Introduce yourself to the sleek Sony PlayStation 3 Slim Game Console, featuring an advanced design that's smaller, lighter and more power-efficient than previous models, plus sophisticated internet, multimedia and Blu-ray capabilities that make it much more than just a groundbreaking games console. This model features a 160GB hard drive.
With serious power under its stylish hood, including IBM's Cell processor and a Sony/NVidia co-developed graphics processor that makes this system able to whizz through two trillion calculations per second, the PlayStation 3 Slim Game Console is 340 times as fast as the PlayStation 2.
A high-end multimedia super-performer ready to take its place at the heart of your home entertainment system, the Sony PlayStation 3 Slim Game Console uses the Blu-ray Disc media format, which can hold up to six times the amount of data as DVDs, to support increasingly amazing game-playing, as well as state-of-the-art movie watching - including support for 3D movies. Coupled with its processing power and advanced graphics processing, the potential of this sytem is almost unlimited, with jaw-dropping 3D and augmented reality games already arriving in stores and plenty more to come as its capabilities are explored by developers. Its revolutionary new controller contains an increadisensitive, accurate six-axis sensing system.
Use code 019 for 10% off and free delivery-essentially bringing the deal down to £116.99 DELIVERED.
- Adnan786
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I bought the Sainsbury deal last week with 2 copies of Fifa 12...for £199.99.
I think they had a 2 week return policy so ........Took both copies of Fifa 12 back to customer services ....on 2 different days ......and asked for a credit note both times and both times they refunded my credit card £42.99 each for the games.
So 160gb PS3 Slim for £114.01........BARGAIN !!!
- Mecoconuts
Many thanks for that worthless, unrelated, pointless and completely unhelpful edit, Mecoconuts.
- Winspiration
DISPATCHED AHOY - Gratz to those who stuck it out :stuck_out_tongue:
- Nailez
So... we all know mail order companies often say "Allow 28 days for delivery". I ordered less than 28 days ago and my goods have arrived. I used a mail order company, I got the item I wanted in the time I expected. I didn't get worked up, I let mail order companies do what they do. Be slow and inefficient, but I got my goods.
I think the problem with this thread is that people seem to forget this is a mail order company, whether they have a website or not. Tens of pages of people whining because all they do everyday is sit on the internet wishing things were instant and things didn't take time like the good ol' days. Receiving invoices in the post?? What is this madness.
Yes their computer system isn't great, and their customer service aren't able to do much more than read off their screens, this all can be improved, but welcome to the real world, this is how a lot of companies operate. They don't have the money to spend on complete system overhauls, and yes, it does cost a lot of money despite those of you who are sure they could write a better system. You live at your computers thinking they are the real world ignoring what is actually out there and how things actually work.
Anyways rant over. Mail order company gave me goods I ordered, I am happy :smiley: Well done all who stuck with it.
Latest comments (1330)
Pan111
16 Jun 17#1330
Mines still going strong
HJboss
15 Jun 17#1329
Still remember this deal :man:
HJboss
14 Jan 12#1328
Deal of the year,this should have been much more hotter :sunglasses:
sabz786
18 Dec 11#1327
Look back through, someone did post it
Walker10
18 Dec 11#1326
Does anyone know what firmware these ps3's were??
SozzlyJoe
14 Dec 11#1325
Yeah, got the feelers out to Sony too. They used to do a really good service in the YLOD days where they would courier a replacement to you and take the broken one, suspect that might not be in effect any more.
Gavin01
14 Dec 11#1324
sony direct??? try them
SozzlyJoe
14 Dec 11#1323
A sad epilogue for me - I got the PS3 but it has the dreaded dual-layer Blu-Ray read problem so I can't play games like LA Noire or God of War III. Off to brave the wilds of 24Studio's return dept. Pray for me!
66adam99
12 Dec 11#1322
After the ps3 not arriving I've been told they are out of stock and I can't have any other ps3 unless I pay catalogue price! Soooo unimpressed!
Nailez
7 Dec 11#1321
Nothing here in the way of that im afraid smeghead (sorry only thing that comes to mind with that avatar and name) will keep an eye but I believe its unrelated, hope you get it sorted soon.
arnold.rimmer
7 Dec 11#1320
I have just logged into my STUDIO account and seen that to make a payment you go through NETBANX which i guess would mean it can't have been through Studio but i just can't remember if that was in place when i made my payment.
Once i know for sure the source i will delete these posts.
arnold.rimmer
7 Dec 11#1319
I don't suppose anyone else who ordered and paid from this site has been a victim of banking/identity fraud recently?
I very much doubt it but just throwing this out there in case.
I myself have been raped blind last week and the only reason i suspect STUDIO is they are the only people who i have made a payment with my bank card rather than my credit card recently apart from legitimate direct debits etc.
Reason i suspect them is:
A. Had to make account so maybe they got details through this process.
B. As above - used bank card to make payment.
As no one else has mentioned this by it now would seem it has nothing to do with them.
Thought i'd try anyway.
dreamager
24 Nov 111#1318
Well that sucks, unlucky :/ d'ya think I could claim my money back from them as they say they didn't send me a ps3?
bailey87
23 Nov 11#1317
Well its all ended in tears for me unfortunately
After ordering about 5-6 weeks ago, they are saying tough titties - its permanently out of stock - they don't care if I placed my order when it was fully in stock - they deny that anyone has been sent the PS3 for that price
What a terrible, terrible company
avidshopper
22 Nov 11#1316
Thanks OP, this was a great deal. Ours arrived safely and account paid off no prob (had an account already anyway).
Top spot
dognobs
22 Nov 11#1315
Account paid off fine! Took a few days ALL GOOD!!
Pan111
19 Nov 11#1314
Well I bought my ps3 to play games on...not really bothered what it looks like. Matt black is the new shiny black IMO
Been playing f1 which I bought from a deal spotted on here, ordered dirt3...from a deal on here and gt5 from a deal on here...
Waiting a little for the fifa12 deals to start
Mallinersha
18 Nov 11#1313
Same here, but even compared to the original Slim these look cheap! How is that even possible!?!?
shaunybo
17 Nov 11#1312
mine finally arrived today. the courier was told to redeliver it on friday when i would be in but of course the delivered it today. absolute clowns
66adam99
17 Nov 11#1311
Mines still not arrived! :disappointed:
Nailez
17 Nov 11#1310
Id rather have one less prone to YLOD than some lights on it but yes they should have kept some of the metal trim on it :smiley:
Mallinersha
16 Nov 11#1309
I meant the actual power and eject buttons light up on the old slim in addition to the little LED above them, and the old ones had a HDD and WiFi light next to the USB ports.
sabz786
16 Nov 11#1308
I quite like the design, much smaller than my old Xbox, mines does have a eject button and a hdd light underneath the top panel?
Mallinersha
16 Nov 11#1307
So it seems these are the very latest/cheaply made PS3's, no eject button/power lights, no wifi light no fancy gun-metal trim...
Gosh they look so cheap compared to the 60gb phat. Even to the first slims that came out!
sabz786
16 Nov 11#1306
just paid off my account £116.99, are people cancelling their account after payment or just leaving it as is?
Nailez
16 Nov 11#1305
Aye opened mine to update have a tiny bash on it but then packed it away for xmas
dognobs
16 Nov 11#1304
Not opend mine you but keeping it winning a few games on flebay
SmokeyBandit
16 Nov 111#1303
got mine a few days ago and sold it for £160 on gumtree :smiley: £43.01 profit. thanking you
RiderRich
16 Nov 11#1302
Thanks for the reply Adam :-)
66adam99
15 Nov 11#1301
Rich,
Whilst I don't have my slim yet!!, that was the first thing my brother noticed/complained about with the slim ps3s... Their build is shoddy compared to the fats, features are less and they are actually noisier (or seem to be) when reading data from the disc!
RiderRich
15 Nov 11#1300
I have just started I using mine and have found that when the disc drive is accessing the disc, either on starting a game or during gameplay (mw3) the drive seems quite loud.
Does anyone else have this? I had an original 60gb phat and although the fans on it were louder than the new slim, the slim is louder when accessing the disc. Similar sound to an old inkjet printer??
Thanks
Rich
bluespace77
15 Nov 111#1299
I've checked mine and they are 100% genuine UK models. You can tell this because it has "CEK" on the bottom Sony barcode label.
DPD also delivered mine to the wrong address on the first attempt. A different driver did the second delivery.
Winspiration
15 Nov 11#1298
Well, I finally got my PS3 today, although I very nearly didn't get it at all. The delivery guy told my GF that I should have received it last week, but it was delivered to the wrong address! A bunch of parcels got delivered to a business firm about five or six miles away from me, and my PS3 was included in the parcels left. Luckily someone there notified DPD of the error and they went and picked it up for it to be delivered to me. Amateurs!
Thanks OP.
bootneck42
15 Nov 11#1297
Received the 2 i ordered thursday excellent deal i nearly missed them as i didnt receive a dispatch notification.
Nailez
15 Nov 11#1296
Cant get credit if you have never had credit its a vicious one, my wife was refused credit but in theory her report is better than mine but she only applied incase mine failed didnt expect this way around though.
monkeybizz
15 Nov 11#1295
Mine has been delivered today! nice
cjgroveuk
15 Nov 11#1294
Thanks to the OP for this deal, great Household Xmas present!
RickT
14 Nov 11#1293
Thats why.... no loans or credit = zero credit rating... having not had any credit in the past makes you much as a risk as someone who defaulted on payments.... its impossible to assess the risk of someone who's never had credit.
Best option is to get a credit card and use it for purchases and then to pay it off in full as you use it to build a credit report file.
potty_paula
14 Nov 11#1292
My Son was refused to a bad credit rating. Has no loans etc. He is in employment. So don't know where they got that from.
Pimpson
14 Nov 111#1291
I had the exact same issue with iplayer. Follow these instructions and it will work:
Go to the Games tab of the XMB, then move up/down to the PSN Store icon. Wait for the 6 adverts to appear to the side. I actually navigated around these too, I don't know if that was necessary. Then move back to to new TV tab of the XMB and voilà,the “my channels” icon is present.
sabz786
14 Nov 11#1290
Cant get iplayer on mine as its not a uk console, anyone else have any luck
Winspiration
14 Nov 11#1289
I'll try calling them, thanks.
I got a despatch email on the 9th, but I haven't heard a thing since. They haven't even tried to deliver.
rjb1970
14 Nov 11#1288
Received mine on Friday :smile:
Gotta be the best bargain Ive had through HotUKDeals. Big Thanks to the OP.
Just be careful though guys, you don't get an invoice through with the PS3 as stated, you need to check all the Christmas stuff they have sent out for your Account number, otherwise after 1/12/11, interest will be charged!
abulkasam
14 Nov 11#1287
for those waiting for delivery from dpd - have you tried calling them:
abulkasam - Nov 11, 2011 10:48
I'm on the DPD system - ignore the tracking number. Call them on 08445560560 and eventually speak to a person. Using your postcode, the lady was able to track. It's out for delivery with a specific 1 hour time window. You can even leave a message to leave with any particular neighbour if you are going to be out.
shaunybo
14 Nov 11#1286
DPD just haven't bothered to send mine out again after I missed the first delivery
Nailez
14 Nov 11#1285
Has your dispatched notice been changed those who dont have it yet or is it still awaiting stock ?
shaunybo
14 Nov 11#1284
neither have I, useless **** at DPD
RickT
14 Nov 11#1283
Maybe so... :smile:
Winspiration
14 Nov 11#1282
Still not got mine :disappointed:
Nailez
14 Nov 11#1281
Never know Rick that might be why we got ours :stuck_out_tongue:
RickT
14 Nov 11#1280
Well done to those who got them - well worth the risk for you - glad it paid off...- Like i said before, it was only £116 so not really high risk in terms of value and would of been worth the wait for Dec..
Its kind of funny that some people got worry and jumped ship cancelling their orders....
dreamager
14 Nov 11#1279
Now that they trust you'll pay things off they want you to borrow more so they can trick you into paying interest :wink:
Nailez
14 Nov 11#1278
Wierd when i first signed up I had a credit limit of £200 now after paying off the PS3 balance ive now got a limit of £434 lol
Usel
14 Nov 11#1277
You sure you haven't got the option of tv/video services between Video and Game? You have made a user account and signed in?
Gavin01
14 Nov 11#1276
ive got play station home installed as well......still nothing...
please help as this is a xmas oresent that has to go away today:(
Usel
13 Nov 11#1275
Playstation home is under the playstation network section. Home is like virtual reality city social interactive type thing, load of rubbish really but had to install it as I wanted to do what you're trying to achieve :smiley:
Gavin01
13 Nov 11#1274
mine just did one update and that was it??? whats this bit about installing home?
cheers
Usel
13 Nov 11#1273
Gav - I did all the system updates and installed home. Then a new tv section comes up.
Gavin01
13 Nov 11#1272
how the hell do i install i player and the tv part on this thing?
been pulling my hair out!
gunner1972
13 Nov 111#1271
well we all got a bargain those that did play the waiting game, the link works again now but the ps3 is £249.99 well done op on finding this deal and posting it
chrisdpaul
13 Nov 111#1270
Got mine and have now paid the account off. Goes to show that a good thing (and an utter bargain) come to those who wait. From a happy bunny. Thanks OP
dreamager
13 Nov 11#1269
Typical, the failed payment I tried online when it arrived flagged up my card as possibly compromised so I have to wait for a new one in the mail :smile: yay
jonnoson
12 Nov 11#1268
Got mine - awesome deal and fair play to this company for honouring it. Thankyou very much OP! :smiley:
Winspiration
12 Nov 11#1267
Anyone not got theirs yet? I got a despatch email on Thursday morning.
Brogglybogglymoo
12 Nov 111#1266
Just checked my account and payment has cleared. Fair play to the company I cant fault them. Semetimes it does help to have a little patience and not go off in a rage at the slightest hint of a delay. Thanks so much to the OP who has been slated beyound belief for posting and not returning. I hope all the doubters are hanging their heads in shame.
Balance
Current Balance
£0.00
Credit Limit
£500.00
Available to Spend
£500.00
Payment
Minimum Payment
£0.00
Minimum Payment Due Date
Last Payment Value
£137.00
Last Payment Date
10-Nov-201
abulkasam
12 Nov 11#1265
Paid off online now. You get a payment reference in your email sa well. So this deal should be done now. I think I will keep an account with them. Because quite frankly this was a great deal. Here's hoping for some more in the future.
Ps if anyone wants to return please let me know as I'm still on the lookout for a ps3 for my nephew.
RiderRich
12 Nov 11#1264
Just need to get my data transferred from my Phat 60gb to my new slim now.
Box up the 60gb, print off trade in price from cex's website, which is £127 for a boxed 60gb phat (backwards compatible), then take it to Gamestation and try to get them to beat it by £1.
HJboss
12 Nov 11#1263
Balance
Current Balance
£116.99
Credit Limit
£300.00
Available to Spend
£183.01
Payment
Minimum Payment
£10.00
Minimum Payment Due Date
01-Dec-2011
Last Payment Value
Last Payment Date
Statements
Last Statement Date
10-Nov-2011
Next Statement Date
08-Dec-2011
HJboss
12 Nov 11#1262
Thats a shame u couldve sold it for more all that wait for £8 profit .... lmao im sure someone on here who cancelled wouldve even bought it of u , all that headache for £8 , cex are jus gona make a proper PROFIT on it now
aceplay
11 Nov 11#1261
YEA BABY!
RiderRich
11 Nov 11#1260
You should have confirmation that you paid today. I received an email confirmation. If it takes longer than 3 days surely that's not your fault.
grrooves
11 Nov 111#1259
Mine showed up today. Great result and great price for a PS3
Big thanks to the OP!!!!
jtd
11 Nov 11#1258
Payed for mine just now , just hope the 3 days is right.
RiderRich
11 Nov 11#1257
Hopefully once my account is showing a balance of £0 I can just get them to close it.
RiderRich
11 Nov 11#1256
Funnily enough I received my PS3 yesterday and a letter today regarding cancelling my order/closing my account.
It basically said that they have been in touch with the appropriate dept but cannot guarantee it would be cancelled before dispatch. If I receive it in the mean time I can phone up for it to be collected.
After the PS3 was delivered I checked my online account and it showed the balance for the PS3 but said £0 is due until the next statement. I decided as it was showing the cost of the PS3 I would just pay straight away. Payment went through ok and said it would show on my account in 3 days.
VdubTub
11 Nov 11#1255
Thanks OP. Received console yesterday :smile:
Nailez
11 Nov 11#1254
Did you cancel or sit it out? If you cancelled it await till asked if you ordered and waited personally i would ring them.
dognobs
11 Nov 11#1253
My ballance shows £0.00
So how do I pay? Do I wait for it to show on my account?
Nailez
11 Nov 11#1252
If its arrive in my opinion pay it off online asap.
malcyplop
11 Nov 11#1251
I've had two delivered just now!
ultimatekopite
11 Nov 11#1250
Just sold mine to cex for £124....made £8 profit. Could of made mabey £20 more but I got a PS3 320gb free from Asda so not that bothered. Now to pay for it :smirk:
abulkasam
11 Nov 11#1249
Mine arrived now. And exactly on time as well.
Has anyone successfully paid up online? Or are you waiting for a statement to come?
abulkasam
11 Nov 11#1248
Option 1 I think. The one that says track/use a tracking or consignment number. It thinks about it then puts you through to a person. I suspect because tracking number is too long for dpd system.
66adam99
11 Nov 11#1247
How did you get through to a human?!
66adam99
11 Nov 11#1246
Cheers. Stupid mobile web page keeps double posting my posts!
66adam99
11 Nov 11#1245
Still waiting, DPD don't have me on file and they just drove past the house!!
abulkasam
11 Nov 11#1244
I'm on the DPD system - ignore the tracking number. Call them on 08445560560 and eventually speak to a person. Using your postcode, the lady was able to track. It's out for delivery with a specific 1 hour time window. You can even leave a message to leave with any particular neighbour if you are going to be out.
66adam99
11 Nov 11#1243
Still waiting, DPD don't have me on file and they just drove past the house!!
Gavin01
11 Nov 11#1242
i am
Pan111
11 Nov 11#1241
Missed the delivery yesterday...wifey is home today though so it should be there waiting for me when I get home...with the F1 2011 I ordered the other day
Any must have PS3 accessories I should know about? Do these slims suffer from overheating or has that problem been fixed now?
swailsy
11 Nov 11#1240
got mine yesterday evening
abulkasam
11 Nov 11#1239
has anyone still waiting had any deliveries this morning?
HJboss
11 Nov 11#1238
were u waitng at the door when the ps3 arrived with ur hand out the letter box ....lol
HJboss
11 Nov 11#1237
Any comments from the people that cancelled pls ...
drtesseract
10 Nov 11#1235
BAM!! Got it in the post today! Shame i never thought it would arrive, now i have 2 PS3's! EEEEEEbay!!
ompek to drtesseract
11 Nov 11#1236
I do not get it! you have 2 hands mate, don't you? :stuck_out_tongue:
lenblue
10 Nov 111#1234
PS3 received today, cannot believe the amount of comments on this deal, by people panicking, and not trusting the company. It's a Hot Deals site, someone posts a deal, you either go for it or you don't. If you go for it, sit back and wait, all good things come to those who wait, or they cancel your order.... Happy Days
66adam99
10 Nov 11#1229
"abulkasam
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?"
SNAP!
bluespace77 to 66adam99
10 Nov 11#1233
and me...
niceprices
10 Nov 111#1231
I've not received an invoice. I had a catalogue with a credit agreement form for me to complete and return (which I haven't...), not of the paperwork that came with the catalogue had an account number on it. Strange....
The delivery note doesn't seem to contain an account number that I can see.
slitear to niceprices
10 Nov 111#1232
I had the same issue, no invoice with the delivered PS3 but then I checked the paperwork in a smaller christmas catalogue that came on the same day (not the fat catalogue that I received a week ago) and it had a paper in it with the account number on it. But this number was nowhere to be found on the paper coming with the PS3.
niceprices
10 Nov 11#1228
Anyone know where I can find my account number? I didn't create an account when I purchased and I'd like to pay it off online.
Cheers
gnomechimpsky to niceprices
10 Nov 11#1230
Should be on your invoice that was sent after you ordered. Slighty bigger than A4 sheet covered in stickers and barcodes.
Nailez
10 Nov 11#1227
There are people on this forum im sure in FS/FT that would buy this @ Cost + p & p and or facebook selling pages
MikeMeat
10 Nov 11#1226
Got it ^_^ how unexpected!
rob117
10 Nov 111#1225
Mines being delivered tomorrow.
