Order code 019 gave me 10% off & free delivery.Total cost £116.99 delivered.
Got the code from here... http://www.voucherhub.com/view/24studio.co.uk

Megalols at everyone who has reached panic stations, but seriously calm down.

I place an order, got the 1st email, then the 2nd email and I've received an invoice in the post.

Am I running around like a mad man?! Am I f**k! I'm just going to wait until they deliver or cancel.

I won't incur any charges as they can't charge the account until they have dispatched the goods.

The people who paid up front, Im sorry but you lot are mugs but I do hope you get your monies back.

or more likely play station x3...

[img] Uploaded with ImageShack.us[/img]

So... we all know mail order companies often say "Allow 28 days for delivery". I ordered less than 28 days ago and my goods have arrived. I used a mail order company, I got the item I wanted in the time I expected. I didn't get worked up, I let mail order companies do what they do. Be slow and inefficient, but I got my goods.

I think the problem with this thread is that people seem to forget this is a mail order company, whether they have a website or not. Tens of pages of people whining because all they do everyday is sit on the internet wishing things were instant and things didn't take time like the good ol' days. Receiving invoices in the post?? What is this madness.

Yes their computer system isn't great, and their customer service aren't able to do much more than read off their screens, this all can be improved, but welcome to the real world, this is how a lot of companies operate. They don't have the money to spend on complete system overhauls, and yes, it does cost a lot of money despite those of you who are sure they could write a better system. You live at your computers thinking they are the real world ignoring what is actually out there and how things actually work.

Anyways rant over. Mail order company gave me goods I ordered, I am happy :smiley: Well done all who stuck with it.

Mines still going strong

Still remember this deal :man:

Deal of the year,this should have been much more hotter :sunglasses:

Look back through, someone did post it

Does anyone know what firmware these ps3's were??

Yeah, got the feelers out to Sony too. They used to do a really good service in the YLOD days where they would courier a replacement to you and take the broken one, suspect that might not be in effect any more.

sony direct??? try them

A sad epilogue for me - I got the PS3 but it has the dreaded dual-layer Blu-Ray read problem so I can't play games like LA Noire or God of War III. Off to brave the wilds of 24Studio's return dept. Pray for me!

After the ps3 not arriving I've been told they are out of stock and I can't have any other ps3 unless I pay catalogue price! Soooo unimpressed!

Nothing here in the way of that im afraid smeghead (sorry only thing that comes to mind with that avatar and name) will keep an eye but I believe its unrelated, hope you get it sorted soon.

I have just logged into my STUDIO account and seen that to make a payment you go through NETBANX which i guess would mean it can't have been through Studio but i just can't remember if that was in place when i made my payment.

Once i know for sure the source i will delete these posts.

I don't suppose anyone else who ordered and paid from this site has been a victim of banking/identity fraud recently?

I very much doubt it but just throwing this out there in case.

I myself have been raped blind last week and the only reason i suspect STUDIO is they are the only people who i have made a payment with my bank card rather than my credit card recently apart from legitimate direct debits etc.

Reason i suspect them is:

A. Had to make account so maybe they got details through this process.
B. As above - used bank card to make payment.

As no one else has mentioned this by it now would seem it has nothing to do with them.
Thought i'd try anyway.

Well that sucks, unlucky :/ d'ya think I could claim my money back from them as they say they didn't send me a ps3?

Well its all ended in tears for me unfortunately

After ordering about 5-6 weeks ago, they are saying tough titties - its permanently out of stock - they don't care if I placed my order when it was fully in stock - they deny that anyone has been sent the PS3 for that price

What a terrible, terrible company

Thanks OP, this was a great deal. Ours arrived safely and account paid off no prob (had an account already anyway).
Top spot

Account paid off fine! Took a few days ALL GOOD!!

Well I bought my ps3 to play games on...not really bothered what it looks like. Matt black is the new shiny black IMO

Been playing f1 which I bought from a deal spotted on here, ordered dirt3...from a deal on here and gt5 from a deal on here...

Waiting a little for the fifa12 deals to start

Same here, but even compared to the original Slim these look cheap! How is that even possible!?!?

mine finally arrived today. the courier was told to redeliver it on friday when i would be in but of course the delivered it today. absolute clowns

Mines still not arrived! :disappointed:

Id rather have one less prone to YLOD than some lights on it but yes they should have kept some of the metal trim on it :smiley:

I meant the actual power and eject buttons light up on the old slim in addition to the little LED above them, and the old ones had a HDD and WiFi light next to the USB ports.

I quite like the design, much smaller than my old Xbox, mines does have a eject button and a hdd light underneath the top panel?

So it seems these are the very latest/cheaply made PS3's, no eject button/power lights, no wifi light no fancy gun-metal trim...

Gosh they look so cheap compared to the 60gb phat. Even to the first slims that came out!

just paid off my account £116.99, are people cancelling their account after payment or just leaving it as is?

Aye opened mine to update have a tiny bash on it but then packed it away for xmas

Not opend mine you but keeping it winning a few games on flebay

got mine a few days ago and sold it for £160 on gumtree :smiley: £43.01 profit. thanking you

Thanks for the reply Adam :-)

Rich,

Whilst I don't have my slim yet!!, that was the first thing my brother noticed/complained about with the slim ps3s... Their build is shoddy compared to the fats, features are less and they are actually noisier (or seem to be) when reading data from the disc!

I have just started I using mine and have found that when the disc drive is accessing the disc, either on starting a game or during gameplay (mw3) the drive seems quite loud.

Does anyone else have this? I had an original 60gb phat and although the fans on it were louder than the new slim, the slim is louder when accessing the disc. Similar sound to an old inkjet printer??

Thanks

Rich

I've checked mine and they are 100% genuine UK models. You can tell this because it has "CEK" on the bottom Sony barcode label.

DPD also delivered mine to the wrong address on the first attempt. A different driver did the second delivery.

Well, I finally got my PS3 today, although I very nearly didn't get it at all. The delivery guy told my GF that I should have received it last week, but it was delivered to the wrong address! A bunch of parcels got delivered to a business firm about five or six miles away from me, and my PS3 was included in the parcels left. Luckily someone there notified DPD of the error and they went and picked it up for it to be delivered to me. Amateurs!

Thanks OP.

Received the 2 i ordered thursday excellent deal i nearly missed them as i didnt receive a dispatch notification.

Cant get credit if you have never had credit its a vicious one, my wife was refused credit but in theory her report is better than mine but she only applied incase mine failed didnt expect this way around though.

Mine has been delivered today! nice

Thanks to the OP for this deal, great Household Xmas present!

Thats why.... no loans or credit = zero credit rating... having not had any credit in the past makes you much as a risk as someone who defaulted on payments.... its impossible to assess the risk of someone who's never had credit.

Best option is to get a credit card and use it for purchases and then to pay it off in full as you use it to build a credit report file.

My Son was refused to a bad credit rating. Has no loans etc. He is in employment. So don't know where they got that from.

I had the exact same issue with iplayer. Follow these instructions and it will work:

Go to the Games tab of the XMB, then move up/down to the PSN Store icon. Wait for the 6 adverts to appear to the side. I actually navigated around these too, I don't know if that was necessary. Then move back to to new TV tab of the XMB and voilà,the “my channels” icon is present.

