47,567 total
Every time i need to purchase something from the company everything is working as it should and the product is exactly like in the description, one time i needed support from them they reached me back between a few minutes and resolved my problem almost immediately. I highly recommend working with them!
Date of experience: May 08, 2024
I’ve purchased several different things for my Xbox from ElectronicFirst & all have been legit. One time I did need to reach out to customer service for some help, in which they did.
Date of experience: May 05, 2024
Outstanding customer service!
Fantastic value!
Sometimes it seems they communicate a bit TOO much to make sure I'm happy with their service. But THAT'S
A WHOLE LOT BETTER than a lack of communication.
This is gonna make me sound like shill, if I don't already, but I wish I had known about these folks years ago.
You need to read their "about us" page. I can confirm that they live up to everything stated there.
Date of experience: May 02, 2024
ElectronicFirst.com is a fantastic company. I had only a small purchase and opened up a ticket for a question. They responded almost immediately and resolved my issue in record time. The best companies are those tht stand behind their business and are responsive to their customers' needs.
Date of experience: May 02, 2024
While the responses were not instant, they were able to fix my problem and had options for my concerns. Coming to a resolution on this confirms my decision to continue using this company is a good choice.
Date of experience: May 04, 2024
Have been buying gamepass through them for the past year, have only had 1 order in which the code didn’t work, but was resolved within 24 hours where they were happy to give me a new code or a refund. Great customer service and after-purchase support.
Date of experience: April 30, 2024
Looks like all the reviews are BOT reviews.
They keep responding with promises and nothing happens and you start over and then you get a response, but nothing gets done.
No game code sent or no refunds, but plenty of promises, been over 2 weeks but nothing happens. Don't trust the positive reviews on this
Date of experience: April 25, 2024
Reply from ElectronicFirst.com
Hello Sunil,
We appreciate you taking the time to leave a review. We’re sorry to hear that the experience wasn’t up to your expectations and would like to help make things right.
However, we’ve noticed some inconsistencies in your experience that raise doubts as to its authenticity. Please double check to ensure that you’ve purchased from “https://www.electronicfirst.com” and not a website with a similar URL. One of the sites we’ve been having issues with recently is “https://electronic-first.com”. This is not us, they have 3 stars on Trustpilot and around 150 reviews. I was not able to locate your order in our system with the information you provided us.
I would be grateful if you would move your negative feedback to their Trustpilot page, as this not only affects us but also helps other genuine customers. Here’s a link to their page : https://www.trustpilot.com/review/electronic-first.com
Furthermore I encourage you to get in contact with your bank/Paypal Asap to ensure a refund.
Kind regards,
EF support
Great deal on Xbox ultimate , my order worked great and sent them a msg , they responded quick , it took a few hours to process , they said it would be loaded within 8 hrs and I had my key exactly as they said, thanks , Xbox x game pass ultimate , best deal there is
Date of experience: May 04, 2024
My game code didn't work no refund given after contacting them several times not even a response would avoid at all costs..thinking about 70% of the good reviews are bots
Date of experience: April 25, 2024
it worked. The guy who said the company's family should be raped was being a bit extreme.
Date of experience: May 08, 2024
we had an issue with the license code given and within minutes I had a rep and they resolved the issue right away.
Date of experience: May 03, 2024
This company has been good to me. The codes always work, they always come through as quick as possible. I’ve been using them for a while and this is my first review but they are amazing. I only use Xbox gift cards and game passes so I’m not versed on other gift cards.
Date of experience: March 30, 2024
It's unfortunately a key doesn't work in my environment(regional matter?) .During that time, I continued to receive Electronic First's prompt and courteous help. Also, they responded very quickly to my request for a return.
Date of experience: May 02, 2024
I needed a Windows 10 pro key on the fly. Sign up here was quick and easy and I had the key in seconds.
Great job and I will come back in the future for sure
Date of experience: May 07, 2024
Excellent service because it was immediate and delivered my Windows 10 Pro Key without any problems. Good price. Would highly recommend to anyone.
Date of experience: April 30, 2024
Needed a win11 key.
Very professional store, fast delivery and the key works as expected. Best place to shop. Highly recommended.
Date of experience: April 28, 2024
The customer service was excellent. I had an issue with my purchase, and they were on hand to help in no time at all.
Date of experience: May 04, 2024
Service sucks, didn’t get what I paid for in a timely matter this is just all out a waste of money I recommend you don’t use this an just go to a Store
Date of experience: May 07, 2024
I bought Outlook licenses from this company. Didn't hear of them before. Amazing service. Had a problem and within an hour is't been picked and and delt with.
Date of experience: April 30, 2024
I've now purchased 5 or 6 software keys and everything has worked very well. There was one puzzling glitch and their support person made sure it would work for me... and it did. No problems. This is my go-to place to buy software. Much appreciated.
Date of experience: April 29, 2024