I agree with armaita, its not often a company honour such prices. My hat goes off to the guys at Studio.
lfwp
10 Nov 111#1224
Well guys we got ours, it's certainly been a pleasure sharing this experience with you all..... Am not sure what I will do now without my daily fix of thread emails. Thank you for the original post, one very happy husband is well worth the hassle :smiley:
armaita
10 Nov 112#1223
attempted delivery today, will redeliver tomorrow . I hope this has restored peoples faith in Studio. It is not often a company honour a misprice. Thanks OP.
If anybody in Scotland is selling please pm me.
ultimatekopite
10 Nov 11#1222
I'm going to sell to cex, make a whole £8 profit :smile: woop. Asda 320gb PS3 that I got for free will do me nicely for now :stuck_out_tongue:
gnomechimpsky
10 Nov 11#1221
Sell it where? eBay has them for £165 so if I sold it for the same price I'd still lose money after fees.
BTW if you cancelled before they dispatched they will collect it free if you moan at them.
trickz
10 Nov 11#1220
Why close the account?
forcabarca
10 Nov 11#1215
paid for it in full
anyone know how to close the account with them
numptydumpty to forcabarca
10 Nov 11#1219
I think you have to wait for payment to clear (3 days supposedly) and then you can close your account. I would do it in writing as doing things by phone with them seems to have absolutely no effect whatsoever
SATZ2000
10 Nov 11#1218
i just got mine today :smiley:
66adam99
10 Nov 11#1217
"abulkasam
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?"
SNAP!
ourdevonfamily
10 Nov 111#1216
Mine has arrived today and as much as I would love to quote every single ney sayer in these comments, it wont let me... but I can say 'who's had the last laugh now!!'
Whooop Whooop!!! :smiley:
Ross87
10 Nov 11#1214
Mine arrived. Brought a 320gb while waiting for it, so gave it to my little brother.
Thanks OP :smile:
ashtad
10 Nov 11#1213
Because the original one I bought was faulty kept switching off so they swapped it then they changed the reciept but the new reciept only showed the console at £199.99 and no games so in theory I have got a ps3 and two top games for £116.99 what a bargain of the year
rysio101
10 Nov 111#1212
I just sold mine for £155 cash... :smiley:
Dusty
10 Nov 11#1211
I ordered 1 cancelled and got 3 not 5 minutes ago.... how does that work? :neutral_face:
dreamager
10 Nov 11#1210
Anyone having trouble paying online? Mine is getting rejected despite getting to the verified by visa stage and entering the correct password
abulkasam
10 Nov 11#1209
If anyone is selling. I will be happy to buy at cost price. Please PM me if interested. My nephew has been after one for ages.
Nailez
10 Nov 11#1208
sell it no return profit sigh
gnomechimpsky
10 Nov 111#1207
Ah they want me to pay for the return.
Tight b**tards.
hopped
10 Nov 11#1206
received mine today great find thanks op , now to pay it off in full
timberman
10 Nov 11#1205
Just arrived well happy yet another xmas present done at a bargain price.
sonofmatrix
10 Nov 11#1204
Dear xxxxxxxxxxx
I am pleased to confirm that the following parcel(s) from your order have now been dispatched.
Invoice Number: xxxxxxxxx
Order Reference: xxxxxxxxx
The below parcel(s) will be delivered to:
Parcel 1 This parcel will be delivered by THE SUPPLIER DIRECTLY
Qty Item Description Price You
Reference Each Pay
1 xxxxxxxxxxx , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Please allow 7 - 10 days for delivery.
Please do not reply to this email.
If you wish to contact us, please use our online contact form.
*** Good News! *** Our brand new secure website payment facility is now available.
To make a payment to your account using a credit or debit card, you can now use our secure online payment facility, simply sign into your Studio online account and you will be directed to our new secure website payment page. This facility is available 24hours a day 7 days a week. Don't forget that you can also check the following by logging into your online account; Check how much available to spend you have, Check how much your minimum payment is, Check when your minimum payment is due, View your past orders, View your current statement, Change to Details, Track an order and View expected delivery dates for delayed items.
Terms & Conditions
oh yeah got home and missed parcel
Nailez
10 Nov 11#1203
sell it for profit ?
gnomechimpsky
10 Nov 11#1202
Mine arrived today. Bit of a brainfart buying it because I've got a 360.
I'm gonna ring up and return it.
ultimatekopite
10 Nov 11#1201
Mines arrived but I don't want it :disappointed: Looks like I'll have to call them to collect it back or sell it.....anyone paid for their's yet??
jtd
10 Nov 11#1200
Got mine today after cancelling the order a week ago , i even emailed em asking for reply to confirm account to be closed and oreder cancelled, keep or send back?
abulkasam
10 Nov 11#1199
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?
adam2116
10 Nov 111#1198
mines arrived :smiley:
glad i didnt cancel
'all good things come to those who . . . . '
now . . . . whats all this firmware business?!
PARKNOWETH
10 Nov 111#1197
doorbell just rang and yahoo mines just been delivered as well - glad I didnt cancel!!
ashtad
10 Nov 11#1194
What a result I got this today but I already bought the sainsburys deal so just took the new one back to sainsburys that studio sent me unopened and they gave me the £199.99 back what a result £83 profit !!!!
Winspiration to ashtad
10 Nov 11#1196
Uh, why would they give you £199.99 when the Sainsbury's deal was PS3 and two games for £199.99?
abulkasam
10 Nov 11#1195
Do you mean you got a PS3 plus two games from Sainsburys and then returned just the PS3?
sicwhite
10 Nov 11#1193
I had cancelled a week ago as I thought it would never happen only to come home today and find a PS3 waiting on me. I guess it's sometimes a good thing that their service can be so slow!
Nailez
10 Nov 111#1192
Indeed Mallinersha it appears that was over my head but who cares I HAVE A CHEAP PS3!!! weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Dusty
10 Nov 11#1191
Pretty new consoles by the looks. 3.66 was made available on June 23, 2011..
Happy days but 3.66 was no good for me with a 5 year old destroying disks all over the place! I'll wait til he's a bit older :smiley:
Mallinersha
10 Nov 112#1190
WHOOOOOOOOOSH..........
Julius
10 Nov 11#1189
I received it just now.
Nailez
10 Nov 11#1188
Errr gears, halo are XBOX only games this is a PS3, you want Uncharted, Little Big Planet, Infamous, Kill Zone, Resistance as PS3 only titles :stuck_out_tongue:
Nailez
10 Nov 11#1187
Savo one of two options keep it and let the kids use and possibly sell the blueray player (although personally i wouldnt use the PS3 as a standalone player it will wear the lazer more)
OR
sell it on and make a little bit of profit as its an extremly good price (roughly £40+ profit)
dognobs
10 Nov 112#1170
MINE JUST ARRIVED!!!
SO WHAT GAME TO BUY? OR EBAY??
SkullKing1300 to dognobs
10 Nov 112#1171
gears of war, halo, forza.
Any of those above will suffice. :sunglasses:
Savo to dognobs
10 Nov 11#1186
already got an xbox in the front & back room + a subscription to Love Film on my s380 bluray player. How can I justify keeping this? Should I give my parents the s380 & keep the PS3, I watch a bit of downloaded stuff via an external hard drive, would this work as well on the ps3? I don't play a lot of games but have 3 young kids who might use it in the future. I think HUKD is turning me into Mr Greedy.
HJboss
10 Nov 11#1185
Gona sell my Xbox 360 60 gb hdmi , BOXED , with GAMES
sailo
10 Nov 111#1184
Wow, mine arrived today. Cheers OP!
Mallinersha
10 Nov 111#1183
So anyone that cancelled and not got theirs a bit sick right now???
luckylinz
10 Nov 111#1182
Got email and PS3 delivered, price honoured :smiley:
Julius
10 Nov 11#1181
After I send a email to them say I want to cancel the order.
Scazza
10 Nov 11#1180
My 2 arrived today as well. Spot on! Best go pay them off now :smile:
tomuk82
10 Nov 111#1179
Received mine about 1 hour ago! Now got to wait until Christmas to play it :S thanks original poster for this amazing deal :smile:
gunner1972
10 Nov 11#1178
i got mine delivered today even though it was only dispatched yesterday........dpd delivered it :-) just wish i had faith as i went out and bought the deal on at sainsbury's incase this never happened....
Jointy
10 Nov 11#1177
Scrap that mines just arrived, thanks OP. :-)
Jointy
10 Nov 11#1176
Has anyone used their tracking number on DPD? I tried but it didn't work.
HJboss
10 Nov 11#1175
Good things come to those who wait .... Yes yes got mine too
Rackydoodle
10 Nov 11#1174
Mine arrived today too!
ashtad
10 Nov 11#1173
i have got mine in in london :wink:
HJboss
10 Nov 11#1172
Dispatched email received
rysio101
10 Nov 11#1169
Just signed DPD delivery.... Yes it's true deal (still can not belive anyway) :wink:
ultimatekopite
10 Nov 11#1168
I haven't got mine yet, i'm in London :disappointed:
abulkasam
10 Nov 11#1162
still waiting for mine. Any deliveres in London yet? What was the courier company?
So far heard of DPD and Express Gift Ltd.
rysio101 to abulkasam
10 Nov 11#1164
Express Gift Ltd. is another company name for studio24...
ken218 to abulkasam
10 Nov 11#1167
I am in London and I got mine at around 11 this morning.
nickw90
10 Nov 112#1166
Was gutted when I got home and mine wasn't here - luckily the nice lady next door popped round with it, they'd left it with her.
Time to bash FIFA 12.
Casseus
10 Nov 11#1160
Mine just arrived, got it for £116.99 although still kind of regret it as don't know what to do with it now. Already got 3 xbox.
ken218 to Casseus
10 Nov 11#1165
I can trade one of your xbox with a brand new PS3, so you have 2 xbox and 2 ps3 :stuck_out_tongue:
kirby2096
10 Nov 111#1163
Express Gift Ltd. is labeled on the invoice. DPD delivered it here in Cardiff.
weiran
10 Nov 11#1161
Attempted delivery today, getting it redelivered tomorrow. A true bargain and well worth the wait, thanks!
Keiffy
10 Nov 11#1159
Unbelievable!!! Mine's arrived today. Never thought I'd get it.
It would be interesting to know if anyone who ordered more than one have also received them.
riget
10 Nov 111#1158
mines matte
riget
10 Nov 11#1157
Mine's just been delivered, sent by Express Gifts Ltd
Can you not look on their site and see what it says?
forcabarca
10 Nov 11#1153
how long do i have to pay them without getting any charges
Nailez
10 Nov 11#1152
and/or its on your invoice you recieve from them
mistressmiajane
10 Nov 111#1151
Got mine too!! Cheers
zombie
10 Nov 11#1149
anyone know where i can find my account number for payment!?
emu to zombie
10 Nov 11#1150
the first email they send you when you setup your account has the number on it
nokia786
10 Nov 111#1148
Just Recived mine too
Savo
10 Nov 111#1147
Just got it in sunny N.I.!!!!!
kaney1967
10 Nov 111#1146
Got mines today.
Kept the faith.
forcabarca
10 Nov 111#1145
just got mine too
how long do i have to pay them without any charges
oriental*lilly
10 Nov 111#1144
Just recieved mine :smiley: v happy bunny thnx op :innocent:
riget
10 Nov 11#1143
I got my despatched email.
SpecialK
10 Nov 111#1142
confirmation i have just received my brand spanker 160gb ps3 CECH-3003A upto sunny redcar in the north east.£116.99.true bargain.cheers too the poster it all came good.
Pan111
10 Nov 11#1140
Why is 3.66 bad then?
Mallinersha to Pan111
10 Nov 11#1141
So far un-hackable I spose...
Mallinersha
10 Nov 11#1139
Congrats to all who stuck with it and got their PS3
kaney1967
10 Nov 11#1138
Got mines today.
Kept the faith.
HJboss
10 Nov 11#1137
Dispatched email received
Savo
10 Nov 11#1136
Looks like I'm getting mine :smile:
phatboy123
10 Nov 11#1135
3.66......................
ken218
10 Nov 11#1134
Mine is 3.66 :disappointed: ... By the way, I did cancel my order, and like some others here, received it today!
play21er
10 Nov 11#1133
mine is CECH-3003A
Dusty
10 Nov 11#1132
Great stuff!
Cheers......
Dusty
10 Nov 11#1130
Nah, can't be v1.5, that dates back to 07. Slims hit the market in September 09.
Max-Power to Dusty
10 Nov 11#1131
that's true actually! I'll check mine out when I get home. My previous slim PS3 though had 2.65 (2.x anyway) firmware on it which was great, that was a 120GB one though...
abulkasam
10 Nov 11#1129
I too got dispatch note - will go home at lunchtime see if its arrived.
Don't forget to pay them to avoid interest payments!
How are people paying off the account? Now online? Or will you wait for the "Statement"? Is there a statement with the parcel?
Finally considering the offer, the turnaround this is turning out to be a great deal. Patience...
Pan111
10 Nov 11#1127
Being new to PS3s...whats the deal with asking about Firmware then? Is it to do with modding? :smiley:
Max-Power to Pan111
10 Nov 11#1128
yeah...
yup, got mine today. Has to be honoured by them after the flak they got from customers (like myself) and had to honour the orders by order of the FSA :smiley: ... and the FW was mentioned earlier :smiley:
:smiley:
play21er
10 Nov 11#1126
mine has just arrived woohoooo, liverpool area>
Dusty
10 Nov 11#1125
Holy crap, the offer was honored? :confused:
What firmware do these PS3's have... anyone?
numptydumpty
10 Nov 11#1121
MartH
I just logged into my account and paid the balance using my credit card. It said I could expect the payment to show on my account in 3 working days. Knowing Studio it will take 3 weeks if it appears at all, that's why I used my credit card and not a debit card. I still don't trust them, even though I have a shiny PS3 sat in front of me.
Nailez to numptydumpty
10 Nov 11#1124
On the plus side you may still have to pay studio but at least you can make a small profit back
phatboy123
10 Nov 11#1123
got it :sunglasses:
dreamager
10 Nov 11#1122
Ok I'll exclude those of you who tried to cancel from my rant :wink: You have legitimate cause to complain
numptydumpty
10 Nov 11#1120
I rang up and cancelled my order over the phone on 1st November. I did the same on the 8th. Today is the 10th November and the order is delivered. I don't think it's unreasonable to have expected my order to be cancelled, whether they're mail order or not. That's just basic.
MartH
10 Nov 11#1119
Please can someone explain how payment works?
I have never bought anything on credit before, let alone from Studio.
Do I have to wait for my statement to arrive in the post before I can make payment?
Jaffo
10 Nov 111#1118
:confused:
:smile:
swillis167
10 Nov 111#1117
OMG....DPD carded me this morning...i can't believe its actually happened !
In your face doubters..!!
If your not in you can't win!!
the gooner
10 Nov 11#1116
Typical, my gf has been sick off work for a week and today she goes back. I'm also at work so will miss delivery! I shouldn't complain too much I guess
OLLIE2806
10 Nov 11#1115
Mine came this morning too - Lovely Job
yaff1111
10 Nov 11#1108
I cancelled my order a week ago, to my surprise i got a product dispatch email at 8am, 2 hours later PS3 at the door.
Anyone not get the second original email or failed the credit check and still received their PS3?
dreamager to yaff1111
10 Nov 11#1114
I never got the second email, but when I rang the guy said everything looked OK with the order. No dispatch email either, and no invoice yet, so waiting for that, but ps3 in my lap :smiley:
MartH
10 Nov 11#1113
Has anyone been able to log into the website to make payment yet? I keep getting an error.
ultimatekopite
10 Nov 11#1112
LOL mines been dispatched....but I already have 1 free ps3 from asda. I'll have to sell this now :disappointed:
dognobs
10 Nov 11#1111
Dispatched on the website, will it arrive???? Mine says before the 16th
mamamia7
10 Nov 111#1110
Mine also recieved today..woo hoo!!!!!
Nailez
10 Nov 11#1109
Mine recieved now also...... To be fair to studio they could have gone better on communication but the moment that it switched to dispatched it was and promptly at that too 24hr next day signed for delivery.
palli
10 Nov 111#1107
I CANT BELIEVE THIS BUT I RECEIVED THE PS3 1 MUNUTE AGO !!!!!!!!!!!!!!!!!! CAME BY DPD on a NEXT DAY DELIVERY !!!!
jetskichimp
10 Nov 11#1106
Lord above, received the same e-mail as well.
Will look forward to actually seeing the goods, that is my Christmas Present sorted out.
dreamager
10 Nov 118#1105
So... we all know mail order companies often say "Allow 28 days for delivery". I ordered less than 28 days ago and my goods have arrived. I used a mail order company, I got the item I wanted in the time I expected. I didn't get worked up, I let mail order companies do what they do. Be slow and inefficient, but I got my goods.
I think the problem with this thread is that people seem to forget this is a mail order company, whether they have a website or not. Tens of pages of people whining because all they do everyday is sit on the internet wishing things were instant and things didn't take time like the good ol' days. Receiving invoices in the post?? What is this madness.
Yes their computer system isn't great, and their customer service aren't able to do much more than read off their screens, this all can be improved, but welcome to the real world, this is how a lot of companies operate. They don't have the money to spend on complete system overhauls, and yes, it does cost a lot of money despite those of you who are sure they could write a better system. You live at your computers thinking they are the real world ignoring what is actually out there and how things actually work.
Anyways rant over. Mail order company gave me goods I ordered, I am happy :smiley: Well done all who stuck with it.
Brogglybogglymoo
10 Nov 11#1104
Dispatch email aswell.
Im stuick in work all day so will miss any deliveries.
WolvoGamer1
10 Nov 11#1103
Mines just arrived too! They told me it had been cancelled and I will be given a refund the other day?! I'm happy I have it, but what a terrible company to deal with!
I'd better open it...
ompek
10 Nov 11#1102
I got it!!! just check everything out and it is ok :stuck_out_tongue: CECH -3003A & fimware version: 1.5 95/01/18
Good luck with yours!
MartH
10 Nov 11#1101
My PS3 arrived too :smile: It's a brand-new, unopened slim 160GB model, as advertised.
Dante666
10 Nov 111#1100
just got the email through today saying it was dispatched and delivered in 7 - 10 days.
Not even 30minutes later its arrived :smile:
my dads going to love this :smile:
SmokeyBandit
10 Nov 11#1099
can people explain this.
How can your ps3 be delivered today if it was dispatched today ?
- Sorry just noticed it was dispatched yesterday.
Thanks
numptydumpty
10 Nov 11#1086
Mine just arrived, delivered by DPD. It's a 160GB ps3 just as they promised. Unbelievable.
jammmyjam to numptydumpty
10 Nov 11#1098
Did you get the email dispatch today? I too cancelled mine about a week ago, was just about to go for the sainsbury deal. may just wait to see if they deliver mine today too
Nailez
10 Nov 111#1097
I wonder how many people in this thread are kicking themselves a little for not following through, things take time and worst case was you could have sold this ps3 for a tidy little profit with no issues at all.
Pan111
10 Nov 11#1096
I think alot of people criticising them probably helped...
Cheers to all those that cancelled too :smiley:
dreamager
10 Nov 112#1095
Well guys, I never received the second email, or an invoice bt......
My PS3 just arrived!!!! I am rather surprised.
So there, go eat your words all you "oh they're a scam it'll never happen" people. I have a PS3, from studio, for cheaps.
*faints*
SozzlyJoe
10 Nov 11#1094
I too emailed to cancel, then got the dispatch notice! Not that I will complain, £116.99 is an awesome price. But unbelievable that 24Studio managed to turn such a good deal that should have gained them rep into such an own goal! What was all the 9th Dec stuff about then?
cdm22
10 Nov 11#1091
What!? They are arriving already? Happy days :smile:
sabz786 to cdm22
10 Nov 11#1093
Yes I could not work what it was and laughed imagine if its the ps3 lol low and behold it was.
gunner1972
10 Nov 11#1092
ive just got my order despatched, said will be delivered 16-11-11
sabz786
10 Nov 11#1090
Mine just arrived also asked for it to be cancelled. 160gb
numptydumpty
10 Nov 11#1089
thanks for the offer smokey. i'll think about it. :P
SmokeyBandit
10 Nov 11#1088
numpty il buy it for £116 ? as you know profitering on the forums isn't allowed so i have to offer you less :smiley:
numptydumpty
10 Nov 11#1087
now i just need to find someone to buy it as I bought the ASDA 320GB in the meantime thinking the studio one wouldn't turn up. lol!
still, at least we know it was a genuine offer. however I wouldn't use Studio again. I cancelled this order over the phone twice and separately in writing and still it arrives.
