . i ordered on thursday and apart from the initial email order confirmation i have heard nothing else- how can it be do different for everyone
suppers_ready
27 Feb 16 #924
I wish I could help, but I don't have a clue tbh. All I can say is that it went very smoothly for me. I hope you get sorted soon.
subunit
27 Feb 16 #925
anyone know when topcashback pays out?
8eaker
27 Feb 16 #926
MInes not showing from this morning either yet. Despite their own stats saying tracks within and hour, there is this quote on TCB site:
"Unless otherwise stated expect transactions for this retailer to appear within 24 hours. Transactions are usually confirmed within a month and should become payable within 30 - 60 days after the event date, unless otherwise indicated on the Avg Payment Speed Statistics."
charliewashington
27 Feb 16 #927
got my sim today thanks
noelsolutions
27 Feb 16 #928
Ordered hope to get Netflix if not will cancel within the 14 days. Currently on 3 £13.00 for 8GB unlimited everything else rolling month contract. If Vodafone all works out will port my number in fingers crossed. TB shows
Retailer Clicks Total Spend Total Cashback Current Rate
Voda 5 £0.00 £0.00 Up to £84.00
WestMidlands
27 Feb 16 1 #929
Just managed to get the VEA sorted via Customer support. They promised before I joined up so I showed them proof.

I've now: £80 credit on my account and with the discount £16 after the four free months. Works out to:

15*9 = £135.

Not bad
anuprius to WestMidlands
28 Feb 16 #934
Hey,

How did you get VAE offer applied? As I've called and they said that they cannot apply to this plan as it's already 'ON DEAL' ?
8eaker
28 Feb 16 #931
How long did it take to show up on TCB? A little over 12 hours for me and nothing showing yet. Does say allow 24 hrs, but get the feeling most are tracking something (even £0) pretty quickly.
WestMidlands
28 Feb 16 1 #932
http://i.imgur.com/UqzqRHT.png

Just did this speed test. Located in the b91 area of Solihull, w mids. About .5 mile from the town centre.
spencer24 to WestMidlands
28 Feb 16 #933
That's super fast I get half that near me in Nottingham but I'm not complaining
Splashmo
28 Feb 16 1 #935
Today's the last day of TCB folks.
bunkum100
28 Feb 16 #936
Sorry if it's already been mentioned but does this tariff allow tethering? I can't seeing anything about it on the mobile site

Edit: stupid me, just read the op again
Splashmo
28 Feb 16 #937
Be happy you aren't living under a mobile mast :man:
a_1
28 Feb 16 #938
I ordered through TCB on Friday to pick it up from a store. Received all the emails including the confirmation to pick it up from my local store the next day. TCB didn't for more than 18hours so I decided to lodge a claim.
I picked up the sim yesterday (Saturday), put it in phone and it hasn't activated yet (Sunday). I rang the customer services, a lady in the USA said the account is under someone else name (previous owner that had the same number) and I will have to wait 48 hours. I got fed up so I told her I just want to cancel. She transferred me to the cancellation team in the UK, the guy said the same thing and I will have to wait until the sim activate to cancel. He then transferred to another team (Caribbean), at first he wouldn't even listen to me because the account is still in the previous owners name. I explained to him that I just want to cancel and he said he can't do anything until the sim activates.

I am just thinking of ordering it again though TCB, hoping it tracks this time.
Godsnafu
28 Feb 16 #939
On the same day (within 12 hours). It still says £0 on a status of pending.
iceboy
28 Feb 16 #940
Tried ordering but its keep saying:

"Sorry, there's been a problem
Sorry, we were unable to get your account details. Please try again."

Tired it many times but it wont pass that page. Doesn't even mention the reason or provide any number to call. Wth!

EDIT: Never mind... Just went through normal on a different browser with different card details.
spencer24
28 Feb 16 #941
I am happy thank you very much! as it says in the post I'm not complaining!!
teerex
28 Feb 16 #942
Finally decided to take this in place of my Three One Plan. Passed credit check and got confirmation emails to pick up sim in store.
TCB hasn't tracked yet but only ordered about an hour ago.
mrmaniac
28 Feb 16 #943
Is the 20% discount working for everyone else? Can't seem to get it to work on mine?

EDIT: Just called them and they say NHS discount can't be applied on top of the 50% discount already on the sim. Has anyone else managed to get it to work?
bunkum100
28 Feb 16 #944
Just signed up for this, didn't have any problems others have had. I notices TCB had gone down to £80 from £84 earlier today, bit disappointing but can't complain too much.
spencer24
28 Feb 16 #945
I'm not under a mast and I am happy and for your information If you had took the time to read the post properly it says "I'm not complaining"
Splashmo
28 Feb 16 1 #946
Calm down. It was a joke.

....but feel free to post the same thing a third time. The internet needs more riveting content.
DancingMatt
28 Feb 16 #947
I've just been refused on credit check grounds. Nothing wrong with my credit rating, what's more I actually tried to buy it as a business customer with my own Limited Company. I'm astonished and really annoyed that it didn't work.
newfoundglory to DancingMatt
29 Feb 16 1 #950
Don't feel bad. I got my experian credit score free thru the Barclaycard site... Got a whopping 962 out of 999 and I was still rejected by voda! Probably wasted 2 quid getting my report sent to me.
spencer24
28 Feb 16 #948
Hey the reason it was posted more than once is due to the dodgy app that sometimes let's you post sometimes doesn't . Then sometimes let's you post but doesn't let you read what you have said so you assume it didn't post hense why the repeated post
lookingforadeal
29 Feb 16 #949
Did anyone order over the week-end and their topcashback not tracked yet? Ordered Saturday evening, no email yet from topcashback.Selected to collect my sim from the local store, but the order was done wholly on-line.
8eaker to lookingforadeal
29 Feb 16 #952
yep. Saturday morning and not tracked. another transaction I did on Saturday after voda tracked ok
teerex to lookingforadeal
29 Feb 16 #957
Yeah, I ordered yesterday afternoon but no confirmation from TCB. I did wonder if it was because I used the edge browser but it seems others have the same issue.

I'm really considering cancelling the order as the cash back is what really makes it a must have in addition to the Netflix sub.
dizzer
29 Feb 16 1 #951
£85 Quidco whayhey!!!
Splashmo to dizzer
29 Feb 16 #955
Voda deal ends in 3 days, but Quidco offering the cashback for 6? :man:
lookingforadeal
29 Feb 16 #953
Thanks, hopefully they'll track today.
bunkum100
29 Feb 16 #954
Ordered last night and no TCB tracking for me yet either.
fossman
29 Feb 16 #956
I got 12 months free Spotify with my current Vodafone contract that ends at the end of April, if I take out this deal can I wait until the end of April to sign up to the free Spotify again?
8eaker
29 Feb 16 1 #958
let's keep updated on tcb on this thread if we have to raise missing CB claim outcome. see if we All get same rejection reason or success. would be interesting if nothing else
bunkum100 to 8eaker
29 Feb 16 #960
Good idea, stats on TCB say tracking speed is usually less than an hour for Vodafone.
livreg to 8eaker
1 Mar 16 #996
Received my sim via courier and was already active. Phoned them and gave them my pac. Raised a cashback claim with TCB as mine tracked but at £0.00 bit they've put it 'on ice'. Had an email with all 4 options for netflix etc and netflix has been credited with £89.88. Fingers crossed TCB pays out now.



I'll definitely be updating my cashback progress on here.



I got that banner and took screenshots.
fraxos
29 Feb 16 #959
Has anyone actually had luck ordering this over the past couple of days? Every time I try to do so, either through TCB or Quidco, I am getting an error on Vodafone's website...
8eaker to fraxos
29 Feb 16 #961
expected but seem to have had no problem ordering other than tcb not tracking. got a mail this morning mentioning my new mobile number so all seems good. I ordered sat am
lookingforadeal
29 Feb 16 #962
We could try asking topcashback on their twitter feed?
bigpappa
29 Feb 16 #963
Quidco over Topcashback anyday of the week.
teerex to bigpappa
29 Feb 16 #965
I regret using TCB now but too late. I usually use quidco and can't understand why I decided against it on this occasion.
fraxos
29 Feb 16 #964
I think the problem is not TCB but rather Vodafone itself. It seems that they are employing some form of trick that stops cashback-driven orders from going through online...
mikejones1999
29 Feb 16 #966
Given the information that we have been provided by the merchant we would expect to see this become payable around the end of May, this is based on the payout speed of previous transactions made with this merchant.

I am not able to provide you with a concrete date as to when you will see this transaction progress to confirmed and payable as this is something that the merchant does and we have no control over.

Could I kindly ask that you allow this to continue to progress?
i got this today

so how do i know if its tracked at £1
mikejones1999
29 Feb 16 #967
Money, they were paying higher CB
teerex
29 Feb 16 #968
Going to wait for a few days to see if it takes (bearing in mind the offer ends in a few days!). If nothing comes through by Wednesday then I won't bother picking up the sim and just cancel within the cooling off period.
teerex
29 Feb 16 #969
I thought someone said quidco matched the same amount ie £80?
Splashmo
29 Feb 16 #970
Nope. They were not offering any cashback on the deal until today.
lookingforadeal
29 Feb 16 #971
Tweated topcashback, if others can do the same maybe will be looked into faster
8eaker
29 Feb 16 1 #972
duly tweeted tcb
teerex
29 Feb 16 #973
Tweeted too now. Fingers crossed
8eaker to teerex
29 Feb 16 #977
Lol, I wonder if Vodafone have robots on their twitter account. I included them in my tweet to TCB and got a quick reply from Vodafone 'So we can take a look at what happened, please contact Live Chat'
Something tells me a real person at VF would say nothing to do with them, contact TCB. From my experience TCB don't often tweet back :-(
lukeburtonavfc
29 Feb 16 1 #974
If you want to try and bag a free month of netflix, sign up as a new customer to get a free month trial and then go through the vodafone entertainment pack and add it on to your new netflix account... 13 months of free netflix!
mattr
29 Feb 16 #975
Bought via Topcashback yesterday evening - nothing tracked. If it doesn't track properly, I'll cancel the contract. Anyone had it track yet?
mankymanning
29 Feb 16 #976
(sigh) well despite two separate people saying my PAC wouldn't go through it has and I am now transferred over to Vodafone for better or worse. I guess I am staying or losing my number.
mankymanning
29 Feb 16 #978
Anyone know how to enable the 2 months unlimited data?
jackthabiskit to mankymanning
2 Mar 16 #1056
its automatically active, download the vodafone app and you will see it there
Splashmo
29 Feb 16 #979
Isn't it automatic?
spencer24 to Splashmo
29 Feb 16 #981
yes it's automatic
a_11
29 Feb 16 #980
Further to my yesterday's comment, TCB still hasn't tracked (bought it last Friday).
The sim got activated today, got the Netflix as well. Everything working fine apart from the TCB.
If the TCB doesn't track then I will cancel the contract on the 14th day!

Also, whats everyone tweeting to TCB? As far as I know, if the TCB shows that it has tracked your order when you order it, its Vodafone who are trying to not pay the cashback.
bunkum100 to a_11
29 Feb 16 #982
I guess to see why no-one appears to have had their order tracked, which is very weird.
8eaker to a_11
29 Feb 16 #988
I just said there seems to be a large number of people that aren't seeing tracking from Vodafone over this weekend for the £20/20Gb deal. Is there any problems?
I don't expect they will reply though.

As I'm sure most others are well up to speed with the pitfuls and procedures to maximise tracking chances (clearing history, turning off ad blockers etc), I think it would be interesting to keep each other informed of progress over the next few weeks if raising a missing claim. See if we all get the same excuse/outcome. Don't blame those cancelling if not tracked within the 14 days though. That alone might spark VF to credit accounts etc, but we'll see.

So, so far, no-one over this weekend including Friday have had TCB track? Please step forward if you have tracked TCB since Friday for this deal. Not sure if no-one tracking gives me hope or not tbh.
silver_lining
29 Feb 16 #983
I ordered this yesterday afternoon and it hasn't tracked on TCB yet.. I chose TCB over quidco as i've had problems with purchases not tracking through quidco and then claims being declined.
anuprius
29 Feb 16 #984
Ordered on the 25th, picked up from the store. Apparently my order got 'stuck in the system'. Up until today my sim won't receive signal. Customer service is terrible... And I cannot cancel my contract as well, as it has to receive signal first.. As soon as it does = straight cancellation and never ever Vodafone again! Customer service is a joke
knack
29 Feb 16 #985
Decided to go for this in the end but my TCB has also not tracked. I know cashback is never guaranteed but in this case I wouldn't have bothered if I'd known it would not track - there's still time for it to track, of course.

TCB ask to users to wait 7 days before submitting claim:

"Although they can show within hours, transactions can take up to 7 days to appear on your account. Could we ask that you make sure to allow this time before getting in touch?"