I'll try calling them, thanks.

I got a despatch email on the 9th, but I haven't heard a thing since. They haven't even tried to deliver.

Received mine on Friday :smile:

Gotta be the best bargain Ive had through HotUKDeals. Big Thanks to the OP.

Just be careful though guys, you don't get an invoice through with the PS3 as stated, you need to check all the Christmas stuff they have sent out for your Account number, otherwise after 1/12/11, interest will be charged!

for those waiting for delivery from dpd - have you tried calling them:

abulkasam - Nov 11, 2011 10:48
I'm on the DPD system - ignore the tracking number. Call them on 08445560560 and eventually speak to a person. Using your postcode, the lady was able to track. It's out for delivery with a specific 1 hour time window. You can even leave a message to leave with any particular neighbour if you are going to be out.

DPD just haven't bothered to send mine out again after I missed the first delivery

Has your dispatched notice been changed those who dont have it yet or is it still awaiting stock ?

neither have I, useless **** at DPD

Maybe so... :smile:

Still not got mine :disappointed:

Never know Rick that might be why we got ours :stuck_out_tongue:

Well done to those who got them - well worth the risk for you - glad it paid off...- Like i said before, it was only £116 so not really high risk in terms of value and would of been worth the wait for Dec..

Its kind of funny that some people got worry and jumped ship cancelling their orders....

Now that they trust you'll pay things off they want you to borrow more so they can trick you into paying interest :wink:

Wierd when i first signed up I had a credit limit of £200 now after paying off the PS3 balance ive now got a limit of £434 lol

You sure you haven't got the option of tv/video services between Video and Game? You have made a user account and signed in?

ive got play station home installed as well......still nothing...

please help as this is a xmas oresent that has to go away today:(

Playstation home is under the playstation network section. Home is like virtual reality city social interactive type thing, load of rubbish really but had to install it as I wanted to do what you're trying to achieve :smiley:

mine just did one update and that was it??? whats this bit about installing home?
cheers

Gav - I did all the system updates and installed home. Then a new tv section comes up.

how the hell do i install i player and the tv part on this thing?

been pulling my hair out!

well we all got a bargain those that did play the waiting game, the link works again now but the ps3 is £249.99 well done op on finding this deal and posting it

Got mine and have now paid the account off. Goes to show that a good thing (and an utter bargain) come to those who wait. From a happy bunny. Thanks OP

Typical, the failed payment I tried online when it arrived flagged up my card as possibly compromised so I have to wait for a new one in the mail :smile: yay

Got mine - awesome deal and fair play to this company for honouring it. Thankyou very much OP! :smiley:

Anyone not got theirs yet? I got a despatch email on Thursday morning.

Just checked my account and payment has cleared. Fair play to the company I cant fault them. Semetimes it does help to have a little patience and not go off in a rage at the slightest hint of a delay. Thanks so much to the OP who has been slated beyound belief for posting and not returning. I hope all the doubters are hanging their heads in shame.
Balance
Current Balance
£0.00

Credit Limit
£500.00

Available to Spend
£500.00


Payment
Minimum Payment
£0.00

Minimum Payment Due Date

Last Payment Value
£137.00

Last Payment Date
10-Nov-201

Paid off online now. You get a payment reference in your email sa well. So this deal should be done now. I think I will keep an account with them. Because quite frankly this was a great deal. Here's hoping for some more in the future.
Ps if anyone wants to return please let me know as I'm still on the lookout for a ps3 for my nephew.

Just need to get my data transferred from my Phat 60gb to my new slim now.

Box up the 60gb, print off trade in price from cex's website, which is £127 for a boxed 60gb phat (backwards compatible), then take it to Gamestation and try to get them to beat it by £1.

Balance
Current Balance
£116.99

Credit Limit
£300.00

Available to Spend
£183.01


Payment
Minimum Payment
£10.00

Minimum Payment Due Date
01-Dec-2011

Last Payment Value

Last Payment Date

Statements
Last Statement Date
10-Nov-2011

Next Statement Date
08-Dec-2011

Thats a shame u couldve sold it for more all that wait for £8 profit .... lmao im sure someone on here who cancelled wouldve even bought it of u , all that headache for £8 , cex are jus gona make a proper PROFIT on it now

YEA BABY!

You should have confirmation that you paid today. I received an email confirmation. If it takes longer than 3 days surely that's not your fault.

Mine showed up today. Great result and great price for a PS3
Big thanks to the OP!!!!

Payed for mine just now , just hope the 3 days is right.

Hopefully once my account is showing a balance of £0 I can just get them to close it.

Funnily enough I received my PS3 yesterday and a letter today regarding cancelling my order/closing my account.

It basically said that they have been in touch with the appropriate dept but cannot guarantee it would be cancelled before dispatch. If I receive it in the mean time I can phone up for it to be collected.

After the PS3 was delivered I checked my online account and it showed the balance for the PS3 but said £0 is due until the next statement. I decided as it was showing the cost of the PS3 I would just pay straight away. Payment went through ok and said it would show on my account in 3 days.

Thanks OP. Received console yesterday :smile:

Did you cancel or sit it out? If you cancelled it await till asked if you ordered and waited personally i would ring them.

My ballance shows £0.00
So how do I pay? Do I wait for it to show on my account?

If its arrive in my opinion pay it off online asap.

I've had two delivered just now!

Just sold mine to cex for £124....made £8 profit. Could of made mabey £20 more but I got a PS3 320gb free from Asda so not that bothered. Now to pay for it :smirk:

Mine arrived now. And exactly on time as well.

Has anyone successfully paid up online? Or are you waiting for a statement to come?

Option 1 I think. The one that says track/use a tracking or consignment number. It thinks about it then puts you through to a person. I suspect because tracking number is too long for dpd system.

How did you get through to a human?!

Cheers. Stupid mobile web page keeps double posting my posts!

Still waiting, DPD don't have me on file and they just drove past the house!!

I'm on the DPD system - ignore the tracking number. Call them on 08445560560 and eventually speak to a person. Using your postcode, the lady was able to track. It's out for delivery with a specific 1 hour time window. You can even leave a message to leave with any particular neighbour if you are going to be out.

Still waiting, DPD don't have me on file and they just drove past the house!!

i am

Missed the delivery yesterday...wifey is home today though so it should be there waiting for me when I get home...with the F1 2011 I ordered the other day

Any must have PS3 accessories I should know about? Do these slims suffer from overheating or has that problem been fixed now?

got mine yesterday evening

has anyone still waiting had any deliveries this morning?

were u waitng at the door when the ps3 arrived with ur hand out the letter box ....lol

Any comments from the people that cancelled pls ...

BAM!! Got it in the post today! Shame i never thought it would arrive, now i have 2 PS3's! EEEEEEbay!!

PS3 received today, cannot believe the amount of comments on this deal, by people panicking, and not trusting the company. It's a Hot Deals site, someone posts a deal, you either go for it or you don't. If you go for it, sit back and wait, all good things come to those who wait, or they cancel your order.... Happy Days

"abulkasam
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?"

SNAP!