DaRockwilder1
10 Nov 11#1085
Another dispatched order although I didn't use the code. :disappointed:
SmokeyBandit
10 Nov 11#1084
sell to someone in work for £150 .. nice little profit for me :smiley: and quick sale
hashman
10 Nov 11#1083
I got the dispatch notice too... You hoo! good thing i didn't cancel!*
chrisdpaul
10 Nov 11#1082
I had a despatch notice too.. Here's hoping.....:wink:
cdm22
10 Nov 11#1081
I wonder who they are using for delivery....have tried the parcel number at HDNL, DHL, Citylink and Hermes and its not found at any. Not that it matters it just would be quite nice to see it on its journey :smiley:
Gavin01
10 Nov 11#1080
another despatch here.....ive ordered a few pairs of cats off them in the mean time as well...all turned up with in 2 days
fingers crossed
SmokeyBandit
10 Nov 11#1079
yep i cancelled also and dispatched today
Messiah
10 Nov 11#1078
I cancelled my order and I received a dispatch notice email!
Has anyone else experienced this? Haha.
hottunauk
10 Nov 11#1077
Recieved my dispatched email this morning too. Hope its not delivered by city link!
Nailez
10 Nov 11#1076
Dispatched o0
immzkedz
10 Nov 11#1075
Got the same email... :smile:
Scazza
10 Nov 11#1074
Received my dispatch email this morning too :smiley:
the gooner
10 Nov 11#1073
also chuffed to see that my online account shows my outstanding balance being £116.99. when i placed the order my invoice had not taken off the discounts but having called them they sorted it out and assured me that the price would change upon despatch. believe it or not, 24studio have been excellent for me although i am sick of getting their naff catalogues!
ashtad
10 Nov 11#1072
Even though I cancelled too just had the same email item deapatched what the hell is this company all about still not confident we will get them though
cdm22
10 Nov 11#1071
Dispatched too :smiley:
numptydumpty
10 Nov 11#1070
Yep, despite cancelling my order on 1st November and the 8th November, I too have had the same email saying that the parcel has now been dispatched. Now completely confused. Will it turn up? Will it be a playstation 3? When will this saga end? TUNE IN NEXT WEEK FOR THE NEXT EXCITING INSTALLMENT
the gooner
10 Nov 11#1066
dispatch note as well! despite alot of people deciding to give up and cancel their account i always had a feeling they would pull through! very pleased i did now!
Titanium to the gooner
10 Nov 11#1069
It pays to be patient :smiley:
play21er
10 Nov 11#1068
Also received dispath email, 7 to 10 days from now. I have been a regular studio
Customer for a while and never had any problems, can't wait for this to arrive.
nickw90
10 Nov 11#1067
Just had the item dispatched email myself, did a double take when I saw it! The dispatch email says the item is £129.99, whilst the credit outstanding amount shows as £116.99. I know a few people on here said they had issues with them honouring the discount code, but it looks like they've done it for me!
Maybe I was a little premature to write this deal off in previous posts, let's see what happens!
Titanium
10 Nov 11#1065
Dispatch note received; happy days! :smiley:))
rysio101
10 Nov 11#1062
LOL I can not belive... dispatched for me too :smiley:
cjgroveuk to rysio101
10 Nov 11#1064
I got the same literally 2 minutes ago...
palli
10 Nov 11#1063
Feeling a bit my confident now that this will come through. Good luck everyone who stuck this out!
Order has now been dispatched, ...
delivered by THE SUPPLIER DIRECTLY ..
Please allow 7-10 days for delivery....
liono
10 Nov 11#1061
Dispatched this morning ;-)
Pimpson
10 Nov 11#1060
Just had the above emailed to me. Looks like it's game on and 28 days earlier than expected!
Pimpson
10 Nov 11#1059
Dear Mr Gareth Thompson
I am pleased to confirm that the following parcel(s) from your order have now been dispatched.
Invoice Number:704311 Order Reference:8644032
The below parcel(s) will be delivered to:
Xxxxxxxxxxx
Parcel 1 This parcel will be delivered by THE SUPPLIER DIRECTLY
QtyItem Description Price You Reference Each Pay 1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Please allow 7 - 10 days for delivery.
Please do not reply to this email.
If you wish to contact us, please use our online contact form.
*** Good News! *** Our brand new secure website payment facility is now available.
To make a payment to your account using a credit or debit card, you can now use our secure online payment facility, simply sign into your Studio online account and you will be directed to our new secure website payment page. This facility is available 24hours a day 7 days a week.
Don't forget that you can also check the following by logging into your online account; Check how much available to spend you have, Check how much your minimum payment is, Check when your minimum payment is due, View your past orders, View your current statement, Change to Details, Track an order and View expected delivery dates for delayed items.
inmymind
10 Nov 11#1058
Just checked my account (AGAIN) and now the status has changed to item dispatched!!!!!!
HJboss
10 Nov 11#1057
29 days to go they should chuck in a free game for us aswell , or something if we do actually get it this is the longest wait ever
RickT
9 Nov 11#1056
Can i ask........ why are people cancelling their orders if they have been given a dispatch date of 9th Dec ? Yes its a few weeks away, but its only £116 in some cases and long term would be worth the savings ?
Also.... im sure your aware, all the other PS3 on their site are showing in stock.....-- how about requesting a like for like option which is in stock ?
Your clock is broken... stopped in one place same as this deal :wink:
mamamia7
9 Nov 11#1052
One month to go!!
rysio101
9 Nov 11#1051
wait... or not... arghh
abulkasam
9 Nov 11#1050
Trying to wait patiently for December 9th. Checking this thread on a daily basis isn't helping. Hope nobody else has paid up front either. We won't get a statement requesting payment until its dispatched, so just need to be patient. 30 days...
cOzMaTiC
9 Nov 111#1049
I called them last week (Tues 1st) after paying then finding out I wasn't going to get one shipped.
I then demanded my money back, the person on the phone said it can take a week or two to happen. So I was about to call them yesterday, but I checked my bank account and saw the money had been returned, I then logged onto the website to find I had £0 credit.
I'd give it a week from the moment you called to get your money back, and do a check like I had before pestering them again.
ashtad
9 Nov 11#1048
I tell you what if this company has not responded to my request of closing my account and cancelling my order then next step legal action I requested this to be done 3 weeks ago and still nothing does anyone have a good letter head to send them as I'm rubbish at things like that
Thanks
cOzMaTiC
8 Nov 11#1045
Luckily today, Studio have paid back the £129.99 I paid up front for the PS3. I'll never deal with the company again.
In the end, I gave in on the Sainsbury's £200 deal, and I'm cashing on FIFA and Battlefield for £60.
From now on, I'll definitely only shop at reputable places.
kpmatthews to cOzMaTiC
8 Nov 11#1047
how did you get your money back quickly? i've got £129 credit showing in a studio account which i obviously don't want. i called them up end of last week and asked them to return the money but i envisage a drawn out saga.
numptydumpty
8 Nov 11#1044
I rang them on 1.11.11 to cancel my order over the phone. Was told that was fine but it would take 3 days. Rang them back today (8.11.11) after checking my online account and seeing it still had a balance of 116.99. The person I spoke to was called Natalie. Refused to give her last name. Said that it was taking longer than usual but she didn't know why, but said it would be cancelled by the end of the week. I then emailed them a copy of that conversation and asked that they acknowledged receipt of the email, which they haven't yet. If my order has not been cancelled by Monday 14th I will start contacting Trading Standards and the FSA ombudsman, and I told them that in the email I sent today. I have also got the names of directors and other board members for the parent company. The way they are behaving is outrageous.
croydebay21 to numptydumpty
8 Nov 11#1046
I emailed them on the 2nd and got this reply just now
quote "Thank you for your recent email.
I have passed the details to the relevant department and they will try to cancel the item for you. We cannot guarantee that the cancellation request will be successful; if the item is delivered please contact us and we will arrange a collection.
Kind regards
Dominic Porter
Customer Services Team
Studio
unquote
Would appreciate any contact details you have and I will do the same.
croydebay21
8 Nov 11#1043
Thank you for your advice, very helpful, she actually said that they put this down as a personalised item, but she couldnt understand why they did this, but your post explains it, they are being crafty !! I might consider accepting it, selling it on and paying off the account straight away, otherwise I can see it might be problematic. I emailed them over a week ago and guess what...no reply!
croydebay21
8 Nov 11#1040
I cancelled this item a week ago, was told to phone back after 2 days to cancel my account. Phoned back and was told to call back in 7 days. Called today and was told the item "might not be able to be cancelled as its a "personalised item" !!!! What a con, just hope I get the out of stock letter now. The lady did say that if it's delivered, I should accept it and not refuse delivery because then it could be stolen, she said its better to accept it and then return it !!! I have cancelled it as it was a pressie for my son's birthday and the delivery is now too late:( Totally bad company I wish I had never ordered:(
MartH to croydebay21
8 Nov 11#1042
They cannot force you to accept a delivery if you have cancelled the order before dispatch. They cannot claim the item might be stolen if you refuse delivery - it is there responsibility to ensure the order is either delivered or returned to them via their designated courier.
This is certainly not a personalised product in any shape or form. Do not keep phoning them back, send them an e-mail or write them a letter and keep a copy of everything you send. Stand your ground, you are well within your rights.
If you do accept the delivery, I doubt they will let you return the item without you taking legal action. They have told you this is a personalised order, which is excluded from their returns policy. See "NON-RETURNABLE GOODS" - http://www.24studio.co.uk/ss/help/help.jsp?page=terms&part=returns
wjaime
5 Nov 113#1028
Thanks so much for the spam, everyone.
Thanks for posting so many of the same exact comments merely written in a different way.
Thanks for posting so many irrelevant stories unrelated to the seller or the item being sold, or the many comments basically saying 'I have cancelled my order' but prolonging these comments to the point of excessive text and making it into more of a monologue of your life.
No doubt my comment here is going to be flamed, possibly even removed, and flaming comments will be liked and quoted in support of those flaming me.
I've reported this thread as containing a lot of spam - but nothing will be done about it.
On a side note: thanks to all those posting relevant information about how to contact the seller and approximate dates of dispatch, in addition to helping out with other concerns with this purchase.
I didn't know whether to end this on
'Flame on' or 'Let the flames begin'!
Wow, 3 likes o.o
I was expecting a lot more 'flaming'.
wjaime to wjaime
8 Nov 11#1039
Nailez to wjaime
8 Nov 111#1041
Wj if you cannot deal with the so called spam then turn off your email subscribe because people are getting feedback to whats happening and is relevant.
stephenc
7 Nov 11#1038
52 pages in. Did anyone who ordered read some of the posts while this thread was still reasonably new and think "Maybe I shouldn't order from this crowd". Particularly given they seem to have done some shady "stock unavailable after you order" stuff before and have some less than favourable reviews listed against them.
That said, you never know. Perhaps a tranche of PS3s will turn up on 9th December and all the orders will get honoured. Hopefully they do.
play21er
7 Nov 11#1037
Awaiting stock from suppliers. Stock expected by 09/12/2011... for me too.
Dusty
7 Nov 11#1036
2nd..
bailey87
7 Nov 11#1035
they've taken £116.99 from my account (that's a cash payment as oppose to credit).
so now i'm going to be hounding them on a daily basis for the provision of my order.
Dusty
5 Nov 11#1032
My mate got a sorry, no PS3 for you letter today, anyone else?
Nailez to Dusty
7 Nov 11#1034
At what stage of the process was he?
mamamia7
5 Nov 11#1033
Nothing charged til you get ps3 and its from the date you get it..no back dated interest.
dognobs
5 Nov 11#1031
I got my "SPREAD THE COST OF CHRISTMAS" Book today! That hit the recycling bin before being opened!
HJboss
5 Nov 111#1030
Ok on a serious note do we get charged the interest now ???????[[/b] or is it obvious when we recieve the ps3 with the statement ? invoice ???
Your Studio Account Status
The outstanding balance on your account is currently £116.99.
The credit limit on your account is £300.00.*
*Please note that this amount may not include any recent transactions on your account.
Your registered email address is [email protected]. If you need to, please update your email address here.
Please indicate the type of card you wish to use. Please note that we charge a handling fee of 1.50% for Credit Card payments. There is no fee for Debit Card payments. Credit Card
Debit Card
Please enter the amount you wish to pay on your account excluding our handling fee (£.pence).
Important Security Information:
HJboss
5 Nov 112#1029
Blah blah blah........ yawn
HJboss
4 Nov 11#1027
Delivery
i) With our standard delivery service (excluding personalised items), you should receive your goods within 3-7 days. Please allow 5-10 days for delivery of personalised items. Please note, some products will take longer than 7 days to be delivered, although these instances are highlighted next to the relevant items on the catalogue page or the item details page on this site. Orders are delivered to the address of the account holder unless an alternative delivery address is specified. If you would like your goods to be sent to a different address please ensure that you complete the 'Delivery Address' section (including full postcode) on your orderform, provide the details to the operator if ordering by telephone or amend the relevant section when ordering via the Internet (please note this does not apply to a new customer's initial order). Postage and packaging will be charged at a fixed rate of £4.99 per order within mainland UK; £5.99 to N. Ireland; £6.00 to the Scottish Offshore Islands and remote parts of the Scottish Mainland (please contact the Careline for details); £7.50 to the Isle of Man, Channel Islands and Isles of Scilly.
(ii) Items marked with a heavy goods symbol heavy goods symbol incur separate delivery charges. These are included in the "Price Each" shown in your basket. For information, please refer to your catalogue/leaflet or the item details page on this site. To arrange for safe delivery of your goods you will be asked to provide a daytime and evening (if different) contact telephone number when completing your order. Please note, we do not deliver Heavy Goods to the Channel Islands.
Stardrops
4 Nov 11#1025
Oh well the junk mail and Christmas books have been quick to be sent out shame none of you actually have the goods yet!
croydebay21 to Stardrops
4 Nov 11#1026
Perhaps everyone who has received a fat Christmas book,and has cancelled, should send it back "marked cancelled account, or not known at this address"...perhaps that would get the message across???
Nailez
4 Nov 11#1024
True Jet but some people have called them and been told the same thing although even that might just be reading from a script.
jetskichimp
4 Nov 11#1023
I have never received formal notice from them that delivery will be delayed, it may say that on the order on the website, but I would have expected to have received an e-mail notification or a letter informing me of their supply problems.
The onus would appear to be on them to inform and not on us to find out - if nothing else it is a good argument :-)
cjgroveuk
21 Oct 111#487
just got this:
"I am pleased to confirm that your Application has been successful and would like to take this opportunity to welcome you to Studio. "
"Your Order is being delivered to:
MR xxx
xxx
xxx
xxxxx
Invoice Number: 7xxxx
Order Reference:8xxxx
Order Code Quoted: 19 Total Goods Ordered: £129.99
Less Extra Discount: £13.00
Postage & Packing: £0.00
Total To Pay: £116.99"
Nailez to cjgroveuk
4 Nov 11#1022
That looks like stage 1 you now have to wait till 9th December for dispatch :stuck_out_tongue:
cjgroveuk
4 Nov 11#1021
So what does this mean?
Parcel 1 Direct dispatch from manufacturer - please allow 14 days (except suites, please refer to catalogue)
Qty Item Description Price You
Reference Each Pay
1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Total To Pay: £116.99
Omega120mg
4 Nov 11#1020
I've found this quote on the Sale of Goods Act when dealing online. Under the distance selling regulations, the goods must be delivered or the service carried out within the time period they have specified. If no time period is specified, then the statutory time limit is 30 days (unless you have agreed otherwise). If the supplier is unable to fulfil their obligations within 30 days, they must inform you before the end of the 30 day deadline. They may offer you an alternative date for delivery, but you are under no obligation to accept and are quite within your rights to ask for a full refund.
I don't believe that after 30 days you can buy it elsewhere and claim the difference. Besides they have informed us before the 30 days that delivery is expected in December. As along as they keep updating us with a date then we have no comeback apart from having the right to cancel.
HJboss
4 Nov 11#1019
We should write a letter to watchdog :confused:
yaf1111
2 Nov 11#987
Just got a call back from the manger, was told i would get a letter in the post in the next 7-14 days informing me the item is out of stock, and the supplier will re-supply some time in December. I think she said 9 December.
So those who are prepared to wait (although December date is likely to change to), may get one. bearing in mind, they don't ask for no money untill item is delievered, so you have nothing to loose (other than time).
s2frost to yaf1111
3 Nov 11#1018
I bet they don't. The credit account was debited once your invoice was sent. Your 54 or so days before interest is added starts right there. Good luck with that. Thankfully at that point, you have a contract for them to provide the goods within a reasonable period of time, which under the circumstances happens to be 30 days, after this time they are liable to pay your costs in fulfilling the contract elsewhere. See my later post and thank your UK consumer law.
s2frost
3 Nov 112#1017
Hello all.
Just to let you know:
Once the contract of sale is in force (you have paid or your credit account has been debited or you have received an invoice) then you are entitled to receive your PS3 within the agreed time or if no such time was agreed then the statutory term is 30 days.
Since they will not at present even receive stock within 30 days, so long as you first contact them in good faith and ask them to remedy the situation, upon non delivery (delivery outside the agreed period) since this would be a breach of the contract which exists between you, you are entitled to seek a remedy under the sale of goods act, to make good, one of which includes but is not limited to:
- You may: Buy the goods on the open market (Amazon) paying the current (full) market price.
- You can: Send them the bill for costs including any other costs you reasonably incurred resulting from their breach of contract.
So if you are willing to wait up to 30 days from the date of placing your order, you can simply go out to Sainsburys and pick it up (if you can cover the cost where you already paid off the credit agreement).
It should be noted that if you bought the goods on credit, their claim (of debt) against you would in any case not be enforcable since the goods were never delivered.Just make sure you do not accept any subsequent delivery (you do not have to.)
Furthermore DO NOT PAY OFF YOUR CREDIT ACCOUNT WITH THEM IN CASH. If you must pay it, pay it with another credit card. The reason for this is that if you DO pay off the credit agreement and the company folds without your having received a PS3, it will be unlikely you will see either the console or your cash.
Note: If you paid your Studio24 balance by credit card you are covered doubly via your card's credit agreement, and in any case by the consumer credit act in both cases.
Ultimately if you don't get a PS3 within 30 days, it's ultimately their problem, make sure you communicate this to them, and I'm certain they will see sense in simply making it right.
The information I have stated here is freely available in various different forms at UK government consumer sites if they need a pointer.
Surely they're hoping a few people will cancel first.
Don't forget, keep a full log of any contact you have and their responses, as well as to keep copies of your agreements, orders and invoices.
Hope this helps. Good luck. Stay on it and enjoy your PS3!
Hopefully they will remedy this whole mess for the lot of us, it wouldn't do their reputation any good, and would be far more costly to see lots of negative comments on the internet.
dreamager
3 Nov 11#1016
I've not had an invoice or a second email, but when I called the other day they said everything looked fine, so who knows :wink:
MartH
3 Nov 11#1015
I received the 2nd confirmation e-mail but no invoice. Today, I received a catalogue and my "credit agreement".
Has anyone else NOT received an invoice?
toorkish
3 Nov 11#1014
i already paid for mine when i got my invoice in the post.
Ross87
3 Nov 11#1013
I just called Studio and told them I like turtles. They were so impressed, they agreed to send me 40 and a box of the finest Cuban cigars that money can buy.
I'm not fussed it comes or not tbh. I have one now and if it does, it will hit the fleabay.
mbr1
3 Nov 11#1012
Just been in my local Sainsbury's and the nice young assistant told me that they no longer are offering PS3 (with bundled game) deals BUT he did say, in hushed and whispered tones that there will be a deal being offered over the next few weeks (or end of november) of, wait for it,
25% off all ps3 consoles
Definitely nationwide instore but not sure if available online.
What's the chances of Studio having some similar deal with Sony for around the same time which fits in with the delivery times now being stated by Studio?
Just a thought!!!
bailey87
3 Nov 111#1011
they must be processing these cancellation orders via carrier pigeon
sabz786
3 Nov 11#1010
What ajoke, called today to cancel and told I need to wait for the PS3 order to be cancelled first (takez a week) and then call back to cancel the account (asked for them to call me but told they can't do that).....
lfwp
3 Nov 11#1009
I called last night and spoke to them and the guy didnt know "why on earth i would want to cancel as it WILL arrive in 14 days therefore it should be with me by this weekend at the latest" - his system said so...... cant wait for this weekend my husband will be so happy playing his new ps3 that will arrive tomorrow (the guy guaranteed it....) - just goes to show what a sham this is as i said my account said dec and my "friend" was told the same and he rubbished that and said it will be here.... so long story short not cancelled (just yet) and am excited to go home to find it has been delivered....