Did everyone else see this banner on the Vodafone website after clicking through from TCB?

http://b.monetate.net/img/1/389/199924.jpg
lookingforadeal to knack
29 Feb 16 #987
I didn't see the banner as placed order from mobile, just tried again and there is no banner.
acb23
29 Feb 16 #986
hot - ordered
Has anyone had quidco cashback track (currently showing at £85 as of today)?
r4do to acb23
3 Mar 16 #1090
Did you get the cashback? Still showing 85£ on quidco.
pauljcarr
29 Feb 16 #989
How long does it take for an order to go through? My wife ordered at 18:14 and got immediate acknowledgement by email. However, the email states that details of the order need to be checked and Vodafone "will be in touch shortly with an update". That was 5 hours ago and nothing since......
8eaker
29 Feb 16 #990
I got a flurry of emails within a few minutes of each other shortly after checking email. One to say delivery method, other to say account opened, account updated. All probably within 5 mins of each other. Then a couple this morning (2 days later) about using abroad and content settings.
pauljcarr to 8eaker
29 Feb 16 #991
Thanks for the reply. Yes, she got 4 emails - 1 re opening of the online account, 2 re change of email address (although it was a new registration), and one then advising that the order details need to be checked..... From reading on this thread though, Vodafone's processes and systems are utterly appalling.
Splashmo
29 Feb 16 #992
Didn't a few people state Vodafone tried to say orders had failed, so needed to be completed over the phone? Thus voiding TCB cashback etc.

Maybe I am misremembering, tho.
pauljcarr
29 Feb 16 #993
@Splashmo that's exactly what some posters have said. If that happens, I think she'll not proceed with it though as at £20, it is not better than other offers.
Splashmo
1 Mar 16 #994
The one reason I have not taken the deal, is that I just am not confident of cashback being paid out. It would probably work out fine, but going to wait to see what Three or EE offer down the line.
WestMidlands
1 Mar 16 #995
I managed £80 cash back and the VEA discount at 20%
8eaker
1 Mar 16 #997
I'm not sure, but if it fails, I think you get an error message? I'd sit tight for a day or two first. But you are right, they seem rather shambolic. Clearly says phones will be delivered DPD, and sim only by royal mail. Seems my sim arrived this morning via DPD.
bunkum100
1 Mar 16 #998
My sim is out for delivery by DPD too
Gnasher2013
1 Mar 16 1 #999
When I collected my Sim in store I was told that Vea discount could not be applied as sim was already discounted, if others have managed, would they care to share how?
Gabriel959 to Gnasher2013
1 Mar 16 #1005
Yes, would be good to know. I also applied online and received a message saying it was not possible.

My Cashback with Quidco tracked successfully at £60 and in fact it has already paid (well done Quidco!) so well pleased with that.

Not too fussed about VEA as after Netflix discount and Quidco I am going to end up paying £90 for the year which is very good.
iwana
1 Mar 16 #1000
hi guys, so i ordered the sim on Saturday and got a text that the sim should be delivered today. However i didn’t order through TCB, can anyone tell me how much money in losing? Should i cancel the sim and order again through tcb?
bunkum100 to iwana
1 Mar 16 #1001
TCB was £80 but now it's down to £50.50
teerex to iwana
1 Mar 16 #1002
I don't think there's any cashback offer now for this deal. There was one for £80 which expired on Sunday but it didn't track for some of us. I really don't think it'll pay out so, if Three offer me the £20 deal, I might cancel this and stay with them.
8eaker to iwana
1 Mar 16 #1003
TCB deal has finished now, but was around £80-84 although it seems no-one over the weekend got it tracked.
Quidco apprently doing £80 ish currently.
Problem with cancelling is that you have taken a hit on credit score once, so may not work again. If I were to try that, I think I'd order new one first, then cancel first one if second one goes through.
Godsnafu
1 Mar 16 #1004
I ordered this last week (Tues or Wed), when the site advertised the £84 return. It's tracked the purchase but at £0. I may try and email them in the next day or two... But I doubt it'll do me any good.

I'd be keen to hear if anyone got the £84 cash back?
8eaker to Godsnafu
1 Mar 16 #1006
Its not uncommon to track low initially and uplift later. You're ahead of a lot of us who haven't had any recognition on TCB; not even £0 :-(
lookingforadeal to Godsnafu
1 Mar 16 #1007
When did it track?
Godsnafu to lookingforadeal
1 Mar 16 #1015
Same day (26th/Tues) by the looks of it. It's pending at £0 on that date on TCB site, but I've not used it before so unsure how it all works.
iwana
1 Mar 16 #1008
Hi, i am just about to order through quidco. But it says -
£75for 12 month SIMO contracts of £17 and £22.

Is this the one you chose ?
Thanks in advance
Coreydeals
1 Mar 16 #1009
No, there is a one specific for this deal listed as " Take out the £20 per month SIMO tariff and enjoy 20GB of data " click the link on that one. On mine it is listed as the first one under: Voucher codes & offers
Splashmo
1 Mar 16 #1010
That £50.50 cashback will NOT track. Confirmed by TCB.
iceboy
1 Mar 16 #1011
So annoying. DPD tracking shows the sim as delivered and signed for by myself. He either thrown it out of his van or didnt bother. He used my surname as the recipient. New sim will be delivered on Friday... I guess my contract dont start until then, so i can have 14 days cooling period starting on Friday...
nabbers25 to iceboy
2 Mar 16 #1038
I think there is something wrong here, I have exactly the same issue
fraxos
1 Mar 16 #1012
Am I right in assuming that the £60 you refer to was through CPW? If so, it seems that's the only sure way to get the cashback paid...
Gnasher2013
1 Mar 16 #1013
How easy is it to cancel? Do I need to have activated the sim first? Cashback not even showing on TCB after 4 days, don't really have a use for Netflix etc, so without cashback the deals not as good as it could have been, yes I could wait to see if Cashback shows on account, but the 14 day clock is ticking!!
iceboy
1 Mar 16 #1014
Maybe we should al re-order through quidco. Another credit check but if it passes, why not?
Else, it seems that i will stay with 3 at £20 everything unlimited offer..
iwana
1 Mar 16 #1016
Thanks!! Just completed the order. do you know when it should appear in my quickco account ?
Coreydeals
1 Mar 16 #1017
It should show on your account in the next 6 hours, and payment for me is showing May if all is confirmed. (Based on if I was to order it right now).
bunkum100
1 Mar 16 #1018
Fair enough, I didn't look too hard at the TCB page, just assumed that general rate would apply.
8eaker
1 Mar 16 #1019
Had a reply from TCB and they are going to look into it. Referred them to this thread. Hi TCB :-)
s1b
1 Mar 16 #1020
8eaker,

Could you tell us what you asked them and what they replied? Thanks.
pauljcarr
1 Mar 16 #1021
So by way of update, my wife contacted VF via live chat to see what had happened to her order. They said there was a technical fault with the order and offered to take it again over live chat. She declined, mainly as it would impact on cashback, and reordered via Quidco - again the same "details" message, so she decided to leave it. An hour later, she got confirmation of her first order, and two hours after that, confirmation of her second!

For now at least, neither have tracked on Quidco, so we shall see how that goes.......
screamingninja
1 Mar 16 1 #1022
I had same via quidco and tcb. Neither of the orders actually went through fully. Good luck with yours :smiley:
Lewisjames
1 Mar 16 #1023
I have only ever used quidco, but tcb lured me with its great rate. My tcb says vodaphone pending £0.00 does this mean my purchase has tracked and will change to the correct amount soon?
I ordered Friday tea time, sim arrived today.
nabbers25 to Lewisjames
2 Mar 16 #1037
mine is the same.
fraxos
1 Mar 16 #1024
Well, Vodafone are unbelievable! Whilst they botched my first direct order when I tried to order via CPW they actually declined my second order on the basis it failed the credit check. This is despite having, according to Experian, a near-perfect credit score!!!! So they have certainly lost my business...
uksurfer to fraxos
3 Mar 16 #1071
Yes, same applied to me.. Vodafone advised its because 2 credit checks have been made within 90 days.
teerex
1 Mar 16 #1025
No response from TCB so I've cancelled the order. Will try again with Quidco. In the meantime, I've requested PAC from Three. They didn't offer me the £20 retention deal
knack to teerex
1 Mar 16 #1026
Did you ask for it?
teerex
1 Mar 16 #1027
In a roundabout way. I mentioned the Vodafone and BT deals and they offered 600 mins, U/L texts and 8gb data for £16 but I didn't want it. Some people have said they were called back after getting their PAC. I'm going to reorder the Vodafone deal via quidco anyway. Fingers crossed lol
bobby-gg
1 Mar 16 #1028
Well I got my letter from three today and decided to go to Vodafone on this deal, but I've spent the last 4 hours online trying my best to order it without success, the site keeps crashing, I'll try again tomorrow but think that Vodafone have lost my business and looks like I'll be sticking where I am
RJC1980
1 Mar 16 #1030
Just signed up for this over the weekend and received my sim card today, checking my account shows my first bill as £40 - does this change once my account is fully up & running.
Gabriel959
1 Mar 16 1 #1031
Yes, that is the one I chose. Quidco sent an email saying that they were going to speed things up for me so they were paying this out of their own funds, which is nice.

https://lh3.googleusercontent.com/-7u9sD6dBFOA/VtYMpYwqwVI/AAAAAAAAH_0/kz1u6_9uFuQ/s974-Ic42/Capture.JPG
meanmoose
1 Mar 16 #1032
Signed up but got an error trying to log in ?

http://s12.postimg.org/snotcfscr/Screen_Shot_2016_03_01_at_10_04_43_PM.png
spencer24 to meanmoose
1 Mar 16 #1034
I had a similar problem I resolved it by creating a new account not trying to log into an existing one
knack
1 Mar 16 #1033
Thanks - I'll be calling soon and need to make a decision about what to do. If only the cashback had tracked already.
Slick Rick
2 Mar 16 #1035
When I phoned up for this deal, the girl from Vodafone offered me two months free. I received an e-mail saying £20 would be coming out of my account straight away, and another in early March.

I phoned Vodafone yesterday to ask when I'd be getting the two free months, and the girl on the line said the girl who offered me the deal hadn't put anything in her notes. She said she would ask her manager to check the recording of the call to find out if I was offered the two months free, or not.

As I was definitely offered this deal, I'd imagine I'll still get it, but if anyone if offered a discount from Vodafone, I'd advise them to say to the guy/girl from Vodafone to make sure they leave a note of it in their records.
nabbers25
2 Mar 16 #1036
i ordered last Wednesday supposed to be delivered by dpd on Friday, and still nothing. Spoke to Vodafone on Monday and they advised the order has been successfully delivered. they have sent one out again and still nothing. shocking service already
Splashmo
2 Mar 16 #1039
Interesting for all those who went with Quidco via their Vodafone cashback page....

http://i.imgur.com/cQMtNZh.png
smitha
2 Mar 16 #1040
Thank you for your message about Quidco. It is best to go via quidco and get the 60 GBP cashback from Carphonewarehouse. Juts wondering if I will get the Netflix/Spotify if I buy via carphonewarehouse
teerex
2 Mar 16 #1041
Well that's just false advertising! Quidco can't advertise a cashback rate then turn around to say they won't honour it. Too much hassle over this Vodafone deal tbh. Hope Three offer me something to stay as I think I've had it with this.

My second order via quidco is "pending". So unlikely to track or pay out anyway. What a shambles.
8eaker
2 Mar 16 #1042
That is shocking if true by Quidco. TCB actually had a clearly advertised 20Gb £20 section for £84 cashback and a button next to it. If TCB\Vodafone try to say this is not the case, then someone should get in mighty deep water.
Does anyone have a screenshot of the TCB offer? Its very clear and feel a very interesting story unfolding here.
I love Quidco and TCB, but if there is any misleading advertising, then there needs to be so tough questions answered. Maybe the blame lies with Vodafone for offering up the deal to TCB/Quidco (I find this more likely than the cashback sites themselves).
On paper, its a cracking deal without CB, but it takes the edge off it and is very deceitful.
Splashmo to 8eaker
2 Mar 16 #1043
It's not the best is it? I thought I would double check before taking the plunge, as had talked myself into going for it finally, but was worried about Quidco as they didn't specifically mention the deal in the rates section like TCB did.

Turns out it's a good job I did. £20 a month is still a good deal for everything you get, but more than I want to pay on a monthly tariff at the mo. Hopefully this helps others in the same situation, who may want to cancel their orders in light of the above.



The TCB deal should be fine, as they had it all clearly setup. It's only Quidco, our overlord and master on here, who could be seen as being a bit sketchy. Legally they are perfectly ok, but the page does seem set up in a way to possibly mislead people.


Yes you will. It's part of the Red bundle. If you check out the more info on the offer page on CPW it shows:

http://i.imgur.com/mH1AtsE.png
leeeastham to 8eaker
3 Mar 16 #1089
We have a screenshot form just before we placed two orders (on different accounts for different people); I'll post it up when I get home. I stupidly didn't get the screenshot of the final pay page that shows the topcashback banner on the Vodafone site.
markamericana
2 Mar 16 #1044
My Quidco tracked and has paid out already (£40) which is the fastest I've ever had from them, and Netflix credit went through fine too. Vodafone did however screw up my first bill, which is for £40. I had to ring them and will get that as credit on my next bill apparently, it does say on my Vodafone app it's £20 a month - not sure how they can mess up something automated but got through to customer service very quickly so hopefully all OK now.
Xaar
2 Mar 16 #1045
you're **** me.. I just cancelled my previous TCB order as it hadn't tracked to order via quidco instead.. what a joke
noelsolutions
2 Mar 16 #1046
I have just had a long chat with online team. Has been a mess £40.00 first bill in the app shows payment due in 8 days.
No Cashback through TCB, Now after what I thought was sorted shows £20.70 (This includes your £30.00 monthly bundle and any additional chargers) If I view current summary I see a discount of £-9.30 I don't know what is going on with Vodafone.