I've not received an invoice. I had a catalogue with a credit agreement form for me to complete and return (which I haven't...), not of the paperwork that came with the catalogue had an account number on it. Strange....

The delivery note doesn't seem to contain an account number that I can see.

Anyone know where I can find my account number? I didn't create an account when I purchased and I'd like to pay it off online.

Cheers

There are people on this forum im sure in FS/FT that would buy this @ Cost + p & p and or facebook selling pages

Got it ^_^ how unexpected!

Mines being delivered tomorrow.

I agree with armaita, its not often a company honour such prices. My hat goes off to the guys at Studio.

Well guys we got ours, it's certainly been a pleasure sharing this experience with you all..... Am not sure what I will do now without my daily fix of thread emails. Thank you for the original post, one very happy husband is well worth the hassle :smiley:

attempted delivery today, will redeliver tomorrow . I hope this has restored peoples faith in Studio. It is not often a company honour a misprice. Thanks OP.

If anybody in Scotland is selling please pm me.

I'm going to sell to cex, make a whole £8 profit :smile: woop. Asda 320gb PS3 that I got for free will do me nicely for now :stuck_out_tongue:

Sell it where? eBay has them for £165 so if I sold it for the same price I'd still lose money after fees.

BTW if you cancelled before they dispatched they will collect it free if you moan at them.

Why close the account?

paid for it in full
anyone know how to close the account with them

i just got mine today :smiley:

"abulkasam
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?"

SNAP!

Mine has arrived today and as much as I would love to quote every single ney sayer in these comments, it wont let me... but I can say 'who's had the last laugh now!!'

Whooop Whooop!!! :smiley:

Mine arrived. Brought a 320gb while waiting for it, so gave it to my little brother.

Thanks OP :smile:

Because the original one I bought was faulty kept switching off so they swapped it then they changed the reciept but the new reciept only showed the console at £199.99 and no games so in theory I have got a ps3 and two top games for £116.99 what a bargain of the year

I just sold mine for £155 cash... :smiley:

I ordered 1 cancelled and got 3 not 5 minutes ago.... how does that work? :neutral_face:

Anyone having trouble paying online? Mine is getting rejected despite getting to the verified by visa stage and entering the correct password

If anyone is selling. I will be happy to buy at cost price. Please PM me if interested. My nephew has been after one for ages.

sell it no return profit sigh

Ah they want me to pay for the return.

Tight b**tards.

received mine today great find thanks op , now to pay it off in full

Just arrived well happy yet another xmas present done at a bargain price.

Dear xxxxxxxxxxx

I am pleased to confirm that the following parcel(s) from your order have now been dispatched.
Invoice Number: xxxxxxxxx
Order Reference: xxxxxxxxx
The below parcel(s) will be delivered to:


Parcel 1 This parcel will be delivered by THE SUPPLIER DIRECTLY

Qty Item Description Price You
Reference Each Pay
1 xxxxxxxxxxx , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99

Please allow 7 - 10 days for delivery.


Please do not reply to this email.

If you wish to contact us, please use our online contact form.



*** Good News! *** Our brand new secure website payment facility is now available.

To make a payment to your account using a credit or debit card, you can now use our secure online payment facility, simply sign into your Studio online account and you will be directed to our new secure website payment page. This facility is available 24hours a day 7 days a week. Don't forget that you can also check the following by logging into your online account; Check how much available to spend you have, Check how much your minimum payment is, Check when your minimum payment is due, View your past orders, View your current statement, Change to Details, Track an order and View expected delivery dates for delayed items.
Terms & Conditions

oh yeah got home and missed parcel

sell it for profit ?

Mine arrived today. Bit of a brainfart buying it because I've got a 360.

I'm gonna ring up and return it.

Mines arrived but I don't want it :disappointed: Looks like I'll have to call them to collect it back or sell it.....anyone paid for their's yet??

Got mine today after cancelling the order a week ago , i even emailed em asking for reply to confirm account to be closed and oreder cancelled, keep or send back?

Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?

mines arrived :smiley:

glad i didnt cancel

'all good things come to those who . . . . '

now . . . . whats all this firmware business?!

doorbell just rang and yahoo mines just been delivered as well - glad I didnt cancel!!

What a result I got this today but I already bought the sainsburys deal so just took the new one back to sainsburys that studio sent me unopened and they gave me the £199.99 back what a result £83 profit !!!!

Do you mean you got a PS3 plus two games from Sainsburys and then returned just the PS3?

I had cancelled a week ago as I thought it would never happen only to come home today and find a PS3 waiting on me. I guess it's sometimes a good thing that their service can be so slow!

Indeed Mallinersha it appears that was over my head but who cares I HAVE A CHEAP PS3!!! weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Pretty new consoles by the looks. 3.66 was made available on June 23, 2011..

Happy days but 3.66 was no good for me with a 5 year old destroying disks all over the place! I'll wait til he's a bit older :smiley:

WHOOOOOOOOOSH..........

I received it just now.

Errr gears, halo are XBOX only games this is a PS3, you want Uncharted, Little Big Planet, Infamous, Kill Zone, Resistance as PS3 only titles :stuck_out_tongue:

Savo one of two options keep it and let the kids use and possibly sell the blueray player (although personally i wouldnt use the PS3 as a standalone player it will wear the lazer more)

OR

sell it on and make a little bit of profit as its an extremly good price (roughly £40+ profit)

MINE JUST ARRIVED!!!
SO WHAT GAME TO BUY? OR EBAY??

Gona sell my Xbox 360 60 gb hdmi , BOXED , with GAMES

Wow, mine arrived today. Cheers OP!

So anyone that cancelled and not got theirs a bit sick right now???

Got email and PS3 delivered, price honoured :smiley:

After I send a email to them say I want to cancel the order.

My 2 arrived today as well. Spot on! Best go pay them off now :smile:

Received mine about 1 hour ago! Now got to wait until Christmas to play it :S thanks original poster for this amazing deal :smile:

i got mine delivered today even though it was only dispatched yesterday........dpd delivered it :-) just wish i had faith as i went out and bought the deal on at sainsbury's incase this never happened....

Scrap that mines just arrived, thanks OP. :-)

Has anyone used their tracking number on DPD? I tried but it didn't work.

Good things come to those who wait .... Yes yes got mine too

Mine arrived today too!

i have got mine in in london :wink:

Dispatched email received

Just signed DPD delivery.... Yes it's true deal (still can not belive anyway) :wink:

I haven't got mine yet, i'm in London :disappointed:

still waiting for mine. Any deliveres in London yet? What was the courier company?

So far heard of DPD and Express Gift Ltd.

Was gutted when I got home and mine wasn't here - luckily the nice lady next door popped round with it, they'd left it with her.

Time to bash FIFA 12.

Mine just arrived, got it for £116.99 although still kind of regret it as don't know what to do with it now. Already got 3 xbox.

Express Gift Ltd. is labeled on the invoice. DPD delivered it here in Cardiff.

Attempted delivery today, getting it redelivered tomorrow. A true bargain and well worth the wait, thanks!

Unbelievable!!! Mine's arrived today. Never thought I'd get it.