(And thank you for the non 084 number - worked just the same)
Chrisacky
3 Nov 11#1008
After finding out it won't be until December now until we could possibly receive this, I was tempted to cancel too and go for the Sainsburys deal but I've decided to hang on, it's still a saving of £85 over the Sainsburys one and it's too good to pass up, I just hope it pulls through in the end, not given them a penny yet of course and neither should anyone else who is still waiting for one.
One thing though, has anyone on here actually got one yet? When it was first advertised that implies they have stock yes? So howcome at least some of the people on here who got an order in first have not received it? Surely that's wrong on Studios part.
I got a catalogue from them today too, probably plenty of those in stock!
malcyplop
3 Nov 11#1007
Just checked my order and it says:
fordprefect2010
3 Nov 11#1006
I have just had an email saying that I wont get the item as they are out of stock. I asked for a refund as I paid cash and they are saying 7-10 days!! They took my money quickly enough. Bit of a sham if you ask me, why take my money if they knew they would not fulfill my order
HJboss
3 Nov 11#1005
15 Days already .... I spoke to them today and they said they will get a delivery in the warehouse on the 9th dec ( like most of you guys said) and they will deliver up to 14 days after so it be the end of december thats sooooooooooooo loooooooooooooooonnnnng
Messiah
3 Nov 11#999
Just got off the phone with them.
I cancelled my PS3 but the guy said it would take 5-7 days to cancel,is this what all you other cancelling folk were told as well?
Many thanks in advance.
croydebay21 to Messiah
3 Nov 111#1004
I was initially told to call back 2 days after cancelling the PS3 to close my account. Phoned today and told the "cancellation has been sent to the warehouse and is stil going through, should be done in about a week" strange company, very inefficient, shame I ever bothered.
Brogglybogglymoo
3 Nov 11#1003
It was definately possible to find it on the site with out using the link. I very rarely buy anything when I go through a link of this site. I always access the web site in the normal way and if it's there it's there. And this console was definately there.
gunner1972
3 Nov 11#1002
well if i get it i get it, ive just been to sainsburys and purchased their deal of fifa 12, battlefield 3 and 160gb playstation for £199............i really am doubtful that they will infact honour this. They can say what they want and it can be on our account forever lol. Its amazing how the op found it on the site in the first place as when i tried searching for it you could not find the deal unless you followed the link. I know that my lad will definately be getting a playstation 3 now and not clinging on to hope.
Titanium
3 Nov 11#1001
I do remember they had mentioned 'please allow 10 days for delivery as these are directly delivered from supplier'.
timberman
3 Nov 11#1000
I don't really see a problem with waiting, no one has said we are not getting them as yet.
If it don't come then don't pay it's as easy as that.
I only wanted to make the 1000 comment lol
dreamager
3 Nov 11#998
He prefers a more government central regime where he's handed bread and water for his work down the mines while the heads of state sit playing on their playstations :wink:
bodderz
3 Nov 11#997
Er, LOL? What are you on about?
HJboss
3 Nov 11#996
wait... not yet, no yet
abulkasam
3 Nov 11#995
Got an invoice in the post as well which has an account id and invoice number. Invoice says to allow 21 days for delivery. Just like another member don't mind waiting. This is still cheapest ps3 out there.
ompek
3 Nov 11#994
Awaiting stock from suppliers. Stock expected by 09/12/2011...
wjaime
2 Nov 11#993
All those that have called/e-mailed to cancel your order, can you please just use a code to signify such as 'cancel phone' or 'cancel e-mail'
as reading the same
'oh this is taking forever, I'm going to cancel now' or 'oh what a stupid company, i'm going to have to wait months for this item and the call center is not helping me at all'
as much as I agree that it is unacceptable for us to be treated like this, with the waits and the cancellations and what not (welcome to Capitalism), the spam is getting kinda f---ing annoying'.
dognobs
2 Nov 111#988
What do you have to lose I am waiting, They have had no money from me and I might get a PS3 very cheap. I will never use the store again so it is only WIN WIN.
bodderz to dognobs
2 Nov 111#992
So if you don't spend any money and you don't get a PS3 that's a win?
Are you Charlie Sheen?
cdm22
2 Nov 11#991
At last, someone with sense :smile:
Scazza
2 Nov 119#990
Megalols at everyone who has reached panic stations, but seriously calm down.
I place an order, got the 1st email, then the 2nd email and I've received an invoice in the post.
Am I running around like a mad man?! Am I f**k! I'm just going to wait until they deliver or cancel.
I won't incur any charges as they can't charge the account until they have dispatched the goods.
The people who paid up front, Im sorry but you lot are mugs but I do hope you get your monies back.
Pan111
2 Nov 11#989
I'm well prepared to wait...although they DO suck!
I cant see what all the fuss is about
M1nousH
2 Nov 11#986
Lol happy that I did not order!! :smiley:
yaf111
2 Nov 11#985
Just rang them, was first told dispatch would be in a few days, when i pushed further for her to have a second look, was told will not be delivered till December.
kpmatthews
2 Nov 11#984
hmmm, i got the letter asking to pay £129, which i called and did after specifically asking them to make sure it was in stock before i gave them my card number... reading from a script indeed... fraud? gaining an advantage by deception? ok so i wont lose any sleep over it, but its always fun to use that language in a bitching letter or email :smiley:
jtd
1 Nov 11#972
Cancelled, the sainsburys deal seems good, if your just after a console then id stick it out but this would be a new system to me and i was gonna buy games but not knowing till the 9th of december if it was going to come is too late for me.
croydebay21 to jtd
2 Nov 11#983
When I got mine at Sainsburys yesterday, the lady said it was the last one and they have been selling like mad, so if you want one then do it now :smiley:
sicwhite
1 Nov 11#963
Just off the phone after cancelling with them. The girl was quite helpful and said that I wasn't the first to call to cancel on this item today. I asked about closing the account and she said that can only be done once the account is cleared of the PS3, so I've to phone back in about a week and they should be able to close the account then.
Fingers crossed that's it over and done with.
croydebay21 to sicwhite
2 Nov 11#982
I got the same response, the girl cancelled it immediately, as per my previous post, she didnt sound hopeful I would get it anyway. She told me to call in a couple of days once order was off the system to close my account. If the delivery is over a month away I can't see the problem with them cancelling an order? Why would they go to all the trouble of paying for delivery, or is it that you have to pay to return? Or more obviously they just want the credit accounts and the PS3 will never arrive !
Keiffy
2 Nov 11#981
I can't believe this is a scam to get accounts opened. Are any of us ever going to buy anything else from them if we don't get the console. Plus if we tell our friends/family about it, it's only going to effect their business detrimentely.
It's gotta be a pricing error. I'm going to wait to see if I receive it.
armaita
2 Nov 11#980
I'm gonna wait it out too.................
SmokeyBandit
1 Nov 11#969
Parcel Reference.
8030113920670072
jetskichimp to SmokeyBandit
2 Nov 11#979
Mine is indeed diffrerent
RiderRich
2 Nov 11#978
Phone and cancelled my order & asked them to close the account.
Also sent them a letter stating the same. Sent first class recorded, so they have to sign for it.
Fingers crossed there are no problems to follow :-)
sabz786
2 Nov 11#977
Can't believe this is so badly a scam
gnomechimpsky
1 Nov 11#976
Yeah I'm not going to wait until December either.
I'll ring and cancel tomorrow, thanks for the number.
kl3095
1 Nov 11#975
There is another thing that just proves how useless this company are. I have signed into my account and seen that it has been delayed, and we have obviously been on here finding out the latest info. However I have not recieved a single thing from this company to tell me that my orders arrival date has changed from imminent to out of stock maybe in 5 weeks. Not even an e-mail! I could be sitting in waiting for the parcel.
dimon72
1 Nov 111#974
Why are people cancelling? You guys can't wait or is there another reason?
RiderRich
1 Nov 11#973
Phone and cancelled my order & asked them to close the account.
Also sent them a letter stating the same. Sent first class recorded, so they have to sign for it.
Fingers crossed there are no problems to follow :-)
skelly123
1 Nov 11#971
From what I remeber from the previous scam/promo/deal ( X360), once enough people kicked up a fuss, they paid up proper. I'll stick it out, fancy a fight...keyboard warrior eh?
skelly123
1 Nov 11#970
Sod it, I'll wait it out. Not too worried about a credit account, will sort that if/when the PS3 is delivered, I'm in no hurry. Nice to have but not essential..
gunner1972
1 Nov 11#968
i wonder if everyone's parcel reference number is the same?
bldoom
1 Nov 11#966
will they really deliver next month.....
cdm22 to bldoom
1 Nov 114#967
jetskichimp
1 Nov 11#965
Oh well my status now says delivery in December, will leave it and see what happens.
nickw90
1 Nov 111#955
I never checked the OP of this thread until now. They signed up and posted the deal, and haven't been seen since. They also posted an out of stock PS3 "deal" from the GAME website (maybe to cover their tracks?). Seems a little suspicious to me.
quark to nickw90
1 Nov 11#964
I agree this is looking like a very deliberate scam to get pre-christmas credit agreements set up.
They also appear to be in breech off their own T&C for delivery as there was no indication of extended delivery on the site when ordering. . .
"i) With our standard delivery service (excluding personalised items), you should receive your goods within 3-7 days. Please allow 5-10 days for delivery of personalised items. Please note, some products will take longer than 7 days to be delivered, although these instances are highlighted next to the relevant items on the catalogue page or the item details page on this site."
KPGills
1 Nov 11#962
Nice deal :smiley:
I am tempted by the £200 Sainsburys deal with 2 games. Although in another threat a Sainsburys employee mentions that they have some good deals on consoles this Wednesday. Seems some confusion if the deal is Xbox 360 or PS3 though.
ultimatekopite
1 Nov 11#961
Said same thing to me :disappointed: I'm slightly happy though as I got a free ps3 on the Asda deal a I cancelled that and I still got it....after 3 days BANG £200.05 back in my bank account :smile:
sabz786
1 Nov 11#952
Anyone have a free/geographic number for this awful company so I can cancel my account and order?
KPGills to sabz786
1 Nov 11#960
Yep - I just found 01254 302222 as mine is showing up 12th Dec for dispatch. It goes through to the same number as the premium rate number they use.
Have just called them and they can't cancel my order! They said to call back once/if it gets delivered and they will arranged for collection.....
Keith
sailo
1 Nov 11#959
I'll wait until December and see what happens. They cannot make me pay for a product I've not received.
cambourne03
1 Nov 11#958
I am the same. I was asked to pay £29.00 because they only gave me a £100 credit limit. Then for some strange reason after I paid the £29.00 excess they put my credit limit up to £158.00 on the same day. I just wonder how long it will be before we get it paid back. We might have a fight on our hands there and may have to wait weeks or even months.
But your in credit on your account now... so you could buy something else which is overpriced... :smile: -
cOzMaTiC
1 Nov 11#954
I got sent a letter asking for payment so they could process my order. I then paid them online, then this morning I got an email saying it's not going to be shipped. Right now, they have my money.
cdm22
1 Nov 11#953
They haven't asked for any money though have they?
dreamager
1 Nov 11#936
I love how people think this is a scam, rather than a misprice on an outdated mail order system that's not really designed for the internet. I wonder how many 9/11 and vaccine denouncers use this site :wink:
kl3095 to dreamager
1 Nov 11#951
I disagree, it was a scam, and the proof is. The very next day, they had pulled the page from the website at this price. Which means the very next day they were aware of the problem. Yet even though they knew of the problem, they did not mass e-mail misprice and cancel the orders. They deliberatly got people signed up to credit agreements, and asked people for money for an order they were aware was a mistake, this is bordering on fraud!
kl3095
1 Nov 11#950
Because as I stated in comment, not sure on which body will cover this. I am thinking the advertising standards, because at no point have they stated it was a misprice. So therefore advertised a product that wasn't ever available, at a low price to entice new customers. Its a similar thing that Tesco got a huge fine for last year, for advertising sale products, then never having any in store.
sabz786
1 Nov 11#949
Thinking of cancelling my order, seems too much hassle
quark
1 Nov 11#948
I also called today, and was instantly told 14 days till delivery. I told them to look again and then got the Oh, yeah! its out of stock till Dec. They are just script Monkeys and dont have a clue.
I think if they made a mistake then its a fair cop, and they should have just cancelled all orders, But to set up credit accounts and take money, with no intention of fulfilling a single order is completely out of order.
I think the scale of this and their history of repeated offending deserves a mail to our friends at watchdog . .
I just rang them. Cancelled my order and was told I couldn't close the account for a few days, until the order cancellation had gone through. I asked them to email me confirmation that the order had been cancelled. I'll phone back in a few days to close my account. Still waiting for Asda to deliver my 320GB console after several ****-ups thanks to Home Delivery Network. HDN make Studio24 look competent and professional.
Nailez
1 Nov 11#946
Its not a scam its basically a very long winded process and your trying to cancel an order already in the midst of dispatch (we hope).
Keyser Söze
1 Nov 11#945
yes, i asked about payments and the chap stated that the "statement" would be despatched along with the goods..... as there aint gonna be any goods, there aint gonna be no statement meaning nothing to pay..... if only it would be that simple!!!:disappointed: time to cancel me thinks and end this saga sooner rather than later.
SmokeyBandit
1 Nov 11#944
Just called them to cancel order.
Sorry cannot cancel the order so if you give me details i will pass your details to the warehouse where we can get this order cancelled. and they were saying i may/may not get account charges.
well they can ******* they wont be getting any money from me.
WTF.
HOTUKDEALS
GET STUDIO BANNED NOW
SCAM
cdm22
1 Nov 11#943
Why are people thinking they need to cancel asap to avoid any fees exactly?
"Details of payment methods, your minimum payment and the due date, will be detailed on your first statement. The statement will only be received after all the below parcels have been dispatched, you do not need to make any payment until you are instructed to do so on your statement. "
Surely you will only need to pay something once you receive a statement...which you will not get until AFTER anything is delivered?! As for people paying before anything was sent, unfortunately you were warned.
Dusty
1 Nov 11#932
The other half has cancelled her account and the never to be PS3 order.
She asked the guy if she would have got the PS3 had she stayed he said at full price yes but at this price it's doubtful unless we are supplying re-cons units...
So some of you might get one albeit a re-con..
croydebay21 to Dusty
1 Nov 11#942
I phoned this morning and I said I was cancelling because the order would come after my son's birthday, although I have never quite believed that we would get these. When I said I wonder if I should hang out for a belated present, she said well things sometimes happen with the manufacturer and goods have to be cancelled. So I took that as a NO, and cancelled. I have been to Sainsburys, got the one with the two games, used the £8 off voucher I got and my £50 Nectar points money off and hope to learn from the experience and sell the two games. Good luck to the rest of you waiting for one, I really hope that Studio come through! BTW I have to call back in 2 days to cancel account as she said they have to make sure I don't owe them anything ...JOKE !!!
Beanzilla
1 Nov 11#941
Mine says next month now too. Total joke of a company. I've already paid too as I didn't want to be hit with any nasty charges. Not sure what to do now.
edingal
1 Nov 11#940
Just called to ensure my order had been canceled (it was) and asked to cancel my account as well, he said he would pass me to the relevent department for it and kept me on the line, a minute later it was him again asking if there was anything else he could help me with, I said no. He said ok I'll pass you to the relevent department and once again kept me on the line, a minute later it was him again asking if there was anything else he could help me with! I said no I just want to close my account, he said ok I've emailed them and they will close my account. I asked if I would receive any confirmation of this and he said no but he could give me verbal confirmation now. Haha what a joke, I gave up there, don't believe my account has been canceled but they can't chase me for money so I'll settle for that.
bodderz
1 Nov 11#934
I wish the heat for expired deals could be changed. If 24Studio pull this stunt again in the future, so many people will be drawn in by the heat on this deal (assuming they won't read the full 47 pages) that the same thing will happen.
nickw90 to bodderz
1 Nov 11#935
I completely agree. To be fair, they should just be banned from this site, it has happened to other merchants in the past.
Companies like HMV who cancel orders or mistake are pretty upfront about it (no matter how annoying it is), these guys are all over the place, like I said just an hour or so ago I was promised my order will definitely be arriving.
24Studio are a shower of s***. If they do pull a big stunt on this one, I hope they're banned.
Mine says next month now too. Total joke of a company. I've already paid too as I didn't want to be hit with any nasty charges. Not sure what to do now.
Keyser Söze
1 Nov 11#937
i just rang them to confirm the obvious, "you'll get it before xmas" he said!!!! except which xmas???? dont know whether to hang on or cancel now? think most of us new it, if its too good to be true and all that... hey ho... 2 chances of gettin this, slim and none so will have to look for alternative i guess.
http://www.24studio.co.uk/ss/pdf/Studio%20-%20SECCI.pdf
Withdrawal rights from your agreement are in force up to 14 days after they tell you what your credit limit is by writing to them at Customer Care Department, Preston PR0 2BP or by phoning on 0871 200 0378 (or non-geo equivalent). The withdrawal clause must still be in force for everyone surely (since it was first posted less than 14 days ago?)
If you've paid up front i don't see anything in the terms that would preclude them from returning your money immediately or at least within a reasonable time. IMHO, ten days to return your cash doesn't seem wholly reasonable but that's just me.
bodderz
1 Nov 112#931
If anyone would like to give me £20,000, I'll ship a £33,000 car in 14 days. Or maybe by Christmas. OK, 2014 but I'm not sticking to that.
Please pay me.
Gavin01
1 Nov 11#930
oh well we win some and we lose some!
cOzMaTiC
1 Nov 11#929
So so so. All happening this morning.
I ordered late on 19th Oct (Wednesday night when the offer was available) - product was listed in stock. All good. Received the first email acknowledging the order. I then rang on the 21st, saying I've not seen any progress since the order, what was happening? The lady on the phone said, that letters were set out that day, and simply it will explain that it'll need to be paid for in advance for them to process the order. Fine, I thought.
Saturday just passed (29th) I received that said letter which was dated on the 21st. I then paid the £129.99 online.
It came to yesterday, Monday (31st), I then called asking there was still no progress on my order. The guy affirmed to me on the phone, it's fine I can see you've paid (as it was showing I'm £129.99 in credit) and the order will be processed that day. Excellent I thought.
Then this morning, I received the email:
"Sorry, the following items are not currently available & will not be sent".
So now, I'm £129.99 in credit with them and now *not* getting the PS3 which I was told I would.
Not a happy bunny. I rang them again today saying, what the hell? I paid in advance like I was told and now coming up to just short of 3 weeks ago of ordering, I'm not going to get it. The woman on the phone said sorry, the item was out of stock when you ordered. On the website it clearly was. So the whole process of, holding your order whilst waiting for payment is all false, they didn't hold it for me. So I said when are you getting more in then? She said it's permanently out of stock and they're not going to get any more in.
I then requested my account to be closed and my monies transferred back. She said, I should get a phone call from the other department to do so and this is is going to take up to 2 weeks(!?!).
SCAM. KEEP AWAY.
I bet all those with orders now reflecting December, may get it December of next year or never.
nickw90
1 Nov 11#928
The last email I had from them was on the 21st October, so I decided to call them up this morning to cancel my account. Didn't quite get as far as canceling my account, the bloke I spoke to assured me it will definitely be here by next Thursday so there was no need to cancel.
Do I believe him? Not a chance. But he was adamant it will arrive, so let's wait and see!
SmokeyBandit
1 Nov 11#927
got that email on the 21st october, but stating this.
Your order will be dispatched in 1 parcel(s) and we will email you again when each parcel is dispatched.
You will receive notification of your account number on your invoice which will be included with your first order, once this has been received, you will then be able to register online with us.
Your Order is being delivered to:
Address here
Invoice Number: ******
Order Reference:********
Order Code Quoted: 19 Total Goods Ordered: £129.99
Less Extra Discount: £13.00
Postage & Packing: £0.00
Total To Pay: £116.99
Parcel 1 Direct dispatch from manufacturer - please allow 14 days (except suites, please refer to catalogue)
Reference Each Pay
1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
macdoona
1 Nov 11#926
Just checked account and states Awaiting stock from suppliers. Stock expected by 09/12/2011
ken218
1 Nov 11#925
Some (like me) only start researching about the company, or saw negative reviews AFTER ordering.
Now on the phone with them to cancel the order.
Was told they need 10 working days to cancel the order. TEN WORKING DAYS!!! and I can only close my account after they cancelled my order, and once I receive the zero balance statement. Tried to get a reference number for the call, the lady said there isn't one, I can only take her name...
How did some people manage to have the order cancelled and account closed in the same call?
cambourne03
1 Nov 111#924
Just received this email. I think this is the start of the cancellations. I don't think anyone will get this deal.