I thought the bill was £20pm or £40pm with a 50% discount for 12 months.
Gnasher2013
2 Mar 16 #1047
Netflix etc only 6 months with CPW?
Splashmo to Gnasher2013
2 Mar 16 #1050
I think that's a mistake. 12 months Netflix and Spotify, but it was 6 months on Sky....I think.
RJC1980
2 Mar 16 2 #1048
Image from TCB:
http://i.imgur.com/qzrfIBE.png?1
oom
2 Mar 16 #1049
Hi, I am a bit confused. Is quidco tracking (paying up) on not? I signed up last night and so far nothing is showing in my quidco.
bigpappa
2 Mar 16 #1051
I have just chatted to Qudico they are saying its £75. But they say it is for new customers so if you have ever been with Voda before they could decline.
xtra_time
2 Mar 16 #1052
still waiting on my sim 6 days later
paultrademark
2 Mar 16 #1053
Well my missing cashback claim with TCB has came 'off ice' and is now showing 'Ready to Submit', am giving it a couple more days then going to call Vodafone and ask them what is going on.
I've got 7 days left of my 14 day cooling off period, and will cancel it if they are not going to pay out.

Shame, as it's been smooth so far for me, first Vodafone bill out and is correct at £19.31 (24th Feb - 23rd Mar), and got a great signal both inside and out and about in Nottingham.

I did screenshot this when it went through, that's all I have as proof well apart from giving TCB all the purchase/order details as requested, but who is to say they will even pay out anyway!

http://i64.tinypic.com/30at9o0.jpg
bigpappa
2 Mar 16 #1054
How many are new customers or returning customers?

Cashback is a grey area where terms and conditions live.
8eaker to bigpappa
2 Mar 16 #1057
I've never had an account with them. Last week I got a payg (which didn't track either!) to 'test drive' before committing to contract
RJC1980
2 Mar 16 #1055
I did have a account with them 2 years ago :stuck_out_tongue:
Just called up and they are putting a credit on my account, hopefully next month should be £0.
8eaker
2 Mar 16 #1058
You called about missing cashback and they put credit on your account? Did you threaten to close within the 14 day cooling off period?
RJC1980
2 Mar 16 #1059
Sorry, this was for the full price they charged me rather than the £20 per month, they needed to add a 50% credit. :disappointed:

I will wait until the 7 days is up then chase for the cashback.
knack
2 Mar 16 #1060
Sorry I know it's been mentioned but don't have time to go through thread just now. How long should I expect to wait for Netflix etc. text? Thanks
8eaker to knack
2 Mar 16 1 #1065
I got my sim yesterday and the txt was there within a hour or so after inserting into phone. Haven't activated it yet as wondering what happens if you do activate netflix, the credit for a year goes on your netflix account and you then try to cancel within the 14 days? Do you have to pay it back? You can't uncredit the netflix account I presume?
iceboy
2 Mar 16 #1061
Anyone knows when the contract starts? Is it from the day the order was placed or does it start when the sim arrives? Waiting for the sim and 4 days already passed...
smitha
2 Mar 16 #1062
Does anyone know if I can add Netflix credit from two accounts to one netflix account? Myself and my other half are moving to Voda, hence asking. Thanks
livreg to smitha
2 Mar 16 #1063
I don't see why not. When you choose netflix and click the link use mobile network ie not WiFi and then it takes you to netflix page where you sign in if you've already got an account so if you sign into the same account it should just add the credit twice.
dizzer
2 Mar 16 #1064
Just had to cancel quidco didn't track. Don't know whether to give up on the deal as it will be another credit check if I try again, plus it still may not work..
8eaker to dizzer
2 Mar 16 #1066
No offer of a credit to account when you explain you are cancelling as cashback not tracking? What do Voda say?
dizzer
2 Mar 16 #1067
Mate it's a nightmare two shops first after topcashback didn't track, second after quidco didn't.

Torquay guy takes my phone with top cashback page to his manager in backoffice. Manager says "you don't get cashback until you've paid six months, we never offer credit on deals this good. Vodafone don't offer additional credit on manager's specials." Basically seeya.

Plymouth didn't want to know either. If we did cashback we wouldn't make any profit, I can't help you.

Online Chat cancelled the order and didn't offer anything until after the order was cancelled. Definitely didn't offer any account credit.

Pawan: As I can see you have order of (12mth SIM only Unlimited Min Unlimited SMS 20GB 4G Red Value Bundle)
Pawan: This is order is placed well and is currently in open status
Pawan: Cheers ****!!
Pawan: I have Cancelled your order as per your request
Me: Thank you
Pawan: You will not receive this order now.
Pawan: Your welcome ****
Me: Have a nice day
Pawan: Are you looking for best available contract??
Pawan: Our sales team can provide you best deal
Me: I wanted that, but wanted the £85 quidco I'll try again and see if it tracks
Me: If they match the cashback I'll buy direct
Pawan: I'll request you to look once for the available contract from here because the deals available on the chat is unmatched sometimes
Pawan: And you will not see these deals on the web-site

Sometimes you just have to accept your flogging a dead horse, so I guess I won't be a Vodafone customer.
Andybro
2 Mar 16 #1068
Had an auto response from Vodafone that my application had been cancelled. Just phoned customer service and they sorted it. Very helpful lady. Probably screws up the TCB but to be honest this is a great deal without. I've been with Vod before on contract and had the same issue signing up. Lady said that have been a lot of issues like this today...so if you do have a cancellation email and are willing to risk your TCB cashback - give the customer service a call. Just a heads up from my (very recent) experience.
mankymanning
3 Mar 16 #1069
if you port your number but then change your mind within the 14 days, is there anything you can do to keep your number?
DealJourno
3 Mar 16 #1070
I am holding off porting my number until I see if the cash tracks on TCB. I have 6 days left to cancel.
jamesbates08071987
3 Mar 16 #1072
Hey guys, does anyone know what the cashback rates are for the Vodafone deal?

I have been onto Quidco and Topbashback and I am slightly lost with it all. I have just cancelled my three contact so need to get myself onto a new one.

Also does anyone know when the Vodefone deal runs out? I thought I saw something about it finishing on 03/03/2016 which is today.

Thanks :smiley:
noelsolutions
3 Mar 16 #1073
Finally getting there few calls to customer services and online chats to get my issues resolved.
Vodafone App: First bill still shows £40.00 payment due in 8 days (10th March) error. Customer advisors say this will be refunded. Credit applied to my account for the difference so not out of pocket. Netflix credit £89.88 applied for 12 months free access to your next bill. Vodafone App now shows £20.00 Includes BT Wi-Fi, 12 months 50% line rental with free promotions Data Test Drive 02/03/2016 - 02/05/2016. TCB cashback still shows £0.

Is anyone else still showing £40 for first bill
Ordered Saturday 27/02/16 delivered Monday 29th.

Requested Three PAC last night that took some time. Currently on 8GB data unlimited calls and text 30 day contract £13.00.
After hearing of the Vodafone deal I was offered £20.00 12 months unlimited everything (12GB tethering) usually £30.00.
pauljcarr to noelsolutions
3 Mar 16 #1077
I am familiar with most of your problems, unfortunately. My wife ordered (well I did the ordering on her behalf) this deal on Monday night (29th Feb) via Quidco. Story from there is as follows:

- Got an email from VF saying "we need to check more details etc".
- Spoke to VF via live chat on Tuesday morning (1st March) to see what the order status was and told that it hadn't gone through due to a technical fault
- submitted a second order through Quidco, which resulted in the same "details" message. Decided at that stage to give up
- one hour later, got confirmation that the first order had gone through. An hour after that, got confirmation that the second one had gone through.
- no Quidco tracking for either order. Raised cashback claim for first order
- got emails and texts on Wed morning (2nd March) that SIMs were being delivered yesterday.
- waited until received and then raised Quidco cashback claim on second SIM
- contacted VF via live chat to cancel first order
- received email to say that bill available on first SIM. Checked and details correct - £20/month. I didn't insert first SIM as it is being cancelled so don't know if text inviting redemption of entertainment offer would be sent
- received email to say bill available on second SIM. Checked - £40/month! No text for entertainment offer.
- contacted VF via live chat re billing issue. Got unconvincing response to say that extra cost would be refunded, but I vehemently advised that I didn't want to pay it in the first place. Also requested Wifi calling to be provisioned but thus far, hasn't happened
- contacted VF again today via live chat re billing and Wifi calling issues. Was advised that billing issue would now be corrected and the bill would be £20/month. Also advised that Wifi calling would be available within 24 hours.

Position as of right now is that bill is still showing at £40/month, no sign of cashback tracking, entertainment offer or wifi calling. I would be tempted to cancel except there is a number port in progress which is due to complete by 4pm tomorrow. Given the catalogue of disaster so far, I shudder to think what might happen if I was to cancel.

It's a shame as fundamentally it's a good deal but the administration is a complete shambles.
8eaker to noelsolutions
3 Mar 16 #1079
My first bill is saying £20 on the email saying bill is ready.
Can't log into account as it keeps saying there has been and error and they are working on it (yeah, right).
leeeastham to noelsolutions
3 Mar 16 #1088
Mine showed £40, and still does, as they have billed me for March and April in one go. Both my wife and I ordered this package and despite on the orering page having a banner that showed 'You're on your way to Topcashback' neither of us have had it track but at least she hasn't been billed at £40. I was going to get another for myself as the one I ordered is for my daughter (I know I won't get two lots of cashback) but I'm not going for it if there is no cashback on my first order anyway.
Very disappointing all round and frustrating hte deal will end today.
roggie1
3 Mar 16 #1074
My 12 month £10pm 10g (after redemption) finishes next month so am looking for another contract...phoned voda yesterday and no deal on this deal, the only offer was just over £10 for 5gig. Perhaps it was because I wasn't after my pac code. May well go with the current EE deal of 8g for just under £8 with redemption and ask for pac code when current deal comes to a end.
noelsolutions to roggie1
3 Mar 16 #1075
Hi Riggie1 my daughter was on an excellent £10.00 plan on vodafone so haggle with them request that PAC if you have to. She only left as she wanted a new handset. They are valid for 30 days and if not used expire. When it comes to the end of my 12 months I will not be paying £40.00 for this contract I am pretty sure nobody on here will. Everyone wants the best deal possible so haggle.
fossman to roggie1
3 Mar 16 #1076
I'm on the same 10gb deal as you, if you log on to your account on the Vodafone website they will let you upgrade to this deal.

However, if I upgrade before my 12th monthly bill is raised I wont be able to claim the last part of my redemption cashback.
mankymanning
3 Mar 16 #1078
I am regretting having handed over my PAC code too. Not sure if I could request a PAC from VF to move onto a PAYG SIM instead? who knows?...
8eaker
3 Mar 16 #1080
I've raised my missing TCB claim and followed the instructions to the letter (including the details separated by /) and also raised a general enquiry that the no tracking issue is not a one off and a good number on here are having the same issue.
Might be worth doing the same to keep the heat on as I feel a bit of a battle coming on :-(
anthony69 to 8eaker
3 Mar 16 #1081
Good luck with that. Ive been waiting over a year for a missing TCB claim. Issue still ongoing (apparently)
bunkum100
3 Mar 16 #1082
Still no TCB tracking for me (ordered on Sunday), so will give it the 7 days then raise a claim. No issues with Vodafone so far, got a text today saying my first bill is £20.
livreg
3 Mar 16 #1083
My bill shows as £40 with 50% discount so billed £20 coming out of my account. My TCB claim is away after being 'on ice'. Also filled in the information with the / in the correct places on the missing cashback form.
paultrademark
3 Mar 16 #1084
Gets worse for me, got an email & text today to let me know that my order (WEB) was still waiting for collection at the Vodafone store!

On further inspection, when I have went to the store to collect the SIM under that order number, it hasn't went through, they said they had IT issues. So they have created a new order (SBL) so this will not relate to my TCB purchase at all!

Just off the phone to customer services, have cancelled my contract (still within 14 days) and have cancelled the DD, still have the Netflix credit on the account though the girl says this will be cancelled (not sure if it can be/will be?)

So awaiting my PAC code again, need to find another good deal.. any recommendations?
paultrademark to paultrademark
4 Mar 16 #1134
This gets better. So they cut my number straight away and not at midnight as they advised, so yeah didn't receive my PAC code.

Went into the store today to see if they could help, armed with my original confirmation email, the receipt they gave me and copied of my TCB claim.

They managed to recreate my original order so issued a new sim to that, obviously with another new number.
They then told me to contact customer services, who could reactivate my number onto that SIM. 3 phonecalls later and its still not sorted.

Apparently they now need to send yet another SIM out, with my number on it. Not holding out much hope, so currently have a temp number that I don't want and God knows what the billing is going to look like.

On the plus side, I did receive another text to activate entertainment package again so stuck another 12 months on Netflix so currently have £180 on there!

