that may be your own opinion, but it certainly isnt representative of everyone elses. Sony phones are rated very highly for build quality. Customer service is down to personal experience, I've sent my Z2 in for repair under warranty and I got it back fixed no hassle.
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nickhalluk
27 Feb 16#1
I'm looking at getting one of these for the misses, why's this cold?
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http://www.mobilephonesdirect.co.uk/contract-mobile-phones/sony-xperia-z5-compact