Dear Sir,
I am pleased to confirm that your order has now been successfully processed onto your account and will be dispatched in 0 parcel(s). We will email you again when each parcel is dispatched.
Your Order is being delivered to:
ADDRESS
Invoice Number: ******
Order Reference: ******
Order Code Quoted: 19 Total Goods Ordered: £0.00
Less Extra Discount: £0.00
Postage & Packing: £0.00
Total To Pay: £0.00
Sorry, the following items are not currently available & will not be sent
Qty Item Description Price You
Reference Each Pay
Sorry, we are unable to obtain stock for the following:
0 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £0.00 £0.00
.
stephenc
1 Nov 11#923
Surely it isn't really a surprise that stock/availability was going to be an issue.
Going by their previous it looks like they take orders, do a recorded credit check on you, open an account, give you credit, charge the item to your bill and then start looking for payment within their terms (??). The challenge seems to be that they appear to have repeatable issues getting the kit to supply.
Weirdly, they didn't have "this was a scam to attract more customers" as a reason for closing the account. He went for "other" instead.
SmokeyBandit
1 Nov 11#921
just phoned studio and was told will be here within 14 working days of ordering ?
which means mine should be here by the 9th nov
grrooves
1 Nov 114#920
I bet if you ordered one for full price you'd get it in a matter of days...
Ross87
1 Nov 11#919
It's gone from 14 days to 21 days to 60 days. I'm waiting for the "You'll get it when Hell freezes over" email. We will all get emails around December saying that they cannot source stock, so they are cancelling the order.
Gavin01
1 Nov 11#918
Of course it would be nice to get one but im not that fussed.
Like a lot of things on these forums some deals work out.........others dont:(
Kinda like a game........hmmm now is that a game i could play on my ps3!!! lol
toorkish
1 Nov 11#917
Parcel 1
Parcel Reference: 8030113xxxxxxx
Awaiting stock from suppliers. Stock expected by 09/12/2011.
Unclegeorge
1 Nov 11#916
Any good reason as to why you cant do it?
dreamager
1 Nov 11#915
Awesome, get cancelling everyone, I'll have mine by the end of the week at this rate :smile:
Dusty
1 Nov 11#914
Sod it I've cancelled both orders, I'd sooner pick one up from Asda and be done with it....
I will say it's a real **** way to boost customer/credit account numbers!!
kl3095
1 Nov 11#913
Same here. Could someone find the person and address of the body we complain to. Not sure wether it be trading standards, financial ombudsmon, or advertising standards people cover the internet now. Post it here and we all complain at same time to same address, they will have to take it serious then. I am fuming about this. We all knew there was a slim chance of getting the ps3, but to do it this way is bang out of order. They could of said something the next day, instead they wait 2 weeks and do this.
SkullKing1300
1 Nov 11#911
this is not gonna end well.:disappointed:
Mallinersha to SkullKing1300
1 Nov 11#912
Really????
trickz
1 Nov 11#910
When do they start charging fees? Should I cancel now?
MartH
1 Nov 11#909
There's no excuse for a delay that long. They must be waiting for a price drop from Sony, which probably won't happen until after Christmas.
Winspiration
1 Nov 111#908
Yup, same here. What a load of sh*t.
riget
31 Oct 11#907
Same for me.
Pan111
31 Oct 114#906
Please can more of you call up and cancel so there is more chance of others getting theirs sooner :confused:
cdm22
31 Oct 11#905
Yep, mine has now changed to say that too! :neutral_face:
shaha
31 Oct 111#902
just checked the order status which says "Awaiting stock from suppliers. Stock expected by 09/12/2011"
It seems a big con to me as effectively it will be nearly 2 months to deliver the ps3 from the day i ordered.
Will be calling (01254 302222 got from saynoto0870 as I do not want to pay for the 0871 call rate) tomorrow to cancel both the order and my account.
dangerousdom to shaha
31 Oct 11#904
Same order status here as well.
kaney1967
31 Oct 11#903
My first ever post and I took this deal up. I have been reading this thread and I have reached this point so far:
Shipping from Mars?
drtesseract
31 Oct 11#901
Mine still says awaiting dispatch :/ My other PS3 With battlefield 3 on the other hand from Asda came the day after i ordered it :smile: Completed single player in about 5 hours and it sucked!
MartH
31 Oct 11#900
Is it possible to track orders if you do not have an account number yet?
wjaime
31 Oct 11#899
my order was accepted.
I also got a £13 discount so the price I have to pay is only £116.99
did anyone else receive this discount?
Unclegeorge
31 Oct 11#892
I had an account and they told me id have the ps3 last Wednesday of course it never showed up, but today it's showing as dispatched :smiley:
ken218 to Unclegeorge
31 Oct 11#898
mine is still "waiting for dispatch" :'(
SkullKing1300
31 Oct 11#894
Looks like I'll have to cancel my order after being informed on their website that I gotta cough up £129 for one, and not the £116 originally agreed. I don't even like the sony playstation 3, but just ordered because it was cheap and would probably make a good door-stop. :laughing:
Nailez to SkullKing1300
31 Oct 11#895
129 is still a good price :smiley:
cOzMaTiC to SkullKing1300
31 Oct 11#897
I was told on the phone, that I had to pay the £129.99 and once I've received it I can claim the 10% discount back.
SkullKing1300
31 Oct 11#896
Not for me. Ever since the HP touchpad firesale, I now seeing the world in a different light. :sunglasses:
mamamia7
31 Oct 11#893
I had an account before but mine still awaiting dispatch :disappointed:
SmokeyBandit
31 Oct 11#891
yep also got mine in saying it went through ok.
Jinkz
31 Oct 11#890
I got a letter through saying it's gone through fine, just need to wait 28 days for it to come through, and £180 odd left to spend on the account if I want :smiley:
Pan111
31 Oct 11#889
I emailed them to find out what the delay was, in between having my credit agreement acceptance email and my invoice through the door..
I have had a reply from their CS today saying my order will be delivered before the 9/11/11
For those that like to read things for themselves...
999pez
31 Oct 11#884
Got my account statement in the post today 'sorry the following items are sold out for this catalogue...ps3 console'.
No surprise there, time to close the account then. As expected, looks like this was a scam to get people to open an account.
bodderz to 999pez
31 Oct 11#885
Tsk. Oh well. What a waste of time for everyone if that's the case.
Did you get a credit note as well? Or just a statement saying you owe nothing?
bodderz to 999pez
31 Oct 11#888
If a statement is all that we receive, as per 24Studio's terms and conditions:
Ombudsman scheme If you have cause to make a complaint relating to our consumer credit activities you have the right to refer your complaint to the Financial Ombudsman Service.
Zero balance with £300 credit left to spend. Don't think I'll bother as their APR is 44.9%!
bodderz
31 Oct 11#883
Their credit agreement terms state:
Right of Withdrawal You have a right to withdraw from this agreement without having to give us any reason. You have the right to give us this notice of withdrawal for a period of 14 days, such period beginning on the later of the day after the date on which this agreement is made or the day after the date on which we notify you of your credit limit.
I found out about my credit limit after the date on which I received an email (on 21 Oct) telling me that my application had been successful. I received my invoice on Saturday 29 October and therefore discovered my credit limit on this day. Therefore shouldn't I have 14 days to notify them from 29 October?
Nook29
31 Oct 11#882
After hearing from them that despite being given an account with them I wasn't going to receive a PS3, I emailed them to voice my displeasure and ask for them to shut my account down. They finally replied today saying that my account will be shut down.
Here's hoping that all goes OK.
Mallinersha
31 Oct 11#881
Probably THIS^
kpmatthews
31 Oct 11#880
i got a letter saying i couldn't have a credit facility. don't know if it's because my wife already has an account. perhaps i should have just ordered on hers. anyway i called and paid the £129 after asking them to check they definitely have stock. i've bought it to replace my fat one before i get the YLOD. i can still sell the fat one for at least £100 so £30-odd quid for a new warranty and reset the sale of goods coverage is worth it.
regarding what someone mentioned above about telling you to wait until you had received before cancelling, just send them an email re-affirming that you wish to cancel. cancellation is taken from the date you give them notice, so you can cover your ****.
SmokeyBandit
31 Oct 11#879
nope
Nailez
31 Oct 11#878
tum te tum i presume noone has theirs yet? :smiley:
HJboss
30 Oct 11#877
the loooooooongest 11 days wait for me ..ever lol
on my email it said : please allow 14 days
Gavin01
29 Oct 11#867
lol my letter says 21 days despite them saying 5 lol.
Messiah to Gavin01
30 Oct 11#876
Firstly, they actually say 'up to 21 days'
Secondly, the invoice is NOT the statement. They say (at least on my invoice) "You will receive a statement shortly telling you how and when you should pay."
We can assume that this 'statement' will arrive with the PS3.
So far, we should give them the benefit of the doubt, but of course be cautious nonetheless.
Good luck everyone and I'm glad to be in this together :smiley:
HJboss
30 Oct 11#875
no invoice for me ... only the first two emails
ultimatekopite
30 Oct 11#874
But if I just pay then I'm fine right??....cex give me my money back right away as they offer £121 so £5 up
ultimatekopite
30 Oct 11#872
Just tried cancelling, they wouldn't let me and said it was already in warehouse, they said to call when it arrives and they will collect it back....damn it. Might sell on ebay, how much will it fetch out of interest???
Mr_Anderson to ultimatekopite
30 Oct 11#873
The PS3s are dispatched from the manufacturer, remember? So basically they are waiting for the 14 day cancellation period for you credit agreement to pass. Then f*ck you over.
riget
30 Oct 11#871
Got my invoice yesterday, just waiting for the ps3 now!
Nailez
30 Oct 11#870
wrong place to ask perhaps? try the ASDA thread? appears ive now got my invoice so looking good here also although no sign of ps3
ultimatekopite
29 Oct 11#869
I received my asda order after cancelling it and on my asda order page it says fully returned :confused: My order was suppose to come with Battlefield 3, although there was no sign of it :confused: Anyone know if bundled games come with case or code??
edingal
29 Oct 11#868
I've just received 2 letters today (identical letters) telling me that I was given £200 credit but since I bought 2 I needed to pay £59 up front as they apparently came to £259 (i used the discount so should actually have been £234) Kinda weird considering I phoned them last week to check on my order and was told they were out of stock so basically I wouldn't be getting any at all, so I canceled my order. Seems like they have no clue whats going on more than me
Simon H
29 Oct 11#863
I just had an, interesting, conversation with customer services. I received a letter today saying that the order value exceeds the level of credit they are currently able to extend to me. "We will hold the details of your order for 10 days and it will be proceed when a payment of £189.00 is received.". Apparently the maximum value for first time order is £200.
I entered a discount code at time of order bringing the total to from £389.97 to £350.97 (I ordered a quantity of 3), so they've obviously taken the value of £389.97, deducted £200 and are asking for £189 before they can release the goods, then presumably expect me to pay the £200 when I 'receive' the goods. After speaking at length on the phone, I was asked to send the email I received containing the order total minus dicount code back to them (the same company that sent me the email in the first place...) so they can check the order definitely came to £350.97 - again, not sure why they can't just check their own records. Anyway, I've done that and was told I could expect a call in the next 7 days to clarify how much is owed before they can release the goods.
This doesn't really fill me with confidence, the only saving grace is that I'll check back here to see if anyone starts receiving their promised items in the next week, if so, I'll pay up, if not I won't be continuing with this saga. No money has changed hands yet and no money will until I'm satisified they can really deliver at the price ordered.
Mallinersha to Simon H
29 Oct 111#864
You ordered 3? :facepalm:
bluespace77 to Simon H
29 Oct 11#866
First time order limit is £300, as I ordered 2...
Nailez
29 Oct 11#865
Sigh missus got her credit declined kinda ironic since hers is stronger than mine (excuses me thinks) and still nothing else for me in regards to invoice or any further emails after the credit acceptance 2nd email :disappointed:
Ross87
29 Oct 11#862
Ah fair enough.
Littlewoods want £249 for the console on it's own. Damn these credit companies prey on people.
Ross87
29 Oct 11#857
Received my invoice today and registered an account. Mine is the same as everyone else "Awaiting dispatch".
@Mac_ That's outrageous, how can they request £289 upfront when the sale price was £129.99 (£116.99 if you used discount codes). £289 for a 160gb PS3 is a ridiculous price.
Mac_ to Ross87
29 Oct 11#861
Sorry, i ordered 3 units. However it is ridiculous as i got in before they went out of stock.
Ross87
29 Oct 111#860
+1
numptydumpty
29 Oct 11#852
This is just going to be another crushing disappointment in my life, just like when I was told I'd be going to a normal school and then they wouldn't let me
Mallinersha to numptydumpty
29 Oct 114#859
Your schtick is old and not funny now....Give it up!
Mecoconuts
29 Oct 11#858
I bought the Sainsbury deal last week with 2 copies of Fifa 12...for £199.99.
I think they had a 2 week return policy so ........Took both copies of Fifa 12 back to customer services ....on 2 different days ......and asked for a credit note both times and both times they refunded my credit card £42.99 each for the games.
So 160gb PS3 Slim for £114.01........BARGAIN !!!
Mac_
29 Oct 11#856
i got an invoice letter through the post today asking for £289 up front as they only were able to offer me a credit limit of £100. I rang them and now they are saying just disregard the letter as they have run out of stock. I told them to just close my account down and that i am not satisfied at all.
cdm22
29 Oct 11#855
Snap :smile:
SmokeyBandit
29 Oct 11#854
same as mine. awaiting dispatch we will see
dognobs
29 Oct 11#853
Looks hopeful!
ultimatekopite
29 Oct 11#851
Ok i've been updated and told to expect delivery by the 03/11/11, so a little wait left but another step towards the PS3.
numptydumpty
29 Oct 112#849
Well Gavin, like Rakim once said "Hit the studio, cos I'm paid in full"
I think the problem is that if you pay before the item is delivered and they then tell us that they can't deliver the item then it's better to have not paid as you won't have given them any money. They don't expect people to pay until they've received the goods. If you pay and don't receive what you've paid for then you have to get your money back and with these guys that's probably like trying to get a drink out of a scotsman!!! (i'm not racist - that's just a joke)
croydebay21 to numptydumpty
29 Oct 11#850
Exactly !! they must have had thousands of orders for this, big company like this, they are not going to look and say "oh look that person paid so we will send them a PS3 !!! Its stressful enough being registered with this company after seeing the comments online about them, so my card is firmly in my wallet :smiley:
croydebay21
29 Oct 11#848
I'm getting to the stage where I'm not that hopeful really, they say they will send a statement after goods are received as its like a catalogue ac (I believe) so no need to pay beforehand. An order is an order at the end of the day and they should despatch whether you have paid in advance or not, I think if you do pay in advance it would just show as a credit on your account rather than apply to any particular purchase.
SmokeyBandit
29 Oct 11#847
lol.
numptydumpty
29 Oct 11#846
I received my invoice this morning!! I did the old front door trick with the postman again. He told me to get a life.
I've now registered as I have an account number and checked the order on the Studio website and it just says Awaiting dispatch, so the same as everyone else. I'm now eagerly 'awaiting' the 'dispatch'. Although hopefully my 320GB from asda will be delivered today. I have calculated that if I play battlefield 3 for 16 hours a day then I should be able to complete it and gain a reasonable online rank in time for when COD MW3 is released. That's 128 hours of SHEER FIRST PERSON SHOOTER ENJOYMENT HOOO-RAH even before COD is released. This is going to be THE BEST YEAR EVER
SmokeyBandit
29 Oct 11#845
yes gavin,
Yodel/HDNL deliver for studio
Gavin01
29 Oct 11#844
Im not really up on all these deals, but would you not stand more of a chance of getting one if its paid in full? Or does that not count for anything?
Edit just seen a note on the floor from yodel who left something at the rear yesterday!!?? at the rear of what!?
do yodel deliver for studio?
Mallinersha
29 Oct 11#843
Where you left it last...?
bailey87
29 Oct 11#842
WHERE THE F*CK IS MY PS3?!?!?!?
Confidemus
28 Oct 112#835
I phoned up to ask when I have to pay by, and the guy said I should pay when I receive the statement which will come after the package then I can pay in full. So I'm not paying anything until I at least get the PS3.
croydebay21 to Confidemus
28 Oct 11#841
Thank you for making the call, I got the invoice too, registered online and see its "awaiting despatch" bit early to send out an invoice when its not being delivered for 21 days :disappointed: I certainly wouldnt pay a penny to them before that !!!
shaha
28 Oct 11#840
Here three. Called the make sure as the email I got from studio said allow 14 days for delivery but the invoice states 21 days. The customer adviser said the 21 days is the correct.
Hope full but not going to hold my breath.
bigsven
28 Oct 111#839
44.9% APR might explain why they thought it was worth selling for less - sure they'll make some money off people who can't resist the temptation of a credit account and are prepared to pay the minimum payment each month...
SFconvert
28 Oct 11#838
Received my invoice too, says allow 21 days for delivery (assume from invoice date though of 20th October). Bit annoyed as thought it might be with my by now - told 5-10 days when first signed up like everyone else.
Anyway have set up my account online and notice that if you try to look at statements there is nothing there yet but it states that the statement is normally produced within 21 days of RECEIPT of the goods, so no point paying until it actually turns up. Then I can just log in and pay, simples (in theory).
As an aside, a work colleague's wife uses 24Studio all the time, and says they're fine and has had no problems.
I just wish it would hurry up a turn up! This does look more and more like a simple customer drive by subsidising this PS3 to get a load of extra customers. If you think that credit card companies are willing to pay £50 cashback just for opening an account (Topcashback deal a few months ago), companies like this would be willing to chase customers for a fee as it can be quite lucrative.
brock101
28 Oct 11#837
Has no one received there ps3 yet ?
numptydumpty
28 Oct 11#802
My rabbit is dead too now. so I am hoping to replace the ps3 with either this studio deal or the asda deal and then I will also get a new rabbit when I can afford one.
Mallinersha to numptydumpty
28 Oct 11#807
Did the Rabbit get electrocuted from peeing on you PS3? Is that how it died??
bluespace77 to numptydumpty
28 Oct 11#836
Pets at Home have a deal on bunny rabbits, buy 2 get 7 free...
numptydumpty
28 Oct 11#824
i would like to see photos of both of you.
Nailez to numptydumpty
28 Oct 11#825
Mines already on the forum :smiley:
Mallinersha to numptydumpty
28 Oct 11#826
You first....
dreamager to numptydumpty
28 Oct 114#834
Finally some flirting, took you guys long enough
ultimatekopite
28 Oct 11#833
Here three :smile: Hope they pull through
SozzlyJoe
28 Oct 11#832
Yeah, that's it, thanks. I had forgotten this crew is basically just a credit card in disguise. I logged on and £300 is my credit limit. "left to spend", lol.
monkeybizz
28 Oct 11#831
I got the invoice in too.
SozzlyJoe
28 Oct 11#829
I got the invoice too. PS3, £116.99, wow, etc.
One thing though - in the text of the letter it says "The total amount to pay is £116.99. "[great!] "You current have £183 left to spend" [err?]
Things that make you go hmm.. anyone know what that means? Anyone else's say that?
Mallinersha to SozzlyJoe
28 Oct 11#830
You were given £300 credit perhaps???
Titanium
28 Oct 11#828
Here too :smiley:
jetskichimp
28 Oct 11#827
same here as well and all fingers crossed here
ultimatekopite
28 Oct 11#823
Just canceled my Asda 320gb order as the invoice came through.....I will be very angry if I don't receive the PS3 now from studio24
Mallinersha
28 Oct 11#822
After you!
bodderz
28 Oct 11#821
Mallinersha can you change your avatar please.
Mallinersha
28 Oct 11#820
No, but no one is asking me to change it....
numptydumpty
28 Oct 11#819
actually that picture was of my friend josh.
bluespace77
28 Oct 11#818
That's you in your avatar then? lol.
Mallinersha
28 Oct 11#817
How do you know it's not him in his avatar????
Nailez
28 Oct 11#816
Actually his not my hero its more a tongue in cheek about my nickname amongst my mates since I apparently look like him.
numptydumpty
28 Oct 11#815
you have your heroes (michael buble etc) and i have mine. leave me alone.
Nailez
28 Oct 11#814
numpty do us all a favour though and change your avatar pic, i always think the kid is laughing at me :disappointed: hehe
numptydumpty
28 Oct 11#813
Hi all. sorry, i had to go out.
No, the rabbit didn't die from the ps3. He escaped through the fence into next door's backgarden and we think their greyhound ate him.
RIP Clive. You'll always be in my heart.