That will make up for the lack of cash back by looks of it!
dizzer
3 Mar 16 #1085
I had a direct debit email after I had already cancelled, so that was yet another phone call. I don't know why I bother going for mobile deals, they are always a pita and they are the worst companies to deal with. For topcashback and quidco not to work suggest a systemic problem..
rachelandgromit
3 Mar 16 #1086
Gave the additional info to TCB today with order number and my phone number as it was previously on ice.
8eaker
3 Mar 16 #1087
Yeah, not too hopeful, but have had reasonable success in the past. I guess its just a case of cancelling within 14 days and giving up on deal which is pretty good on its own, or sticking with it, hoping cashback finally gets resolved.
Ultimately, I believe its in TCB and Vodafones best interest to resolve this as both will have damaged reputation with affected customers who will think twice about renewing or using the service going forward.

I'll probably stick with it, but we gleefully leave VF at the end of my contract if not resolved.

TCB on the whole have been good so it would be a slight chink in their credibility for me, but not a reason on its own to make we stop using them just yet. You're guaranteed nothing if you don't use cashback sites, but might get something if you do...

If this whole saga turns out to be a stick without a carrot on it (to lure customers in with the intention or wriggling out of paying as many as possible. Much like the redemption cashback deals of old), then the affected customers should make it as awkward as possible for the parties involved and ensure the negative press it deserves is achieved.
pauljcarr
3 Mar 16 1 #1091
A further development of potential interest to some posters (thinking of moving to Vodafone from EE).

After the catalogue of woe set out in my earlier post, I tried my Vodafone SIM for a 50 mile round trip to an appointment at lunchtime. I was a bit surprised to notice that for a lot of the time, I was only getting GPRS, even though I was on A-roads for all of the journey. I came back thinking that perhaps I was a bit spoiled by EE’s 3/4G but it might be difficult enough to use 20Gb of data with Vodafone, however good the deal was.

A little while ago, I got a call from EE retentions offering to check if they could give me an offer that would make me stay. I thought they wouldn’t be able to get close but they offered unlimited calls & texts, and 18Gb of data for £15.99/month on a 12 month contract. My previous contract entitlements such as calls and texts roaming in EU, free 080 numbers, and double speed 4G data are still included.

Even though it will be a bit of a palaver, I accepted their offer. It was too late to stop my number port to Vodafone but they advised that once it does, I ask Vodafone for a PAC and port back to EE, cancelling within the 14 days which I am entitled to do. The only obvious loss in this arrangement is the entertainment offer, but I’ll cope with that.

Best of luck all with your efforts. I’ll keep an eye on the thread to see how this plays out.
noelsolutions
3 Mar 16 1 #1092
Contacted Vodafone sticking with them now. Offer finally sorted cash back didn't work through TCB not to bothered now as Vodafone have kindly matched and put my account in credit. Well done Vodafone top marks on this one. Everything finally sorted phew. Once I arrive home will start my PAC transfer from Three. Overall they have started to win me over again.
bigpappa to noelsolutions
3 Mar 16 #1093
How much did they put your account into credit by?

Was it a specialist department? I am still on the fence as the entertainment add ons really are not much use for me as I have Sky and Netflix.
knack
3 Mar 16 #1094
Surely if you use Netflix it would be of use?
zbq
3 Mar 16 #1095
noelsolutions,

Who did you speak with and what did you say to them? Was it someone in the UK customer service centres or abroad?
And how much credit did they give you? Thanks.
leeeastham
3 Mar 16 #1096
Ok, found we did take a screenshot of both:https://dl.dropboxusercontent.com/u/54456273/Pictures/Vodfone_Deal.png

Followed the link for 20GB package in each case and clicks are recorded:
https://dl.dropboxusercontent.com/u/54456273/Pictures/Vodafone_TCB_Deal.png

Two new Voda accounts on two different TCB accounts that normally track fine.

I've called Vodafone and despite explaining to them that I am ready to move another package to them if they can do something they just kept telling me they don't know what TCB is so can't help me. I'll keep my package with three as it's a £6 saving from my old one plan rather than a £2 increase for a data package I'll never use all of. We have a Spotify and Netflix account from the other two contracts and NoeTV doesn't appeal, neither does Sky Movies.
anuprius
3 Mar 16 #1097
Took one week for Vodafone to provide me with working working sim and activate my account. And took just less than 1 minute to cancel my contract, when I called to cancel they didn't even ask me why I want to leave or what's the reason. Cancelled immediately. Pathetic customer service, they lost customer for life.
deegame
3 Mar 16 #1098
I have signed up to the deal.

But I have received an email from Vodafone that says my contract ends in July 16, but the 50% discount ends in March 17.

Does that mean I will continue to be charged £20 until March 17 even though my contract has ended in July 16?
iceboy
3 Mar 16 #1099
Peh! Received the replacement sim today. Guess what? Wasnt activated. Contacted online chat whome told me it would be activated within 30 minutes. It wasnt.

Contacted online chat again at 8pm and i was told my account was suspended for fraud activity and i was asked to call 191. WTH!.. Anyway i said this was all excuse used by vodafone and i wouldnt call. I wanted to cancel. He said (surprise surprise) i will sort this, we dont wanna lose you. Line will get active in 15 minutes... 2 hours it has passes and it still isnt active.

Getting really fedup with this. I think i am just going to accept the £20 AYCE offer from 3...
DealJourno to iceboy
3 Mar 16 #1100
My brother had a similar issue. Sim delayed and when it arrived then worked for a few days. Now it seems to have been deactivated. He cancelled but they haven't responded to him.

6 days left for me. If I see no cashback move I will cancel and take the Three £20pm deal.

Pity as Voda have good coverage where I live. Three have had a faulty site here for a few weeks. Still works, but very poor signal compared to Vodafone.
Micah
3 Mar 16 #1101
Three will not offer me the £20 deal, I've mentioned my friends have been offered the deal and they ask me for the number. Can anyone who has taken the AYCE with Ultd Minutes PM their number to help me?
screamingninja to Micah
4 Mar 16 #1103
I phoned them more than twice requesting it and they didn't offer it to me either. Said the offer wasn't on their system. Good riddance tbh!
tooluser
3 Mar 16 2 #1102
Hello everyone.
I would like to make you all aware that £85 cashback is now live on the Quidco website once again.
It can be found under the 'Vodafone' section of the site and shows as expiring on the 6th March. However, Vodafone are showing that the deal expires tonight so perhaps the late sleepers should 'pounce' on this while things are black and white.
Thank you for your time and I hope this was helpful, good night.
lump
4 Mar 16 #1104
Looks like this is still live despite them saying it would end yesterday.
yorkiebrain to lump
4 Mar 16 #1112
Looks expired to me. Just tried on the vodafone website and can't get the deal. Do you know of an alternative?
DealJourno
4 Mar 16 #1105
Only retentions will offer it. There is no way this will be offered as a standard tariff.
leeeastham
4 Mar 16 #1106
My wife got offered the £20 Three deal but they categorically told us not to discuss it with others. Apparently the criteria is that you were on the 12 month contract and never went over about 5-10GB of data. If you complied with the contract they offered and actually used AYCE data (10GB+) they are punishing you. She left anyway and has the OP deal as well as a proper signal at home and work.

EDIT: The deal shows on the selector page but when you add it to your basket it is £40 now.
livreg to leeeastham
4 Mar 16 #1113
I was offered the £20 AYCE deal too and the cs agent said don't discuss it with anyone or put it on the Internet. Ported my number over to this deal though. Didn't need the AYCE minutes ideally wanted 200 mins and AYCE data (12gb tethering) for £15 I would've stayed on 3.
noelsolutions
4 Mar 16 #1107
Now using my temporary Vodafone number so far everything has been working well in surrey and London. Number PAC requested last night and was given a date Monday 7th for switch. Credit was £80, which was at the time TCB showed me. Online team added this for me and I confirmed the credit by calling customer services who also confirmed. I did have to chase Vodafone up on several occasions but so far it has been worth it. I opened a support case with TCB as soon as it didn’t track I was given a long list of things to try (Clear internet browser, try and different browser, the list goes on.....). Basically a complete run around it register my clicks tried 5 times but didn’t track! Any cash back I would have received would have been paid into the Vodafone account anyway so this has cut the middle man out.

Three UK
I was offered the £20.00 AYCE Data plan when I first requested my PAC, and then again from the second team I spoke to who generate the PAC. This was the £30.00 plan (12 Months) with loyalty credit of £10.00.

Three’s deal almost won me over. Outgoings would have been (£20.00 + Netflix monthly charge)
Netflix free for a year which I was paying
£80 credit Vodafone
Works out around £13.3 over 12 months = win win.

Sorted for the next 12 months.
Reminder added to my calendar for next year mobile haggling time.
Good luck for all the rest on this deal
screamingninja
4 Mar 16 #1108
It's retentions who I was speaking with but meh - I'll be using less than 20GB, get far better speeds with voda 4G around here (20Mbit with voda, 1-3Mbit with Three depending on whether a neighbour has farted) and I get a year of spotify premium - all for equivalent of £15/month for the first year. Will see what happens when the year's up.
screamingninja
4 Mar 16 #1109
You did well there! Beats my deal by a bit :smile:
My old number should be ported this afternoon. I think people have until 5pm today to get it ported by the weekend, otherwise it'll be early next week.
RJC1980
4 Mar 16 #1110
Lodged a cashback claim with TCB, went to setup Netflix and ended up not seeing it on my account, quick call to Vodafone and hopefully by lunchtime this should be sorted :smiley:
bunkum100
4 Mar 16 #1111
How are people getting Vodafone to credit their accounts with money from untracked TCB transactions?
8eaker
4 Mar 16 #1114
Just had a reply from TCB about the bulk non tracking issue. I have to be honest, the reply shocked me a bit. As said before, its a good deal without CB, but not sure I can do business with a company like this now. Makes me nervous. I'll carefully consider it over the weekend before cancelling within 14 days. TCB quote below:

"Unfortunately due to the high discount this offer would give you it is unlikely that we will receive the cashback for this, but if this doesn't track for you within the seven days from your purchase date then I would recommend lodging a claim as we can then chase this for you this way and will do all we can to get the cashback for you."

Discuss :confused:
spencer24 to 8eaker
4 Mar 16 #1116
Question do tcb advertise cash back or do Vodafone? reason I ask is why is it Vodafones fault if a third party offers a deal they can not or will not pay out on?
bunkum100 to 8eaker
4 Mar 16 #1123
That's pretty bad, this was a specific cashback rate for a specific offer, it's not like it was some glitch or loophole we all used, shameful if they don't honour it.
yop1
4 Mar 16 #1115
8eaker,

That's a lousy response from TCB. Its like they already know what kind of company Vodafone is!
musical
4 Mar 16 #1117
TCB is acting as Vodafone's promotional agent. They are all in it together...
rehanraza80
4 Mar 16 #1118
Apparently deal ended now
spencer24
4 Mar 16 #1119
ok thanks for that wasn't sure how it worked. But can't help but think it's not all Vodafones fault
1baz2
4 Mar 16 #1120
I rang 191, selected the "returns" option, spoke to a lady. She didn't offer anything, she just said that she will cancel my contract.
anuprius to 1baz2
4 Mar 16 #1121
Same thing happened to me yesterday. Just got cancelled it immediately xD
Plarkster
4 Mar 16 #1122
Are people still being allowed to return the sims after they've used them, and how is everyone finding data speeds?

I've had my sim since Tuesday but have held off using it until I knew what was happening with the cashback. Looking like I won't be getting it but don't also want to be stuck with a really slow connection.
Jeribarn
4 Mar 16 #1124
Someone should speak to Watchdog about this!
knack to Jeribarn
4 Mar 16 #1125
Well they are looking for problems to investigate in the next series. A lot of people would have to get in touch though.
DealJourno to Jeribarn
5 Mar 16 #1136
I used to work on it. Off air until April I think since they chopped the series in two each year, so the story might be too old by then. Better to contact You and Yours or Moneybox, both Radio 4.
raulvibes
4 Mar 16 #1126
I was offered unlimited mins/text and 8gb for £16 but I still asked PAC code. :disappointed:
teerex to raulvibes
4 Mar 16 #1135
Same here but I want the £20 deal which they haven't offered so far
leeeastham
4 Mar 16 #1127
I know TCB have their disclaimer at the bottom of the page but surely specifically advertising cashback for a particular package then saying '[Sorry but it's too good a deal so don't expect to get anything]' is in breach of some form of legislation. This is compounded by Vodafone putting the banner in their basket page, directly linking them to TCB and the expectation that you will get the deal you clicked through from. My screenshots above are clear evidence of the above.
8eaker
4 Mar 16 #1128
Good point. But why would they offer a deal that won't pay out and therefore won't earn them commission. TCB claim to give users 100% of cashback so I've heard they way they monitise the process is they get big kick backs for volume of traffic, so if they send 10000 new customers Vodas way, they get a kick back. Can't believe they would post 'unlikely' deals just to get throughput as it damages their own rep.
iceboy
4 Mar 16 #1129
I am on the chat now to vodafone again. Sim has not been activated still. 1st sim went missing by DPD. Second sim arrived by Royal Mail. It has been 2 days and 3 conversations with Vodafone but the sim still not active.