It would be interesting to know if anyone who ordered more than one have also received them.

mines matte

Mine's just been delivered, sent by Express Gifts Ltd

You don't need to log in, just look under FAQs

http://www.24studio.co.uk/ss/help/help.jsp?page=faq#section6

wont let me log in for some reason

Can you not look on their site and see what it says?

how long do i have to pay them without getting any charges

and/or its on your invoice you recieve from them

Got mine too!! Cheers

anyone know where i can find my account number for payment!?

Just Recived mine too

Just got it in sunny N.I.!!!!!

Got mines today.

Kept the faith.

just got mine too
how long do i have to pay them without any charges

Just recieved mine :smiley: v happy bunny thnx op :innocent:

I got my despatched email.

confirmation i have just received my brand spanker 160gb ps3 CECH-3003A upto sunny redcar in the north east.£116.99.true bargain.cheers too the poster it all came good.

Why is 3.66 bad then?

Got mines today.

Kept the faith.

Dispatched email received

Looks like I'm getting mine :smile:

3.66......................

Mine is 3.66 :disappointed: ... By the way, I did cancel my order, and like some others here, received it today!

mine is CECH-3003A

Great stuff!

Cheers......

Nah, can't be v1.5, that dates back to 07. Slims hit the market in September 09.

I too got dispatch note - will go home at lunchtime see if its arrived.

Don't forget to pay them to avoid interest payments!

How are people paying off the account? Now online? Or will you wait for the "Statement"? Is there a statement with the parcel?

Finally considering the offer, the turnaround this is turning out to be a great deal. Patience...

Being new to PS3s...whats the deal with asking about Firmware then? Is it to do with modding? :smiley:

mine has just arrived woohoooo, liverpool area>

Holy crap, the offer was honored? :confused:

What firmware do these PS3's have... anyone?

MartH

I just logged into my account and paid the balance using my credit card. It said I could expect the payment to show on my account in 3 working days. Knowing Studio it will take 3 weeks if it appears at all, that's why I used my credit card and not a debit card. I still don't trust them, even though I have a shiny PS3 sat in front of me.

got it :sunglasses:

Ok I'll exclude those of you who tried to cancel from my rant :wink: You have legitimate cause to complain

I rang up and cancelled my order over the phone on 1st November. I did the same on the 8th. Today is the 10th November and the order is delivered. I don't think it's unreasonable to have expected my order to be cancelled, whether they're mail order or not. That's just basic.

Please can someone explain how payment works?

I have never bought anything on credit before, let alone from Studio.

Do I have to wait for my statement to arrive in the post before I can make payment?

:confused:



:smile:

OMG....DPD carded me this morning...i can't believe its actually happened !

In your face doubters..!!

If your not in you can't win!!

Typical, my gf has been sick off work for a week and today she goes back. I'm also at work so will miss delivery! I shouldn't complain too much I guess

Mine came this morning too - Lovely Job

I cancelled my order a week ago, to my surprise i got a product dispatch email at 8am, 2 hours later PS3 at the door.

Anyone not get the second original email or failed the credit check and still received their PS3?

Has anyone been able to log into the website to make payment yet? I keep getting an error.

LOL mines been dispatched....but I already have 1 free ps3 from asda. I'll have to sell this now :disappointed:

Dispatched on the website, will it arrive???? Mine says before the 16th

Mine also recieved today..woo hoo!!!!!

Mine recieved now also...... To be fair to studio they could have gone better on communication but the moment that it switched to dispatched it was and promptly at that too 24hr next day signed for delivery.

I CANT BELIEVE THIS BUT I RECEIVED THE PS3 1 MUNUTE AGO !!!!!!!!!!!!!!!!!! CAME BY DPD on a NEXT DAY DELIVERY !!!!

Lord above, received the same e-mail as well.
Will look forward to actually seeing the goods, that is my Christmas Present sorted out.

So... we all know mail order companies often say "Allow 28 days for delivery". I ordered less than 28 days ago and my goods have arrived. I used a mail order company, I got the item I wanted in the time I expected. I didn't get worked up, I let mail order companies do what they do. Be slow and inefficient, but I got my goods.

I think the problem with this thread is that people seem to forget this is a mail order company, whether they have a website or not. Tens of pages of people whining because all they do everyday is sit on the internet wishing things were instant and things didn't take time like the good ol' days. Receiving invoices in the post?? What is this madness.

Yes their computer system isn't great, and their customer service aren't able to do much more than read off their screens, this all can be improved, but welcome to the real world, this is how a lot of companies operate. They don't have the money to spend on complete system overhauls, and yes, it does cost a lot of money despite those of you who are sure they could write a better system. You live at your computers thinking they are the real world ignoring what is actually out there and how things actually work.

Anyways rant over. Mail order company gave me goods I ordered, I am happy :smiley: Well done all who stuck with it.

Dispatch email aswell.
Im stuick in work all day so will miss any deliveries.

Mines just arrived too! They told me it had been cancelled and I will be given a refund the other day?! I'm happy I have it, but what a terrible company to deal with!

I'd better open it...

I got it!!! just check everything out and it is ok :stuck_out_tongue: CECH -3003A & fimware version: 1.5 95/01/18
Good luck with yours!

just got the email through today saying it was dispatched and delivered in 7 - 10 days.

Not even 30minutes later its arrived :smile:

my dads going to love this :smile:

can people explain this.

How can your ps3 be delivered today if it was dispatched today ?

- Sorry just noticed it was dispatched yesterday.

Thanks

Mine just arrived, delivered by DPD. It's a 160GB ps3 just as they promised. Unbelievable.

I wonder how many people in this thread are kicking themselves a little for not following through, things take time and worst case was you could have sold this ps3 for a tidy little profit with no issues at all.

I think alot of people criticising them probably helped...

Cheers to all those that cancelled too :smiley:

Well guys, I never received the second email, or an invoice bt......

My PS3 just arrived!!!! I am rather surprised.

So there, go eat your words all you "oh they're a scam it'll never happen" people. I have a PS3, from studio, for cheaps.

*faints*

I too emailed to cancel, then got the dispatch notice! Not that I will complain, £116.99 is an awesome price. But unbelievable that 24Studio managed to turn such a good deal that should have gained them rep into such an own goal! What was all the 9th Dec stuff about then?

What!? They are arriving already? Happy days :smile:

ive just got my order despatched, said will be delivered 16-11-11

Mine just arrived also asked for it to be cancelled. 160gb

thanks for the offer smokey. i'll think about it. :P

numpty il buy it for £116 ? as you know profitering on the forums isn't allowed so i have to offer you less :smiley:

now i just need to find someone to buy it as I bought the ASDA 320GB in the meantime thinking the studio one wouldn't turn up. lol!

still, at least we know it was a genuine offer. however I wouldn't use Studio again. I cancelled this order over the phone twice and separately in writing and still it arrives.

Another dispatched order although I didn't use the code. :disappointed:

sell to someone in work for £150 .. nice little profit for me :smiley: and quick sale

I got the dispatch notice too... You hoo! good thing i didn't cancel!*

I had a despatch notice too.. Here's hoping.....:wink:

I wonder who they are using for delivery....have tried the parcel number at HDNL, DHL, Citylink and Hermes and its not found at any. Not that it matters it just would be quite nice to see it on its journey :smiley:

another despatch here.....ive ordered a few pairs of cats off them in the mean time as well...all turned up with in 2 days

fingers crossed

yep i cancelled also and dispatched today

I cancelled my order and I received a dispatch notice email!