I'm hoping I get my invoice tomorrow. Either way though my asda deal is meant to be delivered tomorrow so hopefully i will be playing on battlefield 3 by tomorrow afternoon!!! I CAN"T WAIT
dreamager
28 Oct 11#810
People who try and insult fictitious comedy personas/profiles thinking they're real are so cool :smile:
wahidul89 to dreamager
28 Oct 11#812
and even more cool are the fictitous comedy personas/profiles who arent funny. hes trying so hard and failing so hard
SmokeyBandit
28 Oct 11#811
Got my invoice today not ps3
ompek
28 Oct 111#794
ok, so I got an invoice this morning issued for 116.99, saying bla bla bla ot nothing to worry about and pay off whenever you like, right.... as i have not received a single email regarding that transaction and new account I managed to register (again???) using my account number from my invoice and 'Existing Customers, Welcome back! Please register your account if you placed your first order with Studio recently, or you haven't used your Studio account on the site before'. Finally I was taken to my account details and orders placed:
1 195-013-66QN COMPUTER GAME - PD 129.99 129.99 129.99
On the invoice it is said to allow upto 21 days for delivery, when logged into my account 'Awaiting dispatch'. As I always pay right away, however, this time I have used my credit card as you always get a better cover, when in trouble, than just a debit card. So, fingers crossed! I'll let you know when (or if) that turns up and what it is like. Hope it helped you a bit.
Julius to ompek
28 Oct 11#809
I have the exactly same situation.
Fingers crossed.
actually that's a thought - I wonder if they ever have rabbit threads/deals on HUKD? I don't think i've ever seen one. I'll probably just use trade it like usual. I might get two rabbits this time and hope they last a bit longer. my rabbits don't ever seem to live for as long as people say they're meant to. if i find a good deal i will definitely put it on here.
bodderz
28 Oct 111#805
Good for you. Maybe when you start looking for rabbits again you can post the deal on here. It might be your first deal posting.
Brogglybogglymoo
28 Oct 11#804
Same as you guys. Mail recvd showing account number and wait 21 days etc. so far so good.
numptydumpty
28 Oct 111#803
i mean, like, my rabbit didn't die just that second LOL. i'd be much more upset if he had
he's been dead for a while
numptydumpty
28 Oct 11#801
I like COD too that's why i wanted to get this ps3. i had an old fat ps3 but it broke when my house rabbit peed on the back of it. I have always had playstations right from the very first one.
numptydumpty
28 Oct 11#797
how old are you bodderz? what computer games do you like?
Mallinersha to numptydumpty
28 Oct 11#799
bodderz to numptydumpty
28 Oct 11#800
I'm 30 but I wouldn't claim that I am advanced for my age. I like FPS games e.g. COD and CSS.
Sorry, but I'm not going to offer to come round your house and play with you.
palli
28 Oct 11#798
Received my invoice this afternoon for £116.99 dated 20/10/11 advising allow 21 days etc..
It then says .."you will receive a statement shortly telling you how and when you should pay. Your statement will show your latest orders and payments, the total amount you owe and the payment you will need to send.
To me this seems like the kind of thing you would perhaps expect to receive in the package i.e. like a packing slip? Not really sure as I don't have any catalogue accounts
numptydumpty
28 Oct 11#796
I already said I'm advanced for my age and most of the other people online are just kids. i know that from playing on my pc. i'd like to meet people my own age
bodderz
28 Oct 11#795
You do know that there are lots of games that you can play online, right? And you can talk to people while you're playing them. Then you won't need a friend to come round.
numptydumpty
28 Oct 11#793
thanks Nailez i think I will go with ebay instead then, but not until my ps3 has arrived. i bought the asda deal in the end and that's sold out now so I'm quite HAPPY!
numptydumpty
28 Oct 11#792
bodderz I don't know why you keep asking me but i've already told you i have friends i just don't have friends who want to come and play computer games as they say they are children's games. I don't think tehy are. I like them and I'm 27 so how can they be just for children? a lot of my friends are older than me as I've always been very advanced for my age and quite a mature person so maybe that's why tehy don't like it. I would like to make friends with someone who plays computer games.
Nailez
28 Oct 111#791
Wouldnt be able to sell on here as would be profiteering he could however get back the price he paid only.
bodderz
28 Oct 11#790
On the internet? Or are you usually arguing with your friends on the internet?
numptydumpty
28 Oct 11#789
thanks Pan111 - I won't ebay it until I receive it.
numptydumpty
28 Oct 11#788
i've stopped watching loose women as I CANNOT STAND the Nolan sisters, even though they're talking about breasts. And yes I've had plenty of friends bodderz thanks. Have you? I don't want to get into antoehr argument on the internet it always seems to end up like that. I like HUKD and the people are usually always nice here so i don't want to end up getting annoyed with this place too ok
Pan111
28 Oct 111#787
Maybe wait until you receive it before listing it on ebay yea?
A completed listing search on ebay itself would help you get a better idea of what your likely to return.
You could always sell it on this forum...I would expect you would have plenty of takers at that price and youd avoid ebay fees
numptydumpty
28 Oct 11#785
ps will be back at 1.30 after loose womens
bodderz to numptydumpty
28 Oct 11#786
Have you ever actually made friends with anyone?
numptydumpty
28 Oct 111#784
I am having both of them delivered by post so I don't see there being any opportunities to make a new friend. The postman is very clear that he's not interested. I think I will have to put it on ebay. I know some of you are laughing at me and that's fine I'm used to it biut if you do have a idea of what it would fetch on ebay that would be great. If I listed it at £145 to get it started would that be about right? Thanks in advance
numptydumpty
28 Oct 11#776
Just quickly before Loose Women starts - I now have a 320GB arriving tomo from Asda. If the 24studio 160gb ps3 does arrive, how much do you think I'll be able to sell it on ebay for? I don't think I'll end up keeping both of them.
Mallinersha to numptydumpty
28 Oct 11#783
What if you end up making a new friend?? Think of the new friend!!!
SkullKing1300
28 Oct 11#782
I would have waited till I actually received something before paying.
Winspiration
28 Oct 11#781
I'm not paying until the PS3 is in my hands and in full working order.
SkullKing1300
28 Oct 11#780
numptydumpty, you've just made my day. :laughing:
HJboss
28 Oct 11#778
What's the number for 24 studio
cOzMaTiC to HJboss
28 Oct 11#779
Savo
28 Oct 112#777
got my invoice in the post with a account no. on it so was able to log in & pay.
Hopefully won't get hit with any charges now.
dreamager
28 Oct 11#775
Well having just rung them the nice chap said there doesn't look anything wrong with the order and it should arrive within 14 days of order, so the waiting game continues
Chrisacky
28 Oct 11#774
Invoice received!
Registered details and logged into my account and it says the order is awaiting dispatch so fingers crossed that changes to 'dispatched' within a couple of days! I will pay the amount when I have the PS3 in my hands.
Winspiration
28 Oct 11#773
Just logged into my 24studio account and it says "awaiting dispatch." I also have a "Parcel Reference Number" so it can't be too long until it's sent out.
HJboss
28 Oct 11#772
Smokey bandit ... What did u get ur ps3 today ??? Or the invoice ?
Just checking mate
And lol @ numpty dumpty
SmokeyBandit
28 Oct 11#770
well funny boy got mine today.
Nailez to SmokeyBandit
28 Oct 11#771
Ahuh
numptydumpty
28 Oct 11#769
People often say I'm funny. need to go and get ready for loose women (THE TV PROGRAM!) so i'll chekc back in a bit. hope some more of you get invoices today.
SmokeyBandit
28 Oct 111#768
you seem to be an actual spazzy but a funny one
numptydumpty
28 Oct 113#767
I just assumed everyone did it from time to time. It can be really fun and also makes the time pass quite quickly while you're waiting there. It's good if you haven't got much to do!! Once, instead of opening the door before the postman knocked, I actually stuck my hand out of the letterbox!!!he just put the letters in my hand and walked away but actually I couldn't get my hand back through with the letters so i had to drop them and then open the door and pick them up so I haven't done that again.
Pan111
28 Oct 11#761
Yep, invoice received this morning with the £116.99 value on it. Quite happy with myself at the moment...although technically still not received. The wife is home today to receive it though...she'll be signing my life away without knowing it lol
Pan111 to Pan111
28 Oct 11#766
Well it was a Pram...ordered it several weeks ago and had forgotten about it...oh well. Back to waiting...
Winspiration
28 Oct 11#765
Dude, you're not funny. At all. Your gimmick sucks.
numptydumpty
28 Oct 11#764
what, have you never done that?
numptydumpty
28 Oct 112#762
I've just had the post today and I had nothing from Studio24. Kinda disappointed. I made the postman check through his bag to make sure. I think I kind of surprised him by answering the door before he even put the post through the letterbox! I like to do that to people, to make them think I spend all day by my door waiting for someone to knock on it.
wahidul89 to numptydumpty
28 Oct 11#763
either your joking or you have some serious issues. Your previous posts are freaky aswell.....
johnjo1
28 Oct 11#760
all i have is a confirmation email on Wed, 19 Oct 2011 22:32:37 and since then have not heard ANYTHING has anyone else had this issue?
ashtad
28 Oct 11#759
I have just recieved a letter invoice from them with a account number and everything saying please allow up to 21 days for delivery
SmokeyBandit
28 Oct 11#758
you being serious ?
numptydumpty
28 Oct 11#757
i mean, play with the ps3s! LOL
numptydumpty
28 Oct 112#756
Hi Rich. That's interesting to hear. I haven't received anything in the post yet. I have also just bought the 320gb deal from asda in case this studio one doesn't come off. If I end up with both of them I might hook them up to two tv's in my front room! how awesome would that be. then when I make a new friend I can invite them over to play with me.
RiderRich
28 Oct 11#754
I think code 019 was for Facebook 24studio customers
Pan111 to RiderRich
28 Oct 11#755
Good job I didn't use that code then...if I don't "like" them lol
RiderRich
28 Oct 11#753
I had received the first email (order confirmation) & the second email (credit account acceptance).
Today I received an invoice, listing the item, account number, amount available to spend on my account, delivery times etc.
Will still have to wait and see what happens but looks a little more hopeful every day ....... Fingers crossed.
I did look at the Asda ps3 deal, which is pretty cheap but I don't want Battlefield 3 & pound for pound, if it happens, the 24studio deal is better value. Tha Asda deal has 160gb extra storage for £35 (if you sell the game) & I probably won't even fill 160gb as I have managed with my 60gb phat launch model.
Ross87
28 Oct 11#744
Are you a member of ExpertZone? Microsoft sent out a big bundle (Windows Specialist Pack) and mine arrived yesterday via Yodel (as did a lot of other ExpertZone users).
Pan111 to Ross87
28 Oct 11#752
No...no subscriptions to anything
PS I used code 30 which is on their blog for new customers to use...not code 19 which I dont know where came from
RiderRich
28 Oct 11#749
This morning I have received an Invoice from 24Studio which lists my order details (160gb PS3 console @ £134.99 : I didn't use the code), it also shows my account number + allow upto 21 days for delivery from order date :-)
dreamager to RiderRich
28 Oct 11#751
Was this with or without second email? I'll wait for the psot then give them a ring
RiderRich
28 Oct 11#750
It's a new account as I only set it up for the PS3 deal.
ultimatekopite
28 Oct 11#748
I've brought a ps3 now from asda 320gb with battlefield 3 for £197 next day delivery. Will sell battlefield for £33 cash in cex and it's a ps3 320gb for £165...nice and no hassle. Now I got nothing back from studio 24. So I think it's best I ring them to cancel as I don't want 2 PS3. Good luck with your orders!
Ross87
28 Oct 11#747
To be fair that is a standard response. If you enquire about a delivery with Amazon, they say "if it hasn't arrived by XX date, please let us know and we will look into it".
PARKNOWETH
28 Oct 11#746
Just rang studio as havent heard anything, he said its marked as dispatched and should be with me on the 4th November if it doesnt arrive I am to ring them and they will look into it!! sounds a bit suspicious!! I asked him for my account number, he said he couldnt give it to me due to data protection, even though we had gone through loads of security questions and he couldnt email to me either, he said it would be sent with the item!!
I very much doubt that I will see this playstation, good luck to anyone that does!
minnie77
28 Oct 11#745
I have account with them.
It just showing waiting despatch and even I use code 019, they didn't give me the 10% discount but I did have it free delivery.
Pan111
28 Oct 11#743
There is nothing like that on the failed delivery card...just details on how I could re-book it either online or ringing them...a generic, pre-printed card with tick boxes on for why the delivery failed...
This was due to "a signature was required"
sabz786
28 Oct 11#742
I really doubt it could have come that quick.......check the parcel ref and see where it loaded from (location)
Pan111
28 Oct 11#741
Well Ive re-arranged delivery for tomorrow...fingers crossed :smiley:
Pan111
27 Oct 11#737
Missed parcel delivery for me today...Yodel/Home Delivery Network...cant say Im expecting anything else...
Anyone else?
MartH to Pan111
28 Oct 11#740
(24)Studio use HDN, so you might be the first.
mamamia7
27 Oct 11#739
I phoned..mine will be here in next 7 days
sailo
27 Oct 11#738
Not me.
Bootcutboy
27 Oct 11#736
Thanks very much but I won't be able to get there today, i will just keep waiting until another fantastic deal comes along as I am sure one will in the run up to Crimbo... Hope so anyway!
lfwp
27 Oct 11#734
Received a letter today saying thank you for your purchase of product protection insurance...... Just spent ten mins on the phone to a rather clueless young gentleman saying this isn't showing on my account but item should be dispatched in 3-7 days. Anyone else had this? Would appear the nonsense has begun.....
Brogglybogglymoo to lfwp
27 Oct 11#735
Product protection was an option to buy when going through the checkout procedure, You may have forgoten to remove it. Im sure it defaults to buy, so you need to remove it.
riget
27 Oct 11#733
If I get mine, you can have my phat for a good price.
Nailez
27 Oct 11#732
Sainsburys deal IF you can get down there today and IF they have stock.
barman200
27 Oct 11#726
I haven't been accepted for this, hope the rest get yours though
Bootcutboy to barman200
27 Oct 11#731
Same here, sod it! Anyone tell me what is the next best deal at the mo as I am after a PS3 for gaming and dvd/bluray watching.
ourdevonfamily
27 Oct 115#729
Mine arrived today, i wondered why it was so cheap!!... but just can't get it to turn on?!
ken218 to ourdevonfamily
27 Oct 111#730
subscribed to this page, the first three word of the notification email got me all excited... :disappointed:
Gavin01
27 Oct 11#722
well its day 4 today of my 3 - 5 working days with tomorrow being the 5th of course.....
im still hoping but the hope is fading .........................studio are certainly good at building the tension up lol
Ross87 to Gavin01
27 Oct 11#723
Have you already got an account with them? The reason I ask is everyone else was told 14 days.
Titanium to Gavin01
27 Oct 11#728
The product description page clearly stated the delivery time is 10 days because they are delivering directly from the supplier.
Nailez
27 Oct 11#727
tum te tum yawn etc etc
ultimatekopite
27 Oct 11#725
.....
Gavin01
27 Oct 11#724
no..... i was told 3-5 days but as i said the person sounded very coy on the phone.
ashtad
26 Oct 11#720
Has anyone received there's yet ?
rysio101 to ashtad
26 Oct 11#721
Don't think so...
rysio101
26 Oct 11#719
Part of the email...
our order will be dispatched in 1 parcel(s) and we will email you again when each parcel is dispatched. You will receive notification of your account number on your invoice which will be included with your first order, once this has been received, you will then be able to register online with us.
rysio101
26 Oct 11#717
I just wonder... If they will send this PS3 directly from manufacturer then how they want to put inside a letter with account number, invoice, etc...
sailo to rysio101
26 Oct 11#718
Isn't that meant to arrive separately?
Ross87
26 Oct 11#716
Yeah it said it in my email when they confirmed my account, so they could've just been reading that.
Ross87
26 Oct 11#714
I've just had a call to say that it will be delivered within 14 days from the order date. At least they have confirmed it will be delivered.
bodderz to Ross87
26 Oct 11#715
The cynic in me says this is just a standard response.
Nailez
26 Oct 11#713
Nudda here but shrug just wanna know whether to hold my fund allocation still for the next longshot or not :smiley:
abulkasam
26 Oct 11#712
anybody who has an existing account had a dispatch note yet?
Nailez
26 Oct 11#711
*yawn*
Ross87
25 Oct 11#710
Do they come with High Definition graphics??? If the answer is yes, I'll take 3 instead of a PS3 :smile:
(i) If we are unable to supply an item, a carefully selected alternative may be sent. If this alternative does not give full satisfaction then return it to us and all costs relating to that item will be refunded.
Assuming they put the PS3 on your "credit agreement" on the day they open it but then take more than one statement's period to get it delivered, the terms indicate you'd be into late fees, charges etc etc. You'd of course be in the right to try and ge them reclaimed/removed but Studio24 don't seem to have a great customer service history in that department.
Hopefully they've improved, none of this comes to pass and it all works for those who've ordered given the previous xbox scenario with this crowd. Will be a cracker of a deal if it does.
i suppose the question is what would be a "substitute"?
Max-Power
25 Oct 112#704
you'll have to wait for the delivery note. You'll get something no doubt, but I think it'll not be what you expected if it's anything like the old xbox deal (they have something written in the T&C's that if they have no stock or not the item, you'll get a "substitute").... look out for that :smile:
... but you can return it, and challenge it. I know the procedure now, so will advise if need be!
Scazza
25 Oct 111#702
I don't see what all the fuss is here?!
If you got the 2nd email, well done, sit back and wait up to the 14 days they quoted for delivery directly from the manufacturer.
If you didn't get the 2nd email stating your application has been successful and your order acknowledged, give them a call and they will let you know.
Some people really treat it like a matter of life and death :confused:
wahidul89 to Scazza
25 Oct 11#703
i know!! its getting tiring, i got the 1st email, got the 2nd blah blah blah, heres a copy of the email blah blah. STFU already.
I subscribed to this thread to see if anyone receives it so I can have a clue if and when mine comes but instead Im getting the same email from a different fool every 2 minutes.
tinkerbell28
24 Oct 11#691
I wouldn't be getting worked up about. Chronological order. People who are awaiting dispatch. Haven't got the goods and may still get the cancellation email.
This is where tears start. People did say. FSA has got nowt to do with this. If people agreed and applied for a credit account. They have done no wrong there. Especially if they aren't charging for goods not despatched.
This catalogue always has been a never, never catalogue for people with crap credit. They do these stupid deals. Every now and then to farm more accounts. You didnt really think they would honour all these orders?
They are a well known ball ache company. I don't know why you bothered.
gratts to tinkerbell28
24 Oct 112#701
Your ignorance is almost impressive.
ultimatekopite
24 Oct 11#700
People are ringing it seems if they have had nothing back at all like me. I haven't rung them yet, if letter doesn't arrive in the post by Wednesday about this I will do. I ordered when this first went up and feel a bit cheated and treated poorly whereas people found this much later on and were informed straight way of success. Shoddy Customer Service in view, would like a PS3 as i'm an Xbox man myself and would like a taste on the forbidden fruit. But will wait till price goes down or if by some luck I actually receive my order. Good luck guys, don't panic and here's hoping they pull through and don't mug us off in any way shape or form. Adios.
RickT
24 Oct 111#699
Why are people ringing them.... surely by ringing them you are highlighting your account and giving them the chance to cancel it ??
I would stay silent and allow the automated process to work.....
cdm22
24 Oct 11#694
Why are so many people phoning them?! It says on the acknowledgement "Direct despatch from manufacturer please allow 10 days" and it has been 4 days!!
edingal to cdm22
24 Oct 11#698
I never received a second email, that is why I called. That ok?
Mallinersha
24 Oct 11#697
LOL best username EVAR!
Savo
24 Oct 11#696
Ordered on the 19th, 2nd email received on the 21st so fingers crossed, not going to phone.
numptydumpty
24 Oct 111#695
I rang this morning because someone said they'd rung and been told they were out of stock. I wanted to see what they said when I asked. I also quite like the chance to speak to people on the phone too.
bodderz
24 Oct 11#693
So what you're saying, Tinkerbell, is that it's a never cataloge for a mischievous group of people who refuse to pay up.
This sounds all too familiar, wouldn't you say?
numptydumpty
24 Oct 114#692
I bought mine because I don't get out very much so I thought a PS3 would make up for the staggeringly huge hole in my life. Plus I don't have much money which is why I like this site. So hopefully it will turn up. If not I'll have to go to an actual shop
JSmooth
24 Oct 11#690
I just called them and spoke to the most patronising man ever, he said you should have had a letter (I had not). He said I need to pay for the item before November if I want it. I told hi I did not want it any more.