The rep tells me it should be active and i should go to vodafone store. I said i would like to cancel. And the guy says "You need to visit the vodafone store because you have a fraud bar on your account"

What the hell. Bunch of liers.
iceboy
4 Mar 16 #1130
They ask you all sort of security questions online, and turn around and say someone tried to access your account. Therefor, we put a warning on the account for your protection. Protection you say? What protection?
I cant even use the sim. If its someone trying to access my account, you just make sure they cannot access the account and ask me to change my security details. You dont treat me like a criminal and block my use of the network. Who can try to access my account, i still dont get it. Like seriously! Why would you cancel the whole simcard. They dont even call me to notify me, nor send me letters. I am fuming with anger. What a terrible service. I am so glad it went downhill. Imagine 12 months with these crooks!

Now i have to go to Vodafone store to confirm my identity even if i want to cancel the contract. I will have to face those terrible people at the Vodafone store near me. Awful costumer service there. They think they own the bloody store!
screamingninja to iceboy
4 Mar 16 #1131
If I were you, i'd spend a bit of time directing your rant towards Neil Blagden:

http://www.ceoemail.com/s.php?id=b-6646882&k=56d9be0f&c=Vodafone%20UK%20Director%20of%20Customer%20Services%20and%20Operations

They will have some sort of customer relations team. You're much likelier to get listened to and perhaps some sort of result this way rather than cs agents.

Good luck :smiley:
8eaker
4 Mar 16 #1132
Personally, I'm beginning to think the sales agents are on commission and are profiteering from Vodas lackluster process. You apply and it isn't clear if you've been accepted or not. Some new customers then phone in to inquire and the agent on the phone offers to investigate. They cancel the online order and then put it through again therefore claiming the sale. Just an impure thought, but I can't help wonder if some new customer inquires end up being new orders some way or another.
screamingninja to 8eaker
4 Mar 16 1 #1133
You're not being cynical in the slightest. More truth in that than anything impure! Sales weasels will try anything nefarious 'within limits' to get a sale and yes, they are commission driven - targets/bonuses are all part of it. They're not all bad but in general plenty in retail would sell their own grandma for a sale.
DealJourno
5 Mar 16 #1137
This seems to be quite a common message coming from Vodafone to quite a few people. I think I'll speak to their press office on Monday morning to see what they have to say.
DealJourno
5 Mar 16 #1138
The executive office have been ignoring complaints.
dizzer
5 Mar 16 #1139
To be quite honest Topcashback and Quidco are a bit out of order as well. They must have known the issues that were occurring, but let people carry on clicking through anyway. When people are getting credit checks against their name this is very naughty and I'm not impressed.
screamingninja to dizzer
5 Mar 16 #1140
Totally agree and I'd put money on them getting some amount from vodafone through affiliate links. They need to be sorting customers out with the correct cashback seeing as they allowed the deal to be advertised on their sites.
Vodafone are hardly blameless too. Plenty of us were ordering via quidco/tcb but the orders didn't fully go through. Smells strongly of vodafone recognising orders placed via affiliates and seeing that they don't go through fully online which is a requirement for quidco/tcb.
screamingninja
5 Mar 16 #1141
That's disgusting and speaks volumes; vodafone - shoddy operation.
calumm
5 Mar 16 #1142
I ordered on Wednesday night via Quidco (£85 cashback). Went into the store to pick it up on Thursday, then again on Friday, but they told me that there had been a problem with the order, and I'd have to reorder. They were going to allow me to order at £20 (instead of £40), but they weren't authorised to give further money off.
I phoned up Vodafone today, and had a bit of a polite moan about missing out on the Quidco cashback etc. They gave me the £20 deal, with the first two months free - so effectively £40 off the overall contract. I went for this. Not quite as good as Quidco, but better than nothing. Including the Netflix credit (I already pay for a Netflix subscription), this will end up at (£240 - £40 - £89.88) = £9.18 per month. So not bad.
Just letting you know about this, in case you could phone up and they could give you something similar.
pauljcarr
5 Mar 16 1 #1143
So today marks the penultimate chapter of this saga for me. I spoke to Vodafone returns yesterday to get a PAC code to take my number back to EE. The lady I spoke to (Ellie) was professional, efficient and as different to most of the live chat agents as is possible to imagine.

She was able to close down the duplicate account that was opened in error, after live chat agents telling me three or four times that it already had been. She couldn’t generate a PAC code for me yesterday because my number was only ported in to Vodafone yesterday, but promised to get back to me today. I got my PAC by text around half an hour ago.

If ever I come back to Vodafone, I will do all my customer service transactions by phone as the live chat agents are both not empowered to resolve anything of any significance, and happy to lie to suggest that they have.

Best of luck, all of you who have signed up. I suspect that like most services, once it is operational it is fine.
ahm_786
5 Mar 16 #1144
@Callumm,

Are you able to see the £40 credit they gave you on your account or MyVodafone app?
calumm to ahm_786
6 Mar 16 #1156
I don't know yet - I'll only receive my SIM on Monday, and haven't been able to set up an online account yet. I will be checking, of course!
joegies
5 Mar 16 #1145
Two weeks ago they offered me two months free as well. But I can't see any credit on my account.
Slick Rick to joegies
6 Mar 16 #1153
This happened to me.

I phoned up on Monday too ask why the two months free deal hadn't been applied, and the girl I spoke to said the girl who offered me the deal didn't put anything about it in her notes!

She said she's get a manager to listen to the recording of the call, and if the girl said it, which she definitely did, then they'll give me the discount. She said they'd get back to me. That's almost six days and I haven't heard from them.
DealJourno
5 Mar 16 #1146
I am giving it a few more days. If the TCB doesn't track properly I might pull the pin on Voda and accept the £20 deal on Three.

The whole thing has been a bit of a mess. I'll ditch TCB as well.
iceboy to DealJourno
5 Mar 16 #1149
You better take the 3's deal now and if you want to stay with vodafone, you can cancel 3 upgrade within 14 days. Thats what i have done.
When i called 3, they insisted i couldnt take that deal anymore as it was no longer on my account. I said i want to cancel all my other accounts. He transferred me back to cancellation and he allowed me to take the deal.

If you wait a bit longer, you may not get it as vodafone's deal is finished now. Vodafone is just pure pain. I will go to store tomorrow and see what happens. But in the meantime, i am secured on Three's deal...
raulvibes
5 Mar 16 #1147
Does this means we don't have leverage with three now :disappointed:
mankymanning
5 Mar 16 #1148
Bitterly regretting my PAC switch to VF. I have very poor signal even in town centre. Often no data at all. Lost the chance of decent deal with Three. Guess I'll go onto a 30 day SIM only deal with someone as a holding pattern until something better comes along.

Update: Got myself a PAYG SIM with EE for now. Three different mobile providers in 2 weeks! a record I think.
saajk
5 Mar 16 #1150
I tried threatening to cancel my contract but the guy didn't lure me back with any free months or credit on my account. Did the successful people directly ask for the £40 etc. credit?
saajk to saajk
9 Mar 16 #1195
Alright, I sent a claim to quidco and they paid out out of their funds. Worth trying that guys? I'm currently waiting 5 days for the withdrawal do all should be great!
Jeronimo
5 Mar 16 #1151
Having a hard time just getting the SIM activated. Also had an issue collecting the SIM from store. Some IT issue meant they had to recreate the order, so I think my Quidco won't track.

Anyone who's had success getting VF to credit their account, can you give an idea how you managed it?
IrishMan to Jeronimo
5 Mar 16 #1152
I had similar issues, running back and forth to the shop, started billing my account on the 16/02 - yet I only got a "working" SIM last Saturday - worked for a few days - then died - spent days trying to get it sorted out - in the end I took it back to the Shop - he told me it wasn't even registered to my account! - After fighting with them for nearly 3 weeks I told him to bin it and posted off a cancellation letter and letter of complaint, 3 had offered me a deal as above - today 3 said it was no longer available! - Very close to never using either again! 3 weeks ago there was a multitude of offers, now there's nothing!
calumm to Jeronimo
6 Mar 16 #1157
I had exactly the same issue - tried to collect in-store, IT issue, offered to recreate the order, meaning Quidco wouldn't track.
I didn't agree to place a new order in-store, as they said that they weren't authorised in-store to give me any further discount.
Instead, I phoned to politely but firmly complain, saying that I would have got Quidco if it wasn't for an issue at Vodafone's end, and asking if they could give me the equivalent of what Quidco were offering - best to go in high! They didn't do this, but they agreed to give me two free months, so better than nothing.
normal
6 Mar 16 #1154
Has anyone else had problems signing up for the entertainment pass? My sim has been live for more than a week and each time I try logging in, it says my number isn't recognised
leeeastham to normal
6 Mar 16 1 #1155
No issues on either package here. Only issue I have is the two months billing in the first 4 days. I was promised a £20 credit to cover this but it hasn't appeared, neither has the re-bill they told me they woud do. Our company has over 45,000 contracts with Vodafone so I should have known better.
paultrademark
7 Mar 16 #1158
Bit weird a few of us had same issue.. yet when I went back into the store after speaking to customer services, they managed to recreate the original order... and now got a whole load more issues.

Hoping my number (the one I ported over from 3) will become active on this 2nd SIM I have from them, not holding out much hope.

Had an hour long phone call last night, spoke to 5 different people/departments to try and resolve it, from downright rude operators, being blind transfered, to being told lies and then told it would happen by Monday... I will wait and see!!
bunkum100
7 Mar 16 #1159
Just submitted a missing cashback claim with TCB as no tracking after 7 days.
Plarkster to bunkum100
7 Mar 16 #1162
Same - I received an email which says:

'Now we have submitted your claim, we have to wait for a response from the retailer. This may take 2 – 3 months, but please be assured we will be in touch as soon as we have an update.'

I think I'm just going to cancel mine, in my experience things either track immediately and you get the cashback, or they don't track, you wait months and the claim gets rejected so you don't get anything.

Still a good deal if you need the data, but I can live with less so will look at a cheaper alternative.
stevejdabbs
7 Mar 16 #1160
Hi, did anyone manage to get this deal with the £85 Quidco cashback as it hasn't tracked and Quidco are denying it ever existed. Does anyone have a screenshot or have I made this figure up :s
Coreydeals to stevejdabbs
7 Mar 16 #1161
I can't give you the exact figure it was since I can't remember now, but it was definitely around that. If they are denying it ever existed, it is listed under "Expired Vodafone voucher codes & offers" so there is proof of the offer on Quidco. http://www.quidco.com/vodafone/expired/1/
amerjitdosanjh7 to stevejdabbs
8 Mar 16 #1176
i took a screen shot of the 84quid tcb when I placed my order
mattr
7 Mar 16 #1163
I have the same, although TCB are "normally" quite good with these. If there is a problem however I have all the screenshots and the way forward will be a good pumping on social media - ie facebook/twitter etc. Funnily that seems to get the problem resolved...

Its also meant to be a faster payment, so I'll be chasing regularly after a couple of weeks.
hokers
7 Mar 16 #1164
Epic Fail in my case. Ordered 25th Feb. Got confirmation email then nothing else. Chased last week on web chat as heard nothing, finally they confirm my order was cancelled for not being submitted correctly? On their website? How could I possibly have...never mind. And now the deal has expired and I'm dead in the water. Wonder if EE can still give me that retentions deal?
knack
7 Mar 16 #1165
Hopefully it will also be advantageous that there's many of us in the same situation.
Godsnafu
7 Mar 16 #1166
I've submitted a claim too. As my TCB tracked at £0 (I ordered when it was £84), will keep you all posted.

I can't seem to put my Spotify 1 year Sub on to my Spotify account, it says there's already a subscription to premium, which I've cancelled. Although this sub is still 'live' for another week. Am I going to have to wait for the existing subscription to premium to finish before I can add the Vodafone 1 year?
bunkum100 to Godsnafu
7 Mar 16 #1167
I had to ring Vodafone about my entertainment pack this morning, the only options where Spotify and Sky Sports and both were chargeable options. The assistant said she sort it and get another link sent to me within the next 2 days. I waited a few after receiving the entertainment pack text before choosing an option as my number port was going through and I didn't want to mess anything up, perhaps I should have clicked through straight away.
bunkum100
7 Mar 16 #1168
I've had a few non-tracked transactions pay out in the past, so I'm still reasonably hopeful.
smokedog
7 Mar 16 #1169
Anyone managed to port their number over to Voda? I been waiting almost a week and still nothing.
silver_lining to smokedog
7 Mar 16 #1171
I ported mine from orange last thurs and it was done by friday afternoon
bunkum100 to smokedog
7 Mar 16 #1172
Ported mine from Three on Weds or Thurs and it was done by 4pm Friday
amerjitdosanjh7 to smokedog
8 Mar 16 #1177
my number ported last week Monday without any problem
saajk
7 Mar 16 1 #1170
Sent a claim to Quidco saying it didn't track. They said they will pay through their funds. Right now it's tracked as £1 but £75 earnings once it pays. Apparently should pay within 24 hrs.
ehosin to saajk
9 Mar 16 #1213
How did you get quidco to pay through their funds?
paultrademark
7 Mar 16 #1173
Mine still not sorted out, still on a temp number and no one seems to know what they are doing when I call them, keep getting told it will be done next again day.. been nearly a week without my correct number now!
paultrademark to paultrademark
10 Mar 16 #1217
And eventually I have my own number on my SIM again, only took them a week to fix.
Everytime they tried to port it back onto the SIM they cancelled, it was failing... turns out it was a re-connection they needed to do!
Anyway number is back again, looks like its a new connection as had to set it all back up again, it's generated a few weird bills with 2 numbers that were the temp ones, and all incorrect.
Think I have managed to sort them out with billing, they didnt put the correct bundle back on either, had to call to get the 50% line rental put back on.