Has anyone else experienced this? Haha.

Recieved my dispatched email this morning too. Hope its not delivered by city link!

Dispatched o0

Got the same email... :smile:

Received my dispatch email this morning too :smiley:

also chuffed to see that my online account shows my outstanding balance being £116.99. when i placed the order my invoice had not taken off the discounts but having called them they sorted it out and assured me that the price would change upon despatch. believe it or not, 24studio have been excellent for me although i am sick of getting their naff catalogues!

Even though I cancelled too just had the same email item deapatched what the hell is this company all about still not confident we will get them though

Dispatched too :smiley:

Yep, despite cancelling my order on 1st November and the 8th November, I too have had the same email saying that the parcel has now been dispatched. Now completely confused. Will it turn up? Will it be a playstation 3? When will this saga end? TUNE IN NEXT WEEK FOR THE NEXT EXCITING INSTALLMENT

dispatch note as well! despite alot of people deciding to give up and cancel their account i always had a feeling they would pull through! very pleased i did now!

Also received dispath email, 7 to 10 days from now. I have been a regular studio
Customer for a while and never had any problems, can't wait for this to arrive.

Just had the item dispatched email myself, did a double take when I saw it! The dispatch email says the item is £129.99, whilst the credit outstanding amount shows as £116.99. I know a few people on here said they had issues with them honouring the discount code, but it looks like they've done it for me!

Maybe I was a little premature to write this deal off in previous posts, let's see what happens!

Dispatch note received; happy days! :smiley:))

LOL I can not belive... dispatched for me too :smiley:

Feeling a bit my confident now that this will come through. Good luck everyone who stuck this out!

Order has now been dispatched, ...
delivered by THE SUPPLIER DIRECTLY ..
Please allow 7-10 days for delivery....

Dispatched this morning ;-)

Just had the above emailed to me. Looks like it's game on and 28 days earlier than expected!

Dear Mr Gareth Thompson

I am pleased to confirm that the following parcel(s) from your order have now been dispatched.

Invoice Number:704311 Order Reference:8644032

The below parcel(s) will be delivered to:

Xxxxxxxxxxx

Parcel 1 This parcel will be delivered by THE SUPPLIER DIRECTLY

QtyItem Description Price You Reference Each Pay 1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99

Please allow 7 - 10 days for delivery.

Please do not reply to this email.

If you wish to contact us, please use our online contact form.

*** Good News! *** Our brand new secure website payment facility is now available.

To make a payment to your account using a credit or debit card, you can now use our secure online payment facility, simply sign into your Studio online account and you will be directed to our new secure website payment page. This facility is available 24hours a day 7 days a week.

Don't forget that you can also check the following by logging into your online account; Check how much available to spend you have, Check how much your minimum payment is, Check when your minimum payment is due, View your past orders, View your current statement, Change to Details, Track an order and View expected delivery dates for delayed items.

Just checked my account (AGAIN) and now the status has changed to item dispatched!!!!!!

29 days to go they should chuck in a free game for us aswell , or something if we do actually get it this is the longest wait ever

Can i ask........ why are people cancelling their orders if they have been given a dispatch date of 9th Dec ? Yes its a few weeks away, but its only £116 in some cases and long term would be worth the savings ?

Also.... im sure your aware, all the other PS3 on their site are showing in stock.....-- how about requesting a like for like option which is in stock ?

Cheers

Give!

One month to go!!

wait... or not... arghh

Trying to wait patiently for December 9th. Checking this thread on a daily basis isn't helping. Hope nobody else has paid up front either. We won't get a statement requesting payment until its dispatched, so just need to be patient. 30 days...

I called them last week (Tues 1st) after paying then finding out I wasn't going to get one shipped.

I then demanded my money back, the person on the phone said it can take a week or two to happen. So I was about to call them yesterday, but I checked my bank account and saw the money had been returned, I then logged onto the website to find I had £0 credit.

I'd give it a week from the moment you called to get your money back, and do a check like I had before pestering them again.

I tell you what if this company has not responded to my request of closing my account and cancelling my order then next step legal action I requested this to be done 3 weeks ago and still nothing does anyone have a good letter head to send them as I'm rubbish at things like that

Thanks

Luckily today, Studio have paid back the £129.99 I paid up front for the PS3. I'll never deal with the company again.

In the end, I gave in on the Sainsbury's £200 deal, and I'm cashing on FIFA and Battlefield for £60.

From now on, I'll definitely only shop at reputable places.

I rang them on 1.11.11 to cancel my order over the phone. Was told that was fine but it would take 3 days. Rang them back today (8.11.11) after checking my online account and seeing it still had a balance of 116.99. The person I spoke to was called Natalie. Refused to give her last name. Said that it was taking longer than usual but she didn't know why, but said it would be cancelled by the end of the week. I then emailed them a copy of that conversation and asked that they acknowledged receipt of the email, which they haven't yet. If my order has not been cancelled by Monday 14th I will start contacting Trading Standards and the FSA ombudsman, and I told them that in the email I sent today. I have also got the names of directors and other board members for the parent company. The way they are behaving is outrageous.

Thank you for your advice, very helpful, she actually said that they put this down as a personalised item, but she couldnt understand why they did this, but your post explains it, they are being crafty !! I might consider accepting it, selling it on and paying off the account straight away, otherwise I can see it might be problematic. I emailed them over a week ago and guess what...no reply!

I cancelled this item a week ago, was told to phone back after 2 days to cancel my account. Phoned back and was told to call back in 7 days. Called today and was told the item "might not be able to be cancelled as its a "personalised item" !!!! What a con, just hope I get the out of stock letter now. The lady did say that if it's delivered, I should accept it and not refuse delivery because then it could be stolen, she said its better to accept it and then return it !!! I have cancelled it as it was a pressie for my son's birthday and the delivery is now too late:( Totally bad company I wish I had never ordered:(

Thanks so much for the spam, everyone.

Thanks for posting so many of the same exact comments merely written in a different way.

Thanks for posting so many irrelevant stories unrelated to the seller or the item being sold, or the many comments basically saying 'I have cancelled my order' but prolonging these comments to the point of excessive text and making it into more of a monologue of your life.

No doubt my comment here is going to be flamed, possibly even removed, and flaming comments will be liked and quoted in support of those flaming me.

I've reported this thread as containing a lot of spam - but nothing will be done about it.

On a side note: thanks to all those posting relevant information about how to contact the seller and approximate dates of dispatch, in addition to helping out with other concerns with this purchase.

I didn't know whether to end this on
'Flame on' or 'Let the flames begin'!

Wow, 3 likes o.o

I was expecting a lot more 'flaming'.

52 pages in. Did anyone who ordered read some of the posts while this thread was still reasonably new and think "Maybe I shouldn't order from this crowd". Particularly given they seem to have done some shady "stock unavailable after you order" stuff before and have some less than favourable reviews listed against them.