The company REP scares me.
SmokeyBandit
24 Oct 11#685
when did people place there orders ?
i ordered on 19th around noon and got 2nd email on 21st
Ross87 to SmokeyBandit
24 Oct 11#689
Ordered 20/10 @ 1305hrs
Accepted on 21/10 @0829hrs
numptydumpty
24 Oct 11#688
I ordered at 9:54 on 20th Oct. Received 2nd acceptance email at 8.29 on 21st Oct
numptydumpty
24 Oct 11#687
I just rang them and was told the order was fine, going through ok and that I needed to allow 14 days from the date I placed the order to receive the parcel. But that's a fairly standard response really so they could have just been a bit clueless.
Brogglybogglymoo
24 Oct 11#686
I ordered on 19/10/2011 at 22:23hrs
I received the 2nd acceptance email on 21/10/2011 at 10.33hrs
bodderz
24 Oct 11#684
When is the next catalogue issued?
edingal
24 Oct 11#683
Just called and was told my order had been put on hold as they had no stock in, and they wouldn't know if they would get any stock until the next catalogue comes, so basically as they had no stock my order would not be fulfilled. He didn't seem to know what he was talking about. Good luck for everyone else who was told they will be getting theres.
Gavin01
24 Oct 11#682
just rung as well and the lady said 3-5 days and it will be here.
but when i asked further questions she seemed a bit vague......
I really am hoping it will be a postive outcome but hey ho lets wait and see.
She did say she "thinks" my account has been approved but couldnt say for certain as when ive applied previously studio wouldnt give me one for some reason.
Brogglybogglymoo
24 Oct 11#681
Well i took the plunge and gave them a call.
My first order on Wednesday evening has been processed but in all honesty he was a little cagey as to what stage it is at, he would not commit to saying its definately going to be posted and referred me to standard delivery times apply.
My second order on Thursday evening is showing out of stock and wont be processed.
So im not going to count my chickens before they hatch but it is looking a little promising.
sailo
24 Oct 11#680
I'd advise a bit of patience.
dreamager
24 Oct 11#678
I'm too scared to call, I'll wait a day or two to see if this letter some people have said they'll be receiving arrives :wink:
Opening post
With serious power under its stylish hood, including IBM's Cell processor and a Sony/NVidia co-developed graphics processor that makes this system able to whizz through two trillion calculations per second, the PlayStation 3 Slim Game Console is 340 times as fast as the PlayStation 2.
A high-end multimedia super-performer ready to take its place at the heart of your home entertainment system, the Sony PlayStation 3 Slim Game Console uses the Blu-ray Disc media format, which can hold up to six times the amount of data as DVDs, to support increasingly amazing game-playing, as well as state-of-the-art movie watching - including support for 3D movies. Coupled with its processing power and advanced graphics processing, the potential of this sytem is almost unlimited, with jaw-dropping 3D and augmented reality games already arriving in stores and plenty more to come as its capabilities are explored by developers. Its revolutionary new controller contains an increadisensitive, accurate six-axis sensing system.
Use code 019 for 10% off and free delivery-essentially bringing the deal down to £116.99 DELIVERED.
- Adnan786
https://www.24studio.co.uk/ss/logon/logon.jsp?src=/ss/account/card_payment.jsp
To pay off the balance :smiley:
- Nailez
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.
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I bought the Sainsbury deal last week with 2 copies of Fifa 12...for £199.99.
I think they had a 2 week return policy so ........Took both copies of Fifa 12 back to customer services ....on 2 different days ......and asked for a credit note both times and both times they refunded my credit card £42.99 each for the games.
So 160gb PS3 Slim for £114.01........BARGAIN !!!
- Mecoconuts
Many thanks for that worthless, unrelated, pointless and completely unhelpful edit, Mecoconuts.
- Winspiration
DISPATCHED AHOY - Gratz to those who stuck it out :stuck_out_tongue:
- Nailez
Top comments
Got the code from here... http://www.voucherhub.com/view/24studio.co.uk
I place an order, got the 1st email, then the 2nd email and I've received an invoice in the post.
Am I running around like a mad man?! Am I f**k! I'm just going to wait until they deliver or cancel.
I won't incur any charges as they can't charge the account until they have dispatched the goods.
The people who paid up front, Im sorry but you lot are mugs but I do hope you get your monies back.
[img]
I think the problem with this thread is that people seem to forget this is a mail order company, whether they have a website or not. Tens of pages of people whining because all they do everyday is sit on the internet wishing things were instant and things didn't take time like the good ol' days. Receiving invoices in the post?? What is this madness.
Yes their computer system isn't great, and their customer service aren't able to do much more than read off their screens, this all can be improved, but welcome to the real world, this is how a lot of companies operate. They don't have the money to spend on complete system overhauls, and yes, it does cost a lot of money despite those of you who are sure they could write a better system. You live at your computers thinking they are the real world ignoring what is actually out there and how things actually work.
Anyways rant over. Mail order company gave me goods I ordered, I am happy :smiley: Well done all who stuck with it.
Latest comments (1330)
Once i know for sure the source i will delete these posts.
I very much doubt it but just throwing this out there in case.
I myself have been raped blind last week and the only reason i suspect STUDIO is they are the only people who i have made a payment with my bank card rather than my credit card recently apart from legitimate direct debits etc.
Reason i suspect them is:
A. Had to make account so maybe they got details through this process.
B. As above - used bank card to make payment.
As no one else has mentioned this by it now would seem it has nothing to do with them.
Thought i'd try anyway.
After ordering about 5-6 weeks ago, they are saying tough titties - its permanently out of stock - they don't care if I placed my order when it was fully in stock - they deny that anyone has been sent the PS3 for that price
What a terrible, terrible company
Top spot
Been playing f1 which I bought from a deal spotted on here, ordered dirt3...from a deal on here and gt5 from a deal on here...
Waiting a little for the fifa12 deals to start
Gosh they look so cheap compared to the 60gb phat. Even to the first slims that came out!
Whilst I don't have my slim yet!!, that was the first thing my brother noticed/complained about with the slim ps3s... Their build is shoddy compared to the fats, features are less and they are actually noisier (or seem to be) when reading data from the disc!
Does anyone else have this? I had an original 60gb phat and although the fans on it were louder than the new slim, the slim is louder when accessing the disc. Similar sound to an old inkjet printer??
Thanks
Rich
DPD also delivered mine to the wrong address on the first attempt. A different driver did the second delivery.
Thanks OP.
Best option is to get a credit card and use it for purchases and then to pay it off in full as you use it to build a credit report file.
Go to the Games tab of the XMB, then move up/down to the PSN Store icon. Wait for the 6 adverts to appear to the side. I actually navigated around these too, I don't know if that was necessary. Then move back to to new TV tab of the XMB and voilà,the “my channels” icon is present.
I got a despatch email on the 9th, but I haven't heard a thing since. They haven't even tried to deliver.
Gotta be the best bargain Ive had through HotUKDeals. Big Thanks to the OP.
Just be careful though guys, you don't get an invoice through with the PS3 as stated, you need to check all the Christmas stuff they have sent out for your Account number, otherwise after 1/12/11, interest will be charged!
abulkasam - Nov 11, 2011 10:48
I'm on the DPD system - ignore the tracking number. Call them on 08445560560 and eventually speak to a person. Using your postcode, the lady was able to track. It's out for delivery with a specific 1 hour time window. You can even leave a message to leave with any particular neighbour if you are going to be out.
Its kind of funny that some people got worry and jumped ship cancelling their orders....
please help as this is a xmas oresent that has to go away today:(
cheers
been pulling my hair out!
Balance
Current Balance
£0.00
Credit Limit
£500.00
Available to Spend
£500.00
Payment
Minimum Payment
£0.00
Minimum Payment Due Date
Last Payment Value
£137.00
Last Payment Date
10-Nov-201
Ps if anyone wants to return please let me know as I'm still on the lookout for a ps3 for my nephew.
Box up the 60gb, print off trade in price from cex's website, which is £127 for a boxed 60gb phat (backwards compatible), then take it to Gamestation and try to get them to beat it by £1.
Current Balance
£116.99
Credit Limit
£300.00
Available to Spend
£183.01
Payment
Minimum Payment
£10.00
Minimum Payment Due Date
01-Dec-2011
Last Payment Value
Last Payment Date
Statements
Last Statement Date
10-Nov-2011
Next Statement Date
08-Dec-2011
Big thanks to the OP!!!!
It basically said that they have been in touch with the appropriate dept but cannot guarantee it would be cancelled before dispatch. If I receive it in the mean time I can phone up for it to be collected.
After the PS3 was delivered I checked my online account and it showed the balance for the PS3 but said £0 is due until the next statement. I decided as it was showing the cost of the PS3 I would just pay straight away. Payment went through ok and said it would show on my account in 3 days.
So how do I pay? Do I wait for it to show on my account?
Has anyone successfully paid up online? Or are you waiting for a statement to come?
Any must have PS3 accessories I should know about? Do these slims suffer from overheating or has that problem been fixed now?
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?"
SNAP!
The delivery note doesn't seem to contain an account number that I can see.
Cheers
I agree with armaita, its not often a company honour such prices. My hat goes off to the guys at Studio.
If anybody in Scotland is selling please pm me.
BTW if you cancelled before they dispatched they will collect it free if you moan at them.
anyone know how to close the account with them
Still nothing and dpd not able to track even when I called them up and using my postcode. Just need to have a little bit more patience... Anyone else in my position?"
SNAP!
Whooop Whooop!!! :smiley:
Thanks OP :smile:
Tight b**tards.
I am pleased to confirm that the following parcel(s) from your order have now been dispatched.
Invoice Number: xxxxxxxxx
Order Reference: xxxxxxxxx
The below parcel(s) will be delivered to:
Parcel 1 This parcel will be delivered by THE SUPPLIER DIRECTLY
Qty Item Description Price You
Reference Each Pay
1 xxxxxxxxxxx , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Please allow 7 - 10 days for delivery.
Please do not reply to this email.
If you wish to contact us, please use our online contact form.
*** Good News! *** Our brand new secure website payment facility is now available.
To make a payment to your account using a credit or debit card, you can now use our secure online payment facility, simply sign into your Studio online account and you will be directed to our new secure website payment page. This facility is available 24hours a day 7 days a week. Don't forget that you can also check the following by logging into your online account; Check how much available to spend you have, Check how much your minimum payment is, Check when your minimum payment is due, View your past orders, View your current statement, Change to Details, Track an order and View expected delivery dates for delayed items.
Terms & Conditions
oh yeah got home and missed parcel
I'm gonna ring up and return it.
glad i didnt cancel
'all good things come to those who . . . . '
now . . . . whats all this firmware business?!
Happy days but 3.66 was no good for me with a 5 year old destroying disks all over the place! I'll wait til he's a bit older :smiley:
OR
sell it on and make a little bit of profit as its an extremly good price (roughly £40+ profit)
SO WHAT GAME TO BUY? OR EBAY??
Any of those above will suffice. :sunglasses:
So far heard of DPD and Express Gift Ltd.
Time to bash FIFA 12.
It would be interesting to know if anyone who ordered more than one have also received them.
http://www.24studio.co.uk/ss/help/help.jsp?page=faq#section6
Kept the faith.
how long do i have to pay them without any charges
Kept the faith.
Cheers......
Don't forget to pay them to avoid interest payments!
How are people paying off the account? Now online? Or will you wait for the "Statement"? Is there a statement with the parcel?
Finally considering the offer, the turnaround this is turning out to be a great deal. Patience...
yup, got mine today. Has to be honoured by them after the flak they got from customers (like myself) and had to honour the orders by order of the FSA :smiley: ... and the FW was mentioned earlier :smiley:
:smiley:
What firmware do these PS3's have... anyone?
I just logged into my account and paid the balance using my credit card. It said I could expect the payment to show on my account in 3 working days. Knowing Studio it will take 3 weeks if it appears at all, that's why I used my credit card and not a debit card. I still don't trust them, even though I have a shiny PS3 sat in front of me.
I have never bought anything on credit before, let alone from Studio.
Do I have to wait for my statement to arrive in the post before I can make payment?
:smile:
In your face doubters..!!
If your not in you can't win!!
Anyone not get the second original email or failed the credit check and still received their PS3?
Will look forward to actually seeing the goods, that is my Christmas Present sorted out.
I think the problem with this thread is that people seem to forget this is a mail order company, whether they have a website or not. Tens of pages of people whining because all they do everyday is sit on the internet wishing things were instant and things didn't take time like the good ol' days. Receiving invoices in the post?? What is this madness.
Yes their computer system isn't great, and their customer service aren't able to do much more than read off their screens, this all can be improved, but welcome to the real world, this is how a lot of companies operate. They don't have the money to spend on complete system overhauls, and yes, it does cost a lot of money despite those of you who are sure they could write a better system. You live at your computers thinking they are the real world ignoring what is actually out there and how things actually work.
Anyways rant over. Mail order company gave me goods I ordered, I am happy :smiley: Well done all who stuck with it.
Im stuick in work all day so will miss any deliveries.
I'd better open it...
Good luck with yours!
Not even 30minutes later its arrived :smile:
my dads going to love this :smile:
How can your ps3 be delivered today if it was dispatched today ?
- Sorry just noticed it was dispatched yesterday.
Thanks
Cheers to all those that cancelled too :smiley:
My PS3 just arrived!!!! I am rather surprised.
So there, go eat your words all you "oh they're a scam it'll never happen" people. I have a PS3, from studio, for cheaps.
*faints*
still, at least we know it was a genuine offer. however I wouldn't use Studio again. I cancelled this order over the phone twice and separately in writing and still it arrives.
fingers crossed
Has anyone else experienced this? Haha.
Customer for a while and never had any problems, can't wait for this to arrive.
Maybe I was a little premature to write this deal off in previous posts, let's see what happens!
I got the same literally 2 minutes ago...
Order has now been dispatched, ...
delivered by THE SUPPLIER DIRECTLY ..
Please allow 7-10 days for delivery....
I am pleased to confirm that the following parcel(s) from your order have now been dispatched.
Invoice Number:704311 Order Reference:8644032
The below parcel(s) will be delivered to:
Xxxxxxxxxxx
Parcel 1 This parcel will be delivered by THE SUPPLIER DIRECTLY
QtyItem Description Price You Reference Each Pay 1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Please allow 7 - 10 days for delivery.
Please do not reply to this email.
If you wish to contact us, please use our online contact form.
*** Good News! *** Our brand new secure website payment facility is now available.
To make a payment to your account using a credit or debit card, you can now use our secure online payment facility, simply sign into your Studio online account and you will be directed to our new secure website payment page. This facility is available 24hours a day 7 days a week.
Don't forget that you can also check the following by logging into your online account; Check how much available to spend you have, Check how much your minimum payment is, Check when your minimum payment is due, View your past orders, View your current statement, Change to Details, Track an order and View expected delivery dates for delayed items.
Also.... im sure your aware, all the other PS3 on their site are showing in stock.....-- how about requesting a like for like option which is in stock ?
Cheers
Give!
I then demanded my money back, the person on the phone said it can take a week or two to happen. So I was about to call them yesterday, but I checked my bank account and saw the money had been returned, I then logged onto the website to find I had £0 credit.
I'd give it a week from the moment you called to get your money back, and do a check like I had before pestering them again.
Thanks
In the end, I gave in on the Sainsbury's £200 deal, and I'm cashing on FIFA and Battlefield for £60.
From now on, I'll definitely only shop at reputable places.
quote "Thank you for your recent email.
I have passed the details to the relevant department and they will try to cancel the item for you. We cannot guarantee that the cancellation request will be successful; if the item is delivered please contact us and we will arrange a collection.
Kind regards
Dominic Porter
Customer Services Team
Studio
unquote
Would appreciate any contact details you have and I will do the same.
This is certainly not a personalised product in any shape or form. Do not keep phoning them back, send them an e-mail or write them a letter and keep a copy of everything you send. Stand your ground, you are well within your rights.
If you do accept the delivery, I doubt they will let you return the item without you taking legal action. They have told you this is a personalised order, which is excluded from their returns policy. See "NON-RETURNABLE GOODS" - http://www.24studio.co.uk/ss/help/help.jsp?page=terms&part=returns
Thanks for posting so many of the same exact comments merely written in a different way.
Thanks for posting so many irrelevant stories unrelated to the seller or the item being sold, or the many comments basically saying 'I have cancelled my order' but prolonging these comments to the point of excessive text and making it into more of a monologue of your life.
No doubt my comment here is going to be flamed, possibly even removed, and flaming comments will be liked and quoted in support of those flaming me.
I've reported this thread as containing a lot of spam - but nothing will be done about it.
On a side note: thanks to all those posting relevant information about how to contact the seller and approximate dates of dispatch, in addition to helping out with other concerns with this purchase.
I didn't know whether to end this on
'Flame on' or 'Let the flames begin'!
Wow, 3 likes o.o
I was expecting a lot more 'flaming'.
That said, you never know. Perhaps a tranche of PS3s will turn up on 9th December and all the orders will get honoured. Hopefully they do.
so now i'm going to be hounding them on a daily basis for the provision of my order.
Your Studio Account Status
The outstanding balance on your account is currently £116.99.
The credit limit on your account is £300.00.*
*Please note that this amount may not include any recent transactions on your account.
Your registered email address is [email protected]. If you need to, please update your email address here.
Please indicate the type of card you wish to use. Please note that we charge a handling fee of 1.50% for Credit Card payments. There is no fee for Debit Card payments. Credit Card
Debit Card
Please enter the amount you wish to pay on your account excluding our handling fee (£.pence).
Important Security Information:
i) With our standard delivery service (excluding personalised items), you should receive your goods within 3-7 days. Please allow 5-10 days for delivery of personalised items. Please note, some products will take longer than 7 days to be delivered, although these instances are highlighted next to the relevant items on the catalogue page or the item details page on this site. Orders are delivered to the address of the account holder unless an alternative delivery address is specified. If you would like your goods to be sent to a different address please ensure that you complete the 'Delivery Address' section (including full postcode) on your orderform, provide the details to the operator if ordering by telephone or amend the relevant section when ordering via the Internet (please note this does not apply to a new customer's initial order). Postage and packaging will be charged at a fixed rate of £4.99 per order within mainland UK; £5.99 to N. Ireland; £6.00 to the Scottish Offshore Islands and remote parts of the Scottish Mainland (please contact the Careline for details); £7.50 to the Isle of Man, Channel Islands and Isles of Scilly.
(ii) Items marked with a heavy goods symbol heavy goods symbol incur separate delivery charges. These are included in the "Price Each" shown in your basket. For information, please refer to your catalogue/leaflet or the item details page on this site. To arrange for safe delivery of your goods you will be asked to provide a daytime and evening (if different) contact telephone number when completing your order. Please note, we do not deliver Heavy Goods to the Channel Islands.
The onus would appear to be on them to inform and not on us to find out - if nothing else it is a good argument :-)
"I am pleased to confirm that your Application has been successful and would like to take this opportunity to welcome you to Studio. "
"Your Order is being delivered to:
MR xxx
xxx
xxx
xxxxx
Invoice Number: 7xxxx
Order Reference:8xxxx
Order Code Quoted: 19 Total Goods Ordered: £129.99
Less Extra Discount: £13.00
Postage & Packing: £0.00
Total To Pay: £116.99"
Parcel 1 Direct dispatch from manufacturer - please allow 14 days (except suites, please refer to catalogue)
Qty Item Description Price You
Reference Each Pay
1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Total To Pay: £116.99
Under the distance selling regulations, the goods must be delivered or the service carried out within the time period they have specified. If no time period is specified, then the statutory time limit is 30 days (unless you have agreed otherwise). If the supplier is unable to fulfil their obligations within 30 days, they must inform you before the end of the 30 day deadline. They may offer you an alternative date for delivery, but you are under no obligation to accept and are quite within your rights to ask for a full refund.
I don't believe that after 30 days you can buy it elsewhere and claim the difference. Besides they have informed us before the 30 days that delivery is expected in December. As along as they keep updating us with a date then we have no comeback apart from having the right to cancel.
So those who are prepared to wait (although December date is likely to change to), may get one. bearing in mind, they don't ask for no money untill item is delievered, so you have nothing to loose (other than time).
Just to let you know:
Once the contract of sale is in force (you have paid or your credit account has been debited or you have received an invoice) then you are entitled to receive your PS3 within the agreed time or if no such time was agreed then the statutory term is 30 days.
Since they will not at present even receive stock within 30 days, so long as you first contact them in good faith and ask them to remedy the situation, upon non delivery (delivery outside the agreed period) since this would be a breach of the contract which exists between you, you are entitled to seek a remedy under the sale of goods act, to make good, one of which includes but is not limited to:
- You may: Buy the goods on the open market (Amazon) paying the current (full) market price.