Oh and got yet another Entertainment package text, so have now got 3 years free Netflix credit sitting
cytoon
7 Mar 16 #1174
Ported without issue (took 3 days due to weekend)
Had a similar Entertainment package issue with only paid Spotify & Sky Sports showing. I'm signed up to the Spotify paid service and they are crediting me £10 p/m for 12 months as a work around. (arranged via Live Chat)

No TCB track. I've got click info, time, date registered on TCB as well as my Vodafone email confirmation at a similar time - so struggle to see how they can get away with not paying out. Although total TCB rookie so not holding breath based on other comments.

4G coverage is pretty rubbish even in the centre of Cardiff I've found so far.

But on the positive side I can't express how happy I am not to have to hear another naff Spotify ad.
pauljcarr to cytoon
7 Mar 16 1 #1175
Hope that live chat promise works out for you. In my experience, they resolved and delivered precisely nothing.
JJbobstacle
8 Mar 16 #1178
I have just found that my first bill has been generated at £20 + vat so is in effect £24.

Anyone aware of this?
bunkum100 to JJbobstacle
8 Mar 16 #1179
Weird, my first bill is £16.66 + £3.34 vat = £20. How can a company get so many things wrong on the same deal/contract for so many different people. (no need to answer)
cytoon
8 Mar 16 #1180
Aye, fingers crossed. I made them text me over what they'd promised as a safeguard.

My bill also states £16.66 + £3.34 VAT.
DealJourno
8 Mar 16 #1181
Has anyone had confirmation of the correct amount tracking on TCB? In my case it's £84 but only showing as £1 at the moment on my TCB dashboard.

I am guessing TCB couldn't have promoted this deal unless they had a contractual agreement with Vodafone to offer the cashback on this particular 12 month discounted contract. So the question is are Vodafone planning to honour their agreement with TCB which should in turn lead to payments being made to customers who signed up for their contracts via the TCB site.

Any ideas?
spencer24 to DealJourno
8 Mar 16 #1183
Mine says £89.25 pending but nothing confirmed
iceboy
8 Mar 16 #1182
Really frustrated. Not sure how i am going to solve this problem. Egyp call centre's english is just the basic hello, hi, bye type. They cant deal with the complex scenarios.

DPD driver misdelivered the sim card on 2nd. Someone took it and made £240 worth of international calls to "red hot line" in Tahiti. Fraud team decided to place a fraud bar on the account and did not even contact me.

Called vodafone 5 times and only the 6th time they told me what the problem was. High usage in such a short time (within few hours of activation apaprently).

It has been 10 days since i placed the order and i cant even cancel the contract at the moment.

Because of vodafone and DPD, i am now going through so much stress. The credit search done for nothing which will effect my credit score now. No netflix, no tcb, no line and i currently have a bill for £240.

I am so angry i want to strangle the dpd driver for not doing his job the way he should have. Seriously, how can he throw the letter underneath the building door and sign the letter on my behalf forging mu signature. Surely, thats illegal. I will do everything i can to make sure this is investigated and he gets what he deserve.

Now i have to call vodafone over and over and not sure it is going to solve. Fraud team tells me to contact costuner service to open a dispute. Costumer service requests that i wait for fraud team to investigate which will take 14 days. That is pass my 14 days cancellation period.

not sure who is going to bother reading my rant but i had to say something to avoid everyone going with vodafone. Turn around and run...
preecey to iceboy
8 Mar 16 #1184
I read it all and I completely sympathise.
Hope it gets resolved in the end, that's quite obscene what happened.

Keep on to Vodafone via social media, it is usually social media teams that are more willing to actually do something because of the nature of social media - it's public and open.
8eaker to iceboy
8 Mar 16 #1185
Definitely read your saga. Seems like I got away lightly with just cashback not tracking and the "We're working really hard" error when trying to login. Makes me feel lucky, which seems odd.
I've gone whole hog now and ported number over successfully today. After weighing up, I decided its still a good deal and stranger things have happened that missing CB claims being successful. Seems like a decent service if you live and commute in the right areas and don't have to contact CS. Big if though! Please, Three, come up with another 1 plan within the year so I can come back!
knack to iceboy
8 Mar 16 #1186
What a nightmare. In my experience DPD have good customer service so if you've not already done so I would contact them and try to get them to accept that they have misdelivered. Hopefully that will help when you find someone at Vodafone willing to deal with the problem.
5Rivers79
8 Mar 16 #1187
For some reason i cant access any websites during a call. Is that normal? Three didn't have that problem.
preecey to 5Rivers79
8 Mar 16 #1188
Because Vodafone and O2 nearly always switch to 2G/GPRS while a call is in progress - they've always been like this and is my pet hate of the two (primitive) networks.

EE and Three tend to stay on 3G while a call is in progress, providing the signal strength is good enough. Plus Three doesn't use 2G networks except in highly rural areas - so with them the lowest network type you'll be connected to during a call is 3G.
5Rivers79
8 Mar 16 #1189
That is absolutely useless for me. What happens if your on maps and gotta take a call too?
spencer24
8 Mar 16 #1190
That is rubbish, when I make a call it goes over to 3g without a problem
DealJourno
8 Mar 16 #1191
If you go into network settings on your phone and select 3G/4G it will ignore 2G completely. Obviously you will need coverage for 3G/4G or both. During a call it will fall back to 3G as Vodafone are currently only testing VoLTE. Meaning 4G is currently data only..
ahmedmustafa
9 Mar 16 1 #1192
My first bill was £40. They fixed for my through chat and I just received £70 from Quidco! Plus 12 month Netflix. That's makes it £6.67/month. Cracking deal for me :smiley:
Mentor
9 Mar 16 #1193
My account is showing £40 / Month not £20. Several calls to voda already, nothing has changed on my account!!! watch out
5Rivers79
9 Mar 16 #1194
Hi, im on the LG G4 and the only options i get are:
2g/3g/4g auto
2g/3g
2g

How do i enable 3g/4g only?
knack
9 Mar 16 #1196
Wish I'd gone with Quidco now! Good of them to pay out of their own funds. Wonder if TCB would like to do the same.
DealJourno
9 Mar 16 #1197
I'm not sure on an LG. I have those options plus 4G/3G on my Sony Xperia Z3.
DealJourno
9 Mar 16 #1198
Options seem different on that LG G4. I also have a 3G only option on the Sony. Anyone know if you can change or add more options on the LG?
5Rivers79
9 Mar 16 #1199
It really is annoying as otherwise its a decent deal. Even changing it to 3g only poses the same problems.
5Rivers79
9 Mar 16 #1200
Why is it rubbish? When in a call i cannot access any webpages at all.
screamingninja
9 Mar 16 #1201
Internet seems to be working fine here during a call, though looks like it switches from 4G to HSDPA 3G on my note 4. Not tested it in my non-LTE phone yet though.
bunkum100
9 Mar 16 #1202
Well I've tested on iPhone and can use the web whilst on a call without issue.
spencer24
9 Mar 16 #1203
The advice you where given is rubbish not your problem. Use the Auto mode for frequency use and you should be fine.

Sorry about the confusion.
5Rivers79
9 Mar 16 #1204
I may need to contact voda then as im having zero luck with internet during calls.
8eaker to 5Rivers79
9 Mar 16 #1207
Just tried a call to 191 and browse internet at same time, and it seemed responsive and showed connected to HSDPA 'H' signal. Perhaps its the phone you use although guess thats unlikely?
preecey
9 Mar 16 #1205
My advice isn't rubbish; for the most part it is correct.

Vodafone and O2, in areas where 3G signal is medium to low, are more likely to drop down a signal level (in this case, to 2G) to prevent dropped calls. This obviously creates a nightmare for those looking to surf the web at the same time, as GPRS is slower than dialup.

EE holds on to the 3G signal for as long as possible during a call, and when it gets too weak they will also drop down a level to 2G. Three will hold on to a call for as long as possible while on 3G but if the signal gets too weak the call will drop as they don't have 2G backup.

Take a look on the Digital Spy Mobile Phones forums, there's a lot of people on there who can explain what I'm saying in more detail. I'm no expert, but I have certainly seen this network switch (3G to 2G) first hand during a call while using Vodafone and O2.
8eaker
9 Mar 16 #1206
Three won't drop to 2g any more as they don't have any. Used to have a deal with Orange and before that O2 for 2g, but that stopped a couple of years ago.
preecey
9 Mar 16 #1208
Edited now.

But they do actually still have a small roaming agreement on 2G on some old legacy Orange masts out in the sticks. In rural parts of West Wales I've been able to connect to Orange masts that haven't been MBNL'd. When connecting to such masts Three only permits voice and text access only - no GPRS.
spencer24
9 Mar 16 #1209
It's not really rocket science to figure out if you have a weak 3g signal it will drop to 2g for a phone call as a weak 3g signal is no good to anyone if you make a phone call or not!
On the other hand if I was on 4g and made a phone call it will drop to 3g not 2g.
preecey
9 Mar 16 #1210
My argument is that both Vodafone and O2 are far more aggressive in pushing you onto 2G during calls when compared to EE. EE will hold onto the 3G signal for longer before dropping down a level.
5Rivers79
9 Mar 16 #1211
Not long got off the phone to Voda and looks like there is no solution to my problem as my LG G4 cant be switched to 4g3g only. Looks like ive got some decisions to make whether il be keeping it or not.
mankymanning to 5Rivers79
9 Mar 16 #1212
I had a look about and there is a secret menu in Android to change which networks is uses but it is disabled on the G4 (I have one too)

Not sure if this app would work?

https://play.google.com/store/apps/details?id=com.tapbase.LTEswitcher

There might be others on the Play store
DealJourno to 5Rivers79
9 Mar 16 #1216
Dump the phone and get a Sony Xperia Z3 instead :smile:
mikejones1999
9 Mar 16 #1214
Mines tracked at £1 on topcashback and they toldme its tracking properly and to check howmuch in May, i conplained that if its not the right amount it would be to late to fix it
DealJourno
9 Mar 16 #1215
Vodafone can be aggressive as they want to be. As my phone is set to 4G/3G only they won't be pushing me on to 2G ever.
saajk
10 Mar 16 #1218
I just sent the claim and they did it. I didn't specifically ask for it.
teerex
11 Mar 16 1 #1219
I put in a quidco claim and they've paid £75 out of their own funds. Delighted. Netflix code worked first time so I'm all set for giving Vodafone my PAC from Three and moving over.
leeeastham
11 Mar 16 #1220
Absolutely disgusted with Vodafone so far. I have spent a combined 6 hours on the phone to them since 01 Mar, the day the contracted started. Each time they have assured me that they will sort out the fact my first bill is for two months, a bill for £40 less than 14 days after the contract started. I even had a text message confirming a £20 amendment to the bill to fix this. Today I find they have taken £40 direct debit anyway. Another call to them and nobody at Vodafone can understand why I have an issue with this! I am happy to accept that the amount is correct for a full 2 months of the contract but my issue is that it shouldn't be billed a full two months, I certainly shouldn't be billed from the 28th February until 28th April as the service didn't start until the 1st March, when the SIM card arrived. My wife's contract was taken out 10 minutes before mine and has been fine apart from failing to track too.

Current call has been 25 minutes and seems I am now going to speak to a 3rd person as they just put you on hold each time and then someone else picks up the call, resulting in a further 15 minutes of explaining how unacceptable this is.
teerex
11 Mar 16 #1221
Well, I should have known better than think everything would go smoothly.

Vodafone seem to have created a new order instead of completing my online order that was referred for further details. I went instore to try and complete it but it seems the store staff saw a chance for a sale and created a new order! Since then I've been getting regular emails asking me to pick up the now completed Web order. But when I go instore they tell me they can't find the order. I've called twice about it but they either tell me it's now cancelled or they can't find it!
paultrademark
11 Mar 16 #1222
Yeah all sounds familar... I've had about 6 bills generated now, all for different amounts/dates on 2 numbers, neither which is actualy mine.
Not paying any of them till its sorted, the best story I head on the phone to their billing team was that I got a bill generated for the following month that I could see as a PDF at my end on the appbut for some reason they say they can't see bills generated in advance LOL
Also getting different balances/bills depending if I look on the app or online, wtf?
paultrademark to paultrademark
15 Mar 16 #1244
Used Live Chat a couple times about this, hopeless isn't the word.

Eventually gave in and called again yesterday, got a Scottish bloke who went through them all and advised my balance showing is wrong and told me there was a credit to counteract the balance that I can't see but will resolve itself next billing date (9th April).
I've made it clear to them am not paying any bill until I can see it clearly billed for the correct dates/amounts and will not continue the contract until it has been resolved, 14 day cooling off period or not.
Still nothing on TCB, but not bothered too much about that as the £270 Netflix credit more than makes up for the hassles!
livreg to paultrademark
16 Mar 16 #1245
Used Live Chat a couple times about this, hopeless isn't the word.