That said, you never know. Perhaps a tranche of PS3s will turn up on 9th December and all the orders will get honoured. Hopefully they do.

Awaiting stock from suppliers. Stock expected by 09/12/2011... for me too.

2nd..

they've taken £116.99 from my account (that's a cash payment as oppose to credit).

so now i'm going to be hounding them on a daily basis for the provision of my order.

My mate got a sorry, no PS3 for you letter today, anyone else?

Nothing charged til you get ps3 and its from the date you get it..no back dated interest.

I got my "SPREAD THE COST OF CHRISTMAS" Book today! That hit the recycling bin before being opened!

Ok on a serious note do we get charged the interest now ???????[[/b] or is it obvious when we recieve the ps3 with the statement ? invoice ???

Your Studio Account Status
The outstanding balance on your account is currently £116.99.
The credit limit on your account is £300.00.*
*Please note that this amount may not include any recent transactions on your account.
Your registered email address is [email protected]. If you need to, please update your email address here.
Please indicate the type of card you wish to use. Please note that we charge a handling fee of 1.50% for Credit Card payments. There is no fee for Debit Card payments. Credit Card
Debit Card
Please enter the amount you wish to pay on your account excluding our handling fee (£.pence).

Important Security Information:

Blah blah blah........ yawn

Delivery

i) With our standard delivery service (excluding personalised items), you should receive your goods within 3-7 days. Please allow 5-10 days for delivery of personalised items. Please note, some products will take longer than 7 days to be delivered, although these instances are highlighted next to the relevant items on the catalogue page or the item details page on this site. Orders are delivered to the address of the account holder unless an alternative delivery address is specified. If you would like your goods to be sent to a different address please ensure that you complete the 'Delivery Address' section (including full postcode) on your orderform, provide the details to the operator if ordering by telephone or amend the relevant section when ordering via the Internet (please note this does not apply to a new customer's initial order). Postage and packaging will be charged at a fixed rate of £4.99 per order within mainland UK; £5.99 to N. Ireland; £6.00 to the Scottish Offshore Islands and remote parts of the Scottish Mainland (please contact the Careline for details); £7.50 to the Isle of Man, Channel Islands and Isles of Scilly.

(ii) Items marked with a heavy goods symbol heavy goods symbol incur separate delivery charges. These are included in the "Price Each" shown in your basket. For information, please refer to your catalogue/leaflet or the item details page on this site. To arrange for safe delivery of your goods you will be asked to provide a daytime and evening (if different) contact telephone number when completing your order. Please note, we do not deliver Heavy Goods to the Channel Islands.

Oh well the junk mail and Christmas books have been quick to be sent out shame none of you actually have the goods yet!

True Jet but some people have called them and been told the same thing although even that might just be reading from a script.

I have never received formal notice from them that delivery will be delayed, it may say that on the order on the website, but I would have expected to have received an e-mail notification or a letter informing me of their supply problems.

The onus would appear to be on them to inform and not on us to find out - if nothing else it is a good argument :-)

just got this:

"I am pleased to confirm that your Application has been successful and would like to take this opportunity to welcome you to Studio. "

"Your Order is being delivered to:

MR xxx
xxx
xxx
xxxxx

Invoice Number: 7xxxx
Order Reference:8xxxx
Order Code Quoted: 19 Total Goods Ordered: £129.99
Less Extra Discount: £13.00
Postage & Packing: £0.00

Total To Pay: £116.99"

So what does this mean?
Parcel 1 Direct dispatch from manufacturer - please allow 14 days (except suites, please refer to catalogue)

Qty Item Description Price You
Reference Each Pay
1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Total To Pay: £116.99

I've found this quote on the Sale of Goods Act when dealing online.
Under the distance selling regulations, the goods must be delivered or the service carried out within the time period they have specified. If no time period is specified, then the statutory time limit is 30 days (unless you have agreed otherwise). If the supplier is unable to fulfil their obligations within 30 days, they must inform you before the end of the 30 day deadline. They may offer you an alternative date for delivery, but you are under no obligation to accept and are quite within your rights to ask for a full refund.

I don't believe that after 30 days you can buy it elsewhere and claim the difference. Besides they have informed us before the 30 days that delivery is expected in December. As along as they keep updating us with a date then we have no comeback apart from having the right to cancel.

We should write a letter to watchdog :confused:

Just got a call back from the manger, was told i would get a letter in the post in the next 7-14 days informing me the item is out of stock, and the supplier will re-supply some time in December. I think she said 9 December.

So those who are prepared to wait (although December date is likely to change to), may get one. bearing in mind, they don't ask for no money untill item is delievered, so you have nothing to loose (other than time).

Hello all.

Just to let you know:

Once the contract of sale is in force (you have paid or your credit account has been debited or you have received an invoice) then you are entitled to receive your PS3 within the agreed time or if no such time was agreed then the statutory term is 30 days.

Since they will not at present even receive stock within 30 days, so long as you first contact them in good faith and ask them to remedy the situation, upon non delivery (delivery outside the agreed period) since this would be a breach of the contract which exists between you, you are entitled to seek a remedy under the sale of goods act, to make good, one of which includes but is not limited to:

- You may: Buy the goods on the open market (Amazon) paying the current (full) market price.
- You can: Send them the bill for costs including any other costs you reasonably incurred resulting from their breach of contract.

So if you are willing to wait up to 30 days from the date of placing your order, you can simply go out to Sainsburys and pick it up (if you can cover the cost where you already paid off the credit agreement).

It should be noted that if you bought the goods on credit, their claim (of debt) against you would in any case not be enforcable since the goods were never delivered.Just make sure you do not accept any subsequent delivery (you do not have to.)

Furthermore DO NOT PAY OFF YOUR CREDIT ACCOUNT WITH THEM IN CASH. If you must pay it, pay it with another credit card. The reason for this is that if you DO pay off the credit agreement and the company folds without your having received a PS3, it will be unlikely you will see either the console or your cash.

Note: If you paid your Studio24 balance by credit card you are covered doubly via your card's credit agreement, and in any case by the consumer credit act in both cases.

Ultimately if you don't get a PS3 within 30 days, it's ultimately their problem, make sure you communicate this to them, and I'm certain they will see sense in simply making it right.

The information I have stated here is freely available in various different forms at UK government consumer sites if they need a pointer.

Surely they're hoping a few people will cancel first.

Don't forget, keep a full log of any contact you have and their responses, as well as to keep copies of your agreements, orders and invoices.

Hope this helps. Good luck. Stay on it and enjoy your PS3!

Hopefully they will remedy this whole mess for the lot of us, it wouldn't do their reputation any good, and would be far more costly to see lots of negative comments on the internet.

I've not had an invoice or a second email, but when I called the other day they said everything looked fine, so who knows :wink:

I received the 2nd confirmation e-mail but no invoice. Today, I received a catalogue and my "credit agreement".

Has anyone else NOT received an invoice?

i already paid for mine when i got my invoice in the post.

I just called Studio and told them I like turtles. They were so impressed, they agreed to send me 40 and a box of the finest Cuban cigars that money can buy.

I'm not fussed it comes or not tbh. I have one now and if it does, it will hit the fleabay.