- You can: Send them the bill for costs including any other costs you reasonably incurred resulting from their breach of contract.
So if you are willing to wait up to 30 days from the date of placing your order, you can simply go out to Sainsburys and pick it up (if you can cover the cost where you already paid off the credit agreement).
It should be noted that if you bought the goods on credit, their claim (of debt) against you would in any case not be enforcable since the goods were never delivered.Just make sure you do not accept any subsequent delivery (you do not have to.)
Furthermore DO NOT PAY OFF YOUR CREDIT ACCOUNT WITH THEM IN CASH. If you must pay it, pay it with another credit card. The reason for this is that if you DO pay off the credit agreement and the company folds without your having received a PS3, it will be unlikely you will see either the console or your cash.
Note: If you paid your Studio24 balance by credit card you are covered doubly via your card's credit agreement, and in any case by the consumer credit act in both cases.
Ultimately if you don't get a PS3 within 30 days, it's ultimately their problem, make sure you communicate this to them, and I'm certain they will see sense in simply making it right.
The information I have stated here is freely available in various different forms at UK government consumer sites if they need a pointer.
Surely they're hoping a few people will cancel first.
Don't forget, keep a full log of any contact you have and their responses, as well as to keep copies of your agreements, orders and invoices.
Hope this helps. Good luck. Stay on it and enjoy your PS3!
Hopefully they will remedy this whole mess for the lot of us, it wouldn't do their reputation any good, and would be far more costly to see lots of negative comments on the internet.
Has anyone else NOT received an invoice?
I'm not fussed it comes or not tbh. I have one now and if it does, it will hit the fleabay.
25% off all ps3 consoles
Definitely nationwide instore but not sure if available online.
What's the chances of Studio having some similar deal with Sony for around the same time which fits in with the delivery times now being stated by Studio?
Just a thought!!!
(And thank you for the non 084 number - worked just the same)
One thing though, has anyone on here actually got one yet? When it was first advertised that implies they have stock yes? So howcome at least some of the people on here who got an order in first have not received it? Surely that's wrong on Studios part.
I got a catalogue from them today too, probably plenty of those in stock!
I cancelled my PS3 but the guy said it would take 5-7 days to cancel,is this what all you other cancelling folk were told as well?
Many thanks in advance.
If it don't come then don't pay it's as easy as that.
I only wanted to make the 1000 comment lol
'cancel phone' or 'cancel e-mail'
as reading the same
'oh this is taking forever, I'm going to cancel now' or 'oh what a stupid company, i'm going to have to wait months for this item and the call center is not helping me at all'
as much as I agree that it is unacceptable for us to be treated like this, with the waits and the cancellations and what not (welcome to Capitalism), the spam is getting kinda f---ing annoying'.
Are you Charlie Sheen?
I place an order, got the 1st email, then the 2nd email and I've received an invoice in the post.
Am I running around like a mad man?! Am I f**k! I'm just going to wait until they deliver or cancel.
I won't incur any charges as they can't charge the account until they have dispatched the goods.
The people who paid up front, Im sorry but you lot are mugs but I do hope you get your monies back.
I cant see what all the fuss is about
Fingers crossed that's it over and done with.
It's gotta be a pricing error. I'm going to wait to see if I receive it.
8030113920670072
Also sent them a letter stating the same. Sent first class recorded, so they have to sign for it.
Fingers crossed there are no problems to follow :-)
I'll ring and cancel tomorrow, thanks for the number.
Also sent them a letter stating the same. Sent first class recorded, so they have to sign for it.
Fingers crossed there are no problems to follow :-)
They also appear to be in breech off their own T&C for delivery as there was no indication of extended delivery on the site when ordering. . .
"i) With our standard delivery service (excluding personalised items), you should receive your goods within 3-7 days. Please allow 5-10 days for delivery of personalised items. Please note, some products will take longer than 7 days to be delivered, although these instances are highlighted next to the relevant items on the catalogue page or the item details page on this site."
I am tempted by the £200 Sainsburys deal with 2 games. Although in another threat a Sainsburys employee mentions that they have some good deals on consoles this Wednesday. Seems some confusion if the deal is Xbox 360 or PS3 though.
Have just called them and they can't cancel my order! They said to call back once/if it gets delivered and they will arranged for collection.....
Keith
OP just gone from HUKD after posting this deal...
I think if they made a mistake then its a fair cop, and they should have just cancelled all orders, But to set up credit accounts and take money, with no intention of fulfilling a single order is completely out of order.
I think the scale of this and their history of repeated offending deserves a mail to our friends at watchdog . .
http://www.bbc.co.uk/watchdog/gotastory/
Otherwise they will just keep on doing it.
Sorry cannot cancel the order so if you give me details i will pass your details to the warehouse where we can get this order cancelled. and they were saying i may/may not get account charges.
well they can ******* they wont be getting any money from me.
WTF.
HOTUKDEALS
GET STUDIO BANNED NOW
SCAM
"Details of payment methods, your minimum payment and the due date, will be detailed on your first statement. The statement will only be received after all the below parcels have been dispatched, you do not need to make any payment until you are instructed to do so on your statement. "
Surely you will only need to pay something once you receive a statement...which you will not get until AFTER anything is delivered?! As for people paying before anything was sent, unfortunately you were warned.
She asked the guy if she would have got the PS3 had she stayed he said at full price yes but at this price it's doubtful unless we are supplying re-cons units...
So some of you might get one albeit a re-con..
Companies like HMV who cancel orders or mistake are pretty upfront about it (no matter how annoying it is), these guys are all over the place, like I said just an hour or so ago I was promised my order will definitely be arriving.
24Studio are a shower of s***. If they do pull a big stunt on this one, I hope they're banned.
Cancellation rights exist up to 7 days after you've received the goods so surely they are still in force for everyone since nobody, rather unsurprisingly, got the goods they ordered.
http://www.24studio.co.uk/ss/pdf/Studio%20-%20SECCI.pdf
Withdrawal rights from your agreement are in force up to 14 days after they tell you what your credit limit is by writing to them at Customer Care Department, Preston PR0 2BP or by phoning on 0871 200 0378 (or non-geo equivalent). The withdrawal clause must still be in force for everyone surely (since it was first posted less than 14 days ago?)
If you've paid up front i don't see anything in the terms that would preclude them from returning your money immediately or at least within a reasonable time. IMHO, ten days to return your cash doesn't seem wholly reasonable but that's just me.
Please pay me.
I ordered late on 19th Oct (Wednesday night when the offer was available) - product was listed in stock. All good. Received the first email acknowledging the order. I then rang on the 21st, saying I've not seen any progress since the order, what was happening? The lady on the phone said, that letters were set out that day, and simply it will explain that it'll need to be paid for in advance for them to process the order. Fine, I thought.
Saturday just passed (29th) I received that said letter which was dated on the 21st. I then paid the £129.99 online.
It came to yesterday, Monday (31st), I then called asking there was still no progress on my order. The guy affirmed to me on the phone, it's fine I can see you've paid (as it was showing I'm £129.99 in credit) and the order will be processed that day. Excellent I thought.
Then this morning, I received the email:
"Sorry, the following items are not currently available & will not be sent".
So now, I'm £129.99 in credit with them and now *not* getting the PS3 which I was told I would.
Not a happy bunny. I rang them again today saying, what the hell? I paid in advance like I was told and now coming up to just short of 3 weeks ago of ordering, I'm not going to get it. The woman on the phone said sorry, the item was out of stock when you ordered. On the website it clearly was. So the whole process of, holding your order whilst waiting for payment is all false, they didn't hold it for me. So I said when are you getting more in then? She said it's permanently out of stock and they're not going to get any more in.
I then requested my account to be closed and my monies transferred back. She said, I should get a phone call from the other department to do so and this is is going to take up to 2 weeks(!?!).
SCAM. KEEP AWAY.
I bet all those with orders now reflecting December, may get it December of next year or never.
Do I believe him? Not a chance. But he was adamant it will arrive, so let's wait and see!
Your order will be dispatched in 1 parcel(s) and we will email you again when each parcel is dispatched.
You will receive notification of your account number on your invoice which will be included with your first order, once this has been received, you will then be able to register online with us.
Your Order is being delivered to:
Address here
Invoice Number: ******
Order Reference:********
Order Code Quoted: 19 Total Goods Ordered: £129.99
Less Extra Discount: £13.00
Postage & Packing: £0.00
Total To Pay: £116.99
Parcel 1 Direct dispatch from manufacturer - please allow 14 days (except suites, please refer to catalogue)
Reference Each Pay
1 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £129.99 £129.99
Now on the phone with them to cancel the order.
Was told they need 10 working days to cancel the order. TEN WORKING DAYS!!! and I can only close my account after they cancelled my order, and once I receive the zero balance statement. Tried to get a reference number for the call, the lady said there isn't one, I can only take her name...
How did some people manage to have the order cancelled and account closed in the same call?
Dear Sir,
I am pleased to confirm that your order has now been successfully processed onto your account and will be dispatched in 0 parcel(s). We will email you again when each parcel is dispatched.
Your Order is being delivered to:
ADDRESS
Invoice Number: ******
Order Reference: ******
Order Code Quoted: 19 Total Goods Ordered: £0.00
Less Extra Discount: £0.00
Postage & Packing: £0.00
Total To Pay: £0.00
Sorry, the following items are not currently available & will not be sent
Qty Item Description Price You
Reference Each Pay
Sorry, we are unable to obtain stock for the following:
0 19501366QN 790314 , PLAYSTATION 3 160GB CONSOLE PS3 £0.00 £0.00
.
Within an hour of it being first posted there were a few users advising it might be sensible to stay clear given their reviews
http://www.reviewcentre.com/reviews79624.html
http://www.trustpilot.co.uk/review/www.24studio.co.uk
And history here with that old xbox deal
http://www.hotukdeals.com/deals/xbox-360-kinect-sensor-250gb-kinectimals-845550?page=1
Going by their previous it looks like they take orders, do a recorded credit check on you, open an account, give you credit, charge the item to your bill and then start looking for payment within their terms (??). The challenge seems to be that they appear to have repeatable issues getting the kit to supply.
Twitter bombardment ? http://twitter.com/24studio
Weirdly, they didn't have "this was a scam to attract more customers" as a reason for closing the account. He went for "other" instead.
which means mine should be here by the 9th nov
Like a lot of things on these forums some deals work out.........others dont:(
Kinda like a game........hmmm now is that a game i could play on my ps3!!! lol
Parcel Reference: 8030113xxxxxxx
Awaiting stock from suppliers. Stock expected by 09/12/2011.
I will say it's a real **** way to boost customer/credit account numbers!!
It seems a big con to me as effectively it will be nearly 2 months to deliver the ps3 from the day i ordered.
Will be calling (01254 302222 got from saynoto0870 as I do not want to pay for the 0871 call rate) tomorrow to cancel both the order and my account.
Shipping from Mars?
I also got a £13 discount so the price I have to pay is only £116.99
did anyone else receive this discount?
I have had a reply from their CS today saying my order will be delivered before the 9/11/11
For those that like to read things for themselves...
No surprise there, time to close the account then. As expected, looks like this was a scam to get people to open an account.
Did you get a credit note as well? Or just a statement saying you owe nothing?
Ombudsman scheme
If you have cause to make a complaint relating to our consumer credit activities you have the right to refer your complaint to the Financial Ombudsman Service.
You can find the Ombudsman's complaint procedures here: Financial Ombudsman Complaints Procedure
Still nothing lost if one never turns up
Right of Withdrawal
You have a right to withdraw from this agreement without having to give us any reason. You have the right to give us this notice of withdrawal for a period of 14 days, such period beginning on the later of the day after the date on which this agreement is made or the day after the date on which we notify you of your credit limit.
I found out about my credit limit after the date on which I received an email (on 21 Oct) telling me that my application had been successful. I received my invoice on Saturday 29 October and therefore discovered my credit limit on this day. Therefore shouldn't I have 14 days to notify them from 29 October?
Here's hoping that all goes OK.
regarding what someone mentioned above about telling you to wait until you had received before cancelling, just send them an email re-affirming that you wish to cancel. cancellation is taken from the date you give them notice, so you can cover your ****.
on my email it said : please allow 14 days
Secondly, the invoice is NOT the statement. They say (at least on my invoice) "You will receive a statement shortly telling you how and when you should pay."
We can assume that this 'statement' will arrive with the PS3.
So far, we should give them the benefit of the doubt, but of course be cautious nonetheless.
Good luck everyone and I'm glad to be in this together :smiley:
I entered a discount code at time of order bringing the total to from £389.97 to £350.97 (I ordered a quantity of 3), so they've obviously taken the value of £389.97, deducted £200 and are asking for £189 before they can release the goods, then presumably expect me to pay the £200 when I 'receive' the goods. After speaking at length on the phone, I was asked to send the email I received containing the order total minus dicount code back to them (the same company that sent me the email in the first place...) so they can check the order definitely came to £350.97 - again, not sure why they can't just check their own records. Anyway, I've done that and was told I could expect a call in the next 7 days to clarify how much is owed before they can release the goods.
This doesn't really fill me with confidence, the only saving grace is that I'll check back here to see if anyone starts receiving their promised items in the next week, if so, I'll pay up, if not I won't be continuing with this saga. No money has changed hands yet and no money will until I'm satisified they can really deliver at the price ordered.
Littlewoods want £249 for the console on it's own. Damn these credit companies prey on people.
@Mac_ That's outrageous, how can they request £289 upfront when the sale price was £129.99 (£116.99 if you used discount codes). £289 for a 160gb PS3 is a ridiculous price.
I think they had a 2 week return policy so ........Took both copies of Fifa 12 back to customer services ....on 2 different days ......and asked for a credit note both times and both times they refunded my credit card £42.99 each for the games.
So 160gb PS3 Slim for £114.01........BARGAIN !!!
I think the problem is that if you pay before the item is delivered and they then tell us that they can't deliver the item then it's better to have not paid as you won't have given them any money. They don't expect people to pay until they've received the goods. If you pay and don't receive what you've paid for then you have to get your money back and with these guys that's probably like trying to get a drink out of a scotsman!!! (i'm not racist - that's just a joke)
I've now registered as I have an account number and checked the order on the Studio website and it just says Awaiting dispatch, so the same as everyone else. I'm now eagerly 'awaiting' the 'dispatch'. Although hopefully my 320GB from asda will be delivered today. I have calculated that if I play battlefield 3 for 16 hours a day then I should be able to complete it and gain a reasonable online rank in time for when COD MW3 is released. That's 128 hours of SHEER FIRST PERSON SHOOTER ENJOYMENT HOOO-RAH even before COD is released. This is going to be THE BEST YEAR EVER
Yodel/HDNL deliver for studio
Edit just seen a note on the floor from yodel who left something at the rear yesterday!!?? at the rear of what!?
do yodel deliver for studio?
Hope full but not going to hold my breath.
Anyway have set up my account online and notice that if you try to look at statements there is nothing there yet but it states that the statement is normally produced within 21 days of RECEIPT of the goods, so no point paying until it actually turns up. Then I can just log in and pay, simples (in theory).
As an aside, a work colleague's wife uses 24Studio all the time, and says they're fine and has had no problems.
I just wish it would hurry up a turn up! This does look more and more like a simple customer drive by subsidising this PS3 to get a load of extra customers. If you think that credit card companies are willing to pay £50 cashback just for opening an account (Topcashback deal a few months ago), companies like this would be willing to chase customers for a fee as it can be quite lucrative.
One thing though - in the text of the letter it says "The total amount to pay is £116.99. "[great!] "You current have £183 left to spend" [err?]
Things that make you go hmm.. anyone know what that means? Anyone else's say that?
No, the rabbit didn't die from the ps3. He escaped through the fence into next door's backgarden and we think their greyhound ate him.
RIP Clive. You'll always be in my heart.
I'm hoping I get my invoice tomorrow. Either way though my asda deal is meant to be delivered tomorrow so hopefully i will be playing on battlefield 3 by tomorrow afternoon!!! I CAN"T WAIT
Order Summary
Items Total: £ 129.99
Discount: £ 0.00
Insurance: £ 0.00
Postage & Packing: £ 0.00
Order Total: £ 116.99
Qty Item Ref Description Price
1 195-013-66QN COMPUTER GAME - PD 129.99 129.99 129.99
On the invoice it is said to allow upto 21 days for delivery, when logged into my account 'Awaiting dispatch'. As I always pay right away, however, this time I have used my credit card as you always get a better cover, when in trouble, than just a debit card. So, fingers crossed! I'll let you know when (or if) that turns up and what it is like. Hope it helped you a bit.
Fingers crossed.
he's been dead for a while
Sorry, but I'm not going to offer to come round your house and play with you.
It then says .."you will receive a statement shortly telling you how and when you should pay. Your statement will show your latest orders and payments, the total amount you owe and the payment you will need to send.
To me this seems like the kind of thing you would perhaps expect to receive in the package i.e. like a packing slip? Not really sure as I don't have any catalogue accounts
A completed listing search on ebay itself would help you get a better idea of what your likely to return.
You could always sell it on this forum...I would expect you would have plenty of takers at that price and youd avoid ebay fees
Hopefully won't get hit with any charges now.
Registered details and logged into my account and it says the order is awaiting dispatch so fingers crossed that changes to 'dispatched' within a couple of days! I will pay the amount when I have the PS3 in my hands.
Just checking mate
And lol @ numpty dumpty
Today I received an invoice, listing the item, account number, amount available to spend on my account, delivery times etc.
Will still have to wait and see what happens but looks a little more hopeful every day ....... Fingers crossed.
I did look at the Asda ps3 deal, which is pretty cheap but I don't want Battlefield 3 & pound for pound, if it happens, the 24studio deal is better value. Tha Asda deal has 160gb extra storage for £35 (if you sell the game) & I probably won't even fill 160gb as I have managed with my 60gb phat launch model.
PS I used code 30 which is on their blog for new customers to use...not code 19 which I dont know where came from
I very much doubt that I will see this playstation, good luck to anyone that does!
It just showing waiting despatch and even I use code 019, they didn't give me the 10% discount but I did have it free delivery.
This was due to "a signature was required"
Anyone else?
im still hoping but the hope is fading .........................studio are certainly good at building the tension up lol
our order will be dispatched in 1 parcel(s) and we will email you again when each parcel is dispatched. You will receive notification of your account number on your invoice which will be included with your first order, once this has been received, you will then be able to register online with us.
(i) If we are unable to supply an item, a carefully selected alternative may be sent. If this alternative does not give full satisfaction then return it to us and all costs relating to that item will be refunded.
Assuming they put the PS3 on your "credit agreement" on the day they open it but then take more than one statement's period to get it delivered, the terms indicate you'd be into late fees, charges etc etc. You'd of course be in the right to try and ge them reclaimed/removed but Studio24 don't seem to have a great customer service history in that department.
Hopefully they've improved, none of this comes to pass and it all works for those who've ordered given the previous xbox scenario with this crowd. Will be a cracker of a deal if it does.
[img]
... but you can return it, and challenge it. I know the procedure now, so will advise if need be!
If you got the 2nd email, well done, sit back and wait up to the 14 days they quoted for delivery directly from the manufacturer.
If you didn't get the 2nd email stating your application has been successful and your order acknowledged, give them a call and they will let you know.
Some people really treat it like a matter of life and death :confused:
I subscribed to this thread to see if anyone receives it so I can have a clue if and when mine comes but instead Im getting the same email from a different fool every 2 minutes.
This is where tears start. People did say. FSA has got nowt to do with this. If people agreed and applied for a credit account. They have done no wrong there. Especially if they aren't charging for goods not despatched.
This catalogue always has been a never, never catalogue for people with crap credit. They do these stupid deals. Every now and then to farm more accounts. You didnt really think they would honour all these orders?
They are a well known ball ache company. I don't know why you bothered.
I would stay silent and allow the automated process to work.....
This sounds all too familiar, wouldn't you say?
The company REP scares me.
i ordered on 19th around noon and got 2nd email on 21st
Accepted on 21/10 @0829hrs
I received the 2nd acceptance email on 21/10/2011 at 10.33hrs
but when i asked further questions she seemed a bit vague......
I really am hoping it will be a postive outcome but hey ho lets wait and see.
She did say she "thinks" my account has been approved but couldnt say for certain as when ive applied previously studio wouldnt give me one for some reason.
My first order on Wednesday evening has been processed but in all honesty he was a little cagey as to what stage it is at, he would not commit to saying its definately going to be posted and referred me to standard delivery times apply.
My second order on Thursday evening is showing out of stock and wont be processed.
So im not going to count my chickens before they hatch but it is looking a little promising.