Eventually gave in and called again yesterday, got a Scottish bloke who went through them all and advised my balance showing is wrong and told me there was a credit to counteract the balance that I can't see but will resolve itself next billing date (9th April).
I've made it clear to them am not paying any bill until I can see it clearly billed for the correct dates/amounts and will not continue the contract until it has been resolved, 14 day cooling off period or not.
Still nothing on TCB, but not bothered too much about that as the £270 Netflix credit more than makes up for the hassles!
[/quote

How did you get 3 years worth of netflix?!
pauljcarr
11 Mar 16 #1223
SO pleased I ended up PAC-ing back out. Vodafone is a total train wreck
Plarkster
11 Mar 16 #1224
For those that have cancelled, make sure you check your bank statements as I cancelled yesterday due to poor signal and although being assured no money had been taken, £20 was taken out of my account today.

I've just done a live chat on the website and it should be refunded in a few days, but apparently was taken on the 8th so the person I spoke with on the phone should have been aware of it.
knack to Plarkster
12 Mar 16 #1226
I'd just do a direct debit indemnity claim via your bank if I was you.
teerex
12 Mar 16 #1225
Just like others here, I've been billed from before I even took out the order. Started contract on 3 Mar but have been billed £17.24 for 28 Feb - 3Mar?! Ridiculous
arrturro
12 Mar 16 #1227
That's what I got when I loge a claim about TCB not tracking at all

Hi There,

Thank you for your message.

Please be aware that claims are submitted in batches to the network for review on a weekly, fortnightly and monthly basis. Once the network receives the claims they have to review this with the merchants to receive a resolution. It is from the date of submission that we expect a resolution within 2-3 months, which is stated on the Important things to know on the make a claim page, as below:
'Once you’ve lodged a missing cashback claim, we’ll have all the information we need to investigate your cashback with the retailer. This process often takes between 1 and 3 months, although it can sometimes take longer. We’ll be in touch with updates along the way.'
Whilst on this page you were given the above and other terms to accept before continuing to lodge your claim, as below:
'I confirm that I understand the above and still wish to lodge a missing cashback claim.'

Please be aware that cashback is not guaranteed and should not be used to make purchasing decisions, this is stated on all our merchants pages as below:
'Some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.'

We will continue to lodge your claim with the next batch of claims that are sent for review, and once your claim is submitted we will be in touch to advise you further.

Regards

Katie
spencer24 to arrturro
12 Mar 16 #1228
Sounds like a scam to me. Have they ever paid any cashback?
ladymarmalade
12 Mar 16 #1229
I went through tcb when this deal first was advertised. The consensus then was not to bank on getting the cashback due to the wording of which contracts it included.

Mine started tracking in a couple of hours with £1.00 then moved a few days later to £73. Last night it dropped to £0 so I raised a ticket and this morning it has jumped to £89.

I will let you know the outcome x
StarGoat
12 Mar 16 #1230
My claim initially tracked at £0, now showing as £85 - must have updated in the last few days.
livreg to StarGoat
13 Mar 16 #1232
Same as me. Wonder why we're all showing different amounts though. I know there's a boost for plus members but that should still only mean 2 amounts. AFAIK TCB didn't change the cashback amount while the voda promo was on.
amerjitdosanjh7
13 Mar 16 #1231
my tcb showing 89.25 pending
rachelandgromit
15 Mar 16 #1233
Tracked as £85.85 now after initially tracking as £1. Also had my blue light card discount applied so it's £16 a month too. I'm a happy bunny
5Rivers79
15 Mar 16 #1234
Is netflix 6 months or 12 months?
teerex to 5Rivers79
15 Mar 16 #1236
12 months (£89 credit)
saty12
15 Mar 16 #1235
@ rachelandgromit
Hi, could you tell us how you got NHS discount to work on this deal? Thanks.
rachelandgromit to saty12
15 Mar 16 #1237
It's the blue light card police employees. Completed form which was asked of me on live chat, they verified me by emailing work address and that's it! Even though bill shows up as £20 pm I've confirmed 5 times with different advisors on live chat it is £16 a month. After the TCB it's less than £9 a month with Netflix too. Also used my phone in Poland at the weekend to call home as you get EU calls included and this worked fine too, no charges.
ladymarmalade
15 Mar 16 #1238
Can anybody confirm my billing is correct?

I was billed £20.00 for 10th Feb - 11th Feb, this came out a couple of days after I collected my sim. Then my second bill is for 10th Feb - 10th March. I don't understand thr billing for one day and that 10th Feb is included in both bills.

I have spoken to live chat but not confident at their response.

Thanks

Xx
teerex to ladymarmalade
15 Mar 16 1 #1239
A lot of us have experienced billing issues. Sadly you may have to call a few times to get someone who knows what to do
ladymarmalade
15 Mar 16 #1240
So am I correct this is an error? They just kept repeating they bill in advance but could not explain the dates issue.

Thanks for your help xx
knack to ladymarmalade
15 Mar 16 #1241
Yes they bill a month in advance, but they have billed you the full amount for one day of service so definitely not correct.
leeeastham
15 Mar 16 #1242
If you read up a few posts yiu will see my issues, which remain unresolved. Today I realised they have simply delayed long enough to exceed the 14 day cooling off period. Do not accept anything Vodafone CS tells you unless you have it in writing before agreeing. Even my £20 credit hasn't been applied despite a text message 'assuring' me it was happening.
Jeronimo
15 Mar 16 #1243
After a very shaky start, things seem to be getting better. Quidco have paid me out of their own pocket so not missing out there. CS is very hit and miss. Might have to redial a few times to get to someone capable of actually doing what's needed. Seems to be the case with all providers, once you are up and running, it's fine. Rarely need CS after the first few weeks.
smitha
16 Mar 16 #1246
3 contracts = 270 worth of Netflix = like me :smiley:
paultrademark
16 Mar 16 #1247
1 contract!

Got my initial SIM (temp number which allowed me to sign up for 12 months Netflix) they supplied me with which I PAC'd my number on to and worked for about 5 days.
They then cut that off in error, so the shop gave me another SIM (new number on it so another 12 months Netflix) to connect and was meant to PAC my number on to, couldn't and eventually managed to re-connect my number onto it (so another 12 months Netflix)
teerex
16 Mar 16 #1248
My saga continues.

I phoned them last Friday to transfer my Three number to Vodafone. Had to explain to telephone agent that the PAC I just gave him was to transfer to Vodafone and not from Vodafone! Should have realised then that I wasn't dealing with a normal company. Anyway I persisted and after several times of being put on hold for ages the agent announced that my number would be transferred in 24 hours max. He later corrected himself and said that as it was now after 5pm, it wouldn't happen until Tuesday
teerex
16 Mar 16 #1249
Cont'd

Anyway Tuesday came and went back no transfer. Called them and they said a glitch had occurred which changed the transfer date to 30 March! Only thing they could do was cancel the previous request which would take 72 hours and then make another request. They can't check and do that on my behalf either so I have to call regularly over next 3 days to check. Brilliant.
Wanted to complain but you have to put that in writing to head office. Took two more calls to find out that nugget of information.
teerex
22 Mar 16 #1250
Still l waiting for porting to happen! Vodafone are the worst.
paultrademark
23 Mar 16 #1251
Anyone heard anything from TCB?

I put a complaint in to Vodafone about this poor service I had about the transfer and the billing and got one bill written off and another month free.
teerex to paultrademark
23 Mar 16 #1252
Was your complaint in writing or live chat?
amerjitdosanjh7
24 Mar 16 #1253
my tcb is showing as 0.00 now don't know y :-S
Xaar
24 Mar 16 #1254
Odd, mine's dropped to £0 too now
leeeastham
24 Mar 16 #1255
Vodafone finally gave me a free month after much badgering. Still nothing from TCB claim.
ladymarmalade
24 Mar 16 #1256
Mine has dropped to 0 too. It did this a week or so ago and came back up a day later. Strange!
mikie15zd37zj
24 Mar 16 #1258
Yup TCB also dropped to 0.00 for both me and a friend, emailed TCB said its been declined!
mikejones1999
25 Mar 16 #1259
this is a joke my cashback went from zero to £63 then back to zero with TCB im never using them again after this
livreg
25 Mar 16 #1260
My cashback has dropped to £0 too.
livreg
25 Mar 16 #1261
Think I might email too and point out this thread all the bad experiences so many people are having.
jnm21
26 Mar 16 #1262
Anyone know if they will moan about me using this sim in a MIFI/dongle/Wingle (no, not a typo, Huawei's stupid name for a mifi without the battery, EE call it the Buzzard)?

Sorry to hear about the issues everyone is having.
nuttyphilt to jnm21
5 Apr 16 #1274
I've used my sim in my iPad and mifi since day one. All works fine, no issues so far.
akhilesh47
30 Mar 16 #1263
Whats happening with people's cashback? TCB tracked at right amount? Confirmed? Paid out?

Did Vodafone honour the free months (credit) they offered to people who couldn't get TCB?
secretmsg to akhilesh47
31 Mar 16 #1266
if not then can chase it on live chat
ladymarmalade
31 Mar 16 #1264
My cashback has gone to zero. I am pretty fed up. :disappointed:
leeeastham
31 Mar 16 #1265
Not heard a dot. Still think there's a legal angle on this if so many failed to get the deal. Vodafone have finally honoured my one month free though.
livreg
31 Mar 16 #1267
Mine is tracking at zero after being at £85 and I'm waiting to hear back from TCB. They are meant to have sent off the claim a while back when it initially tracked at zero.
crazymonkey
1 Apr 16 #1268
What did you all have to do to get the netflix sub? I have not received anything from them
paultrademark
1 Apr 16 1 #1269
I received a text, clicked the link and got a page to sign up to a choice of service.

Luckily due to Vodafones uselessness, I've ended up with 3 years worth :smiley:
teerex
2 Apr 16 1 #1270
Emailed the CEO with my complaint and have been promised £40 credit for the hassle caused and £20 for the incorrect bill.

How can I check if the credit has been applied? Can't see anything on my online account or using the app?
paultrademark to teerex
4 Apr 16 #1271
Yeah same here, just waiting to next bill date to see if it shows up (tomorrow)
oom
4 Apr 16 #1272
I got paid 2 days after signing up... Quidco.
noelsolutions
5 Apr 16 #1273
After what I thought was resolved and sorted all went bad had to complain a lot. 1st month bill £40.00, second bill £26.20, 3rd time lucky looks to show correct amount. Vodafone app is showing bundle £20.00 a month finally. Account has been credited back what I have paid, TCB didn't track.
paultrademark
14 Apr 16 #1275
Anyone heard anything yet from TCB?
ladymarmalade
14 Apr 16 #1276
I have had to put a claim in. No doubt they will squirm out of paying!
leeeastham
14 Apr 16 #1277
Hav had another email from TCB saying they have submitted my claim today. That's the third time...
ladymarmalade
14 Apr 16 #1278
Yep. Same here, also asking for same info over again, order number, account number DOB - unbelievable. Its a identity thief's dream :smiley:
arrturro
14 Apr 16 #1279
Today's message from TCB
Hi there,

I''m sorry to contact you out of the blue, however, it appears that your claim did not successfully save to the network the first time we uploaded this.

As a result, I will now re-submit your claim in order for this to be successfully saved on the networks system.

I''m sorry for any inconvenience this may have caused.

Kind regards,
Beccy
silver_lining to arrturro
15 Apr 16 #1280
I had this message too
spencer24
16 Apr 16 #1281
I had this too and when I submitted a missed claim they kept asking for the same info over and over, so I think it is just a delaying tactic
knack
21 Apr 16 #1282
I've just received a message from TCB that they have found a transaction matching my claim. It's now showing as confirmed on my earnings page.

http://i.imgur.com/bmnfEN0.png
Simax21 to knack
21 Apr 16 #1286
Had the same email and it's now showing confirmed as £80. :smiley:

Also just had a missed call from Vodafone's customer service, no idea if that's related but it did come be about 10 minutes after the email so I presume so.
pegreg777
21 Apr 16 #1283
Hi, Anybody ordered this SIM from e2save with cashback offer 120pounds? I trying fighting with them because remove cashback offer from my account. I asking them and say that my order don't have cashback?!
gta15
21 Apr 16 #1284
Mine has moved from pending to confirmed but is tracking at £0. Should I put a claim in or do you think this will change?
knack to gta15
21 Apr 16 #1285
I think you should as I can't see it changing now. Mine wasn't showing at all before but probably a related problem.
paultrademark
21 Apr 16 #1287
Yeah mine is the same, has moved to Confirmed. So just need to wait on it being Payable, any idea how long that will take?
knack to paultrademark
21 Apr 16 #1288
Saying 13 weeks for me. Hopefully sooner but at least it's on the way.
rachelandgromit
21 Apr 16 1 #1289
Same here but at least it's going through. £16 a month for me plus £80 cashback and Netflix, can't complain.
nuttyphilt
21 Apr 16 #1290
I received £40 cashback from Quidco today. I took the contract out via Carphone Warehouse. The cashback due was £60 though so I've raised a claim for the additional £20. Will update here once I have further news.
8eaker
21 Apr 16 #1291
Got the TCB message too and now confirmed at £80. Have to say I'm surprised. I really thought this would disappear down a big black hole.
blik23
21 Apr 16 #1292
I received the same message/email in the morning today- confirmation of £80 cash-back and payable in 13 weeks.
Hope it pays out, if not we should all take some sort of action.
#StayUnited
DealJourno
21 Apr 16 #1293
No email for me and I put a claim in weeks ago. Putting the claim in again.
pault87
21 Apr 16 #1294
Mine didn't track at first but I put a claim in straightaway. Received the same message from TCB today, confirmed £80.
I read peoples comments on previous pages about confirmation and then Vodafone declined it. Hope it pays out!
livreg
21 Apr 16 #1295
Also received the TCB email so checked the app and its showing £80 in confirmed but when I click on it shows as £0. Will see how it pans out. Not to be pedantic but is should've been £80.80! ;-)
teerex
22 Apr 16 #1296
Stick with it fellas. I cancelled my order via TCB and reordered via quidco which paid out very quickly. Won't be using TCB again if I can help it.
DealJourno
24 Apr 16 #1297
It's a pity the BBC have abandoned consumer journalism, could have been a good Watchdog story.
DealJourno
25 Apr 16 #1298
WARNING EURO TRAVELLER PLUS: Just a note for anyone who signed up to this deal. EU roaming prices reduce by 75% on the 30th April.