Just been in my local Sainsbury's and the nice young assistant told me that they no longer are offering PS3 (with bundled game) deals BUT he did say, in hushed and whispered tones that there will be a deal being offered over the next few weeks (or end of november) of, wait for it,

25% off all ps3 consoles

Definitely nationwide instore but not sure if available online.

What's the chances of Studio having some similar deal with Sony for around the same time which fits in with the delivery times now being stated by Studio?

Just a thought!!!

they must be processing these cancellation orders via carrier pigeon

What ajoke, called today to cancel and told I need to wait for the PS3 order to be cancelled first (takez a week) and then call back to cancel the account (asked for them to call me but told they can't do that).....

I called last night and spoke to them and the guy didnt know "why on earth i would want to cancel as it WILL arrive in 14 days therefore it should be with me by this weekend at the latest" - his system said so...... cant wait for this weekend my husband will be so happy playing his new ps3 that will arrive tomorrow (the guy guaranteed it....) - just goes to show what a sham this is as i said my account said dec and my "friend" was told the same and he rubbished that and said it will be here.... so long story short not cancelled (just yet) and am excited to go home to find it has been delivered....

(And thank you for the non 084 number - worked just the same)

After finding out it won't be until December now until we could possibly receive this, I was tempted to cancel too and go for the Sainsburys deal but I've decided to hang on, it's still a saving of £85 over the Sainsburys one and it's too good to pass up, I just hope it pulls through in the end, not given them a penny yet of course and neither should anyone else who is still waiting for one.

One thing though, has anyone on here actually got one yet? When it was first advertised that implies they have stock yes? So howcome at least some of the people on here who got an order in first have not received it? Surely that's wrong on Studios part.

I got a catalogue from them today too, probably plenty of those in stock!

Just checked my order and it says:

I have just had an email saying that I wont get the item as they are out of stock. I asked for a refund as I paid cash and they are saying 7-10 days!! They took my money quickly enough. Bit of a sham if you ask me, why take my money if they knew they would not fulfill my order

15 Days already .... I spoke to them today and they said they will get a delivery in the warehouse on the 9th dec ( like most of you guys said) and they will deliver up to 14 days after so it be the end of december thats sooooooooooooo loooooooooooooooonnnnng

Just got off the phone with them.

I cancelled my PS3 but the guy said it would take 5-7 days to cancel,is this what all you other cancelling folk were told as well?

Many thanks in advance.

It was definately possible to find it on the site with out using the link. I very rarely buy anything when I go through a link of this site. I always access the web site in the normal way and if it's there it's there. And this console was definately there.

well if i get it i get it, ive just been to sainsburys and purchased their deal of fifa 12, battlefield 3 and 160gb playstation for £199............i really am doubtful that they will infact honour this. They can say what they want and it can be on our account forever lol. Its amazing how the op found it on the site in the first place as when i tried searching for it you could not find the deal unless you followed the link. I know that my lad will definately be getting a playstation 3 now and not clinging on to hope.

I do remember they had mentioned 'please allow 10 days for delivery as these are directly delivered from supplier'.

I don't really see a problem with waiting, no one has said we are not getting them as yet.

If it don't come then don't pay it's as easy as that.

I only wanted to make the 1000 comment lol

He prefers a more government central regime where he's handed bread and water for his work down the mines while the heads of state sit playing on their playstations :wink:

Er, LOL? What are you on about?

wait... not yet, no yet

Got an invoice in the post as well which has an account id and invoice number. Invoice says to allow 21 days for delivery. Just like another member don't mind waiting. This is still cheapest ps3 out there.

Awaiting stock from suppliers. Stock expected by 09/12/2011...

All those that have called/e-mailed to cancel your order, can you please just use a code to signify such as
'cancel phone' or 'cancel e-mail'

as reading the same
'oh this is taking forever, I'm going to cancel now' or 'oh what a stupid company, i'm going to have to wait months for this item and the call center is not helping me at all'

as much as I agree that it is unacceptable for us to be treated like this, with the waits and the cancellations and what not (welcome to Capitalism), the spam is getting kinda f---ing annoying'.

What do you have to lose I am waiting, They have had no money from me and I might get a PS3 very cheap. I will never use the store again so it is only WIN WIN.

At last, someone with sense :smile:

Megalols at everyone who has reached panic stations, but seriously calm down.

I place an order, got the 1st email, then the 2nd email and I've received an invoice in the post.

Am I running around like a mad man?! Am I f**k! I'm just going to wait until they deliver or cancel.

I won't incur any charges as they can't charge the account until they have dispatched the goods.

The people who paid up front, Im sorry but you lot are mugs but I do hope you get your monies back.

I'm well prepared to wait...although they DO suck!

I cant see what all the fuss is about

Lol happy that I did not order!! :smiley:

Just rang them, was first told dispatch would be in a few days, when i pushed further for her to have a second look, was told will not be delivered till December.

hmmm, i got the letter asking to pay £129, which i called and did after specifically asking them to make sure it was in stock before i gave them my card number... reading from a script indeed... fraud? gaining an advantage by deception? ok so i wont lose any sleep over it, but its always fun to use that language in a bitching letter or email :smiley:

Cancelled, the sainsburys deal seems good, if your just after a console then id stick it out but this would be a new system to me and i was gonna buy games but not knowing till the 9th of december if it was going to come is too late for me.

Just off the phone after cancelling with them. The girl was quite helpful and said that I wasn't the first to call to cancel on this item today. I asked about closing the account and she said that can only be done once the account is cleared of the PS3, so I've to phone back in about a week and they should be able to close the account then.

Fingers crossed that's it over and done with.

I can't believe this is a scam to get accounts opened. Are any of us ever going to buy anything else from them if we don't get the console. Plus if we tell our friends/family about it, it's only going to effect their business detrimentely.

It's gotta be a pricing error. I'm going to wait to see if I receive it.

I'm gonna wait it out too.................

Parcel Reference.

8030113920670072

Phone and cancelled my order & asked them to close the account.

Also sent them a letter stating the same. Sent first class recorded, so they have to sign for it.

Fingers crossed there are no problems to follow :-)

Can't believe this is so badly a scam

Yeah I'm not going to wait until December either.

I'll ring and cancel tomorrow, thanks for the number.

There is another thing that just proves how useless this company are. I have signed into my account and seen that it has been delayed, and we have obviously been on here finding out the latest info. However I have not recieved a single thing from this company to tell me that my orders arrival date has changed from imminent to out of stock maybe in 5 weeks. Not even an e-mail! I could be sitting in waiting for the parcel.

Why are people cancelling? You guys can't wait or is there another reason?

Phone and cancelled my order & asked them to close the account.

Also sent them a letter stating the same. Sent first class recorded, so they have to sign for it.

Fingers crossed there are no problems to follow :-)

From what I remeber from the previous scam/promo/deal ( X360), once enough people kicked up a fuss, they paid up proper. I'll stick it out, fancy a fight...keyboard warrior eh?

Sod it, I'll wait it out. Not too worried about a credit account, will sort that if/when the PS3 is delivered, I'm in no hurry. Nice to have but not essential..

i wonder if everyone's parcel reference number is the same?

will they really deliver next month.....