You have Euro Traveller Plus (Not Euro Traveller) included in your contract which you can't remove. This could be useful for people who use their phone a lot when they are abroad.

But it will be expensive if you just make a few calls daily. Example: from 30th April you will be charged less than 5p per min to call the UK from Euro Zone 1 areas. Total cost of a 3 minute call would be 15p

But make a 3 minute call on Euro Traveller Plus and the cost is an automatic £3 daily usage charge (minutes are taken from your bundle)

Not much good for those who only use their phone for a few mins daily abroad and use wifi instead of mobile data.

Vodafone won't remove this from my account, I am trying to establish if this service forms part of my contract.
livreg to DealJourno
25 Apr 16 #1299
But as part of Euro traveller plus you can ring back to the UK using your bundle mins ie in this case unlimited as thats what this tariff is. I've phoned back to the UK and haven't been charged anything as it's included in the tariff. This does not apply to texts or data though. In that instance it may be cheaper not to have the £3 daily charge depending how much you use.
nuttyphilt to DealJourno
25 Apr 16 #1300
This is wrong.

Euro Traveller Plus is included in this contract and it allows you to call back to the UK from Europe without any extra charges.

Also, from the Vodafone website:
'When you buy a Red Value Bundle you automatically get Vodafone EuroTraveller Plus included.

You can opt in or out of EuroTraveller Plus at any time during your agreement. Text ADD or REMOVE to 40506 or call 5555 free from your Vodafone mobile.'

Have you tried texting this number?
DealJourno
27 Apr 16 #1301
That allows you to opt out of Euro Traveller, not Euro Traveller Plus. I have called customer services three times and they've told me there is no option to opt out, nor can you do it from you account on the Vodafone website.

You are correct however on the calls back to UK landlines and mobiles. But you'll still end up paying the £3 daily charge if you use any data, send any texts, or call your voicemail, as detailed below from the Vodafone FAQs on their website.

If you’re travelling in our Europe Zone you can make free voice calls home to UK mobiles and landlines (starting 01, 02 and 03).

You’ll only pay the £3 daily charge for EuroTraveller Plus if you:

Call a non-UK mobile or landline
Send a text message to a non-premium rate UK number
Use data
Check your voicemail
livreg
28 Apr 16 #1302
Success guys! Mine has moved to payable.
paultrademark to livreg
2 May 16 #1304
Yup mine too :smiley:
livreg
28 Apr 16 1 #1303
I suppose we'll all be back here in about 10 months when we move to another network or accept a retention offer.
mikie15zd37zj
2 May 16 #1305
Give it a day or so it'll go back to declined, TCB absolutely useless
paultrademark
2 May 16 #1306
Already transfered it to the bank before they did change their mind :stuck_out_tongue:
mikie15zd37zj
3 May 16 #1307
^^ sure you did.... it may be at payable status but you've not actually been paid it yet...
livreg to mikie15zd37zj
3 May 16 1 #1309
I don't know why you dont believe him but I've had mine paid out via BACS too. Did it straight away as soon as I saw it as payable. Because of bank holiday weekend has taken a bit longer but should be in by tomorrow.
mattr
3 May 16 1 #1308
I was surprised it got paid - got mine out in Amazon vouchers last week...
paultrademark
3 May 16 #1310
Thanks livreg...mikie I have no need to explain myself to anyone but I know what status my account is and what actions I took.
sbk786
5 May 16 #1311
Hi all, how many of you managed to get cashback from tcb?and those who were given credit by Vodafone?
spencer24
5 May 16 #1312
Still waiting for tcb scam merchants
livreg
5 May 16 #1313
The £80 moved to payable last week and went into my account yesterday. Must admit I was surprised it was paid out and fairy quickly too was expecting a lengthy battle.
skula to livreg
5 May 16 #1314
when did you purchase yours ? mine is still stuck on confirmed. I purchased vodaphone deal on 13 february.
spencer24
5 May 16 #1315
I purchased on 11 February and it's was declined very quickly. TCB waste of Oxygen
skula
5 May 16 #1316
Thanks spencer. i will just have to chase tcb to pay up. 2 days difference and yours paid in over a week
spencer24
6 May 16 #1317
No you miss read my post it was declined not paid
paultrademark
7 May 16 1 #1318
Hope you all get sorted out.

Although been a right pain, worked out very well for myself.

3 x 12m Netflix = £270
3 x free months rental = £60
1 x TCB claim = £79

Total = £409
Contract = £240

Profit = £169
sbk786
7 May 16 #1319
paultrademark- you lucky ****!
iCantstop
9 May 16 #1320
somehow someway i havent been charged for my contract yet :/
sbk786
9 May 16 #1321
have you been using the sim?
iCantstop
10 May 16 #1322
Yeah since I've had it
nuttyphilt
10 May 16 #1323
Have you tried logging in to your online account to view your bills?
sbk786
10 May 16 #1324
it should show on your online bills but as long as theyre not taking any money from bank account...
iCantstop
10 May 16 #1325
Yep every month so far it comes up as bill £0.00, I'm not complaining but it is strange, prepared for a backlog of payments
iCantstop
10 May 16 #1326
Nothing on my bills, nothing taken from my account
sbk786
10 May 16 #1327
may be they have given you credit like they did to others
DealJourno
11 May 16 #1328
My Top Cashback claim has now been confirmed as £85.85 which is good. I never got an email from them, but it is on there now. Should be payable in a few weeks.

Anyone else paying £20.50 some months to Voda instead of the headline £20 price?
DealJourno
11 May 16 #1329
I think it's because Beccy is the only person at TCB putting through claims :confused:

I was asked a few times for info I had provided previously.
spencer24
11 May 16 #1330
I've put in a missing cash back claim but all I get is " you'll have to wait 4 months for it to be verified by Vodafone "
jaypr
16 May 16 #1331
Mine has just moved from confirmed to payable. £89.25 (£4.25 of it was Top-Up?). That and free Netflix for a year is a real bargain!
sbk786
17 May 16 #1332
thats five and a half month free, glad it paid out.
rachelandgromit
24 May 16 #1333
Does anyone know the name of the package that was included in this that gave free calls from EU back to Europe. I wanted to check a couple of things but I can't seem to find the name of the package that was included in this.
leeeastham
24 May 16 #1334
Euro Traveller Plus
rachelandgromit
25 May 16 #1335
Thank-you so much!
silver_lining
2 Jun 16 #1336
My claim has just turned to confirmed today after not tracking at all. :smiley:
cytoon
2 Jun 16 #1337
Mine has also after a nudge the other day! Happy days. Got to be said I struggle to use the 20GB (largely because Cardiff 4G is dreadful in the patches I spend the most time) .. but it's been handy whilst away on trains & as a replacement for hotel internet.
WestMidlands
2 Jun 16 #1338
Managed to get £120 cash back in total all good
leeeastham
2 Jun 16 #1339
I now have £80 confirmed too.

This week I have spent 2 hours on the phone to Vodafone and completed a 20 mile round trip because they cancelled my DD without telling me then stopped all services on the phone because they didn't take payment. Sorted it all out back then and Tuesday I got a bill for £4.17 for a late payment. Robbing barstewards finally agreed it was their fault and refunded it plus 50% line rental, not without threats of the Ombudsman though.
sbk786
3 Jun 16 #1340
how did you manage to get £120 cashback?
bunkum100
6 Jun 16 2 #1341
My TCB cashback of £80 has also now turned up in 'Confirmed' after submitting a claim.
bunkum100
10 Jun 16 #1342
And my TCB cashback has moved to 'payable', far quicker than I expected.
spencer24
10 Jun 16 #1343
Mine has turned to payable but only £50!!
spencer24
10 Jun 16 #1344
that's not including the £5 annual fee they don't tell you about when you sign up!!
bunkum100
10 Jun 16 #1345
So it was tracking at £80 then changed to £50 once payable? That needs investigating, contact TCB.

I don't bother with Cashback Plus (or whatever it's called), I'm still on "Classic"
spencer24
10 Jun 16 #1346
It originally tracked at £85 that was declined so I lodged a missing cash back claim then it tracked at £50. I have no idea what cash back + is
bunkum100
19 Jun 16 #1347
Are you sure you're not getting Quidco and Top Cashback confused? I've never been charged a £5 fee with TCB but Quidco do (or used to anyway)
spencer24
19 Jun 16 #1348
I sorted the £5 fee, it is with tcb. When you open a new account they automatically put you on a premium account and you have to cancel the subscription or they take the first £5 of any cash back you receive. I managed to cancel it so no fee
bunkum100
20 Jun 16 1 #1349
Ah right, that must be the cashback plus thing I was on about, glad you sorted it.
rogphone
25 Jan 17 1 #1350
Anyone looked at renewing this yet?
paultrademark
26 Jan 17 #1351
Next month, mine runs out on the 9th March :smiley:
livreg
26 Jan 17 #1352
Im due to cancel in the next few days I'll update what i got offered.
charliewashington
26 Jan 17 #1353
Mine is also due soon
pegreg777
26 Jan 17 #1354
My too ,next week will be contact with them and asking.
spencer24
26 Jan 17 #1355
renewed mine got a similar deal 20gb all you can eat txts and mins and Spotify for £22.20 pm plus credited £26 to bring it down to £20pm
sbk786
28 Jan 17 #1356
That time of year again haha
mine runs out end of Febuary. would be really helpful if everyone posts what they get offered from Vodafone and/or other networks.
Xaar
30 Jan 17 #1357
I have 2 Voda contracts from last year, both due to expire in Feb.
Went on webchat and asked for retentions.. took a couple of transfers, but got there in the end.
Anyway, was offered 40% off any renewal + 2GB extra + 2 months free.
so: 20GB+2GB for £22.20
or 12GB+2GB for £19.20
or 8GB+2GB for £16.20

All came with 12month entertainment pack, and 2 months free.

I opted for the 14GB for both.

Hope that helps.
sbk786
30 Jan 17 #1358
So £19.20 after 40% off applied?
livreg
30 Jan 17 #1359
I was offered the exact same must be their standard offer atm or for this contract. I refused it. Will probably take my number over to 3 with the 30gb tariff being down to £18/m atm. I'll have to act soon as thats ending soon.
Xaar
30 Jan 17 #1360
Yes, £19.20 a month.. but with 2 months chucked in free (was credited £38.40 on my account).. so averages out to £16 month.

I know there is cheaper options available like the virgin sim.. but this does also include the 12 month entertainment pack
nuttyphilt
30 Jan 17 #1361
sbk786
31 Jan 17 #1362
thank you @Xaar and @livreg
sbk786
31 Jan 17 #1363
I believe that deal is only for NEW customers?
nuttyphilt
31 Jan 17 #1364
No, you'll be able to swap to it if you're an existing customer coming to the end of your contract.
sbk786
31 Jan 17 #1365
Thank you for clearing that up.
pegreg777
1 Feb 17 #1366
I talk via web chat and give this :

unlimited calls/texts and 8GB, 500mb data roaming and inclusive calls/texts in EU - £17 per month

unlimited calls/texts and 20GB, 2GB data roaming and inclusive calls/texts in EU - £20 per month

without free months :disappointed:
pegreg777
1 Feb 17 #1367
TCB offering £40 for 12 month per £15 to will be £16,66 per month
bfam
3 Feb 17 #1368
Spoke to them today. They're not offering Netflix anymore.
sbk786
8 Feb 17 #1369
Hi everyone,

TCB are offering £65 cashback on this deal.
So after cashback it will be £175 a year, £14.58 a month.

No deals on quidco yet.
everex
18 May 17 #1370
Did anyone get a text confirming price increase of £2.50 as of next month?
skula
29 May 17 #1371
No i didn't get anything. Although i am on the 25?Month contract
spencer24
5 Jun 17 #1372
I've just changed my bundle on the Vodafone app from 20gb to 40gb for £24 pm
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Source: HotUKDeals | Deals > Kids
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Gears Of War 4 Steelbook Edition (Xbox One) (Open Box)
3 stars +129

Gears Of War 4 Steelbook Edition (Xbox One) (Open Box)

£12.99 Studentcomputers.co.uk10 Oct 17
Source: HotUKDeals | Deals > Entertainment
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The Body Shop Sale Now On Plus 50% Code when you spend
3.5 stars +288

The Body Shop Sale Now On Plus 50% Code when you spend

£40
Free P&P 10 Oct 17
Source: HotUKDeals | Deals > Fashion
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