Oh well my status now says delivery in December, will leave it and see what happens.

I never checked the OP of this thread until now. They signed up and posted the deal, and haven't been seen since. They also posted an out of stock PS3 "deal" from the GAME website (maybe to cover their tracks?). Seems a little suspicious to me.

Nice deal :smiley:

I am tempted by the £200 Sainsburys deal with 2 games. Although in another threat a Sainsburys employee mentions that they have some good deals on consoles this Wednesday. Seems some confusion if the deal is Xbox 360 or PS3 though.

Said same thing to me :disappointed: I'm slightly happy though as I got a free ps3 on the Asda deal a I cancelled that and I still got it....after 3 days BANG £200.05 back in my bank account :smile:

Anyone have a free/geographic number for this awful company so I can cancel my account and order?

I'll wait until December and see what happens. They cannot make me pay for a product I've not received.

I am the same. I was asked to pay £29.00 because they only gave me a £100 credit limit. Then for some strange reason after I paid the £29.00 excess they put my credit limit up to £158.00 on the same day. I just wonder how long it will be before we get it paid back. We might have a fight on our hands there and may have to wait weeks or even months.

The same story HERE

OP just gone from HUKD after posting this deal...

But your in credit on your account now... so you could buy something else which is overpriced... :smile: -

I got sent a letter asking for payment so they could process my order. I then paid them online, then this morning I got an email saying it's not going to be shipped. Right now, they have my money.

They haven't asked for any money though have they?

I love how people think this is a scam, rather than a misprice on an outdated mail order system that's not really designed for the internet. I wonder how many 9/11 and vaccine denouncers use this site :wink:

Because as I stated in comment, not sure on which body will cover this. I am thinking the advertising standards, because at no point have they stated it was a misprice. So therefore advertised a product that wasn't ever available, at a low price to entice new customers. Its a similar thing that Tesco got a huge fine for last year, for advertising sale products, then never having any in store.

Thinking of cancelling my order, seems too much hassle

I also called today, and was instantly told 14 days till delivery. I told them to look again and then got the Oh, yeah! its out of stock till Dec. They are just script Monkeys and dont have a clue.

I think if they made a mistake then its a fair cop, and they should have just cancelled all orders, But to set up credit accounts and take money, with no intention of fulfilling a single order is completely out of order.

I think the scale of this and their history of repeated offending deserves a mail to our friends at watchdog . .

http://www.bbc.co.uk/watchdog/gotastory/

Otherwise they will just keep on doing it.

I just rang them. Cancelled my order and was told I couldn't close the account for a few days, until the order cancellation had gone through. I asked them to email me confirmation that the order had been cancelled. I'll phone back in a few days to close my account. Still waiting for Asda to deliver my 320GB console after several ****-ups thanks to Home Delivery Network. HDN make Studio24 look competent and professional.

Its not a scam its basically a very long winded process and your trying to cancel an order already in the midst of dispatch (we hope).

yes, i asked about payments and the chap stated that the "statement" would be despatched along with the goods..... as there aint gonna be any goods, there aint gonna be no statement meaning nothing to pay..... if only it would be that simple!!!:disappointed: time to cancel me thinks and end this saga sooner rather than later.

Just called them to cancel order.

Sorry cannot cancel the order so if you give me details i will pass your details to the warehouse where we can get this order cancelled. and they were saying i may/may not get account charges.

well they can ******* they wont be getting any money from me.

WTF.

HOTUKDEALS

GET STUDIO BANNED NOW

SCAM

Why are people thinking they need to cancel asap to avoid any fees exactly?

"Details of payment methods, your minimum payment and the due date, will be detailed on your first statement. The statement will only be received after all the below parcels have been dispatched, you do not need to make any payment until you are instructed to do so on your statement. "

Surely you will only need to pay something once you receive a statement...which you will not get until AFTER anything is delivered?! As for people paying before anything was sent, unfortunately you were warned.

The other half has cancelled her account and the never to be PS3 order.

She asked the guy if she would have got the PS3 had she stayed he said at full price yes but at this price it's doubtful unless we are supplying re-cons units...

So some of you might get one albeit a re-con..

Mine says next month now too. Total joke of a company. I've already paid too as I didn't want to be hit with any nasty charges. Not sure what to do now.

Just called to ensure my order had been canceled (it was) and asked to cancel my account as well, he said he would pass me to the relevent department for it and kept me on the line, a minute later it was him again asking if there was anything else he could help me with, I said no. He said ok I'll pass you to the relevent department and once again kept me on the line, a minute later it was him again asking if there was anything else he could help me with! I said no I just want to close my account, he said ok I've emailed them and they will close my account. I asked if I would receive any confirmation of this and he said no but he could give me verbal confirmation now. Haha what a joke, I gave up there, don't believe my account has been canceled but they can't chase me for money so I'll settle for that.

I wish the heat for expired deals could be changed. If 24Studio pull this stunt again in the future, so many people will be drawn in by the heat on this deal (assuming they won't read the full 47 pages) that the same thing will happen.

Mine says next month now too. Total joke of a company. I've already paid too as I didn't want to be hit with any nasty charges. Not sure what to do now.

i just rang them to confirm the obvious, "you'll get it before xmas" he said!!!! except which xmas???? dont know whether to hang on or cancel now? think most of us new it, if its too good to be true and all that... hey ho... 2 chances of gettin this, slim and none so will have to look for alternative i guess.

http://www.24studio.co.uk/ss/help/help.jsp?page=terms&part=cancel
Cancellation rights exist up to 7 days after you've received the goods so surely they are still in force for everyone since nobody, rather unsurprisingly, got the goods they ordered.

http://www.24studio.co.uk/ss/pdf/Studio%20-%20SECCI.pdf
Withdrawal rights from your agreement are in force up to 14 days after they tell you what your credit limit is by writing to them at Customer Care Department, Preston PR0 2BP or by phoning on 0871 200 0378 (or non-geo equivalent). The withdrawal clause must still be in force for everyone surely (since it was first posted less than 14 days ago?)

If you've paid up front i don't see anything in the terms that would preclude them from returning your money immediately or at least within a reasonable time. IMHO, ten days to return your cash doesn't seem wholly reasonable but that's just me.

If anyone would like to give me £20,000, I'll ship a £33,000 car in 14 days. Or maybe by Christmas. OK, 2014 but I'm not sticking to that.

Please pay me.

oh well we win some and we lose some!

So so so. All happening this morning.

I ordered late on 19th Oct (Wednesday night when the offer was available) - product was listed in stock. All good. Received the first email acknowledging the order. I then rang on the 21st, saying I've not seen any progress since the order, what was happening? The lady on the phone said, that letters were set out that day, and simply it will explain that it'll need to be paid for in advance for them to process the order. Fine, I thought.

Saturday just passed (29th) I received that said letter which was dated on the 21st. I then paid the £129.99 online.

It came to yesterday, Monday (31st), I then called asking there was still no progress on my order. The guy affirmed to me on the phone, it's fine I can see you've paid (as it was showing I'm £129.99 in credit) and the order will be processed that day. Excellent I thought.

Then this morning, I received the email:

"Sorry, the following items are not currently available & will not be sent".

So now, I'm £129.99